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TD280C 2.0
EXPANDABLE UP TO 2-DOG SYSTEM:
TD280C 2.0 ADDITIONAL RECEIVER
Owner's Manual
Please read this manual thoroughly
before operating the TD280C 2.0
training e-collar.
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IMPORTANT SAFETY AND PRODUCT
INFORMATION
WARNING
Please read all safety and product information below
before using your Dogtra product. Failure to follow these
safety instructions could result in injury to you, your dog
and others, or it could result in damage to your Dogtra
product or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of training
methods. However, each dog may have a different reaction
to training methods and to Dogtra products. Closely observe
your dog when determining the right training method to use
with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such
dogs may react adversely and cause injury to people or
other dogs. Seek the assistance of a dog-training specialist
or veterinarian when dealing with aggressive dogs.
Children
Dogtra products are not toys. Adult supervision and close
attention are necessary when Dogtra products are used by
or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical components and
batteries. Do not use or keep your product near heat or
flammable sources. Such use or storage may damage your
product and/or cause fire, explosion, injury, or property
damage.
Medical Device Interference
Dogtra products contain electrical and magnetic
components that emit low level electromagnetic waves and
radio frequencies. These electromagnetic waves or radio
frequencies may interfere with pacemakers, defibrillators,
or other medical devices. Consult your physician or medical
device maker before using your medical device with a
Dogtra product. If you think that your Dogtra product is
interfering with your pacemaker, defibrillator,
or other medical device, stop using the Dogtra product.
Inadvertent Activation
The digital microprocessor offers thousands of unique
codes to eliminate frequency match-up with other Dogtra
e-collars. The Constant button will automatically shut down
after being held down for 12 seconds or more as a safety
feature.
UNAUTHORIZED USE
Your Dogtra product should be used only in a humane
manner to train and educate your dog. Dogtra products
are not intended for use in any other manner nor are they
intended for use with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take care when
removing and installing batteries as your fingers may get
caught. Dispose of batteries as provided by your local
regulations. Do not disassemble, crush, heat, or otherwise
alter the battery as it may cause fire, injury or property
damage.
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CONTENTS
AT A GLANCE
......................................................................
MAIN FEATURES
.................................................................
OVERVIEW
...........................................................................
UNDERSTANDING YOUR TRAINING SYSTEM
TURNING THE SYSTEM
ON/OFF
.............................
TRANSMITTER BUTTON FUNCTION
......................
TD280C 2.0 CODE SETTING
.....................................
QUICK RELEASE BUCKLE STRAP
...........................
RECEIVER FITTING
......................................................
FINDING THE RIGHT STIMULATION
.......................
MAXIMIZING THE DISTANCE
...................................
LED INDICATOR
............................................................
CHARGING THE BATTERY
.........................................
HANDHELD TRANSMITTER LCD
..............................
ATTACHING THE BELT CLIP
......................................
USING THE TEST LIGHT
.............................................
GENERAL TRAINING TIPS
................................................
MAINTENANCE
...................................................................
TROUBLESHOOTING GUIDE
...........................................
FCC WARNING STATEMENT
............................................
WARRANTY AND REPAIR INFORMATION
..................
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
AT A GLANCE
Optional Accessories
Auto Charger
The auto charger for the TOM DAVIS EDITION 280C 2.0 has
an input of 12-volts to 24-volts and has an output of 10-volts
1500mA.
European Charger
Dogtra’s European chargers are designed for use with a
220 volt AC electrical outlet.
To purchase accessories, please visit www.dogtra.com or
call customer service at (888) 811-9111.
Transmitter
RECEIVER with
QUICK RELEASE
BUCKLE STRAP
Battery
Charger
Splitter
Cable
Quick
Manual
Belt Clip
Test Light
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6
7
9
10
15
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19
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• Expandable to a 2-dog system
• 1/2-mile range
• Nick/Continuous Nick stimulation
• HPP (High Performance Pager) vibration
• Constant stimulation with customizable Boost button
for instant level increase
• QUICK RELEASE BUCKLE STRAP
• 127-level stimulation with Rheostat Dial and LCD screen
for precise control
• IPX9K waterproof certified
• For dogs with 12”+ neck size
• For dogs as small as 10 lbs.
• Medium output receiver
• Compact receiver with enhanced contact points
• Checkered grip on handheld transmitter
• Safety Stimulation Level Lock
• Customizable Boosted Constant Button
MAIN FEATURES
TOM DAVIS EDITION 280C 2.0
Transmitter
OVERVIEW
Rheostat Dial
On/Off & Safety
Level Lock
Battery Charging
Receptacle &
Rubber Plug
Pager
Antenna
Tone
LCD
Screen
Nick &
Continuous Nick
Boosted
Constant
LED
Indicator Light
1Dog/2Dog
Toggle Switch
On/Off
Magnetic
Red Dot
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UNDERSTANDING YOUR
TRAINING SYSTEM
To turn the handheld transmitter on, hold down the
button on the right side of the transmitter until the LCD
screen illuminates. To turn the transmitter off, hold down
the same button on the right side of the transmitter until
the LCD screen shuts off.
1. Turning the System On/Off
To turn on the receiver, place the red dot on the back of
the transmitter to the red dot on the receiver. Hold the two
red dots together for a moment until the LED light on the
receiver comes on.
To turn off the unit, repeat the same procedure holding the
two red dots together momentarily. The LED light will turn
red for a brief moment indicating that the receiver has now
shut off.
On/Off &
Safety
Level
Lock
Button
Contact Points
QUICK RELEASE
STRAP
BUNGEE
STRING
On/Off
Magnetic
Red Dot
Battery Charging
Receptacle &
Rubber Plug
LED Indicator
Light
TOM DAVIS EDITION 280C 2.0
Receiver
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The TD280C 2.0 has five buttons and a toggle switch on the
transmitter (two on the face of the transmitter, two on the
left side, and one on the right side). You can change the
Receiver by pressing the toggle switch up and down.
1st Dog/2nd Dog Toggle Switch
The TD280C 2.0 is expandable to two dogs. On the front of
the transmitter, place the toggle switch on D1 for the first dog
position and D2 for the second dog position.
2. Transmitter Button Function
1Dog/2Dog
Toggle Switch
Tone
Pager
Nick &
Continuous Nick
Boosted
Constant
Stimulation Buttons
• Nick & Continuous Nick
Tap to apply regular Nick and hold for Continuous Nick.
• Boosted Constant
Preset the incremental stimulation level to apply the Boosted
Constant stimulation immediately.
Nick & Continuous Nick
The TOM DAVIS EDITION 280C includes an updated Nick
button, which now has “Continuous Nick” to add versatility to
your training. Continuous Nick applies a pulsating stimulation
like Nick, but continues up to 12 seconds, imitating the
“tugging” sensation that is similar to that of a leash.
On/Off &
Safety
Level Lock
STIMULATION TYPE OUTPUT STYLE
Nick
1 time rapid pulse of
stimulation for split second
Continuous Nick
Hold for pulsating
stimulation up to 12 seconds
Pager Button
The Pager button is located on the face of the transmitter.
Pressing it will give a vibration for as long as the button is
pressed, for up to 12 seconds.
1-DOG Pager LCD Screen1-DOG Pager LCD Screen
1-DOG Tone LCD Screen 2-DOG Tone LCD Screen
Tone Button
The Tone button is the lower button on the face of the
transmitter. Pressing the Tone button will give an audible
tone for as long as the button is held down, up to 12 seconds.
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Boosted Constant
The Boosted Constant feature will apply up to 12 seconds of
continuous boosted stimulation at the preselected boosted
level.
Example
If you set the Boost amount at 10, the Boosted Constant
output will increase as shown below.
Current displayed
level
Boost amount
Boosted Constant
output
1 +5 6
5 +5 10
Attention!
To use the Boosted Constant button at your current displayed level,
simply set the Boost amount to zero.
Current level + Boost amount =
Boosted Constant output
Customizable Boosted Constant
Once the boost amount is set up, a boost icon appears on
the LCD screen. If the Boosted Constant is not set up, it will
operate as a Constant button at the displayed stimulation
level.
Boosted Constant Off Boosted Constant On
Base Level Displayed Boosted Level Displayed
Safety Level Lock/Unlock Button
To lock in a chosen stimulation level tap the On/Off button
once you have selected your chosen level. The lock icon will
appear on the LCD screen indicating the selected stimulation
level is locked in place to prevent any level changes. To
unlock the stimulation level tap the on/off button to release
the stimulation lock.
Unlock LCD Screen Lock LCD Screen
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Setting up Boosted Constant feature
1. Set the stimulation level
to zero.
LCD Screen
LCD Screen
Rheostat
Dial
Rheostat
Dial
2. Hold the Boosted
Constant button for 5
seconds until the LED
light blinks; then release
it.
Boosted
Constant
LED
Indicator
Light
3. Turn the Rheostat Dial to
select the incremental
Boost amount as shown
on the LCD screen.
Note: Set the Boost level
to 0 to use the Constant
stimulation without Boost.
Note: The saved setting
will remain even if the unit
is turned off. To reset the
setting, repeat the steps
above.
Boosted
Constant
4. Tap the Boosted
Constant button to
save the setting.
3. TD280C 2.0 Code Setting
Follow the steps below to code an TD280C 2.0 transmitter to
a new or existing TD280C 2.0 additional receiver.
Coding the transmitter and receiver:
1. Set 1D or 2D using the
Toggle Switch on the
transmitter and dial to
set the stimulus level to
'0'.
LCD Screen
Rheostat Dial
2. With the receiver
turned off, place
the red dot on the
transmitter to the red
dot on the receiver.
Hold together until
the green LED blinks
rapidly on the receiver.
1
2
On/Off Magnetic
Red Dot
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3. Pressing 'Nick &
Continuous Nick' and
'Boosted Constant' on
the transmitter when the
receiver's LED is blinking
4. LED flashes every 4
seconds after the LED
on the receiver is on,
connection complete
Nick &
Continuous
Nick
Boosted
Constant
4. QUICK RELEASE BUCKLE STRAP
1. To replace the strap,
prepare a new QUICK
RELEASE BUCKLE STRAP.
3. After fitting the strap
around your dog’s neck,
you can easily detach the
e-collar with the QUICK
RELEASE BUCKLE.
2. Place the logo side up
and insert the strap from
left to right as shown in
the image.
QUICK RELEASE
BUCKLE Strap
* Through the * Through the
middle groovemiddle groove
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Proper Fit
The receiver should be fitted so that the medical grade
stainless steel contact points press firmly against the dog’s
skin. You should be able to fit two fingers underneath the
collar strap. The best location is on either side of the dog’s
windpipe.
Improper Fit
A loose fit can allow the receiver to move around on the
dog’s neck. When this happens, the contact points may
rub against the skin and cause irritation. If the receiver is
too loose, the contact will not be consistent and cause the
corrections to be inconsistent. Dogtra uses medical grade
stainless steel contact points and anti-microbial plastic to
protect the dog’s skin.
5. Receiver Fitting
Attention!
Leaving the receiver in the same location on the dog’s
neck for an extended period of time can cause skin
irritation due to the sensitivity from the contact points.
If the dog is to wear the receiver for long periods,
occasionally reposition the receiver every few hours so
that the contact points are moved to a different location
on the dog’s neck and remove the receiver after 8 hours
of usage. Make sure you check for skin irritation each
time you use the unit.
The TD280C 2.0 has a Rheostat Dial on the top of the
transmitter (0 is the lowest and 127 is the highest).
Remember that you will need to adjust the setting (upward
or downward) depending on your dog’s temperament
and threshold for stimulation. Always start at the lowest
level and work your way up. The appropriate level can be
found when the dog responds to the stimulation with a mild
reaction. Also, as the dog’s attitude changes, especially
during times of increased excitement or distraction, you
may need to adjust the intensity level.
Note: The stimulation level can be adjusted even when the
stimulation is in use. Increasing the level will not increase
the Pager vibration strength as there is only one level for
the Pager vibration.
6. Finding the Right Stimulation
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The TD280C 2.0 has a 3/4-mile range. Depending on the
way you use your transmitter, the transmitter range may
vary.
To get the greatest range, hold the transmitter away from
your body and avoid touching the antenna. Keep your
unit properly charged for maximum signal strength.
Typical range
Maximum range
Minimum range
7. Maximizing the Distance
The LED indicator flashes every 4 seconds when the receiver
is on and ready for use. The LED indicator will
blink on both the transmitter and the receiver when the
transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Green = Full charge
Amber = Medium charge
Red = Needs charge
If the unit is used while the LED indicator is red, it may shut
down automatically.
Receiver Indicator Light
When the Constant button on the transmitter is pressed,
the receiver indicator light will glow steadily (either
green, amber, or red based on the remaining battery life),
as long as you hold the button down, for up to 12 seconds.
When the Nick button is pressed, the light comes on for a
fraction of a second.
8. LED Indicator
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9. Charging the Battery
The Dogtra TD280C 2.0 uses a lithium polymer battery.
Recharge the unit if the indicator light is red or does not
come on, the transmitter LCD shows only 1 bar on the
indicator, or the system will not stay on when any button
is pressed.
NOTE 1: Only use Dogtra-approved batteries, chargers,
and accessories for your Dogtra e-collars. This will prevent
any damage that can be incurred from attempting to use a
different charger.
NOTE 2: The unit has a partial charge when it leaves the
Dogtra facility. Upon receipt of the system, be sure to give it
a full 2-hour initial charge before the first use away from any
flammable substances.
NOTE 3: When a charger is not in use, disconnect it from the
power source. Fully charge the batteries if the unit is to be
stored without use for a period of 3 months or more.
Follow the steps below to charge your system:
1. Open the rubber plugs on the battery charging
receptacles and plug in the charging cable.
2. Plug the charger into a 120-volt wall outlet or, if using the
auto charger, plug into a cigarette lighter only for lithium
polymer batteries (use a 220 volt European charger
for Europe). All indicator lights should glow red when
properly plugged in and the unit will automatically shut
off during the charging process. You will need to turn the
unit on again before use once the unit is fully charged and
unplugged from the battery cable.
3. The lithium polymer battery is fully charged within 2
hours. The lights will stay red during the charging process
and turn green once the unit is fully charged.
4. After charging, cover the battery charging receptacles
with the rubber plugs.
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10. Handheld Transmitter LCD
The LCD screen indicates the stimulation level on the screen
ranging from (0-127). The battery life indicator shows:
3 bars = full charge
2 bars = medium charge
1 bar = needs charge
The battery life indicator only shows the remaining charge
of your transmitter. To find the remaining charge for your
receiver, observe the LED indicator light on the receiver.
Care for LCD Transmitters in Cold Temperature
In cold temperatures (10°F or below), the Liquid Crystal
Display (LCD) on your transmitter may be dim or slow to
respond. Wait until the display becomes visible before
selecting any training level. Even though the LCD screen
might be dim or slow to respond when you press the Nick or
Constant button, the transmitter will still function properly.
In the occurrence of extremely cold weather, the LCD screen
might take a moment to respond causing the intensity
level to freeze at that current level. If you turn the Rheostat
Dial, the level on the screen may not change but the actual
intensity from the receiver will change in agreement with
the dial. In this situation, it is ideal to either wait until your
transmitter is back in working order before emitting a
correction or while holding the Constant button down,
slowly turn the Rheostat Dial while watching your dog’s
reaction. Do not turn the Rheostat Dial rapidly, because the
receiver will emit a static correction based on the level of
the Rheostat Dial, which might not be correctly reflected on
the LCD screen.
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11. Attaching the Belt Clip
Follow the instructions below to attach the included belt clip
to the transmitter.
1. Align the belt clip to the grooves on the back of the
transmitter.
2. With a firm grip, screw on the belt clip's Phillips head
screws with a screwdriver.
Caution!
Tighten until firmly in place. Be careful not to over tighten.
12. Using the Test Light
1. Turn on the receiver by touching the magnetic red dot on
the back of the transmitter to the red dot on the receiver.
The indicator light will come on for a moment then blink
once every 4 seconds, showing that the receiver is ready
to use (the receiver needs to be charged if the indicator
light is red).
2. Turn the transmitter on by holding down the on/off
button on the right side of the transmitter. The LED will
blink every 4 seconds and the LCD screen will show
the remaining battery life (the transmitter needs to be
charged if there is only 1 bar showing on the battery icon
for the LCD transmitter screen).
3. Place the test light, included in the package contents, on
the contact points as shown in the diagram.
4. Watch the test light as you press the Nick button on the
transmitter. It should light up for just a moment. The
higher the intensity, the brighter the test light will be.
5. Watch the test light as you press the Constant button on
the transmitter. It should light up as long as the button
is pressed. However, as a safety feature, the receiver will
automatically stop the stimulation if the Constant button
is pressed for 12 seconds or longer.
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6. Turn the Rheostat Dial on the transmitter clockwise
and then counterclockwise. The test light should glow
brighter with higher levels of stimulation and dimmer
with lower levels.
Note: The test light may not be visible if the intensity
level is set below level ten.
GENERAL TRAINING TIPS
Your dog must know some basic obedience commands
before beginning training with the TD280C 2.0. A dog
learns by first being shown a command, followed by many
repetitions over an extended period. As the dog becomes
proficient at these commands, the trainer can introduce
distractions and different locations to strengthen them.
Obedience Training on the Leash
Your dog must fully understand the obedience commands
(sit, stay, here, heel, and kennel) before using the e-collar
for reinforcement of these commands. A leash attached
to a standard collar is used to "teach" the dog the basic
obedience commands (here, heel, sit, and stay). A tug
on the leash/collar is used to reinforce the command.
When the dog complies with the command, use positive
reinforcement/praise. Once the dog understands these
commands, the e-collar can be used to reinforce them.
Beginning E-Collar Training
When you feel your dog understands the obedience
commands on the leash we can now start with the e-collar
training. With the dog on the leash and wearing the e-collar,
continue with your obedience drills. Apply light stimulation
(Nick or Constant) when a command is given; the
stimulation can be removed as the dog complies. Through
repetition, the dog learns to perform the command.
The final step is the avoidance phase in which the dog learns
that he can avoid the stimulation altogether by performing
your commands. When these training procedures are
complete, the e-collar is used as a reminder when the dog
does not comply with your commands at home or in the
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field. Keep your initial training sessions short and positive as
dogs have a short attention span.
How Much Stimulation to Use
Always start with low levels of stimulation and work your
way up depending on the disposition of your dog and the
given situation. By using the correct amount of stimulation
to get your point across, you will have a more controllable
environment and a dog that is under less stress. Animals (and
humans) perform better in a less stressful environment.
For more training information, please visit our website at
www.dogtra.com.
MAINTENANCE
Basic Maintenance
Make sure the rubber charging cap is securely in place
when the system is in use. After each training session,
carefully inspect the unit for any missing parts or damage
to the casing. Damaged or broken casing may aect the
waterproof guarantee on the unit. After
confirming that there is no damage to the casing, rinse the
receiver and clean out any dirt or debris.
Storage Maintenance
The unit should be fully charged before storing for extended
periods. While in storage, the unit should be given a full
charge once a month and before the first use. Store the
units in room temperature. Do not keep the units exposed to
extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the
“Troubleshooting Guide” before sending it to Dogtra for
service. If you have any questions or concerns, you may
email them to info@dogtra.com, or call customer service at
(888) 811-9111.
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TROUBLESHOOTING GUIDE
1. My dog is not reacting to the system.
- Make sure the receiver and transmitter are on.
- Make sure the collar strap is tight enough so both contact
points are touching the dog’s skin.
– The contact points may be too short for the dog. To
place an order for longer contact points that are more
appropriate for your dog, please call (888) 811-9111. If you
are already using the longest contact points available, you
might need to trim down the hair on the dog’s neck so
both contact points are touching the dog’s skin.
– The intensity level may be too low for your dog. Keep
increasing the stimulation until the dog responds, usually
with neck movement, head shaking, looking over its
shoulder, etc. (response may be very subtle).
2. The LED indicator light comes on, but I do not feel
any stimulation.
– Testing the system at various levels using the test light is
the best way to test your system. Your tolerance may be
higher than the level you are testing yourself.
– The battery may be low, so check the LED light for battery
life.
3. The transmitter has no range or stimulation is less
when the dog is farther away.
– The antenna(s) may be damaged. To order parts, please
contact customer service at (888) 811-9111 or go to www.
dogtra.com.
– The range indicated on the unit’s box is for flat terrain.
Heavy brush, trees, hills, or moisture will affect the range
of your unit. For best range, hold the transmitter vertically
above your head, and/or try moving to higher ground.
– Any electrical conductors will affect the range, such as
cars, chain-link dog runs, metal structures, and radio
towers. For best results, operate away from these items.
4. My unit is not holding a charge.
– The batteries might not be charged properly, or the
charger, splitter, and the charging port may not be
functioning properly. You can send in your charging units
to have us inspect them.
– The charging pin may be damaged. Inside the charging
port, there is a metal pin that should be standing straight
up and stiff. If the pin is wobbling, broken, or missing, you
will need to send the unit in to the Repair Department.
The charging port must be clean prior to charging; clean
the dirt out with a cotton swab and some rubbing alcohol.
If the dog is in salt-water, be sure to rinse the receiver and
charging port with clean water.
– If the above does not resolve your issues, contact Dogtra
customer service at info@dogtra.com or
(888) 811-9111.
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PART 15.19
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
PART 15.21
Any changes or modifications (including the antennas) to this device
that are not expressly approved by the manufacturer may void the user’s
authority to operate the equipment under FCC rules.
FCC RF Radiation Exposure Statement: This equipment
complies with FCC RF Radiation exposure limits set forth for an
uncontrolled environment.
This device and its antenna must not be co-located or operating in
conjunction with any other antenna or transmitter.
PART 15.105
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications, However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC WARNING STATEMENT
DOGTRA PRODUCT WARRANTY
LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized Dealers
One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail
purchaser (“You”) that its Dogtra products shall be free of defects in materials and
workmanship for a period of one (1) year from the date of purchase (“Warranty”).
The Warranty covers the cost of repair (parts and labor) or replacement (if repair is
not feasible) of a defective Dogtra product during said one-year period. For such
repaired or replaced products, the remaining portion of the original warranty period,
or ninety (90) days, whichever is longer, shall apply. Dogtra, at its sole discretion,
shall determine whether to repair or replace a product covered by the Warranty.
Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:
(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra authorized dealer, and
(3) You present a receipt or other proof of purchase showing a valid purchase
date, the name and address of the authorized dealer, and the purchased
product identified by model and/or serial number.
Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration to your Dogtra product
caused: by misuse, neglect, abuse, or other improper handling of the product; by
failure to follow use or care instructions; by use of the product for other than its
intended purpose; by accident or natural forces such as fire or flooding; or by normal
wear and tear such as scratches to the product surface.
The Warranty also does not cover Dogtra products that: are purchased from non-
authorized dealers; are purchased outside of the United States or Canada; have been
damaged during shipment (even if Dogtra paid or arranged for shipping); have been
modified or tampered with in any manner; are opened or repaired by anyone other
than Dogtra; or have serial numbers that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products. Other
than said Warranty, Dogtra makes no other representations or warranties whatsoever
regarding its products, whether oral or in any product manual, on any packaging,
on any website, or in any other written material. No dealer of Dogtra products, nor
any employee or agent of Dogtra, is authorized to make any additions, changes, or
extensions to the Warranty. Dogtra, at its sole discretion and at any time, reserves the
right to modify the Warranty.
36 37
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED
WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product
under Warranty. Any claim or action to enforce the Warranty must be commenced
within thirty (30) days of the Warranty’s expiration for your product. Dogtra will
not be liable for any indirect, incidental, special, consequential, or similar damages
based on breach of warranty, breach of contract, negligence, strict tort, or any
other legal theory related to Dogtra and its products. Damages that Dogtra will not
be responsible for include, but are not limited to: loss of income or profits; loss of
revenue or savings; loss of use of the product or associated products; cost of any
substitute products or services; inconvenience, downtime, or any other time; loss of
goodwill; claims of third parties including customers; and damage to property.
Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other rights
which vary by state or jurisdiction. Some states or jurisdictions do not allow certain
limitations of implied warranties or of incidental or consequential damages or other
remedies, so certain of the foregoing limitations may not apply to You.
If any portion of the Warranty is held by a court to be invalid or unenforceable, the
remaining portions of the Warranty shall remain in full force and effect and shall in
no way be affected or invalidated, and the invalid or unenforceable portion shall be
modified so as to most nearly achieve the intent of the Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible after
purchase. Product registration will facilitate any future warranty service. You may
also receive useful information and updates about your existing and future Dogtra
products. To register your product, visit www.dogtra.com/product-registration. If
your product is not registered with Dogtra, You will be required to provide a receipt
or other proof purchase (as provided above) to qualify for warranty service.
How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer
Service by phone or email for a warranty evaluation (see below for contact
information). Upon approval of your warranty work, Dogtra will repair or replace (at
Dogtra’s election) your product without charge for labor or parts. You are responsible
for shipping, including cost, of your product to Dogtra for warranty service. Dogtra
will handle shipping, including cost, of the repaired or replaced product back to
customers in the USA. Dogtra will not be responsible for shipping, including cost and/
or applicable taxes or fees, for products sent to Canada. Such costs, taxes, or fees will
be borne by the customer.
To register your product, visit www.dogtra.com/product-registration.
Dogtra Customer Service
12322 Monarch Street, Garden Grove, CA 92841
(888) 811-9111
repair@dogtra.com
Mon – Fri, 8:00 AM to 4:30 PM (PST)
© 2024 Dogtra. All rights reserved.
