BG-UHD-VWP19
4K 1x9 HDMI Video Wall Processor with Seamless
Switching/Scaling/EDID Management
User Manual
BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: +1(888)499-9906 · Email: support@bzbgear.com 2
BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 6
Specifications 7
Operation Controls and Functions 8
Software Operation 10
IR Remote Guide 13
Connection Diagram 14
Troubleshooting 15
Tech Support 16
Limited Product Warranty Terms 16
Mission Statement 16
Copyright 16
Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: +1(888)499-9906 · Email: support@bzbgear.com 3
BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
● To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
● The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
● Do not expose the product to rain or moisture.
● To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
● Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
● This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
● Installation and use of this product must strictly comply with local electrical safety
standards.
Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: +1(888)499-9906 · Email: support@bzbgear.com 4
BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Introduction
The BG-UHD-VWP19 1x9 Multi-Format Video Wall Processor with Loop-out is a
powerful and flexible solution designed for real-time management of large display
environments. Supporting a wide range of input formats—including HDMI,
DisplayPort 1.4, USB-C, VGA, YPbPr, and CVBS—the processor accepts signals up
to 4K2K@60Hz (YUV 4:4:4) and integrates an advanced scaler to optimize content
for any connected display or projector. With nine HDMI outputs for video walls and
an additional HDMI loop-through for direct source pass-through, it provides
extensive configuration options for both simple and complex display layouts.
Engineered for professional applications, the BG-UHD-VWP19 allows users to
resize, rotate, zoom, and position video across multiple screens, with support for up
to 3x3 video walls at full 4K60 resolution. Layouts and image parameters can be
stored and recalled directly from onboard flash memory, while multiple control
options—including front-panel buttons, IR remote, and intuitive software—ensure
seamless operation. Additional features include HDCP compliance, firmware
upgradeability, and advanced features such as frame-tear elimination and
per-display propagation delay adjustment.
Features
● Multi-Format Input Support: Accepts HDMI, DisplayPort, USB-C, VGA, YPbPr, and
CVBS video signals.
● Flexible HDMI Outputs: Provides nine HDMI outputs for video wall applications and
one HDMI bypass output from the selected input.
● Wide Input Resolution Support: Handles HDMI inputs from 720x480 up to
3840x2160/4096x2160 @60Hz (YUV 4:4:4, progressive).
● VGA Input Compatibility: Supports VGA signals up to 1920x1080p60 (TV) and
UXGA 1600x1200 (PC).
● Analog Input Support: Accepts YPbPr inputs up to 1920x1080p and CVBS inputs
up to SECAM.
● Output Resolution Options: User-selectable HDMI output resolutions from
720x480 up to 3840x2160.
● 4K Video Wall Capability: Divides a 4K60 (YUV 4:4:4) signal across nine 4K
displays in a 3x3 layout.
● Image Control Functions: Resize, position, and zoom are available for each HDMI
output.
● Input Rotation: Supports rotation of input signals up to 1080p60 resolution.
● Saved Layouts & Parameters: Multiple image configurations can be stored in
onboard flash memory and recalled as needed.
● Compliance Standards: Fully compliant with HDCP, DisplayPort 1.4, and HDMI
2.0a specifications.
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
● Control Options: Operable via front-panel push buttons, IR remote control, or
software interface.
● Firmware Upgradeable: Supports firmware updates for future features and
enhancements.
● Advanced Synchronization: Offers individual propagation delay adjustments per
display for optimal visual alignment.
● Frame Tearing Prevention: Eliminates tearing on a panel-by-panel basis for
smoother video playback.
Packing List
● 1x BG-UHD-VWP19
● 1x IR Remote Control (21 keys)
● 1x 1U Rack-Mounting Ear Set
● 1x 12V Power Supply
● 1x User Manual
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Specifications
Technical Specifications
Role of Usage
Video Wall Processor
HDCP Compliance
Yes
Video Bandwidth
Input: Single-link 600 MHz (18 Gbps)
Output: Single-link 600 MHz (18 Gbps)
Video Support
Input: 4K2K @60 (4:2:2 8-bit) / 4K2K @60 (4:4:4 8-bit)
Output: 4K2K @60 (4:4:4 8-bit)
Video Format
Support
HDMI / DisplayPort / VGA / YPbPr / CVBS / Type-C
Audio Support
Yes
ESD Protection
Human body model: ±15kV (air-gap discharge), ±8kV (contact
discharge)
Connections
Input
1 × HDMI 1 × DisplayPort 1 × USB3.0 Type-C 1 × VGA 1 × YPbPr 1
× CVBS 2 × Stereo 1 × SPDIF 1 × USB2.0 Type-A 1 × RJ45 1 ×
3.5mm IR 1 × Micro USB
Output
10 × HDMI 1 × Stereo 1 × SPDIF
Control
Front Panel / IR Remote / Software Control
Input TMDS Signal
1.2 V (peak-to-peak)
HDMI Connector
Type A (19-pin female)
USB Connector
Type C / Micro B
RJ45 Connector
WE/SS 8P8C
Mechanical Specifications
Enclosure
Metal
Power Supply
12V DC
Power Consumption
50 W (max)
Operating
Temperature
32 ~ 104°F / 0 ~ 40°C
Storage
Temperature
-4 ~ 140°F / -20 ~ 60°C
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Operation Controls and Functions
Front and Rear Panel
1. LED Indicator: Firmware update indicator LED
2. USB: for firmware update
3. LED Indicator: Power indicator LED
4. IR Receiver: 3.5mm socket for plugging in the extension cable of IR receiver
5. IR SENSOR: IR sensor for receiving the IR commands from IR remote
6. LED Indicator: Reserved
7. Input Source Selection (DisplayPort) Push Button: Select DisplayPort to be input
source
8. Input Source Selection (HDMI) Push Button: Select HDMI to be input source
9. Input Source Selection (USB-C) Push Button: Select USB-C to be input source
10. Input Source Selection (VGA/YPbPr/CVBS) Push Button: Select
VGA/YPbPr/CVBS to be input source
11. Switch 1x1/1x2/1x3/1x4 Button: Fast switch to 1x1, 1x2, 1x3 or 1x4
12. Switch 2x1/2x2/2x3/2x4 Button: Fast switch to 2x1, 2x2, 2x3 or 2x4
13. Switch 3x1/3x2/3x3/4x1/4x2 Button: Fast switch to 3x1, 3x2, 3x3, 4x1 or 4x2
14. Mini DP IN: DisplayPort input port
15. HDMI IN: HDMI input port
16. USB-C IN: USB-C input port
17. VGA IN: VGA input port
18. YPbPr IN: YPbPr input port
19. CVBS IN: CVBS input port
20. Stereo IN: Stereo audio input for VGA, YPbPr or CVBS
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
21. S/PDIF IN: S/PDIF audio input
22. Stereo IN: Stereo audio input
23. HDMI OUT 1-9*: HDMI output port 1-9 (*Output port 1, 2, 4, 5, 7, 8 support
rotation function)
24. HDMI loopout 10: HDMI loopout port
25. S/PDIF OUT: S/PDIF audio output
26. Stereo OUT: Stereo audio output
27. Micro-USB: USB virtual COM port
28. Ethernet: Ethernet control port
29. +12V DC: 12V DC power jack
30. Power Switch: Power ON/OFF switch
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Software Operation
System Requirements
● Operating System: Windows 10 / 11
● Baud Rate: 115200
● Software Size: 1 MB
● Minimum RAM: 256 MB
Main Interface Overview
Panel Functions
1. COM Port Selection: Choose the COM port to connect to your device.
2. Connect to Device: Establish a connection with the video wall device.
3. Disconnect from Device: Disconnect the current device connection.
4. Information: View input source resolution and firmware/software version.
5. Video Wall Tab: Configure video wall layouts.
6. Rotation (Fixed Angle) Tab: Apply predefined rotation layouts.
7. Rotation (Any Angle) Tab: Adjust rotation at any angle.
8. EDID Tab: Manage EDID settings for HDMI, DP, and USB-C inputs.
Main Panel Settings
Input & Audio Source
● Input Source: Select the desired input source from the drop-down list.
● Audio Source: Select the desired audio input from the drop-down list.
Output Port Configuration
● Select Output: Choose output 1–9 or all outputs to configure.
● Output Settings: Configure the following for the selected output using drop-down lists:
○ Color Range
○ B/W Extension
○ YC Gamma LUT
○ Color Tone
○ Output Resolution
○ Output Color Space
○ Flip Display
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
● Brightness / Saturation / Contrast / Hue: Enter values from 0–255 to adjust the output
display.
Video Wall Tab
Video Wall Display
● 14 default layouts are available for quick selection.
Output Layout Windows
1. Click on output 1–9 on the main panel to select the output window you want to adjust.
2. View screen status and control the TV position through the layout window.
3. Adjust output coordinates as needed and press Set to apply changes.
4. Different colors represent different output TVs.
User-Defined Layouts
● Save and load up to 8 custom layouts.
● Click Save to store the current configuration to a user-defined layout (1–8) for future use.
Rotation (Fixed Angle) Tab
● 11 default rotation layouts are available for selection.
● Apply rotation to selected outputs using predefined angles.
Rotation (Any Angle) Tab
Output Layout Windows
1. Click on output 1–6 on the main panel to select the output window.
2. View screen status and control the output TV position.
3. Adjust coordinates and press Set to apply changes.
4. Different colors represent different output TVs.
Note: Only outputs 1–6 support the rotation function. The table below shows the
correspondence between the main panel outputs and video wall device outputs:
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Main Panel Output
Video Wall Device Output
Output 1
HDMI OUT 1
Output 2
HDMI OUT 2
Output 3
HDMI OUT 4
Output 4
HDMI OUT 5
Output 5
HDMI OUT 7
Output 6
HDMI OUT 8
User-Defined Layouts
● Save and load up to 8 custom rotation layouts.
● Click Save to store the current configuration to a user-defined layout (1–8).
EDID Tab
● Select EDID for HDMI, DisplayPort, or USB-C input using the drop-down list.
Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: +1(888)499-9906 · Email: support@bzbgear.com 12
BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
IR Remote Guide
Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: +1(888)499-9906 · Email: support@bzbgear.com 13
Button
Function
HDMI
Select HDMI as input source
Mini DP
Select DisplayPort as input
source
POWER
Power ON/OFF the video wall
processor
USB-C
Select USB-C as the input
source
CVBS
Select CVBS as the input
source
4K60
Set output resolution to 4K60
VGA
Select VGA as the input source
YPbPr
Select YPbPr as the input
source
1080p60
Set output resolution to
1080p60
1x1
Switch to VW1x1 layout
3x1
Switch to VW3x1 layout
Color Space
Select output color space
(RGB, 4:2:2, 4:4:4)
3x2
Switch to VW3x2
3x3
Switch to VW3x3
Plus
Switch to rotation mode (plus)
Preset 1
Switch to preset 1 layout
Preset 2
Switch to preset 2 layout
Windmill
Switch to rotation mode
(windmill)
Preset 3
Switch to preset 3 layout
Preset 4
Switch to preset 4 layout
Square
Switch to rotation mode
(square)
BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Connection Diagram
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Troubleshooting
Problems
Causes
Solutions
No Power / All LED off
Power supply not connected,
connected fully, or wrong power
supply.
Check if the power supply is
connected correctly and the
output voltage value is within
recommended specifications.
No sound or sound issues
The HDMI connection is faulty,
the audio format is not
supported by the displays, or
the source player is set to
another port for audio output
Check if the HDMI cables are
connected correctly.
Check if the audio format is
supported by the display and
that a user has not changed the
supported audio format on the
player`s audio output. Ensure
output settings from the HDMI
source device as set correctly.
No picture or picture flickers
The HDMI cable may be faulty
or the category cable quality is
faulty.
Check if the HDMI
and category cable connections
are correct and undamaged.
Change to another good
working HDMI cable or category
cable (CAT6 or better cable is
recommended).
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BZBGEAR BG-UHD-VWP19 PRODUCT MANUAL
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and
tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step
troubleshooting instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to
videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email
support@bzbgear.com
Live Chat
bzbgear.com
Limited Product Warranty Terms
Pro Line: 5-year warranty from the date of purchase for AV/Broadcasting products bought
on or after August 1, 2024.
Essential Line: 3-year warranty from the date of purchase for AV/Broadcasting products
bought on or after August 1, 2024.
Cables: Lifetime Limited Product Warranty.
For complete warranty information, please visit bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email support@bzbgear.com.
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment
ranging from AVoIP, professional broadcasting, conferencing, home theater, to live
streaming solutions. We pride ourselves on unparalleled customer support and services.
Our team offers system design consultation, and highly reviewed technical support for all
the products in our catalog. BZBGEAR delivers quality products designed with users in
mind.
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed
to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual
contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change
without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
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