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PF326QA
Digital Photo Frame User Manual
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TABLE OF CONTENTS
Frame Overview _________________________________________________________________________ 3
Getting started __________________________________________________________________________ 4
Frameo app __________________________________________________________________________4
Frameo quick setup ______________________________________________________________________ 5
Start using Frameo _______________________________________________________________________ 5
Connecting a new friend ____________________________________________________________ 5
Navigating your Frameo ___________________________________________________________________6
The quick menu ___________________________________________________________________ 6
Slideshow actions __________________________________________________________________7
Fullscreen calendar ________________________________________________________________ 9
Settings ________________________________________________________________________________ 9
My frame ________________________________________________________________________ 9
Manage photos __________________________________________________________________ 10
My friends ______________________________________________________________________ 12
Display _________________________________________________________________________ 13
Slideshow _______________________________________________________________________ 13
Calendar ________________________________________________________________________ 15
Calendar details settings ___________________________________________________________ 16
Wi-Fi ___________________________________________________________________________ 17
Notifications _____________________________________________________________________17
Backup and Restore _______________________________________________________________ 18
Help ___________________________________________________________________________ 19
About __________________________________________________________________________ 20
Privacy ________________________________________________________________________________20
Support _______________________________________________________________________________ 20
Warranty, Compliance, Support and Safety information ________________________________________21
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Frame Overview
1. Power Button
● Press the power button to power on the frame, the LED light will be on with the system.
● When the frameo app is on, press the power button once to turn off LED light on, press it again
to turn the light on.
● Hold the power button for about 2 seconds to get Power Options Menu. To avoid any possible
damage to the frame, please do not unplug the power adapter from the frame while the device
is on.
2. RESET
3. TF Card Slot
TF cards can be used to import photos to the frame. Photos can also be exported to a TF card from
the frameo to make a backup or move to a computer, etc. Note that photos cannot be displayed
directly from a TF card.
4. Type-C
5. Wall Mounting Hole
6. LED Light
Default on with the system, users can press the power button to turn on/off the LED light.
7. Speaker
8. Bracket
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Getting started
Congratulations on your brand new Frameo photo frame!
If you are new to using Frameo then start by following the Frameo quick setup or follow the
on-screen guide when powering it on for the first time.
Once you have set up your Frameo frame, you can start connecting it to your friends and family.
Frameo app
To send photos to your frame, use the Frameo app for iOS or Android.
Scan code to find the app
Video tutorials
Check out our “Frameo Tutorials” playlist on YouTube with
informative videos where we guide you on how to get started using
Frameo. Scan the code to the right or use the link to find the playlist.
bit.ly/3zKtxWX
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Frameo quick setup
When starting your frame for the first time, you will need to set up the frame.
●
Select a language. This will be the language used on the Frameo.
● Connect your frame to the internet by connecting it to Wi-Fi.
● Verify or correct the date and time.
● Frameo may ask you to update to the latest version. It is recommended to update your
frame before continuing if asked to.
●
Enter your name, and the location where you have placed your frame, e.g. “John Doe” and
“Living room”, “Kitchen” or “Office”. Finally, set the time zone if not already correct.
Start using Frameo
The next step is to connect Frameo with your friends and family by providing them with acode
from your frame.
If you want to be able to send photos to the frame yourself, start by downloading the app foriOS
or Android on App Store or Google Play. Then use the code to connect your frame and app as
described below.
Connecting a new friend
Make sure that your friend has downloaded and installed the Frameo app.
Click the add friend icon on your frame . A dialog will appear showing a connection code,
which is valid for 12 hours.
Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your
friend.
Once your friends have added the code in their Frameo app, they will automatically appear on
your frame and be able to send you photos.
Read chapter Change options for a friend to allow connected friends to retrieve and share the
connection code via the smartphone app. If a connected friend is subscribed to Frameo
+
, you can
also allow them to view and manage the frame’s content or perform a backup of your media and
settings.
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Navigating your Frameo
Swipe left or right to go through your photos.
The quick menu
To access the quick menu, simply tap once on the screen.
In the menu you will find the most used features.
Wi-Fi
Opens Wi-Fi menu. Also displays the name of the current Wi-Fi you are connected to, if any.
Album selector
A quick menu to select what album to play or manage your albums.
Power menu
Opens the Power menu.
My calendar
Opens the full-screen calendar, where you can switch between different views, add friends or
a calendar, and access a quick guide to help you get started using the calendar on your frame.
My photos
Opens All photos.
Add friend
This will generate a code that you can share with your friends and family so they can connect and
send photos to your frame.
Settings
Opens the Settings.
Add to album
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Adds the photo currently being displayed to an album of choice.
Adjust photo
Allows you to adjust the position of the photo in the frame for an even better fit. Here you can also
use to rotate your photo, and you can use to edit the caption on imported photos. For
receiving photos, please ask the sender to edit the caption in the Frameo app.
Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be
centered around what is selected as the most important part. See the first picture below.
Fit to frame will make sure that the entire photo is shown on the screen. See thesecond
picture below.
React to photo
Opens the React menu.
NB: The React menu can also be accessed by double-tapping on the screen.
Hide photo
Hides the current photo. This means that the photo will no longer be shown in the slideshow. If
needed, the photo can be shown again through the My photos menu.
Delete photo
Deletes the selected photo.
Slideshow actions
Interacting with videos
When a video is shown, two additional controls are shown. One for play/pause of the video and
one to control the volume level for video sounds.
Press to start the video playback. Pressing will pause the video
playback.
Press to open the volume slider. Use the slider to adjust the volume level for
video sounds.
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Pressing will mute the video while pressing will unmute the video.
NB: Make sure to always use the power off button on the device or in the power menu to turn
Frameo off. Never disconnect power when Frameo is running.
React menu
Tap one of the reactions to let the sender know how it made you feel.
External storage menu
When inserting an external storage (e.g. a microSD card) a menu will automatically appearwith
three options: Press to play photos directly from the external storage, press to import
photos to the internal memory of your frame or press to make a backup of your frame.
Clock, date and weather widgets
You have the option to display the current time, date, and weather in the upper-right corner of the
frame during the photo slideshow. Tapping the time or date will open the full-screen calendar,
while tapping the weather will open the weather menu.
Power menu
Tap the power icon
your frame using
to access the power menu. Here you can power off using
or enter sleep mode using .
, restart
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Weather menu
The weather menu contains more detailed weather forecasts and has shortcuts to weather-related
settings.
Shows the weather location of your frame. Tap to access the weather location settings.
1 DAY
1-day forecast, which includes weather conditions for time periods of the day.
4 DAY
4-day forecast. Tap to see the weather forecast for the next four days.
Displays the frame’s current time. Tap to access the time settings.
Fullscreen calendar
Calendar views
Tap the Calendar view selector in the upper-right corner of the full-screen calendar to choose
your calendar view. Select the number of days shown in the full-screen calendar.
●
4 days
● Week
● Month
Event details
Tap an event in the calendar to see more details (e.g., description and location).
Fullscreen menu
Tap the three dots in the upper-right corner to Add a friend, Add a calendar, Sync now
or Show guide. From here, you can also access the Settings or the Power menu.
Settings
Through the settings, you can personalize your frame to your needs.
My frame
Frame name
Change the name of your frame. This is also the name that connected friends and family will see in
their list of connected frames in the smartphone app.
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Frame location
Change the location of your frame. This is the location displayed on your friends' and family's list of
connected frames, which can help to distinguish frames from each other.
Set language
Set the language used on the frame.
Weather location
Set the location for the frame's weather feature, ensuring that your frame displays the appropriate
weather forecast for you.
Temperature unit
Set your temperature scale to Celsius or Fahrenheit.
Date
Set the date used on the frame.
Time
Set the time used on the frame.
Frameo will automatically try to set the correct date and time when connected to the internet.
Time zone
Set the time zone used on the frame.
Set first day of week
Set which day of the week is considered the first.
Use 24-hour format
Enable/disable 24-hour time format.
Manage photos
In the manage photos menu, you can see how many photos are on your frame and the storage
they use. You can also see the amount of storage left available on your device for storing new
photos.
My photos
Manage your photos and albums.
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Toselect multiple photos, tap the Multi Select button or tap-and-hold on a single photo to
automatically enable this mode.
Filter what photos to see and sort in what order you want to see them.
NB: The sorting selected here will not affect the order of which the photos are displayed in the
slideshow. To change this, see:
Tomanage your albums, tap My Albums. A list of all your albums will be displayed.
When tapping the three dots for more options, you can:
Play in slideshow, which will start the selected album as a slideshow immediately.
Change name to change the name of an album
Delete album to remove it entirely.
NB: The photos in an album you delete will not be deleted from the local storage and will still be
available to use in other albums or viewable from All Photos.
Tomake a new album, simply tap Create new album, at the bottom of thelist.
Detail View
Tap a photo once to enter detail view.
Presented to you, are options to Display, Add to album, Adjust, Hide or Delete the photo.
Additionally, you can see information on where the photo is stored (upper-right corner), how it
was transferred, when it was taken, when it was received and the size of the file.
Local storage
External storage
Transfer from computer
Allows you to transfer photos from a computer using a USB cable. Enable the feature and then
follow the on-screen guide for step-by-step instructions on how to transfer photos to your frame.
For more information, please visit our help center: https://frameo.com/usb_faq
Import photos
Allows you to import photos from external storage (e.g. microSD card).
Before you try to import photos, make sure you have an external storage (e.g. microSD card)
inserted into your frame with the photos you wish to import.
Start by selecting the photos that you want to import onto your frame. Once selected, tap the
import button to start the importprocess.
Use to select or deselect all photos on the external storage (e.g. microSDcard).
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Use to set the sort order of photos before import and to order by ascending/descending.
NB: Please note, many frames will need a FAT32 formatted microSD card with a maximum of 32GB
of storage. Please check with the brand of your frame for more information regarding
compatibility for your specific device.
Export photos
Allow you to export photos from the frame to external storage (e.g. microSD card).
The export function will export all photos on the frame as well as profile pictures.
Play from external storage
Enable/disable playback of photos and videos directly from an external storage (e.g. microSDcard)
without taking up space on the frame.
My friends
This list contains all the connected friends that are allowed to send photos to your frame.
Friend settings
Click the settings icon to open the Friendsettings.
From here, you can change the following permissions for a friend:
Share code: Allow / disallow a friend to share the code to the frame. If this is enabled, the friend
can retrieve and share the code to the frame from his/her app.
See frame photos: Allow / disallow a friend to see the photos that are currently on your frame.
The friend will need to have Frameo
+
features enabled to make use of this.
Manage frame photos: Allow / disallow a friend to manage the photos that are currently on your
frame. This includes being able to display, hide or delete photos.
The friend will need to have the Frameo
+
features enabled to make use of this.
Delete friend
From the Friend settings, you can also delete a friend, by pressing Delete friend. This will remove
the friend from the list and their permission to send photos to the frame. You will then be asked to
confirm the removal and if you would like to remove all photos previously received from this
friend.
Add friend
Toallow a new person to send you photos, simply tap the add friend button and share the
presented code in whatever way you prefer.
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Display
Brightness level
Adjust the brightness level of the screen.
Sleep mode
Frameo offers a sleep mode which turns off the screen to reduce power consumption. The default
setting is to turn off the screen at 23:00 and turn on the screen again at 07:00 every day.
This can be altered by changing your sleep schedule(s). It is possible to have multiple schedules
active at once to e.g. have different settings for weekdays and the weekend or a separate schedule
to turn off the frame while at work.
Your frame is not powered down or on standby, so you will still be able to receive photos
during sleep mode.
Calendar Timed View (Requires Premium Access)
Calendar timed view lets you schedule specific times for the frame to show the full screen calendar
instead of your photo slideshow. This can be customized by changing your calendar schedule(s). It is
possible to have multiple schedules active at once to fit your daily routine - e.g., showing the
calendar from 06:00 to 09:00 during weekday mornings, automatically switching back to photos for
the rest of the day, or creating a separate schedule for the weekend.
Text size
Adjust the size of the text displayed on the screen.
Display size
Adjust the overall size of items on the screen, including text, icons, and menus.
Slideshow
Timer
Set the duration that a photo should be displayed before showing the next photo.
Fill frame
Choose how your photos are displayed by default. When enabled, photos will fill the entire frame
by focusing on the most important part. When disabled, the entire photo is shown with
background bars at the sides, top or bottom to ensure nothing is cropped.
When Fill frame is enabled, you can choose which part of the photo to focus on by adjusting it
until the most important area is centered.
Frame background
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Choose between several different frame background options to be shown as bars if the photo does
not fill the screen.
Photo display order
Set the order of the photos in your slideshow.
Sort your slideshow by:
● Date received: Photos are displayed in the order they were received.
● Date taken: Photos are displayed in the order they were taken.
● Shuffle: Photos are shuffled and shown in a random order.
Order:
●
Newest first: Shows your most recent photos first (by date taken or received).
●
Oldest first: Shows your oldest photos first (by date taken or received).
Show caption
Set whether or not to display the captions that your friends have sent with the photo. Check to
display captions. Uncheck to hide captions.
Show Profile Photo
Show or hide the sender's profile photo during the slideshow.
Show clock
Set whether or not to display the clock widget in the upper-right corner of the slideshow.
Show weather
Set whether or not to display the weather widget in the upper-right corner of the slideshow.
Show date
Set whether or not to display the date widget in the upper-right corner of the slideshow.
Hybrid view
Enable/disable hybrid view. Hybrid view adds a calendar banner to the slideshow.
Enable Collage mode
Enable/disable the collage mode. The slideshow will automatically group photos together and
show them in a collage.
Maximum photos in collage
Set the maximum of photos to bundle in Collage mode. Display from two up to six pictures side by
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side on your frame.
Video volume
Adjust the volume level for video sounds on the frames.
Video playback
Determine how videos should be played when autoplay is enabled.
● Loop videos: The video will loop until the slideshow timer is up.
●
Play once: The video will play once and show its thumbnail until the timer is up.
●
Play once and continue: The video will play once and continue to the next photo, or video,
once it completes.
Autoplay
Enable/disable autoplay of videos in the slideshow. Videos can always be manually started
regardless of this setting.
Auto mute
Enable to automatically mute the video volume after a short period of time of not interacting with
the frame.
Calendar
Add Calendar
This generates a QR code. Scan it with your smartphone to connect a calendar to the frame viathe
Frameo app.
Hybrid view
Enable/disable hybrid view. Hybrid view adds a calendar banner to the slideshow.
Calendar view
Select the number of days shown in the full screen calendar.
● 4 days
● Week
● Month
Start calendar on current day
Choose to start the calendar on the current day or on the first day of the week (defined in the
settings).
Fade past events
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Choose whether or not to fade out past events in the calendar.
Show week numbers
Set whether or not to display week numbers in the full-screen calendar.
Date
Set the date used on the frame.
Time
Set the time used on the frame. Frameo will automatically try to set the correct date and time
when connected to the internet.
Time zone
Set the time zone used on the frame.
Set first day of the week
Set which day of the week is considered the first.
Use 24-hour format
Enable/disable 24-hour time format.
Calendar details settings
Tap your calendar name to access the connected calendar’s settings.
The sync icon next to the calendar name shows its current connection status.
Syncing in progress
Successfully synced
Warning: See status on frame or Calendar detailsin app
Sync failed
Calendar inactive
Calendar display name
Change the name of the calendar - this only affects how it is displayed on the frame, not the
original calendar.
Calendar event color
Choose the event color for the calendar.
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Sync now
Tap this to sync the calendar now. (Note: The calendar automatically syncs every 15 minutes)
Remove calendar
Remove the connected calendar from the frame.
Wi-Fi
Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal,
Connection status will say that Wi-Fi login is required and show . Tap this to open a login screen
where you can enter credentials to access the network.
Wi-Fi details
Use to show details about the current connectedWi-Fi.
Reset Wi-Fi
Use to delete all Wi-Fi information and restart your frame.
Notifications
Show notifications
Enable/disable notifications shown during the slideshow (e.g. when a new photo is received).
Notification volume
Adjust the volume level for notification sounds.
Storage space
Enable/disable notifications for when frame storage is low.
Backup
Enable/disable notifications if automatic backup has failed.
Network connection
Enable/disable notifications showing network connection status.
Calendar sync
Enable/disable notifications about your calendar sync status.
New photos
Enable/disable notifications when new photos are received.
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Transfer From Computer
Enable/disable notifications for files transferred from a computer.
New friends
Enable/disable notifications when new friends are added.
Software update
Enable/disable notifications when a software update has been installed.
Feature news
Enable/disable notifications when new exciting features are added.
Date and time
Enable/disable notifications if time or date is not set correctly.
Backup and Restore
Set up a cloud backup (Frameo
+
)
Tap Set up cloud backup and select a friend that has an active Frameo
+
subscription, to initiate
a cloud backup of your frame. The friend (or yourself) will have to accept the request on thephone
tied to the Frameo
+
account.
If you already have a backup set up, tap it to see more details.
Backup status will indicate what state your backup is in, with a symbol.
Cloud symbols and their meaning:
Backup complete and secured in the cloud
Cloud backup in progress
Warning. Indicating the need for other device to act (check the Frameo app on your phone)
Cloud backup failed
Restore complete
Restore warning
Restore error
External storage backup
Backup frame to external storage (e.g. microSD card)
Tap to make a backup of your photos, friends and settings. The time of the latest successful backup
is also displayed here.
Any existing backup on the external storage will be overridden!
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NB: Please note, many frames will need a FAT32 formatted microSD card with a maximum of 32GB
of storage. Please check with the brand of your frame for more information regarding
compatibility for your specific device.
Automatic backup
If checked, your frame will automatically take a backup within 30 hours of receiving new photos
or making changes to your frame.
Restore from backup
Before you attempt to restore your frame, start by confirming that your backup is up-to-date. This
is done by confirming the date under “Backup frame to external storage (e.g. microSD card)”. If
e.g. the last backup is too old or if no backup is made, then press the “Backup frame to external
storage (e.g. microSD card)” button to make a new backup.
NB: To keep both the old and the new frame operational at the same time after restoring from
backup, please make sure that both frames are updated to the latest version beforehand.
If you wish to restore a backup on a frame that has already been set up, then you must first reset
the frame. This is done by pressing the “Reset frame” button. This will delete all data on the
Frameo and reset the Frameo to its setup screen.
On the setup screen you can select the “Restore from backup” button which will restore your
frame according to the backup.
If the “Restore from backup” button isn’t visible, then confirm that the external storage (e.g.
microSD card) is correctly mounted.
Reset frame
Removes all data from your frame.
This will permanently remove all your photos, friends/connections and settings.
Help
Guide
Shows the quick start guide, which was shown when you first started the frame.
Support
Find contact information for Frameo’s support team, and find technical device information.
The menu features a special QR code that is there for our support staff to scan. It contains
additional device details and information, enabling our support team to efficiently address your
specific concerns and provide accurate assistance. Simply take a photo of the QR code and share it
with our support staff.
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Privacy Policy
Please visit the website privacy.frameo.com to read our privacy policy and terms of use.
About
Hardware Brand and Model Number
View the hardware brand and model number of the frame.
Peer ID
This is a unique ID for your photo frame. When contacting our support, please provide this ID with
your message.
Frameo version
Shows what version of the Frameo software is currently installed on your frame.
Check for update
Tap to check if an update is available for your frame.
Beta program
Join the Beta program to get early access to new Frameo updates. You will help test new features,
improvements, and bug fixes before they are officially released.
Third party attributions
Open source libraries
Opens a list of open source libraries used in the app and their licenses
Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously to improve the Frameo software.
We understand if you do not wish to share this data with us. Keep it checked if you wish to
help us improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.
Privacy
For more information regarding privacy, please visit http://privacy.frameo.net
Support
Please visit https://support.frameo.net/hc for FAQ, support and to provide feedback.
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Warranty, Compliance, Support and Safety information
For all inquiries regarding warranty, hardware compliance, support, and safety, please contact the
frame manufacturer’s customer service department directly. Detailed information and terms can
be found in the documentation included in the original packaging.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the followingmeasures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement：
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment.This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body.
