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Q:After the power is turned on, the display does not light up.
A:There may be water entering the circuit board. Please air-dry the main body for one
day. If it still can't be turned on, please contact customer service by email.
Q:Low mist output.
Q:Abnormal noise.
A:There is too little water in the tank, or the ground is not stable. Please fill water
and place the humidifier on a flat and stable surface.
Q:The humidity value is not completely consistent with the room humidity.
A:There is a built-in humidity sensor in the main body. The humidity difference of
5-10 is within the normal range. If not, please contact customer service by email.
Q:Red light flashing.
FAQ
09
A:When the ambient humidity exceeds the set value, the machine will stop
spraying mist automatically. But if the atomizer is damaged, please
contact customer service by email.
A:Please open the sink and check whether the water can be pumped up. If not,
check whether the water pipe has fallen or broken. None of the above, contact
customer service by email.
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