USER MANUAL
30 in. Black Stainless Steel
Microwave Drawer
Models: KM-MD30-BSS
For any service related
issues, please contact us:
KOOLMORE RESERVE
Before using, please read the operating instructions carefully
ensure proper application and achieve satisfactory results.
718-576-6342
suppor[email protected]
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KoolMore Reserve Appliance.
Scan the QR code above to access the most recent user manual
on our website, which is constantly being updated and improved.
If you need any assistance or have questions, our customer support
team is here to help.
P- 718-576-6342 E- Suppor[email protected]
Please write down the model number and serial number below for future reference. Both numbers are located on the
rating label on the back of your unit or inside of the unit and are needed to obtain warranty service. You may also want to
staple your receipt to this manual as it is the proof of your purchase and may also be needed for service under warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the retailer or dealer that sold you the product.
Read and follow this instruction manual carefully to help you install, use, and maintain your unit.
Refer to the Troubleshooting section of this manual as it will help you diagnose and solve many common issues.
C ontents
Safety ............................................................................................ 4
Installation .................................................................................. 10
Operation ................................................................................... 15
Maintanence ............................................................................... 21
Warranty ....................................................................................... 22
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4
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY
(a) Do not attempt to operate this oven with the door open since open door op-
eration can result in harmful exposure to microwave energy.
It is important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allows
soil or deaner residue to accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that
the oven door close properly and that there is no damage to the:
(1) DOOR (bent)
(2) HINGES AND LATCHES (broken or loosened)
(3) DOOR SEALS AND SEALING SURFACES
(d) The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.
Model No:
Rated Voltage:
Microwave Input
KM-MD30-BSS
120 VAC, 60 Hz
1500 W
Microwave Output
1500 W
Specification:
Safety
5
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the follow-
ing:
WARNING - To reduce the risk of burns, electric shock, fire, injury to persons or exposure to
excessive microwave energy.
1. Read all instructions before using the appliance.
2. Read and follow the specific: “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found on page 4.
3. This appliance must be grounded. Connect only to properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found on page 6.
4. Install or locate this appliance only in accordance with the provided installation instructions.
5. Some products such as whole eggs and sealed containers - for example, closed glass jars - are
able to explode and should not be heated in this oven.
6. Use this appliance only for its intended use as described in the manual. Do not use corrosive
chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook or dry
food. It is not designed for industrial or laboratory use.
7. HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO USE THE MI-
CROWAVE. Use caution when removing hot items.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it
has been damaged or dropped.
9. This appliance should be serviced only by qualified service personnel. Contact nearest autho-
rized service facility for examination, repair, or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not store this appliance outdoors. Do not use this product near water - for example, near a
kitchen sink, in a wet basement, near a swimming pool, or similar location. 12. Do not immerse cord
or plug in water.
13. Keep cord away from heated surface.
14. Do not let cord hang over edge of table or counter.
15. When cleaning surfaces of door and oven that comes together on closing the door, use only
mild, nonabrasive soaps, or detergent applied with a sponge or soft doth.
16. To reduce the risk of fire in the oven cavity:
1). Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible ma-
terials are placed inside the oven to facilitate cooking.
2). Remove wire twist-ties from paper or plastic bag before placing bag in oven.
3). If material inside of the oven ignite, keep oven door closed, turn oven o, and disconnect the
power cord, or shut o power at the fuse or circuit breaker panel.
4). Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or
food in the cavity when not in use.
17. Liquids, such as water, coee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the micro-
wave oven is not always present.
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THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. To
reduce the risk of injury to persons:
1) Do not overheat the liquid.
2) Stir the liquid both before and halfway through heating it.
3) Do not use straight-sided containers with narrow necks.
4) After heating, allow the container to stand in the microwave oven for a short time
before removing the container.
5) Use extreme care when inserting a spoon or other utensil into the container.
18. Do not operate any heating or cooking appliance beneath the appliance.
19. Do not mount unit over or near any portion of heating or cooking appliance.
20. Do not mount over sink.
21. Do not store anything directly on top of the appliance surface when the appliance
is in operation.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electric current.
This appliance is equipped with a cord having a grounding wire with a grounding
plug. The plug must be plugged into an outlet that is properly installed and grounded.
WARNING - Improper use of the grounding can result in a risk of electric shock. Con-
sult a qualified electrician or serviceman if the grounding instructions are not com-
pletely understood, or if doubt exists as to whether the appliance is properly ground-
ed. If it is necessary to use an extension cord, use only a 3-wire extension cord that
has a 3-blade grounded plug, and 3-slot receptacle that will accept the plug on the
appliance. The marked rating of the extension cord shall be equal to or greater than
the electrical rating of the appliance.
DANGER - Electric Shock Hazard
Touching some of the internal components can cause serious personal injury or
death. Do not disassemble this appliance.
WARNING - Electric Shock Hazard
Improper use of the grounding can result in electric shock. Do not plug into an outlet
until appliance is properly installed and grounded.
1. A short power-supply cord is provided to reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
2. Longer cord sets or extension cords are available and may be used if care is exer-
cised in their use.
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3. If a long cord or extension cord is used:
1) The marked electrical rating of the cord set or extension cord should be at least as
great as the electrical rating of the appliance.
2) The extension cord must be a grounding-type 3-wire cord.
3) The longer cord should be arranged so that it will not drape over the counter top or
tabletop where it can be pulled on by children or tripped over unintentionally.
This device complies with part 18 of the FCC Rules.
RADIO INTERFERENCE
1. Operation of the microwave oven may cause interference to your radio, TV or
similar equipment.
2. When there is interference, it may be reduced or eliminated by taking the following
measures:
1) Clean door and sealing surface of the oven
2) Reorient the receiving antenna of radio or television.
3) Relocate the microwave oven with respect to the receiver.
4) Move the microwave oven away from the receiver.
5) Plug the microwave oven into a dierent outlet so that microwave oven and
receiver are on dierent branch circuits.
UTENSILS
CAUTION - Personal Injury Hazard
Tightly-closed utensils could explode. Closed containers should be opened and plas-
tic pouches should be pierced before cooking.
See the instructions on “Materials you can use in microwave oven or to be avoided in
microwave oven.”
There may be certain non-metallic utensils that are not safe to use for microwaving. If
in doubt, you can test the utensil in question following the procedure below.
Utensil Test:
1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the
utensil in question.
2. Cook on maximum power for 1 minute.
3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave
cooking.
4. Do not exceed 1 minute cooking time.
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Materials you can use in microwave oven
Utensils
Browning dish
Remarks
The bottom of browning dish must be at least 3/16 inch (5mm)
above the turntable. Incorrect usage may cause the turntable to
break.
Dinnerware
Microwave-safe only. Do not use cracked or chipped dishes.
Glass jars
Always remove lid. Use only to heat food until just warm. Most
glass jars are not heat resistant and may break.
Glassware
Heat-resistant oven glassware only. Make sure there is no metallic
trim. Do not use cracked or chipped dishes.
Oven cooking bags
Follow manufacturer* instructions. Do not close with metal tie.
Make slits to allow steam to escape.
Paper plates and cups
Use for short*erm cooking/warming only. Do not leave oven unat-
tended while cooking.
Paper towels
Use to cover food for reheating and absorbing fat. Use with super-
vision for a short-term cooking only.
Parchment paper
Use as a cover to prevent splattering or a wrap for steaming.
Plastic
Microwave-safe only. Should be labeled “Microwave Safe”. Some
plastic containers soften, as the food inside gets hot. “Boiling bags”
and tightly closed plastic bags should be slit, pierced or vented as
directed by package.
Plastic wrap
Microwave-safe only. Use to cover food during cooking to retain
moisture. Do not allow plastic wrap to touch food.
Thermometers
Microwave-safe only (meat and candy thermometers).
Wax paper
Use as a cover to prevent splattering and retain moisture.
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Materials to be avoided in microwave oven
Utensils
Aluminum tray
Remarks
May cause arcing. Transfer food into microwave-safe dish.
Food carton with
metal handle
May cause arcing. Transfer food into microwave-safe dish.
Metal or metal-trimmed
utensils
Metal shields the food from microwave energy. Metal trim may
cause arcing.
Metal twist ties
May cause arcing and could cause a fire in the oven.
Paper bags
May cause a fire in the oven.
Plastic foam
Plastic foam may melt or contaminate the liquid inside when ex-
posed to high temperature.
Wood
Wood will dry out when used in the microwave oven and may split
or crack.
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Installation
SETTING UP YOUR OVEN
Names of Oven Parts and Accessories
Remove the oven and all materials from the carton and oven cavity.
Your oven comes with the following accessories:
A) Control Patch
B) Control Box
C) Right Mounting Plate
D) Cavity
E) Handle
F) Windows
G) Door Frame
H) Automatic putter
I) Drawer
J) Hinge Joint Board
K) Left Mounting Plate
Defrosting Rack( Only be
used in defrosting functio and
do not use for cooking. Do not
use without food )
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CLEARANCES AND DIMENSIONS
• Dimensions that are shown in Figure 1 must be used. Given dimensions provide
minimum clearance. Locate electrical outlet in the shaded area in the upper left-hand
corner of the cutout
See Figure 3
• Contact surface must be solid and level. Pay special attention to the floor on which
the Microwave Drawer will sit. The floor of the opening should be constructed of ply-
wood strong enough to support the weight of the oven (about 100 pounds).
. Check location where the Microwave Drawer will be installed for proper electrical
supply
• Your oven can be built into a cabinet or wall by itself or under a gas or electric wall
oven.
. Be sure that the clearance of the floor between the wall oven and the microwave
drawer is a minimum of 2-inches.
• The microwave interior will easily accommodate a 9” x 13” oblong dish or a bag of
microwave popcorn.
MICROWAVE DRAWER MEASUREMENTS
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Figures 1 and 2 contain many Microwave Drawer measurements for refer-
ence when planning the drawer’s location. This Microwave Drawer can be
installed below
any electric or gas wall oven. *Can also be installed using an electrical out-
let in an
adjacent cabinet within the area where tire provided electrical cord can
reach.
Power cord access hole in cabinet should be a minimum 11/2” diameter
hole and debarred
of all sharp edges.
NOTE
Always allow suicient power cord length to the electrical outlet to prevent
tension Always check electrical codes for requirements.
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NORMAL INSTALLATION STEPS
ANTI-TIP BLOCK INSTALLATION INSTRUCTIONS
To reduce the risk of tipping of the drawer, the Anti-Tip block must be
properly 13/16-installed located 14inches above the floor on which the
Microwave Drawer will sit. The 6-inch Anti-Tip block must be provided by
the installer. See Figures 1 and 3. The Anti-Tip block prevents serious injury
that might result from spilled hot liquids. If the Microwave Drawer is ever
moved to a dierent location, the Anti-Tip block must also be moved and
installed, When installed to the wall make sure that the screws completely
penetrate the dry wall and are secured in wood or metal so that the block
is totally stable. When fastening, be sure that the screws do not penetrate
electrical wiring or plumbing. The electrical requirements are a 120 volt
60 Hz, AC only, 15 amp. or more protected electrical supply. It is recom-
mended that a separate circuit serving only this appliance be provided.
The drawer is equipped with a 3-prong grounding plug, It must be plugged
into a wall receptacle that is properly installed and grounded. Should you
only have 2-prong outlet, have a qualified electrician install a correct wall
receptacle.
Note: If you have any questions about the grounding or electrical Instruc-
tions, consult a qualified electrician or service person.
*Can also be installed using an electrical outlet in an adjacent cabinet
within the area
where the provided electrical cord can reach. Always check electrical
codes,for requirements.
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Drawer Installation
1. Place the drawer adjacent to the wall or cabinet opening.Plug the power
supply cord into the electrical outlet.
2. Carefully guide the drawer into the prepared opening. Avoid pinching
the cord between the oven and the wall.
3. Slide the drawer all the way until the mounting
flange is flush with the face of the cabinet. See Fig-
ure 5.
4. Open the drawer. Using the 4 holes on
the drawer as a template, pre drill the cabinet using
a 1/16” bit. See Figure 5.
5. Secure the drawer with the 4 screws supplied.
See Figure 6.
MODEL AND SERIAL NUMBER LOCATION
The name plate includes model and serial number. Open the Microwave
Drawer fully. The label is beyond the back wall of the microwave cavity fac-
ing up from the flat surface.
CARE, CLEANING AND MAINTENANCE
Refer to the Operation Manual for cleaning instructions.
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Operation
Control Panel and Features
1. Open
2. Setup
3. Auto Menu
4. Defrost Weight
5. Close
6. Timer/Clock
7. Defrost Time
8. Number keys
9. Time Cook
10. Start/ +30sec.
11. Power Level
12. Stop/Cancel
1. Clock Setting
(1) Press “TIMER/CLOCK” button twice. “12:00” will flash.
(2) Press number keys to set the clock, it should be within 1:00-12:59.
(3) Press “START+30SEC.” or “TIMER/CLOCK” to finish the setting.
Note: In the process of clock setting, if the “STOP/CANCEL” button is pressed or if
there is no operation within 1 minute, the oven will go back to former setting
automatically.
2. Kitchen Timer
(1) Press “TIMER/CLOCK” button once. “00:00” will display.
(2) Press number keys to set the clock, it should be within 00:01-99:99.
(3) Press “START+30SEC.” to start counting down.
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3. Time Cook
10 power levels are available.
(1) Press “TIME COOK” button once. “00:00” will display.
(2) Press number keys to set the cook time,it should be within 00:01-99:99.
(3) Press “POWER LEVEL” once, and then to confirm and then press
“POWER LEVEL”
repeatedly or press number key to set the power level.
(4) Press “START+30SEC.” to start cooking.
4. Add 30Sec
(1) In waiting state, instant cooking at 100% power level with 30 seconds’ cooking
time can be started by pressing “START/+30SEC”. Each press on the same button
will increase cooking time by 30 seconds.
(2) During microwave and defrost by time, “START/+30SEC.” can be pressed to in-
crease cooking time. Each press will increase 30 seconds.
5. Weight Defrost Function
(1) Press “DEFROST WEIGHT” button. Screen displays the defrost icon. And “0.0 lbs”
will light.
(2) Press numeber buttons to input the weight to be defrosted.
The input weight should be between 0.1-6.0 lbs.
(3) Press “START/+30SEC.” to start defrosting. Buzzer sounds once.
Note: The buzzer will sound twice to remind you of turning over the food during de-
frosting.
6. Time Defrost Function
(1) Press “DEFROST TIME” button. Screen displays defrost icon.
And “00:00” will light.
(2) Press number buttons to enter the defrosting time between 00:01-99:99.
(3) Press “START/+30SEC.” to start defrosting.
Note: The defrosting power level is L03.it cannot be changed
The buzzer will sound twice to remind you of turning over the food during defrosting.
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7. Popcorn
(1) Press “POPCORN” to start cooking directly.
8. Sensor Reheat
(1) In waiting state, press “Sensor Reheat” once, “Sr-1” will display.
(2) Press “Sensor Reheat” repeatedly or press “1-4” to choose the menu.
(3) Press “START+30SEC.” to start cooking.
9. Sensor Cook
(1) In waiting state, press “Sensor Cook” once, “Sc-1” will display.
(2) Press “Sensor Cook” repeatedly or press “1-7” to choose the menu.
(3) Press “START+30SEC.” to start cooking.
Menu
Butter
Display
Ice cream/ Frozen juice
Cream Cheese
Weight
1 buTT
2 buTT
3 buTT
1(STICH)
2(STICHS)
3(STICHS)
8 oz ICE
16 oz ICE
32 oz ICE
8 oz
16 oz
32 oz
3 oz CHEE
8 oz CHEE
3 oz
8 oz
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10. Beverage
(1) In waiting state, press “Beverage” once,”1”,”01:30” will display.
(2) Press “Beverage” repeatedly or press “1” or “2” to choose the menu.
(3) Press “START+30SEC.” to start cooking.
11. MELT
(1) In waiting state, press “MELT” once,”1 buTT” will display.
(2) Press “MELT” repeatedly to choose the menu.
(3) Press “1” or “2” to choose the correspond weight. (4) Press “START+30SEC.” to
start cooking.
Menu
Butter/Margarine
Display
Chocolate
Cheese
Weight
1 buTT
2 buTT
3 buTT
1(STICK)
2(STICK)
3(STICK)
4 oz Choc
8 oz Choc
4 oz
8 oz
8 oz CHEE
16 oz CHEE
8 oz
16 oz
12. SOFTEN
(1) In waiting state, press “SOFTEN” once,”1 buTT” will display.
(2) Press “SOFTEN” repeatedly to choose the menu.
(3) Press “1”or “2” to choose the correspond weight.
(4) Press “START+30SEC.” to start cooking.
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13. Multiple Cook
(1) In waiting state, press “DEFROST WEIGHT” once, “0.0 lbs” will display.
(2) Press numeber buttons to input the weight to be defrosted.
The input weight should be between 0.1-6.0 lbs.
(3) Press “TIME COOK” button once. “00:00” will display.
(4) Press number keys to set the cook time, it should be within 00:01-99:99.
(5) Press “POWER LEVEL” once, and then press “POWER LEVEL” repeatedly or press
number key to set the power level.
(6) Press “START+30SEC.” to start cooking.
Note: The defrost function only could be one stage of the multiple cook. Two stage
cook can be set at most.
14. Buzzer On/O
To enter silent mode
Press “MUTE” button. Screen displays silent icon.
To cancel silent mode
In silent mode, press “MUTE” button.the buzzer will sound twice.
15. LOCK FUNCTION FOR CHILDREN
Lock: In waiting state, press “STOP/CANCEL” for 3 seconds, the oven will enter into
the children-lock state. Screen will display “Loc”.
Lock quitting: In locked state, press “STOP/CANCEL” for 3 seconds to release the
lock. Screen will display “UnLo”.
16. ECO MODE
To enter eco mode
when the oven door is closed, in waiting state, if there is not any operations in 1
minute.
To cancel eco mode
In eco mode, open the door or press any key to cancel it.
17. INQUIRING FUNCTION
(1) In cooking state, press “TIMER/CLOCK” button to check the clock. The current
time will display for 3 seconds at most.
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18. Open/Close the oven door
(1) To open the oven door
In the oven door closed state, press “OPEN” once to open the oven door.
(2) To close the oven door
In the oven door opened state, press “CLOSE” once to close the oven door. Note:
During the oven door automatically opens by pressing “OPEN”, pressing “OPEN” or
“CLOSE” will automatically stop opening the door,
and then pressing the “OPEN” or “CLOSE” button again will open or close the oven
door.
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Maintanence
Problem
Possible Cause
Solution
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
microwave oven were
used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Oven will not start
Arcing or sparking
Troubleshooting
Check your problem by using the chart below and try the solutions for each prob-
lem. If the microwave oven still does not work properly, contact the nearest autho-
rized service center
a. Materials to be avoided in
microwave oven were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suit ble.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Unevenly cooked foods
Cooking time, power level is
not suitable.
Use correct cooking time,
power level.
Overcooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
Undercooked foods
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
Improper defrosting
22
LIMITED WARRANTY
Koolmore Supply, Inc. extends a limited warranty to the original purchaser, guaranteeing that this Koolmore product is
free from manufacturing defects in material or workmanship for three years from the date of purchase.
Should you discover any such defect within the warranty period, Koolmore Supply, Inc., reserves the right to repair or
replace the product without charge, or to cover the cost of replacement parts and repair labor needed to correct de-
fects present at the time of purchase or resulting from regular usage, when the appliance has been installed, operated,
and maintained as per the instructions provided.
At its sole discretion, Koolmore Supply Inc. may decide to replace the product. In such an event, your replace- ment
appliance will carry the warranty for the remaining term of the original unit’s warranty period.
This warranty is valid exclusively to the original purchaser of the product and only applicable within the United States.
The warranty commences from the date of original consumer purchase. Proof of the original purchase date will be re-
quired to obtain service under this warranty.
Under this limited warranty, your sole and exclusive remedy will be product repair, as outlined above. All services must
be provided by a Koolmore-designated service company.
To claim warranty or request repair service:
Email [email protected]. Please include your name, address, phone number, warranty repair request, and a copy
of your proof of purchase receipt. Alternatively, visit koolmore.com and use the contact us page. A Koolmore customer
service representative will promptly arrange service for your appliance.
We thank you for choosing Koolmore.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Failure of the product to perform during power failures or interruptions,
or due to inadequate electrical service.
2. Damage incurred during transportation or handling.
3. Damage caused by accidents, vermin, lightning, winds, fire, floods, or acts of God.
4. Damage resulting from accidents, alterations, misuse, abuse, improper installation, repair, or mainte- nance. This
includes using any external device that alters or converts the voltage or frequency of electricity.
5. Unauthorized product modifications, repairs by unauthorized centers, or use of non-approved replacement parts.
6. Abnormal cleaning and maintenance not aligned with the user’s manual.
7. Use of incompatible accessories or components.
8. Any costs associated with repairs or replacements under these excluded circumstances shall be the responsibility of
the consumer.
WARRANTY
