SAFETY AND OPERATING MANUAL
ORIGINAL INSTRUCTIONS
20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
3
20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
Users can view the electronic
instructions at : https://
uk.worx.com.
TABLE OF CONTENT
1. PRODUCT SAFETY
2. COMPONENT LIST
3. TECHNICAL DATA
4. INTENDED USE
5. OPERATING INSTRUCTIONS
6. MAINTENANCE
7. TROUBLESHOOTING
8. ENVIRONMENTAL PROTECTION
9. DECLARATION OF CONFORMITY
1.PRODUCT SAFETY
GENERAL SAFETY
WARNINGS
WARNING: Read all
safety warnings and all
instructions. Failure to follow
the warnings and instructions
may result in electric shock,
re and/or serious injury.
Save all warnings and
instructions for future
reference.
This appliance can be used
by children aged from 8 years
and above and persons with
reduced physical, sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved. Children
shall not play with the
appliance. Cleaning and user
maintenance shall not be
made by children without
supervision.
-The appliance is only to
be used with the power
supply unit provided with the
appliance.
- This appliance is not
intended for use by persons
(including children) with
reduced physical, sensory
or mental capabilities, or
lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning use
of the appliance by a person
responsible for their safety.
- Children should be
supervised to ensure that they
do not play with the appliance.
Do not expose the appliance
or battery to excessive
temperatures
1. rechargeable batteries
are to be removed from the
appliance before being charge
2. different types of batteries
or new and used batteries are
not to be mixed;
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
3. exhausted batteries are
to be removed from the
appliance and safely disposed
of;
4. if the appliance is to be
stored unused for a long
period, the batteries should be
removed;
5. do not use non-rechargeable
batteries in place of
rechargeable batteries
6. do not use modified or
damaged batteries.
7. WARNING: Use only with
WA3880 battery charger or
additional battery chargers
listed in Operator’s Manual.
This is a class III appliances
and it must only be supplied
at safety extra low voltage
corresponding to the marking
on the appliance.
WARNING: For the purposes
of recharging the battery, only
use the detachable supply unit
provided with this appliance.
This appliance is intended
to pick up cold ash from
fireplaces, chimneys, ovens,
ash-trays,and similar places of
ash accumulation.
WARNING: Risk of fire
– do not pick up hot, glowing
or burning ash. Pick up cold
ash only;
– the dust container must be
emptied and cleaned before
and after each use;
– do not use paper dust bags
or bags made from similar
flammable materials;
– do not use any other
vacuum cleaner to vacuum
ash;
– do not rest the ash vacuum
cleaner on flammable or
polymeric surfaces, including
carpeting and vinyl tile.
SAFETY WARNINGS FOR
BATTERY PACK
a) Do not dismantle, open or
shred cells or battery pack.
b)Do not short-circuit a
battery pack. Do not store
battery packs haphazardly
in a box or drawer where
they may short-circuit each
other or be short-circuited
by conductive materials.
When battery pack is not in
use, keep it away from other
metal objects, like paper
clips, coins, keys, nails,
screws or other small metal
objects, that can make
a connection from one
terminal to another. Shorting
the battery terminals
together may cause burns or
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
a re.
c) Do not expose battery
pack to heat or re. Avoid
storage in direct sunlight.
d)Do not subject battery pack
to mechanical shock.
e)In the event of battery
leaking, do not allow the
liquid to come into contact
with the skin or eyes. If
contact has been made,
wash the affected area with
copious amounts of water
and seek medical advice.
f) Keep battery pack clean
and dry.
g)Wipe the battery pack
terminals with a clean dry
cloth if they become dirty.
h)Battery pack needs to be
charged before use. Always
refer to this instruction and
use the correct charging
procedure.
i) Do not maintain battery
pack on charge when not in
use.
j) After extended periods
of storage, it may be
necessary to charge and
discharge the battery pack
several times to obtain
maximum performance.
k)Recharge only with the
charger specied by Worx.
Do not use any charger
other than that specically
provided for use with the
equipment.
l) Do not use any battery pack
which is not designed for
use with the equipment.
m)Keep battery pack out of
the reach of children.
n)Retain the original product
literature for future
reference.
o)Remove the battery from
the equipment when not in
use.
p)Dispose of properly.
q)Do not mix cells of different
manufacture, capacity, size
or type within a device.
r) Keep the battery away
from microwaves and high
pressure.
s)Warning! Do not use non-
rechargeable batteries.
SYMBOLS
Warning
Read operator’s manual
Remove battery from the
socket before carrying out
any adjustment, servicing or
maintenance.
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
Waste electrical products
must not be disposed of with
household waste. Please
recycle where facilities
exist. Check with your local
authorities or retailer for
recycling advice.
Li-Ion battery This product
has been marked with a
symbol relating to ‘separate
collection’ for all battery packs
and battery pack. It will then
be recycled or dismantled in
order to reduce the impact
on the environment. Battery
packs can be hazardous for the
environment and for human
health since they contain
hazardous substances.
Li-Ion
Do not burn
Batteries may enter water
cycle if disposed improperly,
which can be hazardous for
ecosystem. Do not dispose of
waste batteries as unsorted
municipal waste.
Plus; positive polarity
Minus; negative polarity
WA3880
use with model WA3880
battery charger, See instruction
manual for additional battery
chargers.
Warning: risk of re /
ammable materials
RCM marking
ABN: Australian Business Number. By this
number, business information such as entity
type, status, business location etc. can be found
at website http://abr.business.gov.au.
ABN of Positec Australia Pty Limited is 14 101
682 357
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
13
17
10
15
14
OPTIONAL ACCESSORY
11
12
1
2
3
4
5
7
6
8
9
11
16
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
A2
C
D
B
High Mode
Medium Mode
Low Mode
High Mode
Medium Mode
Low Mode
1
2
A1
A1
E1
1
2
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
A1
E3
E4
F1
C1 E2
F2
1
2
3
1
2
F3
31.5”
（80cm)
3
2
11
100%
～
0%～99.9%
100%
0%
33.3%
66.6%
47.25”
（120cm)
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
A1
G
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
2.COMPONENT LIST
1. BATTERY PACK *
2. ON/OFF BUTTON
3. SPEED CONTROL BUTTON
4. DEBRIS EMPTYING BUTTON
5. DUSTBIN
6. BRUSH ROLL
7. BRUSH ROLL RELEASE BUTTON
8. LED LIGHT
9. TUBE
10. PET BRUSH
11. INDICATOR LIGHT
12. WALL MOUNT & DUAL CHARGER *
13. WALL MOUNT *
14. CREVICE TOOL
15. DUSTING BRUSH
16. BATTERY RELEASE BUTTON *
17. ADAPTER *
* Not all the accessories illustrated or described are
included in standard delivery.
3.TECHNICAL DATA
Type WX038 WX038.X (038-designation of
machinery, representative of Vacuum Cleaner)
WX038
WX038.X**
Rated Voltage 20 V Max***
Suction Power 105 W
Machine Weight (Bare Tool) 2.1 kg
** X=1-999,A-Z,M1-M9 there are only used for
different customers, there are no safe relevant
changes between these models.
*** Voltage measured without workload. Initial
battery voltage reaches maximum of 20 volts.
Nominal voltage is 18 volts.
SUGGESTED BATTERIES
AND CHARGERS
Category Model Capacity
20V Battery
WA3639 2.0 Ah
WA3644 4.0 Ah
20V Charger
WA3880 2.0 A
AC Adapter ZD012A216050EU 0.5 A
We recommend that you purchase your accessories
from the same store that sold you the tool. Refer to
the accessory packaging for further details. Store
personnel can assist you and offer advice.
4.INTENDED USE
The machine is intended for household cleaning or
similar purposes.
5.OPERATING INSTRUCTIONS
NOTE: Before using the tool, read the
instruction book carefully.
ASSEMBLY AND OPERATION
ACTION FIGURE
BEFORE OPERATION
Assembling the machine
NOTE: Make sure the machine is
locked into place before operation.
See Fig. A1
Connecting the Pet Brush/Dusting
Brush/Crevice Tool
See Fig. A2
Install the Battery Pack to supply
power to the Vacuum Cleaner.
After using the machine , please
press the Battery Release Button,
then remove the Battery Pack.
See Fig. B
OPERATION
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
ON/OFF
Press the On/Off button to turn the
vacuum on low mode. Press the
On/Off button again to turn off the
vacuum.
NOTE:Please do not use a vacuum
cleaner to vacuum hot objects such
as carbon, cigarette butts, etc.;
liquid substances; sharp objects
such as broken glass; ultra-ne
substances such as lime, cement,
our, etc.; corrosive liquids such as
disinfectants, acidic and alkaline
cleaning agents, laundry detergents,
etc.; ammable and explosive items
such as gasoline, alcohol, etc.
Otherwise, it may cause damage to
the machine or accidental re leading
to personal injury.
Adjusting the speed
Press the Speed Control Button to
choose the speed mode.
See Fig. C
LED light
When the machine is working, the
LED Light will be on.
See Fig. D
AFTER OPERATION
Empty the dustbin after each use.
NOTE: Please clean the dustbin
before the debris inside reaches the
MAX line.
See Fig. E1
Cleaning the dustbin
Press the release button to
completely remove the dustbin.
Remove the lter from the top and
pull out the cyclone. You can rinse
the dustbin with water. Ensure it is
completely dry before reassembling.
See Fig. E2
Cleaning the Brush Roll
Press the brush roll release button
on the bottom of the oor nozzle
to access the brushroll. Pull out the
brush roll and untangle any hair.
You can also rinse it with water. It is
recommended to clean the brushroll
once a month.
See Fig. E3
CLEANING THE FILTER
Press the release button to
completely remove the dustbin.
Remove the lter from the top. Rinse
the lter with water and ensure it is
completely dry before reassembling.
It is recommended you rinse your
lter every 3 months.
See Fig. E4
ASSEMBLING THE WALL MOUNT
Choose a hard wall surface. Drill a
pilot hole in the wall, align the wall
mount, insert the screw into the
drilled hole and tighten.
See Fig.
F1, F3
STORAGE
It is recommend to place the Wall
Mount & Dual charger 120 cm
(47.25”) above from the ground.
NOTE: Do not let the power cord
pass through sharp objects, and
avoid dragging the power cord
to move the machine to prevent
damage to the power cord.
See Fig. F1
CHARGING
Battery pack:
1.During charging:
Three white lights will ash.
2.After charging is completed, 3
white lights will be on for 1 min, and
then go out.
Wall Mount & Dual charger :
The white light ashes during charg-
ing. When fully charged, the green
light illuminates for 1 minute and
then will go out.
NOTE:The Wall Mount & Dual charger
and the Adapter need to be used
together.
Do not operate the vacuum cleaner
while charging.
See Fig. F2
Place the Vacuum Cleaner on the
Wall Mount.
It is recommend to place the Wall
Mount 80 cm (31.5”) above the
ground.
NOTE: If you need to charge, please
plug the battery pack into the
Charger.
See Fig.
F3, G
6.MAINTENANCE
WARNING: Remove the battery before carrying out
any servicing or maintenance.
Never use water or chemical cleaners to clean your
power tool. Wipe clean with a dry cloth. Always
store your power tool in a dry place. Keep the motor
ventilation slots clean. Keep all working controls
free of debris. If you see some sparks ashing in the
ventilation slots, this is normal and will not damage
your power tool.
Operation instructions for the accessories
Included accessories can be attached to clean
upholstery, stairs, cars and more.
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
Precautions when using the machine
Cannot be used to absorb water.
Cannot be washed in water.
When cleaning or maintaining, remove the battery
pack.
The product is intended for use on at surfaces in
indoor environments, and may not achieve optimal
results if used on uneven surfaces.
Do not get the body of the machine wet, as this may
cause a short circuit and result in re or electric
shock.
FOR BATTERY TOOLS
The ambient temperature range for tool and battery
use and storage is 0
o
C-45
o
C.
The recommended ambient temperature range for
the charging system during charging is 0
o
C-40
o
C.
Details regarding safe disposal of used batteries
At the end of the life of the appliance, remove the
battery pack safely before disposing of the appliance.
Do not throw batteries away or throw them in the
normal trash can. Also do not dispose of the battery
with the machine. Remove the used battery pack
from the appliance and dispose of it at the nearest
or convenient dedicated recycling facility. If in
doubt, consult your local environmental protection
department. Batteries may enter water cycle if
disposed improperly, which can be hazardous for
ecosystem. Do not dispose of waste batteries as
unsorted municipal waste.
7.TROUBLESHOOTING
Issue Causes Solution
Motor does
not operate.
The Battery
Pack is not
installed.
Check
whether the
battery pack
is installed
correctly.
The battery
has run out.
Charge the
machine or the
Battery Pack.
Decreased
suction
Dust cup is full
of debris.
Clean the
dustbin.
The lter of the
dustbin is full
of debris.
Clean or
replace lter
element of
dustbin.
Battery low Charge the
machine or the
Battery Pack.
Machine
heating
Machine run Slight heating-
up is normal.
The battery is
fully charged
and the debris
in the dustbin
does not
rotate.
The airway is
blocked by
foreign bodies.
Clean up
objects in the
airway in time.
Positec Australia Pty Ltd
10 Corporate Blvd Bayswater, VIC 3153, Australia
8.ENVIRONMENTAL
PROTECTION
Waste electrical products must not be
disposed of with household waste. Please
recycle where facilities exist. Check with your
local authorities or retailer for recycling advice.
9.DECLARATION OF
CONFORMITY
We,
Positec Germany GmbH
Postfach 32 02 16, 50796 Cologne, Germany
On behalf of Positec declare that the product
Description Battery operated vacuum cleaner
Type WX038 WX038.X (038-designation of
machinery, representative of Battery-operated
vacuum cleaner)
Function For household cleaning or similar
purposes
Complies with the following Directives:
2014/35/EU,
2014/30/EU,
2011/65/EU&(EU)2015/863
Standards conform to
EN 60335-1, EN 60335-2-2, EN 62233, EN IEC
55014-1, EN IEC 55014-2, EN IEC 63000
2023/11/07
Allen Ding
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
Deputy Chief Engineer,Testing & Certication
Positec Technology (China) Co., Ltd
18, Dongwang Road, Suzhou Industrial
Park, Jiangsu 215123, P. R. China
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20V Cordless Stick Vacuum Cleaner
WX038
WX038.X
DECLARATION OF
CONFORMITY
We,
Positec (UK & Ireland) Ltd.,
PO Box 6242, Newbury, RG14 9LT, UK
On behalf of Positec declare that the product
Description Battery operated vacuum cleaner
Type WX038 WX038.X (038-designation of
machinery, representative of Battery-operated
vacuum cleaner)
Function For household cleaning or similar
purposes
Complies with the following regulations:
Supply of Machinery (Safety) Regulations 2008
Electromagnetic Compatibility Regulations 2016
The Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment
Regulations
Standards conform to
BS EN 60335-1, BS EN 60335-2-2, BS EN 62233,
BS EN IEC 55014-1, BS EN IEC 55014-2, BS EN IEC
63000
2023/11/07
Allen Ding
Deputy Chief Engineer, Testing & Certication
Positec Technology (China) Co., Ltd
18, Dongwang Road, Suzhou Industrial
Park, Jiangsu 215123, P. R. China
Copyright © 2023, Positec. All Rights Reserved.
V1-UK&AU-WX038 WX038.X-M-20231107
www.worx.com
