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5
Transporting Your Scanner ................................................................................................................ 84
Solving Problems ...................................................................................................................................... 86
Scanner Light Status.......................................................................................................................... 86
Solving Scanning Problems ............................................................................................................... 89
Scanner Does Not Turn On or Off or Turns Off Unexpectedly ....................................................... 90
Scanner Button Does Not Start Scanning...................................................................................... 91
Scanning Software Does Not Operate Correctly ........................................................................... 91
Original Feeds Incorrectly in Scanner............................................................................................ 92
Original Jams in Scanner............................................................................................................... 93
Scanning is Slow ........................................................................................................................... 94
Cannot Send Scans to a Cloud Service......................................................................................... 94
Solving Network Scanning Problems ................................................................................................. 95
Cannot Scan Over a Network ........................................................................................................ 95
Product Cannot Connect to a Wireless Router or Access Point .................................................... 96
Solving Scanned Image Quality Problems ......................................................................................... 97
Back of Original Image Appears in Scanned Image ...................................................................... 97
Scanned Characters are Blurry ..................................................................................................... 98
Characters are not Recognized During Conversion to Editable Text (OCR) ................................. 98
Ripple Patterns Appear in an Image .............................................................................................. 99
Spots or Lines Appear in All Scanned Images............................................................................... 99
Straight Lines in an Image Appear Crooked .................................................................................. 99
Scanned Image is Cropped ......................................................................................................... 100
Resetting the Epson Scan 2 Settings .......................................................................................... 100
Solving Invoice/Receipt Manager Problems..................................................................................... 100
Cannot Access an Accounting Service........................................................................................ 101
Cannot Import Invoice/Receipt Database .................................................................................... 101
License Key is Disabled............................................................................................................... 101
Uninstall Your Product Software....................................................................................................... 101
Uninstalling Product Software - Windows.................................................................................... 102
Uninstalling Product Software - Mac............................................................................................ 102
Where to Get Help - U.S. and Canada ............................................................................................. 103
Technical Specifications ........................................................................................................................ 105
Windows System Requirements ...................................................................................................... 105
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