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en Troubleshooting
50
Fault Cause and troubleshooting
The appliance is vi-
brating, 'wandering'
and making loud
noises during the spin
cycle.
Appliance is not correctly aligned.
▶
Align the appliance. →Page16
The appliance feet are not fixed.
▶
Secure the appliance's feet. →Page16
Transit bolts have not been removed.
▶
Remove the transit bolts. →Page14
High spin speed not
reached.
Reduced Ironing is activated.
▶ Select a programme that is suitable for the type of
fabric. →Page28
The appliance is using a reduced spin speed to elim-
inate an imbalance.
No action required.
The programme dura-
tion changes during
the wash cycle.
Not a fault. The programme sequence is optimised
electronically, another rinse cycle is switched on due
to heavy foam build-up, or an imbalance is eliminated.
No action required.
The drying time is too
long.
The ambient temperature is higher than 30°C.
▶ Ensure that the ambient temperature is below 30
°C.
The air circulation at the appliance's installation loca-
tion is insufficient.
▶ Ventilate the appliance's installation location.
Fluff has accumulated in the drum.
▶ Start the programme without any laundry or deter-
gent.
Water intake during
the drying phase.
Not a fault. The drying phase requires water.
No action required.
Spinning during the
drying phase.
Not a fault. Thermal spinning is active.
No action required.
Whooshing, hissing,
whirring or sucking
noises.
Not a fault. Water is pumped in, detergent and fabric
softener is dosed, function tests are performed, the
process fan is active, or detergent solution is pumped
out.
No action required.
Banging noises, rat-
tling in the drain
pump.
A foreign object is in the drain pump.
▶
Clean the drain pump. →Page42
Insufficient cleaning or
detergent residues on
the laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Start the Rinse programme or brush out the laun-
dry after drying.
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