User Manual
Product:
WHIM01SS
© 2025 RVM Australia Pty Ltd. All Rights Reserved
Contents
Safety Information
Important Safety Instructions..................................................................1-3
Electrical Requirements..............................................................................3
Setup & Operation
Installation Guide.........................................................................................3
Parts & Features...........................................................................................4
Operation..................................................................................................5-6
Cleaning & Care.............................................................................................7
Support & Warranty
Troubleshooting..........................................................................................8
Peace of Mind Guarantee............................................................................10
Warranty.................................................................................................11-13
*Figures and illustrations on all artworks are provided for reference only and may dier from the
actual product appearance.
*Product design and specifications may be changed without notice.
Important Safety Instructions
© 2025 RVM Australia Pty Ltd. All Rights Reserved
1
DANGER
WARNING
1. Read all instructions carefully before using this appliance.
2. Always turn the power o at the power outlet before you insert or remove the power plug.
Remove by grasping the plug and do not pull on the cord.
3. DANGER: Do not operate the appliance if:
• the power cord or plug is split, melted or damaged;
• the appliance has malfunctioned;
• the appliance has been damaged in any manner.
If any of the above incidents occur, return your appliance to the nearest authorised service
center for examination, repair or adjustment.
4. DANGER: Do not attempt to disassemble, adjust or repair the appliance yourself.
5. DANGER: Do not under any circumstances immerse the power cord, mains plug or appliance
body in water or any other liquid.
Immediate hazards which WILL result in severe personal injury or
death.
6. WARNING: If the power cord is damaged, it must be replaced by the manufacturer, its service
agent or a similarly qualified person in order to avoid a hazard.
7. WARNING: Ensure the appliance and it’s accessories are cleaned regularly and according to the
Cleaning & Care instructions within this user manual.
8. WARNING: Incorrect operation and improper use may damage the appliance or parts thereof,
and cause severe personal injury.
9. WARNING: Do not cover the ventilation openings and ensure there the appliance is at least 10cm
free on each side and has 10cm of clearance above the appliance.
10. WARNING: If the appliance is accidentally dropped into water or any other liquid, turn o the
power at the power outlet and remove the power cord plug from the outlet. DO NOT REACH INTO
THE WATER TO RETRIEVE THE APPLIANCE UNTIL IT HAS BEEN DISCONNECTED FROM THE POWER
OUTLET.
11. WARNING: Do not run the power cord over carpeting or other heat insulators. Do not cover the
cord. Keep cord away from trac areas, and do not submerge in water.
12. WARNING: Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard
or explosion.
13. WARNING: Do not store explosive substances such as aerosol cans with a flammable propellant
in this appliance.
14. WARNING: If disposing of this appliance, ensure to follow your local regulations regarding the
flammable gas within the product.
15. WARNING: Do not damage the refrigerant circuit and ensure the appliance is never plugged
in or attempted to operate if any damage to the circuit has occurred or may have potentially
occurred.
16. WARNING: Do not use mechanical devices or other means to accelerate the defrosting process
or ice harvesting process, other than those recommended by the manufacturer.
17. WARNING: Do not use other types of electrical appliances inside of this appliance.
Hazards or unsafe practices which COULD result in severe personal
injury or death.
Important Safety Instructions
2
18. CAUTION: Close supervision is necessary when this appliance is used near children.
19. CAUTION: Keep the appliance and it’s power cord out of reach of children.
20. CAUTION: Wait for the appliance to cool before moving. Carry only by the outer side panels.
21. CAUTION: Remove the appliance from the power outlet before cleaning.
22. CAUTION: Do not use other liquid to make the ice-cube other than water.
23. CAUTION: Do not place the appliance near a window as rain or moisture ingress may cause an
electric shock.
24. CAUTION: Never tip over the appliance.
25. This appliance is not intended to be operated by means of an external timer or separate remote-
control system.
26. Do not permit the power cord or plug to touch hot objects or allow the power cord to lay across
the appliance.
27. This appliance is deemed for use indoors only.
28. Children should not play with the appliance or the packaging materials.
29. Always use this appliance with a power outlet of the voltage (A.C. only) marked on the rating
label of the appliance.
30. Do not use the appliance for any purpose other than its intended use.
31. Do not place your appliance on or near a hot gas flame, electric element, heated oven or any hot
surface.
32. Do not wind the power cord around the appliance.
33. Do not carry or pull the appliance by the power cord.
34. Do not place the appliance on top of any other appliance.
35. Do not allow the power cord to hang over the edge of a table or bench top.
36. Keep liquids away from the internal components of the appliance.
37. Do not place anything on top of the appliance.
38. Ensure the appliance is placed on a horizontal, even and stable surface.
39. This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities or lack of experience and knowledge unless they have been
given supervision or instruction concerning use of the appliance in a safe way by the person
responsible for their safety, and understand the hazards involved.
40. This appliance is intended to be used in private households and not in applications such as:
• sta kitchen areas, oces and other working environments;
• farm houses;
• by guests in hotels, motels and other residential type environments;
• bed and breakfast type environments;
• commercial environments.
41. Do not use the appliance with any accessories other than the ones supplied with the appliance.
42. This appliance suits an ambient temperature range between 10-43°C. Avoid operating the
appliance outside of this ambient temperature range.
CAUTION
Hazards or unsafe practices which COULD result in minor personal
injury.
Electrical Requirements
Installation Guide
© 2025 RVM Australia Pty Ltd. All Rights Reserved
3
Do not attempt to modify the power cord or plug in any way.
If the power cord is too short, do not use an extension cord. Have a qualified electrician or serviceman
install an outlet near the appliance.
Westinghouse recommends the use of a residual current device (RCD) with a tripping current that
does not exceed 30mA in the electrical circuit supplying power to all appliances.
Neither Westinghouse nor the retailer can accept any liability for damage to the product or personal
injury as a result of a failure to observe the electrical connection procedures or instructions within
this manual.
1. Carefully remove the appliance from the box.
2. Remove any packaging around the appliance and power cord. Do not remove any warning
labels.
3. Clean the appliance and it’s accessories, following the Cleaning & Care instructions within this
manual.
4. !IMPORTANT! Before using the Ice Maker, ensure to leave it standing upright on a stable and even
surface for 1 hour to allow the refrigerant fluid to settle before connecting the Ice Maker to the
power outlet.
5. Ensure to read the Operation instructions within this manual before your first use, and always
follow these instructions when operating the appliance.
Important Safety Instructions
43. Do not operate the appliance in direct sunlight, as this will aect the performance of the
appliance.
Power Supply 220-240V, 50/60Hz
Electrical Safety Class I
Climate Class SN, N, ST, T
Ice-Making Rating 0.8A
Ice-Harvest Rating 1.0A
Refrigerant R 600a /15g
Vesicant C
5
H
10
Net Weight 6.2kg
Parts & Features
4
1. Lid
2. Control Panel
3. Ice Basket
Full Sensor
4. Ice Scooper
5. Ice Basket
6. Air Outlet
7. Water Drain
1
2
3
4
5
6
7
A B C D
E
F G
A. Water Low Indicator
B. Ice Full Indicator
C. Power Indicator
D. Small Size Indicator
E. Large Size Indicator
F. On/O Button
G. Size Select Button
Operation
© 2025 RVM Australia Pty Ltd. All Rights Reserved
5
Before your first use of this appliance, ensure to complete one cycle of the appliance’s self cleaning
function found in the Cleaning & Care section of this manual on page 7.
1. Complete one cycle of the Self Cleaning function of the appliance (see Cleaning & Care on page
7).
2. Lift up the Lid and remove the Ice Basket from the appliance. The Water Tank for this appliance is
underneath where the Ice Basket sits and there is a “MAX” marker for the Maximum Water Level
of the Water Tank. Fill this Water Tank up to the “MAX” marker, but ensure to never fill over this
marker.
3. Place the Ice Basket back into the appliance and insert the power cord plug into a power outlet.
Switch the power outlet on and the Power Indicator will begin to flash, indicating that the
appliance is in standby mode.
4. Press the On/O Button to turn the appliance on. The Power Indicator will now illuminate without
flashing, and either the Small or Large Size Indicator will illuminate. Should you wish to change
the size of ice being produced, simply press the Size Select Button to toggle between the two
options.
5. The appliance will begin producing Ice, taking approximately 6-12 minutes per cycle depending
on many factors including the size chosen, room temperature and water temperature.
6. When you are finished with the appliance, switch the power outlet o and remove the power
cord plug from the power outlet. Move the appliance so that the Water Drain is over a sink or a
suitably sized large container to catch the water. Remove the drain cap from the Water Drain to
allow all the water left in the Water Tank to drain out. Re-insert the drain cap after all the water
has been drained and return to storage.
Ice Basket Full
1. Once the Ice Basket is full, the Ice Full Indicator will illuminate. When Ice has been removed/used,
then the appliance will return to operation once more to top up the Ice Basket.
Water Tank Low
1. When the Water Tank runs out of water, the Water Low Indicator will illuminate. To fill up the
Water Tank, first you must press the On/O Button to stop operation on the appliance.
2. Carefully remove the Ice Basket and fill the Water Tank back up to the “MAX” marker.
3. Return the Ice Basket to the appliance and wait 3 minutes to allow the water to settle within the
appliance.
4. After waiting 3 minutes, press the On/O Button once more to turn the appliance back on, and it
will resume operation as normal.
NOTE: It is recommended to change the water in the Water Tank every 24-48 hours. Do not attempt to
make ice with water that has been left in the Water Tank for longer than 48 hours.
NOTE: Should you wish to stop operation of the appliance mid-way through an ice cycle, press and
hold the On/O Button to cancel the cycle and switch the appliance o. Water will drain from the ice
spindles located above the Ice Scooper, and allow any ice that has already formed to drop away from
the spindles on their own.
Operation
6
WARNING: Incorrect operation and improper use may damage the appliance or parts thereof, and
cause severe personal injury.
WARNING: Do not cover the ventilation openings and ensure there the appliance is at least 10cm free
on each side and has 10cm of clearance above the appliance.
WARNING: Do not use mechanical devices or other means to accelerate the defrosting process or ice
harvesting process, other than those recommended by the manufacturer.
WARNING: Do not use other types of electrical appliances inside of this appliance.
CAUTION: Close supervision is necessary when this appliance is used near children.
CAUTION: Do not use other liquid to make the ice-cube other than water.
CAUTION: Do not place the appliance near a window as rain or moisture ingress may cause an electric
shock.
Cleaning & Care
© 2025 RVM Australia Pty Ltd. All Rights Reserved
7
This appliance is fitted with an Automatic Self-Cleaning Function to clean out the inner piping. We
recommend this Self-Cleaning Function is used every 7-14 days depending on the frequency of use of
the appliance.
Automatic Self-Cleaning Function
1. Remove the Ice Basket from the appliance.
2. Fill the Water Tank up to the “MAX” marker with water only. Ensure to not fill the Water Tank
above the “MAX” marker.
3. Insert the power cord plug into a power outlet and switch the power outlet on. The Power
Indicator will begin to flash to indicate the appliance is in standby mode.
4. Press and hold the On/O Button for 6-10 seconds until the Small and Large Size Indicators begin
to flash alternating. This indicates that the Self-Cleaning Function has been activated and the
appliance will begin the program.
5. After approximately 30 minutes, the appliance will complete it’s Self-Cleaning Function program
and the Small and Large Size Indicators will stop flashing, and the appliance will return to
standby mode.
6. Once the appliance has finished the Self-Cleaning Function program, switch o the power outlet
and remove the power cord plug from the power outlet. Carefully move the appliance so that
the Water Drain is over a sink or a suitably sized large container to catch the water. Remove the
drain cap from the Water Drain to allow all the water left in the Water Tank to drain out. Re-insert
the drain cap after all the water has been drained.
Whilst the Automatic Self-Cleaning Function helps to clean the internal piping of the appliance, this is
not sucient enough on it’s own to maintain the cleanliness of the appliance. Some manual cleaning
is required for the accessories and removable parts of the appliance. This Manual Clean should be
completed every 7-14 days depending on the frequency of use of the appliance.
Manual Clean
1. The Ice Basket and Ice Scooper can be removed from the appliance and soaked in warm soapy
water. Use a non-abrasive cloth or brush to scrub the surface of the Ice Basket.
2. With the Ice Basket removed, the Water Tank and surrounding interior walls can be cleaned with
a diluted solution of warm water and a mild detergent. Use a damp, non-abrasive cloth or brush
to scrub the Water Tank and surrounding interior walls.
3. The outside surface of the appliance can be wiped with a damp, non-abrasive cloth. Avoid
getting water or any liquid in the Air Outlet or any other internal area of the appliance where
electrical components may be.
4. Once cleaned, the Water Tank needs to be flushed through with clean water. Carefully move the
appliance so that the Water Drain is over a sink or a suitably sized large container to catch the
water. Remove the drain cap from the Water Drain to allow all the water left in the Water Tank to
drain out. Using another vessel, pour clean water through the appliance whilst it is over the sink
or suitably size container to flush out any lasting dirty water.
5. Once flushed, re-insert the drain cap and allow the Water Tank to dry completely. Once the Water
Tank, Ice Basket and Ice Scooper has dried completely, return the Ice Basket and Ice Scooper to
the appliance before storing away.
Troubleshooting
8
Before calling for service, if the appliance fails to operate:
• Check that the appliance is plugged in correctly and securely. If it is not, remove the plug from
the power outlet, wait 10 seconds and then plug it back in correctly and securely.
• Inspect your home’s circuit breakers to see if any have blown or tripped. If these seem to be
working correctly, test another appliance in the same power outlet to ensure the power outlet is
working correctly. If appropriate, test the appliance in another power outlet within your house.
• Ensure that you have read and followed all instructions within this manual, including but not
limited to the instructions within the following segments of this manual:
» Important Safety Instructions;
» Electrical Requirements;
» Installation Guide;
» Operation;
» Cleaning & Care.
• Review the below Troubleshooting chart and attempt to remedy the issue if appropriate/
applicable in your situation.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
The Ice Maker is no longer
producing Ice.
The water tank does not have
enough water and the Water
Low Indicator is illuminated.
Stop the Ice maker by pressing
the On/O button and then
pour more water into the
Tank. Ensure to not exceed the
Maximum Water Level Marker.
The Ice Basket is full and the
Ice Full Indicator is illuminated.
Remove ice from the Ice
Basket.
The ice is stuck together after
production.
The ice size selected is too
large for the current climate or
water temperature.
Reduce the size of the ice to
the Small option.
The water temperature in the
Water Tank is too low.
Drain and replace the water
with a higher temperature
water. We recommend to use
water at a temperature of
8-15°C
The Ice Maker is not producing
ice.
The ambient temperature of
the room is too high.
Operate the appliance in a
dierent room or adjust the
ambient temperature to under
43°C.
If none of the above solves the problem, DO NOT try to adjust or repair the appliance yourself.
Should you be unable to contact your place of purchase for assistance or resolution, call our
customer service centre at:
Australia: 1300 883 109
Mon-Fri 8:00am - 4:00pm AWST
New Zealand: 0508 776 546
Mon-Fri 8:30am - 4:30pm NZDT
Visit our website for
FAQ’s, helpful tips & hints
or to leave a review.
@
Westinghouse Small Appliances Australia
@
westinghousesmallappliancesau
Peace of Mind Guarantee
Our Westinghouse small appliances are backed by a 12 month guarantee as part of our dedication to
provide quality products for our customers. This means that if you purchase a Westinghouse small
appliance which has a manufacturer defect/fault, or does not meet the seller’s specifications as a
result of a defect/fault, then the seller will either repair or replace the unit, or refund the purchase
price of the unit at their own discretion (refer to clause 4 of the Limited Warranty).
This does not apply to products which have been misused/abused, poorly maintained or serviced,
damaged due to negligent handling, accidentally damaged or normal wear and tear. Ensure to follow
all instructions within this instruction manual, including the Cleaning & Care section for correct
maintenance. (See page X)
Your warranty does not cover the following:
• Damage caused by power surges, voltage supply issues, power dips or usage of the
incorrect voltage.
• Damage caused by service or modification of the unit which are not performed by
authorised service centres or personnel.
• Damage caused by the use of accessories, attachments, consumables, parts or devices which
are not produced for the product by Westinghouse and it’s licensees.
• Damage caused by exposure of the product to abnormally corrosive conditions.
• Damage caused by incorrect or improper operation and/or installation.
• Damage caused by a failure to follow additional instructions.
• Products which have had the serial number and/or rating label removed.
• Usage of the product which are outside of the intended applications (refer to page 1-2).
• Freight costs incurred during a claim, consumables, loss, damage or accessories which require
periodic replacement by nature (filters, seals etc.).
How to claim under this warranty:
1. Carefully check the operating instructions, user manual and the terms of this warranty;
2. Have the model and serial number of the appliance available;
3. Have the proof of purchase (e.g. receipt) available;
4. Return the unit to place of purchase;
5. If unable to return to the place of purchase, call our service centre on 1300 883 109.
If your warranty claim is accepted, the product may be replaced with a similar or refurbished unit
or repaired using refurbished parts. If your warranty claim is not accepted, the seller will inform you
and provide any further options which are available in your situation. If the product is to be repaired
or shipped as a result of this, you will be responsible for the cost of repair and/or any freight charges
incurred.
10
To register your product, view the most up-to-date user manuals and FAQ’s, visit the product page by
scanning the QR code on your product’s cord label.
Limited Warranty
11
1. Nothing in this Warranty aects the Consumer’s rights under the Australian Consumer Law. The
benefits to the Consumer under this Warranty are in addition to the rights and remedies of the
buyer under any Consumer Guarantees. The Australian Consumer Law requires that we confirm
that:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
2. Subject to Clause 1, the Seller warrants that Westinghouse branded products will be free of
manufacturing defects and will perform to the Seller’s specifications subject to the following
clauses.
3. The benefit of this Warranty extends only to the owner of the property in which the Products
manufactured or supplied by the Seller are installed and used by the owner for the duration of
the Warranty Period under standard domestic applications.
4. The Warranty commences on the date of the purchase of the product and continues for the
benefit of the Owner for the Warranty Period. If within the Warranty Period a manufacturing
defect is discovered in the Product, or the Product fails to perform to the Seller’s specifications
as a result of some defect in material or workmanship in the Product, then the Seller will at its
own discretion:
a. Repair or replace the Product at the cost of the Seller. Goods repaired or replaced under this
Warranty will be warranted for the remaining period of the Warranty. Products presented
for repair may be replaced by refurbished products of the same type rather than being
repaired. Refurbished parts may be used to repair the products.
b. Refund the purchase price paid by the consumer.
5. The Warranty does not apply to Product that :
a. Has failed due to excessive wear and tear beyond what is considered to be reasonable.
b. Has been misused or neglected.
c. Has been damaged accidentally or by acts of God including fire and flooding.
d. Has been used or operated contrary to operating or maintenance instructions.
e. Has been damaged by the Consumer or a third party authorised to act for the consumer in
transit from the Sellers store to the Consumer.
f. Has been modified, altered or tampered with by unauthorized persons.
g. Damage caused by insects or vermin and claims based on the presence of insects or
vermin.
h. Has been used in commercial situations or applications.
© 2025 RVM Australia Pty Ltd. All Rights Reserved
Limited Warranty
12
It also excludes breakables such as glass and ceramic items, consumable items such as those
that require periodic replacement as part of the ordinary use, lack of care or maintenance of
the product or as directed by the instruction booklet, minor cosmetic issues (including, without
limitation, paint and coatings) and normal wear and tear, and does not cover the cost of claiming
under the warranty or transporting the goods to and from the place of purchase.
6. In order to make a claim under the Warranty, the Owner must, where possible return the goods
to the Seller’s store at the Owner’s cost. Proof of purchase must be supplied in all cases.
7. The seller will examine any returned Products and if the Seller determines that there is an
apparent defect through no fault of the Owner, the Seller will:
a. Make note of the Owner’s contact details including the Owner’s telephone number which
the owner can be contacted during business hours, postal address and e-mail address.
b. Make note of the defects reported by the Owner.
c. Take back the defective goods from the owner and determine within a reasonable time
through dialogue with the Seller whether the goods are defective.
d. Advise the owner within a reasonable time frame whether it accepts or rejects the Product
claim.
e. If the Seller accepts the return of the Product, the Seller must arrange to have
i. The Product repaired or,
ii. Replace the damaged or faulty Product or,
iii. Refund the purchase price.
Note that repairs or replacements may be done with refurbished items or parts, or replaced with
a similar item.
8. The Seller will not accept any returned Product which has not been returned strictly in
accordance with this Warranty.
Limited Warranty
13
9. For the purpose of this Warranty:
a. Australian Consumer Law means the law as set out in Schedule 2 of the Competition and
Consumer Act 2010 (Cth).
b. Consumer means the Purchaser of goods from the seller.
c. Consumer means a Consumer as that term is set out in section 3 of the Australian
Consumer Law.
d. Consumer Guarantees means the guarantees under the Australian Consumer Law.
e. Implied terms means any guarantees, conditions, warranties or other terms implied by any
Australian Commonwealth, State or Territory laws, (excluding the Australian Consumer
Law) or the law of any other jurisdiction.
f. Owner has the meaning set out in clause 3.
g. Warranty means this warranty.
h. Product means the Product/s bought by the Owner from the Seller that fall under this
warranty.
i. Warranty Period means:
i. In relation to Cast Iron Cookware: 3 Year Limited Warranty
ii. In relation to Non-Stick Cookware: 3 Year Limited Warranty
iii. In relation to Cooking Utensils: 3 Year Limited Warranty
iv. In relation to Knives/Knife Block Sets: 3 Year Limited Warranty
v. In relation to Stainless Steel Cookware: 10 Year Limited Warranty
vi. In relation to Chopping boards: 1 Year Limited Warranty
vii. In relation to Small Appliances: 1 Year Limited Warranty
© 2025 RVM Australia Pty Ltd. All Rights Reserved
www.westinghousesmallappliances.com.au
1300 883 109
13 Merino Entrance, Cockburn Central 6164, WA
and Westinghouse are trademarks of Westinghouse Electric Corporation.
Used under license by RVM Australia Pty Ltd.
