Loading ...
Loading ...
Loading ...
AXIS M3004-V Network Camera
Troubleshooting
Why do I not get maximum
frames per second?
See Performance Considerations on page 51.
The maximum frames per second is dependent on the utility frequen cy (60/50 Hz) of the Axis
product. See Technical Specifications on page 49.
Image degeneration
Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the
GOV length.
Status indicator LED is flashing red and the product is inaccessible
A firmware upgrade has
been interrupted or the
firmware has otherw ise been
damaged
See Emergency Recovery Procedure on page 44.
No images displayed on web page
Problems with AXIS M edia
Control (Internet Explorer
only)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, make sure that AXIS Media Control is installe d on your computer.
Installation of additional
ActiveX component
restricted or prohibited
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Missing imag es in uploads This ca n occur when trying to use a larger image buffer than is a ctually ava ilable. Try lowering
the frame rate or the upload period .
Slow image update Config uring pre-buffers , motion detection, high-resolution images or high frame rates will a ffect
the performance of the Axis product.
Poor performance Poor performance may be caused by heavy network traffic, multiple users a cces sing the product,
low performance clients, use of featuressuchasmotiondetection,eventh
andling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or location of
overlay image
The overlay image may have been positioned incorrectly or may be too large. See Overlay Image
Settings in the online help for more informat ion.
Privacy mask is not displayed
Incorrect size or location of
privacy mask
The privacy mask may have been positioned incorrectly or may be too large.
Browser freezes
Firefox can someti
mes
freeze on a slow computer
Lower the image res
olution
47
Loading ...
Loading ...
Loading ...