Commercial Spray Ice Machine
Operation Manual
For your safety and proper use of this product, please read this manual
carefully before use. Keep it for future reference. In case of any
discrepancies, the actual product takes precedence over the packaging
contents.
Support Email: support@tittla.com
Support Phone: +1(510)228-4672
Contents
Important Safety Instructions ..................................................1
Installation and Connection .................................................... 2
1) Unpacking .................................................................... 2
2) Machine Placement ......................................................6
3) Water Line Connection .................................................6
Machine Drainage .................................................................. 7
1) Electrical Connection ................................................... 8
Operation Instructions ............................................................ 9
1) Control Panel Overview ............................................... 9
2) Brief Description of Machine Functions ........................9
3) Key Functions: ............................................................. 9
Cleaning and Maintenance ................................................... 11
1) Cleaning Internal and External Components ..............11
2) Long-Term Storage .................................................... 11
Circuit Diagram .....................................................................12
Troubleshooting ....................................................................13
1) No Ice Production .......................................................13
2) Low Ice Production .....................................................14
3) Error Codes ................................................................14
1
Important Safety Instructions
● When using electrical appliances, basic safety precautions must be
followed to reduce the risk of fire, electric shock, or injury. Read the
entire manual before operating the appliance.
● The machine must be installed correctly according to the installation
procedures before use.
● Do not place the power cord under carpets or near heat sources.
Avoid
placing the cord in high-traffic areas or submerging it in water.
Extension cords are not recommended due to overheating or fire
hazards.
● If the power cord is damaged, it must be replaced by a qualified
professional from the manufacturer or an authorized service center.
● Unplug the machine when not in use.
● Before cleaning or servicing, unplug the machine or disconnect the
power supply. Note: Repairs should only be performed by qualified
professionals.
● Never pull the plug by the cord; always grip the plug firmly and pull
straight out.
● Do not store explosive materials, such as flammable sprays, in the
appliance. This appliance is intended for household and similar use,
including:
- Kitchen areas in shops, offices, or other workplaces.
- Farms, hotels, motels, and residential environments.
- Bed-and-breakfasts.
- Catering and similar non-retail applications.
● Warning: Do not use the ice machine outdoors or expose it to rain.
Place the machine indoors in a well-ventilated area, away from direct
sunlight. Ensure sufficient clearance around the machine for proper
heat dissipation. Refer to the "Installation Instructions" in the manual
for specific requirements.
● Avoid tilting or tipping the machine, as this may cause abnormal noise,
irregular ice size, or water leakage.
2
● If the machine is moved indoors from a cold environment in winter,
allow it to warm up before operation.
● Only use the appliance with accessories recommended by the
manufacturer.
● Warning: The machine must be grounded and connected to a 110V～
/60Hz power supply.
● Connect only to a potable water source that meets local drinking water
standards.
● Do not use mechanical devices or other methods to accelerate
defrosting. Do not damage the refrigeration circuit.
● The refrigeration system contains high-pressure refrigerant. Do not
tamper with the system. Installation and servicing must be
performed by the manufacturer or qualified personnel. Dispose of the
machine through designated recycling channels.
● The ice machine contains flammable insulation materials. Keep away
from fire sources. Repairs must be performed by the manufacturer or
qualified personnel. Dispose of the machine through designated
recycling channels.
Installation and Connection
Note: Installation must be performed by qualified
personnel according to the manual.
1) Unpacking
Warning: Do not allow children or individuals with limited cognitive
abilities to play with foam or other packaging materials, as they may pose
a hazard.
Note: Remove all packaging materials before use to ensure proper
operation.
a) Remove packaging and inspect the machine for damage.
b) Open the accessory bag and verify all components are included:
3
Warm Tips：
1.Check that all the accessories listed below are included.
2.Install the machine according to the manual.
3.Allow the machine to stand 24hours after you get it.
Accessories list
NO
Description
Picture
Usage
QTY
1
Manual
Operation manual
1PC
2
Filter
Filter water
1PC
3
Drainage pipe
Drain
1PC
4
Ice spoon
Take ice cubes
1PC
5
4-point to 2-point
internal thread
washer
In the joint of the
water pipe
2PCS
6
6-point to 2-point
internal thread
washer
In the joint of the
water pipe
2PCS
7
Spare blue clip
Spare blue clip if
needed.
4PCS
8
Spare plug
Spare plug for
sealing the tank, if
needed.
1PC
4
The main part of the sink
Installation steps for the main components of the sink
parts
installation
Detailed Step-by-Step
Instructions
Important Notes
sieve
Install the filter
screen
1.Align the filter
screen with the screw
hole of the slot at the
bottom of the sink.
2. Note: Ensure that
the edge of the filter
screen is seamless to
prevent the leakage
of impurities.
Sequential: It is
recommended to
install in sequence
according to the
steps in the table.
Avoid subsequent
parts blocking the
previous operation.
overflow
pipe
Install the
overflow pipe
Align the overflow
pipe interface with
the overflow outlet of
the water tank, insert
it and rotate it to fix.
Sealing property:
The parts involved
in the connection of
water pipes (Such
as the inlet pipe and
overflow pipe) need
to be
inspected
repeatedly to
prevent leakage.
5
inlet pipe
Install the water
inlet pipe
1. Install the water
inlet pipe below the
Spray pipe assembly
to complete the
component
installation
Cleaning and
maintenance:
Regularly clean the
filter screen and
spray holes.
Prevent clogging by
scale.
Spray
square tube
assembly
Install the spray
square
tube assembly
1.Tighten the water
inlet pipe to the water
inlet of the water
basin
2. The other end is
connected to an
external water source
pipeline
If leakage occurs,
retighten the
connection or apply
sealing tape.
grid
structure
Install grid
structure
1.Place the grid
structure flat inside
the water tank and
align it with the two
side slots.
2. Press down or slide
until it is fully
inserted,
making
sure there is
no shaking.
Uneven spraying:
Check whether the
spray square tubes
are level.
Clear the clogged
holes.
Water
curtain
Install Water
curtain
1.Align the hook or
slide groove at the
top
of the water
curtain
with the hook
at the edge of the
water tank Carry out
installation.
2. Adjust the flatness
of the curtain fabric to
ensure there are no
wrinkles or tilts Test:
After spraying
water,
observe
whether the
water curtain
effectively
blocks
splashing
water.
The water-blocking
curtain falls off:
Confirm whether
the hook is installed
properly.
Reinforce when
necessary.
6
2) Machine Placement
Before installation, use a level to ensure the machine is placed
horizontally. Visually check the top of the machine for level alignment.
a) Place the machine in a clean, well-ventilated indoor area. Avoid outdoor
placement, direct sunlight, or rain exposure.
b) Keep the machine away from heat sources.
c) Ambient temperature should be between 10°C (50°F) and 38°C ( 100.4
° F). Ensure adequate clearance around the machine for optimal ice
production and heat dissipation.
d) Place the machine on a stable, level surface. Adjust the leveling during
installation.
e) Do not place any objects on top of the ice machine.
f) Maintain sufficient clearance on all sides for proper airflow and
maintenance access.
Location
Clearance
Sides
50cm ( 19.69 in)
Rear
50cm ( 19.69 in)
Front
50cm ( 19.69 in)
3) Water Line Connection
Warning: Connect only to a potable water source that meets local drinking
water standards.
● If using tap water, install a filter to improve water quality. Do not
connect directly to unfiltered tap water. The manufacturer is not
responsible for malfunctions caused by water quality issues.
● Water pressure should be between 0.1–0.4 MPa( 14.5-58.02 Psi). If
pressure exceeds 0.4 MPa(58.02 Psi), install a pressure-reducing
valve.
● The drain hose relies on gravity flow. Ensure the drain hose has
sufficient elevation or drop.
7
Water Line Connection Diagram
Machine Drainage
Warning: Ice in the machine will melt. Always connect the drain hose to a
waste container or sewer line before use. The manufacturer is not
responsible for water damage caused by improper drainage.
Note: Connect one end of the drain hose to the machine's drain outlet and
the other end to a waste container or sewer line. Ensure the drain outlet is
lower than the machine's drain port.
8
1) Electrical Connection
Warning: The machine must be connected to a grounded power outlet.
a) Ensure a 110V ～ /60Hz power supply with proper grounding is
available.
b) The fuse in the electrical box must be rated above 10A. Replacement
must be performed by a qualified professional.
c) If the power cord or plug needs replacement, contact an authorized
service technician.
d) Voltage fluctuations must not exceed ±10% of the rated voltage.
Otherwise, install a voltage stabilizer.
e) The internal blue light cannot be replaced by the user. Contact a
professional for replacement.
Warnings:
This ice machine is for producing and storing ice. To ensure hygiene:
a) Wash hands before handling ice. Use the provided plastic ice scoop.
b) Do not store any items other than ice in the storage bin.
9
c) Clean the storage bin before first use. Keep the scoop clean by
washing it with neutral detergent. Close the door after use to prevent
dust ingress.
General electrical safety precautions:
a) High humidity increases the risk of short circuits or electric shock. If in
doubt, disconnect the power supply.
b) Do not unplug the machine by pulling the cord.
c) Do not allow children or elderly individuals to operate the machine
unsupervised.
Operation Instructions
1) Control Panel Overview
Control Panel
2) Brief Description of Machine Functions:
1. Before plugging in the power cord of the new machine, connect the
water lines of the machine and turn on the faucet.
2. After plugging in the power cord, the digital display shows “--,”
indicating that you can begin ice-making.
3) Key Functions:
Key:
1. Press the button when the machine is on.
2. Press the button to turn on the machine when it is off.
10
3. In the setting state, press the button to exit the setting state
and save the parameters.
4. In the ice thickness setting state, press the button to exit the ice
thickness setting and save.
Clean Key:
1. Tap to display the evaporation temperature.
2. In the off state, tap to enter the cleaning mode. The automatic
cleaning time is 40 to 60 minutes.
3. Press and hold for 3 seconds to display the last ice-making time.
Pattern Key:
1.After turning on the machine, if there is water in the water tank,
simply press the "Pattern" button to directly enter the ice-making
mode without any waiting time.
2. In the ice making state, press “Pattern” to enter the de-icing state.
3. In the de-icing state, press “Pattern” to
enter the ice full state.
Keys
1. When the machine is in ice-making mode, press to enter the ice
thickness setting. Press again to increase the ice-making time by
one minute each time, up to a maximum of 12 minutes. Press to
decrease the ice-making time, with a minimum of 3 minutes. After setting
the desired ice-making time, press or wait for 7 seconds to complete
the setting.
2.When the machine is in standby mode, press to increase the time
by one hour each press, up to a maximum of 18 hours. After setting the
desired time for the machine to start up automatically, press again to
enter the countdown for the scheduled startup.
Light Key:
1. Press this button to turn on the blue light.
11
Note: When the machine is in the "water shortage protection" state,
restart it. If the machine stops due to other faults, please press the
start button again or connect the power supply after 45 minutes, and
the machine can restart.
Cleaning and Maintenance
1) Cleaning Internal and External Components
Note:
1.Unplug the machine before cleaning or maintenance.
2.Have the condenser inspected and cleaned by a service technician
at least once a year for optimal performance.
3.Do not use alcohol or harsh chemicals, as they may damage plastic
components.
a) Exterior
Wipe the exterior with a soft, damp cloth weekly. Use a neutral
detergent for stubborn stains.
b) Ice Scoop (Weekly)
Soak the scoop in a neutral detergent solution for 3 minutes, then
rinse and air-dry.
Note: Drying with a cloth may recontaminate the scoop.
c) Storage Bin (Weekly)
Open the door and remove all ice.
Clean the interior with neutral detergent, rinse, and dry with a clean
cloth.
d) Water Pump (Weekly)
Unplug the machine, remove the pump from the tank, and clean the
inlet with a small brush. Reinstall afterward.
2) Long-Term Storage
a) Unplug the machine.
b) Close the water valve and disconnect the inlet hose.
c) Remove all ice and drain water from the storage bin and tank.
d) Clean and dry the interior surfaces.
12
Circuit Diagram
13
Troubleshooting
1) No Ice Production
Symptom
Check
Possible Cause
Solution
Machine
does not
start
Power cord
Not plugged in
Plug in
Control board
fuse
Blown or damaged
Replace
Storage bin
Ice bin full or ice
blocking
evaporator
Remove ice
Power supply
No power or low
voltage
Contact utility
provider
Water valve
No water or low
pressure
Increase water
pressure
Inlet valve
Clogged filter or
faulty valve
Clean filter or
replace valve
Compressor
fails
Power supply
Low voltage
Contact utility
provider
Air intake
Blocked
Clear obstruction
(min. 15 cm
clearance)
Condenser
Dirty
Clean condenser
Refrigeration
system
Leak
Contact service
technician
Compressor
Loose or
disconnected wires
Contact service
technician
No water in
tank
Float switch
Stuck or faulty
Adjust or replace
Water line
Clogged or no
water supply
Check line or
contact water
provider
Water
leakage
Inlet connection
Loose or
improperly
installed
Tighten or
reinstall
Inlet/drain hose
Cracked
Replace
14
2) Low Ice Production
Symptom
Check
Possible Cause
Solution
Slow ice
production
Water
pressure
Low pressure
Increase pressure
Water
temperature
Too high
Lower temperature
Ambient
temperature
Too high or low
Relocate machine
Refrigerant
Leak
Contact service technician
Thin/
insufficient
ice
Condenser
Dirty
Clean condenser
Filter
Clogged
Clean or replace
Water pump
Faulty
Replace pump
Air intake
Blocked
Clear obstruction
(min. 15 cm clearance)
3) Error Codes
Code
Description
Solution
FULL
Ice bin full
Remove ice or check bin sensor
E-02
Ice production timeout
Check fan, refrigerant, or
compressor
E-03
De-icing timeout
Check water supply and ambient
temperature (10–38 °C/50- 100.4 °F)
E-04
High-temperature fault
Check ambient temperature and fan
E-05
Water shortage
Check water supply
