DGL Group
2045 Lincoln Highway
Edison, NJ 08817
support@h1proseries.com | h1proseries.com
BOSS DM
Owner’s Manual
Assembly & Maintenance
02
H-1 PRO SERIES
Join our H−1 Pro Series community
of riders wherever you are!
Thank you for choosing the H-1 Pro Series Boss DM (Dual Motor). We’re excited to
get you started so you can hit the road and enjoy riding!
Please read through this owner’s manual to understand how to properly operate
the Boss DM.
This manual will also be your guide for general maintenance, safety precautions,
assembly, and servicing of the unit.
Before riding your Boss DM, make sure all parts are properly torqued,
tightened, and connected (particularly the parts that had to be manually
installed). Remember to always use your best judgment while riding and obey all
traffic laws.
02
DGL Group
2045 Lincoln Highway
Edison, NJ 08817, United States
H1ProSeries
H-1 Pro Series
h1proseries
H-1 Pro Series
@h1proseries
@h1proseries
support@h1proseries.com
866.831.1520
h1proseries.com
01
CONTENTS
05. BASICS
Specifications
Diagram of the Boss DM
General Symbols
Safety Advice
13. ASSEMBLY & PARTS
09. SAFETY PRECAUTIONS
Setting Up Your E-Scooter
25. OPERATIONS
Before Riding
Pre-Ride Checklist
Speed Modes
Cruise Control
Kick to Start
Riding Your Boss E-Scooter
Operating Your Device
Speed & Weight Limitations
Operating Range
H-1 Pro Series App
LED Display
Error Codes
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05
07
07
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Safety Precautions19
25
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33. MAINTENANCE
Battery Specifications
Battery Maintenance
Charging Your Boss DM
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17. SAFETY CHECKLIST
38. FCC STATEMENT
39. WARRANTY
SPECIFICATIONS SPECIFICATIONS
Model: H1-BSS-DM
Product Weight: 65.5 lbs (29.7 kg)
Max Supported Weight: 264 lbs (120 kg)
Max Speed: Up to 28 mph (45 km/h)
Max Range: Up to 40 miles (65 km)
Max Incline: 30°
Battery Type: Lithium-ion
Charger Manufacturer: COMING DATA CO LTD
Charger Model: CP54630
Rated Power: 1,600W (800W per motor)
Max Power: 2,200W (1,100W per motor)
Battery Voltage: 48V
Battery Capacity: 18.2Ah
Charger Type: 54.6V/3A
Charge Time: Up to 7 hours
Power Requirement: 100V-240V, 50 Hz/60 Hz
Folded Size: 47.24 in. x 20.27 in. x 21.30 in.
(120 cm x 51.48 cm x 54.1 cm)
Unfolded Size: 47.24 in. x 20.27 in. x 47.24 in.
(120 cm x 51.48 cm x 120 cm)
Suspension: Front & Rear Suspension
Tire Type: Self-Sealing Tubeless Tires
Tire Size: 10” x 3” Front & Rear
Max Tire Pressure: 50 psi
Recommended Tire Pressure: 40-45 psi
Brake Type: Front & Rear Disc & Electronic Brakes
03 04
DIAGRAM OF THE BOSS DM
Rear Fender
BASICS01
Taillight
Disc BrakeMotor
Front Shocks Kickstand
Foot Deck
Folding Hook
LED Display
Handlebar
Headlight
Folding Hinge
Brake Lever/Bell (L)
Thumb Throttle
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GENERAL SYMBOLS
SAFETY ADVICE
WARNING
WARNING
NOTICE
DANGER
Recommendations and meaningful additional information.
Possible dangers to your life and health if respective calls to action are
ignored.
Warns about a situation that can cause death, serious physical injury and/or
heavy material damage if safety instructions are ignored.
Please adhere to the following safety instructions while operating your Boss:
INSTRUCTIONS PERTAINING TO RISK OF FIRE OR ELECTRIC
SHOCK - IMPORTANT SAFETY INSTRUCTIONS
WARNING - When using this product, basic precautions should always be
followed, including the following:
Read all the instructions before using the product.
To reduce the risk of injury, close supervision is necessary when the product is
used near children.
Do not put fingers or hands into the product.
Do not use this product if the flexible power cord or output cable is frayed, has
broken insulation, or any other signs of damage.
This equipment is not intended to be used at ambient temperatures less than
32°F (0°C) or above ambient temperatures of 104°F (40°C).
The battery is intended to be charged when the ambient temperature is
between 32°F (0°F) and 104°F (40°C). Never charge the battery when ambient
temperatures are outside this range.
Modifying or attempting to repair the E-Scooter system except as indicated in
the instructions for use and care is prohibited.
Charging of the E-Scooter shall only be performed with the manufacturer's
recommended charger.
SAVE THESE INSTRUCTIONS
Always wear a properly fitted helmet and protective gear while riding.
See and be seen. Wear reflective clothing while riding at night.
Learn the rules of the road before riding. Obey all traffic laws.
Make sure handlebar grips are not damaged and are properly installed.
Always check brakes before riding.
Check for traffic. Always be aware of the traffic around you.
Watch for and avoid road hazards.
Reduce speed when riding on wet terrain.
To prevent skidding or potential injuries, do not accelerate or brake
suddenly while making turns.
To avoid water damage, do not leave your E-Scooter in inclement weather.
When activating pedal assist, increase speed slowly to avoid injury.
Do not use and/or leave the charger outdoors in hot or wet weather conditions.
Do not ride up or down extremely steep inclines.
Do not touch the body of the motor immediately after riding, as the surface
may be hot.
Do not make any aftermarket modifications to your Boss DM that are not
expressly approved by H-1 Pro Series.
Do not ride the E-Scooter if you exceed the maximum weight limit of 264 lbs
.
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SAFETY PRECAUTIONS02
ATTENTION
1. Only use the supplied charger with this E-Scooter.
2. The operating temperature range of the charger is 32°F - 104°F
(0°C - 40°C).
3. The operating temperature range of the Boss DM is 32°F - 104°F
(0°C - 40°C).
4. Do not ride on icy or slippery surfaces.
5. Read the operation manual and warning labels before riding.
6. Store the Boss DM in a dry, ventilated environment.
7. When transporting the Boss DM, avoid violent crashes or impact.
LOW TEMPERATURE WARNING
Low temperatures will affect the lubrication of moving parts inside the Boss DM,
increasing internal resistance. Additonally, the discharge capacity and capacity of
the battery will be significantly decreased.
Use caution when riding the Boss in cold temperatures (Below 40°F/4°C). Doing
so may increase the risk of mechanical failures of the E-Scooter, which may lead
to damage to your device, property damage, serious bodily injury, and even
death.
SAFETY INSTRUCTIONS
Keep the E-Scooter away from heat sources, direct sunlight, humidity, water, and
any other liquids.
Do not operate the E-Scooter if it has been exposed to water, moisture, or any
other liquids to prevent electric shock, explosion, and/or injury to yourself and
damage to the E-Scooter.
Do not use the E-Scooter if it has been dropped or damaged in any way.
Repairs to electrical equipment should only be performed by the manufacturer.
Improper repairs void the warranty and may place the user at serious risk.
Do not puncture or harm the exterior surface of the E-Scooter in any way.
Keep the device free from dust, lint, etc.
Do not use this E-Scooter for anything other than its intended use or purpose.
Doing so may damage the E-Scooter or lead to property damage, injury, or
death.
This product is not a toy. Keep out of reach of children.
Do not expose the batteries to excessive heat such as direct sunlight or an open
flame.
PLEASE READ THE OPERATION MANUAL THOROUGHLY.
Failure to follow the basic instructions and safety precautions listed in the
operation manual can lead to damage to your Boss DM, property damage,
serious bodily injury, and even death.
To avoid collisions, falls, and loss of control, please learn how to ride the Boss DM
safely.
You can learn how to ride the Boss DM by reading the operation manual and
watching videos.
All users are responsible for any consequences caused by violating warning
contents or proper operations. H-1 Pro Series cannot be held liable.
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When you ride in low-visibility conditions such as fog, dusk, or night, you
might be difficult to see, which could lead to a collision. To increase your
level of safety, be sure wear bright, reflective clothing when riding in poor
lighting conditions.
As with all mechanical components, the Boss DM is subjected to wear and
high stresses. Different materials and components may react to wear or
fatigue in different ways. If the design life of a component has been
exceeded, it may suddenly fail, possibly causing injuries to the rider. Any form
of crack, scratch, or change of coloring in highly stressed areas indicate that
the life of the component has been reached and it should be replaced. Do not
ride in an abusive manner.
Great care should be taken with the Boss DM when folding or unfolding it.
Moving and folding parts can cut skin or pinch if mishandled.
DO NOT RIDE YOUR BOSS DM WITHOUT ALL RELEASES SECURELY LOCKED.
WARNING
Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in
contact with moving parts, wheels, or the drivetrain while the Boss DM is running.
Do not operate or allow others to operate the Boss DM until the user understands
all instructions, warnings, and safety features described in this manual.
Check with your doctor if you have a medical condition that could affect your
ability to use the Boss DM.
Persons with head, back, neck ailments, or prior surgeries to those areas of the
body are not recommended to use the Boss DM.
Do not operate if you are pregnant or have a heart condition.
Persons with any mental or physical conditions that may make them susceptible
to injury or impair their physical or mental capabilities to recognize, understand,
and perform all of the safety instructions and assume the hazards inherent in
operation should not use the Boss DM.
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WARNING
DANGER
NOTICE
Parts List
ASSEMBLY & PARTS03
Before performing any work on your Boss DM, be sure the power is OFF.
Be sure the package is upright when opening. Open from the top.
All riders of the E-Scooter should follow these safety instructions.
Please read all assembly instructions in full before beginning to
assemble your new E-Scooter.
Visually examine your shipping box and E-Scooter to ensure that everything
arrived without shipping issues. Take pictures if you suspect rough handling and
contact: support@h1proseries.com
If you require additional assistance, please reach out to
support@h1proseries.com for more information. We often update user guides
based on the feedback we receive from our customers.
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C
D
A
A. Boss DM E-Scooter
B. Handlebar Assembly
C. Charger + Charging Cable
D. Hex Keys (2) & M5 Screws (6)
B
x6
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Attach the handlebar assembly by placing it into the steering column. Align
the front and back screw holes, and tighten the 6 screws into place using
the hex keys provided.
SETTING UP YOUR E-SCOOTER
Attaching the Handlebar Assembly
To fold your Boss DM, push the folding hinge release button up with your
thumb and pull the folding hinge down with both hands. Continue pushing
the folding hinge down past the metal safety latch to unlock it. Hold the
handlebars and push the steering column down to the rear fender. Align
the folding hook with the slot in the rear fender and push the folding hook
into it with some force to lock the Boss DM in a folded position.
To unfold your Boss DM, push the bottom of the rear fender slot in fully with
your thumb and wiggle the steering column with the handlebar until it
comes loose. Raise the steering column up until it is pointing straight up
and clicks into place, under the metal safety latch. Pull the folding hinge up
and fully press it against the steering column to ensure it is securely locked.
Folding & Unfolding Your E-Scooter
Some parts of your Boss DM can injure you if mishandled. Moving and
folding parts can cut skin. Clamps and pivoting parts such as brake levers
can pinch. When folding and unfolding your Boss DM, Please watch for
pinch points where injury may be sustained. Do not leave your hand in
these areas while folding or unfolding.
Pinch Points
A
x6
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Make sure everything you installed is properly torqued, tightened, and connected!
If you have any questions, please contact us: support@h1proseries.com
Pull both brake levers. You should feel an obvious pressure and the levers
should not be able to touch the handlebar.
4. Brakes system
Check if the headlight and taillight are working properly.
5. Lighting
Check if your display turns on and functions properly.
7. Display
Check if the kickstand is tightly secure, not rubbing
against the ground or tires.
8. Kickstand
NOTICE
Do not cover any lighting fixtures or reflectors.
Do not sit on the E-Scooter if the kickstand is engaged.
WARNING
NOTICE
SAFETY CHECKLIST03
4. Brakes system
5. Lighting
NOTICE
NOTICE
NOTICE
SAFETY CHECKLIST04
To be sure your E-Scooter is safe on the road, please use the following checklist
before your first ride:
Check that the handlebars are tight by applying the front brake and pushing
the handlebars forward and back.
1. Handlebars
Check the condition of the tires. Check the tire treads for cracks, punctures,
and deformations. Make sure the tires are inflated between 40 and 50 psi.
1. Handlebars
2. Tires
Tire wear and tear depends on several factors, such as the weight of the rider and
type of terrain. For your safety and the best riding experience, check the tire
pressure before each ride. Low tire pressure can reduce stability, handling, and
battery efficiency, while excessively high pressure may damage the tire.
Follow battery charging and maintenance instructions.
Check that the battery is fully charged.
NOTICE
NOTICE
3. Battery
17 18
The first rule of safe riding is to use common sense.
Different localities and countries have different laws about riding electric
transportation devices on public roads. You should check with local officials to
ensure you are complying with local traffic law requirements.
H-1 Pro Series is not liable for tickets or violations given to riders who do not follow
local laws and regulations.
For your safety, always wear a helmet that meets CPSC or CE safety standards. In
the event of an accident, a helmet can protect you from serious injury and in
some cases, even death.
Obey all local traffic laws. Obey red and green lights, one-way streets, stop signs,
pedestrian crosswalks, etc.
Ride with traffic, not against it.
Ride defensively; expect the unexpected.
Give pedestrians the right-of-way.
Do not ride too close to pedestrians. Alert them if you intend to pass them from
behind.
Slow down at all street intersections, and look to the left and right before crossing.
Your Boss DM is not equipped with reflectors. It is not recommended that you ride
in conditions of low visibility.
If you are riding your E-Scooter in low-visibility conditions, ensure your headlight
is turned on and that you are wearing bright, reflective clothing.
When you ride in low-visibility conditions such as fog, dusk, or night, you might be
difficult to see, which could lead to a collision. To increase your level of safety, be
sure to wear bright, reflective clothing.
Do not ride above your skill level. Ensure you have had enough practice with all
functions and features of your Boss DM.
Do not ride too fast – with increased speed comes increased risk. If you are
moving at a higher speed, small bumps can create strong impacts, leading to a
higher risk of injury.
Do not ride with pets.
Before stepping on your Boss DM, make sure it is placed flat on level ground.
Do not try to open or modify your Boss DM. Doing so voids the manufacturer
warranty and may cause your Boss DM to fail, resulting in injury or death.
Do not use the Boss DM in a manner that would put people or property in danger.
If you are riding near other riders, be sure to maintain a safe distance between
each other to prevent collisions.
Be sure to keep your feet on the Boss DM at all times. Moving your feet off the
Boss DM while driving is dangerous, and may cause the Boss DM to stop suddenly
or veer sideways.
Do not operate the Boss DM while under the influence of drugs or alcohol.
Do not operate the Boss DM when you are restless or sleepy.
Use your best judgment to keep yourself out of dangerous situations with your
Boss DM.
Do not ride your Boss DM off of curbs, ramps, or attempt to operate in a skate
park, empty pool, or in any way similar to a skateboard. Misuse of your Boss DM
voids the manufacturer warranty and may lead to injury or damage.
Do not abuse your Boss DM. Doing so can damage your unit and cause failure to
the operating system, which may lead to injury. Physical abuse, including dropping
your Boss DM, voids the manufacturer warranty.
Do not operate in or near puddles of water, mud, sand, stones, gravel, debris, or
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SAFETY PRECAUTIONS
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near rough and rugged terrain.
The Boss DM can be used on paved surfaces that are flat and even. If you
encounter uneven pavement, lift your Boss DM over and past the obstruction.
Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads, or in extreme
heat or cold.
Bend your knees when riding on bumpy pavement to absorb the shock and
vibrations. This will help you keep your balance.
If you are unsure if you can safely ride on a specific terrain, step off and carry your
Boss DM. Always be on the side of caution.
Proper use of your brake is vital to ensure safe, efficient stopping. To avoid misuse
and potential injury, do not apply sudden or excessive force to your brakes. Apply
your brakes gradually and give yourself enough room to come to a complete stop
safely.
Do not attempt to ride over bumps or objects greater than ½ inch, even when
prepared and bending your knees.
Pay attention. Look where you are riding and be conscious of the road conditions,
people, property, and objects around you.
Do not operate the Boss DM in crowded areas.
Operate your Boss DM with extreme caution when indoors, especially around
people, property, and narrow spaces.
Do not operate the Boss DM while talking, texting, or looking at your phone.
Do not ride your Boss DM where it is not permitted.
Do not ride your Boss DM near motor vehicles or on public roads.
Do not travel up or down steep hills.
The Boss DM is intended for use by a single individual, DO NOT attempt to operate
the Boss DM with two or more people.
Do not carry anything while riding the Boss DM.
Individuals with lack of balance should not attempt to operate the Boss DM.
The Boss DM is recommended for riders aged 16 and older. Young children and
the elderly should not operate the Boss DM.
At higher speeds, always take longer stopping distances into consideration.
Do not attempt to jump on or off your Boss DM.
Do not attempt any stunts or tricks with your Boss DM.
Do not ride the Boss DM in dark or poorly lit areas.
Do not ride the Boss DM near or over potholes, cracks, or uneven pavement or
surfaces.
Do not operate your Boss DM off-road.
Do not turn sharply, especially at high speeds.
Do not exceed the maximum weight limit of 264 lbs (120 kg).
Avoid driving the Boss DM in unsafe places, including areas with flammable gas,
steam, liquid, dust, or fiber that could cause fire and explosion accidents.
Do not operate near swimming pools or other bodies of water.
Maintain a safe braking distance during wet conditions.
There may be additional risk of injury if you use your E-Scooter incorrectly. This
includes, but is not limited to:
• Jumping your E-Scooter
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• Riding over debris or obstacles
• Performing stunts
• Riding in off-road terrain
• Riding fast
• Racing other riders
• Riding in an unusual manner
The aforementioned examples add stress to each part of your E-Scooter and can
lead to long term damage of the device. Damage to your E-Scooter can lead to an
accident or increase your risk of injury. To decrease your risk of injury, use your
E-Scooter correctly.
To reduce the risk of injury, adult supervision is required. Never use in roadways,
near motor vehicles, on or near steep inclines or steps, swimming pools, or other
bodies of water. Always wear shoes, and never allow more than one rider at a time.
If a system error occurs or an improper operation is performed while riding your
Boss DM, the device will alert the user in a variety of ways. The following are
common occurrences that will produce safety alerts. These notices should not be
ignored and appropriate action should be taken to correct any improper
operation, failure, or errors:
• Prohibited riding surfaces (Uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The E-Scooter is still charging.
• The E-Scooter is overheating, or the motor temperature is too high.
• When the battery is about to run out of power, the battery icon will flash.
• If any or both tires are blocked, the device will stop after 10 seconds.
• When the battery level has depleted below protection mode, the motor
will power off after 15 seconds.
• If a high discharge current is produced during use (such as riding up a
steep slope for a long period of time), the motor will shut off after 15
seconds.
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LEGAL REQUIREMENTS
Please check your country’s and state’s regulations regarding electric scooters
before riding. There are variations of age limit, speed, motor wattage, and road
accessibility between countries and states.
In general, you may not legally ride an E-Scooter above 20 mph on bike paths or
roads. Boss DM is capable of reaching 28 mph. Speeds above 20 mph are only
intended for off-road riding or briefly powering through inclines.
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BEFORE RIDING
OPERATIONS05
PRE-RIDE CHECKLIST
Before each operation, the operator shall perform the pre-operation checks
specified below:
All guards and pads originally supplied by the manufacturer are in proper place
and in serviceable condition.
The area that the unit is to be operated in is safe and suitable for safe operation.
The braking system is functioning properly.
All safety labels are in place and understood by the operator and any passenger.
Any and all axle guards, chain guards, or other covers or guards supplied by the
manufacturer are in place and in serviceable condition.
The tires are in good condition, inflated properly, and have sufficient tread
remaining.
Ensure that your Boss DM is in proper working order each and every time you
ride. If a part of the Boss DM does not function correctly, please contact our
Customer Support Center.
Ensure the battery is fully charged before riding your Boss DM.
If the Boss DM is not used for an extended period of time, you may need to
recharge the battery every 2 months to maintain the battery life.
Please wear all appropriate safety gear before operating your device.
Make sure to wear comfortable clothes and flat, closed-toe shoes when
operating your device.
SPEED MODES
To activate different speed modes, ensure the Boss DM is powered on and not in
motion. Press the power button once. The speed mode indicator should light up
on your display to indicate which speed mode is activated.
S: Sport mode: 0-28 mph (0-45 km/h)
D: Drive mode: 0-19 mph (0-30.5 km/h)
E: Eco mode: 0-9 mph (0-19.3 km/h)
Walk mode*: 0-3 mph (0-5 km/h)
*Walk mode can only be activated through the H-1 Pro Series mobile app.
It is important that you fully understand all the functions of your Boss DM
E-Scooter. If these fuctions are not used correctly, you will not have full control of
your Boss DM.
Practice using the Boss DM at slower speeds in a flat, open area before taking it
out into public areas.
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Any Boss DM that does not work properly can cause you to lose control and
fall. Do not ride a Boss DM with a part that is damaged. Replace the damaged
part before riding.
WARNING
MOTOR MODES
You can switch between dual motor mode to drive power to both wheels, or
single motor mode to only drive power to the rear wheel. Quickly press the
power button three times to switch between motor modes. An icon of an
‘M’ encased in a circle will light up on your display when dual motor mode is
activated.
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CRUISE CONTROL
Cruise control comes preset as active with the Boss DM. To engage cruise
control, press the throttle down and maintain a constant speed for 6 seconds;
cruise control will automatically activate. You will hear 2 beeps, and the cruise
control indicator will flash on the display to indicate that it is activated. Press the
throttle down once or squeeze the brake handle to cancel cruise control. You can
quickly press the power button 4 times to disable or re-enable cruise control.
KICK TO START
For safety reasons, the Boss DM will not accelerate unless it is already moving at
least 1.8 mph (3 km/h). You must first kick off the ground and then press the
throttle in order to ride the Boss DM. You can disable kick to start by quickly
pressing the power button 5 times.
RIDING YOUR E-SCOOTER
FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS
CAN LEAD TO DAMAGE TO YOUR DEVICE, VOID YOUR MANUFACTURER
WARRANTY, LEAD TO PROPERTY DAMAGE, CAUSE SERIOUS BODILY INJURY
OR DEATH.
OPERATING YOUR DEVICE
Do not turn sharply or at high speeds. Do not turn or ride quickly along slopes,
as it may cause injury. Proper use of your brake is vital to ensure safe, efficient
stopping. To avoid misuse and potential injury, do not apply sudden or
excessive force to your brake. Apply the brake gradually and give yourself
enough room to come to a complete stop safely.
WARNING
Riding the Boss DM while exceeding the weight limit may increase the
possibility of injury or product damage.
WARNING
Make sure the device is fully charged before the first use. Before turning on your
Boss DM, ride it like a normal kick scooter to get comfortable with the device before
using it with the motor.
When you are comfortable riding the E-Scooter, power it on. For the motor to
activate, you must first start riding the E-Scooter manually and then push the throttle
down with your thumb.
To slow down, disengage the throttle and squeeze the brake handle to engage the
brake. The brake is pressure-sensitive, so a tighter squeeze will provide more
stopping power.
Use the handlebars to turn in the desired direction.
The Boss DM can be operated manually if you do not wish to use the motor.
Quickly press the power button two times to turn the headlight on/off. Quickly press
the power button six times to switch between the odometer and the trip mileage.
Quickly press the power button seven times to switch units between mph and
km/h.
At higher speeds, you may need to shift your weight to maintain your balance while
making turns.
Prepare to brace yourself if you encounter bumps or uneven surfaces, then
dismount and carry your Boss DM to a safe operating surface.
SPEED & WEIGHT LIMITATIONS
Speed and weight limits are set for your own safety. Please do not exceed the limits
listed in the “SPECIFICATIONS” section of this manual (Page 4).
OPERATING RANGE
The Boss DM can travel up to 45 miles on a fully charged battery under ideal riding
conditions. The following are some of the major factors that will affect the
operating range of your device:
Terrain: Operating range is highest when riding on a smooth, flat surface. Riding
uphill and/or on rough terrain will reduce operating range significantly.
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Weight: A lighter user will have higher operating range than a heavier user.
Ambient temperature: Please ride and store the E-Scooter in recommended
temperatures. This will preserve the operating range, battery life, and overall
performance of your device.
Speed and Riding Style: Maintaining a moderate and consistent speed while riding
produces maximum operating range. Traveling at high speeds for extended
periods of time, frequent starts and stops, and idiling will decrease operating range.
Tire Pressure: Riding with low tire pressure will reduce operating range and max
speed. Make sure your tires are inflated between 40 and 50 psi before riding.
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Connect the Device
• Open Apple’s App Store or the Google Play Store and search “H-1 Pro Series.”
H-1 PRO SERIES APP
• Open the app and select “Sign Up” or “Log In”.
• Complete any updates that are prompted. Enable Bluetooth on your smartphone.
• Make sure your E-Scooter is turned on. Press the “Add Device” button.
• Select your device when it appears on your screen. The app will begin pairing.
• When pairing is complete, press the “Done” button at the bottom of the screen.
• You will be directed to the device screen. To switch to another device that you
already have paired, press the H-1 PRO SERIES logo at the top of the screen and
select the other device.
• When you log into the app, you will be directed to the device screen of the
product you last selected within the app.
Disconnect the Device
• Press the gear icon in the top right corner of the device screen.
• Press the “Remove Device” button at the bottom of the screen.
• Lastly, select “Disconnect” to unpair the device from the app.
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LED DISPLAY
ERROR CODES
The electronics system has the ability to self-diagnose and report a limited set of
errors. Errors will appear on the screen as error codes.
The chart below explains the meaning of each error code:
E9
Controller Error
Controller error. Restart the E-Scooter.
ADVANCED MATRIX DISPLAY - ERROR CODE CHART
E1
Brake Error
Error Code Error Solution
Brake assembly failure, or
communication error with the
controller.
E2
Accelerator Error
Accelerator assembly failure, or
communication error with the
controller.
E3
Communication
Error
Communication error between the
instrument panel and the controller.
Damaged wire or loose connector, or
faulty instrument panel or controller.
E6
Over Voltage
Protection
Battery voltage is too high.
Battery has a fault.
E7
Hall Error
Loose/disconnected motor
connector, damaged motor wire, or
faulty motor.
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HEADLIGHT
ECO MODE
DRIVE MODE
SPORT MODE
MILEAGEBLUETOOTH
BRAKELOCK
CRUISE CONTROL
KICK TO START MODE
mile
km
TRIP
SPEED
MAINTENANCE06
To avoid damage to the E-Scooter’s internal circuitry, do not expose it to liquid,
moisture, or humidity.
Do not use abrasive cleaning solvents to clean the Boss DM.
Do not expose the Boss DM to extremely high or low temperatures, as this will
shorten the life of the device, destroy the battery, and/or distort certain plastic
parts.
Do not dispose of the Boss DM in fire as it may explode or combust.
Do not let the Boss DM come into contact with sharp objects, as this will cause
scratches and damage.
Do not let the Boss DM fall from high places, as doing so may damage the
internal circuitry.
Do not attempt to disassemble the Boss DM.
Only use the charger provided by H-1 Pro Series.
Only use the manufacturer’s authorized replacement parts.
Avoid using water or other liquids for cleaning. If water or other liquids enter
the Boss DM, it will cause permanent damage to the internal components.
Users who disassemble the Boss DM without permission from H-1 Pro Series
will void the warranty.
WARNING
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BATTERY SPECIFICATIONS
Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 7 hours
Battery Voltage: 48V
Battery Capacity: 18.2Ah
Working Temperature: 32°F - 104°F (0°C - 40°C)
Charging Temperature: 32°F - 104°F (0°C - 40°C)
Storage Time: 1 year
Storage Temperature: 32°F - 104°F (0°C - 40°C)
Storage Humidity: 5% - 95%
BATTERY MAINTENANCE
The lithium-ion battery is built into the Boss DM. Do not disassemble the E-Scooter
to remove the battery or attempt to separate it from the E-Scooter.
When charging the Boss DM, only use the enclosed charging cable provided by
H-1 Pro Series. Use of any other charger or cable may lead to damage to the Boss
DM, overheating, and risk of fire. Use of any other charger or cable voids the
manufacturer warranty.
Do not connect or attach the Boss DM or the battery to a power supply plug or
directly to a car’s cigarette lighter.
Do not place the Boss DM near a fire or leave it out in direct sunlight. Heating the
Boss DM can break or ignite the battery inside the device.
Do not continue charging the battery if it does not recharge within the specified
charging time. Doing so may cause the battery to become hot, rupture, or ignite.
To preserve natural resources, please recycle or dispose of batteries properly. This
product contains lithium-ion batteries. Local, state, or federal laws may prohibit
disposal of lithium-ion batteries in ordinary trash. Consult your local waste
authority for information regarding available recycling and/or disposal options.
33 34
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CHARGING YOUR BOSS DM
Ensure that the charging port is clean and dry.
Make sure that there is no dust, debris or dirt inside the port.
Plug the charger into a grounded wall outlet.
Connect the cable with the power supply.
Align and connect the charging cable into the charging port of the Boss DM (DO
NOT FORCE OR BEND THE CHARGING CABLE, AS IT MAY CAUSE THE PRONGS
TO BEND OR BREAK).
The charging indicator light on the charger itself should change to RED,
indicating that your device is now being charged.
When the red indicator light on your charger changes to green, then your device
is fully charged.
After fully charging your Boss DM, unplug the charger from your device and from
the power outlet.
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Do not attempt to modify, change, or replace your battery.
Do not use your device if the battery begins to emit odor, overheats, or begins to
leak.
Do not touch any leaking materials or breathe fumes emitted.
Do not allow children or animals to touch the battery.
The battery contains dangerous substances. Do not open the battery or insert
anything into the battery.
Do not attempt to charge the device if the battery has discharge or emits any
substances. In that case, immediately distance yourself from the battery in case
of fire or explosion.
Failure to follow the safety precautions listed below could lead to serious
bodily injury or death.
WARNING
SEEK IMMEDIATE MEDICAL ASSISTANCE IF YOU ARE EXPOSED TO ANY
SUBSTANCE THAT IS EMITTED FROM THE BATTERY.
WARNING
DANGER
Only use the included charging cable and charger to charge your Boss DM. Using
any unauthorized charger may damage your Boss DM.
35 36
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
FCC STATEMENT07
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H-1 Pro Series is not liable for accidental, indirect, or other consequential
damage of any kind, which leads to usage restrictions, data loss, and loss of
earnings or interruption to business. If you have purchased an extended
warranty, please contact the seller for assistance.
Any further claims are excluded, including those for replacement due to
damage caused to the outside of the product, provided there is no
obligatory legal liability.
3. Overcharging or damages due to improperly maintaining the lithium-ion
battery installed in the unit.
4. Tires, charge ports, or other parts which are considered consumables
such as glass or plastic or defects based on normal wear and tear.
5. Marginal dierences compared to the target appearance and
workmanship provided, as these have negligible eects on the product’s
fitness for use.
6. Damage to the product caused by chemical or electrochemical eects,
water, moisture, debris, or abnormal conditions.
7. Acts of God.
1. You use any charger other than a genuine H-1 Pro Series charger or the
charger designed for your specific model as this could pose a risk of a
serious fire hazard.
2. Repairs or modifications are performed without the written consent of
H-1 Pro Series or if a H-1 Pro Series product is equipped with additional
parts or accessories not approved for the product by H-1 Pro Series.
3. The E-Scooter is exposed to water, moisture, mud, dirt, or debris.
4. Units have missing or unreadable serial numbers.
The warranty will be considered void if:
1. H-1 Pro Series reserves the right to exchange the returned product for a
replacement product of equal or greater value if it is deemed that the
product cannot be repaired within a reasonable time or at a reasonable
cost. The warranty will be fulfilled on a case-by-case basis at H-1 Pro
Series’s discretion. Products and/or parts that have been replaced or
exchanged become the property of H-1 Pro Series.
2. Warranties that have been activated do not cause the warranty period to
be extended, nor do they trigger a new warranty period. The warranty
period for replacement parts installed ends with the warranty period for
the entire product.
3. The manufacturer’s responsibility shall be limited to the repair or
replacement of the product at its sole discretion.
Warranty in eect
1. Physical abuse, improper installation, modification, or repairs done by an
unauthorized third party.
2. The manufacturer will not take any responsibility if the unit’s failure has
resulted from accidents, abuse, misuse, or unauthorized repair,
modification, or disassembly.
The warranty excludes
This warranty is non-transferable and is limited to the original purchaser only.
It is not transferable to any subsequent purchaser. The manufacturer warranty
only applies to products purchased through an authorized H-1 Pro Series retailer.
Any items purchased from private sellers, online auction sites (Including eBay,
liquidators, or items sold “as-is” or “final sale”), or from clearance or going-out-of-
business sales are not covered by the warranty. The warranty period begins
on the date of receipt. Please retain a copy of your receipt as this will be required
to prove the date of purchase should a warranty claim be activated.
WARRANTY08
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AFFIX SERIAL NUMBER LABEL HERE:
Submitting a warranty claim
H-1 Pro Series will only accept parcels
that have been assigned an active RMA number.
1. To take advantage of your warranty services, please submit a ticket to
the H-1 Pro Series Customer Support by visiting www.h1proseries.com
2. H-1 Pro Series will attempt to diagnose and resolve your issue. H-1 Pro
Series may require photos and/or videos to properly diagnose the issue
and verify warranty eligibility. A copy of your receipt or online order
confirmation with the purchase date, seller, and item name visible is
required. H-1 Pro Series reserves the right to verify purchases with the
retailer and/or asset protection databases. Warranty claims will be denied
if the receipt is invalid, cannot be verified, or if the item has been returned
or exchanged. If it is determined that a valid warranty claim exists. H-1 Pro
Series may send replacement parts or issue an RMA number (Return
Material Authorization) to return the damaged product as H-1 Pro Series
deems appropriate.
3. If an RMA is issued, the package must be shipped within 14 days of the
RMA issuance. If a package is received outside of this time frame, the
package will be refused and returned to the sender.
4. In the event that H-1 Pro Series technicians find that the product lacks
a manufacturer defect, and the malfunction is due to abuse, water
damage, debris, moisture exposure, or improper maintenance, the
customer will be charged for return shipping and no repairs will be
performed.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, H-1 PRO SERIES’ TOTAL
LIABILITY IN CONNECTION WITH THE APPLICABLE H-1 PRO SERIES’
PRODUCTS OR THIS WARRANTY POLICY WILL NOT EXCEED THE
AMOUNT ORIGINALLY PAID FOR THE PRODUCT. PARTS AVAILABILITY IS
NOT GUARANTEED.
REGISTER YOUR BOSS DM
AT H1PROSERIES.COM
AFFIX SERIAL NUMBER LABEL HERE:
Submitting a warranty claim
AFFIX SERIAL NUMBER LABEL HERE:
Submitting a warranty claim
AFFIX SERIAL NUMBER LABEL HERE:
Submitting a warranty claim
CHARGER TYPE: ES3
UL2272 Compliant
Tested and certified to UL2272 Safety Standard by UL Solutions
The purchaser and rider of this product are responsible for knowing
obeying all state and local regulations regarding the use of this
product. It is highly encouraged that you read and follow the product
instructions including all safety precautions and use protective gear.
NYC consumers, please review fire safety info available here:
https://www.nyc.gov/site/fdny/codes/reference/lithium-ion-
battery-safety.page
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