PLEASE READ THE USER MANUAL CAREFULLY BEFORE USING THE UNIT
EBM28TB
28L Built-in Microwave
US
ER MANUAL
Safety precautions .................................................................................................................. 3
Technical specification ........................................................................................................... 3
Important safety instructions ................................................................................................ 4
Cleaning ..................................................................................................................................7
Utensil caution .........................................................................................................................8
Microwave oven description .................................................................................................9
Setting up your oven .............................................................................................................10
Installation and connection ..................................................................................................10
Installation instructions ...........................................................................................................11
Operational instructions
..........................................................................................................16
Trouble Shooting ....................................................................................................................
20
Warranty
.................................................................................................................................. 21
2 EBM28TB Microwave Oven CONTENTS
Product dimensions................................................................................................................11
Cabinet dimensions... ............................................................................................................12
CONTENTS
Control panel............. .............................................................................................................15
Model
EBM28TB
Rated Voltage
Rated Input Power(Microwave)
1450W
Rated Output Power(Microwave)
900W
Oven Capacity
28L
Turntable Diameter
315mm
External Dimensions
595 x 400 x 388mm
Net Weight
Approx. 17.95 kg
SAFETY PRECAUTIONS 3EBM28TB Microwave Oven
Read these instructions carefully before using your
microwave oven, and keep it safe for future reference.
If you follow the instructions, your oven will provide you with
many years of good service.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
Precautions to avoid possible exposure to
excessive microwave energy
• Do not attempt to operate this oven with the door
open since this can result in harmful exposure to
microwave energy. It is important not to break or
tamper with the safety interlocks.
• Do not place any object between the oven front
face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
• WARNING: If the door or door seals are damaged,
the oven must not be operated until it has been
repaired by a qualified service person.
• If the apparatus is not maintained in a good state of
cleanliness, its surface could be degraded and
affect the lifespan of the apparatus and lead to a
dangerous situation.
230-240V~50Hz
SAFETY PRECAUTIONS
TECHNICAL SPECIFICATIONS
4
To reduce the risk of fire, electric shock, injury to
persons or exposure to excessive microwave
oven energy when using your appliance, follow
basic precautions, including he following:
• WARNING Liquids and other foods must not be
heated in sealed containers since they are liable
to explode.
•
•
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING: It is hazardous for anyone other than a
competent person to carry out any service or repair
operation that involves the removal of a cover which
gives protection against exposure to microwave
energy.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
Cleaning and user maintenance shall not be
made by children.
•
•
• Install or locate this oven only in accordance with the
installation instructions provided.
• Eggs in the shell and whole hard-boiled eggs should
not be heated in microwave ovens since they may
explode, even after microwave heating has ended.
• This appliance is intended to be used in household
and similar applications such as: -staff kitchen areas
in shops, offices and other working environments;
-by clients in hotels, motels and other residential
type environments; -farm houses; -bed and
breakfast type environments.
• If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
• Do not store or use this appliance outdoors.
• Do not use this oven near water, in a wet basement
or near a swimming pool.
• The temperature of accessible surfaces may be high
when the appliance is operating. The surfaces are
liable to get hot during use. Keep cord away from
heated surface, and do not cover any vents on the
oven.
• Do not let cord hang over edge of table or counter.
• Failure to maintain the oven in a clean condition
could lead to deterioration of the surface that
could adversely affect the life of the appliance and
possibly result in a hazardous situation.
• The contents of feeding bottles and baby food
jars shall be stirred or shaken and the temperature
checked before consumption, in order to avoid
burns.
• Microwave heating of beverages can result in
delayed eruptive boiling, therefore care must be
taken when handling the container.
• The appliances are not intended to be operated
by means of an external timer or separate remote-
control system.
• The oven must not be installed behind a decorative
door in order to avoid overheating.
• Metallic containers for food and beverages are not
allowed during microwave cooking.
• Microwave oven is intended for heating food and
beverages. Drying of food or clothing and heating of
warming pads, slippers, sponges, damp cloth and
similar may lead to risk of injury, ignition or fire.
• Keep the appliance and its cord out of reach of
children.
• Only use utensils suitable for use in microwave
ovens.
• The oven should be cleaned regularly and any food
deposits should be removed.
• Read and follow the specific:”PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY”.
• When heating food in plastic or paper containers,
keep an eye on the oven due to the possibility of
ignition.
• If smoke is emitted, switch off or unplug the
appliance and keep the door closed in order to
stifle any flames.
• Do not overcook food.
• Do not use the oven cavity for storage purposes.
Do not store flammable items or liquids in or near
the appliance.
• Remove wire twist-ties and metal handles from
paper or plastic containers/bags before placing
them in the oven.
• Care should be taken not to displace the turntable
when removing containers from the appliance.
EBM28TB
Microwave Oven
IMPORTANT SAFETY INSTRUCTIONS
• Accessible parts may become hot during use.
Young children should be kept away.
• This appliance must not be cleaned by use of a
Steam cleaner.
• Only use the temperature probe recommended
for this oven (for ovens provided with a facility to
use a temperature-sensing probe).
• WARNING: The appliance and its accessible
parts become hot during use. Care should be
taken to avoid touching heating elements.
• Surface of a storage cabinet can get hot.
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
EBM28TB Microwave Oven IMPORTANT SAFETY INSTRUCTIONS 5
IMPORTANT SAFETY INSTRUCTIONS
WARNING
DANGER
Electric Shock Hazard Touching some of the internal
components can cause serious personal injury or
death. Do not disassemble this appliance.
WARNING
Electric Shock Hazard Improper use of the grounding
can result in electric shock. Do not plug into an outlet
until appliance is properly installed and grounded.
This appliance must be grounded. In the event of an
electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the
electric current. This appliance is equipped with a cord
having a grounding wire with a grounding plug. The
plug must be plugged into an outlet that is properly
installed and grounded.
Consult a qualified electrician or serviceman if the
grounding instructions are not completely understood
or if doubt exists as to whether the appliance is
properly grounded.
If it is necessary to use an extension cord , use only
a 3-wire.
1. A short power-supply cord is provided to reduce
the risks resulting from becoming entangled in or
tripping over a longer cord.
2. If a long cord set or extension cord issued:
a) The marked electrical rating of the cord set or
extension cord should be at least as great as
the electrical rating of the appliance.
b) The extension cord must be a grounding-type
3-wire cord.
c) The long cord should be arranged so that it
will not drape over the counter top or tabletop
where it can be pulled on by children or
tripped over unintentionally.
6 EBM28TB Microwave Oven IMPORTANT SAFETY INSTRUCTIONS
TO REDUCE THE RISK OF INJURY TO
PERSONS DURING INSTALLATION
Be sure to unplug the appliance from the power supply.
1. Clean the cavity of the oven after using with a
slightly damp cloth.
2. Clean the accessories in the usual way in warm
soapy water.
3. The door frame and seal and neighbouring parts
must be cleaned carefully with a damp cloth
when they are dirty.
4. Do not use harsh abrasive cleaners or sharp
metal scrapers to clean the oven door glass since
they can scratch the surface, which may result in
shattering of the glass.
5. Cleaning Tip – For easier cleaning of the cavity
walls that the food cooked can touch: Place half a
lemon in a bowl, add 300ml (1/2 pint) water and
heat on 100% microwave power for 10 minutes.
Wipe the oven clean using a soft, dry cloth.
EBM28TB Microwave Oven CLEANING 7
CLEANING
UTENSIL TEST:
1. Fill a microwave-safe container with 1 cup of
cold water (250ml) along with the utensil in
question.
2. Cook on maximum power for 1 minute.
3. Carefully feel the utensil. If the empty utensil is
warm, do not use it for microwave cooking.
4. Do not exceed 1 minute cooking time.
PERSONAL INJURY HAZARD
It is hazardous for anyone other than a qualified service
person to carry out any service or repair operation that
involves the removal of a cover which gives protection
against exposure to microwave energy.
See the instructions on “Materials you can use in
microwave oven or to be avoided in microwave oven.”
There may be certain non-metallic utensils that are not
safe to use for microwaving. If in doubt, you can test the
utensil in question following the procedure below.
Utensils Remarks
Browning dish Follow manufacturer’s instructions. The bottom of browning dish must be at least 3/16 inch (5mm)
above the turntable. Incorrect usage may cause the turntable to break.
Dinnerware Microwave-safe only. Follow manufacturer’s instructions. Do not use cracked or chipped dishes.
Glass jars Always remove lid. Use only to heat food until just warm. Most glass jars are not heat resistant and
may break.
Glassware Heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or
chipped dishes.
Oven cooking bags Follow manufacturer’s instructions. Do not close with metal tie. Make slits to allow steam to escape.
Paper plates and cups Use for short–term cooking/warming only. Do not leave oven unattended while cooking.
Paper towels Use to cover food for reheating and absorbing fat. Use with supervision for a short-term cooking
only.
Parchment paper Use as a cover to prevent splattering or a wrap for steaming.
Plastic Microwave-safe only. Follow the manufacturer’s instructions. Should be labeled “Microwave Safe”.
Some plastic containers soften, as the food inside gets hot. “Boiling bags” and tightly closed plastic
bags should be slit, pierced or vented as directed by package.
Plastic wrap Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to
touch food.
Thermometers Microwave-safe only (meat and candy thermometers).
Wax paper Use as a cover to prevent splattering and retain moisture.
8 EBM28TB Microwave Oven UTENSIL CAUTION
UTENSIL CAUTION
MATERIALS YOU CAN USE IN MICROWAVE OVEN
MATERIALS TO BE AVOIDED IN THE MICROWAVE OVEN
Utensils Remarks
Aluminum tray May cause arcing. Transfer food into microwave-safe dish.
Food carton with metal
handle
May cause arcing. Transfer food into microwave-safe dish.
Metal or metal-trimmed
utensils
Metal shields the food from microwave energy. Metal trim may cause arcing.
Metal twist ties May cause arcing and could cause a fire in the oven.
Paper bags May cause a fire in the oven.
Plastic foam Plastic foam may melt or contaminate the liquid inside when exposed to high temperature.
Wood Wood will dry out when used in the microwave oven and may split or crack.
MICROWAVE OVEN DESCRIPTION
NAMES OF OVEN PARTS AND ACCESSORIES
Remove the oven and all materials from the carton and oven cavity.
Your oven comes with the following accessories:
1
1
Glass tray
Turntable ring assembly
Instruction Manual
1
A) Control panel
B) Turntable shaft
C) Turntable ring assembly
D) Glass tray
E) Observation window
F) Door assembly
G) Safety interlock system
F
G
A
C B
E
D
Bracket
Screw
EBM28TB Microwave UTENSIL CAUTION 9
Trim-kit plast
i
c
cover
UTENSIL CAUTION
10 SETTING UP YOUR MICROWAVE
TURNTABLE INSTALLATIONS
a. Never place the glass tray upside down. The
glass tray should never be restricted.
b. Both glass tray and turntable ring assembly must
always be used during cooking.
c. All food and containers of food are always placed
on the glass tray for cooking.
d. If glass tray or turntable ring assembly cracks or
breaks, contact your nearest authorized service
center.
Hub (underside)
Glass tray
Turntable shaft
Turntable ring assembly
INSTALLATION AND CONNECTION
1. This appliance is only intended for domestic use.
2. This oven is intended for built-in use only. It is not
intended for counter-top use or for use inside a
cupboard.
3. Please observe the special installation instructions.
4. The appliance can be installed in a 60cm wide
cabinet. Correct ventilation must be provided
5. The appliance is fitted with a plug and must only
be connected to a properly installed earthed
socket.
6. The mains voltage must correspond to the voltage
specified on the rating plate.
7. The socket must be installed and connecting cable
must only be replaced by a qualified electrician.
If the plug is no longer to accessible following
installation,an all-pole disconnecting device must
be present on the installation side with a contact
gap of at lease 3mm.
8. Adapters, multi-way strips and extension leads
must not be used. Overloading can result in a risk
of fire.
The accessible surface may
be hot during operation.
EBM28TB Microwave Oven
SETTING UP YOUR MICROWAVE
PLEASE READ THE INSTRUCTIONS CAREFULLY
PLEASE NOTE
ELECTRICAL CONNECTION
The microwave is fitted with a plug and must only be connected to a properly installed earthed socket. The socket
must only be installed and the connection cable must only be replaced by a qualified electrician, in accordance with
the appropriate regulations. If the plug is no longer accessible following installation, an all-pole isolating switch must be
present on the installation side with a contact gap of at least 3mm.
The fitted cabinet with correct ventilation as shown in cabinet dimensions.
Do not cover ventilation slots and suction holes.
NOTE:
Do not trap or bend the power cables.
PRODUCT DIMENSIONS
INSTALLATION INSTRUCTIONS 11
EBM28TB Microwave Oven
514
388
20
595
376
380
INSTALLATION INSTRUCTIONS
20
Ventilation: Option 1
Cutout 45mm x 500mm top rear of
cabinet
Ventilation: Option 2
140mm x cabinet width vented
down into kick panel space
Ventilation: Option 3 (for tower installation)
45mm x cabinet width vented to top of
cabinetry / into roof cavity.
PP 9(17
16
540
6(min)
60
0
PLEASE READ THE MANUAL INSTRUCTIONS CAREFULLY
CABINET DIMENSIONS
12 EBM28TB Microwave Oven INSTALLATION INSTRUCTIONS
390
INSTALLATION INSTRUCTIONS
B. PREPARE THE CABINET
1. Read the instruction on the BOTTOM CABINET TEMPLATE, put the template on the bottom plane of cabinet.
2. Make the marks on the bottom plane of cabinet according to marks"a" of the template
a
a
CENTER LINE
FRONT EDGE
LEFT EDGE
T EDGE RIGH
3. Remove the bottom cabinet template and fix the bracket w
ith screw.
a
a
Bracket
Bracket
Screw
Centre line
EBM28TB Microwave Oven
INSTALLATION INSTRUCTIONS 13
INSTALLATION INSTRUCTIONS
14
14
C. INSTALL THE OVEN
4.
Install the oven to the cabinet
- Make sure the back of the oven is locked by bracket.
- Do not trap or kink the power cord.
5. Open the door, fix the oven to the cabinet with Screw, at the installation hole.
bracket
Installation Hole
Screw
14 EBM28TB Microwave Oven INSTALLATION INSTRUCTIONS
INSTALLATION INSTRUCTIONS
CONTROL PANEL
15 EBM28TB Microwave Oven CONTROL PANEL
0---1 min 5 seconds
1---5 min 10 seconds
5---10 min 30 seconds
10---30 min 1 minute
30---95 min 5 minutes
the input time should be within 0--23.
Press " ", the minute figures will flash .
1. CLOCK SETTING
When the microwave oven is electrified, the LED will display "0:00", buzzer will ring once.
the input time should be within 0--59.
Note:
a) Press " "twice, the hour figures will flash.
b) Turn " " to adjust the hour figures,
c)
d) Turn " " to adjust the minute figures,
e) Press " " to finish clock setting. ":" will flash, and the time will light.
a) If the clock is not set, it would not function when powered.
b) During the process of clock setting, if you press "
Stop/Clear
", the oven
will go back to the previous status automatically.
2. MICROWAVE COOKING
Press " Microwave " the LED will display "P100 ". Press
"
Microwave
" for times or turn " "to choose the power you want, and
"P100", "P80" "P50", "P30","P10" will display for each added press. Then
pres
s
"
Start/+30Sec./Confirm
" to confirm, and turn " " to set cooking time from
0:05 to
95:00. Press "
Start/+30Sec./Confirm
" again to start cooking.
Example: If you want to use 80% microwave power to cook for 20 minutes, you can
operate the oven as the following steps.
a) Press "
Microwave
" once, the screen display "P100".
b) Press "
Microwave
" once again or turn" " to choose 80%
microwave power.
c) Press "
Start/+30Sec./Confirm
" to confirm, and the screen displays "P 80".
d) Turn " " to adjust the cooking time until the oven displays
"20:00".
e) Press "
Start/+30Sec./Confirm
" to start cooking .
Note: the step quantities for the adjustment time of the coding switch are as follows:
Kitchen Timer/Clock
Kitchen Timer/Clock
Kitchen Timer/Clock
EBM28TB Microwave Ov
en OPERATIONAL INSTRUCTIONS 16
OPERATIONAL INSTRUCTIONS
MICOWAVE INSTRUCTIONS
Order Display Microwave Power
1 P100 100%
2 P80 80%
3 P50 50%
4 P30 30%
5 P10 10%
Start/+30Sec./Confirm
Start/+30Sec./Confirm
a) Press " " once, and the oven will display "dEF1".
b) Turn " " to select the weight of food from 100 to 2000 g.
c) Press " " to start defrosting.
a) Press " " twice, and the oven will display "dEF2".
b) Turn " " to select the defrost time.
c) Press " " to start defrosting.
DefrostW
eight / Time
DefrostWeight / Time
3. QUICK START
a) In waiting state, press “Start/+30Sec./Confirm” to start cooking with 100% power, each added press will increase
30 seconds cooking time up to 95 minutes.
b) In microwave or time defrost state, each press of “Start/+30Sec./Confirm” can increase 30
seconds of cooking time.
c) In waiting state, turn “ ” anti-clockwise to set cooking time with 100% microwave power, then press
“Start/+30Sec./Confirm” to start cooking.
4. DEFROST BY WEIGHT
5. DEFROST BY TIME
6. AUTO MENU
a) Turn “ ” right to choose the menu, and “A-1” to “A-8” will display, which means pizza, meat,
vegetable, pasta, potato, fish, beverage and popcorn.
b) Press “ Start/+30Sec./Confirm “ to confirm.
c) Turn “ ” to choose the default weight as the menu chart.
d) Press “ Start/+30Sec./Confirm “ to start cooking.
17 EBM28TB Microwave Oven OPERATIONAL INSTRUCTIONS
OPERATIONAL INSTRUCTIONS
a) Turn “ ” clockwise till “A-6” displays.
b) Press “ Start/+30Sec./Confirm “ to confirm.
c) Turn “ ” to select the weight of fish till “350” displays.
d) Press “ Start/+30Sec./Confirm “ to start cooking.
Example: If you want to use “Auto Menu” to cook fish for 350g.
THE MENU CHART
Menu Weight Display
A-1
Pizza
200g 200
400g 400
A-2 250g 250
A-3 200g 200
300g 300
400g 400
A-4
A-5 200g 200
A-6
A-7
A-8
Popcorn
00
50g
100g
50
1
Meat
Vegetable
Pasta
Potato
Fish
Beverage
350g
450g
50g (with 450g cold water)
100g (with 800g cold water)
50
100
400g
600g 600
400
250g
350g
450g 450
350
250
1 (about 120ml)
2 (about 240ml)
3 (about 360ml)
1
2
3
350
450
EBM28TB Microwave Oven OPERATIONAL INSTRUCTIONS 18
OPERATIONAL INSTRUCTIONS
a) Press “ ” twice,
b) Turn “
“ to select the defrost time till “5:00” displays.
c) Press “Microwave ” once, the screen displays “P100”.
d) Press “Microwave ” once again or turn “ ” to choose 80% microwave power.
e) Press “Start/+30Sec./Confirm” to confirm, and the screen displays “P 80”.
f) Turn “ ” to adjust the cooking time till the oven displays “7:00”.
g) Press “Start/+30Sec./Confirm” to start cooking, and buzzer will sound once for the first section, defrosting time
counts down; buzzer will sound once again entering the second cooking. When cooking finishes, buzzer sounds
five times.
and the oven will display “dEF2”.
Weight / Time Defrost
b) In cooking state, press “ ” to inquire the time and the time will display for 3 seconds.
Lock: In waiting state, press “Stop/Clear” for 3 seconds, there will be a long beep denoting entering the
children-lock state and the locked indicator will light. The current time will display if the clock has
been set. Otherwise, the LED will display “ ”.
Lock quitting: In locked state, press “Stop/Clear” for 3 seconds, there will be a long “beep” denoting that the lock is
released.
Kitchen Timer/Clock
7. MULTI
-SECTION COOKING
At most 2 sections can be set for cooking. In multi-section cooking, if one section is defrosting, then defrosting shall
be placed in the first section.
Example: If you want to defrost food for 5 minutes and then cook with 80% microwave power for 7 minutes,
operate it as the following:
8. INQUIRING FUNCTIONS
9. In states of microwave, press “Microwave”, the current power will be
displayed for 3 seconds. After 3 seconds, the oven will turn back to the former state;
9. LOCK-OUT FUNCTION OF CHILDREN
19 EBM28TB Microwave Oven OPERATIONAL INSTRUCTIONS
Note: The kitchen Time is different from 24-hour system. Kitchen Timer is a timer.
If the clock has been set (24-hour system), the screen will display the current time.
a) Press "
b) Turn "
c) Press
Kitchen T ime
r/Clock
" once, the screen will display 00:00.
" to enter the correct time. (The maximum cooking time is 95 minutes.)
Start/+30Sec./Confirm " to confirm setting.
t
d) When the kitchen time is reached, the buzzer will ring 5 times.
10. KITCHEN TIMER
OPERATIONAL INSTRUCTIONS
" to confirm setting
Trouble shooting
It is forbidden to run the unit without any food inside.
It is very dangerous.
ccording to Waste of Electrical and Electronic Equipment
WEEE) directive, WEEE should be separately collected and
reated. If at any time in future you need to dispose of this
oduct please do NOT dispose of this product with household
aste. Please send this product to WEEE collecting points
here available.
21
Normal
Microwave oven interfering with TV reception Radio and TV reception may be interfered when microwave
oven is operating. It is similar to the interference of small
appliances, like mixer, vacuum cleaner, and electric fan. It is
normal.
Dim oven light In low power microwave cooking, oven light may become dim.
It is normal.
Steam accumulating on door, hot air out of vents In cooking, steam may come out of food. Most will get out
from vents, but some may accumulate on a cool place like the
oven door. This is normal.
Oven started accidentally with no food in. It is forbidden to run the unit without any food inside. It is very
dangerous.
Trouble Possible Cause Remedy
Oven cannot be started. (1) Power cord not plugged in tightly. Unplug. Then plug again after 10
seconds.
(2) Fuse blowing or circuit breaker works. Replace fuse or reset circuit breaker
(repaired by professional personnel of
our company).
(3) Trouble with outlet. Test outlet with other electrical
appliances.
Oven does not heat. (4) Door not closed well. Close door well.
According to Waste of Electrical and Electronical Equipment (WEEE) directive, WEEE should be
separetely collected and treated. If at any time in future you need to dispose of this product please
DO NOT dispose of this product with household waste. Please send this product to WEEE
collecting points where available.
EBM28TB Microwav e Oven TROUBLE SHOOTING 20
TROUBLE SHOOTING
36
This warranty is provided in Australia by Glen Dimplex Australia Pty Limited
ABN 69 118 275 460 (Phone number 1300 556 816) and in New Zealand by Glen
Dimplex New Zealand Limited NZBN 9429000069823 (Phone number 09 274 8265)
in respect of the Euromaid product.
1. Euromaid Express Warranty
Subject to the exclusions below, we warrant that the product
will not have any electrical or mechanical breakdowns within:
a
In the case of Euromaid products used for personal, domestic or household
purposes, a period of 5
years from the date the product is purchased as a
brand-new product from a retailer located in Australia / New Zealand.
b
In the case of Euromaid products used for purposes other than personal,
domestic or household purposes (including business or commercial use),
a period of 90 days from the date the product is purchased as a brand-new
product from a retailer located in Australia / New Zealand. Euromaid
products are designed and intended for domestic use only; and
c
All warranty repairs must be carried out by
Glen Dimplex or their nominated service agent.
Note: warranty periods detailed above may vary in line with agreements with select
retail and builder partners and may differ between Australia and New Zealand.
The benefits conferred by this express warranty are in addition to the Consumer
Guarantees referred to in section 3 and any other statutory rights you may have
under the Australian / New Zealand Consumer Law and/or other applicable laws.
MANUFACTURER GUARANTEE
37
2. Warranty Exclusions
This express warranty does not apply where:
a
The product has been installed, used or operated otherwise than in accordance with
the product manual or other similar documentation provided to you with the product;
b
The product requires repairs due to damage resulting from accident, misuse,
incorrect installation, insect or vermin infestation, improper liquid spillage, cleaning
or maintenance, unauthorised modification, use on an incorrect voltage, power surges
and dips, voltage supply problems, tampering or unauthorised repairs by any persons,
use of defective or incompatible accessories or exposure to abnormally corrosive
conditions, events independent of human control which occurred aer the goods
le the control of Glen Dimplex;
c
The repair relates to the replacement of consumable parts such as fuses and
bulbs or any other parts of the product which require routine replacement;
d
You are unable to provide us with reasonable proof of purchase for the product;
e
The breakdown occurs aer the expiry of the express warranty period set out in
section 1 or;
f
T he product was not purchased in Australia / New Zealand as a brand-new product.
3. Consumer Guarantees
Our goods come with guartantees that cannot be excluded under the Australian /
New Zealand Consumer Law. You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
MANUFACTURER GUARANTEE
38
4. How to Make a Claim
You may make a claim under this warranty through our website, contacting
our customer care line or via email. Contact details for Glen Dimplex Australia
and New Zealand can be found at the end of this document.
To make a valid claim under this warranty, you must:
a
Lodge the claim with us as soon as possible and no later than
14 days aer you first become aware of the breakdown;
b
Provide us with the product serial number;
c
Provide us with reasonable proof of purchase for the product.
This can take the form of a store receipt, new home handover
form or other payment receipt documentation; and
d
If required by us, provide us (or any person nominated by us) with access
to the premises at which the product is located at times nominated by us
(so that we can inspect the product).
5. Warranty Claims
If you make a valid claim under this warranty and none of the exclusions set
out in section 2 apply, we will, at our election, either repair the product or replace the
product with a product of identical specification (or where the product is superseded
or no longer in stock, with a product of as close a specification as possible).
Goods presented for repair may be replaced by refurbished goods of the same
type rather than being repaired. Refurbished parts may be used to repair the goods.
Products are designed and supplied for normal domestic use. We will not be liable to
you under this warranty for business loss or damage of any kind whatsoever.
MANUFACTURER GUARANTEE
Contact our Customer Care Team
Glen Dimplex New Zealand Ltd
Ph: 09 274 8265
www.glendimplex.co.nz
Glen Dimplex Australia Pty Ltd
Ph: 1300 556 816
customer[email protected]
www.glendimplex.com.au
39
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING & USING THE APPLIANCE.
The manufacturer will not be responsible for any damage to property or to persons
caused by incorrect installation or improper use of the appliance. The manufacturer is
not responsible for any inaccuracies, due to printing or transcription errors, contained in
this manual. In addition, the appearance of the figures reported is also purely indicative.
The manufacturer reserves the right to make changes to its products when considered
necessary and useful, without aecting the essential safety and operating characteristics.
Glen Dimplex constantly seeks ways to improve the specifications and designs of their
products. Whilst every eort is made to produce up to date literature, this document
should not be regarded as an infallible guide. Actual product only should be used to
derive cut out sizes.
All appliances must be installed by a qualified person/s with adherence to the relevant
electrical, plumbing and building codes, with compliance being issued as required by
state or national legislation.
Additionally, all upright cookers must have the anti-tilt device installed
correctly in adherence to the relevant standards by a licenced installer.
For maximum eectiveness and eciency all rangehoods should be installed
with the use of ductwork, by a licenced installer with adherence to the relevant
state and national building codes and regulations.
All Glen Dimplex appliances are for Domestic use only, and must be installed by
a licence installer into Domestic Applications only, without exception and to the
required Authorities guidelines. Any installation outside of this will VOID warranty.
Alfresco areas are not a Domestic application.
Distributed by
Glen Dimplex New Zealand Ltd
Ph: 09 274 8265
www.glendimplex.co.nz
Glen Dimplex Australia Pty Ltd
Ph: 1300 556 816
customer[email protected]
www.glendimplex.com.au
For service advice, please contact the Customer Care Centre by phone or email above.
For full terms and conditions, or to register your product warranty, please visit our website.
Version 1 Revision 20230619
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