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English
Troubleshooting
English64
Problem Action
Load is wet at the end of
a cycle.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
- Make sure the end of the drain hose is not placed on the floor.
- Make sure the drain hose is not clogged.
• Make sure the water supply hose is not kinked.
• If the water pressure supply is too strong, water may leak. Close the
water tap a little.
• Make sure water is not leaking from the water tap. If it is, repair the
water tap.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
• Clean the drain filter following manual instructions. Debris remaining in
the filter may produce odors over time.
A message appears on
the display to alert that
dispenser is open.
• Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure it’s closed
properly.
The "Refill Auto detergent
dispenser", "Refill Auto
softener dispenser", or
"Refill Auto detergent
and softener dispensers"
message does not
disappear after refilling
the detergent/softener.
• After refilling the auto detergent/softener compartments, close the
detergent drawer, and then tap and hold . Then, the washer will start
to detect the detergent/softener, and the message will disappear.
• Depending on the type of detergent/softener, the message may not
disappear immediately.
Untitled-1 64 2022-05-26 6:39:41
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