USER MANUAL
24 in. Black Stainless Steel
Microwave Drawer
Models: KM-MD-1BSS
For any service related
issues, please contact us:
KOOLMORE RESERVE
Before using, please read the operating instructions carefully
ensure proper application and achieve satisfactory results.
718-576-6342
suppor[email protected]
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KoolMore Reserve Appliance.
Scan the QR code above to access the most recent user manual
on our website, which is constantly being updated and improved.
If you need any assistance or have questions, our customer support
team is here to help.
P- 718-576-6342 E- Suppor[email protected]
Please write down the model number and serial number below for future reference. Both numbers are located on the
rating label on the back of your unit or inside of the unit and are needed to obtain warranty service. You may also want to
staple your receipt to this manual as it is the proof of your purchase and may also be needed for service under warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the retailer or dealer that sold you the product.
Read and follow this instruction manual carefully to help you install, use, and maintain your unit.
Refer to the Troubleshooting section of this manual as it will help you diagnose and solve many common issues.
C ontents
Safety ............................................................................................ 4
Installation .................................................................................. 10
Operation ................................................................................... 12
Maintanence ............................................................................... 17
Warranty ....................................................................................... 18
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4
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY
(a) Do not attempt to operate this oven with the door open since open door op-
eration can result in harmful exposure to microwave energy.
It is important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allows
soil or deaner residue to accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that
the oven door close properly and that there is no damage to the:
(1) DOOR (bent)
(2) HINGES AND LATCHES (broken or loosened)
(3) DOOR SEALS AND SEALING SURFACES
(d) The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.
Model No:
Rated Voltage:
Microwave Input
KM-MD-1BSS
120 VAC, 60 Hz
1500 W
Microwave Output
1500 W
Specification:
Safety
5
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, includ-
ing the following:
WARNING - To reduce the risk of burns, electric shock, fire, injury to persons or expo-
sure to excessive microwave energy.
1. Read all instructions before using the appliance.
2. Read and follow the specific: “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY” found on page 4.
3. This appliance must be grounded. Connect only to properly grounded outlet. See
“GROUNDING INSTRUCTIONS” found on page 6.
4. Install or locate this appliance only in accordance with the provided installation
instructions.
5. Some products such as whole eggs and sealed containers - for example, closed
glass jars - are able to explode and should not be heated in this oven.
6. Use this appliance only for its intended use as described in the manual. Do not
use corrosive chemicals or vapors in this appliance. This type of oven is specifically
designed to heat, cook or dry food. It is not designed for industrial or laboratory use.
7. HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO
USE THE MICROWAVE. Use caution when removing hot items.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working
properly, or if it has been damaged or dropped.
9. This appliance should be serviced only by qualified service personnel. Contact
nearest authorized service facility for examination, repair, or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not store this appliance outdoors. Do not use this product near water - for ex-
ample, near a kitchen sink, in a wet basement, near a swimming pool, or similar loca-
tion. 12. Do not immerse cord or plug in water.
13. Keep cord away from heated surface.
14. Do not let cord hang over edge of table or counter.
15. When cleaning surfaces of door and oven that comes together on closing the
door, use only mild, nonabrasive soaps, or detergent applied with a sponge or soft
doth. 16. To reduce the risk of fire in the oven cavity:
1). Do not overcook food. Carefully attend appliance when paper, plastic, or other
combustible materials are placed inside the oven to facilitate cooking.
2). Remove wire twist-ties from paper or plastic bag before placing bag in oven. 3). If
material inside of the oven ignite, keep oven door closed, turn oven o, and discon-
nect the power cord, or shut o power at the fuse or circuit breaker panel. 4). Do not
use the cavity for storage purposes. Do not leave paper products, cooking utensils, or
food in the cavity when not in use.
17. Liquids, such as water, coee, or tea are able to be overheated beyond the boiling
point without appearing to be boiling. Visible bubbling or boiling when the container
is removed from the microwave oven is not always present.
6
THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. To
reduce the risk of injury to persons:
1) Do not overheat the liquid.
2) Stir the liquid both before and halfway through heating it.
3) Do not use straight-sided containers with narrow necks.
4) After heating, allow the container to stand in the microwave oven for a short time
before removing the container.
5) Use extreme care when inserting a spoon or other utensil into the container.
18. Do not operate any heating or cooking appliance beneath the appliance.
19. Do not mount unit over or near any portion of heating or cooking appliance.
20. Do not mount over sink.
21. Do not store anything directly on top of the appliance surface when the appliance
is in operation.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electric current.
This appliance is equipped with a cord having a grounding wire with a grounding
plug. The plug must be plugged into an outlet that is properly installed and grounded.
WARNING - Improper use of the grounding can result in a risk of electric shock. Con-
sult a qualified electrician or serviceman if the grounding instructions are not com-
pletely understood, or if doubt exists as to whether the appliance is properly ground-
ed. If it is necessary to use an extension cord, use only a 3-wire extension cord that
has a 3-blade grounded plug, and 3-slot receptacle that will accept the plug on the
appliance. The marked rating of the extension cord shall be equal to or greater than
the electrical rating of the appliance.
DANGER - Electric Shock Hazard
Touching some of the internal components can cause serious personal injury or
death. Do not disassemble this appliance.
WARNING - Electric Shock Hazard
Improper use of the grounding can result in electric shock. Do not plug into an outlet
until appliance is properly installed and grounded.
1. A short power-supply cord is provided to reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
2. Longer cord sets or extension cords are available and may be used if care is exer-
cised in their use.
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3. If a long cord or extension cord is used:
1) The marked electrical rating of the cord set or extension cord should be at least as
great as the electrical rating of the appliance.
2) The extension cord must be a grounding-type 3-wire cord.
3) The longer cord should be arranged so that it will not drape over the counter top or
tabletop where it can be pulled on by children or tripped over unintentionally.
RADIO INTERFERENCE
1. Operation of the microwave oven may cause interference to your radio, TV or simi-
lar equipment.
2. When there is interference, it may be reduced or eliminated by taking the following
measures:
1) Clean door and sealing surface of the oven
2) Reorient the receiving antenna of radio or television.
3) Relocate the microwave oven with respect to the receiver.
4) Move the microwave oven away from the receiver.
5) Plug the microwave oven into a dierent outlet so that microwave oven and receiv-
er are on dierent branch circuits.
This device complies with part 18 of the FCC Rules.
UTENSILS
CAUTION - Personal Injury Hazard
Tightly-closed utensils could explode. Closed containers should be opened and plas-
tic pouches should be pierced before cooking.
See the instructions on “Materials you can use in microwave oven or to be avoided in
microwave oven.”
There may be certain non-metallic utensils that are not safe to use for microwaving. If
in doubt, you can test the utensil in question following the procedure below.
Utensil Test:
1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the
utensil in question.
2. Cook on maximum power for 1 minute.
3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave
cooking.
4. Do not exceed 1 minute cooking time.
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Materials you can use in microwave oven
Utensils
Browning dish
Remarks
The bottom of browning dish must be at least 3/16 inch (5mm)
above the turntable. Incorrect usage may cause the turntable to
break.
Dinnerware
Microwave-safe only. Do not use cracked or chipped dishes.
Glass jars
Always remove lid. Use only to heat food until just warm. Most
glass jars are not heat resistant and may break.
Glassware
Heat-resistant oven glassware only. Make sure there is no metallic
trim. Do not use cracked or chipped dishes.
Oven cooking bags
Follow manufacturer* instructions. Do not close with metal tie.
Make slits to allow steam to escape.
Paper plates and cups
Use for short*erm cooking/warming only. Do not leave oven unat-
tended while cooking.
Paper towels
Use to cover food for reheating and absorbing fat. Use with super-
vision for a short-term cooking only.
Parchment paper
Use as a cover to prevent splattering or a wrap for steaming.
Plastic
Microwave-safe only. Should be labeled “Microwave Safe”. Some
plastic containers soften, as the food inside gets hot. “Boiling bags”
and tightly closed plastic bags should be slit, pierced or vented as
directed by package.
Plastic wrap
Microwave-safe only. Use to cover food during cooking to retain
moisture. Do not allow plastic wrap to touch food.
Thermometers
Microwave-safe only (meat and candy thermometers).
Wax paper
Use as a cover to prevent splattering and retain moisture.
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Materials to be avoided in microwave oven
Utensils
Aluminum tray
Remarks
May cause arcing. Transfer food into microwave-safe dish.
Food carton with
metal handle
May cause arcing. Transfer food into microwave-safe dish.
Metal or metal-trimmed
utensils
Metal shields the food from microwave energy. Metal trim may
cause arcing.
Metal twist ties
May cause arcing and could cause a fire in the oven.
Paper bags
May cause a fire in the oven.
Plastic foam
Plastic foam may melt or contaminate the liquid inside when ex-
posed to high temperature.
Wood
Wood will dry out when used in the microwave oven and may split
or crack.
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Installation
SETTING UP YOUR OVEN
Names of Oven Parts and Accessories
Remove the oven and all materials from the carton and oven cavity.
Your oven comes with the following accessories:
A) Control Patch
B) Control Box
C) Right Mounting Plate
D) Cavity
E) Handle
F) Windows
G) Door Frame
H) Automatic putter
I) Drawer
J) Hinge Joint Board
K) Left Mounting Plate
Defrosting Rack( Only be
used in defrosting functio and
do not use for cooking. Do not
use without food )
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Countertop Installation
• Remove all packing material and accessories. Examine the oven for any damage
such as dents or broken door. Do not install if oven is damaged.
• Cabinet: Remove any protective film found on the microwave oven cabinet sur-
face. Do not remove the light brown Mica cover that is attached to the oven cavity
to protect the magnetron.
Installation
1. Select a level surface that provide enough open space for the intake and/or outlet
vents.
A minimum clearance of 3.0 inches (7.5cm) is required between the oven and any
adjacent walls. One side must be open.
The minimum installation height is 36 in (91.4cm).
(1) Leave a minimum clearance of 12
inches (30cm) above the oven. (2) Do not remove the legs from the bottom of the
oven.
(3) Blocking the intake and/or outlet openings can damage the oven.
(4) Place the oven as far away from radios and TV as possible. Operation of micro-
wave oven may cause interference to your radio or TV reception.
2. Plug your oven into a standard household outlet. Be sure the voltage and the fre-
quency is the same as the voltage
and the frequency on the rating label. WARNING: Do not install oven over a range
cooktop or other heat-producing appliance. If installed near or over a heat source, the
oven could be damaged and the warranty would be void.
The accessible surface
may be hot during operation.
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Operation
Control Panel and Features
1. Open
2. Setup
3. Auto Menu
4. Weight Defrost
5. Close
6. Clock/Kitchen timer
7. Time Defrost
8. Number keys
9. Power
10. Start/ +30sec.
11. Time Cook
12. Stop/Cancel
1. Power On
(1) When the microwave oven is plugged into an outlet, buzzer sounds once. Screen
displays
“WELCOME”. Then the oven turns into waiting state. The screen displays “00:00”.
(2) In waiting state, the screen will display the current time if the clock has been set.
Otherwise, “00:00” will display.
(3) Press “OPEN” button to open the drawer, and screen displays “OPEN”. The screen
will display “PLEASE CLOSE” when the drawer is fully opened.
Press “CLOSE” button to close the drawer, and the screen displays “CLOSE”. The
screen will display the current time or “00:00” when the drawer is fully closed.
If there are mistakes to open or close the drawer, buzzer will sound five times, and the
screen will display “OPEN OR CLOSE”.
2. Clock Setting
(1) Press “CLOCK/KITCHEN TIMER” button once. The first hour figure will flash and
other “O” will light.
(2) Press the number buttons to enter the correct time. The input time should be
between 01:00-12:59.
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(3) Press “CLOCK/KITCHEN TIMER” to finish the setting. “:” will flash.
Note: In the process of clock setting, if the “STOP/CANCEL” button is pressed or if
there is no operation within 1 minute, the oven will go back to former setting
automatically.
3. Kitchen Timer
(1) Press “CLOCK/KITCHEN TIMER” button twice, Screen will display 00:00. “FUNC-
TION” will light.
(2) Press the number buttons to enter the time. The maximum cooking time is 99
minutes 99 seconds.
(3) Press “START/+30SEC.” to confirm the setting. The time begins to count down.
(4) When the kitchen time arrives, buzzer will ring 5 times. The oven turns into wait-
ing
state. Screen will display the current time if the clock has been set. Otherwise,
Screen will display “00:00”.
Note: 1) The kitchen timer is dier from 12-hour system. Kitchen Timer is a timer.
2) In the process of Kitchen Timer operation, any cooking programme cannot be
operated.
3) “STOP/CANCEL” can be pressed to cancel the Kitchen Timer.
4. Microwave Cooking Function
11 power levels are available.
(1) Press “TIME COOK” button, Screen will display “00:00”. “FUNCTION” will light.
Press number buttons to input the cooking time. The maximum cooking time is 99
minutes 99 seconds.
(2) Press “POWER” button to set the power. The default power level is “PL100”. Press
number buttons to select dierent power levels.
(3) Press “START/+30SEC.” to start cooking. Buzzer sounds once. The cooking time
begins to count down. When cooking finished, buzzer sounds five times and “FIN-
ISH” displays.
Note: In the process of setting, if the “STOP/CANCEL” button is pressed or if there is
no operation within 1 minute, the oven will go back to the former setting
automatically.
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5. Fast Cooking
(1) In waiting state, instant cooking at 100% power level with 30 seconds’ cooking
time can be started by pressing “START/+30SEC”. Each press on the same button
will increase cooking time by 30 seconds.
(2) During microwave and defrost by time, “START/+30SEC.” can be pressed to
increase cooking time. Each press will increase 30 seconds.
Note: “START/+30SEC.” cannot be pressed to increase cooking time for defrost by
weight and Auto menu cooking.
6. Weight Defrost Function
(1) Press “DEFROST WEIGHT” button. Screen displays “WEIGHT DEFROST”.
And “FUNCTION” will light.
(2) Press numeber buttons to input the weight to be defrosted.
The input weight should be between 0.1-6.0 lbs.
(3) Press “START/+30SEC.” to start defrosting. Buzzer sounds once. The defrosting
time begins to count down. When cooking finished, buzzer sounds five times and
“FINISH” displays.
7. Time Defrost Function
(1) Press “DEFROST TIME” button. Screen displays “TIME DEFROST”.
And “FUNCTION” will light.
(2) Press number buttons to enter the defrosting time between 00:01-99:99.
(3) Press “START/+30SEC.” to start defrosting. Buzzer sounds once. The defrosting
time begins to count down. When cooking finished, buzzer sounds five times and
“FINISH” displays.
Note: The defrosting power level is PL30.
8. Auto Menu--Beverage
(1) Press “BEVERAGE” button. Screen displays “1”. “AUTO MENU” and “ ”
indicators will light.
(2) Continue to press “BEVERAGE” button, “1” or “2” will display in order.
(3) Press “START/+30SEC.” to start cooking. Buzzer sounds once. The cooking time
begins to count down. When cooking finished, buzzer sounds five times and “FINISH”
displays.
15
9. Auto Menu--Popcorn
(1) Press “POPCORN” button. Screen displays “1.75”. “AUTO MENU” and “OZ” indica-
tors will light.
(2) Continue to press “POPCORN” button, “1.75”, “3.0” or “3.5” will display in order. (3)
Press “START/+30SEC.” to start cooking. Buzzer sounds once. “OZ” will go out. The
cooking time begins to count down. When cooking finished, buzzer sounds five times
and “FINISH” displays.
10. Auto Menu--Melt
(1) Press “MELT” button. Screen displays “BUTTER”. “AUTO MENU” indicator will
light. (2) Continue to press “MELT” button, “BUTTER”, “CHOCOLA”, “CHEESE” or
“MARSHMA” will display in order.
(3) Press “START/+30SEC.” to confirm the selection.
(4) Press “MELT” button to select the weight. “OZ” will light except butter menu.
(5) Press “START/+30SEC.” to start cooking. Buzzer sounds once. “OZ” will go out.
The cooking time begins to count down. When cooking finished, buzzer sounds five
times and “FINISH” displays.
Menu
Butter/Margarine
Display
Chocolate
Cheese
Marshmallows
Weight
BUTTER
1(STICH)
2(STICHS)
3(STICHS)
CHOCOLA
4
8
CHEESE
8
16
MARSHMA
5
10
11. Auto Menu--Soften
(1) Press “SOFTEN” button. Screen displays “BUTTER”. “AUTO MENU” indicator will
light. (2) Continue to press “SOFTEN” button, “BUTTER”, “ICE-CRE” or “CHEESE” will
display in order.
(3) Press “START/+30SEC.” to confirm the selection.
(4) Press “SOFTEN” button to select the weight. “OZ” will light except butter menu.
(5) Press “START/+30SEC.” to start cooking. Buzzer sounds once. “OZ” will go out.
The cooking time begins to count down. When cooking finished, buzzer sounds five
times and “FINISH” displays.
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Menu
Butter
Display
Ice cream/ Frozen juice
Cream Cheese
Weight
BUTTER
1(STICH)
2(STICHS)
3(STICHS)
ICE-CRE
8
16
32
CHEESE
3
8
12. Buzzer On/O
(1) Press “SETUP” button. Screen displays “BUZ OFF”.
(2) Press “START/+30SEC.” button. The oven will turn to waiting state. Buzzer is
turned o. No beep will sound.
(3) Press “SETUP” button. Screen displays “BUZ ON”.
(4) Press “START/+30SEC.” button. The oven will turn to waiting state. Buzzer is
turned on. Buzzer will sound normally.
13. LOCK FUNCTION FOR CHILDREN
Lock: In waiting state, press “STOP/CANCEL” for 3 seconds, the oven will enter into
the children-lock state. Screen will display the current time if the clock has been set.
Otherwise, “00:00” will display.
Lock quitting: In locked state, press “STOP/CANCEL” for 3 seconds to release the
lock.
14. INQUIRING FUNCTION
(1) In cooking state, press “CLOCK/KITCHEN TIMER” button to check the clock. The
current time will display for 3 seconds.
(2) In the microwave cooking state, press “POWER” button to inquire
the microwave power. The current microwave power will display for 3 seconds.
15. OTHER SPECIFICATIONS
(1) The buzzer sounds once by eicient press, ineicient press will be no responce.
(2) In cooking state, “OPEN” cannot be pressed to open the drawer unless “STOP/
CANCEL” button is pressed to pause the cooking. Press “CLOSE” button to close the
drawer. Then “START/+30SEC.” button must be pressed to continue cooking.
(3) If the cooking programme has been set, “START/+30SEC.” is not pressed in 1 min-
ute, The current time will be displayed. The setting will be cancelled.
(4) If the oven door is open, the lamp will light until the oven is powered o.
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Mai ntanence
Problem
Possible Cause
Solution
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
microwave oven were
used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Oven will not start
Arcing or sparking
Troubleshooting
Check your problem by using the chart below and try the solutions for each prob-
lem. If the microwave oven still does not work properly, contact the nearest autho-
rized service center
a. Materials to be avoided in
microwave oven were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suit ble.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Unevenly cooked foods
Cooking time, power level is
not suitable.
Use correct cooking time,
power level.
Overcooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
Undercooked foods
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
Improper defrosting
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LIMITED WARRANTY
Koolmore Supply, Inc. extends a limited warranty to the original purchaser, guaranteeing that this Koolmore product is
free from manufacturing defects in material or workmanship for three years from the date of purchase.
Should you discover any such defect within the warranty period, Koolmore Supply, Inc., reserves the right to repair or
replace the product without charge, or to cover the cost of replacement parts and repair labor needed to correct de-
fects present at the time of purchase or resulting from regular usage, when the appliance has been installed, operated,
and maintained as per the instructions provided.
At its sole discretion, Koolmore Supply Inc. may decide to replace the product. In such an event, your replace- ment
appliance will carry the warranty for the remaining term of the original unit’s warranty period.
This warranty is valid exclusively to the original purchaser of the product and only applicable within the United States.
The warranty commences from the date of original consumer purchase. Proof of the original purchase date will be re-
quired to obtain service under this warranty.
Under this limited warranty, your sole and exclusive remedy will be product repair, as outlined above. All services must
be provided by a Koolmore-designated service company.
To claim warranty or request repair service:
Email [email protected]. Please include your name, address, phone number, warranty repair request, and a copy
of your proof of purchase receipt. Alternatively, visit koolmore.com and use the contact us page. A Koolmore customer
service representative will promptly arrange service for your appliance.
We thank you for choosing Koolmore.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Failure of the product to perform during power failures or interruptions,
or due to inadequate electrical service.
2. Damage incurred during transportation or handling.
3. Damage caused by accidents, vermin, lightning, winds, fire, floods, or acts of God.
4. Damage resulting from accidents, alterations, misuse, abuse, improper installation, repair, or mainte- nance. This
includes using any external device that alters or converts the voltage or frequency of electricity.
5. Unauthorized product modifications, repairs by unauthorized centers, or use of non-approved replacement parts.
6. Abnormal cleaning and maintenance not aligned with the user’s manual.
7. Use of incompatible accessories or components.
8. Any costs associated with repairs or replacements under these excluded circumstances shall be the responsibility of
the consumer.
WARRANTY
