Dual Electronics DMD7W Dash Mount 7 Touchscreen Monitor

Product's Documents

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DMD7W photo

Troubleshooting Guide

This is the main product document for model DMD7W.

The file format is pdf, 25 pages, you can download this manual here .

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INSTALLATION/OWNER’S MANUAL
Dash Mount 7" Touchscreen Monitor with Wireless Apple CarPlay
®
and Android
DMD7W
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Copyright Notes
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Use of the Apple CarPlay logo means that a verhicle user interface meets Apple performance standards. Apple is not responsible
for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that use of this product with
iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple Inc. "Made for iPod" and "Made for
iPhone" mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been
certified by the developer to meet Apple performance standards. iPhone and iPod are trademarks of Apple, Inc., registered in the
U.S. and other countries.
Availability of Android may vary depending upon your country and phone model. Please visit android.com/auto for more
information. Android, Android Auto, Google and other marks are trademarks of Google Inc.
Other trademarks and trade names are those of their respective owners.
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Page
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparation/Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FM Transmitter Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driving Orientation Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wired & Wireless Apple CarPlay Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
Wired & Wireless Android Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
Apple CarPlay Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
Android Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Register Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
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11-12
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Important Notes
Please read the instructions carefully before attempting to operate.
Ensure that the '0': is mounted in a place that will not block your view of the road.
The '0': has a built-in speaker. However, to play music over your car radio please ensure that the FM
Transmitter function has been set up and is connected properly with your car radio (see page 9) or use the
3.5mm audio output located on the 12v power adapter and connect to your car radio AUX input (if available).
Some Android operating versions may not be compatible with the Android app. As such, we strongly
recommend updating your phone's operating system to the latest version.
Ensure that you are using the power cable provided with the purchase of your phone (or compatible cable) to
connect the '0': and your phone for charging or for wired Apple CarPlay or Android playback.
Apps displayed on the '0': (when pairing with either the Carplay® or Android app) will vary depending on the
apps available on the connected phone.
The '0': does not have an internal GPS. All Navigation apps are functionally dependent on the connected
phone.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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Preparation
RST
SILICON COVER
(
Cover on the back
)
WINDSHIELD / DASHBOARD MOUNT
Adjustable plastic legs
There are two adjustable plastic legs on the back of the unit that can help
balance the display on the dash. These legs can be pulled out and positioned
independently, depending on the contour of the dash location. They will help
to stabilize the unit and prevent unwanted vibration of the display.
Before You Start
Avoid installing the unit where it would be subject to high temperatures from direct sunlight, dust,
dirt or excessive vibration.
Attached to the windshield Attached to the dashboard mount
Stretchable Can rotate 180 degrees Can rotate 360 degrees
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Wiring Diagram - Inputs/Outputs
GPS ANTENNA
Note: Use to improve map accuracy.
12V Power Adapter
USB port for charging only (2.1A)
3.5mm output to connect audio to
your car stereo
USB Playback
Wired Apple CarPlay and
Android Connection
External Microphone
Use to improve voice quality.
Send audio to
your existing car
stereo through
the 3.5mm AUX
output.
Speaker
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Control Locations
POWER/MUTE
DIMMER
VOICE ACTIVATION BUTTON
INTERNAL MICROPHONE
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2
3
4
The radio display features the following functions and displays:
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1
3
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Long press icon to turn the unit on. Press and hold to turn the unit
off.
Press icon at the top left corner of the screen to display the volume
.Press or to increase or decrease the volume level.
Momentarily press to silence the audio. Momentarily press MUTE
again to return to the previously selected volume.
Press icon at the top left corner of the screen to display the main
menu.
Apple CarPlay/Android/BT Phone/BT Audio/USB/Settings/FM
Transmitter.
Note: Modes of operation can also be accessed by selecting the
corresponding icon from the main menu.
Operation Mode Selection: Press the icon at the top left corner of
the screen to display the OSD main menu. Press the Apple CarPlay/
Android/BT Phone/BT Audio/USB/Settings/FM Transmitter in the Main
menu page to select the desired source.
Press the icon to adjust to change the mode (Auto/Day/Night).
Press the icon to adjust the brightness.
Insert a USB flash drive to play MP3/FLAC files.
Power On/Off
Volume
Mute
Mode
Main Menu
Dimmer Mode
Dimmer
USB
General Operation
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From the Main Menu screen, select Setup to access the Settings menu and
select from categories represented by the icons on the bottom of the screen:
General, Audio, Display, Others. Select the category, and adjust any of the
available options using the touch screen.
General:
Time Zone-Select the time zone.
Sync GPS Time- Synchronizes the clock time with the GPS.
Language - Select Language.
Microphone - Optional external or internal (Default) microphone.
Prog.Volume- Press > or < to set the volume after device startup
Right Hand Drive- Turn the Right Hand Drive On or Off. When the item
is off, it is left hand drive mode, and when the item is On, it is right
hand drive mode. And this item default will be off (left hand drive
mode).
Audio:
Source Level Control- Touch to set the volume of each source.
Equalizer-Select between the following EQ presets: Default, User,
Classic, Rock, Jazz, Electric, Pop, Soft (allows user to enter custom EQ
settings).
Speaker ON/OFF- Speaker can be turned On or Off.
Loudness - Touch screen button to turn the Loudness function on/off.
Display:
Brightness- Press > or < to adjust to desired level.
(O Minimum/20 maximum: Day: 20 is default, Night: 6 is default).
Color Brightness- Press > or < to adjust to desired level.
(O Minimum/24 maximum).
Others:
Factory Default-Reset Bluetooth Settings or Reboot System.
System Version-Displays software version of unit.
Open Source License
General Operation
Setup Menu
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FM Transmitter Operation
Main Menu
1
Current Mode Indicator
2
Keypad
3
FM Transmitter On/Off
4
From the main menu, touch FM Transmitter icon on the screen to
select FM Transmitter mode.
Press icon to return to Main Menu screen.
Display status of various tuning functions including Auto.
Direct search keypad for setting the FM station for audio
transmitting.
FM transmitter can be turned on or off. (Default : OFF)
FM Transmitter
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Press the "Settings" icon on the main menu screen to adjust the Balance
and Equalizer controls (16-Band Tone Control and 8 Presets EQ Settings).
Audio Operation
Equalizer Menu
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USB Operation
USB
Main Menu
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Current Mode Indicator
2
EQ
3
Search
4
List
5
Repeat
6
Random
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Track Down
8
Play / Pause
9
Track Up
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From the main menu, touch the USB icon on the main screen.
Press icon to return to Main Menu screen.
Displays source currently playing.
Press the icon to adjust Equalizer setting.
Press icon to search a music file.
Press icon to access a list of all files and folders on the device.
- Press to access the root directory
- Press a folder name to access that folder, and press to return to
the file list
- Use the up and down arrows to navigate the file list
- Press the " " arrow to return to the previous screen.
Press icon to repeat current track and adjust to repeat all tracks in
the current folder. Touch RPT again to exit repeat mode.
Press icon to shuffle all tacks in the current folder. and again to
shuffle all tracks. Touch icon again to exit Repeat mode.
Press icon to return to the beginning of the current track.
Press icon to pause or resume playback.
Press icon to skip ahead to the next song
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Media Compatibility
File Type MP3
File System
FAT
FAT 12 X
FAT 16/FAT 32
File
Extension
.mp3/.MP3/.Mp3/.mP3/.flac
.rmp/.m4a X
MPEG
Format
MPEG 1
MPEG 2
MPEG 2.5
Sampling
Frequency
MPEG 1 32/44.1/48kHz
MPEG 2 12/16/22.05/24kHz
MPEG 2.5 8/11.025/12kHz
Bitrate
MPEG 1 32 ~ 320kbps
MPEG 2 8 ~ 160kbps
MPEG 2.5 8 ~ 160kbps
Other
Information
Directory Depth Unlimited
File Name Length 32 bytes
Total File Number 2000 files
Total Folder Number 200 folders
File Number via Folder 2000 files
MP3 ID3 TAG
ver.1.x
ver.2.x
Title, Artist, Album
Notes:
• Due to ongoing technological advancement, some USB flash drives may be incompatible with this unit.
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Media Compatibility
The following types of files are not compatible:
• MP3 PRO format, MP3 playlists
• RMP format
• AAC, protected AAC, M4A format
MP3 playback sequence begins in the root folder of the USB device. Any
empty folders or folders that do not include MP3 files are skipped.
ISO9660 standards:
• Maximum nested folder depth is 8 (including the root folder).
• Valid characters for folder/file names are letters A-Z (all caps), numbers
0-9, and “_” (underscore). Some characters may not be displayed correctly,
depending on the character type.
• This device can play back files in Joliet and other standards that conform to
ISO9660. MP3 written in the formats other than the above may not play and/
or their file names or folder names may not be displayed properly.
Some files may not play or be displayed correctly, depending on sampling
rates and bit rates.
For best results, use the following settings when ripping MP3 files:
128kbps or higher constant bit rate
44.1kHz or higher sampling frequency
Media Compatibility
Playback Order
Compatible Recording Formats
Notes
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Bluetooth Operation
Before you can use a Bluetooth device to make hands-free calls or
stream audio. It must be authenticated. This is also referred to as
"pairing" a device.
The unit broadcasts the pairing signal constantly when no devices
are currently connected. Complete the pairing sequence from your
Bluetooth device. Refer to the owner's manual for your device for
more details. The device name is "DMD7W". The unit can be in any
mode of operation when pairing is performed. On certain phones,
pairing may need to be done more than once.
The head unit will automatically connect to the last connected device
when the connect feature is set to Auto connect On. If the connect
feature is set to Auto Connect Off, the head unit will not automatically
connect to any device.
From the main menu. Touch the Bluetooth on the screen. Bluetooth
icon will appear anytime a Bluetooth device is connected.
Press icon to return to Main Menu screen.
Displays current mode of operation.
When Bluetooth is On and a Bluetooth device is being paired. The
indicator will flash. When Bluetooth is On and a phone is connected
to the unit. The indicator will illuminate steady.
Use the keypad to dial a phone number.
Dial a number and touch the Phone icon to call.
Before using Bluetooth
Pairing a New Device
Connect
Bluetooth Phone
Main Menu
1
Current Mode Indicator
2
Bluetooth Status indicator
3
Phone Keypad
4
Call
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2 3
4
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5
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Bluetooth Operation
End Call
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Audio Transfer Button
12
Microphone
13
Keypad
14
Track Down
15
Play / Pause
16
Track Up
17
Clear Devices
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Devices
6
Phone Book
7
Call Log
8
Bluetooth Music
9
Setup
10
Press the End icon on screen or the End button on the Front panel to
end a call in progress or o reject an incoming call.
Press to transfer audio between the unit and mobile phone.
Turn the Microphone voice On or Off.
Press to return to the Keypad screen.
Press icon to return to the beginning of the current track.
Press icon to pause or resume playback.
Touch icon to skip ahead to the next song.
Press icon to remove all paired Bluetooth devices or add new
ones.
Press the "DEVICES" to show the pairing device list. To connect to
a previously connected device. Press the current device name. Any
previously connected devices that are in rang will be listed by their
device name. Press the desired device name to disconnect from the
current device and connect to the new device.
Press "CONTACTS" to access phone book menu.
Press "CALL LOGS" to show( Dialed, Missed and Received Calls ).
Press "MUSIC" to initiate the Bluetooth music playback via A2DP.
Press "SETUP" to access Bluetooth settings.
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Driving Orientation Settings
To enhance the driving experience, the '0': allows the user to configure Apple CarPlay
and Android for either Left Hand Drive (LHD) or Right Hand Drive (RHD) vehicles.
To
select desired configuration, select either LHD or RHD from the Settings menu:
*Note: If you change the setting for Right Hand Drive mode or Left Hand Drive mode
while the phone is connected to the receiver, disconnect the phone from the receiver and
re-connect it again.
The resulting configuration options are shown below:
Apple CarPlay Left Hand Drive
Compatible with Android Left Hand Drive
Apple CarPlay Right Hand Drive
Compatible with Android Right Hand Drive
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Wired & Wireless Apple CarPlay Operation
Wired connection
1. Connect an Apple CarPlay compatible device to this unit via USB.
2. Press the Apple CarPlay icon.
The Apple CarPlay home screen appears.
Wireless connection
Before using Apple CarPlay wirelessly, turn on the Bluetooth/Wifi function on the Phone.
1. Press
icon on the main menu;
2. Press "
” to confirm to use wireless Apple CarPlay;
3. Press "
”icon to search phone device. The available devices appear on the list;
4. Find the desired device on the screen and press "Pair";
5. A pass key will be displayed on the screen;
6. The same key appears on the iPhone, press "Pair" and then press "Allow" for the popups;
7. Press " ” on the screen to confirm to connect;
8. Press "Use CarPlay" on the iPhone. The unit configures the connection then starts the
application.
Tip: Press "
” icon. Displays Apple CarPlay device list. This icon appears Only When
Apple CarPlay is connected and two or more devices can be used as Apple CarPlay Source.
Wired & Wireless Android Operation
Wired connection
1. Connect an Android compatible device to this unit via USB.
2. Press the Android icon.
The Android home screen appears.
Wireless connection
Before using Android wirelessly, turn on the Bluetooth/Wifi function on the Android device.
1. Press
icon on the main menu;
2. Press "
” to confirm to use wireless Android;
3. Press " ”icon to search phone device. The available devices appear on the list;
4. Find the desired device on the screen and press "Pair";
5. A pass key will be displayed on the screen;
6. The same key appears on the Android device, press "Pair" and then press "Allow" for the
popups;
7. Press " ” on the screen to confirm to connect;
The unit configures the connection then starts the application.
Tip: Press "
” icon. Displays Android device list. This icon appears Only When
Android is connected and two or more devices can be used as Android Source.
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Apple CarPlay Operation
Apple CarPlay is a smart interface for iPhone, allowing you to voice-control (via Siri) music,
navigation, phone and messaging apps - significantly reducing driver distraction.
Phone - Use Siri to make calls, return missed calls, listen to voicemail
messages, and view the caller ID on the receiver’s screen.
Messages - Ask Siri to send, read, and reply to text messages. This hands free
operation minimizes distraction and allows you to keep hands on the wheel and
eyes on the road.
Music - Access music by artist, song, playlist, and more through the receiver’s
touchscreen or via Siri. The receiver will mirror the iPhone screen with artist and
track information.
Maps - Use Siri to request turn-by-turn directions – search by address or
points of interest. Apple Maps will be mirrored on the screen, including traffic
information and estimated time to destination.
Compatible Devices
Made for iPhone models:
iPhone15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone14, iPhone 14 Plus,
iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro
Max, iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11 Plus, iPhone
11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7,
iPhone 7 Plus, iPhone 6, iPhone 6S
Starting Apple CarPlay
Wireless Apple CarPlay Connection Descriotion.
1.
Enter the main UI and click BT Phone to enter the Bluetooth interface;
2. Click Refresh to search nearby Bluetooth, click Pair to match Bluetooth;
3. Open the iPhone WLAN to connect to the car, after the connection is successful, the Apple CarPlay
icon in the device list will appear, and the Apple CarPlay connection is successful;
4. Enter the Apple CarPlay interface, click the functions of Phone/ Music/Map/Information/etc.
Note: For safety reasons, Apple CarPlay features are limited while driving and will vary with
each Apple CarPlay-enabled app. Available functions are determined by each individual
app provider. For more information, visit www.apple.com/ios/carplay.
Note: Certain iPhone functions may be illegal while driving in your location. Be sure to
familiarize yourself with local and state laws regarding mobile devices. When in
doubt, stop and park your vehicle before using any devices.
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Press any Application button on the main Apple CarPlay menu to access that operation
directly. The toolbar on the left side of the screen displays the time, signal strength and
shortcuts to the most popular applications - Phone, Music and Navigation - so they can be
accessed quickly and easily without returning to the main menu.
Controlling Apple CarPlay
The following basic controls will operate many standard Apple CarPlay features.
Note: There is no need to pair your iPhone when using Apple CarPlay. This will occur
automatically when connecting an iPhone to the unit's USB port.
Note: When Apple CarPlay is in use, the unit's Bluetooth will turn off automatically and
hands-free functionality will operate through the Apple CarPlay feature. Any other devices
connected via Bluetooth will be disconnected during Apple CarPlay use.
Exiting Apple CarPlay
Disconnecting your iPhone will automatically exit Apple CarPlay mode. To exit Apple
CarPlay mode while your phone is still connected, press the Power/Volume knob
momentarily, and the unit's main menu will be displayed.
Apple CarPlay Operation
When the Apple CarPlay menu is displayed, the home button in the lower left corner work
just like the home button on your iPhone.
Press and hold it to summon Siri and begin your voice commands.
At any time during Apple CarPlay operation, you can press this button
momentarily to return to the main Apple CarPlay menu screen.
Touch - Briefly press the desired option.
Swipe - Briefly swipe in the desired direction.
Drag - Press, hold and drag to the desired location.
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Android Operation
Android brings the most useful apps to your phone screen or your compatible car display,
in a format that makes it easy for you to keep your main focus on driving. You can control
things like navigation and maps, calls and text messages, and music.
Google Assistant
With your Google Assistant on Android, you can keep your eyes on the road and your hands
on the wheel while using your voice to help you with your day. Simply say, “Ok Google,” or
in compatible cars, long press the voice control button on your steering wheel.
Navigation
Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take
a break and find a bite along the way.
Calls & Messages
Your Google Assistant lets you stay connected while you’re driving. Your Assistant can
help you call phone numbers from your contacts, chat with your favorite apps, read your
messages aloud and text back, keeping your hands on the wheel.
Compatible Devices
Android requires the Android Auto app from Google Play installed on an Android
smartphone running Android Lollipop 5.0 or higher.
Warning:
Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you
must be aware of and obey any such restrictions. If in doubt as to a particular function,
only perform it while the car is parked. No feature should be used unless it is safe to do so
under the driving conditions you are experiencing.
Starting Android
Wireless Android Connection Descriotion.
1. Enter the main UI and click BT Phone to enter the Bluetooth interface;
2. Click Refresh to search nearby Bluetooth, You'd better turn on your Phone's WLAN
before you connect to Bluetooth, otherwise the connection will fail;
3. Click Pair to match Bluetooth, then there will be a notification to select settings and select
your mobile Phone, and the Android connection is successful;
4. Enter the Android interface, click the functions of Phone/ Music/Map/Information/
etc.
Note: When the device for Android is connected to this unit, the device is also connected
via Bluetooth at the same time. If five devices are already paired, the message confirming
whether to delete the registered device is displayed. If you want to delete the device, touch
[Agree]. If you want to delete other device, touch [BT Settings] and delete the devices
manually.
Note: If Android Auto is turned on during a call on a cellular phone other than the Android
compatible device, the Bluetooth connection will switch to the Android compatible device
after the call.
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Exiting Android
To exit Android, press the Exit button. Disconnecting your Android phone will automatically
exit Android mode.
Android Operation
Using Android
The Android home screen displays personalized information, like time to your destination,
reminders, recent calls incoming messages, the song you're listening to, and Google Now
cards.
When the Android menu is displayed, you can say "OK Google" or select the microphone in
the upper right corner to talk to Google.
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4
Android Home Button
Activate Google Assistant™
Recent Apps
Notification Button
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2
3
4
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Change to Register Your Product
General
Problem Cause Action
Unit will not turn on
(no power)
Incorrect voltage Check connections for proper voltage (12V Adapter)
Loose connecting wire Check if the power cord is loose or dropped
Difficulty in Adhesion to
On-Dash Surface
Presence of Dust on the Silicon Cover or
On-Dash
Ensure thorough dust removal before installation.
Please keep your original sales receipt and be prepared to provide this receipt in
the event you require service, as your original receipt is considered the best proof of
purchase and indicates the date you purchased your Dual product.
Dealer Name
Dealer Phone
Purchase Date
Register your product online at www.dualav.com.
Extend your warranty from 1 year to 2 years when you register online at www.
dualav.com.
For Your Records
Register Your Product
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Specifications
Monitor
Phone Connectivity
Rear USB
General
Cigar Adapter Spec :
Panel size: 7” Touchscreen
Resolution: 1024 (H) x 600 (V)
Connection method: Wired / Wireless
Compatibility: High Speed USB 2.0
USB Class: Mass storage class
Car Connectivity: Broadcast to FM Station or 3.5mm Aux Output
Mounting Options: Suction Cup for Dash or Windshield
Power: 12V Adapter
Bluetooth Features: Internal and External Microphones
Built-in Speaker: Yes
Design and specifications subject to change without notice.
Power Supply Voltage Range : DC12V ~ 16V(Negative Ground)
5V / 2.1A Charging (USB Port Only)
6Pin Din Plug to Unit
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Limited One Year* Warranty
This warranty gives you specific legal rights. You may
also have other rights which vary from state to state.
Dual Electronics Corp. Inc warrants this product to
the original purchaser to be free from defects in
material and workmanship for a period of one year
from the date of the original purchase.
Dual Electronics Corp. Inc agrees, at our option,
during the warranty period, to repair any defect in
material or workmanship or to furnish an equal
new, renewed or comparable product (whichever is
deemed necessary) in exchange without charges,
subject to verification of the defect or malfunction
and proof of the date of purchase. Subsequent
replacement products are warranted for the balance
of the original warranty period.
Who is covered? This warranty is extended to the
original retail purchaser for products purchased from
an authorized Dual dealer and used in the U.S.A.
What is covered? This warranty covers all defects
in material and workmanship in this product. The
following are not covered: software, installation/
removal costs, damage resulting from accident,
misuse, abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring
during return shipment of the product. Specific
license conditions and copyright notices for the
software can be found via www.dualav.com.
Warranty Coverage
* Limited 1-year warranty. (Proof of purchase
required)
Extend your warranty from 1 year to 2 years when you
register online at www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s manual.
A slight adjustment of any custom controls may
save you a service call.
2. If you require service during the warranty period,
you must carefully pack the product (preferably
in the original package) and ship it by prepaid
transportation with a copy of the original receipt
from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping address
(P.O. Box not acceptable), and a daytime phone
number with your shipment.
4. For more information and for the location of the
nearest authorized service center please contact
us by one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at [email protected]
Exclusion of Certain Damages: This warranty is
exclusive and in lieu of any and all other warranties,
expressed or implied, including without limitation
the implied warranties of merchantability and fitness
for a particular purpose and any obligation, liability,
right, claim or remedy in contract or tort, whether or
not arising from the company’s negligence, actual or
imputed. No person or representative is authorized
to assume for the company any other liability in
connection with the sale of this product. In no event
shall the company be liable for indirect, incidental or
consequential damages.
background
Dual Electronics Corp.
Toll Free: 1-866-382-5476
Monday-Friday, 9AM-5PM EST
www.dualav.com
©2024 Dual Electronics Corp. All rights reserved.
NSA0124-01

Specifications

Indexed Terms: Monitor, Touch Screen

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