Instruction Manual
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Important Safety Instructions
1. This Appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the Appliance in a safe way
and understand the hazards involved. Children shall not
play with the Appliance. Cleaning and user maintenance
shall not be made by children without supervision.
2. Clear the area to be cleaned. Remove power cords
and small objects from the oor that could entangle
the Appliance. Tuck rug fringe under the rug base, and
lift items such as curtains and tablecloths off the oor.
3. If there is a drop off in the cleaning area due to a step
or stairs, you should operate the Appliance to ensure
that it can detect the step without falling over the
edge. It may become necessary to place a physical
barrier at the edge to keep the unit from falling. Make
sure the physical barrier is not a trip hazard.
4. Only use as described in this manual. Only use
attachments recommended or sold by the manufacturer.
5. Please make sure your power supply source voltage
matches the power voltage marked on the Auto-
Empty Station.
6. For INDOOR household use ONLY. Do not use
the Appliance in outdoor, commercial or industrial
environments.
7. Use only the original rechargeable battery and Auto-
Empty Station provided with the Appliance from
the manufacturer. Non-rechargeable batteries are
prohibited. For battery information, please refer to
Specications section.
8. Do not use without dust bin and/or lters in place.
9. Do not operate the Appliance in an area where there
are lit candles or fragile objects.
10. Do not use in extremely hot or cold environments
(below -5˚C/23˚F or above 40˚C/104˚F).
11. Keep hair, loose clothing, ngers, and all parts of
body away from any openings and moving parts.
12. Do not operate the Appliance in a room where an
infant or child is sleeping.
13. Do not use Appliance on wet surfaces or surfaces
with standing water.
14. Do not allow the Appliance to pick up large objects
like stones, large pieces of paper or any item that
may clog the Appliance.
15. Do not use Appliance to pick up ammable or
combustible materials such as gasoline, printer or
copier toner, or use in areas where they may be present.
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical Appliance, basic precautions
should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE
SAVE THESE INSTRUCTIONS
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16. Do not use Appliance to pick up anything that is
burning or smoking, such as cigarettes, matches,
hot ashes, or anything that could cause a re.
17. Do not put objects into the suction intake. Do not use
if the suction intake is blocked. Keep the intake clear
of dust, lint, hair, or anything that may reduce air ow.
18. Take care not to damage the power cord. Do not pull
on or carry the Appliance or Auto-Empty Station by
the power cord, use the power cord as a handle, close
a door on the power cord, or pull power cord around
sharp edges or corners. Do not run Appliance over the
power cord. Keep power cord away from hot surfaces.
19. If the power cord is damaged, it must be replaced
by the manufacturer or its service agent in order to
avoid a hazard.
20. Do not use with a damaged power cord or receptacle.
Do not use the Appliance or Auto-Empty Station if it
is not working properly, has been dropped, damaged,
left outdoors, or come in contact with water. It must
be repaired by the manufacturer or its service agent in
order to avoid a hazard.
21. Do not use with a damaged power cord or receptacle.
Do not use the Appliance or Auto-Empty Station if it
is not working properly, has been dropped, damaged,
left outdoors, or come in contact with water. It must
be repaired by the manufacturer or its service agent in
order to avoid a hazard.
22. Turn OFF the power switch before cleaning or
maintaining the Appliance.
23. The plug must be removed from the receptacle before
cleaning or maintaining the Auto-Empty Station.
24. Remove the Appliance from the Auto-Empty
Station, and turn OFF the power switch to the
Appliance before removing the battery for disposal
of the Appliance.
25. The battery must be removed and discarded
according to local laws and regulations before
disposal of the Appliance.
26. Please dispose of used batteries according to local
laws and regulations.
27. Do not incinerate the Appliance even if it is severely
damaged. The batteries can explode in a re.
28. When not using the Auto-Empty Station for a long
period of time, please unplug it.
29. The Appliance must be used in accordance with
the directions in this Instruction Manual. ECOVACS
ROBOTICS cannot be held liable or responsible for
any damages or injuries caused by improper use.
30. The robot contains batteries that are only
replaceable by skilled persons. To replace the
robot’s battery, please contact Customer Service.
31. If the robot will not be used for a long time, power OFF
the robot for storage and unplug the Auto-Empty Station.
32. WARNING: For the purposes of recharging the
battery, only use the detachable supply unit
CH1918 provided with the Appliance, or CH1822
sold separately as an accessory.
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To satisfy RF exposure requirements, a separation distance of
20 cm or more should be maintained between this device and
persons during device operation.
To ensure compliance, operations at closer than this distance is
not recommended. The antenna used for this transmitter must
not be co-located in conjunction with any other antenna or
transmitter.
To disable Wi-Fi module on DEEBOT, power the robot ON.
Place the robot on the Auto-Empty Station making sure the
Charging Contacts on DEEBOT and the Auto-Empty Station Pins
make a connection.
Press and hold the AUTO Mode Button on the robot for 20
seconds until DEEBOT emits 3 beeps.
To enable Wi-Fi module on DEEBOT, power the robot OFF and
then power ON. The Wi- Fi module is turned on when DEEBOT
is restarted.
Correct Disposal of this Product
This marking indicates that this product should not be
disposed of with other household waste throughout
the EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To recycle your used device, please use the
return and collection systems or contact the retailer where
the product was purchased. They can safely recycle this
product.
For UK
Class II
Short-circuit-proof safety isolating
transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current
Read all instructions before using
(this appliance)
For UK Declaration of Conformity information, visit https://
www.ecovacs.com/global/compliance
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Package Contents
Robot Auto-Empty Station
Instruction Manual Side Brushes
Mopping Pad Plate
Washable Mopping
Pad
Note: Figures and illustrations are for reference only and may differ
from actual product appearance.
Product design and specications are subject to changes without
notice.
Power Cord
Antibacterial Dust
Bag
Product Diagram
Robot
AUTO Mode Button
Top Cover
TrueMapping
Distance Sensor
Anti-collision Bumper
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Wi-Fi Indicator
Light
RESET Button
Power Switch
Multi-function
Cleaning Tool
Auto-Empty Dust Bin
Dust Bin Handle
Release Button
Filter Net
Auto-Empty Outlet
Antibacterial Filter
Charging Contacts
Anti-drop Sensors
Reservoir
Main Brush
Release Button
Universal Wheel
Side Brushes
Water Outlet
Anti-drop Sensors
Driving Wheels
Main Brush
Carpet Detection
Sensor
Bottom View
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Auto-Empty Station
Lid Release Button
Indicator Light
Infrared Singnal Emitter
Auto-Empty Inlet
Auto-Empty Station Pins
Auto-Empty Station (Back)
Power Cord Port
Power Cord Wrap
Auto-Empty Station (Top)
Antibacterial Dust Bag
Socket
Dust Evacuation Tube
Blower Cover
Auto-Empty Station (Bottom)
Base Screw Socket
Dust Evacuation Tube
+ Tube Cover
Ramp Extension Slot
Dust Evacuation Tube
Cover Set Screws
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Reservoir
Water Inlet
Mopping Pad
Water Inlet Cover
Reservoir Release
Button
Mopping Pad Plate
Power Cord
Notes Before Cleaning
Tidy up the area to be cleaned by
putting furniture, such as chairs,
in their proper place.
During the rst use, make sure
each room door is open to help
DEEBOT fully explore your house.
It may be necessary to place a
physical barrier at the edge of a
drop to stop the unit from falling
over the edge.
Put away objects including cables, cloths and slippers, etc.
on the oor to improve the cleaning efciency.
Before using the product on a rug with tasseled edges,
please fold the rug edges under.
Please do not stand in narrow spaces, such as hallways, and
make sure not to block the LDS Laser Distance Sensor.
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Quick Start
1
Remove Protective Materials
2
Assemble Auto-Empty Station
3
Install Side Brushes
Click
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Charging DEEBOT
1
Auto-Empty Station Placement
2
Power ON
Note: I = ON, O = OFF.
DEEBOT cannot be charged
when being powered OFF.
3
Charge DEEBOT
Empty remaining water from
the Reservoir and remove the
Reservoir and the mopping pad
plate before charging DEEBOT.
ashes when DEEBOT is
charging. goes out when
DEEBOT is fully charged.
ECOVACS HOME
ECOVACS HOME App
To enjoy all available features, it is recommended to control your
DEEBOT via the ECOVACS HOME app.
Wi-Fi Indicator Light
Before you start, make sure that:
Tips: If you have any problems during the Wi-Fi setup process, refer
to the Troubleshooting > Wi-Fi Connection section in this manual.
• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly ashing.
Slowly flashing
Disconnected to Wi-Fi or
waiting for Wi-Fi connection
Rapidly flashing Connecting to Wi-Fi
Solid Connected to Wi-Fi
6.5h
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*
When Auto-Empty Station is connected
to power, DEEBOT automatically
returns to the station to charge and
empty the Dust Bin as it needs.
1
3
Operating DEEBOT
During the rst cleaning, please supervise DEEBOT and assist it should
there be a problem.
Pressing for 3 seconds to send
DEEBOT back to the Auto-Empty Station.
Start
2
Pause
Return to Charge
Note: The robot’s Control Panel stops
glowing after the robot is paused for
a few minutes. Press the AUTO Mode
Button on DEEBOT to wake up the robot.
1
2
OZMO Mopping System
Note: To prolong the service life of the reservoir, it is recommended
to use puried water or softened water for OZMO mopping system.
Note: When DEEBOT is mopping, DEEBOT automatically detects
the carpet and keeps away from it. If you need to clean the carpet,
please uninstall the mopping pad plate rst.
Click
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To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:
A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and ttings. Please contact Customer Service for more information on replacement parts.
Robot Part Maintenance Frequency Replacement Frequency
Washable Mopping Pad After each use Every 50 washes
Antibacterial Dust Bag /
Antibacterial Dust Bags should be replaced when
prompted by the Indicator Light/ECOVACS HOME
App.
Reservoir/Mopping Pad Plate After each use /
Side Brush Once every 2 weeks Every 3-6 months
Main Brush Once per week Every 6-12 months
Antibacterial Filter Once per week Every 3-6 months
Universal Wheel
Anti-Drop Sensors
Bumper
Charging Contacts
Auto-Empty Station Pins
Once per week /
Regular Maintenance
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Auto-Empty Station.
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OZMO Mopping System
1 2
Washable Mopping Pad
Clean the water inlet filter on the
bottom of the Reservoir if it is clogged.
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3 3
11
2 2
4
5
Auto-Empty Dust Bin and Filters
Dust Bin Filter
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Auto-Empty Station
Auto-Empty Station Pins
Infrared Signal Emitter
Note: Before performing cleaning and maintenance on Auto-Empty
Station, unplug it rst.
* For a proper maintenance, wipe with a clean dry cloth, and avoid
using any detergent or cleaning spray.
Main Brush and Side Brushes
Main Brush
Side Brushes
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Antibacterial Dust Bag
1
* The Antibacterial Dust Bag will be sealed by the handle so the dust
will not leak.
Dispose the Antibacterial Dust Bag
2
Clean the Blower Cover
3
Install the Antibacterial Dust Bag
4
Close the Dust Container Lid
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Dust Evacuation Tube
Unscrew the Dust Evacuation
Tube Cover
Uninstall the Dust Evacuation
Tube Cover
Clean the Dust Evacuation
Tube
Other Components
Note: Before cleaning the robot’s Charging Contacts and Auto-Empty
Station Pins, turn the robot OFF and unplug the Auto-Empty Station.
Close the Dust Container Lid
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Storage
If DEEBOT will not be used for a while, fully charge DEEBOT and power
OFF before storage. Charge DEEBOT every 1.5 month to prevent battery
drain.
Note: When DEEBOT is not cleaning, it is recommended to keep
DEEBOT powered ON and charging.
Indicator Light
DEEBOT will tell you something is wrong with an indicator light
and voice report. More detailed support is available through the
ECOVACS HOME and online website.
Indicator Light Scenario
AUTO Mode Button glows a
solid WHITE.
The robot is cleaning.
The robot is paused while cleaning.
AUTO Mode Button ashes
WHITE.
The robot is charging.
The robot is starting.
The robot is relocating.
AUTO Mode Button glows a
solid RED.
The robot has low battery.
AUTO Mode Button ashes
RED.
The robot has a problem.
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No. Problem Possible Causes Solutions
1 DEEBOT is not charging.
DEEBOT is not switched ON. Switch ON DEEBOT.
DEEBOT has not connected to the Auto-
Empty Station.
Be sure that the robot’s Charging Contacts have
connected to the Auto-Empty Station Pins.
The Power Cord is not connected to the
Auto-Empty Station.
Make sure the Power Cord is rmly connected to the
Auto-Empty Station.
The Auto-Empty Station is not connected to
the power supply.
Make sure the Auto-Empty Station is connected to the
power supply.
The battery is completely discharged. Please contact Customer Care for help.
2
DEEBOT cannot return to the
Auto-Empty Station.
The Auto-Empty Station is not correctly connected.
Make sure the Auto-Empty Station is correctly connected.
The Auto-Empty Station is manually moved
during the cleaning.
It is suggested not to move the Auto-Empty Station
during the cleaning.
DEEBOT is paused for more than 90 minutes.
It is suggested not to pause DEEBOT for more than 90
minutes.
DEEBOT did not start cleaning from the Auto-
Empty Station.
Make sure DEEBOT starts cleaning from the Auto-Empty
Station.
3
DEEBOT gets stuck while
working and stops.
DEEBOT is tangled with something on the
oor (electrical wires, curtains, carpet
fringing, etc.).
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with
an entrance of similar height.
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS HOME App.
Troubleshooting
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No. Malfunction Possible Causes Solutions
4
DEEBOT returns to the Auto-
Empty Station before it has
nished cleaning.
Working time varies according to oor
surface, room complexity and the Cleaning
Mode selected. When the battery gets low,
DEEBOT automatically switches to Recharge
Mode and returns to the Auto-Empty Station
to recharge itself.
Turn on Continuous Cleaning function in ECOVACS
HOME App. DEEBOT will automatically resume the
uncompleted cleaning cycle when Continuous Cleaning
is enabled.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
The Auto-Empty Station is too distant from
the center of the house.
Please place the Auto-Empty Station against the wall of a
central room of the house.
5
DEEBOT does not clean
automatically at the scheduled
time.
Time Scheduling function is cancelled.
Program DEEBOT to clean at specic times using the
ECOVACS HOME App.
DEEBOT is switched OFF. Switch ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT switched ON and connected to the Auto-
Empty Station to make sure it has a full battery to work at
any time.
6
The water is not coming out of
the Reservoir when DEEBOT is
mopping.
The water inlet lter on the bottom of
Reservoir is clogged.
Unscrew the water inlet on the bottom of Reservoir and
clean the lter.
The Reservoir runs out of water. Add water into the Reservoir.
The water outlets on the bottom of DEEBOT
are clogged.
Check the water outlets on the bottom and clean.
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No. Malfunction Possible Causes Solutions
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
The cleaning cycle is interfered by small
objects or barriers on the oor.
Remove power cords and small objects from the oor
to ensure cleaning efciency. DEEBOT will automatically
clean the area missed, please avoid moving DEEBOT
manually or block the path during the cleaning cycle.
DEEBOT is working on slippery polished
oors.
Make sure the oor wax is dried before DEEBOT starts
cleaning.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
The TrueMapping Distance Sensor is
blocked.
Remove the objects that are blocking the TrueMapping
Distance Sensor.
8
DEEBOT is making too much
noise when cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT and restart. If the trouble persists, please
contact Customer Care.
9
DEEBOT is not able to connect
to the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed. Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home
Wi-Fi signal.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Network setup started before DEEBOT was
ready.
Turn ON Power Switch. Press the RESET Button.
DEEBOT is ready for network setup when its Wi-Fi
Indicator light ashes slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz
Wi-Fi network.
Your smartphone’s operating system needs
to be updated.
Update your smartphone’s operating system.
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No. Malfunction Possible Causes Solutions
10
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the oor and tidy up the
cleaning area before DEEBOT starts cleaning.
11
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed.
Make sure DEEBOT reservoir clicks into place when
installing.
12
DEEBOT Side Brushes drop
out of place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when
installing.
13
DEEBOT does not start auto-
emptying after returning to the
Auto-Empty Station.
The Dust Container Lid is not closed. Close the Dust Container Lid.
The Antibacterial Dust Bag is not installed to
the Auto-Empty Station.
Install the Antibacterial Dust Bag and close the Dust
Container Lid.
Manually move DEEBOT to the Auto-Empty
Station will not trigger Auto-Emptying.
In order to make sure DEEBOT starts auto-emptying
successfully, avoid picking up and moving the Auto-
Empty Station during the cleaning.
DEEBOT returns to the Auto-Emptying
Station running Video Manager in the App.
This is normal.
Do Not Disturb mode is enabled in ECOVACS
HOME App.
This is normal. Disable Do Not Disturb mode in the App,
or start auto-emptying manually.
The Antibacterial Dust Bag is full.
Replace the Antibacterial Dust Bag and close the Dust
Container Lid.
If the possible causes are excluded, it might
be a component malfunction.
Please contact customer service.
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No. Malfunction Possible Causes Solutions
14
DEEBOT fails to auto-empty
the Dust Bin.
The Auto-Empty Dust Bin is not installed.
Please install the Auto-Empty Dust Bin with two Auto-
Empty Outlets on the bottom.
The Antibacterial Dust Bag is full.
Replace the Antibacterial Dust Bag and close the Dust Container Lid.
The Auto-Empty Outlets on the Auto-Empty
Dust Bin is stuck by debris.
Uninstall the Auto-Empty Dust Bin and clean the debris
on the Auto-Empty Outlets.
Dust Evacuation Tube is blocked. Clean the Dust Evacuation Tube.
15
There is debris in the Dust
Container.
Fine particles are absorbed inside the Dust
Container through the Antibacterial Dust Bag.
Clean the Dust Container Lid and inner wall.
The Antibacterial Dust Bag is damaged. Check the Antibacterial Dust Bag and replace it.
16
DEEBOT leaks dust or debris
while cleaning.
The Auto-Empty Outlets are stuck by debris. Uninstall the Auto-Empty Dust Bin and clear the debris.
17 The Base is dirty.
Main Brush has debris on it and requires cleaning.
Clean the Main Brush.
Wi-Fi Connection
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.
DEEBOT and Mobile Phone Requirements
• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• Wi-Fi status light slowly ashes.
• Turn off mobile phone’s cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements
• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.
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Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specications may be changed for continuous product improvement.
Technical Specifications
Model DBX41
Rated Input
20V
1A
Auto-Empty Station Model CH1918 CH1822 (Sold Separately)
Rated Input (Charging)
220-240V
50-60Hz 0.3A
Input
100-240V 50-60Hz 0.5A
Rated Output
20V
1A
Output
20V 1A
Power (Auto-Emptying) 1000W /
Frequency bands 2400-2483.5MHz
Off Mode Power Less than 0.50W
Networked Standby Power Less than 2.00W
451-2241-1600
Ecovacs Robotics Co., Ltd.
No.518 Songwei Road, Wusongjiang industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.
