HP AK2B3AA OMEN 27 inch QHD 165Hz Gaming Monitor - OMEN 27qz

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Other Documents
  • Maintenance and Service Guide - (English) Download
  • Setup Instructions - (English) Download
AK2B3AA photo

User Guide

This is the main product document for model AK2B3AA. Additionally, the document applies to other HP models: 2102639668, AK2B3AA*, QHD 165HZ

The file format is pdf, 47 pages, you can download this manual here .

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User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and
using the monitor.
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Legal information
© Copyright 2023 HP Development
Company, L.P.
AMD and FreeSync are trademarks of
Advanced Micro Devices, Inc. HDMI, the
HDMI Logo and High-Definition Multimedia
Interface are trademarks or registered
trademarks of HDMI Licensing LLC. Windows
is either a registered trademark or
trademark of Microsoft Corporation in
the United States and/or other countries.
DisplayPort™, the DisplayPort™ logo, and
VESA® are trademarks or registered
trademarks owned by the Video Electronics
Standards Association (VESA) in the United
States and other countries.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your product.
To access the latest user guide, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Manuals.
First Edition: February 2023
Document part number: N36209-001
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About this guide
This guide provides technical specifications and information about monitor features, setting up the
monitor, and using the software. Depending on the model, your monitor may not have all the features
included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example,
messages related to property damage). Warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI® technology.
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Table of contents
1 Getting started .......................................................................................................................................................................................................................................1
Important safety information................................................................................................................................................................................................ 1
More HP resources...................................................................................................................................................................................................................... 2
Preparing to call technical support...................................................................................................................................................................... 2
Getting to know your monitor............................................................................................................................................................................................... 2
Features ................................................................................................................................................................................................................................... 2
Rear components.............................................................................................................................................................................................................. 4
Locating the serial number and product number...................................................................................................................................... 4
Setting up the monitor .............................................................................................................................................................................................................. 5
Attaching the monitor stand...................................................................................................................................................................................... 5
Attaching the monitor stand (curved models)...............................................................................................................................................7
Mounting the monitor head........................................................................................................................................................................................8
Removing the monitor stand..........................................................................................................................................................................8
Attaching the monitor head to a mounting device.........................................................................................................................9
Connecting the cables ................................................................................................................................................................................................10
Adjusting the monitor................................................................................................................................................................................................... 12
Turning on the monitor.................................................................................................................................................................................................14
HP watermark and image retention policy....................................................................................................................................................15
2 Using the monitor..............................................................................................................................................................................................................................16
Downloading software and utilities...............................................................................................................................................................................16
Downloading OMEN Gaming Hub and accessing OMEN Lighting Studio........................................................................................16
Using the OSD menu................................................................................................................................................................................................................16
Selecting color presets...........................................................................................................................................................................................................17
Display mode status.................................................................................................................................................................................................................18
Using Auto-Sleep Mode (select products only).....................................................................................................................................................18
Using low blue light mode (select products only) ................................................................................................................................................19
3 Support and troubleshooting..................................................................................................................................................................................................20
Solving common issues........................................................................................................................................................................................................20
Button lockouts ............................................................................................................................................................................................................................21
4 Maintaining the monitor.............................................................................................................................................................................................................. 22
Maintenance guidelines........................................................................................................................................................................................................ 22
Cleaning the monitor ................................................................................................................................................................................................... 22
Shipping the monitor.................................................................................................................................................................................................... 23
Appendix A Technical specifications .....................................................................................................................................................................................24
60.5 cm (23.8 in) model specifications ........................................................................................................................................................................24
68.6 cm (27 in) model specifications............................................................................................................................................................................ 25
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68.6 cm (27 in) QHD model................................................................................................................................................................................................... 25
80.0 cm (31.5 in) QHD model...............................................................................................................................................................................................26
80.0 cm (31.5 in) QHD curved model..............................................................................................................................................................................27
Preset display resolutions....................................................................................................................................................................................................27
60.5 cm (23.8 in) model................................................................................................................................................................................................ 28
68.6 cm (27 in) model.................................................................................................................................................................................................... 28
68.6 cm (27 in) QHD model .......................................................................................................................................................................................29
80.0 cm (31.5 in) QHD model..................................................................................................................................................................................... 31
80.0 cm (31.5 in) QHD curved model.................................................................................................................................................................. 32
High-definition video formats...........................................................................................................................................................................................33
60.5 cm (23.8 in) model and 68.6 cm (27 in) model ..................................................................................................................................33
68.6 cm (27 in) QHD model and 80.0 cm (31.5 in) QHD model..........................................................................................................33
80.0 cm (31.5 in) QHD curved model..................................................................................................................................................................34
Energy saver feature...............................................................................................................................................................................................................34
Appendix B Accessibility................................................................................................................................................................................................................35
HP and accessibility.................................................................................................................................................................................................................35
Finding the technology tools you need...........................................................................................................................................................35
The HP commitment.....................................................................................................................................................................................................35
International Association of Accessibility Professionals (IAAP)..................................................................................................36
Finding the best assistive technology.............................................................................................................................................................36
Assessing your needs .....................................................................................................................................................................................36
Accessibility for HP products.....................................................................................................................................................................36
Monitor accessibility features ..........................................................................................................................................................................................37
Built-in accessibility features..................................................................................................................................................................................37
Text to Speech (select products/regions only)...........................................................................................................................................37
What is Accessibility Mode?....................................................................................................................................................................................37
How do you turn Accessibility Mode on or off?.........................................................................................................................................37
Standards and legislation ...................................................................................................................................................................................................38
Standards.............................................................................................................................................................................................................................38
Mandate 376 – EN 301 549............................................................................................................................................................................39
Web Content Accessibility Guidelines (WCAG).............................................................................................................................39
Legislation and regulations.....................................................................................................................................................................................39
Useful accessibility resources and links ..................................................................................................................................................................39
Organizations....................................................................................................................................................................................................................40
Educational institutions.............................................................................................................................................................................................40
Other disability resources .......................................................................................................................................................................................40
HP links...................................................................................................................................................................................................................................40
Contacting support...................................................................................................................................................................................................................41
Index................................................................................................................................................................................................................................................................ 42
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Getting started1
Read this chapter to learn about safety information and where to find additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a
power source and connection appropriate for this monitor. For information about the correct power cord
set to use with the monitor, see the
Product Notices
provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-
pin outlet.
Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the
Safety & Comfort Guide
provided with your user guides.
It describes proper workstation setup and proper posture, health, and work habits for computer users.
The
Safety & Comfort Guide
also provides important electrical and mechanical safety information. The
Safety & Comfort Guide
is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device
such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this capability. Use a power strip
whose manufacturer offers a damage replacement policy so that you can replace the equipment if
surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the floor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a
controlled luminous environment to avoid interference from surrounding light and bright surfaces that
might cause disturbing reflections from the screen.
Getting started 1
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More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 1-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go
to http://www.hp.com/support, and follow the instructions to find your
product.
– or –
Select the Search icon in the taskbar, type support in the search box,
and then select
HP Support Assistant.
– or –
Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other
cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 20, a call to technical
support can provide additional help. Have the following information available when you call.
Monitor model number
Monitor serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they
are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
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Display features
60.5 cm, 23.8-in screen with 1920 × 1080 @ 165 Hz FHD resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
68.6 cm, 27-in screen with 1920 × 1080 @ 165 Hz FHD resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
68.6 cm, 27-in screen with 2560 × 1440 @ 165 Hz QHD resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
80.0 cm, 31.5-in screen with 2560 × 1440 @ 165 Hz QHD resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
80.0 cm, 31.5-in curved screen with 2560 × 1440 @ 165 Hz QHD resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original
aspect ratio
Liquid crystal display (LCD) with active matrix and in-plane switching (IPS) (select models)
VA panel technology (select models)
Wide color gamut to provide coverage of sRGB/DCI-P3 color spaces
Nonglare panel with an LED backlight
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
Tilt, swivel, and height adjustment capabilities
Pivot capability to rotate the monitor head from landscape to portrait orientation (select models)
On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
Energy saver feature to meet requirements for reduced power consumption
Cable management feature for placement of cables and cords
Connectors
DisplayPort™ video input (cable included)
High-Definition Multimedia Interface® (HDMI) video input (2)
Audio-out (headphone) jack
Plug and Play capability, if supported by your operating system
Monitor stand
Removable stand for flexible monitor head mounting solutions
HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and
then remove it with the convenient sliding tab release
VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm
VESA mounting capability (100 × 100 mm) for attaching the monitor to a swing arm mount
Features 3
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Support for a mounting bracket to attach the monitor to a workstation
NOTE: To access the latest user guide and product notices, go to http://www.hp.com/support, and
follow the instructions to find your product. Then select Manuals.
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
NOTE: Depending on the model, your monitor components might be different.
Table 1-2 Rear components and their descriptions
Component Description
(1) Power button Turns the monitor on or off.
(2) OSD control Adjusts settings in the OSD menu.
(3) Power connector Connects the power cord to the monitor.
(4) HDMI ports (2) Connect the HDMI cable to a source device such as a computer or game console.
(5) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game
console.
(6) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, or a television
audio cable.
CAUTION: To reduce the risk of personal injury, adjust the volume before using
headphones or earbuds.
Locating the serial number and product number
Depending on the product, the serial number and product number are located on a label on the rear of
the monitor or on a label under the front bezel of the monitor head. You might need these numbers when
contacting HP for support.
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Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your
monitor to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure
on the panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the
screen will not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent
damage to the control buttons, position the monitor facedown on a flat surface covered with protective
sheet foam or a nonabrasive cloth.
Attaching the monitor stand
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely
attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might
cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
Setting up the monitor 5
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1. Attach the VESA cover.
2. Align the stand with the base (1), secure the latch (2), and tighten the screw (3).
3. Position the monitor head facedown on a flat surface covered by a protective sheet made of foam
or a clean, dry cloth.
4. Attach the stand assembly to the back of the monitor.
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Attaching the monitor stand (curved models)
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely
attach a stand to a curved monitor.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might
cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
1. Position the monitor head facedown in the original packing box and attach the VESA cover to the
back of the monitor.
2. Align the base with the stand (1), secure the latch (2), and tighten the screw (3).
Attaching the monitor stand (curved models) 7
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3. Attach the stand to the back of the monitor.
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this
section to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a
third-party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws.
Longer screws might damage the monitor. Be sure that the manufacturers mounting solution is
compliant with the VESA standard and is rated to support the weight of the monitor head. For best
performance, use the power and video cables provided with the monitor.
NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, first remove the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned off, and all
cables are disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown on a flat surface covered by protective sheet made of foam or a
clean, dry cloth.
CAUTION: If you are removing the stand from a curved monitor, position the monitor facedown in
the original packing box. Then remove the stand. Positioning a curved monitor facedown on a flat
surface might damage the monitor.
3. Push up the latch near the bottom center of the stand’s mounting plate (1).
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4. Lift the stand up and off the monitor head (2).
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a
mounting device. To avoid damage to your monitor, follow these instructions.
1. Remove the four screws from the VESA holes located on the rear of the monitor head.
Attaching the monitor head to a mounting device 9
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2. Remove the hinge from the VESA recess located on the rear of the monitor head.
3. To attach the monitor head to a swing arm or other mounting device, align the mounting plate on
the swing arm with the screw holes on the back of the monitor head (1).
IMPORTANT: If these instructions do not apply to your device, then follow the mounting device
manufacturers instructions when mounting the monitor to a wall or swing arm.
4. Insert four mounting screws through the holes on the mounting device and into the VESA screw
holes on the back of the monitor head (2) and secure the screws (3).
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your
monitor functions when you connect certain cables.
NOTE: The monitor supports HDMI or DisplayPort inputs. The video mode is determined by the video
cable used. The monitor automatically determines which inputs have valid video signals. You can select
the inputs through the OSD menu. The monitor ships with select cables. Not all cables shown in this
section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
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2. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. To select any
input, open the OSD menu and select Input.
Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor
and the other end to the DisplayPort connector on the source device.
Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other
end to the HDMI port on the source device.
3. Connect one end of the power cord to the power connector on the monitor and the other end to an
AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Connecting the cables 11
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Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power
cord from the AC outlet, grasp the cord by the plug.
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options outlined in this
section.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s
top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is
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positioned low and reclined might be more comfortable for users with corrective lenses. Reposition
your monitor as you adjust your working posture throughout the work day.
3. Swivel the monitor to the left or right for the best viewing angle.
4. You can pivot the monitor head from landscape to portrait orientation viewing to adapt to your
application (not available on curved-screen models).
a. Adjust the monitor to full-height position and tilt the monitor back to full tilt position (1).
b. Pivot the monitor counterclockwise or clockwise 90° from landscape to portrait orientation (2).
IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom-
right corner of the monitor panel will come in contact with the base and potentially cause
damage to the monitor.
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor.
The speaker bar will come in contact with the base when the monitor pivots and potentially
cause damage to the monitor or speaker bar.
Adjusting the monitor 13
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NOTE: Use the operating system's display settings to rotate the image on the screen from
portrait to landscape. To rotate the OSD from portrait to landscape, open the OSD menu and
select Menu, select Menu Rotation, and then select Portrait.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup
indicators, and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on
the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen
saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image
retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not
covered under the HP warranty.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature might be
enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: On select HP monitors, you can disable the power light in the OSD menu. Press the center of
the OSD controller to open the OSD, select Power, select Power LED, and then select Off.
Press the power button on the monitor to turn it on.
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When you first turn on your monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the status of the auto-switch source setting (On or
Off; default setting is On), the current preset display resolution, and the recommended preset display
resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) and VA display technology, which provides
ultrawide viewing angles and advanced image quality. Though suitable for many applications, this panel
technology is not suitable for static, stationary, or fixed images for long periods of time, unless you use
screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks
on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP
warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the
power management setting, if supported on your computer, to turn off the monitor when the computer is
idle.
HP watermark and image retention policy 15
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Using the monitor2
This chapter describes how to use your monitor and its features, including software and utilities, the
OSD menu, and power modes.
Downloading software and utilities
You can download and install these files from HP Support.
INF (Information) file
ICM (Image Color Matching) files
To download the files:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search field and follow the on-screen instructions.
Downloading OMEN Gaming Hub and accessing OMEN Lighting
Studio
You can download and install OMEN Gaming Hub from the Microsoft Store app. You must install OMEN
Gaming Hub to access OMEN Light Studio.
NOTE: Be sure to download OMEN Gaming Hub to access OMEN Light Studio in order to have full
control and to customize RGB lighting effects.
To download the application:
1. Select Start from the taskbar.
2. Select the Microsoft Store app.
3. Type OMEN Gaming Hub and select Get.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing
features of your monitor.
To access the OSD menu and make adjustments:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the center of the OSD controller.
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3. Move the controller up, down, left, or right to navigate menu choices. Press the center of the
controller to make a selection.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for
each setting and its impacts on your monitor's appearance or performance.
Table 2-1 OSD menu options (select products only)
Main menu Description
Gaming Selects and adjusts gaming preferences, such as AMD FreeSync™ or Adaptive-Sync, MPRT,
response time, frame rate, crosshair, message timers, and multiple-monitor alignment.
Image Adjusts the screen image, including brightness, contrast, dynamic contrast, black stretch,
sharpness, video level, and image scaling.
Color Provides a variety of color presets that configure the monitor for different viewing situations.
Input Selects the video input signal (DisplayPort or HDMI).
Power Adjusts the power settings.
Menu Adjusts the OSD menu.
Management Returns all OSD menu settings to the factory default settings.
Information Contains information about current mode, optimal mode, color setting, display mode, firmware
package version, hardware revision, and serial number.
Exit Exits the OSD menu screen.
Selecting color presets
Use the OSD menu to select from a variety of color presets that configure the monitor for a variety of
different viewing situations.
To access the color presets:
1. In the OSD menu, select the Color menu.
2. Select a color preset. The following table describes the available color presets.
NOTE: Each preset has both a standard dynamic range (SDR) and high dynamic range (HDR)
configuration.
Table 2-2 Color presets and descriptions
Color preset Description
Gaming A high brightness preset that takes advantage of the native, wide gamut of the monitor. In HDR, this
preset uses the 2084 PQ + clip response, as recommended by the HDR Gaming Interest Group, a
consortium of gaming developers and monitor manufacturers.
Standard Recommended for general computing use, this preset has an sRGB gamut in SDR and a P3 gamut in
HDR. Both modes have a D65 white point.
Warm This color preset provides a warmer D55 white point for the SDR mode. This white point is close to
that used by 35 mm projectors and may be preferred for watching black-and-white films because it
more closely matches their original appearance.
Cool Identical to the Standard color preset, but provides a cooler, more blue look than the standard white
point. This preset uses a D75 white point.
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Table 2-2 Color presets and descriptions (continued)
Color preset Description
Night Night mode is a low blue light preset that reduces the amount of blue spectral energy emitted by the
monitor. This color preset has a very warm color temperature (2856K).
Native This is the native color temperature and gamut of the LCD panel (no color processing or tuning is
performed).
HP Enhance+ The HP Enhance+ color submenu/preset adds an additional level of detail (sharpness and contrast)
to static images and motion video to enhance their appearance. The three user-selectable options
are Low, Medium, and High. The default is Medium.
RGB Gain Adjust Use this setting to adjust the color temperature of any color preset. RGB gain adjustments are
stored separately for each color preset.
Cinema Use this mode for watching movies. It should be set to industry standard values for SDR content.
Display mode status
When you turn on the monitor, the status message shows the display mode. The display mode is also
displayed when you change the video input.
The current display mode shows in the Information menu window and at the bottom of the OSD’s main
menu in the status bar area. Modes of operation vary by model. The most common modes are Normal,
AdaptiveSync, and AMD FreeSync Premium.
To turn on the AdaptiveSync or AMD FreeSync mode:
1. Press the center of the OSD controller to open the OSD.
2. In the OSD, select Gaming.
3. Select AdaptiveSync or AMD FreeSync Premium, and then select On.
NOTE: The AdaptiveSync menu default setting is on.
Using Auto-Sleep Mode (select products only)
Your monitor has an energy-saving feature called Auto-Sleep Mode, a reduced power state. This section
describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when
the computer signals low power mode (absence of either horizontal or vertical sync signal).
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight
turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this
reduced power state. The monitor wakes from Auto-Sleep mode when the computer sends an active
signal to the monitor (for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD, or press the center of the OSD controller to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select Off.
18 Chapter 2 Using the monitor
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Using low blue light mode (select products only)
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This
monitor uses a low blue light panel in default setting mode.
In the default setting mode, this monitor's low blue light panel is certified by TÜV to reduce blue light
output and create a more relaxing and less stimulating image while you read content on the screen.
Using low blue light mode (select products only) 19
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Support and troubleshooting3
If your monitor is not working as expected, you might be able to resolve the issue by following the
instructions in this section.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
Table 3-1 Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
blinking.
Power cord is disconnected. Connect the power cord.
Monitor is off. Press the monitor power button.
NOTE: If pressing the power button has no effect, press
and hold the power button for 10 sec to disable the Power
Button Lockout feature.
Video cable is improperly
connected.
Connect the video cable properly. For more information,
see Connecting the cables on page 10.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Open the OSD menu and select the Input menu. Set Auto-
Switch Input to Off and manually select the input.
or
Replace the video card or connect the video cable to one
of the computer’s on-board video sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is
disconnected.
Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
off while connecting the video cable.
“Input Signal Out of Range”
is displayed on screen.
Video resolution and/or refresh
rate are set higher than the monitor
supports.
Change the settings to a supported setting (see Preset
display resolutions on page 27).
The monitor does not enter
into a low-power sleep
state.
The monitor's power saving control
is disabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed. The monitor's OSD Lockout
function is enabled.
Press and hold the left OSD control button for 10 seconds
to disable the OSD Lockout function.
“Power Button Lockout” is
displayed.
The monitor's Power Button
Lockout feature is enabled.
Press and hold the Power button for 10 seconds to unlock
the power button function.
20 Chapter 3 Support and troubleshooting
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Button lockouts
The button lockout function is available only when the monitor is on, an active signal is displayed, and
the OSD menu is closed. Holding down the power button for 10 seconds disables that button. You can
re-enable the button by holding it down again for 10 seconds.
Power button lockout: Holding down the power button for 10 seconds disables that button. You can
re-enable the button by holding it down again for 10 seconds.
OSD lockout: Press and hold the left button on the OSD control for 10 seconds. You can re-enable
the button by holding it down again for 10 seconds.
Accessibility on/off: Press and hold the center button of the OSD control for 4 seconds. You can
re-enable the button by holding it down again for 4 seconds.
Button lockouts 21
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Maintaining the monitor4
Properly maintained, your monitor can run for many years. These instructions provide steps you can
perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Use only a power source and connection appropriate for this monitor, as indicated on the label or
back plate of the monitor.
Be sure that the total ampere rating of the products connected to the outlet does not exceed the
current rating of the AC outlet and that the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating
(AMPS or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
Turn the monitor off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
Never block the slots and openings of the cabinet or push objects into them. These openings
provide ventilation.
Do not drop the monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn off the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
22 Chapter 4 Maintaining the monitor
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4. For more difficult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might
damage the monitor.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. Never spray the cleaner directly on the screen surface. It can run behind the bezel and
damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation
openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry
before use.
5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best
practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant
that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and
30% water. This solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
Shipping the monitor 23
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Technical specificationsA
This section contains technical specifications for the physical aspects of your monitor, such as the
weight and viewing dimensions, as well as required environmental operating conditions and power
source ranges.
All specifications represent the typical specifications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the model-
specific QuickSpecs.
60.5 cm (23.8 in) model specifications
This section provides specifications for your monitor.
Table A-1 Technical specifications
Specification Measurement
Display 60.5 cm 23.8 in
Type IPS
Viewable image size 60.47 cm diagonal 23.81 in diagonal
Maximum weight (unpacked) 6.35 kg 14.0 lbs
Dimensions (include base)
Height (highest position) 46.53 cm 18.32 in
Height (lowest position) 36.53 cm 14.38 in
Depth 19.83 cm 7.81 in
Width 53.94 cm 21.24 in
Tilt –5° to 23°
Swivel ± 360°
Pivot CW 90° to 92° CCW 90° to 92°
Height adjustment 100 ± 3 mm
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –40°C to 65°C –40°F to 149°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz 1.3 A
Input terminal Two HDMI ports, one DisplayPort connector, and one audio-out
(headphone) connector
24 Appendix A Technical specifications
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68.6 cm (27 in) model specifications
This section provides specifications for your monitor.
Table A-2 Technical specifications
Specification Measurement
Display, wide-screen 68.6 cm 27 in
Type IPS
Viewable image size 68.47 cm diagonal 26.96 in diagonal
Maximum weight (unpacked) 8.08 kg 17.81 lbs
Dimensions (include base)
Height (highest position) 52.37 cm 20.62 in
Height (lowest position) 42.37 cm 16.68 in
Depth 22.33 cm 8.79 in
Width 61.36 cm 24.16 in
Tilt –5° to 20°
Swivel ±360°
Pivot CW 90° to 92° CCW 90° to 92°
Height adjustment 100 ± 3mm
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –40°C to 65°C –40°F to 149°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz 1.3A
Input terminal Two HDMI ports, one DisplayPort connector, and one audio-out
(headphone) jack
68.6 cm (27 in) QHD model
This section provides specifications for your monitor.
Table A-3 Technical specifications
Specification Measurement
Display, wide-screen 68.6 cm 27 in
Type IPS
Viewable image size 68.47 cm diagonal 26.96 in diagonal
Maximum weight (unpacked) 7.41 kg 16.34 lbs
Dimensions (include base)
Height (highest position)
52.37 cm 20.62 in
68.6 cm (27 in) model specifications 25
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Table A-3 Technical specifications (continued)
Specification Measurement
Height (lowest position) 42.37 cm 16.68 in
Depth 22.33 cm 8.79 in
Width 61.36 cm 24.16 in
Tilt –5° to 20°
Swivel ± 360°
Pivot CW 90° to 92° CCW 90° to 92°
Height adjustment 100 ± 3mm
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –40°C to 65°C –40°F to 149°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz 1.5 A
Input terminal Two HDMI ports, one DisplayPort connector, and one audio-out
(headphone) jack
80.0 cm (31.5 in) QHD model
This section provides specifications for your monitor.
Table A-4 Technical specifications
Specification Measurement
Display 80.0 cm 31.5 in
Type IPS
Viewable image size 80.01 cm diagonal 31.50 in diagonal
Maximum weight (unpacked) 8.98 kg 19.8 lbs
Dimensions (include base)
Height (highest position) 61.88 cm 24.36 in
Height (lowest position) 51.88 cm 20.43 in
Depth 24.33 cm 9.58 in
Width 71.35 cm 28.09 in
Tilt –5° to 20°
Swivel ±360°
Pivot CW 90° to 92° CCW 90° to 92°
Height adjustment 100 ± 3mm
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
26 Appendix A Technical specifications
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Table A-4 Technical specifications (continued)
Specification Measurement
Storage temperature –40°C to 65°C –40°F to 149°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz 1.5 A
Input terminal Two HDMI ports, one DisplayPort connector, and one audio-out
(headphone) jack
80.0 cm (31.5 in) QHD curved model
This section provides specifications for your monitor.
Table A-5 Technical specifications
Specification Measurement
Display 80.0 cm 31.5 in
Type VA
Viewable image size 80.01 cm diagonal 31.50 in diagonal
Maximum weight (unpacked) 10.38 kg 22.88 lbs
Dimensions (include base)
Height (highest position) 61.26 cm 24.12 in
Height (lowest position) 51.26 cm 20.18 in
Depth 24.33 cm 9.58 in
Width 70.86 cm 27.90 in
Tilt –5° to 20°
Swivel ± 360°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –40°C to 65°C –40°F to 149°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz 1.5 A
Input terminal Two HDMI ports, one DisplayPort connector, and one audio-out
(headphone) jack
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults.
The monitor automatically recognizes these preset modes, and they will appear properly sized and
centered on the screen.
80.0 cm (31.5 in) QHD curved model 27
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60.5 cm (23.8 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-6 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.94
2 640 × 480 37.5 75
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45 60
9 1280 × 800 49.702 59.81
10 1280 × 1024 63.981 60.02
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60 60
14 1680 × 1050 65.29 59.954
15 1920 × 1080 67.5 60
16 1920 × 1080 135 120
17 1920 × 1080 166.587 143.981
18 1920 × 1080 192.788 164.9174
Table A-7 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 640 × 480 31.469 59.94
2 480p 720 × 480 31.469 59.94
3 720p60 1280 × 720 45 60
4 720p 1680 × 720 90 120
5 1080p60 1920 × 1080 67.5 60
6 1080p100 1920 × 1080 112.5 100
7 1080p120 1920 × 1080 135 120
68.6 cm (27 in) model
This section provides preset display resolutions and preset timing resolutions.
28 Appendix A Technical specifications
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Table A-8 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.94
2 640 × 480 37.5 75
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45 60
9 1280 × 800 49.702 59.81
10 1280 × 1024 63.981 60.02
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60 60
14 1680 × 1050 65.29 59.954
15 1920 × 1080 67.5 60
16 1920 × 1080 135 120
17 1920 × 1080 166.587 143.981
18 1920 × 1080 192.788 164.9174
Table A-9 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 640 × 480 31.469 59.94
2 480p 720 × 480 31.469 59.94
3 720p60 1280 × 720 45 60
4 720p 1680 × 720 90 120
5 1080p60 1920 × 1080 67.5 60
6 1080p100 1920 × 1080 112.5 100
7 1080p120 1920 × 1080 135 120
68.6 cm (27 in) QHD model
This section provides preset display resolutions and preset timing resolutions.
68.6 cm (27 in) QHD model 29
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Table A-10 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.94
2 640 × 480 37.5 75
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45 60
9 1280 × 800 49.702 59.81
10 1280 × 1024 63.981 60.02
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60 60
14 1680 × 1050 65.29 59.954
15 1920 × 1080 67.5 60
16 1920 × 1200 74.038 59.95
17 2560 × 1440 88.787 59.951
18 2560 × 1440 111.857 74.971
19 2560 × 1440 182.996 119.998
20 2560 × 1440 222.151 143.973
21 2560 × 1440 247.41 164.83
Table A-11 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p4:3 640 × 480 31.469 59.94
2 720 × 480p4:3 720 × 480 31.469 59.94
3 720 × 480p16:9 720 × 480 31.469 59.94
4 1280 × 720p16:9 1280 × 720 45 60
5 1920 × 1080p16:9 1920 × 1080 67.5 60
6 1920 × 1080p16:9 1920 × 1080 135 120
7 1920 × 1080p16:9 1920 × 1080 112.5 100
30 Appendix A Technical specifications
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80.0 cm (31.5 in) QHD model
This section provides preset display resolutions and preset timing resolutions.
Table A-12 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.94
2 640 × 480 37.5 75
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45 60
8 1280 × 800 49.702 59.81
9 1280 × 1024 63.981 60.02
10 1280 × 1024 79.976 75.025
11 1440 × 900 55.935 59.887
12 1600 × 900 60 60
13 1680 × 1050 65.29 59.954
14 1920 × 1080 67.5 60
15 1920 × 1200 74.038 59.95
16 2560 × 1440 88.787 59.951
17 2560 × 1440 111.857 74.971
18 2560 × 1440 182.996 119.998
19 2560 × 1440 222.151 143.973
20 2560 × 1440 247.41 164.83
Table A-13 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p4:3 640 × 480 31.469 59.94
2 720 × 480p4:3 720 × 480 31.469 60
3 720 × 480p16:9 720 × 480 31.469 60
4 1280 × 720p16:9 1280 × 720 67.5 60
5 1920 × 1080p16:9 1920 × 1080 67.433 59.94
6 1920 × 1080p16:9 1920 × 1080 135 120
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
80.0 cm (31.5 in) QHD model 31
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Table A-13 Preset timing resolutions (continued)
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p4:3 640 × 480 31.469 59.94
2 720 × 480p4:3 720 × 480 31.469 59.94
3 720 × 480p16:9 720 × 480 31.469 59.94
4 1280 × 720p16:9 1280 × 720 45 60
5 1920 × 1080p16:9 1920 × 1080 67.5 60
6 1920 × 1080p16:9 1920 × 1080 135 120
7 1920 × 1080p16:9 1920 × 1080 112.5 100
80.0 cm (31.5 in) QHD curved model
This section provides preset display resolutions and preset timing resolutions.
Table A-14 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.94
2 640 × 480 37.5 75
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75
8 1280 × 720 45 60
9 1280 × 800 49.702 59.81
10 1280 × 1024 63.981 60.02
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.887
13 1600 × 900 60 60
14 1680 × 1050 65.29 59.954
15 1920 × 1080 67.5 60
16 1920 × 1200 74.038 59.95
17 2560 × 1440 88.787 59.951
18 2560 × 1440 111.857 74.971
19 2560 × 1440 182.996 119.998
20 2560 × 1440 222.151 143.973
21 2560 × 1440 247.41 164.83
32 Appendix A Technical specifications
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Table A-15 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640×480p4:3 640 × 480 31.469 59.94
2 720×480p4:3 720 × 480 31.469 60
3 720×480p16:9 720 × 480 31.469 60
4 1280×720p16:9 1280 × 720 67.5 60
5 1920×1080p16:9 1920 × 1080 67.433 59.94
6 1920×1080p16:9 1920 × 1080 135 120
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p4:3 640 × 480 31.469 59.94
2 720 × 480p4:3 720 × 480 31.469 59.94
3 720 × 480p16:9 720 × 480 31.469 59.94
4 1280 × 720p16:9 1280 × 720 45 60
5 1920 × 1080p16:9 1920 × 1080 67.5 60
6 1920 × 1080p16:9 1920 × 1080 135 120
7 1920 × 1080p16:9 1920 × 1080 112.5 100
High-definition video formats
This section provides high-definition video formats.
60.5 cm (23.8 in) model and 68.6 cm (27 in) model
This section provides high-definition video formats for the 60.5 cm (23.8 in) and 68.6 cm (27 in) models.
Table A-16 High-definition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 640 × 480 31.469 59.94
2 480p 720 × 480 31.469 59.94
3 720p60 1280 × 720 45 60
4 720p 1680 × 720 90 120
5 1080p60 1920 × 1080 67.5 60
6 1080p100 1920 × 1080 112.5 100
7 1080p120 1920 × 1080 135 120
68.6 cm (27 in) QHD model and 80.0 cm (31.5 in) QHD model
This section provides high-definition video formats for the 68.6 cm (27 in) and 80.0 cm (31.5 in) QHD
models.
High-definition video formats 33
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Table A-17 High-definition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p4:3 640 × 480 31.469 59.94
2 720 × 480p4:3 720 × 480 31.469 60
3 720 × 480p16:9 720 × 480 31.469 60
4 1280 × 720p16:9 1280 × 720 67.5 60
5 1920 × 1080p16:9 1920 × 1080 67.433 59.94
6 1920 × 1080p16:9 1920 × 1080 135 120
7 1920 × 1080p16:9 1920 × 1080 113.3 100
80.0 cm (31.5 in) QHD curved model
This section provides high-definition video formats for the 80.0 cm (31.5 in) curved model.
Table A-18 High-definition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480p4:3 640 × 480 31.469 59.94
2 720 × 480p4:3 720 × 480 31.469 60
3 720 × 480p16:9 720 × 480 31.469 60
4 1280 × 720p16:9 1280 × 720 67.5 60
5 1920 × 1080p16:9 1920 × 1080 67.433 59.94
6 1920 × 1080p16:9 1920 × 1080 135 120
7 1920 × 1080p16:9 1920 × 1080 113.3 100
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync
signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen
is blank, the backlight is turned off, and the power light turns amber. In the reduced power state, the
monitor uses < 0.5 W of power. There is a brief warm-up period before the monitor returns to its normal
operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has
energy-saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to initiate
the reduced power state at a predetermined time. When the monitor Sleep Timer utility initiates the
reduced power state, the power light blinks amber.
34 Appendix A Technical specifications
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AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone
everywhere can use, either on a standalone basis or with appropriate third-party assistive technology
(AT) devices or applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is
reflected in everything HP does. HP strives to create an inclusive environment focused on connecting
people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you
create independence at home, at work, and in the community. Assistive technology helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 36.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities.
This commitment supports the company's diversity objectives and helps ensure that the benefits of
technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be effectively
used by everyone, including people with disabilities, either on a standalone basis or with appropriate
assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All
HP managers and employees are expected to support these objectives and their implementation in
accordance with their roles and responsibilities:
Raise the level of awareness of accessibility issues within HP, and provide employees with the
training they need to design, produce, market, and deliver accessible products and services.
Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
Document accessibility features, and make information about HP products and services publicly
available in an accessible form.
Establish relationships with leading assistive technology and solution providers.
Support internal and external research and development that improves assistive technology
relevant to HP products and services.
Accessibility 35
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Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility profession through
networking, education, and certification. The objective is to help accessibility professionals develop and
advance their careers and to better enable organizations to integrate accessibility into their products
and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field of
accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing
products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and
organizations to learn from one another. If you are interested in learning more, go to
http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn
about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing
accessibility awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest,
or any other assistive technology to help with your specific situation—a variety of assistive technologies
make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several
products, answer your questions, and facilitate your selection of the best solution for your situation.
You will find that professionals qualified to do AT assessments come from many fields, including those
licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other
areas of expertise. Others, while not certified or licensed, can also provide evaluation information.
You will want to ask about the individual's experience, expertise, and fees to determine if they are
appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help
you select the specific assistive technology features and products most appropriate for your situation.
HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Office of Aging and Accessibility.
HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the
Search our knowledge search box. Select the appropriate
operating system in the results.
HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
36 Appendix B Accessibility
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If you need additional support with the accessibility features on your HP product, see Contacting
support on page 41.
Additional links to external partners and suppliers that may provide additional assistance:
Microsoft Accessibility information (Windows and Microsoft Office)
Google Products accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features
HP monitors enable you to find and configure display settings directly from your monitor, without
needing to use an external device such as a computer, using multiple types of accessibility
enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor.
Physical buttons or a Joypad that are tactilely discoverable.
Physical button or Joypad labels that are displayed on-screen.
On-Screen Display (OSD) menu
Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
Focus indication is provided.
Text to Speech (select products/regions only)
Text to Speech converts text into spoken words. You can enable text to assist you when reading text on
the monitor.
If your monitor has built-in speakers, the Text to Speech feature is available on your monitor.
NOTE: The Text to Speech feature is spoken in English only.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on the screen.
When you turn on Accessibility Mode, the following adjustments are made:
Menu timeout setting is set to the maximum duration of 60 seconds (default is 30 seconds).
Language is set to English, which is the only language currently supported in Accessibility Mode.
When Accessibility Mode is turned off, the previous language is used.
On FHD monitors, the OSD menu is set to a fixed position in the lower-right quadrant of the screen.
Menu items, text, and other elements meet a 4.5:1 contrast ratio or greater.
Text is enlarged to a 4.8 mm or larger font size.
How do you turn Accessibility Mode on or off?
Turn Accessibility Mode on or off using either physical monitor controls or an OSD menu.
Monitor accessibility features 37
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On a monitor with a Joypad, press and hold the center of the Joypad for four seconds to turn
Accessibility Mode on or off.
When Accessibility Mode is turned on using a physical button, an Accessibility Mode is On message
is displayed. When Accessibility Mode is turned off using a physical button, an Accessibility Mode is
Off message is displayed.
Using the OSD menu
To turn on Accessibility Mode, set the language to English, and then select Management >
Accessibility > On.
To turn off Accessibility Mode, select Management > Accessibility > Off.
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons
with disabilities. These regulations are historically applicable to telecommunications products and
services, PCs and printers with certain communications and video playback features, their associated
user documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities.
38 Appendix B Accessibility
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The standards contain technical criteria specific to various types of technologies, as well as
performance-based requirements which focus on functional capabilities of covered products. Specific
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard specifies the accessibility requirements applicable to ICT
products and services, with a description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps
web designers and developers create sites that better meet the needs of people with disabilities or
age-related limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG
2.0 provides characteristics of accessible content:
Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability
of presentation, and color contrast)
Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
Understandable (by addressing readability, predictability, and input assistance)
Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. These links
provide information about key legislation, regulations, and standards.
United States
Canada
Europe
Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities
and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes
only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on
this page does not imply endorsement by HP.
Mandate 376 – EN 301 549 39
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Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
American Association of People with Disabilities (AAPD)
The Association of Assistive Technology Act Programs (ATAP)
Hearing Loss Association of America (HLAA)
Information Technology Technical Assistance and Training Center (ITTATC)
Lighthouse International
National Association of the Deaf
National Federation of the Blind
Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and
age-related limitations.
California State University, Northridge, Center on Disabilities (CSUN)
University of Wisconsin - Madison, Trace Center
University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related
limitations.
ADA (Americans with Disabilities Act) Technical Assistance Program
ILO Global Business and Disability network
EnableMart
European Disability Forum
Job Accommodation Network
Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
40 Appendix B Accessibility
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Contacting support
HP offers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
Customers who are deaf or hard of hearing who have questions about technical support or
accessibility of HP products:
Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
Customers with other disabilities or age-related limitations who have questions about technical
support or accessibility of HP products:
Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
Contacting support 41
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Index
A
accessibility 35, 36, 39, 40
accessibility needs
assessment 36
assistive technology (AT)
finding 36
purpose 35
AT (assistive technology)
finding 36
purpose 35
audio-out (headphone) jack 4
C
calling technical support 2
color presets 17
components
rear 4
connectors 4
DisplayPort 4
power 4
customer support,
accessibility 41
D
DisplayPort connector 4
G
getting started 1
getting to know your monitor 2
H
HDMI port 4
HP Assistive Policy 35
HP resources 2
HP support 2
I
International Association of
Accessibility Professionals 36
J
jacks
audio-out (headphone) 4
L
label 4
P
ports 4
HDMI 4
power connector 4
product label 4
product number 4
R
rear components 4
resources, accessibility 39
S
safety information 1
Section 508 accessibility
standards 38
serial number 4
standards and legislation,
accessibility 38
support 2
T
technical support 2
Text to Speech 37
W
warnings 1
42 Index

Specifications

Indexed Terms: Monitor

HP AK2B3AA Questions and Answers

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