English
EN
USER S OPERATION MANUAL’
Before operating this unit, please read this manual
thoroughly, and retain for future reference
RB5K330GSFC
Contents
Thank you for choosing Hisense. We are sure you will find your new refrigerator a
pleasure to use. However, before you use the appliance, we recommend that you
carefully read the instructions, which provide details about installing and using
the product. Please keep this manual for future reference.
Safety and warning information .....................................................................................................................
Installing your new appliance...........................................................................................................................
Description of the appliance.............................................................................................................................
Display controls.......................................................................................................................................................
Using your appliance............................................................................................................................................
Reverse the door .....................................................................................................................................................
Cleaning and care..................................................................................................................................................
Helpful hints and tips.............................................................................................................................................
Troubleshooting.......................................................................................................................................................
Disposal of the appliance....................................................................................................................................
01
13
16
17
22
24
28
30
32
35
01
For your safety and correct usage before installing and first
using the appliance, read this user manual carefully,
including its hints and warnings. To avoid unnecessary
mistakes and accidents, it is important to make sure that all
people using the appliance are thoroughly familiar with it
operation and safety features. Save these instructions and
be sure that they remain with the appliance if it is moved or
sold, so that anyone using it throughout its life, will be
properly informed on its usage and safety notices. For the
safety of life and property, keep the precautions of these
user's instructions as the manufacturer is not responsible for
damages caused by omission.
According to standardEN
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without
supervision.
Safety for children and others who are vulnerable people
Safety and warning information
02
Safety and warning information
According to standardIEC
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
Keep all packaging away from children as there is risk
of suffocation.
If you are discarding the appliance, pull the plug out of
the socket, cut the connection cable (as close to the
appliance as you can) and remove the door to prevent
children playing from suffering an electric shock or
from closing themselves inside it.
If this appliance, featuring a magnetic door seals, is to
replace an older appliance having a spring lock (latch)
on the door or lid, be sure to make the spring lock
unusable before you discard the old appliance. This will
prevent it from becoming a death trap for a child.
Safety for children and others who are vulnerable people
areas in shops, offices and other working environments;
household and similar applications such as 1.staff kitchen
03
WARNING
This appliance is intended to be used in residential
2.farm houses and by clients in hotels, motels and other
residential type environments;
1. bed and breakfast type environments;
2. catering and similar non-retail applications.
WARNING
Fill with potable water only.
WARNING
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
WARNING
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
General safety
Safety and warning information
04
WARNING
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING
Do not damage the refrigerant circuit.
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
When positioning the appliance, ensure the supply
cord is not trapped or damaged.
General safety
Safety and warning information
05
WARNING
The illuminating lamps must not be replaced by the
user! If the illuminating lamps is damaged, contact the
customer helpline for assistance. This warning is only
for refrigerators that contain illuminating lamps.
Replacing the illuminating lamps
WARNING
Do not locate multiple portable socket-outlets or
portable power supplies at the rear of the appliance.
Safety and warning information
General safety
The refrigerant isobutene (R600a) is contained within
the refrigerant circuit of the appliance, a natural gas
with a high level of environmental compatibility, which
is nevertheless flammable. During transportation and
installation of the appliance, ensure that none of the
components of the refrigerant circuit becomes
damaged. The refrigerant (R600a) is flammable.
Refrigerant
06
WARNING
Refrigerators contain refrigerant and gases in the
insulation. Refrigerant and gases must be disposed of
professionally as they may cause eye injuries or
ignition. Ensure that tubing of the refrigerant circuit is
not damage prior to proper disposal.
If the refrigerant circuit should be damaged:
1. Avoid opening flames and sources of ignition.
2. Thoroughly ventilate the room in which the appliance
is situated.
It is dangerous to alter the specifications or modify
this product in any way.
Any damage to the cord may cause a short circuit,
fire, and/or electric shock.
Refrigerant
Safety and warning information
WARNING
Risk of fire / flammable materials
07
1. The power cord must not be lengthened.
2. Make sure that the power plug is not crushed or
damaged. A crushed or damaged power plug may
overheat and cause a fire.
3. Make sure that you can access the main plug of the
appliance.
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the
power plug. There is a risk of electric shock or fire.
6. You must not operate the appliance without the
interior lighting lamp cover.
7. The fridge is only applied with power supply of single
phase alternating current of 220~240V/50Hz. If
fluctuation of voltage in the district of user is so large
that the voltage exceeds the above scope, for safety
sake, be sure to apply A. C. Automatic voltage regulator
of more than 350W to the fridge. The fridge must
employ a special power socket instead of common
one with other electric appliances. Its plug must
match the socket with ground wire.
Electrical safety
Safety and warning information
08
Safety and warning information
Do not store flammable gas or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e. g. electric ice cream makers, mixers etc.).
When unplugging always pull the plug from the mains
socket, do not pull on the cable.
Do not place hot items near the plastic components of
this appliance.
This refrigerating appliance is not intended to be used as
a built-in appliance.
Do not place food products directly against the air outlet
on the rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacture’s instructions.
The appliances manufactures storage recommendations
should be strictly adhered to. Refer to relevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates pressure on the container,
which may cause it to explode, resulting in damage to the
appliance.
Daily use
09
Frozen food can cause frost burns if consumed straight
from the freezer compartment.
Do not place the appliance in direct sunlight.
Keep burning candles, lamps and other items with naked
flames away from the appliance so that do not set the
appliance on fire.
The appliance is intended for keeping food stuff and/or
beverages in normal household as explained in this
instruction booklet. The appliance is heavy. Care should be
taken when moving it.
Do not remove nor touch items from the freezer
compartment if your hands are damp/wet,as this could
cause skin abrasions or frost/freezer burns.
Never use the base, drawers, doors etc. to stand on or as
supports.
Safety and warning information
10
Safety and warning information
Frozen food must not be refrozen once it has been thawed
out.
Do not consume ice popsicles or ice cubes straight from the
freezer as this can cause freezer burn to the mouth and lips.
To avoid items falling and causing injury or damage to the
appliance, do not overload the door racks or put too much
food in the crisper drawers.
In order to sense the temperature near the appliance and
make the appliance run better, add temperature sensor
outside the box of appliance.
The WiFi module is installed in the control box at the top of
appliance. In order to avoid interference and cause weak
signal, it is recommended to cancel large-area metal
products or water-containing drinks around the top of the
box.
Opening the door for long periods can cause a significant
increase of the temperature in the compartments of the
appliance.
Clean regularly surfaces that can come in contact with
food and accessible drainage systems.
Store raw meat and fish in suitable containers in the
refrigerator, so that it is not in contact with or drip onto
other food.
If the refrigerating appliance is left empty for long periods,
switch off, defrost, clean, dry, and leave the door open to
prevent mould developing within the appliance.
11
For electrical connection carefully, follow the instructions
given in this manual. Unpack the appliance and check if
there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it.
In this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the
compressor.
Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be
too close to a wall to avoid touching or catching warm
parts (compressor, condenser) to prevent the risk of fire,
follow the instructions relevant to installation.
The appliance must not be locate close to radiators or
cookers.
Installation Important
Safety and warning information
Before maintenance, switch off the appliance and
disconnect the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive cleansers.
Do not use sharp objects to remove frost from the appliance.
Use a plastic scraper.
Caution! Care and cleaning
12
Safety and warning information
Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used.
1. If the appliance is Frost Free.
2. If the appliance contains freezer compartment.
Service
Children aged from 3 to 8 years are allowed to load and
unload refrigerating appliances. (This clause applies
only to the region.)EU
Note
Make sure that the mains plug is accessible after the
installation of the appliance.
Transmitting frequency band(s) and max allowed
transmitting power in the operating frequency band(s):
2400-2483.5MHz, less than or equal t 20dbm.
This equipment should be installed and operated with
minimum distance 20cm between the radiator & your
body.
13
Reserve a gap of more
than 2.5mm on the left
side
In the non-build-in status
595mm
2.5mm
≥
2.5mm
Product size(mm) : 595*600*1856
In the build-in status
1145mm
Note
In the build-in status,energy
consumption will increase
significantly.
Installing your new appliance
Before using the appliance for the first
time, you should be aware of the
following tips.
In order to improve efficiency of
the cooling system and save
energy, it is necessary to maintain
good ventilation around the
appliance for the dissipation of
heat. For this reason, sufficient
clear space should be available
around the refrigerator.
Suggest:
It is advisable for there to be 50-
70mm of space from the back to
the wall, at least 100mm from its
top, at least 100mm from its side to
the wall and a clear space upfront
to allow the freezer door to open
130°and refrigerator door to open
135°. See in follow diagrams. Please
refer to the diagrams below.
Ventilation of appliance
Reserve a gap of more
than 5mm on the top side
Reserve a gap of more
than 2.5mm on the right
side
≥
Door closing status for refrigerator in the build-in status
The total space required for the refrigerator to fully
open the door in the build-in status
105°
Relevant information (mm)
595
W
142 5.
W1
600
D
1156
D1
Installing your new appliance
14
D2
627
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
Climateclass
SN
N
ST
T
Stand your appliance in a dry place to
avoid high moisture damage. Keep the
appliance out of direct sunlight, rain or
frost. Stand the appliance away from
heat sources such as stoves, fires or
heaters.
This appliance performs well in the
climate class from to . It maySN ST
not work properly if being left at a
temperature above or below the
indicated range for a long period.
Note
For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. Please use a
suitable spanner.
To allow the doors to self-close, tilt
back the top backwards at about
15mm or 0.5 by turning the°
adjustable feet.
Whenever you want to move the
appliance, remember to turn the feet
back up, so that the appliance can roll
freely. Reinstall the appliance when
relocating.
Leveling of appliance
W
W1
D1
D
15mm
adjustabel bottom feet
15
For proper installation, this
refrigerator must be placed on a
level surface of hard material
that is the same height as the
rest of the flooring, This surface
should be strong enough to
support a fully loaded
refrigerator.
The rollers, which are not castors,
should be only used for forward
or backward movement. Moving
the refrigerator sideways may
damage your floor and the
rollers.
Warning
Installing your new appliance
Description of the appliance
16
View of the appliance
Due to constant development of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and usage
remain the same.
To get the best energy efficiency of this product, please place all shelves,
drawers on their original position as the illustration above.
Note
All functions and controls of the unit are accessible from a control panel conveniently
located on the roof of the cabinet. A display circuit board allows easy configuration of
features and settings in a simple and intuitive manner.
Display Controls
Use your appliance according to the following control regulations, your appliance has
the corresponding functions and models as the display panels showed in the
pictures below. When the appliance is powered on for the first time, the backlighting of
the icons on display panel starts working. If no button have been pressed and the
doors are closed,the backlighting will turn off after one minute .
Electronic Control(located at the top of appliance)
1. Power
If you want to stop using it, you can
turn the appliance off by pressing
“Power” button for 3 seconds.
Press and hold “Power” button for 3
seconds to turn the standby function
on or off.
When the standby function is on, the
display panel will show “--”.
Important!
Do not store any food in the fridge
during this time. If you will not use the
refrigerator for a long time, please pull
the plug.
When the standby function is on, the
refrigerator stopps cooling and the
light is off.
2. Eco
Press the “Eco” button to turn on
the energy saving function, the “ ”
icon will be illuminated.
When the Eco function is on, the
temperature of fridge is automatically
switched to 6°C and the temperature of
freezer is automatically switched to
-17°C.
When Eco function is on, you can switch
it by pressing the “Temp” or
“Eco” button and the refrigerator
temperature setting will revert back to
the previous setting.
3.Super Cool
The Super Cool feature helps to
keep food stored in the refrigerator
at the setting temperature during
periods of high usage, large
grocery
Note
Display controlsDisplay controls
Note
17
loads, or temporarily warm room
temperatures. The Super Cool feature
lowers the temperature in the fridge
compartment.
1. Press the “Super Cool” button to
activate this function. The “ ” icon will
be illuminated the fridge temperature
indicator will display 2°C.
2. Super cool will automatically turn off
after 6 hours.
3. When super cool function is on, you
can turn it off by pressing the “Super
Cool” button or left “Temp” button.
To manually turn off the Super Cool
function, the fridge temperature setting
will revert back to the previous setting.
4. Fridge Compartment
Temperature
Press the left “Temp” button
repeatedly to cycle through the
available temperature settings
from 8°C to 2°C.
When you set a temperature, you are
setting an average temperature for the
entire compartment. The actual
compartment temperatures may vary
from the temperatures displayed
depending on the amount and
placement of stored food, and the
surrounding room temperature.
6. Super Freeze
Super Freeze will quickly lower the
temperature within the freezer so
food will freeze faster than usual.
This feature also helps to keep vitamins
and nutrition of fresh food fresh for longer
period.
1. Press the “super Freeze” button to
activate this function. The “ ” icon will
be illuminated and the temperature for
the freezer is set to -28°C.
2. Super freezer will automatically turn
off after 52 hours.
3. When Super Freeze function is on, you
can turn it off by pressing the “Super
Freeze” button or pressing the right
“Temp” button.
To manually turn off the Super freezer
function, the freezer temperature setting
will revert back to the previous setting.
Display controls
Note
Each press of the button decreases
the setting by one degree.
5. Freezer Compartment Temperature
Press the right “Temp” button
repeatedly to cycle through the
available temperature settings from -
14°C to -24°C.
Note
Each press of the button decreases
the setting by one degree.
Setting Compartment Temperatures
Setting Compartment Temperatures
Fridge Compartment: 4°C
Freezer Compartment: -18°C
18
When you select the Super Freeze
function, ensure there are no bottled
or canned drinks (especially
carbonated drinks) in the freezer
compartment. Bottles and cans may
explode.
6. Alarm
High temperature alarm:
If the temperature inside the
appliance is too high, an alarm
will sound to alert you and the “ ” icon
will illuminated.
In non-standby function, the
temperature inside the box is detected
after 24 hours of powering on. If the
temperature remains too high for 4
hours, the high temperature alarm will
be triggered.
Switching off the alarm:
If you want to switch off the acoustic
alarm, briefly press the “Alarm” button.
The “ ” icon will remain illuminated
until the actual temperature in the
appliance drops below the alarm level.
When the appliance reaches an
adequate temperature, then the “ ”
icon will extinguished, high temperature
alarm cleared. If you have not cancelled
the high temperature alarm, the “ ”
icon will remain illuminated, and the
buzzer will sound three times per minute.
After more than 10 minutes, the alarm will
stop.
7. Door Open Alarm:
If a door is open for longer than 1
minutes, an alarm will sound to alert
you. The alarm will sound 5 times every
minute in the first and second minutes.
Starting from the third minute, the alarm
will sound once per second. If the alarm
beeps for a long time, the buzzer will
stop after 10 minutes of opening the
door. Press any button to cancel the
dooralarm, which makes the buzzer
sound stop. Also the door alarm can be
stopped by closing the door. When the
door has been closed, open the door
again will restart the timer of door open
alarm.
8.Demo mode
Demo mode is for store display, and it
prevents the refrigerator from
generating cool air. In this of Cooling off
Mode, the refrigerator may seem like it is
working but it will not make cool air.
To switch on demo mode, press and
hold "Power" And "Wi-Fi" buttons at same
time for three seconds and the buzzer
beeps 3 times. the display panel will
show “OF” the Demo mode has been $
turned on.
If there is no button operation for 10
seconds, it will keep display “OF”,
otherwise it will display the set
temperature.
To switch off demo mode, press and
hold "Power" And "Wi-Fi" buttons at same
time for three seconds and the buzzer
beeps 3 times.
Display controls
Note
19
10.Wi-Fi
Connecting your refrigerator to
Wi-Fi
Connect Life app
Connect Life is a smart home app that
allows you to communicate with your
smart appliances using a smartphone
or tablet.
Installation
1.Open the Apple App Store (IOS) or
tGoogle Play Store (Android) on your
smartphone.
2.Search for the “ConnectLife ” app You
will see an app with the following icon:
Display controls
3. Download and install the ConnectLife
app provided by Connect Life, LLC.
Alternatively, you can scan the following
QR code with your smart phone or
tablet to find the ConnectLife app:
The distance between your
appliance and the Wi-Fi router can
impact the performance. If they are
too far apart pairing your appliance
might fail or take longer.
The appliance supports 2.4 GHz Wi-
Fi networks only. The Wi-Fi network
SSID must be visible.
The surrounding wireless
environment (other connected
devices) can affect the
performance of your network.
Your appliance Wi-Fi connection
may experience interruptions due
to external factors such as your
home network environment or
Internet service provider.
Note
20
Connecting your refrigerator
After installing the Connectlife app, sign
in or create an account and follow
these steps:
1.Ensure the appliance is powered on
and the display panel is active. You'll
know it's ready when the panel lights up.
2.Press and hold the Wi-Fi button for 3
seconds until you hear a beep and see
the“ ”light flashing after it constantly
on for a few seconds.
3.Ensure Bluetooth is enabled on your
phone and open the ConnectLife app.
Look for the pop-up indicating that a
new appliance has been found. Tap the
button on the pop-up and follow the
instructions to proceed.
4.If a pop-up doesn't appear, tap the
button called “Add appliance” or “+” in
the app.
5.Locate “Refrigerator” in the device list
and select it.
6.Follow the instructions in the app
connect your refrigerator. Once the
setup is complete, your refrigerator will
appear on your home screen.
Display controls
Note
The appliance will remain in pairin mode for a maximum of 5 minutes.
The factory reset your network settings, press and hold the Wi-Fi button
for 6 seconds. You will hear two beeps once the appliance is reset.
After resetting, the appliance will automatically go into pairing mode.
A solid Wi-Fi light indicates theappliance is successfully connected to the
home network.
21
Using your appliance
Your appliance has the accessories as
the“Description of the appliance” showed in
general, with this part instruction you can
have the right way to use them. We
recommend that you read them carefully
before using the appliance.
Door rack
Storage shelves
Flexible wine rack
It is for storing bottled wine or drinks, and it
can be taken out to clean.
Note: Due to the environment temperature
and setting temperature both influence the
temperature of 0$ box (drawer), the
actual temperature may change in a
certain range. The temperature of this
drawer may lower than zero, so it is normal
that liquid in this drawer was frozen.
In this drawer you can get a lower
temperature to store fish, meat and other
erodible food temporarily. You can move
the slide bar to set the temperature of this
drawer. When the slide bar is moved to
the far left, the drawer will be the same
temperature as the other part of the fresh
compartment, and when the slide bar is
moved to the far right, the drawer will be
about 5$ lower than the other part of the
fresh compartment. There are some
commendations in the below table which
you can consult.
It is suitable for the storage of eggs,
canned liquid, bottled drinks and packed
food, etc. Do not place too many heavy
things in the racks.
The door racks can be placed at different
heights according to your requirements.
Please take food out of the shelf before
lifting vertically to reposition.
All the door racks are completely
removable for cleaning.
The storage shelves can be taken out
to be cleaned.
Note:Do not place the bottled wine or drinks
directly in front of the air outlet on the wind
channel, which may cause it to freeze.
22
Using your appliance
23
The side in which the door opens can be
changed from the right side (as supplied)
to the left side, if the installation site allows
for it.
When reversing the door,theappliance
must not be connected tothe
mains.Ensure that the plug is removed
from the mains socket.
WARNING
You should rest the appliance on soft
foam packaging or similar materil to
avoid damage. If required you may
lay the refrigerator on its back in
order to gain access to the base.
Note
The parts you will need(provide):
Case Corner Cover(right)
1
1
1
Case Corner Cover(left)
Provided
The tools you will need Not provided( ):
Cross-shaped screwdriver
Thin-blade screwdriver
Adjustable Wrench
8mm socket driver
No rovidedt p
Putty knife
left upper hinge part
1
Door Corner Cover(right)
Door Corner Cover(left)
NOTE:
you should need theto pad
pry area with cloth towel to avoid
scratching the top of the refrigerator.
4mm Allen Wrench
1
1
1 Stand the refrigerator upright, open.
the door, use a thin-blade screwdriver
to pry off the Door Corner cover(right),
the Door Corner cover(left),the Case
cover(right) and the Case
cover(left),and then put the corner
covers in the accessory bag for backup.
24
Reverse the door
Case Corner Cover
(right)
Door Corner Cover(right)
Door Corner Cover(left)
2.Using the 4mm Allen Wrench to
remove the two screws on the right
side that hold the right upper hinge
part in place and the screw on the
left side.(Please support the door
when you doing it.)
Case Corner Cover(Left)
3.Remove the door and place it on a
smooth surface with its panel
upwards.Loose 2 self-tapping screws ,
detach the stopper,the door backstop
and the shaft sleeve, then install the
stopper , the door backstop and the shaft
sleeve to the left side with 2 self-tapping
screws .
25
Reverse the door
4.Loose screws used to fix the middle
hinge and remove middle hinge part.
Then remove the lower door.
5. Place the lower door on a smooth
surface with its panel upward. Loose 2
self-tapping screws , detach the
stopper,the door backstop and the
shaft sleeve, then install the stopper,the
door backstop and the shaft sleeve to
the left side with 2 self-tapping screws .
6. Change screw hole covers on middle
cover plate from left to right (as shown
in figure below).
7. Lay the refrigerator on soft foam
packaging or similar material. Remove
the adjustable bottom feet parts, then
remove the lower hinge part by
unscrewing the screws . Change screw
hole covers on lower cover plate from
left to right .Finally unscrew the bottom
hinge axis and remove it to the hole
which is other side and screw it.
26
Reverse the door
8.Replace the lower hinge part to
theleft side and fixing it with the
specialflange screws. Replace the
adjustablebottom feet part to
another side and fixing it.
9. Move the lower door and adjust
position to align lower hole site and
lower hinge axis. Turn the middle hinge
by 180°, adjust the middle hinge to the
appropriate position and then install it.
10.Transfer the upper door to
appropriate position. Align the lower
hole of the upper door with the upper
hinge shaft of the middle hinge,then
align the upper hole of the upper door
with the hinge shaft of the left upper
hinge.Finally adjust the left upper hinge
to the appropriate position and then
install it with 2 screws.
11.Reinstall the kok cover(door right),
the kok cover(door left),the kok
cover(right upper) and the kok
cover(left upper) which are taken from
the accessory bag.
27
Reverse the door
For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly (at least every two months).
Do not use sharp objects as they
are likely to scratch the surface.
Do not use Thinner, Car detergent
Clorox, ethereal oil, abrasive
cleansers or organic solvent such
as Benzene for cleaning. They
may damage the surface of the
appliance and may cause fire.
Warning
The appliance must not be
connected to the mains during
cleaning. Danger of electrical
shock! Before cleaning switch the
appliance off and remove the
plug from the mains socket.
Warning
To maintain good appearance of
your appliance, you should clean it
regularly.
Wipe the digital panel and display
panel with a clean, soft cloth.
Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of
moisture to the surface.
Clean the doors, handles and
cabinet surfaces with a mild
detergent and then wiped dry with a
soft cloth.
Exterior cleaning
You should clean the appliance
interior regularly. It will be easier to
can remove the drawers and
shelves for a more thorough clean.
Wipe the inside of the freezer with a
weak solution of bicarbonate of
soda, and then rinse with warm
cloth. Wipe completely dry before
replacing the shelves and baskets.
Thoroughly dry all surfaces and
removable parts before putting
them back into place.
Interior cleaning
Cleaning and care
28
Cleaning and care
Do not use sharp objects to
remove frost from the freezer
compartment.
Only after the interior is completely
dry should the
appliance be swit ched back on
and plugged back into the mains
socket.
Warning
Take care to keep door seals clean.
Sticky food and drinks can cause
seals to stick to the cabinet and tear
when you open the door. Wash the
seals with a mild detergent and
warm water. Rinse and dry them
thoroughly after cleaning.
This product contains a light source
of energy efficiency class G on the top
of the refrigerating chamber.
To replace the LED light, the
belowsteps can be followed:
Replacing the LED light
1.Unplug your appliance.
2.Remove light coverby pushing up
and out.
3.Hold the LED coverwith one hand
and pull it with the other hand while
pressing the connector latch.
4.Replace LED light and snap it
Door seals cleaning
Although this appliance
automatically defrosts, a layer of
frost may occur on the freezer
compartment's interior walls if the
freezer door is opened frequently or
kept open too long.
If the frost is too thick, choose a time
when the freezer is nearly empty and
proceed as follow:
1.Remove existing food and
accessories baskets, unplug the
appliance from the mains power
and leave the doors open.
Ventilate the room thoroughly to
accelerate the process.
2. When defrosting is completed,
clean your freezer as described
above.
Defrosting
Freezer compartment
This compartment defrosts
automatically
The LED light must not be replaced
by the user! If damaged,
contact the customer heipline for
assistance.
Warning
29
Helpful hints and tips
We recommend that you follow the
tips to save energy.
Try to avoid keeping the door open
for long periods in order to conserve
energy.
Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc.)
Don't set the temperature colder
than necessary.
Don't store warm food or
evaporating liquid in the appliance.
Place the appliance in a well
ventilated, humidity free room.
Please refer to the installing your
new appliance chapter.
The description of appliance
diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to
be the most energy efficient
configuration.
Energy saving tips
Do not place hot food directly into
the refrigerator or freezer, the
internal temperature will increase
resulting in the compressor having
to work harder and will consume
more energy.
Do cover or wrap the food,
particularly if it has a strong flavor.
Place food properly so that air can
circulate freely around it.
Hints for fresh food refrigeration
Meat (all Types) Wrap in polythene
food: wrap and place on the glass
shelf above the vegetable drawer.
Always follow food storage times
and use by dates suggested by
manufacturers.
Cooked food, cold dishes, etc:
They should be covered and may be
placed on any shelf.
Fruit and vegetables:
They should be stored in the special
drawer provided.
Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.
Milk bottles:
Should have a lid and be stored in
the door racks.
Hints for refrigeration
When first starting-up or after a
period out of use, let the appliance
run at least 2 hours on the higher
settings before putting food in the
compartment.
Prepare food in small portions to
enable it to be rapidly and
completely frozen and make it
possible to subsequently thaw only
the quantity required.
Wrap up the food in aluminum foil or
polyethylene food wraps which are
airtight.
Do not allow fresh, unfrozen food to
touch the food which is already
frozen to avoid patrial defrosting.
Hints for freezing
30
Helpful hints and tips
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks according
to this section before calling for service.
Troubleshooting
Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Warning
Problem
Possible cause & Solution
Appliance is not
working correctly
Check whether the power cord is plugged into the power
outlet properly.
Check the fuse or circuit of your power supply, replace if
necessary.
It is recommended to label and date
each frozen package in order to
keep track of the storage time.
Ensure that frozen food has been
stored correctly by the food retailer .
Once defrosted, food will deteriorate
rapidly and should not be re-frozen.
Do not exceed the storage period
indicated by the food manufacturer.
Hints for fresh food refrigeration
If the appliance needs to be
switched off for an extended period,
the following steps should be taken
to prevent mould on the appliance.
1. Remove all food.
2. Remove the power plug from the
mains socket.
3. Clean and dry the interior
thoroughly.
4. Ensure that all the doors are
wedged open slightly to allow air to
circulate.
Switching off your appliance
Troubleshooting
31
Troubleshooting
Problem
Possible cause & Solution
Appliance is not
working correctly
Odours from the
compartments
The ambient temperature is too low. Try setting the
chamber temperature to a colder level to solve this
problem.
It is normal that the refrigerator is not operating during the
automatic defrost cycle, or for a short time after the
appliance is switched on to protect the compressor.
The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
Noise from the
appliance
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the
freezer compartment or other compartments.
Gurgling sound similar to water boiling. Popping noise
during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers knocking against each other.
The motor runs
continuously
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
Temperature setting is set colder than necessary.
Large quantity of warm food has recently been stored
within the appliance.
The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been switched
off for a long time.
32
Troubleshooting
A layer of frost
occurs in the
compartment
Temperature
inside is too
warm
Check that the air outlets are not blocked by food and
ensure food is placed within the appliance to allow
sufficient ventilation.
Ensure the door can be fully closed . To remove the frost,
please refer to the cleaning and care chapter.
You may have left the doors open too long or too
frequently;
Or the doors are kept open by some obstacle;
Or the appliance is located with insufficient clearance at
the sides, back and top.
Temperature
inside is too cold
Increase the temperature by following the “Display controls”
chapter.
Check whether the top of the refrigerator is tilted back by
10-15mm to allow the doors to self close, or if something
inside is preventing the doors from closing.
Water drips
on the floor
The light is not
working
the light may be damaged. Refer to replace lightsLED LED
in cleaning and care chapter.
the control system has disabled the lights due to the door
being kept open too long, close and reopen the door to
reactivate the lights.
Doors can’t be
closed easily
The water pan (located at the rear bottom of the cabinet)
may not be properly leveled, or the draining spout
underneath the top of the compressor depot may not be
properly positioned to direct water into this pan, or the
water spout is blocked , or the water is not fully inserted into
the connector.
You may need to pull the refrigerator away from the wall
to check the pan and spout and connector.
Check if the refrigerator is power-off for a long time, this
may cause the ice in the bucket to melt into water, and
flow to the floor.
Problem
Possible cause & Solution
33
Troubleshooting
Ice is not
dispensing
Did you wait for 10 hours after installation of the water
supply line before making ice? if it is not sufficiently cool, it
may take longer to make ice, such as when first installed.
Is the water line connected and the water valve open?
Did you manually stop the ice making function? Make
sure you have set the Cubed or Crushed mode on.
Is there any ice blocked within the ice maker bucket or ice
chute?
Is the freezer temperature too warm? Try setting the
freezer temperature lower.
Water dispenser
is not functioning
Is the water storage box installed accurately? Make sure
there is enough water in the water storage box.
Is water line broke or bent? Make sure the water line is
unblocked and clear of any obstruction.
Is the water storage box frozen for the refrigerator
temperature is too low? Try selecting a warmer setting on
the display panel.
Is the water pump working?
You can hear
water bubbling in
the refrigerator
This is normal. The bubbling comes from the refrigerant
coolant liquid circulating through the refrigerator.
Problem
Possible cause & Solution
Unable to
connect
appliance to
WiFi
network
The password for home Wi-Fi network was entered
incorrectly. Make sure the password is correct and
connect again.
The home Wi-Fi router frequency is not 2.4GHz.The
appliance only supports 2.4GHz radio frequency. Set up a
dedicated 2.4GHz Wi-Fi SSID and connect the appliance
to it.
The router and appliance kept far apart causing the poor
network. Consider either moving the router closer to the
appliance or purchasing Wi-Fi range extender and
installing it.
34
It is prohibited to dispose of this appliance as household waste.
Packaging materials
Packaging materials with the recycle symbol are recyclable. Dispose of the
packaging into a suitable waste collection container to recycle it.
Before disposal of the appliance
1. Pull out the mains plug from the mains socket.
2. Cut off the power cord and discard with the mains plug
Disposal of the appliance
Refrigerators contain refrigerant and gases in the insulation.
Refrigerant and gases must be disposed of professionally as they may cause
eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damage
prior to proper disposal.
Correct Disposal of this product
This marking indicates that this product should no be
disposed with other household wastes throughout the EU.
To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the
return and collection systems or contact the retailer where
the product was purchased. They can take this product for
environmental safe recycling.
Warning
35
To avoid contamination of food, please respect the fllwing instructions
Opening the door for long periods can cause a significant increase of the
temperature in the compartments of the appliance.
Clean regularly surfaces that can come in contact with food and accessible
drainag esystems.
Store raw meat and fish in suitable containers in the refrigerator, so that it is not
in contact with or drip onto other food.
Two-star frozen-food compartments are suitable for storing pre-frozen food,
storing or making ice cream and making ice cubes.
One-, two- and three-star compartments are not suitable for the freezing of
fresh food.
Appropriate food
Eggs, cooked food, packaged food,
fruits and vegetables, dairy products,
cakes, drinks and other foods which
are not suitable for freezing.
Compartments
type
Order Target storage
temp.[°C]
1
Fridge
+2~+8
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 3
months ,the longer the storage time,
the worse the taste and nutrition),
suitable for frozen fresh food.
2
(***)*-Freezer
≤-18
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 3
months, the longer the storage time,
the worse the taste and nutrition),are
not suitable for frozen fresh food.
3
***-Freezer
≤-18
Red wine, white wine, sparkling wine
etc.
4 Wine +5~+20
Disposal of the appliance
36
Appropriate foodCompartments
type
Order Target storage
temp.[°C]
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 2
months, the longer the storage time,
the worse the taste and nutrition), are
not suitable for frozen fresh food.
5
**-Freezer
≤-12
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 1
month, the longer the storage time,
the worse the taste and nutrition), are
not suitable for frozen fresh food.
6
*-Freezer
≤-6
Fresh/frozen pork, beef, chicken,
freshwater aquatic products, etc.(7
days below 0 °C and above 0 °C is
recommended for consumption
within that day, preferably no more
than 2 days). Seafood (less than 0°C
for 15 days, it is not recommended to
store above 0°C).
8
chill
-2~+3
7 0-star -6~0
Fresh pork, beef, fish, chicken, some
packaged processed foods, etc.
(Recommended to eat within the
same day, preferably not later than 3
days). Partially packed/wrapped up
encapsulated processed foods (non-
freezable foods).
Fresh pork, beef, fish, chicken, cooked
food, etc. (Recommended to eat
within the same day, preferably no
more than 3 days).
9
Fresh Food
0~+4
Disposal of the appliance
37
Disposal of the appliance
please store different foods according to the compartments or target storage
temperature of your purchased products.
If the refrigerating appliance is left empty for long periods, switch off, defrost,
clean, dry, and leave the door open to prevent mould developing within the
appliance.
Note
Clean water tanks if they have not been used for 48 h; flush the water system
connected to a water supply if water has not been drawn for 5 days.
Water dispenser cleaning (special for water dispenser products):
Food needs to be packed in bags before putting into the refrigerator, and
liquids need to be packed in bottles or capped containers to avoid the problem
that the product design structure is not easy to clean.
Warning
38
Hisense UK Ltd
Ground floor Munroe Court
White Rose Office Park
Millshaw Park Lane
Leeds LS11 0EA
