SurgeX 3000L-01 120V User Manual

Network Adapter for UPS Management

USER MANUAL

UPS Standalone, UPS Large Format, UPS + Isolation Transformer

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Network Adapter for UPS Management User Manual

TABLE OF CONTENTS

1.0 About This Product .......................................................................................................... 6

1.1 Product Description...................................................................................................... 6

1.2 Simplified Description of Services ................................................................................ 6

1.2.1 Messaging ............................................................................................................ 6

1.2.2 Management......................................................................................................... 6

1.2.3 Shutdown - Future Enhancement.......................................................................... 6

1.3 Security Protocols Supported....................................................................................... 7

2.0 Quick Start ...................................................................................................................... 8

2.1 Physical Installation ..................................................................................................... 8

2.1.1 Hardware Installation ............................................................................................ 8

2.2 Access to the Web Interface ........................................................................................ 8

2.2.1 Connecting to the Web Interface........................................................................... 8

2.2.2 Logging in to the iSite PRO Web Interface ............................................................ 9

2.2.3 Finding MAC Address of iSite PRO....................................................................... 9

3.0 Web Interface Navigation ...............................................................................................10

3.1 Overview.....................................................................................................................10

3.2 Supported Web Browsers ...........................................................................................10

3.3 Logging On .................................................................................................................10

3.4 Dashboard ..................................................................................................................11

3.4.1 UPS Status Window.............................................................................................11

3.4.2 Current Battery Charge Level ..............................................................................11

3.4.3 Battery Lifespan ...................................................................................................11

3.4.4 Support Info .........................................................................................................11

3.4.5 Download Support Info ........................................................................................11

3.4.6 Line Voltage (Volts)..............................................................................................11

3.4.7 Percent Load .......................................................................................................11

3.5 Reports .......................................................................................................................12

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3.5.1 Time Stamped Events..........................................................................................12

3.5.2 Historical Data .....................................................................................................13

3.6 UPS Settings ..............................................................................................................15

3.6.1 Status Tab ...........................................................................................................15

3.6.2 Configuration Tab ................................................................................................17

3.6.3 Diagnostics Tab ...................................................................................................19

3.6.4 Control Tab ..........................................................................................................20

3.6.5 PDU Control Tab .................................................................................................21

3.6.6 PDU Configuration Screen...................................................................................22

3.6.7 About Tab ............................................................................................................23

3.7 Network Screen ..........................................................................................................24

3.8 Network Advanced Screen..........................................................................................25

3.8.1 Date/Time Settings Tab .......................................................................................25

3.8.2 SNMP Tab ...........................................................................................................26

3.8.3 LDAP Client Settings ...........................................................................................29

3.8.4 Email Settings......................................................................................................31

3.9 Users Screen ..............................................................................................................34

3.9.1 Edit/Add User Account .........................................................................................34

3.10 Utilities ........................................................................................................................35

3.10.1 File Upload Tab ...................................................................................................35

3.10.2 Backup/Restore Tab ............................................................................................36

3.10.3 Factory Reset Tab ...............................................................................................36

3.10.4 Reboot Device Tab ..............................................................................................36

3.11 Modbus Server ...........................................................................................................37

3.11.1 Modbus/RTU Wiring.............................................................................................37

3.11.2 Modbus/IP Server Settings ..................................................................................38

3.11.3 Modbus/RTU Server Settings ..............................................................................38

3.11.4 Modbus Register Map ..........................................................................................38

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3.12 Environment Sensors..................................................................................................39

3.12.1 Environment Sensor Kit Components ..................................................................39

3.12.2 Environment Hardware Specifications .................................................................40

3.12.3 Hardware Installation ...........................................................................................41

3.12.4 Environment Sensor View....................................................................................42

3.12.5 Environment Sensor Configuration ......................................................................44

3.12.6 Environment Sensor Inputs..................................................................................46

3.12.7 Environment Sensor Output .................................................................................47

3.12.8 Environment Sensor Triggers ..............................................................................47

3.13 System Info.................................................................................................................47

3.14 User Profile .................................................................................................................47

3.15 Logout.........................................................................................................................47

4.0 Recovery ........................................................................................................................48

4.1 USB Setup/Login ........................................................................................................48

4.2 Administrator Credentials............................................................................................48

4.2.1 Username and Password.....................................................................................48

4.2.2 Finding MAC Address of the iSite PRO................................................................49

4.3 Reset Options .............................................................................................................49

4.3.1 Reset Default User...............................................................................................50

4.3.2 Reset Network Settings .......................................................................................50

4.3.3 Reset To Factory Defaults ...................................................................................50

4.3.4 Reboot Device .....................................................................................................50

5.0 Application Programming Interfaces (APIs) ....................................................................50

5.1 HTTP/HTTPS REST ...................................................................................................50

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5.2 SNMP .........................................................................................................................50

6.0 Hardware Specifications .................................................................................................51

6.1 Specifications..............................................................................................................51

6.2 Agency Approvals .......................................................................................................51

Appendix A – UPS Alarm Detail ................................................................................................52

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1.0 About This Product

1.1 Product Description

The iSite PRO provides a variety of monitoring and management-related services

for uninterruptible power systems (UPS) and associated auxiliary devices

including SNMP Agent, web server, REST API, logging, email messaging and

LDAP integration. All network protocols have secure options.

The iSite PRO with MODBUS Services option provides UPS Status information in

MODBUS protocol for direct integration with Building Monitoring Systems via

MODBUS RTU or MODBUS TCPIP.

1.2 Simplified Description of Services

1.2.1 Messaging

•

Send a message when events occur that may risk uptime of the

protected systems.

•

Messages can be sent via SNMP trap or email.

•

Internet email services such as Gmail and Office 365 are supported.

1.2.2 Management

•

Integrate with IT-Network and Building Monitoring Systems.

•

Update iSite PRO firmware files.

•

Configure Network, Server, Agent and Device settings.

•

View system status in real-time. View or export data and event logs.

1.2.3 Shutdown - Future Enhancement

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1.3 Security Protocols Supported

Support for TLS version 1.2 is provided for all secure protocols. This includes the

following Algorithms:

•

RSA

•

DH-RSA

•

DHE-RSA

•

ECDH-RSA

•

ECDHE-RSA

•

DH-DSS

•

DHE-DSS

•

ECDH-ECDSA

•

ECDSE-ECDSA

•

PSK

•

PSK-RSA

•

DHE-PSK

•

ECDHE-PSK

•

SRP

•

SRP-DSS

•

SRP-RSA

•

Kerberos

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2.0 Quick Start

2.1 Physical Installation

2.1.1 Hardware Installation

Before installing the iSite PRO, you should be familiar with the hardware

installation.

2.2 Access to the Web Interface

2.2.1 Connecting to the Web Interface

There are two ways to connect to the iSite PRO UI for configuration:

1.### Using#RJ45#Ethernet#Port!

a) Connect the iSite PRO to a standard Ethernet based Network.

b) By default, the iSite PRO is configured to use DHCP. An IP

Address will automatically be assigned if your network has a

DHCP server. If your network does not have a DHCP server,

then the iSite PRO will use the IP address of 192.168.1.100.

c) To find the IP Address of the iSite PRO, download the

Discovery Tool from the Download Section on the SurgeX

website: UPS Standalone, UPS Large Format, UPS +

Isolation Transformer

2.### Using#the#USB-OTG#Port!

a) Using an USB-A to Micro-USB B cable, connect the iSite

PRO to a Laptop/PC.

b) Using a web browser, go to https://169.254.10.100, this will

access the USB Login Screen. This uses a default certificate

which is unsigned, if your browser indicates that this is not

valid, it is still safe to proceed, and the connection will be

encrypted.

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2.2.2 Logging In to the iSite PRO Web Interface

To log into the web iSite PRO web interface you must perform the

following steps.

a) Enter the default credentials:

Username: admin

Password: Adm1nXXXXXX where XXXXXX are the last six

characters of the MAC address.

For example, if the MAC Address is 00:20:82:FF:12:34, the default

password would be Adm1nFF1234

b) Click “LOG IN” pushbutton

c) By default, the admin user will have full access to the iSite PRO UI.

2.2.3 Finding MAC Address of iSite PRO

Reference the MAC address label above the ethernet port on the iSite

PRO.

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3.0

Web

3.1

Interface Navigation

Overview

The Web user interface (UI) provides options to manage the UPS and the iSite

PRO and to view the status of the UPS. This interface is available over HTTP or

HTTPS based on the network configuration.

3.2

Supported Web Browsers

The iSite PRO Web interface is compatible with the following browsers:

•

The latest release of Microsoft® Edge®

•

The latest release of or Google® Chrome®

•

The latest releases of Mozilla® Firefox®

•

Other commonly available browsers might work but have not been fully

tested.

3.3 Logging On

You can use the DNS name or the System IP address of the iSite PRO as the

URL address. Use your case-sensitive username and password to log on. The

default username is admin and the default password is in the format of

Adm1nXXXXXX, where XXXXXX are the last 6 digits of the device MAC address.

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3.4 Dashboard

The Dashboard page provides the overall status of the UPS.

3.4.1 UPS Status Window

This window provides real-time information of the UPS. This

information includes UPS Health Status and Event Alarms.

3.4.2 Current Battery Charge Level

This icon displays the real-time current battery charge level.

3.4.3 Battery Lifespan

This graph represents the real-time battery lifespan (years and

months)

3.4.4 Support Info

This section provides hardware information of the UPS and the

iSite PRO.

3.4.5 Download Support Info

Pressing this button will download a compressed file (.zip) that

represents a snapshot of the current status of the UPS. This file

can be sent to technical support for further analysis.

3.4.6 Line Voltage (Volts)

This meter displays the real-time Line Voltage to the UPS

3.4.7 Percent Load

This meter represents the real-time Percent Load of the UPS

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3.5 Reports

The Reports page displays data collected by the adapter and stored to its internal

memory. The data is presented in two groups: Time Stamped Events and

Historical Data.

3.5.1 Time Stamped Events

Time Stamped Events are system or device events recorded with a date

and time of occurrence. The adapter must be configured to synch with an

NTP server for accurate time stamps. Events can be filtered by System,

Device or Control types.

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3.5.2 Historical Data

Historical Data is a record of measured electrical parameters and may be

adjusted to sample certain items at specific intervals.

The available parameters are:

Historical Parameter

Units

Description

Battery Voltage

VDC

The DC Voltage measured at the battery or charger

output.

Line Frequency

Hz.

The measurement of frequency of AC voltage on the

input of the UPS.

Line Voltage

VAC

The measured AC line voltage.

Line Voltage Minimum

VAC

The minimum measured AC line voltage.

Line Voltage Maximum

VAC

The maximum measured AC line voltage.

Line Voltage – Log Period

Minimum

VAC

The minimum line voltage recorded during the

period since the last log entry was made.

Line Voltage – Log Period

Maximum

VAC

The maximum line voltage recorded during the

period since the last log entry was made.

Line Voltage – Log Period

Average

VAC

The average line voltage recorded during the period

since the last log entry was made.

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Output Voltage

VAC

The measured UPS output voltage.

Percent Battery

%

Current percentage of the remaining total battery

charge.

Percent Load

%

The percentage of the UPS capacity currently being

supplied by the UPS

Percent Load – Period

Minimum

%

The minimum percentage of the UPS capacity

recorded since the last log entry was made.

Percent Load – Period

Maximum

%

The maximum percentage of the UPS capacity

recorded since the last log entry was made.

Percent Load – Period Average

%

The average percentage of the UPS capacity

recorded since the last log entry was made.

Temperature

degC

The measurement of the temperature (degrees C)

reported by the UPS. Generally, the temperature

reported reflects a temperature reading within the

UPS cabinet - typically either in the inverter (power

electronics) region or in the battery compartment.

Configuration Button

Press this button to adjust the data logging interval. The default is to log

every 1 minute, which will allow for over 30 days of data.

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3.6 UPS Settings

The UPS Settings page can be accessed by clicking on UPS Settings in the

menu. This page is divided into 5 tabs, which are described in this section.

3.6.1 Status Tab

This tab displays the current UPS measurements and alarms. The

information on this tab will update approximately every 10 seconds.

•

Battery Status: States are Normal, Charging or Discharging. This

value is returned as the object: upsBatteryStatus in the UPS MIB -

RFC1628.

•

Battery Charge Remaining: Current percentage of the remaining

total battery charge. This value is returned as the object

upsBatteryChargeRemaining in the UPS MIB - RFC1628.

•

Battery Voltage: Voltage measured at the battery or charger

output. This may be reported as "string" voltage or "cell" voltage

depending on the UPS model. This value is returned as the

upsBatteryVoltage object in the UPS MIB - RFC1628.

•

Internal Temperature: The internal temperature reported by the

UPS. This value is returned as the upsBatteryTemperature object

in the UPS MIB - RFC1628.

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•

Est. Battery Life: Sometimes referred to as Estimated Autonomy.

This is an estimate of the amount of time the UPS batteries can

sustain the current load. This value is continuously recalculated

based on the operating conditions of the UPS. When the UPS is

on battery, this value may decrease faster than expected due to

battery age and other variables that are difficult to model in the

calculation algorithm. This value is returned as the object;

upsBatteryEstimatedMinutesRemaining in the UPS MIB -

RFC1628.

•

UPS Up Time: The amount of time since the UPS was last

started. (This value is returned as the sysUpTime object in MIB-2).

•

Output Voltage: The measured UPS output voltage.

•

Output Source: The source of the UPS output power. Under

normal conditions this will be Utility. The source may also be

reported as Battery or Bypass.

•

Percent Load: The percentage of the UPS capacity currently

being supplied by the UPS.

•

Output Watts: The measured UPS output power in Watts.

•

ECO Mode: Indicates if ECO Mode is currently active or not

active. This will only appear on units with the ECO Mode feature.

•

Input Line Disruptions: The number of times the UPS has been

on inverter due to input voltage being out of tolerance.

•

Input Frequency: The frequency measured on the UPS AC input.

•

Input Voltage: The voltage measured at UPS AC input.

•

Min. Input Voltage Seen: The lowest input voltage detected by

the UPS since last reset. (See Also UPS Control to reset the

stored minimum input voltage to the current input voltage).

•

Max. Input Voltage Seen: The highest input voltage detected by

the UPS since last reset. (See Also UPS Control to reset the

stored maximum input voltage to the current input voltage)

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3.6.2 Configuration Tab

This tab is used to configure various UPS settings.

NOTE: Your UPS may not support all the configuration options listed in

this document.

•

Temperature Threshold: The maximum internal UPS

temperature allowed before triggering a UPS over temperature

alarm.

•

Overload Threshold: The maximum percent load allowed before

triggering a UPS overload alarm.

•

Power Margin Threshold: The maximum percent load allowed

before triggering a Power Margin Exceeded Alarm.

•

Low/High Transfer Point: The transfer points determine the

range of acceptable output voltage values. If the input line

voltage drops below the lower transfer point or rises above the

upper transfer point, the UPS takes corrective action either by

using the booster or switching to battery power. The proper

setting of transfer points depends on the voltage tolerance of the

devices connected to the UPS. Setting the transfer points closer

together will cause the UPS to provide a more tightly controlled

voltage but may also cause the UPS to switch to battery power

more frequently, depending on the quality of your AC line power.

The factory default values are sufficient for most applications.

•

Battery Replacement Date: The date on which the UPS was first

commissioned or when the battery was last replaced. This value

will be set automatically the first time iSite PRO boots up and

retrieves a valid date from a network time (NTP) server. The

assumption is that the iSite PRO is installed at about the same

time the UPS is first installed and commissioned. It is up to the

user to set this date to a more accurate commissioning date and

to maintain the date when batteries are replaced in the future.

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•

Replace Battery When: Counts elapsed time from the value in

the Battery Replacement Date field. Low Battery Alarm Duration:

Low Battery Alarm Duration: Triggers the UPS Low Battery alarm

when estimated minutes remaining -- as computed by the UPS.

•

Low Battery Alarm Duration: Triggers the UPS Low Battery

alarm when estimated minutes remaining -- as computed by the

UPS or limited by the Authorized Autonomy setting -- reaches this

value.

•

Shutdown Type: This setting controls the behavior of the UPS

when a shutdown command is received from monitoring software.

If "Whole UPS" is selected, the UPS output and internal

electronics are turned off. In this state, the UPS will not be able to

communicate with monitoring software until the UPS is restarted.

If "Output Only" is selected, the UPS output is turned off, but the

UPS internal electronics remain on.

•

Auto Restart: This setting controls the conditions under which

UPS output is restarted after the UPS has been shut down. If "AC

Return" is selected, UPS output is automatically restarted when

AC line power is restored. If "Manual Return" is selected, UPS

output must be restarted manually, either by turning the UPS

power switch off, and then on, or by issuing a command on the

serial port of the UPS.

•

UPS Name: The name of this UPS. (This value will be returned as

upsIdentName object in the SNMP UPS MIB - RFC1628).

•

Attached Devices: A description of the devices attached to the

UPS. (This value will be returned as upsIdentAttachedDevices

object in the SNMP UPS MIB - RFC1628).

•

Audible Alarm: Controls audible alarms that the UPS may initiate

during tests or alarm conditions. You can use this control to

silence audible alarms that might sound when a UPS test is

initiated. (The control is the upsConfigAudibleStatus object in

SNMP UPS MIB - RFC1628).

•

Auto Stop: Sets the AutoStop control in some UPS’ that cause

the UPS to turn off after some time with no measurable load

present.

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3.6.3 Diagnostics Tab

This tab is used to initiate a UPS Diagnostics test.

NOTE:

•

Your UPS may not support all the test options listed in this

section.

•

Your UPS may need to recharge its batteries after a battery test is

complete. Your UPS may refuse to initiate a battery test if the

battery is recovering from a previous test or if some other

condition exists that would invalidate the results.

•

Select a test from the list box. To start the test, click the button:

"Initiate Selected Test".

Battery Run Test: This test causes the UPS to run on battery power for a

specified amount of time. After the specified amount of time, the UPS will

switch back to AC line power.

Quick Battery Test: This test performs a qualitative analysis of the

condition of the battery. This test runs at regular intervals. The impedance

test returns one of three results; Passed, Battery is significantly degraded,

or the battery is defective and must be replaced as soon as possible.

Deep Battery Calibration: This test performs a deep battery discharge,

putting the UPS on battery until a "Low Battery" condition occurs.

WARNING: This will leave the batteries in a "tired" state so they will be

unable to support the load for the expected amount of time if AC input

power should fail before the batteries are fully recharged!

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3.6.4 Control Tab

This tab is used to perform various UPS control functions.

Select one of the control commands by selected it from the list box. Click

the "Execute the Selected Command" button to execute the command.

NOTE: Your UPS may not support all of the options listed here

•

Reset the Min/Max Measured Voltage Seen: A record of the

Minimum and Maximum input line voltages are stored in your

UPS.

•

Mute the Audible Alarm: This action mutes the audible alarm for

the duration of the current event. It does not disable the alarm. If

you want to silence the audible alarm for future events, navigate to

the UPS Configuration menu. The control for the audible alarm is

in the General Settings dialog area.

•

Turn UPS Output On: This action causes the UPS output to

immediately turn on.

•

Turn UPS Output Off: This action causes the UPS output to

immediately turn off.

WARNING: All loads connected to this UPS will be turned off.

•

Reboot the UPS: This action causes the UPS output to

immediately turn off and then restart after the time specified.

WARNING: When you initiate the reboot control, all loads connected to

this UPS will lose power and will turn back on when the UPS output is re-

energized. Make sure this is what you want to do before you initiate this

control!

NOTE: This command is not active on 3-phase UPS.

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3.6.5 PDU Control Tab

This tab can be used to control and configure the UPS’s Programmable

Outlets.

The current state of the outlet is indicated by the state of the switch

graphic, and the graphic color. If the switch position is up, and the color is

green, then the outlet is currently on. If the switch position is down, and

the color is red, then the outlet is currently off.

Clicking on the switch will toggle the state of each outlet. You will be

presented with a confirmation dialog before the action is taken.

WARNING When you turn off an outlet, all loads connected to that outlet

will turn off.

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3.6.6 PDU Configuration Screen

Access this screen by clicking on the edit icon on the PDU control screen.

•

Socket Name: A descriptive name of the device(s) connected to

the outlet.

•

URL: The URL of the device connected to the outlet.

•

Shut Off When On Battery And Pct is Below: The percent

battery at which to turn this outlet off when the UPS is running on

battery.

•

Shut Off When On Battery For: The amount of time after the

UPS starts running on battery power, to turn this outlet off.

•

Turn On After: The amount of time to wait to turn this outlet back

on following a power outage.

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3.6.7 About Tab

This tab displays the identity and nominal ratings of the UPS.

•

Model: The model number of the UPS unit.

•

Serial Number: The serial number of the UPS unit.

•

Firmware Version: The version number of the firmware in the

UPS.

•

Capacity: The maximum power output of the UPS. Capacity is

measured in VA and Watts. The VA measurement is the

maximum power available to drive devices with switched-mode

power supplies such as computers. The Watts measurement is

the maximum power available to drive resistive loads such as

lighting or devices with motors.

•

Nominal Input Voltage: The line voltage that the UPS is

designed to operate with.

•

Nominal Input Frequency: The line frequency that the UPS is

designed to operate with.

•

Nominal Output Voltage: The nominal output voltage supplied by

the UPS.

•

Nominal Output Frequency: The nominal frequency that

supplied by the UPS.

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3.7 Network Screen

This screen enables the user to configure the network settings of the iSite PRO.

•

IP Setup: Specifies if the device will have a static IP Address, or

will dynamically be assigned network settings through DHCP.

•

IP Address: Current IP Address of the network interface on the

RJ45 Ethernet port.

•

Subnet Mask: Current Subnet Mask of the network interface on

the RJ45 Ethernet port.

•

Gateway: Current Gateway of the network interface on the RJ45

Ethernet port.

•

DNS 1: Current configured primary DNS of the network interface

on the RJ45 Ethernet port.

•

DNS 2: Currently configured secondary DNS of the network

interface on the RJ45 Ethernet port.

•

Hostname: A configurable unique name to be used to access the

device instead of an IP Address.

•

SSL: Specifies whether the web server will be SSL encrypted

(HTTPS) or not (HTTP). The default certificate is self-signed and

will require the user continue through a safety notification if a

custom signed certificate is not uploaded to the device.

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•

HTTP Enabled: Specifies if the web server is enabled or disabled.

•

NOTE: If disabling the web server, the web interface and REST

API will be disabled, only limited functionality over SNMP will

remain if enabled.

•

HTTP Port: Port number to use for the web server.

Status: This will provide the status of the server. If using HTTPS,

this will provide information regarding which SSL Key/Certificate is

being used. If the key/certificate files were uploaded by the user, it

will indicate if they are valid. If they are not valid, the default

key/certificate will be used.

Use the “RESTART HTTP(S) SERVER” Button to restart the

server if new key/certificate files have been uploaded using the

Utilities Screen. This will cause the current page to reload.

•

The Cancel button will reset all fields to their initial value.

3.8 Network Advanced Screen

This screen enables the user to configure the network settings of the iSite PRO.

3.8.1 Date/Time Settings Tab

This tab allows the configuration of the date and time of the iSite PRO.

•

Server Time: Displays the device’s internal time based on the

configured time zone.

•

Set Time: Specifies the method for setting the time in the iSite

PRO. Options for this setting are NTP or manual. NTP will use the

NTP Server option to automatically sync the device time every

day.

•

Time Zone: Specifies the desired time zone adjustment for the

Squid device.

•

NTP Server: Specifies the hostname or IP address of the NTP

server to use for time synchronization.

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3.8.2 SNMP Tab

This tab allows the configuration of the SNMP functionality of the iSite PRO.

The SNMP agent in the iSite PRO conforms to the SNMP UPS MIB (RFC1628).

This MIB was originally circulated in SNMPv2 syntax. .

SNMP V1 Communities

SNMP V1 Communities is an authentication scheme that enables an intelligent

network device to validate SNMP requests.

Name: The name of an SNMP access community (i.e. "public" or "private").

NOTE: Blank spaces are not accepted within the name string.

Source: The IP address/mask of allowed stations.

A subnet range can be specified using the IP/MASK or IP/BITS syntax as shown

below. This can be specified as IP/MASK or IP/BITS.

10.5.2.0/[bit mask integer] = allow all address in the specific range that passes

through the mask.

Examples:

10.5.2.0/8 = 10.0.0.1 thru 10.255.255.254

10.5.2.0/16 = 10.5.0.1 thru 10.5.255.254

10.5.2.0/20 = 10.5.0.1 thru 10.5.15.254

10.5.2.0/24 = 10.5.2.1 thru 10.5.2.254

10.5.2.0/26 = 10.5.2.1 thru 10.5.2.62

10.5.2.0/32 = same as no mask, 10.5.2.0

Access: Enable Read Only or Read/Write access for individual communities

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SNMP V3 Users

In contrast to SNMP version 1 (SNMPv1) and SNMP version 2

(SNMPv2), SNMP version 3 (SNMPv3) supports authentication and

encryption.

SNMPv3 uses the user-based security model (USM) for message security

and encryption.

The iSite PRO supports MD5 and DES encryption.

Username: The name of an SNMPv3 user.

Authorization: The only option is MD5/DES.

Passphrase: The Passphrase used for MD5 and DES authentication and

privacy.

Access: Choose Read Only or Read Write access for each user.

Trap Receivers

Community: The community (authentication string) of the SNMP trap

receiver community

Destination Address: The IP address of the trap receiver.

Port: The port used by the trap receiver. Typically, this is 162.

Traps Sent

Send Authentication Traps: Enables or disables the agent to send

SNMP authentication traps.

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About UPS Traps

There are four traps defined in the standard UPS MIB (RFC1628):

Trap1: upsTrapOnBattery

DESCRIPTION: "The UPS is operating on battery power. This trap is persistent

and is resent at one-minute intervals until the UPS either turns off or is no longer

running on battery."

Trap2: upsTrapTestCompleted NOTIFICATION-TYPE

DESCRIPTION: "This trap is sent upon completion of a UPS diagnostic test."

Trap3: upsTrapAlarmEntryAdded NOTIFICATION-TYPE

DESCRIPTION: "This trap is sent each time an alarm is inserted into to the alarm

table. It is sent on the insertion of all alarms except for upsAlarmOnBattery and

upsAlarmTestInProgress covered in Traps 1 and 2.“

Trap4: upsTrapAlarmEntryRemoved NOTIFICATION-TYPE

DESCRIPTION: "This trap is sent each time an alarm is removed from the alarm

table. It is sent on the removal of all alarms except for upsAlarmTestInProgress."

WELL KNOWN ALARMS: (1-24)

Content sent in Traps 3 and 4 include a numeric identity (upsAlarmId) of

the specific alarm that has been added or removed from the table. The

MIB defines 24 specific upsWellKnownAlarms.

Value=1.3.6.1.2.1.33.1.6.3.x

Where; x is the alarm identification number of the specific alarm entry.

ADDITIONAL ALARMS: (25-31)

In addition to the 24 wellKnownAlarms defined in RFC1628, the adapter

will also send additional alarms not defined in the MIB.

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3.8.3 LDAP Client Settings

This form is used to configure the settings used by the LDAP client to

authenticate with an LDAP server.

The following information can be configured on this page:

•

Host: The IP address or name of the LDAP server

•

Port: The listening port used by the LDAP server, for non-secure

connections this is usually 389, for secure connections this is

usually 636. If using a secure connection, then check the LDAPS

option.

•

Base DN: This is the base DN of the server. (i.e.

dc=AMETEK,dc=com)

•

User DN: The User DN used to bind to the LDAP server and

authenticate the user. (i.e.

uid=%UserName,dc=AMETEK,dc=com)

•

There are 2 macros available when authenticating to the LDAP

server. They are:

•

%UserName% - This will be replaced by the username when

authenticating to the LDAP server.

•

%FullName% - This will be replaced by the user’s name when

authenticating to the LDAP server.

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•

TLS Require Certificate: This is optional, based on the LDAP

server requirements. The options are Never, Hard, Demand, Allow

and Try.

•

Certificate File: This is optional based on the LDAP server

requirements. Upload the certificate file to the iSite PRO.LDAP

Client.

•

The LDAP Client page can be accessed by clicking on LDAP

Client Settings in the menu. This page contains 2 forms which can

be used to configure and test the LDAP client settings and

functionality.

•

Test LDAP Client

Use this form to test your LDAP client configuration. Select a user

from the list and enter the LDAP passcode for this user and press

the Perform Test button.

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3.8.4 Email Settings

The Email Settings page can be accessed by clicking on Email Settings

tab of the Advanced Networking page.

Secure SMTP Settings

The following settings can be configured for send email using Gmail,

Office 365 or any other secure or non-secure SMTP server.

Email Server: Select the type of email server to use. The options are

Gmail, Office 365 or other. The Gmail and Office 365 options should be

used if you are using the Secure SMTP service provided by one of these

services. Select Other if you are using your own SMTP server or another

service.

Host: The host name or IP address of the SMTP server

Port: The port number used by the SMTP server. Typical SMTP Port

numbers are listed below.

Port Number

Description

25

Standard non-secure port

465

Deprecated port for secure SMTP

587

Modern port used for secure SMTP

2525

Alternative, non-standard SMTP port

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•

Username: The username used for authentication on the SMTP

server

•

Password: The password used for authentication on the SMTP

server.

•

Mail From: The mail from address used on outgoing email

messages.

NOTE: This is ignored when using Internet services such as

Gmail, in this case the From address is the primary email address

for the user.

•

SSL/TLS Options: Enable Use SSL and/or Use Start TLS toggle

switches to enable the appropriate secure protocol to use.

•

Authentication Method – Select PLAIN or CRAM-MD5

authentication methods.

•

Contacts

•

This allows for a list of email recipients, other that users to receive

email messages based on alarm severity.

•

Send a Test Email

•

Use to this to test your configuration. A valid email address must

be supplied.

•

Using Gmail

•

When Gmail is selected as the Email Server, you will only need to

configure the Username, Password and Mail From options as

seen below. It will automatically be configured to use

smtp.gmail.com on port 587 using SSL and Start TLS options.

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The Secure SMTP option is disabled by default by Google. To enable this

option, you must go to the Security Section of your Google Account and

Allow less secure apps to access your account.

•

Using Office 365

When Office 365 is selected as the Email Server, you will only

need to configure the Username, Password and Mail From options

as seen below. It will automatically be configured to use

smtp.office365.com on port 587 using SSL and Start TLS options.

The Secure SMTP option is disabled by default by Microsoft.

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3.9 Users Screen

The Users screen contains the list of currently configured users and their

permissions. Using the Add New User push button New users can be added

using this page.

3.9.1 Edit/Add User Account

Use this screen to edit or delete a user. If the user is configured to use an

“Internal” authentication mode, then the iSite PRO performs the

authentication using the passcode, which is stored locally to the iSite

PRO. If the authentication mode is LDAP, then the iSite PRO will use the

LDAP settings configured on the LDAP Client Settings page to

authenticate the user. In this case the passcode of the user is not stored

in the iSite PRO.

The Notifications section allows for configuration of email notifications.

•

Email Message Type: Select the type of Email message to

receive. The options are:

•

Html – The email body will be formatted as HTML

•

Long – The mail body will be formatted as Text and contain

detailed information about the device in the email body.

•

Short – Same as Long but will not contain detailed information

about the device in the email body.

•

Short with no Subject – same as Short but with no subject.

•

Notify on…: Select which type of alarms to be notified on,

Informational, Warning or Severe.

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Privileges

The following access flags are used to control user permissions:

•

UPS Settings: This access flag is required for the user to access

the UPS Settings screen.

•

Network Settings: This access flag is required for the user to

access the Network and Network Advanced screens.

•

Utilities: This access flag is required for the user to access the

Utilities screen.

•

User Admin: This access flag is required for the user to access

the Users screen.

3.10 Utilities

The Utilities allows the user to execute various tasks that backs-up, configures,

restores, reboots, and updates the iSite PRO.

3.10.1 File Upload

Tab

This tab enables the user to upload various updates and configurations of

the iSite PRO:

•

Firmware Update

(Firmware Image File) Use this file to update the firmware of the

iSite PRO.

•

Configuration File

(CFG File) Use this file to update the configuration of the iSite

PRO.

•

SNMP Configuration

(CONF File) Use this file to update the Simple Network

Management Protocol configuration of the iSite PRO.

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•

HTTPS SSL Certificate.

(Security Certificate) Use this file to update the SSL Security

Certificate of the iSite PRO. This file must in pem format.

-----BEGIN CERTIFICATE-----

-----END CERTIFICATE-----

•

HTTPS SSL Certificate Key

(KEY File) Use this file to update the Certificate Private Key of the

iSite PRO. This file must be in pem format.

-----BEGIN RSA PRIVATE KEY-----

-----END RSA PRIVATE KEY-----

•

HTTPS SSL Certificate Authorization

(CA File) Use this file to update the Certificate Authorization of the

iSite PRO. This file must be in pem format.

-----BEGIN CERTIFICATE-----

-----END CERTIFICATE-----

3.10.2 Backup/Restore

Tab

This tab gives an opportunity to backup (snapshot) of the current settings

and users of the iSite PRO. Additionally, the created backup file can be

restored.

3.10.3 Factory Reset Tab

This tab provides a factory reset to restore the iSite PRO to its original

factory settings.

3.10.4 Reboot Device

Tab

This tab provides a reboot to the iSite PRO.

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3.11 Modbus Server

The iSite PRO runs a Modbus/IP Server as well as a Modbus/RTU server over

RS485 (half-duplex) on the auxiliary RJ45 port. This feature is only available on

certain models of the iSite PRO.

3.11.1 Modbus/RTU Wiring

The pinout for the BlueBus/Modbus RJ45 connector is as follows:

Pin No.

Blue Bus

RS485

1

HI

-

2

LO

-

3

-

D+

4

VDD

-

5

GND

6

-

D-

7

VDD

-

8

GND

Half Duplex Wiring Diagram

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3.11.2 Modbus/IP Server Settings

•

Modbus/IP Enabled: Enable/Disable the Modbus/IP Server

•

Port: The port the server listens on, this is typically 502.

3.11.3 Modbus/RTU Server Settings

•

Modbus/RTU Enabled: Enable/Disable the Modbus RTU Server

•

Address: The address of this device on Modbus.

•

Baud Rate: The baud rate used by the RS422/485 interface.

•

Parity: The parity used by the RS422/485 interface.

•

Data Bits: The data bits used by the RS422/485 interface.

•

Stop Bits: The stop bits used by the RS422/485 interface.

3.11.4 Modbus Register Map

The MODBUS Register MAP includes identity, measures, and status

information obtained from the UPS by the iSite PRO. This register map is

downloadable from the iSite PRO web interface.

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3.12 Environment Sensors

3.12.1 Environment Sensor Kit Components

In addition to the iSite PRO, the following components are provided in the

Environment Sensor Kit.

Environment Sensor

Adhesive Backed Velcro Strip

Blue Bus Cable 3m (~15m)

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3.12.2 Environment Hardware Specifications

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3.12.3 Hardware Installation

Single Sensor

1. Install the iSite PRO in your UPS

2. Choose a location to mount the sensor within 3m (15’) of you

UPS.

3. Use the adhesive backed Velcro Strip to attach the Sensor to the

mounting location.

4. Connect the Blue Bus cable between the Blue Bus port of the iSite

PRO and a Blue Bus port on the sensor. (Connect the filtered end

of the cable to the iSite PRO).

Multiple Sensors

1. Install the first sensor as described above –

making sure to connect the Blue Bus cable from

the iSite PRO to the IN port on the first sensor.

2. Connect a Cat5 STP cable between the Blue Bus

OUT port on the first sensor and IN port on the

second sensor.

3. Set the Terminator (switch #1) on the first sensor

in the DOWN position. Set the terminator in the last

sensor in the UP position.

4. Set the address (switches #2 - #5) of each

additional sensor to be unique – different from the

1

st

sensor and different from any other sensor on the bus.

Address Translation Table

NOTE for Multiple Sensors:

There is a logical limit of 16 addresses available on the

BLUE BUS.

However, the number of sensors that can be added to

the bus without adding supplemental power is limited

by the power available in the UPS communications

accessory slot.

If you need more sensors than your UPS can power, add

supplemental power to any sensor on the bus.

Supplemental power will drive that sensor and any

sensors downstream from the sensor connected to

auxiliary power.

32 = 0000

40 = 1000

33 = 0001

41 = 1001

34 = 0010

42 = 1010

35 = 0011

43 = 1011

36 = 0100

44 = 1100

37 = 0101

45 = 1101

38 = 0110

46 = 1110

39 = 0111

47 = 1111

Address combination (switches #2-5)

in the “all down” position is 0000.

This combination will set the value “32”

as the “address” in the ENVIRONMENT

SENSOR.MIB.

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3.12.4 Environment Sensor View

This page will display the status of all Environment Sensors currently

connected to the Blue Bus connector on the iSite PRO.

Environment Measurements

•

Temperature: Current temperature reading in Celsius and

Fahrenheit.

(This value is returned as the temperature object in the

Environment Sensor MIB)

•

Relative Humidity: Current relative humidity reading in percent.

(This value is returned as the humidity object in the Environment

Sensor MIB).

Input Device Status

•

Input Device (1-3) Name: The user configurable name of the

Input Device.

(This value is returned as the inputName1, inputName2,

inputName3 objects in the Environment Sensor MIB)

•

Input Device (1-3) Status: The current status and severity level

of the Input Device. The severity and the normal state of the input

device can be configured on the Environment Sensor

Configuration page.

(This value is returned as the inputStatus1, inputStatus2,

inputStatus3 object in the Environment Sensor MIB)

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Output Relay Status

•

Output Relay Name: The name of the Output Relay.

(This value is returned as the outputName objects in the

Environment Sensor MIB)

•

Output Relay Status: The current state and severity level of the

Output Relay. The conditions which can cause the output relay to

energize can be configured on the Environment Sensor

Configuration page.

(This value is returned as the outputState object in the

Environment Sensor MIB)

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3.12.5 Environment Sensor Configuration

Identity Settings

•

Sensor Name: A name given to the sensor.

(This value is the name object in the Environment Sensor MIB)

Temperature Settings

•

Low Limit: The temperature at which the low temperature

condition is generated for this sensor.

(This value is the tempLoThreshold object in the Environment

Sensor MIB)

•

Low Alarm Severity: The event severity level when temperature

is below the low limit. If disabled, then no event is generated.

•

High Limit: The temperature at which the high temperature

condition is generated for this sensor.

(This value is the tempHiThreshold object in the Environment

Sensor MIB)

•

High Alarm Severity: The event severity level when temperature

is above the high limit. If disabled, then no event is generated.

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Relative Humidity Settings

•

Low Limit: The relative humidity at which the low relative humidity

condition is generated for this sensor.

(This value is the humidityLoThreshold object in the Environment

Sensor MIB)

•

Low Alarm Severity: The event severity level when relative

humidity is below the low limit. If disabled, then no event is

generated.

•

High Limit: The relative humidity at which the high relative

humidity condition is generated for this sensor.

(This value is the humidityHiThreshold object in the Environment

Sensor MIB)

•

High Alarm Severity: The event severity level when relative

humidity is above the high limit. If disabled, then no event is

generated.

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3.12.6 Environment Sensor Inputs

•

Name (1-3): A user configurable name given to the input device.

(These values are the inputName1, inputName2, inputName3

objects in the Environment Sensor MIB)

•

Normal State (1-3): The normal state of the input contact. When

the input contact is not in this state the input fault condition is

generated.

(These values are the inputNormalState1, inputNormalState2,

inputNormalState3 objects in the Environment Sensor MIB)

•

URL (1-3): A url associated with this device. Must be in the format

'http://hostname'. When this value is set the input name becomes

a link on the environment status page.

(These values are the inputUrl1, inputUrl2, inputUrl3 objects in the

Environment Sensor MIB)

•

Alarm Severity (1-3): This setting determines the severity level of

a fault condition on the input. If this setting is Disabled, then no

condition will be generated, and the status will always be Normal.

(These values are the inputFaultSeverity1, inputFaultSeverity2,

inputFaultSeverity3 objects in the Environment Sensor MIB)

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3.12.7 Environment Sensor Output

•

Name: A name given to the output relay. This is usually related to

the device being controlled by the relay.

(These values are the outputName objects in the Environment

Sensor MIB)

•

Link: A url associated with this device. Must be in the format

'http://hostname'. When this value is set the output name becomes

a link on the environment status page.

(These values are the outputUrl objects in the Environment

Sensor MIB)

3.12.8 Environment Sensor Triggers

Triggers are used to configure the relay to energize when any or all of the

selected conditions are present. If no conditions are selected the output

relay is disabled.

3.13 System Info

The System Info screen provides hardware information about the UPS and the

number of users connected to the UPS via the iSite PRO.

3.14 User Profile

The User Profile screen provides the current user’s information. The user can

change their password and modify the email notifications.

3.15 Logout

The Logout option will log out the current user from the iSite PRO UI.

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4.0 Recovery

The iSite PRO can be recovered from an inoperable state by using the USB port.

4.1 USB Setup/Login

a. Using an USB-A to Micro-USB B cable, connect the iSite PRO to a

Laptop/PC

b. Using a web browser go to https://169.254.10.100 to access the USB

Login Screen

c. Enter the credentials for an existing user.

d. Click “LOG IN” pushbutton

e. The user will now have full access to the UI according to their privileges.

4.2 Administrator Credentials

4.2.1 Username and Password

The default username is admin, and the default password is

Adm1nXXXXXX, where XXXXXX are the last six characters of the MAC

address.

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4.2.2 Finding MAC Address of the iSite PRO

Reference the sticker on the iSite PRO.

4.3 Reset Options

Without using credentials, the user can click the “RESET OPTIONS” pushbutton

to restore the iSite PRO to a specific state:

Reset Options Menu:

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4.3.1 Reset Default User

This option resets the admin password to the default password

Adm1nXXXXXX, where XXXXXX are the last six characters of the MAC

address.

4.3.2 Reset Network Settings

This option resets the Network Settings of the iSite PRO to a factory

default state.

4.3.3 Reset To Factory Defaults

This option resets the entire iSite PRO to a factory default state.

4.3.4 Reboot Device

This option reboots the iSite PRO without changing any configurations.

5.0 Application Programming Interfaces

(APIs)

The iSite PRO is designed for flexible communication and integration with diverse

control and monitoring platforms.

5.1 HTTP/HTTPS REST

iSite PRO includes an extensive HTTP API (HTTPS when security is enabled) in

JSON format.

5.2 SNMP

SNMP v1 and v3 communications are intended to provide essential items for

management. Read, Write, Table, and Trap objects will be included.

Support for the following MIB’s is provided:

•

RFC1213 (MIB II)

•

RFC1628 (UPS ManaMOBUSgement Information Base)

•

RFC1157

•

ONEAC Environment Sensor Private MIB

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6.0 Hardware Specifications

6.1 Specifications

Network Interface

10Base-T/100Base-TX IEEE 802.3 compliant

Ethernet transceiver

Auto-negotiation to automatically select the highest

link-up speed (10/100 Mbps) and duplex (half/full)

Main Processor

i.MX RT1050 processors based on Arm Cortex-M7

Core™ Platform

Integrated 10/100 M Ethernet controller with support

for IEEE1588

Integrated FlexCAN module.

Ethernet Controller

Blue Bus

Environmental

Temperature: 0-40 degrees C (32-104 F)

Humidity: 5-90% non-condensing

Altitude: 2,000 m (6,500 ft) maximum

Modbus/RTU

RS422 and RS485 Half Duplex

6.2 Agency Approvals

Safety

EN 60950-1:2006 + A2:2013 Safety of ITE

UL 60950-1, Edition 2

Emissions

EN 55032:2012 + AC:2013; Class A for A.2 (Class A) Radiated Emissions

EN 55032:2012 + AC:2013; Class A for A.3 (Class A) Radiated Emissions

EN 55032:2012 + AC:2013; Class A for A.8 (Class A) Conducted Emissions

Immunity

EN 55024:2010 EMC Immunity Characteristics

EN 61000-4-2 Electrostatic Discharge Immunity

EN 61000-4-3 Radiated Electromagnetic Immunity

EN 61000-4-4 Fast Transients Immunity

EN 61000-4-5 Surge Immunity

EN 61000-4-6 Conducted Immunity

EN 61000-4-8 Magnetic Field Immunity

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Appendix A – UPS Alarm Detail

SNMP

Log Entry &

Alarm SNMP MIB OID Ref: Probable Cause

Condition Email Subject

ID

6

UpsAlarmInputBad

SNMP Trap only

Input power is out of limits or not present.

7

UpsAlarmOutputBad

An output condition is out of tolerance.

SEVERE! Condition Codes

1

UpsAlarmBatteryBad

Module Battery Needs

Replacing

UPS Battery needs replacing.

4

UpsAlarmDepletedBattery

Module Depleted Battery

Run time is just about zero.

5

UpsAlarmTempBad

Module Temperature Limit

was Exceeded

Temperature near the battery is too hot.

8

UpsAlarmOutputOverload

Module Output Overload

Output load power is > 100% of rated capacity.

10

UpsAlarmBypassBad

Module Bypass Bad

The bypass is out of tolerance.

13

UpsAlarmChargerFailed

Module Charger Failed

Battery charger has failed, or its fuse has blown.

16

UpsAlarmFanFailure

Module Fan Failure

Fan failure detected.

17

UpsAlarmFuseFailure

Module Fuse Failure

Input circuit breaker is open, or charger fuse has blown.

18

UpsAlarmGeneralFault

Module Requires Servicing

A UPS fault was detected that is not specifically identified

in the UPS protocol or defined in the standard MIB.

19

UpsAlarmDiagnosticTestFailed

Module Diagnostics Failed

A user-initiated test has failed.

20

UpsAlarmCommunicationsLost

Module Lost

Communications

Adapter has Lost Serial Communications with the UPS.

26*

UpsAlarmBackfeedRelayFailure

Module Backfeed Relay

Failure

Backfeed Relay Failure Detected.

27*

UpsAlarmBatteryFuseBlown

Module Battery Fuse Blown

Battery Fuse failure detected.

29*

UpsAlarmBatteryDegraded

Module Battery Degraded

The UPS detects that the Battery may need to be

replaced soon.

no trap

Module Lost

Communications While

On Battery

Adapter has Lost Serial Communications with the

UPS after the UPS reported an On Battery condition.

System Load Exceeds Power

Margin

The load reported by the UPS exceeds the user specified

power margin.

Probable Cause

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Manual

Warning! Condition Codes

2

UpsAlarmOnBattery

Module On Battery

UPS is running on battery power.

3

UpsAlarmLowBattery

Module Low Battery

Condition

Run time left is less than configured low battery alarm

value.

9

UpsAlarmOnBypass

Module On Bypass

The bypass is engaged by the UPS.

31

UpsAlarmGeneral Warning

Module General Warning

The UPS is indicating an unspecified fault condition.

no trap

Module Running On

Booster

The UPS is correcting a low input line condition without

using battery reserves.

Informational Condition Codes

11

UpsAlarmOutputOff AsRequested

Output Off As Requested

Ups Output Has been Turned off via UPS Com port

command.

12

UpsAlarmUpsOff AsRequested

Module Off As Requested

Ups Has been Turned off via UPS Com port command.

14

UpsAlarmUpsOutputOff

Module Output Is Off

Confirmation that the UPS output is off, but the UPS

control logic is still operating. This trap can only be sent if

the adapter is powered from a source other than UPS

output.

15

UpsAlarmUpsSystemOff

Module System Is Off

UPS output and control logic is off. Will likely never be

seen.

21

UpsAlarmAwaitingPower

Module Awaiting Power

UPS output is off and the UPS is waiting for input power

to be restored.

22

UpsAlarmShutdown Pending

Shutdown Pending On

Module

A UPS shutdown timer has begun counting -- typically

means UPS monitoring software has requested UPS

output to be turned off after a delay period.

23

UpsAlarmShutdown Imminent

Shutdown Imminent On

Module

Output shutdown will occur in approximately 5 seconds.

24

UpsAlarmTestIn Progress

Module Diagnostics Test in

Progress

A user requested UPS test has begun.

25

UpsAlarmBattery Charging

Module Battery Charging

The UPS Battery is recovering from a recent discharge.

28

UpsAlarmSystemRestart Pending

System Restart Pending

The UPS is counting a user specified restart delay after AC

input returns.

30

UpsAlarmAutonomy

Calibration

Module Autonomy

Calibration

The UPS is discharging the battery and calibrating its run

time (autonomy) estimates.

SurgeX 3000L-01 120V

Product's Documents

ISite PRO User Manual

Specifications

SurgeX 3000L-01 Questions and Answers