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ENGLISH
17
TROUBLESHOOTING
Proper cleaning, maintenance and the use of quality fuel will prevent common operational
problems. When your Pit Boss® grill is operating poorly, or on a less frequent basis, the
following troubleshooting tips may be helpful.
For FAQ, please visit
www.pitboss-grills.com
. You may also contact your local Pit Boss®
authorized dealer or contact Customer Service for assistance.
WARNING: Always disconnect the gas cylinder prior to opening
the grill for any inspection, cleaning, maintenance or service work.
Ensure the grill is completely cooled to avoid injury.
PROBLEM CAUSE SOLUTION
Burner Will
Not Light
No Gas Flow Check gas fuel connection, and ensure it is open. Increase flow
on regular, or replace gas cylinder if empty.
Obstruction In
Valve
Check connection port from the firebox to the regulator,
and ensure there is no obstruction.
Faulty
Regulator
Regulator assembly needs to be replaced. Contact Customer
Service for a replacement part.
Regulator Valve
Is Off
Check the regulator valve connection to the gas cylinder.
Remove, then reinstall. Perform leak test.
Obstructed
Burner Tube,
Burner Ports
Check burner tube and burner ports for spider webs
or other obstructions. Follow
Care and Maintenance
instructions to clean the burner tube.
Ignitor Failure Press the igniter button until a loud click is heard. Repeat
until burner lights, or check for proper positioning of
ignitor, and notice if the electrode is producing a spark; the
spark should be visible and jump from the ignitor to the
burner. If there is no spark, adjust the electrode to slightly
bending a little closer or further away from the burner. If
wet, allow electrode to air dry, or dry with a clean cloth or
blow dryer. If igniter still fails, igniter needs to be replaced.
Contact Customer Service for a replacement part. Use match
for manual lighting of the burner.
Faulty Burner Burner needs to be replaced. Contact Customer Service for a
replacement part.
Burner Will
Not Stay Lit
No Gas Flow Check gas fuel connection, and ensure it is open. Replace
gas cylinder if empty.
Gusting Or High
Winds
Turn front of grill away from wind or increase flame height.
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