Form No. ASP-X20-SAW-TV1-880E-M (FH)
OPERATOR’S MANUAL
1
EN
Model X20-SAW-TV1
R
HANDHELD MINI PRUNING SAW
20V* | 5.0 Ah | 6-INCH
THANK YOU FOR YOUR PURCHASE!
Failure to register your product purchase will not diminish
your warranty rights. For more information visit shopjoe.com
Place UPC sticker here
UPGRADE YOUR COVERAGE
AT SHOPJOE.COM
/
REGISTER
FOR UP TO 2, 3, OR 4 YEARS OF TOTAL TOOL COVERAGE
When we say we stand behind our product, we mean it! Now you can blow, mow, cut,
saw or tend to any other yard task with confidence, knowing that if there is a problem
with your tool within the warranty period, we will gladly solve it.
+EXTENDED
WARRANTY
ACTIVATE YOUR
1 YEAR WARRANTY
RECEIVE
90 DAYS BONUS COVERAGE
VISIT
SHOPJOE.COM/REGISTER
TELL YOUR FRIENDS
AND TAG US!
We love to hear your feedback! Share your experience
by writing comments and reviews on shopjoe.com, or
connect with us on social media!
HAS YOUR SNOW JOE
EXPERIENCE LEFT
YOU SMILING?
#GOWITHJOE
E Q
OR HAS SOMETHING
LEFT YOU LESS
THAN SATISFIED?
WE’RE SORRY
ABOUT THAT!
Our friendly customer service team is ready to
help you with any issues you may have.
@ SNOWJOECO
CALL US
1-866-225-9723
m
For fastest response
CHAT WITH US
SHOPJOE.COM/CHAT
*DISCLAIMER: Initial no-load voltage, when fully charged,
peaks at 20V; nominal voltage under typical load is 18V.
SAVE THESE INSTRUCTIONS
Original instructions.
© 2026 Manufactured for All Season Power LLC.
Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
and Auto Joe
®
are
registered trademarks used under license from Weather Brands LLC.
New Castle, DE 19720
OPERATOR’S MANUAL
2
EN
SAVE THESE INSTRUCTIONS
R
Form No. ASP-X20-SAW-TV1-880E-M (FH)
Model X20-SAW-TV1
HANDHELD MINI PRUNING SAW
20V* | 5.0 Ah | 6-INCH
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Read all safety warnings and all instructions. Failure to follow the
warnings and instructions may result in electric shock, fire and/
or serious injury. Save all warnings and instructions for future
reference.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which, if
not avoided, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which, if
not avoided, could result in minor or moderate injury.
Intended Use
This handheld mini pruning saw was designed and manufactured
for trimming and pruning tree limbs and branches and for cutting
smaller logs up to the recommended 5 in. (12.7 cm), not to
exceed a max. cut of 5 in. (12.7 cm) in diameter depending on
type of wood. All of the wooden objects intended to be cut with
this handheld mini pruning saw should be no thicker than the
guide bar's maximum cutting capabilities.
Any other use differing from the above mentioned applications
poses a serious hazard to the user and may damage both the
tool and your personal property. Improper use of the machine
will invalidate the warranty and relieve the manufacturer from all
liabilities. The user will consequently be liable for all and any
damage or injury to himself/herself or others.
General Power Tool
Safety Warnings
mWARNING! Read all safety warnings, instructions,
illustrations and specifications provided with this power tool.
Failure to follow all instructions listed below may result in
electric shock, fire and/or serious injury. Save all warnings and
instructions for future reference.
Work Area Safety
1. Keep work area clean and well lit – Cluttered or dark
areas invite accidents.
2. Do not operate power tools in explosive atmospheres,
such as in the presence of flammable liquids, gases or
dust – Power tools create sparks which may ignite the dust
or fumes.
3. Keep children and bystanders away while operating a
power tool – Distractions can cause you to lose control.
Electric Safety
1. Power tool plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
earthed (grounded) power tools – Unmodified plugs and
matching outlets will reduce risk of electric shock.
2. Avoid body contact with earthed or grounded surfaces,
such as pipes, radiators, ranges and refrigerators –
There is an increased risk of electric shock if your body is
earthed or grounded.
3. Do not abuse the cord. Never use the cord for carrying,
pulling or unplugging the power tool. Keep cord away
from heat, oil, sharp edges or moving parts – Damaged
or entangled cords increase the risk of electric shock
4. When operating a power tool outdoors, use an extension
cord suitable for outdoor use – Use of a cord suitable for
outdoor use reduces the risk of electric shock.
5. If operating a power tool in a damp location is
unavoidable, use a RESIDUAL CURRENT DEVICE (RCD)
protected supply – Use of an RCD reduces the risk of
electric shock
Personal Safety
1. Stay alert, watch what you are doing and use common
sense when operating a power tool. Do not use a power
tool while you are tired or under the influence of drugs,
alcohol or medication – A moment of inattention while
operating power tools may result in serious personal injury.
2. Use personal protective equipment. Always wear eye
protection – Protective equipment such as dust mask, non-
skid safety shoes, hard hat, or hearing protection used for
appropriate conditions will reduce personal injuries.
3
3. Prevent unintentional starting. Ensure the switch is in
the off-position before connecting battery pack, picking
up or carrying the tool – Carrying power tools with your
finger on the switch or energising power tools that have the
switch on invites accidents.
4. Remove any adjusting key or wrench before
turning the power tool on – A wrench or a key left
attached to a rotating part of the power tool may result
in personal injury.
5. Do not overreach. Keep proper footing and balance at
all times – This enables better control of the power tool in
unexpected situations.
6. Dress properly. Do not wear loose clothing or jewelry.
Keep your hair, clothing and gloves away from moving
parts – Loose clothes, jewelry or long hair can be caught in
moving parts.
7. If devices are provided for the connection of dust
extraction and collection facilities, ensure these are
connected and properly used – Use of dust collection can
reduce dust-related hazards.
8. Do not let familiarity gained from frequent use of tools
allow you to become complacent and ignore tool safety
principles. A careless action can cause severe injury within
a fraction of a second.
Power Tool Use and Care
1. Do not force the power tool. Use the correct power tool
for your application – The correct power tool will do the
job better and safer at the rate for which it was designed.
2. Do not use the power tool if the switch does not turn it
on and off – Any power tool that cannot be controlled with
the switch is dangerous and must be repaired.
3. Disconnect the battery pack from the power tool before
making any adjustments, changing accessories, or
storing power tools – Such preventive safety measures
reduce the risk of starting the power tool accidentally.
4. Store idle power tools out of the reach of children and
do not allow persons unfamiliar with the power tool or
these instructions to operate the power tool – Power
tools are dangerous in the hands of untrained users.
5. Maintain power tools. Check for misalignment or binding
of moving parts, breakage of parts and any other
condition that may affect the power tool’s operation.
If damaged, have the power tool repaired before use –
Many accidents are caused by poorly maintained power
tools.
6. Keep cutting tools sharp and clean – Properly maintained
cutting tools with sharp cutting edges are less likely to bind
and are easier to control.
7. Use the power tool, accessories etc. in accordance
with these instructions, taking into account the working
conditions and the work to be performed – Use of the
power tool for operations different from those intended
could result in a hazardous situation.
8. Keep handles and grasping surfaces dry, clean and
free from oil and grease. Slippery handles and grasping
surfaces do not allow for safe handling and control of the
tool in unexpected situations.
Battery Tool Use and Care
mWARNING! Read all safety warnings and instructions.
Failure to follow the warnings and instructions may result in
electric shock, fire and/or serious injury.
1. Recharge only with the charger specified by the
manufacturer. A charger that is suitable for one type of
battery pack may create a risk of fire when used with
another battery pack.
2. Use appliances only with specifically designated battery
packs. Use of any other battery packs may create a risk of
injury and fire.
3. When the battery pack is not in use, keep it away from other
metal objects, like paper clips, coins, keys, nails, screws
or other small metal objects that can make a connection
from one terminal to another. Shorting the battery terminals
together may cause burns or a fire.
4. Under abusive conditions, liquid may be ejected from the
battery; avoid contact. If contact accidentally occurs, flush
with water. If liquid contacts eyes, additionally seek medical
help. Liquid ejected from the battery may cause irritation or
burns.
5. Do not use a battery pack or appliance that is damaged
or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or risk
of injury.
6. Do not expose a battery pack or appliance to fire or
excessive temperature. Exposure to fire or temperature
above 104°F (40.5°C) may cause explosion.
7. Follow all charging instructions and do not charge the
battery pack or appliance outside of the temperature range
specified in the instructions. Charging improperly or at
temperatures outside of the specified range may damage
the battery and increase the risk of fire.
8. Do not modify or attempt to repair the appliance or the
battery pack (as applicable) except as indicated in the
instructions for use and care.
Service
1. Have your power tool serviced by a qualified repair
person using only identical replacement parts. This will
ensure that the safety of the power tool is maintained.
2. Never service damaged battery packs. Service of battery
packs should only be performed by the manufacturer or
authorized service providers.
4
Safety Instructions for
Handheld Mini Pruning Saws
General Chain Saw Safety Warnings
• Keep all parts of the body away from the saw chain
when the handheld mini pruning saw is operating.
Before you start the chain saw, make sure the saw chain
is not contacting anything. A moment of inattention while
operating the chain saw may cause entanglement of your
clothing or body with the saw chain.
• Hold the power tool by insulated gripping surfaces
only, because the saw chain may contact hidden wiring.
Saw chains contacting a "live" wire may make an exposed
metal part of the power tool "live" and give the operator an
electric shock.
• Wear safety glasses and hearing protection. Further
protective equipment for head, hands, legs and feet is
recommended. Adequate protective clothing will reduce
personal injury by flying debris or accidental contact with
the saw chain.
• Always keep proper footing and operate the chain
saw only when standing on a fixed, secured and level
surface. Slippery or unstable surfaces such as ladders may
cause a loss of balance or control of the saw.
• When cutting a limb that is under tension, be cautious
of spring back. When the tension in the wood fibers is
released, the spring-loaded limb may strike the operator
and/or throw the chain saw out of control.
• Use extreme caution when cutting brush and saplings.
The slender material may catch the saw chain and be
whipped toward you or pull you off balance.
• Carry the saw by the handle with the saw switched off
and away from your body. When transporting or storing
the saw, always fit the guide bar cover. Proper handling
of the saw will reduce the likelihood of accidental contact
with the moving saw chain.
• Follow instructions for lubricating, chain tensioning and
changing accessories. An improperly tensioned or poorly
lubricated chain may either break or increase the chance
for kickback.
• Cut wood only. Do not use the chain saw for any other
purpose. For example, do not use the chain saw to
cut plastic, masonry or non-wood building materials.
Using the chain saw in these incorrect ways could result in
serious damage to you and your tool.
• Keep guards in place. Protective guards should be checked
periodically to ensure they are properly fitted and in correct
working order.
• Do not grasp the exposed cutting blade or cutting edges
when picking up or holding the saw. Be sure to encase the
cutting bar in its protective sheath when not in use.
• This saw is not intended for tree felling. Use of the saw
for operations different than intended could result in serious
injury to the operator or bystanders.
Causes and operator prevention
of kickback
Kickback may occur when the nose or tip of the guide bar
touches an object, or when the wood closes in and pinches the
saw chain in the cut.
Tip contact in some cases may cause a sudden reverse
reaction, kicking the guide bar up and back towards the
operator.
Pinching the saw chain along the top of the guide bar may push
the guide bar rapidly back towards the operator.
Either of these reactions may cause you to lose control of the
saw which could result in serious personal injury. Do not rely
exclusively upon the safety devices built into your saw. As a
chain saw user, you should take several steps to keep your
cutting jobs free from accident or injury.
Kickback is the result of tool misuse and/or incorrect operating
procedures or conditions and can be avoided by taking proper
precautions as given below:
• Maintain a firm grip, with thumb and fingers encircling
the saw handle and position your body and arm to allow
you to resist kick-back forces. Kick-back forces can be
controlled by the operator, if proper precautions are taken.
Do not let go of the saw.
• Do not overreach and do not cut above shoulder height.
This helps prevent unintended tip contact and enables
better control of the unit in unexpected situations.
• Only use replacement bars and chains specified by the
manufacturer. Incorrect replacement of bars and chains
may cause chain breakage and/or kickback.
• Never use a dull or loose chain. Keep the chain sharp and
properly tensioned.
• Follow the manufacturer’s sharpening and maintenance
instructions for the saw chain. Decreasing the depth
gauge height can lead to increased kickback.
Additional safety instructions for Handheld
Mini Pruning Saw
• The handheld mini pruning saw is designed for cutting
branches. Only use the handheld mini pruning saw as
indicated in this manual for cutting wood. The machine has
not been designed for continuous, professional use.
• Keep the handheld mini pruning saw out of reach of
children. It is not a toy.
• Persons with limited physical, sensorial or mental abilities
are not allowed to use the handheld mini pruning saw,
unless they are supervised for their safety by a qualified
person or are briefed by the responsible person on how to
use the machine.
• Children and adolescents are not allowed to use the
handheld mini pruning saw. Excluded from this prohibition
are young people over 16 years of age under the
supervision of an expert for the purpose of training.
5
• Please note the warning symbols. They mark all those
instructions which are important for safety reasons.
Observe these instructions as failure to do so could result
in serious injury!
• The handheld mini pruning saw must be used only by one
person at a time. Make sure bystanders do not stay in the
vicinity of the chain saw’s work area.
• Check the safe operating condition of the handheld mini
pruning saw, in particular the guide bar and the saw chain,
before each operation.
• Always have a safe stand when working with the saw.
• Hold the machine firmly and securely when switching on.
• Make sure the guide bar and the saw chain must be free
when switched on and must not come into contact with the
workpiece to be cut.
• Keep your hands away from the sawing area. Do not reach
under the workpiece. Contact with the saw chain may result
in injury.
• Guide the handheld mini pruning saw onto the workpiece
only when switched on. Otherwise there is a risk of kick-
back if the saw chain gets caught in the workpiece.
• When sawing, the base plate must always face against the
workpiece. The saw chain can become jammed and lead to
loss of control over the machine.
• When the cut is completed, switch off the machine and then
pull the saw chain out of the cut only after it has come to a
standstill. This way you can avoid kick-back.
• Clamp the material to be processed well. Do not support
the workpiece with your hand or foot. Do not touch objects
or the floor with the saw running. Danger of kick-back.
• When sawing converted timber and thin branches, always
use a strong support, such as a sawing trestle. Do not stack
timber pieces.
• Before cutting logs, secure the logs in position.
• When working on sloping ground, make sure to work facing
upwards.
• Be particularly careful when cutting splintered wood.
Splinters of wood can be torn along by the saw chain and
increase the risk of injury!
• Foreign objects such as nails, screws, metal parts, sand,
etc. lead to increased wear on the guide bar and saw chain.
• A blunt saw chain can cause overheating and damage to
the motor.
• Always remove the battery when checking the chain
tension, to re-tighten it, to mount the saw chain and to
eliminate faults! Also remove the battery if you do not use
the machine temporarily.
Battery & Charger
Safety Instructions
We pay a great deal of attention to the design of every battery
pack to ensure that we supply you with batteries that are safe,
durable and have a high energy density. The battery cells have
a wide range of safety devices. Each individual cell is initially
formatted and its electrical characteristic curves are recorded.
This data is then used exclusively to be able to assemble the
best possible battery packs.
Despite all the safety precautions, caution must always be
exercised when handling batteries. The following points must
be obeyed at all times to ensure safe use. Safe use can only be
guaranteed if undamaged cells are used. Incorrect handling of
the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care
of high-performance batteries are the main factors responsible
for personal and/or product damage.
mWARNING! Use only approved replacement batteries;
other batteries may damage the cordless handheld mini pruning
saw and cause it to malfunction, which can lead to serious
personal injury.
mWARNING! Do not use a battery pack or appliance that
is damaged or modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in fire, explosion or risk
of injury.
Do not modify or attempt to repair the appliance or the battery
pack except as indicated in the instructions for use and care.
Have your battery pack serviced by a qualified repair person
using only identical replacement parts. This will ensure that the
safety of the battery pack is maintained.
mCAUTION! To reduce the risk of injury, charge the
X20 Series 20V* ECOSHARP
®
lithium-ion battery pack only in
its designated X20 Series 20V* ECOSHARP
®
lithium-ion charger.
Other types of chargers present risk of fire, personal injury and
damage. Do not wire a battery pack to a power supply plug or
car cigarette lighter. Such misuse will permanently disable or
damage the battery pack.
• Avoid dangerous environments – Do not charge the battery
pack in rain, snow or in damp or wet locations. Do not use
the battery pack or charger in the presence of explosive
atmospheres (gaseous fumes, dust or flammable materials)
because sparks may be generated when inserting or
removing the battery pack, which could lead to a fire.
• Charge in a well-ventilated area – Do not block the charger
vents. Keep them clear to allow for proper ventilation. Do not
allow smoking or open flames near a charging battery pack.
Vented gases may explode.
NOTE: The safe temperature range for the battery is 41°F –
105°F (5°C – 40.5°C). Do not charge the battery outside in
freezing weather; charge it at room temperature.
6
• Maintain charger cord – When unplugging the charger, pull
the plug, not the cord, from the receptacle to reduce the
risk of damage to the electrical plug and cord. Never carry
the charger by its cord or yank it by the cord to disconnect
it from the receptacle. Keep the cord away from heat, oil
and sharp edges. Make sure the cord will not be stepped
on, tripped over or subjected to damage or stress when the
charger is in use. Do not use the charger with a damaged
cord or plug. Replace a damaged charger immediately.
• Do not use an extension cord unless it is absolutely
necessary – Using the wrong, damaged or improperly wired
extension cord poses a risk of fire and electric shock. If
an extension cord must be used, plug the charger into a
properly wired 16 gauge or larger extension cord with the
female plug matching the male plug on the charger. Make
sure that the extension cord is in good electrical condition.
• Charger GC09-2100750US is rated for 100-240 V AC input,
50/60Hz, and provides a 20 V DC output – The charger
must be plugged into an appropriate receptacle.
• Use only recommended attachments – Use of an
attachment not recommended or sold by the battery charger
or battery pack manufacturer may result in risk of fire,
electric shock or personal injury.
• Unplug charger when not in use – Make sure to disconnect
battery pack from unplugged charger.
mWARNING! To reduce the risk of electric shock,
always unplug the charger before performing any cleaning or
maintenance. Do not allow water to flow into the charger.
Use a Ground Fault Circuit Interrupter (GFCI) to reduce
shock hazards.
• Do not burn or incinerate the battery pack – The battery
pack may explode, causing personal injury or damage.
Toxic fumes and materials are created when battery pack is
burned.
• Do not crush, drop or damage battery pack – Do not use
the battery pack or charger if they have sustained a sharp
blow, been dropped, run over or have been damaged in any
way (i.e. pierced with a nail, hit with a hammer, stepped
on, etc.).
• Do not disassemble – Incorrect reassembly may pose a
serious risk of electric shock, fire or exposure to toxic battery
chemicals. If the battery or charger is damaged, contact
an authorized Snow Joe
®
+ Sun Joe
®
dealer or call the All
Season Power customer service center at 1-866-225-9723
for assistance.
• Battery chemicals cause serious burns – Never let a
damaged battery pack contact the skin, eyes or mouth. If a
damaged battery pack leaks battery chemicals, use rubber
or neoprene gloves to safely dispose of it. If skin is exposed
to battery fluids, wash the affected area with soap and
water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately flush with water for 20 minutes and
seek medical attention. Remove and dispose of contaminated
clothing.
• Do not short circuit – A battery pack will short circuit if a
metal object makes a connection between the positive and
negative contacts on the battery pack. Do not place a battery
pack near anything that may cause a short circuit, such as
paper clips, coins, keys, screws, nails and other metallic
objects. A short-circuited battery pack poses a risk of fire
and severe personal injury.
• Store your battery pack and charger in a cool, dry place –
Do not store the battery pack or charger where temperatures
may exceed 105°F (40.5°C), such as indirect sunlight or
inside a vehicle or metal building during the summer.
Information about the battery
1. The battery pack supplied with your cordless handheld mini
pruning saw is only partially charged. The battery pack has
to be charged completely before you use the tool for the
first time.
2. For optimum battery performance, avoid low discharge
cycles by charging the battery pack frequently.
3. Store the battery pack in a cool place, ideally at 77°F
(25°C) and charged to at least 40%.
4. Lithium-ion batteries are subject to a natural aging process.
The battery pack must be replaced at the latest when
its capacity falls to just 80% of its capacity when new.
Weakened cells in an aged battery pack are no longer
capable of meeting the high power requirements needed
for the proper operation of your handheld mini pruning saw,
and therefore pose a safety risk.
5. Do not throw battery pack into an open fire as this poses a
risk of explosion.
6. Do not ignite the battery pack or expose it to fire.
7. Do not exhaustively discharge the battery. Exhaustive
discharge will damage the battery cells. The most common
cause of exhaustive discharge is lengthy storage or non-use
of partially discharged batteries. Stop working as soon
as the performance of the battery falls noticeably or the
electronic protection system triggers. Place the battery
pack in storage only after they have been fully charged.
8. Protect the battery and the tool from overloads. Overloads
will quickly result in overheating and cell damage inside
the battery housing even if this overheating is not apparent
externally.
9. Avoid damage and shocks. Immediately replace batteries
that have been dropped from a height of more than one
meter or those that have been exposed to violent shocks,
even if the housing of the battery pack appears to be
undamaged. The battery cells inside the battery may have
suffered serious damage. In such instances, please read
the waste disposal information for proper battery disposal.
10. If the battery pack suffers overloading and overheating, the
integrated protective cutoff will switch off the equipment for
safety reasons.
IMPORTANT! Do not press the ON/OFF switch any more if
the protective cutoff has been activated. This may damage
the battery packs.
11. Use only original battery packs. The use of other batteries
poses a fire risk and may result in injuries or an explosion.
7
Information about the charger and
the charging process
1. Please check the data marked on the rating plate of the
battery charger. Be sure to connect the battery charger to
a power supply with the voltage marked on the rating plate.
Never connect it to a different supply voltage.
2. Protect the battery charger and its cord from damage. Keep
the charger and its cord away from heat, oil and sharp
edges. Have damaged cords repaired without delay by a
qualified technician at an authorized Snow Joe
®
+
Sun Joe
®
dealer or call the All Season Power customer
service center at 1-866-225-9723.
3. Electrical plugs must match the outlet. Never modify
the plug in any way. Do not use any adapter plugs with
grounded appliances. Unmodified plugs and matching
outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack and the cordless
tool out of the reach of children.
5. Do not use the supplied battery charger to charge other
cordless tools.
6. During periods of heavy use, the battery pack will become
warm. Allow the battery pack to cool to room temperature
before connecting it to the charger to recharge.
7. Do not overcharge the battery. Do not exceed the maximum
charging times. These charging times only apply to
discharged battery. Frequent insertion of a charged or
partially charged battery pack will result in overcharging
and cell damage. Do not leave the battery in the charger for
days on end.
8. Never use or charge the battery if you suspect that it
has been more than 12 months since the last time it was
charged. There is a high probability that the battery
pack has already suffered dangerous damage
(exhaustive discharge).
9. Charging the battery at a temperature below 41°F (5°C) will
cause chemical damage to the cells and may cause a fire.
10. Do not use batteries that have been exposed to heat
during the charging process, as the battery cells may have
suffered dangerous damage.
11. Do not use batteries that have suffered curvature or
deformation during the charging process or those that
exhibit other atypical symptoms (gassing, hissing,
cracking, etc.).
12. Never fully discharge the battery pack (maximum
recommended depth of discharge is 80%). A complete
discharge of the battery pack will lead to premature aging
of the battery cells.
Protection from environmental influences
1. Wear suitable work clothes. Wear safety goggles.
2. Protect your cordless tool and the battery charger from
moisture and rain. Moisture and rain can cause dangerous
cell damage.
3. Do not use the cordless tool or the battery charger near
vapors and flammable liquids.
4. Use the battery charger and cordless tools only in dry
conditions and at an ambient temperature of 41°F – 105°F
(5°C – 40.5°C).
5. Do not keep the battery charger in places where the
temperature is liable to reach over 105°F (40.5°C). In
particular, do not leave the battery charger in a car that is
parked in the sunshine.
6. Protect the battery from overheating. Overloads,
overcharging and exposure to direct sunlight will result in
overheating and cell damage. Never charge or work with a
battery that has been overheated – replace it immediately, if
possible.
7. Store the charger and your cordless tool only in dry
locations with an ambient temperature of 41°F – 105°F
(5°C – 40.5°C). Store your lithium-ion battery pack in a
cool, dry place at a temperature of 77°F (25°C). Protect the
battery pack, charger and cordless tool from humidity and
direct sunlight. Only place fully charged battery in storage
(charged to at least 40%).
8. Prevent the lithium-ion battery pack from freezing. Battery
pack that was stored below 32°F (0°C) for more than 60
minutes must be discarded.
9. When handling batteries, be wary of electrostatic charge.
Electrostatic discharges can damage the electronic
protection system and the battery cells. Avoid electrostatic
charging and never touch the battery poles.
8
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
READ THE OPERATOR'S
MANUAL(S) – Read, understand
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
SAFETY ALERT – Indicates a
precaution, a warning or a danger.
The moving part will continuously
run for several seconds after you
turn off the machine.
WARNING! Do not expose the unit
to rain or wet conditions.
CAUTION! Avoid contacting the
guide bar tip with any object. Tip
contact may cause the guide bar
to move suddenly upward and
backwards, which may cause
serious injury to the user.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear
defenders, safety goggles,
and head protection.
Correct direction of cutting teeth.
Symbols
Symbols
Descriptions
Descriptions
Indoor use only. Only use battery
charger indoors.
m
Wear safety footwear at all times to
provide protection against objects
that may accidentally fall on feet.
Wear safety gloves during use to
protect hands.
9
Know Your Handheld Mini Pruning Saw
Read the owner’s manual and safety instructions carefully before operating your chain saw. Compare the illustration below to the
cordless pruning saw in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for
future reference.
1. Chain/sprocket end cover
2. Handle grip
3. Safety lock button
4. Battery compartment
5. On/Off switch
6. End cover knob
7. 5-in. (12.7 cm) guide bar
8. 6 in. (15.2 cm) cutting chain
9. Oil tank
10. Oil Pump
11. Cutting bar sheath
12. Hard shell case
13. Push lock button
14. Charge socket
15. 20V* ECOSHARP
®
lithium-ion
battery
16. Push button for battery indicator
17. Battery indicator
18. 20V* lithium-ion charger
19. Charger plug
20. Lubricating oil
21. Screwdriver
22. Wrench
23. Safety Glasses
24. Gloves
25. 6 in. (15.2 cm) replacement chain
10
Technical Data
Motor .................................................................................... 560 brushed
Battery Voltage Max* ..............................................................20V* D.C
Battery Capacity .......................................................................... 5.0 Ah
Charger Input ..................................................................100-240V AC,
50-60 Hz, 0.8 A
Charger Output .................................................. 20V DC 0.75 A
Charge Time Max ......................................................................... 5-6 hr
Chain Length ..................................................................6 in. (15.2 cm)
Bar Length ......................................................................5 in. (12.7 cm)
Cutting Thickness Max ................................................ 5 in. (12.7 cm)
Oil Tank Capacity ..................................................... 0.81 fl oz (24 ml)
Oil Bottle Capacity ....................................................1.01 fl oz (30 ml)
Net Weight ................................................................ 3.86 lbs (1.75 kg)
Product Dimensions .............................. 16.54 in. × 5.51 in. × 6.5 in.
(42 cm × 13.5 cm × 16.5 cm)
* DISCLAIMER: Initial no‑load voltage, when fully charged, peaks
at 20V; nominal voltage under typical load is 18V.
Unpacking
Carton Contents
• Cordless handheld mini pruning saw with chain and bar
pre-assembled
• Cutting bar sheath
• 1.01 fl oz (30 ml) lubrication oil
• X20 Series 20V* ECOSHARP
®
lithium-ion battery
• 20V* lithium-ion battery charger
• Gloves
• Screwdriver
• Wrench
• 6 in. Chain (x 2)
• Safety glasses
• Hard shell case
• Manual
1. Carefully remove the cordless handheld mini pruning saw
and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you find damaged or
missing parts, DO NOT return the unit to the store. Please
call the All Season Power customer service center at
1-866-225-9723.
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use your new cordless
handheld mini pruning saw. The packaging is made of
recyclable materials. Properly dispose of these materials in
accordance with local regulations.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils, or
small parts. These items can be swallowed and pose a
suffocation risk!
Battery Pack Operation
The equipment is powered by a lithium-ion battery. The battery
pack is completely sealed and maintenance free.
Battery Charge Level Indicator
There are 4 indicator lights: 25%, 50%, 75%, 100%.
Battery Indicator Lights
The battery features 4 LED indicator lights to show the
remaining charge:
• 1 light on – 25% charge
• 2 lights on – 50% charge
• 3 lights on – 75% charge
• 4 lights on – 100% (fully charged)
Charger Operation
mWARNING! Charge only X20 Series 20V* ECOSHARP
®
lithium-ion battery pack with its compatible 20V* lithium-ion
charger. Other types of batteries may cause personal injury
and damage.
To reduce the risk of electric shock, do not allow water to flow
into the charger's AC/DC plug.
When to Charge the X20 Series 20V*
ECOSHARP
®
Lithium-iON Battery
NOTE: The X20 Series 20V* ECOSHARP
®
lithium-iON battery
pack does not develop a "memory" when charged after only a
partial discharge. Therefore, it is not necessary to run down the
battery pack before inserting the charger plug.
• Use the battery indicator lights to determine when to charge
your X20 Series 20V* ECOSHARP
®
lithium-iON battery pack.
• You can "top-off" your battery pack's charge before starting a
big job or after a long day of use.
11
Charging the Battery
1. Press the push lock buttons on the battery to pull it out of
the equipment (Fig. 1).
2. Check that the supply voltage matches the rating on
the battery charger. Plug the charger adapter into an
appropriate AC power outlet, then connect the charger
plug to the battery’s charge socket to begin charging
(Fig. 2). The charger light will turn red while charging and
change to green once fully charged, which takes about 5–6
hours. Unplug the charger once charging is complete.
3. The battery will take approximately 5-6 hours to charge. The
battery indicator LEDs will blink and illuminate one by one
during the charging process.
mCAUTION! FIRE HAZARD. When disconnecting the
charger from the battery, be sure to unplug the charger from the
outlet first, then disconnect the charger from the battery.
4. Timely recharging of the battery will help prolong the
battery's life. You must recharge the battery pack when you
notice a drop in the equipment's power.
IMPORTANT! Never allow the battery pack to become fully
discharged as this will cause irreversible damage to the battery.
Preparing To Work
Checking the Machine
mWARNING! Before performing any checks, adjustments,
repairs or maintenance on the machine, make sure the battery is
not inserted in the compartment.
Before starting work please:
• Check that all the screws on the machine and the guide bar
are tightly fastened.
• Check that the chain is tensioned correctly, sharp and there
are no signs of any damage.
• Check that hand grip and protection devices are clean
and dry, correctly mounted and securely fastened to the
machine.
• Check that the On/Off switch and the safety lock button
move freely without forcing and return automatically and
rapidly back to their neutral positions.
• Check that the On/Off switch remains locked until the safety
lock button is pressed.
• Make sure the ventilation slots are not clogged with sawdust
or debris.
Break-in Time for New Chains
For safety operation, it's recommended to run through the below
break-in tips every time a new chain is installed.
1. Remove the battery and adjust the chain tension.
2. Insert the battery and switch on the handheld mini pruning
saw and leave the motor running idle for approx. 5 minutes.
3. Remove the battery and check the chain tension again.
If necessary, re-tighten the chain.
4. Afterwards make only easy cuts for approx. 30 minutes.
Always ensure sufficient lubrication of the saw chain! Only
use the handheld mini pruning saw for heavier cuts and
greater cutting depths after the break-in period.
Battery pack
Fig. 1
Push lock button
Fig. 2
Battery
indicators
12
Adjusting the Chain Tension
mWARNING! Use protective gloves when handling the bar
and chain.
1. Make sure the chain saw is shut off and the battery is
removed. Loosen the chain/sprocket end cover a little by
turning the end cover knob counterclockwise (Fig. 3).
2. Adjust the tightness of the chain by turning the cover screw
to ensure that there is only a 0.3 cm gap when pulling the
chain. Otherwise the chain will fall off or cause the machine
to jam (Fig. 4).
3. Use the hexagonal wrench to tighten the nut of the cover
clockwise(Fig. 5).
Chain Lubricant
IMPORTANT! Only use a good quality bar and chain oil
designed specifically for use with chain saws to ensure optimal
lubrication of the cutting parts. Do not use oil containing
impurities to avoid clogging the tank filter and permanently
damaging the oiler.
IMPORTANT! The chain lubricating oil is bio-degradable. The
use of mineral oil or engine oil can have a serious impact on
the environment. It is essential that you use good quality oil to
lubricate the cutting parts effectively. Used or poor quality oil
does not guarantee good lubrication and reduces the lifespan of
the chain and bar.
IMPORTANT! Before each use, the oil level should be checked
and topped up to 1 cm from the rim of the filler. To fill the oil
tank, remove the oil tank cap and add the recommended bar
and chain oil. Oil the chain by pressing the oil pump. Press the
clear oil pump 2-3 times after the saw has been used for 5-8
minutes (Fig. 6).
Operation
Starting and Stopping
mCAUTION! Starting, stopping, and restarting an electric
motor repeatedly within a few seconds can generate a great
deal of heat and damage the motor. To protect the life of your
cordless handheld mini pruning saw, always wait at least five
seconds after stopping before restarting the saw.
mWARNING! Be sure that the chain is not in contact with
any object when you start the motor.
mWARNING! Keep hands away from chain. Keep hand on
handle. Do not overreach.
Fig. 3
Chain/sprocket
end cover
End cover knob
0.3cm
Cover screw
BACK VIEW
Fig. 4
Fig. 5
Fig. 6
Oil pump
Oil tank cap
Oil tank
13
A good, firm grip on the tool will help you maintain control.
Maintain a firm grip by placing your hand on the handle with
thumb and fingers encircling the grip. A firm grip combined with
proper positioning of the saw will help you maintain control of
the saw. Do not let go of the saw while it is in operation.
mWARNING! Do not operate the cordless handheld mini
pruning saw in a tree, on a ladder, or on a scaffold. Using the
tool under such circumstances is extremely dangerous.
mCAUTION! The chain will continue to run for several
seconds after turning off the tool.
Do not use the handheld mini pruning saw under wet conditions.
Use extreme caution when cutting small brush, saplings, or limbs
under tension because slender and tense material may catch
the saw and be whipped toward you, pull you off balance, or
spring back.
Do not use the saw to cut vines and/or small underbrush.
mWARNING! Do not let familiarity with this type of
tool prevent you from taking all necessary precautions.
Remember that a careless fraction of a second is sufficient
to inflict serious injury.
mWARNING! Do not cut branches near electrical wires.
mWARNING! Failure to lubricate the chain will cause
damage to the bar and chain. Use only a good quality bar
and chain oil designed specifically for use with chain saws.
1. Prior to each cutting session, run through the daily checklist
(see pg. 18).
2. Insert the battery in the battery compartment. Push to make
sure it is locked in place (Fig. 7).
3. To turn the tool on, hold the handheld mini pruning saw
firmly on the handle grip. Press the safety lock button, and
squeeze the On/Off switch. When the handheld mini pruning
saw is running, you can release the safety lock button
(Fig. 8).
4. To turn the tool off, simply release the On/Off switch.
NOTE: Do not squeeze the On/Off switch until you are
ready to make a cut.
Operating Tips
mWARNING! For your safety and that of others:
1. Do not use the machine without reading the instructions
carefully. Become acquainted with the controls and the
proper use of the machine. Learn how to stop the machine
quickly.
2. Keep in mind that the operator or user is responsible
for accidents or hazards occurring to other people or
their property.
3. Always wear suitable clothing when using the machine.
Wear anti-vibration gloves and other personal
protective equipment.
All the above-mentioned precautions do not, however,
guarantee the prevention of certain risks – i.e. Raynaud’s
phenomenon or Carpal tunnel syndrome. For operators
who use this machine for prolonged periods, it is therefore
recommended to have periodic checkups on their hands
and fingers. If any of the above mentioned symptoms
should appear, please contact a physician immediately.
4. Work only in daylight or good artificial light.
5. Take utmost care when working near metal fences.
6. Take care not to hit the bar hard against foreign objects or
flying debris caused by the movement of the chain.
7. Never reach over the riving knife or under the base plate.
There is a risk of injury!
8. Do not start the saw if the saw chain is in contact with any
object, is in the workpiece or may hit an object. This can
lead to serious injuries.
9. Clamp loose workpieces before cutting them. Remove
foreign objects such as nails, screws, etc.
10. When cutting a branch that is under tension, be alert
for spring back. When the tension in the wood fibers is
released, the spring-loaded limb may strike the operator
and/or throw the saw out of control.
Battery pack
Fig. 7
Safety lock button
Fig. 8
On/Off switch
14
11. Use extreme caution when cutting brush and saplings. The
slender material may catch the saw chain and be whipped
toward you or pull you off balance.
12. Stop the motor and remove the battery from
the compartment:
– Whenever you leave the machine unattended;
– Before cleaning, checking or servicing the machine;
– After striking a foreign object. Inspect the machine
for any damage and make repairs before restarting
it again;
– If the machine begins to vibrate abnormally,
immediately look for the cause of the vibrations
and have the machine inspected at an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the
All Season Power customer service center at
1-866-225-9723 for assistance;
– When the machine is not in use.
IMPORTANT! Always remember that an incorrectly used
handheld mini pruning saw may disturb others and have a
serious impact on the environment.
To respect people and the environment:
• Avoid using the machine in environments or at times of the
day when it may disturb others.
• Scrupulously comply with local regulations and provisions
for the disposal of waste materials after sawing.
• Scrupulously comply with local regulations and provisions
for the disposal of oils, damaged parts or any elements
which have a strong impact on the environment.
• A certain amount of chain lubricating oil is released into
the environment when the machine is running, so only use
biodegradable oils made specifically for this use.
• To avoid the risk of fire, do not leave the machine with the
motor hot on leaves or dry grass.
mWARNING! It takes specific training to use this tool.
Checks During Work
• Checking the chain tension
The chain tends to stretch gradually as you work, so you need to
check its tension frequently.
IMPORTANT! During the first period of use (or after replacing
the chain), the chain tension must be checked more frequently
due to settling of the chain.
mWARNING! Never work with the chain loose, as it can be
hazardous if the chain slips out of its guide.
To adjust the chain tension, follow the instructions in
“Adjusting the Chain Tension” on page 12.
• Checking the oil delivery
IMPORTANT! Never use the machine without lubrication! Make
sure you lubricate the cutting area before and after using, and
every 5-8 minutes during operation. For best results, use only a
good quality bar and chain oil designed specifically for use with
chain saws. Check the oil delivery as described below every
time after lubricating the chain.
mWARNING! Make sure the bar and the chain are in place
when you check the oil delivery.
Start the motor and check if the chain oil is delivered as shown
below (Fig. 9).
Basic Cutting Procedures
mWARNING! This unit is designed for trimming branches
and limbs up to 5 in. (12.7 cm), not to exceed a max. cut of
5 in. (12.7 cm) in diameter depending on type of wood. Practice
cutting a few small limbs using the following technique to get
the “feel” of using the saw before you begin a major sawing
operation.
• Grip the saw firmly on the handle grip.
• Squeeze the trigger switch and let the chain accelerate to
full speed before entering the cut.
• Keep the unit running the entire time you are cutting,
maintaining a steady speed.
• Let the chain do the work; exert only light downward
pressure. If you force the cut, damage to the bar, chain,
or unit can result.
• Do not put the pressure on the saw at the end of the cut.
• Always cut with both feet on solid ground to prevent falling.
• Do not cut above chest height since it is difficult to control
kickback forces with a saw held high.
Fig. 9
15
Maintenance
Please contact an authorized Snow Joe
®
+ Sun Joe
®
dealer
or call the All Season Power customer service center at
1-866-225-9723 for all maintenance operations not foreseen in
this manual. Any operation performed in an unauthorized service
center or by unqualified personnel will completely invalidate the
warranty.
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
efficiency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
• Only use original Snow Joe
®
+ Sun Joe
®
replacement parts.
Parts that are not of the same quality can seriously damage
the equipment, compromise safety, and invalidate the
warranty.
mWARNING! Always remove the battery before performing
any adjustments, maintenance, or repairs to your cordless
handheld mini pruning saw.
• Use protective gloves when handling the bar and chain.
• Keep the bar encased in its sheath, except when working
directly on the bar or the chain.
• Never dispose of oils or other polluting materials in
unauthorized places.
Motor Cooling
To avoid overheating and damage to the motor, always keep the
ventilation slots clean and free of sawdust and debris.
General Cleaning
It's recommended to clean the handheld mini pruning saw
immediately after each use for best performance. Use a cloth, a
paintbrush or a brush to remove dust and wood splinters. Always
keep the ventilation slots clean and free from obstructions. Clean
the housing of the handheld mini pruning saw regularly with a
damp cloth and somewhat soft soap. Do not use any cleaning
or solvent materials. Make sure that no water or any other liquid
can get inside the cordless power tool.
Clean the sprocket area with a brush or compressed air
(Fig. 10).
Replacing the Guide Bar and Chain
NOTE: When replacing the guide bar and chain, use only
identical replacement parts. Make sure the battery is not
inserted in the compartment before proceeding with operation.
mWARNING! Always wear heavy-duty gloves when handling
the bar and chain. Mount the bar and chain very carefully so as
not to impair the safety and efficiency of the machine. If in doubt,
contact an authorized Snow Joe
®
+ Sun Joe
®
dealer or call the
All Season Power customer service center at 1-866-225-9723.
mWARNING! The operation should be completed on a flat
and stable surface, with adequate space for moving the machine
and its components.
mDANGER! Never start the motor before installing the guide
bar, chain, and sprocket cover. Without all these parts in place,
the clutch can fly off or explode, exposing the user to potentially
serious injuries.
When you first purchase your chain saw, the chain and bar will
come pre-assembled on the saw. Should you need to replace
the chain in the future, follow the steps below.
1. Screw the end cover knob counterclockwise to release
chain/sprocket end cover (Fig. 11).
Fig. 10
End cover knob
Fig. 11
End cover knob
Chain/sprocket end cover
16
R
2. Remove the cutting bar and chain from the mounting
surface (Fig. 12).
3. Remove the old chain from the bar.
4. Lay out the new saw chain in a loop and straighten
any kinks. THE SHARP SIDE OF THE TEETH MUST
FACE AWAY FROM YOU IN THE DIRECTION OF THE
CHAIN ROTATION INDICATED ON THE GUIDE BAR
. If the teeth face backwards,
turn the loop over (Fig. 13).
5. Starting at the tip, mount the chain drive links into the
bar groove, leaving a loop at the back of the bar. The chain
will loosely fit until it is placed on the sprocket
(Fig. 14).
NOTE: Make certain of the direction of the chain. If the
chain is mounted backwards, the saw will vibrate abnormally
and will not cut.
6. Hold the chain in position on the bar and place the loop
around the sprocket. Fit the bar against the mounting
surface so that the extruded piece on the mounting surface
is in the long slot of the bar and the adjusting pin is in the
chain tension pin hole (Fig. 15).
7. While keeping the bar and chain against the mounting
surface, adjust the chain tension as needed by adjusting the
chain tensioner screw with the supplied screwdriver. Turn
the chain tensioner screw clockwise to tighten the chain, or
counter-clockwise to loosen the chain (Fig. 4).
8. Replace the chain/sprocket end cover by inserting the tab
located on the bottom first into the slot and position the
cover over the bar end. Tighten the end cover knob; leave
the bar loose enough to move slightly for tension adjustment
(Fig. 16).
Fig. 12
Guide bar
Cutting chain
Mounting surface
Adjusting pin
Fig. 15
Fig. 16
Fig. 13
Chain rotation
Sharp cutting edge
Chain drive link
R
Fig. 14
Loop
17
Chain Tension
Check the chain tension before using the saw when the chain
is cold. The correct tension of a cold chain is when there is no
slack on the underside of the guide bar; the chain is snug, but
you can rotate it by hand without binding.
During normal saw operation, the temperature of the chain will
increase. The drive links of a correctly tensioned warm chain will
hang approximately 0.050 in. (1.25 mm) out of the bar groove
(Fig. 17). Be aware that a chain tensioned while warm may be
too tight upon cooling. Check the “cold tension” before next use.
The chain must be re-tensioned whenever the flats on the drive
links hang out of the bar groove (Fig. 17).
Guide Bar Maintenance
When the guide bar shows signs of wear, turn it over on the saw
to distribute the wear for maximum bar life. Feathering or burring
of the bar rails is a normal process of bar wear. You should
smooth such faults with a file as soon as they occur.
Replace a bar with any of the following faults:
• Wear inside the bar rails permitting the chain to
lay over sideways
• Bent guide bar
• Cracked or broken rails
• Spread rails
Turn the saw over, check the underside of the guide bar, and
make sure that the lubrication holes and chain groove are free
from impurities.
You can purchase replacement parts for your Sun Joe
®
X20-SAW-TV1 cordless handheld mini pruning saw by ordering
online at shopjoe.com or, to order by phone, contact All Season
Power customer service at 1-866-225-9723.
Chain Sprocket
Regularly check the condition of the sprocket and replace it
when wear exceeds 0.5 mm (Fig. 18).
Do not mount a new chain with a worn sprocket or vice-versa.
Fig. 17
Properly Adjusted Warm Chain
Approximately .050 in. (1.25 mm)
Flats are
visible here
Flats are not
visible here
Chain Needs Tensioning
Fig. 18
18
Daily Checklist, Cleaning
and Storage
Daily Checklist
To help maintain your cordless handheld mini pruning saw
for optimum performance, we recommend you complete this
checklist prior to each work session.
mWARNING! Do not insert the battery until you have
completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the guide bar rails and clean them to remove any
debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
NOTE: If you notice anything unusual, such as a vibration or odd
sound, shut the saw OFF immediately. Remove the battery and
check the saw for any damage.
If you cannot find the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the All Season Power
customer service center at 1-866-225-9723 before using it.
mCAUTION!
• Remove the battery and wait at least five minutes for the
saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may affect
the saw’s operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
®
+ Sun Joe
®
dealer
or call the All Season Power customer service center at
1-866-225-9723.
Cleaning
Use only mild soap and a damp cloth to clean the cordless
handheld mini pruning saw. Never let any liquid get inside the
motor housing and NEVER immerse any part of the saw housing
in liquid.
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store cordless handheld mini pruning saw near
chemicals, such as fertilizers or other harsh solvents. Do
not expose the plastic parts of the unit to brake fluids,
gasoline, petroleum-based products, penetrating oils, or
the like. These products are often highly corrosive and may
cause permanent damage, weaken, or destroy the plastic
parts of your unit.
• When not in use, your machine should be stored
indoors in a dry and high or locked-up place, out of
the reach of children.
Battery Caution + Disposal
Always dispose of your battery pack according to federal, state,
and local regulations. Contact a recycling agency in your area
for recycling locations.
mCAUTION! Even discharged battery packs contain
some energy. Before disposing, use electrical tape to cover the
terminals to prevent the battery pack from shorting, which could
cause a fire or explosion.
mWARNING! To reduce the risk of injury or explosion,
never burn or incinerate a battery pack even if it is damaged,
dead, or completely discharged. When burned, toxic fumes and
materials are emitted into the surrounding atmosphere.
1. Batteries vary according to device. Consult your manual for
specific information.
2. Install only new batteries of the same type in your product
(where applicable).
3. Failure to insert batteries in the correct polarity, as
indicated in the battery compartment or manual, may
shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not mix Alkaline, Standard (Carbon-Zinc), or
Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or
Lithium-Ion) batteries.
6. Do not dispose of batteries in fire.
7. Batteries should be recycled or disposed of as per state
and local guidelines.
Service and Support
If your Sun Joe
®
X20-SAW-TV1 cordless handheld mini pruning
chain saw requires service or maintenance, please call
1-866-225-9723 for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
X 2 0 - S A W - T V 1
19
Federal Communications Commission
(FCC)
mWARNING! Any changes or modifications to this unit not
expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
Class B Device:
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in
a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment to an outlet on a circuit different
than the one the receiver is connected to.
• Consult the dealer or an experienced radio/TV technician
for help.
Chain Maintenance Table
37
0.25
inches mm
Drive Links Chain Pitch Chain Gauge
File Diameter
inches
mm
inches
mm
6.35
0.04
1.1
3.20.13
20
Optional Accessories
mWARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use replacement
parts or accessories that are not intended for use with this saw. Contact All Season Power if you are unsure whether it is safe to
use a particular replacement part or accessory with your saw. The use of any other attachment or accessory can be dangerous and
could cause injury or mechanical damage.
NOTE: Accessories are subject to change without any obligation on the part of All Season Power. Accessories can be ordered
online at shopjoe.com or via phone by contacting the All Season Power customer service center at 1-866-225-9723.
X20 Series Sun Joe
®
6-in. replacement chain
X20-SAW-6CHAINX2
Model
Accessories
Item
1
2
3
20V* ECOSHARP
®
5.0 Ah Lithium-ion Battery 20V-BATT-5A
Charger for X20 Series - SAW, CBLW, BLOWER
GC09-2100750US
Bar and chain oil
4
SWJ-OIL
Sold online at
shopjoe.com or you
can purchase equivalent
bar and chain oil at your
local hardware store
21
Trouble Shooting
Troubleshooting Tips
Most difficulties are easy to fix. Consult the troubleshooting table for common problems and their solutions. If you continue to
experience problems or need repairs beyond these minor adjustments, please call 1-866-225-9723 for assistance.
mWARNING! Always remove the battery before performing any adjustments, maintenance, or repairs to your cordless handheld
mini pruning saw.
Troubleshooting Table
Problems Possible Cause Solution
Saw will not start
• Battery not fully inserted or not
locked in place
• Battery is discharged
• Safety lock button not engaged
before squeezing ON/OFF switch
• Battery protective cutoff has
been triggered due to overload or
overheating
• Remove and re-insert the battery until it clicks securely
into the compartment
• Charge the battery using the compatible 20V*
ECOSHARP
®
lithium-ion charger; allow 5–6 hours for a
full charge
• Press and hold the safety lock button, then squeeze the
ON/OFF switch — both must be activated simultaneously
• Do not press the ON/OFF switch repeatedly if the cutoff
has activated; remove the battery and allow the unit to
cool completely before reinserting
Battery drains
quickly or reduced
run time
• Battery is aged or has been
exhaustively discharged
• Cutting wood that exceeds the 5 in.
(12.7 cm) maximum diameter
• Chain is dull or improperly tensioned,
causing motor overload
• Battery was stored in extreme heat
or cold
• Replace the battery when capacity falls to 80% of
original; use only the Sun Joe
®
20V-BAT T-5A
replacement battery
• Do not exceed a max cut of 5 in. (12.7 cm) in diameter —
forcing oversized cuts overloads the motor and drains the
battery rapidly
• Sharpen or replace the chain; adjust chain tension so
there is no slack on the underside of the guide bar and
the chain rotates by hand without binding
• Store battery at room temperature (
~
77°F/25°C)
charged to at least 40%; do not store in vehicles or in
freezing conditions
Chain does not
move / saw cuts
poorly
• Chain tension is too loose — chain
has slipped or is sagging
• Chain is installed in the wrong
direction
• Chain is dull
• Insufficient chain lubrication
• Remove the battery; loosen the end cover knob
counterclockwise, adjust the tensioner screw until there
is only a 0.3 cm gap when pulling the chain, then
retighten the end cover knob
• Remove the battery; reinstall chain so sharp cutting
edges face away from you in the direction of chain
rotation as indicated on the guide bar — if cutting
backwards, turn the chain loop over
• Sharpen the chain per the chain maintenance table (37
drive links, 0.25 in. pitch, 0.04 in. gauge, 3.2 mm file
diameter) or replace with Sun Joe
®
X20-SAW-6CHAINX2
replacement chain
• Check oil level before each use and top up to 1 cm from
the rim; press the oil pump 2–3 times every 5–8 minutes
during operation
22
Chain comes off
the guide bar
• Chain tension is too loose
• Guide bar is bent, worn, or has
spread rails
• End cover knob not properly
tightened after tension adjustment
• Remove the battery; re-seat the chain on the sprocket
and in the bar groove; adjust chain tension per the
Adjusting Chain Tension instructions (pg. 12)
• Inspect the guide bar for bending, cracked or spread
rails, or excessive rail wear; replace the guide bar if any
of these faults are present
• After adjusting chain tension, tighten the end cover knob
securely; verify the chain rotates freely without sagging
before resuming operation
Excessive vibration
during operation
• Chain is installed backwards
• Chain tension is incorrect (too loose
or too tight)
• Guide bar or sprocket is worn or
damaged
• Loose screws or end cover knob
• Remove the battery; verify chain direction — sharp teeth
must face away from the user in the direction of rotation
indicated on the guide bar
• Adjust chain tension: cold chain should be snug with no
slack on the underside; warm chain drive links should
hang approximately 0.050 in. (1.25 mm) out of the bar
groove
• Inspect the guide bar and sprocket; replace the sprocket
when wear exceeds 0.5 mm; do not pair a new chain
with a worn sprocket
• Remove the battery; check and tighten all screws and.
the end cover knob before resuming operation
Motor overheats
or shuts off
during use
• Ventilation slots are clogged with
sawdust or debris
• Cutting wood that exceeds the 5 in.
(12.7 cm) maximum diameter
• Motor restarted too quickly after
stopping
• Battery overloaded or has triggered
protective cutoff
• Stop immediately; remove the battery and clean
ventilation slots with a brush or compressed air
before resuming
• This unit is designed for branches up to 5 in. (12.7 cm)
in diameter — do not exceed this limit
• Always wait at least 5 seconds after stopping before
restarting to prevent heat buildup and motor damage
• Remove the battery and allow both the unit and battery
to cool completely; do not press the ON/OFF switch while
the protective cutoff is active
Chain or bar is not
being lubricated
• Oil tank is empty
• Oil pump is not being activated
• Oil tank filter is clogged from use of
low-quality or contaminated oil
• Remove the oil tank cap and fill to 1 cm from the rim with
a good quality bar and chain oil (Sun Joe
®
SWJ-OIL or
equivalent); check before every use
• Press the clear oil pump button 2–3 times after every
5–8 minutes of operation to deliver oil to the chain
and bar
• Do not use mineral oil, engine oil, or contaminated oil —
these will clog the tank filter and permanently damage
the oiler; use only biodegradable bar and chain oil
Kickback occurs
during cutting
• Nose or tip of the guide bar
contacted an object during cutting
• Wood closed in and pinched the
chain in the cut
• Cutting above shoulder height or
overreaching
• Loose grip on the handle during
operation
• Avoid contact between the guide bar tip and any object;
never plunge-cut or allow the tip to touch a surface —
this is the primary cause of kickback
• Be cautious when cutting limbs under tension; the
spring-loaded limb may release suddenly — plan your
cut to avoid wood closing on the chain
• Never cut above shoulder height; always keep both feet
on solid ground and maintain balanced footing
• Maintain a firm grip with thumb and fingers encircling
the handle at all times; do not release the saw
during operation
23
Battery will not
charge
• Charger is connected to incorrect
power supply voltage
• Battery or charger is damaged
• Battery temperature is outside safe
charging range
• Battery has not been charged in
more than 12 months (exhaustive
discharge)
• Verify the supply voltage matches the charger rating
(100–240V AC, 50/60Hz); connect only to an appropriate
outlet
• Inspect the battery and charger for physical damage;
do not use a damaged battery or charger — contact All
Season Power at 1-866-225-9723
• Charge only within 41°F–105°F (5°C–40.5°C); allow a
hot battery to cool to room temperature before charging;
do not charge in freezing weather
• If the battery has not been charged in over 12 months, it
may have suffered irreversible damage from exhaustive
discharge and should be replaced
Saw cuts slowly or
stalls mid-cut
• Chain is dull
• Insufficient lubrication causing friction
and drag
• Attempting to cut material exceeding
5 in. (12.7 cm) diameter
• Battery charge is low
• Sharpen the chain using the specifications in the Chain
Maintenance Table (pg. 19) or replace with X20-SAW-
6CHAINX2 replacement chain
• Ensure the oil tank is filled and activate the oil pump
2–3 times every 5–8 minutes; never run the saw without
lubrication
• Do not force the saw through oversized material — this
unit is rated for a maximum of 5 in. (12.7 cm) diameter
• Check battery indicator LEDs; recharge the battery when
power drops noticeably
EN
24
OUR CUSTOMER PROMISE + LIMITED WARRANTY
ABOVE ALL ELSE, All Season Power, LLC (“All Season Power”) is dedicated to you, our customer. We strive to make your experience as
pleasant as possible. Unfortunately, there are times when a Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
or Auto Joe
®
product (“Product”) does not
work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have
a Limited Warranty (“Warranty”) for our Products.
R
R1_09222025
OUR WARRANTY:
All Season Power warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when
used for ordinary household use for a period of one year from the date of purchase or delivery by the original, end-user purchaser when
purchased from All Season Power or from one of All Season Power’s authorized sellers with proof of purchase. Because All Season Power
is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not
cover Products purchased from unauthorized sellers. If you have any questions about how to buy from an authorized seller, chat with us at
shopjoe.com/support or call us at 1-866-225-9723. If your Product does not work or there’s an issue with a specific part that is covered
by the terms of this Warranty, All Season Power will elect to either (1) send you a free replacement part, (2) replace the Product with a new
or comparable product (which may include a refurbished, like-new product) at no charge, or (3) repair the Product. How cool is that!
PRODUCT REGISTRATION:
All Season Power strongly encourages you to register your Product. You can register online at shopjoe.com/register, by chatting with us at
shopjoe.com/support
or calling our Customer Service Department at 1-866-225-9723. Failure to register your Product will not diminish your
warranty rights. However, registering your Product will allow All Season Power to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by All Season Power to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
shopjoe.com or by calling 1-866-225-9723.
We encourage you to use CERTIFIED AUTHENTIC Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
+ Auto Joe
®
replacement parts + accessories. Damage
caused by the use of any other parts + accessories on your Product will not be covered under the warranty. Genuine parts + accessories
can be found and purchased here by entering the model number of your product.
When you register your powered or non-powered Product with All Season Power at shopjoe.com/register, you will receive an additional
90 days of warranty coverage. In addition, you will have the option of purchasing extended warranty coverage beyond the standard 1-year
manufacturer’s warranty. Choose from two, three, or four years of extended coverage through Extend, Inc. Additional charges apply. When
you Go With Joe
®
, you’re not just buying an extended warranty; you’re buying total peace of mind to know that you can rely on our top-notch
tools, top-tier customer support, complete product coverage + no hassle return policy. Chat with us at shopjoe.com/support or call us at
1-866-225-9723 7 days a week 10AM-6PM EST. We’ve got you covered!
There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON
BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from State to State. This warranty supersedes those printed in product manuals.
R
25
R
26
R
27
shopjoe.com
R
