HairPro Pet
INSTRUCTION BOOKLET
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HOW-TO VIDEOS
and more.
PX250 SERIES
3sharkclean.co.uk2 sharkclean.co.uk
CONTENTS
Important Safety Instructions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 3
What’s Included � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Getting Started � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 5
Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Cleaning Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Cleaning the Hand Tools and Hose � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Troubleshooting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11
Guarantee � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
This marking indicates that this product should not be disposed with other
household wastes throughout the UK. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material sources.
To return your used device, please use the return and collection systems or
contact the retailer where this product was purchased. They can take this
product for environmentally safe recycling.
IMPORTANT SAFETY INSTRUCTIONS –
FOR HOUSEHOLD USE ONLY
READ CAREFULLY BEFORE USE – SAVE THESE INSTRUCTIONS. FOR HOUSEHOLD USE ONLY;
READ ALL INSTRUCTIONS BEFORE USING THIS SPOT CARPET/UPHOLSTERY CLEANER
1. Improper connection of the equipment grounding
conductor can result in a risk of electric shock. Check with a
qualified electrician or service person if you are in doubt as
to whether the socket is properly grounded.
2. DO NOT modify the plug provided with the appliance.
3. DO NOT force into socket or try to modify it.
4. DO NOT pull, close door, or wrap around sharp edges or
corners on the cord. To unplug, grasp the plug, not the
cord. Keep cord away from heated surfaces.
5. To reduce the risk of fire or electric shock due to internal
component damage, use ONLY Shark Deep Clean Pro/
Oxy Multiplier formula in the correct tanks, as intended for
use with this appliance. See instructions within this guide.
6. The areas around where you are cleaning may become
wet, use care to avoid slipping and falling.
7. Use care when removing and reattaching the hand tool
to the Spot Cleaner to avoid accidental activation of the
cleaning solution.
8. DO NOT spray solution on your skin or in your eyes.
9. DO NOT fill solution tanks while installed on the appliance.
Remove before filling.
10. DO NOT operate if there is any wetting of the exterior
surfaces of the appliance. If the appliance is wet, dry with a
cloth before use.
11. To reduce the risk of shock and unintended operation,
turn off and unplug Spot Cleaner before any adjustment,
cleaning, maintenance, or troubleshooting.
12. Before each use, carefully inspect each part for damage
or wear. If a part is damaged or worn out, immediately
discontinue use.
DO NOT use if any part is damaged or if Spot Cleaner is not
working as it should, has been dropped, left outdoors, or
dropped into water.
13. DO NOT immerse or spray water on the body of the Spot
Cleaner. To clean the surface, wipe with a dry cloth.
14. DO NOT allow to be used by children or as a toy. Close
supervision is necessary when used near children.
15. DO NOT handle plug or Spot Cleaner with wet hands.
16. DO NOT use without the dirty water tank, clean solution
tank, or filter in place.
17. Use only a identical Shark® replacement parts. Only use
Shark® branded filters and accessories.
18. If plugging unit into extension cord, ensure cord is no more
than 15m to prevent damage to the motor.
19. DO NOT place Spot Cleaner on uneven surfaces.
20. DO NOT use to pick up:
a) Large objects
b) Hard or sharp objects (glass, nails, screws, or coins)
c) Large quantities of dust (e.g., drywall dust).
d) Smoking or burning objects (hot coals, cigarette butts,
or matches)
e) Flammable or combustible materials (lighter fluid,
petrol, or kerosene)
f) Toxic materials (chlorine bleach, ammonia, or drain
cleaner)
21. DO NOT use in the following areas:
a) Poorly lit areas
b) Outdoor areas
c) Spaces that are enclosed and may contain explosive or
toxic fumes or vapors (lighter fluid, petrol, kerosene, paint,
paint thinners, mothproofing substances, or flammable
dust).
DO NOT: Engage spray trigger unless pointing at the
affected area. WARNING: May still spray when the unit is
powered off.
SAVE THESE
INSTRUCTIONS
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY,
OR PROPERTY DAMAGE:
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
5sharkclean.co.uk4 sharkclean.co.uk
A
Deep Clean Tank
B
Dirty Water Tank
C
StainStriker Tank
D
HairPro Integrated Crevice Tool
E
HairPro Tough Stain Tool
F
Reversible Bristles
G
177ml Deep Clean Pet Formula
H
355ml OXY Multiplier Formula
I
Hair Collection Basket
J
Spray Trigger
K
Spray Outlet
L
Removable Bristles
M
Suction Inlet
N
Tool Release Button
O
HairPro Wide Tough Stain Tool
P
HairPro Pet Mess Trapping Tool
Q
HairPro Pet Hair Trapping Tool
R
Power Button
PARTS
NOTE: Not all accessories come with all units. Tools may vary by model.
For additional accessories available, please visit www.sharkclean.co.uk
F
B
I
R
C
G
H
E
A
O P Q
2
GETTING STARTED
2. Add water to the Deep
Clean Tank up to the
Water fill line. Then add
Deep Clean Pet formula to
the Concentrate fill line.
2
5. Replace the cap and
reinstall the tank until it
clicks into place.
64 5
3
IMPORTANT: Vacuum with traditional vacuum cleaner first before you begin stain cleaning.
Use ONLY Shark branded cleaning solutions in this unit.
TIP: Upon first use, remove the dirty water tank, and reattach it firmly ensuring the surfaces are
properly sealed.
1. Remove the Deep Clean
Tank from the unit. Turn
the tank over, unscrew cap
and remove.
6. Unwrap the power cable
and plug into a power
socket. Turn ON unit to
begin cleaning.
3. Replace the cap, then
reinstall the tank until it
clicks into place.
4.
Remove the StainStriker
tank from the unit and turn
over. Unscrew the cap and
pour the Oxy Multiplier
formula into the tank.
1
N
M
J
K
L
1
D
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ACCESSORIES ACCESSORIES
CLEANING AND DRYING TIPS
CLEANING:
• Avoid oversaturating the stain
by continually spraying.
• Allow the solution to sit for
5-20mins on older stains.
• Clean fresh stains immediately.
• Scrub in multiple directions
for enhanced stain removal.
• Ensure solution is correctly
diluted.
DRYING:
• Apply even and constant
pressure when extracting
excess liquid.
• Angle the tool foreword
slightly to engage the vents
fully to the surface, for
optimum suction.
• Continue passing over the
surface until no more liquid is
removed.
For
information,
scan QR to
view HOW-
TO VIDEOS
HairPro Integrated
Crevice Tool
For hard-to reach areas and small stains.
Tips:
• Swap between Bristles for tough stains, and Rubber Agitators
for light stains or cleaning delicate surfaces.
• To remove the bristles, squeeze the indents and pull outwards.
• Clean with Rinse & Go Self Wash.
Hairpro Tough
Stain Tools
For larger stains and deeper cleans.
Tips:
• Swap between Bristles for tough stains, and Hair Gripping Fins
for light hair pick up & stains or cleaning delicate surfaces.
• Clean the HairPro Tough Stain Tool with Rinse & Go Self Wash.
• Clean the HairPro Wide Tough Stain Tool by removing the
window and rinsing in water.
HairPro Pet Hair
Extractor
For heavy hair pickup & light stains.
Tips:
• Use short backwards strokes to collect the surface hair.
• Twist the cup to remove, empty and clean.
• Empty the cup frequently to maintain performance.
• The mesh filter can be twisted and removed for separate
cleaning.
• The front window can be removed for cleaning.
To replace, align the lower part first before clipping into place.
Hairpro Pet Stain
Extractor
Captures unhygienic pet messes - and prevents them from
contaminating your unit.
Tips:
• Spray, Scrub and extract the stain.
• Twist the cup to remove, empty and clean.
• Empty the cup regularly.
• Keep tool level to reduce spillage.
• The mesh filter can be flipped down and removed for cleaning.
• The front window can be removed for cleaning. To replace,
align the lower part first before clipping into place.
HairPro
Integrated
Crevice Tool
HairPro Tough
Stain Tool
HairPro Wide
Tough Stain Tool
HairPro Pet Hair
Extractor
HairPro Pet Stain
Extractor
Tough
Stains
✔ ✔ ✔
Light Stains
✔* ✔* ✔*
✔ ✔
Large Stains
✔
Light Hair
Pick Up
✔ ✔ ✔ ✔
Heavy Hair
Pick Up
✔
Pet Mess
Pick Up
✔
For WET
Use (With
Solution)
✔ ✔ ✔ ✔ ✔
For breaking
up DRY
stains
✔ ✔ ✔ ✔ ✔
Rinse & Go
Self Wash
✔ ✔
*Use Hair Gripping Fins/Rubber Agitators.
NOTE: Clean each tool after use and allow to dry fully before storing.
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CLEANING GUIDE CLEANING THE HAND TOOLS AND HOSE
WATER
CONCENTRATE
1
2
1. Ensure the Deep Clean
Tank is at least partially
filled with Cleaning
Solution and Water.
2. Turn on the power. Align the hand tool and press down
to engage the self-cleaning button to flush the hand tool
with cleaning solution. Tilt the tool up and down while
shaking the hose for optimal, even cleaning. After cleaning
is complete, hold the tool up high and let unit run for
3 seconds. Turn off the power.
WET STAIN CLEANING
1. Follow the stain guide located on the HairPro Crevice Tool.
2. Turn on the unit and vacuum up the liquid mess.
3. Spray and scrub the stain.
4. Tilt the tool forward to extract the stain and any excess liquid.
5. Repeat if necessary.
Note: Review stains after 24hrs to ensure they are fully removed. Repeat
cleaning if necessary.
DRY STAIN CLEANING
1. Follow the stain guide located on the HairPro Crevice Tool.
2. Scrub the stain.
3. Turn on the unit.
4. Spray and scrub the stain.
5. Tilt the tool forward to extract the stain and any excess liquid.
6. Repeat if necessary.
Note: Review stains after 24hrs to ensure they are fully removed. Repeat
cleaning if necessary.
HAIR PICKUP
1. Use the Gripping Fins/Rubber Agitators.
2. Before cleaning the stain, use short backwards strokes to collect
surface hair.
3. Frequently tilt the tool forward to vacuum up the hair.
4. Refer to the cleaning guide above & Accessories section for tips
on hair pickup.
Note: For surfaces with heavy hair, use the HairPro Pet Hair
Extractor.
PET MESS CLEANING
• Use the HairPro Pet Mess Trapping Tool to
prevent unhygienic messes entering your unit.
• Spray, scrub and extract the stain, keeping the
tool level.
• DO NOT exceed the MAX FILL line of the cup.
After use, turn off the power to the unit and empty
the tool cup where appropriate.
• Wash the window, cup, filter and rest of the body
thoroughly with soapy water.
• See the Accessory guide for tool tips.
CREVICE CLEANING
• For hard-to-reach areas, use the integrated HairPro Crevice Tool.
• Swap the bristles from tough stain to rubber agitators depending on
stain or hair cleaning.
• To remove the Crevice Tool bristles, pinch both sides of the black
bristle insert and pull outwards.
• Follow the cleaning guides above.
REVERSIBLE BRISTLES
• The HairPro Tough Stain Tool, HairPro Wide Tough Stain Tool and
Integrated HairPro Crevice Tool all feature swappable bristles.
• The tough stain bristles are best suited for tough stain cleaning
whereas Hair Gripping Fins are designed for hair collection and
stain cleaning on delicate surfaces.
Filter
Filter
Tip: After cleaning the Pet Mess Trapping tool, replace the clear window by first
aligning the bottom (1) over the bristles, and then rotate up until it snaps into
place (2).
1
2
Note: The Rinse & Go feature is only compatible with the HairPro Crevice Tool and HairPro Tough Stain Tool.
For the remaining tools, remove the window, cups, filters and bristles (if applicable) and clean with soapy
water. Allow all tools to dry before storing.
11sharkclean.co.uk10 sharkclean.co.uk
MAINTENANCE
NOTE: Clean unit after every use to avoid the build up of odours, bacteria, and mould. Ensure the
collection basket and plunger are clean and dry before re-installing in to the Dirty Water Tank.
2. Clean the float and make sure it can move
freely. Remove the filter from the unit and
rinse if needed.
1. Remove the dirty water tank keeping the
tank upright and place down on a level
surface. Push the handle all the way back
until it clicks, then lift off the lid.
3. Remove the basket by pulling up on the
handle. Over a bin, squeeze the tabs and
lift the handle to clear the basket of hair
and debris.
4. Pour away the dirty water from the tank
where suitable. Rinse and clean the tank
with soapy water ensuring the seals are
wiped clean of debris. Allow to air dry
before reinstalling.
6. If debris becomes lodged, clear it by
opening the access door under the unit.
Be sure to click the door back into place
when cleared.
5. Remove the hand tool by pressing the
release button. Remove the window
and bristles from the tool and rinse
thoroughly.
1
2
2
6
5
4
TROUBLESHOOTING
Problem
Solution
Inconsistent
spray or no spray
Ensure there is cleaning solution In both of the solution tanks.
Make sure the Deep Clean Pro Tank is installed correctly.
Make sure the unit is plugged in and the power is on.
Low suction or
no suction
Make sure the dirty water tank is not overfilled and is installed correctly.
Check the clog access point underneath the unit and clear any debris trapped inside at
the end of the hose.
If a cleaning tool is attached, make sure it is connected correctly.
Remove any debris from the cleaning attachments.
Unit not turning
on
Make sure the unit is plugged in completely.
Try a dierent socket.
Ensure On/O button was pressed.
Liquid leaking
from unit
The dirty water tank may be overfilled.
Make sure the dirty water tank and the Deep Clean Tank are both installed correctly.
Make sure the float valve in the dirty water tank is not stuck.
Make sure the unit is on a stable, flat surface.
Solution tanks
leaking
Make sure the caps on the solution tanks are tightened fully.
Make sure both tanks are installed correctly and the caps have clicked into place.
Rinse & Go/
Self-Wash is not
working with a
hand tool
Be sure that the tip of the clear window is fully inserted into the Self-Wash groove. If Self-
Wash is still not working, rock the hand tool back and forth to improve liquid flow. Ensure
there is enough liquid in the clean water tank.
Note: This feature is only compatible with the Integrated Crevice Tool & Tough Stain Tool.
Debris is stuck in
the hose
While using Rinse & Go Self-Wash, tap or shake the hose to help clear debris.
©2024 SharkNinja Operating LLC.
SharkNinjaEurope Limited,1st/2nd Floor Building 3150, Thorpe Park, Century Way, Leeds, England, LS15 8ZB
sharkclean.co.uk
SharkNinja Germany GmbH, Rotfeder-Ring 9, 60327 Frankfurt am Main, Germany
SHARK and STAINSTRIKER are registered trademarks in the United Kingdom of Sharkninja Operating LLC.
Illustrations may dier from actual product.
TECHNICAL SPECIFICATIONS
PX250 Series: 220V - 240V, 60 Hz, 450W
RECORD THIS INFORMATION
Model Number: �������������������������������������������������������������
Date of Purchase: �����������������������������������������������������������
(Keep receipt)
Store of Purchase: �����������������������������������������������������������
CLEANING FORMULAS
Shark Deep Clean Pet
Deep carpet cleaning
Pet formula for removing
dirt & grime.
Shark OXY Multiplier
Tough stain eliminating
formula for those stubborn
stains & odours.
To order refills and
explore our complete
solution range, scan
the QR code.
2
1
Tab
3
Pull
up/
out
Pinch
sides
13sharkclean.co.uk12 sharkclean.co.uk
THE SHARK GUARANTEE
When a consumer buys a product in the UK, they
get the benefit of legal rights relating to the quality
of the product (your “legal rights”). You can enforce
your legal rights against your retailer, including Shark
if you bought your Shark appliance from sharkclean.
co.uk. However, at Shark we are so confident about
the quality of our products that we give the owner
an additional, free parts and labour manufacturer’s
guarantee of up to 3 years.
A household appliance like a Shark floorcare
appliance constitutes a sizeable investment. Your
new machine needs to work properly for as long
as possible. The guarantee it comes with is an
important consideration - and reflects how much
confidence the manufacturer has in its product and
manufacturing quality.
The manufacturer’s guarantee does not aect your
legal rights.
How long are new Shark machines guaranteed for?
Our manufacturer’s guarantee lasts for one year
from the date of purchase as standard, or for three
years if you register your purchase with us within 28
days. There is information on how to register below.
How do I register my Shark guarantee?
If you have purchased your Shark appliance directly
from sharkclean.co.uk your guarantee is registered
automatically. If you bought it from anywhere else,
you can register your guarantee online within 28
days of purchase.
• To register online, please visit www.sharkclean.
co.uk/register-guarantee or scan the QR code in
your instruction manual.
• Keep a note of the date you purchased the
machine.
IMPORTANT:
• Keep your receipt if you bought your Shark
floorcare appliance from anywhere except
sharkclean.co.uk. You will need it to claim under
your guarantee.
• The free Shark guarantee only applies to Shark
owners living permanently in the UK.
What are the benefits of registering my free Shark
guarantee?
When you register your guarantee, you will get an
extra two years of cover. We’ll also have your details
to hand if we ever need to get in touch. If you further
agree to receive communications from us, you can
also receive tips and advice on how to get the best
out of your Shark floorcare appliance and hear
the latest news about new Shark technology and
launches.
What is covered by the free Shark guarantee?
Repair or replacement (at Shark’s option) of your
Shark machine, including all parts and labour.
THREE (3) YEAR LIMITED WARRANTY
What is not covered by the free Shark guarantee?
• Normal wear and tear.
• Accidental damage or faults caused by negligent
use or care, misuse, neglect, careless operation
or handling of the Shark appliance which is not
in accordance with the Shark Operating Manual
supplied with your machine.
• Damage caused by use of the Shark appliance
for anything other than normal domestic
household purposes.
• Damage caused by use of parts not assembled
or installed in accordance with the operating
instructions.
• Damage caused by use of parts and accessories
which are not Shark Genuine Components
• Faulty installation (except where installed by
Shark).
• Repairs or alterations carried out by parties other
than Shark or its agents.
How can I claim under the free Shark guarantee?
Contact our customer service helpline on 0800 862
0453. For service hours please visit our website
under ‘Contact Us’. It’s free to call, and you’ll be
put straight through to a Shark representative.
You’ll also find online support at https://support.
sharkclean.co.uk/. The Shark representative will go
through some troubleshooting with you, and if we
conclude that the item has failed, we will send you
a replacement part or a returns label to send the
defective item back to us free of charge. When you
have delivered the defective product to us, we will
send you a replacement.
Please remember that the item will need to be
boxed when you return it to us, which can be any
suitable box; it does not have to be the original
packaging.
Where can I buy genuine Shark spares and
accessories?
Shark spares and accessories are developed by
the same engineers who developed your Shark
floorcare appliance. You’ll find a full range of Shark
spares, replacement parts and accessories for all
Shark machines at www. sharkclean.co.uk. Please
remember that damage caused by the use of
non-Shark spares may not be covered under your
guarantee.
Notes:
14 15sharkclean.co.uk sharkclean.co.uk
Notes:Notes:
SharkNinja Europe Limited,
1st/2nd Floor Building 3150,
Thorpe Park, Century Way,
Leeds, England, LS15 8ZB
+44 (0)800 862 0453
www.sharkclean.co.uk
SharkNinja Germany GmbH,
Rotfeder-Ring 9,
60327 Frankfurt am Main,
Germany
www.sharkclean.co.uk
PX250UKT�IB�A5�MP�240610�Mv2
SHARK and STAINSTRIKER are registered trademarks in the
United Kingdom of SharkNinja Operating LLC.
