GNE460520DVPX-GNE460520DVPZ
58 9482 0000/AD- EN
EN
Refrigerator
User Manual
A
A
A
C
SUPPLIER’S NAME
MODEL IDENTIFIER
(*)
INFORMATION
C
.The model information as stored in the product data base
can be reached by entering following website and searching
for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/
Please read these instructions first before using your appliance
Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to
ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is
correctly connected and fitted prior to use.
Please write your product model and serial number on the last page of this user
manual, and store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences
between models will be listed.
If you have any questions or concerns, please call our Customer Service Team or find
help and information online at www.beko.co.uk
2 / 36 EN
Refrigerator / User Manual
1. Safety and environment
instructions 3
1.1. General safety . . . . . . . . . . . . . . . . . . . 3
1.2. HC warning. . . . . . . . . . . . . . . . . . . . . . 4
1.3. For models with water dispenser 5
1.4. Intended use. . . . . . . . . . . . . . . . . . . . . 5
1.5. Child safety . . . . . . . . . . . . . . . . . . . . . . 5
1.6. Compliance with WEEE Directive and
Disposing of the Waste Product. 5
1.7. Compliance with RoHS Directive 5
1.8. Package information . . . . . . . . . . . . 5
2 Refrigerator 6
3 Installation 7
3.1. Right place for installation . . . . . . 7
3.2. Attaching the plastic wedges . . . 7
3.3. Adjusting the feet . . . . . . . . . . . . . . . 8
3.4. Power connection . . . . . . . . . . . . . . . 8
3.5. Water connection . . . . . . . . . . . . . . . 8
3.6. Connecting water hose to the
product . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.7. Connecting to water mains . . . . . 9
3.8. For products using water carboy 10
3.9 Water filter. . . . . . . . . . . . . . . . . . . . . . . 11
3.9.1. Fixing external filter on the wall
(Optional) . . . . . . . . . . . . . . . . . . . . . . . 11
3.9.2. Internal filter . . . . . . . . . . . . . . . . . . 13
4 Preparation 15
4.1. What to do for energy saving. . . 15
4.2. First use . . . . . . . . . . . . . . . . . . . . . . . . 15
5 Using the product 16
5.1. Indicator panel. . . . . . . . . . . . . . . . . . 16
5.2. Zero degree compartment . . . . .22
5.3. Vegetable bin . . . . . . . . . . . . . . . . .22
5.4. Blue light/HarvestFresh. . . . . . . .22
5.5. Description and cleaning of odour
filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
5.6. Telescopic drawer . . . . . . . . . . . . . .23
5.7. Ionizer . . . . . . . . . . . . . . . . . . . . . . . . . .24
5.8. Ice box . . . . . . . . . . . . . . . . . . . . . . . . . .24
5.9. Ice maker. . . . . . . . . . . . . . . . . . . . . . . .24
5.10 Movable middle section . . . . . . .25
5.11. Ice container . . . . . . . . . . . . . . . . . . . .25
5.12 Freezing fresh food. . . . . . . . . . . . .26
5.13. Recommendations for storing frozen
foods. . . . . . . . . . . . . . . . . . . . . . . . . . . .26
5.14 Deep freezer details . . . . . . . . . . . .26
5.15 Placing the food . . . . . . . . . . . . . . . .27
5.16 Door open alert . . . . . . . . . . . . . . . . .27
5.17 Interior light. . . . . . . . . . . . . . . . . . . . .27
6. Maintenance and Cleaning 28
6.1. Preventing Bad Odour . . . . . . . . . .28
6.2. Protecting Plastic Surfaces . . . .28
7. Troubleshooting 29
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Refrigerator / User Manual
1. Safety and environment instructions
This section provides the safety
instructions necessary to prevent
the risk of injury and material
damage. Failure to observe these
instructions will invalidate all
types of product warranty.
Intended use
A
WARNING:
Keep ventilation openings,
in the appliance enclosure
or in the built-instructure,
clear of obstruction.
A
WARNING:
Do not use mechanical
devices or other means
to accelerate the
defrostingprocess,
other than those
recommended by the
manufacturer.
A
WARNING:
Do not damage the
refrigerant circuit.
A
WARNING:
Do not use electrical
appliances inside
the food storage
compartments of
the appliance, unless
they are of the type
recommended by the
manufacturer.
1.1. General safety
• This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical,sensory or
mental capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
understand the hazards
involved. Children shall not play
with the appliance.
• In case of malfunction, unplug
the device.
• After unplugging, wait at least
5 minutes before plugging in
again.
• Unplug the product when not
in use.
• Do not touch the plug with wet
hands! Do not pull the cable to
plug off, always hold the plug.
• Do not plug in the refrigerator
if the socket is loose.
• Unplug the product during
installation, maintenance,
cleaning and repair.
• If the product will not be used
for a while, unplug the product
and remove any food inside.
• Do not use the product when
the compartment with circuit
cards located on the upper
back part of the product
(electrical card box cover) (1) is
open.
1
1
4 / 36 EN
Refrigerator / User Manual
Safety and environment instructions
• Do not use steam or steamed
cleaning materials for cleaning
the refrigerator and melting
the ice inside. Steam may
contact the electrified areas
and cause short circuit or
electric shock!
• Do not wash the product by
spraying or pouring water on it!
Danger of electric shock!
• In case of malfunction, do not
use the product, as it may
cause electric shock. Contact
the authorised service as soon
as possible.
• Plug the product into an
earthed socket. Earthing
must be done by a qualified
electrician.
• If the product has LED type
lighting, contact the authorised
service for replacing or in case
of any problem.
• Do not touch frozen food with
wet hands! It may adhere to
your hands!
• Do not place liquids in bottles
and cans into the freezer
compartment. They may burst.
• Place liquids in upright position
after tightly closing the lid.
• Do not spray flammable
substances near the product,
as it may burn or explode.
• Do not keep flammable
materials and products with
flammable gas (sprays, etc.) in
the refrigerator.
• Do not place containers
holding liquids on top of the
product. Splashing water on
an electrified part may cause
electric shock and risk of fire.
• Exposing the product to rain,
snow, sunlight and wind will
cause electrical danger. When
relocating the product, do not
pull by holding the door handle.
The handle may come off.
• Take care to avoid trapping any
part of your hands or body in
any of the moving parts inside
the product.
• Do not step or lean on the door,
drawers and similar parts of
the refrigerator. This will cause
the product to fall down and
cause damage to the parts.
• Take care not to trap the
power cable.
1.2. HC warning
If the product comprises a cooling
system using R600a gas, take
care to avoid damaging the
cooling system and its pipe while
using and moving the product.
This gas is flammable. If the
cooling system is damaged, keep
the product away from sources
of fire and ventilate the room
immediately.
C
The label on the inner
left side indicates the
type of gas used in the
product.
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Refrigerator / User Manual
Safety and environment instructions
1.3. For models with
water dispenser
• Pressure for cold water inlet
shall be maximum 90 psi (6.2
bar). If your water pressure
exceeds 80 psi (5.5 bar), use a
pressure limiting valve in your
mains system. If you do not
know how to check your water
pressure, ask for the help of a
professional plumber.
• If there is a risk of water
hammer effect in your
installation. Consult a plumber.
• Do not install on the hot water
inlet. Take precautions against
of the risk of freezing of the
hoses. Water temperature
operating interval shall be 33°F
(0.6°C) minimum and 100°F
(38°C) maximum.
• Use drinking water only.
1.4. Intended use
• This product is designed for
home use. It is not intended for
commercial use.
• The product should be used to
store food and beverages only.
• Do not keep sensitive
products requiring controlled
temperatures (vaccines,
heat sensitive medication,
medical supplies, etc.) in the
refrigerator.
• The manufacturer assumes no
responsibility for any damage
due to misuse or mishandling.
1.5. Child safety
• Keep packaging materials out of
children’s reach.
• Do not allow the children to play with
the product.
• If the product’s door comprises a lock,
break off the lock when eventually
disposing of the product.
1.6. Compliance
with WEEE Directive
and Disposing of the
Waste Product
This product complies with
EU WEEE Directive (2012/19/EU). This
product bears a classification symbol
for waste electrical and electronic
equipment (WEEE).
This product has been
manufactured with high
quality parts and materials
which can be reused and are
suitable for recycling. Do not
dispose of the waste product
with normal domestic and
other wastes at the end of its service
life. Take it to the collection center for
the recycling of electrical and electronic
equipment. Please consult your local
authorities to learn about these
collection centers.
1.7. Compliance with
RoHS Directive
• This product complies with EU WEEE
Directive (2011/65/EU). It does not
contain harmful and prohibited
materials specified in the Directive.
1.8. Package information
• Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations.
Do not dispose of the packaging
materials together with the domestic
or other wastes. Take them to the
packaging material collection points
designated by the local authorities.
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*1
*3
*2
*5
*6
7
*8
9
4
A
B
2 Refrigerator
C
*Optional: Figures in this user guide are schematic and may not exactly match
your product. If your product does not comprise the relevant parts, the information
pertains to other models.
A- Cooler compartment
B- Freezer compartment
1. Butter-cheese shelf
2. Door shelves
3. Shelter wire
4. Frozen food storing compartments
5. Vegetable bins
6. Breakfast compartment
7. Odour filter
8. Adjustable glass shelves
9. Fan
7 / 36 EN
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3 Installation
3.1. Right place for
installation
To ready the product for installation, see
the information in the user guide and
make sure the electric and water utilities
are as required. If not, call an electrician
and plumber to arrange the utilities as
necessary.
B
WARNING: The manufacturer
assumes no responsibility for
any damage caused by the work
carried out by Unauthorised
persons.
B
WARNING: The product’s power
cable must be unplugged during
installation. Failure to do so may
result in death or serious injuries!
A
WARNING: If the door span is too
narrow for the product to pass,
remove the door and turn the
product sideways.
• Place the product on a flat surface to
avoid vibration.
• Place the product at least 30 cm away
from the heater, stove and similar
sources of heat and at least 5 cm away
from electric ovens.
• Do not expose the product to
direct sunlight or keep in damp
environments.
• If the product will be placed in
an alcove, remember to leave at
least 5 cm clearance between
the product and the ceiling,
rear wall and the side walls.
Check if the rear wall clearance
protection component is present
at its location (if provided with the
product). If the component is not
available, or if it is lost or fallen,
position the product so that at
least 5 cm clearance shall be left
between the rear surface of the
product and the wall of the room. The
clearance at the rear is important for
efficient operation of the product.
• Do not install the product in
environments with temperatures
below -5°C.
3.2. Attaching the
plastic wedges
Use the plastic wedges provided with
the product to provide sufficient space
for air circulation between the product
and the wall.
1. To attach the wedges, remove the
screws on the product and use the
screws provided with the wedges.
2. Attach 2 plastic wedges on the
ventilation cover as shown in the
figure.
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Installation
3.3. Adjusting the feet
If the product is not in balanced position,
adjust the front adjustable feet by
rotating right or left.
3.4. Power connection
A
WARNING: Do not use
extension or multi sockets in
power connection.
B
WARNING: Damaged power
cable must be replaced by
authorised Service.
C
When placing two coolers in
adjacent position, leave at
least 4 cm distance between
the two units.
• Our firm will not assume
responsibility for any damages
due to usage without earthing and
power connection in compliance with
national regulations.
• The power cable plug must be easily
accessible after installation.
• Do not use multi-group plug or
extension cable between the wall
socket and the refrigerator.
3.5. Water connection
(Optional)
A
WARNING: Unplug the product
and the water pump (if available)
during connection.
The product can be connected to a
carboy or directly to the water mains,
depending on the model. To establish
the connection, the water hose must
first be connected to the product.
Check to see the following parts are
supplied with your product’s model:
3
1
4
2
*5
1.
Connector (1 piece): Used to attach the
water hose to the rear of the product.
2.
Hose clip (3 pieces): Used to fix the
water hose on the wall.
3.
Water hose (1 piece, 5 meter diameter
1/4 inches): Used for the water
connection.
4.
Tap adapter (1 piece): Comprises a
porous filter, used for connection to the
cold water mains.
5.
Water filter (1 piece *Optional): Used to
connect the mains water to the product.
Water filter is not required if carboy
connection is available.
9 / 36 EN
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Installation
3.6. Connecting water
hose to the product
To connect the water hose to the
product, follow the instructions
below.
1.
Remove the connector on the hose
nozzle adaptor in the back of the
product and run the hose through the
connector.
2.
Push the water hose down tightly and
connect to the hose nozzle adaptor.
3.
Tighten the connector manually to fix
on the hose nozzle adaptor. You may
also tighten the connector using a pipe
wrench or pliers.
3.7. Connecting to
water mains
(Optional)
To use the product by connecting to
the cold water mains, a standard 1/2”
valve connector must be installed to the
cold water mains in your home. If the
connector is not available or if you are
unsure, consult a qualified plumber.
1.
Detach the connector (1) from the tap
adaptor (2).
1
23
2.
Connect the tap adaptor to the water
mains valve.
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Installation
3.
Attach the connector around the water
hose.
4.
Attach the connector into the tap
adaptor and tighten by hand / tool.
5.
To avoid damaging, shifting or
accidentally disconnecting the hose,
use the clips provided to fix the water
hose appropriately.
A
WARNING:After turning the
tap on, make sure there is no
water leak on either end of the
water hose. In case of leakage,
turn the valve off and tighten all
connections using a pipe wrench
or pliers.
3.8. For products
using water carboy
(Optional)
To use a carboy for the product’s
water connection, a proprietary brand of
water pump is recommended.
1.
Connect one end of the water hose
provided with the pump to the product
(see 3. 6) and follow the instructions
below.
2.
Connect the other end of the water
hose to the water pump by pushing the
hose into the pump’s hose inlet.
3.
Place and fasten the pump hose inside
the carboy.
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Installation
4.
Once the connection is established,
plug in and start the water pump.
C
Please wait 2-3 minutes after
starting the pump to achieve the
desired efficiency.
C
See also the pump’s user guide for
water connection.
C
When using carboy, water filter is
not required.
3.9 Water filter
(Optional)
The product may have internal or
external filter, depending on the model.
To attach the water filter, follow the
instructions below.
3.9.1. Fixing external
filter on the wall (Optional)
A
WARNING: Do not fix the filter on
the product.
Check to see the following parts are
supplied with your product’s model:
1
2
3
4
5
6
1.
Connector (1 piece): Used to attach the
water hose to the rear of the product.
2.
Tap adapter (1 piece): Used for
connection to the cold water mains.
3.
Porous filter (1 piece)
4.
Hose clip (3 pieces): Used to fix the
water hose on the wall.
5.
Filter connecting apparatus (2 pieces):
Used to fix the filter on the wall.
6.
Water filter (1 piece): Used to connect
the mains water to the product.
Water filter is not required if carboy
connection is available.
1.
Connect the tap adaptor to the water
mains valve.
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Installation
2.
Determine the location to fix the
external filter. Fix the filter’s connecting
apparatus (5) on the wall.
3.
Attach the filter in upright position
on the filter connecting apparatus, as
indicated on the label. ( 6 ).
4.
Attach the water hose extending from
the top of the filter to the product’s
water connection adaptor (see. 3 6).
After the connection is established, it
should look like the figure below.
13 / 36 EN
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Installation
Water line:
Carboy line:
3.9.2. Internal filter
The internal filter provided with the
product is not installed upon delivery;
please follow the instructions below to
install the filter.
1.
“
Ice Off ”
indicator must be active
while installing the filter. Switch the
ON-OFF indicator using the “
Ice” button
on the screen.
2.
Remove the water filter by-pass cover
by pulling.
C
A few drops of water may flow out
after removing the cover; this is
normal.
3.
Place the water filter cover into the
mechanism and push to lock in place.
14 / 36 EN
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Installation
4.
Push the
“Ice”
button on the screen
again to cancel the “
Ice Off ”
mode.
C
The water filter will clear certain
foreign particles in the water. It
will not clear the microorganisms
in the water.
C
The filter replacement period
of your product is 6 months.
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4 Preparation
4.1. What to do for
energy saving
A
Connecting the product to
electronic energy-saving systems
is harmful, as it may damage the
product.
• For a freestanding appliance;
‘this refrigerating appliance is not
intended to be used as a built-in
appliance’ .
• Do not keep the refrigerator doors
open for long periods.
• Do not place hot food or beverages
into the refrigerator.
• Do not overfill the refrigerator;
blocking the internal air flow will
reduce cooling capacity.
• To be able store maximum food in
the freezer compartment of your
refrigerator, the upper drawers have
to be removed and placed on top of
wire rack. The net volume and energy
consumption values specified in the
energy label of the refrigerator was
tested after removing the freezer
compartment’s upper shelf and
the ice container which can easily
be removed manually. Using the
lower drawer while loading is highly
recommended.
• Since hot and humid air will not
directly penetrate into your product
when the doors are not opened,
your product will optimize itself in
conditions sufficient to protect your
food. Functions and components
such as compressor, fan, heater,
defrost, lighting, display and so on
will operate according to the needs
to consume minimum energy under
these circumstances.
• Depending on the product’s features;
defrosting frozen foods in the cooler
compartment will ensure energy
saving and preserve food quality.
• Make sure the foods are not in
contact with the cooler compartment
temperature sensor described below.
• Food must be stored in drawers
inside the cooler compartment
in order to provide energy saving
and preserve the food in a better
ambient.
• Prevent direct contact between the
temperature sensor in the freezer
compartment and the food packages.
Energy consumption may increase in
case of a contact with the sensor.
4.2. First use
Before using your refrigerator, make sure
the necessary preparations are made
in line with the instructions in “Safety
and environment instructions” and
“Installation” sections.
• Keep the product running with no
food inside for 6 hours and do not
open the door, unless absolutely
necessary.
C
A sound will be heard when the
compressor is engaged. It is
normal to hear sound even when
the compressor is inactive, due to
the compressed liquids and gasses
in the cooling system.
C
It is normal for the front edges of
the refrigerator to be warm. These
areas are designed to warm up in
order to prevent condensation.
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5 Using the product
5.1. Indicator panel
Indicator panels may vary depending on the model of your product.
Audio and visual functions of the indicator panel will assist in using the refrigerator.
C
*Optional: Figures in this user guide are schematic and may not exactly match
your product. If your product does not comprise the relevant parts, the information
pertains to other models.
2
*1
3
4
5
6
*7.2 *7.1
8910
11
1
3
*2
5
4
(*)
12
11
6
789
*10.2
*10.1
1- Economic use
2- High temperature / fault alert
3- Energy saving function (display off)
4- Rapid cooling
5- Vacation function
6- Cooler compartment temperature
setting
7- Energy saving (display off) / Alarm
off warning
8- Keypad lock
9- Eco-fuzzy
10- Freezer compartment temperature
setting
11- Rapid freezing
17 / 36 EN
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Using the product
1. Economic use
This sign will light up when the freezer
compartment is set to -18°C', the most
economical setting. ( ) Economic use
indicator will turn off when rapid cooling
or rapid freezing function is selected.
2. High temperature / fault alert
This indicator ( ) will light up in case
of temperature faults or fault alerts.
This indicator illuminates during power
failure, high temperature failures and
error warnings. During sustained power
failures, the highest temperature that
the freezer compartment reaches
will flash on the digital display. After
checking the food located in the freezer
compartment press the alarm off button
to clear the warning.
3. Energy saving function (display
off)
If the product doors are kept closed
for a long time energy saving function
is automatically activated and energy
saving symbol is illuminated. When
energy saving function is activated,
all symbols on the display other than
energy saving symbol will turn off. When
the Energy Saving function is activated,
if any button is pressed or the door is
opened, energy saving function will be
cancelled and the symbols on display will
return to normal.
Energy saving function is activated
during delivery from factory and cannot
be cancelled.
4. Rapid cooling
When the rapid cooling function is turned
on, the rapid cool indicator will light up (
) and the cooler compartment tempera-
ture indicator will display the value 1. Push
the Rapid cool button again to cancel this
function. The Rapid cool indicator will turn
off and return to normal setting. The rapid
cooling function will be automatically can-
celled after 1 hour, unless cancelled by the
user. Too cool a large amount of fresh food,
press the rapid cool button before placing
the food in the cooler compartment.
5. Vacation function
To activate the Vacation function, press
the button for ( ) 3 seconds; this will
activate the vacation mode indicator (
). When the Vacation function is active,
the cooler compartment temperature
indicator displays the inscription "- -" and
no cooling process will be active in the
cooling compartment. This function is
not suitable to keep food in the cooler
compartment. Other compartments
will remain cooled with the respective
temperature set for each compartment.
Push the vacation function button again
to cancel this function
6. Cooler compartment temperature
setting
After pressing the button, the cooler
compartment temperature can be set to
8,7,6,5,4,3,2 and 1 respectively. ( )
7.1. Energy saving (display off)
Pressing this button ( ) will light up the
energy saving sign ( ) and the Energy-
saving function will activate. Activating
the energy-saving function will turn
off all other signs on the display. When
the energy-saving function is active,
pressing any button or opening the
door will deactivate the energy-saving
function and the display signals will
return to normal. Pressing this button (
) again will turn off the energy-saving
sign and deactivate the energy-saving
function.
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Refrigerator / User Manual
Using the product
7.2.Alarm off warning:
In case of power failure/high
temperature alarm, after checking the
food located in the freezer compartment
press the alarm off button to clear the
warning.
8. Keypad lock
Press the keypad lock button (
) simultaneously for 3 seconds. The
keypad lock sign
( ) will light up and the keypad lock
will be activated. The buttons will
be inactive when the Keypad lock is
activated. Press the Keypad lock button
again simultaneously for 3 seconds. The
keypad lock sign will turn off and the
keypad lock mode will be disengaged.
Press the keypad lock button ( ) to
prevent changing the refrigerator's
temperature settings.
9. Eco-fuzzy
To activate the eco-fuzzy function, press
and hold the eco-fuzzy button for 1
second. When this function is active, the
freezer will switch to the economic mode
after at least 6 hours and the economic
use indicator will light up. To deactivate
the ( ) eco-fuzzy function, press and
hold the eco-fuzzy function button for 3
seconds.
The indicator will light up after 6 hours
when the eco-fuzzy function is active.
10. Freezer compartment temperatu-
re setting
The temperature in the freezer
compartment is adjustable. Pressing
the button will enable the freezer
compartment temperature to be set at
-18,-19, -20, -21, -22, -23 and -24. ( )
11. Rapid freezing
For rapid freezing, press the button; this
will activate the rapid freezing indicator
( ).
When the rapid freezing function is
turned on, the rapid freeze indicator will
light up and the freezer compartment
temperature indicator will display the
value -27. Press the Rapid freeze button
( ) again to cancel this function. The
Rapid freeze indicator will turn off and
return to normal setting. The rapid
freezing function will be automatically
cancelled after 24 hours, unless
cancelled by the user. To freeze a large
amount of fresh food, press the rapid
freeze button before placing the food in
the freezer compartment.
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Using the product
C
*Optional: Figures in this user guide are schematic and may not exactly match
your product. If your product does not comprise the relevant parts, the information
pertains to other models.
2
*1
3
4
5
6
*7.2 *7.1
8910
11
1
3
*2
5
4
(*)
12
13
11
6
7
89
*10.2
*10.1
1.
Freezer compartment temperature
setting
2.
Economy mode
3- Energy saving function (display off)
4.
Error status
5.
Cooler compartment temperature
setting
6.
Rapid cooling
7.
Vacation function
8.
Keypad lock / filter replacing alert
cancellation
9.
Ice making on/off
10.
Display on/off /Alarm off
11.
Autoeco
12.
Rapid freezing
13.
Celcius/Fahrenheit Conversion
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Using the product
1. Freezer compartment temperature
setting
Pressing the button ( ) will enable the
freezer compartment temperature to be
set at -18,-19,-20,-21 ,-22,-23,-24,-18...
2. Economy mode
Indicates the refrigerator is running on
energy-saving mode. This indicator will
be active when the freezer compartment
temperature is set at -18 or the energy-
saving cooling is engaged by eco-extra
function. ( )
3. Energy saving function (display
off)
If the product doors are kept closed for
a long time energy saving function is
automatically activated and energy saving
symbol is illuminated. When energy saving
function is activated, all symbols on the
display other than energy saving symbol will
turn off. When the Energy Saving function
is activated, if any button is pressed or the
door is opened, energy saving function will
be cancelled and the symbols on display will
return to normal.
Energy saving function is activated
during delivery from factory and cannot
be cancelled.
4. Error status
This sign will activate if the refrigerator is
not cooling adequately or in case of sensor
fault. ( )
When this indicator is activated, the
freezer compartment temperature
indicator will display "E" and the cooler
compartment temperature indicator
will display "1, 2, 3..." etc. numbers. The
numbers on the indicator serve to inform
the service personnel about the fault.
5. Cooler compartment
temperature setting
After pressing the button ( ) , the
cooler compartment temperature can be
set to 8,7,6,5,4,3,2... respectively.
6. Rapid cooling
For rapid cooling, press the button; this
will activate the rapid cooling indicator (
).
Press this button again to deactivate this
function.
Use this function when placing fresh
foods into the cooler compartment or to
rapidly cool the food items. When this
function is activated, the refrigerator will
be engaged for 1 hour.
7. Vacation function
When the Vacation function (
) is active, the cooler compartment
temperature indicator displays
the inscription "- -" and no cooling
process will be active in the cooling
compartment. This function is not
suitable to keep food in the cooler
compartment. Other compartments
will remain cooled with the respective
temperature set for each compartment.
Press the vacation function button
again to cancel this function. ( )
8. Keypad lock / Keypad lock / filter
replacing alert cancellation
Press keypad lock button ( ) to activate the
keypad lock. You may also use this function
to prevent changing the refrigerator's
temperature settings. The refrigerator's
filter must be replaced every 6 months. If
you follow the instructions in the section
5.2, the refrigerator will automatically
calculate the remaining period and the filter
replacing alert indicator ( ) will light up
when filter expires.
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Using the product
Press and hold the button ( ) for 3
seconds to turn off the filter alert light.
9. Ice making on/off
Press the button ( ) to cancel (
) or activate ( ) ice-
making.
10.1 Display on/off
Press the button to cancel ( ) or
activate ( ) display on/off.
10.2 Alarm off warning
In case of power failure/high
temperature alarm, after checking the
food located in the freezer compartment
press the alarm off button to clear the
warning.
11. Autoeco
Press the auto eco button
( ), for 3 seconds to activate this
function. If the door remains closed
for a long time when this function is
activated, the cooler section will switch
to economic mode. Press the button
again to deactivate this function.
The indicator will light up after 6 hours
when the auto eco function is active. (
)
12. Rapid freezing
Press the button ( ) for rapid freezing.
Press the button again to deactivate the
function.
13. Celcius/Fahrenheit Conversion
Temperature values can be convert
between Celcius and Fahrenheit by
pressing rapid freezing key( ) and
rapid cooling key( ) 3 seconds.
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Using the product
5.2. Zero degree
compartment
(Optional)
Use this compartment to keep
delicatessen at lower temperatures
or meat products for immediate
consumption. Do not place fruits and
vegetables in this compartment.
You can expand the product's internal
volume by removing any of the zero
degree compartments.
To remove the compartment, simply pull
forth, lift up and pull out.
5.3. Vegetable bin
The refrigerator's vegetable bin is
designed to keep vegetables fresh
by preserving humidity. For this
purpose, the overall cold air circulation
is intensified in the vegetable bin.
Keep fruits and vegetables in this
compartment. Keep the greenleaved
vegetables and fruits separately to
prolong their life.
5.4. Blue light/
HarvestFresh
*May not be available in all models
For the blue light,
Fruits and vegetables stored in the
crispers that are illuminated with a blue
light continue their photosynthesis by
means of the wavelength effect of blue
light and thus preserve their vitamin
content.
ForHarvestFresh,
Fruits and vegetables stored in cris-
pers illuminated with the HarvestFresh
technology preserve their vitamins for
a longer time thanks to the blue, green,
red lights and dark cycles, which simula-
te a day cycle.
If you open the door of the
refrigerator during the dark period
of the HarvestFresh technology, the
refrigerator will automatically detect
this and enable the blue-green or red
light to illuminate the crisper for your
convenience. After you have closed the
door of the refrigerator, the dark period
will continue, representing the night
time in a day cycle.
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5.5. Description and
cleaning of odour filter
(Optional)
Odour filter prevents unpleasant odour
build-up in your product.
1. Pull the cover into which the odour
filter is installed downwards from
the front section and remove as
illustrated.
2. Leave the filter under sunlight for one
day. Filter will be cleaned during this
time.
3. Install the filter back to its place.
C
Odour filter must be cleaned once
in a year.
5.6. Telescopic drawer
Pay attention not to squeeze any parts
of your body such as hands, feet and
etc. between the movable parts while
the drawer is in use in order to avoid any
injury.
You can remove the partition in the
drawer as illustrated when you want to
clean it.
You can remove the drawers only for
cleaning.It is not possible to group the
drawers in their places after loading
them with food when they are removed.
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Using the product
5.7. Ionizer
(
Optional
)
The ionizer system in the cooler
compartment's air duct serves to ionize
the air. The negative ion emissions will
eliminate bacteria and other molecules
causing odour in the air.
5.8. Ice box
(Optional)
Please read the warnings carefully on
the ice container. The ice container
is used for ice collection poured ice
machine. Do not put water in it to make
ice as it may break. The ice container is
not used for storing foods.
Warning: Do not change the location of
the ice container.
5.9. Ice maker
(Optional)
The ice machine is nonremovable. There
must be ice container at the bottom of
the ice machine.
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Using the product
5.10. Movable
middle section
Movable middle section is intended
to prevent the cold air inside your
refrigerator from escaping outside.
Sealing is provided when the gaskets on
the door presses on the surface of the
movable middle section while the cooler
compartment doors are closed.
Another reason that your refrigerator is
equipped with a movable middle section
is that it increases the net volume of the
cooler compartment.Standard middle
sections occupy some non-usable
volume in the refrigerator.
Movable middle section is closed when
the left door of the cooler compartment
is closed.
It must not be opened manually. It moves
under the guidance of the plastic part on
the body while the door is closed.
5.11. Ice container
(Optional)
Ice container allows you to obtain ice
from the product easily.
Using the ice container
1. Remove the ice container from the
freezer compartment.
2. Fill the ice container with water.
3. Place the ice container in the freezer
compartment. About two hours later, the
ice is ready.
4. Remove the ice container from the
freezer compartment and bend it over
the service plate. Ice cubes will easily fall
down to the service plate.
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5.12. Freezing fresh food
• To preserve food quality, the
food items placed in the freezer
compartment must be frozen as
quickly as possible, use the rapid
freezing for this.
• Freezing the food items when fresh
will extend the storage time in the
freezer compartment.
• Pack the food items in air-tight packs
and seal tightly.
• Make sure the food items are packed
before putting in the freezer. Use
freezer holders, tinfoil and damp-
proof paper, plastic bag or similar
packaging materials instead of
traditional packaging paper.
• Mark each food pack by writing the
date on the package before freezing.
This will allow you to determine the
freshness of each pack every time the
freezer is opened. Keep the earlier
food items in the front to ensure they
are used first.
• Frozen food items must be used
immediately after defrosting and
should not be frozen again.
• Do not Freeze large quantities of
food at once. Maximum 10Kg per 24
hours
Freezer
Compartment
Setting
Cooler
compartment
Setting
Descriptions
-18°C 4°C This is the default, recommended setting.
-20,-22 or
-24°C
4°C
These settings are recommended for ambient
temperatures exceeding 30°C.
Rapid
Freeze
4°C
Use this to freeze food items in a short time. The
product will reset to previous settings when the
process is completed.
-18°C or
colder
2°C
Use these settings if you believe the cooler
compartment is not cold enough due to ambient
temperature or frequently opening the door.
5.13. Recommendations
for storing frozen foods
The compartment must be set to at least
-18°C.
1.
Place the food items in the freezer as
quickly as possible to avoid defrosting.
2.
Before freezing, check the “Expiry Date”
on the package to make sure it is not
expired.
3.
Make sure the food’s packaging is not
damaged.
5.14. Deep
freezer details
As per the IEC 62552 standards, the
freezer must have the capacity to freeze
4.5 kg of food items at -18°C or lower
temperatures in 24 hours for each 100
litres of freezer compartment volume.
Food items can only be preserved
for extended periods at or below
temperature of -18°C .
You can keep the foods fresh for
months (in deep freezer at or below
temperatures of 18°C ).
The food items to be frozen must not
contact the already-frozen food inside to
avoid partial defrosting.
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Using the product
Boil the vegetables and filter the water
to extend the frozen storage time.
Place the food in air-tight packages
after filtering and place in the freezer.
Bananas, tomatoes, lettuce, celery,
boiled eggs, potatoes and similar food
items should not be frozen. When these
foods are frozen, only their nutritional
value and taste shall be affected
negatively. They shall not be spoiled so
that they would create a risk for human
health.
5.15. Placing the food
Freezer
compartment
shelves
Various frozen foods
including meat, fish, ice
cream, vegetables etc.
Cooler
compartment
shelves
Food items inside pots,
capped plate and capped
cases, eggs (in capped
case)
Cooler
compartment
door shelves
Small and packed food or
beverages
Vegetable bin Fruits and vegetables
Fresh food
compartment
Delicatessen (breakfast
food, meat products to be
consumed in short notice)
5.16. Door open alert
(Optional)
The door open alert system of your
refrigerator may differ depending on the
model.
Version 1;
If the door of the product remains open
for a certain time (between 60 s and
120 s), an audio warning signal sounds;
depending on the product model, a visual
warning signal (light flash) can also be
displayed. If you close the door of the
device or press a button on the screen of
the device, if any, the warning sound will
stop.
Version 2;
If the door of the device remains open
for a certain period of time (between
60 s and 120 s), the door open alert is
sounded. The door open alert is sounded
gradually. First, an audible warning starts
to sound. After 4 minutes, if the door is
still not closed, a visual warning (lighting
flash) is activated. The door open alert
will be delayed for a certain period of
time (between 60 s and 120 s) when
any key on the product screen, if any,
is pressed. Then the process will start
again. When the device door is closed, the
door open alert will be cancelled.
5.17. Interior light
Interior light uses a LED type lamp.
Contact the authorised service for any
problems with this lamp.
Interior light used in this product is not
intended for home lighting and not
suitable for such purposes. Interior
lights in cooler or freezer compartments
are intended to help safe and convenient
food placement into the refrigerator.
The lamp(s) used in this appliance is not
suitable for household room illumination.
The intended purpose of this lamp is to
assist the user to place foodstuffs in
the refrigerator/freezer in a safe and
comfortable way.
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6. Maintenance and Cleaning
Cleaning the product regularly will
prolong its service life.
B
WARNING: Disconnect the
power before cleaning the
refrigerator.
• Do not use sharp and abrasive
tools, soap, house cleaning
materials, detergents, gas,
gasoline, varnish and similar
substances for cleaning.
• For non-No Frost products,
water drops and frosting up to a
fingerbreadth occur on the rear
wall of the Fridge compartment.
Do not clean it; never apply oil or
similar agents on it.
• Only use slightly damp microfiber
cloths to clean the outer surface
of the product. Sponges and other
types of cleaning cloths may
scratch the surface.
• Melt a teaspoonful of carbonate in
the water. Moisten a piece of cloth
in the water and wring out. Wipe
the device with this cloth and dry
off thoroughly.
• Take care to keep water away
from the lamp’s cover and other
electrical parts.
• Clean the door using a wet cloth.
Remove all items inside to detach
the door and chassis shelves. Lift
the door shelves up to detach.
Clean and dry the shelves, then
attach back in place by sliding from
above.
• Do not use chloric water or
cleaning products on the exterior
surface and chrome-coated parts
of the product. Chlorine will cause
rust on such metallic surfaces.
• Do not use sharp, abrasive tools,
soap, household cleaning agents,
detergents, kerosene, fuel oil,
varnish etc. to prevent removal and
deformation of the prints on the
plastic part. Use lukewarm water
and a soft cloth for cleaning and
then wipe it dry.
6.1. Preventing Bad Odour
The product is manufactured free of any
odorous materials. However, keeping
the food in inappropriate sections and
improper cleaning of internal surfaces
may lead to malodour.
To avoid this, clean the inside with
carbonated water every 15 days.
• Keep the foods in sealed holders.
Microorganisms may spread out
of unsealed food items and cause
malodour.
• Do not keep expired and spoilt
foods in the refrigerator.
6.2. Protecting
Plastic Surfaces
Oil spilled on plastic surfaces may
damage the surface and must be
cleaned immediately with warm water.
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7. Troubleshooting
Check this list before contacting the
service. Doing so will save you time
and money. This list includes frequent
complaints that are not related to faulty
workmanship or materials. Certain
features mentioned herein may not apply
to your product.
The refrigerator is not working.
• The power plug is not fully settled.
>>> Plug it in to settle completely
into the socket.
• The fuse connected to the socket
powering the product or the main
fuse is blown. >>> Check the fuses.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
• The door is opened too frequently
>>> Take care not to open the
product’s door too frequently.
• The environment is too humid. >>>
Do not install the product in humid
environments.
• Foods containing liquids are kept
in unsealed holders. >>> Keep the
foods containing liquids in sealed
holders.
• The product’s door is left open. >>>
Do not keep the product’s door open
for long periods.
• The thermostat is set to too
low temperature. >>> Set the
thermostat to appropriate
temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure
in the product’s cooling system is
not balanced, which triggers the
compressor thermic safeguard.
The product will restart after
approximately 6 minutes. If the
product does not restart after this
period, contact the service.
• Defrosting is active. >>> This
is normal for a fully-automatic
defrosting product. The defrosting
is carried out periodically.
• The product is not plugged in.
>>> Make sure the power cord is
plugged in.
• The temperature setting
is incorrect. >>> Select the
appropriate temperature setting.
• The power is out. >>> The product
will continue to operate normally
once the power is restored.
The refrigerator’s operating noise is
increasing while in use.
• The product’s operating
performance may vary depending
on the ambient temperature
variations. This is normal and not a
malfunction.
The refrigerator runs too often or for
too long.
• The new product may be larger
than the previous one. Larger
products will run for longer
periods.
• The room temperature may be
high. >>> The product will normally
run for long periods in higher room
temperature.
• The product may have been
recently plugged in or a new food
item is placed inside. >>> The
product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside. This is normal.
• Large quantities of hot food may
have been recently placed into the
product. >>> Do not place hot food
into the product.
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Troubleshooting
• The doors were opened frequently
or kept open for long periods. >>>
The warm air moving inside will
cause the product to run longer. Do
not open the doors too frequently.
• The freezer or cooler door may be
ajar. >>> Check that the doors are
fully closed.
• The product may be set to
temperature too low. >>> Set the
temperature to a higher degree
and wait for the product to reach
the adjusted temperature.
• The cooler or freezer door washer
may be dirty, worn out, broken or
not properly settled. >>> Clean or
replace the washer. Damaged /
torn door washer will cause the
product to run for longer periods to
preserve the current temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment
temperature is set to a very
low degree. >>> Set the freezer
compartment temperature to a
higher degree and check again.
The cooler temperature is very
low, but the freezer temperature is
adequate.
• The cooler compartment
temperature is set to a very
low degree. >>> Set the freezer
compartment temperature to a
higher degree and check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment
temperature is set to a very
low degree. >>> Set the freezer
compartment temperature to a
higher degree and check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment
temperature is set to a very high
degree. >>> Temperature setting
of the cooler compartment has
an effect on the temperature in
the freezer compartment. Wait
until the temperature of relevant
parts reach the sufficient level
by changing the temperature of
cooler or freezer compartments.
• The doors were opened frequently
or kept open for long periods.
>>> Do not open the doors too
frequently.
• The door may be ajar. >>> Fully
close the door.
• The product may have been
recently plugged in or a new
food item is placed inside. >>>
This is normal. The product
will take longer to reach the
set temperature when recently
plugged in or a new food item is
placed inside.
• Large quantities of hot food may
have been recently placed into the
product. >>> Do not place hot food
into the product.
Shaking or noise.
• The ground is not level or durable.
>>> If the product is shaking when
moved slowly, adjust the stands to
balance the product. Also make
sure the ground is sufficiently
durable to bear the product.
• Any items placed on the product
may cause noise. >>> Remove any
items placed on the product.
The product is making noise of liquid
flowing, spraying etc.
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Troubleshooting
• The product’s operating principles
involve liquid and gas flows.
>>> This is normal and not a
malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the
cooling process. This is normal and
not a malfunction.
There is condensation on the
product’s internal walls.
• Hot or humid weather will increase
icing and condensation. This is
normal and not a malfunction.
• The doors were opened frequently
or kept open for long periods.
>>> Do not open the doors too
frequently; if open, close the door.
• The door may be ajar. >>> Fully
close the door.
There is condensation on the
product’s exterior or between the
doors.
• The ambient weather may be
humid, this is quite normal
in humid weather. >>> The
condensation will dissipate when
the humidity is reduced.
The interior smells bad.
• The product is not cleaned
regularly. >>> Clean the interior
regularly using sponge, warm
water and carbonated water.
• Certain holders and packaging
materials may cause odour.
>>> Use holders and packaging
materials without free of odour.
• The foods were placed in unsealed
holders. >>> Keep the foods in
sealed holders. Micro-organisms
may spread out of unsealed food
items and cause malodour. Remove
any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking
the door. >>> Relocate any items
blocking the doors.
• The product is not standing in full
upright position on the ground. >>>
Adjust the stands to balance the
product.
• The ground is not level or durable.
>>> Make sure the ground is level
and sufficiently durable to bear the
product.
The vegetable bin is jammed.
• The food items may be in contact
with the upper section of the
drawer. >>> Reorganize the food
items in the drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be
observed between the two doors,
on the side panels and at the rear
grill while the product is operating.
This is normal and does not
require service maintenance!Be
careful when touching these areas.
A
WARNING:
If the problem persists after following
the instructions in this section, contact
your vendor or an Authorised Service. Do
not try to repair the product.
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BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product and lasts for a period of twelve (12)
months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our Customer Service Team on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko plc Authorised Service Representative or Approved Engineer (together the “Service
Representatives”) to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Service Representative.
Installation or use of a product where such installation or use fails to meet the requirements contained in this
guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
User Instructions Booklet provided with your product.
4. Professional installation by a qualified electrical domestic appliance installer is recommended for all Washing
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
guarantee. If you have any questions, please call our Customer Service Team on the number set out above.
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10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. Subject to agreement, the Manufacturer will cover the
costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in
writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new
guarantee.
When will the repair take place?
Our Service Representatives work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at
the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Service Representatives will endeavour to
minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable
for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Service Representative that your product is covered by this guarantee with a
proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the Service Representative finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Service Representative providing you with an invoice. The Manufacturer
reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the exclusive
jurisdiction of the English Courts, save where you live in another part of the United Kingdom, in which case the governing law
and exclusive jurisdiction of the courts of that country will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
exclusive jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
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8
BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a American style fridge freezer, built-in or integrated appliance, and registered it within 90 days
of purchase by completing our online registration form or our by calling our telephone registration line, then the
standard 12 month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our
Standard Guarantee Terms and Conditions.
BEKO UK AND ROI PARTS GUARANTEE TERMS AND CONDITIONS
This 10 year parts guarantee relates to Beko products. To confirm if your Beko appliance has our 10-year parts guarantee
you can visit our website at beko.co.uk/guarantee-terms or telephone our registrations team on 0800 497 0683.
The Parts guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the
previous section.
In order to activate the 10 year parts guarantee you MUST register the appliance within 90 days of the original
purchase date. You can register by visiting our websites. For UK customer visit beko.co.uk/register or phone 0800
497 0683. For ROI customers visit beko.ie/register or phone 1803 000 081. Our Beko branded appliances carry FREE
replacement parts for the first 10 years, provided they are fitted by our Service Representatives, at the applicable
labour charge.
Beko free standing appliances come with a 12 month parts and labour guarantee as standard.
Beko built-in, integrated appliances or American fridge freezers come with a 12 month parts and labour guarantee as standard.
This is extended to 24 months, free of charge, upon registration within 90 days of the purchase of the appliance. When you
register your appliance for additional guarantee, you will automatically activate the 10 year parts guarantee. You do not need
to register twice.
To make a claim against your Beko Parts Guarantee (the “Guarantee”), all customer and product details must be registered
with Beko plc using the procedure outlined below:
1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances or American fridge
freezers) guarantee is only effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for certain models of Beko branded products serviced or repaired by Beko plc Authorised Service
Representative and Own Engineers (the “Service Representative”) and does not cover any labour charge or any:
a. Components including but not limited to cabinet or appearance parts, control knobs, flaps and handles.
b. Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters
and light bulbs.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, For UK
customers, visit beko.co.uk/register or phone 0800 497 0683. For ROI customers visit beko.ie/register or phone 1803
000 081.
4. Registrations made after 90 days of the original purchase date, may be required to pay an additional fee to activate
the 10 year free parts guarantee.
5. Any repair must be carried out by a Service Representative and booked directly with Beko plc.
6. Labour for the repair is not included in this guarantee and is chargeable at the time of booking a repair.
7. The repair is guaranteed for 3 months for the same defect.
8. In the unlikely event that the appliance is beyond economical repair we may at the sole discretion of Beko plc offer
you an appliance at a reduced price. Our call out fee will still apply.
9. If the fault can’t be identified and the appliance is functioning normally a call out fee will apply.
10. The guarantee is not transferable and cannot be exchanged for cash.
11. There are no alternative or additional offers to this guarantee.
12. The guarantee is exclusive of the manufacturer’s standard guarantee.
13. All repair pricing can be found here beko.co.uk/guarantee-terms (UK & ROI). Alternatively contact our Customer
Services Team for further information.
14. All prices are subject to change without notice.
15. We reserve the right to amend, modify, update, or change these Terms and Conditions at any time. Any such
changes will be effective immediately upon being posted on our website or through other communication methods.
Your continued use of our services after the posting of changes constitutes your acceptance of such changes. It is
your responsibility to review these Terms and Conditions periodically to ensure you are aware of any updates.
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16. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
17. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at beko.co.uk/cookie-and-privacy-policy
18. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. For help please visit beko.co.uk/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
Model number
Serial number
Purchased from
Date of purchase
For service under guarantee or for product advice please call our Customer Service Team
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet or
our video support found beko.co.uk/support/how-to-guides, as a charge may be levied where no fault is
found, even though your product may still be under guarantee.
After arranging a service visit please ensure the area around the product must be easily accessible to the Service
Representative, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Service Representatives have a clean and safe environment to carry
out any repairs.
Please have your Model number and Serial number available when you call us, as you will be required to provide it prior to
booking a service visit
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
If you do not have any extended guarantee you can call the Customer Services Team for UK customers on 0330 123 1750
and ROI customers on 01 862 3411
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
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DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety
issue or unsafe use arising, provided that they are carried out within the limits and in
accordance with the following instructions (see the “Self-Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs
shall be addressed to registered professional repairers in order to avoid safety issues.
A registered professional repairer is a professional repairer that has been granted
access to the instructions and spare parts list of this product by the manufacturer
according to the methods described in legislative acts pursuant to Directive
2009/125/EC.
However, only the service agent (i.e. authorized professional repairers)
that you can reach through the phone number given in the user manual/
warranty card or through your authorized dealer may provide service under
the guarantee terms. Therefore, please be advised that repairs by professional
repairers (who are not authorized by Beko) shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user with regard to the following spare parts: door
handles,door hinges, trays, baskets and door gaskets (an updated list is also available
in support.beko.com as of 1st March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the
mentioned self-repair shall be done following the instructions in the user manual for
self-repair or which are available in support.beko.com. For your safety, unplug the
product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included in such list and/or not
following the instructions in the user manuals for self-repair or which are available in
support.beko.com, might give raise to safety issues not attributable to Beko, and will
void the warranty of the product.
Therefore, it is highly recommended that end-users refrain from the attempt to carry
out repairs falling outside the mentioned list of spare parts, contacting in such cases
authorized professional repairers or registered professional repairers. On the contrary,
such attempts by end-users may cause safety issues and damage the product and
subsequently cause fire, flood, electrocution and serious personal injury to occur.
By way of example, but not limited to, the following repairs must be addressed to
authorized professional repairers or registered professional repairers: compressor,
cooling circuit, main board,inverter board, display board, etc.
The manufacturer/seller cannot be held liable in any case where end-users do not
comply with the above.
The spare part availability of the refrigerator that you purchased is 10 years.
During this period, original spare parts will be available to operate the refrigerator
properly
The minimum duration of guarantee of the refrigerator that you purchased is 24
months.
This product is equipped with a lighting source of the "G" energy class.
The lighting source in this product shall only be replaced by professional repairers.
