Bionic-Point Heat and Cold
Therapy Massager
Instruction Manual
Model: KH394
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*** Keep this manual for future reference ***
READ AND SAVE IMPORTANT SAFETY INSTRUCTION
Read the following safety information carefully before using this
product. If you have any medical conditions (such as pacemaker
and pregnant) or are undergoing medical treatment or surgery,
we advise that you should consult with your doctor before use.
SAFETY NOTE:
Warning: This product does NOT have water-proof, do not
immerse water. Do not use this product under blankets or under
other covers. This product is NOT a toy.
Attention: This product is designed for private use, not
intended for medical or commercial purpose. Children should be
supervised to ensure that they do not use this product as a toy.
CAUTION:
• Make sure neck is free of ornamentation (necklaces,
bands, etc.) before using this massager on neck
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and shoulder area.
• Do not use this product in close proximity to loose
clothing, jewelry or long hair.
• Do not immerse water in any circumstances.
• Do not use the product if you are hungry, right after meal,
drunk, or right after extreme exercise.
• Do not use the product if you have wound or are after
surgery and not yet fully recovered.
• To prevent from overheat, do not use this product
continuously for more than 30 minutes at a time. The
product has default working time of 15 minutes. It'll
automatically turn off when the time is up. It is
recommended that you should take 10 to 15 minutes
break for every 30 minutes of use.
• Do not use this product while you are sleeping, and
avoid falling asleep while the product is in use.
• Always unplug the product from the power outlet after
charging. Never leave this product unattended while its
power is connected for charging.
• Never use the product close to heater, fireplace, stove or
other heat source.
• Always escort and pay attention while children, patients,
disabled and elderly people are using this product. This
product is not for children without adult supervision.
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• Never use the product if the plug/wire/product is
damaged, if it is not in a smooth operation as it should
be, or if it immerses water.
• Unauthorized person is not allowed to reconstruct or
replace the component of this product.
• Do not use this product in sauna room or bathroom, or in
area where has high humidity.
• Close supervision is necessary when this product is used
by, close or next to children, invalids, or disabled person.
• Never let children, mental retarded and people with
difficulty in action to operate this product and to reach
the power cord.
• If the product has not been used for a long time, check it
before use again.
• Excessive use can lead to overheat and shorter product
life. Should this occur, turn off and unplug the power,
and allow the product to cool down before use again.
• Do not use this product as a substitute for medical
treatment.
• This product is designed for household use only.
MEDICAL NOTES:
1. To avoid excessive stimulation of skin, the massage time
should not exceed the recommended minutes at a time.
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2. If you are under medical treatment and your doctor or
orthopedist does not particularly forbid massage, you
can enjoy the massage following your doctor's
instruction.
3. A massage should never feel unpleasant. Should pain or
discomfort result, discontinue use and consult with your
doctor.
4. Excessive massage can also have harm to body.
5. People who are unable to feel normal temperature, the ill
persons undergoing medical treatment and children
should not use this product. If in doubt, talk to your
doctor in advance.
WARNING 一 TO REDUCE RISK OF BURN, FIRE,
ELECTRIC SHOCK, OR INJURY TO USERS:
1. This product should never be left unattended when it is
plugged in. Unplug from outlet when it’s not in use.
2. Close supervision is necessary when this product is used
by or close to children, invalids, or disabled persons.
THIS PRODUCT IS NOT A TOY.
3. Use this product only for its intended use as described in
this manual.
4. Never operate this product if it has a damaged power
cord or plug, if it is not working properly, if it has been
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damaged on shell or immersed water. Return the product
to service center for examination and repair. Never try to
take apart or repair this product by yourselves.
5. Do not carry this product with its power cord or use the
power cord as a handle.
6. Turn off the product on the control panel before
removing plug from outlet. Do not turn on the device
during charging.
7. Use only the original adaptor or charging cable that
comes with the product.
8. Keep this product and its power cord away from
fireplace or wet sources.
9. Always unplug the power cord from the electrical outlet
after using and before cleaning.
10. Do not use attachments that are not recommended by
manufacturer for this product.
NOTICE: this product should not be used in the following
circumstances:
• Massage should be comfortable and pleasant. Should
extreme pain result, discontinue use and consult with
your doctor.
• Avoid the use of an uncertified extension cord because
the extension cord may lead to overheat and risk of fire.
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• This product should never be used by an individual with
a medical condition that will limit the user’s capability to
operate the product.
• Never use this product if there is wound or injury on
targeted area.
• Do not use this product after taking pain relief
medications, sedatives or alcohol. Consult with your
doctor if you are under these circumstances.
• Do not use this product when you have insensitive skin
in your targeted areas or in the environment of poor air
circulation. The unattended use of heat by children or
incapacitated persons may be dangerous.
• It is recommended not to use this product 30 minutes
before or after your meal.
Recommended Use:
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LED Control Panel:
OPERATION INSTRUCTION:
Start with Vibration Massage:
• Plug AC adaptor to the power jack and wall outlet.
The power indicator light is on in Red.
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• Press the Power On/Off button to turn on the
device. The power indicator light is on in Blue
(standby mode), ready to use all functions.
• Press the Vibration button to turn on vibration
massage. The intensity indicator light (blue bars) is
on in Blue.
• Press the Vibration button again to choose the 5
different intensities.
• Press the Vibration button again to turn off
vibration massage.
• When vibration is on, press Code Mode or Heat
Mode button to turn on or turn off the cold or heat
therapy.
• Vibration massage and cold or heat therapy can
work alone or simultaneously.
• Default massage time: the default massage time is
15 minutes. It’ll shut down automatically after 15
minutes. Turn it on again if needed.
Cold Therapy:
• Two selective levels of cold temperature:
o Level 1 (normal cold): cold indicator light is
on in Blue (Solid).
o Level 2 (maximum cold): cold indicator
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light is on in Blue (Flashing).
o Note: It is recommended to use Level 1 cold
temperature all the time. Using Level 2 cold
temperature only when the room
temperature is lower than 28 Celsius degrees
(83 Fahrenheit degrees or lower).
• Press the Cold Mode button to turn on the Level 1
cold therapy any time either the vibration is on or
not.
• Cold indicator light is on in Blue (Solid), the
cooling function starts.
• Apply the cold nodes to the targeted area and rotate
it gently.
• Press and Hold the Cold Mode button for about 3
seconds to turn on Level 2 cold therapy if necessary.
Cold indicator light is on in Blue (Flashing).
• Press the Cold Mode button again to turn off cold
therapy any time or whenever you feel it is cold
enough. Its cold indicator light is now off.
• Default cold therapy time is 15 minutes. It’ll shut
down automatically after 15 minutes.
Heat Therapy:
• Two selective levels of heat temperature:
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o Level 1 (normal heat): heat indicator light is
on in Red (Solid).
o Level 2 (maximum heat): heat indicator
light is on in Red (Flashing).
o Note: It is recommended to use Level 1 heat
temperature all the time. Using Level 2 heat
temperature only when you feel the Level 1
heat is not hot enough.
• Press the Heat Mode button to turn on the Level 1
heat therapy any time either the vibration is on or
not.
• Heat indicator light is on in Red (Solid), the heating
function starts.
• Apply the heat nodes to the targeted area and rotate
it gently.
• Press and Hold the Heat Mode button for about 3
seconds to turn on Level 2 heat therapy if necessary.
Heat indicator light is on in Red (Flashing).
• Press the Heat Mode button again to turn off heat
therapy any time or whenever you feel it is hot
enough. Its heat indicator light is now off.
• Default heat therapy time is 15 minutes. It’ll shut
down automatically after 15 minutes.
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Care and Maintenance:
• This product has no waterproof. Do not immerse water.
• Before cleaning, you must turn off the device and
unplug the power adaptor from outlet.
• Clean the product with a soft, damp towel. Never use
strong abrasives, detergents or cleaning agents for
cleaning.
Storage:
• Turn off the device or unplug the power cord from
outlet and allow it to cool down.
• Place it in a clean, dry location.
• Do not drag or hang the unit with its power cord.
• This product is designed for household use only.
• Never put the product close to fireplace or other
heating sources.
Features:
• Thermotherapy for soreness relief and relaxation
massage for neck, shoulder, back, sciatica, legs and
arms.
• Heat therapy with two selective levels and powerful
vibration to improve blood circulation, soothe
discomfort, relax and increase muscle flexibility, ease
away aches and relieve stress.
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• Cold therapy with two selective levels and vibration to
reduce discomfort on joint and tendon, firm and tone
weary muscles on back and buttock.
• Powerful vibration massage with 5 selective intensities,
enjoy both a relieving hot-stone and invigorating ice
cool massage therapy.
• Vibration massage and cold or heat therapy can work
alone or simultaneously.
• Heat and cold function with unique dual action
thermo-control system.
• Cast aluminum double massage heads.
• Digital control with LED indicator light.
• Ergonomic hand grip for professional use.
Specifications:
• Vibration with 5 selective intensities from 1800 RPM to
2800 RPM
• Cold mode: 14 to 16 Celsius degrees (57 F to 60 F
Fahrenheit degrees)
• Heat mode: 35 to 47 Celsius degrees (95 F to 116 F
Fahrenheit degrees)
• Voltage: 110 -220V 50/60Hz DC12V 2.5A
• Powered with AC adaptor (included)
• Default working time: 15 minutes
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• Power: 30W
Cooling Temperature Parameter:
Correct Disposal of this product:
This marking indicates that this product should not be
disposed with other household wastes. To prevent possible
harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used product,
please use the return and collection system or contact the retailer where
the product was purchased from.
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Troubleshooting:
Problem
Cause
Solutions
No power
Power
cord
connection
failed
Check power connection to power
jack on product
Heating or Cooling
or Vibration stops
working
Its default
working
time is 15
minutes
Turn off the power and turn it on
again.
Unable to turn on
Level 2
temperature
Incorrect
operation
Press and Hold the button for about
3 seconds and release, make sure
the indicator light is on and flashing
alternatively.
Unable to turn on
heat or cold
function
Device is
not in
standby
mode
After plug in power adaptor, power
indicator is in Red (not ready to
use). Press the power button again,
power indicator is in Blue (standby
mode, ready to use all functions).
Then press cold or heat or vibration
button to start massaging.
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Buzzing sound with
heat or cold or
vibration
massaging
Normal sound from air
compression motor.
Note: This product is not intended to diagnose, treat, cure, or prevent
any disease.
