NV700UK
Series
INSTRUCTIONS
DuoClean™ Lift-Away™
sharkclean.eu
0800 862 0453
1 2sharkclean.eu0800 862 0453
CONTENTS
THANK YOU
for purchasing the Shark
®
DuoClean™ Lift-Away™
Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � 3
Getting to Know Your Shark
®
DuoClean™ Lift-Away™ � � � � � � � 5
Assembling Your Vacuum � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Using Your Vacuum in Upright Mode � � � � � � � � � � � � � � � � � � � � 9
What Does the Brushroll Indicator Light Mean? . . . . . . . . . . . . . 9
Using Your Vacuum in Above-Floor Mode � � � � � � � � � � � � � � � 11
The Benefits of Suction Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Your Vacuum in Lift-Away
™
Mode � � � � � � � � � � � � � � � � � 13
Lift-Away Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Compatible Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17
Emptying the Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cleaning the Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Maintaining the Brushroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Maintaining the Soft Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Checking the Nozzle for Blockages . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �22
PLEASE READ CAREFULLY AND KEEP FOR FUTURE
REFERENCE�
If you have any questions, please visit sharkclean.eu.
TECHNICAL SPECIFICATIONS
Voltage: 220-240V, 50-60Hz
Watts: 750W
RECORD THIS INFORMATION
Model Number: ������������������������������
Date Code: ����������������������������������
Date of Purchase (Keep receipt): ����������������
Store of Purchase: ����������������������������
TIP: You can find the
model number on the
rating label located on
the back of your unit.
TIP: You can locate
the date code on one
of the prongs of the
power cordplug.
REGISTER YOUR PURCHASE
registermyshark.com
Scan QR code using mobile device
TIP: You can find
the model and serial
numbers on the QR
code label which is
located on the back
of your unit behind
the dust cup.
This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of
electrical and electronic equipment (WEEE).
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material sources. To return
your used device, please use the return and collection systems or contact
the retailer where this product was purchased. They can take this product
for environmental safe recycling.
This appliance complies with the European directives for electromagnetic
compatibility (EMC) 2014/30/EU and its revisions, as well as Low Voltage Directive
(LVD) 2014/35/EU and its revisions.
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WARNING
This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved� Children shall not play with the appliance� Cleaning and user
maintenance shall not be made by children without supervision�
GENERAL WARNINGS
1� If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid a hazard.
2� This vacuum cleaner consists of a motorised
floor nozzle, wand, and vacuum unit. This
device contains electrical connections,
electrical wiring, and moving parts that
potentially present risk to the user.
3� This appliance is provided with
double insulation. Use only identical
replacement parts.
4� Carefully observe and follow the
instructions provided below to avoid
improper use of the appliance.
5� Inspect power cord, plug, vacuum unit,
and wand for any damage before use.
DO NOT use a vacuum cleaner with a
damaged power cord, plug, handheld
vacuum, or wand.
6� The use of an extension cord is
NOT recommended.
7� This vacuum cleaner contains no
serviceable parts.
USE WARNINGS
8� Use only as described in this manual.
9� DO NOT allow the appliance to be used
by children. Close supervision is necessary
when used near children. This is not a toy.
10� Always turn o the vacuum cleaner
before connecting or disconnecting
motorised nozzle.
11� DO NOT handle plug or vacuum cleaner
with wet hands.
12� DO NOT use without filters in place.
13� Only use Shark branded filters and
accessories. (Failure to do so will also
void the warranty)
14� DO NOT damage the power cord
a) DO NOT Pull or carry vacuum cleaner
by the cord use the cord as a handle.
b) DO NOT unplug by pulling on cord.
Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner over
the power cord, close a door on the
cord, pull the cord around sharp corners,
or leave the cord near heated surfaces.
15� DO NOT put any objects into nozzle or
accessory openings. DO NOT use with any
opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
16� DO NOT use if nozzle or accessory
airflow is restricted; if the air paths
or the motorised floor nozzle become
blocked, turn the vacuum cleaner o
and unplug from electrical outlet.
Remove all obstructions before you
turn on the unit again.
17� Keep nozzle and all vacuum openings
away from hair, face, fingers, uncovered
feet, or loose clothing.
18� If vacuum cleaner is not working as it
should, has been dropped, damaged,
left outdoors, or dropped into water,
return it to SharkNinja Operating LLC
for examination, repair, or adjustment.
19� Use extra care when cleaning on stairs.
20� DO NOT leave the vacuum cleaner
unattended while plugged in.
21� Keep the vacuum cleaner moving over
the carpet surface at all times to avoid
damaging the carpet fibres.
22� DO NOT place vacuum cleaner on
unstable surfaces such as chairs or tables.
23� Your Shark Vacuum may not be designed
to stand up on its own. When taking a
break from cleaning, you may need to rest
it against of piece of furniture or a wall, or
lay it flat on the floor. Using the vacuum
for an application where the unit lacks
stability may result in personal injury.
24� DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, coins) as these may damage
the appliance
d) Large quantities of dust (Drywall dust,
fireplace ash, or embers.) DO NOT use
as an attachment
to power tools for dust collection
e) Smoking or burning objects (Hot coals,
cigarette butts, or matches)
f) Flammable or combustible materials
(Lighter fluid, gasoline, or kerosene)
g) Toxic materials (Chlorine bleach,
ammonia, or drain cleaner)
25� DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapors (lighter fluid, gasoline, kerosene,
Paint, paint thinners, moth-proofing
substances, or flammable dust)
26� Turn o all controls before plugging or
unplugging the vacuum.
27� Unplug from electrical outlet when
not in use and before any maintenance
or cleaning.
28� DO NOT immerse in water when cleaning.
29� Hand wash with water only to prevent
damage from cleaning chemicals.
30� DO NOT cut anything but the hair, fibres,
or string that is on the brushroll.
31� Allow all filters to dry completely before
replacing in the vacuum to prevent liquid
from being drawn into electric parts.
33� Make sure that the dust cup and all filters
are in place after routine maintenance.
34� Store the vacuum cleaner with power cord
secured around the two cord hooks.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
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WELCOME!
Congratulations
on your purchase.
Use this Owner’s
Guide to learn about
your new vacuum’s
great features.
PARTS
A Hose
B Suction Control
C Handle Release Latch
D Upper Cord Hook
E Power/Surface Selector
F Lift-Away™ Button/Release Wand Button
G Wand
H Dust Cup Release Latch
I Dust Cup Emptying Buttons
J Lower Cord Hook
K Motorised Floor Nozzle
L Brushroll Indicator Light
M Headlights
N Brushroll Garage Access Buttons
F
E
A
B
D
J
C
G
L
N
M
H
I
Carpet
Hard Floor
K
GETTING TO KNOW YOUR SHARK®
DUOCLEAN™
LIFT-AWAY™
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1 Place pod on nozzle.
ASSEMBLING YOUR VACUUM
2 Wand clicks into pod. 3 Handle clicks into top of wand, and
hose connects to pod with a click.
4 Tools sit on holders. Clip hose
to wand.
STEP 1 STEP 2 STEP 3 STEP 4
Cord Care: Rotate
hook down to
unwind cord.
To store, wrap cord
around hooks.
Use cord clip located
on the side of wand
to hold cord in place
while vacuuming.
(Click)
(Click)
(Click)
(Click)
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Carpet
Hard Floor
Carpet
Hard Floor
USING YOUR VACUUM IN UPRIGHT MODE
BRUSHROLL
INDICATOR LIGHT
GREEN
Brushrolls spinning.
RED
Brushroll jam.
NO LIGHT
Vacuum is switched o.
1 Plug in cord, tilt handle back.
HARD FLOOR SETTING
2 Slide selector to Hard Floor, press
button for power. Brushrolls will
spin slowly.
CARPET SETTING
3 Slide selector to Carpet, press button
for power. Brushrolls will spin faster.
STEP 1 STEP 2 STEP 3
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1 To clean with handle
only, press latch
to remove.
USING YOUR VACUUM IN ABOVE-FLOOR MODE
2 Attach desired accessories to the
wand or handle.
3 Suction Control is located on handle.
To decrease suction and reduce
resistance, slide toward MIN. Slide
toward MAX to increase.
To clean with more
reach, press button on
pod to release wand.
STEP 1 STEP 2 STEP 3
OR
THE BENEFITS OF
SUCTION CONTROL
Suction Control is a
way for you to adjust
suction power when you
are using dierent tools
or vacuuming dierent
surfaces. For example, if
you are feeling resistance
while vacuuming thick
carpet or upholstery,
sliding the Suction Control
to MIN will help reduce
your push/pull eort.
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LIFT-AWAY CLEANING
1 Press Lift-Away button to release pod.
USING YOUR VACUUM IN LIFT-AWAY™ MODE
3 Attach accessory to handle or wand.
WHAT IS LIFT-AWAY?
Our Lift-Away feature
allows you to remove the
pod from the floor nozzle
to easily clean stairs and
above-floor areas with
accessories.
2 Press latch to remove handle, or press
button to release wand.
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B Duster Crevice Tool
Two cleaning tools in one. The crevice tool provides
extended reach into small spaces, while the dusting
brush cleans a multitude of surfaces.
COMPATIBLE ACCESSORIES
There are a variety of
accessories that are
compatible with this
vacuumseries.
The top flap of your
box shows the select
accessories included
with your vacuum. To
purchase additional
accessories, go to
sharkclean.eu
A Upholstery Tool
Remove hair and dust from curtains and other
delicate fabrics and upholstery.
C Pet Power Brush
Designed to remove hair and ground-in dirt from
carpeted stairs and upholstery.
A
C
B
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To keep your vacuum’s
suction power optimal,
follow these instructions.
Make sure unit is
o and cord is unplugged.
MAINTENANCE
EMPTYING THE DUST CUP
1 Empty dust cup when
debris reaches MAX fill
line. Remove by pulling
up on latches on
Dust Cup handle.
2 Hold dust cup over
a bin and press bottom
release latch. Turn dust
cup over and press top
release latch.
CLEANING THE FILTERS
1 Pre-Motor (foam and felt):
With the dust cup removed, take out the foam
and felt filters, and rinse with water. Let filters
air-dry completely before reinstalling. Tap loose
dirt o filters between washes asneeded.
2 Post-Motor (HEPA):
To access the HEPA filter, reach under the grill, pull
the latch forward, and pull the grill away from the
vacuum. Remove the filter assembly, then remove
the black foam filter and plastic frame from
the assembly. Rinse both HEPA filter and black
foam filter and allow to air dry completely before
replacing. To assemble, place the foam onto the
HEPA then place the frame on top. Hand wash only.
STEP 1 STEP 2
Hand wash filters
only with water to
prevent damage from
cleaning chemicals.
Allow ALL filters to
air-dry completely
before replacing
them in the vacuum
to prevent liquid from
being drawn into
electricparts.
IMPORTANT:
DO NOT use soap
when cleaning the
filters. DO NOT scrub
HEPA filter material.
NOTE: Clean the dust
screen inside the dust
cup as required.
RECOMMENDED
FILTER CLEANING
SCHEDULE:
Pre-Motor Filter Kit
(Foam & Felt)
Clean every 3 months.
Post-Motor Filter
(HEPA)
Clean once a year.
0800 862 0453
Felt filter
Foam filter
Filter frame
PRE-MOTOR
POST-MOTOR
NOTE: To remove the
pre-HEPA filter frame,
pull on either of the bars
indicated by the arrows.
STEP 1
STEP 2
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MAINTAINING THE BRUSHROLL
1 To open garage, slide back both access buttons,
then lift o lid. Use scissors to remove debris
from brushroll.
2 To reinstall lid, insert tabs into slots. Press down
on both sides of lid until it clicks into place. If
headlights flash, press down on both sides of
lid until it is closed completely.
MAINTENANCE
WARNING:
To reduce the risk of
shock and unintended
operation, turn power
off and unplug unit
before servicing�
MAINTAINING THE SOFT ROLLER
1
To open garage, slide back both
access buttons, then lift o lid. Lift
out Soft Roller by the PULL tab. Clear
debris from roller and roller housing.
2
Wash the Soft Roller as needed, using
only water. Air-dry completely for at
least 24 hours before reinstalling
.
3 Reinstall lid. See Step 2 of Maintaining
the Brushroll.
CHECKING THE NOZZLE FOR BLOCKAGES
1 Tilt neck of motorised floor nozzle
back to straighten the airway.
Open the Brushroll lid, and clear
away any blockages.
0800 862 0453
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WARRANTY TERMS
AND CONDITIONS
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the
product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark we are
so confident about the quality of our products that we give you an additional manufacturer’s warranty of up
to five years upon registration with Shark. Oer valid only in United Kingdom and Republic of Ireland. These
terms and conditions relate to our manufacturer’s warranty only – your statutory rights are unaected.
The conditions below describe the prerequisites and scope of our warranty. They do not aect your
statutory rights or the obligations of your retailer and your contract with them.
Shark
®
Guarantees
A household appliance like a vacuum cleaner constitutes a sizeable investment. Your new machine needs
to work properly for as long as possible. The guarantee it comes with is an important consideration - and
reflects how much confidence the manufacturer has in its product and manufacturing quality.
Every Shark machine comes with a free parts and labour guarantee. Our customer service helpline
(0800 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put
straight through to a Shark representative. You’ll also find online support at sharkclean.eu
How do I register my extended Shark guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following
information about your machine:
• Date you purchased the machine (receipt or delivery note)
• To register online, please visit sharkclean.eu/uk/register-guarantee
IMPORTANT
• Both the 12 months and the extended 4 years guarantee will only cover your product from the
date of purchase.
• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your
receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt
may invalidate your guarantee.
What are the benefits of registering my free Shark guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. You can also
receive tips and advice on how to get the best out of your Shark vacuum and hear the latest news about new
Shark
®
technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
How long are new Shark machines guaranteed for?
Our confidence in our design and quality control means that your new Shark vacuum cleaner is guaranteed
for a total of five years. (12 months plus an extended warranty of 4 years).
What is covered by the free Shark guarantee?
Repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour. A Shark
guarantee is in addition to your legal rights as a consumer.
What is not covered by the free Shark guarantee?
• Blockages – For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.
• Normal wear and tear such as brush bar, fuse, belt, batteries etc.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or
handling of the vacuum cleaner which is not in accordance with the Shark Operating Manual supplied
with your machine.
• Use of the vacuum cleaner for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the operating instructions.
• Use of parts and accessories which are not Shark Genuine Components.
• Faulty installation (except where installed by Shark).
• Repairs or alterations carried out by parties other than Shark or its agents.
What happens when my guarantee runs out?
Shark does not design products to last for a limited time. We do appreciate that there may be a desire for our
customers to want to repair their vacuum cleaners after the warranty has elapsed. In this case please contact
our free phone customer service help line and ask about our out warranty program, on 0800 862 0453.
Where can I buy genuine Shark spares and accessories?
Shark spares and accessories are developed by the same engineers who developed your Shark vacuum.
You’ll find a full range of Shark spares, replacement parts and accessories for all Shark machines at
sharkclean.eu. Please remember that using non-Shark spares invalidates your guarantee.
TROUBLESHOOTING GUIDE
Vacuum is not picking up debris� No suction or light suction�
(Refer to Maintenance section for more information�)
• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the
filters before reinstalling in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if required.
• Remove any string, carpet fibres, or hair that may be wrapped around the brushroll.
Vacuum lifts area rugs�
• Turn o unit to disengage the brushroll.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• To minimise suction, slide Suction Control toward MIN. See the Suction Control section for
more information.
Brushroll and/or Soft Roller does not spin or the Brushroll Indicator Light turns red�
• If Brushroll Indicator Light on the floor nozzle turns red, the brushroll and/or Soft Roller have
stopped spinning. Immediately turn o and unplug vacuum. Check hose, hose connections,
nozzle, and accessories for blockages. Clear any blockages, then plug in vacuum and press
Power/Surface Selector.
• If Brushroll Indicator Light on the floor nozzle is green, the blockage has been successfully
cleared. If the light is still red, please contact Customer Service on 0800 862 0453.
• If nozzle headlights are flashing, this means the brushroll lid is not completely closed. Turn
o and unplug the vacuum. Ensure the brushroll garage is locked by inserting the tabs on
the lid into the slots, then pressing down on both sides of the lid until it clicks into place.
• With the power on, recline the handle, which will automatically turn on the brushrolls.
Brushroll Garage will not close�
• Make sure the Soft Roller was reinserted correctly and press down firmly on both sides of the
garage until you hear it click into place.
Vacuum turns off on its own or Brushroll Indicator Light flashes red�
• This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats,
the thermostat will automatically turn the suction motor o. Perform the following steps to
restart thethermostat:
1. Turn vacuum o and unplug it.
2. Empty dust cup and clean filters (see Maintenance section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
6. Restart the unit in either the Hard Floor or Carpet setting.
Note: If vacuum still does not start, contact Customer Service on 0800 862 0453.
Euro-Pro Europe Limited
Unit 15 Mariner Court
Calder Business Park
Wakefield, West Yorkshire, UK
Freephone 0800 862 0453
www�sharkclean�eu
Illustrations may dier from actual product. We are constantly striving to
improve our products; therefore the specifications contained herein are
subject to change withoutnotice.
SHARK is a registered trademark of SharkNinja Operating LLC.
DuoClean and Lift-Away are trademarks of Euro-Pro Europe Limited.
© 2018 Euro-Pro Europe Limited
NV700UKSeries�IB�180508
PRINTED IN CHINA
@sharkcleaninguk
@sharkcleanuk
@sharkcleanuk
