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en Troubleshooting
36
Fault Cause and troubleshooting
"Sprache Deutsch"
appears in the dis-
play.
There has been a power cut.
▶
Configure the initial configuration settings.
→"Initial use", Page15
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check the notifications that appear on the display.
→"Displaying information", Page16
Malfunction
▶
Call
→"Customer Service", Page37.
Appliance does not
heat up.
Demo mode is switched on.
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Switch off demo mode in the basic settings within approx.5minutes.
→"Changing basic settings", Page26
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Display switches itself off after a short time.
No action required.
Appliance door can-
not be opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
→"Pyrolytic self-cleaning cleaning function", Page30
The childproof lock locks the appliance door.
▶
Deactivate the childproof lock using "Unlock".
→"Childproof lock", Page24
You can switch off the lock in the basic settings.
→"Basic settings", Page25
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The drying function is switched on.
▶
You can change the basic setting for the drying function during microwave operation.
→"Basic settings", Page25
‒ Observe the information on operating with microwave.
→"Microwave", Page17
The interior lighting
does not work.
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→"Basic settings", Page25
The LED light is defective.
▶
Call
→"Customer Service", Page37.
A notification appears
on the display con-
firming that the max-
imum operating time
has been reached.
The maximum operating time has been reached. The appliance stops heating.
1.
Press "OK" to confirm the notification about the maximum operating time.
2.
Check whether you still need the appliance.
▶
Set a cooking time so that the operation does not stop.
→"Time-setting options", Page19
The operation stops. The maximum operating time has been reached. The appliance stops heating.
1.
Press to switch off the appliance.
2.
If necessary, press to switch the appliance back on and then restart the operation.
▶
Set a cooking time so that the operation does not stop.
→"Time-setting options", Page19
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