Ninja ES701 Luxe Café Pro 4 in 1 Espresso Drip Coffee Cold User Manual

ES700 Series | Owner’s Guide

General Precautions

• To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.

• This machine can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they

have been given supervision or instruction concerning use of the machine in a safe way and understand the hazards involved.

• Keep the machine and its cord out of reach of children. DO NOT allow the machine to be played with or be used by children. Close

supervision is necessary when used near children.

• To protect against ﬁre, electric shock, and injury to persons, DO NOT immerse cord, plugs, or body of machine in water or other liquid.

• NEVER carry the machine by the power cord or pull it to disconnect from electrical socket; instead grasp the plug and pull to disconnect.

• DO NOT operate any machine with a damaged cord or plug, or after the machine malfunctions or has been dropped or damaged in any

manner. Contact SharkNinja Operating LLC for service.

• For household and countertop use only. DO NOT let the power cord hang over the edge or touch hot surfaces such as a stove.

• NEVER use an electrical socket below a counter.

• To avoid risk of ﬁre, electrical shock, or damage to the machine, DO NOT use machine in a machine garage or under a wall cabinet.

• Unplug from outlet when the machine is not in use and before cleaning.

• NEVER leave a machine unattended while in use.

• Machine is not intended to be operated by means of an external timer or separate remote-control system.

• DO NOT place on top of any other machine.

• The machine shall not be placed in a cabinet when in use.

• DO NOT use any accessory not recommended by the manufacturer, as this may result in injury or damage to the machine.

THANK YOU

for purchasing the Ninja Luxe

Café

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

These instructions are designed to help you get a complete understanding of your new Ninja Luxe Café.

If you have any questions, please call our Customer Service line at 1-877-646-5288.

TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz

Power: 1650W

Water Reservoir

Capacity: 70 oz.

TIP: You can ﬁnd the model and serial numbers on the

QR code label located on the back of the machine by

the power cord.

RECORD THIS INFORMATION

Model Number: ��

Serial Number: ��

Date of Purchase: ��

(Keep receipt)

Store of Purchase: ��

registeryourninja.com

1-877-646-5288

Scan QR code using mobile device

SharkNinja Operating LLC

US: Needham, MA 02494

1-877-646-5288

ninjakitchen.com

Illustrations may dier from actual product. We are constantly striving to improve our products, therefore the

speciﬁcations contained herein are subject to change withoutnotice.

NINJA LUXE is a trademark of SharkNinja Operating LLC.

This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.

ES701�IB�MP�Mv38

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, ﬁre, electrical shock or property damage, basic safety precautions must always be followed,

including the following numbered warnings and subsequent instructions. Do not use machine for other than intended use.

Read all instructions before using your Ninja Luxe Café

Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning

included with this symbol is ignored.

Avoid contact with hot surface. Always use hand protection to avoid burns.

For indoor and household use only.

READ AND SAVE THESE INSTRUCTIONS

@ninjakitchen

ninjakitchen.com

Operating Notice

• Power the machine o and unplug from the wall outlet.

• The use of an accessory not recommended by the manufacturer may create an overﬂow condition and scalding hazard, or result in

ﬁre, electric shock, or personal injury.

• ALWAYS use machine on a clean, dry, level surface.

• DO NOT place on or near a hot gas or electric burner or in a heated oven.

• DO NOT use this machine for anything other than its intended use.

• DO NOT use outdoors.

• DO NOT touch hot surfaces. Use handles or knobs. Avoid contacting moving parts.

• ALWAYS place a cup or vessel appropriate for output volume selection beneath the portaﬁlter when brewing.

• DO NOT run the machine without water.

• DO NOT overﬁll the water reservoir. Fill water only to the maximum ﬁll line.

• Keep lid on water reservoir when brewing.

• Keep bean hopper lid on when grinding to prevent access to moving parts.

• DO NOT remove portaﬁlter when brewing as machine is under pressure. Removal while brewing can lead to scalding or injury.

• DO NOT reach in or touch steam wand or frother jug when in operation. Hot steam and hot liquids will cause burns and scalds.

Care & Maintenance

• To prevent illness from bacterial growth in the machine, follow all cleaning instructions in the Cleaning & Maintenance section of this

Owner’s Guide.

• For best results, ensure you are using a clean machine.

• If the product is not operating properly, visit ninjakitchen.com or contact SharkNinja Operating LLC for examination, repair, or

adjustment.

• Children shall not engage with cleaning and maintenance activities.

• When portaﬁlter is in use, ensure it is tightened in the group head to prevent spillover of hot liquid.

• DO NOT pick up the machine by the grinding cradle. This apparatus is not meant to hold weight of product.

Cord Statement

• A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

• DO NOT use extension cords with this product.

B C

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY

WARNING

To reduce the risk of injury, ﬁre, electrical shock or property damage, basic safety precautions must always be followed,

including the following numbered warnings and subsequent instructions. Do not use machine for other than intended use.

READ AND SAVE THESE INSTRUCTIONS

PARTS

DRIP TRAY COMPONENTS

K Main Drip Tray

K1 Empty Indicator

K2 Main Grate

K3 Center Drip Tray

K4 Center Grate

K5 Milk Jug Platform

K3K K2 K5K1

A Bean Hopper

B Water Reservoir

C Cup Warmer

D Control Panel

E Accessory Storage

F Steam Wand

G Group Head

H XL Milk Jug with

Integrated Whisk

I Adjustable Cup Tray

J Grinding Cradle

K Main Drip Tray

L Grind Dial

M Integrated Conical Burr Grinder

N Integrated Tamper Lever

B C

ninjakitchen.com

USING THE CONTROL PANEL

ninjakitchen.com

A POWER Button

B START GRIND Button

C Progress Bar

D Froth Dial/START FROTH Button

E PURGE Button

F CLEAN Button

G MILK TYPE Button

H SIZE Selection Button

I Center Dial/START BREW Button

J HOT WATER Button

K TEMP/STRENGTH Button

L DESCALE Button

FL K J G

1 Single Basket

2 Double Basket

3 Luxe Basket

4 Portaﬁlter

5 Cleaning Disc

6 Cleaning Brush

7 Cleaning Tablets

8 Descale Powder

9 Water Hardness Test Strip

1 2 3

ACCESSORIES

7 8 9

INTELLIGENT NOTIFICATIONS

The machine will display an intelligent notiﬁcation if an action is needed:

*The CLEAN and DESCALE buttons will illuminate to let you know you need to run the respective cycle.

• ADD BEANS

• INSTALL PORTAFILTER

• INSTALL HOPPER

• ADD WATER

• INSTALL JUG

• RINSE

• PURGE

• DESCALE*

• CLEAN*

*Functions may vary by model.

ninjakitchen.com

FILL THE WATER RESERVOIR

• Before you begin, make sure the water

reservoir is full of room-temperature or cold

water. Be sure to ﬁll up to but not exceeding

the maximum ﬁll line.

If at any point before a brew there's not enough

water in the reservoir to brew your selected

drink, the machine will indicate that you must

ADD WATER. If you get an ADD WATER

notiﬁcation while brewing, add water to the

reservoir and press START BREW to resume.

NOTE: DO NOT put any water in the grinder.

If water does get in the grinder, please call us

at 1-877-646-5288 immediately.

FILL THE BEAN HOPPER

When adding beans to the hopper, be sure the

machine is unplugged.

1 Remove the lid of the hopper.

2 Fill hopper with whole beans. DO NOT add

pre-ground beans to bean hopper.

3 Ensure the handle in the hopper is in the

locked position when installed on the hopper,

then place lid securely back on the hopper.

NOTE: If you need to change the hardness level,

purchase another test strip at ninjakitchen.com/

accessories. For more instructions on how to

reset the water hardness, refer to the Additional

Settings section.

REMOVE ACCESSORIES & PARTS FROM

PACKAGING

• To start, remove all accessories and parts from

packaging. Ensure that all accessories and

parts are removed from the packaging before

discarding packaging.

• When removing the machine from packaging,

be sure to remove all tape from machine. Tape

will be on all sides of the machine.

CLEAN ACCESSORIES BEFORE USE

• After removing all accessories and parts from

the packaging, thoroughly clean all parts by

hand-washing and dry thoroughly.

WATER HARDNESS TEST

All water has minerals that can cause buildup in the

machine over time. These minerals are referred to

as water hardness, and will impact how often you

will need to descale the machine. Doing this test

will ensure the machine recommends a descale at

the right time.

1 Remove test strip from pack.

3 Pull test strip out and lightly shake it.

4 Place test strip on a dry, ﬂat surface and wait 1

minute for test strip to display results.

5 After 1 minute, you will see 0–5 purple squares

appear. This will indicate the water hardness

level of the water (0 purple squares=level 0,

5 purple squares=level 5, etc.)

6 After identifying the water hardness level,

plug in the machine.

7 Look at the left side of the control panel. It will

display hd 5.

8 Rotate the center dial to program the water

hardness level by matching the number of

purple squares on the test strip to the number

displayed. (e.g., if the result is level 1, change the

setting to hd 1).

9 Press center dial to conﬁrm your setting.

Green

Squares

Purple

Squares

Very

Soft

Very

Hard

hd 0 hd 1 hd 2 hd 3 hd 4 hd 5

2 Completely submerge the water test strip in the

water you plan on using with the machine for

5–10 seconds.

GETTING STARTED:

BEFORE YOUR FIRST BREW

WATER FLUSH

Before you make your ﬁrst drink, you must ﬂush

the machine. This is to condition the machine to

prepare for brewing.

1 With the double basket installed, place

portaﬁlter in group head by aligning orange

dot on portaﬁlter with orange dot on group

head.

2 Fasten portaﬁlter into group head until

orange dot on portaﬁlter aligns with lock

arrow on group head.

5 Place 14 oz. or greater cup underneath the

portaﬁlter.

4 Press the SIZE button to adjust drink size to

12 oz. Ensure you have at least 14 oz. of water

in the reservoir.

3 Turn the center dial to select CLASSIC.

6 Press START BREW. The machine will beep

to signal the brew has started. The progress

bar will illuminate to indicate the status of the

brew. When ﬁnished, the machine will beep

again.

7 Dispose the water you brewed and wash the

cup.

NOTE: If you do not see this animation,

remove the portaﬁlter from the grinding

cradle, power the machine o and on, and

reinstall the portaﬁlter in the grinding cradle,

ensuring it is level and pushed all the way in.

PORTAFILTE R INSTALLATION

1 Insert the portaﬁlter into the grinding cradle.

Make sure it is level and ﬁts securely. Once

portaﬁlter is installed in grinding cradle, it

will be weighed. To ensure accurate weight,

let go of portaﬁlter.

2 The machine will detect which basket is

locked into it. The machine will display an

animation. This is to indicate the machine is

taring the portaﬁlter to ensure it is dispensing

the right amount of grounds. Then the

control panel will illuminate the selectable

brew options based on the basket that is

installed.

3 Turn the center dial to your desired brew.

2 Choose a basket based on what drink you

would like, then insert into the portaﬁlter.

Ensure that the large tab on the basket aligns

with the large tab on the portaﬁlter, and then

press ﬁrmly into place.

ESPRESSO/COFFEE BASKETS

1 The Starter Kit contains the baskets. There

are three baskets (single, double, and luxe;

baskets may vary per model).

DoubleSingle Luxe

Espresso,

Cold-Pressed

Espresso Quad,

Cold-Pressed,

all Coee-Based

Drinks

BREWING ESPRESSO, DRIP COFFEE,

AND COLD DRINKS

ninjakitchen.com

GETTING STARTED:

BEFORE YOUR FIRST BREW CONT.

NOTE: Double basket comes pre-installed

in portaﬁlter.

109

BREWING ESPRESSO, DRIP COFFEE,

AND COLD DRINKS CONT.

NOTE: These are the preset espresso outputs.

To adjust output, please refer to the Adjusting

your Brew Temp and Strength section. Changing

your espresso strength will impact your output

volume.

APPROXIMATE BREW VOLUMES

NOTE: Once a grind is complete, the machine

will be set to the brew style and size that was

selected for that grind. To change style and

size, pour grounds out of portaﬁlter, power

the machine o and on, and select your

desired brew.

NOTE: If after tamping you notice the puck

of grounds is not level, remove the portaﬁlter

from the grinding cradle. Push the tamping

lever down, and with the included brush, or a

cloth, wipe o any stuck on grounds.

USING THE GRINDER

1 Once a brew is highlighted, Barista Assist

Technology™ will recommend a grind size

based on the beans and previous brew output.

If you wish to follow the recommended size,

use the grind dial on the side of the machine to

change the CURRENT grind size to match the

RECOMMENDED grind size.

2 Once you have selected your desired grind

setting, press START GRIND to begin

grinding. The machine will beep to indicate

that grinding has started. When ﬁnished, the

machine will beep again signifying grinding is

complete. The control panel will ﬂash TAMP,

signifying that you must tamp the grounds.

UNDERSTANDING THE GRIND SETTINGS

What do the grind settings mean?

• The numbers on the left side of the control

panel represent how coarse or ﬁne the grind

will be, with 25 being the coarsest and 1

being the ﬁnest. Coarser settings will work

better for coee drinks, and ﬁner settings will

work better for espresso drinks.

• Matching the recommended setting: this will

bring the best ﬂavors out of your chosen

beans. The machine will adjust based on

what beans you're using to ensure you are

not over extracting or under extracting.

NOTE: When changing from very coarse to

very ﬁne (or vice versa), you may hear the

grinder turn on. This is to help prevent jamming

in the grinder. This will only happen when the

portaﬁlter is installed in the grinding cradle.

DIALING IN THE GRINDER FOR PROPER

EXTRACTION

For espresso brews only

You may notice the recommended grind setting

change. This is Barista Assist Technology

adjusting the recommended grind setting to

help you get proper espresso extraction. When

using new beans for the ﬁrst time or adding

more beans, it may take 2–3 brews to reach

the optimal grind setting. Over time, you may

notice the recommended grind setting change

to account for aging beans. This is normal.

Ensure the current grind size matches the

recommended grind size for proper espresso

extraction.

1 After grinding is complete, push the

integrated tamper lever down ﬁrmly until

it stops. You will feel some resistance as the

puck compresses.

Release the lever and then repeat this action

for a second tamp.

2 Release the tamper lever and remove the

portaﬁlter from the grinding cradle. You are

now ready to start brewing.

TAMPING

Be sure to tamp on all espresso drinks, as well as

16 oz. and 18 oz. coee drinks; this is to ensure

no grounds spill over the edge of the portaﬁlter.

For 6 oz. to 14 oz. coee drinks, lightly shake

the portaﬁlter to level coee grounds and then

proceed to brewing.

ninjakitchen.com

NOTE: The progress bar will illuminate green

for the ﬁrst two tamps to indicate that your

grounds have been tamped successfully.

ESPRESSO VOLUMES

Grounds Dose Output Volume

Single

Espresso

9 g 0.8 oz.

Single

Lungo

9 g 1.5 oz.

Single

Americano

9 g 2.3 oz.

Double

Ristretto

18 g 0.9 oz.

Double

Espresso

18 g 1.5 oz.

Double

Lungo

18 g 3.0 oz.

Double

Americano

18 g 4.5 oz.

Double

Cold-Pressed

18 g 1.5 oz.

Quad

Ristretto

40 g 2.0 oz.

Quad

Espresso

40 g 3.5 oz.

Quad

Lungo

40 g 6.8 oz.

Quad

Americano

40 g 10.1 oz.

Quad

Cold-Pressed

40 g 3.5 oz.

Outputs may vary by +/- 10%

COFFEE VOLUMES

SIZES

Classic

Rich

Over Ice

Cold Brew

(Must Fill with Ice

Before Brewing)

6 oz. 6 oz.

8 oz. 8 oz.

10 oz. 10 oz.

12 oz. 12 oz.

14 oz. 14 oz.

16 oz. 16 oz.

18 oz. 18 oz.

ninjakitchen.com

3 The brew style and size that was ground will

still be selected on the control panel. Place

a cup under the portaﬁlter and press START

BREW.

4 The machine will beep to indicate that the

brew has started. The progress bar will

illuminate indicating the status of the brew.

When ﬁnished, the machine will beep again

signifying the brew is complete.

NOTE: If you are using a smaller cup, use the

adjustable cup tray to lift your cup closer to

the group head to reduce splatter. If you are

using a larger mug or travel mug, remove

the center drip tray to create space.

NOTE: For quad espresso shots and quad

cold-pressed shots, there may be some water

on the puck after brewing. This is normal.

NOTE: Temperature control not available for

over ice, cold brew, and cold-pressed.

NOTE: DO NOT brew without the main drip

tray inserted.

NOTE: Before brewing, you can adjust the

temperature using the TEMP/STRENGTH

button. If TEMP is not already illuminated,

press and hold the TEMP/STRENGTH button

for 3 seconds. Low (1 dot), Medium (2 dots),

and High (3 dots) settings are available.

The temperature of the drink will aect the

extraction of the espresso and the ﬂavor of your

drink. For best results and proper extraction,

we recommend a low or medium temperature

for darker roasts, and a medium or high

temperature for lighter roasts.

BREWING

1 Place portaﬁlter in group head by aligning

orange dot on portaﬁlter with orange dot on

group head.

2 Fasten portaﬁlter into group head until

orange dot on portaﬁlter aligns with lock

arrow on group head.

BREWING ESPRESSO, DRIP COFFEE,

AND COLD DRINKS CONT.

AFTER YOUR BREW

When brew is complete, carefully remove

portaﬁlter from group head. Dispose of grounds

by knocking the surface of the basket over a

container or knock box (sold separately).

PROPER ESPRESSO EXTRACTION

• Drink will pour out at a slow, consistent rate.

• You will see a caramel-colored liquid pouring

out. That is the crema.

• There will be a layer of crema on top of your

drink. Feel free to tilt your cup to see if the

layer of crema is still completely visible. If you

can still only see that caramel color, you have a

properly extracted espresso shot.

RINSE NOTIFICATION

If you attempt to make a cold drink immediately

after making a hot drink, you will get a RINSE

notiﬁcation above the center dial.

Be sure that the portaﬁlter is not installed in the

group head before proceeding.

1 Put a cup (that can hold at least 12 oz.) below

the group head.

2 Press START BREW and allow the machine

to rinse and get to the right temperature.

3 The machine will rinse approximately 8 oz. of

water through the group head.

4 The machine will beep to indicate that the

brew has started. The progress bar will

illuminate indicating the status of the brew.

When ﬁnished, the machine will beep again

signifying the brew is complete. After the

machine beeps a second time, remove the

cup and dispose of the water.

To avoid the RINSE process, brew all desired

cold drinks before proceeding to hot drinks.

1413

SWITCHING OUT BEANS

It is recommended to clean out the grinder

before switching beans. Please see instructions

on how to clean the grinder in the "Cleaning

the Conical Burr Grinder" page of the Periodic

Maintenance Section.

1 Unlock bean hopper by rotating handle

counterclockwise.

2 Remove the bean hopper and pour out any

leftover beans.

3 Place the hopper back on the machine.

4 Lock bean hopper back in by rotating handle

clockwise.

5 Place the portaﬁlter in the grinding cradle.

6 Press and hold START GRIND button to clear

any leftover beans.

7 Add new beans into the bean hopper.

ADJUSTING YOUR BREW TEMP AND STRENGTH HOT WATER SWITCHING OUT BEANS

ADJUSTING BREW TEMPERATURE

There are several methods and practices to help

get your preferred temperature.

HOT WATER ON DEMAND

Your unit has a hot water feature that allows you

to brew hot water on demand.

ADJUSTING BREW STRENGTH

If you ﬁnd your brew is tasting too weak or too

strong for your liking, you can use the strength

adjustment button.

Adjusting Brew Strength

To adjust brew strength, use the TEMP/

STRENGTH button. If STRENGTH is not

already illuminated, press and hold the TEMP/

STRENGTH button for 3 seconds. The strength

adjustment will work dierently depending on if

you are brewing espresso or coee.

Espresso Strength Adjustments

• Taller, less concentrated: 4:1 water

to grounds ratio

• • Default: 2.5:1 water to grounds ratio

• • • Shorter, more concentrated: 2:1 water

to grounds ratio

Coee Strength Adjustments

• Mild: Fewer beans will be ground

• • Default

• • • Bold: More beans will be ground

Coee Flavor Adjustments

Barista Assist will recommend a grind size

depending on brew style and size. Because

not all beans are roasted the same, with the

grind dial you have the opportunity to adjust

the ﬂavor proﬁle.

Less Bitter: Decrease Grind Size

Less Sour: Increase Grind Size

TEMP/STRENGTH Button

Before brewing, you can adjust the

temperature using the TEMP/STRENGTH

button. If TEMP is not already illuminated,

press and hold the TEMP/STRENGTH

button for 3 seconds.

Temperature Adjustments

• Low Temperature

• • Medium Temperature (default)

• • • High Temperature

The temperature of the drink will aect

the extraction of the espresso and the

ﬂavor of your drink. For best results and

proper extraction, we recommenced a low

or medium temperature for darker roasts,

and a medium or high temperature for light

roasts.

Choosing the Right Cup

Ensure the cup you are using is appropriate

for the size of your drink. For a hotter drink,

use a cup that is a similar size to your drink.

The thickness of the material your cup is

made of will also aect the temperature

of your drink. For a hotter drink, use a cup

made of thinner material.

Pre-Heating Before You Brew

Running hot water through the group head

and portaﬁlter will help pre-heat them, as

well as the machine for future brews. To

further increase the temperature of your

drink, run a water-only double shot of

espresso through the portaﬁlter into the

cup you would like to brew your drink in.

The temperature of your cup will impact

the temperature of your drink. Discard the

water, then dry the cup and portaﬁlter.

Then, proceed to brewing. See Water Flush

for instructions.

1 Press HOT WATER.

2 Turn the center dial to adjust the hot

water temp.

Temperature Adjustments

• Low Temperature

• • Medium Temperature (default)

• • • High Temperature

3 Press START BREW to begin dispensing

hot water.

4 Press START BREW again when you

have your desired volume output, or wait

for the program to ﬁnish. The program

will dispense 8 oz. if not stopped.

ninjakitchen.com

NOTE: Adjusting your espresso brew strength

will aect your brew volume output. Strength

1 will have a larger output than the default

setting. Use a larger cup than normal.

NOTE: The hot water outlet is located behind

the group head. Ensure that your cup is

positioned centrally on the cup holder and on

the highest shelf setting to reduce splashing.

NOTE: For best practice, if changing bean or

roast type, reset Barista Assist Technology using

the instructions in the "Additional Settings"

menu, prior to dialing in the new beans.

NOTE: Avoid using ﬂavored beans. The added

oils and sugars can increase residue buildup,

increasing the recommended frequency

of cleaning.

1615

FROTHING

3 On the control panel, use the froth dial to

highlight the desired froth style.

FROTH STYLES

Steamed Milk

Gently steam milk to an ideal drinking

temperature without whisking. Great for coee.

Thin Froth

A thin layer of foam for lattes.

Thick Froth

A classic layer of ﬂuy froth to top any drink.

Great for cappuccinos.

Extra-Thick Froth*

A large layer of froth, ideal for cappuccinos and

other drinks with less volume.

Cold Foam

A classic layer of cold froth to top any iced

coee or espresso drink.

2 Ensure that the bottom of the milk jug is dry.

Place the milk jug on the milk jug platform with

the steam wand inserted into the milk jug.

FROTHING

1 Fill the milk jug with the desired amount

of milk, but do not exceed the max ﬁll line.

Ensure that whisk is installed.

FROTH QUEUING

After you have started your brew, you are able

to queue up your froth to start immediately

after the brew is ﬁnished.

1 Fill the milk jug with the desired amount of

milk, but do not exceed the max ﬁll line.

2 While brewing, select DAIRY or PLANT-

BASED milk with the MILK TYPE button and

froth setting with the froth dial.

3 Press START FROTH.

Cold foam

does not need to be queued and

can froth while the machine is brewing.

3 Before pouring milk, tap the jug on a ﬂat surface

and swirl around to remove large bubbles. Pour

frothed milk over espresso or coee and enjoy.

AFTER YOU FINISH FROTHING

1 Once you remove the milk jug, immediately

wipe the steam wand with a damp cloth

before pushing it back down into its down

position.

2 When the steam wand is pushed back into its

down position, auto purging will occur. This

is to clean the inside of the steam wand. The

machine will beep to signal that the purge

has started. When ﬁnished, the machine

will beep again. You can purge at any time

by pressing the PURGE button when steam

wand is in down position.

4 Next, select DAIRY or PLANT-BASED milk

with the MILK TYPE button based on the

milk that is in the milk jug. Press START

FROTH. The machine will beep to signal

that the frothing has started. The progress

bar will illuminate to indicate the status of

the frothing. The machine will beep again to

signify the froth is complete.

NOTE: DO NOT froth milk directly into the

espresso or coee; always froth in the milk jug

and pour the froth into the espresso or coee

base afterwards.

NOTE: When out of water, the machine

will not purge. Be sure to press the PURGE

button when adding more water in to

complete purge.

NOTE: DO NOT froth without the main drip

tray inserted.

NOTE: If you would like to change the

temperature of your froth, see Additional

Settings.

7 Once you feel comfortable with the volume

of milk, move the jug up so the steam wand is

further below the surface. This is to heat the

milk up.

8 Keep the jug in that position until it is too hot

to hold with your hand, then press START

FROTH to turn the function o.

MANUAL FROTHING

1 Fill the milk jug as desired in between the min

and max ﬁll lines.

2 Make sure you are on the steamed milk

setting

3 Pull the steam wand out. Place the steam

wand inside the milk jug so that the wand is

resting within the milk jug spout.

4 Angle the milk jug slightly to the left or right

so that the steam wand is about a ﬁnger’s

width away from the wall of the milk jug.

5 Hold START FROTH for 3 seconds. The

machine will beep to indicate that frothing

has started and steam will start to generate

from the wand.

6 Place wand just below the surface of the

milk to start incorporating air to stretch the

volume of milk. This should start to create a

whirlpool with the milk.

*Not available on all models.

Thin

Froth

Thick

Froth

Extra-Thick

Froth*

Cold

Foam

Steamed

Milk

ninjakitchen.com

IMMEDIATELY AFTER BREW CLEANING

• When brew is complete, carefully remove

portaﬁlter from group head. Dispose of

grounds by tapping the surface of the

basket over a container or knock box (sold

separately).

• For best results, be sure to clean out the

portaﬁlter and basket between each use.

• Remove basket from portaﬁlter. Hand-wash

both items with soapy water to remove all

coee oils. Be sure basket is dry before

brewing again.

• After you froth, wipe the wand with a damp

cloth before pushing it back into its down

position.

• Push steam wand into its down position to

initiate an auto purge.

• Empty the drip tray when the orange empty

indicator rises enough to become visible.

• Periodically hand-wash the drip tray and air-

dry thoroughly.

• Periodically clean the base of the machine

with a damp cloth.

EMPTYING THE DRIP TRAY

As you brew, the drip tray will ﬁll up. When

the orange empty indicator rises enough to be

visible, it's time to empty the main drip tray.

1 Remove the main drip tray from the machine

by pulling tray away.

2 Carefully move the main drip tray to the sink

and pour water out through the pour spout.

3 Insert drip tray back into the machine.

PERIODIC MAINTENANCE

CLEANING THE ACCESSORIES

Dishwasher-Safe Parts:

Whisk, cleaning disc, water reservoir, bean

hopper, and all drip tray components.

REMOVING THE SHOWER SCREEN AND

REPLACING THE RUBBER GASKET

If you notice your brew quality diminish over

time, remove the shower screen and clean it

thoroughly.

If you experience leaking around the portaﬁlter

during a brew when the handle is fully tight, you

may need to replace the gasket.

Be sure that the machine is turned o and

unplugged before proceeding.

1 Using a Phillips-head screwdriver, remove

central screw on shower screen, then remove

shower screen.

2 Once removed, clean the shower screen with

soap and water.

3 Remove rubber gasket from group head

with ﬂathead screwdriver. Inspect gasket for

any wear or tearing, and replace with a new

gasket if needed (available for purchase on

ninjakitchen.com/accessories).

4 Insert shower screen back into group head

and secure in position with screw.

NOTE: Empty indicator is removable.

NOTE: Remove center drip tray before

emptying. Wipe o with a damp cloth

separately.

NOTE: DO NOT submerge non-dishwasher-

safe parts or accessories in water.

2019

PERIODIC MAINTENANCE CONT.

CLEANING THE STEAM WAND

Over time, material can build up in the steam

wand.

1 Remove the cap on the bottom of the

cleaning brush to access the needle.

2 Use the needle to remove any material from

the steam wand tip.

CLEANING THE TAMPER

If you notice your puck is uneven, there may be

grounds buildup on the tamper face.

1 Remove the grinder chute cover, located

above the grinder cradle.

2 Use the cleaning brush to wipe away excess

grounds on the tamper face.

3 Replace the grinder chute cover when done.

3 For a deeper clean, use the wrench in the

middle of the cleaning brush to remove the

steam wand tip.

4 Use the needle to remove any material from

inside the steam wand and steam wand tip.

5 After cleaning, run a purge to clear out any

excess material.

CLEANING THE CONICAL BURR GRINDER

To prevent clogging and ensure the highest

quality output, it is recommended to clean

your conical burr grinder weekly at a minimum

for daily use. For dark roast, decaf and other

oily bean types, it is recommended to clean

the grinder more often. For less than daily

use, clean the grinder monthly at minimum or

anytime beans are swapped out.

Be sure that the machine is turned o and

unplugged before proceeding.

1 Remove all beans from the bean hopper. See

Switching Out Beans for reference.

2 Replace and lock the bean hopper. Clear

out any leftover beans on top of the grinder

by performing a "purge", following these

instructions. First, set the grind size to 25,

and with the portaﬁlter in the grinding cradle,

press and hold "start grind". Once grinding

begins, continue holding the button for about

10 seconds or until there is a noticeable

change in noise. This will grind away and

remove any material left in the grinder. If

there is still residue left on the burr, sweep

it o with the included cleaning brush and

perform another purge if necessary.

3 Turn o and unplug the machine. Remove

bean hopper by lifting handle and turning

counterclockwise.

7 Be sure to clean the inside of the grinding

cradle as well. The grinder chute cover

removes for easy cleaning.

6 Then, clean burr grinder attached to machine

with cleaning brush.

5 Clean removed burr grinder with brush.

NOTE: DO NOT allow burrs to come into

contact with water.

NOTE: When cleaning the burr grinder attached

to the machine, only use the cleaning brush.

4 Remove upper burr by rotating

counterclockwise, aligning the orange arrow

on the burr grinder with the orange arrow

labeled ALIGN on the machine. Once aligned,

lift upper burr out.

ninjakitchen.com ninjakitchen.com

ninjakitchen.com

5 Place 1 cleaning tablet in the center of the

cleaning disc.

6 Fasten the portaﬁlter in the group head.

7 Press the CLEAN button, then press the

center dial to start the clean cycle.

8 The machine will start the process of

backﬂushing the shower screen and group

head and depositing the water and sediment

from the clean cycle into the main drip tray.

9 The clean cycle will take approximately

6 minutes to complete. The machine will beep

when the clean cycle is complete.

10 After the clean cycle is complete, remove

both the portaﬁlter and main drip tray with

caution, as there may be water in both. Hand-

wash with warm soapy water.

4 Place the cleaning disc on top of the double

basket, with the handle facing up.

DESCALING AND CLEAN CYCLE

DESCALING

Time to complete: approximately 90 minutes

When the DESCALE light illuminates, you must run

a descale cycle. If a descale isn’t performed after

the light turns on, drink quality will diminish and the

machine may clog and stop working.

Descaling breaks down and removes limescale

and mineral buildup inside the machine. Doing this

will help maintain peak performance if routinely

performed with a descale solution whenever the

DESCALE light turns on.

1 Ensure the main drip tray is completely emptied,

as some of the water brewed from the descale

cycle will be deposited into the main drip tray.

Not emptying the main drip tray may cause

overﬂow.

Fill the water reservoir with 16 oz. of white

vinegar, then ﬁll the reservoir to the descale line

with water.

3 Insert the double basket into the portaﬁlter.

4 Fasten the portaﬁlter into the group head.

5 Ensure milk jug is placed on the milk jug platform

with the steam wand inside.

6 Place an empty cup (at least 18 oz.) under the

portaﬁlter. You may have to remove the center

drip tray.

7 Press the DESCALE button, then press the

center dial to start the descale cycle.

8 The machine will start the descale cycle. The

machine will ﬂush solution through the steam

wand and portaﬁlter for approximately 90

minutes. The machine will count down the

remaining time on the control panel.

9 The machine will beep indicating when the

descale cycle is complete.

10 After the cycle is complete, remove the

portaﬁlter, main drip tray, and milk jug with

caution, as there will be water in each.

11 Empty the contents of each and hand-wash with

warm, soapy water to remove any solution that

could aect the ﬂavor of your coee.

12 Fill the reservoir with fresh water up to, but not

exceeding, the Max Fill line.

13 Install the main drip tray back on the machine

and install the portaﬁlter in the group head. Do

not install the milk jug.

14 Flush the group head by running a 12 oz.

CLASSIC brew.

15 Then, with the milk jug uninstalled, ﬂush the

steam wand by pressing the PURGE button.

2 Dissolve the provided Ninja descale powder in a

separate container with 37 ﬂ. oz. of water. Pour

solution mixture into water reservoir.

RUNNING A CLEAN CYCLE

Time to complete: approximately 6 minutes

A clean cycle ﬂushes out residual oils or

grounds that are built up in and around the

group head. The CLEAN light will automatically

illuminate to indicate when a clean cycle is

required. You may also run a clean cycle if

you notice a change in brew quality. The clean

cycle requires the cleaning disc (included with

the machine and storable in the accessory

storage) and a cleaning tablet (also included

and available for purchase on ninjakitchen.com/

accessories).

Follow these steps to run a clean cycle:

1 Ensure the main drip tray is completely

empty as the water brewed from the clean

cycle will be deposited into the main drip tray.

Not emptying the main drip tray may cause

overﬂow.

2 Fill the water reservoir up to but not

exceeding the Max Fill line.

3 Insert the double basket in the portaﬁlter.

NOTE: Empty indicator is removable.

NOTE: If using a ﬁlter in your water reservoir,

please remove it before starting the descale

cycle.

Water ﬁlter housing and inserts sold separately

at ninjakitchen.com/accessories.

ninjakitchen.com

• For best results, use freshly roasted coee beans.

• When purchasing coee beans, it’s best to buy a bag with a “Roasted On” date rather than a

“Best Before” date to ensure quality and freshness.

• We recommend you use any coee beans within 20 days of the “Roasted On” date.

• When changing to a dierent bean, fully remove previous beans before proceeding. See the

Switching Out Beans section for more information.

• Always match the current to the recommended grind setting.

• To increase the brew temperature, run a water ﬂush before making your drink.

• Keep your machine clean by using the brush to wipe o any debris.

• Use ﬁltered water.

• Dial in the grinder whenever switching out beans.

• Keep machine on a stable surface.

• Empty drip tray frequently.

• After you grind and before you start brewing, the machine will start to heat up. Place your mug on

the heated cup tray to warm it up.

• We recommend cleaning the tamping face if they start to notice uneven pucks after tamping.

* When brewed with the double basket and default strength 2. The basket size and strength chosen

will change the coee-to-water ratio, and will impact the ﬂavor proﬁle and brew amount.

• Refer to Adjusting your Brew Temp and Strength for more information on brew ratios.

• Refer to the Approximate Brew Volumes table for brew outputs for each basket.

** The exact caeine content is dependent on your bean type, roast, and the basket size used

for your drink.

• For best results with plant-based milk, use the barista or full-fat version.

• For dairy milk, we recommend using whole milk.

• Milks that are UHT-treated (Ultra High Temperature) may have varying results.

• Coconut milk can be heated up but will not make stable froth.

• If you would like to adjust milk temperature, please see Additional Settings section.

• For best results use cold milk or milk out of the refrigerator.

• For best results make sure the milk jug is at room-temperature before frothing.

• Ensure both the milk jug platform and the bottom of the milk jug are dry and clean before placing

on the milk jug platform.

• Wipe steam wand with a damp cloth immediately after use to prevent milk from sticking.

• Before turning o the machine, push the steam wand back into the down position to allow it to purge.

• For a deeper clean of the whisk and steam wand, ﬁll milk jug to the max line with water and a drop

of dish soap and run the THIN FROTH

program.

• For best foams and latte art, tap and swirl the milk jug prior to pouring milk.

• For best plant-based froth, use the PLANT-BASED setting.

• We recommend removing the whisk from the frothing jug to ensure both pieces are fully cleaned.

BEST BREWING PRACTICES DIFFERENT TYPES OF ESPRESSO BREWS

BEST FROTHING PRACTICES

Ristretto Espresso Lungo Americano

Flavor

Proﬁle

Smaller, more

concentrated

serving with

a sweeter,

richer ﬂavor.

Concentrated,

ﬂavorful serving

of coee.

Larger, less

concentrated

serving with a

sharper ﬂavor.

A larger,

less intense

espresso-based

drink.

Grounds-

to-Water

Ratio*

Made with less

water than an

espresso, resulting

in a higher grounds-

to-water ratio.

Standard

grounds-to-

water ratio

of 1:2.5

Made with more

water than an

espresso, resulting

in a lower grounds-

to-water ratio.

Standard

espresso shot

ratio, then diluted

with hot water.

Caeine

Comparisons**

Lower in caeine

than espresso

due to the shorter

extraction time.

Standard

caeine

Higher in

caeine than

espresso due

to the longer

extraction time.

Same level of

caeine as an

espresso shot,

but in a larger

format drink.

(2:1 water-to-espresso ratio)

2625

Why is there no water coming out of the portaﬁlter?

Several factors could aect the volume of water dispensing from the portaﬁlter:

• Not enough water in the reservoir: Ensure the water reservoir is adequately ﬁlled. When using the luxe

basket, 18 oz. of water is required. When using the double or single basket, ﬁll to the min. line.

• The water reservoir is not seated ﬁrmly: Check that the water reservoir is ﬁrmly seated in its place on

the back of the machine.

• The machine is warming up/reaching the operating temperature: Please allow a short time for the

machine to warm up before it dispenses.

• The grind size is too ﬁne: Let the brew time out and follow the recommended grind setting on your

next brew.

• The machine needs to be descaled: Follow the instructions under the Cleaning & Maintenance section.

Why is the espresso stream small/ﬂowing slowly?

There could be several reasons behind this:

• The grind size is too ﬁne: Let the brew time out and follow the recommended grind setting on your

next brew.

• Basket cleanliness: Before grinding, ensure the basket is free of any clogs or debris that could impede

the ﬂow.

• The machine needs to be descaled: Follow the instructions under the Cleaning & Maintenance section.

Why is the espresso stream ﬂowing very fast?

• The grind size is too coarse: Let the brew time out and follow the recommended grind setting on your

next brew.

• Coee is tamped too lightly: With the portaﬁlter in the grinding cradle, press the integrated tamper

lever down ﬁrmly until it stops. It's recommended to tamp twice for a more even puck.

Why does the espresso run around the edge of the portaﬁlter?

• Portaﬁlter is not inserted into the group head correctly: Place portaﬁlter into group head by aligning

orange dot on portaﬁlter with orange dot on group head. Fasten portaﬁlter into group head until

orange dot on portaﬁlter aligns with lock arrow on group head.

• There are coee grounds around the basket rim: Clean unwanted grounds from the edge of the

basket and portaﬁlter to ensure portaﬁlter sits properly in group head.

• The group head seal needs to be replaced: Call Customer Service at 1-877-646-5288.

Frothing does not start.

• Machine has not reached operating temperature: Please allow a short time for the machine to warm

up before frothing begins.

• Not enough water in the reservoir: Ensure the water reservoir is ﬁlled up to the min. line.

• The water reservoir is not seated ﬁrmly: Check that the water reservoir is ﬁrmly seated in its place on

the back of the machine.

• Wand is not inserted down: Ensure the steam wand is inserted into the milk jug, with the milk jug

properly seated on the platform.

• Not enough milk in the milk jug: Ensure milk is ﬁlled up to the min. line.

Coee is not hot enough.

• Preheat the portaﬁlter: Rinse the portaﬁlter under hot water before grinding. Please make sure that

the basket is completely dry before grinding.

• Preheat the cup: Rinse the cup under hot water before brewing to increase the temperature of the

brew.

• Adjust Water Temperature: Refer to the "Adjusting your Brew Temp and Strength" section.

• Use heated froth settings: All froth settings are heated except cold foam, which is denoted

with a snowﬂake.

• The machine needs to be descaled: Follow the instructions under the Cleaning & Maintenance section.

TROUBLESHOOTING GUIDE

The additional settings menu oers additional options to customize your machine and is accessible

by pressing and holding the SIZE button for 3 seconds.

1 Navigate through these topics by turning the center dial. Press START BREW to select your

desired topic.

2 Once you select into a topic, turn the center dial to get to your desired option and press START

BREW to make your selection.

3 After a selection is made, you will hear a beep and return to the menu screen. Please note that the

machine will not beep if beeps are turned o.

4 You can exit the menu by pressing the SIZE button again.

Item Number Topic Options

_h01 Beeps: Turns all beeps on or o.

ON: Leaves beeps on (Default)

OFF: Turns beeps o

_h02

Eco Mode: Saves power by turning boiler o

after brewing.

ON: Turns Eco Mode on

OFF: Leaves Eco Mode o (Default)

_h03

Recommended Grind Size: Turns

recommended grind setting display on or o.

ON: Leaves display on (Default)

OFF: Turns display o

_h04

Barista Assist Technology™ Reset: Resets

recommended grind setting to default setting.

NO: Keeps your current settings (Default)

YES: Resets your settings

_h05

Factory Settings Reset: Reset all variables

on the machine to default settings.

NO: Keeps your current settings

YES: Resets your settings

_h06

Froth Temperature: Adjusts the temperature

of your froth.

LO: Low temperature

M: Medium temperature (default)

HI: High temperature

_h07

Hard Water: Brings the hard water test menu

up to reset your water hardness

hd 0: Strip has 0 purple boxes

hd 1: Strip has 1 purple box

hd 2: Strip has 2 purple boxes

hd 3: Strip has 3 purple boxes

hd 4: Strip has 4 purple boxes

hd 5: Strip has 5 purple boxes

ADDITIONAL SETTINGS

ninjakitchen.com

Why am I not getting any crema?

• Coee is tamped too lightly: With the portaﬁlter in the grinding cradle, press the integrated tamper

lever down ﬁrmly until it stops. It's recommended to tamp twice for a more even puck.

• The grind size is too coarse: Let the brew time out and follow the recommended grind setting on your

next brew.

• Coee beans are not fresh: Bean freshness will impact the crema quality. When purchasing coee

beans, it’s best to buy a bag with a “Roasted On” date rather than a “Best Before” date to ensure

quality and freshness. We recommend you use coee beans within 20 days of the “Roasted On” date.

• Basket may be clogged/holes are blocked: Ensure you are cleaning the baskets frequently. Make sure

none of the holes in the bottom of the basket are clogged with grounds.

2827

TROUBLESHOOTING GUIDE CONT.

Why does the drip tray ﬁll quickly?

• To ensure the machine maintains the ideal pressure for espresso, during a brew, some water will

bypass into the main drip tray. This is normal.

• The machine will automatically purge water from the steam wand into the main drip tray after each

froth. This is to clean the inside of the steam wand.

• The main drip tray is designed to hold the water bypass from the creation of up to 6 cappuccinos.

Why does the machine make a pulsing/thumping sound while brewing?

• Not enough water in the reservoir: Ensure the water reservoir is ﬁlled up to the min. line.

• The water reservoir is not seated ﬁrmly: Check that the water reservoir is ﬁrmly seated in its place on

the back of the machine.

• If the reservoir has water ﬁlled over the min. line and is seated ﬁrmly, some water pump noise is

considered normal.

• You may also hear this noise while frothing. This is normal.

Machine is leaking.

• The machine will automatically purge water from the steam wand into the main drip tray after each

froth. This is to clean the inside of the steam wand.

• Drip tray is full: Check the empty indicator to see if you need to empty the main drip tray. Follow the

instructions under the Cleaning & Maintenance section.

• The water reservoir is not seated ﬁrmly: Check that the water reservoir is ﬁrmly seated in its place on

the back of the machine.

• Group head seal needs to be replaced: Call Customer Service at 1-877-646-5288.

Machine has no power.

• Ensure the machine is plugged into a working outlet.

• After plugging the machine in, press the POWER button.

• To save power, the machine will automatically shut o after 20 minutes.

There are no coee grounds coming from the grinder.

• Check if you have beans in the bean hopper.

• Press START GRIND to begin grinding.

• If there are beans in the bean hopper and you are getting an ADD BEANS notiﬁcation, unplug the

machine and gently push the beans down toward the burrs.

• Ensure the bean hopper is securely and properly inserted.

• Ensure the portaﬁlter is properly installed into the grinding cradle. Remove and reinsert to ensure

it is installed correctly.

• Using the cleaning brush, clear out any material sitting inside the grinding cradle.

Portaﬁlter will not insert into group head.

• Portaﬁlter is not properly aligned: Place the portaﬁlter into the group head by aligning the orange dot

on the portaﬁlter with the orange dot on the group head. Fasten the portaﬁlter into the group head

until the orange dot on the portaﬁlter aligns with the lock arrow on the group head.

• Coee is tamped too lightly: With the portaﬁlter in the grinding cradle, press the integrated tamper

lever down ﬁrmly until it stops. It's recommended to tamp twice for a more even puck.

Unable to lock bean hopper in position.

• This may be caused by the grinder being blocked by beans or moisture clogging the grinder. Try

clearing any beans blocking the grinder and ensure the grinder is dry and free from moisture.

I matched the grind setting, but the output was not good.

• Refer to Dialing in Your Grinder for Proper Extraction section.

Bean hopper will not ﬁt back onto the machine.

• Ensure beans on top of the grinder are not blocking the hopper from seating properly. If beans are

blocking the hopper, you may need to clear them before reseating the hopper on the machine.

Milk froth is not hot enough.

• The milk froth temperature is dependent on the froth style selected. COLD FOAM, denoted by a

snowﬂake next to the milk jug, will not get hot.

• Steam wand is clogged.

• Remove tip of wand with the wrench on the brush.

• Use needle on the bottom of cleaning brush to clean inside of wand.

• The Additional Settings menu oers options to customize the froth temperature and is accessible by

pressing and holding the SIZE button for 3 seconds.

• Select option __h06 Froth Temperature: this allows you to adjust the frother temperature to low (L),

medium (M), or high (H). Use the center dial to make your selection, then hold the SIZE button for 3

seconds to exit the menu.

ninjakitchen.com

Milk froth is too thin or thick.

• Change the froth setting using the froth dial. Refer to the Frothing section for more information on froth

settings.

• Milk type: Dierent milks have dierent fat contents. The higher the fat content of the milk, the thicker

the froth will be.

• Dairy vs Plant Based: To improve the overall quality of the froth, select DAIRY or PLANT-BASED milk

with the MILK TYPE button based on the milk type you are frothing.

• For additional froth information, refer to the Best Frothing Practices section.

My drink is smaller/larger than expected.

• If you’re brewing an espresso drink, you can change the grounds-to-water ratio. Please refer to the

Adjusting your Brew Temp and Strength section.

• Finer grind settings for espresso may result in smaller outputs if Barista Assist Technology is not

followed.

• If you’re brewing a coee drink, select the desired size using the SIZE button before grinding.

• Basket may be clogged/holes are blocked: Ensure you are cleaning the baskets frequently. Make sure

none of the holes in the bottom of the basket are clogged with grounds.

• The machine needs to be descaled: Follow the instructions under the Cleaning & Maintenance section.

My drink is too bitter/acidic.

• Match grind setting: Use the grind dial on the side of the machine to match the Current grind setting to

the Recommended grind setting on the control panel before grinding.

• Change strength: To increase/decrease the grounds-to-water ratio, please refer to the Adjusting your

Brew Temp and Strength section.

• Change the brew temperature: For dark roast beans, we recommend using the low or medium

temperature setting. For medium or light roast beans, we recommend using the medium or high

temperature setting.

Grinder is making a loud noise.

• If the grinder is making a loud noise, it could be due to unintended debris. Use only whole beans in

the grinder and avoid putting cold or frozen beans in.

My grinder isn't working properly.

• The grinder becomes jammed when the machine is unable to grind due to grind size being too ﬁne for

hard textured beans such as light roasts. If you see the add beans indicator lit up while beans are in

the hopper, you can conﬁrm a jam by removing the bean hopper, seeing both whole beans and bean

particles on the burr grinder.

• To clear out a jam, ﬁrst, remove and empty out the bean hopper. Reinstall the bean hopper, lock it

and set the grind size to 25. With the portaﬁlter in the grinding cradle, press and hold start grind. This

should grind away and remove any material in the grinder that is causing the jam. Remove the panel in

front of the grinder, brush out any grounds and reinstall the panel. If this fails to resolve the jam, please

contact customer service.

My grinder isn't producing enough grounds.

• When the grinder is not dosing enough grounds, this could indicate a clog. A clog is when the grinder

has a buildup of residue or grounds. Often occurring from the frequent use of oily or softer beans, such

as dark roasts. This will be indicated by a low output of coee grounds and the add beans indicator lit

while there are beans in the hopper.

• To clear the clog, ﬁrst, turn o and unplug the machine. Remove and empty out the bean hopper and

the remove the panel in front of the grinder. With the cleaning brush, carefully brush out the inside of

the grind shoot, using either the bristles or the backside of the brush to loosen the clog. The grounds

residue should loosen and grinding should operate normally once the bean hopper is reinstalled and the

machine is plugged back in. If not please contact customer service. To prevent further clogging, ensure

the grinder is set to the recommended grind size and avoid ﬂavored beans.

NOTE: If you press the Start Grind button and

the grinder does not start and you do not hear

any noise from the machine. Turn o your

machine and allow for the machine to fully cool

for 10 minutes before attempting to initiate

another grind.

NOTE: Avoid using ﬂavored beans. The added

oils and sugars can increase residue buildup,

increasing the recommended frequency of

cleaning.

3029

TROUBLESHOOTING GUIDE CONT.

SharkNinja’s mission is focused on positively impacting people’s lives every day in every home

around the world. We stand by our products and o er exclusive warranties to our customers. Visit

our product detail page for information on thewarranty o ered.

Ninja Luxe Café 1-Year Limited Warranty

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of

SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original

product only and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period

of one (1) year from the date of purchase when it is used under normal household conditions and

maintained according to the requirements outlined in the Owner’s Guide, subject to the following

conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will

be repaired or replaced up to one (1) year from the original purchase date.

2. SharkNinja may, in its sole discretion, (i) repair the original unit and/or non-wearable parts with new or

refurbished parts or units or (ii) replace the original unit with a new or refurbished unit. Refurbished

products or parts will be comparable in performance and function to an original unit or part.

California Residents Only: The One (1) Year Limited Warranty period begins on the original date of

delivery or pickup.

3. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the

receipt date of the replacement unit or the remainder of the original unit’s warranty, whichever is

later. SharkNinja reserves the right to replace the original unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of wearable parts (such as funnel, water reservoir, water reservoir lid, bean

hopper, bean hopper lid, etc.), which require regular maintenance and/or replacement to ensure

the proper functioning of your unit, are not covered by this warranty. Replacement parts are

available for purchase atsupport.ninjakitchen.com.

2. Any unit that has been tampered with or used for commercial purposes.

3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance

(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage

due to mishandling in transit.

4. Consequential and incidental damages.

5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages

caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)

when the repair is performed by a repair person not authorized by SharkNinja.

6. Products purchased, used or operated outside of North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the

warranty period, visit support.ninjakitchen.com for product care and maintenance self-help. Our

Customer Service Specialists are also available at 1-877-646-5288 to assist with product support

and warranty service options, including the possibility of upgrading to our VIP warranty service

options for select product categories. So we may better assist you, please register your product

online at registeryourninja.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee

of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of

purchase. We also ask that you register your product online at registeryourninja.com and have the

product on hand when you call, so we may better assist you. A Customer Service Specialist will

provide you with return and packing instruction information.

How state law applies

This warranty gives you speciﬁ c legal rights, and you also may have other rights that vary from state

to state. Some states do not permit the exclusion or limitation of incidental or consequential

damages, so the above may not apply to you.

NINJA LUXE CAFÉ ONE (1) YEAR LIMITED WARRANTY

NJA_1_YR_IB_LMTD_WRNTY_ES_US_ENG

ninjakitchen.com

PRODUCT REGISTRATION

Please visit registeryourninja.com or call 1-877-646-5288 to register your new Ninja® product within ten

(10) days of purchase. You will be asked to provide the store name, date of purchase, and model number

along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notiﬁcation. By

registering, you acknowledge you have read and understood the instructions for use and warnings set

forth in the accompanying instructions.

REPLACEMENT PARTS

To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at

1-877-646-5288.

Uneven puck after tamping.

• There may be some buildup of grounds on the tamper face. Refer to the "Cleaning the Tamper" section

for instructions on cleaning the tamper face.

Tamp light keeps ﬂashing.

• If the "Tamp" light is ﬂashing after you ﬁnish tamping, try moving the tamp lever all the way up. This will

make the unit re-register that the tamper is in the "home" position. If this does not work, please contact

Customer Service at 1-877-646-5288.

ALL ERROR MESSAGES (ADD WATER, ADD BEANS, ETC.)

ADD WATER notiﬁcation

• Ensure there is water in the reservoir. If the reservoir is empty, add fresh water to the reservoir and

then press START BREW to resume the brew.

• If the reservoir is ﬁlled with water, remove and reseat the reservoir and then press START BREW to

resume the brew.

ADD BEANS notiﬁcation

• Check if there are enough beans in the bean hopper to make your drink.

• If there are beans in the bean hopper, and you are getting an ADD BEANS notiﬁcation, unplug the

machine and gently push the beans down toward the burrs.

• If beans are pushed down and add beans is still lit up, see my grinder is clogged or my

grinder is jammed.

INSTALL PORTAFILTER notiﬁcation

• Make sure the portaﬁlter is sitting ﬂat on the grinding cradle.

• Make sure portaﬁlter is pushed all the way back in grinding cradle.

• Use the cleaning brush to ensure grinding cradle is clear of any grounds.

• Unplug the machine and plug it back in.

INSTALL HOPPER notiﬁcation

• Lock bean hopper in by rotating handle clockwise.

• If issue continues, please unlock the hopper by turning the handle counterclockwise. Lift the bean

hopper o the base and reseat it ﬁrmly onto the base. You may need clear beans from the top of

the grinder before reinstalling the bean hopper in order to seat it properly. Lock the bean hopper by

turning the handle clockwise.

INSTALL JUG notiﬁcation

• Ensure milk jug is on platform when frothing.

• Make sure both the bottom of the jug and milk jug platform are dry and clean.

RINSE notiﬁcation

• If you try to brew a cold drink after a hot drink, you may get a RINSE notiﬁcation. Refer to RINSE

notiﬁcation in the Using the Machine section.

DESCALE notiﬁcation

• It is time to descale the machine. Refer to Descaling in the Cleaning & Maintenance section.

CLEAN notiﬁcation

• It is time to run a clean cycle. Refer to Running a Clean Cycle in the Cleaning & Maintenance section.

• If the control panel displays “Er” and then a number (ex. “Er 03”), contact Customer Service at

1-877-646-5288.

Ninja ES701 Luxe Café Pro 4 in 1 Espresso Drip Coffee Cold Brew Maker Featuring Hot Water Dispenser

Product's Documents

User Manual

Specifications

Ninja ES701 Questions and Answers