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FAQ
10
Q：There is white powder around the humidifier.
A： Tap water contains certain minerals, may adhere to the object, please do not
worry and clean the water tank regularly. Keep the precision instrument away
from the humidifier to avoid damage to them.
Q：There is scale in the water sink or tank.
A： Tap water contains certain minerals, may adhere to the object, please do not
worry and clean the water sink and tank regularly.
Q：The floor is wet or there is water around the humidifier.
A： Humidity is too high, or the humidifier is placed in a non-ventilated place, so the
mist can not be fully evaporated.
Q：The fire on the stove turned red.
Q：Interference with TV remote control signal.
A： Keep the humidifier 1m away from the TV or other objects that emit radio waves.
A： Because the composition of the tap water reacts with the flame(Flame reaction),
please keep the humidifier away from the stove.
Q：Why didn’t the humidifier generate mist
？
A： It needs to wait 40-60 seconds to generate mist every refilling.
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