Refrigerator
User manual
Free Standing Appliance
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English2
Contents
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 6
Important safety precautions 7
Severe warning signs for transportation and site 10
Critical installation warnings 11
Installation cautions 14
Critical usage warnings 15
Usage cautions 20
Cleaning cautions 23
Critical disposal warnings 25
Additional tips for proper usage 26
Instructions about the WEEE 27
Installation 28
Refrigerator at a glance 28
Step-by-step installation 30
Operations 35
Main panel 35
SmartThings (applicable models only) 39
Special features 42
Maintenance 45
Door reversal (applicable models only) 45
Handle and care 58
Cleaning 64
Replacement 65
Troubleshooting 66
General 66
Do you hear abnormal sounds from the refrigerator? 68
SmartThings (applicable models only) 70
Open Source Announcement 71
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English 3
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure
that you know how to operate the features and functions that your new appliance offers
safely and efciently.
What you need to know about the safety
instructions
• Warnings and Important Safety Instructions in this manual
do not cover all possible conditions and situations that
may occur.
It is your responsibility to use common sense, caution,
and care when installing, maintaining, and operating your
appliance.
• Because these following operating instructions cover
various models, the characteristics of your refrigerator
may differ slightly from those described in this manual and
not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center
or nd help and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your appliance. When this product contains ammable gas
(Refrigerant R-600a), contact your local authority in regard
to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air
mixture if a leak in the refrigerating circuit occurs, the size
of the room in which the appliance may be sited depends
on the amount of refrigerant used.
Safety information
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Safety information
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Safety information
• Never start up an appliance showing any signs of damage.
If in doubt, consult your dealer. The room must be 1 m
3
in size for every 8 g of R-600a refrigerant inside the
appliance.
The amount of refrigerant in your particular appliance is
shown on the identication plate inside the appliance.
• Refrigerant squirting out of the pipes could ignite or cause
an eye injury. When refrigerant leaks from the pipe, avoid
any naked ames and move anything ammable away
from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• To avoid contamination of food, please respect the
following instructions:
- Opening the door for long periods can cause a
signicant increase of the temperature in the
compartments of the appliance.
- Clean regularly surfaces that can come in contact with
food and accessible drainage systems.
- Clean water tanks if they have not been used for 48 h;
ush the water system connected to a water supply if
water has not been drawn for 5 days.
- Store raw meat and sh in suitable containers in the
refrigerator, so that it is not in contact with or drip onto
other food.
- Two-star frozen-food compartments are suitable for
storing pre-frozen food, storing or making icecream and
making ice cubes.
- One-, two- and three-star compartments are not suitable
for the freezing of fresh food.
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Safety information
- If the refrigerating appliance is left empty for long
periods, switch off, defrost, clean, dry, and leave the
door open to prevent mould developing within the
appliance.
• It is hazardous for anyone other than an Authorized
Service Person to service this appliance. In Queensland
– the authorized Service Person MUST hold a Gas Work
Authorization or Licence for hydrocarbon refrigerants, to
carry out Servicing or repairs which involve the removal of
covers. (For Australia only)
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Safety information
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Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This
manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benet
from the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.
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Safety information
Important safety precautions
WARNING; Risk of re / ammable materials
WARNING
• When positioning the appliance, ensure the supply cord is
not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
• Fill with potable water only.
• Connect to potable water supply only.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or those who lack experience and
knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person
responsible for their safety.
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Safety information
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Safety information
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision. Children
aged from 3 to 8 years are allowed to load and unload
refrigerating appliances.
• If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance
can be quickly disconnected from the supply in an
emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans
with a ammable propellant in this appliance.
• If the product is equipped with LED lamps, do not
disassemble the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer
or its service agents.
• For the most efcient use of energy, please keep the all
inner ttings such as baskets, drawers, shelves on the
position supplied by manufacturer.
• To get the best energy efciency of this product, please
leave all shelves, drawers and baskets on their original
position.
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Safety information
How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate
ventilation.
• Ensure that it is not exposed to direct sunlight and never
put it near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for
energy efciency.
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can
then use the low temperatures of the frozen products to
cool food in the refrigerator.
- Do not keep the door of the appliance open for too long
when putting food in or taking food out.
- The shorter time for which the door is open, the less ice
will form in the freezer.
- Clean the rear of the refrigerator regularly. Dust
increases energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base
and at the back wall of the refrigerator. Do not cover air
vent openings.
- Allow clearance to the right, left, back and top when
installing. This will help reduce power consumption and
keep your energy bills lower.
• We recommend the value of clearance to be :
- Right, left, and back side: more than 50 mm
- Top side: more than 100 mm
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Safety information
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Safety information
This appliance is intended to be used in household and similar
applications such as
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite
or cause an eye injury. If a leak is detected, avoid any
naked ames or potential sources of ignition and air
the room in which the appliance is standing for several
minutes.
- This appliance contains a small amount of isobutane
refrigerant (R-600a), a natural gas with high
environmental compatibility that is, however, also
combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged.
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Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place
where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it
to the heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple
power strip. The refrigerator should always be plugged
into its own individual electrical outlet which has a voltage
rating that matches the voltage listed on the refrigerator’s
rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause
a re hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion
damage along its length or at either end.
• Do not bend the power cord excessively or place heavy
objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space
behind the appliance.
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Safety information
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Safety information
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power
cord. Always grip the plug rmly and pull straight out from
the outlet.
- Damage to the cord may cause a short-circuit, re, and/
or electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an
explosion or re.
• Do not install this appliance near a heater or inammable
material.
• Do not install this appliance in a location where gas may
leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Connect the power plug in the proper position with the
cord hanging down.
- If you connect the power plug upside down, the wire
can get cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged
by the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts
the packing materials on his or her head.
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Safety information
• Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water
(rain drops).
- Deteriorated insulation of electrical parts may cause an
electric shock or re.
• If any dust or water is in the refrigerator, pull out power
plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with
the product, or injury.
• You need to remove all the protective plastic lm before
you initially plug the product in.
• Children should be supervised to ensure that they do not
play with the snap rings used for door adjustment or the
water tube clips.
- There is risk of death by suffocation if a child swallows
a snap ring or water tube clip. Keep the snap rings and
water tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the
refrigerator before attempting to investigate or repair
any part of the appliance. Power leakages can cause
severe electric shock.
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Safety information
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Safety information
• Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage
from the refrigerator.
- This may result in an electric shock, re, explosion, or
problems with the product.
• Plug the power plug into the wall socket rmly. Do not use
a damaged power plug, damaged power cord, or loose wall
socket.
- This may result in an electric shock or re.
• The fuse on the refrigerator must be changed by a
qualied technician or service company.
- Failing to do so may result in an electric shock or
personal injury.
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it
on a at surface.
- If your refrigerator is not level, cooling efciency and
durability can be declined.
• Allow the appliance to stand for 2-3 hours before loading
foods after installation and turning on.
• We strongly recommend you have a qualied technician or
service company install the refrigerator.
- Failing to do so may result in an electric shock, re,
explosion, problems with the product, or injury.
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Safety information
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet
hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall
and cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as
chopsticks, etc.) into the bottom or the back of the
refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances
(benzene, thinner, propane gas, alcohol, ether, LP gas, and
other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not
play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances
between the doors and cabinet are necessarily small. Be
careful when you open the doors if children are in the
area.
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Safety information
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Safety information
• Do not put your ngers or children’s ngers between the
doors.
- Keep ngers out of the left and right door gaps. Be
careful when you open the doors if your ngers are in
between the doors.
• Do not let children hang on the door or door bins. A
serious injury may occur.
• Do not let children go inside the refrigerator. They could
become trapped.
• Do not insert your hands into the bottom area under the
appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials,
or temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must
not be stored in the refrigerator.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service
center.
• If any dust or water is in Refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter
inside the refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or
personal injury.
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Safety information
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and
cause personal injury or material damage.
• Do not spray volatile material such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result
in an electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to
temperature such as ammable sprays, ammable objects,
dry ice, medicine, or chemicals near or inside of the
refrigerator.
• Do not use a hair dryer to dry the inside of the
refrigerator. Do not place a lighted candle in the
refrigerator for removing bad odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with
potable water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this
may damage the refrigerator.
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product,
or injury. Do not put a container lled with water on the
appliance.
- If spilled, there is a risk of re or electric shock.
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Safety information
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Safety information
• Never stare directly at the UV LED lamp for long periods of
time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf
drop.
• Keep ngers out of “pinch point” areas. Clearances
between the doors and cabinet are necessarily small. Be
careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or
potential sources of ignition, and air the room in which the
appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Bottles should be stored tightly together so that they do
not fall out.
• This product is intended only for the storage of food in a
domestic environment.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the
refrigerator yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other
than a standard fuse.
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Safety information
• If your refrigerator needs to be repaired or reinstalled,
contact your nearest service center.
- Failing to do so may result in an electric shock, re,
problems with the product, or injury.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact your Samsung
Electronics service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the
interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light,
contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or
loose wall socket.
- This may result in an electric shock or re.
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Safety information
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Safety information
Usage cautions
CAUTION
• Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria
faster than fresh.
- The second thaw will break down even more cells,
leaching out moisture and changing the integrity of the
product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was
handled properly.
• Do not place glass bottles or carbonated beverages into
the freezer.
- The container may freeze and break, and this may
result in injury.
• Use only the ice maker provided with the refrigerator.
• If you will be away from home for a long period of time
(on vacation, for example) and won’t be using the water or
ice dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long
period of time, (3 weeks or more) empty the refrigerator
including the ice bucket, unplug it, close the water valve,
wipe excess moisture from the inside walls, and leave the
doors open to prevent odors and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of
the refrigerator as this can obstruct free air circulation
in the refrigerator compartment.
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Safety information
- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.
- Please observe maximum storage times and expiration
dates of frozen goods.
- There is no need to disconnect the refrigerator from
the power supply if you will be away for less than
three weeks. However, if you will be away for more
than three weeks, remove all the food and ice in the ice
bucket, unplug the refrigerator, close the water valve,
wipe excess moisture from the inside walls, and leave
the doors open to prevent odors and mold.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd
party on this nished appliance are not covered
under Samsung warranty service, nor is Samsung
responsible for safety issues that result from 3rd party
modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic
bag, the refrigerator can be over cooled. If a cooling
period lasts too long, the water lter may break and
cause water leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors
open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply,
you should wait for at least ve minutes before plugging it
back in.
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Safety information
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Safety information
• When the refrigerator got wet by water, pull out the power
plug and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.
• Fill the water tank and ice cube trays with potable water
only (tap water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may
damage the refrigerator.
• Be careful that your ngers are not caught in.
• If the refrigerator is ooded, make sure to contact your
nearest service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins.
The oil can solidify, making it foul-tasting and difcult to
use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil
container, it is best to keep the container in a cool and
shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed
oil, etc.
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Safety information
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the
refrigerator.
• Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the
appliance, unplug the power plug and contact your nearest
service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust
from the power plug blades. Do not use a wet or damp
cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto
it.
• Do not use benzene, thinner, or Clorox, Chloride for
cleaning.
- They may damage the surface of the appliance and may
cause a re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
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Safety information
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Safety information
• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in
warm water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window
sprays, scouring cleansers, ammable uids, muriatic
acid, cleaning waxes, concentrated detergents, bleaches,
or cleansers containing petroleum products on exterior
surfaces (doors and cabinet), plastic parts, door and interior
liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may break if
exposed to sudden temperature changes or impacts such
as bumping or dropping.
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Safety information
Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product
in an environmentally friendly manner.
• Ensure that none of the pipes on the back of the
refrigerator are damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your refrigerator. If this refrigerator contains ammable
gas (Refrigerant R-600a), contact your local authority in
regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/
door seals and door latch so that small children or
animals cannot become trapped inside. Children should
be supervised to ensure that they do not play with the
appliance. If trapped inside, a child may get hurt or
suffocate to death.
- If trapped inside, the child may become injury and
suffocate to death.
• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of
children, as packaging materials can be dangerous to
children.
- If a child places a bag over his or her head, the child
could suffocate.
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Safety information
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Safety information
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your
electric company and ask how long the failure is going to
last.
- Most power failures that are corrected in an hour or two
will not affect your refrigerator temperatures. However,
you should minimize the number of door openings
while the power is off.
- Should the power failure last more than 24 hours,
remove and discard all frozen food.
• The refrigerator might not operate consistently (frozen
contents can thaw or temperatures can become too
warm in the frozen food compartment) if sited for an
extended period of time in a location where ambient air
temperatures are constantly below the temperatures for
which the appliance is designed.
• In case of particular foods, keeping it under refrigeration
can have a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed
completely.
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Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government ofce, for details of where and
how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
For information on Samsung’s environmental commitments
and product regulatory obligations, e.g. REACH, WEEE or
Batteries, visit our sustainability page available via
www.samsung.com
(For products sold in European countries and in the UK only)
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English28
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.
Refrigerator at a glance
The actual image and provided parts of the refrigerator may differ, depending on the
model and the country.
Normal type Dispenser type
01
02
03
04
05
02
04
07
05
06
03
01 Multi tray * 02 Fridge shelf /
Foldable shelf *
03 Vegetable Drawer *
04 Freezer drawer 05 Fridge door bin 06 Water tank **
07 Twist ice maker *
* applicable models only
** dispenser type models only
Installation
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English 29
Installation
NOTE
• For best energy efciency, make sure all of shelves, drawers, and baskets are placed in
their original position.
• To get more space, you can remove all the drawers and locate the ‘Freezer Shelf
(applicable models only)’ on the bottom drawer in freezer, since it does not affect
thermal and mechanical characteristics. A declared storage volume of frozen food
storage compartment is calculated with these drawers removed.
Door bins
Your refrigerator ships with door bins
of different types and sizes. If the door
bins for your refrigerator were packaged
separately, assemble them in the correct
position according to the gure.
NOTE
The actual refrigerator and provided
component parts of your refrigerator may
differ from the illustrations in this manual,
depending on the model and the country.
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Installation
English30
Installation
Step-by-step installation
STEP 1 Select a site
Site requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 10 °C and 43 °C
Clearance
See the following gures and tables for space requirements for installation.
A
B
C
Model RB45** RB50** RB53**
Depth “A” 711
Width “B” 759
Overall Height
“C”
1780 1920 2030
(unit : mm)
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English 31
Installation
02
04
05
06
07
03
01
01 01
01 more than 50 mm recommended
02 Fridge : 115°, Freezer : 120°
03 551
04 1307
05 626
06 32
07 1406
(unit : mm)
NOTE
The measurements in the table may differ, depending on the measuring method.
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Installation
English32
Installation
STEP 2 Spacing (applicable models only)
NOTE
The number of provided spacers varies on the model. Attach all the provided spacers.
1. Open the door and locate the provided
spacer (Gray block).
2. Unpack the spacer and attach it to the
rear of the refrigerator as shown. They
help ventilate air to the rear wall and
save power consumption.
STEP 3 Flooring
• The surface to install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece
of cardboard on each foot of the
refrigerator.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to, use a thick paper or cloth such
as old carpet along the movement path.
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English 33
Installation
STEP 4 Adjust the levelling legs
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause damage
to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a at-head screwdriver for levelling.
To adjust the height of the left side:
Insert a at-head screwdriver into the
leveller of the front left leg. Turn the
leveller clockwise to raise, or turn it
anticlockwise to lower.
To adjust the height of the right side:
Insert a at-head screwdriver into the
leveller of the front right leg. Turn the
leveller clockwise to raise, or turn it
anticlockwise to lower.
STEP 5 Unpack and assemble the multi tray (applicable models only)
For shipping and safety purposes, the multi tray is packed and stored in the freezer
drawer. Unpack the multi tray and assemble it beneath the fridge shelf.
• Insert the multi tray into the sliding rail
beneath the top fridge shelf.
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Installation
English34
Installation
STEP 6 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Remove the PE foam sheet on each shelf corner, which is attached to protect the
refrigerator during transportation.
2. Plug the power cord into the wall socket to turn the refrigerator on.
3. Open the door, and check if the interior light lights up.
4. Set the temperature to the coldest, and wait for about an hour. Then, the refrigerator
will be slightly chilled, and the motor will run smoothly.
5. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
NOTE
When the refrigerator powers on, the alarm will sound. To turn off the alarm, tap , or
.
STEP 7 Temperature Alarm
• If the freezer temperature is too warm
because there has been a power failure,
the display blinks as shown in the
gure.
- If you tap any button ( , , or
), the "warmest temperature" which
has reached in the freezer and
fridge compartment is ashed on the
display for 5 seconds.
• This warning may occur;
- When the appliance is turned on for
the rst time after the installation.
- If the freezer is too warm due to a
power failure.
STEP 8 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
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English 35
Operations
Main panel
01
02
04
03
06
01 Fridge indicator
• Displays the current or desired temperature of the fridge.
• indicates that the Power Cool function is on.
• The icon appears if you turn on the AI Energy Mode in
the SmartThings app. (applicable models only)
02 Freezer indicator
• Displays the current or desired temperature of the freezer.
• indicates that the Power Freeze function is on.
03 Door open indicator
This indicator blinks with an alarm if the door is left open for
more than 2 minutes.
Operations
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Operations
English36
Operations
04 Buttons
• When the display is off, tap any button to wake up the
display.
• Use to select the fridge or freezer and or to
select the desired temperature or function for the selected
compartment.
05 Network connection
indicator
• This icon indicates that the refrigerator is connected
to a network. If the Wi-Fi icon ashes, we recommend
connecting your refrigerator with the SmartThings
app. You can control and monitor your refrigerator on
the SmartThings app. For more information, see the
SmartThings (applicable models only) section.
NOTE
If the door is left open for 5 minutes, internal light will blink for 5 minutes and turn off.
This is to alert hearing-impaired users that a door is open. Note that this function is
normal.
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English 37
Operations
Setting the desired temperature or function
1. Tap any button ( , , or ) to wake up the display.
- This step may not apply to some models.
2. Tap to select the fridge or freezer.
- The selected compartment’s indicator blinks.
3. Tap or to select the desired temperature or function.
- Refer to the table for available selection for each compartment.
Fridge
• Available selection in Celsius: (Power Cool) 1 °C 2 °C 3 °C
4 °C 5 °C 6 °C 7 °C (Vacation)
• Power Cool speeds up the cooling process at maximum fan speed.
The fridge keeps running at full speed for two and a half hours and
then returns to the previous temperature.
• Use the Vacation function if you are going on vacation or a
business trip, or if you do not intend to use the fridge for an
extended time. The fridge temperature will be kept under 17 °C,
but the freezer remains active as previously set.
Freezer
• Available selection in Celsius: (Power Freeze) -23 °C -22 °C
-21 °C -20 °C -19 °C -18 °C -17 °C -16 °C -15 °C
• Power Freeze speeds up the freezing process at maximum fan
speed. The freezer keeps running at full speed for 50 hours and
then returns to the previous temperature. To freeze large amounts
of food, activate Power Freeze for at least 20 hours before putting
food in the freezer.
NOTE
When you use this function the energy consumption of the
refrigerator will increase. Remember to turn it off when you don’t
need it and return the freezer to your original temperature setting.
4. Wait until the selected compartment’s indicator stops blinking or tap to conrm your
selection.
NOTE
Using Power Cool or Power Freeze increases power consumption.
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Operations
English38
Operations
Turning on or off the Wi-Fi (applicable models only)
To turn the Wi-Fi on or off, tap and hold for 10 seconds. The display shows the status of
Wi-Fi for 5 seconds (as shown in the gure).
WI-Fi On Wi-Fi Off
NOTE
• When you setup the Wi-Fi to connect the refrigerator to the SmartThings app, Wi-Fi On/
Off functions turns on.
• For more information, see the SmartThings (applicable models only) section.
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English 39
Operations
SmartThings (applicable models only)
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The supporting software version of the SmartThings app is subject to change according
to the OS supporting policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports, the new application update
policy on the existing OS version can be suspended due to usability or security reasons.
• The SmartThings app is subject to change without notice to improve usability or
performance. As the mobile phone OS version is updated every year, the SmartThings is
also updated continually according to the latest OS. If you have enquiries regarding the
items mentioned above, please contact us on s[email protected]
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
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Operations
English40
Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator
page.
• Check the operation status or notications related to your refrigerator, and then change
options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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English 41
Operations
Category Item Description
Monitoring
Fridge temperature
Displays the current temperature setting of the
fridge.
Freezer
temperature
Displays the current temperature setting of the
freezer.
Functions
Power Cool
You can turn Power Cool on or off, and check
the current settings.
Power Freeze
You can turn Power Freeze on or off, and check
the current settings.
Fridge temperature
You can set the desired temperature of the
fridge.
Freezer
temperature
You can set the desired temperature of the
freezer.
Alarms
Abnormally high
temperature
This alarm is triggered when the fridge or
freezer has abnormally high temperatures.
Door opening
This alarm is triggered if the door is open for
more than 2 minutes.
AI Energy Mode
(applicable
models only)
You can turn on or off the AI Energy Mode under the Energy menu in
the SmartThings app.
You can check the status of the AI Energy Mode on the SmartThings
app.
On some models, the icon appears on the main panel to indicate
that AI Energy Mode is operating. (applicable models only)
Turning on the AI Energy Mode decreases energy consumption, but it
may also reduce the cooling performance.
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Operations
English42
Operations
Special features
The actual image and special functions of your refrigerator may differ, depending on the
model and the country.
Water dispenser (applicable models only)
With the water dispenser, you can dispense water without opening the fridge door. The
water tank must be lled with potable water before use.
To ll the water tank with potable water
Open the fridge door and locate the water tank on the door bin area.
1. Remove the top cap.
2. Fill the water tank with potable water
up to 3.5 liters (MAX).
CAUTION
• The water dispenser is designed to
dispense potable water. Fill the water
tank only with potable water. Do not ll
with any other liquids.
• Do not ll the water tank excessively,
which causes an overow.
NOTE
For rst-time use, clean inside the water
tank.
3. Close the top cap.
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English 43
Operations
4. Put a water glass under the water outlet
of the dispenser, and gently push the
dispenser lever to dispense water.
CAUTION
• Do not store items on top of the water tank cap.
• Do not try to ll the water tank without removing it from the door.
• Make sure that water tank is seated properly.
• Do not use the refrigerator without the water tank. This may reduce performance and
efciency.
• To prevent water bouncing, make sure the glass is in line with the dispenser lever.
NOTE
To secure more room, you can use the water tank to store food. In this case, remove the lid
of the tank.
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Operations
English44
Operations
Ice making (applicable models only)
Twist ice maker
A
1. Open the freezer door, and slide open
the ice tray.
2. Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.
NOTE
The ice making time depends on your
temperature settings.
NOTE
• Make sure the ice cube storage bin is in
place under the ice tray.
• To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
• Take out the bin by slightly twisting and
pulling to the front.
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English 45
Maintenance
Door reversal (applicable models only)
Reversing the door must be performed by Samsung-approved servicing personnel at your
own expense because this kind of servicing is not covered by the Warranty.
WARNING
• Reversing failure or property damage that may occur by unapproved agencies will not
be covered by the Warranty.
• Make sure that the refrigerator is disconnected from the power source before doing the
reversal.
• You must wait for at least an hour after door reversing is complete. This is to prevent
electric shock that could occur.
Tools required (not provided)
Phillips screwdriver Flat-head screwdriver 11 mm spanner
(for hinge shaft)
8 mm socket wrench
(for bolts)
10 mm socket wrench
(for bolts)
5 mm Allen wrench
(for middle hinge)
Accessories
Hinge Cover (L) Middle-Hinge Screw cap Bottom-Hinge Screw cap
CAUTION
Throughout the entire reversing procedure, keep all the small parts (screws, caps, etc.) of
the refrigerator away from children or infants for safety reasons.
Maintenance
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Maintenance
English46
Maintenance
Step-by-step instructions
STEP 1 Remove the doors
1. Use a Phillips screwdriver to loosen the
screws (x3) in three holes on the top
table. Then, gently pull out the top table.
2. Decouple the wire connectors.
3. Loosen the bolts on the top hinge.
4. Gently lift up the freezer door to
remove it.
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English 47
Maintenance
5. Use the screwdriver and the wrench to
loosen the bolts and remove the middle
hinge.
6. Gently slide the fridge door out of the
hinge shaft, and then pull up to remove.
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Maintenance
English48
Maintenance
STEP 2 Remove the hinge and the door shaft
1. Use the screwdriver to remove the
screw on the bottom hinge.
2. Use the screwdriver to remove the
hinge bolt. Then, use the wrench to
remove the door shaft.
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English 49
Maintenance
STEP 3 Reverse the auto closer (freezer door only)
Now stand the refrigerator back upright with care, and then do the following.
1. Remove the auto closer and the stopper
from the bottom of the fridge door.
Then, reinsert them on the opposite side
of the fridge door as shown.
2. Use a at-head screwdriver to remove
the hinge grommet.
3. Reinsert the hinge grommet on the
opposite side.
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Maintenance
English50
Maintenance
STEP 4 Reverse the bar cover and the top hinge
1. Pull up to remove the bar cover on the
top of the freezer door.
2. Remove the top hinge with its cover.
3. Separate the top hinge from the hinge
cover.
4. Arrange the door wire in the hinge
cover.
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English 51
Maintenance
5. Remove the cap spacer, and then
reinsert it on the opposite side.
6. Remove the door shaft from the top
hinge, ip it 180 degrees as shown, and
then reinsert it .
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Maintenance
English52
Maintenance
STEP 5 Reattach the doors on the opposite side
1. Use a at-heat screwdriver to remove
the middle-hinge screw cap, and then
reinsert it on the opposite side.
2. Use the at-heat screwdriver to remove
the ange-screw cap to reveal the
ange screw. Use a Phillips screwdriver
to remove the ange screw, and then
tighten it on the opposite side. Finally,
close the ange-screw cap on the
opposite side.
3. Remove the grommet ring from the
middle-hinge shaft, and then reinsert
the ring on the other side of the shaft.
See the gure for visual reference.
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English 53
Maintenance
4. Reverse the middle hinge and insert it
on the opposite side. Then, tighten the
hinge with the screws.
5. Use the at-head screwdriver to remove
both the hinge grommet on one side
and the hinge-hole cap on the other
side. Reinsert them on their respective
opposite side.
6. Gently slide the fridge door into the
correction position so that it ts.
7. Gently slide the freezer door into the
correction position so that it ts.
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Maintenance
English54
Maintenance
STEP 6 Reverse the bottom hinge
1. Insert the door shaft into the bottom
hinge plate from the top as shown, and
then tighten it until it is securely in
place.
2. Insert the hinge bolt into the bottom
hinge plate from the top as shown, and
then tighten it until it is securely in
place.
3. Position the bottom hinge plate on the
opposite side, and then use two screws
to secure and attach the hinge plate as
shown.
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English 55
Maintenance
STEP 7 Reattach the remaining parts
1. Insert and tighten the top hinge on the
opposite side.
2. Detach the hinge cover manually from
the top table.
3. Arrange the door wire in the hinge
cover before placing the hinge cover
onto the top hinge.
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Maintenance
English56
Maintenance
4. Connect the wire connectors.
5. Remove the hinge hole cap from the
top table, and then reinsert it on the
opposite side.
6. Insert the top table, and then x it
rmly to the refrigerator using the
screws (x3).
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English 57
Maintenance
7. Insert the bar cover.
8. Remove the fridge door and freezer
door gaskets. Turn them clockwise by
180 degrees, and then reattach them.
NOTE
In the future, you might want to return the doors to their initial position (before the doors
were reversed). In that case, refer to the instructions on the previous pages, but switch the
doors, hinges, and covers back to their initial positions.
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Maintenance
English58
Maintenance
Handle and care
Shelves / Multi tray (applicable models only)
1. While lifting the rear side of the shelf,
pull it slightly forward.
2. Tilt the shelf on one side and pull it out.
3. Push the multi tray sideways to separate
it from the shelf.
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English 59
Maintenance
Foldable shelf (applicable models only)
1. While lifting the rear side of the shelf,
pull it slightly forward.
2. Tilt the shelf on one side and pull it out.
Door bin
Slightly lift up and pull out the door bin.
CAUTION
To prevent accidents, empty the door bins
before removing.
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Maintenance
English60
Maintenance
Drawers (Fridge/Freezer)
NOTE
Remove the bottom door bin in prior.
1. Pull the vegetable drawer slightly
forward.
2. Slightly lift the vegetable drawer, and
then pull it out.
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English 61
Maintenance
Vegetable shelf
NOTE
Remove the bottom door bin in prior.
1. While lifting the rear side of the shelf,
pull it slightly forward.
2. Tilt the shelf on one side and pull it out.
Disassembling Vegetable drawers/Freezer drawers
You can disassemble the drawer for a thorough cleaning.
1. Remove the drawer from the
refrigerator.
2. Flip the drawer upside down and place
it on the oor. Check the four catches on
the bottom.
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Maintenance
English62
Maintenance
3. Press the arrow-marked section at the
bottom of the drawer with your palm to
disengage the catches.
- Press each of the four catches one by
one to disengage them.
CAUTION
Applying excessive force to the drawer
may result in breakage and cause a risk of
injury.
4. Pull the front of the drawer to separate
it from the rest of the drawer.
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English 63
Maintenance
Assemble Vegetable drawers/Freezer drawers
1. Place the drawer on the oor with the
front of the drawer facing up. Align the
hooks on the front part of the drawer,
both on the left and right sides, with the
grooves, and then snap them into place.
2. Press the front part of the cover,
ensuring that the four catches (marked
with circles in the gure) are properly
engaged.
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Maintenance
English64
Maintenance
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Real panel / Compressor cover (applicable models only)
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover.
Electric shock may occur.
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English 65
Maintenance
Replacement
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service centre.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
Lamp (Light Source)
This product contains a light source of energy efciency class <G>.
The lamp(s) and/or control gear(s) are not user-serviceable. To replace the lamp(s) and/or
control gear(s) in the product, contact a local Samsung service centre.
For detailed instructions on replacing lamp(s) or control gear(s) in your product, visit the
Samsung website (http://www.samsung.com), go to Support > Support home, and then
enter the model name.
For detailed instructions on dismantling lamp(s) and/or control gear(s), simply follow the
replacement instruction reached as described above.
Door panel (applicable models only)
You can select the door panel you prefer for your BESPOKE refrigerator. Purchase the door
panel at a Samsung retail store and an authorized installer will install the panel for you.
CAUTION
• Disassembling or assembling the door panel on your own may result in product damage
or personal injury. If you nd any problems with the door panel, contact a Samsung
service center
• A service fee may be charged for panel replacement even within the warranty period.
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English66
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is
warm.
• Power cord is not plugged in
properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
• Make sure there are at least
5 cm from the rear and
sides.
• The Vacation function is
activated.
• Deactivate the Vacation
function.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Troubleshooting
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English 67
Troubleshooting
Odours
Symptom Possible causes Solution
Refrigerator has
odours.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odours.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Excessive frost
build-ups in the
freezer.
• The door is not sealing
properly because the door
gasket was not reversed
after reversing the doors.
• Detach the door gasket and
then attach it after rotating
it 180°.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior
walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and do
not open the door for a long
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
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Troubleshooting
English68
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
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English 69
Troubleshooting
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds
may occur.
• Because of pressure equalizing when opening and closing the refrigerator door,
whooshing sounds may occur.
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Troubleshooting
English70
Troubleshooting
SmartThings (applicable models only)
Symptom Action
Could not nd
“SmartThings” in the
app market.
• The supporting software version of the SmartThings app is
subject to change according to the OS supporting policy the
manufacturer provides. In addition, as for the SmartThings
app or the functions that the app supports, the new
application update policy on the existing OS version can be
suspended due to usability or security reasons.
The SmartThings app
fails to operate.
• The SmartThings app is available for applicable models
only.
• The old Samsung Smart Refrigerator app cannot connect
with Samsung Smart Home models.
The SmartThings
app is installed but is
not connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If the Wi-Fi icon on the refrigerator’s display is off, this
indicates that no network connection has been established
yet. In this case, use the SmartThings app to connect and
register your refrigerator to the access point (AP) of your
house.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
An error message
appears when I
try to register my
refrigerator.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
The SmartThings app is
successfully connected
to my refrigerator but
does not run.
• Exit and restart the SmartThings app, or disconnect and
reconnect the router.
• Power off the refrigerator, and then power it on again after
1 minute.
The Wi-Fi icon is
blinking. ( )
• Connect your refrigerator with the SmartThings app before
use. When the connection is made successfully, the indicator
stops blinking.
- If you fail to make connection or don’t want to use
the app, press and hold the button for 10 seconds.
The indicator stops blinking with "O FF" shown on the
temperature display.
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English 71
Open Source Announcement
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by contacting our support team via http://opensource.samsung.com (Please
use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/COMMON_TZ6_0/seq/0
leads to the open source license information as related to this product. This offer is valid to
anyone in receipt of this information.
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care centre.
Country Contact Center Website
AUSTRALIA
1300 362 603 (Other)
1300 425 299 (HHP)
www.samsung.com/au/support
NEW ZEALAND
0800 726 786 (All Product)
0800 6 726 786 (Support for Smart Mobile
Devices)
www.samsung.com/nz/support
DA68-04780B-01
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