THENAUDIO SHARC-V2 8K eARC Audio Processor User Manual

©COPYRIGHT AVPRO GLOBAL HOLDINGS 2023 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112

SHARC-V2

User Manual

8K eARC Audio Processor

Thenaudio is proud to introduce SHARC-V2, a smart eARC processor with 8K / FRL-6 /

48Gbps dual-port input switch with CEC control and advanced audio processing circuitry.

The following three key areas have been addressed in SHARC-V2:

• INPUT PORTS: Added two FRL-6, 48Gbps input ports with a smart CEC control zone.

• CEC ZONE 2: Improved second CEC zone used for the connected audio system to

further increase compatibility

• ANALOG OUTPUT: Improved analog output quality.

Each point has been extensively discussed with customers over the past year and it

has helped us to target eorts. For details, we have listed below these three points and

highlighted them in more detail.

Features

• Two HDMI 2.1 48Gbps FRL6 inputs

• Video support for all formats up to 48Gbps FRL6 from any HDMI source

• Audio support for Dolby Atmos, DTS:X

Introduction

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CONNECTION GUIDE:

1. Connect SHARC port 3) to the TV eARC/ARC port.

2. Connect SHARC port 4) to one of the INPUT ports of the sound system (it is a

common mistake to connect to the output of the sound system which is typically

labeled “ARC”).

3. Connect the USB micro cable between the included power supply and the

POWER 5V/DC input on SHARC.

4. Optional: Connect source devices, such as Xbox or PS5, to the input ports

labeled port 1) and port 2)

5. Set the TV into eARC mode and select PASSTHROUGH or AUTO -mode to retain

multi-channel audio. PCM-setting on TV will always result to only stereo PCM

and sometimes basic DD bitstream.

6. Optional: enable TV per-input bitstream support to enable Atmos/

multichannel-PCM (typically Sound->Additional Setting->bitstream or similar

menu). Default only allows stereo.

7. Make sure the LED indicator light is solid green (eARC active) or slowly blinking

(ARC active). eARC connection is required for all lossless audio.

It is necessary to conﬁgure the TV to enable the eARC connection. Sometimes this

is referred to as generic HDMI ARC -setting and the eARC operation speciﬁcally is

selected under the ARC detailed settings.

It is often the case that TVs default to sub-standard video capabilities to make sure

customer always gets at least some picture visible. There are often settings such as

“input plus” or “deep color” or alternative settings that must be enabled typically

per input port to allow the maximum video and audio capabilities to ﬂow to the TV.

Make sure all such settings are corretly enabled by consulting the TV manual.

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INDICATOR LED LIGHTS:

The two LED lights are multifunctional indicators. TOP LED indicates that the input

port 1) is selected and is passed through to the TV. BOTTOM LED indicates that the

input port 2) is selected and passed through to the TV.

Simultaneously the LED can be stable color indicating an active eARC connection.

A blinking LED light indicates an active ARC connection.

For most all setups you need to ﬁnd settings on the TV to have a stable LED light

indicating an eARC connection. Only eARC connection can support lossless audio

such as MAT Atmos, TrueHD, DTS:X and uncompressed 7.1 PCM.

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INDICATOR LED LIGHTS:

There are several advanced options to control the ﬂow of the video and audio and

these settings can be changed using the DIP switches. There are four DIP switches:

DIP #1: MAT ATMOS MODE

Some TVs automatically convert all audio into Dolby MAT format. In case the

connected sound system does not understand MAT formats, the audio will be

rendered mute. To control this there are two settings:

DIP #1 in UP position: All ATMOS formats ok [default]

DIP #1 in DOWN position: Convert MAT formats

DIP #2: eARC STREAM CORRECTION

Some TVs incorrectly mark speaker placement as 7.1 for all PCM multichannel audio.

This results in surround speakers lost in 5.1 sound systems. DIP #2 controls this:

DIP #2 in UP position: According to the TV stream [default]

DIP #2 in DOWN position: Correct for 5.1 systems

DIP #3: CEC WAKEUP option

DIP #3 in UP position: Type 1 [default]

DIP #3 in DOWN position: Type 2

DIP #4: FRL-5 LIMIT

SHARC-V2 supports FRL-6, 48Gbps signaling which is above and beyond what

next-gen consoles like PS5 or Xbox use today. FRL-6 is a very demanding format

for cabling and many times FRL-5 achieves the exact same thing especially if the

content is not anywhere near the 48Gbps link.

DIP #4 in UP position: Follow the source FRL level [default]

DIP #4 in UP position:Limit to FRL-5 to simplify cabling

Troubleshooting

1. The most common issue is that the port 4) is connected to the output port on AVR.

Make sure the port 4) connects to one of the input ports on the sound system.

2. Check indicator LED status corresponds to the desired operation.

3. Disconnect any connection between the TV and the output port of the AVR/

receiver/soundbar. This is an advanced setup and can create a potentially

unsupported CEC loop. Contact Thenaudio for help with this.

4. Some TV models require a CEC reset to reload the changed CEC network

parameters.

5. Analog audio output requires TV to be set as PCM.

Thank you for choosing Then Audio!

Please contact us with any questions, we are

happily at your service!

CONTACT support@thenaudio.com

IF YOU HAVE ANY QUESTIONS ABOUT OPERATING THIS PRODUCT

ZONE2-PRO is a brand new, one of a kind device in the entire world.

We greatly appreciate all kinds of feedback to help perfect this

product. For the latest ﬁrmware and manual visit

www.avproedge.com

THENAUDIO SHARC-V2 8K eARC Audio Processor

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