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* Samsung shall not be liable for loss of user data caused by forgotten or stolen passwords. In an
effort to keep the device as secure as possible, there is no password recovery option. Users who have
forgotten their passwords must have the T7 Shield restored to factory settings through online
service rendered by our customer service centers. Please keep it in mind that all user data placed in
the T7 Shield will be lost by factory reset. Please do not forget your password.
* Only Mac OS, “Samsung Portable SSD 1.0” driver is required for the security functionality. If the
kernel extension is not installed, complete the installation by following the sequence on the package
installation. Once installed, disconnect and reconnect the T7 Shield to confirm that the installation
was successful.
* Only Mac OS, “Samsung Portable SSD 1.0” driver and some 3rd party drivers, including
SATSMARTDriver, are mutually exclusive. If you wish to work with SATSMARTDriver, please remove
Samsung Portable SSD driver and install SATSMARTDriver in accordance with the following.
* When both Samsung Portable SSD Driver and SATSMARTDriver are installed and conflict is
detected, instructions like the following will be available:
How to remove Samsung Portable SSD Driver and install SATSMARTDriver
#sudo kextunload /Library/Extensions/SamsungPortableSSDDriver.kext
#sudo kextload /Library/Extensions/SATSMARTDriver.kext
How to remove SATSMARTDriver and install SamsungPortableSSDDriver
#sudo kextunload /System/Library/Extensions/SATSMARTDriver.kext
#sudo kextload /Library/Extensions/SamsungPortableSSDDriver.kext
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