T614J
1
Note:
This is a user manual for TCL 50 XE NXTPAPER 5G (T614J).
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
phone or specific carrier services.
Help
Refer to the following resources to get more FAQ, software, and service
information:
Consulting FAQ
- Website: https://support.tcl.com/ca
- Call Support: 1-855-224-4228 (US and Canada)
Finding your serial number or IMEI
You can find your serial number or International Mobile Equipment
Identity (IMEI) on the packaging materials. Alternatively, choose
Settings > System > About phone > Status > IMEI information on the
phone itself.
Obtaining warranty service
For information on warranty of your device, visit the Canada website at
https://www.tcl.com/ca/en/mobile/warranty
Viewing legal information
On the phone, go to Settings > System > About phone > Legal information.
2
Table of Contents
1 Basics .............................................................................................................. 4
1.1 Device overview.................................................................................. 4
1.2 Getting started .................................................................................... 7
1.3 Home screen ........................................................................................ 8
1.4 Text input ............................................................................................17
2 Multimedia applications ........................................................................... 20
2.1 Camera ................................................................................................20
2.2 Google Photos ...................................................................................24
3 Apps and features .....................................................................................26
3.1 Phone ...................................................................................................26
3.2 Contacts ..............................................................................................32
3.3 Messages .............................................................................................36
3.4 Calendar ..............................................................................................39
3.5 Clock ....................................................................................................40
3.6 Calculator ............................................................................................44
3.7 Other applications ...........................................................................45
3.8 Google applications ..........................................................................45
4 Settings ........................................................................................................ 49
4.1 Wi-Fi ....................................................................................................49
4.2 Bluetooth ............................................................................................50
4.3 Mobile network .................................................................................51
4.4 Connections .......................................................................................52
4.5 Home screen & lock screen ............................................................54
4.6 NXTPAPER zone ...............................................................................55
3
4.7 Display .................................................................................................55
4.8 Sound & vibration .............................................................................56
4.9 Notifications ....................................................................................... 58
4.10 Button & gestures .............................................................................58
4.11 Advanced features ............................................................................59
4.12 Smart Manager ..................................................................................59
4.13 Location ............................................................................................... 59
4.14 Security & privacy ............................................................................. 59
4.15 Safety & emergency .........................................................................61
4.16 Apps .....................................................................................................61
4.17 Storage ................................................................................................61
4.18 Accounts .............................................................................................62
4.19 Digital Wellbeing & parental controls .......................................... 62
4.20 Google .................................................................................................62
4.21 Accessibility ........................................................................................ 62
4.22 System .................................................................................................62
5 FOTA upgrade ............................................................................................ 64
6 Troubleshooting ......................................................................................... 65
7 Specifications ............................................................................................. 72
8 Accessories ................................................................................................. 74
Safety and use .....................................................................................................75
Radio waves ......................................................................................................... 80
Licenses ................................................................................................................. 83
General information ........................................................................................... 85
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1
Basics
1.1 Device overview
Receiver
USB Type-C connector
Microphone
Front camera
Back
Home
Touch screen
Recent apps
Speaker
3.5mm headset
connector
Microphone
5
Rear cameras
Flash
Volume keys
Power/Lock key &
Fingerprint sensor
Back button
• Tap to return to the previous screen, to close a dialog box,
options menu, the notification panel, etc.
Home button
• From any application or screen, tap to return to the Home
screen.
• Press and hold to open Google Assistant. You can get help
such as getting directions and restaurant information based
on the content detected on the screen.
6
Recent apps
• Tap to view applications you’ve recently accessed.
Power/Lock key & Fingerprint sensor
• Press: Lock the screen/Light up the screen.
Note: Additional shortcuts and customizable settings are
available at Settings > Button & gestures > Power key.
• Press and hold: Show the popup menu to select from
Emergency/Power off/Restart.
• Press the Power key and Volume down key at the same time
to take a screenshot.
• Press and hold the Power key for at least 8 seconds to force
reboot.
• With Fingerprint unlock activated, press your registered
Fingerprint against the Power key to unlock the screen.
Volume keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media volume.
• In general mode, adjusts the ring volume.
• Mutes the ringtone of an incoming call.
• In camera preview mode, press the Volume up or Down key
to take a photo or press and hold to take burst shots. To set,
tap Camera > Settings > Volume button function.
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1.2 Getting started
Setting up
① Your new phone is partially charged. Charge the battery by using the
USB-C cable and charger provided.
② Use the provided SIM pin to open the SIM tray.
③ Place the Nano SIM card and/or microSD
TM
card into the tray, then
slide the SIM tray into the slot.
Note: microSD
TM
cards are sold separately. Only use Nano SIM cards with
your phone.
①
②
③
Caution: Do not insert the SIM pin into the small hole on top or bottom
of the phone.
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Powering on your phone
Hold down the Power key until the phone powers on. Unlock your
phone (Swipe, PIN, Password, Pattern, Fingerprint or Face recognition) if
necessary and confirm. The Home screen is displayed.
If you do not know your PIN code or forget it, contact your network
carrier. Be sure to keep your PIN code secure.
Powering off your phone
Press and hold the Power key until options appear, then select Power off.
1.3 Home screen
You can bring all the items (applications, shortcuts, folders and widgets)
you love or use most frequently to your Home screen for quick access.
Tap the Home button to switch to the Home screen.
Status bar
• Status/Notification icons
• Drag down to open the notification panel
Search bar
• Tap ❶ to enter text search screen
• Tap ❷ to enter voice search screen
Tap an icon to open an application, folder, etc.
Favourite tray applications
• Tap to enter the application.
• Press and hold to move or remove
applications.
❶
❷
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The Home screen is provided in an extended format to allow more space
for adding applications, shortcuts etc. Slide the Home screen horizontally
left and right to get a complete view.
Using the touchscreen
Tap
To access an application, tap it with your finger.
Press and hold
To enter the available options for an item, press and hold the item. For
example, press and hold a contact in Contacts and an options list will then
appear.
Drag
Place your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, and web
pages. You can slide the screen horizontally too.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place two fingers on the screen surface and draw them apart or together
to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to landscape
by turning the phone sideways to have a better screen view.
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Status bar
From the status bar, you can view both phone status (on the right side)
and notification information (on the left side).
Drag down the status bar to view notifications and drag again to enter
the quick settings panel.
Tap and drag up to close it.
Notification panel
When there are notifications, drag down the Status bar to open the
Notification panel to read the detailed information. Tap on the notification
directly to open the notification within the respective app.
Tap to clear all event–based notifications
(other ongoing notifications will remain).
With the Notification panel open, drag down
again to see the Quick Settings menu.
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Quick settings panel
Drag down the Notification panel to open the Quick Settings panel,
where you can enable or disable functions or change modes by tapping
the icons.
Tap to open the full
Settings
menu.
Lock/Unlock your screen
To protect your phone and privacy, you can lock the screen with a pattern,
PIN, password, fingerprint or registered face
(1)
.
To create a screen unlock, tap Settings > Security & biometrics > Screen
lock.
(1)
Face unlock and Fingerprint may not be as secure as Pattern, PIN, or Password
locks. We may use Face unlock and Fingerprint method only for the purpose to
unlock the phone. The data collected from you through such method will be stored
in your device and will not be disclosed to any third-party. You may delete your data
anytime.
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To lock the phone screen
• If your phone remains inactive for a period of time, it will automatically
lock the screen and enter sleep mode to save power. Go to Settings >
Display > Sleep and select a screen timeout period.
• You can also manually lock the screen by pressing the Power key once.
Swipe to unlock the screen
Press the Power key once to light up the screen. Swipe up the screen to
unlock the screen.
Swipe up to unlock the
screen
Enter a password to unlock the screen
Once the screen is turned on, swipe up the screen to display the password
input panel. Then enter your lock screen password.
Use pattern unlock
Draw the same pattern you have set to unlock the screen.
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Use Face unlock
• From the app list, tap Settings > Security & biometrics > Face unlock.
Before using the face unlock, you need to set a pattern/PIN/password.
• Hold your phone 20-50 cm from your face. Position your face in the
square shown on the screen. For best results, we suggest that the face
key is enrolled indoors and away from direct sunlight.
• Enable Face unlock when your screen turns on, otherwise you will have
to swipe up on the screen.
Use Fingerprint unlock
• Press the fingerprint sensor (Settings > Security & privacy > Device
unlock > Face & fingerprint unlock > Fingerprint) with an enrolled
finger to unlock the screen.
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Personalizing your Home screen
Add
You can press and hold a folder, an application or a widget and drag the
item to your preferred Home screen.
Reposition
Press and hold an item and drag it to the desired position and then
release. You can move items both on the Home screen and the Favourite
tray. Hold the icon on the left or right edge of the screen to drag the item
to another screen.
Remove
Press and hold the item to be removed to activate the Move mode. Tap
the Remove icon to remove the app from the Home screen.
Create folders
To improve the organization of shortcuts or applications on the Home
screen and the Favourite tray, you can add them to a folder by stacking
one item on top of another. To rename a folder, open it and tap the
folder’s title bar to input the new name.
Wallpaper customization
Press and hold the Home screen, then tap Wallpaper and style to
customize wallpaper.
Widgets customization
Press and hold the idle area of Home screen to enter an options list, and
tap Widgets
to enter the shortcuts list. Slide up and down to view all
shortcuts.
To return to the Home screen, tap the Home
button.
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Consult recently used applications
Tap the Recent apps button.
Tap a thumbnail in the window to open the application.
Tap one thumbnail and slide it up to close the application, slide it right/
left to switch between the applications.
Tap Clear all at the bottom of the screen to close all the running
applications.
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Volume adjustment
Press the Volume keys to adjust the Ring volume.
Tap the
icon to adjust Media, Ring, Notification and Alarm volume.
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1.4 Text input
Using the Onscreen Keyboard
Onscreen Keyboard settings
Swipe up on the Home screen, and then select Settings > System >
Keyboard. A series of settings will become available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the onscreen keyboard
orientation. You can adjust it by changing the settings (Tap on/off
Settings > Display > Auto-rotate screen).
Android keyboard
①
②
③
④
⑤
⑥
⑦
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① Select contact from Contacts.
② Press and hold to record audio.
③ Press and hold to switch language (if additional language keyboards
are activated).
④ Tap to insert a period.
Press and hold to select symbols.
⑤ Tap to switch between "abc/Abc" mode.
Press and hold to switch to "ABC" mode.
⑥ Tap to access the symbols and numbers keyboards.
⑦ Tap to insert an emoji.
Text editing
• Press and hold or double tap within the text you want to edit.
• Drag the tabs to change the amount of text to edit.
• The following options will appear: Cut, Copy and Share.
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Insert new text
• Tap where you want to type or press and hold a blank area. The cursor
will blink, and the tab will appear. Drag the tab to move the cursor.
• If you have cut or copied any text, tap the tab to show the Paste and
Select all option which allows you to complete pasting immediately.
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2
Multimedia applications
2.1 Camera ..............................................................
Launch Camera
From the home screen, tap Camera .
Drop down in the blank area for
more shortcut options
Slide left or right to switch
between modes
①
②
③
④
⑤
⑥
⑦
① Tap to access settings.
② Zoom in/out
③ Switch between front/back camera
④ Take a photo
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⑤ Pinch fingers together to zoom out, or spread fingers apart to zoom in
⑥ Tap to access super macro mode. 4cm is the best macro shooting
distance.
⑦ View the photos or videos you have taken
To take a photo
The screen acts as the viewfinder. First, position the object or landscape
in the viewfinder, tap the screen to focus if necessary. Tap
to capture.
The photo will be automatically saved. You can also press and hold
to
take burst shots.
To take a video
Tap VIDEO to change the camera mode to video. Tap to start video
recording. While the recording is in progress, you can tap
to save the
frame as a separate photo.
Further operations when viewing a photo/video you have taken
• Tap , slide left or right to view the photos or videos you have taken.
• Tap
, then Gmail/Bluetooth/Messages/etc. to share the photo or
video.
• Tap Back button
to return to Camera.
Modes and settings
Modes
Slide left or right to switch between modes.
• PANO: Use pano to capture a panoramic photo, an image with a
horizontally elongated field of view. Tap the shutter button and move
the phone steadily along in the direction indicated on the screen. The
photo will be saved when all the slots are filled, or when pressing the
shutter button again.
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• VIDEO: Access video mode.
• PHOTO: Auto is the default mode for Camera.
• PORTRAIT: Create a depth of field effect. You can compose an image
that highlights your subject while producing a gorgeously blurred
background.
Tap MORE to access more modes. These modes can be moved to the
main screen by tapping
.
• PRO: Pro camera mode lets you fine-tune parameters and gives you full
control over ISO, WB exposure time, aperture, shutter speed and so on.
• Google Lens
(1)
: Google Lens is a free tool that uses Google to help you
to copy and translate text, search for similar products, identity plants
and animals, discover books & media, scan barcodes, etc.
Settings
Tap to set more options:
• AI scene detection: It can detect image content and scenes, and
automatically apply a specific preset to images in different scenes. This
allows you to apply more aggressive presets to images than can benefit
from that - like landscapes and sunsets.
• Intelligent mode recommendation: Activate/deactivate the function of
recommending appropriate modes based on scenarios.
• Watermark: Turn on/off watermark
• Picture size: Set the photo MP size.
• Auto HDR: Auto HDR is a shooting mode to widen the gradation,
which you can record from bright parts to the dark part with the correct
brightness automatically. When you are using auto HDR mode, your
camera will shoot at least one photo at the optimal exposure and at
least one on either side on the conditions.
• Quick snap: Set the device to take a photo by pressing the volume
down key twice quickly when screen is off.
(1)
Your phone must also be connected to a network.
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• Video quality: Select video quality.
• Video HDR: When recording videos with backlight, it can enhances the
sense of hierarchy in the image.
• Microphone: Turn on/off microphone during video mode.
• Touch to shoot: It allows you to take a photo by tapping on the preview
area.
• Mirror camera: Turn on/off. It allows you to save selfies as previewed
without flipping them.
• Gesture to capture: Turn on/off. Once the palm gesture feature
is activated, show your palm to the camera and the device will
automatically take a photo or video after few seconds.
• Super wide lens correction: Turn on/off.
• Gridlines: Show gridlines when taking photos
• Camera leveler: The camera level tool is a part of the grid overlay,
which is useful in itself for more balanced compositions.
• Volume button function: Customize the Volume button to Shutter,
Zoom or Volume when using camera.
• Storage: Choose between phone and microSD
TM
card storage when an
microSD
TM
card is inserted. The default is phone storage.
• Save location: The function of tagging photos and videos with your
location. This option is available when GPS location services and
wireless network are enabled, and permission is granted.
• Shutter sound: Enable/disable shutter sound when taking a photo or
video.
• QR code: Allow QR code scanning.
• Reset settings: Reset the camera to its factory default settings.
More options are available when you switch to using the front camera:
• Face Beauty: Turn on/off. When activated, tap
to adjust skin
smoothing and enhance coloring effects in portraits.
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2.2 Google Photos .................................................
Google Photos acts as a media player for you to view photos and play
videos. In addition, a set of further operations to pictures and videos are
available for selection.
To view the photos you have taken, tap
from the Home screen.
Tap to access
more options
Tap to access
Photos, Trash
View the photos/
videos you have
just taken.
Search your
photos
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Working with pictures
You can work with pictures by rotating or cropping them, sharing them
with friends, setting them as a contact photo or wallpaper, etc.
Find the picture you want to work on, then tap the picture.
• Tap to share the picture.
• Tap
to edit the picture.
• Tap
to access Google Lens.
• Tap
to delete the picture.
• Tap
> Use as to set the picture as a Contact photo or Wallpaper.
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3
Apps and features
3.1 Phone .................................................................
Making a call
To make a call, tap in the Favourites tray.
⑤
①
②
③
④
① View the call's detailed information
② Call logs
③ Favourite numbers
④ Show the dialpad
⑤ Access to Contacts lists
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Press and hold to
access voicemail
Enter the desired number from the keypad and tap
to place the call
or select a contact from Contacts or Call logs by sliding or tapping tabs,
then make the call.
The number you entered can be saved to Contacts by tapping Create
new contact or Add to a contact.
If you make a mistake, you can delete the incorrect digits by tapping
.
To hang up a call, tap
.
International call
To dial an international call, press and hold to enter “+”, then enter the
international country prefix followed by the full phone number and tap
.
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Emergency call
If your phone has network coverage, dial the emergency number and
tap
to make an emergency call. Depending on your network and
country this could even work without a SIM card and without typing in
the SIM PIN code.
Answering or rejecting a call
When you receive a call:
• Tap Answer, or swipe up the icon
to answer;
• Tap Decline, or swipe down the icon
to reject;
• Tap
to reject the call by sending a preset message.
Calling your voicemail
To access your voicemail, press and hold .
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If you receive a voicemail,
will appear on the Status bar. Open the
Notification panel and tap New voicemail.
During a call
To adjust the volume during a call, press the Volume up/down key.
End the current call.
Mute the current call. Tap again to unmute the call.
Display the keypad.
Activate the speaker during the current call. Tap again to
deactivate the speaker.
Make another call.
Put a call on hold.
Merge calls to start a conference call.
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Manage conference calls.
Swap the calls.
To avoid accidental operation of the touchscreen during a call, the
screen will be locked automatically when you put the cellphone
close to your ear; and it will be unlocked when the cellphone is
taken away from your ear.
Managing multiple calls
Swap calls
When you accept two calls, tap the icon to switch between two lines.
The current call will be put on hold, and you are able to join the other call.
Conference calls
(1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference call.
• Tap
to add another call.
• Enter the phone number of the person you want to add to the
conference and tap
. You can also add participants from Call logs
or Contacts.
• Tap
to start the conference.
• Tap
to end the conference call and disconnect all callers.
Call settings
Tap from the Phone screen, then tap Settings to set phone and contact
settings.
(1)
Depending on your network carrier.
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Call log
You can access your call logs by tapping from the Phone screen to
view missed calls, outgoing calls and incoming calls.
Tap one call to view information or further operations. You can launch
a new call, send a message to the contact or number, or view detailed
information of the call.
To delete the call history of a selected contact or number, press and hold
the call log and choose Delete.
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3.2 Contacts ............................................................
Contacts enables quick and easy access to the contact you want to reach.
You can view and create contacts on your phone and synchronize these
with your Gmail contacts or other applications on the web or on your
phone.
Consult your Contacts
To see your contacts, tap from the App drawer.
Add new contact
• Tap to open the Quick contact panel
• Press and hold to share or delete the
selected contact
Deleted contacts will also be removed from other applications on
the phone or web the next time you synchronize your phone.
33
Adding a contact
Tap in the contact list to create a new contact.
You are required to enter the contact's name and other contact
information. By scrolling up and down the screen, you can move from
one field to another.
Select a picture or take a photo for
the Phone contact
Tap to save
Tap to open available labels
Add to/remove from Favourites
(1)
To add a contact to Favourites, you can tap a contact to view details then
tap
to add the contact to Favourites.
To remove a contact from Favourites, tap
on the contact details
screen.
(1)
Phone and Gmail contacts can be added to Favourites.
34
Editing your contacts
To edit contact information, tap in the contact details screen.
When finished, tap Save.
Using the Quick contact panel
Tap a contact to open the Quick contact panel.
• Tap or the number to make a call.
• Tap
to send a message.
• Tap
to make a video call.
The icons available on the Quick contact panel depend on the information
you have for the contact and the applications and accounts on your
phone.
35
Sharing contacts
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
• From the Contacts screen, press and hold a contact and tap
.
• Select the application to perform this action.
Accounts
Contacts, data or other information can be synchronised from multiple
accounts, depending on the applications installed on your phone.
To add an account:
- From the contacts list, tap
> Contacts settings > Accounts > Add
account
- From the home screen, tap Settings > Accounts > Add account.
You are required to select the type of account you are adding, like Google,
etc.
As with any other account setup, you need to enter detailed information,
like username, password, etc.
Auto-sync
On the Accounts screen, turn on Automatically sync data . When
activated, all changes to information on the phone or online will be
automatically synchronized with each other.
36
3.3 Messages .........................................................
Writing a new message
You can create, edit, send and receive SMS and MMS with this phone.
To access Messages, tap
from the Home screen.
On the message list screen, tap
to write text/multimedia
messages.
Sending a text message
• To add recipients, enter a mobile phone number or select a contact in
the To bar.
• Tap the Text message bar to enter the text of the message.
• When finished, tap
to send the text message.
37
Specific letters (accented) will also increase the size of the SMS.
This may cause multiple SMS to be sent to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations, and
sounds to other compatible mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image,
video, audio, slides, etc.) are attached or subject or email addresses are
added.
• To send a multimedia message, enter the recipient's phone number or
email address in the To bar.
• Write the text of the message in the Text message bar.
• Tap
to give access to your location, share a contact or attach files.
• When finished, tap
to send the multimedia message.
38
Manage messages
When receiving a message, will appear on the Status bar as a
notification. Drag down the Status bar to open the Notification panel. Tap
the new message to open and read it. You can also access the Messages
application and tap the message to open it.
Messages are displayed as a conversation.
Tap a message to enter the message composing screen:
①
②
③
④
① More options
② Call the number
③ Make a video call
④ Save the number to Contacts or view the contact details if the number
has been saved
To adjust message settings, tap
and select Settings on the message list
screen.
39
3.4 Calendar ............................................................
Use Calendar to keep track of important meetings, appointments, etc.
To view the calendar and create events, open the Google apps folder
from the Home screen, then tap Calendar.
Multimode view
You can display the Calendar by Schedule, Day, 3 days, Week, or Month,
tap
to select.
To create new events
You can add new events from any Calendar views.
• Tap
.
• Fill in all required information for this new event. If it is a whole-day
event, you can turn on All-day
.
• Invite guests to the event. Enter the email addresses of the guests you
want to invite. The guests will receive an invitation from Calendar and
Email.
• When finished, tap Save at the top of the screen.
To quickly create an event from the Day, 3 days and Week view screens,
tap an empty spot to select a target area, then tap again to create a new
event.
To delete or edit an event
To delete or edit an event, tap the event to enter its details screen. Tap
to edit the event, or tap > Delete to delete.
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Event reminder
If a reminder is set for an event, the upcoming event icon will appear
on the Status bar as a notification when the reminder time arrives.
Tap and drag down the Status bar to open the notification panel, tap an
event name to view the Calendar notification list. Tap the Back
button
to keep the reminders pending in the Status bar and the notification panel.
3.5 Clock ..................................................................
Your mobile phone has a built-in clock.
To view the current time, swipe up from the Home screen, then tap Clock.
Alarm
From the Clock screen, tap Alarm to enter.
• Turn on
to enable the alarm.
• Tap
to add a new alarm and tap OK to save.
• Tap a currently existing alarm to enter the alarm editing screen.
• Tap Delete and confirm to delete the selected alarm. You can also
choose "Undo" to recall the deletion.
Clock
To view the date and time, tap Clock.
• Tap
to search for a city.
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Timer
From the Clock screen, tap Timer to enter.
• Set the time. Tap to start the countdown.
• Tap
to pause.
• Tap
to reset.
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Stopwatch
From the Clock screen, tap Stopwatch to enter.
• Tap to start the Stopwatch.
• Tap
to show a list of records according to the updated time.
• Tap
to pause.
• Tap
to reset.
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Bedtime
From the Clock screen, tap Bedtime to enter.
• Set a regular wake-up alarm
• Set bedtime and reminder notification
• Set a certain bedtime mode
• Tap Done to finish your bedtime setting.
Adjust Clock settings
Tap to access Clock and Alarm settings.
44
3.6 Calculator ............. .............................................
To solve mathematical problems with Calculator, swipe up from the home
screen, then tap
.
③
②
①
① Tap to review calculation history, choose theme, privacy policy, send
feedback, search for help.
② Tap to switch between Basic calculation and Scientific calculation
③ Tap to delete digits one by one
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3.7 Other applications
(1)
The previous applications in this section are preinstalled on your phone.
To download and install more 3rd party applications, use the Google Play
Store application.
3.8 Google applications
Google apps are preinstalled on your phone to improve work efficiency
and help you enjoy life.
This manual briefly introduces the apps. For detailed features and user
guides, refer to the related websites or the introduction provided in the
apps.
You are recommended to register with a Google account to enjoy all the
functions.
Google
Google keeps you updated with the latest news happening in the world.
You can view Google anywhere on your device and get information by
this search engine. Your bookmarks, browsing history, and settings across
all devices on which the browser is installed can be synchronized with
your Google Account.
Chrome
Surf the web using the Chrome browser.
Your bookmarks, browsing history, and settings across all devices with
the browser installed can be synchronized with your Google account.
(1)
Application availability depends on country and carrier.
46
Gmail
As Google's web-based email service, Gmail is configured when you first
set up your phone. With this application you can send and receive emails,
manage emails by labels, archive emails, etc. Emails can be automatically
synchronized with your Gmail account.
Maps
Google Maps offers satellite imagery, street maps, 360° panoramic views
of streets, real-time traffic conditions, and route planning for traveling by
foot, car, or public transportation. By using this application, you can find
your own location, search for a place, and get suggested route planning
for your trips.
Drive
A file storage and synchronisation service created by Google, which
allows users to store files in the cloud, share and edit files.
Files in Drive are kept secure and can be accessed from any device by
logging in to your Google account. Files or folders can be shared privately
with other Google account users.
YouTube
YouTube is an online video-sharing application where users can upload,
view, and share videos. Available content includes video clips, TV clips,
music videos, and other content such as video blogging, short original
videos, and educational videos. It supports a streaming function that
allows you to start watching videos almost as soon as they begin
downloading from the internet.
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Meet
Google Meet is a video chat mobile app. With phone numbers verified,
users can easily video call people from their contact list. The app
will automatically control the video quality by sensing the network
connectivity.
Gallery
Gallery stores and backs up your photos and videos. It also automatically
analyzes photos and organizes them into groups, so that you can quickly
find the photos you need.
Assistant
Press and hold the Home button to quickly ask for help, check the news,
make a phone call, and more.
Files
Files displays all data stored on the phone, including both external
microSD
TM
card and internal storage, such as applications, media files
downloaded from Google Play Store, YouTube or other locations;
Videos, pictures or audios you have captured; other data transferred via
Bluetooth, USB cable, etc.
Safety
Google Safety helps you prepare for an emergency, and if an emergency
occurs, the app can connect you to help and the information you need.
This app has features like car crash detection and location sharing with
your emergency contacts. You can also get crisis alerts about nearby
natural disasters or public emergencies.
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Play Store
Serves as the official app store for the Android operating system, allowing
users to browse and download applications and games. Applications are
either free of charge or at a cost.
In Play Store, search for the app you need, download it and then follow
the installation guide to install the app. You can also uninstall, update an
app, and manage your downloads.
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4
Settings
To go to Settings, tap from the Home screen or swipe up from the
Home screen and then tap .
You can also drag down from the notification panel and tap
.
4.1 Wi-Fi
You can connect to the internet when your phone is within range of a
wireless network. Wi-Fi can be used on your phone even without a SIM
card inserted.
To turn Wi-Fi on and connect to a wireless network
• Settings > Wi-Fi > tap to turn on.
• Once Wi-Fi is turned on, detected Wi-Fi networks are listed.
• Tap a Wi-Fi network to connect to it. If the network you selected is
secured, you are required to enter a password or other credentials
(you should contact the network carrier for details). When finished, tap
CONNECT.
To add a Wi-Fi network
When Wi-Fi is on, you can add new Wi-Fi networks according to your
preference.
• Settings > Wi-Fi > Add network.
• Enter the name of the network and any required network information.
• Tap CONNECT.
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To forget a Wi-Fi network
The following steps prevent automatic connection to networks which
you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, tap the name of the saved network.
• Tap FORGET in the dialog that opens.
4.2 Bluetooth
Bluetooth is a short-range wireless communication technology that you
can use to exchange data or connect to other Bluetooth devices for
various uses.
To turn on Bluetooth
• Settings > Bluetooth > tap to turn on.
Your device name will appear on screen.
To rename your device
• Tap Settings > Bluetooth.
• Tap Device name.
• Enter a name, and tap RENAME to confirm.
To pair/connect your phone with a Bluetooth device
To exchange data with another device, you need to turn Bluetooth on
and pair your phone with the Bluetooth device with which you want to
exchange data.
• Tap Settings > Bluetooth > + Pair new device.
• Tap a Bluetooth device you want to pair your phone within the list.
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• In the dialog that pops up, tap PAIR to confirm.
• If the pairing is successful, your phone will be connected to the device.
To unpair from a Bluetooth device
• Tap beside the device you want to unpair from.
• Tap FORGET to confirm.
4.3 Mobile network
Roaming
If you don’t need to transmit data on other provider’s mobile networks,
unmark the checkbox to avoid incurring significant roaming charges.
Preferred network type
Display the network type that the device supports.
VoLTE
Use LTE services to improve voice and other communications
(recommended).
Network
Set automatically select network.
Access Point Names
Select your preferred network with this menu.
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4.4 Connections
Airplane mode
Use Airplane mode to simultaneously disable all wireless connections
including Wi-Fi, Bluetooth and more.
You can also open Airplane mode by tapping Airplane mode on the Quick
setting bar.
Hotspot & tethering
To share your phone's data connection via Wi-Fi, Bluetooth and USB, or
as a mobile hotspot, go to Settings > Connections > Hotspot & tethering
to activate these functions.
To rename or secure your mobile hotspot
When your mobile hotspot is activated, you can rename your phone's
Wi-Fi network (SSID) and secure its Wi-Fi network.
• Tap Settings > Connections > Hotspot & tethering > Mobile hotspot.
• Tap Hotspot name to rename the network SSID or set your network
security.
• Tap OK.
The functions above may incur additional network charges from
your network operator. Extra fees may also be charged in roaming
areas.
Data usage
View settings related to your data usage. Mark the checkbox to set
cellular data limit. Your cellular data connection will be disabled when the
specified limit is reached. You can also choose a data usage cycle to view
the statistics and related applications of used data by your phone.
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Data usage is measured by your phone, and your provider may
count differently. Please consider using a conservative limit.
VPN
Virtual private networks (VPNs) allow you to connect to the resources
inside a secured local network from outside that network. VPNs are
commonly deployed by corporations, schools, and other institutions so
that their users can access local network resources when not inside that
network, or when connected to a wireless network.
To add a VPN
• Tap Settings > Connections > VPN.
• On the screen that opens, follow your network administrator's
instructions to configure each component of the VPN settings.
• Tap SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a screen lock for your phone.
Private DNS
Select the Private DNS Mode of the device.
NFC
Turn on to enable NFC.
The function allows data exchange when the phone touches another
device.
Cast
You can use Cast to display your device’s screen on your TV, and display
content like TV shows, movies, photos, games, and websites from
supported apps.
54
USB
With a USB cable, you can charge your device, transfer files or photos
(PTP) between your phone and a computer.
To connect your phone to the computer
• Use the USB cable that came with your phone to connect the phone to
a USB port on your computer. You will receive a notification that the
USB is connected.
• Open the Notification panel and choose the way which you want to
transfer files or tap Settings > Connections > USB connection to select.
By default, Charge this device is selected.
Printing
Tap Printing to activate Print services. You can select your Default print
service.
Chromebook
Link your phone to a Chromebook so that you can text from your
computer, share your phone’s Internet connection and simplify unlocking.
Quick Share
The device location permission needs to be turned on for Bluetooth and
Wi-Fi to detect nearby devices.
Android Auto
Use apps on your car screen, if compatible with your car.
4.5 Home screen & lock screen
With this menu, set your home apps, choose your favourite wallpapers
and theme styles, etc.
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4.6 NXTPAPER zone
NXTPAPER zone offers exceptional image quality with reduced glare and
reflections. Choose your preferred NXTPAPER mode.
4.7 Display
Brightness level
Adjust screen brightness manually.
Adaptive brightness
Turn on to adjust screen brightness automatically.
Darker display mode
Empty screen space will become black in this mode, making it easier to
look at your screen or read in dim light.
Eye comfort mode
Eye comfort mode can effectively reduce blue light radiation and adjust
the colour temperature to relieve eye fatigue. You can also create a
custom schedule to turn it on.
Sleep
Set screen timeout.
Color mode & temperature
Change display gamut based on display content.
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Refresh rate
Select the refresh rate of the screen. When a high refresh rate is set, the
screen will scroll more smoothly. When you select a standard refresh
rate, you can use the battery longer.
Display size and text
Adjust font size, display size and text manually.
Auto-rotate screen
Select whether the screen rotates automatically or not.
Status bar & notch
Set the style of the status bar, select whether notification icons are folded
and how the battery percentage is displayed.
Turn on the notch for full screen apps to get the best experience on the
phone.
4.8 Sound & vibration
Use the Sound & vibration settings to configure many aspects of call
ringtones, music, and other audio settings.
3D Boom Sound
Tap to activate 3D surround sound, which creates an immersive
sound experience.
Phone ringtone
Set your incoming call ringtone.
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Notification ringtone
Set the default sound for notifications.
Alarm ringtone
Set your alarm ringtone.
Vibration & haptics
Set vibration for calls, notifications, etc.
Live Caption
To detect speech on your device and automatically generate captions,
turn this feature on by following the instructions on your device.
Do Not Disturb
If you do not want to be disturbed by your phone or information ringtones
during work or rest, you can set the Do Not Disturb mode.
Swipe down the Status bar twice to access the Quick Settings panel and
tap
to turn on Do Not Disturb.
Headset mode
Ringtone will only be heard from headset if it is plugged in.
More sound settings
Set Dial pad tones, Screen locking sounds, Touch sounds, Power on/off
sounds, Wireless Emergency Alerts.
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4.9 Notifications
Manage app notifications. You can set permission of apps notification,
the authority to show the notifications on the lock screen, etc.
4.10 Button & gestures
System navigation
Select your favourite navigation button layout.
Gestures
To set some gestures for convenient use, such as 3-finger screenshot.
Power key
Quick open camera
To quickly open camera, press the power button twice. It works from any
screen.
Power button ends call
Press the power button to end a call.
Long press power key
To access power menu, long press the power key.
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4.11 Advanced features
Screen Recorder
Set the video resolution, sound, etc. To use Screen Recorder, Swipe
down the Status bar twice to access the Quick Settings panel and tap
,
then drag
up to the quick settings panel, exit from edit screen and tap
the new added title.
4.12 Smart Manager
Smart Manager ensures your phone is operating in top form by
automatically scanning and providing recommendations to optimize your
phone to preserve battery levels, manage storage and protect against
security threats.
Restricting auto-start apps can make the system run faster and extend
battery life. To ensure applications that require push notification continue
to work as expected, turn off Automatically manage to configure each
application individually.
You can also set some options manually for further optimization.
4.13 Location
Set whether to allow an app to access your device's location. You can set
to allow continual access, or only while the app is in use.
4.14 Security & privacy
App security
Play Protect regularly checks your apps and device for harmful behaviour.
You'll be notified of any security risks found.
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Device unlock
Screen lock
Select one method such as Swipe, Pattern, PIN or Password to unlock the
screen.
Face unlock
Face unlock allows you to unlock your device with your facial data. Set it
according to the on-screen steps.
Ensure that you are facing the phone screen when using face recognition.
Fingerprint
Use your fingerprint to unlock the screen.
Set it according to the on-screen steps.
NOTE: You need to set a pattern, PIN, or password before using face &
fingerprint unlock.
Account security
Check up Google account security.
Device finders
Locate your device remotely, and even wipe device data to keep it secure.
System and updates
Check for security updates and update Google Play system.
Privacy
To protect your privacy, enable or disable apps from accessing your
location, messages, phone, and enable Google to save your passwords.
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Other settings
You can also set Device admin apps, SIM lock, Encryption & credentials,
Trust agents, etc.
4.15 Safety & emergency
Access Settings > Safety & emergency > Open Personal Safety to set
medical information and emergency contacts.
Adding medical information and emergency contacts can help first
responders in an emergency.
Anyone can read this information from your lock screen and dial your
contacts by tapping their names, without unlocking your phone.
You can also set Emergency SOS, Crisis alerts, Emergency Location
Service or Wireless Emergency Alerts in this interface.
4.16 Apps
View details about the applications installed on your phone, manage their
data usage or force them to stop.
In the Permissions menu of an application, you can grant permissions
for the app, such as allowing the app to access your Camera, Contacts,
Location, etc.
4.17 Storage
Enter Settings > Storage to check the usage of storage space and free up
more when necessary.
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4.18 Accounts
Add, remove, and manage your email and other supported accounts. You
can also use these settings to control the options for how all applications
send, receive and synchronize data; for example, automatically, on a
schedule, etc.
Tap Add account to add an account for the selected app.
4.19 Digital Wellbeing & parental controls
In this menu you can find how much time you have spent on the phone
and even on each app. You can customize the time limit for using the
phone to ensure a healthy and balanced life.
In addition, parents are able to restrict their children's usage time to
manage their browsing habits.
4.20 Google
Configure your Google account and service settings.
4.21 Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you
have installed on your phone.
4.22 System
About phone
View basic information for your phone such as model name, CPU, camera,
Battery capacity, etc.
You can also check legal information, build number, status and other
specs.
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System Update
If you want to update the system, tap CHECK FOR UPDATES (refer to
“5 FOTA upgrade”).
Languages
Configure language settings, voice input settings, etc.
Keyboard
Configure the on-screen keyboard, pointer speed, etc.
Date & time
Use Date & time settings to customize your preferences for how date and
time are displayed.
Backup
Turn on to back up your phone’s settings and other application data
to Google servers. If you replace your phone, the settings and data you’ve
backed up will be restored onto the new phone when you sign in with
your Google account.
Reset options
Reset all network settings and app preferences, you won't lose your data
with these settings.
If Erase all data is selected, all data in your phone's internal storage will
be erased, please back up your data before reset.
Regulatory & safety
View product information such as Product model, Manufacturer name,
IMEI, CU reference, Bluetooth Declaration ID, etc.
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5
FOTA upgrade
Use the FOTA (Firmware Over The Air) upgrade to update your phone's
software.
To access updates, from the app list, tap Settings > System > System
Update. Turn on data connection or Wi-Fi before searching for updates.
With Wi-Fi turned on, the system is able to discover if a new firmware
version is available and if so, begin to download it automatically. Once
finished, a pop up dialog will give you the option of updating your phone
now or later.
If Settings > System > System Update > > Update settings >
Automatically update is turned off, you can update the software
manually by tapping CHECK FOR UPDATES button.
If you only have a cellular network connection, you will only receive a
notification which will appear in the Status bar.
During FOTA downloading or updating, to avoid errors in locating the
correct update packages, do not change your default storage location.
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6
Troubleshooting
Before contacting the service center, here are some instructions to help
you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the phone’s performance, remove unnecessary files or apps
on your phone.
• Update your phone's software via Settings > System > System Update.
• Reset your phone via Settings > System > Reset > Erase all data
(factory reset). Another method is to hold down the Power key and
the Volume up key at the same time when your phone is powered off.
Release the power key when the device vibrates, then select Wipe
data / factory reset > Factory data reset to reset. All your phone data
will be lost permanently. It is strongly advised to fully back up your
phone data before resetting.
and carry out the following checks:
My phone can't be switched on or is frozen
• When the phone can't be switched on, charge for at least 20 minutes
to ensure the minimum battery power needed. Then switch it on again.
• When the phone falls into a loop during power on animation and the
user interface can't be accessed, press and hold the Power key to reset.
This eliminates any abnormal OS booting issues caused by third party
applications.
• If neither method is effective, reset the phone by pressing the Power
key and the Volume up key at the same time. Release the power key
when the device vibrates, then select Wipe data / factory reset >
Factory data reset to reset.
My phone has not responded for several minutes
• If your phone doesn’t respond, turn off your phone by pressing and
holding the Power key until it turns off and then restart it again.
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• If it still doesn't work, reset the phone.
My phone turns off by itself
• Check that your screen is locked when you are not using your phone,
and make sure that the Power key is not accidentally pressed while the
screen is unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the phone or update software.
My phone can't charge properly
• Make sure that you are using the TCL charger that comes with the
phone.
• Make sure that your battery is not completely discharged; if the battery
power has been empty for a long time, it may take around 20 minutes
to display the battery charging indicator on the screen.
• Make sure that charging is carried out under normal conditions 0°C
(32°F) to 40°C (104°F).
• When abroad, check that the voltage input is compatible.
My phone can't connect to a network or "No service" is displayed
• Try connecting to the network by moving to another physical location.
• Verify the network coverage with your carrier.
• Check with your carrier that your SIM card is valid.
• Try connecting at a later time if the network is overloaded.
My phone can't connect to the internet
• Make sure that the internet access service of your SIM card is available.
• Check your phone's internet connection settings.
• Make sure that you are in a place with network coverage.
• Try connecting at a later time or another location.
67
Invalid SIM card
• Make sure that the SIM card has been correctly inserted.
• Make sure that the chip on your SIM card is not damaged.
• Make sure that the service of your SIM card is available.
My phone can't make outgoing calls
• Make sure that you have dialed a valid number and have tapped
.
• For international calls, check the country and area codes.
• Make sure that your phone is connected to a network, and the network
is not overloaded or unavailable.
• Check your subscription status with your carrier (credit, SIM card valid,
etc.).
• Make sure that you have not barred outgoing calls.
• Make sure that your phone is not in Airplane mode.
My phone can't receive incoming calls
• Make sure that your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your carrier (credit, SIM card valid,
etc.).
• Make sure that you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in Airplane mode.
The caller’s name/number doesn't appear when a call is received
• Check that you have subscribed to this service with your carrier.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
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• Make sure that your SIM card is inserted properly.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the Volume key.
• Check the network strength. Move to a location with stronger signal
strength.
• Make sure that the receiver, connector and speaker on your phone are
clean.
I can't use the features described in the manual
• Check with your carrier to make sure that your subscription includes
this service.
• Make sure that this feature doesn't require a TCL accessory.
When I select a number from my contacts, the number can't be dialed
• Make sure that you have correctly recorded the number in your
contacts.
• Make sure that you have selected the country code when calling an
international number.
I can't add a contact
• Make sure that your SIM card contacts are not full; delete some
contacts or save the contacts to the phone.
My callers can't leave messages on my voicemail
• Contact your network carrier to check service availability.
I can't access my voicemail
• Make sure that your carrier’s voicemail number is correctly entered in
"Voicemail number".
• Try later if the network is busy.
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I can't send and receive MMS
• Check your phone storage as it might be full.
• Contact your network carrier to check service availability and MMS
parameters.
• Verify the server center number or your MMS profile with your carrier.
• The server center may be swamped. Try again later.
SIM card PIN locked
• Contact your network carrier to obtain the PUK (Personal Unblocking
Key) code.
I can't connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s not working, try
another USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File Transfer
from www.android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient phone storage space for your
download.
• Select the microSD
TM
card as the location to store downloaded files.
• Check your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to
other users.
• Make sure that the two phones are within Bluetooth’s detection range.
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The battery drains too fast
• Make sure that you follow the complete charge time (minimum 150
minutes).
• After a partial charge, the battery level indicator may not be exact. Wait
for at least 20 minutes after removing the charger to obtain an exact
indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or increase
their auto-check interval.
• Exit background-running applications if they are not being used for
extended periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game playing,
internet surfing or running other complex applications
• This heating is a normal consequence of the CPU handling excessive
data. Ending the above actions will make your phone return to normal
temperature.
After a factory data reset is performed, I can't use my phone without
entering Google account credentials
• If you don’t remember your Google account credentials, complete
Google account recovery procedures.
• If you still cannot access your phone, apply to the authorized repair
center, but remember that it will not be regarded as a warranty case.
I forgot some passwords/codes/keys on my phone
• Perform a factory data reset.
• If you still cannot access your phone, apply to the authorized repair
center, but remember that it will not be regarded as a warranty case.
72
7
Specifications
Platform:
• MTK MT6835
OS:
• Android 14
Memory:
• 128GB ROM + 4GB RAM
Dimensions (LxWxD):
• 164.09*75.04*8.31mm
Weight:
• 185g
Display:
• 6.6"
Network:
• 2G: 850/900/1800/1900
• 3G: B1/2/4/5
• 4G: B1/2/3/4/5/7/12/13/17/20/25/26/28/29/38/41/42/66/71
• 5G NSA: n2/5/25/41/66/71/77/78
• 5G SA: n2/5/7/25/38/41/66/71/77/78
GPS:
• GPS with A-GPS, GPS+Glonass+Beidou+Galileo
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Connectivity:
• Bluetooth 5.3
• 802.11 a/b/g/n/ac
• 3.5 mm audio jack
• Type-C USB
Camera:
• Rear Camera: 50M +5MP(UW) + 2MP(Depth) default
• Front camera: 8M Default
Audio & Video supported formats:
• AAC, HE-AAC v1, HE-AAC v2, AMR, AWB, MIDI, MP3, OGG VORBIS,
WAV(Alaw/Ulaw), WAV(Raw), FLAC, OPUS, SWB
Battery
(1)
:
• Capacity: 5010mAh
Expansion Slot:
• microSD™ memory card
(Availability of microSD
TM
card up to 2T)
Sensors:
• G-sensor
• Light Sensor
• Proximity Sensor
• E-Compass
• Gyro
Note: Specifications are subject to change without prior notice.
(1)
The original battery has undergone rigorous safety inspections to meet qualification
standards, the use of non-original batteries may be dangerous.
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8
Accessories
Standard accessories
• Charger
• LCD Sticker
• Type C 2.0 Cable
• SIM Card PIN
• Quick Start Guide
• Product safety and warranty information
• Accessories depend on countries.
• Only use the TCL batteries, chargers, and accessories included
along with your device.
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Safety and use
We recommend that you read this chapter carefully before using your
phone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the instructions
contained herein.
TRAFFIC SAFETY:
Given that studies show that using a phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their phone when
the vehicle is not parked. Check the laws and regulations on the use of
wireless phones and their accessories in the areas where you drive. Always
obey them. The use of these devices may be prohibited or restricted in
certain areas.
CONDITIONS OF USE:
• You are advised to switch off the phone from time to time to optimize
its performance;
• Remember to abide by local authority rules of mobile phone use on
aircrafts;
• If your phone is a unibody device, where the back cover and battery
are not removable, dissembling the phone will void your warranty.
Disassembling the phone can cause bodily injury if the battery is
punctured;
• Always handle your phone with care and keep it in a clean and dust-free
place;
• Do not allow your phone to be exposed to adverse weather or
environmental conditions, such as moisture, humidity, rain, infiltration
of liquids, dust, sea air, etc. The manufacturer’s recommended operating
temperature range is 0°C (32°F) to +50°C (122°F). At over 50°C
(122°F), the legibility of the phone’s display may be impaired, though
this is temporary and not serious;
• Do not open, dismantle, or attempt to repair your phone yourself;
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• Do not drop, throw, or bend your phone;
• Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd., and its affiliates and are
compatible with your phone model. TCL Communication Ltd., and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries;
• Your phone should not be disposed of in a municipal waste. Please
check local regulations for disposal of electronic products;
• Remember to make backup copies or keep a written record of all
important information stored on your phone;
• Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult your doctor before playing
video games on your phone or enabling a flashing-lights feature on your
phone;
• Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
orientation, or movements.
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PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your phone
regarding taking photographs and recording sounds with your phone.
Pursuant to such laws and regulations, it may be strictly forbidden to
take photographs and/or to record the voices of other people or any of
their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy. It is the user's sole responsibility
to ensure that prior authorization has been obtained, if necessary, in order
to record private or confidential conversations or take a photograph of
another person; the manufacturer, the seller or vendor of your phone
(including the carrier) disclaim any liability which may result from improper
use of the phone.
Please note by using the device some of your personal data may
be shared with the main device. It is under your own responsibility
to protect your own personal data, not to share with it with any
unauthorized devices or third party devices connected to yours. For
products with Wi-Fi features, only connect to trusted Wi-Fi networks.
Also when using your product as a hotspot (where available), use network
security. These precautions will help prevent unauthorized access to
your device. Your product can store personal information in various
locations including a SIM card, memory card, and built-in memory. Be
sure to remove or clear all personal information before you recycle,
return, or give away your product. Choose your apps and updates
carefully, and install from trusted sources only. Some apps can impact
your product’s performance and/or have access to private information
including account details, call data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored in
accordance with applicable data protection legislation. For these purposes
TCL Communication Ltd. implements and maintains appropriate technical
and organizational measures to protect all personal data, for example
against unauthorized or unlawful processing and accidental loss or
destruction of or damage to such personal data whereby the measures
shall provide a level of security that is appropriate having regard to
• The technical possibilities available;
• The costs for implementing the measures;
78
• The risks involved with the processing of the personal data, and;
• The sensitivity of the personal data processed.
BATTERY:
Observe the following precautions:
• Do not attempt to open the back cover.
• Do not attempt to eject, replace, or open the battery (due to the risk of
toxic fumes and burns).
• Do not puncture, disassemble, or cause a short circuit in a battery.
• Do not burn or dispose of a used battery or phone in household rubbish
or store it at temperatures above 60°C (140°F), this can result in an
explosion or the leakage of flammable liquid or gas.
Phone and battery as a unibody device must be disposed of in accordance
with locally applicable environmental regulations.
This symbol on your phone, the battery, and the accessories means
that these products must be taken to collection points at the end
of their life:
• Municipal waste disposal centers with specific bins for these
items of equipment;
• Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and collection
facilities; instead they are to be taken to collection points for them to be
recycled.
79
In the United States you may learn more about CTIA’s Recycling Program
at http://www.gowirelessgogreen.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
CHARGERS:
Home A.C./Travel chargers will operate within the temperature range of:
0°C (32°F) to 45°C (113°F).
The chargers designed for your phone meet the standard for safety of
information technology equipment and office equipment use. Due to
different applicable electrical specifications, a charger you purchased
in one jurisdiction may not work in another jurisdiction. They should be
used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240V,50/60Hz, 0.5A
Output: 9V, 2A
Battery: Lithium 5010mAh
Electronic Recycling
For more information on Electronic Recycling, visit TCL Electronic
Recycling Program website at
https://www.tcl.com/ca/en/sustainability/electronics-recycling
Battery Recycling
TCL partners with Call2Recycle
®
to offer a safe and convenient battery
recycling program.
For more information on our Battery Recycling Program, please visit
the USA and Canada website at https://www.tcl.com/ca/en/mobile/
accessibility-compliance/battery-recycling
80
Radio waves
THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of
scientific studies. These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
public authorities such as the Federal Communications Commission
of the US Government (FCC), or by Innovation, Science and Economic
Development Canada (ISED), is 1.6 W/kg averaged over 1 gram of body
tissue. Tests for SAR are conducted using standard operating positions
with the phone transmitting at its highest certified power level in all
tested frequency bands.
This device is complied with SAR for general population /uncontrolled
exposure limits in ANSI/IEEE C95.1-1992 and had been tested in
accordance with the measurement methods and procedures specified in
IEEE1528.
The FCC has granted an Equipment Authorization for this model phone
with all reported SAR levels evaluated as in compliance with the FCC RF
exposure guidelines. SAR information on this model phone is on file with
the FCC and can be found under the Display Grant section of www.fcc.
gov/oet/ea/fccid after searching on FCC ID: 2ACCJH179
Although the SAR is determined at the highest certified power level,
the actual SAR level of the phone while operating can be well below
the maximum value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna,
the lower the power output of the phone. Before a phone model is
available for sale to the public, compliance with national regulations and
standards must be shown.
81
The highest SAR value for this model phone when tested is
1.19 W/Kg for use at the ear and 1.00 W/Kg for use close to the body.
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the government requirement for
RF exposure.
For body-worn operation, the phone meets FCC RF exposure guidelines
provided that it is used with a non-metallic accessory with the handset
at least 15 mm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.ctia.org/
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for
use of phones. If individuals are concerned, they might choose to limit
their own or their children’s RF exposure by limiting the length of calls,
or using “hands-free” devices to keep phones away from the head and
body. Additional WHO information about electromagnetic fields and
public health are available on the following website: http://www.who.
int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and receiver;
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected;
• Consult the dealer or an experienced radio/ TV technician for help.
82
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference;
• This device must accept any interference received, including interference
that may cause undesired operation.
Your phone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with a headset or USB data
cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the phone at least 15 mm away
from the body.
Notice from Innovation, Science, and Economic Development
(ISED) Canada
This device complies with ISED Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
• This device may not cause interference, and;
• This device must accept any interference, including interference that
may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
This device for operation is in compliance with SAR for general population/
uncontrolled exposure limits in IC RSS-102/ISED RSS-102 and had been
tested in accordance with the measurement methods and procedures
specified in IEC/IEEE 62209-1528. This equipment should be installed
and operated with minimum distance 15 mm between the radiator and
your body. This device and its antenna(s) must not be co-located or
operating in conjunction with any other antenna or transmitter.
IC: 9238A-0120
83
CAN ICES-3 (B)/NMB-3(B)
Licenses
microSD logo is a trademark of SD-3C, LLC.
The Bluetooth
®
word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by TCL
Communication Ltd. and its affiliates is under license. Other
trademarks and trade names are those of their respective
owners.
TCL T614J Bluetooth Declaration ID D065040
The Wi-Fi CERTIFIED Logo is a certification mark of the
Wi-Fi Alliance.
Google, the Google logo, Android, the Android logo, Google
Search
TM
, Google Maps
TM
, Gmail
TM
, YouTube, Google Play
Store, and Google Assistant are trademarks of Google LLC.
The Android robot is reproduced or modified from work created
and shared by Google and used according to terms described in the
Creative Commons 3.0 Attribution License (the text will show when
you touch Google legal in Settings > System > About phone > Legal
information)
(1)
.
You have purchased a product which uses the open source (http://
opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in
object code and other open source programs licensed under the GNU
General Public Licence and Apache Licence.
You may download the source codes from https://sourceforge.net/
projects/tcl-mobile/files/. The provision of the source code is free of
charge from the internet.
(1)
May not be available in all countries.
84
Hearing Aid Compatibility (HAC)
This device is hearing aid-compatible as determined by ANSI C63.19-
2019. The lowest conversational gain is 11.23 dB with a hearing-aid, and
14.72 dB without hearing-aid, using telecoil coupling capability.
A handset that demonstrates compliance to ANSI C63.19-2011 shall be
rated in accordance with section 20.19(b)(2)(i) M and T ratings. The 2019
ANSI C63.19 standard does not use this rating system nor do any test
standards exist for any wireless technologies that transmit above 6 GHz.
Therefore, 5G NR mmWave frequency bands cannot be tested. Instead,
this standard uses the conversational gains for the device’s hearing aid
compatible capabilities.
This device has been tested and certified for use with hearing aids for
some of the wireless technologies that it uses. However, there may be
some newer wireless technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to try the different
features of this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear any interfering
noise. Consult your service provider or the manufacturer of this phone
for information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or retailer.
85
General information
• Website: https://www.tcl.com/ca/en/
• Call support: 1-855-224-4228 (US and Canada)
• Web support: https://support.tcl.com/contact-us (email only for mobile
products)
• Manufacturer: TCL Communication Ltd. 5/F, Building 22E, 22 Science
Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong
• Electronic labeling path: Touch Settings > Regulatory & Safety or
press *#07#, you can find more information about labeling
(1)
, such as
FCC ID.
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by email to ask any questions you may
have.
An electronic version of the device user guide is available in English and
other languages (according to availability) on our website: www.tcl.com
Download files for your device at: https://support.tcl.com/us-mobile-
product-downloads
Your phone is a transceiver that operates on 2G (850/900/1800/1900MHz),
3G (B1/2/4/5), 4G (B1/2/3/4/5/7/12/13/17/20/25/26/28/
29/38/41/42/66/71), 5G NSA (n2/5/25/41/66/71/77/78), 5G SA
(n2/5/7/25/38/41/66/71/77/78).
(2)
1 Year Limited Warranty
For information on warranty of your device, visit the TCL Canada website
at https://www.tcl.com/ca/en/mobile/warranty
(1)
May not be available in all countries.
(2)
Banding support may vary by network and location.
86
Protection against theft
(1)
Your phone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you
note the number the first time you use your phone by entering *#06# and
keep it in a safe place. It may be requested by the police or your carrier
if your phone is stolen. This number allows your phone to be blocked
preventing a third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
phone or specific carrier services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the carrier exclusively.
TCL is a registered trademark of TCL
Technology Group Corporation. All rights
reserved. © 2024 TCL Technology Group
Corporation.
(1)
Contact your network carrier to check service availability.
87
For more information on how to use the phone, please go to tcl.com and download the complete user manual.
The website will also provide you with answers to frequently asked questions.
