User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and
using the monitor.
Legal information
© Copyright 2025 HP Development
Company, L.P.
AMD and FreeSync are trademarks of
Advanced Micro Devices, Inc. Google and
Android are trademarks of Google LLC.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or
other countries. NVIDIA and G-SYNC are
trademarks and/or registered trademarks
of NVIDIA Corporation in the U.S. and
other countries. USB Type-C and USB-C are
registered trademarks of USB Implementers
Forum. DisplayPort, the DisplayPort logo,
and VESA are trademarks or registered
trademarks owned by the Video Electronics
Standards Association (VESA) in the United
States and other countries. Wi-Fi is a
registered trademark of Wi-Fi Alliance.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your product.
To access the latest user guide, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Setup & User Guides.
To help us improve this document, please
send any suggestions, comments, or errors
to
mailto:hp.doc.feedback@hp.com. Include
the document part number when submitting
your feedback.
First Edition: January 2025
Document part number: P23359-001
Table of contents
1 About this guide.....................................................................................................................................................................................................................................1
2 Getting started...................................................................................................................................................................................................................................... 2
Important safety information............................................................................................................................................................................................... 2
More HP resources......................................................................................................................................................................................................................3
Preparing to call technical support......................................................................................................................................................................3
Getting to know your monitor............................................................................................................................................................................................... 3
Features ...................................................................................................................................................................................................................................3
Rear components..............................................................................................................................................................................................................5
Locating the serial number and product number......................................................................................................................................6
Setting up the monitor ...............................................................................................................................................................................................................7
Attaching the monitor stand (flat screen monitor).....................................................................................................................................7
Mounting the monitor head........................................................................................................................................................................................8
Removing the monitor stand..........................................................................................................................................................................8
Attaching the monitor head to a mounting device.........................................................................................................................9
Connecting the cables ................................................................................................................................................................................................10
Adjusting the monitor ...................................................................................................................................................................................................13
Turning on the monitor.................................................................................................................................................................................................14
HP watermark and image retention policy....................................................................................................................................................15
3 Using the monitor .............................................................................................................................................................................................................................16
Enabling G-SYNC compatibility ........................................................................................................................................................................................16
Enabling AMD FreeSync Premium compatibility .................................................................................................................................................16
Using the OSD menu................................................................................................................................................................................................................16
Using the OSD function buttons.......................................................................................................................................................................................17
Selecting picture modes .......................................................................................................................................................................................................18
Display mode status.................................................................................................................................................................................................................19
Using Auto Switch Mode........................................................................................................................................................................................................19
Using low blue light mode....................................................................................................................................................................................................20
Using smart features ..............................................................................................................................................................................................................20
Shortcut menu..................................................................................................................................................................................................................20
Mouse & Keyboard – Control Device................................................................................................................................................................20
Multiview (select Android phones only)...........................................................................................................................................................21
Desktop mode (select Android phones only) ............................................................................................................................................. 22
Remote control................................................................................................................................................................................................................. 22
4 Support and troubleshooting...................................................................................................................................................................................................24
Solving common issues.........................................................................................................................................................................................................24
5 Maintaining the monitor..............................................................................................................................................................................................................26
iii
Maintenance guidelines........................................................................................................................................................................................................26
Cleaning the monitor ................................................................................................................................................................................................... 26
Shipping the monitor.....................................................................................................................................................................................................27
Appendix A Technical specifications ....................................................................................................................................................................................28
80.0 cm (31.5 in) UHD model................................................................................................................................................................................................28
Preset display resolutions...................................................................................................................................................................................................29
80 cm (31.5 in) model.....................................................................................................................................................................................................29
Energy saver feature...............................................................................................................................................................................................................30
Appendix B Accessibility................................................................................................................................................................................................................. 31
HP and accessibility..................................................................................................................................................................................................................31
Finding the technology tools you need............................................................................................................................................................31
The HP commitment......................................................................................................................................................................................................31
International Association of Accessibility Professionals (IAAP).................................................................................................. 32
Finding the best assistive technology............................................................................................................................................................. 32
Assessing your needs ..................................................................................................................................................................................... 32
Accessibility for HP products..................................................................................................................................................................... 32
Monitor accessibility features (select products/regions only).................................................................................................................33
Built-in accessibility features.................................................................................................................................................................................33
What is Accessibility Mode?...................................................................................................................................................................................33
How do you turn Accessibility Mode on or off?........................................................................................................................................33
Standards and legislation ...................................................................................................................................................................................................36
Standards.............................................................................................................................................................................................................................36
Mandate 376 – EN 301 549 ............................................................................................................................................................................36
Web Content Accessibility Guidelines (WCAG).............................................................................................................................36
Legislation and regulations.....................................................................................................................................................................................36
Useful accessibility resources and links ...................................................................................................................................................................37
Organizations.....................................................................................................................................................................................................................37
Educational institutions..............................................................................................................................................................................................37
Other disability resources .......................................................................................................................................................................................38
HP links...................................................................................................................................................................................................................................38
Contacting support..................................................................................................................................................................................................................38
Index................................................................................................................................................................................................................................................................39
iv
About this guide1
This guide provides technical specifications and information about monitor features, setting up the
monitor, and using the software. Depending on the model, your monitor may not have all the features
included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example,
messages related to property damage). Warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI® technology.
About this guide
1
Getting started2
Read this chapter to learn about safety information and where to find additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a
power source and connection appropriate for this monitor.
For information about the correct power cord set to use with the monitor, see the
Product Notices
at HP
Regulatory, Safety, Compliance, and Warranty Information.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-
pin outlet.
● Disconnect power from the monitor by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the
Safety & Comfort Guide
provided with your user guides.
It describes proper workstation setup and proper posture, health, and work habits for computer users.
The
Safety & Comfort Guide
also provides important electrical and mechanical safety information. The
Safety & Comfort Guide
is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device
such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this capability. Use a power strip
whose manufacturer offers a damage replacement policy so that you can replace the equipment if
surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the floor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a
controlled luminous environment to avoid interference from surrounding light and bright surfaces that
might cause disturbing reflections from the screen.
2
Chapter 2 Getting started
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 2-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, perform
one of these tasks:
● Go to http://www.hp.com/support, and follow the instructions to
find your product.
● Select the Search icon in the taskbar, type support in the search
box, and then select HP Support Assistant.
● Select the question mark icon in the taskbar.
NOTE:
Contact customer support to replace the power cord, the AC adapter (select products only), or
any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 24, a call to technical
support can provide additional help. Have the following information available when you call.
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Name and version of the hardware and firmware that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they
are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
More HP resources
3
Display features
● 80.0 cm, 31.5-in screen with 3840 × 2160 @ 144 Hz UHD resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS)
● Wide color gamut to provide coverage of sRGB/Display P3 color spaces
● Nonglare panel with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
● Tilt and height adjustment capabilities
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
● Five-way on-screen display (OSD) with center button and four directional buttons
● Input switch button for selecting the source device for the monitor
● Different energy modes for reduced power consumption
● Google OS mode and Android™ 14
● Dolby Vision and Dolby Atmos
● Multiview functions enable you to view USB Type-C®, DisplayPort™, and HDMI inputs with one image
positioned adjacent to another using wireless inputs via the Mirror to Display feature
● Mouse & Keyboard - Control Device function lets you control your peripherals across devices
including Android phones. This function lets you change devices using a single mouse and keyboard.
● Internal speakers
● Cable management feature for placement of cables and cords
● DisplayPort™ cable, USB Type-C®-to-USB Type-C cable, and HDMI cable provided
Connectors
● DisplayPort video input (cable included)
● High-Definition Multimedia Interface (HDMI) video input (2)
● USB hub with one USB Type-C port that connects to the computer (upstream) and two USB ports
that connect to USB devices (downstream)
● RJ-45 (network) jack for Google OS mode
● Audio-out (headphone) jack
● Plug and Play capability, if supported by your operating system
Monitor stand
● Removable stand for flexible monitor head mounting solutions
● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and
then remove it with the convenient sliding tab release
4
Chapter 2 Getting started
● 100 mm × 100 mm VESA® mounting capability for attaching the monitor to a wall mount device or
swing arm
NOTE: To access the latest user guide and product notices, go to http://www.hp.com/support, and
follow the instructions to find your product. Then select Setup & User Guides.
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
Table 2-2 Rear components and their descriptions
Component Description
(1) Input switch Selects source devices to display on the monitor.
Long press (1.5 s): Select the input source to display on the monitor.
Short press: Return to the previous menu in Google OS mode.
(2) OSD control Adjusts settings in the OSD menu and selection in Google OS mode.
(3) Power button Turns the monitor on or off.
(4) Power connector Connects the power cord to the monitor.
(5) HDMI1 port 2.1 Connects the HDMI cable to a source device such as a computer or game console.
(6) HDMI2 eARC port 2.1 Connects the HDMI cable to a source device such as a computer, gaming console, or
sound bar.
Rear components 5
Table 2-2 Rear components and their descriptions (continued)
Component Description
(7) USB Type-C port with
DisplayPort Alt-Mode
(upstream)
Connects a USB Type-C cable to a source device such as a computer or game
console. This USB Type-C port supports DisplayPort Alt-Mode for video input or as
a USB 2.0 connection. This port can also be used to deliver up to 65 W of power to
a device. Power outputs are 20 V/3.25 A, 15 V/4.33 A, 12 V/5 A, 9 V/3 A, or 5V/3 A to
achieve a 65 W output.
NOTE: This port also enables the USB Type-A ports to perform their functions. The
host device must be able to support DisplayPort Alt Mode (video, charging, and USB
2.0) over the USB Type-C connector. HP recommends that you connect a host device
directly to this port. Connect accessories to a USB Type-A port to ensure
functionality.
IMPORTANT: This monitor’s USB Type-C port supports PD and can provide a
maximum output of 65 W. HP recommends that you use products that are protected
by the USB Type-C PD3.1 specification.
(8) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game
console.
(9) USB ports (2) Connect a USB cable to a peripheral device, such as a keyboard, mouse, or USB
devices.
Connect to any USB Type-A port for Mouse & Keyboard - Control Device, which you
can enable in the OSD menu or shortcut menu.
USB Type-A port with battery fast-charging 1.2 (5 V × 1.5 A = 7.5 W): Connect a USB
device, provides high-speed data transfer, and charges small devices such as a
smartphone, even when the monitor is DC off .
NOTE: Use a standard USB Type-A charging cable or cable adapter when charging
a small external device (purchased separately). Connect accessories to a USB Type-
A port to ensure functionality.
(10) RJ-45 (network) jack Network (RJ-45) data rate max speed is 100 Mbps for Google OS mode only.
NOTE: Supports Out-of-band Wake on Lan (WOL) for Google OS mode.
(11) Audio-out (headphone) jack Connects headphones.
CAUTION: To reduce the risk of personal injury, adjust the volume before using
headphones.
Locating the serial number and product number
Depending on the product, the serial number and product model number are located on a label on
the rear of the monitor or on a label under the front bezel of the monitor head. You might need these
numbers when you contact HP for support.
6
Chapter 2 Getting started
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your
monitor to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure
on the panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the
screen will not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent
damage to the control buttons, position the monitor facedown on a flat surface covered with protective
sheet foam or a nonabrasive cloth.
Attaching the monitor stand (flat screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely
attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might
cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
NOTE: Leave the monitor in the box to protect the screen.
1. Open the box so that the monitor head is facedown in the box.
2. Remove the protective covering from the monitor.
3. Position the monitor stand on the mounting plate on the rear of the monitor, and then snap the
monitor stand into place.
Setting up the monitor
7
4. Attach the base to the monitor stand (1), and then tighten the screw (2).
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this
section to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a
third-party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws (M4
× 10L). Longer screws might damage the monitor. Be sure that the manufacturer’s mounting solution is
compliant with the VESA standard and is rated to support the weight of the monitor head. For best
performance, use the power and video cables provided with the monitor.
NOTE: Use a UL-listed, CSA-listed, or GS-listed wall-mount bracket when you attach the monitor to a
mounting fixture.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, first remove the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned off, and all
cables are disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown on a flat surface covered by protective sheet made of foam or a
clean, dry cloth.
3. Push up the latch or screw near the bottom center of the stand where it attaches to the monitor (1).
8
Chapter 2 Getting started
4. Remove the stand (2).
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a
mounting device. To avoid damage to your monitor, follow these instructions.
1. Lift the cover (1) off the VESA recess on the rear of the monitor head.
2. Remove the four screws (2) that secure the hinge plate.
3. Remove the hinge plate (3) from the monitor head.
Attaching the monitor head to a mounting device
9
4. To attach the monitor head to a swing arm or other mounting device, align the mounting plate on
the swing arm with the screw holes on the back of the monitor head.
IMPORTANT: If these instructions do not apply to your device, then follow the mounting device
manufacturer’s instructions when mounting the monitor to a wall or swing arm.
5. Insert four mounting screws through the holes on the mounting device and into the VESA screw
holes on the back of the monitor head and secure the screws.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your
monitor functions when you connect certain cables.
NOTE: This monitor is capable of supporting USB Type-C, HDMI, or DisplayPort inputs. The video
mode is determined by the video cable used.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect one end of the power cord to the power connector on the monitor and the other end to an
AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
● Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
● Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power
cord from the AC outlet, grasp the cord by the plug.
10
Chapter 2 Getting started
3. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. To select any
input, open the OSD menu and select Input.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other
end to the HDMI port on the source device.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor
and the other end to the DisplayPort connector on the source device.
Connecting the cables
11
● Connect one end of a USB Type-C cable to the USB Type-C upstream port on the rear of
the monitor and the other end to the USB Type-C port on the source device. Use only the
HP-approved USB Type-C cable provided with the monitor.
NOTE: The monitor’s USB Type-C port provides data, video, and power delivery (up to 65 W).
The host device must be able to support DisplayPort Alt Mode (video, charging, and USB 2.0)
over the USB Type-C connector.
4. Use the USB ports (downstream) on the rear of the monitor to connect devices such as the ones
shown in the illustration.
NOTE: To enable the USB ports (downstream), connect the USB Type-C cable from the source
device to the USB Type-C (upstream) port at the rear of the monitor. This connection serves as a
USB hub for a mouse, keyboards, webcams, gaming controller, headset, and external hard drives.
12
Chapter 2 Getting started
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options outlined in this
section.
IMPORTANT: To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s
top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is
positioned low and reclined might be more comfortable for users with corrective lenses. Reposition
your monitor as you adjust your working posture throughout the work day.
Adjusting the monitor
13
3. Swivel the monitor to the left or right for the best viewing angle.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup
indicators, and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on
the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen
saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image
retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not
covered under the HP warranty.
■
Press the power button on the monitor or the remote control to turn on the monitor.
14
Chapter 2 Getting started
When you first turn on the monitor, follow the instructions for pairing the remote control, selecting the
language, connecting Wi-Fi®, and signing into your Google account.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultrawide
viewing angles and advanced image quality. Though suitable for many applications, this panel
technology is not suitable for static, stationary, or fixed images for long periods of time, unless you
use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks
on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP
warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the
power management setting, if supported on your computer, to turn off the monitor when the computer is
idle.
HP watermark and image retention policy
15
Using the monitor3
This chapter describes how to use your monitor and its features, including software and utilities, the
OSD menu, the function buttons, power modes, and Windows Hello.
Enabling G-SYNC compatibility
The NVIDIA® G-SYNC® technology eliminates screen tearing and minimizes display stutter and input lag.
NOTE: To enable G-SYNC compatibility with your monitor, you must first install the G-SYNC driver.
1. Download the G-SYNC driver from https://www.geforce.com/drivers and install it.
2. After the G-SYNC driver is installed, open the NVIDIA Control Panel, navigate to Set up G-SYNC, and
select your monitor.
3. Be sure that the Enable G-SYNC, G-SYNC Compatible check box, and the enable settings for the
selected display model check box are selected.
NOTE: The second check box does not appear if the monitor is G-SYNC certified.
4. Select Apply. Your monitor restarts, and Adaptive-Sync is enabled for your NVIDIA GPU.
Enabling AMD FreeSync Premium compatibility
The AMD® FreeSync™ technology eliminates screen tearing and minimizes display stutter and input lag
by locking the refresh rate to the frame rate of the graphics card.
NOTE: The AMD FreeSync Premium default setting is ON.
NOTE: For better FreeSync performance, you must enable the FreeSync function from the Power
Performance mode.
1. Press the settings button on the remote control or the middle button of the OSD controller.
2. Select Display & Sound > Picture > Advanced settings > Game Option.
3. Select AMD FreeSync Premium or Adaptive Sync, and then select ON.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing
features of your monitor.
To access the OSD menu and make adjustments:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the center of the OSD controller.
16
Chapter 3 Using the monitor
3. Move the controller up, down, left, or right to navigate menu choices. Press the center of the
controller to make a selection.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for
each setting and its impacts on your monitor's appearance or performance.
Table 3-1 OSD menu options
Main menu Description
Channels & Inputs Selects the video input signal (USB Type-C, DisplayPort, or HDMI).
Display & Sound Adjusts the brightness, color, picture modes, sound modes, Dolby ATMOS, and gaming preferences,
such as AMD FreeSync or Adaptive-Sync, Shadow Detail, Dynamic Black Equalize, and response
time.
Network & Internet Selects the Wi-Fi sources.
Accounts & Profiles Adjusts Google account settings.
Privacy Adjusts app and account settings.
Apps Adjusts the settings for all apps, app permissions, and manages updates.
System Selects the screen saver setting and energy mode. Checks basic information for the monitor, such
as OS version, Netflix ESN, and storage. Enables specific features, such as Quickshow, Multiview,
auto switch, Mouse & Keyboard – Control Device, wake with mouse or keyboard, USB Type-C
charging, and mirror to display.
Accessibility Adjusts screen reader settings, displays options and interaction controls, and performs audio and
onscreen tests.
Remote & Accessories Adjusts Bluetooth® device settings and adds Bluetooth devices.
Help & Feedback Visits Google TV help.
Using the OSD function buttons
The function buttons offer useful actions.
NOTE: The actions of the function buttons vary among monitor models.
Using the OSD function buttons
17
Table 3-2 Button names and descriptions
Button Google Home Launch Shortcut Menu
Input Switch Menu
Connect to Video Input Signal
(USB Type-C, DisplayPort, or HDMI)
(1) Input switch button Short press: Back
Long press (1.5 s): Google Input Switcher
Long press (1.5 s): Google Input Switcher
(2) Power button Power Power
(3) Middle Short press: Ok
Long press (1.5 s): Google Home Launcher
Short press: Settings
Long Press (1.5 s): Google Home Launcher
(4) Up Short Press: Up
Long press (1.5 s): Volume bar (Volume up)
Short press: Volume up
Long press (1.5 s): Volume bar (Volume up)
(5) Down Short press: Down
Long press (1.5 s): Volume Bar (Volume down)
Short press: Volume down
Long press (1.5 s): Volume bar (Volume down)
(6) Left Short press: Left
Long press (1.5 s): Shortcut menu
Short press: Display and sound
Long press (1.5 s): Shortcut menu
(7) Right Short press: Right Short press: Monitor
Selecting picture modes
Use the OSD menu to select from a variety of picture modes that configure the monitor for a variety of
different viewing situations.
To access the picture modes:
1. In the OSD menu, select the Picture menu.
18
Chapter 3 Using the monitor
2. Select a picture mode. The following table describes the available picture modes.
NOTE: Each mode has both a standard dynamic range (SDR) and high dynamic range (HDR)
configuration.
Table 3-3 Picture modes and descriptions
Picture mode Description
PC Mode Optimized for computer use, this mode adjusts resolution, brightness, and contrast to provide clear
text and detailed graphics, ideal for office work or general tasks.
Game Designed for gaming, this mode typically emphasizes higher brightness, contrast, and faster
response times to reduce input lag and enhance the gaming experience.
ECO Developed to save energy, this mode reduces brightness and power consumption to extend the
monitor’s lifespan and conserve energy, suitable for prolonged use.
Low Blue Intended to minimize eye strain, this mode reduces blue light output, making it ideal for nighttime use
or extended screen time, improving visual comfort.
Movie Optimized for watching videos or movies, this mode enhances rich colors and smooth contrast to
create a more immersive viewing experience.
Dynamic Meant for impactful visual effects in scenarios like presentations or retail displays, this mode
automatically adjusts brightness and contrast based on the content being displayed.
Standard Developed to provide a of moderate image settings, this mode is ideal for general use such as web
browsing or photo viewing
PC Game Designed specifically for PC gamers, this mode enhances graphic details and fluidity to ensure
sharp visuals during fast-moving scenes and reduce ghosting.
User Developed as a customizable mode that allows users to manually adjust parameters such as
brightness, contrast, and color temperature to suit their personal preferences.
Display mode status
When you turn on the monitor, plug in the video cable, and select the input source, the status message
shows the display mode. The display mode is also displayed when you change the video input.
The current display mode shows in the Information menu window and in the VRR information menu
window if enabled in the Game Option menu.
To turn on the VRR information menu window:
1. Press the settings button on the remote control or the middle button of the OSD controller.
2. Select Display & Sound > Picture > Advanced settings > Game Option > Information > ON.
Using Auto Switch Mode
This section describes how to activate or adjust Auto Switch Mode on your monitor.
Enabled by default, Auto Switch Mode causes the monitor to enter Sleep mode when the input source
has no signal. Use settings to change the behavior of Auto Switch Mode.
Upon entering this reduced power state, the monitor screen is blanked, the backlight turns off, and the
power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power state.
Display mode status
19
The monitor wakes from Sleep mode when the computer sends an active signal to the monitor, for
example, when you activate the mouse or keyboard.
To enable Auto Switch Mode in the OSD:
1. Press the settings button on the remote control or the middle button of the OSD controller.
2. Select System > Monitor > Auto switch > ON, go sleep when no signal.
Using low blue light mode
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This
monitor uses a low blue light panel in default setting mode.
In the default setting mode, this monitor's low blue light panel is certified by TÜV to reduce blue light
output and create a more relaxing and less stimulating image while you read content on the screen.
Using smart features
This section describes how to use the smart feature content of your monitor.
Shortcut menu
The shortcut menu lets you quickly access settings, volume, and input source, as well as launch Google
apps and access common function controls.
To open the shortcut menu:
1. Long press the Input Source button on the remote control.
2. With the input source selected, press the middle mouse button.
NOTE: If Google OS Mode or the Settings menu opens, go to method 3.
3. In Google OS Mode, move to the mouse pointer to the right side of the screen.
4. Press the f12 key.
NOTE: Only the keyboard and mouse that are connected to the monitor can open the shortcut
menu.
Mouse & Keyboard – Control Device
The Mouse & Keyboard – Control Device lets you control multiple peripherals with a single mouse and
keyboard and share these peripherals with your devices and Android phones.
To set up a Mouse & Keyboard – Control Device using USB Type-C:
20
Chapter 3 Using the monitor
1. Open settings, and then select Monitor > Mouse & Keyboard.
2. Use the Control Device slider to turn on the mouse and keyboard.
3. Connect your device (desktop/laptop) to the monitor with a USB Type-C cable.
4. Connect a keyboard and mouse to USB Type-A ports on the monitor.
5. Switch the input source to Type-C to control your devices with the keyboard and mouse.
To set up a Mouse & Keyboard – Control Device using HDMI or DisplayPort:
1. Open settings, and then select Monitor > Mouse & Keyboard.
2. Use the Control Device slider to turn on the mouse and keyboard.
3. Connect your device (desktop/laptop) to the monitor with a DisplayPort or HDMI cable, and then
follow the onscreen instructions to pair the device with the monitor using Bluetooth.
4. Connect the keyboard and mouse to USB Type-A ports on the monitor to control your device with
keyboard and mouse.
Multiview (select Android phones only)
You can split the screen to view and interact with a computer and mobile device at the same time.
To turn on multiview:
1. Open settings and select System > Monitor.
2. Use the slider to enable Mirror to display.
3. Connect the source device (HDMI/DisplayPort/USB Type-C) to the computer, press the Input
Source button on the remote control, and then select the correct source.
4. Long press the Input Source button to open the shortcut menu, select the Multiview icon, and then
select the OK button to enable it.
5. Connect your Android device to the same Wi-Fi as the smart monitor, and then enable the
cast function on your Android device. Choose the smart monitor to cast the mobile device to a
subscreen.
NOTE: The first time you connect, you might have to accept the mobile device on your smart
monitor and retry the previous steps. Be sure to select the correct device name during the cast
search. You can find the device name in Android settings at System > About > Device name.
The icon can vary depend on device.
Multiview (select Android phones only)
21
6. Use MultiView mode to choose whether to control audio and the keyboard and mouse from the left
or right screen. Use one of the following options to make the selection:
● Remote control: Hold down the Input Source button.
● Computer mouse: Use the mouse to move to the right or top of the screen in Google OS Mode,
or press the middle mouse button when the source (HDMl/Type-C/DisplayPort) is selected.
NOTE: Blue icons indicate the screen that device control is assigned to.
Desktop mode (select Android phones only)
With Android mobile’s built-in app, cast your phone to your smart monitor to access your work tools
without a computer.
To turn on the desktop mode:
1. Open settings and select System > Monitor.
2. Use the slider to enable Mirror to display.
3. Connect your Android device to the same Wi-Fi as the smart monitor, select the DeX icon on the
mobile device, and then select the smart monitor to enable desktop mode.
NOTE: The first time you connect, you might have to accept the mobile device on your smart
monitor and retry the previous steps. Be sure to select the correct device name during the search.
You can find the device name in Android settings at System > About > Device name.
Remote control
Use this illustration and table to identify functions of the remote control.
22
Chapter 3 Using the monitor
Table 3-4 Remote control buttons
Button Function
(1) Input source Opens or closes the input source menu.
(2) Google Voice Search Enables the voice search feature to look for content by speaking into the remote
control integrated microphone.
NOTE: Functionality depends on a normal network connection.
(3) D-Pad Navigates left, right, up, or down.
(4) Back Returns to the previous menu.
(5) Settings Opens the settings menu.
(6) Prime Video shortcut Launches the Prime Video app.
(7) Netflix shortcut Launches the Netflix app.
(8) Power Turns the monitor on or off. Short press to turn the monitor on or put in standby
mode. Long press to turn the monitor off.
(9) OK Confirms a selection or setting.
(10) Home Opens the Home menu.
(11) Volume Adjusts the volume.
(12) Mute Turns sound on or off.
(13) YouTube shortcut Launches the YouTube app.
(14) App shortcut Launches your app list.
Remote control 23
Support and troubleshooting4
If your monitor is not working as expected, you might be able to resolve the issue by following the
instructions in this section.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to the latest
version.
Table 4-1
Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
blinking.
Power cord is disconnected. Connect the power cord.
Monitor is off.
Press the monitor power button.
NOTE: If pressing the power button has no effect, press
and hold the power button for 10 seconds to disable the
Power Button Lockout feature.
Video cable is improperly
connected.
Connect the video cable properly. For more information,
see Connecting the cables on page 10.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Perform one of the following actions:
● Open the OSD menu and select the Input menu. Set
Auto-Switch Input to Off, and then manually select
the input.
● Replace the video card or connect the video cable to
one of the computer’s on-board video sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is
disconnected.
Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
off while connecting the video cable.
“Input Signal Out of Range”
is displayed on screen.
Video resolution rate, refresh rate,
or both, are set higher than the
monitor supports.
Change the settings to a supported setting. See Preset
display resolutions on page 29.
The monitor does not enter
into a low-power sleep
state.
The monitor's power saving control
is disabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed. The monitor's OSD Lockout
function is enabled.
Press and hold the Left button for 10 seconds to disable
the OSD Lockout function.
24 Chapter 4 Support and troubleshooting
Table 4-1 Common issues and solutions (continued)
Issues Possible cause Solution
“Power Button Lockout” is
displayed.
The monitor's Power Button
Lockout feature is enabled.
Press and hold the Power button for 10 seconds to unlock
the power button function.
Monitor has trouble waking
from Sleep mode
DisplayPort inputs: Set the DisplayPort hot-plug detection
to Always Active.
Power mode monitors: Set the hot-plug detection to Always
Active to switch the monitor to Performance mode.
Slow performance from
USB
The monitor has a two-lane default for USB-C®. On
selected products, you can press the OSD button to open
the OSD menu, navigate to the USB Type-C configuration,
and then select USB-C Video + USB 3.0 for data transfer
prioritization.
Lower refresh rate or color
bits
Select USB-C Video + USB 2.0 for refresh rate/color bits
prioritization.
LAN connection drop Check if the LAN driver version on the host PC is up to
date.
No sound or sound is low Perform one of the following actions:
● Be sure the audio source is correct in the OSD.
● Adjust the volume settings of both your monitor and
computer.
● Be sure the audio cable is properly connected to the
monitor.
● Be sure the computer sound card driver is properly
installed and activated.
Solving common issues 25
Maintaining the monitor5
Properly maintained, your monitor can run for many years. These instructions provide steps you can
perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or
back plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the
current rating of the AC outlet and that the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating
(AMPS or A) for each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings
provide ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn off the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
CAUTION: Never spray cleaner directly onto the screen. It can run behind the bezel and damage
the electronics. Water dripping into the ventilation openings or other points of entry can cause
26
Chapter 5 Maintaining the monitor
damage to the monitor. Protect your monitor by always consulting your user guide for cleaning
procedures, or go to http://www.hp.com/support and search for How to Clean Your Computer.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might
damage the monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. The cloth should be moist, but not wet. Allow the monitor to air-dry before use.
4. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best
practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant
that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and
30% water. This solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
Shipping the monitor
27
Technical specificationsA
This section contains technical specifications for the physical aspects of your monitor, such as the
weight and viewing dimensions, as well as required environmental operating conditions and power
source ranges.
All specifications represent the typical specifications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the model-
specific QuickSpecs.
80.0 cm (31.5 in) UHD model
This section provides specifications for your monitor.
Table A-1
Technical specifications
Specification Metric U.S.
Display, wide-screen 80 cm 31.50 in
Type IPS
Viewable image size 80 cm diagonal 31.50 in diagonal
Maximum weight (unpacked) 15.7 kg 34.62 lb
Dimensions (include base) 71.41 × 62.08 × 24.33 cm 28.10 × 24.44 × 9.58 in
Height (highest position) 62.08 cm 24.44 in
Height (lowest position) 52.08 cm 20.50 in
Depth 24.33 cm 9.58 in
Width 71.91 cm 28.31 in
Tilt 5~20°
Swivel ±360°
Environmental requirements temperature
Operating temperature 5ºC to 35ºC 41ºF to 95ºF
Storage temperature –40ºC to 65ºC –40ºF to 149ºF
Storage humidity 5% to 95%
Power source 100 V AC to 240 V AC 50/60 Hz
Input terminal Two HDMI ports, one DisplayPort connector,
one USB Type-C DisplayPort connector, and one
RJ-45 (network) connector
28 Appendix A Technical specifications
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults.
The monitor automatically recognizes these preset modes, and they will appear properly sized and
centered on the screen.
80 cm (31.5 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-2 HDMI-1/HDMI-2 EDID 1.4 support timing
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 480 31.469 59.940
3 720 × 576 31.250 50.000
4 800 × 600 37.879 60.317
5 1024 × 768 48.363 60.004
6 1280 ×720 37.500 50.000
7 1280 × 720 45.000 60.000
8 1920 × 1080 56.250 50.000
9 1920 × 1080 67.500 60.000
10 1920 × 1080 112.500 100.000
11 1920 × 1080 135.000 120.000
12 2560 × 1440 88.787 60.000
13 3840 × 2160 54.000 24.000
14 3840 × 2160 56.250 25.000
15 3840 × 2160 67.500 30.000
Table A-3 HDMI-1 2.1/HDMI-2 2.1/DP/USB-C support timing
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 480 31.469 59.940
3 720 × 576 31.250 50.000
4 800 × 600 37.879 60.317
5 1024 × 768 48.363 60.004
6 1280 ×720 37.500 50.000
7 1280 × 720 45.000 60.000
8 1920 × 1080 56.250 50.000
9 1920 × 1080 67.500 60.000
Preset display resolutions 29
Table A-3 HDMI-1 2.1/HDMI-2 2.1/DP/USB-C support timing (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
10 1920 × 1080 112.500 100.000
11 1920 × 1080 135.000 120.000
12 2560 × 1440 88.787 60.000
13 2560 × 1440* 150.900 100.000
14 2560 × 1440 182.996 119.998
15 3840 × 2160 54.000 24.000
16 3840 × 2160 56.250 25.000
17 3840 × 2160 67.500 30.000
18 3840 × 2160 112.500 50.000
19 3840 × 2160 135.000 60.000
20 3840 × 2160 226.500 100.000
21 3840 × 2160 274.438 119.999
22 3840 × 2160 270.000 120.000
23 3840 × 2160 333.188 143.988
*USB-C/DisplayPort only
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync
signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen
is blank, the backlight is turned off, and the power light turns amber. In the reduced power state, the
monitor uses < 0.5 W of power. There is a brief warm-up period before the monitor returns to its normal
operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has
energy-saver features.
By setting the status of each signal port (USB Type-C, DisplayPort, or HDMI) to no signal standby timeout
in the OSD menu, you can program the monitor to initiate the reduced power state at a predetermined
time.
30
Appendix A Technical specifications
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone
everywhere can use, either on a standalone basis or with appropriate third-party assistive technology
(AT) devices or applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is
reflected in everything HP does. HP strives to create an inclusive environment focused on connecting
people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you
create independence at home, at work, and in the community. Assistive technology helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 32.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities.
This commitment supports the company's diversity objectives and helps ensure that the benefits of
technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be effectively
used by everyone, including people with disabilities, either on a standalone basis or with appropriate
assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All
HP managers and employees are expected to support these objectives and their implementation in
accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the
training they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly
available in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology
relevant to HP products and services.
Accessibility
31
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility profession through
networking, education, and certification. The objective is to help accessibility professionals develop and
advance their careers and to better enable organizations to integrate accessibility into their products
and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field of
accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing
products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and
organizations to learn from one another. If you are interested in learning more, go to
http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn
about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing
accessibility awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest,
or any other assistive technology to help with your specific situation—a variety of assistive technologies
make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several
products, answer your questions, and facilitate your selection of the best solution for your situation.
You will find that professionals qualified to do AT assessments come from many fields, including those
licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other
areas of expertise. Others, while not certified or licensed, can also provide evaluation information.
You will want to ask about the individual's experience, expertise, and fees to determine if they are
appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help
you select the specific assistive technology features and products most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Office of Aging and Accessibility.
● HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the Search our knowledge library search box. Select the appropriate
operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
32
Appendix B Accessibility
If you need additional support with the accessibility features on your HP product, see Contacting
support on page 38.
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows and Microsoft Office)
● Google Products accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features (select products/regions only)
HP monitors enable you to find and configure display settings directly from your monitor, without
needing to use an external device such as a computer, using multiple types of accessibility
enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor.
● Physical buttons or a Joypad that are tactilely discoverable.
● Physical button or Joypad labels that are displayed on-screen.
● On-Screen Display (OSD) menu
– Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
– Focus indication is provided.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on the screen.
When you turn on Accessibility Mode, the following adjustments are made:
● Language is set to English, which is the only language currently supported in Accessibility Mode.
When Accessibility Mode is turned off, the previous language is used.
● On FHD monitors, the OSD menu is set to a fixed position in the lower-right quadrant of the screen.
● Menu items, text, and other elements meet a 4.5:1 contrast ratio or greater.
● Text is enlarged to a 4.8 mm or larger font size.
How do you turn Accessibility Mode on or off?
Turn Accessibility Mode on or off using the OSD menu.
When Accessibility Mode is turned on using a physical button, an Accessibility Mode is On message is
displayed.
● To turn on Accessibility Mode, select Accessibility > Switch Access > Enable > Use Switch Access >
OK.
Monitor accessibility features (select products/regions only)
33
● To turn off Accessibility Mode, select Accessibility > Switch Access > Enable > Stop Switch Access >
OK.
● To turn on Talkback (screen reader), select Accessibility > Talkback (screen reader) > Enable > Use
Talkback (screen reader) > OK.
34
Appendix B Accessibility
● To turn off Talkback (screen reader), select Accessibility > Talkback (screen reader) > Enable > Stop
Talkback (screen reader) > OK.
NOTE:
● Talkback is an accessibility feature that you can toggle using a shortcut. On the remote control,
press the back button while pressing the D-Pad downward for three seconds to turn Talkback on or
off. To see the remote control buttons, go to Remote control on page 22.
● To change the shortcut service for Talkback or Switch Access, select Accessibility > Accessibility
shortcut > Shortcut service.
How do you turn Accessibility Mode on or off?
35
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons
with disabilities. These regulations are historically applicable to telecommunications products and
services, PCs and printers with certain communications and video playback features, their associated
user documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities.
The standards contain technical criteria specific to various types of technologies, as well as
performance-based requirements which focus on functional capabilities of covered products. Specific
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard specifies the accessibility requirements applicable to ICT
products and services, with a description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps
web designers and developers create sites that better meet the needs of people with disabilities or
age-related limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG
2.0 provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability
of presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance.
36
Appendix B Accessibility
The HP policy landscape website provides information about key legislation, regulations, and standards
in the following locations:
● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities
and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes
only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on
this page does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and
age-related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
Useful accessibility resources and links
37
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related
limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP offers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or
accessibility of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical
support or accessibility of HP products:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
38
Appendix B Accessibility
Index
A
accessibility 31, 32, 36, 38
accessibility needs
assessment 32
assistive technology (AT)
finding 32
purpose 31
AT (assistive technology)
finding 32
purpose 31
audio-out (headphone) jack 5
C
calling technical support 3
color presets 18
components
rear 5
connectors 5
DisplayPort 5
power 5
customer support,
accessibility 38
D
DisplayPort connector 5
G
getting started 2
getting to know your monitor 3
H
HDMI port 5
HP Assistive Policy 31
HP resources 3
HP support 3
I
International Association of
Accessibility Professionals 32
J
jacks
audio-out (headphone) 5
L
label 6
P
ports 5
HDMI 5
power connector 5
product label 6
product number 6
R
rear components 5
resources, accessibility 37
S
safety information 2
Section 508 accessibility
standards 36
serial number 6
standards and legislation,
accessibility 36
support 3
T
technical support 3
troubleshooting 24
W
warnings 2
Index
39
