Sun Joe X20-HEDGE-2A 20-Volt ECOSHARP Cordless X20 Electric Hedge Trimmer 22-inch W2000 mAh 2.0-Amp Battery + Charger

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X20-HEDGE-2A - English Manual

This is the main product document for model X20-HEDGE-2A.

The file format is pdf, 24 pages, you can download this manual here .

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Original instructions.
© 2026 Manufactured for All Season Power LLC.
Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
and Auto Joe
®
are registered trademarks used under license from
Weather Brands LLC.
New Castle, DE 19720
*DISCLAIMER: Initial no‑load voltage, when fully charged,
peaks at 20V; nominal voltage under typical load is 18V.
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Model X20-HEDGE-2A Form No. ASP-X20-HEDGE-2A-880E-M (TFG)
EN
OPERATOR’S MANUAL
R
CORDLESS ELECTRIC
HEDGE TRIMMER
20V* VOLT MAX* | 2.0 Ah |22-INCH
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SAVE THESE INSTRUCTIONS
2
Model X20-HEDGE-2A Form No. ASP-X20-HEDGE-2A-880E-M (TFG)
EN
OPERATOR’S MANUAL
R
CORDLESS ELECTRIC
HEDGE TRIMMER
20V* VOLT MAX* | 2.0 Ah |22-INCH
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may result
in serious bodily injury or death.
General Power Tool Safety
Warnings
m WARNING Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in
electric shock, fire and/or serious injury.
Save all warnings and instructions for future reference.
The term "power tool" in the warnings refers to your mains-
operated (corded) power tool or battery-operated (cordless)
power tool.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which,
if not followed, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which, if
not followed, could result in minor or moderate injury.
Work Area Safety
1. Keep work area clean and well lit – Cluttered or dark
areas invite accidents.
2. Do not operate power tools in explosive atmospheres,
such as in the presence of flammable liquids, gases or
dust – Power tools create sparks which may ignite the dust
or fumes.
3. Keep children and bystanders away while operating a
power tool – Distractions can cause you to lose control.
Electrical Safety
1. Power tool plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
earthed (grounded) power tools. Unmodified plugs and
matching outlets will reduce risk of electric shock.
2. Avoid body contact with earthed or grounded surfaces,
such as pipes, radiators, ranges and refrigerators –
There is an increased risk of electric shock if your body is
earthed or grounded.
3. Do not expose power tools to rain or wet conditions –
Water entering a power tool will increase the risk of electric
shock.
4. Do not abuse the cord. Never use the cord for carrying,
pulling or unplugging the power tool. Keep cord away
from heat, oil, sharp edges or moving parts. Damaged or
entangled cords increase the risk of electric shock.
5. When operating a power tool outdoors, use an
extension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric shock.
6. If operating a power tool in a damp location is
unavoidable, use a residual current device (RCD)
protected supply. Use of an RCD reduces the risk of
electric shock.
Personal Safety
1. Stay alert, watch what you are doing and use common
sense when operating a power tool. Do not use a power
tool while you are tired or under the influence
of drugs, alcohol or medication – A moment of inattention
while operating power tools may result in serious personal
injury.
2. Use personal protective equipment. Always wear eye
protection – Protective equipment such as dust mask, non-
skid safety shoes, hard hat, or hearing protection used for
appropriate conditions will reduce personal injuries.
3. Prevent unintentional starting. Ensure the switch is
in the off-position before connecting to power source
and/or battery pack, picking up or carrying the tool.
Carrying power tools with your finger on the switch or
energizing power tools that have the switch on invites
accidents.
4. Do not overreach. Keep proper footing and balance at
all times – This enables better control of the power tool in
unexpected situations.
5. Dress properly. Do not wear loose clothing or jewelry.
Keep your hair, clothing and gloves away from moving
parts – Loose clothes, jewelry or long hair can be caught in
moving parts.
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3
Power Tool Use and Care
1. Do not force the power tool. Use the correct power tool
for your application – The correct power tool will do the
job better and safer at the rate for which it was designed.
2. Do not use the power tool if the switch does not turn it
on and off – Any power tool that cannot be controlled with
the switch is dangerous and must be repaired.
3. Disconnect the plug from the power source and/or the
battery pack from the power tool before making any
adjustments, changing accessories, or storing power
tools – Such preventive safety measures reduce the risk of
starting the power tool accidentally.
4. Store idle power tools out of the reach of children and
do not allow persons unfamiliar with the power tool or
these instructions to operate the power tool – Power
tools are dangerous in the hands of untrained users.
5. Maintain power tools. Check for misalignment or
binding of moving parts, breakage of parts and any
other condition that may affect the power tool’s
operation. If damaged, have the power tool repaired
before use – Many accidents are caused by poorly
maintained power tools.
6. Keep cutting tools sharp and clean –
Properly maintained cutting tools with sharp cutting edges
are less likely to bind and are easier to control.
7. Use the power tool, accessories and tool bits etc.
in accordance with these instructions, taking into
account the working conditions and the work to be
performed. – Use of the power tool for operations different
from those intended could result in a hazardous situation.
Battery tool use and care
1. Recharge only with the charger specified by the
manufacturer. A charger that is suitable for one type of
battery pack may create a risk of fire when used with
another battery pack.
2. Use power tools only with specifically designated battery
packs. Use of any other battery packs may create a risk of
injury and fire.
3. Do not short circuit – When battery pack is not in use, keep
it away from other metal objects, like paper clips, coins,
keys, nails, screws or other small metal objects, that can
make a connection from one terminal to another. Shorting
the battery terminals together may cause burns or a fire.
4. Under abusive conditions, liquid may be ejected from the
battery; avoid contact. If contact accidentally occurs, flush
with water. If liquid contacts eyes, additionally seek medical
help. Liquid ejected from the battery may cause irritation or
burns.
5. The battery pack supplied with your cordless electric
hedge trimmer is only partially charged. The battery pack
has to be charged completely before you use the tool for
the first time.
6. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
7. Store the battery pack in a cool place, ideally at 77°F
(25°C) and charged fully.
8. Lithium-ion batteries are subject to a natural aging
process. The battery pack must be replaced at the latest
when its capacity falls to just 80% of its capacity when
new. Weakened cells in an aged battery pack are no
longer capable of meeting the high power requirements
needed for the proper operation of your cordless electric
hedge trimmer, and therefore pose a safety risk.
9. Do not throw battery packs into an open fire as this poses
a risk of explosion.
10. Do not ignite the battery pack or expose it to fire.
11. Do not exhaustively discharge batteries. Exhaustive
discharge will damage the battery cells. The most common
cause of exhaustive discharge is lengthy storage or non-
use of partially discharged batteries. Stop working as soon
as the performance of the battery falls noticeably or the
electronic protection system triggers.
Place the battery pack in storage only after it has been fully
charged.
12. Protect batteries and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not apparent
externally.
13. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suffered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
14. If the battery pack suffers overloading and overheating, the
integrated protective cutoff will switch off the equipment for
safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more if
the protective cut-off has been activated. This may damage
the battery pack.
15. Do not use a battery pack or appliance that is damaged
or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or risk of
injury.
16. Do not expose a battery pack or appliance to fire or
excessive temperature. Exposure to fire or temperature
above 266°F (130°C) may cause explosion.
17. Follow all charging instructions and do not charge the
battery pack or appliance outside of the temperature range
specified in the instructions. Charging improperly or at
temperatures outside of the specified range may damage
the battery and increase the risk of fire.
18. Use power tools only with specifically designated
battery packs. Use of any other battery packs may create
a risk of injury and fire.
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4
Service
Have your power tool serviced by a qualified repair person
using only identical replacement parts. This will ensure that
the safety of the power tool is maintained.
Additional Safety Rules for
cordless electric hedge trimmer
1. Do not use the hedge trimmer in bad weather conditions,
especially when there is a risk of lightning. This decreases
the risk of being struck by lightning.
2. Keep all power cords and cables away from cutting area.
Power cords or cables may be hidden in hedges or bushes
and can be accidentally cut by the blade.
3. Wear ear protection. Adequate protective equipment will
reduce the risk of hearing loss.
4. Hold the hedge trimmer by insulated gripping surfaces
only, because the blade may contact hidden wiring. Blades
contacting a "live" wire may make exposed metal parts of
the hedge trimmer "live" and could give the operator an
electric shock.
5. Keep all parts of the body away from the blade. Do not
remove cut material or hold material to be cut when blades
are moving. Blades continue to move after the switch is
turned off. A moment of inattention while operating the
hedge trimmer may result in serious personal injury.
6. When clearing jammed material or servicing the hedge
trimmer, make sure all power switches are off and the
battery pack is removed or disconnected. Unexpected
actuation of the hedge trimmer while clearing jammed
material or servicing may result in serious personal injury.
7. Carry the hedge trimmer by the handle with the blade
stopped and taking care not to operate any power switch.
Proper carrying of the hedge trimmer will decrease the risk
of inadvertent starting and resultant personal injury from
the blades.
8. When transporting or storing the hedge trimmer, always
use the blade cover. Proper handling of the hedge trimmer
will decrease the risk of personal injury from the blades.
mDANGER! Keep hands away from blade. Contact with
blade will result in serious personal injury.
4. Remove any blade that has been damaged. Always make
sure that the blade is installed correctly and securely
fastened before each use. Failure to do so can cause
serious injury.
5. Maintain a firm grip on both handles while cutting with the
blade. Keep the blade away from body.
6. Hold cordless electric hedge trimmer properly, e.g., with
both hands if two handles are provided. Loss of control can
cause personal injury.
7. Check the hedge for foreign objects before operation, e.g.,
center fences. Take care that the cutting device does not
come in contact with wire or other metal objects.
8. Service on the product must be performed by qualified
repair personnel only. Service or maintenance performed
by unqualified personnel could result in injury to the user or
damage to the product.
9. Use the cordless electric hedge trimmer and accessories
in accordance with these instructions, taking into account
the working conditions and the work to be performed. Use
of the power tool for operations different from intended use
could lead to a hazardous situation.
10. Do not touch moving hazardous parts before the battery
pack is removed and the moving hazardous parts have
come to a complete stop.
11. Do not use the machine in bad weather conditions
especially when there is a risk of lightning.
12. Inspect the area to be cut and remove any foreign objects
that will influence your cutting. If the foreign objects can not
be removed, e.g. wire fences, please mark and remember
it to avoid touching them during cutting.
Training
1. Read the instructions carefully. Be familiar with the controls
and the proper use of the product.
2. Never allow people unfamiliar with these instructions or
children to use the product. Local regulations can restrict
the age of the operator.
3. Keep in mind that the operator or user is responsible for
accidents or hazards occurring to other people or their
property.
Preparation
1. This product can cause serious injuries. Read the
instructions carefully for the correct handling, preparation,
maintenance, starting and stopping of the product. Become
familiar with all controls and the proper use of the product.
2. Never allow children to use the cordless electric hedge
trimmer.
3. Beware of overhead power lines.
4. Never operate the product while people, especially
children, or pets are nearby.
5. Dress properly. Do not wear loose clothing or jewelry,
which can be caught in moving parts. Use of sturdy gloves,
non-skid footwear and safety glasses is recommended.
6. Wear eye protection and stout shoes at all times while
operating the product.
7. If the cutting attachment strikes any foreign object or the
product starts making any unusual noise or vibration,
switch the product off, remove the battery, allow the
product to stop and take the following steps:
– inspect for damage;
– check for, and tighten, any loose parts;
– have any damaged parts replaced or repaired with parts
having equivalent specifications.
Operation
1. Use the product only in daylight or good artificial light.
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2. Never operate the product with damaged guards or shields
or without guards or shields in place.
3. Keep hands and feet away from the cutting device at all
times and especially when switching on the motor.
4. Before using the product and after any impact, check for
signs of wear or damage and repair as necessary.
5. Always remove the battery
– whenever leaving the product unattended;
– adjusting the working position of the cutting device;
– before clearing a blockage;
– before checking, cleaning or working on the product;
– after striking a foreign object;
– whenever the product starts vibrating abnormally.
6. Ensure that the cordless electric hedge trimmer is correctly
located in a designated working position before starting the
motor.
7. While operating the cordless electric hedge trimmer,
always ensure that the operating position is safe and
secure, especially when using steps or a ladder.
8. Do not operate the cordless electric hedge trimmer with a
damaged or excessively worn cutting device.
9. Always ensure that all handles and guards are fitted when
using the cordless electric hedge trimmer. Never attempt to
use an incomplete cordless electric hedge trimmer or one
fitted with an unauthorized modification.
10. Always use two hands to operate a cordless electric hedge
trimmer fitted with two handles.
11. Always be aware of your surroundings and stay alert for
possible hazards of which you may not be aware due to the
noise of the product.
12. Take care against injury to feet and hands from the cutting
device.
13. Always ensure that the air vents are kept clear of debris.
14. Wear slip-resistant foot protection and protective clothing
when using this product.
15. Always keep proper footing and operate the product
only when standing on a fixed, secure and level surface.
Change working positions regularly to avoid tiredness and
ensure a comfortable working position at all times.
16. Never use replacement parts or accessories not provided
or recommended by the manufacturer.
17. The use of this product may be restricted by regional or
local regulations.
Vibration + Noise Reduction
To reduce the impact of noise and vibration emission, limit the
time of operation, use low-vibration and low-noise operating
modes as well as wear personal protective equipment.
Take the following points into account to minimize the vibration
and noise exposure risks.
1. Only use the product as intended by its design and these
instructions.
2. Ensure that the product is in good condition and well
maintained.
3. Use correct attachments for the product and ensure they
are in good condition.
4. Keep tight grip on the handles/grip surface.
5. Maintain this product in accordance with these instructions
and keep it well lubricated (where appropriate).
6. Plan your work schedule to spread any high vibration tool
use across a longer period of time.
Emergency
Familiarize yourself with the use of this product by means of
this instruction manual. Memorize the safety directions and
follow them to the letter. This will help to prevent risks and
hazards.
1. Always be alert when using this product, so that you can
recognize and handle risks early. Fast intervention can
prevent serious injury and damage to property.
2. Switch off and remove the battery if there are malfunctions.
Have the product checked by a qualified professional and
repaired, if necessary, before you operate it again.
Residual Risks
Even if you are operating this product in accordance with all
the safety requirements, potential risks of injury and damage
remain. The following dangers can arise in connection with the
structure and design of this product:
1. Health defects resulting from vibration emission if the
product is being used over long periods of time or not
adequately handled and properly maintained.
2. Injuries and damage to property due to broken cutting
attachments or the sudden impact of hidden objects during
use.
3. Danger of injury and property damage caused by flying
objects.
mWARNING! This product produces an electromagnetic
field during operation. This field may under some circumstances
interfere with active or passive medical implants! To reduce
the risk of serious or fatal injury, we recommend persons with
medical implants to consult their doctor and the medical implant
manufacturer before operating this product.
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
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This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only be
guaranteed if undamaged cells are used. Incorrect handling of
the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor
care of high-performance batteries are the main factors
responsible for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the cordless electric hedge
trimmer and cause it to malfunction.
mCAUTION! To reduce the risk of injury, charge the
ECOSHARP
®
2.0 Ah Lithium-ion battery pack only in its
designated 21V Lithium-ion charger. Other types of chargers
present risk of fire, personal injury and damage. Do not wire
a battery pack to a power supply plug or car cigarette lighter.
Such misuse will permanently disable or damage the battery
pack.
Avoid dangerous environments – Do not charge the
battery pack in rain, snow or in damp or wet locations.
Do not use the battery pack or charger in the presence of
explosive atmospheres (gaseous fumes, dust or flammable
materials) because sparks may be generated when inserting
or removing the battery pack, which could lead to a fire.
Charge in a well-ventilated area – Do not block the
charger vents. Keep them clear to allow for proper
ventilation. Do not allow smoking or open flames near a
charging battery pack. Vented gases may explode.
NOTE: The safe temperature range for the battery is
41°F – 105°F (5°C – 40.5°C). Do not charge the battery
outside in freezing weather; charge it at room temperature.
Maintain charger cord – When unplugging the charger,
pull the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord.
Never carry the charger by its cord or yank it by the cord
to disconnect it from the receptacle. Keep the cord away
from heat, oil and sharp edges. Make sure the cord will
not be stepped on, tripped over or subjected to damage or
stress when the charger is in use. Do not use the charger
with a damaged cord or plug. Replace a damaged charger
immediately.
Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly
wired extension cord poses a risk of fire and electric shock.
If an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
Use only recommended attachments – Use of an
attachment not recommended or sold by the battery charger
or battery pack manufacturer may result in risk of fire,
electric shock or personal injury.
Unplug charger when not in use – Make sure to remove
battery packs from unplugged chargers.
Do not burn or incinerate battery packs – Battery packs
may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery packs
are burned.
Do not crush, drop or damage battery packs – Do not
use the battery pack or charger if they have sustained a
sharp blow, been dropped, run over or have been damaged
in any way (i.e. pierced with a nail, hit with a hammer,
stepped on, etc.).
Do not disassemble – Incorrect reassembly may pose a
serious risk of electric shock, fire or exposure to toxic battery
chemicals. If the battery or charger are damaged, please
contact an authorized Snow Joe
®
+ Sun Joe
®
dealer or
call the All Season Power customer service center at
1-866-225-9723.
Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If a
damaged battery pack leaks battery chemicals, use rubber
or neoprene gloves to safely dispose of it. If skin is exposed
to battery fluids, wash the affected area with soap and
water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately flush with water for
20 minutes and seek medical attention. Remove and
dispose of contaminated clothing.
Store your battery pack and charger in a cool,
dry place – Do not store the battery pack or charger where
temperatures may exceed 105°F (40.5°C), such as in direct
sunlight or inside a vehicle or metal building during the
summer.
Information about the charger and
the charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger to
a power supply with the voltage marked on the rating plate.
Never connect it to a different mains voltage.
2. Protect the battery charger and its cord from damage.
Keep the charger and its cord away from heat, oil and
sharp edges. Have damaged cords repaired without delay
by a qualified technician at an authorized Snow Joe
®
+
Sun Joe
®
dealer or call the All Season Power customer
service center at 1-866-225-9723.
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodified plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack(s) and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
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7
warm. Allow the battery pack to cool to room temperature
before inserting it into the charger to recharge.
7. Do not overcharge batteries. Do not exceed the maximum
charging times. These charging times only apply to
discharged batteries. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave batteries in the charger for
days on end.
8. Never use or charge batteries if you suspect that it has
been more than 12 months since the last time they were
charged. There is a high probability that the battery pack
has already suffered dangerous damage (exhaustive
discharge).
9. Charging batteries at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a fire.
Protection from environmental influences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and flammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41°F – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C).
In particular, do not leave the battery charger in a car that
is parked in the sunshine.
6. Protect batteries from overheating. Overloads,
overcharging and exposure to direct sunlight will result
in overheating and cell damage. Never charge or work
with batteries that have been overheated – replace them
immediately, if possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41°F – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 77°F (25°C).
Protect the battery pack, charger and cordless tool from
humidity and direct sunlight. Only place fully charged
batteries in storage.
8. Prevent the lithium-ion battery pack from freezing.
Battery packs that were stored below 32°F (0°C) for more
than 60 minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
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Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
SAFETY ALERT – Indicates a
precaution, a warning, or a danger.
Symbols Symbols
Descriptions
Descriptions
READ THE OPERATOR'S
MANUAL – Read, understand,
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
WARNING! Do not expose the unit
to rain or wet conditions.
Wear ear, eye and head protection
Wear protective gloves and
non-slip footwear when using the
machine and handling debris.
DANGER! –
Keep hands away from blade
Keep bystanders a safe
distance away from the work
area.
Indoor use only. Only use
battery charger indoors.
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Know Your Cordless electric hedge trimmer
Read the owner’s manual and safety instructions carefully before operating the cordless electric hedge trimmer. Compare the
illustration below to the cordless electric hedge trimmer in order to become familiar with the location of the various controls and
adjustments. Save this manual for future reference.
1
4
9
5
2
7
8
14
15
17
16
13
18
1. Safety guard
2. Guard handle
3. Front handle switch
4. On/Off trigger
5. Safety lock switch
6. Rear handle
7. Battery compartment
8. Blade cover
9. Blade support
10. Blade
11. Blade guard
12. Charge level button
13. Battery indicators
14. Push lock button
15. Charge socket
16. 20V* ECOSHARP
®
2.0 Ah Lithium-ion Battery
17. Charger plug
18. 20V* Lithium-ion Charger
19. L-shaped Phillips screwdriver
20. Screws
Technical Data
Motor ............................................................................... 180 W
Battery Voltage Max* ................................................... 20V D.C.
Battery Capacity .............................................................. 2.0 Ah
Charger Input .................................................... 100 – 240V AC,
50 – 60 Hz, 0.5 A
Charger Output ........................................ 21V D.C.
750mA
Charging Time Max .............................................. 3 hrs 30 mins
No Load Speed .......................................................... 1300 rpm
Blade Material .................................................. SK5 Steel blades
Blade Length .................................................. 22.83 in. (58 cm)
Cutting length ................................................. 20.47 in. (52 cm)
Max. branch thickness ..................................... 0.59 in. (15 mm)
Product Dimensions .............. 37 in. (L) x 8.2 in.(W) x 6.8 in.(H)
93.9cm (L) x 20.8 (W) x 17.2 cm (H)
Net Weight ........................................................5.29 lbs (2.4 kg)
10
11
12
19
20
3
6
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10
Unpacking
Carton Contents
Cordless electric hedge trimmer
Blade cover
L-shaped Phillips screwdriver
Screws (× 6)
20V* ECOSHARP
®
2.0 Ah Lithium-ion battery
21V* Lithium-ion charger
• Manual
1. Carefully remove the cordless electric hedge trimmer and
check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you find damaged or
missing parts, DO NOT return the unit to the store.
Please call the All Season Power customer service center
at 1-866-225-9723.
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the cordless electric
hedge trimmer. The packaging is made of recyclable
materials. Properly dispose of these materials in
accordance with local regulations or save the packaging
for long-term product storage.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils, or small
parts. These items can be swallowed and pose a suffocation
risk!
Guard handle Assembly
mWARNING! Do not lift the product by the guard handle.
Hold the rear handle to take it out of the packaging box (Fig. 1).
1. Place the product flat on the ground. Cut away paper
bag and wrapping film with scissors, then take out the 6
screws and L-shaped Phillips screwdriver from the paper
bag. Align the guard handle sockets with the housing's
sockets (Fig.2).
2. Tighten the 4 screws (2 additional screws supplied) with
the L-shaped Phillips screwdrive (Fig. 3).
Battery Pack Operation
The equipment is powered by a Lithium-ion battery. The battery
pack is completely sealed and maintenance free. There are 4
indicator lights: 25%, 50%, 75%, 100%.
Battery Indicator Lights
The battery features 4 LED indicator lights to show the
remaining charge:
1 light on – 25% charge
2 lights on – 50% charge
3 lights on – 75% charge
4 lights on – 100% (fully charged)
NOTE: If the charge level button does not appear to be working,
insert the battery into the charger and charge as needed.
NOTE: Immediately after using the battery pack, the charge level
button may display a lower charge than it will if checked a few
minutes later. The battery cells “recover” some of their charge
after resting.
Unassembled
Fig. 1
Guard handle
Assembled
Hosing's socket
Fig. 2
Fig. 3
L-shaped
Phillips
screwdriver
Rear handle
Paper bagPaper bag
Screws
Guard handle's socket
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11
Charger Operation
m
WARNING! Charge only 20V* ECOSHARP
®
2.0 Ah
Lithium-ion battery packs with its compatible 21V* Lithium-ion
charger. Other types of batteries may cause personal injury and
damage.
To reduce the risk of electric shock, do not allow water to flow
into the charger's AC/DC plug.
When to Charge the 20V* ECOSHARP
®
2.0
Ah Lithium-ion battery
NOTE: The 20V* ECOSHARP
®
2.0 Ah Lithium-ion battery packs
do not develop a "memory" when charged after only a partial
discharge. Therefore, it is not necessary to run down the battery
pack before inserting the charger plug.
Use the battery indicator lights to determine when to charge
your 20V* ECOSHARP
®
2.0 Ah Lithium-ion battery pack.
You can "top-off" your battery pack's charge before starting a
big job or after a long day of use.
Charging the Battery
1. Push the push lock button on the battery to pull the battery
pack out of the equipment (Fig. 4).
2. Check that the mains voltage is the same as that marked
on the rating plate of the battery charger. Then plug the
charger adapter into an appropriate AC power outlet.
Connect the charger plug into the charge socket of the
battery to start charging (Fig. 5).
3. The battery will take approximately 3 hours 30 minutes to
charge. During the charging process, the indicator light of
the charger is red. When the indicator light of the charger
turns green, the charger should be unplugged immediately.
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from the
outlet first, then disconnect the charger from the battery
4. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when
you notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the battery.
Operation
mWARNING! Always wear safety goggles or safety
glasses with side shields when operating power tools.
Failure to do so could result in objects being thrown into your
eyes, resulting in possible serious injury.
mWARNING! Do not use any attachments or accessories
not recommended by the manufacturer of this product.
The use of attachments or accessories not recommended can
result in serious personal injury.
Holding the Trimmer
Before operating the cordless electric hedge trimmer, stand in
the operating position and perform the following checks:
1. You are wearing all of the necessary personal protective
equipment, including protective gloves, non-slip footwear,
safety goggles, ear defenders, and close-fitting clothing.
2. You are holding the unit firmly with both hands. Your right
arm is slightly bent and is holding the rear handle, and your
left arm is straight and is holding the front handle.
3. You are standing with proper footing and are holding the
cordless electric hedge trimmer so that the cutting blades
are always away from your body.
mWARNING! Always keep both hands on the 2cordless
electric hedge trimmer. Never hold shrubs with one hand and
operate the cordless electric hedge trimmer with the other.
Improper handling of the cordless electric hedge trimmer could
result in serious injury.
Fig. 4
Push lock
button
Fig. 5
Battery
indicators
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12
Starting + Stopping
mWARNING! Ensure the blade does not touch any
objects before turning on the cordless electric hedge trimmer.
mCAUTION! Starting, stopping, and restarting a DC motor
repeatedly within a few seconds can generate a great deal of
heat and damage the motor. To protect the life of your cordless
cordless electric hedge trimmer, always wait at least five
seconds after stopping before restarting the cordless electric
hedge trimmer.
1. At the position shown in Fig. 5, press the blade cover and
remove it (Fig. 6).
2. Insert the battery in the battery compartment (Fig.7).
3. Press the On/Off trigger and safety lock switch on real
handle and front handle switch on guard handle at the
same time to start the HEDGER (Fig.7).
4. To turn the tool OFF, release the On/Off trigger (Fig. 8).
NOTE: Do not press the On/Off trigger until you are ready
to make a cut.
Fig. 6
Blade cover
Fig. 7
Battery pack
Battery compartment
Fig. 8
Safety lock switch
On/Off
trigger
Press
Front handle switch
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13
Cutting Procedures
mWARNING! Never cut near electric cords or power lines.
If the blade jams on any electrical cable, DO NOT TOUCH THE
BLADE. IT CAN CONDUCT ELECTRICITY AND FATALLY
SHOCK YOU! Instead, continue to hold the 2cordless electric
hedge trimmer by the insulated rear handle, and lay it down
and away from you in a safe manner. Make sure that electrical
service to the damaged electrical cable is disconnected before
attempting to free the cordless electric hedge trimmer blade.
Contact with the blade, other conductive parts of the cordless
electric hedge trimmer, or live electric cords or power lines will
result in death by electrocution or serious injury.
mWARNING! Do not allow familiarity with this type of
product to make you careless. Remember that a careless
fraction of a second is sufficient to inflict serious injury.
mWARNING! Clear the area to be cut before each use.
Remove all objects such as cords, lights, wire, or loose string
which can become entangled in the cutting blade and create a
risk of electric shock and serious personal injury.
1. When trimming new growth, use a wide sweeping action
so that the stems are fed directly into the blade. Do not try
to cut branches that are thicker than 0.59 in. (15 mm) or
those that are obviously too large to feed into the blade.
Use lopping shears, a hand saw, or a pruning saw to cut
out thick branches first. If a substantial cut is necessary,
cut a little at a time in several passes. Cut both sides of the
hedge first and then the top.
2. To perform a horizontal cut, hold the cordless electric
hedge trimmer with the blade tilted 5-10 degrees to your
cutting object; this makes the operation easier and ensures
a better cut (Fig. 9).
3. To perform a vertical cut, start trimming at the bottom and
sweep up for even cutting. Swing the blades in an arc
towards the outsides of the hedge so that the cuttings are
swept on the ground (Fig. 10).
Cutting Tips
mWARNING! Hold the tool firmly in both hands.
Always keep your dominant hand on the switch handle and
your non-dominant hand on the front. Never hold the tool by the
blade guard. Keep unit below waist level.
A wide, sweeping motion, feeding the blade teeth through
the twigs is most effective. A slight downward tilt of the
blade in the direction of the motion gives the best cut.
Begin at the bottom and sweep up.
Do not force the cordless electric hedge trimmer through
heavy shrubbery. This can cause the blades to bind and
slow down. If the blades slow down, reduce the pace.
If blades do become jammed, stop the motor, allow the
blades to stop, and remove the battery before attempting to
remove the obstruction.
If desired, you can use a string to help cut your hedge
level. Decide how high you want the hedge. Stretch a piece
of string along the hedge at the desired height.
Trim the hedge just above the guide line of string. Trim the
side of a hedge so that it will be slightly narrower at the top.
More of the hedge will be exposed when shaped this way,
and it will be more uniform.
Wear gloves when trimming thorny or prickly growth. When
trimming new growth, use a wide sweeping action, so that
the stems are fed directly into the cutting blade. Older
growth will have thicker stems and will be trimmed easiest
by using a sawing movement.
Fig. 9
5° – 10°
Fig. 10
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Care + Maintenance
m
ATTENTION! Before performing any cleaning or
maintenance, remove the battery from the battery compartment.
Never touch the moving blades.
mWARNING! Never spray or clean the hedge trimmer
blade with water.
1. Clean the hedge trimmer blade with a dry towel,
particularly the ventilation slits, after each use, or use a
brush in the event of heavy soiling. Spray the blades with
lightweight machine oil after each use.
2. Store the cordless electric hedge trimmer in the blade
cover provided. Store the cordless electric hedge trimmer
in a dry location out of the reach of children.
3. When servicing, use only identical replacement parts.
Use of any other parts can create a hazard or cause
product damage. Please contact an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the All Season
Power customer service center at 1-866-225-9723 for all
replacement parts and accessories for your product.
Lubricate the Blades
For easier operation and longer blade life, lubricate the cordless
electric hedge trimmer blade before and after each use.
1. Stop the motor and remove the battery.
2. Lay the cordless electric hedge trimmer on a flat surface.
Apply any lightweight machine oil along the edge of the top
blade
(Fig. 11).
If you will be using the cordless electric hedge trimmer for an
extended period, it is advisable to stop work intermittently in
order to re-oil the blade.
NOTE: Do not oil while the cordless electric hedge trimmer is
running.
1. Stop the motor and remove the battery.
2. Lubricate the cordless electric hedge trimmer as described
above.
3. Insert the battery and resume use.
Sharpening the Blades
The blade must be re-sharpened if cutting performance and
behavior begin to deteriorate (i.e. if blades frequently snag on
branches).
1. Stop the motor and remove the battery. Clamp the blade in
a vise.
2. File the exposed cutting surface of each blade tooth with a
smooth round file. Be sure to retain the original angle of the
tooth when filing.
3. Remove the blade from the vise, and power on the motor
until the unsharpened edges of the remaining blade teeth
are exposed.
4. Remove the battery and repeat the sharpening procedure
as necessary.
mWARNING! Do not operate the cordless electric hedge
trimmer with dull or damaged cutting blades. This may cause
overload and will give unsatisfactory cutting results.
Cleaning the cordless electric hedge
trimmer
1. Stop the motor and remove the battery.
2. Clean dirt and debris from the body of the cordless electric
hedge trimmer using a damp cloth and mild detergent.
NOTE: Do not use any strong detergents on the plastic housing
or the handle. These parts can be damaged by certain aromatic
oils such as pine and lemon, and by solvents such as kerosene.
Storage
1. Stop the motor and remove the battery.
2. Clean the cordless electric hedge trimmer thoroughly
before storing.
3. Always place the blade cover on the blade before storing
or transporting the cordless electric hedge trimmer. Use
caution to avoid the sharp teeth of the blade.
4. Store the cordless electric hedge trimmer indoors, in a
dry place that is inaccessible to children. Keep away from
corrosive agents such as garden chemicals and de-icing
salts.
5. Always store the cordless electric hedge trimmer in a
place that is inaccessible to children. The ideal storage
temperature is between 50°F and 86°F (10°C and 30°C).
6. We recommend using the original package for storage or
covering the product with a suitable cloth or enclosure to
protect it against dust.
Fig. 11
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Battery Caution + Disposal
Always dispose of your battery pack according to federal, state,
and local regulations. Contact a recycling agency in your area
for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover the
terminals to prevent the battery pack from shorting, which could
cause a fire or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes and
materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual for
specific information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc),
or Rechargeable (Nickel Cadmium, Nickel Metal Hydride,
or Lithium-Ion) batteries.
6. Do not dispose of batteries in fire.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
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Service + Support
If your Sun Joe
®
20V* cordless electric hedge trimmer requires
service or maintenance, please call the All Season Power
customer service center at 1-866-225-9723.
Model + Serial Numbers
When contacting the company or reordering parts, you will need
to provide the model and serial numbers of your product. These
are found on the decal affixed to the housing or handle of your
cordless electric hedge trimmer. Copy these numbers into the
space provided below.
Federal Communications Commission
(FCC)
mWARNING! Any changes or modifications to this unit
not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Class B device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
X20-HEDGE-2A
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Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this cordless electric hedge trimmer. Contact All Season Power
if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless electric hedge trimmer. The
use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
mWARNING! Always remove the battery before performing any adjustments, maintenance or repairs to your cordless electric
hedge trimmer.
Accessories Item Model
1
20V* ECOSHARP
®
2.0 Ah Lithium-ion Battery 20V-BATT-2A
2
21V* Lithium-ion charger CZRW2200750U
NOTE: Accessories are subject to change without any obligation on the part of All Season Power to provide notice of such
changes. Accessories can be ordered online at shopjoe.com or via phone by contacting the All Season Power customer service
center at 1-866-225-9723.
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Troubleshooting
mWARNING! Always remove the battery before performing any adjustments, maintenance or repairs to your cordless electric
hedge trimmer.
Problem Possible Cause Solution
Hedger does not start
a) Battery charge is low
b) Battery is not fully seated in
compartment
c) Battery is overheated
d) Safety lock switches and On/Off
trigger not pressed simultaneously
a) Charge the battery fully before use;
confirm all 4 LED indicators are lit
b) Remove and firmly reinsert the
battery until it clicks into place;
inspect battery connection prongs for
damage
c) Allow the battery to cool to room
temperature before use
d) To start: press and hold both safety
lock switches (on the guard handle
and rear handle) AND the On/Off
trigger at the same time — all three
must be engaged simultaneously
e) If the unit still does not start after all
checks, contact All Season Power at
1-866-225-9723
Hedger stops during use / cuts out
mid-operation
a) Battery depleted
b) Battery or motor overheated;
thermal protection cutoff triggered
c) Motor overloaded from cutting
branches thicker than maximum
capacity
d) Unit restarted too quickly after
stopping
a) Recharge the battery fully; confirm all
4 LED indicators are lit before use
b) Allow the unit and battery to cool to
room temperature; do not press ON/
OFF repeatedly after cutoff triggers —
this may damage the motor
c) Do not attempt to cut branches
thicker than 0.59 in. (15 mm); use
lopping shears or a pruning saw for
thicker growth
d) Always wait at least 5 seconds after
stopping before restarting — rapid
cycling generates heat that damages
the DC motor
Blades jammed / will not move
a) Thick branch or foreign object
lodged between blade teeth
b) Wire, string, or cord caught in the
blade
c) Blades are dry and lacking
lubrication
a) Stop the motor immediately and
remove the battery; wait for blades
to come to a complete stop before
attempting to clear the jam
b) Remove the obstruction carefully by
hand — never use fingers near blade
teeth; use gloves
c) Clear the area of any cords, wire, or
loose string before resuming use
d) Apply lightweight machine oil along
the edge of the top blade before and
after each use to prevent binding
Poor cutting performance / blades
snagging on branches
a) Blades are dull and need
sharpening
b) Attempting to cut branches beyond
maximum capacity
c) Incorrect cutting technique
a) Sharpen blades using a smooth
round file, retaining the original
tooth angle; do not operate with dull
or damaged blades as this causes
motor overload
b) Do not force the hedger through
heavy shrubbery; if blades slow
down, reduce the pace
c) Use a wide sweeping motion feeding
stems directly into the blade; tilt
the blade 5–10° toward the cutting
direction for horizontal cuts; start at
the bottom and sweep up for vertical
cuts
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19
Only a company specialist may be able to correct faults that cannot be rectified with the aid of this table. Please call the All Season
Power customer service department at 1-866-225-9723.
Problem Possible Cause Solution
Hedger vibrates excessively or makes
unusual noise
a) Foreign object lodged in or near the
blade
b) Blade is damaged, bent, or loose
c) Guard handle screws are loose
a) Stop immediately and remove the
battery; inspect the blade area for
any lodged debris or objects
b) Inspect the blade for cracks,
bending, or damage; do not operate
with a damaged blade — contact All
Season Power at 1-866-225-9723 for
replacement
c) Check that guard handle screws are
tight; retighten with the L-shaped
Phillips screwdriver if loose
d) If abnormal vibration persists after
inspection, do not operate — contact
All Season Power at 1-866-225-9723
Battery not charging
a) Charger not properly connected
b) Battery or charger exposed to
moisture
c) Battery stored more than 12 months
without charging
d) Battery temperature outside safe
charging range
a) Ensure the charger plug is fully
inserted into the battery charge
socket and the charger is plugged
into a working AC outlet; charging
indicator light should be red during
charging and turns green when
complete
b) Do not charge in wet or damp
conditions; inspect charger and
battery for moisture or corrosion
damage
c) If the battery has not been charged in
over 12 months, it may have suffered
irreversible damage and should be
replaced
d) Charge only within the safe
temperature range of 41°F – 105°F
(5°C – 40.5°C); bring battery to room
temperature before charging
Guard handle loose or detached
a) Guard handle screws not tightened
during assembly
b) Screws have worked loose during
use
a) Do not operate the hedger without
the guard handle properly installed —
it is a critical safety component
b) Place the unit flat on a surface; align
the guard handle and tighten all
screws securely using the L-shaped
Phillips screwdriver included in the
box
c) Check all screws periodically and
retighten as needed
Motor damaged from rapid start/stop
cycling
a) Unit being turned off and on
repeatedly within a few seconds
a) Always wait at least 5 seconds
after stopping before restarting the
hedger — rapid cycling of a DC motor
generates excessive heat and will
cause permanent motor damage
b) If the unit was repeatedly cycled
and is now unresponsive or making
unusual sounds, stop use and
contact All Season Power at 1-866-
225-9723
Smoke coming from motor / unit
stopped after smoking
a) Motor ventilation slots blocked by
debris
b) Motor overloaded from cutting
material beyond capacity
c) Repeated rapid start/stop cycling
caused heat buildup
a) Stop use immediately and remove the
battery
b) Do not attempt to restart — continued
use after smoking can cause
permanent damage or injury
c) Ensure all ventilation slots are clear
of grass clippings and debris
d) Contact All Season Power at 1-866-
225-9723 before further use; unit
may require service or replacement
under warranty
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R1_09222025
OUR CUSTOMER PROMISE + LIMITED WARRANTY
OUR WARRANTY:
All Season Power warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when
used for ordinary household use for a period of one year from the date of purchase or delivery by the original, end-user purchaser when
purchased from All Season Power or from one of All Season Power’s authorized sellers with proof of purchase. Because All Season Power
is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not
cover Products purchased from unauthorized sellers. If you have any questions about how to buy from an authorized seller, chat with us at
shopjoe.com/support or call us at 1-866-225-9723. If your Product does not work or there’s an issue with a specific part that is covered
by the terms of this Warranty, All Season Power will elect to either (1) send you a free replacement part, (2) replace the Product with a new
or comparable product (which may include a refurbished, like-new product) at no charge, or (3) repair the Product. How cool is that!
PRODUCT REGISTRATION:
All Season Power strongly encourages you to register your Product. You can register online at shopjoe.com/register, by chatting with us at
shopjoe.com/support
or calling our Customer Service Department at 1-866-225-9723. Failure to register your Product will not diminish your
warranty rights. However, registering your Product will allow All Season Power to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by All Season Power to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
shopjoe.com or by calling 1-866-225-9723.
We encourage you to use CERTIFIED AUTHENTIC Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
+ Auto Joe
®
replacement parts + accessories. Damage
caused by the use of any other parts + accessories on your Product will not be covered under the warranty. Genuine parts + accessories
can be found and purchased here by entering the model number of your product.
ABOVE ALL ELSE, All Season Power, LLC (All Season Power”) is dedicated to you, our customer. We strive to make your experience as
pleasant as possible. Unfortunately, there are times when a Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
or Auto Joe
®
product (“Product”) does not
work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have
a Limited Warranty (Warranty) for our Products.
When you register your powered or non-powered Product with All Season Power at shopjoe.com/register, you will receive an additional
90 days of warranty coverage. In addition, you will have the option of purchasing extended warranty coverage beyond the standard 1-year
manufacturer’s warranty. Choose from two, three, or four years of extended coverage through Extend, Inc. Additional charges apply. When
you Go With Joe
®
, you’re not just buying an extended warranty; you’re buying total peace of mind to know that you can rely on our top-notch
tools, top-tier customer support, complete product coverage + no hassle return policy. Chat with us at shopjoe.com/support or call us at
1-866-225-9723 7 days a week 10AM-6PM EST. We’ve got you covered!
There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON
BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from State to State. This warranty supersedes those printed in product manuals.
EN
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Specifications

Sun Joe X20-HEDGE-2A Questions and Answers

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