Loading ...
Loading ...
Loading ...
Troubleshooting en
49
Fault Cause and troubleshooting
The display and but-
tons do not respond.
Software fault.
▶ To restart the appliance, press and hold for ap-
proximately 5seconds.
HomeConnect is not
working properly.
Different causes are possible.
▶
Set up HomeConnect again. →Page38
▶ Go to www.home-connect.com.
cannot be oper-
ated.
Not a fault. The drying phase is active.
No remedial action possible.
i-DOS 1/i-DOS 2 can-
not be pressed.
The selected programme or programme progress
does not allow intelligent dosing.
▶
Use the manual dosing compartment. →Page37
The programme does
not start.
Childproof lock is activated.
▶
Deactivate the childproof lock. →Page36
Finish in is activated.
▶
Check whether Finish in is activated. →Page25
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer.
The programme is
paused or has been
interrupted, but the
door will not open.
The temperature is too high.
▶ Start the Rinse programme or wait until the temper-
ature has dropped.
Water level is too high.
▶ Start the Spin programme or a suitable draining
programme. →Page28
The door cannot be
opened due to a
power cut.
The door is locked.
▶ Open the door using the emergency release.
→Page53
Drum jerks after the
programme starts.
Not a fault. An internal motor test is started.
No action required.
Drum rotates, water
does not flow in.
Not a fault. Load detection is active for up to 2
minutes.
No action required.
No water is visible in
the drum.
Not a fault. Water is below the visible area.
No action required.
The spin cycle runs
several times.
Not a fault. The appliance eliminates an imbalance by
repeatedly redistributing the laundry.
No action required.
Loading ...
Loading ...
Loading ...