USE AND CARE MANUAL
BUILT-IN DISHWASHER
CATALOG NUMBER
BDW300MHS
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SAVE THIS MANUAL FOR FUTURE REFERENCE.
ACTIVATE
WARRANTY
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Thank you for purchasing our
BLACK+DECKER product. This
easy-to-use manual will guide you
in getting the best use of your
product.
Remember to record the model and
serial numbers. They are on a label
on the rear.
Staple your receipt to your manual.
You will need it to obtain warranty service.
Model number
Serial number
Date of purchase
PRODUCT REGISTRATION
Page 4
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
1. READ ALL INSTRUCTIONS BEFORE USING THE DISHWASHER
2. Use the dishwasher only for its intended function.
3. Use only detergents or wetting agents recommended for use in a
dishwasher and keep them out of the reach of children.
4. When loading items to be washed:
1) Locate sharp items so that they are not likely to damage the door
seal;
2) Warning: Knives and other utensils with sharp points must be
loaded in the basket with their points down or placed in a horizontal
position.
5. Check that the detergent receptacle is empty after completion of the
wash cycle.
6. Use only detergent and rinse additives designed for an automatic
dishwasher.
7. Never use soap, laundry detergent, or hand washing detergent in
your dishwasher. Keep these products out of the reach of children.
8. Keep children away from detergent and rinse aid. Keep children
away from the open door of the dishwasher, there could still be some
detergent left inside.
9. This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
10. Children should be supervised to ensure that they do not play with
the appliance.
11. Dishwasher detergents are strongly alkaline, they can be extremely
dangerous if swallowed. Avoid contact with skin and eyes and keep
children away from the dishwasher when the door is open.
12. The door should not be left in the open position since this could
present a tripping hazard.
WARNING
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death
DANGER
DANGER - Immediate hazards
which WILL result in severe
personal injury or death
CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury
WARNING
When using your dishwasher, follow basic precautions,
including the following
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SAFETY INFORMATION
13. If the supply cord is damaged, it must be replaced by the
manufacturer or its service agent or a similarly qualified person in
order to avoid a hazard.
14. Remove the door to the washing compartment when removing an
old dishwasher from service or discarding it.
15. Please dispose of packing materials properly.
16. Use the dishwasher only for its intended function.
17. During installation, the power supply must not be excessively or
dangerously bent or flattened. Do not tamper with controls.
18. The appliance is to be connected to the water mains using new hose
sets and that old hose-sets should not be reused.
19. The maximum number of place settings to be washed is 12.
20. Do not use this dishwasher outdoors.
21. This appliance must be properly installed in accordance with the
installation instructions before its use.
22. This appliance must be connected to a proper electrical outlet with
the correct electrical supply.
23. Disconnect electrical power and water intake hose to dishwasher
before cleaning and/or servicing.
24. Under certain conditions, hydrogen gas may be produced in a
hot-water system that has not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not
been used for such a period, before using the dishwasher turn on
all hot-water faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an open flame during this time.
25. Do not wash plastic items unless they are marked as dishwasher
safe. For plastic items not so marked, check the manufacturer’s
recommendations.
26. Do not touch the HEATING ELEMENT during or immediately after
use.
27. Do not operate your dishwasher unless all ENCLOSURE panels are
properly in place.
28. Do not tamper with controls.
Do not abuse, sit on, or stand on the door or dish rack of the
dishwasher.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
GROUNDING INSTRUCTIONS
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SAFETY INFORMATION
ELECTRICAL REQUIREMENTS
This appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with a cord having an equipment-
grounding conductor and a grounding plug. The plug must be plugged into an
appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
POWER SUPPLY CORD
• If the power supply cord is too short, do not use an extension cord.
Have a qualified electrician or serviceman install an outlet near the appliance.
WARNING
Improper connection of the equipment-grounding conductor can result in a risk of
electric shock. Check with a qualified electrician or service representative if you are
in doubt whether the appliance is properly grounded. Do not modify the plug
provided with the appliance, if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
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SET UP & USE
INSTALLATION INSTRUCTIONS
CAUTION: The installation of the pipes and electrical equipment should be done by
professionals.
The installation position of dishwasher should be near the existing inlet and drain
hoses and power cord.
One side of the cabinet sink should be chosen to facilitate the connection of drain
hoses of the dishwasher.
Position the appliance in the desired location. The back should rest against the
wall behind it, and the sides, along the adjacent cabinets or wall. The dishwasher is
equipped with water supply and drain hoses that can be positioned to the right or the
left to facilitate proper installation.
WARNING: DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH
THIS APPLIANCE.
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE
GROUND CONNECTION FROM THE POWER CORD.
State of California Proposition 65 Warnings:
WARNING: Cancer and Reproductive Harm
www.P65Warnings.ca.gov.
WARNING
Electrical Shock Hazard - Disconnect electrical power before installing dishwasher.
Failure to do so can result in death or electric shock.
WARNING
Tip Over Hazard
• Do not use dishwasher until completely installed.
• Do not push down on open door.
• Doing so can result in serious injury or cuts.
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SET UP & USE
WARNING
Suocation Hazard-Before you throw away your old appliance, remove the door or
lid so that children cannot hide or get trapped inside your old appliance. Failure to
follow these instructions can result in death or brain damage.
CAUTION:
• Never use harsh chemicals to clean your dishwasher. Some chloride-containing
products can damage your dishwasher and may present health hazards!
• Never use steam cleaning products to clean your dishwasher. The manufacturer will
not be responsible for the possible damages or consequences.
• To avoid possible dishwasher damage, do not use harsh chemicals, abrasive
cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels to clean
your dishwasher’s exterior door panel. Your dishwasher’s exterior door panel can be
damaged by doing so.
• It is highly recommended that the user become familiar with the procedure to
shut o the incoming water supply and the procedure to shut o the incoming
power supply. See the Installation Instructions or contact your installer for more
information.
• If the dishwasher drains into a food disposer, make sure disposer is completely
empty before running dishwasher.
• NSF/ANSI 184 Certifed residential dishwashers are not intended for licensed food
establishments.
• Protect your dishwasher from the elements. Protect against freezing to avoid
possible damage to the fill valve. Damage caused by freezing is not covered by the
warranty.
• Not for outdoor use.
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SET UP & USE
OPERATING REQUIREMENTS
ELECTRICAL REQUIREMENTS
This dishwasher is designed for operation on an adequately wired individual 120 V, 60
Hz, 15- or 20-amp fused electrical supply with copper wire only. It is recommended
that a time-delay fuse or circuit breaker is used, and that a separate circuit serving
only this appliance is provided. If an outlet is used, the outlet should be placed in
adjacent cabinet.
LOCATION REQUIREMENTS
• Install where dishwasher is protected from the elements. Protect against freezing to
avoid possible rupture of fll valve. Such ruptures are not covered by the warranty.
For winter storage information, see “Storing” in the “Dishwasher Care” section.
• Install and level dishwasher on a floor that will hold the weight and in an area
suitable for its size and use.
WATER SUPPLY REQUIREMENTS
• The water supply temperature should be 120°F to 150°F (49°C to 66°C).
• The water supply must maintain water pressure between 20 and 80 psi for sucient
flow.
WARNING
Electrical Shock Hazard-
• Electrically ground dishwasher.
• Connect ground wire to green ground connector in terminal box.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.
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SET UP & USE
PARTS AND FEATURES
Top light
Upper spray
arm
Middle spray
arm
Vortex wash
arm (left side)
Rinse aid
dispenser
Lower spray
arm
Detergent
dispenser
Cup shelf
Tub gasket
Bottom rack
Heating element
Silverware
basket
Adjustable
upper rack
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SET UP & USE
INSTALLING AND SETTING UP YOUR
DISHWASHER
1. Water supply temperature should be between 120° F and 149° F (49° C and 65° C).
2. Dispose of the discarded appliance and packing material properly.
3. The dishwasher must be grounded or it can result in a risk of electric shock.
If there is any damage to the dishwasher, please contact Customer Service. Do not
attempt to repair or replace any part by yourself.
For information on installing and setting up your dishwasher, refer to the Installation
Guide provided.
BEFORE USING YOUR DISHWASHER
1. Remove the interior packing.
2. Clean the interior surface with lukewarm water using a soft cloth.
FINDING A SUITABLE LOCATION
• This dishwasher is designed to be built-in.
• The dishwasher door must be able to swing fully open.
PROVIDING A PROPER POWER SUPPLY
• Check your local power source. This dishwasher requires a 120V, 60Hz power
supply.
• Refer to the Installation Guide for additional information.
UNDERSTANDING YOUR DISHWASHER’S
FEATURES
HOW YOUR DISHWASHER CLEANS
The dishwasher lls with water, covering the lter area at the bottom. Water is
then pumped through the various lter and spray arms, spraying a mixture of hot
water and detergent against the soiled surfaces of your dishes and silverware.
Soil particles are separated and go down the drain as the dirty water is drained
and replaced with clean water. The number of water lls is determined by the
cycle selected.
WASH CYCLE SELECTIONS
Cycle times are approximate and will vary with options selected. Hot water
is necessary to activate dishwasher detergent and melt fatty food soils. An
automatic sensor checks the incoming water temperature and, if it is not hot
enough, the timer will be delayed to allow for the water to heat for the main
wash of all cycles. This happens even when hi-temp wash is selected, so that
higher temperature will be available to handle heavier soil loads.
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SET UP & USE
FILTER SYSTEM
Your dishwasher has a multiple lter system which includes four separate lter
meshes. It separates dirty water and clean water into different chambers.The
multiple lter system helps your dishwasher to get better performance with less
water and less energy.
SMART WASH SYSTEM
Your dishwasher has a smart wash system under the normal wash program which
selects the wash cycle based on how large and how soiled the load, permitting
your dishwasher to clean more efciently every time. When a partial load of
lightly soiled dishes is placed in the unit, a short wash cycle is automatically
selected. When a full load of heavily soiled dishes is placed in the unit, a heavy
wash cycle is automatically selected.
ADJUSTABLE UPPER RACK
The upper rack of your dishwasher can be raised or lowered to accommodate
loading dishes of varying heights in either rack. After removing the 3rd rack,
the upper rack clearance height can be adjusted from 8” to 10”. The lower rack
clearance height can be adjusted from 11” to 13”. See “Adjusting the upper rack”.
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SET UP & USE
USING YOUR DISHWASHER
USING THE CONTROL PANEL
Your dishwasher’s control panel is located on the top edge of the door.
The door must be opened to make settings and operate the dishwasher.
CYCLES
Select a cycle based on the type of dishes to be washed and the level of soil on
the dishes.
Cycle times are approximate and will vary with options selected. The timer will be
delayed to allow for the water to heat for the main wash of all cycles if the sensor
detects the water is not hot enough. Below is water use and cycle times under
standard conditions.
CYCLE DESCRIPTION WATER USE CYCLE TIME
(MINUTES)
1 POTS & PANS Use for hard-to-clean, heavily
soiled dishes, pots, and pans.
6.9 gal. (26.2 l) 138
2 NORMAL WASH Use for regularly soiled dinner
dishes or silverware.
3.0 - 5.9 gal.
(11.4 - 22.5 l)
102 - 120
3 CHINA CRYSTAL Use for lightly soiled china and
crystal.
5.9 gal. (22.5 l) 114
4 QUICK WASH Use for lightly soiled and pre-
rinsed dishes and silverware.
4.0 gal. (15.1 l) 60
5 RINSE ONLY Use for pre-rinsing dishes or
glasses. This is only a rinse that
keeps food from drying on
your dishes and reduces odor
buildup in your dishwasher
until you are ready to wash a
full load. Do not use detergent.
2.0 gal. (7.7 l) 20
6 ENERGY SAVER Use for lightly soiled or pre-
rinsed dishes and silverware.
5.0 gal. (18.8 l) 134
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SET UP & USE
FUNCTIONS
Functions can add enhancements to the cycle selected.
7 AIR EXCHANGE—Use to exchange the air in your dishwasher every six hours to
keep the air in the dishwasher fresh.
8 STEAM WASH—Use for heavily soiled items. This option adds additional time
to the cycle time and is available with the POTS & PANS, NORMAL WASH, and
ENERGY SAVER cycles.
9 CHILD LOCK—Use to lock all controls to prevent children from accidently
changing the dishwasher cycle or starting the dishwasher. Press the STEAM
WASH and VORTEX WASH buttons at the same time to select or cancel the
function. The indicator light turns on when selected and o when cancelled.
10 VORTEX WASH—Use when you want to wash pots and pans, durable serving
bowls, and other large, very dirty, hard to clean dishes. Place the dishes face
down in the lower rack directly above the vortex wash arm in the back left
corner of your dishwasher. This function is not available for the rinse only
cycle.
11 HEATING DRY—Use to heat-dry your dishes. This function is not available for
rinse only cycle.
12 SANITIZE—Use to sanitize your dishes and glassware. Maintains the water
temperature at158° F (70° C) max., and is available with the POTS & PANS,
NORMAL WASH, and ENERGY SAVER cycles.
NOTE:
• Certified residential dishwashers are not intended for licensed food
establishments.
• The sanitize cycle is NSF certified.
13 HI TEMP WASH—Use to maintain the water temperature at140°F (60°C) max.
This option is available with the POTS & PANS, NORMAL WASH cycles.
CONTROLS AND INDICATORS
14 DELAY—Press repeatedly to delay the start of the selected wash cycle until
the delay time you want is shown on the display. You can select from one to 24
hours delay. After you select the delay time you want, press START/CANCEL
once, then close the door within four seconds. The delay begins to count
down.
If you open the door while delay is running, press the START/CANCEL, then close
the door within four seconds to begin the cycle from that point.
To cancel the delay and begin the cycle before the delay period is complete,
open the door, then press and hold START/CANCEL for three seconds.
Rinse aid
Sanitized
Clean
Page 15
SET UP & USE
15 DISPLAY—Shows the remaining hours and minutes of the current cycle, delay
hours remaining, and error codes (see “Error codes” section).
NOTE:
If the remaining time on the display suddenly increases or decreases by several
minutes, it means that the Smart Sensor has checked the soil level or the water needs
to be heated to reach the required temperature.
16 START/CANCEL—Press to start the dishwasher after you have selected a cycle
and function (if desired). Close the door. The cycle indicator begins to blink and
the function indicator turns on. If you don’t close the door within four seconds of
pressing START/CANCEL, the dishwasher pauses. Press START/CANCEL again to
continue with the cycle.
To cancel a running cycle, open the door, then press and hold START/CANCEL for
three seconds. The dishwasher will return to standby status.
To load more dishes or pause the dishwasher while it’s already running, open the
door. A safety mechanism stops the cycle.
Caution: To avoid injury open the door slowly and carefully. There is a possibility of
hot steam from inside the dishwasher.
You can add more dishes before the main wash cycle has started. To determine this,
check the detergent dispenser in the door. If the detergent dispenser is still closed,
you can add more dishes. If it is open, you can add dishes to the dishwasher if the
dish quantity is small. If the quantity is large, restart the cycle.
17 Clean—Turns on after a cycle finished. Turns o after 1 minute when the door is
opened.
18 Sanitized—Turns on when a sanitized cycle is finished. Turns o after 1 minute,
when the door is opened.
19 Rinse Aid—Turns on when you need to add rinse aid.
BASIC OPERATION
1. Load the dishwasher (See preparing and loading dishes).
2. Add detergent (See “Filling the detergent dispenser” section).
3. Add rinse aid, if needed (See “Filling the rinse aid dispenser” section).
4. Select the cycle you want (See the “Basic operation” section). The indicator will
light when the selection is made.
5. Select the function you want. The indicator will light when the selection is made.
6. To start, press START/CANCEL on the control pad.
7. Close the door within four seconds and the wash cycle will begin.
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SET UP & USE
PREPARING AND LOADING DISHES
PREPARING DISHES FOR WASHING
• Scrape away large pieces of food, bones, pits, toothpicks, and similar items. The
continuous filtered wash system will remove the remaining food particles.
• Burned-on foods should be loosened before loading.
• Empty liquids from glasses and cups.
• Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based
products may cause discoloration of stainless steel and plastics if allowed to sit
for a long period of time. Unless the dishwasher is to be operated at once, it is
best to rinse o these types of foods.
• If the dishwasher drains into a garbage disposal, be sure the disposal is
completely empty before starting dishwasher.
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SET UP & USE
ADJUST UPPER RACK
The height of the upper rack can be adjusted to accommodate loading taller dishes in
either rack.
1. Lift the rack to move it to the upper position.
2. Press the handle to move it to the lower position.
LOADING THE UPPER RACK
The upper rack is designed for cups, glasses, small plates, bowls, and plastic items
marked dishwasher-safe.For best results, place the items with the soiled surface
facing down or toward the center. Tilt them slightly for better drainage.
NOTE:
Make sure the loaded dishes do not interfere with the rotation of the middle spray
arm, which is located just below the upper rack. You can check this by rotating the
middle spray arm by hand.
Loading suggestions are shown below:
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LOADING THE BOTTOM RACK
The bottom rack is designed to accommodate plates, bowls, saucers, and cookware.
The adjustable rack lets you load items up to 13 inches high. Large items should be
placed along the edge, with the inside faces down, so they do not interfere with the
middle or lower spray arms or prevent the detergent dispenser from opening.
The fold-down tines on the bottom rack are provided to support extra large and hard-
to-fit items. The tines may be left up for normal use or folded down for more flexible
loading of larger items.
Loading suggestions are shown below:
SET UP & USE
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LOADING THE SILVERWARE BASKET
The silverware basket is divided into three separate sections, which can be placed in
either the upper or lower racks.
ADDING A DISH
Caution: TO AVOID BURN INJURY: Open the door slowly and wait until the spray
arms and wash action stop. Hot water may splash out of dishwasher. Failure
to do so may result in injury.
Before adding dishes, refer to “Preparing and loading dishes” for instructions on
loading more dishes. Also see information on Start/cancel in the “Controls and
indicators” section. To add or remove items after the wash cycle starts:
1 Open the door slightly and wait a few seconds until wash action stops before
completely opening.
2 Add the item.
3 Press START/CANCEL on the control pad and close the door within four seconds.
The cycle automatically resumes.
SET UP & USE
Caution:
Make sure that nothing protrudes through the bottom of the
silverware basket to block the lower spray arm.
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SET UP & USE
FILLING THE DETERGENT DISPENSER
1. Push the detergent dispenser cover latch downwards to open the detergent cup.
2. Add detergent (dry powder, liquid, or packets) to the cup.
3 Close the detergent dispenser cover.
The amount of detergent required depends on the cycle selected and the soil level on
the dishes. Refer to the following table for the recommended amount.
Cycle Soft Water
(0-3 grains)
Medium Hard Water
(4-8 grains)
Hard Water
(9-12 grains)
Very Hard Water
(over 12 grains)
POTS & PANS
NORMAL
WASH CHINA
CRYSTAL
QUICK WASH
ENERGY
SAVER
2 tsp.
(main wash
cup 1/4 full)
5 tsp.
(main wash cup fill to
line above regular)
8 tsp.
(main wash cup
completely full)
Main wash cup
completely full
(water softener
recommended)
Rinse No detergent No detergent No detergent No detergent
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SET UP & USE
FILLING THE RINSE AID DISPENSER
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aid greatly
improves drying performance after the final rinse. Do not use a solid or bar-type rinse
aid. Under normal conditions, the rinse aid will last approximately one month. Try to
keep the dispenser full, but do not over fill it.
1. Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
2 Add rinse aid until liquid touches the indicated fill level. Do not overfill since this
can cause over sudsing. Wipe up any spills with a damp cloth. The dispenser holds
enough for 35 to 140 washes, depending on the dial setting.
3 Replace the cap and turn it 1/4 turn clockwise.
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SET UP & USE
FACTORS AFFECTING PERFORMANCE
USING RINSE AID
Rinse aid greatly improves drying and reduces water spots and filming. Without rinse
aid, your dishes and dishwasher interior will have excessive moisture. In addition, the
heated dry option will not perform as well without rinse aid. The rinse aid dispenser,
located next to the detergent cup, automatically releases a measured amount of rinse
aid during the last rinse. If spotting and poor drying is a problem, increase the amount
of rinse aid dispensed by rotating the dial to a higher number. The dial is located
under the dispenser cap.
If the rinse aid is low, the rinse aid light turns on at the beginning and end of the cycle
indicating that it is time to refill. Refer to “Filling the rinse aid dispenser” section.
WATER TEMPERATURE
Hot water is required for optimum dishwashing and drying results. Water entering the
dishwasher should be at least 120° F (49° C) to achieve satisfactory results.
To check water temperature entering dishwasher:
1. Turn on the hot water faucet near the dishwasher and let it run for several minutes.
2. Hold a thermometer (a candy or meat thermometer will work) in the water stream
to check the temperature. If temperature is below 120° F (49° C), have a qualified
person raise the hot water heater thermostat setting.
IMPORTANT!
To make sure that the water entering the dishwasher is hot, run hot water from the
nearest hot water faucet to clear cool water from the
pipe before starting the cycle.
HEAT DRY FUNCTION
The heat dry function, when used with a rinse aid, enhances drying performance.
If you do not choose the heat dry function, items in your load that will not be
completely dry at the end of the cycle.
WATER PRESSURE
For optimum performance, the hot water supply line for your dishwasher must
provide water pressure of at least 20 psi and not more than 120 psi. You may
experience low water pressure during high-demand periods, such as when laundry or
showers are in use while you are washing the dishes. To eliminate this problem, wait
until hot water demand is reduced before starting the dishwasher.
Caution: TO AVOID BURN INJURY: Allow the heating element to cool before
attempting to clean the interior of your dishwasher.
Page 23
CLEANING & CARE
CLEANING THE STAINLESS STEEL PANEL
Cleaning the stainless steel panel Clean the stainless steel door and handle regularly
with a soft cloth and standard household cleaner to remove the debris
Caution: Do not use appliance wax, polish, bleach or products containing chlorine to
clean the stainless steel door.
CLEANING THE CONTROL PANEL
Clean the control panel gently with a soft, lightly dampened cloth.
CLEANING THE STAINLESS STEEL INNER DOOR AND TUB
The tub is made of stainless steel. It will not rust or corrode, even if the dishwasher
should be scratched or dented.
Clean the spots on the steel inner door and tub with a damp non-abrasive cloth.
CLEANING THE FILTERS
The filters are designed to collect debris and need to be cleaned monthly to
maximize wash performance.
1. Remove the bottom rack.
Page 24
CLEANING & CARE
2. Rotate the cylinder filter, then lift it out.
3. Lift the fine filter from the bottom of the tub.
4. Take out the fabric filter.
Page 25
CLEANING & CARE
5. Flush the filters by holding them under running water.
6. Replace the fabric filter.
7. Replace the fine filter.
8. Replace the cylinder filter.
9. Replace the bottom rack.
CLEANING THE DOOR AND TUB GASKETS
• Clean the door gasket with a damp cloth to remove food particles regularly.
Page 26
CLEANING & CARE
• The inside of the dishwasher is self-cleaning under normal use. If needed, the tub
gasket can be cleaned with a damp cloth. Use a brush to clean the opening in the
end of the gasket.
CLEANING THE AIR GAP
• If there is an air gap installed with your dishwasher, make sure it is clean so the
dishwasher will drain properly. Air gap is not part of your dishwasher. Before you
clean the air gap, turn o the dishwasher, then remove the plastic air gap cover and
clean with a toothpick.
PROTECTING YOUR DISHWASHER FOR LONG
PERIODS
Your dishwasher should be protected from freezing if you plan to leave it for
extended periods in an unheated place. Have a qualified person do the following:
To disconnect service:
1. Turn o the electrical power to the dishwasher at the supply source by moving
fuses or tripping circuit breaker.
2. Turn o the water supply.
Page 27
CLEANING & CARE
3. Place a pan under the inlet valve, then disconnect water line from the inlet valve
and drain it into a pan.
4. Disconnect drain line from pump and drain the water into a pan.
To restore service:
1. Reconnect the water, drain, and electrical power.
2. Turn on water and electrical power supply.
3. Fill the detergent cup and the rinse aid cup and run the dishwasher through a
heated-wash cycle.
4. Check all connections to make sure they do not leak.
Page 28
Troubleshoot your problem by using the chart below. If the appliance still does not
work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLESHOOTING & WARRANTY
ERROR CODES
Caution
• If an overflow occurs, turn o the main water supply before calling for service.
• If there is water in the base pan because of an overfill or small leak, the water should
be removed before restarting the dishwasher.
CODES MEANINGS POSSIBLE CAUSE
E1 Longer inlet time
• Faucet is not opened
• Water intake is restricted
• Water pressure is too low
E4 Overflow A leak in the dishwasher
E8
The orientation of the distributary
valve not working.
The wire is not connected correctly, or
the distributary valve is broken.
E9
A button has been touched
for more than 30 seconds (by
anything, including water).
Anything (including water) touching a
button.
Page 29
TROUBLESHOOTING & WARRANTY
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
The dishwasher
won’t start
The door may not be closed
properly.
Make sure that the door is closed and
latched.
The power is o or not
connected.
Make sure that the power is connected
and turned on.
The delay start option is
selected.
Refer to the “Delay” section under
“Controls and indicators”
The child lock is activated. Deactivate the child lock. Refer to the
“Child lock” section under “Functions”
The dishwasher
beeps at the
end of the cycle
This is normal and indicates
that the wash cycle is complete.
The rinse aid
light is on
The rinse aid level is low. Add rinse aid.
The
dishwasher
runs too long
The dishwasher is connected to a
cold water supply.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source.
The cycle time varies, depending
on the soil level of the dishes.
When heavy soil is detected, the wash
times will be longer.
Depends on the option selected. Some options will add time to the cycle.
The dishes
are not clean
enough
The water pressure is too low. Make sure that the water pressure is
above 20 psi. Use your dishwasher when
water demand is low.
The inlet water temperature is
too low.
Make sure that the dishwasher is
connected to a hot water supply. If not,
change the water supply to a hot water
source. Use your dishwasher when hot
water demand is low.
Dishes are too close together. Reload the dishwasher as shown in
“Preparing and loading dishes”
Improper use of detergent. Add detergent depending on the water
hardness and washing cycle you choose.
Use fresh detergent.
The selected cycle is not suitable
for the soil level on the dishes.
Choose a dierent cycle with a longer
washing time.
The spray arms are blocked. Make sure that the spray arms are not
blocked and are free to rotate.
The dishes
are not drying
enough
The rinse aid dispenser is empty
or the setting is too low.
Fill the rinse aid dispenser. Increase the
rinse aid setting.
Dishes are loaded improperly. Reload the dishwasher as shown in
“Preparing and loading dishes”
The cycle you chose did not
include drying.
Choose a cycle with drying.
Page 30
TROUBLESHOOTING & WARRANTY
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Spots and filming on
dishes
Water hardness is too high. For extremely hard water, install a
water softener.
Dishes are loaded improperly. Reload the dishwasher as shown in
“Preparing and loading dishes”
Old or damp rinse aid power
is used.
Use fresh, liquid rinse aid.
The rinse aid dispenser is empty
or the setting is too low.
Fill the rinse aid dispenser. Increase the
rinse aid setting.
Etching Using too much detergent. Use less detergent if you have soft
water.
The inlet water temperature
exceeds 150° F (65.6° C).
Lower the inlet water temperature.
Detergent left in
dispenser cup
Detergent may be too old. Use fresh detergent.
The spray arm is blocked. When you load the dishes, make sure
that the spray arms are not blocked.
The detergent
dispenser will not close
Improper operation of the
detergent cover.
Add detergent and rinse aid only as
indicated in this manual. See “Filling
the detergent dispenser” and “Filling
the rinse aid dispenser”
Water remains in the
dishwasher.
The previous cycle has not
finished or has been interrupted
Make sure that the current cycle is
finished.
The dishwasher does
not drain properly.
The drain is clogged. Check the air gap (if so equipped).
Make sure that the disposer is empty
(if so connected).
The drain hose is kinked. Make sure that the drain hose is not
kinked and is properly connected.
Suds in the tub Using improper detergent. Make sure to use only automatic
dishwasher detergent.
The dishwasher leaks Excessive suds caused by using
improper detergent.
Make sure to use only automatic
dishwasher detergent.
The dishwasher is not level. Level the dishwasher (refer to the
Installation Manual).
There are black or gray
marks on the dishes
Aluminum utensils have rubbed
against the dishes.
Make sure that the water inlet
temperature is not less than 120° F
(49° C).
The interior of the tub
is stained
Coee or tea stains. Use a spot cleaner to remove the
stains.
Reddish stain. Some tomato products may cause this.
Use of the rinse only cycle right after
loading will help this.
Noises Detergent cup opening/drain
pump.
This is normal.
A hard object has entered the
wash module. When the object
is ground up the noise will stop.
If the noise continues after the cycle is
complete, call for service.
The dishwasher won’t
fill (the dishwasher will
beep)
The water valve is turned o. Turn on the water valve.
The door may not be closed
completely.
Make sure that the door is closed and
latched.
Page 31
TROUBLESHOOTING & WARRANTY
SPECIFICATIONS
Capacity: 12 Place Settings
Dimensions (WxDxH): Bar handle unit - 23.9" x 26.5" x 33.7"
(606 x 674 x 857 mm)
Recess handle unit - 23.9” x 24.5” x 33.7”
(606 x 623 x 857 mm)
Power Supply: 120 volts, 60 Hz
Current: 8.4 A
Water Pressure: Between 20 and 120 psi
Page 32
LIMITED WARRANTY
ACTIVATE WARRANTY
Any repair, replacement, or warranty service, and all questions about this product should be
directed to W Appliance Co. at 844-299-0879 from the US, including Puerto Rico, or Canada.
Some issues can be addressed without service. Before contacting regarding your warranty,
please visit the “Troubleshooting” section of your user manual.
All warranty service is provided exclusively by our authorized W Appliance Co. service providers.
For service in US, including Puerto Rico, and Canada call 1-844-299-0879 to create a ticket.
When calling, please have the following information available: date of purchase, model number,
proof of purchase and a brief description of the problem.
WHAT IS COVERED
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in
the country in which it was purchased:
ONE (1) YEAR FROM THE DATE OF DELIVERY OF THE ORIGINAL PURCHASE (PARTS AND LABOR INCLUDED):
W Appliance Co. will pay for factory-specied replacement parts and labor to correct defects in materials or workmanship that
existed when this major appliance was purchased, or at its sole discretion, replace the product with a new, or remanufactured,
unit equivalent to your original purchase. In the event of product replacement, your appliance will be warranted for the
remaining term of the original unit’s warranty period.
YEARS TWO (2) THROUGH FIVE (5) FROM DATE OF DELIVERY OF THE ORIGINAL PURCHASE (CERTAIN COMPONENT
PARTS ONLY - LABOR NOT INCLUDED): W Appliance Co. will pay for factory-specied replacement parts for the component
parts listed below to correct non- cosmetic defects in materials or workmanship in these parts that prevent function of this
major appliance and that existed when this major appliance was purchased:
DISHWASHER WASHING MACHINE DRYER
REFRIGERATORS AND
FREEZERS
MICROWAVE
Lower, Upper and
Third Level (where
applicable) Wire
Racks (excludes cup
shelves, silverware
basket, and third rack
trays), Chopper Blade,
Stainless Steel Tub and
Inner Door Liner
Drive Motor
(Stator and Rotor
Only)
Drive Motor
Only
Compressor
Only
Magnetron Tube
Only
ACTIVATE
WARRANTY
Page 33
1. Commercial, non-residential or multiple family use or use
inconsistent with the product instructions and manuals.
2. In-home instruction on how to use your product.
3. Repair to correct improper maintenance, installation not
in accordance with installation instructions or electrical
or plumbing codes, or repair of household electrical or
plumbing systems.
4. Consumable parts (e.g., light bulbs, batteries, air or water
lters, preservation solutions, etc.).
5. Defects or damage resulting from accident, misuse, abuse,
alteration, re, oods, acts of God or improper installation.
6. Damages, defects, or repairs caused by unauthorized
servicers or use of non-genuine or third- party parts.
7. Any damage to the nish of appliance or home incurred
during installation, including but not limited to oors,
cabinets, walls, etc.
8. Cosmetic damage (e.g., scratches, dents, chips, and other
damage to appliance nishes), unless such damage results
from defects in materials and workmanship and is reported
to W Appliance Co., within 48 hours from date of delivery.
9. If the appearance or exterior of the product has been
damaged or defaced, altered or modied in design or
construction.
10. Discoloration, rust or oxidation of surfaces resulting
from caustic or corrosive environments (e.g., high salt
concentrations, high moisture or humidity or exposure to
chemicals).
11. Product pick-up or delivery. This warranty is for in-home
repair only.
12. Travel or transportation expenses for service in remote
locations where an authorized servicer is not available.
13. Products not accessible to provide required service or for
expenses making the product accessible for servicing.
14. Surcharges including but not limited to, any after hour,
weekend, or holiday service calls, tolls, ferry trip charges,
or mileage expenses for service calls to remote areas,
including the state of Alaska.
15. Repair, removal or reinstallation of inaccessible appliances
or built-in xtures (e.g., trim, decorative panels, ooring,
cabinetry, islands, countertops, drywall) that interfere with
servicing, removal or replacement of the product.
16. Appliances with original, factory installed model/serial
numbers removed, altered or not easily determined.
17. Incidental or consequential damages (e.g., loss of food or
medicine) resulting from appliance breakdown or delay in
service, repair or replacement.
18. Transportation and shipping costs associated with the
replacement of the unit.
19. Glass parts and other accessory items included with the
unit.
20. Products that have been purchased as refurbished, like
new, second-hand, under “as is” or “nal sale” terms.
21. Units that have been transferred from the original owner/
purchaser.
22. If there is damage due to power line surge, user damage
to the AC power cord or connection to improper voltage
source.
23. Products which are not defective or broken, or which are
working as described in the owner’s manual.
WHAT IS NOT COVERED / EXCLUSIONS
LIMITED WARRANTY
DISCLAIMER OF IMPLIED WARRANTIES
Repair or replacement as provided under this warranty is the exclusive remedy to the customer. W. Appliance Co. shall not
be liable for any incidental or consequential damages for breach of any express or implied warranty on this product, except to
the extent prohibited by applicable law. Any implied warranties, including any implied warranty of merchantability or implied
warranty of tness for a particular purpose, are limited to the duration of this warranty or the shortest period allowed by law.
Some states do not allow the exclusion or limitations of consequential damages, or limitations on how long the warranty lasts.
In these cases, the above exclusions or limitations may not apply to you. This warranty gives you specic legal rights and you
may also have other rights which may vary from state to state.
W. Appliance Co. does not warrant that the appliance will work properly in all environmental conditions and makes no
warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or tness
for a particular purpose other than the purpose identied within this user’s manual. W Appliance Co. has made every effort
to ensure that this user’s manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred.
Information in this user’s manual is subject to change without notice and does not represent a commitment on the part of
W Appliance Co. W Appliance Co. reserves the right to make improvements to this user’s manual and/or to the product
described at any time without notice. If you nd information in this manual that is incorrect, misleading or incomplete, please
call 844-299-0879.
W Appliance Co.
New York, NY 10018
Page 34
EXTENDED WARRANTY COVERAGE
Protect Your Appliance with Extended Warranty Coverage
Thank you for purchasing your new appliance! Your product comes with our one-year limited
warranty, but why stop there? With our Extended Warranty and Accidental Damage Protection
Plan, provided by Mulberry, you can ensure your appliances are covered for longer—without
worrying about unexpected breakdowns or accidents.
Why Upgrade to the Extended Warranty Plan?
• Comprehensive Protection – Extend your warranty coverage
and get full protection for accidental damage and mechanical/
electrical failures, giving you peace of mind well beyond the
rst year.
• No Hidden Costs – You won’t pay any deductibles or service
fees for repairs or replacements. We’ve got you covered!
• Avoid Expensive Repairs – Appliances like refrigerators,
air conditioners, and dishwashers can be costly to repair.
Keep your products running smoothly without the worry of
unexpected repair bills.
• Quick & Easy Claims – Mulberry offers hassle-free claims and
quick, reliable service when you need it most—no complicated
paperwork, just fast and efcient help.
Coverage Basic Warranty Protection +
Mechanical / Electrical Failure
Coverage
Yes
(1 year)
Yes
(2 - 4 years)
Service Fee or Deductible
Yes
(may apply)
No
Parts & Labor
Costs Covered
Yes
(limited to 1 year)
Yes
(2 - 4 years)
Hassle-Free
Claims Process
Standard
Priority
(faster service)
Repair / Replacement Options
Yes
(limited to 1 year)
Yes
(2 - 4 years)
Convenience &
Peace of Mind
Limited to 1 year
Guaranteed for
up to 4 years
ACTIVATE
WARRANTY
BLACK & DECKER, BLACK+DECKER, the BLACK & DECKER and BLACK+DECKER
logos and product names and the orange and black color scheme are trademarks of
The Black & Decker Corporation, used under license. All rights reserved.
Product in this box may differ slightly from that pictured. Does not affect function. Not
all accessories shown in photography are included in this package.
Imported by W Appliance, Inc., 1356 Broadway, New York, NY 10018
Customer Service: 844-299-0879
October 2024 Printed in China
