USER MANUAL
Table of Contents
1 Your device .................................................................... 2
1.1 Keys and connectors .................................................................2
1.2 Getting started ............................................................................... 5
1.3 Home screen.....................................................................................7
1.4 Lock screen ..................................................................................... 14
2 Text input ..................................................................... 16
2.1 Using onscreen keyboard ....................................................16
2.2 Google keyboard .........................................................................16
2.3 Text editing.......................................................................................17
3 AT&T Services .............................................................18
4 Contacts........................................................................19
5 Messages ......................................................................22
5.1 Pairing ...................................................................................................22
5.2 Sending a Message .................................................................. 22
5.3 Manage messages .................................................................... 24
5.4 Adjust message settings .....................................................24
6 Calendar, Clock & Calculator ...............................25
6.1 Calendar ............................................................................................. 25
6.2 Clock ......................................................................................................27
6.3 Calculator ..........................................................................................30
7 Getting connected ................................................... 31
7.1 Connecting to the Internet................................................31
7.2 Connecting with Bluetooth .............................................32
7.3 Connecting to a computer ...............................................33
7.4 Sharing your cellular data connection ....................34
7.5 Connecting to virtual private networks ................34
8 Multimedia applications ........................................36
8.1 Camera ................................................................................................ 36
9 Others ........................................................................... 40
9.1 Other applications .................................................................. 40
10 Google applications ...............................................41
10.1 Play Store ...........................................................................................41
10.2 Chrome ................................................................................................41
10.3 Gmail .....................................................................................................42
10.4 Maps ......................................................................................................43
10.5 YouTube .............................................................................................43
10.6 Drive ...................................................................................................... 44
10.7 YT Music ............................................................................................ 44
10.8 Google TV ........................................................................................ 44
10.9 Photos .................................................................................................44
10.10 Assistant............................................................................................44
11 Settings ........................................................................ 45
11.1 Wi-Fi........................................................................................................45
11.2 Bluetooth ..........................................................................................45
11.3 Mobile network ............................................................................45
11.4 Connections ...................................................................................45
11.5 Home screen & lock screen ............................................ 48
11.6 Display ................................................................................................. 48
11.7 Sound ................................................................................................. 49
11.8 Notifications ...................................................................................50
11.9 Button & gestures ....................................................................50
11.10 Advanced features.....................................................................51
11.11 Smart Manager .............................................................................51
11.12 Security & biometrics ............................................................ 52
11.13 Location ..............................................................................................53
11.14 Privacy ..................................................................................................53
11.15 Safety & emergency ............................................................... 53
11.16 Apps ....................................................................................................... 53
11.17 Storage................................................................................................53
11.18 Accounts ............................................................................................ 54
11.19 Digital Wellbeing & parental controls ......................54
11.20 Google ................................................................................................54
11.21 Accessibility .....................................................................................54
11.22 System .................................................................................................55
12 Accessories ..................................................................57
13 Safety information ..................................................58
14 General information ............................................... 68
15 1 YEAR LIMITED WARRANTY ................................ 71
16 Troubleshooting........................................................74
17 Disclaimer ....................................................................78
1
SAR
This device meets applicable national SAR
limits of 1.6 W/kg. When carrying the device
or using it while worn on your body, either
use an approved accessory such as a holster
or otherwise maintain a distance of 15 mm
from the body to ensure compliance with RF
exposure requirements. Note that the product
may be transmitting even if you are not using it.
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
The device contains magnets which may
interfere with other devices and items (such
as credit card, pacemakers, defibrillators, etc.).
Please maintain at least 150 mm of separation
between your tablet and the devices/items
mentioned above.
2
1 Your device .......................................
1.1 Keys and connectors .................................
Recent apps
Back
Home
Volume
keys
Power /
Lock key
Front
Camera
Headset port
Charging port
Speaker
Light sensors
Speaker
Microphone
3
3.5mm headphone port
Rear camera
SIM and microSD
TM
tray
Recent apps
• Tap to view applications you’ve recently accessed.
Home
• While on any application or screen, tap to return to
the home screen.
• Press and hold to open Google Assistant.
Back
• Tap to go back to the previous screen, or to close a
dialog box, options menu, the Notifications Panel, etc.
4
Power/Lock
• Press: Lock the screen or light up the screen.
• Press and hold: Show the popup menu to select from
Power off/Restart/Airplane mode/Cast.
• Press and hold the Power/Lock key for at least 10
seconds to force restart.
• Press and hold the Power/Lock key and Volume down
key to capture a screenshot.
Volume up/down
• Adjusts the media volume while listening to music or
a video, or streaming content.
• While using the Camera app, press Volume up or
down key to take a photo or press and hold to take
several photos.
5
1.2 Getting started ............................................
1.2.1 Setup
Install a SIM/microSD
TM
Card
1. With the tablet face down, use the SIM tool provided in the
box to tablet the SIM tray.
2. Remove the NANO SIM card/microSD
TM
card tray.
3. Position the SIM card and/or microSD
TM
card in the tray
correctly, aligning the cutout tab and gently snap into place.
Be sure the edges are aligned.
SIM
microSD
4. Slide the tray slowly into the SIM tray slot. It only fits one
direction. Do not force into place. Keep the SIM tool in a safe
place for future use.
NOTE: microSD
TM
card sold separately.
6
Charging the battery
You are advised to fully charge the battery. Charging status
is indicated by a percentage displayed on screen while the
tablet is powered off. The percentage increases as the tablet
is charged.
To reduce power consumption and energy waste,
disconnect your charger when the battery is fully
charged, and switch off Wi-Fi, GPS, Bluetooth or apps
running in the background when not needed.
1.2.2 Power on your tablet
To turn your tablet on, hold down the Power/Lock key. It will
take a few seconds before the screen lights up. If you’ve set a
screen lock in Settings, unlock your tablet (Swipe, Pattern, PIN,
Password or Face) and display the Home screen.
1.2.3 Power off your tablet
To turn your tablet off, hold down the Power/Lock key until
the tablet options appear, then select Power off.
7
1.3 Home screen .................................................
Bring all your favorite icons (applications, shortcuts, folders
and widgets) to your home screen for quick access. Tap the
Home key anytime to return to the Home screen.
Status bar
• Status/Notification indicators.
Favorite applications tray
• Tap to open the application.
• Press and hold to remove
applications.
The home screen extends on the right side of the screen to
allow more space for adding applications, shortcuts, folders
and widgets. Slide the home screen horizontally left to get a
complete view of the home screen. The white dot at the lower
part of the screen indicates which screen you are viewing.
8
1.3.1 Using the touch screen
Tap
To access an application, tap it with your finger.
Press and hold
Press and hold any item to view available actions or to move
the item. For example, select a contact in Contacts, press and
hold this contact, an option list will appear.
Drag
Place your finger on any item to drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down on applications, images,
web pages, and more.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw
them apart or together to scale an element on the screen.
9
Rotate
Change the screen orientation from portrait to landscape by
turning the device sideways.
NOTE: Auto-rotate is enabled by default. To turn on/turn off
auto-rotate, go to Settings > Display
10
1.3.2 Status bar
From the status bar, you can view both device status (on the
right side) and notification information (on the left side).
Swipe down the status bar to view notifications and swipe
down again to enter the Quick settings panel. Swipe up to
close it.
Notification panel
Swipe down the Status bar to open the Notification panel to
read the detailed information.
Tap CLEAR ALL to remove
all event–based notifications
(other ongoing notifications will
remain)
Tap on the
notification to view it.
11
Quick settings panel
Swipe down the Status bar twice to access the Quick Settings
panel where you may enable or disable functions or change
modes by tapping the icons.
Tap to access the full Settings
menu, where you can manage
other items.
12
1.3.3 Search bar
The device provides a Search function which can be used to
locate information within applications, the device or the web.
Search by text
• Tap the Search bar from the home screen.
• Enter the text or phrase you want to find, then tap
on the
keyboard to search.
Search by voice
• Tap
from Search bar to display a dialog screen.
• Say the text or phrase you want to find. A list of search
results will display for you to select.
1.3.4 Personalize your Home screen
Add
To add an app to your home screen, swipe up on the home
screen to access all the applications on the tablet. Press and
hold the desired app, and drag it to the home screen. To add
an item to the extended home screen, drag and hold the icon
on the left or right edge of the screen.
To add a widget to your home screen, press and hold an empty
place on the home screen, then tap Shortcuts.
13
Reposition
Tap and hold an item and drag it to the desired position and
then release. You can move items both on the Home screen
and the Favourite tray. Hold the icon on the left or right edge
of the screen to drag the item to another Home screen.
Remove
Tap and hold the item and drag it up to the top of the
remove icon, and release after it turns red.
Create folders
To improve the organisation of shortcuts or applications on
the Home screen and the Favourite tray, you can add them to
a folder by stacking one item on top of another. To rename a
folder, open it and tap the folder’s title bar to input the new
name.
Wallpaper customization
Press and hold the empty area in the home screen, then tap
Wallpaper&style to customize wallpaper.
1.3.5 Widgets and recently-used applications
View widgets
Press and hold the empty area in the home screen, then tap
to display all widgets.
Press and hold the selected widget and drag it to your
preferred screen.
View recently-used applications
To view recently-used applications, tap the Recent apps key.
Tap a thumbnail in the window to open the application.
To close the recently-used application, slide the thumbnail up.
1.3.6 Volume adjustment
Using volume key
Press the Volume key to adjust the Media volume.
14
Tap the
to adjust Alarm and Notification volume.
Using Settings menu
Swipe up on the Home screen to access the app tray, then
tap Settings
> Sound to set volume of media, notification,
and more.
1.4 Lock screen ....................................................
1.4.1 Enable lock screen method
Enable an unlock method to keep your tablet secure. Select
Swipe, Pattern, PIN, Password or Face Unlock.
*
1. Swipe up on the home screen > Settings > Security &
biometrics > Screen lock.
2. Tap Swipe, Pattern, PIN, or Password.
• Tap None to disable screen lock.
• Tap Swipe to enable screen lock.
NOTE: you will not need a pattern, PIN, password to access
the device.
• Tap Pattern to create a pattern you must draw to unlock
the screen.
• Tap PIN or Password to set a numeric PIN or an alphanumeric
password that you must enter to unlock your screen.
• Face Unlock will unlock your tablet by using the front camera
to register your face.
1. From the app list, tap Settings > Security & biometrics >
Face unlock. Before using the face key, you need to set a
pattern/PIN/password.
* Face unlock may not be as secure as Pattern, PIN, or Password locks.
We may use Face unlock methods only for the purpose to unlock the
tablet. The data collected from you through such methods will be
stored in your device and will not be disclosed to any third-party. You
may delete your data anytime.
15
2. Hold your tablet 8-20 inches from your face. Position your
face in the square shown on the screen. For best results,
we suggest that the face key is enrolled indoors and away
from direct sunlight.
3. Enable Face unlock when your screen turns on, otherwise
you will have to swipe up on the screen first of all.
1.4.2 Lock/unlock your screen.
Lock: Press the Power/Lock key once to lock the screen.
Unlock: Press the Power/Lock key once to light up the screen,
then swipe up. Enter your Screen unlock key (Pattern, PIN,
Password, Face unlock), if applicable.
1.4.3 Lock screen shortcuts *
• View notifications on your lock screen by double tapping the
notification. Your device will then open that application with
the notification.
• Access the applications Google Assistant, Messages, Camera
or Settings by double tapping on the icons.
NOTE: Before opening the notification or application, your
tablet will prompt the unlock method, if enabled.
Double tap to enter the detailed
screen
SwipeletoenterCamera
*
Modify how notifications appear on your lock screen: Settings >
Notifications > On the lock screen.
16
2 Text input ..........................................
2.1 Using onscreen keyboard .......................
Onscreen Keyboard settings
From the home screen, swipe up to view app tray, and then tap
Settings > System > Languages & input > Virtual keyboard,
tap the keyboard you want to set up and a series of settings
will become available.
2.2 Google keyboard.........................................
Tap to enter
voice input.
Press and
hold to select
symbols.
Tap to switch
between abc and
ABC.
Tap to switch
between symbol and
numeric keyboard.
Press and hold to show input options.
17
2.3 Text editing ...................................................
• Press and hold or double-tap within the text you would like
to edit.
• Drag the tabs to change the selection.
• The following options will show: Cut, Copy, Paste, Share,
Select all.
• To exit from the selection and editing without making
changes, tap an empty place in entry bar or words that
haven’t been selected.
You can also insert new text
• Tap where you want to type, or press and hold a blank space
in the entry bar. The cursor will blink and the tab will show.
Drag the tab to move the cursor.
• If you have used Cut or Copy on any selected text, tap the
tab to show Paste.
18
3 AT&T Services .............................
myAT&T
Keep track of your wireless and Internet data
usage, upgrade your device or plan, and view/pay
your bill in the app.
AT&T Cloud
Securely backup, sync, access and share your
important content across operating systems &
devices anytime and anywhere.
AT&T Device Help
The Device Help app is a one-stop-shop to help
you get the most out of your device. Keep your
tablet running smoothly with device health
status alerts, troubleshooting, quick fixes,
interactive tutorials, videos and more.
19
4 Contacts ............................................
Add contacts on your tablet and synchronize them with the
contacts in your Google account or other accounts that
support contact syncing. Swipe up on the home screen >
Contacts
4.3.1 Consult your contacts
Tap to search in Contacts.
Tap to add a new contact.
Tap to open Quick Contact panel.
Delete a contact
To delete a contact, tap and hold the contact you want to
delete. Then tap
and DELETE to delete the contact.
Contacts deleted will also be removed from other
applications on the device or web the next time you
synchronize your tablet.
20
4.3.2 Adding a contact
Tap
in the contact list to create a new contact.
Enter the contact’s name and other contact information. By
scrolling up and down the screen, you can move from one field
to another easily.
Tap to save.
Tap to unfold the other
predefined labels of this
category.
Tap to select a picture for
the contact.
When finished, tap SAVE to save.
To exit without saving, tap Back and select DISCARD.
Add to/remove from Favorites
To add a contact to Favorites, tap a contact to view details
then tap
(the star will turn ).
To remove a contact from favorites, tap
on contact details
screen.
4.3.3 Editing your contacts
To edit contact information, tap on the contact to open
contact details. Tap
on top of the screen. When finished
editing, tap SAVE to save the edits.
21
4.3.4 Communicating with your contacts
From the contacts list, you can communicate with your
contacts by exchanging messages.
To send a message to a contact, tap the contact to enter the
detail screen, then tap the
icon on the right side of the
number.
4.3.5 Share Contacts
Share a single contact or contacts with others by sending the
contact’s vCard via Bluetooth, Gmail, and more.
Select a contact you want to share and then select
, then
select the application to perform this action.
4.3.6 Accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on
your device.
To add an account, swipe up on the home screen then
Settings > Accounts > Add account.
Select the kind of account you are adding, such as Google.
Enter the username and password, and follow the remaining
prompts to continue setup.
You can remove an account to delete it and all associated
information from the tablet. Tap the account you want to
delete, then tap Remove Account to remove it.
4.3.7 Turn on/off auto-sync
In the Accounts screen, turn on/off the Automatically sync
data to activate/deactivate this function. When activated,
all changes to information on the tablet or online will be
automatically synchronized with each other.
22
5 Messages .....................................
Text on your tablet by pairing your phone through Messages.
To open Messages, tap
from the home screen, or within
the app drawer.
5.1 Pairing ..............................................................
1. Open Messages by tapping
on the home screen, or
within the app drawer.
2. There are two ways to pair
- Tap Pair with QR code on your tablet, then scan the QR code
with your phone to pair.
- Tap Sign In to connect your Google account with Messages.
3. Follow the on-screen instructions to confirm successful
pairing.
5.2 Sending a Message ....................................
1. From the Messaging screen, tap to begin a new
message.
2. Add recipients by one of the following ways:
- Tap the To field and type the recipient’s name, number, or
email address. If the recipient is saved in Contacts, their
contact information will appear.
- Tap
to enter a number not saved in contacts, or without
searching Contacts.
- Tap contacts that have been saved in Top Contacts.
Note: Messages sent to email addresses are multimedia
messages.
3. Tap Text message field and enter your text.
4. Tap
to insert emojis and graphics.
23
5. Tap
to share locations, contacts, attached pictures or
video, and more.
6. Tap
to send the message.
An SMS message of more than 160 characters will be sent as
several SMS. A character counter is displayed on the right of
the text box. Specific letters (accented) will increase the size
of the SMS, this may cause multiple SMS to be sent to your
recipient.
NOTE: Data charges will apply when sending and receiving
picture or video messages. International or roaming text
charges may apply to those messages outside of the United
States of America. See your carrier agreement for more
details about messaging and related charges.
24
5.3 Manage messages ......................................
When you receive a new message, will appear in the Status
bar advising of the notification. Swipe down from the status
bar to open the Notification panel, tap the new message
to open and read it. You can also access the Messaging
application and tap the message to open it.
Messages are displayed as conversations in the order received.
Tap a message thread to open the conversation.
• To reply to a message, enter text in the Add text bar. Tap
to attach a media file or more options.
5.4 Adjust message settings ....................
You can adjust a range of message settings. From the
Messaging application screen, tap and tap Settings.
Bubbles
Set all conversations or selected conversations to bubble. You
can also choose to bubble nothing.
Notifications
Mark the checkbox to display message notifications in the
status bar.
Advanced
• Phone number
Select to see your phone number.
• Wirless Emergency Alerts
Set emergency alert and find emergency alert history.
• Group messaging
Sent an MMS/SMS reply to all recipients.
25
6 Calendar, Clock & Calculator ....
6.1 Calendar .................................................
Use Calendar to keep track of important meetings,
appointments, and more.
Multimode view
To change your Calendar view, tap
next to the month title
to open the month view, or tap and select Schedule, Day, 3
days, Week or Month to open different views.
Day viewSchedule view 3 days view
Week view
Month view
To create new events
• Tap
.
• Fill in all required information for this new event. If it is a
whole-day event, you can select All-day.
26
• If applicable, enter the email addresses of the guests and
separate with commas. All guests will receive an invitation
from Calendar and Email.
• When finished, tap Save from the top of the screen.
To delete or edit an event
Tap an event to open details, then tap
to change the event
or tap > Delete to remove the event.
Event reminder
If a reminder is set for an event, the upcoming event icon
will appear on Status bar as a notification when the reminder
time arrives.
Swipe down from the Status bar to open the notification
panel, tap event name to view detailed information.
27
6.2 Clock ........................................................
Swipe up from the home screen and select Clock from the
app tray, or tap time on the Home screen to access it.
6.2.1 Alarm
From the Clock screen, tap Alarm to enter.
• Tap
to enable the alarm.
• Tap
to add a new alarm, tap ok to save.
• Tap a currently existing alarm to enter the alarm editing
screen.
• Tap Delete to delete the selected alarm.
6.2.2 World clock
To view the date and time, tap Clock.
• Tap
to add a city from the list.
28
6.2.3 Timer
From the Clock screen, tap Timer to enter.
• Set the time.
• Tap
to start the countdown.
• Tap
to pause.
• Tap
to reset.
29
6.2.4 Stopwatch
From the Clock screen, tap Stopwatch to enter.
• Tap to start the Stopwatch.
• Tap
to show a list of records according to the updated
time.
• Tap
to pause.
• Tap
to reset.
6.2.5 Adjust Clock settings
Tap
to access Clock and Alarm settings.
30
6.3 Calculator ...........................................
To solve mathematical problems with Calculator, swipe up
from the home screen, then tap .
1
2
1
Tap to view other calculation options.
2
Tap INV to switch between Basic calculation and scientific
calculation.
31
7 Getting connected ........................
To connect to the internet with this device, you can use your
cellular network or Wi-Fi, whichever is most convenient.
7.1 Connecting to the Internet ....................
7.1.1 Cellular network
Your mobile data connection can be enabled/disabled
manually. Swipe up on the home screen, tap Settings >
Connections > Data usage and enable/disable Mobile data.
To activate/deactivate data roaming
Connect/disconnect to a data service while roaming
*
.
Swipe up on the home screen, tap Settings > Mobile network
and enable/disable International Data Roaming. When roaming
is disabled, you can still perform data exchange via a Wi-Fi
connection.
7.1.2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your device
is within range of a wireless network. Wi-Fi can be used on your
device even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Tap Settings > Wi-Fi.
• Turn on
.
• Once Wi-Fi is turned on, detected Wi-Fi networks are listed.
• Tap a Wi-Fi network to connect to it. If the network you
selected is secured, you are required to enter a password or
other credentials (you should contact the network operator
for details). When finished, tap CONNECT.
*
Additional rates may apply.
32
To add a Wi-Fi network
When Wi-Fi is on, you may add new Wi-Fi networks according
to your preference.
• Swipe up on the home screen, tap Settings > Wi-Fi >
Add network.
• Enter the network SSID and required network information.
• Tap CONNECT.
When successfully connected, your device will be connected
automatically the next time you are within range of this
network.
To forget a Wi-Fi network
Prevent automatic connections to networks which you no
longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• In the Wi-Fi screen, press and hold the name of the saved
network.
• Tap Forget in the dialog box that opens.
7.2 Connecting with Bluetooth
*
.................
To turn on Bluetooth
To exchange data or connect with a Bluetooth device, you
need to enable Bluetooth and pair your tablet with the
preferred device.
1. Swipe up on the home screen, tap Settings > Bluetooth.
2. Tap
to enable Bluetooth. Your device and Pair new
device will show on the screen once your Bluetooth is
activated.
3. To make your tablet more recognizable, tap Device name to
change your device name.
*
You are recommended to use Bluetooth devices and accessories
tested and proved compatible with your tablet.
33
To exchange data/connect with a device
To exchange data with another device
1. Swipe up on the home screen, tap Settings > Bluetooth.
2. Tap
to enable Bluetooth. Your device and Pair new
device will show on the screen once your Bluetooth is
activated.
3. Tap on the name of the device to initiate pairing. Tap Pair
to confirm.
4. If the pairing is successful, your tablet will connect to the
device.
To disconnect/unpair from a device
1. Tap
after the device name you want to upair.
2. Tap FORGET to confirm.
7.3 Connecting to a computer .....................
With a USB cable, you can transfer media files and other files
between microSD
TM
card/internal storage and computer.
To connect/disconnect your device to/from the computer:
• Use the USB cable that came with your device to connect
the device to a USB port on your computer. There is a
notification of “Use USB to”. You can choose Charging
this device, Supply power, Transfer files or Transfer
photos(PTP).
• When transfer is complete, use the eject action on your
computer to disconnect your device.
34
7.4 Sharing your cellular data
connection .....................................................
You can share your device’s cellular data connection with other
devices by turning your device into a portable Wi-Fi hotspot.
To share your device’s data connection as a portable Wi-Fi
hotspot
• Swipe up on the home screen, tap Settings
>
Connections > Hotspot & tethering > Mobile hotspot.
• Tap
to turn on/off your device’s mobile hotspot.
• Follow the instructions on your device to share your device’s
internet connection with other devices.
7.5 Connecting to virtual private
networks .........................................................
Virtual private networks (VPNs) allow you to connect to
the resources inside a secured local network from outside
that network. VPNs are commonly deployed by corporations,
schools, and other institutions so that their users can access
local network resources when not inside that network, or
when connected to a wireless network.
To add a VPN
• Swipe up on the home screen, tap Settings
>
Connections > VPN and tap
.
• Follow the instructions from your network administrator to
configure each component of the VPN settings.
The VPN is added to the list on the VPN settings screen.
35
To connect/disconnect to/from a VPN
• Swipe up on the home screen, tap Settings
>
Connections > VPN.
• Tap the VPN you want to connect with.
Note: VPNs previously added are listed as options.
• Enter any requested credentials and tap Connect.
• To disconnect from the VPN, tap on the connected VPN and
then select Disconnect.
To edit a VPN:
• Tap Settings > Connections > VPN. The VPNs you have
added are listed. Tap the
next to the VPN you want to
edit.
• After editing, tap SAVE.
To delete a VPN:
• Tap the icon
next to the selected VPN, then tap FORGET
to delete it.
36
8 Multimedia applications .............
8.1 Camera ..................................................
Launch Camera
There are multiple ways to open the Camera app.
• From the home screen, tap Camera
.
• When the screen is locked, press the Power key once to light
up the screen, then swipe left on the camera icon in the
lower right corner to open the camera.
• Double-press the Power key to open the camera.
8
9
10
11
12
1
2
3
4
7
6
5
1
Enable Grid or curve
2
Enable a timer
3
Apply a real-time filter
4
Enable AI scene recognition
5
Zoom in/out
6
Switch between front/back camera
7
Take a photo
8
Access camera settings
37
9
Change image or video size
10
Swipe to change camera mode
11
View the photos or videos you have taken
12
Google Lens
Google Lens
*
Google Lens is a free tool that uses Google to help you:
• Copy and translate text
• Search for similar products
• Identify plants and animals
• Discover books & media
• Scan barcodes
To take a photo
The screen acts as the viewfinder. First, position the object
or landscape in the viewfinder, tap the screen to focus if
necessary. Tap
to capture. The photo will be automatically
saved. You can also press and hold
to take burst shots.
To take a video
Tap VIDEO to change the camera mode to video. Tap
to
start video recording. While the recording is in progress, you
can tap
to save the frame as a separate photo.
Tap
to pause video recording and tap to continue. Tap
to stop recording. The video will be automatically saved.
Further operations when viewing a photo/video you have
taken
• Slide left or right to view the photos or videos you have
taken.
• Tap
then Gmail/Bluetooth/MMS/etc. to share the photo
or video.
• Tap Back button
to return to Camera.
*
Your tablet must also be connected to a network.
38
Modes and settings
Slide left or right on the camera screen to switch between
modes.
• VIDEO: Shoot and record videos.
• PHOTO: Take a photo.
• PANO: Use pano to capture a panoramic photo, an image
with a horizontally elongated field of view. Tap the shutter
button and move the tablet steadily along in the direction
indicated on the screen. The photo will be saved when all the
slots are filled, or when pressing the shutter button again.
• STOP MOTION: Capture a number of photos of a certain
scene, then convert them into a sped-up video.
Working with pictures
You can work with pictures by rotating or cropping, sharing
with friends, setting as a contact photo or wallpaper, etc.
Find the picture you want to work on, and tap the picture in the
full-screen picture view.
• share the picture.
•
Adjust the picture colors, brightness, saturation, and
more.
•
set the picture as your favourite.
•
delete the picture.
• Tap
> Set as to set the picture as a Contact photo or
Wallpaper.
39
Settings
Tap
to access Camera settings:
• Photo size
Set the photo MP size and screen ratio. You can quickly
change this setting by tapping
from Camera screen.
• Video quality
Set the video FPS (frames per second) and screen size ratio.
• Volume button function
Select function of pressing Volume key while using Camera:
Shutter, Zoom or Change volume.
• Storage
Save photos to your tablet or microSD
TM
card.
• Save location information
Tap the switch to activate/deactivate the function of
tagging photos and videos with your location. This option is
available when GPS location services and wireless network
are enabled and permission is granted.
• Shutter sound
Tap the switch to enable/disable shutter sound when taking
a photo or video.
• QR code
Tap to turn on/off QR code.
• Reset settings
Reset camera to factory default settings.
40
9 Others .................................................
9.1 Other applications
*
...................................
The previous applications in this section are preinstalled on
your device. To read a brief introduction of the preinstalled
3rd party applications, please refer to the leaflet provided with
the device. You can also download thousands of 3rd party
applications by going to Google Play Store on your device.
*
Application availability depends on country and carrier.
41
10 Google applications
*
...................
Google apps are preinstalled on your tablet to improve work
efficiency and help you enjoy life.
This manual briefly introduces these apps. For detailed
features and user guides, refer to related websites or the
introduction provided in the apps.
You are recommended to register with a Google account to
enjoy all the functions.
10.1 Play Store ................................................
Serves as the official app store for the Android operating
system, allowing users to browse and download applications
and games. Applications are either free of charge or available
for purchase.
In the Play Store, search for the app you need, download it and
then follow the installation guide to install the app. You can
also uninstall, update an app, and manage your downloads.
10.2 Chrome .....................................................
Surf the web using the Chrome browser. Your bookmarks,
browsing history, and settings across all devices with Chrome
installed can be synchronized with your Google account.
To get onto the Web, go to the home screen and tap Chrome
in the Favorites tray.
While browsing, tap
for settings or more options.
*
Availability depends on tablet variants.
42
10.3 Gmail ..........................................................
As Google’s web-based email service, Gmail is configured
when you first set up your tablet. Gmail on your tablet can be
automatically synchronized with your Gmail account on the
web. With this application, you can receive and send emails,
manage emails by labels, archive emails, and more.
10.3.1 To open Gmail
From the home screen, tap Gmail
in the Google apps folder.
Gmail displays emails from accounts you’ve synced to your
tablet.
To add an account
1. From the home screen, tap Gmail
in the Google apps
folder.
2. Select Got It > Add an email address, then select an email
provider.
3. Enter your account credentials, tap Next.
4. Confirm email account settings, tap Next.
5. Enter your name which will be displayed on outgoing emails,
tap NEXT.
6. Tap I agree when setup is complete. To add additional
accounts, repeat the above steps.
To create and send emails
1. Tap TAKE ME to GMAIL
2. Tap Compose from the Inbox screen.
3. Enter the recipient’s email address in To field.
4. If necessary, tap Add Cc/Bcc
to copy or blind copy a
recipient to the message.
5. Enter the subject and the content of the message.
6. Tap
and select Attach file to add an attachment.
7. Tap
to send.
43
If you do not want to send the email right away, tap
and
then Save draft or tap the Back key to save a draft. To view
the draft, tap your account name to display all labels, then
select Drafts.
If you do not want to send or save the mail, tap
and then
tap Discard.
To add a signature to emails, tap
> Settings > Select
account > Mobile signature. This signature will be added to
your outgoing emails for the selected account.
10.3.2 To receive and read your emails
When a new email arrives, an icon
will appear on the Status
bar.
Swipe down on the screen to display the Notification panel and
tap the new email to view it. Or open the Gmail app
and tap
the new email to read it.
10.4 Maps ...........................................................
Google Maps offers satellite imagery, street maps, 360°
panoramic views of streets, real-time traffic conditions,
and route planning for traveling by foot, car, or public
transportation. By using this application, you can get your own
location, search for a place, and get suggested route planning
for your trips.
10.5 YouTube ...................................................
YouTube is an online video-sharing application where users
can upload, view, and share videos. Available content includes
video clips, TV clips, music videos, and other content such as
video blogging, short original videos, and educational videos.
It supports a streaming function that allows you to start
watching videos almost as soon as they begin downloading
from the Internet.
44
10.6 Drive ...........................................................
Store, share, and edit files in the cloud.
10.7 YT Music ...................................................
A music streaming service and online music locker operated
by Google.
You can upload and listen to a large number of songs for free.
In addition to offering music streaming for Internet-connected
devices, the YT Music app allows music to be stored and
listened to offline. Songs purchased through YT Music are
automatically added to the user’s account.
10.8 Google TV ..............................................
Watch movies and TV shows purchased or rented on Google
TV.
10.9 Photos ....................................................
Automatically back up your photos and videos to your Google
account.
10.10 Assistant ................................................
Tap Assistant to quickly ask for help, check the news, write a
text message, and more.
45
11 Settings .......................................
To access this function, swipe up from home screen and then
tap the Settings
.
11.1 Wi-Fi ..................................................................
Use Wi-Fi to surf the Internet without using your SIM card
whenever you are in range of a wireless network. The only
thing you have to do is to enter the Wi-Fi screen and configure
an access point to connect your device to the wireless
network.
11.2 Bluetooth ........................................................
Bluetooth is a short-range wireless communication technology
that you can use to exchange data, or connect to other
Bluetooth devices for various uses.
For more information on Bluetooth, refer to “7.2 Connecting
with Bluetooth”.
11.3 Mobile network ............................................
Go to Settings > Mobile network to enable data roaming,
check the network connection you are using or create a new
access point, etc.
11.4 Connections ..................................................
11.4.1 Airplane mode
Turn on Airplane mode to simultaneously disable all wireless
connections including Wi-Fi, Bluetooth and more.
46
11.4.2 Hotspot & tethering
To share your tablet’s data connection via Wi-Fi, Bluetooth and
USB, or as a mobile hotspot, go to Settings > Connections >
Hotspot & tethering to activate these functions.
To rename or secure your mobile hotspot
When your mobile hotspot is activated, you can rename your
tablet’s Wi-Fi network (SSID) and secure its Wi-Fi network.
• Tap Settings > Connections > Hotspot & tethering >
Mobile hotspot.
• Tap Hotspot name to rename the network SSID or tap
Security to set your network security.
• Tap OK.
Hotspot and tethering may incur additional network
charges from your network operator. Extra fees may
also be charged in roaming areas.
11.4.3 Data usage
The first time you turn on your tablet with your SIM card
inserted, it will automatically configure your network service:
3G or 4G.
If the network is not connected, you can turn on mobile data
in Settings > Connections > Data usage.
Data saver
By enabling Data saver, you can reduce data usage by
preventing some apps from sending or receiving data in the
background.
Mobile data
If you do not need to transmit data on mobile networks, turn
off Mobile data to avoid incurring significant charges for data
use on local operator mobile networks, particularly if you do
not have a mobile data agreement.
Data usage is measured by your tablet, and your
operator may count differently.
47
11.4.4 VPN
A mobile virtual private network (mobile VPN or mVPN)
provides mobile devices with access to network resources
and software applications on their home network, when they
connect via other wireless or wired networks.
For more information on VPN, refer to “7.5 Connecting to
virtual private networks”.
11.4.5 Private DNS
Tap to select private DNS mode.
11.4.6 Cast
This function can transmit your tablet content to a television
or other device capable of supporting video over Wi-Fi
connection.
•TapSettings > Connections > Cast.
•TurnonCast.
•Tapthedevicenameyouwanttoconnect.
Note: your device need to connect Wi-Fi network first before
using this function.
11.4.7 USB connection
With a USB cable, you can charge your device and transfer files
or photos (MTP/PTP) between tablet and a computer.
To connect your tablet to the computer
• Use the USB cable that came with your tablet to connect
the tablet to a USB port on your computer. You will receive a
notification that the USB is connected.
• Open the Notification panel and choose the way which
you want to transfer files or tap Settings > Connections >
USB connection to select. By default, Charge this device
is selected.
48
Before using MTP, make sure that the driver
(Windows Media Player 11 or higher version) has been
installed.
11.4.8 Printing
Tap Printing to activate Print services. You can select your
Default print service.
11.4.9 Nearby Share
The device location setting need to be on for Bluetooth and
Wi-Fi to detect nearby devices.
11.5 Home screen & lock screen ...................
With this menu, set your home apps, change your home and
lock screen wallpaper, and more.
11.6 Display ..............................................................
11.6.1 Brightness level
Adjust screen brightness manually.
11.6.2 Adaptive brightness
Optimize brightness level for available light.
11.6.3 Dark mode
Set the display to darker colors, making it easier to look at your
screen or read in dim light.
49
11.6.4 Eye comfort mode
Eye comfort mode can effectively reduce blue light radiation
and adjust the color temperature to relieve eye fatigue. You
can also create a custom schedule to turn it on.
11.6.5 Sleep
Set the inactivity duration before the screen turns off
automatically.
11.6.6 Reading mode
Optimize the screen display to make the reading experience as
comfortable as physical books.
11.6.7 Font size
Adjust font size manually.
11.6.8 Font Style
Adjust font style manually.
11.6.9 Auto-rotate screen
Select whether the screen rotates automatically or not.
11.6.10 Status bar
Set the style of the status bar:
- Allow notification icons to group in a folder
- Change how the battery percentage is displayed
11.7 Sound ..............................................................
Use the Sound settings to configure many aspects of
ringtones, music, and other audio settings.
50
11.7.1 Notification ringtone
Set the default sound for notifications.
11.7.2 Alarm ringtone
Set your alarm ringtone.
11.7.3 Do Not Disturb
If you do not want to be disturbed by your tablet or information
ringtones during work or rest, you can set the Do Not Disturb
mode.
Swipe down the Status bar twice to access the Quick Settings
panel and tap
to turn on Do Not Disturb.
11.7.4 Headset mode
Tap
to open, ringtone will only be heard from headset if
it is connected.
11.7.5 More sound settings
Set screen locking sounds, tap sounds, Power on & off sounds
etc.
11.8 Notifications .................................................
Tap to manage apps notification. You can set permission of
apps notification, the authority to show the notifications on
the lock screen, etc.
11.9 Button & gestures ......................................
11.9.1 System navigation
Select your favorite navigation button layout.
51
11.9.2 Gestures
Set gestures for convenient use, such as flip device to mute,
swipe 3 fingers to take a screenshot, enable split-screen apps,
and more.
11.9.3 Power key
Configure the Power/Lock key to Quick launch camera, enable
power button to end a call, and Power key menu.
11.10 Advanced features .....................................
11.10.1 Smart landscape
When your tablet is in landscape orientation, third-party apps
can be displayed and operated.
11.10.2 App Cloner
App cloner helps you use many accounts for one application, it
will duplicate one app on your home screen, and you can enjoy
both of them respectively at the same time.
11.10.3 Screen Recorder
Set the video resolution, Sound and Record tap interactions.
To activate Screen Recorder, tap the
icon in the Quick
Settings panel.
11.11 Smart Manager ............................................
Smart Manager ensures your tablet is operating in top form
by automatically scanning and optimizing data usage to
preserve battery levels, manage storage and protect against
security threats.
52
Restricting auto-start apps can make the system run faster
and extend battery life.
11.12 Security & biometrics ...............................
11.12.1 Screen lock
Enable an unlock method to keep your tablet secure. Select
one method such as Swipe, Pattern, PIN, or Password to
unlock the screen.
11.12.2 Face unlock
*
Face Unlock will unlock your tablet by using the front camera
to register your face. For more information, review section 1.4
Lock screen.
NOTE: Another screen lock method must be enabled before
configuring Face unlock.
11.12.3 Smart Lock
With a Screen lock method enabled, your tablet will detect
when it’s safe with you, such as in your pocket or at your home.
11.12.4 Others
You can also set Device admin apps, SIM card lock,
Encryption & credentials, Screen pinning, etc. in Settings >
Security & biometrics.
*
Facial Recognition methods may not be as secure as Pattern, Pin, or
Password locks. We may use Facial Recognition methods only for the
purpose to unlock the tablet. The data collected from you through
such methods will be stored in your device and will not be disclosed
to any third-party.
53
11.13 Location...........................................................
Tap to set whether to allow an app to access your device’s
location. You can set to allow continual access, or only while
the app is in use.
11.14 Privacy..............................................................
To protect your privacy, you can set an app to be allowed
or forbidden access to your location, contacts, and other
information available on your tablet.
11.15 Safety & emergency..................................
Access Settings > Safety & emergency to set Emergency
Location Service, Emergency alerts or Wireless Emergency
Alerts in this interface.
11.16 Apps ..................................................................
Tap to view details about the applications installed on your
tablet, to manage their data usage or force them to stop.
In the Permission manager menu of an application, you can
grant permissions for the app, such as allowing the app to
access your Camera, Contacts, Location, etc.
In the Special app access menu, you can set Device admin
apps, Notification access, Picture-in-picture, Display over
other app, Wi-Fi control, etc.
11.17 Storage ............................................................
Enter Settings > Storage to check the usage of storage space
and free up more when necessary.
54
11.18 Accounts .........................................................
Tap to add, remove, and manage your email and other
supported accounts. You can also use these settings to
control the options for how all applications send, receive and
synchronize data; i.e. if this is done automatically, according to
a schedule for each app, or not at all.
11.19 Digital Wellbeing & parental
controls ...........................................................
11.19.1 Digital Wellbeing
Use app timers and other tools to keep track of your screen
time and unplug more easily.
11.19.2 Parental controls
Add content restrictions and set other limitations to help your
child balance their screen time.
11.20 Google .............................................................
Tap to configure your Google account and service settings.
11.21 Accessibility ...................................................
Use the Accessibility settings to configure any accessibility
plug-ins you have installed on your tablet.
55
11.22 System .............................................................
11.22.1 About tablet
View basic information for your tablet such as model name,
CPU, camera, resolution, etc.
You can also check legal information, build number, status and
other specs.
11.22.2 System Update
Tap System Update > CHECK FOR UPDATES, and the
device will search for the latest software. Your device will
automatically download the update package. You can choose
to install or ignore the updates.
Note: All personal information will be saved following the
update process. We recommend you back up your personal
data using Smart Suite before updating.
11.22.3 Languages & input
Tap to configure language settings, the on-screen keyboard,
voice input settings, pointer speed, etc.
11.22.4 Date & time
Use Date & time settings to customize your preferences for
how date and time are displayed.
11.22.5 Backup
Turn on
to back up your tablet’s settings and other
application data to Google servers. If you replace your device,
the settings and data you’ve backed up will be restored onto
the new device when you sign in with your Google account.
56
11.22.6 Reset
Tap to reset all network settings and app preferences, you
won’t lose your data with these settings.
If Factory data reset is selected, all data in your tablet’s
internal storage will be erased, please back up your data
before reset.
11.22.7 Users
Share your tablet by adding new users. Each user has a
personal space on your tablet for custom Home screens,
accounts, apps, settings, and more.
11.22.8 Regulatory & safety
Tap to view product information such as Product model,
Manufacturer name, IMEI, CU reference, Bluetooth
Declaration ID, etc.
57
12 Accessories .......................................
Included accessories:
1. USB Type-C cable
2. Safety and warranty information
3. Quick start guide
4. Wall charger
Only use your device with the charger and accessories in your
box.
58
13 Safety information .......................
We recommend that you read this chapter carefully before
using your device. The manufacturer disclaims any liability for
damage, which may result as a consequence of improper use
or use contrary to the instructions contained herein.
• TRAFFIC SAFETY
Given that studies show that using a device while driving a
vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset...), drivers are requested to refrain from
using their device when the vehicle is not parked.
When driving, do not use your device or headphones to listen
to music or to the radio. Using a headphone can be dangerous
and forbidden in some areas. When switched on, your device
emits electromagnetic waves that can interfere with the
vehicle’s electronic systems such as ABS anti-lock brakes or
airbags. To ensure that there is no problem:
- do not place your device on top of the dashboard or within
an airbag deployment area,
- check with your car dealer or the car manufacturer to make
sure that the dashboard is adequately shielded from device
RF energy.
• CONDITIONS OF USE
You are advised to switch off the device from time to time to
optimize its performance.
Switch the device off before boarding an aircraft.
Switch the device off when you are in healthcare facilities,
except in designated areas. As with many other types of
equipment now in regular use, these devices can interfere
with other electrical or electronic devices, or equipment using
radio frequencies.
59
Switch the device off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel
depot, petrol station, or chemical plant, or in any potentially
explosive atmosphere.
When the device is switched on, it should be kept at least 150
mm from any medical device such as a pacemaker, a hearing
aid, or insulin pump, etc. In particular when using the device,
you should hold it against the ear on the opposite side of the
device, if applicable.
To avoid hearing impairment, move the device away from your
ear while using the hands-free mode because the amplified
volume might cause hearing damage.
When replacing the cover, note that your device may contain
substances that could create an allergic reaction.
Always handle your device with care and keep it in a clean and
dust-free place.
Do not allow your device to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration
of liquids, dust, sea air, etc.). The manufacturer’s recommended
operating temperature range is 0°C (32°F) to 50°C (122°F).
At over 50°C (122°F) the legibility of the device’s display may be
impaired, though this is temporary and not serious.
Do not open, dismantle, or attempt to repair your device
yourself.
Do not drop, throw, or bend your device.
To avoid any injury, do not use the device if the screen is
damaged, cracked, or broken.
Do not paint the device.
Only use batteries, battery chargers, and accessories which
are recommended by TCL Communication Ltd. and its
affiliates and are compatible with your device model. TCL
Communication Ltd. and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
60
Remember to make back-up copies or keep a written record
of all important information stored in your device.
• PRIVACY
Please note that you must respect the laws and regulations
in force in your jurisdiction or other jurisdiction(s) where
you will use your device regarding taking photographs and
recording sounds with your device. Pursuant to such laws and
regulations, it may be strictly forbidden to take photographs
and/or record the voices of other people or any of their
personal attributes, and duplicate or distribute them, as
this may be considered to be an invasion of privacy. It is the
user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person. The
manufacturer, the seller, vendor, and/or service provider of
your device disclaim any liability which may result from the
improper use of the device.
Please note by using the device some of your personal data may
be shared with the main device. It is under your responsibility
to protect your own personal data, not to share with it with
any unauthorized devices or third party devices connected to
yours. For devices with Wi-Fi features, only connect to trusted
Wi-Fi networks. Also when using your device as a hotspot
(where available), use network security. These precautions
will help prevent unauthorized access to your device. Your
device can store personal information in various locations,
including a SIM card, memory card, and built-in memory. Be
sure to remove or clear all personal information before you
recycle, return, or give away your device. Choose your apps
and updates carefully, and install from trusted sources only.
Some apps can impact your device’s performance and/or
have access to private information, including account details,
call data, location details, and network resources.
61
Note that any data shared with TCL Communication Ltd. is
stored in accordance with applicable data protection legislation.
For these purposes TCL Communication Ltd. implements and
maintains appropriate technical and organizational measures
to protect all personal data, for example, against unauthorized
or unlawful processing and accidental loss or destruction of
or damage to such personal data whereby the measures shall
provide a level of security that is appropriate having regard to:
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal
data, and
(iv) the sensitivity of the personal data processed.
You can access, review, and edit your personal information
at any time by logging into your user account, visiting your
user profile, or contacting us directly. Should you require us to
edit or delete your personal data, we may ask you to provide
us with evidence of your identity before we can act on your
request.
• BATTERY
Following air regulation, the battery of your product is not
charged. Please charge it first.
Observe the following precautions:
- Do not attempt to open the battery (due to the risk of toxic
fumes and burns);
- Do not puncture, disassemble, or cause a short circuit in a
battery;
- Do not burn or dispose of a used battery in household
rubbish or store it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally
applicable environmental regulations. Only use the battery for
the purpose for which it was designed. Never use damaged
batteries or those not recommended by TCL Communication
Ltd. and/or its affiliates.
62
Only use the battery with a charging system that has been
qualified with the system per CTIA Certification Requirements
for Battery System Compliance to IEEE 1725. Use of an
unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Batteries must be disposed of in accordance with locally
applicable environmental regulations. Only use the battery for
the purpose for which it was designed. Never use damaged
batteries or those not recommended by TCL Communication
Ltd. and/or its affiliates.
This symbol on your device, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins
for these items of equipment.
- Collection bins at points of sale.
They will then be recycled, so that their components can
be reused, preventing substances being disposed of in the
environment.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection
points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdiction or your region has suitable
recycling and collection facilities; instead they are to be taken
to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
• CHARGERS
Main powered chargers will operate within the temperature
range of 0°C (32°F) to 40°C (104°F).
63
The chargers designed for your device meet with the standard
for safety of information technology equipment and office
equipment use. They are also compliant to the eco design
directive 2009/125/EC. Due to different applicable electrical
specifications, a charger you purchased in one jurisdiction may
not work in another jurisdiction. They should be used for this
purpose only.
Travel charger: Input: 100-240V,50/60Hz,500mA, Output: 5V/2A
Electronic Recycling
For more information on Electronic Recycling, visit TCL
Electronic Recycling Program website at https://www.tcl.
com/us/en/mobile/accessibility-compliance/tcl-mobile-
electronicrecycling-program.html
Battery Recycling (USA & Canada):
TCL partners with Call2Recycle® to offer a safe and convenient
battery recycling program. For more information on our
Battery Recycling Program, please visit the USA and Canada
website at https://www.tcl.com/us/en/mobile/accessibility-
compliance/tcl-mobile-battery-recycling-program.html
• Federal Communications Commission (FCC) Declaration of
Conformity
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
64
This device has been tested and found to comply with the
limits for a Class B digital pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation if this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
- Consult the dealer or an experienced radio technician for
help.
FCC Caution:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to
operate the equipment.
FCC RF Exposure Information (SAR):
This device is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission of the
United States.
During SAR testing, this is set to transmit at its highest
certified power level in all tested frequency bands, and placed
in positions that simulate RF exposure in usage near the body
with the separation of 0 mm. Although the SAR is determined
at the highest certified power level, the actual SAR level of
65
the device while operating can be well below the maximum
value. This is because the device is designed to operate at
multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
The exposure standard for wireless employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6W/kg.
Tests for SAR are conducted using standard operating
positions accepted by the FCC with the device transmitting at
its highest certified power level in all tested frequency bands.
The FCC has granted an Equipment Authorization for this
model device with all reported SAR levels evaluated as
in compliance with the FCC RF exposure guidelines. SAR
information on this model device is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/
oet/ea/fccid after searching on:
FCC ID 2ACCJB210.
Exposure to radio frequency
On product, go to Settings > System > About tablet > Legal
information > RF Exposure.
Or go to https://www.tcl.com/us/en/mobile/accessibility-
compliance/mobile-and-health/ and search for model 9136R.
SAR compliance for body operation is based on a separation
distance of 15 mm between the device and the human body.
During use, the actual SAR values for this device are usually
well below the values stated above. This is because, for
purposes of system efficiency and to minimize interference
on the network, the operating power of your device is
automatically decreased when full power is not needed. The
lower the power output of the device, the lower its SAR value.
66
Body-worn SAR testing has been carried out at a separation
distance of 0 mm. To meet RF exposure guidelines during
body-worn operation, the device should be positioned at
least this distance away from the body.
If you are not using an approved accessory ensure that
whatever product is used is free of any metal and that it
positions the device the indicated distance away from the
body.
Organizations such as the World Health Organization and
the US Food and Drug Administration have suggested that if
people are concerned and want to reduce their exposure they
could use a hands-free accessory to keep the wireless device
away from the head or body during use, or reduce the amount
of time spent on the device.
67
LICENCES
microSD Logo is a trademark of SD-3C LLC.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by TCL Communication Ltd. and its affiliates is
under license. Other trademarks and trade names
are those of their respective owners.
TCL 9136R/9136K Bluetooth Declaration
ID D059600
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Google, the Google logo, Android, the Android
logo, Google Search
TM
, Google Maps
TM
, Gmail
TM
,
YouTube, Google Play Store, and Google Assistant
are trademarks of Google LLC.
The Android robot is reproduced or modified
from work created and shared by Google and
used according to terms described in the Creative
Commons 3.0 Attribution License.
68
14 General information .....................
• Website: www.tcl.com/us/en (US)
www.tcl.com/ca/en (Canada)
• Call support: 1-855-224-4228 (US and Canada)
• Web support: https://support.tcl.com/contact-us (email
only for mobile products)
• Manufacturer: TCL Communication Ltd.
5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT,
Hong Kong
An electronic version of the device user guide is available
in English and other languages (according to availability) on
our website: www.tcl.com
Download files for your device at:
https://support.tcl.com/us-mobile-product-downloads
Disclaimer
There may be certain differences between the user manual
description and the device’s operation, depending on the
software release of your device or specific operator services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences,
which responsibility shall be borne by the operator exclusively.
This device may contain materials, including applications
and software in executable or source code form, which is
submitted by third parties for inclusion in this device (“Third
Party Materials”).
69
All third party materials in this device are provided “as is”,
without warranty of any kind, whether express or implied,
including the implied warranties of merchantability, fitness
for a particular purpose or use/third party application,
interoperability with other materials or applications of the
purchaser and non-infringement of copyright. The purchaser
undertakes that TCL Communication Ltd. has complied with
all quality obligations incumbent upon it as a manufacturer
of mobile devices and devices in complying with Intellectual
Property rights. TCL Communication Ltd. will at no stage
be responsible for the inability or failure of the Third Party
Materials to operate on this device or in interaction with
any other devices of the purchaser. To the maximum extent
permitted by law, TCL Communication Ltd. disclaims all liability
for any claims, demands, suits, or actions, and more specifically
– but not limited to – tort law actions, under any theory of
liability, arising out of the use, by whatever means, or attempts
to use, such Third Party Materials. Moreover, the present
Third Party Materials, which are provided free of charge by
TCL Communication Ltd., may be subject to paid updates
and upgrades in the future; TCL Communication Ltd. waives
any responsibility regarding such additional costs, which
shall be borne exclusively by the purchaser. The availability
of the applications may vary depending on the countries
and the operators where the device is used; in no event
shall the list of possible applications and software provided
with the devices be considered as an undertaking from TCL
Communication Ltd.; it shall remain merely as information for
the purchaser. Therefore, TCL Communication Ltd. shall not
be held responsible for the lack of availability of one or more
applications wished for by the purchaser, as its availability
depends on the country and the operator of the purchaser.
70
TCL Communication Ltd. reserves the right at any time to
add or remove Third Party Materials from its devices without
prior notice; in no event shall TCL Communication Ltd. be
held responsible by the purchaser for any consequences that
such removal may have on the purchaser regarding the use
or attempt to use such applications and Third Party Materials.
71
15 1 YEAR LIMITED WARRANTY .....
TCL Technology Holding Limited, offers a 1 year limited
warranty on selected TCL devices that are found to be
defective in materials or workmanship upon submission of the
following items:
1. The warranty card is properly completed and submitted,
and including;
2. Proof of purchase – consisting of original invoice or sales slip
indicating the date of purchase, dealer’s name, model and
serial number of the product.
General Terms and Conditions
This warranty is confined to the first purchaser of the product
only and is not applicable to cases other than defects in
material, design and workmanship.
Items and Conditions Not Covered:
• Periodic checks, maintenance, repair and replacement of
parts due to normal wear and tear
• Abuse or misuses, including but not solely limited to
the failure to use this product for its normal purposes
or in accordance with TCL’s instructions on usage and
maintenance
• Defects resulting from usage of the product in conjunction
with accessories that are not approved by TCL for use with
this product
• TCL will not be responsible for any repairs caused by third
party component parts, or service that is found to be the
cause for the defect or damage of the product.
• TCL will not be responsible for failure to use the battery in
accordance with the specific instructions of core outlined
in the product user manual. For example, do not attempt to
open sealed devices, such as batteries. Opening of sealed
devices may result in bodily injury and/or property damage.
72
• Accidents, Acts of God, lightning, water, fire, public
disturbances, improper ventilation, voltage fluctuations or
any cause beyond the control of TCL
• This warranty does not affect the consumers’ statutory
rights nor the consumers’ rights against the dealer related
to their purchase/ sales agreement.
TCL’s 1 Year Limited Warranty will abide by the following
options regarding claims:
1. Repair the TCL product using new or previously used parts
that are equivalent to new in performance and reliability
2. Replace the TCL product with the same model (or with a
product that has similar functionality) formed from new
and/or previously used parts that are equivalent to new in
performance and reliability, also;
a. When a TCL product or part is replaced or provided, any
replacement item becomes the customer’s property and
the replaced or refunded item becomes TCL’s property
b. TCL will not provide any data transfer service. This is
the customer’s responsibility. TCL shall not be liable for
the loss of any saved/stored data in products that are
either repaired or replaced. Customer should maintain a
separate backup copy of the contents of the device’s data.
3. Repair or Replacement of any TCL product under the terms
of this warranty does not provide right to extension or
renewal of the warranty period.
4. Warranty repairs are available free of charge at TCL
authorized repair centers for products that comply with
the General Terms and Conditions of this warranty. Shipping
cost of the defective product(s) to TCL authorized repair
center is to be paid by the customer. The customer is
responsible for any damage to the defective product during
shipment to the authorized repair center.
73
5. This warranty is not transferrable. This warranty will be the
purchasers’ sole and exclusive remedy and neither TCL
nor its service centers shall be liable for any incidental or
consequential damages or breach of any express or implied
warranty of this product.
6. This warranty extends to products purchased and sold
within the United States and Canada. All products sold
in United States will be subject to their respective state
and federal laws. All products purchased in Canada will be
subject to Canadian laws.
Customer Care Contact Information
PRODUCT SUPPORT
PHONE
SUPPORT WEBSITE
TCL USA 855-224-4228 https://www.tclusa.com/
products/mobile
TCL Canada 855-224-4228 https://www.tclcanada.com/
ca/products/mobile
74
16 Troubleshooting.............................
Before contacting the service center, you are advised to follow
the instructions below:
• Youareadvisedtofullycharge(
)thebatteryfor
optimal operation.
• Avoid storing large amounts of data in your device as this
may affect its performance.
• Use Erase all data and the upgrade tool to perform
device formatting or software upgrading. ALL User device
data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised
to fully backup the device data and profile via Android
Manager before doing formatting and upgrading.
My device cannot be switched on or is frozen
• When the device cannot be switched on, charge for at least
20 minutes to ensure the minimum battery power needed,
then try to switch on again.
• When the device falls into a loop during power on-off
animation and the user interface cannot be accessed, long
press the Power/Lock key and then long press Power off
option to enter Safe Mode. This eliminates any abnormal
OS booting issues caused by 3rd party apps.
• If neither method is effective, please format the tablet by
pressing the Power/Lock key and Volume up key at the
same time when device is powered off.
My device has not responded for several minutes
• Restart your device by pressing and holding the Power/
Lock key.
• Long press the Power/Lock key for 10 seconds or more to
reboot.
My device turns off by itself
• Check that your screen is locked when you are not using
your device, and make sure the Power/Lock key is not mis-
contacted due to unlocked screen.
75
• Check the battery charge level.
• My device cannot charge properly
• Make sure that your battery is not completely discharged;
if the battery power is empty for a long time, it may take
around 20 minutes to display the battery charger indicator
on the screen.
• Make sure charging is carried out under normal conditions
(32°F to +104°F).
• When abroad, check that the voltage input is compatible.
My device cannot connect to a network or “No service”
is displayed
• Try connecting in another location.
• Verify the network coverage with your carrier.
• Check with your carrier that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
My device cannot connect to the Internet
• Make sure that the internet access service of your SIM card
is available.
• Check your device’s Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see
“1.2.1 Setup”).
• Make sure the chip on your SIM card is not damaged or
scratched.
• Make sure the service of your SIM card is available.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to device.
76
I am unable to use the features described in the manual
• Check with your carrier to make sure that your subscription
includes this service.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete
some files or save the files in the device contacts (i.e. your
professional or personal directories).
SIM card PIN locked
• Contact your network carrier to obtain the PUK code
(Personal Unblocking Key).
I am unable to connect my device to my computer
• Install User Center.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Android
Manager Agent has been activated.
• Check that you have marked the checkbox of USB
debugging.
• To access this function, tap Settings/System/About
tablet, then tap Build number for 7 times. Now you may tap
Settings/System/Developer options/USB debugging.
• Check that your computer meets the requirements for
User Center Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient device memory for your
download.
• Check your subscription status with your carrier.
The device cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your device is
visible to other users (see “7.2 Connecting with Bluetooth”).
• Make sure that the two devices are within Bluetooth’s
detection range.
77
My app cannot receive new notifications while running in
the background.
• Swipe up on the home screen, tap Settings > Notifications
and activate your desired apps.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
3.5 hours).
• After a partial charge, the battery level indicator may not
be exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand,
or increase their auto-check interval.
• Exit background-running applications if they are not being
used for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The device will become warm following prolonged
game playing, internet surfing or running other complex
applications.
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your device
return to normal temperatures.
78
17 Disclaimer .........................................
There may be certain differences between the user manual
description and the tablet’s operation, depending on the
software release of your tablet or specific carrier services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences,
which responsibility shall be borne by the carrier exclusively.
