CFP150CO | Owner’s Guide
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions
must always be followed, including the following numbered warnings and subsequent instructions.
Do not use appliance for other than intended use.
Read all instructions before using your Ninja DualBrew Hot & Iced Coee Maker
Indicates the presence of a hazard that can cause personal injury, death or substantial
property damage if the warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only.
READ AND SAVE THESE
INSTRUCTIONS
THANK YOU
for purchasing the Ninja® DualBrew Hot & Iced Coee Maker
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
These instructions are designed to help you get a complete understanding of your new DualBrew Hot & Iced
Coee Maker. If you have any questions, please call our Customer Service line at 1-877-646-5288.
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 1550W
Water Reservoir
Capacity: 70 oz.
TIP You can find the model and serial numbers on the
QR code label located on the back of the unit by the
power cord.
RECORD THIS INFORMATION
Model Number: �������������������������
Serial Number: ��������������������������
Date of Purchase: ������������������������
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1-877-646-5288
Scan QR code using mobile device
General Precautions
1 To eliminate a choking hazard for young children, discard all packaging materials immediately upon
unpacking.
2 This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
3 To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the
other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not
fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT
force into outlet or try to modify to fit.
4 Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be played
with or be used by children. Close supervision is necessary when used near children.
5 To protect against fire, electric shock, and injury to persons, DO NOT immerse cord, plugs, or body
of machine in water or other liquid.
6 NEVER carry the appliance by the power cord or pull it to disconnect from electrical socket; instead
grasp the plug and pull to disconnect.
7 DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or
has been dropped or damaged in any manner. Contact SharkNinja Operating LLC for service.
8 For household and countertop use only. DO NOT let the power cord hang over the edge or touch
hot surfaces such as the stove.
9 NEVER use socket below counter.
10 To avoid risk of fire, electrical shock, or damage to the brewer, DO NOT use brewer in an appliance
garage or under a wall cabinet.
11 Unplug from outlet when either the appliance or display clock is not in use, and before cleaning.
12 Turn o and allow to cool before putting on or taking o parts, and before cleaning the appliance.
SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change withoutnotice.
NINJA is a registered trademark of SharkNinja Operating LLC.
NINJA SMART SCOOP is a trademark of SharkNinja Operating LLC.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2025 SharkNinja Operating LLC
CFP150COSeries�IB�MP�Mv8�250314
@ninjakitchen
PODS
GROUNDS
&&
DualBrew
HOT & ICED COFFEE MAKER
with Rapid Cold Brew
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PARTS
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IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions
must always be followed, including the following numbered warnings and subsequent
instructions. Do not use appliance for other than intended use.
A Coee Maker (Power cord not shown)
B 70 oz. Removable Water Reservoir
C Removable Water Reservoir Lid
D Drip Stop
E Ninja Grounds Adapter
F Adapter Storage
G Single-Serve Cup Platform
H Control Panel
I Brew Basket
J Ninja Pod Adapter
K Brew-Through Lid
L Ninja Glass Carafe
M Froth Whisk
N Ninja Smart Scoop™
O Intelligent
Warming Plate
P De-Clog Tool
READ AND SAVE THESE
INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
READ AND SAVE THESE
INSTRUCTIONS
Operating Notice
1 To disconnect, turn any control to O then remove plug from wall outlet.
2 The use of an accessory not recommended by the manufacturer may create an overflow condition and
scalding hazard, or result in fire, electric shock, or personal injury.
3 ALWAYS use appliance on a clean, dry, level surface.
4 DO NOT place on or near a hot gas or electric burner or in a heated oven.
5 DO NOT use this appliance for anything other than its intended use.
6 DO NOT use outdoors.
7 DO NOT touch hot surfaces. Use handles or knobs.
8 ALWAYS place a vessel, carafe or cup beneath the brew basket to receive the brewed coee.
9 DO NOT open brew chambers during brew cycle and cleaning cycle. Scalding may occur.
10 DO NOT remove the vessel, carafe or cup while the appliance is running without the Drip Stop in the
closed position. Return the vessel, carafe or cup quickly and open the Drip Stop to continue the brew.
11 DO NOT fill water reservoir with anything other than water, as other liquids may damage your brewer.
12 DO NOT overfill the water reservoir. Fill water only to the Full line.
13 Keep lid on water reservoir when brewing.
14 DO NOT run the appliance without water.
15 DO NOT brew ground coee without a #4 paper cone filter or permanent filter.
16 Exceeding maximum Coee Measurement Chart capacity may cause overflow. DO NOT use fine or
espresso ground coee.
Ninja® Pod Adapter
1 DO NOT put fingers inside Ninja Pod Adapter. There is one needle that punctures the pod top and one
needle that punctures the pod bottom.
2 Only use capsules/pods intended for this appliance. If the capsule/pod does not fit, DO NOT force it
into the appliance.
Carafe
1 The carafe is designed for use with this appliance only. DO NOT place carafe on
or near a hot gas or electrical burner, or in a heated oven.
2 DO NOT use a cracked or scratched carafe or a carafe that has a loose or weakened handle.
3 DO NOT place carafe in microwave.
4 DO NOT drink directly from the carafe. Liquid from the carafe may be very hot.
5 DO NOT use the carafe to store food when not in use.
6 Ensure the carafe is completely empty before starting a cleaning or brewing cycle. Starting a cycle
with water, coee, or tea in the carafe will cause an overflow.
7 DO NOT clean carafe with abrasive cleaners, steel wool pads, or other abrasive materials.
8 DO NOT set a hot carafe on a wet or cold surface.
9 DO NOT expose carafe to extreme temperature changes.
Care & Maintenance
1 Allow the appliance to cool before removing any parts and before cleaning.
2 To prevent illness from bacterial growth in the appliance, follow all cleaning instructions in the
Care & Maintenance section of this Owner’s Guide.
3 Clean the system on a weekly basis.
4 If the product is not operating properly, visit ninjakitchen.com or contact SharkNinja Operating
LLC for examination, repair, or adjustment.
5 Cleaning and user maintenance shall not be made by children.
Cord Statement
1 A short power-supply cord is provided to reduce the risks resulting from becoming entangled in
or tripping over a longer cord.
2 DO NOT use extension cords with this product.
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NOTE: If you unplug the brewer or in the event of a power loss, you will need to reset the clock the
next time the brewer is plugged in.
NOTE: This calibration is permanently saved and will not be lost if power is lost or brewer is unplugged.
Brewer can be recalibrated at any time if the altitude where it is being used changes.
SETTING THE CLOCK
1 Press the HR/MIN button to set the clock.
2 Use the Multi-Serve Arrow Buttons to select the correct hour. Then, press the Hour/Minute button
to toggle to minutes.
3 Use the arrow buttons again to select the correct minute, and press the Hour/Minute button
to set the clock at the displayed time.
HIGH-ALTITUDE CALIBRATION BREW
Required for users in high-altitude areas. Not running the high-altitude calibration brew
in a high-altitude area will result in excessive steaming during brewing.
Because water boils at a lower temperature at higher altitudes, running a calibration
cycle before your first brew allows the brewer to detect the boiling point of water at
your location. Running a calibration cycle will help deliver a consistent brew each time.
1 Fill the water reservoir up to, but not exceeding, the Full line.
2 Insert the brew basket, then insert the Ninja Grounds Adapter and close the brewer lid.
Place the empty carafe on the base.
3 Press and hold both STYLE and HR/MIN until you hear a confirmation sound.
4 A calibration cycle will begin, and the display will count down until the Altitude calibration
is complete. When complete, the brewer will beep and display “End” on the clock and ounce
display. Discard the water in the carafe.
USING THE NINJA POD AND GROUNDS ADAPTER
The Ninja DualBrew Coee Maker comes with a unique Ninja Grounds Adapter already installed and
an additional Ninja Pod Adapter for pods.
SMART SENSING MODE INDICATORS
INSTALLING THE NINJA POD ADAPTER
First, ensure the Ninja Grounds Adapter is
removed from the coee maker. Place the Ninja
Pod Adapter in the brew basket, ensure the
handle is aligned with the brew basket handle,
and press down on the Ninja Pod Adapter firmly.
INSTALLING THE NINJA GROUNDS ADAPTER
Place the #4 paper cone filter or permanent
filter (sold separately) in the brew basket, then
place the Ninja Grounds Adapter over the
brew basket and filter and ensure the handle is
aligned with the brew basket handle.
MODE INDICATORS STATE
Grounds: The Ninja Grounds Adapter is attached and the coee maker
lid is shut; ensure #4 paper filter or permanent filter (sold separately) is
installed in the
brew basket.
Pods: The Ninja® Pod Adapter is inserted and the coee maker lid is shut.
No State: One of the above criteria has not been met.
USING THE CONTROL PANEL
1 Power Button
2 Multi-Serve Arrow Buttons
3 Brew Styles
4 Keep Warm Button
5 Drip Stop Indicators
6 Intelligent Clean Cycle Button
7 Intelligent Clean Cycle Indicator
8 Delay Brew Button
9 Hour/Minute Button
10 Programmable Digital Clock
and Ounce Display
11 Smart Sensing Mode Indicators
4
3
1
11
5
2
6
7
9
8
10
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5 Center the carafe with the brew-through
lid installed below the brew basket. With
everything securely in place and the coee
maker powered on, use the Multi-Serve Arrow
Buttons to select the Full Carafe size. Ensure
the Drip Stop Indicator is set to Open.
6 To start, press the STYLE button until
CLASSIC is selected. Then, press BREW.
When the cycle is complete, discard the
water and rinse the carafe. You are now
ready to use your Ninja DualBrew Hot
& Iced Coee Maker.
PRIMING YOUR NINJA® DUALBREW
HOT & ICED COFFEE MAKER
1 Clean all accessories before the first brew.
2 Plug the brewer in and turn it on by
pressing the power button.
3 Lift the water reservoir o of its base.
Remove the reservoir lid. Add water up to,
but not exceeding the full line. Return the
water reservoir to the brewer. DO NOT fill
the water reservoir with anything other
than water, as other liquids may damage
your brewer.
4 Ensure the Ninja Grounds Adapter is placed
over the brew basket and is aligned with the
brew basket handle and close the lid.
NOTE:
DO NOT use coee for the priming brew.
BREW VOLUMES AND MEASUREMENTS
Each size and brew style produces a dierent
amount of coee to optimize strength and flavor.
Rich brew will produce slightly less than Classic.
Size Classic Rich
Over Ice
(filled
with ice)
Cold Brew
(filled
with ice)
XS
Cup
6 oz. 5 oz. 6 oz. 6 oz.
Sm
Cup
8 oz. 7 oz. 8 oz. 8 oz.
Cup 10 oz. 8 oz. 10 oz. 10 oz.
XL
Cup
12 oz. 10 oz. 12 oz. 12 oz.
Travel 14 oz. 12 oz. 14 oz. 14 oz.
XL
Travel
18 oz. 16 oz. 18 oz. 18 oz.
1
/4
Carafe
28 oz. 26 oz. 28 oz. 28 oz.
1
/2
Carafe
40 oz. 37 oz. 40 oz. 40 oz.
3
/4
Carafe
52 oz. 47 oz. 52 oz. 52 oz.
Full
Carafe
65 oz. 57 oz. 65 oz. 65 oz.
APPROXIMATE BREW VOLUMES
NOTE:
The coee grounds will absorb some of
the water that is brewed; this will cause slight
variability in brew volumes.
NOTE:
Brew volumes may be slightly larger
or smaller than what is stated due to various
factors in the system.
NOTE:
Over Ice and Cold Brew are designed to
brew coee directly over ice, accounting for ice
melt by delivering a reduced amount of coee.
The total volume listed in the Approximate Brew
Volumes table reflects the overall drink volume,
taking into account the ice in your cup.
Size Classic Rich
Over Ice
(filled
with ice)
Cold Brew
(filled
with ice)
6 oz. 6 oz. 6 oz. 6 oz. 6 oz.
8 oz. 8 oz. 8 oz. 8 oz. 8 oz.
10 oz. 10 oz. 9 oz. 10 oz. 10 oz.
12 oz. 12 oz. 11 oz. 12 oz. 12 oz.
USING THE NINJA® DUALBREW
HOT & ICED COFFEE MAKER
NOTE: There may be some water left in the
reservoir after your brew. This is normal to
keep the brewer from running out of water.
NOTE:
We recommend using cool or room
temperature water in the reservoir. DO NOT fill
with hot or boiling water.
PODS
GROUNDS
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NOTE: Adjust to your preferred taste. More
scoops result in stronger coee but slightly
lower volumes, fewer scoops result in
weaker coee and slightly higher volumes.
NOTE: Use fewer scoops of decaeinated
coee to prevent overflow. Use a medium-
sized grind if grinding whole beans. Grinding
beans too finely may cause the brew basket
to overflow.
MEASURING YOUR COFFEE GROUNDS
For best results, use the measurements on the
Ninja Smart Scoop™ or in the chart to determine
how much ground coee to use for each brew
size. Always use level scoops when measuring
ground coee. The amount of ground coee for
each size will remain the same for any brew type
you select. For example, if you select 10 oz.
and Classic, you will use the same amount of
coee grounds as if you were to select 10 oz.
and Rich, 10 oz. and Over Ice or 10 oz. and
Cold Brew.
USING THE BREW BASKET
1 To prepare for brewing, open the coee maker
lid and ensure the brew basket is installed.
2 Place a #4 paper cone filter or permanent
(sold separately) filter in the brew basket.
NOTE: Fold the paper filter along the seams,
open the top fully, and firmly press it into the
brew basket, making sure it is fully installed.
BREWING GROUND COFFEE
3 Use the Ninja Smart Scoop™ and follow
the measurements on the scoop or on the
Coee Measurement Chart to fill the filter.
4 Place the Ninja Grounds Adapter over the
brew basket so it is fully seated and is
aligned with the brew basket handle.
5 Close the coee maker lid.
USING THE NINJA® DUALBREW
HOT & ICED COFFEE MAKER CONT.
NOTE:
DO NOT place ground coee directly in
the brew basket without a filter.
OR
COFFEE MEASUREMENT CHART
Serving Size
Ninja Smart
Scoop
Tablespoons
XS Cup
Sm Cup
2–3
small scoops
2–3
tablespoons
Cup
XL Cup
Travel
3–5
small scoops
3–5
tablespoons
XL Travel
1
/4 Carafe
3–5
big scoops
6–10
tablespoons
1
/2 Carafe
3
/4 Carafe
4–7
big scoops
8–14
tablespoons
Full
Carafe
Specialty
4 oz.
2
big scoops
4
tablespoons
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BREWING PODS
USING THE NINJA POD ADAPTER
1 To prepare for brewing, open the lid, and ensure
the brew basket is installed.
2 Place the Ninja Pod Adapter over the brew
basket and ensure it is aligned with the brew
basket handle.
3 Place a new pod in the holder.
HIGH-ALTITUDE BREWING: Before closing
the Ninja Pod Adapter handle to start a brew,
using your fingers, carefully apply pressure
on the pod until the bottom of the pod is
punctured by the exit needle, and the pod is
fully seated in the pod holder. This releases
excessive gas built up from the high altitude
and prevents pod blowout.
NOTE: Make sure the brew basket is clean
and free of any filters before inserting the
Ninja® Pod Adapter.
NOTE: Reusable K-Cup Coee Filters are not
compatible with the Ninja Pod Adapter. If
using ground coee, use the Ninja Grounds
Adapter with a paper or permanent filter to
brew a single-serve size.
4 Press the coee maker lid down firmly
to pierce the pod, and ensure that it is
completely closed. There will be an audible
click and some resistance when closing the
handle as the needles puncture the pod.
1 Use the Multi-Serve arrow buttons to select the brew size. Place the empty vessel or carafe
under the brew basket.
2 Press the STYLE button until your desired drink is illuminated. Then, press BREW. To cancel the
brew at any time, press the selected brew style again or press the Power button.
3 The brewer will beep to signal the brew has started. The progress bar between the arrows will
illuminate to indicate the progress of the brew. When the brew is finished, the machine will beep
again and End will appear on the display.
NOTE: If making a single cup, lower the Single-Serve Cup Platform and set your vessel in the
center of it to help prevent splashing. This applies to all brew styles.
NOTE: The brewing cycle will begin, then pause for a short period before resuming. This process is
used to evenly saturate the coee grounds. This applies to all brew styles.
NOTE: During a pod brew, if the machine displays "CHEC POd", refer to the
troubleshooting guide.
USING THE NINJA® DUALBREW
HOT & ICED COFFEE MAKER CONT.
IMPORTANT: Ensure the pod is not damaged,
torn, or expired. DO NOT remove the top of
the pod.
BREWING STYLES
NOTE: Rich brew will use slightly less water and yield slightly less brewed coee than Classic brew.
See Approximate Brew Volumes chart for additional information.
NOTE: Over Ice and Cold Brew are designed to produce a concentrated brew into a vessel filled with
ice. It is normal for some ice in the vessel to melt as the coee is brewed, and this will produce a cold
beverage with the ideal strength and flavor.
NOTE: We recommend running Cold Brew before any hot brews for the best output. If coming from
a hot brew, Cold Brew may take a minute or two to start.
HOW TO BREW
CLASSIC RICH
Smooth, well-balanced flavor.
More intense flavor that stands up
to milk, cream, or flavoring.
Specially designed to brew hot over
ice for freshly brewed iced coee that
is not watered down.
Always fill your vessel to the top with
ice cubes before brewing Over Ice.
OVER ICE
COLD BREW
Brewed at a lower temperature
over ice for an ultra-smooth, deep,
and sweet flavor.
Always fill your vessel to the top
with ice cubes before brewing
Cold Brew.
A super-rich concentrate that
allows you to make coee-based
drinks like cappuccinos and lattes.
Will only brew 4 oz.
SPECIALTY
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SETTING THE DELAY BREW
1 Fill the water reservoir to desired size and add
ground coee to the filter or insert a pod in
the Ninja Pod Adapter, close the coee maker
lid, and place the appropriate-size vessel under
the brew basket.
2 Press DELAY. DELAY will illuminate and the
clock will begin to flash “12:00” or the last time
that was set.
3 While the clock is flashing, use the Multi-Serve
Arrow buttons to adjust the hour. The AM
or PM indicator will illuminate on the clock
display as you are setting the desired time.
Press DELAY button again and use the Multi-
Serve Arrow buttons to adjust the minute.
Press DELAY to lock in the time.
NOTE: If you set the warming time to 0 hours,
Keep Warm will not automatically activate
during or after a carafe brew cycle, but you
can still turn it on manually by pressing the
WARM button when a carafe size is selected.
NOTE: The time adjustment setting will be
saved and will not reset when the brewer is
unplugged or loses power.
INTELLIGENT WARMING PLATE
The Intelligent Warming Plate will automatically
turn on during Classic or Rich brews when a
1
/4,
1
/2,
3
/4, or full carafe size is selected. The Intelligent
Warming Plate is set to a specific temperature to
avoid burning the coee over time. To turn the
warming plate on at any time, use the Multi-Serve
Arrow buttons to select one of the carafe sizes and
press the WARM button.
IMPORTANT: The light on the base
of the brewer will illuminate only when
the warming plate is hot and will remain
illuminated until the plate has cooled down.
TIME & TEMPERATURE ADJUSTMENT
You can adjust how long the Intelligent Warming
Plate remains on (up to 4 hours) and/or set the
temperature to High, Medium, or Low.
By default, the Intelligent Warming Plate is set to
remain on for 2 hours at Medium temperature. To
change the time and/or temperature setting of
your warming plate, follow these instructions:
1 Press and hold WARM until the clock begins to
flash the current warming time.
2 Use the Multi-Serve Arrow buttons to increase
the time in 15 minute increments up to 4 hours
or decrease the time to 0 hours. Press WARM
button to set the new time.
3 Next, the clock will display the current
warming plate temperature. To keep the
same temperature, press WARM. To change
the temperature, use the Multi-Serve Arrow
Buttons and press WARM for the temperature
to lock in. The unit will beep signifying that the
time and temperature has been set.
NOTE: The brewer must remain on for the
Delay Brew function to work. DO NOT power
o or unplug after setting Delay Brew. If the
brewer is turned o or unplugged, delay brew
will need to be reset.
NOTE: The clock will remain on even if the
brewer is turned o. Ensure the brewer is
powered on to set Delay Brew.
4 Once the desired time has been set, use the
Multi-Serve Arrows to select the size that you
would like to brew.
5 Press the STYLE button until your desired
drink is illuminated.
6 Once the time, brew size, and brew style have
been set, press the DELAY button to activate.
When activated, the brewer will beep and the
DELAY LED and your selected options will
remain illuminated. To view your set delay
brew time, press and hold the DELAY button.
To cancel, press DELAY again or power o the
coee maker.
USING THE NINJA® DUALBREW
HOT & ICED COFFEE MAKER CONT.
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CLEANING & MAINTENANCE
CLEANING THE BREW BASKET, NINJA POD
AND GROUNDS ADAPTER
If brewing grounds, allow the coee maker to
cool. First remove the Ninja Grounds Adapter by
pinching the right tab of the handle and either
lift straight up if on top of the brew basket, or
pull out of the coee maker lid. If brewing pods,
first remove and discard the used pod, then
remove the Ninja Pod Adapter by pinching the
right tab of the handle and lifting straight up.
Wash the Ninja Pod Adapter, Ninja Grounds
Adapter, and Brew Basket with warm soapy
water, or place in dishwasher
CLEANING AFTER A BREW
1 After the coee maker has cooled, remove
the Ninja Grounds Adapter and brew basket. If
using pods, remove the Ninja Pod Adapter and
brew basket. Wash the used parts thoroughly
with warm soapy water, or place in dishwasher.
2 Wash the carafe and brew-through lid with
warm soapy water, or place in dishwasher.
Use a bottle brush or cloth to wash the inside
of the carafe. DO NOT use a wire brush.
CLEANING THE WATER RESERVOIR
Empty the reservoir and hand-wash or place in
dishwasher. For a better clean, we recommend
placing it in the bottom rack of the dishwasher
standing upright with the opening facing
downward. We recommend doing this weekly.
CLEANING THE CARAFE
We recommend cleaning your carafe after each
use with warm, soapy water.
To clean the carafe more thoroughly, we
recommend using a soft foam brush.
DO NOT use a wire brush to clean the carafe.
DISHWASHER-SAFE PARTS:
Reservoir, Carafe, Ninja Grounds Adapter, Ninja
Pod Adapter, Adapter Storage, Brew Basket,
Scoop, and Frother
NOTE: For best results, we recommend
rinsing the reservoir after brewing and
refilling with fresh water for the next brew.
USING THE NINJA® DUALBREW
HOT & ICED COFFEE MAKER CONT.
NOTE: Remember to open the Drip Stop when
you are ready to brew again. If you forget,
your brewer will give you a friendly audible
reminder.
USING THE DRIP STOP
The drip stop is used to close o the brew basket
to prevent any coee from dispensing. You will
need to manually open and close the drip stop
by moving the lever to your desired position. It
can be closed and reopened at any point before,
during, or after a brew.
If you forget to open the Drip Stop, the brewer
will pause the brew, and after 30 seconds it will
give you a friendly audible reminder. After
5 minutes, the brew will be canceled.
CLOSING THE DRIP STOP AFTER A BREW
When the brew cycle is complete, set the Drip
Stop to the closed position to stop dripping from
the brew basket. While the Drip Stop is closed,
the Drip Stop indicator will illuminate.
NOTE: If the Drip Stop is closed before you
begin a brew, the brewer will notify you with
3 beeps and the Drip Stop indicator will
illuminate. Move the Drip Stop to the open
position and press the STYLE button until
your desired drink is illuminated. Then,
press BREW.
CLOSED OPEN
ADAPTER STORAGE
The adapter storage can be installed on the
unit for onboard storage of either the Ninja Pod
Adapter or Ninja Grounds Adapter. The Adapter
Storage can be installed and removed at any
time. To install the Adapter Storage:
1 Securely fit the Adapter Storage pins into the
holes on the back of the coee maker.
2 Store either the Ninja Pod Adapter or Ninja
Grounds Adapter in the adapter storage.
CLEANING & DESCALING YOUR BREW SYSTEM
The clean cycle is used for descaling the brewer
when calcium scale buildup is aecting the
performance of the brewer and/or the flavor of
your coee. The Intelligent Clean Cycle Indicator
will automatically illuminate orange when a
cleaning cycle is recommended for your brewer.
To clean and descale your Ninja DualBrew Coee
Maker:
1 Place the empty carafe beneath the
brew basket.
2 Fill the water reservoir with 16 oz. of white
vinegar, then fill the rest of the reservoir with
water up to, but not exceeding, the Full line.
OR
Use a descaling solution specifically formulated
for coee maker cleaning and follow the
directions on the package.
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CLOCK DISPLAY MESSAGES:
CLOG
• If this appears on your control panel, this means either there are grounds
built up inside the top or bottom needles or calcium scale buildup in the
brew system.
1 Ensure that the top and bottom of the pod you are using is punctured.
a. If the pod was punctured, go to step 2
b. If the pod wasn't punctured, place a new pod in the Ninja Pod
Adapter and close the lid. Open the lid to see if there are any
grounds in the top needle located on the lid.
c. If the new pod still did not puncture, please contact
Customer Service for assistance.
2 Your unit came with a De-Clog Tool. Remove the Ninja Pod Adapter
and install the Ninja Grounds Adapter, then insert the De-Clog Tool with the open side facing up. After
De-Clog tool is installed, fill it with water.
3 Close the lid of the coee maker until it makes contact with the De-Clog Tool, then pump the lid
down until you feel slight resistance 10 times. Do not close the lid all the way.
4 After removing the De-Clog Tool, restart the system by powering o the coee maker and turning it
back on. Then run a water-only 12 oz. brew to clear the system. If the brew is not successful, power o
the coee maker and repeat these steps. If the problem persists, please contact Customer Service for
assistance.
Reference the help center for additional information on how to use the De-Clog Tool.
5 If the display no longer says “CLOG”, you can now go back to brewing.
a. If there are no grounds present or the display still shows "CLOG", go to Step 6.
6 If the Intelligent Clean Cycle Button is illuminated, see ‘Cleaning & Descaling Your Brewing System’
for instructions.
CHEC POd
• During a pod brew, the machine may stop and flash this message.
This means that your machine may have loose grounds in it.
1 To resolve this, remove the pod and take the Ninja Pod Adapter out.
2 Wash Ninja Pod Adapter thoroughly with water to remove any
leftover grounds.
3 Remove brew basket. Be sure to clean out any grounds from
brew basket, then insert back into machine.
4 Place Ninja Pod Adapter back in brew basket. Run a water-only
brew by brewing a 12 oz. classic drink. Once the brew is complete,
you are now ready to brew another drink.
For best results, use bottled water and first-party pods.
End
• The brew cycle is complete.
Add Wtr
• The system does not have enough water in the reservoir to complete your brew. Add fresh water to the
reservoir and then press the brew style button that was being brewed to resume the brew.
• If the reservoir is filled with water, remove and reseat the reservoir by pressing firmly down on the
reservoir. If the issue persists, contact Customer Service at 1-877-646-5288.
STOP
• A brew cycle was cancelled.
ERROR MESSAGES:
Er
• If the clock displays “Er” and then a number (ex. “Er 03”), contact Customer Service at 1-877-646-5288.
There’s sediment in my coee.
• If using a permanent filter (sold separately), this may be due to using finely ground coee.
• To reduce the amount of sediment in the brewed coee, use a slightly coarser grind or use a paper filter.
NOTE: DO NOT use a paper filter in conjunction with a permanent filter, as water and/or coee can back up
and clog the filter basket.
TROUBLESHOOTING GUIDEINTEGRATED FROTHER
4 The clock will display and count down the
remaining clean cycle time, which takes
approximately 75 minutes to complete. Your
brewer will deliver a small amount of cleaning
solution to distribute through the system. It will
then pause, deliver additional cleaning solution,
and repeat this process for 75 minutes. The
extended pauses allow for maximum cleaning and
descaling.
5 Upon completion, the brewer will beep, the clock
will display End, and the Intelligent Clean Cycle
Indicator will turn o.
6 Empty the contents of the carafe and place it
back under the brew basket. Clean the water
reservoir with warm, soapy water to remove any
cleaning solution that could aect the flavor of
your coee.
7 Fill the reservoir with fresh water up to, but not
exceeding, the Full line.
8 Flush the system by running a full carafe classic
water-only brew. After the cycle is complete,
discard the water and thoroughly clean the carafe
and brew basket.
NOTE: To cancel the clean cycle, press the
Power button or CLEAN button once. The
brewer will beep and stop brewing through
the cleaning mixture. Continue to follow the
instructions starting at Step 6.
NOTE: Hard water will cause scale buildup
faster than soft water and the brewer will
indicate it needs cleaning more often.
NOTE: Running a water-only clean cycle will
not descale the brewer properly.
IMPORTANT: DO NOT remove the carafe at any
time during the clean cycle.
IMPORTANT: If you cancel the clean cycle,
your brewer will not be properly descaled.
NOTE: If the display ever reads “CLOG,” it
indicates heavy or residual coee ground
buildup. Refer to the "CLOG" section in the
troubleshooting guide.
IMPORTANT: Only use white vinegar.
CLEANING & MAINTENANCE CONT.
NOTE: The clean cycle takes approximately
75 minutes.
The Integrated Frother does not heat milk.
1 Add milk to your cup until it is about
1
/3 full.
• For cold froth, continue to Step 2.
• For hot froth, microwave for 45–60 seconds.
WARNING: To avoid contact with steam and hot
surfaces, DO NOT reach across top of coee
maker to froth.
FOR HOT FROTH
2 Swing the arm of the frother toward the front
of the coee maker. Install the frother whisk by
twisting it to the right.
3 Hold the cup under the frother and submerge
the whisk just below the surface of the milk.
Press and hold the button on top of the frother
and froth for 30–45 seconds.
4 Remove the frother whisk by twisting it to the
left. Keep your cup below the whisk while you
carry it to your sink or dishwasher for easy
cleaning.
3 Hold the cup under the frother and submerge
the whisk just below the surface of the milk.
Press and hold the button on top of the frother
and froth for 30–45 seconds.
3 Once the water reservoir is filled with your
cleaning solution and water mixture, press the
CLEAN button. The display will highlight the full
carafe and 60 oz. which is the amount that will
be brewed. Then press the CLEAN button again
to confirm and begin the cleaning cycle.
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TROUBLESHOOTING GUIDE CONT.
Over Ice Brew is not cold.
• Ensure your cup, travel mug, or carafe is filled all the way to the top with ice cubes before brewing. Brewer
will brew at elevated temperatures to lock in the best flavor, then the ice will cool the brewed coee to the
perfect temperature.
Cold Brew is not cold.
• Ensure your cup, travel mug, or carafe is filled all the way to the top with ice cubes before brewing. Brewer
will brew at elevated temperatures to lock in the best flavor, then the ice will cool the brewed coee to the
perfect temperature.
Coee is too weak.
• For stronger coee, use the Rich brew setting. For an even bolder flavor, you can add more coee
grounds to the filter.
Coee is too strong.
• For milder coee, use the Classic brew setting. For an even milder flavor, use fewer coee grounds
in the filter.
My brew took longer than normal to complete.
• This may be due to the machine lowering the pressure to help prevent a clog. For best results, use bottled
water and first-party pods.
Brew cycle is too slow.
• The brew time will vary based on size and brew style. Full carafe sizes and Rich brews will take longer
to brew than single-serve and classic brews. The progress bar on the control panel will indicate brew
progress.
Cup or travel mug overflowed.
• Refer to the Approximate Brew Volumes chart on page 6.
Brew basket overflowed.
• The bottom of the brew basket may be clogged. This can happen with finely ground coee or too many
coee grounds in the filter. Medium-grind coee is recommended.
• Using a permanent filter in conjunction with a paper filter can cause grounds to clog and water to back up
in the brew basket. Use only the permanent filter or a paper filter.
• Decaf coee grounds absorb water dierently, so use fewer scoops when using decaf.
There is water left in the reservoir.
• When the reservoir is filled to a specific size and then that size is brewed, there will be some water left in
the reservoir. This is normal to ensure the reservoir does not run dry for the best performance of the pump
and brew system.
Brewer is leaking.
• After removing the water reservoir, there may be a small amount of water in the reservoir valve. This can
be easily removed with a dry cloth.
• If the leak is coming from above the brew basket, refer to “Brew basket overflowed” above.
• If the leaking is coming from below the brew basket, close the drip stop. Refer to page 13 for more
information.
• If the leak is coming from the bottom of the brewer, call Customer Service at 1-877-646-5288.
Intelligent Clean Cycle Indicator is illuminating orange.
• Run a clean cycle. If you have recently completed a clean cycle, you may need to run another cycle to
remove additional mineral buildup that occurs naturally over time and is common in hard-water areas.
Make sure you are using vinegar or a descaling solution and follow the cleaning instructions on page 15.
Brewer is not detecting the Ninja® Pod Adapter.
• Ensure the adapter is fully seated in place over the brew basket with the coee maker lid closed. Refer to
page 9 for more information.
Coee is splattering.
• Some splatter is normal. Use the cup tray when possible to reduce the distance between the cup and the
coee outlet.
• Ensure the Ninja Pod Adapter is installed over the brew basket when brewing pods.
Water reservoir is unstable.
• Ensure the water reservoir is properly installed on the hook on the side of the brewer and pressed down
firmly into the water reservoir base.
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at
1-877-646-5288.
REPLACEMENT PARTS
Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja® product within ten (10)
days of purchase. You will be asked to provide the store name, date of purchase, and model number along
with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By
registering, you acknowledge you have read and understood the instructions for use and warnings set forth
in the accompanying instructions.
PRODUCT REGISTRATION
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The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product
only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
California Residents Only: The One (1) Year Limited Warranty period begins on the original date of
delivery or pickup.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts
are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and
warranty service options, including the possibility of upgrading to our VIP warranty service options
for select product categories. So we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist will provide you with
return and packing instruction information.
How state law applies
This warranty gives you specifi c legal rights, and you also may have other rights that vary from state
to state. Some states do not permit the exclusion or limitation of incidental or consequential damages,
so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
NJA_1_YR_IB_LMTD_WRNTY_US_ENG
NOTES
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NOTESNOTES
