User Manual Samsung RS68N8941SL/EU Family Hub™ American Style Fridge Freezer, 593L

• User Manual - (English)

• Declaration of Conformity - (English)

• Dimension Guide - (English)

Table of contents

• Operations
• Maintenance
• Troubleshooting

User Manual Refrigerator

Operations

User interface

NOTE

• For more information about other menus and apps available on the Refrigerator app, see the Online manual of your refrigerator.

• The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending on the content provider’s policy.

• Children's use of the refrigerator's functions, apps, and services must be supervised by adults.

• Underage transactions with the services must be supervised by adults.

01. Home screen

02. Soft buttons

01 Home screen

01 Apps & Widgets

• Tap a desired app or widget to launch it.

• Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the location turns blue if it is available. If it is not available, it turns red.

• You can add an app or widget that has been removed from the Apps list.

02 Status bar

• Displays the status of various functions. (Refer to the following Icon descriptions table.)

Icon descriptions

Bluetooth	Indicates Bluetooth connection status.
USB	Indicates USB connection status.
Remote Management	Turns on when Remote Management is enabled and running.
Network	Indicates network connection status in 5 levels (Off, 1-4)
Software Update	Indicates the newest version of software has been downloaded from the server and is ready to update.
Notification	Indicates there is a notification message.
Cloud sync	Indicates Family Hub is receiving data from the cloud server.

02 Soft buttons

01 Microphone

- Tap to turn on or turn off the microphone function.

- The microphone icon turns red when it is turned off.

02 Task Manager

- Tap to open the Task Manager.

- See the Task Manager section for details.

03 Home

- Tap to open the Home screen.

04 Return

- Tap to return to the previous screen.

05 Notification

- Tap to display the Quick Panel.

06 Hide/Show

- Tap to hide or show Soft buttons.

- The Hide/Show button only appears when an app is active.

Fridge Manager

To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge Manager widget

• Tap < or > on the bottom of the widget to move between pages.

• On the first page, you can check the current temperatures or modes of each compartment as well as active special functions.

• Tap the first page to open the Fridge Manager for detailed settings.

• On the second page, you can check the filter status.

• Tap the second page to open the Fridge Settings.

• Tap Buy Filter on the second page to open the website where you can purchase a water filter.

The Fridge Manager is a graphical representation of your refrigerator. The top half represents the refrigerator compartment, the bottom left the freezer compartment, and the bottom right the Cool Select+. The temperature or mode settings for each are displayed over each section.

Fridge Manager At a Glance

01 Temperature

Set or change the temperatures for the fridge, freezer, and Cool Select+ with Power mode (Power Cool or Power Freeze).

- Power Cool and Power Freeze speeds up the cooling and freezing process at maximum fan speed. The fridge and the freezer keeps running at full speed for several hours, and then returns to the previous temperature.

- To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer.

02 Special Features

Special functions available on this refrigerator are listed with a brief description.

03 Fridge Settings

See the next page for details.

04 External Conditions

Displays the external (ambient) temperature and humidity.

Also displayed is the Ice Maker off indicator at the top, center. When the indicator displays Ice Maker off, the refrigerator's ice maker is turned off.

Settings

Display reset (applicable models only)

If you encounter an abnormal symptom on the display, try resetting the display. This may solve the symptom.

1. Open the right-side fridge door and locate the switch cover on the top right corner of the door.

2. Push up the cover to reveal the power switch.

3. Turn the switch off and turn it on again.

4. Reinsert the switch cover to the end until you hear a clicking sound.

SmartThings

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device.

Samsung account

You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.

Getting started

Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below. If a pop-up appears saying that a new device has been found, tap ADD NOW. If a pop-up doesn't appear, tap the + button, and then select the device you want to connect from the list of available devices. If your device isn't in the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model. Follow the instructions in the app to set up your device. Once setup is complete, your refrigerator will appear as a "card" on your Devices screen.

Refrigerator app

Integrated control

You can monitor and control your refrigerator at home and on the go.

• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.

• Check the operation status or notifications related to your refrigerator, and then change options or settings if necessary.

Recommendations for voice recognition

For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function:

• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly towards the built-in microphone.

• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV.

Samsung Family Hub

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device.

Samsung account

You are required to register your Samsung account to use the Samsung Family Hub app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.

NOTE

To connect your smartphone and the refrigerator, register your Samsung account in Settings → Profile.

Dispenser panel (applicable models only)

01 Water / Lock (3 sec)

02 Cubed Ice

03 Crushed Ice

Special features

Water/Ice dispenser (AutoFill Pitcher) (applicable models only)

Using the dispenser, you can dispense water with or without ice. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To dispense chilled water, press Water on the dispenser panel. Put a water glass under the dispenser, and then push the dispenser lever.

To dispense water with ice

1. With the Ice Maker enabled, press Cubed Ice or Crushed Ice to select the ice type.

2. Put a water glass under the dispenser, and then push the dispenser lever with the glass. Ice will be dispensed from the dispenser.

3. Press Water to select water.

4. Push the dispenser lever with the glass. Water will be dispensed from the dispenser.

Ice maker (applicable models only)

The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice.

Ice making

After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:

1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.

2. Dispense the first 4 to 6 ice cubes into a glass.

3. Wait another 8 hours and dispense another 4 to 6 ice cubes.

4. Then, wait another 16 hours and dispense the first glass-full of ice.

To fill the water tank (applicable models only)

For first-time use, clean the inner side of the water tank and dry well.

1. Hold both handgrips on the front of the tank, and slide out as shown.

2. Open the front lid (A) of the cover or the entire cover (B) and fill the tank with a max of 5 litres water.

3. Reinsert the water tank and fit into the dispenser mechanism. Make sure the front side (with the front lid) of the tank faces to the front.

For first-time use

• Push the dispenser lever for 10 seconds to emit air from the hoses of the water supply system.

• Discard the first six glasses of water to remove impurities in the water supply system

Ice making (applicable models only)

The refrigerator has a built-in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice to your preference.

If ice does not dispense, first check the ice maker if it makes ice properly.

To check the ice maker

1. Gently hold the icemaker bucket (B) with both hands and remove it from the ice chute (A).

2. Check the icemaker bucket if it contains ice as appropriate.

3. Press the button (C) on the bottom of the ice maker. You will hear a chime (ding-dong) at the press of the button.

4. You will hear another chime if the ice maker operates properly.

To secure more storage space (applicable models only)

If you do not use the ice maker and need more storage space, remove the icemaker bucket (A). Then, insert the Freezer guide (Optional) (B) into the icemaker bucket’s place.

To secure more space, remove the upper drawer (C), lower drawer (D), and lower drawer cover (E). Then, insert the provided bottom shelf (F).

NOTE

• Removing the drawers does not affect the temperature or usage of the freezer.

• The declared freezer volume is measured with the bottom shelf, after removing the upper drawer, lower drawer, and lower drawer cover.

For more space, remove the water tank and use the space to store more items. 

If you do not use the ice maker and need more storage space, remove the icemaker bucket (G). Then, insert the Freezer guide (Optional) (H) on the ice chute.

Icemaker bucket

If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket.

1. To remove the icemaker bucket, gently lift it up and pull out slowly while holding the handgrips with both hands.

2. Remove and empty the icemaker bucket.

3. When done, turn the gear handle on the rear of the bucket by 90°, and then put the bucket back into position. Make sure the bucket is inserted properly until you hear a clicking sound.

4. Press and hold Ice Maker for 3 seconds to reset the ice maker.

Water pressure

If you want to check how much water flows into the ice tray, follow these steps.

1. Remove the ice bucket.

2. Press the button (A) on the bottom of the ice maker. Normally, the ice tray fills with water in a few minutes.

3. If the water level is lower than expected, check the water pressure of the water supply line from the water source. This is not a system failure.

Maintenance

Handling and care

Shelves (fridge/freezer)

• To remove a shelf, fully open the corresponding door. Hold the front of the shelf and gently lift up and slide out.

• If the door cannot fully open, slide out the shelf half way to the front and turn it over to remove.

CAUTION

• The shelf must be inserted correctly. Do not insert upside down.

• Glass containers may scratch the surface of glass shelves.

• Do not insert a shelf in the wine rack position. This may damage the refrigerator. (applicable models only)

Door bins

To remove a door bin, hold the front sides of the bin and gently lift up to remove

Drawers

Gently lift up the front of the drawer and slide out.

Vegetable / Dry drawers

To remove the vegetable drawer from the fridge or the dry drawer from the freezer.

1. First, remove surrounding multipurpose drawers if necessary.

2. If your refrigerator is provided with a cover (A) for the vegetable/dry drawer, remove the cover. For this, slide out the cover while holding down the clips on either side of the cover.

3. Gently pull out the vegetable/dry drawer.

Icemaker bucket

To remove the ice maker bucket, see the Icemaker bucket section

Cleaning

Interior and exterior

Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

1. Unplug the power cord.

2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior and exterior.

3. When done, use a dry cloth or paper towel to dry well.

4. Plug in the power cord.

Inner-view camera

NOTE

Use a cotton swab or microfiber cloth to clean the camera on the left-side door of the fridge.

Ice / Water dispenser (applicable models only)

NOTE

For hygienic purposes, frequently clean the dispenser area.

CAUTION

When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.

Rubber seals

If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.

Rear panel

To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.

Replacement

Lamps

The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a local Samsung service center.

Troubleshooting

General

Temperature

Symptom	Possible causes	Solution
Fridge/freezer does not operate. Fridge/freezer temperature is warm.	Power cord is not plugged in properly.	Properly plug in the power cord.
	Temperature control is not set correctly.	Set the temperature lower.
	Refrigerator is located near a heat source or direct sunlight.	Keep the refrigerator away from direct sunlight or a heat source.
	Not enough clearance between refrigerator and nearby walls or cabinets.	We recommend that the gap between the refrigerator and nearby walls (or cabinets) is more than 50 mm.
	The refrigerator is overloaded. Food is blocking the refrigerator vents.	Do not overload the refrigerator. Do not allow food to block vents.
Fridge/freezer is over-cooling.	Temperature control is not set correctly.	Set the temperature higher
Interior wall is hot.	Refrigerator has heat-proof piping in the interior wall.	To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure

Odour

Frost

Condensation

Water/ice (dispenser models only)

Symptom	Possible causes	Solution
Water flow is weaker than normal	Water pressure is too low	Make sure the water pressure is between 20 to 120 psi.
Ice maker makes a buzzing sound.	The ice maker function is activated, but the water supply to the refrigerator has not been connected.	Turn off the Ice Maker
Ice maker does not make ice.	Ice maker has just been installed.	You must wait for 12 hours for the refrigerator to make ice.
	Freezer temperature is too high.	Set the freezer temperature below -18 °C (0 °F) or -20 °C (-4 °F) in warm ambient air.
	Dispenser panel Lock is activated.	Deactivate dispenser panel Lock.
	Ice maker is off.	Turn on the ice maker.
Ice does not dispense.	Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks)	If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
	Ice bucket is not properly inserted.	Make sure the ice bucket is properly inserted.
	Water line is not connected properly or water supply is not on.	Check if the water line is installed correctly. Check if the water line stop cock is closed.
Water does not dispense.	Water line is not connected properly or water supply is not on.	Check if the water line is installed correctly. Check if the water line stop cock is closed.
	Dispenser panel Lock is activated.	Deactivate dispenser panel Lock.
	A third-party water filter was installed.	• Use only Samsung-provided or approved filters. • Unapproved filters may leak and damage the refrigerator.

Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.

These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease.

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, no fan sound will occur

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

• For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur

• Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur.

SmartThings

Samsung Family Hub

LCD