User's Guide
CMP0483-02 EN
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SC-S9100 Series/SC-S8100 Series User's Guide
Copyrights and Trademarks
2
Note for U.S., Canada, and Latin American Users
IMPORTANT: Before using this product, make sure you read the online Safety Instructions.
SC-S9100 Series/SC-S8100 Series User's Guide
Copyrights and Trademarks
3
Contents
Copyrights and Trademarks
Note for U.S., Canada, and Latin American Users. . . 3
Notes on Manuals
Meaning of Symbols........................ 6
Screenshots.............................. 6
Illustrations.............................. 6
Operating System Notations.................. 6
Windows.............................. 6
Mac OS............................... 6
Product Model Descriptions.................. 6
Manual Organization....................... 6
Viewing Video Manuals................... 7
Viewing PDF Manuals..................... 7
Introduction
Printer Parts.............................. 9
Front Section........................... 9
Inside................................ 12
Back................................. 14
Bulk ink solution........................ 17
Control panel.......................... 18
Understanding and Operating the Display. . . . . . . 20
Understanding the Display................ 20
Operating procedure..................... 27
Notes on Handling........................ 29
Notes when using the printer............... 29
Notes when not using the printer............ 30
Notes on Handling Ink Supply Units......... 30
Precautions When Handling and Storing Media. 31
Notes on Handling White Ink (SC-S9100
Series Only)........................... 32
Introduction to the Software Provided.......... 34
Basic Software.......................... 34
Epson Edge Print PRO................... 35
Other Available Software.................. 35
Using Epson Edge Print PRO (Windows Only). . . . 37
Starting Procedure...................... 37
Acquiring and Registering EMX Files......... 37
Closing Procedure....................... 37
Using Epson Edge Dashboard................ 37
Starting Procedure...................... 37
Registering the Printer.................... 38
Download the EMX File.................. 38
Closing Procedure....................... 38
Using EPSON Software Updater (Windows only). . 38
Checking Software Update Availability........ 38
Receiving Update Notifications............. 39
Using Web Config......................... 39
Starting Procedure...................... 39
Closing Procedure....................... 40
Uninstalling Software...................... 40
Windows............................. 40
Mac OS.............................. 40
Notes on the Administrator Password........... 40
Checking the Initial Password.............. 41
Changing the Password................... 41
Basic Operations
Workflow for Correct Printing................ 42
Registering Media Settings on the Printer. . . . . . . . 42
Notes When Handling Media................. 43
Notes on Loading Media.................... 43
Loading Media........................... 44
Make Settings for Loaded Media.............. 45
Using the Auto Take-up Reel Unit............. 46
Getting Ready.......................... 47
Loading into the Auto Take-up Reel Unit...... 47
When Paper Tape is Unavailable............ 47
Replacing the Media....................... 52
Replacing Expended Media................ 52
Replacing Media that is not Expended. . . . . . . . 53
Removing the Take-up Roll.................. 54
Before Printing........................... 57
Optimizing Media Settings (Automatic
Adjustment)............................. 58
Notes on Adjustments.................... 58
Automatic Adjustment Procedure........... 58
When Automatic Adjustment Cannot be
Performed (Manual Adjustment)............ 59
Changing Settings During Printing............ 61
Changing the Heater's Temperature.......... 61
Correcting Banding...................... 61
Printable Area............................ 63
Left and Right Edge Positions of Media....... 63
Printable Area and Image Print Area......... 65
SC-S9100 Series/SC-S8100 Series User's Guide
Contents
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Maintenance
When to Perform Various Maintenance
Operations.............................. 70
Components Requiring Regular Cleaning
and Cleaning Timing..................... 70
Locations of Consumables and Replacement
Timing............................... 72
Other maintenance...................... 73
What You Will Need. . . . . . . . . . . . . . . . . . . . . . . 75
Precautions Regarding Maintenance............ 76
Performing Regular Cleaning................. 76
Daily Cleaning......................... 76
Cleaning the Media Cleaner................ 77
Using Ink Cleaner....................... 77
Cleaning Around the Print Head/Area
Around the Cap........................ 78
Cleaning the Carriage Scale................ 78
Shaking the Ink Supply Units Periodically........ 83
Precautions When Shaking................ 83
Shaking.............................. 83
Replacing Ink Supply Units.................. 84
Precautions When Replacing............... 84
Replacement Procedure................... 85
Disposing of Waste Ink..................... 85
Precautions When Replacing the Waste Ink
Bottle................................ 85
Replacing the Waste Ink Bottle.............. 86
Replacing Maintenance Parts................. 87
Preparing and Replacement Timing.......... 87
Replacement Procedure................... 87
Replacing the Media Edge Plates.............. 87
Print Head Nozzle Check.................... 89
Types of Nozzle Checks................... 89
How to Print a Nozzle Check Pattern......... 90
Head Cleaning........................... 90
Types of Cleaning....................... 90
Performing Head Cleaning................ 91
Switching Color Mode (SC-S9100 Series Only). . . . 92
What You Will Need. . . . . . . . . . . . . . . . . . . . . 92
Switching Modes........................ 92
Cleaning the Ink Supply Port and Storing. . . . . . 93
Pre-maintenance When Not Using the Printer
for an Extended Period..................... 93
Timing for Performing Pre-maintenance. . . . . . 93
Performing Pre-maintenance............... 94
When Resuming Use..................... 94
Cleaning Inside the Printer Cover............. 94
Cleaning the Pressure Rollers................. 95
Cleaning the Flushing Pad................... 95
Cleaning the Inside Lights................... 96
Handling Used Consumables................. 96
Control Panel Menu
Menu List............................... 97
Details of the Menu....................... 107
General Settings Menu................... 107
Media Settings Menu.................... 121
Maintenance Menu..................... 127
Supply Status Menu..................... 129
Replacement Part Information Menu........ 130
Printer Status Menu..................... 130
Problem Solver
When a Message is Displayed................ 131
When a Maintenance Call/Printer Error Occurs. . 134
Troubleshooting......................... 135
You Cannot Print (Because the Printer Does
Not Work)........................... 135
The Printer Sounds Like It Is Printing, but
Nothing Prints........................ 136
The Prints Are Not What You Expected...... 137
Media............................... 139
Others.............................. 140
Appendix
Options and Consumable Products........... 141
Ink Supply Units....................... 141
Others.............................. 144
Supported Media......................... 145
Moving and Transporting the Printer.......... 145
Suitable Installation Locations............. 145
Moving the Printer..................... 146
Transport............................ 158
Media Settings List for Each Media Type........ 159
System Requirements..................... 160
Epson Edge Dashboard.................. 160
Epson Edge Print PRO................... 161
Web Config........................... 161
Specifications Table....................... 163
Important Notes Regarding the Printer......... 164
SC-S9100 Series/SC-S8100 Series User's Guide
Contents
5
Notes on Manuals
Meaning of Symbols
To prevent injury to customers or third parties and
damage to property, this manual uses the following
symbols to warn of dangerous operations and
handling. Make sure you understand the meaning of
these symbols before reading this manual.
War n ing :
Warnings must be followed to
avoid serious bodily injury.
Caution:
Cautions must be followed to
avoid bodily injury.
c
Important:
Important must be followed to
avoid damage to this product.
Note:
Notes contain useful or
additional information on the
operation of this product.
U
Indicates related reference
content.
Screenshots
❏ Screenshots used in this manual may differ
slightly from the actual screens.
❏ Unless otherwise stated, the Windows screenshots
used in this manual are from Windows 10.
Illustrations
The illustrations may differ slightly from the model
you are using. Please be aware of this when using the
manual.
Operating System
Notations
Windows
This guide refers to the following operating systems
(OS) as "Windows 11", "Windows 10", and "Windows
8.1", respectively. Additionally, "Windows" is used as a
collective term to refer to all these operating systems.
❏ Microsoft
®
Windows
®
11 operating system
❏ Microsoft
®
Windows
®
10 operating system
❏ Microsoft
®
Windows
®
8.1 operating system
Mac OS
This guide refers to OS X Mavericks as "Mac OS X
10.9.x". It also uses "Mac OS" as a collective term for
Mac OS X 10.9.5 and later.
Product Model
Descriptions
Some models described in this manual may not be
sold in your country or region.
Manual Organization
U.S., Canada, and Latin America
To view user manuals, visit https://support.epson.com
and search for your product.
Other Regions
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Acrobat
Reader or Preview (Mac OS).
SC-S9100 Series/SC-S8100 Series User's Guide
Notes on Manuals
6
Setup Guide
(booklet)
Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
Safety Instructions Provides instructions that
should be followed to prevent
injury to customers or third
parties and damage to
property. Make sure you read
this to ensure the product is
used safely and correctly.
These may not be included in
some countries and regions.
Online Manual
User's Guide
(PDF)
This manual explains how to
use the printer.
Troubleshooting &
Tips
This manual provides some
frequently asked questions and
tips to help you use the printer
efficiently.
Epson Video
Manuals
These videos show you how to
load media and perform
maintenance.
Network Guide
(PDF)
This manual provides
information on using the
printer over a network.
Epson Support
(PDF)
Provides information about
Epson Support for each region.
Viewing Video Manuals
The video manuals have been uploaded to YouTube.
You can view them using any of the following
methods.
❏ Click on the blue text below.
Epson Video Manuals
❏ Scan the QR code below.
❏ Click Epson VideoManuals (Videos) on the top
page of the Online Manual
*
.
*May not be available in some countries or regions.
If the subtitles are not displayed when you play the
video, click the subtitles icon shown in the image
below.
Viewing PDF Manuals
This section uses Adobe Acrobat Reader DC as an
example to explain the basic operations for viewing
the PDF in Adobe Acrobat Reader.
A
Click to print the PDF manual.
SC-S9100 Series/SC-S8100 Series User's Guide
Notes on Manuals
7
B
Each time it is clicked the bookmarks are hidden
or shown.
C
Click the title to open the relevant page.
Click [+] to open the titles lower in the hierarchy.
D
If the reference is in blue text, click the blue text to
open the relevant page.
To return to the original page, do the following.
For Windows
While pressing the Alt key, press the key.
For Mac OS
While pressing the command key, press the
key.
E
You can input and search for keywords, such as the
names of items you want to confirm.
For Windows
Right click on a page in the PDF manual and select
Find in the menu that is displayed to open the
search toolbar.
For Mac OS
Select Find in the Edit menu to open the search
toolbar.
F
To enlarge the text in the display that is too small
to see well, click
. Click to reduce the size.
To specify a part of an illustration or screenshot to
enlarge, do the following.
For Windows
Right click on the page in the PDF manual and
select Marquee Zoom in the menu that is
displayed. The pointer changes to a magnifying
glass, and you can use it to specify the range of the
place you want to enlarge.
For Mac OS
Click the View menu - Zoom - Marquee Zoom in
this order to change the pointer to a magnifying
glass. Use the pointer as a magnifying glass to
specify the range of the place you want to enlarge.
G
Opens the previous page or next page.
SC-S9100 Series/SC-S8100 Series User's Guide
Notes on Manuals
8
Introduction
Printer Parts
Front Section
A Maintenance covers (left)
Open these covers to clean the area around the print head. Normally closed when using the printer.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
B Drying fan
The drying fan can be used to rapidly dry ink after printing.
C After heater
The heater can be used to rapidly dry ink after printing.
U “Changing the Heater's Temperature” on page 61
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
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D Tension bar
The tension bar maintains tension to prevent slack of the media when winding it.
E Auto take-up reel unit
Automatically takes up printed media.
F Media holder
Place the roll core for media take-up on these holders. There is a media holder on both the left and the right.
G Media support
Rest media temporarily on these supports when removing the take-up roll. When removing the media, adjust
these to match the media width, and then flip the supports forward.
H Auto switch
Use this switch to set the winding direction (printable side facing in or out) when automatically taking up prin‐
ted media. To take up printed media by manually operating the take-up reel unit, set the switch to the center O
to turn off the auto take-up function.
I Manual switch
Position this switch based on the winding direction when manually taking up printed media.
J Bulk ink solution
U “Bulk ink solution” on page 17
K Maintenance covers (right)
Open these when replacing the wiper unit or when cleaning around the caps. Normally closed when using the
printer.
L Control panel
Tilt the panel manually to adjust it to a comfortable viewing position. To raise the panel from a level position,
press on point A before moving it.
U “Control panel” on page 18
M Media loading lever
Once media has been loaded, move the media loading lever to the front to keep the media in place. Move the
media loading lever to the back to release the media prior to removal.
There is also a media loading lever at the back that operates in tandem with the lever at the front. Operate
whichever is the easiest to use in your situation.
N Printer cover
Open when loading media, cleaning the inside of the printer, or removing jammed media. Normally closed
when using the printer.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
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O Air filter cover
Open when replacing the air filter. Except for when replacing the air filter, always make sure the cover is closed
while using the printer.
P Air filter
This filter allows air to pass through the inside of the printer during operation and absorbs ink mist. The air
filter is a consumable item. Replace the wiper unit at the same time.
U “Replacing Maintenance Parts” on page 87
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
11
Inside
A Print head
The print head prints by moving left and right while emitting ink. When print results are dirty, check for dirt
stuck to the print head and clean it, if necessary. Clean it at least once a month.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
B Cutter groove
When cutting the media, slide the blade of a commercially available cutter along this groove to cut.
C Media edge plates
The media edge plates prevent the media from riding up and keep fibers on the cut edge of the media from
touching the print head. Position the plates at either side of the media before printing.
U “Loading Media” on page 44
D Pressure rollers
These rollers press down on the media during printing. These move up and down in conjunction with the me‐
dia loading lever.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
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E Platen heater
Heating the media helps stabilize ink adhesion. Clean the heater daily to prevent lint, dust, or ink deposits from
accumulating, which may cause clogged nozzles or ink drops.
U “Daily Cleaning” on page 76
F Flushing pad
Ink is discharged onto this pad during flushing. The flushing pad is a consumable item. Replace the wiper unit
at the same time.
U “Replacing Maintenance Parts” on page 87
G Wiper Unit
Used to wipe off ink that is stuck to the surface of the print head nozzles. The wiper unit is a consumable item.
Replace when a message is displayed on the control panel prompting you to do so.
U “Replacing Maintenance Parts” on page 87
H Suction cap
This cap suctions the ink out of the print head. Clean them at least once a month.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
I Capping station
Except during printing, these caps cover the print head nozzles to prevent them from drying out. Clean them at
least once a month.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
J Carriage Scale
This is a guide used when moving the print head. Clean this when a message is displayed.
U “Cleaning the Carriage Scale” on page 78
K Scale holders
These parts secure the carriage scale. There are three scale holders in total.
c
Important:
Do not touch the carriage scale or scale holders except during cleaning. Dirt or damage may cause a
malfunction to occur.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
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Back
A Ink tube connector cover
Covers the connection between the printer and the bulk ink solution. There is an ink tube connector inside.
Normally, this should always be connected when using the printer.
B Port cover (top)
Covers the ports where the USB and LAN cables are connected.
C USB port
Connect the USB cable.
D LAN port
Connect the LAN cable.
E Port cover (bottom)
Covers the port for the communication cable that connects the printer to the bulk ink solution.
F AC inlet #1/AC inlet #2
Connect the power cables supplied with the printer. Be sure to connect both cables.
G Waste ink bottle
Waste ink collects in this bottle.
Replace it with a new waste ink bottle when a message is displayed on the control panel prompting you to do so.
U “Disposing of Waste Ink” on page 85
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
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H Media feeding unit
Load media to be used for printing.
See the following for supported media.
U “Supported Media” on page 145
I Media holder
Place media on these holders. There is a media holder on both the left and the right.
J Drive switch
Rewinds media during media replacement.
K Media roll lift (this may not be included depending on the model or location)
Rest media on this lift before placing it on the media holder. Turn the handle to adjust the height of the lift and
raise the media to an easy-to-work-with height.
Although the lift is equipped with casters so that it can be moved easily with media placed on it, do not use it
for any purpose other than loading or removing media, as the casters may be damaged.
The position shown in the illustration is the storage area. When the media roll lift is placed there, it is secured in
place by magnets on the legs. When not in use, lower the lift and place it in the position shown in the illustra‐
tion.
L Casters
There are two casters on each leg. Once installation is complete, the casters should be kept locked while the
printer is in use.
M Levelers
There are two levelers on each leg. When installing on a carpeted floor or a sloping floor, check level gauge of
the printer and adjust these to keep the printer stable. If you perform horizontal adjustment during installation,
make sure you raise the levelers above the casters before moving the printer.
N Pre-heater
Pre-heat the media before printing to avoid sudden temperature changes in the printing area.
O Media cleaner
Wipes off any lint or dust on the media when the media is being fed. If a message appears on the control panel's
screen, use the supplied media cleaner brush for cleaning.
U “Cleaning the Media Cleaner” on page 77
P Media loading lever
This operates in tandem with the media loading lever at the front. Operate whichever is the easiest to use in
your situation.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
15
Q Vent
This opening allows for ventilation between the printer's inside and outside. Do not block the vent.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
16
Bulk ink solution
A Securing section
This part securely attaches the bulk ink solution to the printer. Do not remove this when using the printer; use
it in the same condition as when it was installed.
B Ink tray
Insert the ink supply unit for the color indicated on the label. Place all of the ink trays in the bulk ink solution.
C Lock switch
To pull out an ink tray, unlock it by moving the lock switch to the right. After placing the ink tray in the ink
unit, lock it by moving the lock switch to the left.
D LED lights (SC-S8100 Series only)
The status of the ink supply unit or bulk ink solution installed in the target ink tray is indicated by the follow‐
ing light patterns.
On blue : Ink is being supplied to the printer. Do not pull out the ink tray.
Flashing blue : It is time to shake the ink supply unit. Pull out the ink tray and shake it.
U “Shaking” on page 83
On or flashing
orange
: An error or warning has occurred. See the control panel for a description of the error or
warning.
Off : No error. You can pull out the ink tray if necessary.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
17
Control panel
A
P Light (power light)
The printer's operational status is indicated by a lit or flashing light.
On : The power is on.
Flashing : The printer is performing an operation, such as receiving data, shutting down, or
performing Head Cleaning.
Off : The power is off.
B
P Button (power button)
Turns the power on and off.
C [ ] button (rewind button)
Depending on the status of the media loading lever, operations differ as shown below.
❏ When the media loading lever is at the front
You can rewind the media by holding down the button. Rewinding stops when the leading edge of the media reaches
the print start position. Rewind can be resumed by releasing the button and then pressing it again. Press and hold the
button to speed up the rewinding.
❏ When the media loading lever is at the back
You can rewind media that has been loaded with the printable side out by holding down the button.
D [ ] button (feed button)
Depending on the status of the media loading lever, operations differ as shown below.
❏ When the media loading lever is at the front
You can feed the media by holding down the button. Press and hold the button to speed up the feeding.
❏ When the media loading lever is at the back
You can rewind media that has been loaded with the printable side in by holding down the button.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
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E (home button)
Press to return to the home screen after performing menu operations (when is lit).
(home button) is not lit when it cannot be used.
F Screen
Displays the printer's status, menus, and error messages.
U “Understanding and Operating the Display” on page 20
G (light button)
Switches the inside light on or off. Press this area to turn off the inside light, when it is on. Pressing it while the
inside light is off, turns it on.
is off when the inside light cannot be turned on/off due to the operating status of the printer.
H Alert lamp
This lamp turns on or flashes when an error occurs.
On/Flash : An error occurred. How the lamp turns on or flashes varies with the type of error. The
control panel displays a description of the error.
Off : No error.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
19
Understanding and Operating the Display
Understanding the Display
This section explains how to view the Home screen.
The Home screen has the following two layouts and you can switch between them by pressing
.
Home screen (status display)
You can check the current status of the printer.
Home screen (adjust while printing)
You can quickly change the major adjustment values. You can also make adjustments while printing.
Home screen (status display)
SC-S9100 Series
SC-S8100 Series
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
20
A (menu)
The settings menu will be displayed.
U “Control Panel Menu” on page 97
B Status display area
Displays the printer's status and warning messages. Only the most recent notifications are shown in this area.
You can check all warning notifications by pressing
.
When a print job is received, the displayed content changes as shown below. The following provides an explan‐
ation of each display.
Displays a thumbnail of the image being printed and the file name. A thumbnail image may not be shown,
depending on the type of RIP being used.
Displays a progress bar showing the printing or preparation progress.
This normally displays the progress until printing is complete. Depending on the settings, progress from
print preparation to the start of printing, and from the start of printing to completion, may be displayed
separately.
By pressing the display area while printing, you can change the settings for the content displayed in
and
.
Displays the Printed Length for the media, Remaining Print Length for the media, Time until media re‐
placement, or the Pass Mode.
Time until media replacement displays the estimated time.
Displays the estimated time until printing or preparation is complete.
This is the Pause (Suspend) button.
Press this button and select whether to stop printing immediately (Immediate pause) or stop after printing
the current page (or job if it is a single page) (Pause between pages). Pressing Resume on the screen during
a pause resumes printing. However, if you select Immediate pause, printing may become disrupted when
printing restarts.
Appears as the Start button while warming up, until the heater reaches the set temperature. Pressing this
button starts printing, even if the heater temperature is low.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
21
C Media info
Displays the name and number of the currently selected registered media, as well as the width of the currently
loaded media. When Remaining Amount Management is set to On, the remaining amount of the loaded
media is also displayed. Pressing this area displays the Media Settings from the settings menu where you can
change to a different registered media number or change the settings for the media number that is currently
selected.
D Status of consumables
Displays the approximate amount remaining and the status of consumables such as the ink supply unit. By
pressing this area, you can check a more detailed estimate of the amount remaining and the part number for
each consumable.
The following provides an explanation of each display.
Ink supply unit status
Indicates the approximate amount of ink remaining. The bar goes lower as the remaining ink runs low.
The letters are abbreviations of the colors. The relation of the abbreviations and the ink colors is shown
below.
SC-S9100 Series
The colors displayed vary depending on the color mode you are using.
WH : White
CL : Cleaning ink supply unit
BK : Black
Y : Yellow
M:Magenta
C:Cyan
LK : Light Black
LM : Light Magenta
LC : Light Cyan
R:Red
OR : Orange
GR : Green
SC-S8100 Series
The ink supply unit in use is marked by a blue bar below it.
CL : Cleaning ink supply unit
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
22
BK : Black
Y : Yellow
M:Magenta
C:Cyan
LM : Light Magenta
LC : Light Cyan
Depending on the status of the ink supply unit, the display of the bar changes as shown below.
: Ink is low. You need to prepare a new ink supply unit.
: Ink is expended. Replace the old ink supply unit with a new one.
: It is time to shake the ink supply unit. Pull out the ink tray and shake it.
Waste ink bottle status
Indicates the approximate amount of space available in the waste ink bottle. The bar goes lower as the
amount of remaining space decreases.
: The waste ink bottle is almost full. Prepare a new waste ink bottle.
Wiper unit status
Indicates the approximate amount of wiper unit remaining. The bar goes lower as the remaining ink
runs low.
: The wiper unit is running low, so you need to prepare a new wiper unit.
E Environmental temperature, humidity, and time
Displays the current temperature, humidity, and time. You may not be able to print correctly unless you use
the printer under the appropriate environmental conditions.
F Heater temperature
Displays the set heater temperature. The icon below the number and the background color change, as shown
below, depending on the temperature of the heater.
Status Background Color Icon
Stopped Gray -
Ready to print, preheating Lit orange -
Preparing to print or preparing to preheat Flashing orange
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Press this area to display the settings screen where you can change the values.
G Preheat Start/Stop
The heater starts heating when a job is sent, and printing starts when it reaches the set temperature. Press
Preheat Start to start pre-heating the heater. Pre-heating allows you to start printing quickly once a job has
been sent. You can start/stop pre-heating for the heater each time you press this area.
Additionally, the heater turns off after the time set in Sleep Timer in the settings menu has elapsed. Heating
starts when a print job is sent, but you can still press Preheat Start if necessary. Also, if Heater is set to Off in
the settings menu, pressing Preheat Start does nothing and pre-heating does not start.
H Platen Gap
Displays the Platen Gap settings for the current media information (C). Press this area to display the settings
screen where you can change the values.
I Notice on when to perform maintenance or Periodic Cleaning
Displays the remaining print duration, print page counter, or print length until maintenance or Periodic
Cleaning is performed when the following conditions are met.
❏ Maintenance Cleaning: 24 hours in advance
❏ Periodic Cleaning (Print Duration): 24 hours in advance
❏ Periodic Cleaning (Print Page): 10 pages in advance
❏ Periodic Cleaning (Print Length): 16 m in advance
You can press this area to perform Head Cleaning if necessary.
Also, maintenance cleaning may be performed regardless of the notification when the printer is turned back
on.
J (Printer Status)
If a warning notification has been generated, is displayed on the right just like . Press this area, then
press Message List to display a list of warning notifications. You can check detailed information and the han‐
dling procedure for each item by pressing it in the list. Items are removed from the list as those actions are
taken.
K (link to manual)
Displays a QR code that takes you directly to the online manual.
Depending on your country or region, the QR code may take you directly to the Epson Video Manuals.
L (Maintenance)
The Maintenance menu is displayed on the screen, and you can perform maintenance such as cleaning parts
and replacing consumables.
M / (Switch connection status)
The following icons indicate the connection status between the computer and the printer.
Connection
on
:
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Connection
off
:
Press this area to display a screen where you can switch the connection on or off.
For example, you can finish work more efficiently by turning the connection off to prevent jobs from being
received before performing maintenance such as printing a nozzle check pattern or executing Head Cleaning
after cleaning around the print head.
Note that you may not be able to switch depending on the operating status of the printer. In this situation, the
icon is grayed out indicating that the function is disabled.
N (Switch screens)
Switch between the Home screen (status display) and the Home screen (adjust while printing) every time this
area is pressed.
O (feed media to cutting position)
Depending on the settings for the currently selected registered media, the end of the print may be on the plat‐
en heater after printing is complete. If you want to send the end of the print to the cutting position, you can
press this area to feed the media to the cutting position. Furthermore, if you perform an operation to feed the
end of the print to the cutting position while it is in the cutting position, the print start position on the platen
heater is fed to the cutting position.
U “Cutting media” on page 53
Home screen (adjust while printing)
The following section only describes parts that differ from the Home screen (status display).
The current settings for each item are displayed on the adjust while printing screen. Press an item's display area to
open a settings screen where you can adjust the settings. You can change the settings even while printing.
See the following for more information on each item.
U “Control Panel Menu” on page 97
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Results of the adjustments are registered to the currently selected Media Settings.
A Media Feed Adjustment
To correct banding that occurs during printing, press this area to perform media feed corrections.
If the feed amount is too small, black bands (dark stripes) appear; correct the feed amount upwards (+).
In contrast, if the feed amount is too large, white bands (pale stripes) appear; correct the feed amount down‐
wards (-). The value indicates the amount of feed that has been corrected as a percentage or as a positive (+) or
negative (-) value.
B Feeding Tension
Displays the Feeding Tension setting. Press this area to change the setting if necessary, for example, if the media
wrinkles during printing.
C Heater temperature
The heater's current temperature is displayed on the top row, and the set temperature is displayed on the bot‐
tom row. Press this area to change the temperature. You can also start/stop pre-heating for the heater.
D Take-Up
Displays the take-up setting. Press this area to change the setting if necessary, for example, if the media sticks or
is wavy.
E Drying Time per Pass
Displays the setting for the Drying Time per Pass. Press this area to change the drying time.
F Paper Suction
Displays the current setting for the strength of the Paper Suction applied by the platen heater to the media. For
example, if the media on the platen heater is wavy, press this area to change the setting.
G Platen Gap
Displays the setting value for the Platen Gap. Press this area to change the setting.
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H Pressure Roller Load
Displays the setting for the Pressure Roller Load. Press this area to change the setting if necessary, for example,
if the media wrinkles near the pressure roller during printing.
Operating procedure
The screen of the printer is a touch panel. You can change the background color in Basic Settings - Screen
Customization from the General Settings menu.
The area labeled a does not respond even if you press it. The other areas can be operated.
Depending on the printer's operating status, some of the buttons displayed at the top of the screen may not be able
to perform their functions. If the function is unavailable, the icon is grayed out and the button does not respond
even when pressed.
If a How To... button is displayed on a message screen, you can press this button to view a guide for the operating
procedure.
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On the How To screen, press the button shown in the illustration to rotate the display 180˚. Tilt the control panel
and rotate the display for easier viewing when working at the back of the printer.
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Notes on Handling
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏ When using the printer, follow the operating
temperature and humidity range described in the
“Specifications Table”. U “Specifications Table”
on page 163
Note, however, that the desired results may not be
achieved if the temperature and humidity are
within the limits for the printer but not within
those for the media. Be sure the operating
conditions suit the media. For more information,
see the documentation supplied with the media.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
❏ Make sure the work space is kept clean. If dust or
lint enter into the printer, it could damage the
printer, clog the print head nozzles, or cause the
quality of media feeding to decline.
❏ Avoid using the printer in locations with heat
sources or that are exposed to direct draughts
from ventilators or air conditioners. The print
head nozzles could dry out and clog.
❏ The print head may not be capped (the print head
may not return to the right side) if the printer is
turned off when media is jammed or an error has
occurred. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn
on the power and wait a while until capping is
performed automatically.
❏ When the power is on, do not remove the cable or
cut the power at the breaker. Otherwise, the print
head may not be capped properly. In this case,
turn on the power and wait a while until capping
is performed automatically.
❏ Do not bend or tug the waste ink tube. Ink could
spill inside or around the printer.
❏ Maintenance such as cleaning and replacement
must be performed according to usage frequency
or at recommended intervals. Failure to perform
regular maintenance could result in loss of print
quality. In the absence of the appropriate
maintenance, continued use could damage the
print head.
U “Components Requiring Regular Cleaning
and Cleaning Timing” on page 70
❏ Print head cleaning is performed automatically at
a fixed interval after printing to keep the print
head nozzles from clogging.
Be sure that the waste ink bottle is placed
whenever the printer is on.
❏ As well as being expended during printing, ink is
used during Head Cleaning and other
maintenance operations required to keep the print
head in working order.
Be sure that the waste ink bottle is placed
whenever the printer is on.
❏ For stable color printing, maintain a constant
room temperature of 20 to 32 ˚C (68 to 89.6 ˚F).
❏ Note the following points for the areas indicated
in the illustration.
A Do not touch any components inside the printer
cover or maintenance cover except those specified
in the manual.
B Do not connect other devices to the drying fan
and auto take-up reel unit connectors.
C Do not remove the bulk ink solution securing
section except when instructed to do so in the
manual.
D Do not remove the ink tube connector cover
except when instructed to do so in the manual. If
sufficient care is not taken when removing or
touching the inside of the printer, malfunctions
could occur due to static electricity or poor
connection to the bulk ink solution.
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Notes when not using the
printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
❏ If you are not going to use the printer for an
extended period (the power is off), perform
pre-maintenance using the cleaning ink supply
unit sold separately. If it is left as it is, the print
head may become clogged and cannot be cleared.
See the following for more information.
U “Pre-maintenance When Not Using the
Printer for an Extended Period” on page 93
❏ If you are not going to use the printer for an
extended period and do not perform
pre-maintenance, turn on the power at least once
every seven days.
If you do not print for a long time, the print head
nozzles may become dried out and clogged. Head
cleaning is performed automatically after startup
when the printer is turned on. Performing head
cleaning helps prevent print head clogging and
maintains print quality. Do not turn the printer
off until head cleaning is complete.
Leaving the printer for too long without turning it
on may result in a malfunction.
❏ If you have not used the printer for a long time,
check the print head for clogging before you start
printing. Perform Head Cleaning if the print head
is clogged.
U “How to Print a Nozzle Check Pattern” on
page 90
❏ The pressure rollers may crease media left in the
printer. The media may also become wavy or
curled, causing jams or resulting in the media
coming into contact with the print head. Remove
the media before putting the printer in storage.
After removing the media, move the media
loading lever to the front.
❏ Store the printer after confirming that the print
head has been capped (the print head is
positioned at the far right). If the print head is left
uncapped for a long time, the print quality may
decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏ Close all covers before placing the printer in
storage. If you are not using the printer for a long
time, put an anti-static cloth or cover on the
printer to prevent dust. The print head nozzles are
very small, and they can become clogged easily if
fine dust gets on the print head, and you may not
be able to print properly.
❏ When storing the printer, be sure that it is level:
do not store it on an angle, on end, or upside
down.
Notes on Handling Ink Supply
Units
Note the following points when handling ink supply
units to maintain good print quality.
When using White ink, there are additional points to
note beyond those listed below. See the following.
U “Notes on Handling White Ink (SC-S9100 Series
Only)” on page 32
❏ Extra ink is required to fully charge the print head
nozzles the first time the printer is used; therefore,
replacement ink supply units will be needed
earlier than usual.
❏ Store ink supply units at room temperature out of
direct sunlight.
❏ To ensure print quality, we recommend using all
of the ink before whichever of the following dates
is earlier:
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❏ The expiry date shown on the ink supply unit
packaging
❏ One year from the date the ink supply unit
was installed in the bulk ink solution
❏ If you move the ink supply units from a cold place
to a warm place, leave them at room temperature
for more than four hours before using them.
❏ Do not touch the IC chip on the ink supply unit.
You may not be able to print properly.
❏ Do not leave the bulk ink solution with any ink
supply units removed. The ink in the printer will
dry out and the printer will not function as
expected. Leave ink supply units installed even
when the printer is not in use.
❏ Because the IC chip manages the information for
the ink supply unit, such as the remaining ink
level, you can still reinsert and use them if you
removed them before the replacement message
appears.
❏ When storing an ink supply unit that has been
removed during use, use the cleaning stick from
the included maintenance kit in advance to absorb
any ink adhering to the ink supply port. If the ink
in the supply port dries out, it may cause ink
leakage when you reinstall the ink supply unit and
use it again.
See the following for detailed cleaning
instructions.
U “Cleaning the Ink Supply Port and Storing”
on page 93
❏ While ink supply units are in storage, keep the ink
supply ports free of dust. The ink supply port has
a valve in it so it does not need to be capped.
❏ Removed ink supply units may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing the
ink supply units.
❏ To maintain the quality of the print head, this
printer stops printing before ink supply units are
completely expended.
❏ Although the ink supply units may contain
recycled materials, this does not affect printer
function or performance.
❏ Do not dismantle or remodel ink supply units.
You may not be able to print properly.
❏ Do not drop or knock an ink supply unit against
hard objects; otherwise, the ink may leak from the
ink supply unit.
❏ The ink supply units installed in the printer must
be removed and thoroughly shaken every day for
white ink and once every three weeks for other
colors.
U “Shaking” on page 83
Precautions When Handling
and Storing Media
Note the following when handling or storing media.
Media that are in poor condition will not produce
good quality prints.
Be sure to read the documentation provided with each
type of media.
Precautions when handling and
storing
❏ Do not fold the media or damage the printable
surface.
❏ Do not touch the printable surface. Moisture and
oils from your hands can affect print quality.
❏ When handling media, hold it by both edges. We
recommend wearing cotton gloves.
❏ Keep the media dry.
❏ Packaging materials can be used to store media
and should not be thrown away.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏ When not in use, media should be removed from
the printer, rewound, and inserted in its original
packaging for storage. Leaving media in the
printer for extended periods may cause it to
deteriorate.
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❏ Do not place exposed media directly on the floor.
Media should be rewound and inserted in its
original packaging for storage.
❏ Do not carry media with the media surface
pressed against clothing.
Handle paper in its individual packaging until just
before loading the paper in the printer.
Handling Media After Printing
To maintain long lasting, high quality print results,
note the following points.
❏ Do not rub or scratch the printed surface. If it is
rubbed or scratched, the ink may peel off.
❏ Do not touch the printed surface, as this may
remove the ink.
❏ Make sure printouts are completely dry before
folding or stacking, If they are stacked without
drying, the colors in the overlapping areas may
change (or marks may be left on the overlapping
areas). These marks can be removed if you
remove the media and allow it to dry
immediately; however, if left unattended, the
marks may become permanent.
❏ Avoid direct sunlight.
❏ To prevent discoloration, store prints as instructed
in the documentation supplied with the media.
Notes on Handling White Ink
(SC-S9100 Series Only)
White ink tends to sediment more easily than other
colors (where components settle at the bottom of the
liquid). Sedimentation can cause uneven print results
and clogged nozzles.
Note the following points before using White ink.
Notes on automatic ink circulation
The automatic ink circulation function periodically
circulates White ink in the print head and tubes to
prevent ink sedimentation.
Note the following points to ensure the automatic ink
circulation function works correctly.
❏ We recommend keeping the printer turned on at
all times.
Turning off the power prevents automatic ink
circulation from occurring at the appropriate
times, which can lead to unresolvable
sedimentation and malfunction. See the following
if you are not going to use the printer for an
extended period.
U “Pre-maintenance When Not Using the
Printer for an Extended Period” on page 93
❏ Automatic ink circulation may occur between
pages when printing multiple copies in a batch. In
this case, colors may appear different before and
after circulation, and printing may take longer.
To avoid interruptions from automatic ink
circulation, we recommend completing Ink
Circulation Cleaning manually before starting
the print job.
U “Maintenance Menu” on page 127
❏ You can cancel automatic ink circulation by
pressing the Cancel button when Circulating
ink... is displayed on the control panel screen.
However, if you print using White ink after
canceling, the print results may have uneven
shades.
Note that you cannot cancel at critical times when
ink circulation is essential.
Shake once every 24 hours
After installing an ink supply unit, remove it and
shake it thoroughly once every 24 hours.
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Shaking method U “Shaking” on page 83
Notes on storing ink supply units
Store the ink supply units flat (horizontally).
If they are stored upright, you may not be able to
resolve sedimentation of the components even after
shaking before use.
If you notice uneven shading in the print results
Perform Print Head Refresh from the control panel
menu.
U “Maintenance Menu” on page 127
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Introduction to the Software Provided
In the following section, we describe the Windows compatible software that is provided.
Note:
Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print PRO”, Epson's software RIP
for Windows, is supplied with the printer.
For Mac OS users
Download Epson Edge Dashboard from the Epson website to be able to do the following. For details, see the
manual provided with Epson Edge Dashboard.
❏ Update the firmware
❏ Import print settings files (EMX files) provided by Epson into commercial software RIPs.
https://www.epson.com
Basic Software
The method for providing software differs according to the country and region in which you live.
U.S., Canada, and Latin America
To view and download software options, visit https://support.epson.com and search for your product:
Other Regions
The basic software is provided on Setup Navi (website).
Download and install the software from the Internet. Connect your computer to the Internet and install the
software.
The following table shows the software supplied.
For more information on each software application, see the online help for each software application.
Software Name Summary
EPSON Software Updater The software checks if new software or update information is available on the Internet and
installs it. You can also update the manuals for the printer.
Epson communications
drivers
Epson communications drivers are required when using Epson Edge Dashboard or Epson Edge
Print PRO, or when using a commercial RIP to connect a computer and the printer by USB.
Make sure these are installed.
EpsonNet Config SE With this software, you can configure various network settings for the printer from your
computer. This is useful as it allows you to enter addresses and names using the keyboard.
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Epson Edge Print PRO
Epson Edge Print PRO is Epson's genuine software RIP. It makes color matching easy and allows you to make the
most of the features of your Epson printer.
Install Epson Edge Print PRO on a computer that has the basic software installed. To install it, access the URL
printed on the sheet inside the Epson Edge Print PRO package.
When you install Epson Edge Print PRO, the following two applications will also be installed at the same time.
❏ Epson communications drivers: This is required when connecting Epson Edge Print PRO to the printer.
❏ Epson Edge Dashboard: This supplements the Epson Edge Print PRO functions by importing print settings
files (EMX files) provided by Epson for each media type.
See the following for more information on Epson Edge Print PRO.
U “Using Epson Edge Print PRO (Windows Only)” on page 37
Other Available Software
In addition to the basic software, the following software is available.
Software Name Summary
Epson Edge Dashboard
This is installed when you install Epson Edge Print PRO.
*
After installation, it operates as resident software. The following features are available.
❏ Notifies you when a printer firmware update is available. You can download and update
the latest firmware by following the wizard.
❏ Notifies you of the status of registered printers when you are using a commercial software
RIP.
❏ You can use Epson Edge Dashboard to monitor the status of the printer when it is
connected to the computer with a USB cable or over a network.
U “Using Epson Edge Dashboard” on page 37
Web Config This software is for network administrators and is pre-installed on the printer. You can start it
from a web browser via a network. You can configure the network security settings from Web
Config. It also provides an e-mail notification function to inform you about errors and other
events on the printer.
U “Using Web Config” on page 39
*See the following if you have not installed Epson Edge Print PRO.
U.S., Canada, and Latin America
To download Epson Edge Dashboard, visit https://support.epson.com and search for your product:
Other Regions
Start EPSON Software Updater and install it from Other useful software.
U “Checking Software Update Availability” on page 38
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Using Epson Edge Print
PRO (Windows Only)
Starting Procedure
The application can be launched using any of the
following methods.
❏ Double click the shortcut icon created on the
desktop.
❏ Click the Windows Start button - All Programs -
Epson Software - Epson Edge Print.
For more information, see the Epson Edge Print
online help.
Acquiring and Registering EMX
Files
To print correctly on the media you are using, you
must register the media's print information and the
media setting values on the printer and in Epson Edge
Print.
You can use print setting files (EMX files) from Epson,
which provide optimum print quality settings for the
commercially available media being used (the
provided files differ according to the country and
region in which you live).
See the following for details on EMX files.
U “Registering Media Settings on the Printer” on
page 42
Epson Edge Print allows you to easily perform the
following operations in wizard format.
❏ Download EMX files
❏ Automatically register print information in Epson
Edge Print
❏ Register media settings on the printer
For more details on how to acquire and register EMX
files, see the Epson Edge Print help.
Closing Procedure
Select Done from File at the top left of the screen.
Using Epson Edge
Dashboard
Starting Procedure
Epson Edge Dashboard is a Web application.
A
The application can be launched using either of
the following two methods.
Windows
❏ Click the Epson Edge Dashboard icon on the
taskbar on your desktop, and select Show Epson
Edge Dashboard.
❏ Click Start - All Programs (or Programs) - Epson
Software - Epson Edge Dashboard.
Mac OS
❏ Click the Epson Edge Dashboard icon displayed
on the menu bar of the desktop, and select Show
Epson Edge Dashboard.
❏ Double-click the Applications - Epson Software -
Epson Edge Dashboard - Epson Edge
Dashboard icon.
B
Epson Edge Dashboard starts.
For more information, see the Epson Edge Dashboard
online help.
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Registering the Printer
Epson Edge Dashboard can monitor, manage, and
copy Media Settings to registered printers.
For Windows, printers are registered automatically,
allowing you to monitor and manage them
immediately after starting the Epson Edge Dashboard.
If your printer is not automatically registered, check
that you are using it under the following conditions.
❏ A communication driver provided with the
printer has been installed on a computer
❏ The computer and printer are connected
❏ The printer is on standby
Printers are not automatically registered on Mac OS.
Register your printer manually from the Register
Printer screen. This screen is displayed when you start
Epson Edge Dashboard for the first time. For details,
see the Epson Edge Dashboard help.
Download the EMX File
To print correctly on the media you are using, you
must register the media's print information and the
media setting values on the printer and in the
commercial software RIP.
You can use print setting file (EMX file) provided by
Epson, which provides optimum print quality settings
for the commercially available media being used. (The
provided files differ according to the country and
region in which you live.)
See the following for details on EMX files.
U “Registering Media Settings on the Printer” on
page 42
After downloading an EMX file, you need to perform
the following steps.
❏ Copy the media settings to the printer.
For details, see the Epson Edge Dashboard help.
❏ Import the print information (print settings) into
a commercial software RIP.
See the manual for your software RIP for details.
Closing Procedure
Close the Web browser. However, since Epson Edge
Dashboard is a resident software, it does not stop
running.
Using EPSON Software
Updater (Windows only)
Note:
EPSON Software Updater is not available in all regions.
U.S., Canada, and Latin American users:
To check for software updates, visit https://
support.epson.com and search for your product.
Checking Software Update
Availability
A
Check the following status.
❏ The computer is connected to the Internet.
❏ The printer and the computer can
communicate.
B
Start EPSON Software Updater.
Windows 8.1/Windows 8
Enter the software name in the search charm,
and select the icon displayed.
Except for Windows 8.1/Windows 8
Click Start - All Programs (or Programs) -
Epson Software - EPSON Software Updater.
Note:
You can also start by clicking the printer icon on
the desktop taskbar and selecting Software
Update.
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C
Select your printer, and then click to check
for the latest software.
D
Select the software you want to update, and
then click the Install button to start the
installation.
Follow the on-screen instructions.
c
Important:
Do not turn off the computer or printer while
updating.
Receiving Update Notifications
A
Start EPSON Software Updater.
B
Click Auto update settings.
C
Select an interval for checking for updates on
the printer's Interval to Check box, and then
click OK.
Using Web Config
Provides an overview of starting the software and the
functions provided.
Starting Procedure
Start the software on a computer that is connected to
the same network as the printer.
A
Check the printer's IP address.
Confirm that the printer is ready to print.
Press
(menu), and then select General
Settings - Network Settings - Network Status -
Wired LAN Status.
B
Start a Web browser on the computer that is
connected to the printer over the network.
C
Enter the IP address of the printer in the
address bar of the Web browser and press the
Enter or Return key.
Format:
IPv4: https://IP address of printer/
IPv6: https://[IP address of printer]/
Example:
IPv4: https://192.168.100.201/
IPv6: https://[2001:db8::1000:1]/
To log on as an administrator, proceed to the
next step.
D
Click Log in at the top-right of the screen, enter
your User Name and Current password, and
then click OK.
When you log in for the first time, leave User
Name blank, enter the initial password in
Administrator Password, and then click OK.
U “Checking the Initial Password” on
page 41
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Closing Procedure
Close the Web browser.
Uninstalling Software
c
Important:
❏ Log into a "Computer administrator" account
(an account with administrative privileges).
❏ Enter the administrator password when
prompted and then proceed with the
remainder of the operation.
❏ Exit any other applications that may be
running.
Windows
This section describes how to uninstall applications
using Epson communications drivers as an example.
We recommend performing this procedure with the
printer turned off and the printer cable disconnected
from the computer.
Windows 11
A
Click the Start button and then Settings.
The Settings screen is displayed.
B
Click Apps from the menu on the left side of
the screen.
C
Click Apps & features (or Installed apps).
D
Click the menu button for SC-SXXXX Series
Comm Driver from the list and select
Uninstall from the menu.
Note:
Where XXXX is the product number.
Follow the on-screen instructions to continue.
When the confirmation message is displayed,
click Ye s .
Except for Windows 11
A
Open the Control Panel, and then click
Uninstall a program.
B
Select SC-SXXXX Series Comm Driver from
the list and click Uninstall.
Note:
Where XXXX is the product number.
Follow the on-screen instructions to continue.
When the confirmation message is displayed,
click Ye s .
Mac OS
The following describes how to remove Epson Edge
Dashboard.
A
Close Epson Edge Dashboard.
B
Double-click Applications - Epson Software -
Epson Edge Dashboard - Epson Edge
Dashboard Uninstaller.
Follow the on-screen instructions to continue.
Notes on the
Administrator Password
The initial password for each printer is different when
the printer is shipped from the factory. We
recommend that you do not continue to use the initial
password when you start using the printer; change it
to a password of your choice.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
40
Checking the Initial Password
The initial administrator password is on the label
inside the left maintenance cover.
❏ If the label says "PASSWORD": The initial
password is indicated in A next to
PASSWORD. (In the example in the
illustration, the initial password is
"03212791".)
❏ If the label does not say "PASSWORD": The
initial password is indicated in B next to
SERIAL No. (In the example in the
illustration, the initial password is
"XYZ0123456".)
Changing the Password
A
Start Web Config and log in as an
administrator.
U “Starting Procedure” on page 39
B
Click the Product Security tab - Change
Administrator Password.
C
Enter your Current password and New
Password, and then click Settings.
Set the User Name if necessary.
c
Important:
If you forget the password, contact your dealer or
Epson Support.
SC-S9100 Series/SC-S8100 Series User's Guide
Introduction
41
Basic Operations
Workflow for Correct
Printing
Follow the instructions below to print correctly on
your media.
1. Register media settings on the printer
To print in the optimum conditions for the media you are
using, you must register the media's print information
and setting values on the printer and in the RIP. You can
easily register media settings on the printer using the
following method.
U “Registering Media Settings on the Printer” on
page 42
2. Load media
U “Loading Media” on page 44
3. Make settings for loaded media
U “Make Settings for Loaded Media” on page 45
4. Load into the auto take-up reel unit
U “Loading into the Auto Take-up Reel Unit” on
page 47
5. Optimize the media settings (when using new
media)
U “Optimizing Media Settings (Automatic Adjustment)”
on page 58
6. Check the status of the printer
U “Before Printing” on page 57
7. Print
Print from Epson Edge Print or a commercial software RIP.
Registering Media
Settings on the Printer
You can register media settings in one of the following
ways.
Using the general-purpose media settings that are
pre-registered in the printer
The printer has six general-purpose media settings
according to the media type.
When you select a media type, the printer prints using
the general-purpose media settings appropriate for
that media type.
After loading the media, select the media type
appropriate for the loaded media in Media Settings.
U “Make Settings for Loaded Media” on page 45
Downloading an EMX file and registering the
settings
An EMX file provided by Epson is a single print
settings file containing the following information
necessary to print properly on commercially available
media (the provided files differ according to the
country and region in which you live).
❏ Print Information: Settings for ICC profiles that
are used in RIP, the number of passes, the
resolution, and more
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
42
❏ Media Settings: The settings appropriate for the
media you are using that are registered to the
printer's Media Management for the Platen Gap,
Feeding Tension, and more
When using the software RIP Epson Edge Print
supplied with the printer, downloaded the EMX file
from Epson Edge Print.
U “Using Epson Edge Print PRO (Windows Only)”
on page 37
When using a commercial software RIP, download the
EMX file using Epson Edge Dashboard.
U “Using Epson Edge Dashboard” on page 37
Notes When Handling
Media
If the following points are not observed when
handling media, small amounts of dust and lint may
stick to the media surface and cause ink drops in the
print results or cause the nozzles to clog.
Do not place exposed media directly on the floor.
Media should be rewound and inserted in its original
packaging for storage.
Do not carry media with the media surface pressed
against clothing.
Handle paper in its individual packaging until just
before loading the paper in the printer.
Notes on Loading Media
Caution:
❏ The heaters and media edge plate may be hot;
observe all necessary precautions. Failure to
observe the necessary precautions could result
in burns.
❏ Because the media is heavy, it should not be
carried by one person.
❏ Be careful not to trap your hands or fingers
when opening or closing the printer cover.
Failure to observe this precaution could result
in injury.
❏ Do not rub your hands along the edges of the
media. The edges of the media are sharp and
can cause injury.
Load the media just before printing.
The pressure may crease media left in the printer. The
media may also become wavy or curled, causing jams
or resulting in the media coming into contact with the
print head.
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
43
Do not load media if the right and left edges are
uneven.
If media is loaded and the right and left edges of the
roll are uneven, media feeding problems may cause
the media to move around during printing. Either
rewind to align the edges or use a roll without any
issues.
Media that cannot be used
Do not use media that is folded, wrinkled, scuffed,
torn, or dirty. The media could rise up and contact the
print head and damage it.
Do not use paper that is frayed at the end of the roll,
wrinked, or torn, as shown in the following image.
Do not rotate the handle for the media holder too
much.
When turning the handle to push in part A, as shown
in the illustration, do not turn the handle any further
once part A is hidden. Failure to observe this
precaution could damage the media holder.
Handle the media edge plates with care.
❏ When aligning the media edge plates with both
edges of the media, make sure that the edges of
the media are positioned so that they are at the
centers of the holes in the media edge plates.
Incorrect positioning causes banding (horizontal
banding, tint unevenness, or stripes) during
printing.
❏ Do not use the media edge plates with media that
is 0.5 mm (0.02 in.) or more thick. The media
edge plates could touch and damage the print
head.
❏ Do not use the media edge plates if the left and
right sides of the printed media are smudged
when printing.
❏ Move the media edge plates to the left and right
edges of the platen heater when they are not in
use.
Loading Media
As shown below, you can load media while checking
the procedure on the panel screen.
You can also watch the video on YouTube.
Epson Video Manuals
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
44
Read the following before starting this procedure.
U “Notes When Handling Media” on page 43
U “Notes on Loading Media” on page 43
A
Check that Open Printer Cover and load the
media. is displayed, and then open the printer
cover.
B
Press How To... to view the loading procedure.
Follow the on-screen instructions to perform
the procedure.
Make Settings for Loaded
Media
When you have finished loading the media, follow the
instructions on the control panel to make settings for
the loaded media.
1. Select the registered media number
Select the registered media number that contains the
media settings corresponding to the loaded media.
2. Select the roll winding direction
Select the winding direction for the loaded media roll.
3. Set the media length
Set the length of the loaded media. The amount of
media remaining is managed based on the length
entered here.
A
When you have finished loading the media, the
Media Settings screen is displayed. Press Media
to select the registered media number that
contains the settings corresponding to the
loaded media.
When Media Settings have been registered for
the loaded media/EMX files have already
been downloaded
Select the registered media number.
When Media Settings have not been
registered for the loaded media
In this situation, select an unregistered number.
If you select an unregistered number, the screen
where you can select the Media Type is
displayed. Select the Media Type that matches
the type of media you have loaded.
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
45
To change the media type later, press - Edit
- Media Type on the screen where the
registered media number is displayed.
B
Check the roll specifications.
On the Media Settings screen, check that the
winding direction matches the winding
direction for the loaded media.
If the direction is different, press Roll Winding
Direction to change the setting.
C
If necessary, enable operations to perform when
feeding paper and press OK.
See the table below and configure the settings if
necessary.
Remaining Amount Management
Remaining
Amount
Management
The manufacturer's
default setting is set to
Off, but if you turn this
setting On and set the
Remaining Amount and
Remaining Alert, you can
check the remaining
amount of media on the
control panel making it
easier to understand
when to replace the
media.
Remaining
Amount
Input the Remaining
Amount of the loaded
media (length of the
media).
Remaining Alert A warning message is
displayed when the
remaining amount of the
roll set here is reached.
D
Follow the on-screen instructions. When
loading the media in the auto take-up reel unit,
press Prepare for Take-up.
See the following for information on loading
media in the auto take-up reel unit.
U “Using the Auto Take-up Reel Unit” on
page 46
If you are not using the auto take-up reel unit,
press Complete.
After a moment, Ready to print. is displayed
on the screen, and you can start printing. Send
the data you want to print from the computer.
Using the Auto Take-up
Reel Unit
The auto take-up reel unit automatically takes up
media as it is printed.
The auto take-up reel unit for this printer can take up
paper in either of the directions shown below.
Printed side out
(recommended)
Printed side in
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
46
Taking-up with printed side out places the printed
surface on the outside of the roll.
Taking-up with printed side in places the printed
surface on the inside of the roll.
You can check the procedure in a video on YouTube.
Epson Video Manuals
Caution:
❏ Follow the instructions in the manual when
loading media or roll cores or removing media
from the take-up roll.
Dropping media, roll cores, or take-up rolls
could result in injury.
❏ Be sure that your hands or hair do not get
caught in the media feeding unit or the auto
take-up reel unit while it is operating.
Failure to observe this precaution could result
in injury.
Getting Ready
Make sure the roll core is longer than the media
width.
This ensures that the media can be correctly taken-up
without extending beyond the edges of the roll core.
Prepare the included paper tape.
Due to the following advantages, we recommend using
paper tape to attach the media to the take-up roll core.
❏ It helps prevent lateral misalignment and media
from moving around, ensuring stable print length
for each job.
❏ It minimizes media waste.
Loading into the Auto Take-up
Reel Unit
When you press Feed to Take-up Position on the
screen when you have finished loading media, the
following screen is displayed.
Press How To... on the screen to load the media into
the auto take-up reel unit while checking the
procedure on the panel's screen. Follow the on-screen
instructions.
You can also watch the video on YouTube.
Epson Video Manuals
When Paper Tape is Unavailable
When the paper tape supplied runs out, purchase
commercially available paper tape that is 20 to 25 mm
(0.78 to 0.98 in.) wide and does not easily stretch or
tear. When paper tape is unavailable, you can
substitute it with media cut to a width of 20 to 25 mm
(0.78 to 0.98 in.) and a length of approximately 70 cm
(27.55 in.).
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
47
Attaching when paper tape is
unavailable
A
Hold down the [ ] button on the control
panel to feed the media to the media holder
position.
c
Important:
Do not pull the media by hand. Pulling by
hand can cause the media to twist during the
take-up process.
B
Loosen the locking screw on the left media
holder and move it out.
c
Important:
If the shaft of the media holder handle is not
visible, rotate the handle toward you until it
cannot be turned any further. If the shaft of
the handle is not visible, the roll core cannot
be installed correctly.
C
Loosen the locking screw on the right media
holder and move it to the loading position that
matches the inner diameter of the roll core.
3 in2 in
D
While pressing down on the media holder,
securely tighten the locking screw.
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48
E
Insert the roll core into the right media holder.
F
Insert the left media holder into the roll core
and press it against the roll core twice.
G
While pressing down on the media holder,
securely tighten the locking screw.
H
Turn the handle until the part labeled A in the
following illustration is fully inserted.
c
Important:
Once the part labeled A cannot be seen, do
not push it in any further. If it is inserted too
far, the media will be taken up incorrectly.
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49
I
Cut the corners so that both the left and right
sides are at least 25 cm (9.84 in.) high, leaving
the center of the media with 10 to 20 cm (3.97
in. to 7.87 in.) remaining.
Cutting the left and right corners of the media
helps prevent them from bending and getting
caught during the initial take-up, ensuring it is
taken-up evenly.
10 - 20 cm
10 - 20 cm
3.93 - 7.87 in.
3.93 - 7.87 in.
25 cm
25 cm
9.84 in.
9.84 in.
25 cm
25 cm
9.84 in.
9.84 in.
10 - 20 cm
3.93 - 7.87 in.
25 cm
9.84 in.
25 cm
9.84 in.
Next, see the following.
U “Taking-up when paper tape is unavailable” on
page 50
Taking-up when paper tape is
unavailable
A
While pulling the center of the media straight
down, attach it to the take-up roll core using
commercially available adhesive tape in the
take-up direction.
When the printed side is out
When the printed side is in
c
Important:
Make sure the media is taut when you attach
it to the take-up roll core. The media may
move around during take-up if it is attached
while it is slack.
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50
B
Hold down the [ ] button on the control
panel to feed out enough media for
approximately one complete turn of the take-up
roll core.
C
Flip the Auto switch to the O position.
D
Position the Manual switch based on the
take-up direction and take-up specifications to
take-up the media around the roll core for one
complete turn.
E
Set the Auto switch to match with the take-up
direction.
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51
F
Pull out the tension bar until it lightly touches
the media.
G
Check that the media is installed without any
warping.
If the tension on the left and right of the media
differs, as shown in the circled areas in the
illustration below, it will not be taken-up
correctly. If either side is slack, start again from
step 1.
Note:
You can also check for tension differences by
gently tapping both ends of the media, as shown
in the following illustration.
H
Hold down the [ ] button until the media is
taken-up one or two times.
Replacing the Media
This section explains how to replace media with
another media while there is still media remaining,
and how to replace media with new media when the
media ends.
See the following according to your needs.
U “Replacing Expended Media” on page 52
U “Replacing Media that is not Expended” on
page 53
Replacing Expended Media
If the media runs out during printing, one of the
following media out errors is displayed on the control
panel screen, depending on how the media ran out.
❏ When the end of the media has come off the roll
core
Press How To... to remove the roll core of the
finished media and the rewound media while
SC-S9100 Series/SC-S8100 Series User's Guide
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52
checking the procedure on the panel's screen.
Follow the on-screen instructions.
❏ When the end of the media is still attached to the
roll core
Open the printer cover and remove the roll core of
the finished media and the rewound media while
checking the procedure on the panel's screen.
To continue printing, load new media without
canceling the print job. When new media is loaded
and the printer is ready to print, the rest of the job is
printed.
U “Loading Media” on page 44
Replacing Media that is not
Expended
Follow the steps below when replacing media that is
still being used.
1. Cut the media.
2. Remove the media.
3. Remove the rewound media.
U “Removing the Take-up Roll” on page 54
Settings for cutting media
If the following settings are set to On in advance,
when the media is fed to the cutting position, the
remaining amount of media and the printer's
information are printed, and then the end of the
media is fed to the cutting position.
❏ Remaining Amount Management
❏ Media Remaining Information for Information
Printing at Media Cut
❏ Print Information for Information Printing at
Media Cut
To print the remaining amount of media, set
Remaining Amount Management and Media
Remaining Information to On. You can print the
length of the unprinted media on the media that you
will remove, and then the next time you load this
media, you can enter the printed length in the
Remaining Amount Management setting for accurate
management of the amount of media remaining.
Information about the printer, such as the registered
media number at the time of printing, is printed to
help you load the media the next time it is used.
See the following for details about Remaining Amount
Management and Information Printing at Media Cut.
U “Media Settings Menu” on page 121
U “General Settings Menu” on page 107
Cutting media
A
Confirm that the printer is ready to print.
B
Press (feed media to cutting position) on
the control panel screen.
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
53
C
Press Feed to Cut Position to feed the end of
the print to the cutting position.
Changing Feed Position Adjustment allows
you to adjust the feed rate relative to the
standard value. If you want to adjust the
margins for the print results, adjust the feed
position, and then press Feed to Cut Position.
D
Press How To... to remove the rewound media
while checking the procedure on the panel's
screen.
Caution:
❏ The heaters and media edge plate may be
hot; observe all necessary precautions.
Failure to observe the necessary
precautions could result in burns.
❏ When cutting media, be careful not to
cut your fingers or hands with the cutter
or other blades.
Removing Media
A
Flip the media loading lever to the back.
B
Press How To... and follow the on-screen
instructions to remove the media.
Removing the Take-up
Roll
You can also watch the procedure on YouTube.
Epson Video Manuals
Caution:
❏ If the media weighs over 20 kg (44 lb), it
should not be carried by one person. Loading
or removing the media should be performed
by at least two people.
❏ Follow the instructions in the manual when
loading media or roll cores or removing the
take-up roll.
Dropping media, roll cores, or take-up rolls
could result in injury.
A
Flip the Auto switch to the O position.
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
54
B
Take up the cut media completely by
positioning the Manual switch according to
how the media is rolled.
C
Move the media supports until they are about
15 cm (5.9 in.) inward from the left and right
edges of the media, and then pull them out.
SC-S9100 Series/SC-S8100 Series User's Guide
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55
D
Rotate the handle for the media holder on the
left counterclockwise until it stops.
E
Loosen the locking screw.
F
While supporting the media from below with
your hand to prevent it from falling, pull out
the media holder and lower the media onto the
media supports.
G
Loosen the media holder locking screw on the
right.
SC-S9100 Series/SC-S8100 Series User's Guide
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56
H
While supporting the media, pull out the media
holder and lower the media onto the media
supports.
I
Carefully roll the media toward you on the
media supports, and then remove it.
J
Push in the media supports.
Before Printing
To maintain print quality, perform the following
inspection before starting work each day.
Checking the amount of ink remaining
You can check the remaining ink level using the icons
on the screen. U “Understanding the Display” on
page 20
Replace the ink supply unit if necessary. U
“Replacement Procedure” on page 85
The timing for replacing the ink supply units varies
depending on the model you are using.
❏ SC-S9100 Series
If the ink level falls below the minimum threshold
during printing, you can continue printing by
replacing the relevant ink supply units. However,
replacing the ink during printing may result in
color variation depending on how the ink dries.
We recommend replacing any ink supply units
running low with new ones in advance when you
plan to print a large volume of material. You can
reinstall and use the removed ink supply units
again.
❏ SC-S8100 Series
When the remaining amount of ink falls below
the minimum threshold, the ink supply
automatically switches to the other ink supply unit
of the same color. Printing continues, allowing
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
57
you to replace the ink supply unit that has fallen
below the minimum threshold while there is still
enough ink in the currently operating ink supply
unit. You cannot print if both ink supply units of
the same color fall below the minimum threshold.
Shaking the White ink (SC-S9100 Series only)
If a message is displayed informing you that it is time
to shake the ink, shake the ink.
White ink tends to sediment more easily than other
colors (where components settle at the bottom of the
liquid). Sedimentation can lead to reduced print
quality and clogged nozzles.
U “Shaking the Ink Supply Units Periodically” on
page 83
Checking the nozzle check pattern
You can check the status of the nozzles by printing a
nozzle check pattern.
Perform Head Cleaning if parts of the printed nozzle
check pattern are faint or missing.
Printing a Check Pattern U “How to Print a Nozzle
Check Pattern” on page 90
Head CleaningU “Head Cleaning” on page 90
Optimizing Media
Settings (Automatic
Adjustment)
You need to optimize the media settings in the
following cases. To optimize the media settings,
perform Automatic Adjustment from Print
Adjustments.
When media settings for EMX files are registered to
the printer
When you download an EMX file using Epson Edge
Print or Epson Edge Dashboard and register the media
settings from the EMX file using Epson Edge Print or
Epson Edge Dashboard, the media settings are
optimized to correct for the individual characteristics
of the media you are using and your printer. This
ensures optimal printing results for your specific
combination of media and printer.
When changing Advanced Settings after saving
Media Settings
Notes on Adjustments
Adjustments are made according to the media
loaded in the printer.
❏ Correctly load the media on which adjustment is
necessary into the printer in the same condition as
when actually printing.
❏ Attach the media to the auto take-up reel unit
when printing with the auto take-up reel unit.
❏ Be sure to select the registered media number that
contains the settings corresponding to the loaded
media.
Make sure nozzles are not clogged before
adjusting.
If nozzles are clogged, adjustments will not be
performed correctly.
Print and visually inspect the check pattern, and then
perform Head Cleaning if necessary.
Automatic Adjustment
Procedure
For Automatic Adjustment, Media Feed Adjustment
and Print Head Alignment are performed
automatically while printing the pattern.
The approximate length of the media required to print
the test pattern is given below.
Approx. 410 mm (16.14 in.)
Depending on the media you are using, Automatic
Adjustment may not be possible. If an error occurs or
you notice banding or graininess in the print results
even after performing Automatic Adjustment,
perform Manual Adjustment from the Print
Adjustments menu.
U “When Automatic Adjustment Cannot be
Performed (Manual Adjustment)” on page 59
SC-S9100 Series/SC-S8100 Series User's Guide
Basic Operations
58
A
Check that the printer is ready to print, and
load the media according to the actual usage
conditions.
Make sure the nozzles are not clogged.
U “Notes on Adjustments” on page 58
B
Press (menu), and then press Media
Settings - Print Adjustments - Automatic
Adjustment.
C
Press Auto Adjustment.
D
Press Start.
Auto adjustment starts, and an adjustment
pattern is printed.
Wait until adjustment is complete.
When Automatic Adjustment
Cannot be Performed (Manual
Adjustment)
After performing Media Feed Adjustment, continue
with Print Head Alignment. For both adjustments,
visually check the printed pattern and enter the
measured values for adjustment.
Media Feed Adjustment
This menu is also used when banding (horizontal
banding, tint unevenness, or stripes) is detected in
printing results.
You c a n s el e c t f ro m Manual (Standard) or Manual
(Measurement) to perform adjustments.
Manual (Standard)
Normally, select this option to perform adjustments.
U “Selecting settings for Manual (Standard)” on
page 59
Manual (Measurement)
This adjustment is for accurately printing the print
length on uneven media, such as canvas, or on
material that bleeds through easily, such as fabric.
U “Selecting settings for Manual (Measurement)” on
page 60
Selecting settings for Manual (Standard)
The approximate length of the media required to print
the test pattern is given below.
Approx. 170 mm (6.69 in.)
A
Check that the printer is ready to print, and
load the media according to the actual usage
conditions.
Make sure the nozzles are not clogged.
U “Notes on Adjustments” on page 58
B
Press (menu), and then press Media
Settings - Print Adjustments - Manual
Adjustment - Media Feed Adjustment.
C
Press Manual (Standard).
D
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
E
Check the printed adjustment pattern.
Two groups of adjustment patterns, 1-A and
1-B, are printed. Select the pattern with the
least amount of overlapping or gaps for each
group. For example, you would select "0" for the
pattern below.
If two patterns with the least overlapping or
gaps are similar, select the number in between
the patterns. For example, you would select
"-0.5" for the pattern below.
SC-S9100 Series/SC-S8100 Series User's Guide
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59
F
On the screen for entering adjustment values,
press
/ to enter the value acquired by
multiplying the number of the pattern selected
in step 5 by 0.10.
❏ If 1 was selected, 1 x 0.10; therefore, enter
"0.10".
❏ If -1 and 0 are the same, -0.5 x 0.10; therefore,
enter "-0.05".
Enter values for both 1-A and 1-B, and press
OK to finish the adjustment.
Selecting settings for Manual (Measurement)
The approximate length of the media required to print
the test pattern is given below.
Approx. 820 mm (32.28 in.)
A
Check that the printer is ready to print, and
load the media according to the actual usage
conditions.
Make sure the nozzles are not clogged.
U “Notes on Adjustments” on page 58
B
Press (menu), and then press Media
Settings - Print Adjustments - Manual
Adjustment - Media Feed Adjustment.
C
Press Manual (Measurement).
D
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
When printing is complete, the end of the print
is fed to the cutting position.
E
Check the printed adjustment pattern.
Cut after the adjustment pattern, spread it out
on a flat surface, and then measure it using a
scale. Use a scale that can measure in
increments of 0.5 mm or shorter.
F
The screen for entering confirmation results for
the adjustment pattern is displayed.
Set the value measured in step 5, and then press
OK.
Print Head Alignment
You can also perform this if you notice graininess in
the print results.
The approximate length of the media required to print
the test pattern is given below.
Approx. 210 mm (8.26 in.)
A
Check that the printer is ready to print, and
load the media according to the actual usage
conditions.
Make sure the nozzles are not clogged.
U “Notes on Adjustments” on page 58
B
Press (menu), and then press Media
Settings - Print Adjustments - Manual
Adjustment - Print Head Alignment.
C
Press Start.
An adjustment pattern is printed. Wait until
printing is complete.
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60
D
Check the printed adjustment pattern.
Eight blocks, #1 A to D and #2 A to D, are
printed. Select the finest lined pattern (all lines
overlap) for each block. For example, you
would select "-1" for the block
E
The screen for entering confirmation results for
the adjustment pattern is displayed.
Using
/ , enter the pattern number
recorded in step 4, and then press OK.
Set the number according to the number of
check patterns.
Changing Settings
During Printing
You can change the settings for the adjustment items
displayed on the home screen during printing.
U “Understanding and Operating the Display” on
page 20
The following example explains how to change the
temperature setting for the heater, and how to correct
the media feed amount when banding occurs in the
printouts.
Changing the Heater's
Temperature
A
Press the Temperature area on the adjust while
printing screen.
The screen for changing the temperature
setting for each heater is displayed.
You can also change this setting by pressing the
Temperature area on the Status Indicator
screen.
B
Choose a value.
Press
/ to change the temperature.
C
Press to return to the home screen.
Note:
The time needed for the heaters to reach the
specified temperatures varies with the ambient
temperature.
Correcting Banding
When you want to correct banding during printing,
correct the media feed amount.
A
During printing, press the following area on the
adjust while printing screen.
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61
If the adjust while printing screen is not
displayed, press
(switch screens) on the
Home screen.
B
Press / on the screen, or press the /
buttons on the control panel to change the
value.
If the feed amount is too small, black bands
(dark stripes) appear; press
(or the
button) to adjust the feed amount upwards.
In contrast, if the feed amount is too large,
white bands (pale stripes) appear; press
(or
the
button) to adjust the feed amount
downwards.
C
Check the printing result. If you are not
satisfied with the results, repeat step 2.
The setting for the currently selected registered
media number is updated.
D
Press to return to the home screen.
Note:
The results of changing the settings are undone if
you perform any of the following operations.
❏ Restart Media Feed Adjustment.
❏ Execute Clear All Data and Settings.
When you have finished the target printing, we
recommend performing Print Adjustments from the
settings menu.
U “Optimizing Media Settings (Automatic
Adjustment)” on page 58
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Printable Area
Left and Right Edge Positions of Media
The left and right edges of media recognized by the printer varies as shown below according to the Width
Detection settings.
Width Detection On : The printer automatically detects the left and right edges of the loaded media.
When media edge plates are attached, the edge of the media is recognized as within 5
mm (0.19 in.) of the left and right edges of the media.
The edges of the media are not detected correctly if the media edge plates are not
attached correctly.
U “Loading Media” on page 44
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Width Detection Off : The center of the rectangle on the label at the front of the platen heater (shown in the
illustration below) is recognized as the standard position for the right edge of the
media. From the standard position for the right edge of the media to the number set
when Width Detection is Off (300 to 1625.6) is recognized as the left edge of the
media.
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64
Printable Area and Image Print Area
When not using the Information Printing function
As shown in the illustration, the printable area can be used as an image print area for all jobs.
A Media cut position
B Printable area
Image print area
*When Width Detection is set to Off, the set value (300 to 1626 mm [11.81 to 64.00 in.]) is applied.
The arrow indicates the feed direction.
See the following table for more details on A to H.
SC-S9100 Series/SC-S8100 Series User's Guide
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65
Position Explanation Available
Setting
Range
A Trailing edge
*1, *3
Half the value selected for Margin Between Pages in the printer's settings
menu. If the settings are less than 10 mm (0.39 in.), the settings are
switched to 5 mm (0.19 in.).
0 to 999 mm (0
to 39.33 in.)
(Setting for
Margin
Between
Pages)
B Leading edge
*1, *2, *3
Half the value selected for Margin Between Pages.
If the setting is less than 10 mm (0.39 in.), the setting is automatically
reduced by 5 mm (0.19 in.).
When Skip Wrinkled Media is set to On, if the setting is greater than half of
the margin between pages, a leading edge margin is created for the Skip
Wrinkled Media setting. (Except during continuous printing)
C Right edge
*3, *4
The total of the values selected for Print Start Position and Side (Right).
The default setting for Print Start Position is 0 mm and Side (Right) is 5 mm
(0.19 in.).
When media edge plates are used, a value to which 5 mm (0.19 in.) is added
is applied as the actual margin since within 5 mm (0.19 in.) of the edge is
recognized as the media edge.
3 to 1025 mm
(0.12 to 40.35
in.)
D Left edge
*3, *4
The value selected for Side (Left). The default setting is 5 mm (0.19 in.).
When media edge plates are used, a value to which 5 mm (0.19 in.) is added
is applied as the actual margin since within 5 mm (0.19 in.) of the edge is
recognized as the media edge.
3 to 25 mm
(0.12 to 0.98
in.)
*1 The set margin and the actual print results may differ depending on the RIP being used. Contact the RIP
manufacturer for more information.
*2 With Width Adjustment in the settings menu for the printer, you can adjust the margins in a range between
-10 mm and +10 mm (-0.39 in. and 0.39 in.).
*3 This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer
for more information.
*4 Note the following points when setting margins.
❏ Leave margins of 10 mm (0.39 in.) or more when using media edge plates. Narrower margins could result in the printer
printing on the media edge plates.
❏ If the total of the print data width and set left and right margins exceeds the printable area, a portion of the data will
not be printed.
Note:
If the following points are not observed when Width Detection is set to Off, printing may occur outside the left and right
edges of the media. Ink used outside the edges of the media will stain the inside of the printer.
❏ Ensure that the print data width does not exceed the loaded media width.
❏ When media is loaded to the left of the standard position for the right edge, align the Print Start Position setting
with the position where the media set.
U “General Settings Menu” on page 107
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66
When using the Information Printing function
As shown in the illustration, the size of the left and right sides of the image print area is reduced by the amount of
information to print.
Areas to be used to print information vary according to the settings. Here, an example of the smallest image print
area for the following settings is shown.
❏ Print position for the Event Marking of the Information Printing function: Left and right
❏ Print position for the nozzle check patterns of the Information Printing function: Left and right
A Media cut position
B Printable area
Image print area
Print area of nozzle check patterns
Event Marking area
SC-S9100 Series/SC-S8100 Series User's Guide
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67
*When Width Detection is set to Off, the set value (300 to 1626 mm [11.81 to 64.00 in.]) is applied.
The arrow indicates the feed direction.
See the following table for more details on A to H.
Position Explanation Available
Setting
Range
A Trailing edge
*1, *3
Half the value selected for Margin Between Pages in the printer's settings
menu. To maintain media feeding accuracy, if the settings are less than 10
mm (0.39 in.), the settings are switched to 5 mm (0.19 in.).
0 to 999 mm (0
to 39.33 in.)
(Setting for
Margin
Between
Pages)
B Leading edge
*1, *2, *3
Half the value selected for Margin Between Pages.
If the setting is less than 10 mm (0.39 in.), the setting is automatically
reduced by 5 mm (0.19 in.).
When Skip Wrinkled Media is set to On, if the setting is greater than half of
the margin between pages, a leading edge margin is created for the Skip
Wrinkled Media setting. (Except during continuous printing)
C Right edge
*3, *4
The total of the values selected for Print Start Position and Side (Right).
The default setting for Print Start Position is 0 mm and Side (Right) is 5 mm
(0.19 in.).
When media edge plates are used, a value to which 5 mm (0.19 in.) is added
is applied as the actual margin since within 5 mm (0.19 in.) of the edge is
recognized as the media edge.
3 to 1025 mm
(0.12 to 40.35
in.)
D Left edge
*3, *4
The value selected for Side (Left). The default setting is 5 mm (0.19 in.).
When media edge plates are used, a value to which 5 mm (0.19 in.) is added
is applied as the actual margin since within 5 mm (0.19 in.) of the edge is
recognized as the media edge.
3 to 25 mm
(0.12 to 0.98
in.)
E Nozzle check pattern
printing width
24 mm (0.94 in.) when Normal is selected in Pattern Selection.
4 mm (0.15 in.) when Paper Width Saving is selected.
-
F Space between nozzle
check patterns and Event
Marking
Depending on the setting for the margin between images and the print
start position, the margins can be between 3 mm (0.11 in.) and 6 mm (0.23
in.).
-
G Event Marking width Fixed to 20 mm (0.78 in.). -
H Space between nozzle
check patterns / Event
Marking and image
When Print Position is set to Next to the Image, the margin on the right
side of the image represents the value selected for Margin Between
Images.
When it is set to Media End, the value varies according to images and other
settings.
0 to 999 mm (0
to 39.33 in.)
*1 The set margin and the actual print results may differ depending on the RIP being used. Contact the RIP
manufacturer for more information.
*2 With Width Adjustment in the settings menu for the printer, you can adjust the margins in a range between
-10 mm and +10 mm (-0.39 in. and 0.39 in.).
SC-S9100 Series/SC-S8100 Series User's Guide
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68
*3 This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer
for more information.
*4 Note the following points when setting margins.
❏ Leave margins of 10 mm (0.39 in.) or more when using media edge plates. Narrower margins could result in the printer
printing on the media edge plates.
❏ If the total of the print data width and set left and right margins exceeds the printable area, a portion of the data will
not be printed.
Note:
If the following points are not observed when Width Detection is set to Off, printing may occur outside the left and right
edges of the media. Ink used outside the edges of the media will stain the inside of the printer.
❏ Ensure that the print data width does not exceed the loaded media width.
❏ When media is loaded to the left of the standard position for the right edge, align the Print Start Position setting
with the position where the media set.
U “General Settings Menu” on page 107
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Maintenance
When to Perform Various Maintenance Operations
Components Requiring Regular Cleaning and Cleaning Timing
Continuing to use the printer without cleaning may cause clogged nozzles or ink drops.
When to perform Component to be cleaned
When starting work every day A Platen heater and media edge plates
U “Daily Cleaning” on page 76
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Maintenance
70
When to perform Component to be cleaned
When a cleaning message is displayed on
the control panel screen
(Messages are displayed regularly)
B Around the print head
D Capping station
E Suction cap
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
You can check the procedure in a video on YouTube.
Epson Video Manuals
When a cleaning message is displayed on
the control panel screen
(Messages are displayed regularly)
C Media cleaner
U “Cleaning the Media Cleaner” on page 77
When the control panel screen shows It
is time to clean the Carriage Scale. See
your documentation for details.
F Carriage Scale
U “Cleaning the Carriage Scale” on page 78
You can check the procedure in a video on YouTube.
Epson Video Manuals
c
Important:
The printer contains precision instruments. If any lint or dust adheres to the nozzles on the print head, print
quality will decline.
You may need to perform regular cleaning more frequently depending on the environment and media being
used.
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
71
Locations of Consumables and Replacement Timing
When to perform Component to be replaced
When the plates are deformed or
damaged.
A Media edge plates
U “Replacing the Media Edge Plates” on page 87
When a replacement message is
displayed on the control panel screen
B Waste ink bottle
U “Disposing of Waste Ink” on page 85
D Wiper unit
E Flushing pad
F Air filter
U “Replacing Maintenance Parts” on page 87
When an error appears on the control
panel screen indicating ink is expended
C Ink supply units
U “Replacing Ink Supply Units” on page 84
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
72
Other maintenance
When to perform Operation
❏ Before starting daily printing
operations (only when using the
SC-S9100 Series with WH ink)
❏ When the message Ink shaking is
needed. Shake the ink supply unit
which
/ is displayed. is
displayed
B Shake the ink supply units
U “Shaking the Ink Supply Units Periodically” on page 83
❏ When checking if nozzles are
clogged
❏ When checking which colors are
clogged
❏ When you notice horizontal stripes
or tint unevenness (banding)
Print Head Nozzle Check
U “Print Head Nozzle Check” on page 89
When a clog is found after checking for
clogged nozzles
Head Cleaning
U “Head Cleaning” on page 90
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Maintenance
73
When to perform Operation
When print head nozzles are severely
clogged and cannot be cleared even after
cleaning the print head
A Around the print head
D Suction caps
C Capping station
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
You can check the procedure in a video on YouTube.
Epson Video Manuals
When lint or dust has accumulated in the
flushing pad
E Flushing pad
U “Cleaning the Flushing Pad” on page 95
When inside light seems to be dark F Inside light
U “Cleaning the Inside Lights” on page 96
When White ink is not used for an
extended period/When resuming the use
of White ink (SC-S9100 Series only)
Switching Color Mode
U “Switching Color Mode (SC-S9100 Series Only)” on page 92
When you will not use the printer for an
extended period (the power is off)
Pre-maintenance When Not Using the Printer for an Extended Period
U “Pre-maintenance When Not Using the Printer for an Extended Period” on
page 93
When roller marks appear in print results Pressure rollers
U “Cleaning the Pressure Rollers” on page 95
When it becomes hard to see inside the
printer through the printer cover
Inside the printer cover
U “Cleaning Inside the Printer Cover” on page 94
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
74
What You Will Need
Have the following items ready before beginning
cleaning and replacement.
When the supplied parts have been completely used,
purchase new consumables.
Use genuine parts when replacing ink supply units or
performing maintenance.
U “Options and Consumable Products” on page 141
If your gloves have worn out, obtain commercially
available nitrile gloves.
Protective eyeglasses (not included)
Protects your eyes from ink and ink cleaner.
Mask (not included)
Protects your nose and mouth from ink and ink
cleaner.
Set of maintenance tools (supplied with the printer)
For general cleaning.
The following accessories are in the kit. Use
clean-room wipers to wipe away dirt when cleaning
without using a cleaning stick.
A Gloves (x12)
B Cleaning sticks (x20)
C Clean-room wipers (x100)
D Tweezers (x1)
Ink cleaner (supplied with the printer)
Use this when removing ink stains from the following
areas.
❏ Around the print head
❏ Suction Cap
❏ Capping Station
The following accessories are in the kit.
How to use U “Using Ink Cleaner” on page 77
A Gloves (x12)
B Ink cleaner (x1)
C Cup (x1)
A metal tray (supplied with the printer)
Use when placing cleaning utensils, removed
consumables, or ink cleaner poured into the container
supplied with the printer.
c
Important:
Placing used cleaning sticks or other cleaning tools
directly on top of the printer may cause
deformation due to the properties of the ink
cleaner.
Media cleaner brush (supplied with the printer)
Use when cleaning with media cleaner.
Soft cloth (not included)
Use when cleaning inside the printer. Use material that
is not likely to generate lint or static electricity.
SC-S9100 Series/SC-S8100 Series User's Guide
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75
Precautions Regarding
Maintenance
Note the following points when cleaning and replacing
parts.
Caution:
❏ During maintenance, wear protective clothing,
including protective eyewear, gloves, and a
mask.
If ink, waste ink, or ink cleaner comes into
contact with your skin or enters your eyes or
mouth, take the following actions.
❏ If fluid adheres to your skin, wash it off
using large volumes of soapy water. If you
notice any reaction developing in the
affected area, consult with a qualified
physician immediately.
❏ If ink gets into your eyes, wash them out
immediately with water. Failure to
observe this precaution could result in
bloodshot eyes or mild inflammation.
Consult with a qualified physician if any
other problems should develop.
❏ If fluid enters your mouth, consult with a
physician as soon as possible.
❏ If swallowed, do not induce vomiting.
Consult with a physician as soon as
possible. If vomiting is induced, vomited
material may enter the windpipe, which is
dangerous.
❏ Store ink supply units, cleaning ink supply
units, waste ink, and ink cleaner in a location
out of reach of children.
❏ After replacing the waste ink bottle or using
the ink cleaner, wash your hands and rinse
your mouth thoroughly.
❏ Remove the media from the printer before
proceeding.
❏ Never touch the belts, circuit boards, or any parts
that do not require cleaning. Failure to observe
this precaution could result in malfunction or
reduced print quality.
❏ Do not use anything other than the supplied or
consumable cleaning stick. Other types of sticks
that produce lint will damage the print head.
❏ Always use fresh cleaning sticks. Re-using sticks
can make stains even harder to remove.
❏ Do not touch the tips of the cleaning sticks. Oil
from your hands could damage the print head.
❏ When cleaning using ink cleaner, do not use
anything other than the specified ink cleaner.
Using anything else could result in malfunction or
reduced print quality.
❏ Do not use water or alcohol to clean around the
print head or caps. When ink mixes with water or
alcohol, it will harden.
❏ Touch a metallic object before starting work to
discharge any static electricity.
Performing Regular
Cleaning
Daily Cleaning
When lint, dust, or ink adheres to the platen heater or
the media edge plates, nozzles may clog or ink drops
may appear on the printout.
To maintain optimum printing quality, we
recommend cleaning before starting work every day.
Caution:
❏ The heaters and media edge plate may be hot;
observe all necessary precautions. Failure to
observe the necessary precautions could result
in burns.
❏ Be careful not to trap your hands or fingers
when opening or closing the printer cover.
Failure to observe this precaution could result
in injury.
c
Important:
Do not use ink cleaner to clean inside the printer.
Doing so could damage the parts.
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
76
A
Make sure the printer is turned off and the
screen has turned off, and then unplug the
power cables from the outlets.
Disconnect both of the power cables.
B
Wait for one minute after unplugging the power
plug.
C
Open the printer cover.
D
Soak a soft cloth in water, wring it out
thoroughly, and then wipe off any ink, lint, or
dust that has adhered to the platen heater.
Carefully remove lint and dust stuck in the
groove of the platen heater.
E
Soak a soft cloth in water, wring it out
thoroughly, and then wipe off any lint, or dust
that has adhered to the media edge plates.
When using media with glue and ink adheres
Remove the media edge plates from the printer
and clean the front and back of the plates using
a diluted neutral detergent.
After stains are removed, be sure to attach the
plates to their original positions.
c
Important:
If you continue printing while glue is stuck to
the rear of the media edge plates, it may rub
against the print head.
Removing and attaching the media edge plates
U “Replacing the Media Edge Plates” on
page 87
Cleaning the Media Cleaner
If the media cleaners are dirty, they cannot sufficiently
wipe dirt and dust off the surface of the media, which
may lead to problems such as clogged nozzles.
If the Clean the media cleaner. After cleaning is
complete, press [OK]. message appears on the control
panel's screen, use the supplied media cleaner brush to
clean them.
A
When a message on the control panel screen
informs you that it is time to clean the media
cleaner, check the message.
B
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
Using Ink Cleaner
Only use ink cleaner to clean the parts indicated in the
manual. Do not use ink cleaner in areas not specified
in the manual, as it may damage the parts.
Before starting this procedure, be sure to read the
following:
U “Precautions Regarding Maintenance” on page 76
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
77
A
Place the container supplied with the ink
cleaner on the metal tray and pour in
approximately 10 ml of ink cleaner.
B
Dampen the cleaning stick with ink cleaner.
When doing this, do not allow ink cleaner to
drip from the cleaning stick.
When soaking a clean-room wiper with ink
cleaner, use the ink cleaner poured into the
container.
c
Important:
❏ Do not use ink cleaner that has already
been used for cleaning. Using dirty ink
cleaner will make staining worse.
❏ Used ink cleaner, cleaning sticks, and
clean-room wipers are classified as
industrial waste. Dispose of them in the
same way as for waste inks.
U “Handling Used Consumables” on
page 96
❏ Store ink cleaner at room temperature
out of direct sunlight.
❏ After using the ink cleaner, be sure to
close the lid securely. The ink cleaner may
leak or evaporate if the lid is not closed
securely.
Cleaning Around the Print
Head/Area Around the Cap
Clean the print head/area around the cap in the
following order.
Cleaning around the print head
Cleaning the Suction Cap
Cleaning the Capping Station
c
Important:
If cleaning has not been performed for one month,
a message is displayed on the control panel screen
informing you that it is time to clean the printer. If
the message is displayed, clean the area
immediately.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 76
You can check the procedure in a video on YouTube.
Epson Video Manuals
A
Press (Maintenance), and then press
Cleaning the Maintenance Parts - Print Head/
Area around the Cap.
B
Press Start, and then press How To... to view
the procedure.
The print head moves to the maintenance
position on the left.
Follow the on-screen instructions to perform
the procedure.
Cleaning the Carriage Scale
When it is time to clean the carriage scale, It is time to
clean the Carriage Scale. is displayed on the control
panel screen. If you continue to use the printer
without cleaning, it will not be able to read the
printing area accurately, resulting in poor print
quality. Follow the steps below to clean it.
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
78
Before starting this procedure, be sure to read the
following:
U “Precautions Regarding Maintenance” on page 76
You can check the procedure in a video on YouTube.
Epson Video Manuals
A
Make sure the printer is turned off and the
screen has turned off, and then unplug the
power cables from the outlets.
Disconnect both of the power cables.
B
Wait for one minute after unplugging the power
plug.
C
Open the printer cover.
D
Check the positions of the carriage scale (a) and
the scale holders (b).
There are three scale holders in total.
c
Important:
Do not touch the areas shown in the
following illustration. Doing so may cause
operational failures or malfunctions to occur.
E
Press the part shown in the illustration to
secure the carriage scale so that it does not
detach from the scale holder.
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
79
F
While pressing the scale holder, use a
clean-room wiper to grip the carriage scale and
wipe off ink stains from the front and back
surfaces of the scale.
c
Important:
❏ Do not use anything other than
clean-room wipers for cleaning.
❏ Wipe dry without using water or ink
cleaner.
❏ Do not pull the carriage scale with too
much force.
❏ Do not scratch the carriage scale by
rubbing it too forcefully. Scratches may
cause operational failure.
Wipe 10 times from the scale holder to the left.
Switch the hand pressing it down, and wipe 10
times from the scale holder to the right.
G
Clean around the scale holder.
Press the left tab and wipe 10 times to the right.
Press the right tab and wipe 10 times to the left.
SC-S9100 Series/SC-S8100 Series User's Guide
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80
H
Repeat steps 5 to 7 for the remaining two
locations to wipe the entire carriage scale.
You do not need to clean the parts outside the
left and right edges of the printer cover.
I
Check that the carriage scale has not detached
from the scale holder.
It has not detached if the left and right tabs of
the scale holder and the protruding part at the
center of the holder extend beyond the scale. If
it has detached, follow the steps below to
reattach it.
Good example
Bad example
SC-S9100 Series/SC-S8100 Series User's Guide
Maintenance
81
J
Hold the carriage scale to bend the part with
the hole, as shown in the illustration, and insert
it from below into the left and right tabs of the
scale holder.
K
Close the printer cover when the carriage scale
is properly attached.
L
Open the maintenance cover (left).
M
Check that the left edge of the carriage scale has
not detached.
The carriage scale has detached if the hole in
the scale extends in front of the hook.
Good example
Bad example
N
If it has detached, gently pull the carriage scale
to the right and hook the hole over the hook.
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Maintenance
82
c
Important:
If the spring has detached or the transparent
part has torn, contact your dealer or Epson
Support.
O
Close the maintenance cover (left).
If the same message appears again after printing, clean
again.
If the problem continues to occur even after repeated
cleaning, contact your dealer or Epson Support.
Shaking the Ink Supply
Units Periodically
If a message is displayed informing you that it is time
to shake the ink, remove the ink supply unit
immediately and shake it.
c
Important:
The ink supply units used in this printer are, due
to characteristics of their ink, prone to gradual
sedimentation (components settling to the bottom
of the liquid). If ink settles, tint unevenness and
nozzle clogs occur. Shake ink supply units
periodically after installing them.
After installing an ink supply unit in the printer, a
message prompting you to shake the unit is displayed
at the following intervals.
❏ White ink (WH): Once every 24 hours
❏ Other inks: Once every three weeks
Precautions When Shaking
❏ When removing the ink tray, support the bottom
of the tray with your hand. If you remove the tray
using one hand, it may fall and be damaged due to
the weight.
❏ When shaking the ink supply unit, set it in the ink
tray and shake it up and down at an angle of about
60 degrees 5 times in 5 seconds as shown in the
following illustration.
❏ Do not forcefully shake or swing ink supply units
or ink trays containing ink supply units. Ink could
leak.
❏ Removed ink supply units may have ink around
the ink supply port, so be careful not to get any
ink on the surrounding area when removing the
ink supply units.
Shaking
If a message is displayed informing you that it is time
to shake the ink, you can check the procedure on the
control panel while shaking the ink supply unit.
A
On the screen, press the status of consumables
area.
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83
B
In the Message List, press the message
informing you that it is time to shake the ink.
C
Press How To... to view the procedure. Follow
the on-screen instructions to perform the
procedure.
Replacing Ink Supply
Units
Precautions When Replacing
c
Important:
Epson recommends the use of genuine Epson ink
supply units. Epson cannot guarantee the quality
or reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not
be displayed, and use of non-genuine ink is
recorded for possible use in service support.
❏ Place all of the ink trays in the bulk ink solution.
❏ When shaking the ink supply unit, set it in the ink
tray and shake it thoroughly up and down at an
angle of about 60 degrees the number of times
shown below for each color, as shown in the
following illustration.
❏ White ink (WH), Orange ink (OR): About 25
times in 25 seconds
❏ Other inks: About 5 times in 5 seconds
Note:
Ink supply units contain components inside to help
maintain print quality. These components are not
foreign bodies.
SC-S9100 Series
You cannot print if the amount of ink remaining in
even one color falls below the minimum threshold.
c
Important:
When using WH ink, if You need to replace Ink
supply unit. is displayed, replace the ink supply
unit immediately with a new one. If you do not
address the low ink warning, the print head or
other parts may be damaged.
If the remaining amount of ink falls below the
minimum threshold during printing, you can continue
printing by replacing the relevant ink supply units. If
you continue to use ink supply units when they are
running low on ink, you may need to replace the ink
supply units during printing. Replacing the ink during
printing may result in color variation depending on
how the ink dries. If you are concerned about color
variation, we recommend replacing them with new
ink supply units before printing. You can reinstall and
use the removed ink supply units until the amount of
ink remaining falls below the minimum threshold.
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SC-S8100 Series
When the remaining amount of ink falls below the
minimum threshold, the ink supply automatically
switches to the other ink supply unit of the same color.
Printing continues, allowing you to replace the ink
supply unit that has fallen below the minimum
threshold while there is still enough ink in the
currently operating ink supply unit. If one ink supply
unit is in use, you can replace the other ink supply unit
even during printing. You cannot print if both ink
supply units of the same color fall below the minimum
threshold.
Replacement Procedure
When a Replacement Prompt Message is Displayed
Press How To... You c a n che ck t h e pro c e d u re on t h e
control panel while replacing the ink supply unit.
When you want to replace the ink because there is
not much left for the amount of printing
A
Move the lock switch for the ink tray you want
to replace to unlock it.
B
Press How To... on the control panel screen to
view the procedure.
Follow the on-screen instructions to perform
the procedure.
Disposing of Waste Ink
Precautions When Replacing
the Waste Ink Bottle
❏ Be sure to confirm that the waste ink tube is
inserted in the mouth of the waste ink bottle.
Check that the stopper is stuck close to the mouth
of the bottle. If there is a gap, waste ink may
splatter and stain the surrounding area.
❏ You will need the lid for the waste ink bottle when
disposing of waste ink. Keep the lid in a safe place;
do not throw it out.
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85
c
Important:
Never remove the waste ink bottle during printing
or while the printer is performing the following
operations unless instructed to do so on-screen.
Waste ink may leak.
❏ Head Cleaning
❏ Head Washing
❏ Pre-maintenance when not using the printer
for an extended period
❏ Print Head Refresh (SC-S9100 Series only)
Replacing the Waste Ink Bottle
There are two methods for replacing the waste ink
bottle as described below. Use the appropriate
replacement method to suit your situation.
Read the following before starting this procedure.
U “Precautions Regarding Maintenance” on page 76
When a message is displayed
indicating it is time to replace the
waste ink bottle
Replace the waste ink bottle with a new bottle
immediately.
When a message is displayed, press How To... Yo u ca n
check the procedure on the control panel while
replacing the waste ink bottle.
c
Important:
When the message The waste ink bottle is
nearing the end of its service life. is displayed,
prepare a new waste ink bottle as soon as possible.
See the following when replacing the waste ink
bottle at this stage in the procedure.
U “When you want to replace it at any time” on
page 86
When you want to replace it at any
time
When you want to replace the waste ink bottle due to
night operations and so on before the message is
displayed indicating that it is time to replace the
bottle, follow the steps below to replace the waste ink
bottle. If you do not follow the steps below, you will
not receive a message at the correct replacement
interval next time.
A
Press on the screen, and then press
Replace Waste Ink Bottle.
B
Press How To... to view the procedure.
Follow the on-screen instructions to perform
the procedure.
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Replacing Maintenance
Parts
Preparing and Replacement
Timing
When The Maintenance Parts is nearing the end of
its service life. is displayed, or when
is
displayed in the wiper unit status display
Prepare a new maintenance parts kit on hand
immediately.
When you want to replace the parts at this stage due to
night operations and so on, perform Replace
Maintenance Parts from the settings menu, and then
replace the parts. If you replace them without
performing Replace Maintenance Parts, the
maintenance parts counter will not operate correctly.
U “Maintenance Menu” on page 127
c
Important:
About the maintenance parts counter
The printer tracks amounts consumed using the
maintenance parts counter and displays a message
when the counter reaches the warning level.
If you replace the maintenance parts according to
the message Maintenance Parts is at the end of
its service life., the counter is cleared
automatically.
If you replace it before this message is displayed, be
sure to perform Replace Maintenance Parts from
the settings menu.
When Maintenance Parts is at the end of its service
life. is displayed
See the following section, and replace with all the
parts included in the maintenance parts kit. Printing
cannot be performed if the parts are not replaced.
The maintenance parts kit contains the following
parts.
❏ Wiper unit (x1)
❏ Flushing pad (x1)
❏ Air filter (x2)
Replacement Procedure
Always choose a replacement maintenance parts kit
that is specified for this printer.
U “Options and Consumable Products” on page 141
Before starting this procedure, be sure to read the
following:
U “Precautions Regarding Maintenance” on page 76
A
On the Maintenance Parts is at the end of its
service life. screen, press OK.
If the message is not displayed, press
(Maintenance), and then press Replace
Maintenance Parts.
B
Check the message, and then press Start.
C
Press How To... on the control panel screen to
view the procedure and replace the part.
Replacing the Media
Edge Plates
If the media edge plates supplied with the printer
become deformed or damaged, be sure to replace
them with new ones.
For replacement media edge plates, contact your
dealer or Epson Support.
c
Important:
If you continue to use the printer with a deformed
or damaged media edge plate, the print head could
be damaged.
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87
A
Remove media, and turn off the printer. Check
that the screen display has turned off, and then
unplug the power cables from the outlets.
U “Removing the Take-up Roll” on page 54
Disconnect both of the power cables.
B
After unplugging the printer, wait for 1 minute
and then open the left maintenance cover and
the printer cover.
C
While holding the tabs of the media edge plate
you want to replace on both sides, move the
plate to the left edge of the platen heater to
remove it.
When replacing the right media edge plate,
remove the left media edge plate first, and then
remove the right.
c
Important:
Be sure to remove the media edge plates from
the left edge of the platen heater. Removing
them from the right may cause a
malfunction.
D
Insert a new media edge plate into the left edge
of the platen heater.
c
Important:
You cannot insert the media edge plates from
the right.
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Align the platen heater rail with the u holes for
the media edge plates and insert as shown
below.
E
Check that two hooked sections at the rear of
the media edge plate are securely applied as
shown below and that they are attached with no
gap between the platen heater and media edge
plate.
c
Important:
If hooked sections are not positioned correctly,
return to Step 3 to attach them again.
Otherwise, the head may be damaged.
F
While holding the tabs of each media edge plate
on both sides, move both the plates to the left
and right edges of the platen heater respectively.
Releasing the tab fixes the media edge plate.
G
Close the left maintenance cover and printer
cover.
Print Head Nozzle Check
We recommend that you check the print head nozzles
for clogs each time before you print to ensure quality
results.
Types of Nozzle Checks
There are the following two ways to check the print
head for clogged nozzles.
On-Demand Nozzle Pattern
If you want to check the condition of the nozzles
before printing, or if you see stripes or unevenness in
the print results, you can print out a check pattern and
visually check it to see the condition of the nozzles.
See the following for details.
U “How to Print a Nozzle Check Pattern” on
page 90
Depending on the width of the loaded media, you can
save media by printing additional test patterns in the
space beside an existing pattern: To print them in line,
press the [
] button (rewind button) to rewind the
media to the position where you want to print the
pattern.
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89
❏ If the width is 51 to 64 inches, you can print up to
three patterns (one on the left, one in the center,
and one on the right).
❏ If the width is equal to or greater than 34 inches
but less than 51 inches, you can print up to two
patterns (one on the left and one on the right).
❏ If the width of the media is less than 34 inches,
you cannot print side by side.
Nozzle Check for Information Printing
A check pattern is printed on the left and right edges
of the media. You can check for clogged nozzles
during printing by inspecting the check pattern.
U “General Settings Menu” on page 107
Nozzle Check between Pages
After the selected number of pages
*
has printed, a
check pattern is printed. When all printing is
complete, you can visually inspect the pattern to
determine whether there may be faint or missing
colors in the preceding or following printout.
U “General Settings Menu” on page 107
* Print jobs that do not include multiple pages are
counted as one page.
How to Print a Nozzle Check
Pattern
A
Check that the printer is ready to print, press
(Maintenance), and then press Print
Head Nozzle Check.
B
Select the desired print position, and then press
Start.
The check pattern is printed.
C
Check the check pattern. Cut the media as
necessary.
Example of clean nozzles
If there are no gaps in the check pattern, press
[
].
Example of clogged nozzles
If there are gaps in the nozzle check pattern,
press [
], and then perform Head Cleaning.
U “Head Cleaning” on page 90
Head Cleaning
Types of Cleaning
The following four types of Head Cleaning are
available.
Auto Cleaning
The level is automatically changed, according to the
condition of the clog detected in a nozzle, and then
cleaning is done.
See the following for details on how to perform
cleaning.
U “Performing Head Cleaning” on page 91
Perform Head Cleaning as necessary
If there are gaps in the nozzle check pattern, or if there
are streaks in the print results, the colors are wrong, or
there are ink drops, perform Head Cleaning.
When Head Cleaning is complete, print the nozzle
check pattern again to check the condition of the
nozzles.
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90
See the following for details on how to perform Head
Cleaning.
U “Performing Head Cleaning” on page 91
Perform Head Cleaning periodically
This printer comes with a built-in automatic
maintenance function that automatically performs
Head Cleaning at a set time or when it is determined
to be necessary based on the results of automatically
monitoring the nozzles. Set Print Duration, Print
Counter, or Print Length as the interval.
U “General Settings Menu” on page 107
Set Maintenance Cleaning
In Maintenance Setting, set Maintenance Cleaning
to On to perform Head Cleaning automatically after a
set period of time has passed, to keep the print head in
good condition.
U “General Settings Menu” on page 107
Performing Head Cleaning
Cleaning levels and order of
execution
Perform Auto Cleaning first. If this does not clear the
clogs, perform Cleaning (Light), then Cleaning
(Medium), and then Cleaning (Heavy) until the clogs
are cleared.
Procedure
A
Check that the printer is ready to print, press
, and then press Head Cleaning.
B
Select a cleaning method.
Select Auto Cleaning first.
Next, select Cleaning (Light).
Next, select Cleaning (Medium).
And finally, select Cleaning (Heavy).
C
Inspect the printed nozzle check pattern, and
select the nozzle rows you want to clean.
All Nozzles
Select this when there are faint or missing
sections in all patterns.
Select Nozzles
Select this when there are faint or missing
sections in specific patterns. On the next
screen, select the nozzle row with the same
symbol as the pattern with faint or missing
sections, and then press OK. You can select
multiple rows of nozzles.
D
Head Cleaning starts.
A confirmation message is displayed when
cleaning is complete.
E
Press Ye s to print a nozzle check pattern and
check for clogged nozzles.
To print alongside margins where a check
pattern has already been printed, select a Print
Position that has margins.
Press No to close the settings menu.
F
If you printed a nozzle check pattern, check the
pattern.
If clogging is cleared
Continue with normal operations.
If nozzles are still clogged
Perform Cleaning (Light). If nozzles are still
clogged even after performing Cleaning
(Light), perform Cleaning (Medium), and
then Cleaning (Heavy).
If nozzles are still clogged even after
performing Cleaning (Heavy)
The areas around the print head may be dirty.
Perform the following steps.
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91
1. Clean around the print head and caps.
U “Cleaning Around the Print Head/Area
Around the Cap” on page 78
If step 1 does not clear the clogging, try step 2.
2. Perform Head Washing from the settings menu.
U “Maintenance Menu” on page 127
Switching Color Mode
(SC-S9100 Series Only)
Switch the Color Mode in the following cases.
❏ When White ink is not used for an extended
period
❏ When resuming the use of White ink
c
Important:
When switching the Color Mode, all White ink in
the ink tubes is drained and replaced with cleaning
liquid. If the period during which you will not use
White ink is less than one week, we recommend
continuing to use 11 Color Mode (With WH).
What You Will Need
Make sure you have the following items depending on
the selected color mode. When the ink levels of any
ink supply units, except for White or the cleaning ink
supply unit, are low, or when the waste ink bottle is
nearly full, make sure you have new ones.
Switching from 10 Color Mode to 11 Color Mode
(With WH)
WH ink supply unit (x1)
Switching from 11 Color Mode (With WH) to 10
Color Mode
Cleaning ink supply unit (x1)
Switching Modes
A
Make sure the printer is on, and then press
(Menu) - General Settings - Printer Settings -
Change Color Mode.
B
Select the mode you want to switch to.
C
Check the message displayed on the screen, and
then press Start.
Follow the on-screen instructions to perform
the procedure.
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Press How To... on the screen to view the
procedure.
When switching is complete, the control panel
screen changes from the processing screen to
the settings screen.
When switching from 11 Color Mode (With
WH) to 10 Color Mode, see the next section to
clean the ink supply port of the removed White
ink supply unit, and then store it.
Cleaning the Ink Supply Port
and Storing
Gently touch the corner of a large cleaning stick from
the included maintenance kit to the ink supply port to
absorb any ink. There is no need to wipe off the ink.
Do not press or move the cleaning stick with too much
force.
Note the following points when storing removed,
partially used ink supply units.
U “Notes on Handling Ink Supply Units” on page 30
Pre-maintenance When
Not Using the Printer for
an Extended Period
If you are not going to use the printer for an extended
period (the power is off), be sure to perform
pre-maintenance.
c
Important:
If it is left as it is without performing
pre-maintenance, the print head nozzle may
become clogged and the clogging cannot be cleared.
If you are not going to use the printer for an
extended period and do not perform
pre-maintenance, turn on the power at least once
every seven days.
Timing for Performing
Pre-maintenance
The content of pre-maintenance varies as follows
depending on how long it is not used.
7 to 13 days (only when using 11 Color Mode (With
WH) for the SC-S9100 Series)
Switch to 10 Color Mode.
U “Switching Color Mode (SC-S9100 Series Only)”
on page 92
2 weeks or more
See the following and perform Pre-Storage Maint.
When performing Pre-Storage Maint., prepare the
same number of cleaning ink supply units as ink trays.
U “Options and Consumable Products” on page 141
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Maintenance
93
Performing Pre-maintenance
c
Important:
If insufficient ink or cleaning liquid remains, the
functions may not be performed. If the remaining
levels are low, make sure you have new ink supply
units or cleaning ink supply units on hand, just in
case.
A
Make sure the printer is on, and then press
(Maintenance) - Pre-Storage Maint.
B
Check the message displayed on the screen, and
then press Start.
Follow the on-screen instructions to perform
the procedure.
Press How To... on the screen to view the
procedure.
c
Important:
Before storing the removed ink supply units,
clean any ink that may have adhered to the
ink supply port. Use a cleaning stick from the
included maintenance kit for cleaning.
❏ To prevent color mixing, use a new
cleaning stick for each color.
❏ Gently touch the corner of a cleaning
stick to the ink supply port to absorb any
ink. There is no need to wipe off the ink.
Do not press or move the cleaning stick
with too much force.
C
When a message indicating switching is
complete is displayed, turn off the printer.
Note the following points when storing the printer and
any removed, partially used ink supply units.
U “Notes when not using the printer” on page 30
U “Notes on Handling Ink Supply Units” on page 30
When Resuming Use
What you will need
Make sure you have the following ink supply units.
SC-S9100 Series
❏ 11 Color Mode (With WH): White, Black, Yellow,
Magenta, Cyan, Light Black, Light Magenta, Light
Cyan, Red, Orange, Green
❏ 10 Color Mode: Black, Yellow, Magenta, Cyan,
Light Black, Light Magenta, Light Cyan, Red,
Orange, Green
SC-S8100 Series
Black, Yellow, Magenta, Cyan, Light Magenta, Light
Cyan
c
Important:
When resuming use, charge the printer with ink.
When refilling using a removed ink supply unit,
have a new ink supply unit on hand, just in case.
Turn on the printer and follow the on-screen
instructions on the control panel screen to install the
ink supply unit.
Press How To... on the screen to view the procedure.
Cleaning Inside the
Printer Cover
The inside of the printer cover may become dirty due
to ink mist and so on. Continuing to use the printer
while it is dirty may make it difficult to see inside.
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If it gets dirty, follow the steps below to clean it.
A
Make sure the printer is turned off and the
screen has turned off, and then unplug the
power cables from the outlets.
Disconnect both of the power cables.
B
Wait for one minute after unplugging the power
plug.
C
Open the printer cover.
D
Soak a soft cloth in water, wring it out
thoroughly, and then wipe off any lint or dust
from the transparent area inside the printer
cover.
For dirt that cannot be removed with just water,
wipe it with a cloth soaked in neutral detergent
and thoroughly wrung out.
Cleaning the Pressure
Rollers
If the pressure rollers are used while they are still dirty
with ink mist, dirt from the rollers may transfer to the
print results.
When the rollers are dirty, follow the steps below to
clean them.
A
Make sure the printer is turned off and the
screen has turned off, and then unplug the
power cables from the outlets.
Disconnect both of the power cables.
B
Wait for one minute after unplugging the power
plug.
C
Open the printer cover.
D
Raise the media loading lever.
E
Wrap a soft cloth that has been soaked in water
and thoroughly wrung out around your finger,
ensuring it does not cover the top side of your
finger, as shown in the illustration.
F
Use the cloth to wipe the sides of the pressure
rollers where dirt may have accumulated
during printing.
c
Important:
Be careful not to touch any parts other than
the parts you are cleaning. Failure to observe
this precaution could result in malfunction or
reduced print quality.
Cleaning the Flushing
Pad
If lint or dust adheres to the surface of the flushing
pad, use the tip of a cleaning stick to remove it.
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c
Important:
Do not deform the metal section of the top surface.
If it is deformed, it may damage the print head.
Cleaning the Inside
Lights
The printer cover has multiple inside lights to make it
easier to check print results and areas for
maintenance. If ink mist makes the surface of the
inside light dirty, it becomes dim so checking becomes
difficult. If the light seems dim, soak a soft cloth in
water, wring it out thoroughly, and then wipe off any
dirt from the surface of the lights.
c
Important:
Be careful not to trap your hands or fingers when
opening or closing the printer cover. Failure to
observe this precaution could result in injury.
Handling Used
Consumables
The following used parts are classified as industrial
waste when ink is stuck to them.
❏ Cleaning stick
❏ Clean-room wiper
❏ Ink cleaner
❏ Waste ink
❏ Waste ink b ottle
❏ Wiper unit
❏ Flushing pad
❏ Air filter
❏ Media after printing
Dispose of items according to local laws and
regulations. For example, contract an industrial waste
disposal company for disposal. In such cases, submit
the “Safety data sheet” to the industrial waste disposal
company.
You can download it at your local Epson Web site.
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Control Panel Menu
Menu List
The following items and parameters can be set and executed in the Menu. See the reference pages for more details
on each item.
General Settings
For more information on these items, see U “General Settings Menu” on page 107
Item Parameter
Basic Settings
LCD Brightness 1 to 9
Sounds
Button Press 0, 1, 2, 3
Optional Alert
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Completion Notice 0, 1, 2, 3
Warning Notice
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Error Tone
Volume 0, 1, 2, 3
Repeat Off, Until Stopped
Sound Type Pattern1, Pattern2, Pattern3
Alert Lamp Notice On, Off
Sleep Timer 1 to 240
Wake from Sleep
Touch LCD Screen to Wake On, Off, Scheduled
Date/Time Settings
Date/Time
Daylight Saving Time
Off, On (Winter, Summer)
*
Time Difference -12:45 to +13:45
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97
Item Parameter
Language Japanese, English, French, Italian, German, Portuguese, Spanish,
Dutch, Russian, Korean, Traditional Chinese, Simplified Chinese
Screen Customization
Background Color Gray, Black, White
Display Information While Printing
Progress Section Overall, Preparation and Action
Supplementary Information Printed Length, Remaining Print Length, Time until media
replacement, Pass Mode
Keyboard QWERTY, AZERTY, QWERTZ
Unit Settings
Length Unit m, ft/in
Temperature ˚C, ˚F
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98
Item Parameter
Printer Settings
Margins
Side(Right) 3 to 25 mm (0.12 to 0.98 inch)
Side(Left) 3 to 25 mm (0.12 to 0.98 inch)
Margin Between Pages 0 to 999 mm (0.00 to 39.33 inch)
Width Adjustment -10.0 to 10.0 mm (-0.394 to 0.394 inch)
Print Start Position 0 to 1000 mm (0.00 to 39.37 inch)
Job Connection On, Off
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99
Item Parameter
Information Printing
On
Margin Between Images 5 to 999 mm (0.19 to 39.33 inch)
Print Position Next to the Image, Media End
Event Marking
Off
On
Print Position Left, Right, Left and Right
Nozzle Check Pattern
Pattern Selection Do Not Print, Normal, Paper Width Saving
Print Position Left, Right, Left and Right
Ink Density Standard, Dark
Off
Media Detection
Width Detection On, Off
Media Width 300.0 to 1625.6 mm (11.81 to 64.00 inch)
End Detection On, Off
Detect Paper Skew On, Off
Nozzle Check between Pages
On
Execution Timing
Print Length 1 to 9999 m (3.28 to 32805.12 ft)
Print Page 1 to 9999 pages
Print Duration 1 to 9999 minutes
Off
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100
Item Parameter
Information Printing at Media Cut
Media Remaining Information On, Off
Print Information On, Off
Print Position Right, Center
Heater
Power On Action Start Heating on Power On, Start Heating Manually
Heater Control on Print Completion 100%, 50%, 0%
Media Feeding Start Feeding on Power On, Start Feeding Manually
Inside Light Auto, Manual
Change Color Mode (SC-S9100 Series only) 10 Color Mode, 11 Color Mode (With WH)
Optional Alert
Print Length Alert
On 0.01 to 999.99 m (0.03 to 3280.81 ft)
Off
Restore Default Settings Network Settings, Clear All Data and Settings
Maintenance Setting (SC-S9100 Series)
Cleaning Setting
Threshold of Clogged Nozzles 1 to 70
Max Retry Cleaning Count 0, 1, 2
Maintenance Schedule Between Jobs, When Detected
Nozzle Compensation On, Off
Actions Beyond Threshold of Missing Nozzles Stop Printing, Show Alert, Auto Cleaning
Maintenance Cleaning
On
Interval
Scheduled 1 to 240 hours
Before Job Start
Cleaning Level Light, Medium, Heavy
Off
Maintenance Setting (SC-S8100 Series)
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Item Parameter
Nozzle Clog Detection and Auto Cleaning
Threshold of Clogged Nozzles 1 to 70
Nozzle Clog Detection when Printing
Detection Timing Between Jobs, When Detected
Actions when Threshold Exceeded Stop Printing, Show Alert, Perform Auto Cleaning
Max Retry for Auto Cleaning 0, 1, 2
Nozzle Compensation On, Off
Maintenance Cleaning
On
Interval
Scheduled 1 to 240 hours
Before Job Start
Cleaning Level Light, Medium, Heavy
Off
Network Settings
Network Status Wired LAN Status, Print Status Sheet
Advanced
Device Name
TCP/IP Auto, Manual
Proxy Server Do Not Use, Use
IPv6 Address Enable, Disable
Link Speed & Duplex Auto, 100BASE-TX Auto, 10BASE-T Half Duplex, 10BASE-T Full
Duplex, 100BASE-TX Half Duplex, 100BASE-TX Full Duplex
Redirect HTTP to HTTPS Enable, Disable
Disable IPsec/IP Filtering
Disable IEEE802.1X
*Only displayed for the SC-S9100/SC-S9170.
Media Settings
For more information on these items, see U “Media Settings Menu” on page 121
Item Parameter
Current Settings
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Item Parameter
Media 01 XXXXXXXXXX to 50 XXXXXXXXXX
Media Type
Media Width
Width Detection On, Off
Media Width 300.0 to 1625.6 mm (11.81 to 64.00 inch)
End Detection On, Off
Advanced Settings
Print Adjustments
Automatic Adjustment
Manual Adjustment
Media Feed Adjustment Manual (Standard), Manual (Measurement)
Print Head Alignment
Media Management
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Item Parameter
01 XXXXXXXXXX to 50 XXXXXXXXXX
Change Name
Media Type Adhesive Vinyl, Banner, Film, Textile, Paper/Other, Canvas
Advanced Settings
Pre-Heater
Pre-Heater On, Off
Temperature 30 to 55˚C (86 to 131˚F)
Platen Heater
Platen Heater On, Off
Temperature 30 to 50˚C (86 to 122˚F)
After Heater
After Heater On, Off
Temperature 30 to 55˚C (86 to 131˚F)
Drying Time per Pass 0.0 to 10.0 Secs
Proceed to Drying after Print No Rewind, Rewind, Off
Print Head Warm Up Long, Short, Off
Platen Gap 1.6, 2.0, 2.5
Feeding Tension Lv1 to Lv4
Paper Suction Lv0 to Lv10
Head Movement Range Data Width, Printer Width, Media Width
Multi-Strike Printing On (2 to 8), Off
Media Feed Speed Limitation On, Off
Pressure Roller Load Light, Medium, Heavy
Skew Reduction On, Off
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Item Parameter
Roll Winding Direction Printable Side Out, Printable Side In
Take-Up Standard, Strength Tension
Skip Wrinkled Media Off, On (10 to 1000 mm)
Periodic Cleaning
Auto
Manual
Execution Timing
Print Duration 1 to 1440 minutes
Suspend until Next Page On, Off
Print Page 1 to 100 pages
Print Length 1.0 to 100.0 m (3.3 to 328.1 ft)
Pre-execute on previous page On, Off
Cleaning Level Extra Light (SC-S9100 Series only), Light, Medium, Heavy
Remaining Amount Management
Remaining Amount Management On, Off
Remaining Amount 1.0 to 999.9 m (3.3 to 3280.5 ft)
Remaining Alert 1.0 to 15.0 m (3.3 to 49.2 ft)
Print Length Management
Auto Reset Off, Before Job Start
Manual Reset
Maintenance
For more information on these items, see U “Maintenance Menu” on page 127
Item Parameter
Print Head Nozzle Check
Print Position Right, Center, Left
Head Cleaning
Auto Cleaning
Cleaning (Light) Select Nozzles, All Nozzles
Cleaning (Medium) Select Nozzles, All Nozzles
Cleaning (Heavy) Select Nozzles, All Nozzles
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Item Parameter
Print Head Fluff & Ink Mist Removal
Print Head Warm Up
Cleaning the Maintenance Parts Print Head/Area around the Cap, Media Cleaner
Print Head Nozzle Limitation On, Off
Replace Maintenance Parts
Replace Waste Ink Bottle
Pre-Storage Maint.
Move Preparation
Ink Circulation Cleaning (SC-S9100 Series only)
Print Head Refresh (SC-S9100 Series only)
Head Washing
Supply Status
Details on menu U “Supply Status Menu” on page 129
Replacement Part Information
Details on menu U “Replacement Part Information Menu” on page 130
Printer Status
Details on menu U “Printer Status Menu” on page 130
Item Parameter
Firmware Version Printer, Print Head
Printer Name
Fatal Error Log
Operation Report Total Print Area, Total Media Feed Length, Total Carriage Pass
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Details of the Menu
General Settings Menu
* indicates default settings.
Item Parameter Explanation
Basic Settings
LCD Brightness
1 to 9 (9
*
)
Adjusts the brightness of the control panel display.
Sounds
Button Press 0 Sets the volume of the sounds when the power button and control
panel screen are operated.
1
*
2
3
Optional Alert
Volume 0 Sets the volume and the repetition of sounds when the specified print
length set in Print Length Alert is reached.
1
2
*
3
Repeat Off
Until Stopped
*
Completion Notice 0 Sets the volume of the sounds when print jobs or maintenance
operations are finished.
1
2
3
*
Warning Notice
Volume 0 Sets the volume and the repetitions of sounds when it is time to replace
consumables.
1
2
*
3
Repeat
Off
*
Until Stopped
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Item Parameter Explanation
Error Tone
Volume 0 Sets the volume and the repetitions of sounds when an error occurs and
printing cannot continue.
1
2
3
*
Repeat Off
Until Stopped
*
Sound Type Pattern1 Sets the type of sounds. Sounds that are easy to hear in the printer's
operating environment can be set.
Pattern2
Pattern3
*
Alert Lamp Notice
On
*
Sets whether or not (On/Off) the alert lamp turns on when an error
notification is received.
Off
Sleep Timer 1 to 240 minutes
(15
*
)
Sets the length of time until the printer enters sleep mode when no
print jobs are received and no errors are detected. In sleep mode,
heaters turn off, the control panel screen turns off, and the internal
motors and other components consume less power.
To reactivate the control panel display, press any button in the control
panel except P. The printer is only fully reactivated when a print job is
received, or when another operation involving printer hardware is
performed.
Wake from Sleep You can set how to wake the printer from sleep mode.
Touch LCD Screen to Wake
On
*
Off
Scheduled 0:00 to 23:45
Date/Time Settings
Date/Time Sets the printer’s built-in clock. The time set here is displayed on the
Home screen. It is also used for job logs and the printer's status as
shown in Epson Edge Dashboard.
Daylight Saving
Time
Off (Winter)
*
Sets daylight saving time.
Winter and Summer are only displayed for the SC-S9100/SC-S9170.
On (Summer)
Time Difference -12:45 to +13:45 Sets the time difference with coordinated universal time (UTC) in 15
minute increments. In network environments with a time difference, set
this as necessary when administrating the printer.
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Item Parameter Explanation
Language Japanese Select the language used in the control panel display.
English
*
French
Italian
German
Portuguese
Spanish
Dutch
Russian
Korean
Traditional Chinese
Simplified Chinese
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Item Parameter Explanation
Screen Customization
Background Color Gray Select the color scheme used in the control panel display. You can set a
color scheme that is easy to see in the environment in which the printer
is installed.
Black
*
White
Display Information While Printing
Progress Section
Overall
*
Sets the progress section of the progress bar displayed during printing
in the status display area on the home screen.
Select Overall to display the overall progress from print preparation to
print completion.
Select Preparation and Action to display the following progress
statuses.
❏ From print preparation to print start (pre-heating the heater, and
so on)
❏ From print start to print completion
Preparation and
Action
Supplementary
Information
Printed Length Sets the supplementary information displayed during printing in the
status display area on the home screen.
Remaining Print
Length
Time until media
replacement
Pass Mode
*
Keyboard
QWERTY
*
Select the keyboard layout for the text input screens that are displayed,
such as when inputting names to register Media Settings.
AZERTY
QWERTZ
Unit Settings
Length Unit
m
*
Choose the units of length used in the control panel display and when
printing test patterns.
ft/in
Temperature
˚C
*
Choose the temperature units used in the control panel display.
˚F
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Item Parameter Explanation
Printer Settings
Margins
Side(Right)
3 to 25 mm (5
*
)
(0.12 to 0.98 inch
[0.20
*
])
Sets the width of the right margin when media is loaded in the printer.
See the following for more information.
U “Printable Area” on page 63
Side(Left)
3 to 25 mm (5
*
)
(0.12 to 0.98 inch
[0.20
*
])
Sets the width of the left margin when media is loaded in the printer.
See the following for more information.
U “Printable Area” on page 63
Margin Between Pa-
ges
0 to 999 mm (10
*
)
(0.00 to 39.33 inch
[0.39
*
])
Sets the margin between printed pages. For single-page print jobs, this
is the margin placed between jobs.
Width Adjustment -10.0 to 10.0 mm
(0
*
)
(-0.394 to 0.394 inch
[0.00
*
])
You can adjust a margin between pages. Even after making
adjustments, the size of the margin may change, depending on the
media and usage environment.
The margin increases when the number is moved in the + direction, and
decreases when the number is moved in the - direction.
U “Printable Area” on page 63
Print Start Position
0 to 1000 mm (0
*
)
(0.00 to 39.37 inch
[0.00
*
])
Adjust this parameter if you want to print from the near center of the
media or if you want to shift the printed area left from the Side(Right)
setting. The area from the right edge of the media is left blank using the
width set in Print Start Position. If a value is selected for Side(Right), an
additional area corresponding to the width selected for Side(Right) will
be left blank.
See the following for more information.
U “Printable Area” on page 63
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Item Parameter Explanation
Job Connection
On
*
When On is selected, the next job starts printing without feeding
media, drying, or rewinding between continuous print jobs. There are
no operations between jobs so printing time is that much shorter.
Continuous print jobs are a series of jobs in which the print job data is
sent from the computer to the printer as soon as the previous print job
data has been sent from the computer and received by the printer. If the
pass mode is different between the previous print job and the next
print job, the jobs are not connected.
Off
Information Printing
On When this is turned On, a mark and the nozzle check pattern are printed
on the end of the media, so it is easier to check print quality.
Margin Between Images:
Set the interval between images and the marks and check patterns.
Print Position:
Select Next to the Image to print in the position open between the
margin between images using the edge of images as a reference. Select
Media End to print in the position using the edge of the media as a
reference.
Event Marking:
When this is turned On, a mark is printed when an event that affects
print quality occurs while printing. This makes it easier to find poor
quality areas during and after printing.
The following events cause a mark to be printed.
❏ Change in state of clogged nozzles: When there is a change in
nozzle clog conditions after printing starts
❏ Head striking: When the striking of the media and print head is
detected
❏ Suspension: When printing is suspended
❏ Start of nozzle compensation
Select your preferred location for the marks in Print Position.
Nozzle Check Pattern:
When Pattern Selection is set to Normal or Paper Width Saving, the
nozzle check pattern prints continuously during printing. When printing
print jobs continuously or when printing a long job, you can
immediately know if nozzles have clogged while printing. The width of
the check pattern is narrower than Normal when Paper Width Saving
is selected, so the image print area is wider.
Select your preferred location for the check patterns in Print Position.
When Ink Density is set to Dark, check patterns are easy to check.
Margin Between
Images
5 to 999 mm (5
*
)
(0.20 to 39.33 inch
[0.20
*
])
Print Position
Next to the Image
*
Media End
Event Marking
Off
*
On
Print Position
Left
*
Right
Left and Right
Nozzle Check Pattern
Pattern Selec-
tion
Do Not Print
Normal
*
Paper Width Saving
Print Position
Left
*
Right
Left and Right
Ink Density
Standard
*
Dark
Off
*
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Item Parameter Explanation
Media Detection
Width Detection
On
*
Select whether or not (On/Off) the media width is detected. Try setting
this to Off when printing if media width errors are displayed even
though the media is correctly loaded. However, we recommend setting
this to On when using the printer. Changed settings are reflected when
the media is reloaded.
Off
Media Width 300.0 to 1625.6 mm
(300.0
*
)
(11.81 to 64.00 inch
[11.81
*
])
When Width Detection is set to Off, make sure the media width is set
correctly here according to the width of the media loaded. Changed
settings are reflected when the media is reloaded.
If the correct media width is not set, the printer may print beyond the
edges of the media. Ink used outside the edges of the media will stain
the inside of the printer.
End Detection
On
*
Select whether or not (On/Off) the end of the media is detected. Try
setting Off when printing if media out errors are displayed even though
the media is correctly loaded. We recommend this normally be set to
On when using the printer.
Off
Detect Paper Skew On Select whether the printer will stop printing and display an error (On) or
whether the printer will continue printing (Off) when skewed media is
detected. We recommend setting this to On when loading media
without using the media edge plates, such as when printing on thick
media.
Off
*
Nozzle Check between Pages
On When On is selected, nozzle check patterns are printed periodically at
the specified timing. When printing is complete, you can visually
inspect the check pattern to determine whether there are any stripes or
unevenness in the printouts before or after the pattern.
Select either Print Length, Print Page, or Print Duration to set the
timing for printing the check pattern.
Execution Timing
Print Length
1 to 9999 m (99
*
)
(3.28 to 32805.12 ft
[324.80
*
])
Print Page 1 to 9999 pages
(99
*
)
Print Duration 1 to 9999 minutes
(99
*
)
Off
*
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Item Parameter Explanation
Information Printing at Media Cut
Media Remaining
Information
On When removing or replacing media, press
(feed media to cutting
position) on the control panel screen to feed the media to the cutting
position and print information such as the remaining amount of media.
When Media Remaining Information is set to On, the following
information is printed on the unused side from the cut position. To print
the media remaining information, set Remaining Amount
Management in Media Settings to On.
❏ Model: Model of the printer
❏ Serial No.: Serial number of the printer
❏ F/W Version: Firmware version of the printer
❏ Print Date: Date and time of printing
❏ Bank No.: Media number when printing
❏ Media Type: Media type registered to the media number when
printing
❏ Media Width: Automatically detected value of media width
❏ Remaining Amount: Remaining amount of media
When Print Information is set to On, the following information is
printed on the printed side of the cut position.
❏ Model: Model of the printer
❏ Serial No.: Serial number of the printer
❏ F/W Version: Firmware version of the printer
❏ Print Date: Date and time of printing
❏ Bank No.: Media setting number when printing
❏ Media Type: Media type registered to the media setting number
when printing
❏ Media Width: Automatically detected value of media width
❏ Print Length: Amount of media used
If you want to cut the left and right corners of the media when
preparing it for the next loaded media, set Print Position to Center.
Off
*
Print Information On
Off
*
Print Position
Right
*
Center
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Item Parameter Explanation
Heater
Power On Action Start Heating on
Power On
Sets the time to start preheating the heater. When Start Heating on
Power On is set, preheating starts automatically when the printer is
turned on and started up, regardless of the media loading status. For
Start Heating Manually, press the Preheat Start button on the Home
screen to start preheating.
Start Heating
Manually
*
Heater Control on
Print Completion
100%
*
Sets the control for the function that keeps the heater warm after
printing is complete. Normally, select 100%. If you select 50%, the
heater remains at approximately half the preheat temperature. If you
select 0%, preheating stops after printing is complete.
Changes to the settings take effect after the next job has been printed.
50%
0%
Media Feeding Start Feeding on
Power On
*
Sets the behavior of media settings, such as the media type and roll
winding specifications, when the printer is turned off and back on again
when media is loaded.
When Start Feeding on Power On is selected, paper feeding starts
immediately using the current settings without displaying the Media
Settings screen. For Start Feeding Manually, paper feeding starts after
you select settings on the Media Settings screen.
Start Feeding
Manually
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Item Parameter Explanation
Inside Light
Auto
*
Select whether to turn on/off the light inside the printer cover
automatically (Auto) or whether to use the control panel operations as
necessary (Manual).
When Auto is selected, the light turns on automatically when printing
or performing maintenance, and turns off when the operation is
complete.
When Manual is selected, you need to press the
(Inside Light
button) on the control panel to turn the light on/off.
Manual
Change Color Mode
(SC-S9100 Series only)
10 Color Mode You can switch between the ink modes used for printing. If you will not
be printing using WH ink for an extended period, switching to 10 Color
Mode can help reduce WH ink consumption. See the following for
details on execution conditions, procedures, and so on.
U “Switching Color Mode (SC-S9100 Series Only)” on page 92
11 Color Mode
(With WH)
Optional Alert
Print Length Alert When Print Length Alert is selected to On, you will receive a message
and notification sound when the selected print length is reached. Print
Length measures the total length of media fed after printing starts
(including the length of blank spaces between jobs or between pages,
and the length in Proceed to Drying after Print).
The print length is reset when any of the following actions are
performed.
❏ Moving the media loading lever to release the media
❏ Press
(feed media to cutting position) on the control panel
screen to feed the media to the cutting position.
❏ Changing the print length setting
❏ Turning off the printer
You can change the notification sound using the Optional Alert
setting.
On
Print Length 0.01 to 999.99 m
(0.70
*
) (0.03 to
3280.81 ft [2.29
*
])
Off
*
Restore Default Set-
tings
Network Settings Selecting Network Settings and restoring the defaults will restore all of
the Advanced settings in the network settings menu to their default
settings.
Selecting Clear All Data and Settings restores all settings to their
default setting values.
Clear All Data and
Settings
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Item Parameter Explanation
Maintenance Setting (SC-S9100 Series)
Cleaning Setting
Threshold of Clog-
ged Nozzles
1 to 70 (5
*
)
The printer automatically checks the state of clogging of the nozzles in
the print head during printing and cleaning. As a result of the check,
nozzles that cannot maintain normal print quality, due to the ink
ejection volume falling below a certain level, are detected as clogged
nozzles.
Here, there are settings related to maintenance to be performed when a
clogged nozzle is detected. These settings apply to the following.
❏ Auto nozzle clogging check before printing
❏ Auto Cleaning
Threshold of Clogged Nozzles sets the number of clogged nozzles
that will trigger maintenance.
Max Retry Cleaning Count sets the number of times maintenance will
be repeated if the nozzle clogging is not resolved in a single
maintenance session.
Maintenance Schedule sets the schedule for cleaning when Actions
Beyond Threshold of Missing Nozzles is selected in Auto Cleaning.
When Between Jobs is selected, maintenance is done after completing
the job during which clogged nozzles were detected, but before the
next print job starts.
When When Detected is selected, printing is stopped when a clogged
nozzle is detected, and then maintenance is done. Because cleaning is
done while printing, printing may be disturbed or head striking may
occur.
Max Retry Cleaning
Count
0
*
1
2
Maintenance
Schedule
Between Jobs
*
When Detected
Nozzle Compensation
On
*
Normally, select On.
When On is selected, printing is done by using normal nozzles to
compensate for the ink that could not be ejected by clogged nozzles.
Off
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Item Parameter Explanation
Actions Beyond
Threshold of Missing
Nozzles
Stop Printing Sets the action when the number of clogged nozzles that are detected
during printing exceeds the number set in Cleaning Setting -
Threshold of Clogged Nozzles.
With Stop Printing, the message Auto Nozzle Maintenance found
that the allowable number of clogged nozzles has been exceeded.
The print quality may decline. is displayed on the control panel
screen, printing is stopped, and the printer enters standby status.
With Show Alert, printing continues without stopping while the above
message remains displayed on the control panel screen.
Auto Cleaning performs cleaning at the time selected in Maintenance
Schedule from Cleaning Setting.
Show Alert
*
Auto Cleaning
Maintenance Cleaning When On is selected, Head Cleaning is performed automatically when
the printer is not used for a specified period or before starting a job.
This cleaning ejects sedimented ink in the ink tubes to prevent print
quality from falling.
On
Interval
Scheduled
1 to 240 hours (72
*
)
Before Job Start
Cleaning Level Light
Medium
*
Heavy
Off
*
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Item Parameter Explanation
Maintenance Setting (SC-S8100 Series)
Nozzle Clog Detection and Auto Cleaning
Threshold of Clog-
ged Nozzles
1 to 70 (5
*
)
The printer automatically checks the state of clogging of the nozzles in
the print head during printing and cleaning. As a result of the check,
nozzles that cannot maintain normal print quality, due to the ink
ejection volume falling below a certain level, are detected as clogged
nozzles.
Here, there are settings related to maintenance to be performed when a
clogged nozzle is detected. These settings apply to the following.
❏ Auto nozzle clogging check before printing
❏ Auto Cleaning
Threshold of Clogged Nozzles sets the number of clogged nozzles
that will trigger maintenance.
Detection Timing sets the schedule for cleaning when Actions when
Threshold Exceeded is selected in Perform Auto Cleaning.
When Between Jobs is selected, maintenance is done after completing
the job during which clogged nozzles were detected, but before the
next print job starts.
When When Detected is selected, printing is stopped when a clogged
nozzle is detected, and then maintenance is done. Because cleaning is
done while printing, printing may be disturbed or head striking may
occur.
Actions when Threshold Exceeded sets the action when the number
of clogged nozzles that are detected during printing exceeds the
threshold set in Clogged Nozzles Detection and Auto Cleaning -
Threshold of Clogged Nozzles.
With Stop Printing, the message Auto Nozzle Maintenance found
that the allowable number of clogged nozzles has been exceeded.
The print quality may decline. is displayed on the control panel
screen, printing is stopped, and the printer enters standby status.
With Show Alert, printing continues without stopping while the above
message remains displayed on the control panel screen.
Perform Auto Cleaning performs cleaning at the time selected in
Nozzle Clog Detection when Printing from Detection Timing.
Max Retry for Auto Cleaning sets the number of times maintenance
will be repeated if the nozzle clogging is not resolved in a single
maintenance session.
Nozzle Clog Detection when Printing
Detection Timing
Between Jobs
*
When Detected
Actions when
Threshold Excee-
ded
Stop Printing
Show Alert
*
Perform Auto
Cleaning
Max Retry for Auto
Cleaning
0
*
1
2
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Item Parameter Explanation
Nozzle Compensation
On
*
Normally, select On.
When On is selected, printing is done by using normal nozzles to
compensate for the ink that could not be ejected by clogged nozzles.
Off
Maintenance Cleaning When On is selected, Head Cleaning is performed automatically when
the printer is not used for a specified period or before starting a job.
This cleaning ejects sedimented ink in the ink tubes to prevent print
quality from falling.
On
Interval
Scheduled
1 to 240 hours (72
*
)
Before Job Start
Cleaning Level Light
Medium
*
Heavy
Off
*
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Item Parameter Explanation
Network Settings
Network Status Wired LAN Status You can check batches of a variety of information in network settings
that are set in Advanced.
When Print Status Sheet is selected, a list is printed.
Print Status Sheet
Advanced
Device Name Select a variety of network settings.
TCP/IP Auto
Manual
Proxy Server Do Not Use
Use
IPv6 Address
Enable
*
Disable
Link Speed & Du-
plex
Auto
*
100BASE-TX Auto
10BASE-T Half
Duplex
10BASE-T Full
Duplex
100BASE-TX Half
Duplex
100BASE-TX Full
Duplex
Redirect HTTP to
HTTPS
Enable
*
Disable
Disable IPsec/IP Filtering Use the pre-installed software Web Config to enable this setting.
You can only disable the setting from the control panel menu.
See the following for detailed information on starting Web Config.
U “Using Web Config” on page 39
Disable IEEE802.1X
Media Settings Menu
* indicates default settings.
Item Parameter Explanation
Current Settings
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Item Parameter Explanation
Media 01 XXXXXXXXXX to
50 XXXXXXXXXX
Choose the Media Settings to use. The registered name appears in
XXXXXXXXXX.
Media Type Displays the currently selected Media Type.
Media Width You can select Media Detection settings.
U “General Settings Menu” on page 107
Advanced Settings You can change the Advanced Settings for the registered media
selected in Media.
See the following table for details on the setting content.
U “Media Management items” on page 123
Print Adjustments
Automatic Adjustment Automatic Adjustment is performed in the following cases.
❏ When media settings for EMX files are registered to the printer
❏ When changing Advanced Settings after saving Media Settings
❏ When using media of different widths, even if they are of the same
media type
If an error occurs during Automatic Adjustment or you notice banding
or graininess in the print results, perform Manual Adjustment.
See the following for more information.
U “Optimizing Media Settings (Automatic Adjustment)” on page 58
Manual Adjustment
Media Feed Adjust-
ment
Manual (Standard)
Manual
(Measurement)
Print Head Alignment
Media Management
01 XXXXXXXXXX to 50 XXXXXXXXXX Change the registered Media Settings.
U “Media Management items” on page 123
Press the
area to the right of Media Settings to copy the currently
selected settings to another media setting number, or initialize all
settings.
Remaining Amount Management
Remaining Amount
Management
On When On is selected, you can set Remaining Amount and Remaining
Alert. Setting each item to manage the remaining amount makes it
easier to know when it is time to replace the media.
Once this is set to On, when you have loaded the media, you will be
prompted to enter the registered media settings number and the media
length (Remaining Amount).
Off
*
Remaining Amount 1.0 to 999.9 m (50.0
m
*
)
(3.3 to 3280.5 ft
[164.0 ft
*
])
Sets the total length of the loaded media. You can set in increments of
0.1 m (0.1ft). The amount of media remaining is estimated based on the
length you set here and the length of the printout, and is displayed on
the Home screen.
Remaining Alert 1.0 to 15.0 m (5.0
m
*
)
(3.3 to 49.2 ft [16.4
ft
*
])
Sets a value at which point a warning message is displayed to inform
you that the remaining amount of media is too low. You can set in
increments of 0.1 m (0.1 ft).
Print Length Management
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Item Parameter Explanation
Auto Reset
Off
*
Select Off (do not automatically reset the value for print length) or
Before Job Start (reset when starting to print the next job).
When Off is selected, the value does not reset until you perform
Manual Reset. However, once the value reaches 9999, it automatically
resets and returns to 0.
When Before Job Start is selected, the value returns to 0 when printing
starts for the next job so you can check the print length per job. You can
also check how far along the print job is while printing.
Before Job Start
Manual Reset When a reset is performed, the value for print length returns to 0.
Media Management items
When you select the Media Type when loading media, or download an EMX file using the supplied Epson Edge
Print or Epson Edge Dashboard and register the media setting values to the printer, the media setting values are
already set to match the media being used and therefore do not need to be changed normally. When using special
media or when a problem such as head striking or banding is detected in printing results, change the default.
The default settings for each of the following items differ depending on the content set in Media Type.
Item Parameter Explanation
Change Name Assign a name of up to 20 characters to the Media Settings being
saved. Using distinctive names makes it easier to select banks for use.
Media Type Adhesive Vinyl Select the Media Type that matches the type of media you have
loaded. The printer stores the optimum media settings according to
the Media Type. When the Media Type is changed, each setting for
media registered to the current media setting number changes to the
value for the Media Type after changing.
U “Media Settings List for Each Media Type” on page 159
Banner
Film
Textile
Paper/Other
Canvas
Advanced Settings In most situations, use the values set for each media type as they are.
When using special media or when a problem such as head striking
or banding is detected in printing results, change the default.
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Item Parameter Explanation
Pre-Heater
Pre-Heater On Select whether or not (On/Off) to use the pre-heater. When this is set
to Off, the Pre-Heater does not heat up.
Off
Temperature 30 to 55˚C (86 to
131˚F)
Heats up to the temperature set here in the following cases.
❏ When a print job is received
❏ When pre-heating begins (including warming up the print head)
Platen Heater
Platen Heater On Select whether or not (On/Off) to use the platen heater. When this is
set to Off, the platen heater does not heat up.
Off
Temperature 30 to 50˚C (86 to
122˚F)
Heats up to the temperature set here in the following cases.
❏ When a print job is received
❏ When pre-heating begins (including warming up the print head)
If the temperature of the platen heater is too high, it may cause
nozzle clogging.
After Heater
After Heater On Select whether or not (On/Off) to use the after heater. When this is
set to Off, the after heater does not heat up.
Off
Temperature 30 to 55˚C (86 to
131˚F)
Heats up to the temperature set here in the following cases.
❏ When a print job is received
❏ When pre-heating begins (including warming up the print head)
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Item Parameter Explanation
Drying Time per Pass 0.0 to 10.0 Secs
Specify how long the printer stops feeding media to allow the
ink to dry after printing one pass. You can select a value
between 0.0 and 10.0 seconds. The time needed for the ink to
dry varies with ink density and the media used. If the ink
blurs on the paper, set a longer time for drying the ink. The
longer the drying time, the more time required for printing.
Proceed to Drying after
Print
No Rewind Select whether to feed the end of the printout to the after heater
position after printing (No Rewind, Rewind) or not to feed it (Off).
When No Rewind is set, the media that has been fed for drying is not
rewound when the next job is received. This is suitable for printing
the next job after cutting the media.
When Rewind is set, the media that has been fed for drying is
automatically rewound before printing when the next print job is
received, which avoids creating any unnecessary margins. This is
suitable for continuous, consecutive printing.
If you need to cut the media when Rewind is set, hold down the
[
] button (rewind button) to return the end of the printout to the
cutter groove before cutting. If you cut the media without rewinding,
the next print job will not be performed correctly.
Rewind
Off
Print Head Warm Up Long If you notice horizontal banding or incorrect colors in the printouts,
condensation may have formed on the print head surface. This issue
may occur when the ambient temperature is low or when printing
large areas at a high ink density. When this function is enabled, the
printer automatically warms up when a print job is received to
prevent condensation on the print head surface. Printing starts when
the temperature of the heater and print head reaches the target
temperature.
If the issue continues even after setting this to Short, try setting it to
Long. Setting this to Long increases the effectiveness of
condensation prevention, but it also increases the warm-up time.
This function does not work if the Platen Heater setting is set to Off.
Short
Off
Platen Gap 1.6 Set the Platen Gap (the distance between the print head and the
media).
In most situations, use the values set for each media type as they are.
If the print results are scratched or smudged, they may be improved
by setting a larger value. However, choosing a larger gap than
required may result in ink stains inside the printer, reduced print
quality, or shorter product life.
2.0
2.5
Feeding Tension Lv1 to Lv4 In most situations, use the values set for each Media Type as they are.
Increase tension if creases appear in the media during printing. The
higher the value, the greater the tension.
Paper Suction Lv0 to Lv10 Set the strength of the suction by the platen heater on the media. The
higher the value, the greater the suction.
In most situations, use the values set for each Media Type as they are.
If the media is wavy on the platen heater, increase the setting.
If graininess or out-of-focus characteristics are detected in printing
results obtained using thin or soft media or if the media is not fed
normally, reduce the set value.
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Item Parameter Explanation
Head Movement Range Data Width Choose the range over in which the print head moves during
printing.
Data Width: The print head moves within the range of the print
data's width. Restricting the extent of the print heads' movement
increases print speed.
Printer Width: The print head moves within the range of the printer's
maximum media width. Select this option for more even print results
with less variation.
Media Width: The print head moves within the range of the width of
the media that is loaded.
Printer Width
Media Width
Multi-Strike Printing On (2 to 8) Choose the number of times each line is printed.
To perform high-density printing, increase the frequency.
Off
Media Feed Speed Limi-
tation
On Normally, select Off.
Set this to On if media sticks, wrinkles, or tears easily when printing
on thin media.
When this is set to On, print speed slows down.
Off
Pressure Roller Load Light In most situations, use the values set for each Media Type as they are.
If the following occurs when printing, you may be able to eliminate
the problem by changing the Pressure Roller Load to Light.
❏ Wrinkling around the pressure rollers.
❏ Staining due to the media striking the print head.
❏ Pressure rollers leaving marks on the media.
Medium
Heavy
Skew Reduction On Select whether or not (On/Off) the printer performs operations to
correct media skew (media fed skewed) when media is loaded.
Normally, select On. Set this to Off if the media shows marks from the
rollers due to skew corrections.
Off
Roll Winding Direction Printable Side Out Set this according to the winding direction of the media being
loaded.
Printable Side In
Take-Up Standard Normally, select Standard.
Set this to Strength Tension when printing on media that is prone to
static electricity and sticking or becomes wavy, making it difficult to
take-up. If the issue continues even when this is set to Strength
Ten sio n, use media that is less prone to static electricity.
Strength Tension
Skip Wrinkled Media Off Normally, leave this Off.
To avoid printing on the wrinkled part at the leading edge of the
media at the start of printing, we recommend setting the length to
500 mm. However, if you want to set a different length depending on
the media you are using and the print content, you can set the length
so that printing is not performed within a range of 10 to 1000 mm
from the leading edge. Set the length in increments of 10 mm.
However, no media is fed when jobs are continuous.
On (10 to 1000 mm)
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Item Parameter Explanation
Periodic Cleaning
Auto
*
Performs periodic head cleaning at the optimal time based on the
media settings.
Manual When setting the frequency according to how often you use the
printer, set it to Manual.
Execution Timing Set the frequency of periodic cleaning to Print Duration, Print Page,
or Print Length.
Print Duration 1 to 1440 minutes Print Duration sets how many minutes of printing time to wait
before cleaning the print head.
Normally, set Suspend until Next Page to On. If you set Suspend
until Next Page to Off, head cleaning is performed even during
printing when it is time for periodic cleaning.
Suspend until
Next Page
On
*
Off
Print Page 1 to 100 pages Print Page sets how many pages to print before cleaning the print
head.
Print Length
*
1.0 to 100.0 m (3.3
to 328.1 ft)
Print Length sets the length of media to print before cleaning the
print head.
Normally, set Pre-execute on previous page to On. If you set
Pre-execute on previous page to Off, head cleaning is performed
even during printing when it is time for periodic cleaning.
Pre-execute on
previous page
On
*
Off
Cleaning Level
(SC-S9100 Series)
Extra Light
*
Cleaning Level sets the strength of the head cleaning.
Light
Medium
Heavy
Cleaning Level
(SC-S8100 Series)
Light
*
Medium
Heavy
Maintenance Menu
* indicates default settings.
Item Explanation
Print Head Nozzle Check Print a pattern, and then check the status of the nozzles for the print
head. Inspect the pattern visually and perform Head Cleaning if you
detect any gaps in the pattern.
See the following for details.
U “Print Head Nozzle Check” on page 89
Print Position Right
Center
Left
Head Cleaning
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Item Explanation
Auto Cleaning Execute Head Cleaning. Perform Auto Cleaning first. If this does not
clear the clogs, perform Cleaning (Light), then Cleaning (Medium),
and then Cleaning (Heavy) until the clogs are cleared.
If nozzles are still clogged even after performing Cleaning (Heavy),
check the following for information on what to try next.
U “Head Cleaning” on page 90
Cleaning (Light) Select Nozzles
All Nozzles
Cleaning (Medium) Select Nozzles
All Nozzles
Cleaning (Heavy) Select Nozzles
All Nozzles
Print Head Fluff & Ink Mist Removal If performing Head Cleaning does not resolve issues such as ink drops
or streaks in the printouts, perform Print Head Fluff & Ink Mist
Removal.
Print Head Warm Up If you notice horizontal banding or incorrect colors in the printouts,
condensation may have formed on the print head surface. This issue
may occur when the ambient temperature is low or when printing large
areas at a high ink density. If you enable Print Head Warm Up in Media
Management, the printer automatically warms up when a print job is
received to prevent condensation on the print head surface. Printing
starts when the temperature of the heater and print head reaches the
target temperature. To shorten the warm-up time, perform this function
just before sending the print job.
When this function is selected, warm-up begins.
This function does not work if the Platen Heater setting is set to Off.
Cleaning the Mainte-
nance Parts
Print Head/Area
around the Cap
Start cleaning the selected parts. See the following for more
information on cleaning.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
U “Cleaning the Media Cleaner” on page 77
Media Cleaner
Print Head Nozzle Limi-
tation
On Set the print heads to use for printing.
For example, if there is a clogged nozzle in one print head and the clog
cannot be cleared after repeated head cleaning, you can continue
printing using the unclogged print head. Use this when you want to
solve the problem without interrupting the printing work.
❏ When the print head needs to be replaced, continue work until it is
replaced.
Confirm the check pattern printed by Print Head Nozzle Check, and
then select the print head that is not clogged.
Using the Print Head Nozzle Limitation function increases the print
time. This could also reduce print quality. We recommend using it only
during the time until the clogged nozzles can be cleared.
Off
*
Replace Maintenance Parts If you are replacing the maintenance parts before the message
indicating that it is time to replace them appears on the control panel's
screen, do so from this menu.
Replace Waste Ink Bottle If you are replacing the waste ink bottle before the message indicating
that it is time to replace the waste ink bottle appears on the control
panel's screen, do so from this menu.
U “When you want to replace it at any time” on page 86
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Item Explanation
Pre-Storage Maint. Be sure to perform this procedure in advance if you are not going to use
the printer for two weeks or more (the power is off). See the following
for more information.
U “Pre-maintenance When Not Using the Printer for an Extended
Period” on page 93
Move Preparation Prepares the printer for moving or transporting. When moving the
printer, perform this step in advance, if necessary.
Before transporting the printer, contact your dealer or Epson Support.
See the following for more information.
U “Moving and Transporting the Printer” on page 145
Ink Circulation Cleaning (SC-S9100 Series only) This circulates the white ink in the print head and tubes.
Automatic ink circulation may occur between pages when printing
multiple copies in a batch. In this case, colors may appear different
before and after circulation, and printing may take longer. Perform this
procedure before starting the print job to avoid interruptions due to
automatic ink circulation.
Print Head Refresh (SC-S9100 Series only) Perform this if you notice uneven shading (areas with inconsistent color
depth) in the printouts.
Head Washing Perform this if nozzle clogging is not cleared after performing head
cleaning several times and cleaning around the print head.
Check for any faint or missing sections in each color of the nozzle check
pattern to select the areas that need to be washed. Select All Nozzles
when there are faint or missing sections all over.
Head washing uses the following number of cleaning ink supply units
(sold separately).
When specific rows are selected in Select Nozzles
Two for each row selected
When All Nozzles is selected
SC-S9100 Series: 10 for 10 Color Mode, 11 for 11 Color Mode (With WH)
SC-S8100 Series: 12
Supply Status Menu
Displays the amount of wear and the model number for each consumable item.
U “Options and Consumable Products” on page 141
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Replacement Part Information Menu
Item Explanation
Suction Cap
Contact your dealer or Epson Support for assistance.
Ink Supply Pump
Ink Tube
Ink tube connector
Ink Pans
Cloth Wiper Carriage
Carriage Motor
Media Feed Motor
Circulation Pump Unit (SC-S9100 Series only)
Printer Status Menu
Item Explanation
Firmware Version Printer Displays the selected information.
If you set the printer name using Epson Edge Dashboard supplied with
this printer, that name is displayed in Printer Name.
Print head
Printer Name
Fatal Error Log
Operation Report Total Print Area
Total Media Feed
Length
Total Carriage Pass
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Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
It is time to clean the Carriage Scale.
See your documentation for details.
The Carriage Scale is dirty. See the following to clean the scale.
U “Cleaning the Carriage Scale” on page 78
When the Carriage Scale is dirty, the printer cannot read the printing area
accurately, resulting in poor print quality. If the message is displayed, we
recommend cleaning immediately.
The waste ink bottle is nearing the end of
its service life.
Prepare a new one.
You can continue printing until
replacement is required.
The waste ink bottle is getting full. Make sure you have a new waste ink bottle
ready.
U “Options and Consumable Products” on page 141
Ink supply unit is not recognized.
Try installing again.
Ink supply unit is not recognized. Please
replace the XXXXX.
XXXXXX represents the target ink color.
Install the ink supply unit again. If the message persists, insert a new ink supply
unit (do not reinsert the ink supply unit that caused the error).
The heater is warming up. One or more heaters is still being warmed to the specified temperature. To start
printing while the heater temperature is low, press Start to display a
confirmation screen, and then press OK to start.
The media and print head are contacting.
Check whether the print results are clean.
Printing can continue.
If you check the print results and they are dirty, stop printing and clean around
the print head.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
U.S., Canada, and Latin America
At the same time, refer to “Head Strikes” in the online Troubleshooting & Tips to
take measures so striking does not reoccur.
Other regions
At the same time, refer to “Head Strikes” of “Troubleshooting & Tips” in the
Online Manual to take measures so striking does not reoccur.
XXXXX is nearing the end of its service
life.
The replacement interval is approaching for the part that is shown. Make sure
you have a new part ready.
The media is not attached to the roll core
on the auto take-up reel unit.
Attach the media.
Media is not correctly attached to the auto take-up reel unit.
If this happens while printing, press Pause to stop printing.
Flip the Auto switch on the auto take-up reel unit to the Off position, then flip it
back and reattach the media to the auto take-up reel unit.
U “Using the Auto Take-up Reel Unit” on page 46
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Messages What to do
The roll core is spinning.
Check whether the media is loose.
Printing can continue.
Take-up reel stopped because the roll
core was spinning.
Reload media correctly on the take-up
reel.
The roll core is spinning.
Remove the media from the media
holder, and then reload the media.
Media is not correctly attached to the media feeding unit or the auto take-up
reel unit.
Check the condition of the media and reattach it correctly if necessary.
U “Loading Media” on page 44
U “Using the Auto Take-up Reel Unit” on page 46
The inside of the printer is hot.
Lower room temperature.
Lower the temperature of the room until it is within the temperature range
described in the “Specifications Table.”
U “Specifications Table” on page 163
The inside of the printer is hot, so it
cannot be used.
Turn printer off. Wait for printer to cool
down, and then turn on the power.
Turn off the printer's power, and lower the temperature of the room until it is
within the temperature range described in the “Specifications Table.”
When the temperature of the room has fallen, turn on the printer's power.
The same error will occur, even with the power on, if the temperature has not
completely fallen.
U “Specifications Table” on page 163
The media is low. The remaining amount of loaded media is running low. Prepare new media.
The media is not loaded correctly.
Lower the media loading lever towards
the rear, remove the media, and then
reload the media.
Media was not correctly loaded. Refer to the following, and load the media
correctly.
U “Loading Media” on page 44
There is a problem with the media or the
print results; auto adjust cannot be done.
Adjust manually.
The scanning device may be
malfunctioning.
Contact Epson Support.
Manual adjustment is possible.
Pressing OK cancels the error.
When doing Auto execution of Print Adjustments, execution is not possible for
the following media, settings, and environment.
❏ Media with an uneven surface
❏ Media that bleeds-through easily
❏ The printer is used in a place that is exposed to direct sunlight or
interference from other ambient light sources.
In these cases, execute Manual Adjustment.
U “Optimizing Media Settings (Automatic Adjustment)” on page 58
If the printer is exposed to interference from ambient light sources, shade the
printer from these sources and perform the function again; it may succeed. If
the function fails after shading the printer, execute Manual Adjustment.
If the above items do not apply, and the same error occurs again, contact your
dealer or Epson Support.
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Messages What to do
[XXXXX] is different from the winding
direction of the loaded roll media.
Open the Printer Cover and load the
media again.
XXXXX represents the Roll Winding Direction setting that was selected when
loading media.
Does the Roll Winding Direction selected when loading media match the
actual winding direction?
Move the media loading lever to the back to resolve the error. Move the media
loading lever forward again, and follow the printer's on-screen instructions to
reset the Roll Winding Direction correctly.
It is time to clean the XXXXX. XXXXX represents the name of the part to be cleaned.
Parts requiring periodic cleaning are displayed when it is time for cleaning.
Follow the cleaning instructions for each part.
Clean the Print Head/Area around the
Cap.
The print head and the area around the cap are dirty and need to be cleaned.
Follow the instructions on the control panel screen to check and clean the areas
that need cleaning.
U “Cleaning Around the Print Head/Area Around the Cap” on page 78
Failed to inspect the condition of nozzles.
Cannot run "Auto Cleaning".
Select cleaning strength manually and
run Cleaning.
The printer has exceeded the temperature at which printer operations are
guaranteed. Adjust the temperature of the room, to start using the printer
again.
U “Specifications Table” on page 163
The combination of the IP address and
the subnet mask is invalid.
For details, see your documentation.
Make sure you have entered the correct values for the IP address and the
default gateway.
If you do not know the correct values, contact your network administrator.
Communication between the network
and the printer is unstable.
You may be able to resolve this by setting
IEEE802.3az (Energy Efficient Ethernet) to
"Off".
For details, see your documentation.
When the IEEE802.3az feature is set to On, the network connection may
become unstable depending on your environment, resulting in printing issues.
Press OK to finish printing.
See the following and use WebConfig to set the IEEE802.3az feature to Off.
U “Configuring IEEE802.3az settings” on page 135
Recovery Mode Firmware update failed, and the printer started in recovery mode. Follow the
steps below to update the firmware again.
1. Connect the computer and the printer with a USB cable (updates cannot be
performed over a network connection when the printer is in recovery mode).
2. Download the latest firmware from the Epson website, and then start the
update.
The media feeding unit cannot be
recognized. Turn off the power and check
whether the media feeding unit is
connected correctly.
XXXXXX
Turn off the printer, disconnect and reconnect the communication cable
connector for the media feeding unit, and then turn the printer back on.
If the same call for service is displayed on the LCD panel after turning the
printer off and on several times using the procedure above, contact your dealer
or Epson Support for assistance. Tell them the call for service code is "XXXXXX".
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When a Maintenance Call/Printer Error Occurs
Error messages What to do
Maintenance Request: Replace Parts
Soon
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A printer
error occurs if you continue to use the printer.
Maintenance Request: End of Parts
Service Life
XXXXXXXX
Printer error.
For details, see your documentation.
XXXXXX
Printer errors are displayed in the following situations.
❏ The power cable is not connected securely
❏ An error that cannot be cleared occurs
When a printer error occurs, the printer automatically stops printing. Turn off
the printer, disconnect the power cables from the outlets and from the AC
inlets on the printer, and then reconnect. Turn on the printer again.
If the same call for service is displayed on the LCD panel after turning the
printer off and on several times using the procedure above, contact your dealer
or Epson Support for assistance. Tell them the call for service code is "XXXXXX".
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Troubleshooting
You Cannot Print (Because the
Printer Does Not Work)
The printer does not turn on.
o
Is the power cable plugged into the
electrical outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there any problem with the electrical
outlet?
Make sure your outlet works by connecting the
power cable for another electric product.
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Make sure the printer's interface cable is securely
plugged into the correct terminals of the computer
and the printer. Also, make sure the cable is not
broken nor bent. If you have a spare cable, try
connecting with the spare cable.
o
Does the interface cable meet the necessary
specifications?
Check the "Interface" section in the Specifications
table.
U “Specifications Table” on page 163
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five
USB hubs are possible. However, we recommend
that you connect the printer to the first hub
connected directly to the computer. Depending on
the hub you are using, the operation of the printer
may become unstable. If this should occur, plug the
USB cable directly into your computer's USB port.
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on
the computer. If it is, disconnect the USB hub from
the computer and connect the computer directly to
the printer. Ask the USB hub manufacturer about
USB hub operation.
You ca n n ot print under the network
environment.
o
Are the network settings correct?
Ask your network administrator for the network
settings.
o
Connect the printer directly to the
computer using a USB cable, and then try to
print.
If you can print via USB, there are some problems on
the network environment. Ask your system
administrator, or refer to the manual for your
network system. If you cannot print via USB, see the
appropriate section in this User's Guide.
o
Is the network connection unstable?
Turn off the router, wait for about 10 seconds, and
then turn it back on.
o
Are you using a wired LAN connection with
a device that supports IEEE802.3az (Energy
Efficient Ethernet)?
When using a wired LAN connection with a device
that supports IEEE802.3az (Energy Efficient
Ethernet), the connection may become unstable or
disconnect, or the communication may slow down.
Follow the steps below to disable IEEE802.3az on
the printer and then connect.
Configuring IEEE802.3az settings
A
Disconnect the LAN cables connected to the
computer and the printer.
B
Disable IEEE802.3az on your computer if it is
enabled.
C
Connect the computer and the printer directly
with a LAN cable.
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135
D
On the printer, check the printer’s IP address in
(menu) - General Settings - Network
Settings - Network Status - Wired LAN
Status.
E
On the computer, start Web Config. Start a Web
browser and enter the printer's IP address.
F
Log in as an administrator.
Logging in U “Using Web Config” on page 39
G
Select the Network Settings tab - Wired LAN.
H
Set IEEE802.3az to Off.
I
Click Next.
J
Click Settings.
K
Disconnect the LAN cable that directly
connects the computer and the printer.
L
If you disabled IEEE802.3az on your computer
in step 2, enable it now.
M
Reconnect the LAN cables that you
disconnected in step 1 to the computer and the
printer.
If the issue continues after following the steps above, a
device other than the printer may be causing the
problem.
The printer has an error.
o
View the message displayed in the control
panel.
U “Control panel” on page 18
U “When a Message is Displayed” on page 131
The Printer Sounds Like It Is
Printing, but Nothing Prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a check pattern. Check patterns can be printed
without connecting the printer to a computer and
hence can be used to check printer function and
status.
U “How to Print a Nozzle Check Pattern” on
page 90
Refer to the following section for information on
what to do if the pattern does not print correctly.
Check pattern does not print
correctly.
o
Perform head cleaning.
The nozzles may be clogged. Print a check pattern
again after performing head cleaning.
U “Head Cleaning” on page 90
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and clogged.
Steps to take when the printer has not been used for
a long time U “Notes when not using the printer”
on page 30
SC-S9100 Series/SC-S8100 Series User's Guide
Problem Solver
136
The Prints Are Not What You
Expected
Print quality is poor, uneven, too
light, too dark, obvious graininess,
or the tone differs.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not
fire ink and the print quality declines. Try printing a
check pattern.
U “How to Print a Nozzle Check Pattern” on
page 90
o
Perform Print Adjustments.
There is a slight gap between the print head and the
media, so the colors may be applied in slightly
different positions due to the following factors.
❏ Difference in the direction the print head is
moving (right to left or left to right)
❏ Temperature and humidity
❏ Inertial force of movement of the print head
Displacement of the ink ejection positions may
cause the print results to show obvious graininess or
to appear out-of-focus.
Also, large discrepancies in the feed amount may
cause banding (horizontal banding, tint
unevenness, or stripes).
You can adjust color position differences and the
amount of media that is fed by doing Print
Adjustments. Perform Print Head Alignment and
Media Feed Adjustment for Media Settings and
adjust according to the media being used.
U “Optimizing Media Settings (Automatic
Adjustment)” on page 58
o
Is the Carriage Scale dirty?
When the Carriage Scale is dirty, the printer cannot
read the printing area accurately, resulting in poor
print quality. If the image quality does not improve
even after performing Print Head Alignment or
Media Feed Adjustment, see the following to clean
the carriage scale.
U “Cleaning the Carriage Scale” on page 78
o
Are you using a genuine Epson ink supply
unit?
This printer is developed for use with genuine Epson
ink supply units. If you use non-Epson ink supply
units, printouts may be faint, or the color of the
printed image may be changed because the
remaining amount of ink is not correctly detected.
Be sure to use the correct ink supply unit.
o
Are you using an old ink supply unit?
The print quality declines when an old ink supply
unit is used. Replace the old ink supply unit with a
new one. Use all of the ink in the ink supply unit
before the date printed on the package or within a
year of installing the ink supply unit in the bulk ink
solution, whichever is sooner.
o
Are the heaters at the correct temperature?
Raise the temperature if the print results are blurred
or smudged or the ink clots. Note, however, that
raising the temperature too high can cause the
media to shrink, wrinkle, or deteriorate.
In addition, the heaters may require some time to
reach the desired temperature if the ambient
temperature is low. The heaters may also not have
the desired effect after reaching the selected
temperature if the media is too cold. Allow the
media to warm to room temperature before use.
o
Are media settings correct?
Confirm that the media settings in the software RIP
or on the printer match the media actually in use.
o
Are you printing with Head Movement
Range set to Data Width?
When Head Movement Range is set to Data Width
in the settings menu, the print quality may slightly
decrease in exchange for faster speed. For higher
printing quality, set Head Movement Range to
Printer Width or Media Width.
U “Media Settings Menu” on page 121
o
Are you comparing the printing results to
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
SC-S9100 Series/SC-S8100 Series User's Guide
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o
Was a printer cover opened during printing?
Opening the printer cover or maintenance cover
during printing causes the print head to stop
abruptly, resulting in uneven colors. Do not open
the covers while printing is in progress.
o
Shake the White ink supply unit. (SC-S9100
Series only)
When using 11 Color Mode (With WH), the White ink
may have sedimented (components settling to the
bottom of the liquid). Remove the ink tray, shake it
well, and then perform Ink Circulation Cleaning
several times.
Shaking the Ink Supply Units U “Shaking” on
page 83
Ink Circulation CleaningU “Maintenance Menu” on
page 127
If the issue continues to occur, perform Print Head
Refresh.
U “Maintenance Menu” on page 127
The print is not positioned properly
on the paper.
o
Is the media loaded correctly and are the
margins correct?
If the media is not loaded correctly, the results may
be off center or part of the data may not be printed.
You should also check whether the correct options
are selected for side margins and Print Start
Position in the settings menu.
U “Loading Media” on page 44
U “General Settings Menu” on page 107
o
Is the media skewed?
If the media is not loaded correctly, the media may
skew and the print position may be displaced. Be
careful of the following, and load the media
correctly.
❏ When pulling out the media, hold the center of
the media in one hand, and pull it straight out.
❏ When you attach the end of the media to the
roll core, pull the center section of the media
straight down as you affix it.
❏ When attaching paper tape to the roll core,
make sure the media is taut when you attach it
to the take-up roll core.
U “Loading Media” on page 44
U “Using the Auto Take-up Reel Unit” on page 46
o
Is the media wide enough for the print
data?
Although printing normally stops if the print image
is wider than the media, data will be printed beyond
the edges of the media if Off is selected for Width
Detection in the settings menu. Choose On for
Width Detection in the settings menu.
U “General Settings Menu” on page 107
Vertical ruled lines are misaligned.
o
Is the media wavy?
Certain types of media may develop waves under
some conditions (humidity and temperature) while
installed in the printer. If a wave has developed,
press the
button in the control panel to feed the
media and avoid the affected area. We recommend
that you lower the temperature and humidity to
prevent waves from developing.
o
Is the print head misaligned?
If the print head is misaligned, ruled lines may be
misaligned accordingly. When vertical ruled lines are
misaligned, select Print Head Alignment to adjust
print head misalignment that occurs during
printing.
U “Print Head Alignment” on page 60
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Media
Media Jams.
o
Is media curled, folded, curved, creased, or
wavy?
Cut and remove the curled, folded, curved, creased,
or wavy part.
U “Cutting media” on page 53
o
Did you leave the media loaded for a long
time?
The pressure rollers may crease media left in the
printer, or the media may also become wavy or
curled.
o
Is the media too thick or too thin?
❏ Check the media specifications to determine
whether it can be used in the printer.
U “Supported Media” on page 145
❏ For information on how to configure print
settings using the software RIP, contact the RIP
manufacturer.
o
Is Paper Suction set too high?
In the media settings, reduce Paper Suction (the
force that sucks media down the media path).
U “Media Settings Menu” on page 121
o
Is the media sticking together due to static?
Try changing Take -Up to Strength Tension in the
Media Settings menu.
U “Media Settings Menu” on page 121
Printing does not stop even when
the media runs out
o
Is the setting for detecting the end of the
media on the printer set to Off?
If the End Detection setting in the Printer Settings
menu is set to Off, the printer may not be able to
detect when the media has run out.
U “General Settings Menu” on page 107
Removing Jammed Media.
Check the error displayed on the control panel screen,
and then follow the on-screen instructions to remove
the media.
c
Important:
Stop using the printer if the media edge plates
become deformed. Continuing to use the printer
with deformed media edge plates may cause
damage to the pressure rollers and print head.
Contact your dealer or Epson Support.
Caution:
Be careful not to trap your hands or fingers when
opening or closing the printer cover. Failure to
observe this precaution could result in injury.
Media slips off when printing starts
o
Are you cutting media partway with the
Proceed to Drying after Print setting set to
Rewind?
If media is cut at the point just after printing and
then rewound when the next print job starts, the
media may come off the pressure roller and printing
cannot be performed.
When cutting after printing, hold down the [
]
button (rewind button) to rewind the end of the
print to the cutter groove before cutting.
SC-S9100 Series/SC-S8100 Series User's Guide
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139
Others
Heater automatically turns off
o
The Pre-Heater, Platen Heater, and After Heater
settings turn Off if no print job is received and no
errors occur in the printer for a certain time. You can
change the time until the heater automatically
switches to Off in Sleep Timer from the settings
menu. U “General Settings Menu” on page 107
The heaters will reactivate when a print job is
received or preheating starts.
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
When no operations are performed on the printer
for the time set in Sleep Timer in the setup menu,
the printer enters sleep mode. You can change the
time before entering sleep mode in the General
Settings menu.
U “General Settings Menu” on page 107
Sleep mode is canceled when a print job is received,
the media loading lever is used, or another
operation involving printer hardware is performed.
The administrator password has
been forgotten.
o
Contact your dealer or Epson Support.
The red light is on inside the printer.
o
This is not a failure.
The light inside the printer may turn on during
operation.
SC-S9100 Series/SC-S8100 Series User's Guide
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Appendix
For the latest information, see the Epson Web site. (as of June, 2025)
Options and Consumable Products
Ink Supply Units
SC-S9100/SC-S9160
Color name
Product number
800ml 1500ml
Black T51P1 T51V1
Cyan T51P2 T51V2
Magenta T51P3 T51V3
Yellow T51P4 T51V4
Light Cyan T51P5 T51V5
Light Magenta T51P6 T51V6
Light Black T51P7 T51V7
Orange T51P8 T51V8
Red T51P9 T51V9
White T51PA T51VA
Green T51PF T51VF
SC-S8100/SC-S8160
Color name
Product number
800ml 1500ml
Black T51P1 T51V1
Cyan T51P2 T51V2
Magenta T51P3 T51V3
Yellow T51P4 T51V4
Light Cyan T51P5 T51V5
Light Magenta T51P6 T51V6
SC-S9100 Series/SC-S8100 Series User's Guide
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141
SC-S9130/SC-S9140
Color name
Product number
800ml 1500ml
Black T51S1 T51Y1
Cyan T51S2 T51Y2
Magenta T51S3 T51Y3
Yellow T51S4 T51Y4
Light Cyan T51S5 T51Y5
Light Magenta T51S6 T51Y6
Light Black T51S7 T51Y7
Orange T51S8 T51Y8
Red T51S9 T51Y9
White T51SA T51YA
Green T51SF T51YF
SC-S8130/SC-S8140
Color name
Product number
800ml 1500ml
Black T51S1 T51Y1
Cyan T51S2 T51Y2
Magenta T51S3 T51Y3
Yellow T51S4 T51Y4
Light Cyan T51S5 T51Y5
Light Magenta T51S6 T51Y6
SC-S9170
Color name
Product number
800ml 1500ml
Black T51N1 T51U1
Cyan T51N2 T51U2
Magenta T51N3 T51U3
Yellow T51N4 T51U4
Light Cyan T51N5 T51U5
SC-S9100 Series/SC-S8100 Series User's Guide
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142
Color name
Product number
800ml 1500ml
Light Magenta T51N6 T51U6
Light Black T51N7 T51U7
Orange T51N8 T51U8
Red T51N9 T51U9
White T51NA T51UA
Green T51NF T51UF
SC-S8170
Color name
Product number
800ml 1500ml
Black T51N1 T51U1
Cyan T51N2 T51U2
Magenta T51N3 T51U3
Yellow T51N4 T51U4
Light Cyan T51N5 T51U5
Light Magenta T51N6 T51U6
SC-S9180
Color name
Product number
1500ml
Black T51X1
Cyan T51X2
Magenta T51X3
Yellow T51X4
Light Cyan T51X5
Light Magenta T51X6
Light Black T51X7
Orange T51X8
Red T51X9
White T51XA
Green T51XF
SC-S9100 Series/SC-S8100 Series User's Guide
Appendix
143
SC-S8180
Color name
Product number
1500ml
Black T51X1
Cyan T51X2
Magenta T51X3
Yellow T51X4
Light Cyan T51X5
Light Magenta T51X6
Epson recommends the use of genuine Epson Ink Supply Unit. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed, and use of non-genuine ink is recorded for possible use in service support.
Others
Product name Product
number
Explanation
Cleaning Ink Supply Unit
(except for SC-S9180)
T56L0 Use for Pre-Storage Maint. and Change Color Mode.
Cleaning Ink Supply Unit
(for SC-S9180)
T56LC
Waste Ink Bottle T7240 This is the same as the waste ink bottle supplied with the printer.
Maintenance Parts Kit
(except for SC-S9180)
C13S210153 The following consumable items are included in one maintenance
set.
❏ Wiper unit (x1)
❏ Flushing pad (x1)
❏ Air filter (x2)
❏ Gloves (x2)
Maintenance Parts Kit
(for SC-S9180)
C13S210154
Ink Cleaner T6993 Identical to the Ink Cleaner supplied with the printer.
Clean Room Wiper
*
C13S090016 Identical to the Clean Room Wiper supplied with the printer.
Cleaning Stick C13S090013 Identical to the Cleaning Stick supplied with the printer.
Media Cleaner Brush C12C936031 Identical to the Media Cleaner Brush supplied with the printer.
* Not available for purchase in some countries and regions. We recommend BEMCOT M-3 II from the Asahi Kasei Corporation
when purchasing commercial products.
SC-S9100 Series/SC-S8100 Series User's Guide
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144
Supported Media
The following media can be used with the printer.
Print quality is greatly affected by the type and quality
of media used. Choose a media suited to the task at
hand. For information on use, refer to the
documentation supplied with the media or contact the
manufacturer. Before buying media in large quantities,
try printing on a smaller sample and check the results.
c
Important:
Do not use media that is wrinkled, scuffed, torn,
or dirty.
Roll media
Roll core size 2 or 3 inch
Roll outer
diameter
250 mm (9.84 in.) or less
Media width 300 mm (11.8 in.) to 1625.6 mm (64
in.)
Media
thickness
1 mm (0.03 in.) or less
Roll weight Maximum 45 kg (99 lb)
Cut media
Media width 300 mm to 1625.6 mm (11.8 to 64 in.)
Media length 500 mm (19.68 in.) or more
Media
thickness
1 mm (0.03 in.) or less
Moving and Transporting
the Printer
This section describes how to move and transport the
product.
Suitable Installation Locations
Install this printer in a location that meets the
following guidelines.
❏ A stable location that is flat and does not transmit
vibrations, with sufficient space around it, as
shown in the illustration.
100mm
3.93 in.
2925mm
115.15 in.
3620mm
142.51 in.
1000mm
39.37 in.
500mm
19.68 in.
500mm
19.68 in.
1000mm
39.37 in.
1480mm
58.26 in.
❏ A location that can sufficiently support the weight
of the printer (approx. 342 kg [754 lb]).
❏ A location where the printer’s two power cables
can be connected to separate outlets.
War n ing :
❏ To prevent ground leak accidents, connect to a
grounded (earthed) outlet. Connecting to
anything other than a grounded outlet could
result in electric shock or fire. Check the
electrical outlet that will be used. If the outlet
is not grounded, contact your dealer.
❏ Use only the type of power source indicated on
the printer's label. An electric shock or fire
could occur.
❏ Do not connect the power cable to a power
strip or multi plug. An electric shock or fire
could occur. Connect the power cable directly
to an outlet for domestic use.
❏ See the Specifications Table for the appropriate
environmental conditions (temperature and
humidity) for proper use.
U “Specifications Table” on page 163
SC-S9100 Series/SC-S8100 Series User's Guide
Appendix
145
Moving the Printer
This section explains how to move the printer to
another location on the same floor, assuming there are
no bumps or gaps in the floor or that if there are
bumps or gaps, they are within allowable
specifications. See the following for information on
moving over a floor with bumps or gaps that exceed
the allowable specifications, a floor that slopes, or how
to move to another floor or building.
U “Transport” on page 158
Caution:
Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to
observe this precaution could result in the printer
falling over, causing accidents.
c
Important:
❏ The printer can be moved across bumps of less
than 5 mm (0.19 in.) and gaps of less than 20
mm (0.78 in.). Before you start, check the
bumps and gaps of the route to move the
printer.
❏ When moving over bumps or across gaps,
disconnect the bulk ink solution and move it
separately from the printer.
❏ Move the printer with the ink supply units
installed.
The media roll lift may not be equipped depending on
the model or location.
Getting Ready
Preparing to move when there are no bumps
or gaps
A
Confirm that the printer is off.
B
Go to the back of the printer and remove the
waste ink bottle.
U “Replacing the Waste Ink Bottle” on
page 86
C
Disconnect the power cables and the computer
communication cable from the printer.
D
Remove media from the media feeding unit and
the auto take-up reel unit.
E
Unlock all of the casters.
Unlock the two casters at the front of the
printer and the two at the front of the bulk ink
solution.
c
Important:
Make sure you raise the levelers above the
casters before trying to move the printer.
Moving the printer without raising the
levelers could cause a malfunction. You need
the spanner supplied to adjust the levelers.
(1) Loosen the nut on the top of the levelers.
(2) Turn the nut on the bottom
counter-clockwise.
(3) Check that it is above the caster.
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146
F
Remove the media support and the media roll
lift.
Preparing to move when there are bumps or
gaps
A
Remove media from the media feeding unit and
the auto take-up reel unit.
B
Turn the pr inter on .
C
Press (Maintenance), and then press
Move Preparation.
D
Follow the on-screen instructions to drain the
ink from the printer.
E
Go to the back of the printer and remove the
waste ink bottle.
U “Replacing the Waste Ink Bottle” on
page 86
F
Turn off the printer.
G
Remove the port cover from the back of the
printer.
H
Disconnect the power cables and the computer
communication cable from the back of the
printer.
SC-S9100 Series/SC-S8100 Series User's Guide
Appendix
147
I
Remove the ink tube connector cover and the
lower port cover from the back of the printer.
J
Disconnect the two communication cables
from the bulk ink solution.
K
Remove the lever from the bulk ink solution.
SC-S9100 Series/SC-S8100 Series User's Guide
Appendix
148
L
Pull the lock handle toward you, and insert the
notch at the end of the lever onto the lock
handle.
M
Lower the lever.
Lift up and disconnect the ink tube connector.
N
Hold the knob for the ink tube connector, then
lift the connector and secure it at the top.
SC-S9100 Series/SC-S8100 Series User's Guide
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149
O
Insert the notch at the end of the lever, as
shown in the following illustration, and then
pull out the tray.
P
Position the lever with the u mark facing up,
and store the lever.
Q
Go to the front of the printer and lift up the
securing section of the bulk ink solution to
release it.
R
Unlock the casters on the bulk ink solution.
SC-S9100 Series/SC-S8100 Series User's Guide
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150
S
Pull out the bulk ink solution and attach the
port cover.
Make sure you remove the ink tube connector
cover before moving.
T
Remove the media support and media roll lift
from the printer and unlock the casters.
U “Preparing to move when there are no
bumps or gaps” on page 146
When moving through a narrow
space
Although the printer's depth is 925 mm (36.41 in.),
storing the after heater can reduce this to 745 mm
(29.33 in.).
When moving through a narrow space, such as a door,
follow the steps below to store the printer's after heater
before moving it.
Make sure the storing procedure is performed by two
people.
What You’ll Need
Hex wrench supplied
A
Remove the cap on the left side of the auto
take-up reel unit.
SC-S9100 Series/SC-S8100 Series User's Guide
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151
B
Loosen the locking screws on the media holders
and remove them both.
C
Disconnect the drying fan communication
cable.
D
Remove the screws shown in the illustration
from the left and right of the drying fan.
E
Grip the sides and pull the drying fan straight
up to remove it.
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152
F
Remove the screws shown in the illustration
from the left and right drying fan installation
plates.
G
Remove the drying fan installation plates.
H
When using the auto take-up reel unit, store the
tension bar.
I
Remove the screws shown in the illustration on
the left and right of the after heater.
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153
J
Store the after heater.
Two people should hold both sides of the after
heater when storing it.
1. Place your hands at the points shown in the
illustration and lift it up. At this point, hand B
should only support the after heater, while hand
A should lift it slightly straight up. Trying to lift
B will not move the heater at all.
2. Tilt the after heater toward you as shown in
the illustration.
3. Check that the protruding part on the side of
the after heater is in the position shown in the
illustration.
K
Use the screws that you removed to secure the
after heater at the points shown in the
illustration on the left and right.
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154
L
Go to the back of the printer, loosen the screws
inside the knobs for the media holder's locking
screws, and remove the knobs.
Moving
Moving when there are no bumps or gaps
Use four people to move the printer, and move so that
the printer goes first in the direction you are moving.
When pushing the printer, hold it at the edges, as
shown in the illustration.
Moving when there are bumps or gaps
Use three people to move the printer and one person
to move the bulk ink solution. Hold the printer at the
edges, as shown in the illustration, and move so that
the printer goes first in the direction you are moving.
Post-Move Installation
U.S., Canada, and Latin American users
Contact your dealer for product installation. The
product must be installed by an authorized dealer.
Damage to the product from unauthorized installation
will not be covered by your Epson warranty.
Other regions
After moving the printer, follow the steps below to
ready it for use.
Installing after moving when there are no
bumps or gaps
A
Check that the location is appropriate for
installation.
U “Suitable Installation Locations” on
page 145
B
See the Setup Guide and perform the following
procedures.
❏ Lock the casters
❏ Attach the waste ink bottle
❏ Level the printer
❏ Attach the media support and the media roll
lift
❏ Connect the computer communication cable
SC-S9100 Series/SC-S8100 Series User's Guide
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155
U Setup Guide (booklet)
If you do not have the Setup Guide on hand,
you can check the Online Manual.
C
Plug the power cables into outlets with
grounding (earth) connectors and then turn on
the power.
c
Important:
The shape of the plug varies with the region
or country of sale. Use the supplied power
cables only.
D
Perform a Print Head Nozzle Check to check
for clogged nozzles.
U “How to Print a Nozzle Check Pattern” on
page 90
E
Execute Print Adjustments in the Settings
menu.
U “Optimizing Media Settings (Automatic
Adjustment)” on page 58
Installing after moving when there are bumps
or gaps
A
Check that the location is appropriate for
installation.
U “Suitable Installation Locations” on
page 145
B
Return the after heater to its original position if
it was stored.
Reposition it by following the steps in “When
moving through a narrow space” in reverse
order.
U “When moving through a narrow space”
on page 151
Note the following points when repositioning
the after heater.
❏ When raising the after heater, make sure that
the protruding parts on the sides of the after
heater fit into the grooves shown in the
illustration.
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156
❏ Install the drying fan installation plates by
inserting the tip at the position shown in the
illustration and then lowering it down.
❏ Install the drying fan by inserting the left and
right hooks into the holes shown in the
illustration and then sliding it slightly toward
you.
C
See the Setup Guide and perform the following
procedures.
❏ Lock the casters on the printer
❏ Attach the waste ink bottle
❏ Level the printer
❏ Attach the bulk ink solution
*
❏ Attach the media support and the media roll
lift
❏ Connect the computer communication cable
U Setup Guide (booklet)
*When installing the bulk ink solution, store
the tray at the back of the printer before
proceeding.
If you do not have the Setup Guide on hand,
you can check the Online Manual.
D
Plug the power cables into outlets with
grounding (earth) connectors, and then turn on
the power.
c
Important:
The shape of the plug varies with the region
or country of sale. Use the supplied power
cables only.
SC-S9100 Series/SC-S8100 Series User's Guide
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157
E
Perform a Print Head Nozzle Check to check
for clogged nozzles.
U “How to Print a Nozzle Check Pattern” on
page 90
F
Execute Print Adjustments in the Settings
menu.
U “Optimizing Media Settings (Automatic
Adjustment)” on page 58
Transport
Before transporting the printer, contact your dealer or
Epson Support.
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Media Settings List for Each Media Type
The following table shows the media settings registered when a Media Type is selected.
Item
Media Type
Adhesive
Vinyl
Banner Film Canvas Textile
Paper/
Other
Platen Gap 1.6 2.0 1.6 2.0 2.0 1.6
Pre-heater
temperature
50˚C /122˚F 50˚C /122˚F 40˚C /104˚F 50˚C /122˚F 50˚C /122˚F 40˚C /104˚F
Platen heater
temperature
40˚C /104˚F 40˚C /104˚F 40˚C /104˚F 40˚C /104˚F 40˚C /104˚F 40˚C /104˚F
After heater
temperature
50˚C /122˚F 50˚C /122˚F 50˚C /122˚F 50˚C /122˚F 50˚C /122˚F 40˚C /104˚F
Drying Time per Pass 0 second 0 second 0 second 0 second 0 second 0 second
Proceed to Drying
after Print
Off Off Off Off Off Off
Print Head Warm Up Off Off Off Off Off Off
Feeding Tension Lv2 Lv2 Lv2 Lv2 Lv4 Lv2
Paper Suction Lv4 Lv4 Lv4 Lv4 Lv4 Lv6
Head Movement
Range
Data Width Data Width Data Width Data Width Data Width Data Width
Multi-Strike Printing Off Off Off Off Off Off
Media Feed Speed
Limitation
Off Off Off Off Off Off
Pressure Roller Load Heavy Medium Medium Medium Medium Heavy
Skew ReductionOnOnOffOnOnOn
Roll Winding Direction Printable
Side Out
Printable
Side Out
Printable
Side Out
Printable
Side Out
Printable
Side Out
Printable
Side Out
Skip Wrinkled Media Off Off Off Off Off Off
Take-Up Standard Standard Standard Standard Standard Standard
Periodic Cleaning Auto Auto Auto Auto Auto Auto
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System Requirements
Each software can be used in the following environments. (As of June, 2025)
The supported operating systems vary by region and may change.
For the latest information, see the Epson Web site.
Epson Edge Dashboard
c
Important:
Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements.
If these requirements are not met, the software cannot monitor the printer correctly.
❏ Disable your computer's hibernate function.
❏ Disable the sleep function so that the computer does not enter sleep status.
Windows PC
Operating systems Windows 11
Windows 10 x64
CPU Multi-core processor (3.0 GHz or faster)
Intel Core i5 3.4 GHz or faster recommended
Free memory 4 GB or more
Hard disk
(free space during installation)
2 GB or more
Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 1000Base-T
Browser Microsoft Edge
Mac
Operating systems Mac OS X 10.9.5 or later
CPU Multi-core processor (3.0 GHz or faster)
Intel Core i5 3.4 GHz or faster recommended
Free memory 4 GB or more
Hard disk
(free space during installation)
2 GB or more
Display resolution 1280 x 1024 or better
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Communication interface High Speed USB
Ethernet 1000Base-T
Browser Safari 6 or later
Epson Edge Print PRO
Operating environment
Operating systems Windows 11
Windows 10 x64
CPU Intel
®
Core
™
i3 3.0 GHz or faster (released after April 2014)
Free memory 8 GB or more
Hard disk
(free space during installation)
50 GB or more
Display resolution 1280 x 1024 or better
Communication interface High Speed USB
Ethernet 100Base-TX/1000Base-T
The computer on which this software is installed is expected to be able to simultaneously use other applications,
such as Adobe Illustrator. Therefore, we recommend using a computer with the highest specifications available.
In addition, the data that this software handles is normally several GB, and could reach several tens of GB for long
high-quality print jobs.
Because of this, we recommend a computer that has sufficient free storage space.
The following is the recommended environment for using this software.
Recommended environment
Operating system (OS) Windows 11
Windows 10 x64
CPU Intel
®
Core
™
i7-14700 processor or faster
Free memory 32 GB or more
Storage
(free space during installation)
SSD 1 TB or more
Display resolution 1280 x 1024 or better
Communication interface Hi-Speed USB
Gigabit Ethernet
Web Config
The following browsers are supported. Make sure you are using the latest version of the browser.
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Internet Explorer 11, Microsoft Edge, Firefox, Chrome, Safari
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Specifications Table
Printer Specifications
Printing method On-demand ink jet
Nozzle configuration
Except for White
SC-S9100 Series
400 nozzles x 2 rows x 10 colors
(Magenta, Yellow, Cyan, Black,
Light Magenta, Light Cyan, Light
Black, Red, Orange, Green)
SC-S8100 Series
400 nozzles x 4 rows x 6 colors
(Magenta, Yellow, Cyan, Black,
Light Magenta, Light Cyan)
White (SC-S9100
Series only)
400 nozzles x 4 rows x 1 color
(White)
Resolution (maxi-
mum)
1200x1200dpi
Control code ESC/P raster (undisclosed
command)
Media feed meth-
od
Friction feed
Built-in memory 4GB
Interface SuperSpeed USB
100Base-TX/1000Base-T
* 1*2
Rated voltage (#1,
#2)
SC-S9160/SC-S9180:
AC200-240
Other models:
AC 100-120 / AC 200-240 V
Rated frequency
(#1, #2)
50/60Hz
Rated current (#1,
#2)
SC-S9160/SC-S9180:
10 A
Other models:
12 A/10 A
Power consumption (total for numbers #1 and #2)
Printer Specifications
In use
SC-S9100 Series
Approx. 1190 W
SC-S8100 Series
Approx. 1350 W
Ready status Approx. 500 W
Sleep mode Approx. 3.4 W
Power off Approx. 0.3 W
Temperature and humidity (without condensation)
In use 15 to 35˚C (59 to 95˚F), 20 to 80%
Recommended: 20 to 32˚C (68 to
89.6˚F), 40 to 60%
In storage
(Before
unpacking)
-20 to 60˚C (-4 to 140˚F), 5 to 85%
(Within 120 hours at 60˚C (140˚F),
within a month at 40˚C (104˚F)
In storage
(After
unpacking)
-20 to 40˚C (-4 to 104˚F), 5 to 85%
(Within a month at 40˚C (104˚F)
Temperature and humidity range
Gray area: Printing
Cross-hatch lines: Recommended
Dimension
Storage
dimensions
(W) 2620 x (D) 925 x (H) 1021 mm
(W) 103.14 x (D) 36.41 x (H) 40.19
in.
Maximum
dimensions
(W) 2620 x (D) 1130 x (H) 1380 mm
(W) 103.14 x (D) 44.48 x (H) 54.33
in.
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Printer Specifications
Weight
*3
SC-S9100 Series
Approx. 342 kg
Approx. 753.98 lb
SC-S8100 Series
Approx. 340 kg
Approx. 749.57 lb
*1 Use a shielded twisted pair cable (category 5e or
higher).
*2 We recommend using a 1000BASE-T
connection when printing.
*3 Not including ink supply units.
Note:
For stable color printing, maintain a constant room
temperature of 20 to 32˚C (68 to 89.6˚F).
c
Important:
Use the printer at an altitude of 2000 m (6562 ft.)
or less.
War n ing :
This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
Information of EU declaration of conformity
The full text of the EU declaration of conformity of
this equipment is available at the following internet
address.
https://www.epson.eu/conformity
ZICTA Type Approval for Users in Zambia
See the following website to check the information for
ZICTA Type Approval.
https://support.epson.net/zicta/
Ink Specifications
Type Dedicated ink supply unit
Pigment ink
SC-S9100 Series
Magenta, Yellow, Cyan, Black, Light
Magenta, Light Cyan, Light Black,
Red, Orange, Green, White
SC-S8100 Series
Magenta, Yellow, Cyan, Black, Light
Magenta, Light Cyan
Use by date Date printed on the ink supply
unit (stored at normal
temperatures)
Print quality
guarantee expiry
One year (after installing in the
printer)
Storage
temperature
When packed and stored:
-20 to 40˚C (-4 to 104˚F)
(Within 4 days at -20˚C [-4˚F],
within 1 month at 40˚C [104˚F])
When installed in the printer:
-20 to 40˚C (-4 to 104˚F)
(Within 4 days at -20˚C [-4˚F],
within 1 month at 40˚C [104˚F])
When packed and transported:
-20 to 60˚C (-4 to 140˚F)
(Within 4 days at -20˚C [-4˚F],
within 1 month at 40˚C [104˚F],
within 72 hours at 60˚C [140˚F])
Dimensions
(approx.)
1500 ml:
180 (W) x 410 (D) x 30 (H) mm
(7.08 [W] x 16.14 [D] x 1.18 [H] in.)
800 ml:
117 (W) x 360 (D) x 30 (H) mm
(4.6 [W] x 14.17 [D] x 1.18 [H] in.)
Capacity 1500 ml, 800 ml
Important Notes
Regarding the Printer
Restrictions on Copying
Observe the following restrictions to ensure the
responsible and legal use of the printer.
Copying of the following items is prohibited by law:
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❏ Bank bills, coins, government-issued marketable
securities, government bond securities, and
municipal securities
❏ Unused postage stamps, pre-stamped postcards,
and other official postal items bearing valid
postage
❏ Government-issued revenue stamps, and
securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certificates,
negotiable notes, checks, etc.), monthly passes,
concession tickets, etc.
❏ Passports, driver’s licenses, warrants of fitness,
road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying
copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful
by obtaining the permission of the copyright holder
before copying published material.
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