USER MANUAL
Dishwasher
Model:
KoolMore
Top Control Dishwasher
KM-DW2445-PR
CONTENTS
Please carefully read this manual before using the dishwasher, it will help you
use and maintain the dishwasher properly .
SAFTEY ................................................................................2
PACKAGE CONTENTS.................................... .......................3
INSTALLING
..........................................................................4
FEATURES.............................................................................4
USER MAINTANANCE...........................................................17
TROUBLESHOOTING.............................................................21
WARRENTY..........................................................................25
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your dishwasher.
This symbol indicates that there are important operating and maintenance instructions in the literature
accompanying your dishwasher.
WARNING - When using your dishwasher, follow basic safety precautions, including the following:
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Clean only with a damp cloth.
6. Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
7. Make sure that the available AC power matches the voltage requirements of this appliance.
8. Refer all servicing to qualified service personnel. Servicing is required when the appliance has
been damaged in any way or it does not operate normally.
WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire, or death.
WARNING-DANGER —Never allow children to play with, operate, or crawl inside the dishwasher.
Turn off the dishwasher before carrying out user maintenance on it.
If a component part is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified
persons in order to avoid a hazard.
This appliance is intended to be used in household and similar environments.
Basic precautions before use:
• Read all instructions before using the dishwasher.
• The manual does not cover every possible condition and situation that may occur.
• Use the dishwasher only for intended function as described in this manual.
• When loading items to be washed:
Load sharp items and knives so that they are not likely to damage the door seal and tub.
Load sharp items and knives with the handles up to reduce the risk of cut-type injury.
• Do not wash plastic items unless they are marked dishwasher safe or the equivalent, if not marked, check with
manufacture for recommendation, items that are not dishwasher safe may melt and create a potential fire hazard.
• If the dishwasher drains into a garbage disposal, make sure disposal is completely empty before running
dishwasher.
• Do not tamper with the controls.
• Do not operate your dishwasher unless all enclosure panels are properly in place.
• Do not touch the heating element during or immediately after use, especially if the sanitize option has been
selected.
• Do not let children abuse, sit, or stand on door or racks of the dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two
weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before
using one hot water faucet and let water flow from each for several minutes. This will release any accumulated
hydrogen gas. Hydrogen gas is flammable. Do not smoke or use an open flame during this time.
SAFTEY
!
!
2
• Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
• Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of
children.
• Keep young children and infants away from dishwasher when it is operating.
• Do not use the dishwasher if it has a damaged power line or plug, and do not plug the dishwasher into a damaged
outlet, failure to observe these instructions may result in electrical shock.
• Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
• To reduce the risk of injury, do not allow children to play in or on a dishwasher.
SAVE THESE INSTRUCTIONS
PACKAGE CONTENTS
Dishwasher
Hose
Installation kits
User Guide
Installation Guide
•
•
•
•
•
Main components
Top light
Upper spray
arm
Middle ••• •••••••••
••••••
Vortex wash
arm (left side)
Lower spray
arm
Detergent
dispenser
Rinse aid
dispenser
Top rack
Cup shelf
Adjustable
upper rack
Tub gasket
Silverware
basket
Bottom rack
Heating
element
3
Installing and setting up your dishwasher
Water supply temperature should be between 120°F and 149°F .
Dispose of the discarded appliance and packing material properly.
The dishwasher must be grounded or it can result in a risk of electric shock.
If there is any damage to the contact to the dishwasher, please contact Customer Service. Do
not attempt to repair or replace any part by yourself.
For information on installing and setting up your dishwasher, refer to the Installation Guide
provided.
Before using your dishwasher
Remove the interior packing.
Clean the interior surface with lukewarm water using a soft cloth.
Finding a suitable location
This dishwasher is designed to be built-in.
The dishwasher door must be able to swing fully open.
Providing a proper power supply
Check your local power source. This dishwasher requires a 120V, 60Hz power supply.
Refer to the Installation Guide for additional information.
Understanding your dishwasher's features
How your dishwasher cleans
The dishwasher fills with water, covering the filter area at the bottom. Water is then pumped
through the various filter and spray arms, spraying a mixture of hot water and detergent against
the soiled surfaces of your dishes and silverware. Soil particles are separated and go down the
drain as the dirty water is drained and replaced with clean water. The number of water fills is
determined by the cycle selected.
Cycle selections
Cycle times are approximate and will vary with options selected. Hot water is necessary to
activate dishwasher detergent and melt fatty food soils. An automatic sensor checks the
incoming water temperature and, if it is not hot enough, the timer will be delayed to allow for the
water to heat to the main wash of all cycles. This helps even when hot-water heat is selected,
so that higher temperature will be available to handle heavier soil loads.
4
Filter system
Your dishwasher has a multiple filter system which includes four separate filter meshes. It
separates dirty water and clean water into different chambers. The multiple filter system helps
your dishwasher to get better performance with less water and less energy.
Smart wash system
Your dishwasher has a smart wash system under the normal wash program which selects the
wash cycle based on how large and how soiled the load, permitting your dishwasher to clean
more efficiently every time. When a partial load of lightly soiled dishes is placed in the unit, a
short wash cycle is automatically selected. When a full load of heavily soiled dishes is placed in
the unit, a heavy wash cycle is automatically selected.
Adjustable upper rack
The upper rack of your dishwasher can be raised or lowered to accommodate loading dishes of
varying heights in either rack. After removing the 3rd rack, the upper rack clearance height can
be adjusted from 8" to 10". The lower rack clearance height can be adjusted from 11" to 13".
10"
8"
11"
13"
5
Using your dishwasher
Using the control panel
Your dishwasher's control panel is located on the top edge of the door. The door must be
opened to make settings and operate the dishwasher.
Cycles
Select a cycle based on the type of dishes to be washed and the level of soil on the dishes.
Cycle times are approximate and will vary with options selected. The timer will be delayed to
allow the water to heat to the main wash water level if the selected temperature is not hot
enough. Below is the wash cycle times under standard conditions.
CYCLE DESCRIPTION WATER USE CYCLE TIME (MINUTES)
AUTO
Auto sensing wash, light, or heavy soiled cooking, with
or without detergent.
3.0 - 5.9 gal 100 - 133
NORMAL Use for regularly soiled dinner dishes or silverware. 3.0 - 5.9 gal 102 - 120
HEAVY
Use for hard-to-clean, heavily-soiled dishes, pots, and
cookware.
6.9 gal. 138
DELICATE
Use for lightly soiled and pre-rinsed dishes and
glassware.
5.9 gal. 114
EXPRESS
Use for heavily soiled and pre-rinsed dishes and
glassware.
4.9 gal. 60
RINSE
Use for pre-rinsing dishes or glasses. This is only a
rinse that removes food from the dishes. It can fast
track your next load by up to 70% if dishes are not
heavily soiled with a full load. Do not use detergent.
0.7 gal. 20
6
Options can add enhancements to the cycle selected.
DISPLAY—Shows the remaining hours and minutes of the current cycle, delay hours remaining, and error
codes .
Rinse Aid—Turns on when you need to add rinse aid. Turns off when the sanitized cycle is finished.
Sanitized—Turns on when a sanitized cycle is finished. Turns off when the door is opened and remains
off if the unit has been operated and closed within 60 seconds.
Clean—Turns off after a cycle finished. Turns off when the door is opened above 60 seconds or any
button operated and close the door during 60 seconds.
DELAY—Press repeatedly to delay the start of the selected wash cycle until the delay time you want is
shown on the display. You can select from one to 24 hours delay. After you select the delay time you
want, press START/CANCEL once, then close the door within four seconds. The delay begins to count
down. If you open the door while delay is running, press the START/CANCEL , then close the door within
four seconds to begin the cycle from that point. To cancel the delay and begin the cycle before the delay
period is complete, open the door, then press and hold DELAY for three seconds.
START/CANCEL—Press to start the dishwasher after you have selected a cycle and function (if desired).
Close the door. The cycle indicator begins to blink and the function indicator turns on. If you close door
without pressing START/CANCEL or don't close door within four seconds of pressing START/CANCEL ,
the dishwasher pauses, without any open and close door operation, the dishwasher then returns to
standby status. Press START/CANCEL again to continue with the cycle.
To cancel a running cycle, open the door, then press and hold START/CANCEL for three seconds. The
dishwasher will return to standby status. To add more dishes or pause the dishwasher while it's already
running, open the door. A safety mechanism stops the cycle.
Caution
To avoid injury open the door slowly and carefully. There is a possibility of hot steam from inside the
dishwasher.
You can add more dishes before the main wash cycle has started. To determine this, check the deter-
gent dispenser in the door. If the detergent dispenser is still closed, you can add more dishes. If it is
open, you can add dishes to the dishwasher if the dish quantity is small. If the quantity is large, restart
the cycle.
Controls and indicators
7
Options
12 - HEATED DRY—Use to heat-dry your dishes. This function is not available for rinse only cycle.
13 - SANITIZE—Use to sanitize your dishes and glassware. Maintains the water temperature at 158°F
max., and is available with the AUTO, NORMAL, and HEAVY cycles.
Notes
• Certified residential dishwashers are not intended for licensed food establishments.
• The sanitize cycle is NSF certified.
14 - HI TEMP WASH—Use to maintain the water temperature at 135°F max. This option is available with
the AUTO, NORMAL, and HEAVY cycles.
Basic operation
1. Load the dishwasher.
2. Add detergent.
3. Add rinse aid, if needed.
4. Select the cycle you want. The indicator will light when the selection is made.
5. Select the function you want. The indicator will light when the selection is made.
6. To start, press START/CANCEL on the control pad.
7. Close the door within four seconds and the wash cycle will begin.
8
•
•
•
•
•
Preparing and loading dishes
Preparing dishes for washing
Scrape away large pieces of food, bones, pits, toothpicks, and similar
items.The continuous filtered wash system will remove the remaining
food particles.
Burned-on foods should be loosened before loading.
Empty liquids from glasses and cups.
Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based
products may cause discoloration of stainless steel and plastics if allowed to sit
for a long period of time.Unless the dishwasher is to be operated at once, it is
best to rinse off these types of foods.
If the dishwasher drains into a garbage disposal, be sure the disposal is
completely empty before starting dishwasher.
9
Loading the top rack
You can place the items in the top rack randomly or in an orderly fashion.
The image below shows how to load the top rack for 14 place settings:
Knives
Small forks
Spoons
Large spoons
Large spoons
Small spoons
Forks
Knives
10
Adjusting the upper rack
The height of the upper rack can be adjusted to accommodate loading taller
dishes in either rack.
1 Lift the rack to move it to the upper position.
2 Press the handle to move it to the lower position.
Loading the upper rack
The upper rack is designed for cups, glasses, small plates, bowls, and plastic
items marked dishwasher-safe.For best results, place the items with the soiled
surface facing down or toward the center.Tilt them slightly for better drainage.
Notes
Make sure the loaded dishes do not interfere with the rotation of the
middle spray arm, which is located just below the upper rack.
You can
check this by rotating the middle spray arm by hand.
Upper rack in the upper position
Upper rack in the Lower position
11
Loading suggestions are shown below:
1
0 place settings
8 place settings
16 place settings
1
2 place settings
12
Loading the bottom rack
The bottom rack is designed to accommodate plates, bowls, saucers, and
cookware. The adjustable rack lets you load items up to 13 inches high.
Large items should be placed along the edge, with the inside faces down, so
they do not interfere with the middle or lower spray arms or prevent the
detergent dispenser from opening.
The fold-down tines on the bottom rack are provided to support extra large
and hard-to-fit items. The tines may be left up for normal use or folded down
for more flexible loading of larger items.
Loading suggestions are shown below:
1
place settings
8 place settings
16 place settings
1
2 place settings
13
Loading the silverware basket
The silverware basket is divided into three separate sections, which can be
placed in either the upper or lower racks.
Forks and salad forks
Spoons
Forks and salad forks
Knives Large forks Large spoons Large forks Knives
Caution
Make sure that nothing protrudes through
the bottom of the silverware basket to
block the lower spray arm.
Caution
TO AVOID BURN INJURY: Open the door
slowly and wait until the spray arms and
wash action stop. Hot water may splash
out of dishwasher. Failure to do so may
result in injury.
Adding a dish
1 Open the door slightly and wait a few seconds until wash action stops
before completely opening.
2 Add the item.
3 Press START/CANCEL on the control pad and close the door within four
seconds. The cycle automatically resumes.
14
Filling the detergent dispenser
1 Push the detergent dispenser cover latch downwards to open the
detergent cup.
2 Add detergent (dry powder, liquid, or packets) to the cup.
3 Close the detergent dispenser cover.
The amount of detergent required depends on the cycle selected and the soil
level on the dishes. Refer to the following table for the recommended amount.
Open detergent cup
Cycle Soft Water (0-3
grains)
Medium Hard
Water (4-8
grains)
Hard Water
(9-12 grains)
Very Hard
Water (over 12
grains)
2 tsp.
(main wash cup
1/4 full)
5 tsp.
(main wash cup
fill to line above
regular)
Main wash cup
completely full
(water softener
recommended)
Rinse No detergent No detergent No detergent
8 tsp.
(main wash cup
completely full)
No detergent
AUTO
NORMAL
HEAVY
DELICATE
EXPRESS
15
Filling the rinse aid dispenser
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aid
greatly improves drying performance after the final rinse. Do not use a solid or
bar-type rinse aid. Under normal conditions, the rinse aid will last approximately
one month. Try to keep the dispenser full, but do not over fill it.
1 Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
2 Add rinse aid until liquid touches the indicated fill level. Do not overfill since
this can cause over sudsing. Wipe up any spills with a damp cloth. The
dispenser holds enough for 35 to 140 washes, depending on the dial setting.
Dispenser cap
More rinse aid
Less rinse aid
3 Replace the cap and turn it 1/4 turn clockwise.
16
Factors affecting performance
Using rinse aid
• Rinse aid enhances drying and decreases water spots and filming.
• Without it, your dishes and the interior of the dishwasher might retain excessive moisture.
• The dishwasher won't perform optimally without rinse aid.
• The unit dispenses a set amount of rinse aid during the last rinse.
• If dishes are spotty or poorly dried, increase the amount of rinse aid by adjusting the dial
located under the dispenser cap.
• When the rinse aid level is low, the rinse aid light will come on at the start and end of the
cycle.
Water temperature
For the best dishwashing and drying, the water entering the dishwasher should be at least
120°F.
Test the water temperature by:
1. Running the hot water faucet near the dishwasher.
2. Using a thermometer (like a candy or meat thermometer) to check the water temperature. If
it is below 120°F, have a professional adjust the hot water heater thermostat.
Important Note
Ensure that the water entering the dishwasher is hot. Run the nearest hot water faucet to clear
out cold water before starting a cycle.
Heat dry function
This function, especially when combined with rinse aid, enhances drying.
If you don't choose the heat dry function, some items may remain damp at the cycle's end.
Water pressure
For optimal performance, ensure the hot water supply for the dishwasher has a pressure of at
least 20 psi and not more than 120 psi.
If your water pressure is too low, especially during peak demand times or when other water-in-
tensive appliances are running, wait until the demand decreases before starting the dishwasher.
17
USER MAINTANANCE
Lock
2 Rotate the cylinder filter, then lift it out.
3 Lift the fine filter from the bottom of the tub.
4 Take out the fabric filter.
18
5 Flush the filters by holding them under running water.
6 Replace the fabric filter.
7 Replace the fine filter.
8 Replace the cylinder filter.
9 Replace the bottom rack.
Cleaning the door and tub gaskets
Clean the door gasket with a damp cloth to remove food particles regularly.
19
Cleaning the air gap
If there is an air gap installed with your dishwasher, make sure it is clean so
the dishwasher will drain properly. Air gap is not part of your dishwasher.
Before you clean the air gap, turn off the dishwasher, then remove the
plastic air gap cover and clean with a toothpick.
The inside of the dishwasher is self-cleaning under normal use. If needed,
the tub gasket can be cleaned with a damp cloth. Use a brush to clean the
opening in the end of the gasket.
Protecting your dishwasher for long
periods
Your dishwasher should be protected from freezing if you plan to leave it for
extended periods in an unheated place. Have a qualified person do the
following:
To disconnect service:
1 Turn off the electrical power to the dishwasher at the supply source by
moving fuses or tripping circuit breaker.
2 Turn off the water supply.
20
To restore service:
1 Reconnect the water, drain, and electrical power.
3 Place a pan under the inlet valve, then disconnect water line from the inlet
valve and drain it into a pan.
4 Disconnect drain line from pump and drain the water into a pan.
2 Turn on water and electrical power supply.
3 Fill the detergent cup and the rinse aid cup and run the dishwasher through
a heated-wash cycle.
4 Check all connections to make sure they do not leak.
Refer to this table to correct minor issues before calling for service.
Error codes
CODE MEANING POSSIBLE CAUSE
E1 Longer inlet time Faucet is not opened
Water intake is restricted
Water pressure is too low
E4 Overflow A leak in the dishwasher
Caution
If an overflow occurs, turn off the main water supply before calling
for service.
If there is water in the base pan because of an overfill or small leak,
the water should be removed before restarting the dishwasher.
•
•
•
•
•
Ed
Communica tion
exception or
issue
The display board can’t
receive or the main board
can’t send a signal for over
20 seconds
21
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishwasher
won't start
The door may not be closed
properly.
Make sure that the door is closed and
latched.
The power is off or not connected.
Make sure that the power is connected
and turned on.
The delay start option is selected.
Refer to the "Delay" section under
"Controls and Indicators"
The child lock is activated.
Deactivate the child lock.
The dishwasher
beeps at the
end of the cycle
This is normal and indicates that the
wash cycle is complete.
-
The rise and
light is on
The rinse aid level is low. Add rinse aid.
The dishwasher
runs too long
The dishwasher is connected to a
cold water supply.
Make sure that the dishwasher is
connected to a hot water supply, if not,
change the water supply to a hot water
source.
The cycle time varies, depending on
the soil level of the dishes.
When heavy soil is detected, the wash
times will be longer.
Depends on the option selected. Some options will add time to the cycle.
The dishes are
not clean
enough
The water pressure is too low.
Make sure that the water pressure is
above 20 psi. Use your dishwasher
when water demand is low.
The inlet water temperature is too
low.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source. If you've done this already,
ensure the water temperature is low.
Dishes are too close together.
Reload the dishwasher
Improper use of detergent.
Add detergent depending on the water
hardness and washing cycle you
choose. Use fresh detergent.
The selected cycle is not suitable for
the soil level on the dishes.
Choose a different cycle with a longer
washing time.
The spray arms are blocked.
Make sure that the spray arms are not
blocked and are free to rotate.
The dishes are
not drying
enough
The rinse aid dispenser is empty or
the setting is too low.
Fill the rinse aid dispenser. Increase the
rinse aid setting.
Dishes are loaded improperly.
Reload the dishes
The cycle you chose did not include
drying.
Choose a cycle with drying.
22
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Spots and filming on
dishes
Water hardness is too high.
For extremely hard water, install a water
softener.
Dishes are loaded improperly.
Reload the dishwasher as shown in "Preparing
and loading dishes"
Old or damp rinse aid is being used. Use fresh, liquid rinse aid.
The rinse aid dispenser is empty or
the setting is too low.
Fill the rinse aid dispenser. Increase the rinse
aid setting.
Etching Using too much detergent. Use less detergent if you have soft water.
The inlet water temperature exceeds
150°F
Lower the inlet water temperature.
Detergent left in
dispenser cup
Detergent may be too old. Use fresh detergent.
The spray arm is blocked.
When you load the dishes, make sure that the
spray arms are not blocked.
The detergent
dispenser will not
close
Improper operation of the detergent
cover.
Add detergent and rinse aid only as indicated
in this manual. See "Filling the detergent
dispenser" and "Filling the rinse aid dispenser"
Water remains in the
dishwasher.
The previous cycle has not finished or
has been interrupted.
Make sure that the current cycle is finished.
The dishwasher does
not drain properly.
The dr
ain is clogged.
Check the air gap (if so equipped). Make sure
that the disposer is empty (if so connected).
The drain hose is kinked.
Make sure that the drain hose is not kinked and
is properly connected.
Suds in the tub Using improper detergent.
Make sure to use only automatic dishwasher
detergent.
The dishwasher leaks
Excessive suds caused by using
improper detergent.
Make sure to use only automatic dishwasher
detergent.
The dishwasher is not level.
Level the dishwasher (refer to the Installation
Manual).
There are black or
gray marks on the
dishes
Aluminum utensils have rubbed
against the dishes.
Use a soft cleaner to remove the stains. Ensure
that the water temperature is not less than
120°F.
The interior of the tub
is stained
Reddish stain.
Some tomato products may cause this. Use of
the rinse only cycle right after loading will help
this.
Noises Detergent cup opening/drain pump. This is normal.
A hard object has entered the wash
module. When the object is ground
up, the noise will stop.
If the noise continues after the cycle is
complete, call for service.
The dishwasher won't
fill (the dishwasher
will beep)
The water valve is turned off. Turn on the water valve.
The door may not be closed
completely.
Make sure that the door is closed and latched.
23
Specifications Details
Capacity Max 16 place settings
Dimensions (WxDxH)
- unit with decorated door and handle:
23.9 x 26.5 x 33.7 in.
- unit without decorated door and handle:
23.9 x 24 x 33.7 in.
Power requirements 120 V~60 Hz
Current 8.4 A
Water pressure Between 20 and 120 psi
24
LIMITED WARRANTY
Koolmore Supply, Inc. extends a limited warranty to the original purchaser, guaranteeing that this Koolmore
product is free from manufacturing defects in material or workmanship for one year from the date of
purchase.
Should you discover any such defect within the warranty period, Koolmore Supply, Inc., reserves the right to
repair or replace the product without charge, or to cover the cost of replacement parts and repair labor needed
to correct defects present at the time of purchase or resulting from regular usage, when the appliance has been
installed, operated, and maintained as per the instructions provided.
At its sole discretion, Koolmore Supply Inc. may decide to replace the product. In such an event, your replace-
ment appliance will carry the warranty for the remaining term of the original unit's warranty period.
This warranty is valid exclusively to the original purchaser of the product and only applicable within the United
States. The warranty commences from the date of original consumer purchase. Proof of the original purchase
date will be required to obtain service under this warranty.
Under this limited warranty, your sole and exclusive remedy will be product repair, as outlined above. All
services must be provided by a Koolmore-designated service company.
To claim warranty or request repair service:
Email suppor[email protected]. Please include your name, address, phone number, warranty repair request,
and a copy of your proof of purchase receipt. Alternatively, visit koolmore.com and use the contact us page. A
Koolmore customer service representative will promptly arrange service for your appliance.
We thank you for choosing Koolmore.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Failure of the product to perform during power failures or interruptions,
or due to inadequate electrical service.
2. Damage incurred during transportation or handling.
3. Damage caused by accidents, vermin, lightning, winds, fire, floods, or acts of God.
4. Damage resulting from accidents, alterations, misuse, abuse, improper installation, repair, or mainte-
nance. This includes using any external device that alters or converts the voltage or frequency of
electricity.
5. Unauthorized product modifications, repairs by unauthorized centers, or use of non-approved
replacement parts.
6. Abnormal cleaning and maintenance not aligned with the user's manual.
7. Use of incompatible accessories or components.
8. Any costs associated with repairs or replacements under these excluded circumstances shall be the
responsibility of the consumer.
WARRANTY
25
