OWNER'S MANUAL
VACUUM CLEANER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
C53****
MFL05755705
Rev.00_060425
www.lg.com
Copyright © 2025 LG Electronics. All Rights Reserved
Scan to see the online manual.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3 WARNING STATEMENTS
8 CAUTION STATEMENTS
9 INSTALLATION
9 Product Overview
12 Installing the Charging Station
13 Storing the Accessories
14 OPERATION
14 Getting Started
15 Charging the Battery
16 Using the Nozzles and Tools
19 MAINTENANCE
19 Cleaning the Appliance
22 Cleaning the Nozzle
25 TROUBLESHOOTING
25 Before Calling for Service
27 APPENDIX
27 FCC Information
28 LIMITED WARRANTY
28 USA
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Technical Safety
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Do not allow the appliance to be used as a toy. Close attention is necessary when used by or near
children.
• Do not allow children to play with or hang on the appliance.
• Do not use the appliance with a damaged power cord or plug. The cord must be replaced. If the
appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to an LG Electronics service center.
• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord
around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated
surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Place the cords from other appliances out of the area to be cleaned.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will
ensure that the safety of the product is maintained.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
4 IMPORTANT SAFETY INSTRUCTIONS
Battery
• Never use the battery, adapter, and the charging station from other appliances with this appliance. Use
only the battery and the charging station provided by LG Electronics.
• Use appliances only with specifically designated battery packs. Use of any other battery packs may
create a risk of injury and fire.
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of
battery pack may create a risk of fire when used with another battery pack.
• Never use the battery, adapter, and the charging station from this appliance with other appliances.
• Unplug the power cord and remove the battery if the appliance will not be used for an extended period
of time.
• Do not use modified or damaged batteries.
• When disposing of the battery or the appliance, remove the battery from the appliance and safely
dispose of it.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not disassemble, remove or short-circuit the battery.
• Have the battery replaced when it is no longer able to hold a charge.
• Refer to the Charging the Battery section instructions for the method of replacing the battery.
• When disposing of this appliance, follow regulations for disposal of rechargeable lithium-ion batteries.
• Follow all local ordinances and regulations when handling or disposing of the battery.
• Disconnect the battery pack before cleaning or servicing.
• Prevent unintentional starting. Ensure the switch is in the off position before connecting to the battery
pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or
energizing an appliance that has the switch on invites accidents.
• Disconnect the battery pack from the appliance before making any adjustments, changing accessories,
or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance
accidentally.
• When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects, that can make a connection from one terminal to another.
Shorting the battery terminals together may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery. If this happens, avoid contact. If
contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause irritation or burns.
• Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated
in the instructions for use and care.
Battery Specifications
• One or two batteries are provided. The number of batteries varies depending on the model purchased.
Installation
• To avoid an electrical shock or fire, do not install, charge or store the appliance where it may be exposed
to water, rainfall or high humidity.
• Install, charge and store the appliance in a well-ventilated place.
Model name 2406_A9X_LITE
Type Rechargeable Lithium-ion Battery
Rated Capacity DC 25.2V, 2.4Ah/61.66Wh (Min 2.3Ah/59.09Wh)
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Avoid operating the appliance in areas where there is a risk of leakage of flammable gas, industrial oil or
metallic dust.
• Do not store or install the appliance, power cord or plug near heating devices or open flames.
• Install the charging station on a firm, level surface.
• To prevent tipping, self-standing mode installations should be anchored to the wall using the provided
stand anchoring screw, anchoring block and double-sided tape.
• In wall-mounted mode installations, the charging station should be secured tightly to the wall using the
provided wall anchoring screws.
• Use the anchoring screws only when attaching to concrete or similar solid surfaces.
• Never drill into a wall without first checking that the area behind it is free from power conduits,
plumbing, vents, or cables.
• Do not use or store the appliance at temperatures below 41 °F (5°C) or above 100 °F (38°C).
• Do not store or install the appliance where it is exposed to temperatures below freezing or exposed to
outdoor weather conditions.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord or
plug.
Operation
• Use only as described in this manual. Use only manufacturer’s recommended attachment.
• This appliance is designed for normal indoor domestic use only. It is not to be used for any non-
residential, commercial, or industrial application.
• Do not use or store the appliance in any outdoor location, garage environment or on wet surfaces.
• This product should only be used with a 100 V - 240 V~ 50/60 Hz outlet. Make sure to check the power
specifications of the place where you intend to use the appliance.
• Do not handle the power cord, plug, or appliance controls with wet hands.
• Wipe any moisture or dirt off the cord or plug with a dry cloth.
• Unplug the power cord using the plug, not the cord. Pulling on the cord can damage it and result in
electric shock or fire.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug. Take it to an authorized LG Electronics
service center or dealer for assistance.
• Do not apply excessive force to the power cord to bend it, or place it under a heavy object as this will
damage it.
• Do not use multiple-outlet adapters with this appliance. Make sure to use a power socket with a capacity
of 10 A.
• Do not plug the appliance into a damaged or loose outlet.
• Make sure to unplug the power cord when the appliance is not to be used for an extended period of
time.
• Do not damage, alter, excessively bend, twist, pull, pinch or heat the power cord.
• Before using the appliance, remove any wire or string on the floor.
• Avoid touching the prongs of the power plug with your finger(s) when unplugging the power cord.
• Do not cover the power cord with a rug or carpeting.
• Push the power plug firmly into the wall outlet so that it is not loose.
• If the product has been submerged, contact an LG Electronics service center or dealer for instructions
before resuming use.
• If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG
Electronics customer information center.
6 IMPORTANT SAFETY INSTRUCTIONS
• Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify
the appliance.
• Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the appliance or the
charging station.
• Do not vacuum liquids with this appliance. Make sure that no water, beverage or detergent gets inside
the appliance or the charging station.
• Do not allow the appliance to sweep up blades, thumb tacks, sawdust, sharp objects, or hot or cold
ashes.
• Do not allow children to use the appliance.
• Do not let children or pets get close to the appliance when using, charging or storing.
• Do not insert the nozzle or tools in your mouth.
• Keep clothing and hair, fingers, or other parts of the body away from openings and moving parts.
• Do not operate the appliance with the suction inlet or outlet blocked.
• Do not use in an enclosed space where vapors are present from paint thinner, mothproofing substances,
flammable dust or other explosive or toxic materials.
• Make sure that the filter is installed before use.
• Do not use with the dust bin opened.
• Do not touch the charging terminals on the appliance or the charging station, or insert an electrified
object inside the appliance or the station.
• Always store the appliance on the self-standing or wall-mounted charging station when it is not in use.
• Do not lean the appliance on walls, chairs or tables.
• If the earth leakage breaker is tripped when the product is put on the charging station, immediately
remove the appliance from the charging station. Contact an LG Electronics customer service center.
• Use extra care when cleaning on stairs.
• Do not use or store a heating device or flammable substance (ether, benzene, alcohol, chemicals,
combustible sprays, insecticide, air freshener or cosmetics) in close proximity to the appliance.
• Do not attempt to clean up a liquid substance (water, beverage), odorous substances (candy, chocolate,
pet excrement), metal objects (blades, pins), flammable substances, surfactants, or glass shards with this
appliance.
• In the event of a gas leak (natural gas, propane gas, etc.) do not operate this or any other appliance.
Open a window or door to ventilate the area immediately.
• Do not hold the charging station upside down with the battery in the charging station.
• Do not expose the appliance, and the battery in particular, to heat, a heating device or direct sunlight.
• Do not keep the appliance or its battery inside a vehicle which is exposed to direct sunlight.
• Never allow any water, beverage or detergent to get inside the battery.
• Do not apply physical impacts to the battery.
• Do not insert any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair,
and anything that may reduce airflow.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they
may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use the appliance without the dust bin and filters in place.
Maintenance
• Make sure to unplug the power cord when cleaning or maintaining the charging station.
• Do not wash the inlet port or the dust bin with water or detergent.
• Do not use detergents, polishes or air fresheners to clean the dust bin.
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Do not spray or use water, flammable materials such as gasoline or thinners, or surfactants such as
detergent or bath soap near the appliance.
• Wash hands after handling nozzles. The nozzles contain carbon fiber, and contact may cause minor skin
irritation.
Disposal
• Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for
children.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• Dispose of this appliance according to local, state, and regional laws and regulations.
• Contact your local city council or the related government authority before disposing of this appliance.
• In case a rechargeable battery is included in this product, the entire device should be recycled in
compliance with rechargeable battery recycling standards because of the internal battery. To dispose of
properly, call (800) 822-8837 or visit www.call2recycle.org.
8 IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
CAUTION STATEMENTS
CAUTION
• To reduce the risk of injury to persons, malfunction, or damage to the product or property when using
the appliance, follow basic safety precautions, including the following:
Operation
• This appliance has a built-in safety device to prevent damage from overheating. If the appliance
becomes overheated after extended use, it may automatically turn off. If this occurs, leave the appliance
in a cool, well-ventilated area for about an hour before turning on the power again.
• Do not subject the product to shocks or drop it.
• Secure the appliance in the charging station when not in use, to avoid it falling over.
• Do not install wet or damp filters.
• Make sure to wipe up any liquids such as water or oil, or pet excrement from the floor before using the
appliance.
• Do not clean the product with a volatile or organic solvent (thinner or acetone).
• Always use a soft cloth to clean the appliance.
• Remain aware of your surroundings while using the appliance to avoid colliding with people or animals.
• Do not kick or apply force to the appliance.
• Do not put any object other than the appliance, especially a metallic or magnetic object, on the charging
station.
• Do not clean the same spot repeatedly for an extended period of time.
• Vibration from the inlet port or rotating brush may damage the floor or the carpet.
• Keep fingers away from pinch points when assembling the appliance or the charging station.
• Do not let a child or a pet hang onto the charging station.
• Follow all applicable state and local codes and regulations when installing the mounting station.
• Do not use the double-sided tape to anchor the charging station on wallpaper. Use the provided screws
to anchor the charging station. The weight of the charging station and the appliance could damage the
paper.
• Do not apply force or any impact to the cyclonic mesh filter.
• Do not remove the battery during operation.
9INSTALLATION
ENGLISH
INSTALLATION
Product Overview
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
NOTE
• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction, property damage or bodily injury caused by the use of separately
purchased unauthorized components, parts, or non-LG products.
Front View
a Charging Station (Cannot charge the spare
battery)
b Battery
c Product Body
d Fixed Pipe
e Nozzle
f Adapter
g Tool Holders
h Exhaust Filter
i Kompressor Lever
j Pre-filter
k Cyclonic Mesh Filter
l Dust bin
NOTE
• The floor stand dock and floor stand pipe are not
installed in wall-mount installation.
10 INSTALLATION
Accessories
Included Accessories
a Charging Station (Cannot charge the spare
battery)
b Fixed Pipe
c Adapter
d Battery
Basic Accessories
a Combination Tool
b Crevice Tool
c LED Crevice Tool
†
Nozzles
a Dual Floor Max Nozzle
†
b Bedding Nozzle
†
c Pet Nozzle
†
Installation Kit
a Drywall Anchor
†
b Wall Anchoring Screw
†
Tools and Accessory Bag
a Hard Dirt Tool
†
b Mattress Tool
†
c Multi-angle Tool
†
d Flexible Crevice Tool
†
e Flexible Hose Extension
†
f Accessory Bag
†
† This accessory is only available on some models.
NOTE
• The batteries, exhaust filter and the pre-filter will
eventually need to be replaced. Contact an LG
Electronics customer service center.
Specifications
Appliance
Model C53****
Dimensions
(Width X Depth X
Height)
10.4 in X 12.0 in X 44.1 in
265 mm X 305 mm x 1120 mm
11INSTALLATION
ENGLISH
• Dimensions are given for the assembled product body, Fixed pipe and nozzle.
• Battery run time is the result of using a fully charged battery according to the LG Electronics test
standard. Results may be different depending on actual use environment and period of use.
† Up to 60 minutes run time when using battery in Eco mode without any nozzle. Actual run time may vary
when using nozzle attachments and depending on the operating environment and settings.
Charger Adapter
Weight Approximately 6.28 lb (2.85 kg)
Battery Run Time
Runs up to 60 minutes
†
Model YLA0170B-T294080 or SL-A0685WB
Input 100 V - 240 V~, 50/60 Hz, 1.0 A or 0.8 A
Output DC 29.4 V, 0.8 A or 1.0 A
12 INSTALLATION
Installing the Charging
Station
CAUTION
• Do not allow children or pets to hang onto the
charging station. They could be injured or cause
damage to the appliance.
• Take care not to drop the product parts while
unpacking them to avoid appliance damage or
personal injury.
NOTE
• The cost of a service call to install or reinstall the
charging station is not covered under the
warranty.
Wall-Mounted Installation
For wall-mounted installations, the charging
station must be attached securely to the wall using
the provided (short) wall anchoring screws.
• The detachable nozzle storage cannot be
attached to the charging station in a wall-
mounted installation.
CAUTION
• Do not use double-sided tape to attach the
charging station to wallpaper. The weight of the
charging station and the product body could
damage the paper.
• Use the stand anchoring screw on concrete or
solid walls. If the appliance is not anchored
securely and falls, it could result in damage to
property or the product.
1 Connect the power adapter to the port on the
back of the charging station.
2 Drill 2 holes and insert the drywall anchors (if
needed) at least 3.25 ft (1 m) from the floor
and near enough to easily reach a power
outlet.
• Before drilling, make sure that there are no
pipes or electrical wires inside the wall at
the desired location.
• For drywall anchor: use 1/4″ (6.5 mm) drill
bit
• For concrete or wall stud: use 1/8″ (3 mm)
drill bit
• If screwing into drywall, use the drywall
anchors.
3 Attach the charging station to the wall with
the wall anchoring screws.
4 Plug the power cord into the power outlet.
Compact Installation
For safety and convenience, install the charging
station using the self-standing or wall-mounted
installation methods. If you choose not to install
the charging station, place it on a level floor for
charging or storage.
1 Connect the power adapter to the port on the
back of the charging station.
2 Place the charging station on a hard and level
floor.
3 Separate the Fixed pipe and nozzle from the
product body before charging or storing the
appliance.
13INSTALLATION
ENGLISH
4 Plug the power cord into the power outlet.
CAUTION
• Leaving the appliance on a level floor for a long
time with the Fixed pipe and nozzle attached
may damage the appliance.
Assembling the Appliance
Follow these steps to safely assemble the
appliance.
1 Firmly attach the Fixed pipe c, nozzle d, or
tool onto the product body a.
• To detach the Fixed pipe, press the Fixed
pipe release button b.
2 Put the product body on the charging station.
•See Charging the Battery for instructions
on installing and charging the battery.
Storing the Accessories
Storing the Tools
Store the frequently used tools such as the
combination tool and crevice tool at the bottom of
the charging station.
• To remove a tool, press the release button at the
front of the tool.
Storing in the Accessory Bag
If the accessory bag is included in the model you
purchased, you can store the tool in the accessory
bag.
CAUTION
• Do not store the product body or battery in the
accessory bag. If the appliance or battery are
damaged, it could cause an explosion or fire.
• Do not throw or drop the accessory bag
containing accessories. It may damage the
appliance or cause personal injury.
NOTE
• Do not use the accessory bag for purposes other
than for storage of nozzles or tools.
14 OPERATION
OPERATION
Getting Started
Before Using the Appliance
• Make sure that the exhaust filter and pre-filter
are properly assembled before using the
appliance.
• Close the dust bin cover properly before using
the appliance. If the dust bin cover is left open,
the suction strength may deteriorate and affect
the cleaning performance.
• This appliance has a built-in safety device to
prevent overheating. If the appliance becomes
overheated after extended use, it may
automatically turn off. If this occurs, leave the
appliance in a cool, well-ventilated area for
about an hour before turning on the power
again.
• Make sure to remove any foreign objects such as
socks or stockings before using the appliance.
Foreign objects on the inlet port or Fixed pipe
will prevent the appliance from functioning
properly.
• Environmental conditions such as temperature
and humidity may cause static electricity to
accumulate on the appliance. Please contact an
LG Electronics customer information center if
the problem persists.
• Please use the product at normal room
temperatures as the battery runtime may
deteriorate severely if used at temperatures
lower than 41 °F (5°C) or higher than 100 °F
(38°C) for an extended period of time.
• Do not use the appliance to suck up oils or any
liquids, including water.
• Support the bottom of the appliance when
cleaning an elevated surface.
• Store the appliance in the charging station or
place it flat on the floor when not in use. Leaning
the appliance against a wall or chair can result in
product damage or personal injury if the
appliance falls.
• To avoid scratches on polished floors, keep the
brushes of the nozzles and tools free from grit,
sand, or abrasive objects.
• Refer to the Specifications section for battery
runtime details.
• The battery runtime is dependent on the surface
type and the suction power.
• Follow manufacturer’s recommendations when
cleaning flooring, carpets, and rugs.
• Do not use tools to clean a TV, monitor or LCD
display as they may scratch these surfaces.
Assembling Attachments
Nozzles and tools can be attached to either the
product body or the end of the Fixed pipe.
CAUTION
• Running the appliance for a long period of time
with a tool connected may cause the motor to
overheat.
• This appliance has a built-in safety device to
prevent overheating. If the appliance becomes
overheated after extended use, it may
automatically turn off. If this occurs, leave the
appliance in a cool, well-ventilated area for
about an hour before turning on the power
again.
• Do not use the Kompressor lever while the
appliance is running. Doing so may cause
product damage.
1 Insert the fully charged battery a into the
cavity at the bottom of the handle on the
product body.
2 Attach the nozzles, tools, or Fixed pipe by
sliding them onto the inlet b on the body
until they click into place. The nozzles and
tools can also be attached to the end of the
Fixed pipe b.
• Detach the accessories by pressing the
release button c.
15OPERATION
ENGLISH
3 Press the Power button to activate the Auto
mode.
• To turn off the appliance, press the Power
button again.
Adjusting the Suction Power
Adjust the suction power using the suction power
adjustment button on the handle.
a Power Button
• Press the Power button to turn the appliance
on or off.
•Press the Power button to activate Auto
mode.
b Suction Power Up (+) Button
• Press the + button to increase the suction
power. (Eco
~Auto (default mode)~Turbo)
c Suction Power Down (-) Button
• Press the - button to decrease the suction
power. (Turbo
~Auto (default mode)~Eco)
Display
The handle of the appliance displays indicators for
clogged objects, filter cleaning alerts, auto mode
status, and the remaining battery charge.
a Clogged Objects Indicator
• This indicator lights up when the interior of
the product body, Fixed pipe, inlets, nozzle,
exhaust filter, pre-filter, or cyclonic mesh
filter is clogged with foreign objects.
• If clogging persists, the motor will cycle and
the appliance will shut off. Remove the
foreign objects and clean the exhaust filter,
pre-filter and cyclonic mesh filter following
the steps in the Removing Foreign Objects
section.
b Filter Cleaning Cycle Alarm Indicator
• This indicator lights up when the appliance is
used for a certain period of time. Clean the
exhaust filter, pre-filter and cyclonic mesh
filter if necessary.
c Auto Mode Indicator
• This indicator lights up when the appliance is
turning on.
• The suction power varies depending on the
floor environment.
(Suction Power :Carpet - Auto(default mode)
/ Hard floor - Eco)
d Battery Level Indicator
• The remaining battery level is displayed in 3
stages according to the remaining battery
power.
• The battery level indicator blinks when the
battery needs to be charged.
• As the product is charging, bars light up on
the battery level indicator to indicate the level
of charge.
• The battery level indicator light down when
the battery is fully charged.
Charging the Battery
Before Charging the Battery
• Make sure that the adapter is connected to both
the charging station and the power outlet.
• Fully charging a single battery usually takes
about 4 hours. It will take twice as long to charge
both the main and auxiliary batteries.
• The battery will not be charged if the indoor
temperature is below 41 °F (5°C). Only charge
the battery when indoor temperatures are
between 41 °F (5°C) and 100 °F (38 °C).
• The battery will eventually need to be replaced.
Due to the battery characteristics, runtime is
shortened after using the appliance repeatedly
for an extended period.
• The last bar on the battery indicator begins to
blink when the battery needs to be recharged.
Use the appliance with a fully charged battery.
16 OPERATION
• If the main battery is charging on the charging
station, the auxiliary battery will only start
charging once the main battery is fully charged.
• To maintain battery life on dual-battery models,
swap the positions of the two batteries
periodically, between the main body and the
auxiliary charging station.
Charging the Product Body
Storing the appliance on the charging station
automatically recharges the battery.
1 Press the Power button to turn the appliance
off.
2 Put the product body onto the charging
station by aligning it to the hook a of the
charging station.
• The battery level indicator starts to blink
and begins charging the battery.
• When charging is complete, the battery
level indicator lights up briefly and then
turns off to save energy.
• If you don't hear a beep, reload the
appliance on the charging station.
WARNING
• Make sure to securely fit the product body onto
the charging station. If the appliance falls off the
charging station, it could cause injuries, property
damage or product damage.
• If you install it on the charging station without a
battery, the LED may flicker, so attach the
battery to the charging station after attaching it
to the main body.
Using the Nozzles and Tools
Before Using the Nozzles and Tools
Some accessories are only available on some
models.
Specialized attachments can help you clean more
effectively. Tools and nozzles can be attached to
the product body or the extension pipe.
• Adjust the suction power if the inlet gets stuck
on the floor, carpet, or bedding.
• Each nozzle is equipped with a motor and may
make a sound when operating.
CAUTION
• Do not use the Hard Floor Nozzle or Universal
Nozzle on PVC or polyurethane mats for infants
and children. The mat may stick to the nozzle,
making it difficult to operate, causing damage to
the mat or static electricity on the appliance.
Clean mats using the crevice tool.
Dual Floor Max Nozzle
Use this nozzle to clean carpets, rugs or hard floor
surfaces.
Bedding Nozzle
This nozzle lets you clean sheets and bedding
more effectively. It removes dust in bedding using
strong suction and a punching motion.
• Lower the suction level when vacuuming
bedding such as duvet covers to avoid the thin
fabric getting sucked into the nozzle.
Pet Nozzle
Use this nozzle for soft surfaces and pet hair
removal.
17OPERATION
ENGLISH
CAUTION
• Do not use the nozzle on the surfaces listed
below. Do not use it to clean coated or lacquered
floors especially, as repeated use can wear down
the coating.
- Clothing, bedding
- Leather sofas, cushions
- Carpet
- Vinyl flooring, tiles, marble
Crevice Tool
Use this tool to remove dust from corners or
narrow spaces.
• Use it for areas with static electricity such as
mats.
•Use the Turbo mode to clean pet hair out of
furniture, mats, or tight areas like corners.
LED Crevice Tool
• Use this tool to remove dust by turning on light
from dark area.
Combination Tool
Can be used in either crevice mode or brush mode
for cleaning corners or small gaps where dust and
dirt gather.
• Crevice Mode
Use the tool in the crevice mode to clean flat
surfaces such as sofas or mattresses.
• Brush Mode
Use the tool in the brush mode to clean delicate
surfaces such as frames or furniture.
- To convert modes, press the adjustment
button
a and push forward.
Hard Dirt Tool
Firm bristles remove solidified dirt from hard
surfaces. Clean up hair or foreign objects that are
entangled in carpets or rugs.
Mattress Tool
Use this tool to clean up dust and foreign objects
from mattresses, delicate fabrics, and upholstery.
Flexible Crevice Tool
This tool is flexible and its length can be adjusted,
making it especially useful for cleaning inside
18 OPERATION
vehicles or in narrow spaces under and behind
furniture where an angled tool is needed.
Using the Brush
To convert the tool from crevice to brush mode,
press in on the sides of the brush head a and pull
the brush down.
• To convert back to the crevice mode, press in on
the brush release button
b and slide the brush
up.
Adjusting the Length
To adjust the length of the tool, press and hold the
release button c on the side of the tool. Pull or
push on the brush head
d to extend or retract the
extension tube.
Multi-angle Tool
This tool has a soft brush that can be adjusted to a
variety of angles, making it especially useful for
cleaning vehicle consoles or the tops of furniture.
Flexible Hose Extension
Connect this flexible, extendable hose between the
product body and the tools to clean hard to reach
areas.
• The flexible hose extension cannot be used with
the nozzles.
Using the Kompressor Lever
Use the Kompressor lever to compress hair and
fibers inside the dust bin after vacuuming and
before emptying the dust bin.
• The vacuum must be turned off before using the
Kompressor lever.
• Compressing the dust clears it off the interior
walls of the dust bin and allows you to vacuum
for longer periods before emptying the dust bin.
It also makes cleaning the dust bin easier and
less messy.
• The dust bin must be at least half full for the
compression plate to be effective.
• Press the Kompressor lever down several times
to compress the dust and clean off the interior
walls of the dust bin.
19MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning the Appliance
Before Cleaning the Appliance
To maintain the optimum suction power, the
cyclonic mesh filter, the exhaust filter and the pre-
filter should be cleaned regularly and washed
under running water at least once a month.
• Turn off the power before cleaning the
appliance.
• The frequency of cleaning varies depending on
the usage environment and usage time. In a
dusty environment, clean frequently.
WARNING
• Never wash the nozzle, rotating brush or
product body with water. Water could reach the
motor and cause electric shock or fire.
• Do not allow foreign objects to enter the motor.
Doing so may cause electric shock, fire or
product damage.
• Do not insert fingers or sharp objects into the
motor. Doing so could cause product damage,
personal injury or electric shock.
CAUTION
• Do not apply force or allow impacts to the
cyclonic mesh filter. Doing so could deform the
filter, compromise product performance, or
cause the product to malfunction.
• If the Kompressor lever does not return to the
top, remove the cyclonic mesh filter from the
dust bin and clean it. A clogged or dirty filter may
cause poor product performance.
Removing Foreign Objects
If the appliance is clogged with foreign objects, the
suction power changes, the motor cycles
repeatedly, and the foreign objects clogging alarm
icon blinks.
If clogging persists, the appliance will turn off
automatically to prevent damage. Separate the
battery from the product body and remove the
foreign objects before resuming use of the
appliance.
• Check the inside of the product body, above the
Kompressor working plate, the Fixed pipe, inlets,
exhaust filter, pre-filter and cyclonic mesh filter
for foreign objects.
• If the inlets are not completely blocked, the
foreign objects clogging alarm indicator may not
light up.
• If the sound of the appliance becomes loud or
the cleaning performance is poor, check for
foreign objects.
Cleaning the Dust Bin
Empty and clean the dust bin after every use.
• If the dust bin is completely full of dust or the
filter is clogged, the suction power may be
reduced.
CAUTION
• Do not use the appliance without the cyclonic
mesh filter installed. Doing so could damage the
appliance.
1 Remove the battery from the product body
before cleaning the dust bin.
2 Push down the Kompressor lever a several
times to collect and compact the dust from
the outside of the cyclonic mesh filter and the
interior walls of the dust bin.
• Foreign objects which become lodged in the
cyclonic mesh filter may be difficult to
dislodge with the Kompressor lever.
Remove the cyclonic mesh filter and use a
soft brush to clean it.
20 MAINTENANCE
3 Press the dust bin cover release button b to
open the dust bin cover. Shake the dust bin to
empty it.
• Be careful as dust or foreign objects may
spill out when opening the dust bin. Empty
the dust bin into a wastebasket or where
dust and foreign objects can be easily
removed.
• The dust bin can be wrapped in a plastic bag
to contain the dust when emptying the dust
bin.
WARNING
• If the Kompressor lever does not slide down
smoothly, foreign objects may be trapped
between the dust bin and the cyclonic mesh
filter. Clean the dust bin and cyclonic mesh filter
to avoid product damage.
• Do not force the Kompressor lever down if
foreign objects are caught around the working
plate of the Kompressor system. Doing so may
cause product damage.
4 Insert the crevice tool d into the cyclonic
mesh filter c and turn it counterclockwise to
remove the filter.
5 Remove the pre-filter from the Cyclonic Mesh
Filter.
• When separating the Cyclonic Mesh Filter,
the pre-filter is separated in an assembled
state. If it was not separated together with
the Cyclonic Mesh Filter, check the inside of
the vacuum cleaner and take out the pre-
filter.
6 Grab the dustbin and turn it to the left to
separate the dustbin.
7 Remove dust from the dust bin, Cyclonic Mesh
Filter, and pre-filter using a cleaning brush,
etc., and wash them with water at least once a
month.
• If any stains remain, soak in lukewarm
water (about 40 degrees) for 30 minutes
and then wash with a brush.
• To avoid odor and the malfunction of the
motor, allow the cyclonic mesh filter to dry
completely in a well-ventilated area out of
direct sunlight for at least 24 hours before
reassembling.
8 Use the combination tool e to clean out dust
or foreign objects inside the dust bin.
• Do not wash the product body or motor
with water.
21MAINTENANCE
ENGLISH
9 Turn the product body over again and shake it
while pressing down the lever to remove the
dust.
10 Turn the product body over, lift the
Kompressor lever up, and clean the inside of
the working plate with a damp paper towel.
• Do not push the Kompressor lever down
hard. The working plate may be damaged.
Cleaning the Filters
Clean the exhaust filter regularly and wash them in
running water at least once a month to maintain
the optimum suction power of the appliance.
• The frequency of cleaning depends on where
and how often you use the product. Clean the
filters more frequently if the appliance is used
regularly or in areas with a lot of dust.
• Filters are consumables. Please purchase more
filters from an authorized service center.
1 Remove the battery from the product body.
2 Grasp the exhaust filter cover and turn it to
the left to open the cover.
3 Lift the open cover.
4 Lift out the exhaust filter a from the product
body.
22 MAINTENANCE
5 Use the combination tool c to clean any dust
off the motor.
• Do not wash the motor with water.
6 Clean the exhaust filter by brushing the dust
off it regularly and wash it in running water at
least once a month.
• Do not remove the sponge filter attached to
the exhaust filter when washing the
exhaust filter. Otherwise, the sponge filter
may be lost or damaged.
• To avoid odor and the malfunction of the
motor, allow the exhaust filter to dry
completely in a well-ventilated area out of
direct sunlight for at least 24 hours before
reassembling.
7 Assemble a completely dry exhaust filter a to
the product.
• When assembling the exhaust filter,
assemble it according to the groove.
8 Close the exhaust filter cover, press down and
turn it to the right to lock the cover.
CAUTION
• Do not use the appliance without the exhaust
filter installed. Doing so could result in product
damage.
Cleaning the Nozzle
Clean the nozzle and rotating brush regularly.
CAUTION
• Always separate the nozzle from the product
body or remove the battery before cleaning. If
the nozzle starts to operate during cleaning, it
could cause an injury.
• Keep fingers away from pinch points when
assembling the nozzle on the appliance or the
rotating brush on the nozzle.
• Do not use the rotating brush as a wet mop.
Doing so may cause product damage.
Cleaning the Dual Floor Max Nozzle
Clean the brush and roller heads before each use.
• If the brush contains foreign objects, the brush
may not spin or a noise may occur during
operation.
23MAINTENANCE
ENGLISH
1 Press the nozzle release button a to remove
the nozzle from the extension pipe or product
body.
2 Turn the nozzle upside down. Press the
button on the nozzle and turn the cover lock
clockwise.
3 Pull the brush cover forward and pull the
main brush out.
4 With the left button of the sub-brush pressed,
pull the sub-brush out.
5 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the main brush, sub-
brush and the bottom of the nozzle.
6 Use a damp towel or cloth to remove any
remaining foreign objects and dust from both
the brush and the bottom of the nozzle.
• Carefully use a tweezers to remove foreign
objects from the nozzle rollers.
• Do not rinse or submerge the rotating
brush or nozzle in water.
• Use a wet towel or cloth to clean both the
rotating brush and nozzle.
7 Slide the brushes back into the nozzle and
rotate the cover back into place. Turn the
cover lock clockwise to lock the cover.
Cleaning the Bedding Nozzle
1 Press the nozzle release button to remove the
nozzle from the extension pipe or product
body and turn the nozzle upside down.
2 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the bottom of the
nozzle.
• Use a damp towel or cloth to remove any
remaining foreign objects and dust from
24 MAINTENANCE
the bottom of the nozzle. After cleaning,
wipe the nozzle dry.
• Do not rinse or submerge the nozzle in
water.
Cleaning the Pet Nozzle
1 Press the nozzle release button a to remove
the nozzle from the extension pipe or product
body.
2 Hold down the PUSH button on the nozzle
while removing the rotating brush.
3 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the brush and the
bottom of the nozzle.
4 Use a damp towel or cloth to remove any
remaining foreign objects and dust from the
brush and the bottom of the nozzle. Remove
foreign objects, debris and hair from all
nozzle rollers using tweezers.
5 Insert the left side of the brush b into the
groove c inside the nozzle.
6 Press the brush cover until it clicks to lock the
brush in place.
25TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
Operation
Problem Possible Cause & Solution
The appliance does
not operate.
Battery is fully discharged.
• Charge the battery.
Appliance is turned off.
• Press the Power button to turn on the appliance.
Suction power is too
weak.
Dust bin is full of dust.
• Empty the dust bin.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
Inlet is clogged.
• Remove any foreign objects from inside the product body or the extension pipe.
Foreign object is on rotating brush, or in inlet port.
• Remove any foreign objects (thread, hair) from the rotating brush or the inlet port.
The product body
does not appear to
be charging.
Power cord is unplugged.
• Plug the power cord securely into the outlet.
Foreign object is on the charging terminals.
• Remove dirt or foreign objects from the charging terminals with a dry cloth.
Hot air is coming
from the product
body.
Motor is cooling.
• If the appliance is running normally, the hot air is a result of the motor cooling and is not a
sign of malfunction.
A strange odor is
coming from the
appliance.
Appliance was purchased within the last 3 months.
• The cleaner may emit a smell of rubber for about 3 months after purchase.
Dust bin is full of dust.
• The dust in the bin may cause some odor. Empty the bin and clean it.
Foreign object is on the filter.
• The filter may emit an odor if it has not been cleaned for some time. Clean the pre-filter
and exhaust filter regularly.
Pre-filter was installed while damp or wet.
• Wash the pre-filter with running water. To avoid odor, allow the pre-filter to dry completely
in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.
Exhaust filter was installed while damp or wet.
• Wash the exhaust filter with running water. To avoid odor, allow the exhaust filter to dry
completely in a well-ventilated area out of direct sunlight for at least 24 hours before
reassembling.
The appliance makes
too much noise.
Vacuum cleaner is running in Turbo mode.
• The motor may be louder at the higher suction power settings. This is normal.
26 TROUBLESHOOTING
The appliance turns
off unexpectedly or
by itself after the
motor speed
fluctuates
repeatedly.
Battery is not fully charged.
• The battery must be fully charged before cleaning. If the problem persists when the
battery is fully charged and the pipes and attachments are clear from obstructions, contact
an LG customer information center for service.
Foreign object is in the product body, extension pipe, inlet port or nozzle.
• Remove any foreign objects from the product body, extension pipe, inlet port or nozzle.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
The rotating brush
does not rotate.
Brush is improperly installed.
• Remove the brush, clean it if necessary and attach it again.
Foreign object is on rotating brush.
• Remove any foreign objects from the rotating brush.
Problem Possible Cause & Solution
27APPENDIX
ENGLISH
APPENDIX
FCC Information
FCC Notice
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
Supplier’s Declaration of
Conformity
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 111 Sylvan Avenue
North Building
Englewood Cliffs, NJ 07632
Email [email protected]
28 LIMITED WARRANTY
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Vacuum Cleaner (“Product”) fail due to a defect in materials or workmanship under normal
and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the
Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and
applies only when purchased lawfully and used within the United States including U.S. Territories.
• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
WARRANTY PERIOD
Vacuum Cleaner
One (1) year from the date of original retail purchase
Parts and Labor (internal/functional parts only)
29LIMITED WARRANTY
ENGLISH
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
• Service trips to educate how to assemble, operate, or maintain the Product.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
30 LIMITED WARRANTY
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer
. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
31LIMITED WARRANTY
ENGLISH
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to [email protected]
, with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support and clicking on “How do I find my model number?”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
Centro de Información al Cliente LG
¡Registre su producto en línea!
www.lg.com
Para consultas o comentarios, visite
www.lg.com o llame por teléfono:
1-800-243-0000
EE.UU.
1-888-542-2623
CANADÁ
Centre de Service à la Clientèle de LG
Enregistrez votre produit en ligne!
Pour des questions ou des commentaires,
visitez www.lg.com/ca_fr ou appelez :
1-800-243-0000
ÉTATS-UNIS
1-888-542-2623
CANADA
www.lg.com/ca_fr
