Axis 02990-001/02991-001 Camera Station Pro Core Device License

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Other Documents
  • Axis Camera Station Pro Migration Guide - (English) Download
  • Axis Product Comparison Table - (English) Download
Specification
  • Axis Camera Station Pro Core Device License Datasheet 0.17MB - (English) Download
02990-001/02991-001 photo

Axis Camera Station Pro User Manual

This is the main product document for model 02990-001/02991-001.

The file format is pdf, 198 pages, you can download this manual here .

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AXISCameraStationPro
Usermanual
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AXISCameraStationPro
What'snew?
What'snew?
ForthenewfeaturesineachAXISCameraStationProrelease,gotoWhat’snewinAXISCameraStationPro.
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AXISCameraStationPro
Systemfeatures
Systemfeatures
Formoreinformationaboutthesystemfeatures,gotoAXISCameraStationProFeatureGuide.
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AXISCameraStationPro
Tutorialvideos
Tutorialvideos
Formorein-depthexamplesofhowtousesystem,gotoAXISCameraStationProtutorialvideos.
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AXISCameraStationPro
Helpfullinksforanadministrator
Helpfullinksforanadministrator
Herearesometopicsthatmightinterestyou.
Logintotheserveronpage11
Conguredevicesonpage39
Congurestorageonpage63
Congurerecordingandeventsonpage67
Congureconnectedservicesonpage99
Congureserveronpage101
Conguresecurityonpage1 10
Moremanuals
WebclientforAXISCameraStation
AXISCameraStationProIntegratorGuide
What'snewinAXISCameraStationPro
AXISCameraStationProInstallationandMigrationGuide
AXISCameraStationMobileApp
AXISCameraStationProFeatureGuide
AXISCameraStationProtutorialvideos
AXISCameraStationProTroubleshootingGuide
AXISCameraStationProSystemHardeningGuide
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AXISCameraStationPro
Helpfullinksforanoperator
Helpfullinksforanoperator
Herearesometopicsthatmightinterestyou.
Logintotheserveronpage11
Congureclientonpage96
Liveviewonpage15
Playbackrecordingsonpage24
Exportrecordingsonpage26
AXISCameraStationgettingstartedguideforoperators
AXISCameraStationcheatsheet-reviewandexport
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AXISCameraStationPro
Quickstart
Quickstart
Thistutorialwalksyouthroughthestepstogetyoursystemupandrunning.
Beforeyoustart:
Congurethenetworkdependingonyourinstallation.SeeNetworkconguration.
Congureyourserverportsifneeded.SeeServerportconguration.
Considersecurityissues.SeeSecurityconsiderations.
Foradministrators:
1.Startthevideomanagementsystem
2.Adddevices
3.Congurerecordingmethodonpage7
Foroperators:
1.Viewlivevideoonpage8
2.Viewrecordingsonpage8
3.Exportrecordingsonpage8
4.PlayandverifyrecordingsinAXISFilePlayeronpage8
Startthevideomanagementsystem
Double-clicktheclienticontostarttheclient.Whenyoustarttheclientforthersttime,itattemptstologintotheserver
installedonthesamecomputerastheclient.
Oncetheclientopensitasksyoutolicenseyoursystem.ClickLicensenowtogototheManagelicencespage,whereyoucan
registertheserverwithanorganizationtostartthelicensingprocess.SeeManageconnectedservicesonpage99andManage
licensesonpage108formoreinformation.Youmustregisterandconnectthesystemtoanorganizationtoaccessconnected
services,suchastheVMSwebclient,systemhealthmonitoring,andonlinelicensing.
Youcanconnecttomultipleserversindifferentways.SeeLogintotheserver.
Adddevices
TheAdddevicespageopensthersttimeyoustart.searchesthenetworkforconnecteddevicesandshowsalistofdevices
found.SeeAdddevices.
1.Selectthecamerasyouwanttoaddfromthelist.Ifyoucan’tndyourcamera,clickManualsearch.
2.ClickAdd.
3.SelectQuickcongurationorSiteDesignerconguration.ClickNext.SeeImportSiteDesignerprojectsonpage42.
4.UsethedefaultsettingsandensuretherecordingmethodisNone.ClickInstall.
Congurerecordingmethod
1.GotoConguration>Recordingandevents>Recordingmethod.
2.Selectacamera.
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AXISCameraStationPro
Quickstart
3.TurnonMotiondetection,orContinuous,orboth.
4.ClickApply.
Viewlivevideo
1.OpenaLiveviewtab.
2.Selectacameratoviewitslivevideo.
SeeLiveviewonpage15formoreinformation.
Viewrecordings
1.OpenaRecordingstab.
2.Selectthecamerayouwanttoviewrecordingsfrom.
SeeRecordingsonpage24formoreinformation.
Exportrecordings
1.OpenaRecordingstab.
2.Selectthecamerayouwanttoexportrecordingsfrom.
3.Click
todisplaytheselectionmarkers.
4.Dragthemarkerstoincludetherecordingsthatyouwanttoexport.
5.Click
toopentheExporttab.
6.ClickExport....
SeeExportrecordingsonpage26formoreinformation.
PlayandverifyrecordingsinAXISFilePlayer
1.Gotothefolderwiththeexportedrecordings.
2.Double-clickAXISFilePlayer.
3.Click
toshowtherecording’snotes.
4.Toverifythedigitalsignature:
4.1GotoTools>Verifydigitalsignature.
4.2SelectValidatewithpasswordandenteryourpassword.
4.3ClickVerify.Thevericationresultpageappears.
Note
DigitalsignatureisdifferentfromSignedvideo.Signedvideoallowsyoutotracevideobacktothecameraitcamefrom,
makingitpossibletoverifythattherecordingwasn'ttamperedwith.SeeSignedvideoandthecamera’susermanualfor
moreinformation.
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AXISCameraStationPro
Quickstart
Networkconguration
Congureproxyorrewallsettingsbeforeusingiftheclient,server,andtheconnectednetworkdevicesareondifferentnetworks.
Clientproxysettings
Whenaproxyserverseparatestheclientandtheserver,conguretheclientproxysettings.
1.Opentheclient.
2.ClickChangeclientproxysettings.
3.Changetheclientproxysettings.SeeClientproxysettingsinUserManual.
4.ClickOK.
Serverproxysettings
Whenaproxyserverseparatesthenetworkdevicesandtheserver,conguretheserverproxysettings.
1.OpenServiceControl.
2.SelectModifysettings.
3.IntheProxysettingssection,usethedefaultSystemaccountinternetoptionorselectUsemanualproxysettings.
SeeGeneral.
4.ClickSave.
NATandFirewall
WhenaNAT,rewall,orsimilarseparatestheclientandtheserver,conguretheNATorrewalltoensurethattheHTTPport,TCP
port,andstreamingportspeciedinServiceControlcanpassthroughtherewallorNAT.Contactthenetworkadministratorfor
instructionsonconguringtheNATorrewall.
Serverportconguration
AXISCameraStationProserverusesports,29202(TCP),29204(mobilecommunication),and29205(mobilestreaming)for
communicationbetweentheserverandtheclient.YoucanchangetheportsinAXISCameraStationProServiceControlifrequired.
Formoreinformation,seeGeneral.
Securityconsiderations
Topreventunauthorizedaccesstocamerasandrecordings,keepthefollowinginmind:
Usestrongpasswordsforallnetworkdevices(cameras,videoencoders,andauxiliarydevices).
Installserver,cameras,videoencoders,andauxiliarydevicesonasecurenetworkseparatefromtheofcenetwork.You
caninstalltheclientonacomputeronanothernetwork,forexample,anetworkwithinternetaccess.
Makesureallusershavestrongpasswords.WindowsActiveDirectoryprovidesahighlevelofsecurity.
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AXISCameraStationPro
About
About
isacompletemonitoringandrecordingsystemforsmallandmidsizeinstallations.
server-handlesallcommunicationwithcameras,videoencoders,andauxiliarydevicesinthesystem.Thetotalbandwidthavailable
limitsthenumberofcamerasandencoderseachservercancommunicatewith.
client-providesaccesstorecordings,livevideo,logs,andconguration.Youcaninstalltheclientonanycomputer,enablingremote
viewingandcontrolfromanywhereontheinternetorcorporatenetwork.
WebclientforAXISCameraStation-providesaccesstoAXISCameraStationProrecordingsandlivevideoinyourwebbrowser.
ChoosetoaccessthesystemonaprivatenetworkusingtheAXISCameraStationProwebclientoraccessyoursystemfromanywhere
withtheAXISCameraStationCloudwebclient.Formoreinformation,seeWebclientforAXISCameraStationusermanual.
AXISmobileviewingapp-providesaccesstorecordingsandlivevideoonmultiplesystems.YoucaninstalltheapponAndroidand
iOSdevicesandenableremoteviewingfromotherlocations.ItusesHTTPStocommunicatewiththeserver.Congurethemobile
communicationandstreamingportsasdescribedintheServersettingssectioninGeneral.Formoreinformationabouthowtouse
theapp,seeAXISCameraStationMobileAppusermanual.
Multipleclientscanconnecttothesameserver,andeachclientcanconnecttomultipleservers.
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AXISCameraStationPro
Logintotheserver
Logintotheserver
Usingtheclient,youcanconnecttomultipleserversorasingleserverinstalledonthelocalcomputerorsomewhereelseon
thenetwork.Youcanconnecttoserversindifferentways:
Lastusedservers-Connecttotheserversusedintheprevioussession.
Thiscomputer-Connecttotheserverinstalledonthesamecomputerastheclient.
Remoteserver-SeeLoginonaremoteserveronpage11.
AXISSecureRemoteAccess-SeeSignintoAXISSecureRemoteAccessonpage11.
Note
Whentryingtoconnecttoaserverforthersttime,theclientcheckstheservercerticateID.Toensurethatyou’re
connectingtothecorrectserver,manuallyverifythecerticateIDwiththeonedisplayedinServiceControl.SeeGeneral
onpage171.
WerecommendthatyouuseKerberostoauthenticateAXISCameraStationProclientusers,see
AuthenticateusingKerberosintheAXISCameraStationProSystemhardeningguideformoreinformation.
Serverlist
Toconnecttoserversfromaserverlist,selectaonefromthe
Serverlistdrop-downmenu.Click
tocreateoreditthe
serverlists.SeeServerlists.
ImportserverlistToimportaserverlistleexportedfrom,clickImportserver
listandbrowsetoan.mslle.SeeServerlists.
DeletesavedpasswordsTodeletesavedusernamesandpasswordsallconnectedservers,
clickDeletesavedpasswords.
Changeclientproxysettings
Youmightneedtochangetheclientproxysettingstoconnect
toaserver,clickChangeclientproxysettings.SeeClientproxy
settings.
Loginonaremoteserver
1.SelectRemoteserver.
2.SelectaserverfromtheRemoteserverdrop-downlistorentertheIPorDNSaddress.Iftheserverisn’tlisted,click
to
reloadalltheavailableremoteservers.Iftheserverisconguredtoacceptclientsonadifferentportthanthedefaultport
number29202,entertheIPaddressfollowedbytheportnumber,forexample,192.168.0.5:46001.
3.Youcan:
-SelectLoginascurrentusertologinasthecurrentWindowsuser.
-ClearLoginascurrentuserandclickLogin.SelectOtheruserandprovideanotherusernameandpassword
tologinwithadifferentusernameandpassword.
SignintoAXISSecureRemoteAccess
Note
WhentryingtoconnecttoaserverusingAxisSecureRemoteAccess,theservercan’tupgradetheclientautomatically.
1.ClicktheSignintoAXISSecureRemoteAccesslink.
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AXISCameraStationPro
Logintotheserver
2.EnteryourMyAxisaccountcredentials.SeeAxisSecureRemoteAccess.
3.ClickSignin.
4.ClickGrant.
Clientproxysettings
Thesesettingsapplytoaproxyserverthatliesbetweentheclientandtheserver.
Note
UseServiceControltocongureproxysettingsforaproxyserverthatliesbetweenanserverandthenetworkcameras.
Seeservicecontrol.
Selecttheappropriateoptionforyoursetup.
Directconnection:Selectthisoptionifthere’snoproxyserverbetweentheclientandtheserver.
UseInternetOptionssettings(default):SelectthisoptiontousetheWindowssettings.
Usemanualproxysettings:Selectthisoptiontoconguretheproxysettingsmanually.Providetherequiredinformation
intheManualsettingssection.
-Address:Entertheaddressorhostnameoftheproxyserver.
-Port:Entertheportnumberoftheproxyserver.
-Donotuseproxyserverforaddressesbeginningwith:Entertheserversthatyouwanttoexcludefromaccess
bytheproxy.Usesemicolonstoseparatetheentries.Youcanusewildcardsintheaddressesorhostnames,for
example:"192.168.*"or"*.mydomain.com".
-Alwaysbypassproxyserverforlocaladdresses:Selectthisoptiontobypasstheproxywhenconnecting
toaserveronthelocalcomputer.Localaddressesdon'thaveadomainnameextension,forexample,
http://webserver/,http://localhost,http://loopback,orhttp://127.0.0.1.
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AXISCameraStationPro
client
client
TheAdddevicespageontheCongurationtabopenswhenyou’reusingforthersttime.SeeAdddevices.
Tabs
Liveview
Viewlivevideofromconnectedcameras.SeeLiveview.
Recordings
Search,playandexportrecordings.SeeRecordings.
Smartsearch1
Locateimportanteventsinrecordedvideousingmotionsearch.
SeeSmartsearch1.
Datasearch
Searchfordatafromanexternalsourceorsystemandtrack
whathappenedatthetimeofeachevent.SeeDatasearchon
page37.
Conguration
Administrationandmaintenanceofconnecteddevices,aswell
assettingsfortheclientandservers.SeeConguration.
Hotkeys
Alistofhotkeysforactions.SeeHotkeys.
Logs
Alarm,event,andauditlogs.SeeLogs.
Accessmanagement
Congureandmanagethesystem’scardholders,groups,doors,
zonesandaccessrules.SeeAccessmanagementonpage142.
Smartsearch2
Useadvancedlterstondvehiclesandpersonsbasedon
characteristics.SeeSmartsearch2onpage34.
Systemhealthmonitoring
Monitorthehealthdatafromasingleormultiplesystems.See
SystemHealthMonitoring
BETA
onpage156.
Liveviewalerts
AutomaticallynavigatetotheLiveviewalertstabofthecamera
orviewwhentheLiveviewactionistriggered.SeeCreatelive
viewactions.
RecordingalertsIntheAlarmsorLogstab,selectonealarmandclickGo
torecordingstoopentheRecordingalertstab.SeeAlarms
andLogs.
Mainmenu
Openthemainmenu.
ServersConnecttoanewserverandviewtheserverlistsandthe
connectionstatusforallservers.SeeCongureserver.
Actions
StartorstoparecordingmanuallyandchangethestatusofI/O
ports.SeeRecordmanuallyandMonitorI/Oports.
Help
Openhelp-relatedoptions.GotoHelp>Abouttoseewhich
clientversionyou’reusing.
LogoutDisconnectfromtheserverandlogofffromtheclient.
ExitExitandclosetheclient.
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AXISCameraStationPro
client
Titlebar
orF1
Openthehelp.
Enterthefullscreenmode.
orESC
Exitthefullscreenmode.
Statusbar
Thestatusbarcanincludethefollowing:
Awarningiconappearswhenthereisatimemismatchbetweenclientandserver.Alwaysmakesurethatthetimeon
theclientissynchronizedwiththetimeontheservertoavoidtimelineissues.
Theserverconnectionstatusshowsthenumberofconnectedservers.SeeConnectionstatus.
Thelicensestatusshowsthenumberofunlicenseddevices.See.
Thesecureremoteaccessusageshowshowmuchdataisleftorhowmuchoveragehasbeenusedthismonthforthe
includedamountinyourservicelevel.SeeAxisSecureRemoteAccess.
updateavailableappearswhenthereisanewversionifyou’reloggedinasadministrator.SeeUpdateonpage103.
AlarmsandTasks
TheAlarmsandTaskstabsshowtriggeredeventsandsystemalarms.SeeAlarmsandTasks.
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AXISCameraStationPro
Liveview
Liveview
Theliveviewshowstheviewsandcamerasandlivevideosfromtheconnectedcameras,anditdisplaysalltheviewsandcamerasof
connectedserversgroupedbytheservernamewhenconnectingtomultipleservers.
Viewsprovideaccesstoallthecamerasanddevicesaddedto.Aviewcanconsistofoneorseveralcameras,asequenceofitems,a
map,orawebpage.Theliveviewupdatestheviewsautomaticallywhenyouaddorremovedevicesfromthesystem.
Alluserscanaccessviews.Forinformationaboutuseraccessrights,seeCongureuserpermissionsonpage110.
Forhelponhowtoconguretheliveview,seeClientsettings.
Multiplemonitors
Toopenaviewonanotherscreen:
1.OpenaLiveviewtab.
2.Selectoneormorecameras,views,orsequences.
3.Draganddropthemontotheotherscreen.
ToopenaviewonamonitorconnectedtoanAxisvideodecoder:
1.OpenaLiveviewtab.
2.Selectoneormorecameras,views,orsequences.
3.Right-clickyourcameras,views,orsequencesandselectShowonAXIST8705orShowonAXISD1 1 10,dependingon
whichvideodecoderyou’reusing.
Note
AXIST8705supportsAxiscamerasonly.
AXISD1110supportsupto8streamsinonesplitview.
Manageviewsinliveview
Addanewsplitview,sequence,cameraview,map,webpage,or
folder.
Editavieworacameraname.Forinformationonhowtoedit
thecamerasettings,seeEditcamerasettings
Removeaview.Youneedpermissionstoedittheviewand
allsecondaryviewstoremoveit.Forinformationonhowto
removecamerasfrom,seeCamerasonpage44.
Asanadministrator,youcanlocktheviewandprevent
operatorsorviewsfrommovingoreditingtheview.
Imagemanagementinliveview
NavigateTogotothecameraview,right-clickanimageinasplitview
andselectNavigate.
Showon
Toopenaviewonanotherscreen,right-clicktheimageand
selectShowon.
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AXISCameraStationPro
Liveview
TakesnapshotTotakeasnapshot,right-clickanimageandselectTake
snapshot.Thesystemsavesthesnapshottothesnapshotfolder
speciedinConguration>Client>Settings.
AddsnapshottoexportToaddasnapshottotheexportlistintheExporttab,right-click
animageandselectAddsnapshottoexport.
StreamproleTosetthestreamprole,right-clickanimageandselectStream
prole.SeeStreamproles.
ZoomUsethemousewheeltozoominandout.Alternatively,press
CTRL+(+)tozoominandCTRL+(-)tozoomout.
UseMechanicalPTZMechanicalPTZisavailableforPTZcamerasandforcameras
wheredigitalPTZisenabledinthecamera'swebinterface.
TousemechanicalPTZ,right-clicktheimageandselectUse
MechanicalPTZ.Usethemousetozoom,panandtilt.
AreazoomTomagnifyanareaintheimage,drawarectangleinthearea
youwanttomagnify.Tozoomout,usethemousewheel.To
magnifyanareanearthecenteroftheimage,usetheright
mousebuttonanddragtodrawarectangle.
Panandtilt
Clickthetheimagewhereyouwanttopointthecamera.Topan
andtiltcontinuouslyintheliveviewimage,movethecursor
tothecenteroftheimagetoshowthenavigationarrow.Then
clickandholdtopaninthedirectionofthenavigationarrow.
Topanandtilttheimageatahigherpace,clickandholdto
makethenavigationarrowlonger.
PresetsTogotoapresetposition,right-clicktheimage,selectPresets,
andselectapreset.Tocreatepresets,seePTZpresets.
AddpresetToaddapreset,dragtheimageviewtothedesiredposition,
right-clickandselectPresets>Addpreset.
SetfocusToadjustcamerafocus,right-clicktheimageandselectSet
focus.ClickAFtofocusthecameraautomatically.Toadjust
focusmanually,selectthebarsontheNearandFarsides.Use
Neartofocusonobjectsclosetothecamera.UseFartofocus
onobjectsfaraway.
FocusrecallzoneToaddorremovefocusrecallzone,right-clicktheimage,select
Focusrecallzone.
Autotrackingon/off
ToturnonorturnoffautotrackingforanAxisPTZcamerawith
AXISPTZAutotrackingcongured,right-clicktheimage,select
Autotrackingon/off.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=image-management-in-live-view
Adddigitalpresets
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AXISCameraStationPro
Liveview
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=image-management-in-live-view
PTZcontrol
Note
AsanadministratorsyoucanturnoffmechanicalPTZforusers.SeeCongureuserpermissions.
Recordingandinstantreplayinliveview
TogototheRecordingstab,selectacameraorasplitview,
andclick
.
Indicatesanongoingrecordingintheliveview.
Indicatesthatmotionisdetected.
Toplayanongoingrecording,hoverthecursorovertheimage
andclick
Instantreplay.TheRecordingstabopensand
playsthelast5secondsoftherecording.
REC
Torecordmanuallyfromtheliveview,hoverthecursoroverthe
imageandclickREC.Thebuttonturnsbluetoindicatethatthe
recordingisongoing.Tostoprecording,clickRECagain.
Toconguremanualrecordingsettingssuchasresolution,compressionandframerate,SeeRecordingmethod.Formoreinformation
aboutrecordingandplayback,seePlaybackrecordings.
Note
Administratorscanturnoffmanualrecordingfeatureforusers.SeeCongureuserpermissions.
Audioinliveview
Audioisavailableifthecamerahasaudiocapabilitiesandyouhaveturnedonaudiointheproleusedfortheliveview.
GotoConguration>Devices>Streamprolesandcongureaudioforthecamera.SeeStreamprolesonpage45.
Volume
Tochangethevolumeinaview,hovertheimage,thenhoverthe
speakerbuttonandthenusetheslidertochangethevolume.
Tomuteorunmuteaudio,click
.
Listentothisviewonly
Tomuteotherviewsandlistentothisviewonly,hoverthe
imageandclick
.
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AXISCameraStationPro
Liveview
Speakthroughthespeaker
Tospeakthroughtheconguredspeakerinfull-duplexmode,
hovertheimageandclick.
Push-to-talk
Tospeakthroughtheconguredspeakerinsimplexand
half-duplexmodes,hovertheimageandclickandhold
.
ToshowthePush-to-talkbuttonforallduplexmodes,turnon
Usepush-to-talkforallduplexmodesunderConguration>
Client>Streaming>Audio.SeeStreamingonpage98.
Note
Asanadministratoryoucanturnoffaudioforusers.SeeCongureuserpermissions.
Onscreencontrolinliveview
Note
Onscreencontrolrequiresrmware7.40orlater.
Toaccesstheavailablecamerafeaturesintheliveview,click
.
Splitview
Asplitviewshowsmultipleviewsinthesamewindow.Youcanusecameraviews,sequences,webpages,mapsandothersplit
viewsinthesplitview.
Note
Whenconnectingtomultipleservers,youcanaddanyview,cameraordevicefromotherserverstoyoursplitview.
Toaddasplitview:
1.IntheLiveviewtab,click.
2.SelectNewSplitView.
3.Enteranameforthesplitview.
4.SelectatemplateyouwanttousefromtheTemplatedrop-downmenu.
5.Draganddroponeormultipleviewsorcamerastothegrid.
6.ClickSaveviewtosavethesplitviewonthecurrentserver.
SethotspotTodeneahotspotframe,right-clickitandselectSethotspot.
Whenyouclickanotherframeitopensinthehotspot.Hotspots
arehandyforasymmetricsplitviewswithonelargeandseveral
smallframes.Thelargestframeistypicallythehotspot.
Streamprole
Tosetthestreamproleforthecamera,right-clickacamerain
thegridviewandselectStreamprole,SeeStreamproles.
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AXISCameraStationPro
Liveview
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=split-view
Addasplitview
Doordashboardinsplitview
Ifyouhaveconguredadoor,youcanassistcardholdersandmonitorthedoorstatusandrecenttransactionsinasplitview.
1.Addadoor.SeeAddadooronpage1 19.
2.Addthedoordashboardtoasplitview,seeSplitviewonpage18.
DashboardToviewdoordetails,doorstatusandlockstatus,openthe
Dashboardtab.
Thedashboarddisplaysthefollowinginformation:
Accesscontroleventswithcardholderdetails,
includingphoto,forexample,whenacardholder
swipesacard.
Alarmswithalarmtriggerinformation,forexample,
whenadoorisopentoolong.
Thelatesttransaction.
TobookmarkaneventandmakeitavailableontheTransactions
tab,click
.
AccessTomanuallygrantaccess,clickAccess.Thisunlocksthedoorin
thesamewayitwouldifsomeonepresentedtheircredentials,
whichnormallymeansitautomaticallylocksafterasettime.
LockTomanuallylockthedoor,clickLock.
UnlockTomanuallyunlockthedoor,clickUnlock.Thedoorstays
unlockeduntilyoumanuallylockitagain.
LockdownTopreventaccesstothedoor,clickLockdown.
TransactionsToviewrecenttransactionsandsavedtransactions,openthe
Transactionstab.
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AXISCameraStationPro
Liveview
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=door-dashboard-in-split-view
Monitorandassistindoordashboard
Axisdatainsightsdashboardinasplitview
AnAxisdatainsightsdashboardvisualizesanalyticsdatafromyourdevices.Toaddadashboardtoasplitview:
1.Congureadashboard.SeeAxisdatainsightsdashboardonpage140.
2.OntheLiveviewtab,click
.
3.SelectNewSplitView.
4.ExpandtheDashboardsfolder.
5.Draganddropadashboardtothegrid.
6.ClickSaveview.
Sequence
Asequenceswitchesbetweenviews.
Note
Whenconnectingtomultipleservers,youcanaddanyview,cameraordevicefromotherserverstoyoursequence.
Toaddasequence:
1.IntheLiveviewtab,click.
2.SelectNewsequence.
3.Enteranameforthesequence.
4.Draganddroponeormultipleviewsorcamerastothesequenceview.
5.Arrangetheviewsintheorderyouwantthesequence.
6.Optionally,setindividualdwelltimesforeachview.
7.ForcameraswithPTZcapabilities,selectaPTZpresetfromthePTZpresetdrop-downlist.SeePTZpresets.
8.ClickSaveviewtosavethesequenceonthecurrentserver.
DwelltimeDwelltimeisthenumberofsecondstoshowaview,before
switchingtothenext.Youcansetthisindividuallyforeach
view.
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AXISCameraStationPro
Liveview
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=sequence
Addasequence
Cameraview
Acameraviewdisplayslivevideofromonecamera.Youcanusecameraviewsinsplitviews,sequences,andmaps.
Note
Whenconnectingtomultipleservers,thelistshowsallcamerasfromallconnectedservers.
Toaddacameraview:
1.IntheLivevieworRecordingstab,click
.
2.SelectNewCameraView.
3.Selectthecamerafromthedrop-downmenu,andclickOK.
Map
Amapisanimportedimagewhereyoucanplacecameraviews,splitviews,sequences,webpages,othermaps,anddoors.Themap
givesavisualoverviewandawaytolocateandaccessindividualdevices.Youcancreateseveralmapsandarrangethemonan
overviewmapforlargeinstallations.
Anyactionbuttonsarealsoavailableinthemapview.SeeCreateactionbuttontriggers.
Note
Whenconnectingtomultipleservers,youcanaddanyview,cameraordevicefromotherserverstoyourmapview.
Toaddamap:
1.IntheLiveviewtab,click.
2.SelectNewmap.
3.Enteranameforthemap.
4.ClickChooseimageandndyourmaple.Themaximumsizeoftheleis20MB,andBMP,JPG,PNG,GIFaresupported.
5.Dragtheviews,cameras,otherdevices,anddoorsontothemap.
6.Clickanicononthemaptoeditthesettings.
7.ClickAddlabel,enteralabelname,andsetthesize,rotation,style,andcolorofthelabel.
Note
Youcaneditsomesettingsformultipleiconsandlabelsatthesametime.
8.ClickSaveviewtosavethemaponthecurrentserver.
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AXISCameraStationPro
Liveview
Thephysicalstateofthedoorwhenthedoorisconguredwith
adoormonitor.
Thephysicalstateofthelockwhenthedooriscongured
withoutadoormonitor.
Icon
Selecttheiconyouwanttouse.Thisoptionisonlyavailable
forcamerasandotherdevices.
Size
Adjusttheslidertochangethesizeoftheicon.
Color
Clicktochangethecoloroftheicon.
Name
Turnonthisoptiontodisplaytheiconname.SelectBottomor
Toptochangethepositionoftheiconname.
Coveragearea
Thisoptionisonlyavailableforcamerasandotherdevices.
Turnonthisoptiontoshowthecoverageareaofthedeviceon
themap.YoucanedittheRange,Width,Direction,andcolor
ofthecoveragearea.TurnonFlashifyouwantthecoverage
areatoashwhenthecameraisrecordingtriggeredbymotion
detectionorotheractionrules.Ontheclientsettingspage,you
canturnoffashingcoverageareasgloballyforalldevices,
seeClientsettingsonpage96.
Remove
Click
toremovetheiconfromthemap.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=map
Addamap
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=map
Triggeraudiofromamap
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AXISCameraStationPro
Liveview
Webpage
AwebpageviewshowsapagefromtheInternet.Youcanaddawebpageto,forexample,asplitvieworasequence.
Toaddawebpage:
1.IntheLiveviewtab,click
.
2.SelectNewwebpage.
3.Enteranameforthewebpage.
4.Enterthewebpage’sfullURL.
5.ClickOK.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=webpage
Folders
Usefolderstocategorizeitemsinatreeviewnavigation.Folderscancontainsplitviews,sequences,cameraviews,maps,webpages,
andotherfolders.
Toaddafolder:
1.IntheLivevieworRecordingstab,click
.
2.SelectNewFolder.
3.Enteranameforthefolder,andclickOK.
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AXISCameraStationPro
Recordings
Recordings
FromtheRecordingstabyoucanhandlerecordingsearches,playback,andexport.Thetabconsistsofaviewoftherecordingand
twopanelswhereyoucanndviews,images,playbacktools,andcamerasoftheconnectedserversgroupedbytheservername,
seeLiveview.
Fromthemainviewoftherecording,youcanmanagetheimageinthesamewayasyoucanintheliveview.Formoreinformation,
gotoImagemanagementinliveviewonpage15.
Tochangerecordingmethodandrecordingsettingssuchasresolution,compressionandframerate,seeRecordingmethod.
Note
Youcan’tmanuallydeleterecordingsfrom.YoumustchangetheretentiontimeunderConguration>Storage>
Selectiontodeletetheoldrecordings.
Playbackrecordings
Recordingsfrommultiplecamerascanplayatthesametimewhenyouputtheplaybackmarkerovermultiplerecordingsinthe
timeline.
Youcandisplayliveandrecordedvideoatthesametimewhenyouusemultiplemonitors.
Playbacktimeline
Usethetimelinetonavigateintheplaybackandndwhenarecordingoccurred.Aredlineinthetimelinesymbolizesamotion
detectionrecording.Abluelineinthetimelinesymbolizesarecordingtriggeredbyanactionrule.Hoveroverarecordinginthe
timelinetoshowtherecordingtypeandtime.Togetabetterviewandndrecordings,youcanzoomin,zoomout,anddragthe
timeline.Theplaybackpausestemporarilywhenyoudragthetimelineandresumeswhenyourelease.Inarecording,movethe
timeline(scrubbing)togetanoverviewofthecontentandndspecicoccurrences.
Findrecordings
Clicktoselectadateandtimeinthetimeline.
Usetheltertocongurewhattypeofrecordingstoshowin
thetimeline.
Usetondsavedbookmarks,seeBookmarks.
Clicktoopenalistofrecordingsandbookmarkscreatedwith
theAxisbodyworncamera.Hereyoucansearchfordateand
time,recordingactivationmethod,andanycategoriesand
notesthatthecamerauseraddedinAXISBodyWornAssistant.
Smartsearch1
UseSmartsearchtosearchforrecordings,seeSmartsearch1.
Playbackrecordings
Playtherecording.
Pausetherecording.
Jumptothestartoftheongoingorpreviousrecordingorevent.
Right-clicktogotorecordings,events,orboth.
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AXISCameraStationPro
Recordings
Jumptothestartofthenextrecordingorevent.Right-clickto
gotorecordings,events,orboth.
Gotothepreviousframeinarecording.Pausetherecording
tousethisfeature.Right-clicktosethowmanyframestoskip
(upto20frames).
Gotothenextframeinarecording.Pausetherecordingto
usethisfeature.Right-clicktosethowmanyframestoskip
(upto20frames).
Changetheplaybackspeedusingthemultipliersinthe
drop-downmenu.
Muteaudio.Onlyrecordingswithaudiohavethisfeature.
Audioslider
Slidetochangetheaudiovolume.Onlyrecordingswithaudio
havethisfeature.
ShowallbodywornmetadataShowthemetadataforabodywornsystemanddisplaynotes
andcategoriesfromAXISBodyWornAssistant.
Pan,tiltandzoom
Clicktheimageandscrollupordowntozoominandoutofthe
imageandmovetheviewtoseeotherpartsoftheimage.To
zoominonanarea,placethecursorinthedesiredareaand
scrolltozoom.
Bookmarks
Note
Youcan’tdeletealockedrecordingunlessyoumanuallyunlockit.
Thesystemdeleteslockedrecordingswhenyouremovethecamerafrom.
Clicktoshowallthebookmarks.Tolterthebookmarks,click
theicon.
Addanewbookmark.
Meansthatit’salockedrecording.Therecordingincludesvideo
2.5minutesbeforeandafterthebookmark.
Editthebookmarkname,description,andunlockorlockthe
recording.
Removeabookmark.Toremovemultiplebookmarks,select
multiplebookmarksandholddownCTRLorSHIFTtoremove
multiplebookmarks.
Preventrecordingdeletion
Selectorcleartolockorunlocktherecording.
Addbookmarks
1.Gototherecording.
2.Inthetimelineofthecamera,zoominandoutandmovethetimelinetoputthemarkeratyourdesiredposition.
3.Click
.
4.Enterthebookmarknameanddescription.Usekeywordsinthedescriptiontomakethebookmarkeasytondand
recognize.
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AXISCameraStationPro
Recordings
5.SelectPreventrecordingdeletiontolocktherecording.
Note
It’snotpossibletodeletealockedrecording.Tounlocktherecording,cleartheoptionordeletethebookmark.
6.ClickOKtosavethebookmark.
Exportrecordings
FromtheExporttab,youcanexportrecordingstoalocalstorageornetworklocation.Here,youcanalsondinformationanda
previewoftherecording.It’spossibletoexportmultiplelesatthesametime,andyoucanselecttoexportitto.asf,.mp4,and
.mkv.Toplayyourrecordings,useWindowsMediaPlayer(.asf)orAXISFilePlayer(.asf,.mp4,.mkv).AXISFilePlayerisafreevideo
andaudioplaybacksoftwarethatdoesn’trequireinstallation.
Note
InAXISFilePlayer,youcanchangetheplaybackspeedofrecordingsinthe.mp4and.mkvformats,butnotinthe.asfformat.
Beforeyoustart,makesureyouhavepermissiontoexport.SeeUserpermissionforexportingonpage28.
Exportrecordings
1.IntheRecordingstab,selectacameraoraview.
2.Addtherecordingstotheexportlist.Recordingsinthetimelinethataren’tincludedintheexportgetastripedcolor.
2.1Click
toshowtheselectionmarkers.
2.2Movethemarkerstoincludetherecordingsthatyouwanttoexport.
2.3Click
toopentheExporttab.
3.ClickExport....
4.Selectafoldertoexporttherecordingsto.
5.ClickOK.TheexportrecordingstaskappearsintheTaskstab.
Theexportfolderincludes:
Therecordingsintheselectedformat.
A.txtlewithnotesifyouselectIncludenotes.
AXISFilePlayerifyouselectIncludeAXISFilePlayer.
An.asxlewithaplaylistifyouselectCreateplaylist(.asx).
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AXISCameraStationPro
Recordings
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=export-recordings
Exportrecordings
Recordingstab
Toselectmultiplerecordings,clickandmovetheselection
markerstothedesiredstartandstop.
Toexportrecordingswithinthesectionmarkers,click.
AddrecordingsToexportasinglerecording,right-clickarecordingand
selectExport>Addrecordings.
AddeventrecordingsToaddallrecordingsthatoccurredwithinthetimeofan
event,right-clickarecordingandselectExport>Addevent
recordings.
RemoverecordingsToremovearecordingfromtheexportlist,right-clicka
recordingandselectExport>Removerecordings.
RemoverecordingsToremovemultiplerecordingswithintheselectionmarkers
fromtheexportlist,right-clickoutsideofarecordingandselect
Export>Removerecordings.
Exporttab
AudioToexcludeaudiointheexportedrecording,deselectthe
checkboxintheAudiocolumn.Toalwaysincludeaudioin
exportedrecordings,gotoConguration>Server>Settings
>ExportandselectIncludeaudiowhenaddingrecordings
toexport.
Toedittherecording,selectarecordingandclick.See
Editrecordings(redaction)beforeexportingonpage28.
Toeditthenotesfortherecording,selectarecordingandclick
.
Toremovetherecordingfromtheexportlist,selectarecording
andclick
.
Switchtoexport
TochangetotheExporttabiftheIncidentreporttabisopen,
clickSwitchtoexport.
PreferredstreamproleSelectthestreamproleinthePreferredstreamproleeld.
PreviewTopreviewarecording,clicktherecordingintheexportedlist
toplayit.Youcanonlypreviewmultiplerecordingsiftheyare
fromonecamera.
SaveIfyouwanttosavetheexportlisttoale,clickSave.
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AXISCameraStationPro
Recordings
Exporttab
LoadIfyouwanttoincludeapreviouslysavedexportlist,clickLoad.
IncludenotesToincludenotesoftherecordings,selectIncludenotes.The
notesareavailablebothasa.txtleintheexportedfolderand
asabookmarkintherecordinginAXISFilePlayer.
AdjuststartandendtimeToadjusttherecordingstartandendtime,gotothetimelinein
thepreviewandadjustthestartandendtimes.Thetimeline
showsuptothirtyminutesofrecordingbeforeandafterthe
selectedrecording.
AddsnapshotToaddsnapshots,dragthetimelineinthepreviewtoaspecic
location.Right-clickthepreviewandselectAddsnapshot.
Advancedsettings
IncludeAXISFilePlayerToincludeAXISFilePlayerwiththeexportedrecordings,
selectIncludeAXISFilePlayer.
Createplaylist(.asx)
Tocreateaplaylistin.asxformatusedbyWindowsMedia
Player,selectCreateplaylist(.asx).Therecordingswillplayin
theorderinwhichtheywererecorded.
AdddigitalsignatureTopreventimagetampering,selectAdddigitalsignature.
Thisoptionisonlyavailableforrecordingsinthe.asfformat.
SeePlayandverifyexportedrecordingsonpage29.
ExporttoZipleToexporttoaZiple,selectExporttoZipleandchooseto
enterapasswordfortheexportedZiple.
ExportformatFromtheExportformatdrop-downmenu,selectaformatto
exporttherecordingsto.Exportedrecordingsdoesn’tinclude
audioinG.711orG.726formatifyouselectMP4.
EditedvideoencodingForeditedvideos,youcansetthevideoencodingformat
toAutomatic,H.264,orM-JPEGunderEditedvideo
encoding.ChooseAutomatictouseM-JPEGforM-JPEG
formatandH.264forotherformats.
Userpermissionforexporting
Toexportrecordingsorgenerateincidentreportsyouneedtohavepermission.Youcanhavepermissionforoneorboth.Whenyou
click
intheRecordingstab,theconnectedexporttabopens.
Tocongurethepermissions,gotoCongureuserpermissionsonpage1 10.
Editrecordings(redaction)beforeexporting
1.IntheExporttaborIncidentreporttab,selectarecordingandclick
.
2.Movethetimelinetotherstoccurrenceofthemovingobjectyouwanttocover.
3.ClickBoundingboxes>Addtoaddanewboundingbox.
4.GotoBoundingboxoptions>Sizetoadjustthesize.
5.Movetheboundingboxandputitovertheobject.
6.GotoBoundingboxoptions>FillsetittoPixelatedorBlack.
7.Whentherecordingplays,right-clicktheobjectandselectAddkeyframe.
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AXISCameraStationPro
Recordings
8.Toaddcontinuouskeyframes,movetheboundingboxtocovertheobjectwhiletherecordingplays.
9.Movethetimelineandmakesurethattheboundingboxcoverstheobjectthroughouttherecording.
10.Tosetanend,right-clickthediamondshapeinthelastkeyframe,andselectSetend.Thisremovesthekeyframes
aftertheendpoint.
Note
Youcanaddmultipleboundingboxesinthevideo.Iftheboundingboxesoverlap,theoverlappedpartllsintheorderof
Black,Pixelated,andClear.
RemoveallToremoveallboundingboxes,clickBoundingboxes>Remove
all.
Removekeyframe
Toremoveakeyframe,right-clickthekeyframeandselect
Removekeyframe.
1.Createaboundingbox,seeBluramovingobjectonpage28.
2.GotoBoundingboxoptions>FillandsetittoClear.
3.GotoVideobackgroundandsetittoPixelatedorBlack.
Pixelateallbutthis
Selectmultipleboundingboxesinthelist,right-clickandselect
Pixelateallbutthis.TheselectedboundingboxesturnsClear
andthenotselectedturnsPixelated.
Togenerateboundingboxesfromtheanalyticdata,turnonthecamera’sanalyticdata.SeeStreamprolesonpage45.
1.IntheExporttaborIncidentreporttab,click
.
2.ClickGenerateboundingboxes.
3.Makesurethattheboundingboxescoverthemovingobject,adjustifnecessary.
4.Selectallfortheboundingboxesorvideobackground.
Toimprovevideoediting,installtheapplicationAXISVideoContentStream1.0oncameraswithrmware5.50to9.60.startsthe
installationautomaticallywhenyouaddacameratothesystem.SeeInstallcameraapplication.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=improve-video-editing-with-axis-video-content-stream
Editrecordingsbeforeexport
Playandverifyexportedrecordings
Topreventimagetampering,youcanaddadigitalsignaturetotheexportedrecordingswithorwithoutpassword.UseAXISFile
Playertoverifythedigitalsignatureandtocheckforchangesoftherecording.
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AXISCameraStationPro
Recordings
1.Gotothefolderwiththeexportedrecordings.IftheexportedZipleispasswordprotected,inputyourpassword
toopenthefolder.
2.OpenAXISFilePlayer,theexportedrecordingsautomaticallyplays.
3.InAXISFilePlayer,click
toshowthenotesintherecordings.
4.InAXISFilePlayer,verifythedigitalsignatureforrecordingswithAdddigitalsignature.
4.1GotoTools>Verifydigitalsignature.
4.2SelectValidatewithpasswordandenteryourpasswordifit’spasswordprotected.
4.3Toseethevericationresults,clickVerify.
Exportincidentreports
FromtheIncidentreporttab,youcanexportincidentreportstoalocalstorageornetworklocation.Here,youcanincluderecordings,
snapshots,andnotesinyourincidentreports.
Beforeyoustart,makesureyouhavepermissiontoexport.SeeUserpermissionforexportingonpage28.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=export-incident-reports
Incidentreporting
Generateincidentreports
1.IntheRecordingstab,selectacameraoraview.
2.Addtherecordingstotheexportlist.SeeExportrecordingsonpage26.
3.ClickSwitchtoincidentreporttogototheincidentreporttab.
4.ClickCreatereport.
5.Selectafoldertosavetheincidentreportto.
6.ClickOK.TheexportincidentreporttaskappearsintheTaskstab.
Theexportfolderincludes:
AXISFilePlayer.
Therecordingsintheselectedformat.
A.txtleifyouselectIncludenotes.
Theincidentreport.
Theplaylistifyouexportmultiplerecordings.
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AXISCameraStationPro
Recordings
AudioToexcludeaudiointheexportedrecording,deselectthe
checkboxintheAudiocolumn.Toalwaysincludeaudioin
exportedrecordings,gotoConguration>Server>Settings
>ExportandselectIncludeaudiowhenaddingrecordings
toexport.
Toedittherecording,selectarecordingandclick.See
Editrecordings(redaction)beforeexportingonpage28.
Toeditthenotesfortherecording,selectarecordingandclick
.
Toremovetherecordingfromtheexportlist,selectarecording
andclick
.
Switchtoincidentreport
TochangetotheIncidentreporttabiftheExporttabisopen,
clickSwitchtoincidentreport.
PreferredstreamproleSelectthestreamproleinthePreferredstream
proledop-down.
PreviewTopreviewarecording,clicktherecordingintheexportedlist
anditstartstoplay.Youcanonlypreviewmultiplerecordings
iftheyarefromonecamera.
SaveIfyouwanttosavetheincidentreporttoale,clickSave.
LoadIfyouwanttoincludeapreviouslysavedincidentreport,
clickLoad.
DescriptionTheDescriptioneldautomaticallyllswithpredeneddata
fromtheDescriptiontemplate.Youcanalsoaddadditional
informationyouwanttoincludeintheincidentreport.
CategorySelectacategorythatthereportbelongsto.
ReferenceIDAReferenceIDisautomaticallygenerated,andyoucan
manuallychangeitifnecessary.Thereferenceidisuniqueand
identiestheincidentreport.
IncludenotesToincludenotesoftherecordingsandsnapshots,selectInclude
notes.Thenotesareavailablebothasa.txtleintheexported
folderandasabookmarkintherecordinginAXISFilePlayer.
EditedvideoencodingForeditedvideos,youcansetthevideoencodingformat
toAutomatic,H.264,orM-JPEGunderEditedvideo
encoding.ChooseAutomatictouseM-JPEGforM-JPEG
formatandH.264forotherformats.
AdjuststartandendtimeToadjusttherecordingstartandendtime,gotothetimelinein
thepreviewandadjustthestartandendtimes.Thetimeline
showsuptothirtyminutesofrecordingbeforeandafterthe
selectedrecording.
AddsnapshotToaddsnapshots,movethetimelineinthepreviewtoaspecic
location.Right-clickthepreviewandselectAddsnapshot.
Recordmanually
Note
Whenyouconnecttomultipleservers,youcanmanuallystartandstoparecordingonanyconnectedserver.Todothis,
selecttheserverfromtheSelectedserverdrop-downlist.
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AXISCameraStationPro
Recordings
Tomanuallystartandstoparecordingfromthemainmenu:
1.Goto
>Actions>Recordmanually.
2.Selectoneormorecameras.
3.ClickStarttostarttherecording.
4.ClickStoptostoptherecording.
TostartandstopamanualrecordingfromtheLiveviewtab:
1.GotoLiveview.
2.Movethemousepointertothecamera'sliveviewframe.
3.ClickRECtostarttherecording.Aredindicatorappearsintheviewframewhilerecording.
4.ClickRECtostoptherecording.
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AXISCameraStationPro
Smartsearch1
Smartsearch1
Usesmartsearch1tondthepartsofarecordingthathavemovementinadenedimagearea.
Toincreasesearchspeed,selectIncludeanalyticsdatainstreamproles.SeeStreamproles.
Tousesmartsearch1:
1.Click
andopenaSmartsearch1tab.
2.Selectthecamerayouwanttosearch.
3.Adjusttheareaofinterest.Youcanaddupto20pointstotheshape.Toremoveapoint,right-clickit.
4.UsetheShort-livedobjectslterandSmallobjectsltertolteroutanyunwantedresults.
5.Selectthestartandendtime,anddateforthesearch.UsetheSHIFTkeytoselectarangeofdates.
6.ClickSearch.
ThesearchresultsappearontheResultstab.Hereyoucanright-clickoneormanyresultstoexporttherecordings.
Short-livedobjectslter
Theminimumtimethatanobjectmustbeintheareaofinterest
tobeincludedinthesearchresults.
Smallobjectslter
Theminimumsizethatanobjectmusthavetobeincludedin
thesearchresults.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=smart-search
Smartsearch1
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AXISCameraStationPro
Smartsearch2
Smartsearch2
UseSmartsearch2tondmovingpersonsandvehiclesintherecordings.
WhenyouturnonSmartsearch2foranAxiscamera,startsrecordingmetadatafromthatcamera.SmartSearch2usesthemetadata
toclassifyobjectsinthesceneandletsyouuselterstondthingsofinterest.
Note
Smartsearch2requiresthefollowing:
StreaminganalyticsmetadataoverRTSP.
AXISVideoContentStreamoncameraswithAXISOSearlierthan9.60.SeeInstallcameraapplicationonpage58.
Timesynchronizationbetweentheserverandcameras.
Note
Generalrecommendations:
Werecommendusingcontinuousrecording.Usingmotiondetectioncanresultindetectionswithoutvideo.
WerecommendusingtheH.264formatifyouwanttopreviewrecordingsinthesearchresult.
Makesurethatthelightingconditionsarewithinthecameraspecicationforoptimalcolorclassication.Useadditional
lightingifneeded.
Workow
1.Conguresmartsearch2onpage137
2.Conguretimesynchronizationbetweentheserverandcameras.SeeTimesynchronizationonpage62.
3.Createalterorloadanexistinglter.SeeSearchonpage34.
4.Managesearchresults.SeeSmartsearchresultsonpage36.
Search
Tocreatealter:
1.GotoConguration>Smartsearch2>SettingsandselectthecamerasyouwanttouseinSmartsearch2.
2.Click
andopentheSmartsearch2tab.
3.Deneyoursearchcriteria.
4.ClickSearch.
Forcameraswithbackgroundserverclassication,appears
intheimage,indicatingtheclassicationstatusinthelasthour,
whenSmartsearch2hasclassiedlessthan95%detections.
Forcameraswithbackgroundserverclassication,appears
intheimage,indicatingtheclassicationstatusinthelasthour,
whenSmartsearch2hasclassiedlessthan50%detections.
CamerasTolimitthesearchbycamera,clickCamerasandselectthe
camerasyouwanttoincludeinthesearch.
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AXISCameraStationPro
Smartsearch2
SearchintervalTolimitthesearchbytime,clickSearchintervalandselecta
timerange,orcreateacustominterval.
Person
Todetectpersons,clickObjectcharacteristics>Pre-classied,
selectPersonandtheclothingcolors.Youcanselectmultiple
colors.
Vehicle
Todetectvehicles,clickObjectcharacteristics>Pre-classied
andselectthevehicletypesandcolors.Youcanselectmultiple
vehicletypesandvehiclecolors.
VisualsimilarityYoucanuseasearchresultwithapersonintheimagetosearch
forvisuallysimilarpersons.Openthecontextmenu
ina
searchresultitemandselectUseasvisualsimilarityreference.
ThenclickSearch.
AreaTolterbyarea,clickArea,selectacamera,andturnonFilter
byareaonthiscamera.Adjusttheareaofinterestintheimage
andaddorremovepointsofyouneedto.
LinecrossingTolterbylinecrossing,clickLinecrossing,selectacamera
andturnonFilterbylinecrossingonthiscamera.Adjustthe
lineintheimageandaddorremovepointsofyouneedto.
SizeanddurationTolterbysizeandduration,clickSizeandduration,selectthe
cameraandturnonFilterbysizeanddurationonthiscamera.
Adjusttheminimumwidthandheightasapercentageofthe
totalimage.Adjusttheminimumdurationinseconds.
SpeedTolterbyspeed,clickSpeed,selectthecameraandturnon
Filterbyspeedonthiscamera.Specifythespeedrangethat
youwanttoincludeinthelter.
Note
Thespeedlterisavailableforproductslikeradarsand
fusioncamerasthatcandetectspeed.
Unknownobjectdetections
ToincludethedetectionsthatSmartsearch2classiesas
unknown,selectObjectcharacteristicsandthenUnknown
objectdetections.
Fordeviceswithdeeplearningcapability,youcansettheserver
classicationstrategytodecidehowtousetheclassicationon
deviceandclassicationonserver.Toselectserverclassication
strategy,click
.Serverclassicationgivesyoumoredetailed
searchresults,includingdetectionsthedevicedidn’tclassify.
Notusingserverclassicationgivesyoufastersearchresults.
Tosavealter,click,typealternameandclickSave.
Toreplaceanexistinglter,click,selectanexistinglter
andclickReplace.
Toloadarecentsearch,click>Recentsearchesandselect
asearch.
Toloadasavedlter,click
>Savedltersettingsand
selectasetting.
Toresetalter,clickandclickReset.
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AXISCameraStationPro
Smartsearch2
Smartsearchresults
Togroupdetectionsthatarelikelytobelongtothesameevent,
youcangroupthemintimeintervals.Selectanintervalfrom
the
drop-downmenu.
Latestrst
Smartsearch2showsthesearchresultsindescendingorder
withthelatestdetectionsrst.Click
Oldestrsttoshow
theoldestdetectionsrst.
CondencelevelTofurtherlterthesearchresults,clickCondenceleveland
setthecondencelevel.Highcondenceignoresuncertain
classications.
Columns
Toadjustthesizeofthethumbnailsinthesearchresult,click
Columnsandchangethenumberofcolumns.
DetectionviewToshowacroppedviewofthedetectedobjectasthumbnail,
selectDetectionview.
DetectionreportTogenerateadetectionreport,expandtheclassicationdetails
andscrolldowntothebottom.ClickDetectionreportand
choosealocationtosavethereport.Thedetectionreport
includestherecording,snapshots,andtrackingdetails.
Limitations
Highorveryvariablenetworklatencycancausetimesynchronizationissuesandaffecttheclassicationofdetections
basedonanalyticsmetadata.
Classicationofobjecttypesanddetectionaccuracyarenegativelyaffectedbylowimagequalityduetohighcompression
levels,weatherconditionssuchasheavyrainorsnow,andcameraswithlowresolution,heavydistortion,largeeld
ofview,orexcessivevibrations.
Smartsearch2maynotdetectsmallanddistantobjects.
Colorclassicationdoesn’tworkindarknessorwithIRillumination.
Bodyworncamerasarenotsupported.
Radarcanonlydetectpersonandothervehicle.It’snotpossibletoenablebackgroundserverclassicationforradar.
Objectclassicationhasunknownbehaviorforthermalcameras.
Smartsearch2doesn'tdetectmovingobjectswhenaPTZpresetpositionchangesandforashortrecalibrationperiod
afterthepositionchange.
Linecrossingandarealtersdon’tfollowPTZpositionchanges.
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AXISCameraStationPro
Datasearch
Datasearch
Datasearchletsyounddatafromanexternalsource.Asourceisasystemordevicethatgeneratesdatathatyoucanusetond
outmoreaboutwhathappenedinanevent.SeeExternaldatasourcesonpage62formoreinformation.Hereareafewexamples:
Aneventgeneratedbyanaccesscontrolsystem.
AlicenseplatecapturedbyAXISLicensePlateVerier.
AspeedcapturedbyAXISSpeedMonitor.
Tochangethetimekeepsexternaldata,gotoConguration>Server>Settings>Externaldata.
Tosearchdata:
1.Click
andselectDatasearch.
2.Selectasearchinterval.
3.Selectadatasourcetypefromthedrop-downlist.
4.ClickSearchoptionsandapplyanyadditionallters.Thelterscanvarydependingonthedatasourcetype.
5.Enteranykeywordsinthesearcheld.SeeOptimizeyoursearchonpage38.
6.ClickSearch.
Datasearchbookmarksthedatageneratedfromthesourceifyou’vecongureditwithaview.Clickthedatainthelisttogotothe
recordingassociatedwiththeevent.
Timeinterval
LiveTosearchreal-timedata,selectLiveasthetimeinterval.Data
searchcandisplayamaximumof3000livedataevents.Live
modedoesn’tsupportsearchoperators.
Youcanlterthesearchresultondifferenttypesofsources:
Datasourcetype
AlldataThisoptionincludesdatafrombothcomponentandexternal
sources.
AccesscontrolAccesscontrolisanexampleofacomponentthatproduces
data.Usethisoptionifyouwanttoincludedataonlyfrom
thisspeciccomponent.
ThirdpartyUsethisoptionifyouwanttoincludedatafromthirdparty
sourcesotherthantheconguredcomponents.
Dependingonthedatasourceyoucangetdifferentitemsinyoursearchresult.Hereareafewexamples:
Searchresults
ServerTheserverthattheeventdataaresentto.Onlyavailablewhenconnectingto
multipleservers.
LocationThenameofthedoorandthenameofthedoorcontrollerwithIPaddress.
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AXISCameraStationPro
Datasearch
Enterspeed
Thespeed(kilometersperhourormilesperhour)whentheobjectenterstheRadar
MotionDetection(RMD)zone.
Classication
Theobjectclassication.Forexample:Vehicle.
ToexportthesearchresultstoaPDFortextle,clickDownloadsearchresult.Thisfeatureonlyexportseventinformation,not
recordingsorimages.
Optimizeyoursearch
Youcanusethefollowingsearchoperatorsformorepreciseresults:
Usequotationmarks""forexactmatcheswithkeywordsAsearchfor"door1"returnsresultscontaining
“door1”.
Asearchfordoor1returnsresultscontaining
both“door”and“1”.
UseANDtondmatchescontainingallkeywords.AsearchfordoorAND1returnsresults
containingboth“door”and“1”.
Asearchfor"door1"AND"doorforced
open"returnsresultscontainingboth“door1”
and"doorforcedopen”.
UseORor|tondmatchescontaininganykeyword.Asearchfor"door1"OR"door2"returns
resultscontaining“door1”or"door2”.
Asearchfordoor1ORdoor2returnsresults
containing“door”or“1”or“2”.
Useparentheses()togetherwithANDorOR.Asearchfor(door1ORdoor2)AND
"Doorforcedopen"returnsresults
containingoneofthefollowing:
-“door1”and"Doorforcedopen”
-“door2”and"Doorforcedopen”
Asearchfordoor1AND(door(forced
openORopentoolong))returnsresults
containingoneofthefollowing:
-“door1”and“doorforcedopen”
-”door1”and“dooropentoolong”
Use>,>=,<,or<=tolternumbersinaspeciccolumn.Asearchfor[Maxspeed]>28returns
resultscontaininganumbergreaterthan28inthe
Maxspeedcolumn.
Asearchfor[Averagespeed]<=28
returnsresultscontaininganumberlessthanor
equalto28intheAveragespeedcolumn.
UseCONTAINStosearchfortextinspeciccolumn.Asearchfor[Cardholder]CONTAINS
Oscarreturnsdatawhere‘Oscar’isinthe
Cardholdercolumn.
Asearchfor[Door]CONTAINS"door1"
returnsdatawhere‘door1’isintheDoorcolumn.
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AXISCameraStationPro
Configuration
Configuration
OntheCongurationtab,youcanmanageandmaintainconnecteddevices,aswellassettingsfortheclientandservers.Click
andselectCongurationtoopentheCongurationtab.
Conguredevices
In,adevicereferstoanetworkproductwithanIPaddress.Acamerareferstoavideosource,suchasanetworkcameraoravideoport
(withaconnectedanalogcamera)onamulti-portvideoencoder.Forexample,a4-portvideoencoderisonedevicewithfourcameras.
Note
onlysupportsdeviceswithIPv4addresses.
SomevideoencodershaveoneIPaddressforeachvideoport.Inthiscase,treatseachvideoportasonedevicewith
onecamera.
In,adevicecanbe:
anetworkcamera
avideoencoderwithoneormorevideoports
anauxiliarynon-cameradevice,forexampleanI/Oaudiodevice,anetworkspeakeroradoorcontroller
anintercom
Youcanperformthefollowingactionsfordevices:
Addcamerasanddeviceswithoutvideocapabilities.SeeAdddevices.
Editpreferencesofconnectedcameras.SeeCameras.
Editpreferencesofnon-cameradevices.SeeOtherdevices.
Editstreamprolesinregardtoresolution,formatandmore.SeeStreamproles.
Adjustimagesettingsinrealtime.SeeImageconguration.
AddorremovePTZpresets.SeePTZpresets.
Manageandmaintainconnecteddevices.SeeDevicemanagement.
Manageexternaldatasources.SeeExternaldatasourcesonpage62.
Adddevices
Note
Thesystemconsidersviewareasasindividualcameras.Youmustcreateviewareasinthecamerabeforeusingthem.
SeeUseviewareas.
Whenyouaddadevice,thedevicesynchronizesitstimewithserver.
Werecommendthatyoudon’tusespecialcharacterssuchasÅ,Ä,andÖinadevice’shostname.
1.Findyourdevices,videostreamsorprerecordedvideos.
-Findyourdevicesonpage40
-Findyourvideostreamsonpage41
-Findprerecordedvideosonpage41
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AXISCameraStationPro
Configuration
2.Adddevices,videostreamsorprerecordedvideosonpage42
Youmustresolveanyissuesshowninthedevicestatuscolumnbeforeyoucanaddadevice.
(empty)
Ifthere’snostatusyoucanaddthedeviceto.
Communicating
serveristryingtoaccessthedevice.
HTTPScerticatenottrustedcan'tverifythattheHTTPScerticateonthedeviceissigned
byatrustedissuer.
Communicationerror
can'tcontactthedevice.
Enterpassworddoesn’tknowwhichcredentialstousetoaccessthedevice.
Clickthelinktoenterausernameandpasswordforan
administratoraccountonthedevice.Bydefault,willusethis
usernameandpasswordforalldevicesonwhichtheuserexists.
Setpassword
Therootaccountandpasswordisnotsetuporthedevicestill
usesthedefaultpassword.Clickthelinktosettherootuser
password.
EnteryourpasswordorclickGeneratetogeta
password.Werecommendthatyoushowthe
generatedpasswordandmakeacopyofit.
Selecttousethispasswordforalldeviceswiththe
Setpasswordstatus.
Modelnotsupporteddoesn’tsupportthedevicemodel.
Obsoletermware
Thedevice’srmwareisoldandyoumustupdateitbeforeyou
canaddthedevice.
FaultydeviceThedeviceparametersretrievedbyarecorrupt.
SettiltorientationClickthelinktoselecttiltorientationCeiling,Wall,orDesk,
dependingonhowthecameraismounted.Tiltorientationisa
requiredsettingforsomecameramodels.
Unsupportedthird-partydevicedoesn’tsupportthisthird-partydevice.
CanonlybeusedwithAXISCompanionThedeviceisdesignedforAXISCompaniononly.
Findyourdevices
Tonddevicesthataren’tlisted:
1.GotoConguration>Devices>Adddevices.
2.ClickCanceltostoptheongoingnetworksearch.
3.ClickManualsearch.
4.TondmultipledevicesinoneormoreIPranges:
4.1SelectSearchoneormoreIPranges.
4.2TypetheIPrange.Forexample:192.168.10.*,192.168.20-22.*,192.168.30.0-50
-Useawildcardforalladdressesinagroup.
-Useadashforarangeofaddresses.
-Useacommatoseparatemultipleranges.
4.4Tochangethedefaultport80,typetheportrange.Forexample:80,1080-1090
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AXISCameraStationPro
Configuration
-Useadashforarangeofports.
-Useacommatoseparatemultipleranges.
4.3ClickSearch.
5.Tondoneormorespecicdevices:
5.1SelectEnteroneormorehostnamesorIPaddresses.
5.2EnterthehostnamesorIPaddressesseparatedbycomma.
5.3ClickSearch.
6.ClickOK.
Findyourvideostreams
Youcanaddthevideostreamsthatsupportthefollowing:
Protocol:RTSP,HTTP,HTTPS
Videoencoding:M-JPEGforHTTPandHTTPS,H.264forRTSP
Audioencoding:AACandG.711forRTSP
SupportedvideostreamURLschemes:
rtsp://<address>:<port>/<path>
Forexample:rtsp://<address>:554/axis-media/media.amp
http://<address>:80/<path>
Forexample:http://<address>:80/axis-cgi/mjpg/video.cgi?date=1&clock=1
&resolution=1920x1080
https://<address>:443/<path>
Forexample:https://<address>:443/axis-cgi/mjpg/video.cgi?date=1&clock=1
&resolution=1920x1080
1.GotoConguration>Devices>Adddevices.
2.ClickEnterstreamURLsandenteroneormorestreamURLsseparatedbycomma.
3.ClickAdd.
Findprerecordedvideos
Youcanaddprerecordedvideosinthe.mkvformatto.
.mkvlerequirements:
Videoencoding:M-JPEG,H.264,H.265
Audioencoding:AAC
1.CreateafolderPrerecordedVideosunderC:\ProgramData\AxisCommunications\AXISCamera
StationServer.
2.Adda.mkvletothefolder.
3.Todewarptheprerecordedvideo,adda.dewarplewiththesamenameasthe.mkvletothefolder.SeeImage
congurationonpage48formoreinformation.
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AXISCameraStationPro
Configuration
4.GotoConguration>Devices>AdddevicesandturnonIncludeprerecordedvideo.
Youcanndyourprerecordedvideoandseveralprerecordedvideosprovidedbythesystem.
Adddevices,videostreamsorprerecordedvideos
1.Inamulti-serversystem,selectaserverfromtheSelectedserverdrop-downlist.
2.GotoConguration>Devices>Adddevices.
3.Ifyouwanttochangethedevice’sname,clickthenameinthelistandenteranewname.
4.Selectthedevices,videostreams,orprerecordedvideos.ClickAdd.
5.ChoosewhethertousehostnamesinsteadofIPwhenpossibleforthedevices.
6.ChooseQuickcongurationifyoujustwanttocongurethebasicsettings.
Ifyou’reimportingaSiteDesignerproject,seeImportSiteDesignerprojects.
7.ClickInstall.automaticallyenablesHTTPSonthedevicesthatsupportit.
ImportSiteDesignerprojects
AXISSiteDesignerisanonlinedesigntoolthathelpsyoubuildasitewithAxisproductsandaccessories.
Ifyou'vecreatedasiteinAXISSiteDesigner,youcanimporttheprojectsettingsto.Youcanaccesstheprojectusinganaccess
codeoradownloadedSiteDesignersetuple.
Toimportasitedesignerprojectto:
1.Generateanaccesscodetothesitedesignerprojectordownloadaprojectle.
1.1Signintohttp://sitedesigner.axis.comwithyourMyAxisaccount.
1.2Selectaprojectandgototheprojectpage.
1.3ClickShare.
1.4ClickGeneratecodeifyourserverhasaninternetconnection.OrclickDownloadsettingsleifyourserver
doesn’thaveaninternetconnection.
2.Intheclient,gotoConguration>Devices>Adddevices.
3.Selectthecameras,andclickAdd.
4.SelectSiteDesignercongurationandclickNext.
5.SelectAccesscodeandentertheaccesscode.OrselectChooseleandndthedownloadedSiteDesignersetuple.
6.ClickImport.Atimport,triestomatchtheSiteDesignerprojectwiththeselectedcamerasbyIPaddressorproductname.
Youcanselectthecorrectcamerafromthedrop-downmenuifthematchfails.
7.ClickInstall.
importsthefollowingsettingsfromtheSiteDesignerproject:
Encoders,videodecoders,doorcontrollers,
radardetectors,andspeakers
Cameras,intercoms,andF/FAseries
Scheduleswithnameandtimeslots
Mapswithname,iconcolor,iconlocation,
anditemname
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AXISCameraStationPro
Configuration
Encoders,videodecoders,doorcontrollers,
radardetectors,andspeakers
Cameras,intercoms,andF/FAseries
Name
Description
Motiontriggeredrecording:schedule
andrecordingproleincludingframe
rate,resolution,videoencoding,and
compression
Continuousrecording:scheduleand
recordingproleincludingframe
rate,resolution,videoencoding,and
compression
Zipstreamstrength
Audiosettingsforliveviewandrecordings
Retentiontimeforrecordings
Note
Ifyou'vedenedjustoneoftherecordingprolesoriftherearetwoidenticalrecordingprolesintheSiteDesigner
project,setstheproletomedium.
Ifyou'vedenedbothrecordingprolesintheSiteDesignerproject,setsthecontinuousrecordingproletomedium
andthemotion-triggeredrecordingtohigh.
optimizestheaspectratio,meaningtheresolutioncandifferbetweentheimportandtheSiteDesignerproject.
cansettheaudiosettingsifthedevicehasabuilt-inmicrophoneorspeaker.Touseanexternalaudiodevice,youmust
manuallyenableitafterinstallingit.
doesn'tapplyaudiosettingstointercomsevenifthesettingsinSiteDesignerdiffer.Onintercoms,audioisalways
oninLiveviewonly.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=import-site-designer-projects
Addthird-partydevices
Youcanaddthird-partydevicestointhesamewayyouaddAxisproducts.SeeAdddevices.
Note
Youcanalsoaddthird-partydevicesasvideostreamsin.SeeFindyourvideostreamsonpage41.
Forinformationaboutsupportforthird-partydevices,seethelatesttechnicalpaper.
supportsthefollowingfunctionsforthird-partydevicesaccordingtoIEC62676-2-31andIEC62676-2-32:
Cameradiscovery
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AXISCameraStationPro
Configuration
Videoencoding:M-JPEG,H.264
Audioencodings:G.711(one-way,fromthedeviceto)
Onevideoprolepercamera
Liveview
ContinuousandManualrecordings
Playback
Recordingsexports
Deviceeventtriggers
PTZ
Useviewareas
Somecameramodelssupportviewareas.listsviewareasasindividualcamerasontheAdddevicespage.SeeAdddevices.
Note
Allviewareasinanetworkcameracountsasonecamerainthetotalnumberofcamerasallowedbythelicense.
Thenumberofcamerasyoucanadddependsonthelicense.
Eachlicenseallowsacertainnumberofcameras.
Touseviewareasin,youmustrstenabletheminthecamera:
1.GotoConguration>Devices>Cameras.
2.SelectthecameraandclickthelinkintheAddresscolumn.
3.Inthecamera'scongurationpage,entertheusernameandpasswordtologin.
4.ClickHelpforinstructionsonwheretondthesetting,whichdiffersdependingonthecameramodelandrmware.
Replaceadevice
Youcanreplaceadeviceandkeeptheexistingcongurationandtherecordings.Toreplaceadevice:
1.OpenaCongurationtabandgotoDevices>Management.
2.Selectthedeviceyouwanttoreplaceandclick
.
3.IntheReplacedevicedialog,selectthedeviceyouwanttoreplacetheoldonewith.
4.ClickFinish.
5.TheReplaceddevicedialogappearstoconrmthatthedevicewassuccessfullyreplaced.ClickOK.
6.Checkthecongurationofthenewdevicetomakesurethesettingsarecorrect,andthedevicefunctionsnormally.
Cameras
GotoConguration>Devices>Camerastoviewthelistofallcamerasaddedinthesystem.
Onthispageyoucan:
Clickacamera’saddresstoopentheitswebinterface.Thisrequiresthatthere’snoNATorrewallbetweentheclient
andthedevice.
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AXISCameraStationPro
Configuration
Editthecamerasettings.SeeEditcamerasettings.
Removecameras.Doingthis,deletesallrecordings,includinglockedones,associatedwiththedeletedcameras.
Editcamerasettings
Toeditcamerasettings:
1.GotoConguration>Devices>Cameras.
2.SelectacameraandclickEdit.
EnabledTopreventrecordingandviewingofthevideostream,deselect
Enabled.Youcanstillcongurerecordingandliveview.
ChannelWhenChannelisavailableformultiportvideoencoders,select
theportnumber.
WhenChannelisavailableforviewareas,selectthenumber
correspondingtotheviewarea.
UsernameUsernameforanadministratoraccountonthecamera.
PasswordPasswordforanadministratoraccountonthecamera.usesthe
passwordtocommunicatewiththecamera.
Otherdevices
GotoConguration>Devices>Otherdevices,toviewalistofdeviceswithoutvideocapabilities.Thelistincludesdoorcontrollers,
audiodevices,andI/Omodules.
Forinformationaboutsupportedproducts,gotowww.axis.comSeeUseaudiofromotherdevices.
Onthispage,youcan:
Clickadevice’saddresstoopenitswebinterface.Thisrequiresthatthere’snoNATorrewallbetweentheclientandthe
device.
Editthedevicesettings,suchasdevicename,address,andpassword.
Removedevices.
Editotherdevicesettings
Toeditthesettingsfornon-cameradevices:
1.GotoConguration>Devices>Otherdevices.
2.SelectadeviceandclickEdit.
UsernameUsernameforanadministratoraccountonthedevice.
PasswordPasswordforanadministratoraccountonthedevice.usesthe
passwordtocommunicatewiththedevice.
Streamproles
Astreamproleisagroupofsettingsthataffectthevideostream,suchasresolution,videoformat,framerate,andcompression.Go
toConguration>Devices>StreamprolestoopentheStreamprolespage.Thepagedisplaysalistofallcameras.
ThefollowingprolesareavailableinLiveviewandrecordingssettings:
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AXISCameraStationPro
Configuration
High-Optimizedforthehighestqualityandresolution.
Medium-Optimizedtobalancehighqualitywithperformance.
Low-Optimizedforperformance.
Note
ThestreamproleissettoAutomaticinLiveviewandrecordingsbydefault,meaningthestreamprolechanges
automaticallytoHigh,Medium,orLowdependingontheavailablesizeforthevideostream.
Editstreamproles
1.GotoConguration>Devices>Streamproles,andselectthecamerasyouwanttocongure.
2.UnderVideoproles,congureresolution,videoformat,framerate,andcompression.
3.UnderAudio,congurethemicrophoneandspeaker.
4.UnderAdvanced,congureanalyticsdata,FFmpegstreaming,PTZautotrackingobjectindicators,andcustomizedstream
settings.Thesesettingsaren’tavailableforallproducts.
5.ClickApply.
Videoproles
EncoderAvailableoptionsdependonthevideoencoder
congurationsonthedevice.Thisoptionisonly
availableforthird-partydevices.
Youcanonlyuseavideoencodercongurationfor
onevideoprole.
Ifthedevicehasonlyoneencoderconguration,
onlytheMediumproleisavailable.
ResolutionAvailableoptionsdependoncameramodel.Ahigherresolution
givesanimagewithmoredetailsbutrequiresmorebandwidth
andstoragespace.
FormatAvailableoptionsdependoncameramodel.Mostcamera
modelssupportH.264,whichrequireslessbandwidthand
storagespacecomparedto,forexample,M-JPEG.Camerascan
onlyhaveonevideoprolewithMPEG-4atatime.
FramerateTheactualframeratedependsoncameramodel,network
conditionsandcomputerconguration.
Compression
Lowercompressionimprovesimagequality,butrequiresmore
bandwidthandstoragespace.
Zipstream
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AXISCameraStationPro
Configuration
Default
UsetheZipstreamsettingconguredthroughthe
device’swebinterfacepage.
Off
None
LowNovisibleeffectinmostscenes
MediumVisibleeffectinsomescenes:lessnoiseand
slightlylowerlevelofdetailinregionsoflower
interest
HighVisibleeffectinmanyscenes:lessnoiseandlower
levelofdetailinregionsoflowerinterest
HigherVisibleeffectinevenmorescenes:lessnoiseand
lowerlevelofdetailinregionsoflowerinterest
Strength
Zipstreamstrength
determinesthelevel
ofbitratereductioninan
H.264orH.265stream
inrealtime.Thisoption
isonlyavailableforAxis
devicesthatsupport
Zipstream.
ExtremeVisibleeffectinmostscenes:lessnoiseandlower
levelofdetailinregionsoflowerinterest
Optimizefor
storage
Zipstreamoptimizesthe
videostreamforstorage
usingtheOptimizefor
storageprole.Optimize
forstorageusesmore
advancedcompression
toolstosaveadditional
storagecomparedtothe
defaultZipstreamsetting.
Thisprolecanfurther
reducethebitrateeven
forsceneswithalotof
motion.
Theasf
formatdoesn’t
support
B-frames
usedbythis
feature.
Thisfeature
doesn’taffect
videorecorded
toAXIS
S30series
recorders.
Thisfeature
requiresAXIS
OS11.7.59or
later.
Audio
Microphone:Toassociateamicrophonetothecamera,selectBuilt-in
microphoneorlineinorotherdevice’smicrophone.SeeUse
audiofromotherdevices.
Speaker:
Toassociateaspeakertothecamera,selectBuilt-inspeakeror
lineoutorotherdevice’sspeaker.Useamicrophoneconnected
tothecomputertomakespokenannouncements.SeeUseaudio
fromotherdevices.
Usemicrophonefor:
Enablemicrophoneaudioforoneortwostreams.Youcan
enableaudioforLiveviewandrecordings,Liveviewonly,or
Recordingsonly.
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AXISCameraStationPro
Configuration
Advanced
IncludeanalyticsdataToallowdatagatheringforsmartsearchduringvideostreaming,
selectIncludeanalyticsdata.Thisoptionisavailableonlyfor
Axisdevicesthatsupportanalyticsdata.Datagatheringfor
Smartsearch1canaddlatencyinlivevideostreaming.
UseFFmpegToimprovecompatibilitywiththird-partydevices,selectUse
FFmpegtoenableFFmpegstreaming.Thisoptionisavailable
onlyforthird-partydevices.
ShowPTZautotrackingobjectindicators
ToshowtheobjectindicatorsthataredetectedbyaPTZcamera
inliveview,selectShowPTZautotrackingobjectindicators
andsetthevideostreambuffertimeupto2000milliseconds.
ThisoptionisavailableonlyforanAxisPTZcamerawithAXIS
PTZAutotracking.ForacompleteworkowtosetupAXISPTZ
Autotrackingin,seeSetupAXISPTZAutotracking.
Streamcustomization
Tocustomizethestreamsettingsforaspecicprole,enter
thesettingsseparatedby&fortheprole.Forexample,enter
overlays=off&color=0tohidetheoverlaysonthat
camera.
Thecustomsettingsoverrideanyexistingsettings.Donot
includesensitiveinformationinthecustomsettings.
Tocustomizeprolesettingsforresolution,framerate,compression,videoformatandaudio,selectthecameratocongure.For
camerasofthesamemodelthathavethesamecongurationcapabilities,multiplecamerascanbeconguredatthesametime.
SeeCongurationsettings.
Tocustomizeprolesettingsforrecordings,seeRecordingmethod.
YoucanlimittheresolutionandframerateforLiveviewtoreducebandwidthconsumption,forexample,iftheconnection
betweentheclientandserverisslow.SeeBandwidthusageinStreaming.
Useaudiofromotherdevices
Youcanuseaudiofromother,non-cameraorauxiliary,deviceswithvideofromanetworkcameraorvideoencoderforliveviewing
orrecording.
1.Addthenon-cameradeviceto.SeeAdddevices.
2.Congurethecameratouseaudiofromthedevice.SeeStreamproles.
3.EnableaudioforLivevieworRecording.SeeStreamproles.
YoucanndthefollowingexamplesinAXISCameraStationProvideotutorials:
Setupaudiodevicesandmakeliveannouncements
Createanactionbuttontomanuallyplayaudiowhenmotionisdetected
Automaticallyplayaudiowhenmotionisdetected
Addanaudiocliptospeakerand
Imageconguration
Youcanconguretheimagesettingsforthecamerasconnectedto.
Note
Thechangesonimagecongurationareappliedinstantly.
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AXISCameraStationPro
Configuration
Toconguretheimagesettings:
1.GotoConguration>Devices>Imageconguration,alistofallcamerasaddedtoisdisplayed.
2.Selectthecameraandthevideofeedisshownbelowthelistinrealtime.UsetheTypetosearcheldtondaspecic
camerainthelist.
3.Conguretheimagesettings.
Imagesettings
Brightness:Adjusttheimagebrightness.Ahighervaluegivesabrighterimage.
Colorlevel:Adjustthecolorsaturation.Selectalowervaluetoreducecolorsaturation.Colorlevel0givesablackandwhite
image.Themaximumvaluegivesmaximumcolorsaturation.
Sharpness:Adjusttheamountofsharpeningappliedtotheimage.Increasingsharpnessmightincreaseimagenoise,especiallyinlow
lightsituations.Highsharpnessmightalsointroduceimageartifactsaroundareaswithhighcontrast,forexamplesharpedges.
Lowersharpnessreducesimagenoise,butmakestheimagelesssharp.
Contrast:Adjusttheimagecontrast.
Whitebalance:Selectthewhitebalanceoptioninthedrop-downlist.Whitebalanceisusedtomakecolorsintheimagelook
thesameregardlessofthecolortemperatureofthelightsource.WhenselectingAutomaticorAuto,thecameraidentiesthe
lightsourceandcompensatesforitscolorautomatically.Iftheresultisnotsatisfactory,selectanoptioncorrespondingtothetype
oflightsource.Availableoptionsdependoncameramodels.
Rotateimage:Setimagerotationdegrees.
Automaticimagerotation:Turnontoadjusttheimagerotationautomatically.
Mirrorimage:Turnontomirrortheimage.
Backlightcompensation:Turnonifabrightspotoflight,forexamplealightbulb,causesotherareasintheimagetoappeartoodark.
Dynamiccontrast(widedynamicrange):Turnontousewidedynamicrangetoimprovetheexposurewhenthereisaconsiderable
contrastbetweenlightanddarkareasintheimage.Usetheslidertoadjustdynamiccontrast.Enabledynamiccontrastinintense
backlightconditions.Disabledynamiccontrastinlowlightconditions.
Customdewarpsettings:Youcanimporta.dewarplethatcontainsthelensparameters,opticalcenters,andtiltorientationofthe
camera.ClickResettoresettheparameterstotheiroriginalvalues.
1.Createa.dewarpleincludingthefollowingparameters:
-Required:RadialDistortionX,RadialDistortionY,RadialDistortionZ,and
TiltOrientation.ThepossiblevaluesforTiltOrientationiswall,desk,andceiling.
-Optional:OpticalCenterXandOpticalCenterY.Ifyouwanttosettheopticalcenters,youmust
includebothofthetwoparameters.
2.ClickImportandnavigatetothe.dewarple.
Thefollowingisanexampleofa.dewarple:
RadialDistortionX=-43.970703RadialDistortionY=29.148499RadialDistortionZ=715.732193
TiltOrientation=DeskOpticalCenterX=1296OpticalCenterY=972
PTZpresets
Pan,tilt,zoom(PTZ)istheabilitytopan(moveleftandright),tilt(moveupanddown)andzoominandout.
GotoConguration>Devices>PTZpresets,alistofcamerasthatcanbeusedwithPTZisdisplayed.Clickacameratoviewall
presetsavailableforthecamera.ClickRefreshtoupdatethepresetlist.
YoucanusePTZwith:
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AXISCameraStationPro
Configuration
PTZcameras,thatis,cameraswithbuilt-inmechanicalPTZ
FixedcameraswheredigitalPTZhasbeenenabled
DigitalPTZisenabledfromthecamera'sbuilt-incongurationpage.Formoreinformation,seethecamera'sUserManual.Toopen
thecongurationpage,gotothedevicemanagementpage,selectthecameraandclickthelinkintheAddresscolumn.
PTZpresetscanbeconguredinandthecamera'scongurationpage.WerecommendthatyoucongurePTZpresetsin.
WhenaPTZpresetisconguredinthecamera’scongurationpage,youcanonlyviewthestreamwithinthepreset.The
PTZmovementsinliveviewcanbeseenandarerecorded.
WhenaPTZpresetisconguredin,youcanviewthecompletestreamofthecamera.ThePTZmovementsinliveview
can’tbeseenandarenotrecorded.
Note
PTZcan'tbeusedifthecamera'scontrolqueueisenabled.Forinformationaboutthecontrolqueueandhowtoenable
anddisableit,seethecamera'sUserManual.
Toaddapreset:
1.GotoConguration>Devices>PTZpresetsandselectacamerainthelist.
2.ForcameraswithmechanicalPTZ,usethePTZcontrolstomovethecameraviewtothedesiredposition.Forcameraswith
digitalPTZ,usethemousewheeltozoominanddragthecameraviewtothedesiredposition.
3.ClickAddandenteranameforthenewpreset.
4.ClickOK.
Toremoveapreset,selectthepresetandclickRemove.Thiswillremovethepresetfromandfromthecamera.
Devicemanagement
Devicemanagementprovidestoolsforadministrationandmaintenanceofdevicesconnectedto.
GotoConguration>Devices>ManagementtoopentheManagedevicespage.
IfyouhavesetupautomaticcheckfornewrmwareversionsinFirmwareupgradesettingsonpage100,alinkdisplayswhenthere
arenewrmwareversionsavailablefordevices.Clickthelinktoupgradethermwareversions.SeeUpgradermware.
IfyouhavesetupautomaticcheckfornewsoftwareversionsinUpdateonpage103,alinkdisplayswhenthereisanewversion
available.Clickthelinktoinstallanewversionof.
Alistofdevicesaddedtoisdisplayed.UsetheTypetosearcheldtonddevicesinthelist.Tohideorshowcolumns,right-clickthe
headerrowandselectwhichcolumnstoshow.Draganddroptheheaderstodisplaythecolumnsindifferentorder.
Thedevicelistincludesthefollowinginformation:
Name:Thenameofthedeviceoralistofallassociatedcameranameswhenthedeviceisavideoencoderwithmultiple
connectedcameras,oranetworkcamerawithmultipleviewareas.
MACaddress:TheMACaddressofthedevice.
Status:Thestatusofthedevice.
-OK:Thestandardstateforanestablisheddeviceconnection.
-Maintenance:Thedeviceisundermaintenanceandtemporarilyisnotaccessible.
-Notaccessible:Noconnectioncanbeestablishedwiththedevice.
-Notaccessibleoversethostname:Noconnectioncanbeestablishedwiththedeviceviaitshostname.
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-Servernotaccessible:Noconnectioncanbeestablishedwiththeserverthatthedeviceisconnectedto.
-Enterpassword:Noconnectionwiththedeviceuntilvalidcredentialsareentered.Clickthelinktoprovidevalid
usercredentials.Ifthedevicesupportsencryptedconnections,thepasswordissentencryptedbydefault.
-Setpassword:Therootaccountandpasswordisnotsetuporthedevicestillusesthedefaultpassword.Click
thelinktosettherootuserpassword.
-TypeyourpasswordorclickGeneratetoautomaticallygenerateapassworduptothelengthallowedbythe
device.Werecommendthatyoushowtheautomaticallygeneratedpasswordandmakeacopyofit.
-SelecttousethispasswordforalldeviceswiththeSetpasswordstatus.
-SelectEnableHTTPStoenableHTTPSifthedevicesupportsit.
-Passwordtype:unencrypted:Noconnectionisestablishedwiththedeviceasthedevicehaspreviously
connectedusinganencryptedpassword.Forsecurityreasons,doesnotallowuseofunencryptedpasswords
fordevicesthathavepreviouslyusedencryptedpasswords.Fordevicessupportingencryption,theconnection
typeisconguredonthedevice’scongurationpage.
-Certicateerror:Thereissomeerrorwiththecerticateonthedevice.
-Certicateabouttoexpire:Thecerticateonthedeviceisabouttoexpire.
-Certicatehasexpired:Thecerticateonthedevicehasexpired.
-HTTPScerticatenottrusted:TheHTTPScerticateonthedeviceisnottrustedby.
-HTTPfailed:NoHTTPconnectioncanbeestablishedwiththedevice.
-HTTPSfailed:NoHTTPSconnectioncanbeestablishedwiththedevice.
-HTTPandHTTPSfailed(pingorUDPOK):NoHTTPandHTTPSconnectioncanbeestablishedwiththedevice.
ThedevicerespondstopingandUserDatagramProtocol(UDP)communication.
Address:Theaddressofthedevice.Clickthelinktogotothedevice'scongurationpage.ItshowstheIPaddressor
hostnamedependingonwhichoneisusedwhenaddingthedevice.SeeDevicecongurationtabonpage61.
Hostname:Thehostnameofthedeviceifavailable.Clickthelinktogotothedevice'scongurationpage.Thehostname
displayedisthefullyqualieddomainname.SeeDevicecongurationtabonpage61.
Manufacturer:Themanufacturerofthedevice.
Model:Themodelofthedevice.
Firmware:Theversionofrmwarethedeviceiscurrentlyusing.
DHCP:IfthedeviceisconnectedtotheserverusingDHCP.
HTTPS:TheHTTPSstatusofthedevice.SeeHTTPSstatusinSecurityonpage59.
IEEE802.1X:TheIEEE802.1Xstatusofthedevice.SeeIEEE802.1XstatusinSecurityonpage59.
Server:Theserverthedeviceisconnectedto.
Tags:(Hiddenbydefault)Thetagsaddedtothedevice.
UPnPFriendlyName:(Hiddenbydefault)TheUPnPname.Thisisadescriptivenameusedtomakeiteasiertoidentifythe
device.
Youcanperformthefollowingactionsondevices:
AssignIPaddresstodevices.SeeAssignIPaddress.
Setpasswordfordevices.SeeUsermanagement.
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Upgradermwarefordevices.SeeUpgradermware.
Setdateandtimeondevices.SeeSetdateandtime.
Restartdevices.
Restoredevicestoresetmostsettings,includingthepassword,totheirfactorydefaultvalues.Thefollowingsettingsare
notreset:uploadedcameraapplications,bootprotocol(DHCPorstatic),staticIPaddress,defaultrouter,subnetmask,
systemtime.
Note
Topreventunauthorizedaccess,westronglyrecommendsettingthepasswordafterrestoringadevice.
Installcameraapplicationondevices.SeeInstallcameraapplication.
Reloaddeviceswhensettingshavebeenchangedfromthedevices'congurationpage.
Conguredevices.SeeConguredevices.
Usermanagement.SeeUsermanagement.
Managecerticates.SeeSecurityonpage59.
Collectdevicedata.SeeCollectdevicedata.
SelecttouseIPaddressorhostname.SeeConnectiononpage61.
Tagdevices.SeeTags.
Enterdevicecredentials.Right-clickadeviceandselectAdvanced>Enterdevicecredentialstoenterpasswordforthe
device.
Gotothedevice’scongurationtabandcongureyourdevice.SeeDevicecongurationtabonpage61.
AssignIPaddress
canAssignIPaddresstomultipledevices.NewIPaddressescanbeobtainedautomaticallyfromaDHCPserverorassignedfrom
anIPaddressrange.
AssigningIPaddresses
1.GotoConguration>Devices>Managementandselectthedevicestocongure.
2.Click
,orright-clickandselectAssignIPaddress.
3.Ifsomeofthedevicescan'tbecongured,forexampleifthedevicesareinaccessible,theInvaliddevicesdialogwillappear.
ClickContinuetoskipthedevicesthatcan'tbecongured.
4.IfyouselectonedevicetoassignIPaddress,clickAdvancedtoopentheAssignIPaddresspage.
5.SelectObtainIPaddressesautomatically(DHCP)toobtaintheIPaddressesautomaticallyfromaDHCPserver.
6.SelectAssignthefollowingIPaddressrangeandspecifytheIPrange,subnetmask,anddefaultrouter.
TospecifytheIPrange:
-Usewildcards.Forexample:192.168.0.*or10.*.1.*
-WritetherstandlastIPaddressesseparatedbyadash.Forexample:192.168.0.10-192.168.0.20(thisaddress
rangecanbeshortenedto192.168.0.10-20)or10.10-30.1.101
-Combinewildcardsandrange.Forexample:10.10-30.1.*
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-Useacommatoseparatemultipleranges.Forexample:192.168.0.*,192.168.1.10-192.168.1.20
Note
ToassignanIPaddressrange,thedevicesmustbeconnectedtothesameserver.
7.ClickNext.
8.ReviewthecurrentIPaddressesandthenewIPaddresses.TochangetheIPaddressforadevice,selectthedeviceand
clickEditIP.
-ThecurrentIPaddress,subnetmaskanddefaultrouteraredisplayedintheCurrentIPaddresssection.
-EdittheoptionsintheNewIPaddresssection,andclickOK.
9.ClickFinishwhensatisedwiththenewIPaddresses.
Conguredevices
Youcanconguresomesettingsonmultipledevicesatthesametimebycopyingdevicesettingsfromonedevice,orbyapplying
acongurationle.
Note
Tocongureallsettingsonasingledevice,gotothedevice’scongurationpage.SeeDevicecongurationtabonpage61.
Forinformationabouthowtoconguredevices,seeCongurationmethods.
Forinformationabouthowtocreateacongurationle,seeCreatecongurationle.
Forinformationaboutwhichsettingscanbecopied,seeCongurationsettings.
Congurationmethods
Therearedifferentmethodstoconguredevices.AXISDevicemanagementwillattempttocongurealldevicesaccordingtothe
settingsinthemethod.SeeConguredevices.
Usecongurationoftheselecteddevice
Note
Thismethodisonlyavailableforcongurationofasingledevicebyreusingsomeorallexistingsettings.
1.GotoConguration>Devices>Management.
2.Right-clickonedevice,selectCongureDevices>Congure.
3.Selectthesettingstobeapplied.SeeCongurationsettingsonpage54.
4.ClickNexttoverifythesettingstobeapplied.
5.ClickFinishtoapplythesettingstothedevice.
Copycongurationfromanotherdevice
1.GotoConguration>Devices>Management.
2.Right-clickthedevices,selectCongureDevices>Congure.Devicesofdifferentmodelsandrmwarecanbeselected.
3.ClickDevicetoshowdeviceswithreusablecongurations.
4.SelectadevicetocopysettingsfromandclickOK.
5.Selectthesettingstobeapplied.SeeCongurationsettingsonpage54.
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6.ClickNexttoverifythesettingstobeapplied.
7.ClickFinishtoapplythesettingstothedevices.
Usecongurationle
Acongurationlecontainssettingsfromonedevice.Itcanbeusedtoconguremultipledevicesatthesametimeandrecongure
adevice,forexampleifthedeviceisresettoitsfactorydefaultsettings.Acongurationlecreatedfromadevicecanbeappliedto
deviceswithdifferentmodelorrmwareevenifsomesettingsdonotexistonalldevices.
Ifsomesettingsdonotexistorcan'tbeapplied,thetaskstatuswillshowasErrorintheTaskstabatthebottomoftheclient.
Right-clickthetaskandselectShowtodisplayinformationaboutthesettingsthatcouldnotbeapplied.
Note
Thismethodshouldonlybeusedbyexperiencedusers.
1.GotoConguration>Devices>Management.
2.Right-clickthedevices,selectCongureDevices>Congure.
3.ClickCongurationFiletogotothecongurationle.Forhowtocreateacongurationle,seeCreatecongurationle
onpage54.
4.Browsetothe.cfgleandclickOpen.
5.ClickNexttoverifythesettingstobeapplied.
6.ClickFinishtoapplythesettingstothedevices.
Createcongurationle
Acongurationlecontainssettingsfromonedevice.Thesesettingscanthenbeappliedtootherdevices.Forinformationon
howtousethecongurationle,seeCongurationmethods.
ThedisplayedsettingsarethedevicesettingsthatcanbeaccessedusingAXISDevicemanagement.Tondaparticularsetting,
usetheTypetosearcheld.
Tocreateacongurationle:
1.GotoConguration>Devices>Management.
2.Selectthedevicetocreatethecongurationlefrom.
3.Right-clickandselectCongureDevices>CreateCongurationFile.
4.Selectthesettingstoincludeandchangetheirvaluesasrequired.SeeCongurationsettings.
5.ClickNexttoverifythesettings.
6.ClickFinishtocreatethecongurationle.
7.ClickSavetosavethesettingstoa.cfgle.
Congurationsettings
Whenyouconguredevices,youcanconguretheparameters,actionrules,andadditionalsettingsofthedevices.
Parameters
Parametersareinternaldeviceparametersthatareusedtocontroldevicebehavior.Forgeneralinformationaboutparameters,see
theproduct'sUserManualavailableatwww.axis.com
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Note
Parametersshouldonlybemodiedbyexperiencedusers.
AlldeviceparametersarenotaccessiblefromAXISDevicemanagement.
Youcaninsertvariablesinsometextelds.Thevariableswillbereplacedbytextbeforetheyareappliedtoadevice.Toinsert
avariable,right-clickthetexteldandselect:
Insertdeviceserialnumbervariable:Thisvariablewillbereplacedwiththeserialnumberofthedevicethatthe
congurationleisappliedto.
Insertdevicenamevariable:Thisvariablewillbereplacedwiththenameofthedeviceusedwhenapplyingthe
congurationle.ThedevicenamecanbefoundintheNamecolumnintheDevicemanagementpage.Torenamea
device,gototheCamerasorOtherdevicespage.
Insertservernamevariable:Thisvariablewillbereplacedwiththenameoftheserverusedwhenapplyingthe
congurationle.TheservernamecanbefoundintheServercolumnintheDevicemanagementpage.Torenamea
server,gotoServiceControl.
Insertservertimezonevariable:ThisvariablewillbereplacedwiththePOSIXtimezoneoftheserverusedwhenapplying
thecongurationle.ThiscanbeusedwiththePOSIXtimezoneparametertosetthecorrecttimezoneofalldevicesina
networkwithserversindifferenttimezones.
Actionrules
Actionrulescanbecopiedbetweendevices.Actionrulesshouldonlybemodiedbyexperiencedusers.Forgeneralinformation
aboutactionrules,seeActionrules.
Additionalsettings
StreamProles:Astreamproleisapre-programmedLiveviewcongurationproleforvideoencoding,imageandaudio
settings.Streamprolescanbecopiedbetweendevices.
MotionDetectionWindows:Motiondetectionwindowsareusedtodenespecicareasinthecamera'seldofview.
Typically,alarmsaregeneratedwhenevermovementoccurs(orstops)withinthespeciedareas.Motiondetectionwindows
canbecopiedbetweendevices.
Usermanagement
GotoConguration>Devices>Management,theManagedevicespageisdisplayedforyoutomanageusersofthedevices.
Whenyousetpasswordorremoveusersformultipledevices,usersthatarenotpresentonalldevicesareindicatedwith
.Each
userappearsonlyoncewhentheuserispresentondifferentdeviceswithdifferentroles.
Note
Theaccountsaredevicespecicandnotrelatedtotheuseraccountsof.
Setpassword
Note
Deviceswithrmware5.20andlatersupport64-characterpasswords.Deviceswithearlierrmwareversionssupport
8-characterpasswords.Werecommendthatyousetpasswordsondeviceswitholderrmwareseparately.
Whensettingapasswordonmultipledevicesthatsupportdifferentpasswordlengths,thepasswordmusttwithinthe
shortestsupportedlength.
Topreventunauthorizedaccessandincreasesecurity,westronglyrecommendthatalldevicesaddedtoarepassword
protected.
Thefollowingcharacterscanbeusedinpasswords:
lettersA-Z,a-z
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numbers0-9
space,comma(,),period(.),colon(:),semicolon(;)
!,",#,$,%,&,',(,+,*,-,),/,<,>,=,?,[,\,^,-,`,{,|,~,@,],}
Tosetpasswordforusersondevices:
1.GotoConguration>Devices>Management>Managedevices.
2.Selectthedevicesandclick
.Youcanalsoright-clickthedevicesandselectUserManagement>Setpassword.
3.Selectauser.
4.TypeyourpasswordorclickGeneratetogenerateastrongpassword.
5.ClickOK.
Adduser
ToaddlocalorActiveDirectoryusersto:
1.GotoConguration>Devices>Management>Managedevices.
2.Right-clickthedevicesandselectUserManagement>Adduser.
3.Enterausernameandpassword,andconrmthepassword.Foralistofvalidcharacters,seetheSetpasswordsection
above.
4.Selecttheuseraccessrightsfromthedrop-downlistoftheRoleeld:
-Administrator:unrestrictedaccesstothedevice.
-Operator:accesstothevideostream,eventsandallsettingsexceptSystemOptions.
-Viewer:accesstothevideostream.
5.SelectEnablePTZcontroltoallowtheusertopan,tilt,andzoominLiveview.
6.ClickOK.
Removeuser
Toremoveusersfromthedevices:
1.GotoConguration>Devices>Management>Managedevices.
2.Right-clickthedevicesandselectUserManagement>Removeuser.
3.Selecttheusertoberemovedfromthedrop-downlistoftheUsereld.
4.ClickOK.
Listusers
Tolistallusersonthedevicesandtheiraccessrights:
1.GotoConguration>Devices>Management>Managedevices.
2.Right-clickthedevicesandselectUserManagement>Listusers.
3.UsetheTypetosearcheldtondthespecicusersinthelist.
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Upgradermware
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=upgrade-rmware
FirmwareissoftwarethatdeterminesthefunctionalityoftheAxisproduct.Usingthelatestrmwareensuresthatyourdevicewill
havethelatestfunctionalityandimprovements.
Newrmwarecanbedownloadedusingorimportedfromaleonaharddriveormemorycard.Firmwareversionsthatareavailable
fordownloadareshownwiththetext(Download)aftertheirversionnumbers.Firmwareversionsthatareavailableonthelocal
clientareshownwiththetext(File)aftertheirversionnumbers.
Whenyouupgradermware,youcanselecttheupgradetype:
Standard:Upgradetotheselectedrmwareversionandkeeptheexistingsettingvalues.
Factorydefault:Upgradetotheselectedrmwareversionandresetallsettingstothefactorydefaultvalues.
Toupgradermware:
1.GotoConguration>Devices>Managementandselectthedevicestocongure.
2.Click
,orright-clickandselectUpgradermware.
3.Ifsomeofthedevicescan'tbecongured,forexampleifthedevicesareinaccessible,theInvaliddevicesdialogwillappear.
ClickContinuetoskipthedevicesthatcan'tbecongured.
4.Thedeviceisnotaccessibleduringtheprocessofupgradingrmware,clickYestocontinue.Ifyouhaveacknowledgedthis
anddonotwantthistoshowagain,selectDonotshowthisdialogagainandclickYes.
5.TheUpgradermwaredialogueliststhedevicemodel,numberofdevicesofeachmodel,theexistingrmwareversion,
availablermwareversionstoupgradeandtheupgradetype.Bydefault,thedevicesinthelistarepre-selectedwhennew
rmwareversionsareavailablefordownload,andthelatestrmwareversionispre-selectedforeachdevice.
5.1Toupdatethelistofrmwareversionsavailablefordownload,clickCheckforupdates.Tobrowseforoneor
morermwarelesstoredonthelocalclient,clickBrowse.
5.2Selectthedevices,thermwareversionsthatyouwanttoupgradeandtheupgradetype.
5.3ClickOKtostartupgradingthedevicesinthelist.
Note
Bydefault,rmwareupdatesaredoneforalltheselecteddevicesatthesametime.Theupdateordercanbechanged.See
Firmwareupgradesettings.
Setdateandtime
ThedateandtimesettingsforyourAxisdevicescanbesynchronizedwiththeservercomputertime,withanNTPserver,or
setmanually.
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Tosetdateandtimeondevices:
1.GotoConguration>Devices>Management.
2.Selectthedeviceandclickorright-clickitandselectSetdateandtime.
3.DevicetimeliststhecurrentdateandtimeforyourAxisdevice.Whenselectingmultipledevices,Devicetimeisnot
available.
4.Selectthetimezone.
-SelectthetimezoneyouwanttousewithyourAxisproductfromtheTimezonedrop-downlist.
-SelectAutomaticallyadjustfordaylightsavingtimechangesifyourproductislocatedinanareathat
usesdaylightsavingtime.
Note
TimezonecanbesetwhenselectingtheSynchronizewithNTPserverorSetmanuallytimemode.
5.IntheTimemodesection:
-SelectSynchronizewithservercomputertimetosynchronizethedateandtimeofyourproductwiththeclock
ontheservercomputer,thatis,thecomputerwheretheserverisinstalled.
-SelectSynchronizewithNTPservertosynchronizethedateandtimeofyourproductwithanNTPserver.Enter
theIPaddress,DNSorhostnameoftheNTPserverintheprovidedeld.
-SelectSetmanuallytomanuallysetthedateandtime.
6.ClickOK.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=set-date-and-time
Setdateandtime
Installcameraapplication
AcameraapplicationissoftwarethatcanbeuploadedtoandinstalledonAxisnetworkvideoproducts.Applicationsaddfunctionality
tothedevice,forexampledetection,recognition,trackingorcountingcapabilities.
Someapplicationscanbeinstalleddirectlyfrom.Otherapplicationsmustrstbedownloadedfrom
www.axis.com/global/en/products/analytics-and-other-applicationsorfromtheapplicationvendor'swebsite.
ApplicationscanbeinstalledondeviceswithsupportforAXISCameraApplicationPlatform.Someapplicationsalsorequireaspecic
rmwareversionorcameramodel.
Iftheapplicationrequiresalicense,thelicensekeylecanbeinstalledatthesametimeastheapplicationoritcanbeinstalledlater
usingthedevices'congurationpage.
Toobtainthelicensekeyle,thelicensecodeincludedwiththeapplicationmustberegisteredat
www.axis.com/se/sv/products/camera-applications/license-key-registration#/registration
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Ifanapplicationcan'tbeinstalled,gotowww.axis.comandcheckifthedevicemodelandrmwareversionsupportAXISCamera
ApplicationPlatform.
Availablecameraapplications:
AXISVideoMotionDetection4-Anapplicationthatdetectsmovingobjectswithinanareaofinterest.Theapplicationdoesnot
requireanylicenseandcanbeinstalledoncameraswithrmware6.50andlater.Youcanalsocheckthermwarereleasenotesfor
yourproducttoverifyifitsupportsvideomotiondetection4.
AXISVideoMotionDetection2-Anapplicationthatdetectsmovingobjectswithinanareaofinterest.Theapplicationdoesnot
requireanylicenseandcanbeinstalledoncameraswithrmware5.60andlater.
AXISVideoContentStream-AnapplicationthatenablesAxiscamerastosendmotionobjecttrackingdatato.Itcanbe
installedoncameraswithrmwarebetween5.50and9.59.TheuseofAXISVideoContentStreamisonlypermittedwhenused
incombinationwith.
Otherapplications-Anyapplicationthatyouwanttoinstall.Downloadtheapplicationtoyourlocalcomputerbeforeyoustart
theinstallation.
Toinstallcameraapplications:
1.GotoConguration>Devices>Management.
2.Selectthecamerasthatyouwanttoinstalltheapplications.Click
orright-clickandselectInstallcameraapplication.
3.Selectthecameraapplicationthatyouwanttoinstallonthecameras.Ifyouwanttoinstallotherapplications,click
Browseandnavigatetothelocalapplicationle.ClickNext.
4.Ifyouhavetheapplicationinstalled,youcanselectAllowapplicationoverwritetoreinstalltheapplication,orselect
Allowapplicationdowngradetoinstallapreviousversionoftheapplication.
Note
Downgradeoroverwritetheapplicationresetstheapplicationsettingsonthedevices.
5.Ifalicenseisrequiredfortheapplication,theInstalllicensesdialogappears.
5.1ClickYestostartinstallingalicense,andthenclickNext.
5.2ClickBrowseandnavigatetothelicensele,andthenclickNext.
Note
InstallingAXISVideoMotionDetection2,AXISVideoMotionDetection4,orAXISVideoContentStreamdoesnotrequirea
license.
6.ReviewtheinformationandclickFinish.ThestatusofthecamerachangesfromOKtoMaintenanceandbackto
OKwhentheinstallationisdone.
Security
Thecerticateauthority(CA)automaticallysignsanddistributesclientandservercerticatestodeviceswhenyouenableHTTPSorIEE
802.1X.TheCAignorespreinstalledcerticates.Formoreinformationonhowtocongurecerticates,seeCerticatesonpage1 13.
ManageHTTPSorIEEE802.1Xcerticates
Note
BeforeenablingIEEE802.1X,makesurethetimeontheAxisdevicesissynchronizedin.
1.GotoConguration>Devices>Management.
2.Right-clickthedevices:
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-SelectSecurity>HTTPS>Enable/UpdatetoenableHTTPSorupdatetheHTTPSsettingsforthedevices.
-SelectSecurity>IEEE802.1X>Enable/UpdatetoenableIEEE802.1XorupdatetheIEEE802.1Xsettingsfor
thedevices.
-SelectSecurity>HTTPS>DisabletodisableHTTPSforthedevices.
-SelectSecurity>IEEE802.1X>DisabletodisableIEEE802.1Xforthedevices.
-SelectCerticates...togetanoverview,deletecerticates,orgetdetailedinformationaboutaspecic
certicate.
Note
Whenthesamecerticateisinstalledonseveraldevices,itisonlydisplayedasoneitem.Deletingthecerticatewill
removeitfromallofthedevicesonwhichitisinstalled.
StatusofHTTPSandIEEE802.1X
OntheDevicemanagementpage,thestatusofHTTPSandIEEE802.1Xislisted.
Status
Description
OnusesHTTPStoconnecttothedevice.
Off
usesHTTPtoconnecttothedevice.
UnknownThedeviceisunreachable.
Unsupportedrmware
HTTPSisnotsupportedbecausethedevicermwareistooold.
HTTPS
Unsupporteddevice
HTTPSisnotsupportedonthisdevicemodel.
EnabledIEEE802.1Xisactiveonthedevice.
DisabledIEEE802.1Xisnotactivebutreadytobeactivatedonthedevice.
UnsupportedrmwareIEEE802.1Xisnotsupportedbecausethedevicermwareistooold.
IEEE802.1X
UnsupporteddeviceIEEE802.1Xisnotsupportedonthisdevicemodel.
Collectdevicedata
Thisoptionistypicallyusedfortroubleshootingpurposes.Usethisoptiontogeneratea.ziplewithadatacollectionreportfor
aspeciclocationonyourdevices.
Tocollectdevicedata:
1.GotoConguration>Devices>Management.
2.Right-clickthedevices,andselectCollectdevicedata.
3.IntheDatasourceonselecteddevicessection:
-ClickPresetandselectonefromthedrop-downlistofcommonlyusedcommands.
Note
Somepresetsdonotworkonalldevices.Forexample,PTZstatusdoesnotworkonaudiodevices.
-ClickCustomandspecifytheURLpathtoyourdatacollectionsourceontheselectedservers.
4.IntheSaveassection,specifythelenameandfolderlocationforyourdatacollection.ziple.
5.SelectAutomaticallyopenfolderwhenreadytoopenthespeciedfolderwhenthedatacollectionisdone.
6.ClickOK.
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Connection
TocommunicatewithdevicesbyusingtheIPaddressorhostname:
1.GotoConguration>Devices>Management.
2.Selectthedevices,right-clickandselectConnection.
-ToconnecttothedevicesbyusingtheIPaddress,selectUseIP.
-Toconnecttothedevicesbyusingthehostname,selectUsehostname.
Tags
TagsareusedtoorganizedevicesintheDevicemanagementpage.Adevicecanhavemultipletags.
Devicescanforexamplebetaggedaccordingtomodelorlocation.Forexample,whendevicesaretaggedaccordingtocameramodel,
youcanquicklyndandupgradeallcamerasofthatmodel.
Totagadevice:
1.GotoConguration>Devices>Management.
2.Right-clickadeviceandselectTagdevices.
3.SelectUseexistingtagandselectatag,orselectCreateanewtagandenteranameforthetag.
4.ClickOK.
Toremoveatagfromadevice:
1.GotoConguration>Devices>Managementandclick
atthetopright.
2.IntheTagsfolder,selectatag.Alldevicesassociatedwiththetagarenowdisplayed.
3.Selectthedevices.Right-clickandselectUntagdevices.
4.ClickOK.
Tomanageatag:
1.GotoConguration>Devices>Managementandclick
atthetopright.
2.IntheDevicetagspage:
-Right-clickTagsandselectNewtagtocreateatag.
-Right-clickatag,selectRenametagandenteranewnametorenameatag.
-Right-clickatag,selectDeletetodeleteatag.
-Click
topintheDevicetagspage.
-Clickatagtodisplayalldevicesassociatedwiththetag,andclickAlldevicestodisplayalldevicesconnectedto.
-ClickWarnings/Errorstodisplaydevicesthatneedattention,forexampledevicesthatareinaccessible.
Devicecongurationtab
Tocongureallsettingsonasingledevice:
1.GotoConguration>Devices>Management.
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2.Clickthedevice’saddressorhostnametogotothedevice’scongurationtab.
3.Changethesettings.Forinformationabouthowtocongureyourdevice,seethedevice’sUserManual.
4.Closethetabandthedeviceisreloadedtoensurethechangesareimplementedin.
Limitations
Autoauthenticationforthird-partydevicesisnotsupported.
Generalsupportforthird-partydevicescannotbeguaranteed.
Thedevicecongurationtabwithactivevideostreamsincreasestheloadandmightimpacttheperformanceonthe
servermachine.
Externaldatasources
Anexternaldatasourceisasystemorsourcethatgeneratesdatathatcanbeusedtotrackwhathappenedatthetimeofeach
event.SeeDatasearchonpage37.
GotoConguration>Devices>Externaldatasourcesandalistofallexternaldatasourcesisdisplayed.Clickacolumnheadingto
sortbythecontentofthecolumn.
ItemDescription
NameThenameoftheexternaldatasource.
Sourcekey
Theuniqueidentieroftheexternaldatasource.
ViewTheviewthattheexternaldatasourceislinkedto.
ServerTheserverthatthedatasourceisconnectedto.Onlyavailable
whenconnectingtomultipleservers.
Anexternaldatasourceisaddedautomaticallywhen
AdooriscreatedunderConguration>Accesscontrol>Doorsandzones.
ForacompleteworkowtosetupAXISA1601NetworkDoorControllerin,seeSetupAXISA1601NetworkDoorController.
ThersteventisreceivedbythedevicethatisconguredwithAXISLicensePlateVerier.
ForacompleteworkowtosetupAXISLicensePlateVerierin,seeSetupAXISLicensePlateVerier.
Ifanexternaldatasourceisconguredwithaview,thedatageneratedfromthedatasourceisautomaticallybookmarkedinthe
timelineoftheviewintheDatasearchtab.Toconnectadatasourcetoaview:
1.GotoConguration>Devices>Externaldatasources.
2.SelectanexternaldatasourceandclickEdit.
3.SelectaviewfromtheViewdrop-downlist.
4.ClickOK.
Timesynchronization
GotoConguration>Devices>TimesynchronizationtoopentheTimesynchronizationpage.
Alistofdevicesaddedtoisdisplayed.Right-clicktheheaderrowandselectwhichcolumnstoshow.Draganddroptheheadersto
displaythecolumnsindifferentorder.
Thedevicelistincludesthefollowinginformation:
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Name:Thenameofthedeviceoralistofallassociatedcameranameswhenthedeviceisavideoencoderwithmultiple
connectedcameras,oranetworkcamerawithmultipleviewareas.
Address:Theaddressofthedevice.Clickthelinktogotothedevice'scongurationpage.ItshowstheIPaddressor
hostnamedependingonwhichoneisusedwhenaddingthedevice.SeeDevicecongurationtabonpage61.
MACaddress:TheMACaddressofthedevice.
Model:Themodelofthedevice.
Enabled:Showsifthetimesynchronizationisenabled.
NTPsource:TheNTPsourceconguredforthedevice.
-Static:TheNTPserversonthedevicearespeciedmanuallyunderPrimaryNTPserverandSecondaryNTP
server.
-DHCP:ThedevicereceivestheNTPserverdynamicallyfromthenetwork.PrimaryNTPserverandSecondary
NTPserverarenotavailablewhenDHCPisselected.
PrimaryNTPserver:TheprimaryNTPserverconguredforthedevice.OnlyavailablewhenStaticisselected.
SecondaryNTPserver:ThesecondaryNTPserverconguredforthedevice.OnlyavailableforAxisdevicesthatsupport
secondaryNTPandwhenStaticisselected.
Servertimeoffset:Thetimedifferencebetweenthedeviceandtheserver.
UTCtime:Thecoordinateduniversaltimeonthedevice.
Synced:Showsifthetimesynchronizationsettingsareactuallyapplied.Thisisonlyavailablefordevicewithrmware
9.1orlater.
Timetonextsync:Theremainingtimetonextsynchronization.
TheWindowsTimeservice(W32Time)usestheNetworkTimeProtocol(NTP)tosynchronizethedateandtimeforserver.The
followinginformationisdisplayed:
Server:TheserveronwhichtheWindowsTimeserviceisrunning.
Status:ThestatusoftheWindowsTimeservice.EitherRunningorStopped.
NTPserver:TheNTPserverconguredfortheWindowsTimeservice.
Conguretimesynchronization
1.GotoConguration>Devices>Timesynchronization.
2.SelectyourdevicesandselectEnabletimesynchronization.
3.SelecttheNTPsourceStaticorDHCP.
4.IfyouhaveselectedStatic,conguretheprimaryandsecondaryNTPserver.
5.Toreceivealarmfortimedifferencelargerthan2seconds,selectSendalarmwhenthetimedifferencebetweenserver
anddeviceislargerthan2seconds.
6.ClickApply.
Congurestorage
GotoConguration>Storage>ManagementtoopentheManagestoragepage.IntheManagestoragepage,yougetan
overviewofthelocalstorageandnetworkstoragethatexistsin.
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List
LocationThepathandnameofthestorage.
AllocatedThemaximumamountofstorageallocatedtorecordings.
UsedTheamountofstoragespacecurrentlyusedforrecordings.
Status
Thestoragestatus.Possiblevaluesare:
OK
Storagefull:Thestorageisfull.Thesystemoverridestheoldest,unlocked
recordings.
Unavailable:Thestorageinformationiscurrentlyunavailable.Forexample,ifa
networkstoragewasremovedordisconnected.
Intrudingdata:Datafromotherapplicationsusestoragespaceallocatedfor.
Or,therearerecordingswithnodatabaseconnection,so-callednon-indexed
recordings,inthestoragespaceallocatedfor.
Nopermissions:Theuserhasnoreadorwritepermissiontothestorage.
Lowspace:Thedrivehaslessthan15GBoffreespace,whichconsiderstoo
low.Topreventerrorsorcorruption,performsaforcedcleanup,regardlessofthe
placementofthestorageslider,toprotectthedrive.Duringtheforcedcleanup,
preventsrecordinguntilmorethan15GBofstorageisavailable.
Insufcientcapacity:Thetotaldisksizeislessthan32GB,whichisn’tenough
for.
AXISOSRecorderssupportingRAIDcanalsohavethefollowingstatuses:
Online:TheRAIDsystemworksasitshould.Thereisaredundancyincaseone
ofthephysicaldisksintheRAIDsystembreaksdown.
Degraded:OneofthephysicaldisksintheRAIDsystemisbroken.It'sstill
possibletorecordandplayrecordingsfromthestorage,butthereisno
redundancy.Ifanotherphysicaldiskbreaks,theRAIDstatuschangestoFailure.
Werecommendreplacingthebrokenphysicaldiskassoonaspossible.Afteryou
replaceabrokendisk,theRAIDstatuschangesfromDegradedtoSyncing.
Syncing:TheRAIDdiskssynchronize.It'spossibletorecordandplayrecordings
fromthestorage,butthereisnoredundancyifaphysicaldiskbreaksdown.
Oncethephysicaldiskshavesynchronized,there'sredundancyintheRAID
system,andtheRAIDstatuschangestoOnline.
Important
NeverremoveaRAIDdiskwhilesynchronizing.Thiscanleadtodiskfailure.
Failure:SeveralphysicaldisksintheRAIDsystemhavefailed.Whenthis
happens,allrecordingsinthestoragearelost,andrecordingisonlypossible
onceyoureplacethebrokenphysicaldisks.
Server
Theserverwherethelocalstorageornetworkstorageis.
Overview
UsedAmountofstoragespacecurrentlyusedbyindexedrecordings.Ifaleisintherecording
directorybutnotindexedinthedatabase,thelebelongstotheOtherdatacategory.See
Collectnon-indexedlesinManagestorageonpage65.
Free
Amountofstoragespaceleftonthestoragelocation.Thisisthesameamountas“Space
free”showninWindowspropertiesforthestoragelocation.
Otherdata
Amountofstoragespacetakenupbythelesotherthanindexedrecordingsandtherefore
unknownto.
Otherdata=Totalcapacity-usedspace-freespace
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Overview
TotalcapacityThetotalamountofstoragespace.Thisisthesameamountas“Totalsize”shownin
Windowspropertiesforthestoragelocation.
AllocatedTheamountofstoragespacethatcanuseforrecordings.Youcanadjustthesliderand
clickApplytoadjusttheallocatedspace.
Networkstorage
PathThepathofthenetworkstoragepath.
UsernameTheusernameusedtoconnecttothenetworkstorage.
PasswordThepasswordfortheusernameusedtoconnecttothenetworkstorage.
Managestorage
GotoConguration>Storage>ManagementtoopentheManagestoragepage.Onthispage,youcanspecifythefoldertostore
recordings.Topreventthestoragefrombecomingfull,setamaximumpercentageoftotalcapacitythatcanuse.Youcanadd
additionallocalstorageandnetworkdrivesforsecurityandmorespace.
Note
Whenconnectedtomultipleservers,selecttheserverfromtheSelectedserverdrop-downmenutomanagethestorage.
WhentheServiceusestheSystemaccounttologin,youcan'taddnetworkdrivesthatlinkstosharedfoldersonother
computers.SeeNetworkstorageisn'taccessible.
Youcan’tremovethelocalstorageornetworkstorageifcamerasaresettorecordtoitoritcontainsrecordings.
Addalocalstorageorsharednetworkdrive
1.GotoConguration>Storage>Management.
2.ClickAdd.
3.Toaddalocalstorage,selectLocalstorageandselectastoragefromthedrop-downmenu.
4.Toaddasharednetworkdrive,selectSharednetworkdriveandenterthepathtoasharednetworkdrive.Forexample:
\\ip_address\share.
5.ClickOKandentertheusernameandpasswordforthesharednetworkdrive.
6.ClickOK.
Removealocalstorageorsharednetworkdrive
Toremovealocalstorageorsharednetworkdrive,selectalocalstorageorsharednetworkdrivefromthestoragelistandclick
Remove.
Addafolderfornewrecordings
1.GotoConguration>Storage>Management.
2.Selectalocalstorageorsharednetworkdrivefromthestoragelist.
3.UnderOverview,enterafoldernameinFolderfornewrecordingstochangethestoragelocationforrecordings.
4.ClickApply.
Adjuststoragecapacity
1.GotoConguration>Storage>Management.
2.Selectalocalstorageorsharednetworkdrivefromthestoragelist.
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3.UnderOverview,movetheslidertosetthemaximumspacethatcanuse.
4.ClickApply.
Note
Werecommendleavingatleast5%ofthediskspacefreeforoptimalperformance.
Therequirementfortheminimumspaceofastorageaddedtois32GBwithatleast15GBoffreespaceavailable.
Ifthereislessthan15GBoffreespaceavailable,automaticallydeletesoldrecordingstofreeupspace.
Collectnon-indexedles
Non-indexedlescanmakeupasubstantialpartofOtherdataonthestorage.Anon-indexedleisanydataintherecording
folderthatisn’tpartofthecurrentdatabase.Thelecancontainrecordingsfrompreviousinstallationsordatalostwhena
restorepointwasused.
Thesystemdoesn’tdeletecollectedles,butcollectandplacethemintheNon-indexedlesfolderontherecordingstorage.The
storagecanbelocatedonthesamecomputerastheclient,oronaremoteserverdependingonyourconguration.Toaccessthe
Non-indexedlesfolder,youneedaccesstotheserver.placesthedatainthefoldersaftertheorderinwhichtheywerefound,
rstbyserverthendevicesconnectedtothatparticularserver.
Youcanchoosetoeitherlookforaparticularrecordingorlogyouhavelost,orsimplydeletethecontentstofreeupspace.
Tocollectnon-indexedlesforrevieworremoval:
1.GotoConguration>Storage>Management.
2.Selectalocalstorageorsharednetworkdrivefromthestoragelist.
3.UnderCollectnon-indexedles,clickCollecttoinitiateatask.
4.Whenthetasknished,gotoAlarmsandTasks>Tasksanddouble-clickthetasktoviewtheresult.
Selectstoragedevicestoconnect
GotoConguration>Storage>SelectiontoopentheSelectstoragepage.Thispagefeaturesalistofallcamerasinandyou
canspecifythenumberofdaystokeeprecordingsforspeciccameras.Whenselected,thestorageinformationcanbeseenunder
RecordingStorage.Youcanconguremultiplecamerasatthesametime.
NameThenameofthedeviceoralistofallassociatedcameranameswhenthedeviceisavideo
encoderwithmultipleconnectedcameras,oranetworkcamerawithmultipleviewareas.
Address
Theaddressofthedevice.Clickthelinktogotothedevice'scongurationpage.Itshows
theIPaddressorhostnamedependingonwhichonewasusedwhenyouaddedthedevice.
SeeDevicecongurationtabonpage61.
MACaddressTheMACaddressofthedevice.
Manufacturer
Themanufacturerofthedevice.
ModelThemodelofthedevice.
UsedstorageTheamountofstoragespacecurrentlyusedforrecordings.
LocationThepathandnameofthestorage.
RetentiontimeTheretentiontimeconguredforthecamera.
Oldestrecording
Thetimeoftheoldestrecordingfromthecamerakeptinthestorage.
Failoverrecording
Showsifthecamerausesfailoverrecording.
Fallbackrecording
Showsifthecamerausesfallbackrecording.
Server
Theserverwherethelocalstorageornetworkstorageis.
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Thestoragesolutionforeverycamerawasconguredwhencameraswereaddedto.Toeditstoragesettingsforacamera:
1.GotoConguration>Storage>Selection.
2.Selectthecameratoeditthestoragesettings.
3.UnderRecordingstorage,setstoragelocationandretentiontime.
4.ClickApply.
Recordingstorage
StoretoSelectthestoragetosaverecordingstofromthedrop-down
menu.Availableoptionsarethelocalstorageandnetwork
storagethatwerecreated.
Failoverrecording
Selecttostoretherecordingstothecamera'sSDcardwhenand
thecameralooseconnection.Oncetheconnectionisback,the
failoverrecordingstransferto.
Note
Thisfeatureisonlyavailableforcamerasthathavean
SDcardandrmware5.20orlater.
Unlimited
Selectretentiontimetokeeprecordingsuntilthestorage
becomesfull.
Limited
Selecttosetthemaximumnumberofdaystokeeprecordings.
Note
Iftheamountofstoragespacereservedforbecomes
full,thesystemdeletesrecordingsbeforethedesignated
numberofdays.
Maximumdaystokeeprecordings
Specifythenumberofdaystokeepyourrecordings.
Congurerecordingandevents
Whenyouaddcamerasto,itautomaticallyconguresmotionrecordingorcontinuousrecording.Youcanlaterchangetherecording
methodtosuityourneeds,gotoRecordingmethodonpage70.
Motionrecording
It’spossibletousemotiondetectionwithallAxisnetworkcamerasandvideoencoders.Toonlyrecordwhenacameradetectsmotion
considerablysavesstoragespacecomparedtocontinuousrecording.InRecordingmethod,youcanturnonandcongureMotion
detection.Youcan,forexample,congurethesettingsifthecameradetectstoomanyorfewmovingobjectsorifthesizeof
therecordedlesistoolargefortheavailablestoragespace.
Toconguremotionrecording:
1.GotoConguration>Recordingandevents>Recordingmethod.
2.Selectacamera.
3.TurnonMotiondetectiontousemotionrecording.
4.EditVideosettings.
5.SelectascheduleorclickNewtocreateanewschedule.Tolowertheimpactonyourstoragespace,onlyrecordduring
specictimeperiods.
6.SetatimeintervalbetweentwosuccessivetriggersinTriggerperiodtoreducethenumberofsuccessiverecordings.
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Ifanadditionaltriggeroccurswithinthisinterval,therecordingcontinuesandthetriggerperiodrestarts.
7.ClickMotionsettingstocongurethemotiondetectionsettings,suchasnumberofdetectableobjects.Availablesettings
aredifferentfordifferentcameras,seeEditbuilt-inmotiondetectionandEditAXISVideoMotionDetection2and4.
8.ClickApply.
Note
Youcanuseactionrulestoconguremotionrecording.MakesuretoturnoffMotiondetectioninRecordingmethod
beforeyouuseactionrules.
ProleSelectaProleinthedrop-downmenu,Highproleisdefault.
Usealowerresolutiontodecreasetherecordingsize.Toedit
prolesettings,seeStreamproles.
PrebufferSetthenumberofsecondsbeforethedetectedmotionto
includeinarecording.
PostbufferSetthenumberofsecondsafterthedetectedmotiontoinclude
inarecording.
Raisealarm
SelectRaisealarmtoraiseanalarmwhenthecameradetects
motion.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=motion-recording
Conguremotiondetection
Continuousandscheduledrecording
Continuousrecordingsavesimagescontinuouslyandrequiresthereforemorestoragespacethanotherrecordingoptions.Toreduce
thelesize,considermotiondetectedrecording.
Tocongurecontinuousrecording:
1.GotoConguration>Recordingandevents>Recordingmethod.
2.Selectacamera.
3.TurnonContinuoustousecontinuousrecording.
4.SelectaProleinthedrop-downmenu,Mediumproleisdefault.Usealowerresolutiontoreducetherecordingsize.
Toeditprolesettings,seeStreamproles.
5.SelectascheduleorclickNewtocreateanewschedule.Tolowertheimpactonyourstoragespace,onlyrecordduring
specictimeperiods.
6.TurnonAveragebitrateandsetMaxstorage.Thesystemshowstheestimatedaveragebitratebasedonthespeciedmax
storageandretentiontime.Themaximumaveragebitrateis50000Kbit/s.SeeCongureaveragebitrateonpage71.
7.ClickApply.
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Manualrecording
Formoreinformationonhowtorecordmanually,seeRecordmanually.
Toconguremanualrecordingsettings:
1.GotoConguration>Recordingandevents>Recordingmethod.
2.UnderManual,editVideosettings.
3.ClickApply.
ProleSelectaProleinthedrop-downmenu,Highproleisdefault.
Usealowerresolutiontoreducetherecordingsize.Toedit
prolesettings,seeStreamproles.
PrebufferSetthenumberofsecondsbeforethedetectedmotionto
includeinarecording.
PostbufferSetthenumberofsecondsafterthedetectedmotiontoinclude
inarecording.
Ruletriggeredrecording
AruletriggeredrecordingstartsandstopsaccordingtoarulecreatedinActionrules.Youcanuserules,forexample,togenerate
recordingstriggeredbysignalsfromI/Oportsordeviceevents.Arulecanhaveseveraltriggers.
Tocreateruletriggeredrecording,seeActionrules.
Note
Ifyouusearuletoconguremotionrecording,makesuretoturnoffmotionrecordingtoavoidduplicaterecordings.
Failoverrecording
Usefailoverrecordingtomakesureyoucansaverecordingswhenyouloseconnectionto.ThecamerasavesrecordingstotheSD
cardiftheconnectionisdownformorethan10seconds.ThecameramusthaveanSDcardandrmware5.20orlater.Failover
recordingonlyaffectsH.264recordings.
Toturnonfailoverrecording:
1.GotoConguration>Storage>Selection.
2.Selectacamerathatsupportsfailoverrecording.
3.SelectFailoverrecording.
4.ClickApply.
Note
Restartoftheserverdoesn’ttriggerfailoverrecordings.Forexample,whenyourunDatabasemaintainer,restartService
Control,orrestartthecomputerwheretheserverisinstalled.
Whenthereisaconnectionagain,importsthefailoverrecordingandmarksitwithadarkgreycolorinthetimeline.Thecamerastores
thelast10secondsofastreaminitsinternalmemorytotrytocompensateforthe10secondsdelaybeforethefailoverrecording
triggers.Shortgapsofabout1–4secondscanstillappear.Failoverrecordingworksdifferentlydependingontherecordingmethod.
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Recordingmethods
Motiondetectionwithprebuffer
Incaseofdisconnectionformorethan10seconds,failover
recordingturnson.ThecameracontinuouslyrecordstotheSD
carduntiltheconnectionisbackortheSDcardbecomesfull.
Motiondetectionwithoutprebuffer
Incaseofdisconnectionformorethan10seconds
whenmotionrecordingisnotongoing,failover
recordingdoesn’tturnonevenifmotionisdetected.
Incaseofdisconnectionformorethan10seconds
whenmotionrecordingisongoing,failover
recordingturnson.Thecameracontinuously
recordstotheSDcarduntiltheconnectionisback
ortheSDcardbecomesfull.
Continuousrecording
Incaseofdisconnectionformorethan10seconds,failover
recordingturnson.ThecameracontinuouslyrecordstotheSD
carduntiltheconnectionisbackortheSDcardbecomesfull.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=failover-recording
UseSDcardforfailoverrecording
Fallbackrecording
YoucanturnonfallbackrecordingonadevicethatusesAXISS3008Recorderasrecordingstorage.Onceyouturnonfallback
recording,thedeviceautomaticallystartsacontinuousrecordingwhenyoulosetheconnectionbetweenandtherecorder.Thedevice
usesmediumstreamproleforfallbackrecording.
Note
ItrequiresAXISCameraStation5.36orlater,AXISS3008Recorderrmware10.4orlater,Axisdevicermware5.50orlater.
Ifthereisanongoingcontinuousrecordingwhenfallbackrecordingstarts,anewcontinuousrecordingstarts.Thesystem
createsduplicatesofthestreamontherecorder.
Toturnonfallbackrecording:
1.MakesurethatyouhaveaddedAXISS3008Recorderandthedevicesandselectedtherecorderasrecordingstoragefor
thedevice.SeeSetupAXISS3008Recorder.
2.GotoConguration>Storage>Selection.
3.SelectthedeviceandselectFallbackrecording.
4.ClickApply.
Recordingmethod
automaticallyconguresmotionrecordingorcontinuousrecordingwhenyouadddevices.
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Acheckmarkinthelistshowswhatrecordingmethodadeviceuses.Tocustomizeprolesettingsforvideoandaudio,seeStream
proles.
Tochangetherecordingmethod:
1.GotoConguration>Recordingandevents>Recordingmethod.
2.Selectoneormultipledevices.
Fordevicesofthesamemodel,youcanconguremultipledevicesatthesametime.
3.IntheRecordingmethodscreen,turnonoroffarecordingmethod.
Note
Viewareasdon’tsupportmotiondetection.
Congureaveragebitrate
Withaveragebitrate,thebitrateautomaticallyadjustsoveralongertime.Thisissothatyoucanmeetthetargetbitrateandprovide
goodvideoqualitybasedonthespeciedstorage.
Note
Thisoptionisonlyavailableforcontinuousrecordingandthecamerasmustsupportaveragebitrateandhavermware
9.40orlater.
Theaveragebitratesettingsaffectthequalityoftheselectedstreamprole.
1.GotoConguration>Storage>Selectionandmakesureyouhavesetalimitedretentiontimeforthecamera.
2.GotoConguration>Devices>StreamprolesandmakesureyouuseH.264orH.265formatfortheproleused
forcontinuousrecording.
3.GotoConguration>Recordingandevents>Recordingmethod.
4.SelectthecameraandturnonContinuous.
5.UnderVideosettings,selectthevideoprolethatyoucongured.
6.TurnonAveragebitrateandsetMaxstorage.Thesystemshowstheestimatedaveragebitratebasedonthespecied
maxstorageandretentiontime.Themaximumaveragebitrateis50000Kbit/s.
Note
Maxstoragemeansthemaximumspacefortherecordingsovertheretentiontime.Itonlyguaranteesthattherecordings
don’texceedthespeciedspace,itdoesn’tguaranteethatthereisenoughspacefortherecordings.
7.ClickApply.
Editmotionsettings
IfyourdeviceusesAXISObjectAnalytics,youcaneditthesettingsformotionrecordingthere.
1.OpenaCongurationtab.
2.GotoRecordingandevents>Recordingmethod.
3.Selectthecamerayouwanttocongure.
4.TurnonMotiondetection.
5.ClickMotionsettings....
ReadtheAXISObjectAnalyticsusermanualforinformationonconguringAXISObjectAnalyticsonyourdevice.
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EditAXISVideoMotionDetection2and4
AXISVideoMotionDetection2and4arecameraapplicationsyoucaninstallonproductswithsupportforAXISCameraApplication
Platform.WhenyouinstallAXISVideoMotionDetection2or4onthecamera,motiondetectiondetectsmovingobjectswithinan
areaofinterest.Motiondetection2requiresrmware5.60orlater,andAXISVideoMotionDetection4requiresrmware6.50or
later.Youcanalsocheckthermwarereleasenotesforyourproducttoverifyifitsupportsvideomotiondetection4.
Ifyouselectmotionrecordingwhenyouaddcamerasto,AXISVideoMotionDetection2and4installsoncameraswiththerequired
rmware.Cameraswithouttherequiredrmwareusethebuilt-inmotiondetection.Youcaninstalltheapplicationmanuallyfrom
thedevicemanagementpage.SeeInstallcameraapplication.
WithAXISVideoMotionDetection2and4,youcancreate:
Areaofinterest:Anareainarecordingwherethecameradetectsmovingobjects.Thefeatureignoresobjectsoutside
theareaofinterest.Theareadisplaysontopofthevideoimageintheformofapolygon.Theareacanhave3to
20points(corners).
Areatoexclude:Anareawithintheareaofinterestthatignoresmovingobjects.
Ignorelters:Createlterstoignorethemovingobjectsdetectedbytheapplication.Useasfewltersaspossibleand
congurethelterswithcaretomakesurenottoignoreimportantobjects.Useandcongureonelteratatime.
-Short-livedobjects:Thislterignoresobjectsthatonlyappearashorttimeintheimage.Forexample,light
beamsfromapassingcarandshadowsthatmovesquickly.Settheminimumtimethatobjectsmustappearin
theimagetotriggeranalarm.Thetimestartsfromthemomentthattheapplicationdetectstheobject.The
lterdelaysalarmsanddon’ttriggerthemiftheobjectdisappearsfromtheimagewithinthespeciedtime.
-Smallobjects:Thislterignoresobjectsthataresmall,forexamplesmallanimals.Setthewidthandheightasa
percentageofthetotalimage.Thelterignoresobjectsthataresmallerthanthespeciedwidthandheightand
don’ttriggeralarms.Theobjectmustbesmallerthanboththewidthandheightvaluesfortheltertoignoreit.
-Swayingobjects:Thislterignoresobjectsthatonlymoveashortdistance,forexampleswayingfoliage,and
agsandtheirshadows.Setdistanceasapercentageofthetotalimage.Thelterignoresobjectsthatmove
ashorterdistancethanthedistancefromthecenteroftheellipsetooneofthearrowheads.Theellipseisa
measureofmovementandappliestoallmovementintheimage.
Toconguremotionsettings:
Note
Settingsmadeherechangesthesettingsinthecamera.
1.GotoConguration>Recordingandevents>Recordingmethod.
2.SelectacamerawithAXISVideoMotionDetection2or4,andclickMotionSettings.
3.Edittheareaofinterest.
4.Edittheexcludearea.
5.Createignorelters.
6.ClickApply.
AddanewpointToaddanewpointtoyourareaofinterest,clicktheline
betweentwopoints.
RemovePointToremoveapointfromyourareaofinterest,clickthepoint
andclickRemovePoint.
AddExcludeAreaTocreateanexcludearea,clickAddExcludeAreaandclick
thelinebetweentwopoints.
RemoveExcludeAreaToremoveanexcludearea,clickRemoveExcludeArea.
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Configuration
ShortlivedobjectslterTouseaforshort-livedobjectslter,selectShortlivedobjects
lterandusetheTimeslidertoadjusttheminimumtimethat
objectsmustappearintheimagetotriggeranalarm.
SmallobjectslterTouseasmallobjectslter,selectSmallobjectslteranduse
theWidthandHeightsliderstoadjustthesizeoftheignored
objects.
SwayingobjectslterTouseaswayingobjectslter,selectSwayingobjectslterand
usetheDistanceslidertoadjustthesizeoftheellipse.
Editbuilt-inmotiondetection
Withbuilt-inmotiondetection,thecameradetectsmotionwithinoneormoreincludeareaandignoresallothermotion.Aninclude
areaisanareathatdetectsmotion.Youcanplaceanexcludeareawithinanincludeareatoignoremotion.It’spossibletouse
multipleincludeandexcludeareas.
Toaddandeditanincludearea:
Note
Settingsmadeherechangessettingsinthecamera.
1.GotoConguration>Recordingandevents>Recordingmethod.
2.Selectacamerawithbuilt-inmotiondetection,andclickMotionSettings.
3.ClickAddintheWindowsection.
4.SelectInclude.
5.Toonlyseetheareayouedit,selectShowselectedwindow.
6.Moveandresizetheshapeinthevideoimage.Thisistheincludearea.
7.AdjustObjectsize,History,andSensitivitymanually.
8.Tousethepredenedsettings.SelectLow,Moderate,High,orVeryHigh.Lowdetectslargerobjectswithashorterhistory.
VeryHighdetectssmallerobjectswithalongerhistory.
9.IntheActivitysection,reviewthedetectedmotionintheincludearea.Redpeaksindicatemotion.UsetheActivityeld
whenyouadjustObjectsize,History,andSensitivity.
10.ClickOK.
ObjectsizeObjectsizerelativetotheregionsize.Thecameradetectsonly
verylargeobjectsatahighlevel.Atalowlevelitdetectseven
verysmallobjects.
History
Objectmemorylengthdeneshowlonganobjectneedstobe
inanareabeforeit’sconsideredtobenon-moving.Atahigh
levelanobjecttriggersmotiondetectionforalongperiodof
time.Atalowlevelanobjecttriggersmotiondetectionfora
shortperiodoftime.Ifnoobjectsshouldappearinthearea,
selectaveryhighhistorylevel.Thistriggersmotiondetectionif
theobjectispresentinthearea.
Sensitivity
Differenceinluminancebetweenthebackgroundandthe
object.Withhighsensitivity,thecameradetectsordinary
coloredobjectonordinarybackgrounds.Withlowsensitivity,it
detectsonlyverybrightobjectsonadarkbackground.Todetect
onlyashinglight,selectalowsensitivity.Inothercases,we
recommendahighsensitivitylevel.
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Toaddandeditanexcludearea:
1.IntheEditMotionDetectionscreen,clickAddintheWindowsection.
2.SelectExclude.
3.Moveandresizetheshadedshapeinthevideoimage.
4.ClickOK.
Toremoveanincludeorexcludearea:
1.IntheEditMotionDetectionscreen,selectanareatoremove.
2.ClickRemove.
3.ClickOK.
I/Oports
ManycamerasandvideoencodershaveI/Oportsforconnectionofexternaldevices.SomeauxiliarydevicesalsohaveI/Oports.
TherearetwotypesofI/Oports:
Inputport-Usetoconnecttodevicesthatcantogglebetweenanopenandclosedcircuit.Forexample,doorandwindowcontacts,
smokedetectors,glassbreakdetectors,andPIRs(PassiveInfraredDetector).
Outputport-Usetoconnecttodevicessuchasrelays,doors,locks,andalarms.cancontroldevicesconnectedtooutputports.
Note
Whenconnectedtomultipleservers,youcanselectanyconnectedserverfromtheSelectedserverdrop-downmenuto
addandmanageI/Oports.
AdministratorscanturnoffI/Oportsforusers.SeeCongureuserpermissions.
ActionrulesuseI/Oportsastriggersoractions.Triggersuseinputsignals,forexample,whenreceivesasignalfromadevice
connectedtoaninputport,itperformsthespeciedactions.Actionsuseoutputports,forexamplewhenaruleactivates,can
activateordeactivateadeviceconnectedtoanoutputport.SeeActionrules.
ForinformationabouthowtoconnectdevicesandhowtocongureI/Oports,seetheAxisproduct'sUsermanualorInstallation
Guide.Someproductshaveportsthatcanactasinputoroutput.
Youcancontroloutputportsmanually.SeeMonitorI/Oports.
AddI/Oports
ToaddI/Oports:
1.GotoConguration>Recordingandevents>I/Oports.
2.ClickAddtoviewalistofI/Oportsyoucanadd.
3.SelecttheportandclickOK.
4.ReviewtheinformationinTypeandDevice.Changetheinformationifnecessary.
5.EnteranameinPort,ActiveState,andInactiveState.ThenamesalsoshowinActionrules,Logs,andI/OMonitoring.
6.Foroutputports,youcansettheinitialstateforwhenconnectswiththedevice.SelectOnstartupsettoandselectthe
initialstateintheStatedrop-downmenu.
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EditToeditaport,selecttheportandclickEdit.Inthepop-up
dialog,updatetheportinformationandclickOK.
RemoveToremoveaport,selecttheportandclickRemove.
ReloadI/OPortsIfyouconguretheI/Oportsfromthedeviceconguration
page,clickReloadI/OPortstoupdatethelist.
MonitorI/Oports
Note
Whenconnectedtomultipleservers,youcanselectanyconnectedserverinSelectedserverdrop-downmenutomonitor
I/Oports.
Tocontroloutputportsmanually:
1.Goto
>Actions>I/OMonitoring.
2.Selectanoutputport.
3.ClickChangestate.
Actionrules
usesrulestocongureactions.Aruleisasetofconditionsthatdenehowandwhenactionsshouldbeperformed.Withactionrules
youcanreducethenumberofrecordings,interactwithdevicesconnectedtoI/Oports,andalertoperatorsaboutimportantevents.
Note
Whenconnectedtomultipleservers,youcanselectanyconnectedserverinSelectedServerdrop-downmenutocreate
andmanageactionrules.
Forthird-partydevices,theavailableactionscandifferbetweendevices.Manyoftheseactionscanrequireadditional
congurationofthedevice.
Createanewrule
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.Createtriggerstodenewhentoactivatearule.SeeAddtriggers.
4.ClickNext.
5.Createactionstodenewhathappenswhentheruleactivates.SeeAddactions.
6.ClickNext.
7.Createascheduleforwhentousetheactionrule.Thisreducestheamountofeventsandrecordings.SeeSchedules.
8.ClickNext.
9.ReviewtheinformationintheDetailsscreen.
10.Enteranamefortherule,andclickFinishtousetherule.
EditToeditanexistingrule,selecttheruleandclickEdit.
CopyTocopyanexistingrule,selecttheruleandclickCopy.
RemoveToremoveanexistingrule,selecttheruleandclickRemove.
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Configuration
Always
SelectAlwaystoalwayshavetheruleactive.
CustomscheduleSelectCustomscheduleandselectaschedulefromthe
drop-downmenu.Youcancreateanewscheduleoreditan
existingschedule.
Addtriggers
Triggersactivaterulesandarulecanhavemultipletriggers.Aslongasoneofthetriggersstaysactive,therulestaysactive.Ifall
triggersmustbeactivefortheruletobeactive,selectAlltriggersmustbeactivesimultaneouslytotriggertheactions.Increase
thetriggerperiodifyouusethissettingonpulsetriggers.Pulsetriggersaretriggersthatareactivemomentarily.
Thefollowingtriggersareavailable:
Motiondetection-Registeredmotionwithinadenedareaactivatesthemotiondetectiontrigger.SeeCreatemotiondetection
triggersonpage76.
Alwaysactive-Thistriggerisalwayson.Forexample,youcancombinethistriggerwithaschedulethat’salwaysonandarecording
actionwithalowproletoachieveasecondcontinuousrecordingsuitablefordeviceswithlimitedperformance.
Liveview-Theliveviewtriggeroccurswhenauseropensaspeciccamera'svideostream.Youcanusethis,forexample,tolet
peoplenearacameraknowthatsomeone'swatchingthemusingthecamera’sLEDs.
Systemeventanderror-Asystemeventanderrortriggeractivateswhenrecordingerrorsoccur,astoragebecomesfull,contact
withanetworkstoragefails,oroneormoredeviceslosesconnection.SeeCreatesystemeventanderrortriggersonpage77.
Input/Output-TheInput/Output(I/O)triggeractivateswhenadevice'sI/Oportreceivesasignalfrom,forexample,aconnected
door,smokedetector,orswitch.SeeCreateinput/outputtriggersonpage77.
Deviceevent-Thistriggeruseseventsdirectlyfromthecameraorauxiliarydevice.Usethisifnosuitabletriggerisavailablein
.SeeCreatedeviceeventtriggersonpage78.
Actionbutton-Usetheactionbuttonstostartandstopactionsfromliveview.Youcanuseonebuttonindifferentrules.SeeCreate
actionbuttontriggersonpage82.
AXISEntryManagerevent-ThistriggeractivateswhenreceivessignalsfromdoorsconguredinAXISEntryManager.Forexample,
doorsforcedtoopen,opentoolong,ordeniedaccess.SeeCreateAXISEntryManagereventtriggersonpage83.
ExternalHTTPS-TheexternalHTTPStriggermakesitpossibleforexternalapplicationstotriggereventsinthroughHTTPS
communication.SeeCreateexternalHTTPStriggersonpage84.
Createmotiondetectiontriggers
Themotiondetectiontriggeractivateswhenthecameradetectsmotionwithinadenedarea.Sincethecameraprocessesthe
detectionitdoesn’taddanyprocessingloadto.
Note
Don’tusemotiondetectiontriggerstostartrecordingstogetherwithmotionrecordinginthecamera.Turnoffmotion
recordingbeforeyouusemotiondetectiontriggers.Toturnoffmotionrecording,gotoConguration>Recordingand
events>Recordingmethod.
Tocreateanmotiondetectiontrigger:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandselectMotiondetection.
4.ClickOK.
5.Inthepop-upscreen:
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5.1Selectthecamerathatshoulddetectmotion.
5.2Setatimeintervalbetweentwosuccessivetoreducethenumberofsuccessiverecordings.Ifanadditional
triggeroccurswithinthisinterval,therecordingcontinuesandthetriggerperiodrestarts.
5.3ClickMotionsettingstoconguremotiondetectionsettings.Availablesettingsaredifferentfordifferent
cameras.SeeEditbuilt-inmotiondetectionandEditAXISVideoMotionDetection2and4.
6.ClickOK.
Createsystemeventanderrortriggers
Selectoneormoresystemeventsanderrorstouseastriggers.Examplesofsystemeventsarerecordingerrors,afullstorage,contact
withanetworkstoragefails,andoneormoredeviceslosesconnection.
Tocreateasystemeventanderrortrigger:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandselectSystemeventanderror.
4.ClickOK.
5.Selectasystemeventorerrortocreatethetrigger.
6.ClickOK.
OnrecordingerrorSelectOnrecordingerrortoactivatethetriggerwhenerrors
occurduringrecording,forexampleifacamerastopsstreaming.
OnfullstorageSelectOnfullstoragetoactivatethetriggerwhenastorage
forrecordingsisfull.
OnnocontactwithnetworkstorageSelectOnnocontactwithnetworkstoragetoactivatethe
triggerwhenthereisproblemtoaccessanetworkstorage.
OnlostconnectiontocameraSelectOnlostconnectiontocameratoactivatethetrigger
whenthereisproblemtocontactthecameras.
SelectAlltoincludeallthecamerasaddedto.
ChooseSelectedandclickCamerastoshowalist
ofallcamerasaddedto.UseSelectalltoselectall
camerasorDeselectalltodeselectallcameras.
Createinput/outputtriggers
Theinput/output(I/O)triggeractivateswhenadevice'sI/Oportreceivesasignalfrom,forexample,aconnecteddoor,smoke
detector,orswitch.
Note
AddtheI/OporttobeforeyouuseanI/Otrigger.SeeI/Oports.
Tocreateaninput/outputtrigger:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandselectInput/Output.
4.ClickOK.
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5.UnderTriggerportandstate,conguretheI/Oportandtriggersettings.
6.ClickOK.
Triggerportandstate
I/OportInI/Oport,selecttheinputoroutputport.
Triggerstate
InTriggerstate,selecttheI/Oportstatethatshouldactivate
thetrigger.Availablestatesdependontheport’sconguration.
Triggerperiod
SetanintervaltimebetweentwosuccessivetriggersinTrigger
periodtoreducethenumberofsuccessiverecordings.
Ifanadditionaltriggeroccurswithinthisinterval,therecording
continuesandthetriggerperiodrestarts.
Createdeviceeventtriggers
Thistriggeruseseventsdirectlyfromthecameraorauxiliarydevice.Usethisifthereisnosuitabletriggeravailablein.The
eventsdifferbetweenthecamerasandhaveoneormoreltersthatmustbeset.Filtersareconditionsthatmustbefullledfor
thedeviceeventtriggertoactivate.ForinformationabouteventsandltersforAxisproducts,seetheVAPIX®documentationon
axis.com/partnersandaxis.com/vapix
Tocreateadeviceeventtrigger:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandselectDeviceevent.
4.ClickOK.
5.UnderConguredeviceeventtrigger,conguretheeventtrigger.
Note
Availableeventsdependontheselecteddevice.Forthird-partydevices,manyoftheseeventsrequireadditionalconguration
inthedevice.
6.UnderFilters,selectthelters.
7.UnderActivity,reviewthecurrentstateofthedeviceeventtriggerasafunctionoftime.Aneventcanbestatefulor
stateless.Astepfunctionrepresentstheactivityofastatefulevent.Astraightlinewithpulsesfromwhentheevent
wastriggeredrepresentstheactivityofastatelessevent.
8.ClickOK.
Conguredeviceeventtrigger
DeviceInDevice,selectthecameraorauxiliarydevice.
EventInEvent,selecttheeventtouseastrigger.
Triggerperiod
SetatimeintervalbetweentwosuccessivetriggersinTrigger
periodtoreducethenumberofsuccessiverecordings.
Ifanadditionaltriggeroccurswithinthisinterval,therecording
continuesandthetriggerperiodrestarts.
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Configuration
Examplesofdeviceevents
Category
Deviceevent
AmplierAmplieroverload
AudioControl
Digitalsignalstatus
AudioSource
Audiodetection
Accessrequestgranted Authorization
Accessrequestdenied
State
Statechange
Networkquality
SIPaccountstatus
Call
Incomingvideo
CasingCasingopen
DeviceRingpowerovercurrentprotection
Systemready
Devicesensors
PIRsensor
Devicestatus
Systemready
Doorforced
Doorinstallationtamperingdetected
Doorlocked
Dooropentoolong
Doorposition
Door
Doorunlocked
EventbufferBegin
Droppedalarms
Droppedevents
Eventlogger
Alarm
Fan
Status
GlobalSceneChange
Imageservice
Storagefailure
HardwareFailure
Fanfailure
Heater
Status
Virtualinput
Digitalinputport
Manualtrigger
Supervisedinputport
Digitaloutputport
Inputports
Externalinput
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Configuration
Light
Status
LightStatusChangedStatus
Prolechanged Media
Congurationchanged
MonitorHeatbeat
MotionRegionDetectorMotion
Networklost
Onlyapplicableforeventsusedbythedevice,notapplicableforeventsused
by.
Addressadded
Network
Addressremoved
PTZmovingPTZmovementonchannel<channelname>
PTZpresetsPTZpresetreachedonchannel<channelname>
Autotracking
PTZcontrolqueue
PTZerror
PTZController
PTZready
Createrecording
Deleterecording
Trackconguration
Recordingconguration
RecordingCong
Recordingjobconguration
Vapixstatus Remotecamera
PTZposition
Pulse
Interval
Schedule
Scheduledevent
State
Active
Storagedisruption Storage
Recordingongoing
Systemmessage
Actionfailed
Tiltdetected Tampering
Shockdetected
Aboveoperatingtemperature
Belowoperatingtemperature
Withinoperatingtemperature
Temperaturesensors
Aboveorbelowoperatingtemperature
Relaysandoutputs Trigger
Digitalinput
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Configuration
VMD4:prole<prolename> VideoMotionDetection
VMD4:anyprole
VideoMotionDetection3VMD3
Motionalarm
Livestreamaccessed
Daynightvision
Cameratampering
Averagebitratedegradation
Videosource
Videosourceconnected
AXISA1601NetworkDoorControllerdeviceevents
DeviceeventTriggertheactionrule
Authorization
AccessrequestgrantedThesystemgrantedaccesstoacardholderwhentheyidentiedusingtheir
credentials.
Duress
SomeoneusedtheirduressPIN.Youcanusethisto,forexample,triggerasilent
alarm.
AccessrequestdeniedThesystemdeniedacardholderaccesswhentheyidentiedusingtheircredentials.
Double-swipeAcardholderswipedtheircardtwice.Thedouble-swipeallowsacardholderto
overridethecurrentstateofadoor.Forexample,theycanuseittounlockadoor
outsidetheregularschedule.
Anti-passbackdetection
Someoneusedacredentialbelongingtoacardholderwhoenteredazonebefore
them.
Authorizationwithtwo-personrule
AccessrequestpendingTherstoutoftwocardholdersidentiedthemselvesusingtheircredentials.
AccessrequestgrantedThesystemgrantedaccesstothelastcardholderwhentheyidentiedusing
theircredentials.
Casing
CasingopenSomeonehasopenedorremovedthecasingofthenetworkdoorcontroller.Use,
forexample,tosendanoticationtotheadministratorifthecasingisopenfor
maintenancepurposesorifsomeonetamperedwiththecasing.
Devicestatus
Systemready
Thesystemisinstateready.Forexample,theAxisproductdetectsthesystem
stateandsendsanoticationtotheadministratorwhenthesystemhasstarted.
SelectYestotriggertheactionrulewhentheproductisinstateready.Notethat
therulecanonlytriggerwhenallnecessaryservices,suchaseventsystem,has
started.
Door
DoorforcedThedoorisforcedopen.
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DoorinstallationtamperingdetectedWhenthesystemdetectsthefollowing:
Devicecasingisopenorclosed
Devicemotion
Removaloftheconnectedreaderfromwall
Tamperingwithconnecteddoormonitor,reader,orREXdevice.Touse
thistrigger,makesuretoturnonSupervisedinputandinspectthe
installationoftheendoflineresistorsontherelevantdoorconnector
inputports.
DoorlockedThedoorlockislocked.
DooropentoolongThedoorisopentoolong.
DoorpositionThedoormonitorindicatesthatthedoorisopenorclosed.
DoorunlockedThedoorlockstaysunlocked.Forexample,youcanusethisstatewhenthere
arevisitorsallowedtoopenthedoorwithouttherequirementtopresenttheir
credentials.
Inputports
Virtualinput
Oneofthevirtualinputschangesstates.Aclient,suchasamanagement,canuse
ittoinitiatevariousactions.Selecttheinputportthatshouldtriggertheaction
rulewhenitbecomesactive.
DigitalinputportAdigitalinputportchangesstate.Usethistriggertoinitiatevariousactions,
forexample,sendnoticationorashthestatusLED.Selecttheinputportthat
shouldtriggertheactionrulewhenitbecomesactiveorselectAnytotriggerthe
actionrulewhenoneoftheinputportbecomesactive.
ManualtriggerActivatesthemanualtrigger.Usethistriggertomanuallystartorstoptheaction
rulethroughtheVAPIXAPI.
ExternalinputTheemergencyinputisactiveorinactive.
Network
NetworklostThenetworklosesconnection.
Onlyapplicableforeventsusedbythedevice,notapplicableforeventsusedby.
AddressAddedAnewIPaddressisadded.
AddressRemovedTheIPaddressisremoved.
Schedule
Scheduledevent
Apredenedschedulechangesstate.Useittorecordvideoinspecictime
periods,forexample,duringofcehours,atweekendsetc.Selectaschedulein
theScheduledrop-downmenu.
Systemmessage
ActionfailedAnactionrulefailsandtriggerstheactionfailedsystemmessage.
Trigger
DigitalInputAphysicaldigitalinputportisactiveorinactive.
Createactionbuttontriggers
UseactionbuttonstostartandstopactionsinLiveview.Youcanndtheactionbuttonsonthebottomofthelivevieworina
map.Youcanuseonebuttonformultiplecamerasandmaps,andtherecanbemultipleactionbuttonsforonecameraoramap.
Youcanarrangethebuttonsforacamerawhenyouaddoredittheactionbutton.
Therearetwotypesofactionbuttons:
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Commandbuttons-Usedtomanuallystartanaction.Usecommandbuttonsforactionsthatdon’trequireastopbutton.A
commandbuttonhasabuttonlabelandatooltip.Thebuttonlabelisthetextshownonthebutton.Hoveroverthebuttonwiththe
mousetoshowthetooltip.
Example:Createabuttontoactivateanoutputforapredenedtime,raiseanalarm,andsendemail.
Togglebuttons-Usetomanuallystartandstopanaction.Thebuttonhastwostates:toggleanduntoggle.Clickthebuttonto
switchbetweenthetwostates.Bydefault,togglebuttonsstarttheactionwheninthetogglestate,butit’salsopossibleto
starttheactionintheuntogglestate.
Atogglebuttonhasatogglelabel,anuntogglelabel,andatooltip.Thetextsshownonthebuttonsinthetoggleanduntogglestates
arethetoggleanduntogglelabels.Hoveroverthebuttonwiththemousetoshowthetooltip.
Example:Createabuttontoopenandclosedoors,useoutputactionwithpulsesetto"aslongasanytriggerisactive".
Tocreateanactionbuttontrigger:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandselectActionButton.
4.ClickOK.
5.SelectCreatenewbuttonorUseexistingbutton.ClickNext.
6.IfyouselectCreatenewbutton:
6.1SelectCommandbuttonorTogglebutton.Ifyouwanttousethetogglebuttontostarttheactioninthe
untogglestate,selectTriggeronuntoggle.
6.2ClickNext.
6.3Addlabelsandtooltipforthebutton.
Note
Theletterornumberaftertherstunderscoreinanactionbuttonlabelbecomestheaccesskeytotheactionbutton.Press
ALTandtheaccesskeytoactivatetheactionbutton.Forexample,whenyounameanactionbuttonasA_BC,theaction
buttonnamechangestoABCinliveview.PressALT+Bandtheactionbuttonactivates.
7.IfyouselectUseexistingbutton:
7.1Searchforthebuttonorclickthebuttonthatyouwanttouse.
7.2Ifyouselecttouseanexistingtogglebutton,youmustselectTriggerontoggleorTriggeronuntoggle.
7.3ClickNext.
7.4Editthelabelsandtooltipofthebutton.
8.Selectthecameraormapfromthedrop-downmenu.
9.Toaddthebuttontomultiplecamerasormaps,clickAddtomultiplecamerasorAddtomultiplemaps.
10.Ifacamerahasmultipleactionbuttons,clickArrangetoedittheorderofthebuttons.ClickOK.
11.ClickNext.
CreateAXISEntryManagereventtriggers
activatesthetriggerwhenitreceivessignalsfromdoorsconguredinAXISEntryManager.Forexample,doorsforcedtoopen,
doorsopentoolong,ordeniedaccess.
Note
AXISEntryManagereventtriggerisonlyavailablewhenyouaddAXISA1001NetworkDoorControllerto.
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1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandselectAXISEntryManagerevent.
4.ClickOK.
5.Selectaneventanddoortoactivatethetrigger.
6.ClickOK.
CreateexternalHTTPStriggers
TheexternalHTTPStriggermakesitpossibleforexternalapplicationstotriggereventsinthroughHTTPScommunication.Thistrigger
onlysupportsHTTPScommunicationandrequiresthatyouprovidethevalidusernameincludingdomainnameandpasswordin
theHTTPSrequests.
ThefollowingrequestsaresupportedwithHTTPmethodGET*.YoucanalsousePOSTwithJSONdatastatedinthebodyoftherequest.
Note
TheexternalHTTPStriggerrequestscanonlybetestedinGoogleChrome.
TheexternalHTTPStriggerusesthesameportsasthemobileviewingapp,seeMobilecommunicationportandMobile
streamingportdescribedinGeneral.
ActivatethetriggerwithID"trigger1":https://[address]:55756/Acs/Api/TriggerFacade/Activa-
teTrigger?{"triggerName":"trigger1"}
DeactivatethetriggerwithID"trigger1":https://[address]:55756/Acs/Api/TriggerFacade/Deacti-
vateTrigger?{"triggerName":"trigger1"}
ActivatethetriggerwithID"trigger1"andthenautomaticallydeactivatethetriggerafter30seconds:
https://[address]:55756/Acs/Api/TriggerFacade/ActivateDeactivateTrigger?{"trig-
gerName":"trigger1","deactivateAfterSeconds":"30"}
Note
Thetimerforautomaticdeactivationiscanceledifanyothercommandisissuedtothesametrigger.
PulsethetriggerwithID"trigger1"(triggeractivationfollowedbyimmediatedeactivation):
https://[address]:55756/Acs/Api/TriggerFacade/PulseTrigger?{"triggerName
":"trigger1"}
TocreateanexternalHTTPStrigger:
1.GotoConguration>Recordingandevents>Actionrules.
2.clickNew.
3.ClickAddandselectExternalHTTPS.
4.ClickOK.
5.EnterthetriggernameinTriggername.
6.ReviewthesampleURLthatusesthesameserveraddressastheclientusedwhenloggingon.TheURLsonlywork
aftertheactionruleiscomplete.
7.ClickOK.
SuitableactionsforexternalHTTPStriggers
Requeststoactivateanddeactivatethetriggeraresuitableforactionsthatstartandstoprecordings.
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RequeststopulsethetriggeraresuitableforactionssuchasRaiseAlarmorSendEmail.
Addactions
Onerulecanhavemultipleactions.Theactionsstartwhentherulebecomesactivate.
Thefollowingactionsareavailable:
Record-Thisactionstartsarecordingfromthecamera.SeeCreaterecordactions.
Raisealarm-Thisactionsendsanalarmtoallconnectedclients.SeeCreateraisealarmactions.
Setoutput-Thisactionsetsthestateofanoutputport.Usethistocontrolthedeviceconnectedtotheoutputport,forexample
toturnonalightorlockadoor.SeeCreateoutputactions.
Sendemail-Thisactionsendsanemailtooneormultiplerecipients.SeeCreatesendemailactions.
Liveview-Thisactionopenstheliveviewofaspeciccamera,view,orpresetpositioninallconnectedclients.Youcanalsouse
theliveviewactiontorestoreopenclientsfromthetaskbarorbringtheclientstothefrontofotheropenapplications.See
Createliveviewactions.
SendHTTPnotication-ThisactionsendsanHTTPrequesttoacamera,adoorcontroller,oranexternalwebserver.SeeCreate
HTTPnoticationactions.
AXISEntryManager-Thisactioncangrantaccess,unlock,orlockadoorconnectedtoadoorcontrollerconguredbyAXISEntry
Manager.SeeCreateAXISEntryManageractionsonpage90.
Sendmobileappnotication-TheactionsendsacustommessagetotheAXISCameraStationMobileapp.SeeCreatesendmobile
appnoticationactionsonpage91.
Turnrulesonoroff-Usethisactiontoturnotheractionrulesonoroff.See.
Accesscontrol-ThisactionincludesdooractionsandzoneactionsinAXISCameraStationSecureEntry.SeeCreateaccess
controlactionsonpage92.
Createrecordactions
Therecordactionstartstorecordfromthecamera.AccessandplaytherecordingfromtheRecordingstab.
Tocreatearecordaction:
1.Specifyalocationtosavetherecordingto,gotoConguration>Storage>Selection.
2.GotoConguration>Recordingandevents>Actionrules.
3.ClickNew.
4.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
5.ClickAddandselectRecord.
6.ClickOK.
7.InCamera,selectthecameratorecordfrom.
8.UnderVideosetting,congureprole,prebuffer,andpostbuffer.
9.ClickOK.
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Videosetting
ProleSelectaprolefromtheProledrop-downmenu.Toedit
prolesettings,seeStreamproles.
PrebufferSetthenumberofsecondsbeforethedetectedmotionto
includeinarecording.
PostbufferSelectthenumberofsecondstoincludeintherecordingwhen
theactionisnolongerongoing.
Createraisealarmactions
Theraisealarmactionsendsanalarmtoallconnectedclients.ThealarmappearsintheAlarmstabandasataskbarnotication.
It’spossibletoincludeinstructionsinformofalewithalarmprocedureswiththealarm.Thealarmprocedureisavailablefrom
theAlarmsandLogstabs.
Tocreatearaisealarmaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectRaisealarm.
5.ClickOK.
6.UnderAlarmmessage,conguretitle,description,andduration.
7.UnderAlarmprocedure.
7.1SelectOnalarmshowalarmprocedure.
7.2ClickUploadandndthedesiredle.
7.3ClickPreviewtoopentheuploadedleinapreviewwindow.
7.4ClickOK.
Alarmmessage
TitleEnteratitleforthealarm.ThetitleappearsinAlarmsinthe
Alarmstabandinthetaskbarnotication.
DescriptionEnteradescriptionofthealarm.Thedescriptionappearsin
Alarms>DescriptionintheAlarmstabandinthetaskbar
notication.
Duration(s)
Setthedurationtimebetween1and600secondsforthe
pop-upalarms.
Createoutputactions
Theoutputactionsetsthestateofanoutputport.Usethistocontrolthedeviceconnectedtotheoutputport,forexample
toswitchonalightorlockadoor.
Note
Addtheoutputporttobeforeyouuseanoutputaction.SeeI/Oports.
Tocreateanoutputaction:
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1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectSetoutput.
5.ClickOK.
6.InOutputport,selecttheoutputport.
7.InStateonaction,selectthestatetosettheportto.Availableoptionsdependonhowtheportconguration.
8.SelectPulsetodenehowlongtheoutputportshouldremaininthenewstate.
Note
Tokeeptheportinthenewstateaftertheaction,clearPulse.
9.ClickOK.
ForaslongasanytriggerisactiveTokeeptheportinthenewstateaslongasalltriggersinthe
ruleareactive,selectForaslongasanytriggerisactive.
KeepthestateforaxedtimeTokeeptheportinthenewstateforaxedtime,selectthe
secondoptionandspecifythenumberofseconds.
Createsendemailactions
Theemailactionsendsanemailtooneormultiplerecipients.It’spossibletoattachsnapshotsfromcameraswiththeemail.
Note
Tosendemails,youmustrstcongureanSMTPserver.SeeServersettings.
Tocreateasendemailaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectSendemail.
5.ClickOK.
6.AddrecipientsunderRecipients:
6.1EntertheemailaddressinNewRecipientandselectTo,Cc,orBcc.
6.2ClickAddtoaddtheemailaddresstoRecipients.
7.UnderContents,entertheemailsubjectandmessage.
8.UnderAdvanced,congureattachments,numberofemails,andintervals.
9.ClickOK.
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Advanced
AttachsnapshotsToattach.jpgsnapshotsfromthecamerasintheemail
noticationasattachments,selectAttachsnapshotsandclick
Cameras.Alistofallcamerasaddedtoappears.YoucanSelect
alltoselectallcamerasorDeselectalltodeselectallcameras.
Sendoneemailforeachevent
Topreventsendingmultipleemailsforthesameevent,select
Sendoneemailforeachevent.
Don'tsendanotheremailforTopreventsendingemailstoocloseintime.SelectDon'tsend
anotheremailforandsettheminimumtimebetweenemails
fromthedrop-downmenu.
Createliveviewactions
TheliveviewactionopenstheLiveviewtabwithaspeciccamera,view,orpresetposition.TheLiveviewtabopensinallconnected
clients.IftheLiveviewtabshowsasplitviewwithahotspot,thecameraselectedintheliveviewactionloadsinthehotspot.For
moreinformationabouthotspots,seeSplitview.
Youcanalsousetheliveviewactiontorestoreopenclientsfromthetaskbarorbringtheclientstothefrontofotheropen
applications.
Tocreatealiveviewaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectLiveview.
5.ClickOK.
6.UnderLiveviewactions,congurewhatshouldshowwhentheactionisactive.
7.UnderShownin,congurehowtoshowtheselectedview.
8.UnderBringtofront,selectOntriggerbringapplicationtofronttorestoreopenclientsfromthetaskbarorbringthe
clientstothefrontofotheropenapplicationswhentheliveviewactionstarts.
9.ClickOK.
Liveviewactions
ViewToopenaview,selectViewandselecttheviewfromthe
drop-downmenu.
CameraToopenacameraview,selectCameraandselectthecamera
fromthedrop-downmenu.IfacamerahasPTZpreset,select
Gotopresetandselectanareafromthedrop-downmenuto
openapresetposition.
Noaction
SelectNoactiontonotopenanyview.
Shownin
Livealerttab
SelectLivealerttabtoopentheselectedvieworcameraview
intheLivealerttab.
Hotspotinview
SelectHotspotinviewandselectaviewwithhotspotfromthe
drop-downmenu.Ifthehotspotisvisibleinliveviewwhenthe
actiontriggers,thecameraviewshowsinthehotspot.
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Example:
ToopenaLiveviewtab,gotothehotspotviewandshowacameraviewinthehotspot,conguretwoliveviewactionsinthe
sameactionrule:
10.CreatealiveviewactionthatshowsthehotspotviewintheLivealerttab.
10.1UnderLiveviewactions,selectView.
10.2SelectHotspotview.
10.3UnderShowin,selectLivealerttab.
10.4SelectOntriggerbringapplicationtofront.
11.Createanotherliveviewactionthatgoestothehotspotviewandshowthecameraviewinthehotspot.
11.1UnderLiveviewactions,selectCameraandselectacameraview.
11.2UnderShowin,selectHotspotinview.
11.3SelectHotspotview.
CreateHTTPnoticationactions
TheHTTPnoticationactionsendsanHTTPrequesttoarecipient.Therecipientcanbeacamera,doorcontroller,externalwebserver,
oranyserverthatcanreceiveHTTPrequests.HTTPnoticationscanforexamplebeusedtoturnonoroffafeatureinthecamera,or
toopen,close,lock,orunlockadoorconnectedtoadoorcontroller.
GET,POST,andPUTmethodsaresupported.
Note
TosendHTTPnoticationstorecipientsoutsidethelocalnetwork,itcanbenecessarytoadjusttheserverproxysettings.
SeeGeneral.
TocreateanHTTPnoticationaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectSendHTTPNotication.
5.ClickOK.
6.InURL,entertheaddresstotherecipientandthescriptthathandlestherequest.Forexample:
https://192.168.254.10/cgi-bin/notify.cgi.
7.SelectAuthenticationrequirediftherecipientrequiresauthentication.Entertheusernameandpassword.
8.ClickAdvancedtodisplaytheadvancedsettings.
9.ClickOK.
Advanced
Method
SelectHTTPmethodfromtheMethoddrop-downmenu.
ContenttypeForPOSTandPUTmethods,selectthecontenttypefromthe
Contenttypedrop-downmenu.
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Body
ForPOSTandPUTmethods,entertherequestbodyinBody.
TriggerdataYoucanalsoinsertpredenedtriggerdatafromthedrop-down
menu.Seebelowformoreinformation.
Triggerdata
TypeThetriggerthatactivatedthisactionrule.
SourceID
ThesourceIDistheIDofthesourcethattriggeredtheaction
rule,anditoftenrepresentsacameraorothertypeofdevice.
NotallsourceshaveasourceID.
SourceName
Thesourcenameisthenameofthesourcethattriggeredthe
actionrule,anditoftenrepresentsacameraorothertypeof
device.Notallsourceshaveasourcename.
Time(UTC)
TheUTCdateandtimewhentheactionrulewastriggered.
Time(local)
Thedateandtimeoftheserverwhentheactionrulewas
triggered.
Createsirenandlightactions
ThesirenandlightactionactivatesasirenandlightpatternonAXISD4100-ENetworkStrobeSirenaccordingtoaconguredprole.
Note
Tousethisaction,aprolemustbeconguredfromthedevice'scongurationpage.
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectSirenandlight.
5.ClickOK.
6.SelectadevicefromtheDevicedrop-downmenu.
7.SelectaprolefromtheProledrop-downmenu.
8.ClickOK.
CreateAXISEntryManageractions
TheAXISEntryManageractioncangrantaccess,unlock,orlockadoorconnectedtoadoorcontrollerconguredbyAXISEntry
Manager.
Note
TheAXISEntryManageractionisonlyavailablewhenAXISA1001NetworkDoorControllerisavailablein.
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectAXISEntryManager.
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5.ClickOK.
6.Selectanactionanddoortoperformtheaction.
7.ClickOK.
Createsendmobileappnoticationactions
ThesendmobileappnoticationactionsendsacustommessagetotheAXISCameraStationMobileapp.Youcanclickthereceived
noticationtogotoaspeciccameraview.SeeAXISCameraStationMobileappusermanual.
Tocreateasendmobileappnoticationaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectSendmobileappnotication.
5.ClickOK.
6.InMessage,enteryourmessagethatshouldshowonthemobileapp.
7.UnderClicknoticationandgoto,congurewhatshouldshowwhenyouclickthenotication.
8.ClickOK.
Clicknoticationandgoto
CameraSelectacameraviewfromtheCameradrop-downmenuthat
shouldshowwhenyouclickthenoticationinthemobileapp.
DefaultSelectDefaulttogotothemobileappstartpagewhenyou
clickthenoticationinthemobileapp.
Createanactionthatturnsotheractionrulesonoroff
Usetheturnrulesonoroffaction,forexample,ifyouwanttoturnoffmotiondetectioninanofcewhenanemployeeswipes
theiraccesscard.
Tocreateaturnoffrulesonoroffaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectTurnrulesonoroff.
5.ClickOK.
6.Selectoneormultipleactionrules.
7.Chooseifyouwanttoturntheselectedactionrulesonoroff.
8.Enteradelayifyouwanttimebetweenthetriggerandthechangeofstate.
9.SelectReturntothepreviousstatewhenthetriggerisnolongeractiveifyoudon’twanttheselectedactionruleto
staychangedwhenthetriggerisn’tactive.Intheexampleabove,thatmeansmotiondetectionturnsbackonwhen
theemployeeremovestheaccesscardfromthereader
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10.ClickOK.
Createaccesscontrolactions
TheaccesscontrolactioncanperformthefollowingactionsonAXISCameraStationSecureEntrysystem:
Dooractions:grantaccess,lock,unlock,orlockdowntheselecteddoors.
Zoneactions:lock,unlock,orlockdowntheselecteddoorsintheselectedzones.
Note
TheaccesscontrolactionisonlyavailableforAXISCameraStationSecureEntrysystem.
Tocreateaaccesscontrolaction:
1.GotoConguration>Recordingandevents>Actionrules.
2.ClickNew.
3.ClickAddandcreateatrigger.ClickNext.SeeAddtriggers.
4.ClickAddandselectAccesscontrol.
5.ClickOK.
6.Toperformdooractions:
6.1UnderAccesscontrol,selectDooractions.
6.2UnderCongureaction,selectthedoorsandaction.
7.Toperformzoneactions:
7.1UnderAccesscontrol,selectZoneactions.
7.2UnderCongureaction,selectthezones,doortypes,andaction.
8.ClickOK.
Schedules
Createschedulesinactionrulestosetupwhentheactionruleshouldbeactive.Youcanuseascheduleasmanytimesasnecessary,
andoverrideitonspecieddays,forexamplepublicholidays.
Note
Whenconnectedtomultipleservers,youcanaddandmanageschedulesonanyconnectedserver.Selecttheserverfrom
theSelectedserverdrop-downmenutomanagetheschedules.
Toaddaschedule:
1.GotoConguration>Recordingandevents>Schedules.
2.ClickNew.
3.Enteranamefortheschedule.
4.Inthetimeline,createthetimeslotsfortheschedule.
5.Tocopythescheduletoanotherday,right-clickthedayyouwanttocopyandselectCopyschedule.Right-clickanother
dayandselectPasteschedule.
6.Toaddexceptionstotheschedule:
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6.1UnderScheduleexceptions,clickAdd....
6.2Selectastartandenddatefortheexception.
6.3Markthetimeintervalinthetimeline.
6.4ClickOK.
Note
Toremoveanexception,clickRemove...,selectatimeintervalthatincludestheexception,andclickOK.
7.ClickApply.
UsedTheUsedcolumnshowsifthescheduleisinuse.
RemoveToremoveaschedule,selectthescheduleandclickRemove.
Usedschedulescan'tberemoved.
Details
Selectascheduletoshowthedetailsoftheschedule.
AddtimeslotMarkorclickintheweekscheduletoaddatimeslottothe
schedule.
RemovetimeslotMarkorclickonacoloredlinetoremovethetimeslotfrom
theschedule.
Add5-minuteintervals
PressCTRLandclickinthetimelinetoselect5-minuteintervals.
Examplesofactionrules
Example:
Anexampleofhowtosetupanactionruleinthattriggersarecordingandanalarmsomeoneforcestheentrancedooropen.
Beforeyoustart,youneedto:
InstallAXISA1601NetworkDoorController.SeeAdddevicesonpage39.
Congurethedoorcontroller.SeeCongureaccesscontrolonpage117.
Createtheactionrule:
10.GotoConguration>Recordingandevents>Actionrules.
11.ClickNew.
12.AddtheDoorforcedeventtrigger.
12.1ClickAddandselectDeviceevent.
12.2ClickOK.
12.3UnderConguredeviceeventtrigger,congurethetriggersettings.
12.4UnderFilters,conguretheltersettings.
12.5UnderActivity,makesurethatthetriggershowsactivityonthesignalline.
12.6ClickOK.
13.ClickNext.
14.Addarecordaction.
14.1ClickAddandselectRecord.
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14.2ClickOK.
14.3SelectacamerafromtheCameradrop-downmenu.
14.4UnderVideosetting,congureprole,prebuffer,andpostbuffer.
14.5ClickOK.
15.Addaraisealarmaction.
15.1ClickAddandselectRaisealarm.
15.2ClickOK.
15.3UnderAlarmmessage,enteratitleanddescriptionforthealarm.Forexample,Themainentranceisforcedopen.
15.4ClickOK.
16.ClickNextandselectAlwaysastheschedule.
17.ClickFinish.
Conguredeviceeventtrigger
Device
SelecttheAXISA1601NetworkDoorControllerfromtheDevice
drop-downmenu.
Event
SelectDoor>DoorforcedfromtheEventdrop-downmenu.
Triggerperiod
Set10secondsasTriggerperiod.
Filters
Doorname
SelectthedoorfromtheDoornamedrop-downmenu.
Doorstatus
SelectForcedfromtheDoorstatusdrop-downmenu.
Videosetting
ProleSelectHighfromtheProledrop-downmenu.
PrebufferSet3secondsasPrebuffer.
PostbufferSet5secondsasPostbuffer.
Example:
Anexampleofhowtocreateanactionruleinthatplaysawelcomemessageandcallstheelevatorwhenanimportantpersonenters.
Beforeyoustart,youhaveto:
InstallandcongureAXISA1601NetworkDoorControllerandaddcardholders.SeeCongureaccesscontrolonpage
117andAccessmanagementonpage142.
InstallanAxisnetworkaudiodeviceandassociatetheaudiodevicewithacamera.SeeStreamprolesonpage45.
InstallAXISA9188NetworkI/ORelayModule,connecttheI/Ototheelevator,andaddtheI/OportsofthenetworkI/O
relaymoduleto.SeeI/Oportsonpage74.
Createtheactionrule:
21.GotoConguration>Recordingandevents>Actionrules.
22.ClickNew.
23.Addthedeviceeventtrigger.
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23.1ClickAddandselectDeviceevent.
23.2ClickOK.
23.3UnderConguredeviceeventtrigger,conguretheeventsettings
23.4UnderFilters,conguretheltersettings.
23.5UnderActivity,makesurethatthetriggershowsactivityonthesignalline.
23.6ClickOK.
24.ClickNext.
25.AddaSendHTTPnoticationactiontoplayawelcomemessage.
25.1ClickAddandselectSendHTTPnotication.
25.2ClickOK.
25.3InURL,entertheURLofthewelcomemessageaudioclip.
25.4SelectAuthenticationrequiredandentertheusernameandpasswordoftheaudiodevice.
25.5ClickOK.
26.AddaSetoutputaction.
26.1ClickAddandselectSetoutput.
26.2ClickOK.
26.3FromtheOutputportdrop-downmenu,selecttheoutputportoftheI/Omoduleconnectedtotheelevator
26.4FromtheStateonactiondrop-downmenu,selectthestateoftheI/Omoduletocalltheelevator.
26.5SelectPulseandset60secondstokeeptheportinthestate.
26.6ClickOK.
27.ClickNextandselectAlwaysastheschedule.
28.ClickFinish.
Conguredeviceeventtrigger
Device
SelecttheAXISA1601NetworkDoorControllerfromtheDevice
drop-downmenu.
Event
SelectAuthorization>AccessrequestgrantedfromtheEvent
drop-downmenu.
Triggerperiod
Set10secondsasTriggerperiod.
Filters
Doorname
SelectthedoorfromtheDoornamedrop-downmenu.
Doorside
SelectthedoorsidefromtheDoorsidedrop-downmenu.
CardnumberSelectCardnumberandenterthecardnumberoftheimportant
person.
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Congureclient
GotoConguration>Clientto:
Editclientspecicsettings,likethemeandlanguage.SeeClientsettingsonpage96.
Edituserspecicsettings,likenoticationsandstartupoptions.SeeUsersettingsonpage96.
Editclientspecicstreamingperformancesettingslikevideoscalingandhardwaredecoding.SeeStreamingonpage98.
Clientsettings
Thesesettingsapplytoallusersonthecomputer.GotoConguration>Client>Clientsettingstoconguretheclientsettings.
Theme
System,Light,DarkSelectthethemefortheclient,Systemisthedefaulttheme
fornewinstallations.Youmustrestarttheapplicationforthe
changestoshow.
IfyouselectSystem,thesystemusesWindowssystemcolor
setting.
General
RunapplicationwhenWindowsstartsTurnonifyouwanttorunautomaticallyeverytimeWindows
starts.
Liveview
ShowcameranamesinliveviewsShowthenameofthecamerainliveview.
Toindicateanytypeofrecording,turnonShowrecording
indicatorsinliveviewsandmaps.
Toindicatemotiondetectionrecordingorrecordingsstartedby
anactionrule,turnonShoweventindicatorsinliveviews
andmaps.
Maps
Allowashingcoverageareasforallmaps
Usetogloballypreventorallowashingofallcoverageareas
usingFlash.Thisglobalsettingdoesn'taffectthelocalsetting
onthemaplevel.SeeMaponpage21.
Language
Changethelanguageofclient.Thechangeiseffectiveafteryourestarttheclient.
Feedback
ShareanonymousclientusagedatawithAxisCommunications
tohelpimprovetheapplicationanduserexperience
ShareanonymousdatawithAxistoimprovetheuserexperience.
Tochangetheoptionfortheserver,seeServersettingsonpage
101.
Usersettings
Thesesettingsapplytothesignedinuser.GotoConguration>Client>Usersettingstoconguretheclientusersettings.
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Navigationsystem
TreeviewnavigationsystemTurnsonbydefaulttoenabletreeviewnavigationpanewith
theviewsandcameras.
ShowinnavigationSelecttoshowviewsorcamerasorbothinthedrop-down
menu.
Shownavigationpathwhennavigatinginview
Turnontoshowthenavigationpathontopoftheviewwhen
navigatinginasplitview.
Notications
Showtaskbarnoticationonalarms
TurnontoshowanoticationinWindowstaskbarwhenan
alarmstarts.
Showtaskbarnoticationfortasks
TurnontoshowanoticationinWindowstaskbarwhen
someoneaddsataskoritnish.
ShownoticationsinDevicemanagement
Turnontoshownoticationswhennewrmwareisavailable
fordownload.
Showintercomnoticationwindow
Turnontoshowanoticationwindowwhensomeonepushes
thecallbuttononaconnectedintercomsystem.
Snapshot
WhenasnapshotistakenshowamessageTurnontoshowamessagewhensomeonetakesasnapshot.
Whenasnapshotistakenopenthesnapshotfolder
Turnontoopenthesnapshotfolderwhensomeonetakesa
snapshot.
Browse
ClickBrowsetoselectthefoldertosavesnapshotsin.
Startup
Startinfullscreen
Turnontostartinfullscreenmode.
RememberlastusedtabsTurnontostartwiththesameopentabs,views,andcamera
viewsfromwhenclosedlasttime.
RememberlastusedmonitorsTurnontostartonthesamemonitorusedwhenclosedlasttime.
Note
Thesystemsavesviewsandcameraviewspertab.Thesystemremembersonlywhentheclientreconnectstothesameserver.
Remembertabsinordertoremembermonitors,viewsandcameraviews.
Thesystemneverrememberdynamicviewsthatyoudraganddropintheliveview.
Whenconnectedtomultipleserverswithdifferentusers,thesystemdoesn’tsupportRememberlastusedtabs.
Soundonalarm
Nosound
Selectifyoudon’twantanysoundwithanalarm.
Beep
Selectifyouwantatypicalbeepsoundwithanalarm.
SoundleSelectandclickBrowsetondasoundleifyouwanta
customizedsoundwithanalarm.Useanyleformatthat
WindowsMediaPlayersupports.
Play
Clicktotestthesound.
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Soundonincomingcall
Nosound
Selectifyoudon’twantanysoundwithanincomingcall.
Beep
Selectifyouwantatypicalbeepsoundwithanincomingcall.
SoundleSelectandclickBrowsetondasoundleifyouwanta
customizedsoundwithanincomingcall.Useanyleformat
thatWindowsMediaPlayersupports.
Play
Clicktotestthesound.
Features
Showsmartsearch1BydefaultSmartsearch1shows.Turnofftohidethisfeature.
Streaming
GotoConguration>Client>Streamingtoconguretheclientstreamingoptions.
Videoscaling
ScaletobesttSelecttoshowvideointhewholeavailablespace,andnotlose
theaspectratioorcroptheimage.
Fillvideoarea(maycroppartsofthevideo)
Selecttotthevideototheavailablespaceandpreservethe
aspectratio.Iftheavailablespacehasadifferentaspectratio
thanthevideo,thesystemcropsthevideo.
Hardwaredecoding
Mode
AutomaticUsesthegraphicscard(ifsupported)
todecodestreamswitharesolutionabove
3840x2160p@25fps(alsoknownas4KorUHD).
OnUsesthegraphicscard(ifsupported)
todecodestreamswitharesolutionabove
1920x1080p@25fps(alsoknownas1080porHD).
OffHardwaredecodingisoffandusestheCPUto
decodevideo.
GraphicscardSelectagraphicscardfromthedrop-downmenu.
Note
Hardwaredecodingmakesuseofyourgraphicscardtodecodevideo.Ifyouhaveahighperformancegraphics
card,hardwaredecodingisagoodwaytoimproveperformanceandreduceCPUusage,especiallywhenyoustream
high-resolutionvideo.HardwaredecodingsupportsM-JPEGandH.264.
Cameraswitharesolutionbelow1080pcan’tusehardwaredecoding,evenifhardwaredecodingisOn.
Ifyourgraphicscarddoesn’tsupport4Kdecoding,hardwaredecodingonlyfunctionson1080pstreams,evenifhardware
decodingisOn.
Bandwidthusage
AlwaysusethestreamproleLowonthisclientTurnontousethelowstreamproleforLiveview.SeeStream
proles.
ThissettingaffectsH.264andM-JPEGvideoandlowersthe
bandwidthconsumption.
Suspendvideostreamsforinactivetabs
Turnontosuspendvideostreamsintheinactivetabs.This
lowersthebandwidthconsumption.
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PTZ(Pan,Tilt,Zoom)
SelectviewwithrstclickinsteadofstartingPTZ
Turnontoactivateviewselectionwhenyouclickthersttime
intheview.AllthefollowingclicksintheviewcontrolPTZ.
Audio
Push-to-talkreleasedelay(ms)
Adjusthowmanymillisecondsyouwanttokeepaudio
transmittedfromthemicrophoneafteryoureleasethe
Push-to-talkbutton.
Usepush-to-talkforallduplexmodes
Turnontousepush-to-talkforsimplex,half-duplex,and
full-duplexmodes.
Alwaysallowaudioforintercoms
Turnontobeabletolistenandspeaktointercomsevenifthere
arenoongoingcallsfromthem.
Instantreplay
Playbackduration(s)
Settheplaybackdurationtimebetween1and600secondsto
jumpbackinthetimelineandreplaytherecording.
Congureconnectedservices
Manageconnectedservices
Theconnectedservicesgiveyouaccesstothefollowing:
WebclientforAXISCameraStation
Devicemanagement
Automaticlicensemanagement
Systemhealthmonitoring
Youmustregisteryoursystemandconnectittoanorganizationtoaccesstheconnectedservices.SeeRegisteryoursystemwithan
organizationonpage99formoreinformation.
Status
Thestatuscardshowsyouthestatusoftheconnectionbetween
yourserverandtheconnectedservicesandthenameofthe
organizationyou’reregisteredwithorconnectedto.
DisconnectWhenyoudisconnectaconnectedserver,it’sstillregistered
withtheorganization.
LicensemanagementTurnonLicensemanagementtoautomaticallysynchronize
yourlicenses.Thismeansthatthesystempusheschangesthat
affectthenumberoflicensestoAXISLicenseManager,and
retrievesanewlicensestatus.TurnoffLicensemanagementto
handlethelicensesmanually,forexample,ifyoursystemhas
nointernetconnection.SeeManagelicensesonpage108for
moreinformation.
SynchronizesystemTurnonSynchronizesystemtoautomaticallysynchronizeyour
devicesandviewswiththeWebclientforAXISCameraStation
andAXISDeviceManager.
Registeryoursystemwithanorganization
Toregisterthesystem:
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Configuration
1.GotoConguration>Connectedservices>Management.
2.ClickRegisterandfollowtheonscreeninstructions.
Firmwareupgradesettings
Note
Whenconnectedtomultipleservers,youcanselectanyserverfromtheSelectedserverdrop-downmenutocongure
rmwareupgradesettings.
1.GotoConguration>Connectedservices>Firmwareupgradesettings.
2.UnderAutomaticcheckforupdates,congurehowoftenandhowtocheckforrmwareupdates.
3.UnderUpgradeorder,conguretheordertoupdatethedevices.
Automaticcheckforupdates
CheckforupdatesSelectEverystart-upfromthedrop-downmenutocheckfor
availablermwareversionsontheserveroneachstartup.By
default,issetNever.
ChecknowClicktochecktheserverforavailablermwareversions.
Upgradeorder
Parallel
Selecttoupgradealldevicesatthesametime.Thisoptionis
quickerthanSequentialbutalldevicesareofineatthesame
time.
SequentialSelecttoupgradedevicesoneaftertheother.Thisoptiontakes
longerbutthedevicesaren’tofineatthesametime.Select
Cancelremainingupgradesifonedevicefailstostopthe
sequentialupgrade.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=rmware-upgrade-settings
Turnonautomaticrmwarecheck
AxisSecureRemoteAccess
AxisSecureRemoteAccessallowsyoutoconnecttoyourserverthroughasecureandencryptedinternetconnection.AxisSecure
RemoteAccessdoesn’trelyonportforwardinginyourrouterforcameraaccess.
Note
AxisSecureRemoteAccessisonlyavailableforAXISCameraStation5.12orlater.
Whenconnectedtomultipleservers,selectanyserverfromtheSelectedserverdrop-downmenutocongureAxisSecure
RemoteAccess.
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AXISCameraStationPro
Configuration
EnableAxisSecureRemoteAccess
AxisSecureRemoteAccessisavailableifyousignintoyourMyAxisaccount.AxisSecureRemoteAccessmustbeturnedon
manually.Thisfeaturemakesitpossibletosignintoyourserverremotely,seeLogintotheserver.
1.GotoConguration>Connectedservices>AxisSecureRemoteAccess.
2.UnderMyAxisaccount,enteryourMyAxisaccountcredentials.
3.ClickApply.
4.IntheAxisSecureRemoteAccesssection,clickEnabletoturnonremoteaccess.
AxisSecureRemoteAccessonmobiledevices
Formobiledevices(iOSandAndroid),downloadtheAXISCameraStationMobileapp,go
toaxis.com/products/axis-camera-station/overview.Inthemobileapp,signinwiththesameMyAxisaccountastheoneusedto
activateremoteaccess.InthemobileappyoucanseethetotalamountofrelayeddatausedbytheMyAxisaccountduringthemonth.
AxisSecureRemoteAccessusage
TheAxisSecureRemoteAccessusageappearsinthestatusbaratthebottomoftheclient.Clickthelinktogetanoverviewofhow
tousethesecureremoteconnection.
ServicelevelShowstheservicelevelofyourAxisSecureRemoteAccess
subscription.
Datausedthismonth
Showshowmuchdatayouusedthecurrentmonth.Thecounter
resetsonthersteverymonthbymidnight.
OverageShowshowmuchdatayouusedthecurrentmonththat
surpassestheincludedamountinyourservicelevel.Thisisonly
availableifyouhaveOverageinyoursubscription.
ConnectionsShowstheserversconnectedthroughSecureRemoteAccess.
Congureserver
Serversettings
GotoConguration>Server>Settingstoconguretheserversettings.
Note
Whenconnectedtomultipleservers,selectanyserverfromtheSelectedserverdrop-downmenutoconguretheserver
settings.
Export
Includeaudiowhenaddingrecordingstoexport
Selecttoincludeaudiowhenaddingrecordingtotheexportlist.
Logs
Specifythenumberofdaystokeepalarms,events,andaudits.Setavaluebetween1and1000days.
Externaldata
Specifythenumberofdaystokeeptheexternaldata.Setavaluebetween1and1000days.
SMTPservers
AddSMTPserverstosendemailsonsystemalarmsorwhenaneventcongurationruleactivates.
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AXISCameraStationPro
Configuration
ToaddanSMTPserver:
1.UnderSMTPservers,clickAdd.
2.UnderServer,conguretheserveraddress,port,authentication,andTLSprotocol.
3.UnderSender,entertheemailaddressandnamethatyouwanttoshowinthesenderemail.
Server
Address
EntertheaddressoftheSMTPserver.
Port
Entertheport.587isthedefaultportforSMTPTLSconnections.
UseTLSSelectiftheSMTPserverusesTLS.TLSisthedefaultprotocol.
Useauthentication
Selectifausernameandpasswordarerequiredforthisserver.
Entertheusernameandpasswordtoaccesstheserver.
Edit
ToeditanSMTPserver,selecttheserverandclickEdit.
Remove
ToremoveanSMTPserver,selecttheserverandclickRemove.
Inthepop-updialog,clickYestoremovetheserver.
Testall...
TotestanSMTPserver,selecttheserverandclickTestall....
Inthepop-updialog,enteranemailaddressinRecipientand
clickOKtosendatestemail.TheSMTPservertestsforalistof
resultsandpossibleactionstotake.
Arrows
Selectaserverandusethearrowstochangetheorderofthe
serversinthelist.Thesystemusestheserversinthesameorder
they’relisted.
Servertestresults
OKConnectionwiththeSMTPserverwassuccessful.Makesure
thattherecipientsreceivedthetestemail.
UnknownerrorAnunexpectederroroccurredwhenattemptingtosendthe
email.CheckthattheSMTPserverisoperatingcorrectly.
Nocontact
can'taccesstheSMTPserver.MakesuretheSMTPserverworks
correctlyandthatallroutersandproxyserversbetweenand
theSMTPserverallowtrafc.
CongurationerrorTLSwasrequestedbutserverdoesn’tsupportStartTLS,server
doesn’tsupportauthentication,ornocompatibleauthentication
mechanism.
TLS/SSLhandshakeerrorErrorduringTLS/SSLnegotiations,suchasinvalidserver
certicate.
Authenticationrequired
Serverrequiresauthenticationtosendemail.
Authenticationerror
Credentialsarewrong.
ConnectiondroppedConnectionwasestablished,butthenlost.
Systemalarm
Asystemalarmoccursifacameralosesconnection,accesstoarecordingstorageisdenied,anunexpectedservershutdownoccurs,
orifrecordingerrorsoccur.It’spossibletosendemailnoticationsonsystemalarms.
Note
Tosendemails,youmustrstaddanSMTPserver.
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Configuration
Tosendemailonsystemalarms:
1.SelectSendemailonsystemalarmtothefollowingrecipientstoactivatesystemalarmemail.
2.UnderRecipients:
2.1SelectiftheaddressshouldbeintheTo,CcorBcceldoftheemail.
2.2Entertheemailaddress.
2.3ClickAddtoaddtheemailaddresstotheRecipientsbox.
Deviceconnection
Keepusingthehostnameseveniftheybecomeunreachable
Usethehostnametoconnect.Toautomaticallyswitchtouse
theIPaddresstoconnect,clearthecheckbox.Youcanmanually
selecttousethehostnameorIPaddresstoconnecttodevices.
SeeConnectiononpage61.
Language
ChangethelanguageoftheserverChangesthenameoftheServiceControlandAXISCamera
StationSecureEntry.Forexample:systemalarms,auditlog
messages,andexternaldataintheDatasearchtab.Thechange
iseffectiveafteryourestart.
Feedback
ShareanonymousserverusagedatawithAxis
Communications
Selectthistohelpusimprovetheapplicationanduser
experience.Tochangetheoptionsfortheclient,seeClient
settingsonpage96.
Advancedsettings
YoushouldchangethesettingsonlywheninstructedbyAxissupport.
1.Tochangeasetting,enterthesettinganditsvalue.
2.ClickAdd.
3.Toactivatedebugloggingfortroubleshootingpurpose,selectEnableserversidedebuglogging.
Thissettingtakesupmorespaceonyourdiskandthelog4net.configleintheProgramDatadirectoryoverridesit.
Components
Componentsaresoftwaremodulesthataddmorecapabilitiestoyoursystem.Thecomponentpageletsyoumanagecomponents
andviewtheirstatus.
Toviewthelistofinstalledcomponents:
1.GotoConguration>Server>Components.
2.TurnonShowcomponents.
Note
Weconsidercomponentsadvancedsettings.Showandmanagecomponentsonlyafteryou’vebeenincontactwithAxis
support.
Update
Togetthelatestversionof:
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Configuration
1.GotoConguration>Server>Update.
2.ClickDownloadandinstall....
Note
Onceanupdatestarts,whethermanualorscheduled,thereisnowaytocancelit.
Scheduledupdatesstartautomatically.
Thesystemdoesn’tupdateclientsconnectedthroughsecureremoteaccess.
Inamulti-serversystem,alwaysupdatethelocalserverlast.
ThisfeatureusestheWindowsinstaller(msi)regardlessofthetypeyoucurrentlyuse.
Incidentreport
Ifyouturnonincidentreportpermission,youcangeneratetheincidentreportsincludingrecordings,snapshots,andnotesaboutthe
incidents.SeeExportincidentreportsonpage30.
Tocongurethesettingsforincidentreports:
1.GotoConguration>Server>Incidentreport.
2.UnderLocation,selectwheretostoretheincidentreports.
3.FromtheExportformatdrop-downmenu,selectaformatyouwanttoexportyourrecordingsto.
4.UnderCategories,addorremovethecategoriestogrouptheincidentreports.Thecategoriescanbethefoldernameinthe
exportlocationifyoucongurethecategoryasavariableintheserverdirectorypath.
4.1Enterthecategorynameinthebox,forexample,AccidentorTheft.
4.2ClickAdd.
4.3Toremoveacategory,selectitandclickRemove.
5.UnderDescriptiontemplate,entertheinformationtoshowinDescriptionwhengeneratingyourincidentreports.For
example:Reportedby:<Insertyourname,mail,andphonenumber>.
6.ClickApply.
Location
ServerdirectorypathSelectandenterthedirectorypathtosavethe
incidentreportstoafolderonthecomputer.Youcan
usetheservername,category,ortheusernameas
variables.Forexample:C:\Reports\$(Server
Name)\$(Category)\$(UserName)\.
Networkdirectorypath
Selecttosavetheincidentreportstoafolderonanetwork
storage.Enterthedirectorypathorusecredentialsforthe
networkstorage.Thesharemustbereachablefromthe
server.SeeManagestorageforhowtoaddstoragetousefor
recordings.
Exportformat
ASF
Ifselected,youcanselectAdddigitalsignaturetouseadigital
signaturetomakeimagetamperingimpossible.SeetheDigital
signaturesectioninExportrecordings.YoucanalsoselectUse
passwordtouseapasswordforthedigitalsignature.
MP4
Exportedrecordingsdon’tincludeaudioinG.711orG.726
format.
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Scheduledexport
GotoConguration>Server>Scheduledexporttocreateschedulesforexportrecordings.
Attheselectedtime,anexportofallrecordingssincethepreviousexportstarts.Ifthepreviousexportisolderthanoneweekor
ifthereisnopreviousexport,theexportonlycontainsrecordingslessthanoneweekold.Toexportolderrecordings,gotothe
Recordingstabandexportthemmanually.SeeExportrecordings.
Note
Whenconnectedtomultipleservers,selectanyserverfromtheSelectedserverdrop-downmenutoturnonandmanage
scheduledexports.
Exportscheduledrecordings
1.UnderScheduledexport,selectEnablescheduledexporttousescheduledexport.
2.UnderCameras,selectthecamerastoexportrecordingsfrom.Thesystemselectsalllistedcamerasasdefault.ClearUse
allcamerasandselectthespeciccamerasinthelist.
3.UnderExport,congurewheretosavetherecordings,format,andcreationofplaylist.
4.UnderWeeklyschedule,selectthetimeandthedaysforwhentoexportrecordings.
5.ClickApply.
Export
ServerdirectorypathSelectandenterthedirectorypathtosaverecordingstoa
folderonthecomputer.
Networkdirectorypath
Selecttosavetherecordingstoafolderonanetworkstorage.
Enterthedirectorypathorusethecredentialsforthenetwork
storage.Thesharemustbereachablefromtheserver.See
Managestorageforhowtoaddstoragetouseforrecordings.
Createplaylist(.asx)
Selecttocreateaplaylistinthe.asxformatusedbyWindows
MediaPlayer.Therecordingsplayintheorderinwhichthey
wererecorded.
ExportformatSelectaformatyouwanttoexportyourrecordingsto.
ASFSelectAdddigitalsignaturetouseadigitalsignature
tomakeimagetamperingimpossible.SeetheDigitalsignature
sectioninExportrecordings.YoucanalsoselectUsepassword
touseapasswordforthedigitalsignature.
MP4Exportedrecordingsdon’tincludeaudioinG.711or
G.726format.
MicrosoftWindows2008Server
TobeabletoexportrecordingsfromaserverrunningMicrosoftWindows2008Server,youmustinstallDesktopExperience:
1.ClickStart>AdministrativeTools>ServerManagertoopenServerManager.
2.UnderFeaturesSummary,clickAddfeatures.
3.SelectDesktopExperience,clickNext.
4.ClickInstall.
MicrosoftWindows2012Server
TobeabletoexportrecordingsfromaserverrunningMicrosoftWindows2012Server,youmustinstallDesktopExperience:
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1.ClickStart>AdministrativeTools>ServerManagertoopenServerManager.
2.SelectManage>AddRulesandFeaturestostarttheAddRolesandFeaturesWizard.
3.UnderFeaturesSummary,selectUserInterfacesandInfrastructure.
4.SelectDesktopExperience,clickNext.
5.ClickInstall.
WebRTCsettings
TheWebclientforAXISCameraStationusesWebRTCtocommunicatewiththeserver.
EnableTURN
ThisoptionenablesalocalTURNserverontheAXISCamera
StationProserver.SelectEnableTURNifyouwantWebRTC
communicationtobeabletouseasingleport,whichcan
simplifyrewallconguration.
PrioritizeTURN
SelectthisoptionifyouwantWebRTCtoconsiderrelay
candidatesonly.
Newconnection
Goto
>Servers>Newconnectiontoconnecttoaserver.SeeLogintotheserver.
Connectionstatus
Goto
>Servers>Connectionstatus,toshowalistoftheservers’connectionstatus.
Usethesliderinfrontoftheservernametoconnectordisconnecttotheserver.
Statuscodes
DescriptionPossiblesolutions
Connecting
Theclienttriestoconnecttothisserver.
ConnectedTheclientusesTCPwhileconnectedto
thisserver.
Connected(usingSecureRemoteAccess)
TheclientusesSecureRemoteAccess
whileconnectedtothisserver.
Connected(usingHTTP)
TheclientusesHTTPwhileconnectedto
thisserver.ThisislessefcientthanTCP
andslowerwhenconnectedtomultiple
servers.
DisconnectingTheclientdisconnectsfromthisserver.
DisconnectedThereisnoconnectionbetweentheclient
andthisserver.
ReconnectingTheclienthaslostconnectiontothis
serverandtriestoreconnect.
ReconnectionfailedTheclientfailstoreconnecttothisserver.
Itndstheserverbuttheuserpermissions
orpasswordcanhavechanged.
Addtheuserintheuser
permissiondialog.
Verifytheusernameand
password.
LogincanceledTheusercanceledthelogin.
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Incorrectusernameorpassword
ClickthelinkintheActioncolumnand
enterthecorrectcredentials.
UsernotauthorizedontheserverTheserverdoesn’tauthorizetheuserto
login.
Addtheuserintheuserpermission
dialog.
SecurityvericationfailedAWCFrelatedsecuritycheckfails.Make
suretosynchronizetheclientandserver
computerUTCtimes.
NocontactwithservercomputerTherewasnoresponsebytheserver
computerontheusedaddress.
Checkthatthenetworkworks
properly.
Checkthattheserverruns.
NoserverrunningThecomputerrunningtheserveris
accessible,buttheserverdoesn’trun.
Starttheserver.
CommunicationfailureConnectiontotheserverfailed.Make
suretheservercomputerisaccessible.
Checkthatthenetworkworks
properly.
Checkthattheserverruns.
Invalidhostname
TheDNScan’ttranslatethehostname
intoanIPaddress.
Checkthatthespellingofthe
hostnameiscorrect.
CheckthattheDNShasthe
informationitneeds.
AlreadyconnectedtothesameserverTheclientisalreadyconnectedtothis
server.
Removetheduplicateserverentry.
NottheexpectedserverAdifferentserverthantheexpectedone
respondsonthisaddress.
Updatetheserverlisttoconnecttothis
server.
Clientversion(x)isnotcompatiblewith
serverversion(y)
Theclientistoooldortoonewcompared
totheserver.
Makesuretohavethesameversionof
installedonboththeclientandtheserver
computer.
Servertoobusy
Theservercouldn’trespondbecauseof
performanceissues.
Makesurethattheservercomputerand
thenetworkdon’toverload.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=connection-status
Multipleservers
Serverlists
Youcanorganizeyourserversinserverlists.Aservercanbelongtomultipleserverlists.It’spossibletoimport,export,anduse
serverlistsinotherclients.
Goto>Servers>ServerliststoopentheServerlistsdialog.
ThedefaultRecentconnectionslistshowsandcontainstheserversusedintheprevioussession.Youcan’tremoveRecent
connections.
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Selecttheserverlistandclick.
+Newserverlist
Clicktoaddanewserverlistandenteranameforthelist.
AddToaddaservertoaserverlist,selectaserverlistandclickAdd.
Entertherequiredinformation.
Exportlists
Clicktoexportallserverlistsina.mslle.Youcanimportthe
serverlisttologintotheservers.SeeLogintotheserver.
EditToeditaserverinaserverlist,selectaserverandclickEdit.
Youcanonlyeditoneserveratatime.
RemoveToremoveserversinaserverlist,selecttheserversandclick
Remove.
RenameaserverDouble-clickthelistandenteranewnameforthelist.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=server-lists
Organizeserversinserverlists
Congureswitch
IfyouhaveanAXISCameraStationS22Applianceseriesdevice,youhavetheoptiontocongurethedevicefrom.Goto
Conguration>Switch>ManagementandenteryourcredentialstoopentheSwitchmanagementpageintheclient.Forhowto
conguretheswitch,seeyourAXISCameraStationS22ApplianceseriesUsermanualonaxis.com.
Note
canonlyconnecttohttps://192.168.0.1/whichisthedefaultIPaddressoftheswitch.
Managelicenses
TheManagelicensespageshowsyourcurrentlicensestatus.
TrialWhenyouinstallyougeta90-daytrialperiod.Duringthis
period,thesystemisfullyfunctional,allowingyoutocongure
itandtryoutallthefeaturesbeforebuyinganylicenses.
Checkyourlicenses
Ifthesystem’slicenseperiodexpireswithoutautomatic
renewal,AXISLicenseManagergivesyouanother30-daygrace
period.
LicensedThesystemisfullylicensedandoperationaluntiltheearliest
expirationdate.
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Changesmadeinthesystemrequirealicensesynchronization
Whenyouadddevicestoalicensedsystem,attemptsto
synchronizethechangeswithAXISLicenseManagerto
reevaluatethesystemlicensestatus.Ifyou’reusingautomatic
licensing,youmightnotnoticethishappening.Butifyouuse
manuallicensingandfailtoresynchronizethesystemchanges
withAXISLicenseManagerwithin30days,thesystembecomes
unlicensed.
UnlicensedThesystemisoperationalbutwithlimitedfunctionality.
Recordingandactionrulesareactive.Norecordingsare
lostwhilebeingunlicensed.Thefollowingfeaturesbecome
restricted:
Livestreams
Recordingsplayback
Instantplayback
Snapshots
Recordingsexport
Youcanchoosetolicenseyoursystemintwoways:
Automaticlicensing(onlinesystems)-Usingthisoption,yoursystemautomaticallypusheschangesthataffectthenumberof
licensestoAXISLicenseManager,andretrievesanewlicensestatus.Thisoptionrequiresaninternetconnection.SeeLicensea
systemonlineonpage109formoreinformation.
Manuallicensing(ofinesystems)-Usingthisoption,youmustmanuallyexportyoursystemle,uploadittoAXISLicence
Manager,andnallyimportthenewlicenseinyoursystem.Everytimeyoumakechangestothesystemthataffectthenumberof
licenses,youmustrepeatthemanuallicensing.Choosethisoptionifyouprefertohandlethelicensesmanually,orifyoursystemhas
nointernetconnection.SeeLicenseasystemthat'sofineonpage109formoreinformation.
Licenseasystemonline
Touseautomaticlicensing,youmustregisteryoursystemandconnectittoanorganization.
1.GotoConguration>Licenses>Management.
2.MakesureAutomaticlicensingison.
3.ClickRegister....
4.SigninusingyourMyAxisaccountandfollowtheonscreeninstructions.
5.ClickGotoAXISLicenseManagertomanageyourlicensesthere.ReadtheMySystemsusermanualonhelp.axis.comfor
moreinformation.
Licenseasystemthat'sofine
Tolicenseyoursystemmanually:
1.GotoConguration>Licenses>Management.
2.TurnoffAutomaticlicensing.
3.ClickExportsystemle...andsavetheletoyourcomputer.
Note
YoumusthaveaninternetconnectiontoaccessAXISLicenseManager.Ifyourclientcomputerdoesn’thaveinternet,
copythesystemletoacomputerthatdoes.
4.OpenAXISLicenseManager.
5.InAXISLicenseManager:
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5.1Selectthecorrectorganization,orcreateoneifyouhaven’talready.Readthe
MySystemsusermanualonhelp.axis.comformoreinformation.
5.2GotoSystemsetup.
5.3ClickUploadsystemle.
5.4ClickUploadsystemleandselectyoursystemle.
5.5ClickUploadsystemle.
5.6ClickDownloadlicensele.
6.Gobacktotheclient.
7.ClickImportlicensele...andselectyourlicensele.
8.ClickGotoAXISLicenseManagertomanageyourlicensesthere.
Conguresecurity
Congureuserpermissions
GotoConguration>Security>Userpermissionstoviewtheusersandgroupsthatexistsin.
Note
Administratorsofthecomputerthatrunsserverareautomaticallygivenadministratorprivilegesto.Youcan’tchangeor
removetheAdministratorsgroup'sprivileges.
Beforeyoucanaddauserorgroup,registertheuserorgrouponthelocalcomputerormakesuretheyhaveanWindowsActive
Directoryuseraccount.Toaddusersorgroups,seeAddusersorgroups.
Whenauserispartofagroup,theusergetsthehighestrolepermissionassignedtotheindividualorthegroup.Theuseralsogetsthe
accessgrantedasanindividualandreceivestherightsaspartofagroup.Forexample,auserhasaccesstocameraXasanindividual.
TheuserisalsoamemberofagroupthathasaccesstocamerasYandZ.TheuserthereforehasaccesstocamerasX,Y,andZ.
Indicatestheentryisasingleuser.
Indicatestheentryisagroup.
NameUsernameasitappearsinthelocalcomputerorActiveDirectory.
DomainThedomainthattheuserorgroupbelongsto.
RoleTheaccessrolegiventotheuserorgroup.
Possiblevalues:Administrator,Operator,andViewer.
DetailsDetaileduserinformationasitappearsinthelocalcomputerorActiveDirectory.
Server
Theserverthattheuserorgroupbelongsto.
Addusersorgroups
MicrosoftWindowsandActiveDirectoryusersandgroupscanaccess.Toaddauserto,youmustaddusersoragrouptoWindows.
ToaddauserinWindowsvarydependingonwhichversionofWindowsyouuse.FollowtheinstructionsonMicrosoft'ssite.Ifyou
useanActiveDirectorydomainnetwork,consultyournetworkadministrator
Addusersorgroups
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1.GotoConguration>Security>Userpermissions.
2.ClickAdd.
Youcanseetheavailableusersandgroupsinthelist.
3.UnderScope,selectwheretosearchforusersandgroups.
4.UnderShow,selecttoshowusersorgroups.
Thesearchresultdoesn’tdisplayiftherearetoomanyusersorgroups.Usethelterfunction.
5.SelecttheusersorgroupsandclickAdd.
Scope
ServerSelecttosearchforusersorgroupsonthelocalcomputer.
Domain
SelecttosearchforActiveDirectoryusersorgroups.
Selectedserver
Whenconnectedtomultipleservers,selectaserverfrom
theSelectedserverdrop-downmenu.
Congureauserorgroup
1.Selectauserorgroupinthelist.
2.UnderRole,selectAdministrator,Operator,orViewer.
3.IfyouselectedOperatororViewer,youcanconguretheuserorgroupprivileges.SeeUserorgroupprivileges.
4.ClickSave.
Removeauserorgroup
1.Selecttheuserorgroup.
2.ClickRemove.
3.Inthepop-updialog,clickOKtoremovetheuserorgroup.
Userorgroupprivileges
Therearethreerolesyoucangivetoauserorgroup.Forhowtodenetheroleforauserorgroup,seeAddusersorgroups.
Administrator-Fullaccesstotheentiresystem,includingaccesstoliveandrecordedvideoofallcameras,allI/Oports,and
views.Thisroleisrequiredtocongureanythinginthesystem.
Operator-Selectcameras,views,andI/Oportstogetaccesstoliveandrecorded.Anoperatorhasfullaccesstoallfunctionalityof
exceptsystemconguration.
Viewer-Accesstolivevideoofselectedcameras,I/Oports,andviews.Aviewerdoesn’thaveaccesstorecordedvideoorsystem
conguration.
Cameras
ThefollowingaccessprivilegesareavailableforusersorgroupswiththeOperatororViewerrole.
AccessAllowaccesstothecameraandallcamerafeatures.
VideoAllowaccesstolivevideofromthecamera.
AudiolistenAllowaccesstolistenfromthecamera.
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AudiospeakAllowaccesstospeaktothecamera.
ManualRecordingAllowtostartandstoprecordingsmanually.
MechanicalPTZ
AllowaccesstomechanicalPTZcontrols.Onlyavailablefor
cameraswithmechanicalPTZ.
PTZpriority
SetthePTZpriority.Alowernumbermeansahigherpriority.
Noassignedpriorityissetto0.Anadministratorhasthe
highestpriority.WhenarolewithhigherpriorityoperatesaPTZ
camera,otherscan’toperatethesamecamerafor10seconds
bydefault.OnlyavailableforcameraswithmechanicalPTZand
haveMechanicalPTZselected.
Views
ThefollowingaccessprivilegesareavailableforusersorgroupswiththeOperatororViewerrole.Youcanselectmultipleviews
andsettheaccessprivileges.
AccessAllowaccesstotheviewsin.
EditAllowtoedittheviewsin.
I/O
ThefollowingaccessprivilegesareavailableforusersorgroupswiththeOperatororViewerrole.
Access
AllowfullaccesstotheI/Oport.
Read
AllowtoviewthestateoftheI/Oport.Theusercan’tchange
theportstate.
Write
AllowtochangethestateoftheI/Oport.
System
Youcan’tconguregreyedoutaccessprivilegesinthelist.Privilegeswithcheckmarkmeanstheuserorgrouphavethisprivilegeby
default.
ThefollowingaccessprivilegesareavailableforusersorgroupswiththeOperatorrole.Takesnapshotsisalsoavailableforthe
Viewerrole.
TakesnapshotsAllowtotakesnapshotsintheliveviewandrecordingsmodes.
ExportrecordingsAllowtoexportrecordings.
Generateincidentreport
Allowtogenerateincidentreports.
PreventaccesstorecordingsolderthanPreventaccesstorecordingsolderthanthespeciednumberof
minutes.Whenusingsearch,theuserdoesn’tndrecordings
olderthanthespeciedtime.
Accessalarms,tasks,andlogs
GetalarmnoticationsandallowaccesstotheAlarmsand
tasksbarandLogstab.
Accesscontrol
ThefollowingaccessprivilegesareavailableforusersorgroupswiththeOperatorrole.AccessManagementisalsoavailable
fortheViewerrole.
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AXISCameraStationPro
Configuration
Accesscontrolconguration
Allowcongurationofdoorsandzones,identication
proles,cardformatsandPIN,encryptedcommunication,and
multi-server.
AccessmanagementAllowaccessmanagementandaccesstotheactivedirectory
settings.
Systemhealthmonitoring
ThefollowingaccessprivilegesareavailableforusersorgroupswiththeOperatorrole.Accesstosystemhealthmonitoring
isalsoavailablefortheViewerrole.
Congurationofsystemhealthmonitoring
Allowcongurationofthesystemhealthmonitoringsystem.
AccesstosystemhealthmonitoringAllowaccesstothesystemhealthmonitoringsystem.
Certicates
Tomanagesettingsforcerticatesbetweentheserverandthedevices,gotoConguration>Security>Certicates.
Forinformationonhowtoturnon,delete,andviewHTTPSandIEEE802.1Xcerticates,seeSecurityonpage59formoreinformation.
canbeusedas:
Rootcerticateauthority(CA):IfyouuseasarootCAitmeansusesitsownrootcerticatetoissueservercerticates
andthereisnootherrootCAinvolvedintheprocess.
Intermediatecerticateauthority:InthisscenarioyouneedtoimportaCAcerticateanditsprivatekeyintosignand
issueservercerticatesfortheAxisdevices.ThisCAcerticatecanbearootcerticateoranintermediateCAcerticate.
Note
Whenyouuninstall,itremovesitsCAcerticatesfromWindowsTrustedRootCerticationAuthorities.Itdoesn’tremovethe
importedCAcerticates;thesemustberemovedmanually.
Certicateauthority(CA)
ACAallowsyoutoturnonHTTPSandIEEE802.1Xondeviceswithoutanyclient/servercerticatesinplace.TheCAcerticatecan
automaticallycreate,sign,andinstallclient/servercerticatesondeviceswhenyouuseHTTPSorIEEE802.1X.Youcanuseastheroot
CA,oryoucanimportaCAcerticateandletactasanintermediateCA.ThesystemgeneratesarootCAwhenyouinstalltheserver.
Import
ClicktoimportanexistingCAcerticateanditsprivatekey.
storesitspassword.
GenerateClicktogenerateanewpublicandprivatekeyandaself-signed
CAcerticatethatisvalidfor10years.Whenyougeneratea
newcerticateauthority,itreplacesallcomponentcerticates
andrestartsallthecomponents.
View
ClicktoviewthedetailsoftheCAcerticate.
Export
ClicktoexporttheCAcerticatein.ceror.crtformats.Thele
doesn’tcontaintheprivatekeyandisthereforenotencrypted.
Youcaninstallthecerticateinothersystemsthattrust
certicatessignedby.However,youcan’tinstallthecerticate
inagain.
Numberofdatesthesignedclient/servercerticateswillbe
validfor
Setthenumberofdaysthattheautomaticallycreated
client/servercerticatesarevalidfor.Themaximumamount
is1095days(threeyears).NotethattheCAdoesn’tsign
certicatesthatarevalidbeyonditsownexpirationdate.
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AXISCameraStationPro
Configuration
GeneratearootCA
Whenstarts,itlooksforaCA.Ifmissing,itgeneratesarootCAautomatically.Itincludesaself-signedrootcerticateandprivatekey
protectedbyapassword.storesthepasswordbutdoesn’tmakeitvisible.ACAcerticategeneratedbyisvalidfor10years.
TomanuallygenerateanewCAtoreplacetheoldone,seeReplaceaCAonpage114.
Ifyouupgradefromversion5.45orearlierthatusesamanuallyinstalledcerticateonadevice,automaticallyusestheexisting
rootCAtoinstallanewcerticatewhenthemanuallyinstalledcerticateexpires.
Note
WhenyougenerateaCAcerticate,it'saddedtoWindowsTrustedRootCerticates.
ImportaCA
WhenyouinstallaCAcerticatefromanotherCAyoucanuseasanintermediateCA.ImportanexistingCAconsistingofa
certicateandaprivatekeytoallowtosigncerticatesonthebehalfofthatCA.ThelemustbeaPKCS#12le,thecerticate
musthaveabasicconstraint(2.5.29.19)indicatingthatit'saCAcerticate,andbeusedwithintheitsvalidityperiod.Toimporta
CAtoreplacetheexistingone,seeReplaceaCAonpage114.
Note
IftheimportedCAdoesn’trequireapassword,adialogappearseachtimesomethingrequiresapassword.Forexample,
whenyouuseHTTPSorIEEEonadevice,oraddadevice.YouneedtoclickOKtocontinue.
WhenyouimportaCAcerticate,it'saddedtoWindowsTrustedRootCerticates.
Afteruninstalling,youmustmanuallyremoveimportedCAcerticatesfromWindowsTrustedRootCerticationAuthorities.
ReplaceaCA
ToreplacetheCAthatissuessignedcerticatesusedondeviceswithHTTPSconnection:
1.GotoConguration>Security>Certicates>HTTPS.
2.TurnonTemporarilyignorecerticatevalidation.
3.UnderCerticateauthority,clickGenerateorImport.
4.EnteryourpasswordandclickOK.
5.Selectthenumberofvaliddaysofthesignedclient/servercerticates.
6.GotoConguration>Devices>Management.
7.Right-clickthedevicesandselectSecurity>HTTPS>Enable/Update.
8.GotoConguration>Security>Certicates>HTTPSandturnoffTemporarilyignorecerticatevalidation.
Issuecustomcerticate
YoucancreateacustomcerticatesignedbytheAXISCameraStationProcerticateauthority.Forexample,youcanusethese
certicatesforexternalHTTPSendpoints.Youmustmanuallyrenewthesecerticateswhentheyexpire.Toissueacustomcerticate:
GotoConguration>Security>Certicates.
UnderIssuecustomcerticate,clickIssuecerticate....
EnterthecerticatedetailsandclickOK.
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AXISCameraStationPro
Configuration
Issuecerticate
Commonname(CN)
Identiesthecerticateholder.TheCNisusuallythefully
qualieddomainname(FQDN)orIPaddresswhereyouinstall
thecerticate.
PrivatekeypasswordPasswordthatprotectstheprivatekey.
Duration(days)
Thenumberofdaysthecerticateisvalid.
ServerauthenticationSelectthisoptionifyouintendtousethecerticateona
serverasproofoftheserver'sidentity.Typically,devicesor
otherendpointsthatAXISCameraStationProconnectswith
usingHTTPSareconsideredserverdevices,andtheircerticates
shoulduseserverauthentication.
ClientauthenticationSelectthisoptionifyouintendtousethecerticateonaclient
asproofoftheclient'sidentitybeforebeingallowedtoconnect
toaserver.Forexample,devicesthatwantaccesstoanIEEE
802.1Xaccess-controllednetworkmustusethiscerticate
beforeentering.
Organization(O)
Thecerticateholder'sorganization.
Countrycode(C)
Thecerticateholder'scountrycode.
DNSSAN
Dynamicnameserversubjectalternativenames.Alternative
FQDNsforcontactingthecerticateholder.Whenissuinga
certicate,thesystemautomaticallyaddstheCNasaDNS
SAN.Youcanentermultipleaddressesseparatedbycommas,
forexample,address-1.com,address-2.com.
IPSAN
IPaddresssubjectalternativenames.AlternativeIPaddresses
forcontactingthecerticateholder.Thesystemautomatically
addstheCNasanIPSANiftheCNisanIPaddress.Youcan
entermultipleaddressesseparatedbycommas,forexample,
192.168.1.1,192.168.1.2.
HTTPS
Bydefault,validatesthesignatureoftheactiveHTTPSservercerticateoneachconnecteddeviceanddoesn’tconnecttoadevice
withoutavalidatedcerticate.TheservercerticatemustbesignedbytheactiveCAinorvalidatedthroughWindowsCerticate
Store.alsovalidatesiftheaddressinthedeviceHTTPScerticatematchestheaddressusedtocommunicatewiththedeviceif
Validatedeviceaddressison.
Cameraswithrmware7.20orlatercomeswithaself-signedcerticate.Thesecerticatesarenottrusted.Instead,generateor
importaCAtoletissuenewcerticatestothedeviceswhenyouuseHTTPS.
Validatecerticate
Turnontoallowconnectionfordeviceswithavalidcerticate
only.Withoutcerticatevalidation,youallowaccesstodevices
withaninvalidcerticate.
Validatedeviceaddress
TurnoffforastablebehavioronDHCPnetworkswithoutusing
hostnames.
Turnontorequiretheaddressestomatchforadditionalsecurity.
Werecommendthatyouonlyturnonthissettingonnetworks
wheredevicesprimarilyusehostnametocommunicate,or
deviceshaveastaticIPaddress.
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Configuration
Note
Whenasecureconnection(HTTPS)isunavailable,useaHTTPconnectiontocongurenon-securedevices.
TouseHTTPS,rmware5.70orlater,itrequiresforvideodevices,andrmware1.25orlaterforaccesscontrolandaudio
devices.
Limitations
Non-defaultports(otherthan443)aren’tsupported.
Allcerticatesinaninstallbatchmusthavesamepassword.
Certicateoperationsoverunencryptedchannels,suchas"Basic"aren’tsupported.Setdevicesto"Encrypted&
unencrypted"or"Encryptedonly"toallow"Digest"communication.
Youcan’tturnonHTTPSonAXIST85PoE+Networkswitchseries.
IEEE802.1X
ForIEEE802.1Xauthentication,thesupplicantisanAxisnetworkdevicethatwishestoattachtotheLAN.Theauthenticatorisa
networkdevice,suchasanEthernetswitchorwirelessaccesspoint.Theauthenticationserveristypicallyahostrunningsoftware
thatsupportstheRADIUSandEAPprotocols.
YoumustimportanIEEE802.1XauthenticationCAcerticatetoturnonIEEE802.1X.TheIEEE802.1XauthenticationCAcerticate
andIEEE802.1XclientcerticateinstallwhenyouturnonorupdateIEEE802.1X.Acerticatefortheauthenticationcaneither
besourcedexternally,forexamplefromtheIEEE802.1Xauthenticationserver,ordirectlyfrom.Thiscerticateinstallsoneach
Axisdeviceandveriestheauthenticationserver.
Note
TouseIEEE802.1Xcerticates,itrequiresrmware5.50orlaterforvideodevices,andrmware1.25orlaterforaccess
controlandaudiodevices.
TocongureIEEE802.1X:
1.GotoConguration>Security>Certicates.
2.IntheEAPOLVersiondrop-downmenu,selectwhatversionofExtensibleAuthenticationProtocol(EAP)youwanttouse.
3.IntheEAPidentitydrop-downmenu,selecttouseeitherthedevice'sMACaddress,thedevicehostname,orcustomtext.
4.IfyouselectedCustom,enteranytextthatfunctionsastheEAPidentityinCustom.
5.ClickImportandselecttheIEEE802.1XauthenticationCAcerticatele.
6.IntheCommonnamedrop-downmenu,selecttouseDeviceIPaddressorDeviceEAPidentityasthecommonnamein
theindividualcerticatescreatedforeachdevicewhenactsasacerticateauthority.
7.GotoConguration>Devices>Management.
8.Right-clickthedevicesandselectSecurity>IEEE802.1X>Enable/Update.
Limitations
Fordeviceswithseveralnetworkadapters(suchaswirelesscameras),youcanonlyturnonIEEE802.1Xfortherst
adapter,typicallythewiredconnection.
DevicesthatmissparameterNetwork.Interface.I0.dot1x.Enabledaren’tsupported.Forexample:AXIS
P39Series,AXIST85Series,andAXIST87VideoDecoder
Certicateoperationsoverunencryptedchannels,suchas"Basic"aren’tsupported.Setdevicesto"Encrypted&
unencrypted"or"Encryptedonly"toallow"Digest"communication.
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AXISCameraStationPro
Configuration
Certicateexpirationwarning
Awarningappearswhenaclientorservercerticatehasexpiredorisabouttoexpire.Thewarningalsotriggersasystemalarm
forcertaincerticates.Itappliestoallclientandservercerticates,deviceCAcerticatesinstalledby,theCAcerticate,and
IEEE802.1Xcerticate.ThewarningappearsasamessageunderStatusontheDevicemanagementpageandasaniconin
theInstalledcerticateslist.
UnderCerticateexpirationwarning,specifyhowmanydaysbeforetheexpirationdateyouwanttonotifyyou.
Certicaterenewal
Renewcerticatebetweentheserveranddevices
Thedeviceclientorservercerticatesgeneratedbyautomaticallyrenew7daysbeforetheexpirationwarningappears.Forthistobe
possible,youmusthaveturnedonHTTPSorIEEE802.1Xonthedevice.Ifyouwanttoreneworupdateacerticatemanually,see
Securityonpage59.
Renewcerticatebetweentheserverandtheclient
1.GotoConguration>Security>Certicates.
2.UnderCerticaterenewal,clickRenew.
3.Restarttheservertoapplytherenewedcerticate.
Resetthepassword
Tochangethepassword:
1.GotoConguration>Security>Certicates.
2.TurnonTemporarilyignorecerticatevalidationtomakesurethedevicesthatuseCAcerticatesareaccessible.
3.UnderCerticateauthority,clickGenerateandenteryourpassword.
4.UnderCerticateauthority,clickExporttosavetheCAcerticatelocally.
5.GotoConguration>Devices>ManagementandturnonHTTPSontheselecteddevices.
6.TurnoffTemporarilyignorecerticatevalidation.
Congureaccesscontrol
IfyouaddAXISA1601NetworkDoorControllertoyoursystem,youcanconguretheaccesscontrolhardwareinAXISCamera
Stationversion5.35orlater.
ForacompleteworkowtosetupAXISA1601NetworkDoorControllerin,seeSetupAXISA1601NetworkDoorController.
Note
Beforeyoustart,dothefollowing:
UpgradethecontrollerrmwareunderConguration>Devices>Management.SeeUpgradermwareonpage57.
SetdateandtimeforthecontrollerunderConguration>Devices>Management.SeeSetdateandtimeonpage57.
TurnonHTTPSonthecontrollerunderConguration>Devices>Management.SeeSecurityonpage59.
Workowtocongureaccesscontrol
1.Toeditthepredenedidenticationprolesorcreateanewidenticationprole,seeIdenticationprolesonpage130.
2.TouseacustomsetupforcardformatsandPINlength,seeCardformatsandPINonpage132.
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Configuration
3.Addadoorandapplyanidenticationproletothedoor.SeeAddadooronpage119.
4.Congurethedoor.
-Addadoormonitoronpage124
-Addemergencyinputonpage125
-Addareaderonpage125
-AddaREXdeviceonpage127
5.Addazoneandadddoorstothezone.SeeAddazoneonpage128.
Doorsandzones
GotoConguration>Accesscontrol>Doorsandzonestogetanoverviewandconguredoorsandzones.
Pinchart
Viewthecontrollerpinchartassociatedwithadoor.Ifyou
wanttoprintthepinchart,clickPrint.
Identicationprole
Changeidenticationproleondoors.
SecureChannel
TurnonoroffOSDPSecureChannelforaspecicreader.
Doors
NameThenameofthedoor.
DoorcontrollerThedoorcontrollerconnectedtothedoor.
SideA
ThezonethatsideAofthedoorisin.
SideB
ThezonethatsideBofthedoorisin.
IdenticationproleTheidenticationproleappliedtothedoor.
CardformatsandPINShowsthetypeofcardformatsorPINlength.
Status
Thestatusofthedoor.
Online:Thedoorisonlineandworkscorrectly.
Readerofine:Thereaderinthedoorcongurationisofine.
Readererror:Thereaderinthedoorcongurationdoesn’tsupportsecurechannelor
securechannelisturnedoffforthereader.
Zones
NameThenameofthezone.
NumberofdoorsThenumberofdoorsincludedinthezone.
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AXISCameraStationPro
Configuration
Exampleofdoorsandzones
Therearetwozones:greenzoneandbluezone.
Therearethreedoors:greendoor,bluedoor,andbrowndoor.
Thegreendoorisaninternaldoorinthegreenzone.
Thebluedoorisaperimeterdoorforthebluezoneonly.
Thebrowndoorisaperimeterdoorforboththegreenzoneandbluezone.
Addadoor
Note
Youcancongureadoorcontrollerwithonedoorthathastwolocks,ortwodoorsthathaveonelockeach.
Ifadoorcontrollerhasnodoorsandyou'reusinganewversionofwitholderrmwareonthedoorcontroller,thesystem
willpreventyoufromaddingadoor.However,thesystemdoesallownewdoorsonsystemcontrollerswitholderrmwareif
there'salreadyanexistingdoor.
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Createanewdoorcongurationtoaddadoor:
1.GotoConguration>Accesscontrol>Doorsandzones.
2.Click
Adddoor.
3.Enteradoorname.
4.IntheControllerdrop-downmenu,selectadoorcontroller.Thecontrollergraysoutwhenyoucan’taddanotherdoor,
whenit’sofine,orHTTPSisn’tactive.
5.IntheDoortypedrop-downmenu,selectthetypeofdooryouwanttocreate.
6.ClickNexttogotothedoorcongurationpage.
7.InthePrimarylockdrop-downmenu,selectarelayport.
8.Toconguretwolocksonthedoor,selectarelayportfromtheSecondarylockdrop-downmenu.
9.Selectanidenticationprole.SeeIdenticationprolesonpage130.
10.Congurethedoorsettings.SeeDoorsettingsonpage121.
11.Congurethesecuritylevel.SeeDoorsecuritylevelonpage122.
12.Addadoormonitoronpage124
13.Addemergencyinputonpage125
14.Addareaderonpage125
15.AddaREXdeviceonpage127
16.ClickSave.
Copyanexistingdoorcongurationtoaddadoor:
1.GotoConguration>Accesscontrol>Doorsandzones.
2.Click
Adddoor.
3.Enteradoorname.
4.IntheControllerdrop-downmenu,selectadoorcontroller.
5.ClickNext.
6.IntheCopycongurationdrop-downmenu,selectanexistingdoorconguration.Itshowstheconnecteddoors,andthe
controllergraysoutifitwasconguredwithtwodoorsoronedoorwithtwolocks.
7.Changethesettingsifyouwant.
8.ClickSave.
Toeditadoor:
1.GotoConguration>Accesscontrol>Doorsandzones>Doors.
2.Selectadoorinthelist.
3.Click
Edit.
4.ChangethesettingsandclickSave.
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Toremoveadoor:
1.GotoConguration>Accesscontrol>Doorsandzones>Doors.
2.Selectadoorinthelist.
3.Click
Remove.
4.ClickYes.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=add-a-door
Addandconguredoorsandzones
Doorsettings
1.GotoConguration>Accesscontrol>DoorandZones.
2.Selectthedooryouwanttoedit.
3.Click
Edit.
Accesstime(sec)
Setthenumberofsecondsthedoorremainsunlockedafter
accesswasgranted.Thedoorremainsunlockeduntilthedoor
opensoruntilthesettimeends.Thedoorlockswhenitcloses
evenifthereisaccesstimeleft.
Open-too-longtime(sec)
Onlyvalidifyouhaveconguredadoormonitor.Setthe
numberofsecondsthedoorstaysopen.Ifthedoorisopen
whenthesettimeends,ittriggersthedooropentoolong
alarm.Setupanactionruletocongurewhichactiontheopen
toolongeventtriggers.
Longaccesstime(sec)
Setthenumberofsecondsthedoorremainsunlockedafter
accesswasgranted.Longaccesstimeoverridestheaccesstime
forcardholdersthathasthissettingturnedon.
Longopen-too-longtime(sec)
Onlyvalidifyouhaveconguredadoormonitor.Setthe
numberofsecondsthedoorstaysopen.Ifthedoorisopen
whenthesettimeends,ittriggersthedooropen-too-long
event.Longopen-too-longtimeoverridesthealreadyset
open-too-longtimeforcardholdersifyouturnontheLong
accesstimesetting.
Relockdelaytime(ms)
Setthetime,inmilliseconds,thatthedoorstaysunlockedafter
theit’sopenedorclosed.
Relock
Afteropening:Onlyvalidifyouaddedadoor
monitor.
Afterclosing:Onlyvalidifyouaddedadoor
monitor.
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AXISCameraStationPro
Configuration
Doorsecuritylevel
Youcanaddthefollowingsecurityfeaturestothedoor:
Two-personrule-Thetwo-personrulerequirestwopeopletoswipetheircardstogainaccess.
Double-swipe-Thedouble-swipeallowsacardholderoverridethecurrentstateofadoor.Forexample,theycanuseittounlocka
dooroutsidetheregularschedule,whichismoreconvenientthangoingintothesystemtounlockthedoor.
Youcancongurethesecuritylevelwhileyou’readdinganewdoor,oryoucandoitonanexistingdoor.Toaddasecuritylevel
toanexistingdoor:
1.GotoConguration>Accesscontrol>Doorsandzones.
2.Selectthedooryouwanttocongureasecuritylevelfor.
3.ClickEdit.
4.ClickSecuritylevel.
5.Turnonthesecurityfeaturesyouwanttoaddtothedoor.
6.ClickApply.
Two-personrule
SideAandSideBSelectwhichsidesofthedoortousetheruleon.
SchedulesSelectwhentheruleisactive.
Timeout(seconds)
Timeoutisthemaximumallowedtimebetweencardswipes.
Double-swipe
Timeout(seconds)
Timeoutisthemaximumallowedtimebetweencardswipes.
Timeoptions
1
Accessgranted-lockunlocks
2
Accesstime
3
Noactiontaken-locklocks
4
Actiontaken(dooropened)-locklocksorstaysunlockeduntildoorcloses
5
Open-too-longtime
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AXISCameraStationPro
Configuration
6
Open-too-longalarmgoesoff
1
Accessgranted-lockunlocks
2
Accesstime
3
2+3:Longaccesstime
4
Noactiontaken-locklocks
5
Actiontaken(dooropened)-locklocksorstaysunlockeduntildoorcloses
6
Open-too-longtime
7
6+7:Longopen-too-longtime
8
Open-too-longalarmgoesoff
Addawirelesslock
supportstheASSAABLOYAperio®wirelesslocksandcommunicationhubs.ThewirelesslockconnectstothesystemviaanAperio
communicationhubconnectedtothedoorcontroller’sRS485connector.Youcanconnect16wirelesslockstoonedoorcontroller.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=add-a-wireless-lock
Note
ThesetuprequiresAxisdoorcontrollertohaveAXISOSversion11.6.16.1orlater.
ThesetuprequiresavalidlicenseforAXISDoorControllerExtension.
ThetimeonAxisdoorcontrollerandservermustbesynchronized.
Beforeyoustart,usetheAperioapplicationthatASSAABLOYsupportstopairtheAperiolockswiththeAperiohub.
1.Accessthedoorcontroller.
1.1GotoConguration>Devices>Otherdevices.
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1.2OpenthewebinterfaceofthedoorcontrollerconnectedtotheAperiocommunicationhub.
2.TurnonAXISDoorControllerExtension.
2.1Inthedoorcontrollerwebinterface,gotoApps.
2.2OpenAXISDoorControllerExtensioncontextmenu
.
2.3ClickActivatelicensewithakeyandselectyourlicense.
2.4TurnonAXISDoorControllerExtension.
3.Connectthewirelesslocktothedoorcontrollerthroughthecommunicationhub.
3.1Inthedoorcontrollerwebinterface,gotoAccesscontrol>Wirelesslocks.
3.2ClickConnectcommunicationhub.
3.3EnteranameforthehubandclickConnect.
3.4ClickConnectwirelesslock.
3.5SelectthelockaddressandcapabilitiesforthelockyouwanttoaddandclickSave.
4.Addandcongurethedoorwiththewirelesslock.
4.1In,gotoConguration>Accesscontrol>Doorsandzones.
4.2Click
Adddoor.
4.3SelectthedoorcontrollerconnectedtotheAperiocommunicationhub,selectWirelessdoorasDoortype.
4.4ClickNext.
4.5SelectyourWirelesslock.
4.6DenethedoorsidesAandB,andaddsensors.Formoreinformation,seeDoorsandzonesonpage1 18.
4.7ClickSave.
Onceyou’veconnectedthewirelesslockyoucanseeitsbatterylevelandstatusintheoverviewofdoors.
BatterylevelAction
Good
None
LowThelockworksasintendedbutyoushouldreplacethebattery
beforethebatterylevelbecomescritical.
Critical
Replacethebattery.Thelockmightnotworkasintended.
LockstatusAction
Online
None
LockjamResolveanymechanicalissueswiththelock.
Addadoormonitor
Adoormonitorisadoorpositionswitchthatmonitorsthephysicalstateofadoor.Youcanaddadoormonitortoyourdoor
andcongurehowtoconnectthedoormonitor.
1.Gotothedoorcongurationpage.SeeAddadooronpage1 19.
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2.UnderSensors,clickAdd.
3.SelectDoormonitorsensor.
4.SelecttheI/Oportyouwanttoconnectthedoormonitorto.
5.UnderDooropenif,selecthowthedoormonitorcircuitsareconnected.
6.Toignorethestatechangesofthedigitalinputbeforeitentersanewstablestate,setaDebouncetime.
7.Totriggeraneventwhenaninterruptionintheconnectionbetweenthedoorcontrollerandthedoormonitoroccurs,turn
onSupervisedinput.SeeSupervisedinputsonpage129.
Dooropenif
Circuitisopen
Thedoormonitorcircuitisnormallyclosed.Thedoormonitor
sendsthedooranopensignalwhenthecircuitisopen.The
doormonitorsendsthedooraclosedsignalwhenthecircuitis
closed.
Circuitisclosed
Thedoormonitorcircuitisnormallyopen.Thedoormonitor
sendsthedooranopensignalwhenthecircuitisclosed.The
doormonitorsendsthedooraclosedsignalwhenthecircuit
isopen.
Addemergencyinput
Youcanaddandcongureanemergencyinputtoinitiateanactionthatlocksorunlocksthedoor.Youcanalsocongurehowto
connectthecircuit.
1.Gotothedoorcongurationpage.SeeAddadooronpage1 19.
2.UnderSensors,clickAdd.
3.SelectEmergencyinput.
4.UnderEmergencystate,selectthecircuitconnection.
5.Toignorethestatechangesofthedigitalinputbeforeitentersanewstablestate,setaDebouncetime(ms).
6.SelectwhatEmergencyactiontotriggerwhenthedoorreceivestheemergencystatesignal.
Emergencystate
Circuitisopen
Theemergencyinputcircuitisnormallyclosed.Theemergency
inputsendsanemergencystatesignalwhenthecircuitisopen.
Circuitisclosed
Theemergencyinputcircuitisnormallyopen.Theemergency
inputsendsanemergencystateasignalwhenthecircuitis
closed.
Emergencyaction
UnlockdoorThedoorunlockswhenitreceivestheemergencystatesignal.
LockdoorThedoorlockswhenitreceivestheemergencystatesignal.
Addareader
Youcancongureadoorcontrollertousetworeaders.Selecttoaddareaderononesideorbothsidesofadoor.
IfyouapplyacustomsetupofcardformatsorPINlengthtoareader,youcanseeitinCardformatsunderConguration>Access
control>Doorsandzones.SeeDoorsandzonesonpage1 18.
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Note
IfyouuseanAxisnetworkintercomasIPreader,thesystemusesthePINcongurationsetonthedevicewebpage.
1.Gotothedoorcongurationpage.SeeAddadooronpage1 19.
2.Underonesideofthedoor,clickAdd.
3.SelectCardreader.
4.SelecttheReadertype.
5.TouseacustomPINlengthsetupforthisreader.
5.1ClickAdvanced.
5.2TurnonCustomPINlength.
5.3SettheMinPINlength,MaxPINlength,andEndofPINcharacter.
6.Touseacustomcardformatforthisreader.
6.1ClickAdvanced.
6.2TurnonCustomcardformats.
6.3Selectthecardformatsyouwanttouseforthereader.Ifacardformatwiththesamebitlengthisalreadyin
use,youmustdeactivateitrst.Awarningicondisplaysintheclientwhenthecardformatsetupisdifferent
fromtheconguredsystemsetup.
7.ClickAdd.
8.Toaddareadertotheothersideofthedoor,dothisprocedureagain.
ForinformationonhowtosetupanAXISBarcodeReader,seeSetupAXISBarcodeReader.
Readertype
OSDPRS485halfduplexForRS485readers,selectOSDPRS485halfduplexanda
readerport.
WiegandForreadersthatuseWiegandprotocols,selectWiegandand
areaderport.
IPreaderForIPreaders,selectIPreaderandselectadevicefromthe
drop-downmenu.Forrequirementsandsupporteddevices,see
IPreaderonpage127.
Wiegand
LEDcontrol
SelectSinglewireorDualwire(R/G).ReaderswithdualLED
controlusedifferentwiresfortheredandgreenLEDs.
Tamperalert
Selectwhenthereadertamperinputisactive.
Opencircuit:Thereadersendsthedoorthetamper
signalwhenthecircuitisopen.
Closedcircuit:Thereadersendsthedoorthe
tampersignalwhenthecircuitisclosed.
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TamperdebouncetimeToignorethestatechangesofthereadertamperinputbeforeit
entersanewstablestate,setaTamperdebouncetime.
Supervisedinput
Turnontotriggeraneventwhenthereisinterruptioninthe
connectionbetweenthedoorcontrollerandthereader.See
Supervisedinputsonpage129.
IPreader
It’spossibletouseAxisnetworkintercomsasIPreaderinAXISCameraStationSecureEntry.
Note
ItrequiresAXISCameraStation5.38orlater,AXISA1601NetworkDoorControllerwithrmware10.6.0.2orlater.
Itdoesn’trequirespecialcongurationtousetheintercomasanIPreader.
Supporteddevices:
AXISA8207-VENetworkVideoDoorStationwithrmware10.5.1orlater
AXISA8207-VEMkIINetworkVideoDoorStationwithrmware10.5.1orlater
AXISI8116-ENetworkVideoIntercom
AddaREXdevice
Youcanselecttoaddarequesttoexit(REX)deviceononesideorbothsidesofthedoor.AREXdevicecanbeaPIRsensor,REX
button,orpushbar.
1.Gotothedoorcongurationpage.SeeAddadooronpage1 19.
2.Underonesideofthedoor,clickAdd.
3.SelectREXdevice.
4.SelecttheI/OportthatyouwanttoconnecttheREXdeviceto.Ifthereisonlyoneportavailable,itwillbeselected
automatically.
5.SelectwhatActiontotriggerwhenthedoorreceivestheREXsignal.
6.UnderREXactive,selectthedoormonitorcircuitconnection.
7.Toignorethestatechangesofthedigitalinputbeforeitentersanewstablestate,setaDebouncetime(ms).
8.TotriggeraneventwhenaninterruptionintheconnectionbetweenthedoorcontrollerandtheREXdeviceoccurs,turnon
Supervisedinput.SeeSupervisedinputsonpage129.
Action
Unlockdoor
SelecttounlockthedoorwhenitreceivestheREXsignal.
None
Selectifyoudon’twanttotriggeranyactionwhenthedoor
receivestheREXsignal.
REXactive
CircuitisopenSelectiftheREXcircuitisnormallyclosed.TheREXdevice
sendsthesignalwhenthecircuitisopen.
CircuitisclosedSelectiftheREXcircuitisnormallyopen.TheREXdevicesends
thesignalwhenthecircuitisclosed.
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Addazone
Azoneisaspecicphysicalareawithagroupofdoors.Youcancreatezonesandadddoorstothezones.Therearetwotypesofdoors:
Perimeterdoor:Cardholdersenterorleavethezonethroughthisdoor.
Internaldoor:Aninternaldoorwithinthezone.
Note
Aperimeterdoorcanbelongtotwozones.Aninternaldoorcanonlybelongtoonezone.
1.GotoConguration>Accesscontrol>Doorsandzones>Zones.
2.ClickAddzone.
3.Enterazonename.
4.ClickAdddoor.
5.Selectthedoorsyouwanttoaddtothezone,andclickAdd.
6.Thedoorissetasaperimeterdoorbydefault.Tochangeit,selectInternaldoorfromthedrop-downmenu.
7.AperimeterdoorusesdoorsideAasentrancetothezonebydefault.Tochangeit,selectLeavefromthedrop-downmenu.
8.Toremoveadoorfromthezone,selectitandclickRemove.
9.ClickSave.
Toeditazone:
1.GotoConguration>Accesscontrol>Doorsandzones>Zones.
2.Selectazoneinthelist.
3.Click
Edit.
4.ChangethesettingsandclickSave.
Toremoveazone:
1.GotoConguration>Accesscontrol>Doorsandzones>Zones.
2.Selectazoneinthelist.
3.Click
Remove.
4.ClickYes.
Zonesecuritylevel
Youcanaddthefollowingsecurityfeaturetoazone:
Anti-passback-Preventspeoplefromusingthesamecredentialsassomeonewhoenteredanareabeforethem.Itenforcesthata
personmustrstexittheareabeforetheycanusetheircredentialsagain.
Note
Withanti-passback,werecommendusingdoorpositionsensorsonalldoorsinthezonetoensurethatauseropened
thedoorafterswipingtheircard.
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Youcancongurethesecuritylevelwhileyouaddanewzone,oryoucandoitonanexistingzone.Toaddasecurityleveltoan
existingzone:
1.GotoConguration>Accesscontrol>Doorsandzones.
2.Selectthezoneyouwanttocongureasecuritylevelfor.
3.ClickEdit.
4.ClickSecuritylevel.
5.Turnonthesecurityfeaturesyouwanttoaddtothedoor.
6.ClickApply.
Anti-passback
Logviolationonly(Soft)
Usethisifyouwanttoallowasecondpersontoenterthedoor
usingthesamecredentialsastherstperson.Thisoptiononly
resultsinasystemalarm.
Denyaccess(Hard)
Usethisifyouwanttopreventtheseconduserfromentering
thedoorifthey’reusingthesamecredentialsastherstperson.
Thisoptionalsoresultsinasystemalarm.
Timeout(seconds)
Theamountoftimeuntilthesystemallowsausertore-enter.
Enter0ifyoudon’twanttimeout,meaningthatthezone
hasanti-passbackuntiltheuserleavesthezone.Onlyuse0
timeoutwithDenyaccess(Hard)ifalldoorsinthezonehave
readersonbothsides.
Supervisedinputs
Supervisedinputscantriggeraneventwhenthereisinterruptionintheconnectiontoadoorcontroller.
Connectionbetweenthedoorcontrollerandthedoormonitor.SeeAddadoormonitoronpage124.
ConnectionbetweenthedoorcontrollerandthereaderthatusesWiegandprotocols.SeeAddareaderonpage125.
ConnectionbetweenthedoorcontrollerandtheREXdevice.SeeAddaREXdeviceonpage127.
Tousesupervisedinputs:
1.Installendoflineresistorsasclosetotheperipheraldeviceaspossibleaccordingtotheconnectiondiagram.
2.Gotothecongurationpageofareader,doormonitor,orREXdevice,turnonSupervisedinput.
3.Ifyoufollowedtheparallelrstconnectiondiagram,selectParallelrstconnectionwitha22parallelresistorand
a4.7serialresistor.
4.Ifyoufollowedtheserialrstconnectiondiagram,selectSerialrstconnection,andselectaresistorvaluefromthe
Resistorvaluesdrop-downmenu.
Connectiondiagrams
Parallelrstconnection
Theresistorvaluesmustbe4.7kΩand22kΩ.
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Serialrstconnection
Theresistorvaluesmustbethesameandwithinrange1-10kΩ.
Identicationproles
Anidenticationproleisacombinationofidenticationtypesandschedules.Youcanapplyanidenticationproletoone,or
more,doorstosethowandwhenacardholdercanaccessadoor.
Identicationtypesarecarriersofthecredentialinformationnecessarytoaccessadoor.Commonidenticationtypesaretokens,
personalidenticationnumbers(PINs),ngerprints,facialmaps,andREXdevices.Anidenticationtypecancarryoneormore
typesofinformation.
Supportedidenticationtypes:Card,PIN,REX,staticQR,anddynamicQR.
Note
YoumustusedynamicQRandPINtogether.
GotoConguration>Accesscontrol>Identicationprolestocreate,edit,orremoveidenticationproles.
Therearevedefaultidenticationprolesavailableforyoutouseastheyareoreditasrequired.
Card-Cardholdersmustswipethecardtoaccessthedoor.
CardandPIN-CardholdersmustswipethecardandenterthePINtoaccessthedoor.
PIN-CardholdersmustenterthePINtoaccessthedoor.
CardorPIN-CardholdersmustswipethecardorenterthePINtoaccessthedoor.
QR-CardholdersmustshowtheQRCode®tocameratoaccessthedoor.YoucanusetheQRidenticationproleforboth
staticanddynamicQR.
QRCodeisaregisteredtrademarkofDensoWaveIncorporatedinJapanandothercountries.
Tocreateanidenticationprole:
1.GotoConguration>Accesscontrol>Identicationproles.
2.ClickCreateidenticationprole.
3.Enteranidenticationprolename.
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4.SelectIncludefacilitycodeforcardvalidationtousefacilitycodeasoneofthecredentialvalidationelds.Thiseldis
onlyavailableifyouturnonFacilitycodeunderAccessmanagement>Settings.
5.Conguretheidenticationproleforonesideofthedoor.
6.Ontheothersideofthedoor,dothepreviousstepsagain.
7.ClickOK.
Toeditanidenticationprole:
1.GotoConguration>Accesscontrol>Identicationproles.
2.Selectanidenticationproleandclick
.
3.Tochangetheidenticationprolename,enteranewname.
4.Doyoureditstothesideofthedoor.
5.Toedittheidenticationproleontheothersideofthedoor,dothepreviousstepsagain.
6.ClickOK.
Toremoveanidenticationprole:
1.GotoConguration>Accesscontrol>Identicationproles.
2.Selectanidenticationproleandclick
.
3.Iftheidenticationproleisusedonadoor,selectanotheridenticationproleforthedoor.
4.ClickOK.
Editidenticationprole
Toremoveanidenticationtypeandtherelatedschedule.
Identicationtype
Tochangeanidenticationtype,selectone,ormore,typesfrom
theIdenticationtypedrop-downmenu.
Schedule
Tochangeaschedule,selectone,ormore,schedulesfromthe
Scheduledrop-downmenu.
Add
Addanidenticationtypeandtherelatedschedule,clickAdd
andsettheidenticationtypesandschedules.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=identication-proles
Setupidenticationproles
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AXISCameraStationPro
Configuration
CardformatsandPIN
Acardformatdeneshowacardstoresdata.It’satranslationtablebetweentheincomingdataandthevalidateddatainthesystem.
Eachcardformathasadifferentsetofrulesforhowtoorganizethestoredinformation.Bydeningacardformat,youtellthe
systemhowtointerprettheinformationthatthecontrollergetsfromthecardreader.
Therearepredenedcommonlyusedcardformatsavailableforyoutouseastheyareoreditasrequired.Youcanalsocreate
customcardformats.
GotoConguration>AccessControl>CardformatsandPINtocreate,edit,oractivatecardformats.YoucanalsocongurePIN.
Thecustomcardformatscancontainthefollowingdataeldsusedforcredentialvalidation.
Cardnumber-Asubsetofthecredentialbinarydataencodedasdecimalorhexadecimalnumbers.Usethecardnumberto
identifyaspeciccardorcardholder.
Facilitycode-Asubsetofthecredentialbinarydataencodedasdecimalorhexadecimalnumbers.Usethefacilitycodetoidentifya
specicendcustomerorsite.
Tocreateacardformat:
1.GotoConguration>AccessControl>CardformatsandPIN.
2.ClickAddcardformat.
3.Enteracardformatname.
4.IntheBitlengtheld,typeabitlengthbetween1and256.
5.SelectInvertbitorderifyouwanttoinvertthebitorderofthedatareceivedfromthecardreader.
6.SelectInvertbyteorderifyouwanttoinvertthebyteorderofthedatareceivedfromthecardreader.Thisoptionisonly
availablewhenyouspecifyabitlengththatyoucandividebyeight.
7.Selectandcongurethedataeldstobeactiveinthecardformat.EitherCardnumberorFacilitycodemustbeactive
inthecardformat.
8.ClickOK.
9.Toactivatethecardformat,selectthecheckboxinfrontofthecardformatname.
Note
Twocardformatswiththesamebitlengthcan’tbeactiveatthesametime.Forexample,ifyouhavedenedtwo32-bit
cardformats,onlyoneofthesecanbeactive.Deactivatethecardformattoactivetheother.
Youcanonlyactivateanddeactivatecardformatsifthedoorcontrollerhasbeenconguredwithatleastonereader.
Clicktoseeanexampleoftheoutputafterinvertingbit
order.
Range
Setthebitrangeofthedataforthedataeld.Therangemust
bewithinwhatyouhavespeciedforBitlength.
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OutputformatSelecttheoutputformatofthedataforthedataeld.
Decimal:Alsoknownasbase-10positionalnumeralsystem,
consistsofthenumbers0–9.
Hexadecimal:alsoknownasbase-16positionalnumeral
system,consistsof16uniquesymbols:thenumbers0–9and
thelettersa–f.
BitorderofsubrangeSelectthebitorder.
Littleendian:Therstbitisthesmallest(leastsignicant).
Bigendian:Therstbitisthebiggest(mostsignicant).
Toeditacardformat:
1.GotoConguration>AccessControl>CardformatsandPIN.
2.Selectacardformatandclick
.
3.Ifyoueditapredenedcardformat,youcanonlyeditInvertbitorderandInvertbyteorder.
4.ClickOK.
Youcanonlyremovethecustomcardformats.Toremoveacustomcardformat:
1.GotoConguration>AccessControl>CardformatsandPIN.
2.Selectacustomcardformat,click
andYes.
Toresetapredenedcardformat:
1.GotoConguration>AccessControl>CardformatsandPIN.
2.Click
toresetacardformattothedefaulteldmap.
TocongurePINlength:
1.GotoConguration>AccessControl>CardformatsandPIN.
2.UnderPINconguration,click
.
3.SpecifyMinPINlength,MaxPINlength,andEndofPINcharacter.
4.ClickOK.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=card-formats-and-pin
Setupcardformats
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Cardformatsettings
Overview
Thecardnumberindecimalis64332.
OnereadertransfersthecardnumbertohexadecimalnumberFB4C.Theotherreadertransfersittohexadecimalnumber
4CFB.
AXISA1601NetworkDoorControllerreceivesFB4Candtransfersittodecimalnumber64332accordingtothecard
formatsettingsonthereader.
AXISA1601NetworkDoorControllerreceives4CFB,changesittoFB4Cbyinvertingbyteorder,andtransfersitto
decimalnumber64332accordingtothecardformatsettingsonthereader.
Invertbitorder
Afterinvertingbitorder,thecarddatareceivedfromthereaderisreadfromrighttoleftbitbybit.
Invertbyteorder
Agroupofeightbitsisabyte.Afterinvertingbyteorder,thecarddatareceivedfromthereaderisreadfromrighttoleftbytebybyte.
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26-bitstandardWiegandcardformat
1
Leadingparity
2
Facilitycode
3
Cardnumber
4
Trailingparity
Encryptedcommunication
OSDPSecureChannel
AXISCameraStationSecureEntrysupportsOSDP(OpenSupervisedDeviceProtocol)SecureChanneltoactivelineencryption
betweencontrollerandAxisreaders.
ToturnonOSDPSecureChannelforanentiresystem:
1.GotoConguration>Accesscontrol>Encryptedcommunication.
2.EnteryourmainencryptionkeyandclickOK.
3.TurnonOSDPSecureChannel.Thisoptionisonlyavailableafteryouenterthemainencryptionkey.
4.Bydefault,themainencryptionkeygeneratesaOSDPSecureChannelkey.TomanuallysettheOSDPSecureChannelkey:
4.1UnderOSDPSecureChannel,click
.
4.2ClearUsemainencryptionkeytogenerateOSDPSecureChannelkey.
4.3EntertheOSDPSecureChannelkeyandclickOK.
ToturnonorturnoffOSDPSecureChannelforaspecicreader,seeDoorsandzones.
AXISBarcodeReader
AXISBarcodeReaderisanapplicationthatcanbeinstalledonAxiscameras.Axisdoorcontrollerusestheauthenticationkey
tograntaccessandauthenticateAXISBarcodeReader.ForacompleteworkowonhowtosetupAXISBarcodeReader,see
SetupAXISBarcodeReader.
TocreateaconnectionbetweenadoorcontrollerandAXISBarcodeReader:
1.In:
1.1GotoConguration>Accesscontrol>Encryptedcommunication.
1.2UnderExternalPeripheralAuthenticationKey,clickShowauthenticationkeyandCopykey.
2.InthedevicewebinterfacewhereAXISBarcodeReaderruns:
2.1OpenAXISBarcodeReaderapplication.
2.2Iftheservercerticatewasn’tconguredin,turnonIgnoreservercerticatevalidation.SeeCerticatesfor
moreinformation.
2.3TurnonAXISCameraStationSecureEntry.
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2.4ClickAddandentertheIPaddressofthedoorcontrollerandpastetheauthenticationkey.
2.5Selectthereaderthatreadsbarcodesfromthedoordrop-downmenu.
Multiserver
BETA
Theconnectedsubserverscan,withmulti-server,usetheglobalcardholdersandcardholdergroupsfromthemainserver.
Note
Onesystemcansupportupto64subservers.
ItrequiresAXISCameraStation5.47orlater.
Itrequiresthatthemainserverandsubserversareonthesamenetwork.
Onmainserverandsubservers,makesuretocongureWindowsFirewalltoallowincomingTCPconnectionsontheSecure
Entryport.Thedefaultportis55767.Forcustomizedportconguration,seeGeneralonpage171.
Workow
1.Congureaserverasasubserverandgeneratethecongurationle.SeeGeneratethecongurationlefromthesub
serveronpage136.
2.Congureaserverasamainserverandimportthecongurationleofthesubservers.SeeImporttheconguration
letothemainserveronpage136.
3.Congureglobalcardholdersandcardholdergroupsonthemainserver.SeeAddacardholderonpage143andAdda
grouponpage148.
4.Viewandmonitorglobalcardholdersandcardholdergroupsfromthesubserver.SeeAccessmanagementonpage142.
Generatethecongurationlefromthesubserver
1.Fromthesubserver,gotoConguration>Accesscontrol>Multiserver.
2.ClickSubserver.
3.ClickGenerate.Itgeneratesacongurationlein.jsonformat.
4.ClickDownloadandchoosealocationtosavethele.
Importthecongurationletothemainserver
1.Fromthemainserver,gotoConguration>Accesscontrol>Multiserver.
2.ClickMainserver.
3.Click
Addandgotothecongurationlegeneratedfromthesubserver.
4.Entertheservername,IPaddress,andportnumberofthesubserver.
5.ClickImporttoaddthesubserver.
6.ThestatusofthesubservershowsConnected.
Revokeasubserver
Youcanonlyrevokeasubserverbeforeyouimportitscongurationletoamainserver.
1.Fromthemainserver,gotoConguration>Accesscontrol>Multiserver.
2.ClickSubserverandclickRevokeserver.
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Nowyoucancongurethisserverasamainserverorsubserver.
Removeasubserver
Afteryouimportthecongurationleofasubserver,itconnectsthesubservertothemainserver.
Toremoveasubserver:
1.Fromthemainserver:
1.1GotoAccessmanagement>Dashboard.
1.2Changetheglobalcardholdersandgroupstolocalcardholdersandgroups.
1.3GotoConguration>Accesscontrol>Multiserver.
1.4ClickMainservertoshowthesubserverlist.
1.5SelectthesubserverandclickDelete.
2.Fromthesubserver:
-GotoConguration>Accesscontrol>Multiserver.
-ClickSubserverandRevokeserver.
Activedirectorysettings
BETA
Note
UseraccountsinMicrosoftWindowsandActiveDirectoryusersandgroupscanaccess.Toaddauserto,alsoaddtheusers
orgrouptoWindows.HowtoaddauserinWindowscanvarydependingonyourversion.Formoreinformation,go
tosupport.microsoft.com.ConsultyournetworkadministratorifyouuseanActiveDirectorydomainnetwork.
ThersttimeyouopentheActiveDirectorysettingspageyoucanimportMicrosoftActiveDirectoryuserstocardholdersin.
SeeImportactivedirectoryusersonpage137.
Aftertheinitialconguration,moreoptionsshowontheActivedirectorysettingspage.
CreateandmanagecardholdergroupsbasedongroupsinActiveDirectory.
SetupscheduledsynchronizationbetweenActiveDirectoryandtheaccessmanagementsystem.
ManuallysynchronizetoupdateallcardholdersimportedfromActiveDirectory.
ManagedatamappingbetweenuserdatafromActiveDirectoryandcardholderproperties.
Importactivedirectoryusers
ToimportActiveDirectoryuserstocardholdersin:
1.GotoConguration>Accesscontrol>Activedirectorysettings
BETA
.
2.ClickSetupimport.
3.Followtheon-screeninstructionstocompletethesethreemainsteps:
3.1SelectauserfromActiveDirectorytouseasatemplatefordatamapping.
3.2MapuserdatafromtheActiveDirectorydatabasetocardholderproperties.
3.3CreateanewcardholdergroupintheaccessmanagementsystemandselectwhichActiveDirectorygroupsto
import.
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Conguresmartsearch2
Withsmartsearch2,youcansetseverallterstoeasilyndpersonsandvehiclesofinterestfromtherecordingsgeneratedfrom
Axiscameras.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=smart-search-2-settings
Forrequirements,limitations,andhowtousesmartsearch2,seeSmartsearch2onpage34.
1.GotoConguration>Smartsearch2>Settings.
2.UnderCameras:
2.1Selectthecamerasthatshouldsendmetadatatosmartsearch2.
2.2Toallowserverclassicationinthebackgroundforacamera,selectAllowunderBackgroundserver
classication.
Thisincreasestheserverloadbutimprovestheuserexperience.
2.3Tolimittheamountofdetectionssavedontheserver,underFilter,click
andcreateltersforSizeand
duration,andArea.
Youcanusethis,forexample,toexcludesmallobjectsorobjectsthatonlyappearforaveryshorttime.
Thesmartsearchltersuseanyexistingmotionsettingltersasastartingpoint.
3.UnderStorage:
-SelectthedriveandfoldertostorethedetectionsandclickApply.
-SetthestoragesizelimitandclickApply.Whenthestoragereachesitslimit,itremovestheoldestdetections.
4.SelectIncludeperiodswithmissingmetadatatodisplayresultsthatindicatesthatnometadatawasrecordedduringa
certainperiod.
Backgroundserverclassication
Serverclassicationstatusfromthelasthourwhentheserver
classicationisslow.Appearswhenlessthan95%detections
areclassied.
Serverclassicationstatusfromthelasthourwhentheserver
classicationisslow.Appearswhenlessthan50%detections
areclassied.
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CongureSystemHealthMonitoring
BETA
Note
Whenconnectedtomultipleservers,youcancongureSystemHealthMonitoringonanyconnectedserver.Todothis,
selecttheserverfromtheSelectedserverdrop-downmenu.
Ifyoumanagesystemsondifferentnetworks,ServermonitoringinMySystemsprovidesthesamefunctionalitybut
throughthecloud.
Notications
Tosendemailnotications:
1.CongureanSMTPserverandanemailaddresstosendthenotications.SeeServersettingsonpage101
2.Conguretheemailaddressestoreceivethenotications.SeeCongureemailrecipientsonpage139.
3.Congurethenoticationrules.SeeCongurenoticationrulesonpage139.
Congureemailrecipients
1.GotoConguration>SystemHealthMonitoring>Notications.
2.UnderEmailrecipients,enteranemailaddressandclickSave.Repeattoaddmultipleemailrecipients.
3.TotesttheSMTPserver,clickSendtestemail.Amessageshowsthatthetestemailwassent.
Congurenoticationrules
Therearetwonoticationrulesactivatedbydefault.
Systemdown-Sendanoticationwhenthesysteminasinglesystemsetuporanysysteminamultisystemsetupisdown
for5minutes.
Devicedown-SendanoticationwhenadevicelistedinSystemHealthMonitoringisdownfor5minutes.
1.GotoConguration>SystemHealthMonitoring>Notications.
2.UnderNoticationrules,turnonoroffthenoticationrules.
3.UnderAppliedrules,youcanseealistofsystemsanddevicesincludingtheappliednoticationrule.
Multisystem
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=multisystem
WithSystemHealthMonitoring,youcanmonitorthehealthdataofseveralsecondarysystemsfromonemainsystem.
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1.Inasecondarysystem,generatethesystemconguration.SeeGeneratesystemcongurationonpage140.
2.Inthemainsystem,uploadthesystemconguration.SeeRetrievedatafromothersystemsonpage140.
3.Repeatthepreviousstepsinothersecondarysystems.
4.Monitorthehealthdatafrommultiplesystemsfromthemainsystem.SeeSystemHealthMonitoring
BETA
onpage156.
Generatesystemconguration
1.GotoConguration>SystemHealthMonitoring>Multisystem.
2.ClickGenerate.
3.ClickCopytobeabletouploadittothemainsystem.
4.Toviewthesystemcongurationdetails,clickShowdetails.
5.Toregeneratethesystemconguration,clickDeletetodeletetheexistingonerst.
Aftertheuploadofthesystemcongurationtothemainsystem,themainsysteminformationappearsunderSystemswithaccess.
Retrievedatafromothersystems
Afteryouhavegeneratedandcopiedthesystemcongurationofasecondarysystem,youcanuploadittothemainsystem.
1.Inthemainsystem,gotoConguration>SystemHealthMonitoring>Multisystem.
2.ClickPastetollwiththeinformationyoucopiedfromthesecondarysystem.
3.CheckthehostIPaddressandclickAdd.
ThesecondarysystemappearsunderAvailablesystems.
Congureanalytics
Axisdatainsightsdashboard
TheAxisdatainsightsdashboardvisualizesanalyticsdatafromyourdevices.Thispageshowsallcrosslinecountingandoccupancyin
areascenariosconguredinAXISObjectAnalyticsonthedevicesinyoursystem.Onthepageyoucandothefollowing:
Choosewhichscenariostoincludeinthedashboard.
Tagscenariostoenablelteringofdatainthedashboard,forexample,togroupcamerasinthesamelocation.
Viewthestatusofscenarios.
Createtag
Enteranameandpressentertocreateatag.Youcanusetags
tolterdatainthedashboard.
IncludeTurnontheswitchintheIncludecolumntoshowdatafroma
scenarioinadashboard.
Tags
Selecttagsfromthedrop-downmenuintheTagscolumnto
addthemtoascenario.
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Note
DataInsightsDashboardoverridesanyexistingMQTTsettingsonacameraif:
-Thecameradoesn’thaveaconguredMQTTclient.
-Youmanuallyenableascenarioforacameraconnectedtoanotherserver.
WhileconnectedtotheDataInsightsDashboard,theMQTTclientonthecameraisdedicatedtotheDataInsights
Dashboardonly.
Thecamerasandtheservermustbeonthesamenetwork.
Foroptimalperformance,werecommendaserverwithaminimumof16GBofRAMforrunningtheAxisdatainsights
dashboardin.
Youcanstoreamaximumof100MBofdata,resultinginalimitedstoragetime.Forexample:
-Withfourcamerasthateachgenerate500countsperday,thedatabasecanstoreeachcountfor333days.
-Witheightcamerasthateachgenerate1000countsperday,thedatabasecanstoreeachcountfor83days.
Forinformationaboutaddingadashboardtoasplitview,seeAxisdatainsightsdashboardinasplitviewonpage20.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=data-insights-dashboard
HowtoenabletheDataInsightsDashboard
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AXISCameraStationPro
Accessmanagement
Accessmanagement
TheAccessmanagementtaballowsyoutocongureandmanagethesystem’scardholders,groups,doors,zones,andaccessrules.
ForacompleteworkowtosetupAXISA1601NetworkDoorControllerin,seeSetupAXISA1601NetworkDoorController.
Showsthedashboardwhereyoucanaddcardholders,
credentials,groups,accessrules,andperformactionsondoors
andzones.
Anincompleteruleishighlightedinyellow.For
example,anaccessruleismissingacardholderor
door.
Afaultycardholdercongurationishighlightedin
pink.Forexample,whenacardholderisexpiredor
suspended.
Exportreportsthatcontaindifferenttypesofinformationabout
thesystem.SeeExportreportsonpage152.
Addcustomeldstothecardholdertemplateandenablefacility
codeinthesystem.SeeAccessmanagementsettingsonpage
153.
Importandexportcardholderdata.Youcanalsoresetthe
systemtothestatebeforethelastimport.SeeImportand
exportonpage153.
Workowofaccessmanagement
Theaccessmanagementstructureisexible,whichallowsyoutodevelopaworkowthatsuitsyourneeds.Thefollowingis
aworkowexample:
1.Addgroups.SeeAddagrouponpage148.
2.Addcardholders.SeeAddacardholderonpage143.
3.Addcardholderstogroups.
4.Addaccessrules.SeeAddanaccessruleonpage149.
5.Applygroupstoaccessrules.
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6.Applyzonestoaccessrules.
7.Applydoorstoaccessrules.
Addacardholder
AcardholderisapersonwithauniqueIDregisteredinthesystem.Congureacardholderwithcredentialsthatidentiesthe
personandwhenandhowtograntthepersonaccesstodoors.
YoucanalsochoosetomapusersinanActiveDirectorydatabaseascardholders,seeActivedirectorysettings
BETA
onpage137.
1.IntheAccessManagementtab,click.
2.UnderCardholders,click
and.
3.Entertherstname,lastname,cardholderID,andemailaddress.ThecardholderIDisauniquenumberusedtoidentify
acardholder.
4.IfyouhaveconguredcustomeldsunderAccessmanagement>Settings,enterinformationforthecustomeldstoo.
5.Addacardholderimage.Click
andselectUploadimageorTakeapicture.
6.Addgroupsthatthecardholderbelongsto.
6.1ExpandGroupsandclick
.
6.2ClickAddonthegroupyouwantthecardholdertobelongto.
6.3Repeattoaddmultiplegroups.
6.4Click
toexit.
7.ExpandMoreanselectoneormoreoftheoptions.
8.Addcredentialsonpage144.
9.ClickAdd.
More
SuspendcardholderSelecttosuspendthecardholder.
Longaccesstime
Selecttoletthecardholdertohavelongaccesstimeandlong
open-too-longtimewhenthereisaninstalleddoormonitor.
ExemptfromlockdownSelecttoletthecardholdertohaveaccessduringlockdown.
Exemptfromanti-passbackSelecttogiveacardholderanexemptionfromtheanti-passback
rule.Anti-passbackpreventspeoplefromusingthesame
credentialsassomeonewhoenteredanareabeforethem.The
rstpersonmustrstexittheareabeforetheircredentialscan
beusedagain.
GlobalcardholderSelecttomakeitpossibletoviewandmonitorthecardholder
onthesubservers.Thisoptionisonlyavailableforcardholders
createdonthemainserver.SeeMultiserver
BETA
onpage136.
Toeditacardholder:
Whenyoueditthecardholder,youcanseerecenttransactionsofthecardholder.
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1.IntheAccessManagementtab,click.
2.SelectCardholders.
3.Selectacardholder,clickandEdit.
4.ChangethesettingsandclickApply.
Tosuspendacardholder:
1.IntheAccessManagementtab,click
.
2.SelectCardholders.
3.Selectacardholder,click
andSuspend.Thishighlightsthecardholderinpink.
4.Tounsuspendacardholder,selectasuspendedcardholder,click
andUnsuspend.
TosendQRcodetoacardholder:
SetupAXISBarcodeReaderbeforeyoudothis,seeSetupAXISBarcodeReader.
1.IntheAccessManagementtab,click
.
2.SelectCardholders.
3.Selectacardholder,click
andSendQRcode.
4.ClickOK.
Todeleteacardholder:
1.IntheAccessManagementtab,click
.
2.SelectCardholders.
3.Selectacardholder,click
.
4.ClickDeleteandConrm.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=add-a-cardholder
Addcardholdersandgroups
Addcredentials
YoucanselecttoaddaPINandacardcredentialtoacardholder,seeAddacardholderonpage143
APINcredentialisalwaysvalid.YoucanalsocongureaduressPINthatopensthedoorandtriggersasilentalarminthesystem.
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Toaddalicenseplatecredential:
1.UnderCredentials,click
and.
2.Enteranamethatdescribesthevehicle.
3.Enterthelicenseplatenumberforthevehicle.
4.UnderExpirationdate,setthevalidationdate.
5.ClickAdd.
Expirationdate
ValidfromSetadateandtimeforwhenthecredentialshouldbevalid.
Validto
Selectanoptionfromthedrop-downmenu.
Validto
NoenddateThecredentialneverexpires.
Date
Setadateandtimewhenthecredentialexpires.
FromrstuseSelecthowlongaftertherstusethecredentialexpires.Select
days,months,years,ornumberoftimesaftertherstuse.
Fromlastuse
Selecthowlongafterthelastusethecredentialexpire.Select
days,months,oryearsafterthelastuse.
ToaddaPINcredential:
1.UnderCredentials,click
and.
2.EnteraPIN.
3.TouseaduressPINtotriggerasilentalarm,turnonDuressPINandenteraduressPIN.
4.ClickAdd.
Toaddacardcredential:
1.UnderCredentials,click
and.
2.Tomanuallyenterthecarddata:enteracardname,cardnumber,andbitlength.
Note
Bitlengthisonlycongurablewhenyoucreateacardformatwithaspecicbitlengththatisnotinthesystem.
3.Toautomaticallygetthecarddataofthelastswipedcard:
3.1SelectadoorfromtheSelectreaderdrop-downmenu.
3.2Swipethecardonthereaderconnectedtothatdoor.
3.3ClickGetlastswipedcarddatafromthedoor’sreader(s).
Note
Youcanuse2NdesktopUSBcardreadertogetthecarddata.Formoreinformation,seeSetup2NdesktopUSBcardreader.
4.Enterafacilitycode.ThiseldisonlyavailableIfyouhaveenabledFacilitycodeunderAccessmanagement>Settings.
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5.UnderExpirationdate,setthevalidationdate.
6.ClickAdd.
Expirationdate
ValidfromSetadateandtimeforwhenthecredentialshouldbevalid.
Validto
Selectanoptionfromthedrop-downmenu.
Validto
NoenddateThecredentialneverexpires.
Date
Setadateandtimewhenthecredentialexpires.
FromrstuseSelecthowlongaftertherstusethecredentialexpires.Select
days,months,years,ornumberoftimesaftertherstuse.
Fromlastuse
Selecthowlongafterthelastusethecredentialexpire.Select
days,months,oryearsafterthelastuse.
ToaddaQRcredential:
Note
TouseQRcodesascredentialsrequiresthatthetimeonthesystemcontrollerandthecamerawithAXISBarcodeReaderis
synchronized.Werecommendusingthesametimesourceforbothdevicesforperfecttimesynchronization.
1.UnderCredentials,click
and.
2.Enteraname.
3.DynamicQRturnsonbydefault.YoumustusedynamicQRwithPINcredential.
4.UnderExpirationdate,setthevalidationdate.
5.ToemailQRcodeautomaticallyafteryousavethecardholder,selectSendQRcodetocardholderwhencredentialissaved.
6.ClickAdd.
Expirationdate
ValidfromSetadateandtimeforwhenthecredentialshouldbevalid.
Validto
Selectanoptionfromthedrop-downmenu.
Validto
NoenddateThecredentialneverexpires.
Date
Setadateandtimewhenthecredentialexpires.
FromrstuseSelecthowlongaftertherstusethecredentialexpires.Select
days,months,years,ornumberoftimesaftertherstuse.
Fromlastuse
Selecthowlongafterthelastusethecredentialexpire.Select
days,months,oryearsafterthelastuse.
Toeditacredential:
1.IntheAccessManagementtab,click
.
2.SelectCardholders.
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3.Selectacardholder,clickandEdit.
4.UnderCredentials,selectacredential.ClickandEdit.
5.ChangethesettingsandclickUpdateandApply.
Tosuspendacredential:
1.IntheAccessManagementtab,click
.
2.SelectCardholders.
3.Selectacardholder,click
andEdit.
4.UnderCredentials,selectacredential.ClickandSuspend.
5.Tounsuspendacredential,selectasuspendedcredential,click
andUnsuspend.
6.ClickApply.
Todeleteacredential:
1.IntheAccessManagementtab,click
.
2.SelectCardholders.
3.Selectacardholder,click
andEdit.
4.UnderCredentials,selectacredential.ClickandDelete.
5.ClickApply.
Uselicenseplatenumberascredentials
Thisexampleshowsyouhowtouseadoorcontroller,acamerawithAXISLicensePlateVerier,andavehicle’slicenseplate
numberascredentialstograntaccess.
1.Addthedoorcontrollerandthecamerato.SeeAdddevicesonpage7
2.SetdateandtimeforthenewdeviceswithSynchronizewithservercomputertime.SeeSetdateandtimeonpage57.
3.Upgradethermwareonthenewdevicestothelatestavailableversion.SeeUpgradermwareonpage57.
4.Addanewdoorconnectedtoyourdoorcontroller.SeeAddadooronpage119.
4.1AddareaderonSideA.SeeAddareaderonpage125.
4.2UnderDoorsettings,selectAXISLicensePlateVerierasReadertypeandenteranameforthereader.
4.3Optionally,addareaderorREXdeviceonSideB.
4.4ClickOk.
5.InstallandactivateAXISLicensePlateVerieronyourcamera.SeetheAXISLicensePlateVerierusermanual.
6.StartAXISLicensePlateVerier.
7.CongureAXISLicensePlateVerier.
7.1GotoConguration>Accesscontrol>Encryptedcommunication.
7.2UnderExternalPeripheralAuthenticationKey,clickShowauthenticationkeyandCopykey.
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7.3OpenAXISLicensePlateVerierfromthecamera’swebinterface.
7.4Don’tdothesetup.
7.5GotoSettings.
7.6UnderAccesscontrol,selectSecureEntryasType.
7.7InIPaddress,entertheIPaddressforthedoorcontroller.
7.8InAuthenticationkey,pastetheAuthenticationkeythatyoucopiedearlier.
7.9ClickConnect.
7.10UnderDoorcontrollername,selectyourdoorcontroller.
7.11UnderReadername,selectthereaderyouaddedearlier.
7.12Turnonintegration.
8.Addthecardholderthatyouwanttogiveaccessto.SeeAddacardholderonpage143
9.Addlicenseplatecredentialstothenewcardholder.SeeAddcredentialsonpage144
10.Addanaccessrule.SeeAddanaccessruleonpage149.
10.1Addaschedule.
10.2Addthecardholderthatyouwanttogivelicenseplateaccessto.
10.3AddthedoorwiththeAXISLicensePlateVerierreader.
Addagroup
Groupsallowyoutomanagecardholdersandtheiraccessrulescollectivelyandefciently.
1.IntheAccessManagementtab,click
.
2.UnderGroups,click
and.
3.Enteranameforthegroup.
4.SelectGlobalgrouptomakeitpossibletoviewandmonitorthecardholderonthesubservers.Thisoptionisonlyavailable
forcardholderscreatedonthemainserver.SeeMultiserver
BETA
onpage136.
5.Toaddcardholderstothegroup:
5.1UnderCardholders,click
.
5.2SelectacardholderandclickAdd.
5.3Repeattoaddmultiplecardholders.
5.4Click
toexit.
6.ClickAdd.
Toeditagroup:
1.IntheAccessManagementtab,click
.
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2.UnderGroups,selectagroupandclick.
3.ChangethesettingsandclickApply.
Todeleteagroup:
1.IntheAccessManagementtab,click
.
2.UnderGroups,selectagroupandclick
.
3.ClickDeleteandOK.
Addanaccessrule
Anaccessruledenestheconditionsthatmustbemettograntaccess.YoucanviewallaccessrulesunderAccessrules.Itshowsthe
numberofcardholders,groups,doors,andzonesintheaccessrule.
Anaccessruleconsistsof:
Cardholdersandcardholdergroups:whotograntaccess.
Schedules:whentograntaccess.
Doorsandzones:wheretheaccessapplies.
Toaddanaccessrule:
1.IntheAccessManagementtab,click
.
2.UnderAccessrules,click
.
3.Enteranamefortheaccessrule.
4.Conguretheschedules:
4.1UnderSchedules,click
.
4.2SelectascheduleandclickAdd.
4.3Repeattoaddmultipleschedules.
4.4Toremoveaschedule,selectitandclick
.
4.5Click
toexit.
5.Congurethecardholdersandgroups:
5.1UnderCardholdersorGroups,click
.
5.2SelectthecardholderorgroupandclickAdd.
5.3Repeattoaddmultiplecardholdersandgroups.
5.4Clickacardholderorgroupinthelisttoviewthedetails.
5.5Toremoveacardholderoragroup,selectitandclick
.
5.6Click
toexit.
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6.Congurethedoorsandzones:
6.1UnderDoorsorZones,click
.
6.2SelectthedoororzoneandclickAdd.
6.3Repeattoaddmultipledoorsandzones.
6.4Toremoveadoororzone,selectitandclick
.
6.5Click
toexit.
7.ClickAdd.
Toeditanaccessrule:
1.IntheAccessManagementtab,click
.
2.UnderAccessrules,selectanaccessruleandclick
.
3.ChangethesettingsandclickApply.
Todeleteanaccessrule:
1.IntheAccessManagementtab,click
.
2.UnderAccessrules,selectanaccessruleandclick
andDelete.
3.ClickOK.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=add-an-access-rule
Addandcongureaccessrules
Doors
IntheAccessManagementtab,click
toviewalistofdoorsthatareinthesystemincludingthedoorstatus,lockstatus,and
zonesthatthedoorisin.Youcanperformmanualactionsandcongureunlockschedulesondoors.
Actions
Grantaccesstothedoor.Thisactionisonlyavailablewhen
thereisaconnecteddoormonitor.
Unlockthedoor.
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Actions
Lockthedoor.
Thedoorentersorexitsalockdownstatus.
Toeditadoor:
1.Clickadoorinthelistandclick
.
2.Toaddunlockschedules:
2.1UnderUnlockschedules,click
.
2.2SelectascheduleandclickAdd.
2.3Repeattoaddmultipleunlockschedules.Click
toexit.
2.4Toremoveanunlockschedule,selectitandclick
.
3.YoucanturnonFirstpersoninsothatthedoordoesn’tunlockunlesssomeonewithaccesstothedoorgetsaccess
duringtheunlockingschedule.
4.ClickApply.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=doors
Turnonrst-person-inrule
Toperformanactionondoors:
1.Selectthedoorsinthelistandclick
.
2.Selectanactiontoperformtheactionontheselecteddoors.
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Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=doors
Setdoorstate
Zones
IntheAccessManagementtab,click
toviewalistofzonesthatareinthesystemandthezonestatus.Youcanperformmanual
actionsandcongureunlockschedulesonzones.
Actions
Unlockthedoor.
Lockthedoor.
Thedoorentersorexitsalockdownstatus.
Toeditazone:
1.Clickazoneinthelistandclick
.
2.Toaddunlockschedules:
2.1UnderUnlockschedules,click
.
2.2SelectascheduleandclickAdd.
2.3Repeattoaddmultipleschedules.
2.4Click
toexit.
2.5SelectPerimeterdoorsorInternaldoorstosetwhatdoorstheunlockscheduleappliesto.
3.ClickApply.
Toperformanactiononazone:
1.Selectazoneinthelistandclick
.
2.Selectanaction.
3.Choosetoapplytheactiontoalldoors,perimeterdoors,orinternaldoors.
Exportreports
Youcanexportreportsthatcontaindifferenttypesofinformationaboutthesystem.Thereportisexportedasacomma-separated
value(CSV)leandsavedinthedefaultdownloadfolder.
1.IntheAccessManagementtab,click
.
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2.Clickanoption,selectwheretosavethereportandclickSave.
Cardholdersdetailsreport
Includesinformationaboutthecardholders,credentials,card
validation,andlasttransaction.
Cardholdersaccessreport
Includesthecardholderinformationandinformationaboutthe
cardholdergroups,accessrules,doors,andzonesrelatedtothe
cardholder.
Cardholdersgroupaccessreport
Includesthecardholdergroupnameandinformationabout
thecardholders,accessrules,doors,andzonesrelatedtothe
cardholdergroup.
AccessrulereportIncludestheaccessrulenameandinformationaboutthe
cardholders,cardholdergroups,doors,andzonesrelatedtothe
accessrule.
DooraccessreportIncludesthedoornameandinformationaboutthecardholders,
cardholdergroups,accessrules,andzonesrelatedtothedoor.
ZoneaccessreportIncludesthezonenameandinformationaboutthecardholders,
cardholdergroups,accessrules,anddoorsrelatedtothezone.
Accessmanagementsettings
Tocustomizethecardholdereldsusedintheaccessmanagementdashboard:
1.IntheAccessManagementtab,click
.
2.ClickAddcustomeldandtypeaname.Youcanaddupto6customelds.
3.ClickApply.
Tousefacilitycodetoverifyyouraccesscontrolsystem:
1.IntheAccessManagementtab,click
.
2.TurnonFacilitycode.
3.ClickApply.
Note
YoumustalsoselectIncludefacilitycodeforcardvalidationwhenyoucongureidenticationproles.SeeIdentication
prolesonpage130.
Toedittheemailtemplate:
1.IntheAccessManagementtab,click
.
2.UnderEmailtemplate,changethesubjectandbodytext.
3.Includevisitingtimeintheemailissetbydefault.
4.ClickApply.
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Importandexport
Import
Thisoptionimportscardholders,cardholdergroups,credentials,andcardholderphotosfromaCSVle.Toimportcardholder
photos,makesurethattheserverhasaccesstothephotos.
Whenyouimportcardholderstheaccessmanagementsystemautomaticallysavesthesystemconguration,includingallhardware
conguration,anddeletesanypreviouslysavedone.
YoucanalsochoosetomapusersinanActiveDirectorydatabaseascardholders,seeActivedirectorysettings
BETA
onpage137.
Importoptions
NewThisoptionremovesexistingcardholdersandaddsnew
cardholders.
UpdateThisoptionupdatestheexistingcardholdersandaddsnew
cardholders.
AddThisoptionkeepsexistingcardholdersandaddsnew
cardholders.CardnumbersandcardholderIDsareuniqueand
canonlybeusedonce.
1.IntheAccessManagementtab,click.
2.IntheSelectactiondrop-downmenu,selectImport.
3.SelectNew,Update,orAdd.
4.Conguretheimportsettings.
5.ClickBrowseandgototheCSVle.ClickLoad.
6.UnderColumnmapping,click
andassignaheadingtoeachcolumnifFirstrowisheaderisn’tselected.
7.IftherearecustomeldsintheCSVle,theheadingofthecustomeldsisshownasUndened.Click
andassigna
heading.
8.ClickImport.
Importsettings
Firstrowisheader
SelectiftheCSVlecontainsacolumnheader.
ColumndelimiterEnteracolumndelimiterformatfortheCSVle.
UniqueidentierThesystemusesCardholderIDtoidentifyacardholderby
default.Youcanalsouserstandlastname,ortheemail
address.TheUniqueidentierpreventstheimportofduplicate
personnelrecords.
Cardnumberformat
Allowbothhexadecimalandnumberisselectedbydefault.
Export
ThisoptionexportsthecardholderdatainthesystemtoaCSVle.
1.IntheAccessManagementtab,click
.
2.FromtheActiondrop-downmenu,selectExport.
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3.ClickExport.
updatescardholderphotosinC:\ProgramData\AxisCommunications\AXISCameraStation\Components
\AXISSecureEntry\Cardholderphotoswheneverthecongurationchanges.
Reset
Thesystemautomaticallysavesitscongurationwhenyouimportcardholders.TheResetoptionresetsthecardholderdataandall
hardwarecongurationtothestatebeforethelastcardholderimport.
1.IntheAccessManagementtab,click
.
2.FromtheActiondrop-downmenu,selectReset.
3.ClickReset.
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SystemHealthMonitoring
BETA
SystemHealthMonitoring
BETA
TheSystemHealthMonitoringtaballowsyoutomonitorthehealthdatafromasingleormultiplesystemsonthesamenetwork.
Ifyoumanagesystemsondifferentnetworks,ServermonitoringinMySystemsprovidesthesamefunctionalitybutthroughthecloud.
Showsasummaryofthedevicesandsystemsthatyouhave
accessto.SeeInventoryonpage156.
Showsastoragesummaryandrecordingdetailsofeachcamera
fromthemonitoredsystems.SeeStorageonpage157.
ShowstheSystemHealthMonitoringlogsfromthemonitored
systems.SeeNoticationsonpage157.
Limitations
Youcan’tmonitorstoragespaceforrecordingsonAXISS3008Recorder.
NoticationsettingsonlyaffectthelocalSystemHealthMonitoringserver.
ThesystemagsrecordingsexceptforcontinuousandmotiontriggeredrecordingswithNoneasrecordingtype.
Workow
1.CongureSystemHealthMonitoring
BETA
onpage139
1.1Setupnotications.SeeNoticationsonpage139.
1.2Setupmultisytem.SeeMultisystemonpage139.
2.Monitorthehealthdatafromsystems.
2.1Inventoryonpage156
2.2Storageonpage157
2.3Noticationsonpage157
Inventory
Theinventorypageshowsasummaryofthedevicesandsystemsthatyouhaveaccessto.
1.IntheSystemHealthMonitoring
BETA
tab,click
.
2.Toviewasummaryofasystem,clickAXISCameraStation.
Therightpanelshowsinformationincludingsystemandserverdetails.
3.Toviewasummaryofadeviceinasystem,clickthedeviceinthelist.
Therightpanelshowsinformationincludingdevicedetailsandstorageinformationifitcontainsavideosource.
4.Todownloadthesystemreport,selectAXISCameraStationsystemreportfromtheCreatereportdrop-downmenu.See
Systemreportonpage167.
5.TodownloadSystemHealthMonitoringreport:
5.1FromtheCreatereportdrop-downmenu,selectSystemHealthMonitoringreport.
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SystemHealthMonitoring
BETA
5.2Toincludethedatabaseinthereport,selectIncludealldatabasesandclickDownload.
5.3Whenthereportisready,clicktosaveit.
Storage
Thestoragepageshowsthestoragesummaryandrecordingdetailsofeachcamerafromthemonitoredsystems.Clickacolumn
headingtosortbythecontentofthecolumn.
1.IntheSystemHealthMonitoring
BETA
tab,click
.
2.Whenyoumonitormultisystemhealthdata,selectasystemfromthedrop-downmenu.
Summary
StatusThestoragestatus.SeeCongurestorageonpage63.
LocationThepathandnameofthestorage.
TotalThetotalamountofstoragespace.Thisisthesameamountas“Totalsize”shownin
Windowspropertiesforthestoragelocation.
AllocatedThemaximumamountofstorageassignedtorecordings.
UsedTheamountofstoragespacebeingcurrentlyusedforrecordings.
LastupdateThetimewhentheinformationwaslastupdated.
Camera
Status
(empty):Normalstatus.
Warningicon:Retentionisn’tfullled.
Infoicon:Retentionisn’tfullledbecausethecamerarecordingsaretooshort
NameThecameraname.
RecordingtypeTherecordingtypesappliedtothecamera.
SetretentionTheretentiontimeconguredforthecameraunderConguration>Storage>Selection.
Currentretention
Thenumberofdaysthatcamerarecordingsfromthecamerahavebeeninthestorage.
Oldestrecording
Thetimeoftheoldestrecordingfromthecamerakeptinthestorage.
LatestrecordingThetimeofthelatestrecordingfromthecamerakeptinthestorage.
LocationThestoragelocationusedbythecamera.
UsedstorageTheamountofstorageusedbythiscameraforrecordings.
LastupdateThetimewhentheinformationwaslastupdated.
Notications
ThenoticationspageshowstheSystemHealthMonitoringlogsfromthemonitoredsystems.Clickacolumnheadingtosortby
thecontentofthecolumn.
IntheSystemHealthMonitoring
BETA
tab,click
.
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SystemHealthMonitoring
BETA
History
NoticationsentThetimewhenthenoticationwassent.
Item
Showsthedevicenamefornoticationstriggeredbydevicedownorsystemfor
noticationstriggeredbysystemdown.
System
Thenameofthesystemonwhichtheeventoccurs.
RuleTherulethattriggeredthenotication.SystemdownorDevicedown
DetectedThetimewhentheissuewasdetected.
ResolvedThetimewhentheissuewasresolved.
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AXISCameraStationPro
Hotkeys
Hotkeys
TheHotkeystabshowsavailablehotkeys.ThetypeofhotkeydependsonwhatyouusetocontrolACS.
Akeyboardcombination
Akeypadcombination
Ajoystickbutton
Ajogdialbutton
Whenyouremoveacameraorviewfromaconnectedserver,theassociatedhotkeysarealsoremoved.
Thesystemgroupsthehotkeysintothefollowingcategories:
Camera
Devicemanagement
Navigatetocamera
Navigatetoview
Navigation
PTZpresets
Recordings
Sequences
Splitview
Tab
Other
YouhavetomanuallyassigntotheactionsintheNavigatetocamerasandNavigatetoviewscategories.
Note
Whenyouaddoreditahotkey,andthehotkeyisalreadyinuseforanotheraction,awarningiconappears.Hoveryour
mouseonthewarningicontoseetheconictaction.PressESCtocancel.PressENTERtousethehotkeyandautomatically
removetheconictinghotkey.
Whenconnectedtomultipleservers,theNavigatetocamerasandNavigatetoviewscategoriesalsolistthecamerasand
viewsontheconnectedservers.
AssignahotkeyIfthekeyboardvalueofanactionisempty,clicktheempty
valuetoaddthehotkeyforthisaction.
Toaddahotkeywiththekeyboard,pressCTRLand
atleastoneanotherkeyorafunctionkeyF2-F12.
Toaddahotkeywithakeypad,pressanumeric
keycombinationorpressoneofthefunctionkeys
F1-F5.
Toaddahotkeywithajoystickorjogdial,pressthe
joystickorjogdialbuttontoassignittotheaction.
Editahotkey
Clickthekeyboardvalueofanaction,andeditthevalue.
Removeahotkey
Clickthekeyboardvalueofanaction,andremovethevalue.
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AXISCameraStationPro
Hotkeys
Clicktoprintthehotkeytable.
Clicktoresetallhotkeystotheoriginalsettings.
Videosurveillancecontrolboardkeys
Hotkey
mapping-
Joystick
Defaultaction
AXISTU9002AXIST8311
Button1
Gotopreset1
J1J1
Button2
Gotopreset2
J2J2
Button3
Gotopreset3
J3J3
Button4
Gotopreset4
J4J4
Button5
Simulateleftmousebutton
J5L
Button6
Simulateleftrightbutton
J6R
Button7
Selectpreviouscellinsplitview
Topleft
-
Button8
Selectnextcellinsplitview
Topright
-
Button9Jumptopreviousrecording
-
Button10
Play/paus
-
Button11Jumptopreviousrecording
-
Button12Addbookmark
-
Button13Togglezoomringfunctionbetween
digitalzoomandplaybackspeed
M1
-
Button14
Switchbetweenlive/recordings
M2
-
Button15FramestepbackwardToplefttoggled
-
Button16FramestepforwardToprighttoggled
-
Hotkey
mapping-
Keypad
Defaultaction
AXISTU9003AXIST8312
A
Openviews
BNavigatetonextcameraorview
C
--
D
--
E
--
PLUS
Focusfarther
+
-
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AXISCameraStationPro
Hotkeys
Hotkey
mapping-
Keypad
Defaultaction
AXISTU9003AXIST8312
MINUS
Focusnearer
--
F2
Openhotkeys
F2F2
F4
Openlogs
F4F4
F5
Openconguration
F5F5
F10AutofocusF10
-
Hotkeymapping-
Jog
Defaultaction
AXIST8313
Jog1
Showorhideexportmarker
L
Jog2Addbookmark
Jog3Jumptopreviousrecording
Jog4
Play/Pause
Jog5Jumptonextrecording
Jog6
Switchbetweenlive/recordings
R
Note
AXIST8311VideoSurveillanceJoystickdoesn’tsupportjoystickbuttons7–10.
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AXISCameraStationPro
Logs
Logs
Bydefault,theLogstabshowsthelivelogsincludinglivealarms,events,andauditlogs.Youcansearchforpreviouslogsaswell.You
cancongurethenumberofdaystokeeplogsunderConguration>Server>settings.
TimeDateandtimeoftheaction.
TypeThetypeoftheaction:Alarm,Event,orAudit.
Category
Thecategoryoftheaction.
MessageAshortdescriptionoftheaction.
Useruserthatperformstheaction.
Computer
Thecomputer(Windowsdomainname)onwhichisinstalled.
WindowuserTheWindowsuserthatadministers.
ServerOnlyavailablewhenconnectingtomultipleservers.
Theserveronwhichtheactionoccurs.
Component
Thecomponentthatthelogisgeneratedfrom.
Searchlogs
1.IntheLogstab,clickSearchunderLogsearch.
2.Inthelterbox,typethekeywords.searchestheloglistexceptforinTimeandshowsthesearchresultsthatcontainall
thekeywords.Forsupportedsearchoperators,seeOptimizeyoursearchonpage38.
3.SelectAlarms,Audits,orEventsunderFilter.
4.Selectadateorarangeofdatesfromthecalendar.
5.SelectStarttimeandEndtimefromthedrop-downmenus.
6.ClickSearch.
Alarmslog
TheAlarmslogdisplayssystemalarmsandalarmsgeneratedbyrulesandmotiondetectioninalist.Thelistincludesthedateand
timeofthealarm,alarmcategory,andanalarmmessage.SeeAlarms.
ClickanalarmandtoopentheRecordingstabandstart
playbackwhenthealarmcontainsarecording.
Clickanalarmandtoopenthealarmprocedurewhenthe
alarmcontainsanalarmprocedure.
Clickanalarmandtonotifyotherclientsthatthealarms
waretakencareof.
Clickanalarmandtoexportthelogtoatextle.
Eventslog
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AXISCameraStationPro
Logs
TheEventslogdisplayscameraandserverevents,forexamplerecordings,triggers,alarms,errors,andsystemmessages,ina
list.Thelistincludesthedateandtimeoftheevent,eventcategory,andaneventmessage.Selecttheeventsandclick
in
thetoolbartoexporttheeventsasatextle.
Auditlog
IntheAuditlogyoucanviewalluseractions,forexamplemanualrecordings,videostreamingstartedorstopped,actionrules,door
created,andcardholdercreated.Selecttheauditsandclick
inthetoolbartoexporttheauditsasatextle.
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AXISCameraStationPro
Alarms
Alarms
TheAlarmstabisavailableatthebottomofclientanddisplaystriggeredeventsandsystemalarms.Forinformationabouthowto
createalarms,seeActionrules.Forinformationaboutthealarm"Databasemaintenanceisrequired",seeDatabasemaintenance
onpage181.
TimeThetimethealarmoccurred.
Category
Thecategoryofthetriggeredalarm.
DescriptionAbriefdescriptionofthealarm.
Server
Availablewhenconnectedtomultipleservers.serverthatsends
thealarm.
Component
Thecomponentthattriggersthealarm.
Showanalarmprocedure,onlyavailablewhenthealarm
containsanalarmprocedure.
Gotorecordings,onlyavailablewhenthealarmcontainsa
recording.
Acknowledgetheselectedalarm
Removethealarm.Thealarmisonlytemporarilyremovedifyou
don’tacknowledgethealarmbeforeyouremoveit.
Todealwithaspecicalarm:
1.Click
AlarmsandTasksatthebottomofclient,andopentheAlarmstab.
2.Foralarmswitharecording,selectthealarmandclick
togototherecordingintheRecordingalertstab.
3.Foralarmswithoutarecording,openatabwithliveviewanddouble-clickthealarmtoshowtherecordingforthe
timeofthealarmintheRecordingalertstab.
4.Foralarmswithanalarmprocedure,selectthealarmandclick
toopenthealarmprocedure.
5.Tonotifyotherclientsthatthealarmsweretakencareof,selectthealarmsandclick
.
6.Toremovethealarmsfromthelist,selectthealarmsandclick.
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Tasks
Tasks
TheTaskstabisavailableatthebottomofclient.
Thefollowingtasksarepersonalandareonlyvisiblefortheadministratorsandtheuserswhostartedit.
Systemreport
Createincidentreport
Exportrecordings
Ifyouareanadministrator,youcanviewandoperatealltasksstartedbyanyuserincludingthepersonaltasks.
Ifyouareanoperatororviewer,youcan:
Viewalltasksstartedbyyouandthetasksstartedbyotherusersthataren’tpersonal.
Cancelorretrythetasksstartedbyyou.Youcanonlyretrytheincidentreportandexportrecordingstasks.
Viewtheresultofalltasksinthelist.
Removeanynishedtasksinthelist.Thisonlyaffectsthelocalclient.
NameThenameofthetask.
Start
Thetimewhenthetaskstarted.
Message
Showsthestatusorinformationaboutthetask.
Thepossiblestatuses:
Canceling:Cleaningupbeforecancelingthetask.
Canceled:Cleaningiscompleteandthetaskiscanceled.
Error:Taskcompletedwitherrors,thatis,thetaskfailedononeormoredevices.
Finished:Taskcompleted.
Finishedduringlostconnection:Displayedifthetaskcompletedwhiletheserver
connectionwasdown.Taskstatuscan’tbedetermined.
Lostconnection:Displayediftheclientlostconnectionwiththeserverwhilethe
taskran.Taskstatuscan’tbedetermined.
Running:Performingthetask.
Pending:Waitingforanothertasktocomplete.
Owner
Theuserwhoinitiatedthetask.
Progress
Showstheprogressofthetask.
ServerAvailablewhenconnectedtomultipleservers.Showsserverthatperformsthetask.
Todealwithoneormoretasks:
1.ClickAlarmsandTasksatthebottomofclient,andclicktheTaskstab.
2.Selectthetasksandclickononeoftheactions
ClicktodisplaytheTaskresultdialog.
Clicktocancelthetask.
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Tasks
Clicktodeletethetasksfromthelist.
Ifthetaskfailswhenyouexportrecordingsorcreateincident
reports,clicktoretrythefailedtask.
Taskresult
Ifataskwasperformedonmultipledevices,thedialogshowstheresultsforeachdevice.Allfailedoperationsshouldbereviewedand
conguredmanually.
Formosttasks,thefollowingdetailsarelisted.Fortaskssuchasexportrecordingsandsystemreport,double-clickthetaskto
openthefolderwiththesavedles.
MACaddressTheMACaddressoftheupdateddevice.
AddressTheIPaddressoftheupdateddevice.
MessageInformationabouthowthetaskwasexecuted:
Finished:Thetaskwassuccessfullycompleted.
Error:Thetaskwasunabletocompleteonthedevice.
Canceled:Thetaskwascanceledbeforecompletion.
DescriptionInformationaboutthetask.
Dependingonthetypeofperformedtask,thefollowingdetailsarelisted:
NewaddressThenewlyassignedIPaddressofthedevice.
ActionrulesThermwareversionandtheproductnameofthedevice.
DetailsTheserialnumberandIPaddressofareplaceddeviceandtheserialnumberandIPaddressof
thenewdevice.
ReferenceID
ThereferenceIDoftheincidentreport.
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Generatereports
Generatereports
Clientcongurationsheet
Goto
>Help>ClientcongurationsheettocreateareportinHTMLformatwithanoverviewoftheclientsystem
conguration.Thisisusefulfortroubleshootingandwhenyoucontactsupport.
Servercongurationsheet
Goto>Help>ServercongurationsheetandselectaservertocreateareportinHTMLformatwithanoverviewofthe
serversystemconguration.Thereportincludesinformationaboutgeneralconguration,camerassettingsincludingactionrules,
schedules,recordingstorage,auxiliarydevices,andlicenses.Thisisusefulfortroubleshootingandwhenyoucontactsupport.
Systemreport
Thesystemreportisa.ziplethatcontainsparametersandloglesthathelpAxisCustomerSupporttoanalyzeyoursystem.
AlwaysincludeasystemreportwhenyoucontactCustomerSupport.
1.Goto
>Help>Systemreporttogeneratethesystemreport.
2.Editthelenameifyouwanttochangetheautomaticallygeneratedlename.
3.ClickBrowsetoselectwheretosavethesystemreport.
4.SelectAutomaticallyopenfolderwhenreportisreadytoautomaticallyopenthefolderwhenthesystemreportisready.
5.SelectIncludealldatabasestoincludethedatabaseinthesystemreport.Thevideomanagementsystemdatabase
containsinformationaboutrecordingsanddatanecessaryforthesystemtoworkproperly.
6.SelectIncludescreenshotsofallmonitorstoincludescreenshotsinthesystemreport.Screenshotsofallthemonitorscan
makeiteasiertoanalyzethesystemreport.
7.ClickOK.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=system-report
Generateasystemreport
AXISInstallationVerier
AXISInstallationVerierstartsaperformancetestafterinstallationtoverifythatallthedevicesinasystemarefullyoperational.The
testtakesabout20minutestorun.
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Tests
NormalconditionsTestofdatastreaminganddatastorageusingthecurrent
systemsettingsin.Output:Passedorfailed.
LowlightconditionsTestofdatastreaminganddatastorageusingsettings
optimizedfortypicallowlightconditions,forexamplegain
settings.Output:Passedorfailed.
Stresstest
Testthatincreasesdatastreaminganddatastoragestepby
step,untilthesystemreachesitsmaximumlimit.Output:
Informationaboutmaximumsystemperformance.
Note
YoucanonlytestdevicesthatsupportAXISCameraApplicationPlatform2(ACAP2)andlater.
Duringthetest,goesintomaintenancemode,andallsurveillanceactivitiesaretemporarilyunavailable.
Tostartthetest:
1.Goto
>Help>InstallationVerier.
2.ClickStart.
3.Whenthetestnishes,clickViewreporttoviewthereportorclickSavereporttosaveit.
Feedback
Youcanchoosetoshareanonymousclientusagedataautomaticallywhenyouconguretheclientandmanuallysendyourfeedback
tohelpusimproveandyouruserexperience.SeeCongureclientonpage96.
Note
Don’tusethefeedbackformtosubmitsupportrequests.
1.Goto
>Help>Feedback.
2.Chooseareactionandenteryourfeedback.
3.ClickSend.
Assetlist
Youcanexportalistofassetsforyourvideomanagementsystem.Theassetlistincludesthename,type,model,status,and
serialnumberofthefollowing:
Allconnectedservers
Allconnecteddevices
Theclientterminalfromwhichyouexporttheassetlistwhenconnectedtomultipleterminals
Toexportanassetlist:
1.Goto
>Other>Assetlist.
2.ClickExport.
3.SelectthelelocationandclickSave.
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4.UnderLatestexport,alinktotheleappearsorupdates.
5.Clickthelinktogotothelelocation.
Bodywornsettings
Toconnectwithabodywornsystem,youmustcreateaconnectionle.SeeSetupanAxisbodywornsystem.
Note
Beforeyoucreatetheconnectionle,renewtheservercerticateiftheserverIPaddresshaschanged,orAXISCamera
Stationwasupgradedfromaversionearlierthan5.33.Forhowtorenewthecerticate,seeCerticatesonpage113.
Tocreateaconnectionle:
1.Goto
>Other>Bodywornsettings.
2.Tochangethedefaultsitenameshowninyourbodywornsystem,enteranewname.
3.ClickExport.
4.UnderLatestexport,alinktotheleappearsorupdates.
5.Clickthelinktogotothelelocation.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=body-worn-settings
SetupanAxisbodywornsystem
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=94521&section=body-worn-settings
PlaybackandexportAxisbodyworncamerarecordings
StatusofAxisservices
1.Goto
>Help>StatusofAxisservices.
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2.ThestatusofAxisservicespageopensinawebbrowserwhereyoucanviewthestatusofAxisonlineservices.
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AXISCameraStationPro
servicecontrol
servicecontrol
Theserverusesservicecontroltostartandstopandtochangeitssettings.Itautomaticallystartsaftertheinstallationiscomplete.If
theservercomputerrestarts,servicecontrolautomaticallyrestartinabout2minutes.AniconinWindowsnoticationarea
showsthestatusoftheservice.
Right-clicktheicon,andselectOpenAXISCameraStationServiceControl,StartService,StopService,RestartService,orExit.
Toopenservicecontrolfromthestartmenu:
GototheStartmenuandselectAllPrograms>Tools>ServiceControl.
Running
Starting
Stopped
ModifySettingsSelecttobeabletochangetheserversettings.
RestoreDefaultSettingsClicktorestoreallsettingstotheoriginaldefaultsettings.
Start
Stop
Clicktochangetheserverstatus.
Restart
Clicktorestarttheserver.
General
Inservicecontrol,selectModifysettingsandclickGeneraltochangethegeneralserversettings.
ServercerticateID
TheservercerticateID,usedtomanuallyverifythattheclientconnecttothecorrectserver.
Serversettings
Servername
Thenameoftheserver.Theservernameshowsinthesoftware
client.Thedefaultservernameisthecomputername.The
namedoesn’tchangeifyouchangethecomputername.
Webclientport
TheWebclientforAXISCameraStationusesthisport.
Portsrange
Specifytherangeofports.Therestoftheportschanges
automatically.
ServerHTTPport
TheHTTPportnumberthattheserverusestocommunicate
withtheclient.Thedefaultportis29200.Thisportisturned
offbydefault.
ServerTCPportTheTCPportnumberthattheserverusestocommunicate
withtheclient.Thedefaultportis29202.Theportnumberis
calculatedbyadding2totheserverportnumber.
MobilecommunicationportThemobileportnumberthattheserverusestocommunicate
withtheclient.Thedefaultportis29204.Theportnumberis
calculatedbyadding4totheserverportnumber.
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Serversettings
MobilestreamingportThemobileportnumberthattheserverusesforvideostreaming.
Thedefaultportis29205.Theportnumberiscalculatedby
adding5totheserverportnumber.
Componentcommunicationport
Theportnumberusedbythecomponenttocommunicatewith
networkdevicesthroughtheserver.Thedefaultportis29207.
Theportnumberiscalculatedbyadding7totheserverport
number.
PortsusedbycomponentsAfteryouspecifytheportrange,thelistshowstheportsusable
forthecomponents.Thedefaultportrangeforcomponents
is29214–29245.
AllowtoaddexceptionstotheWindowsFirewall
Selectthisoptionifyouwanttoallowtoautomaticallyadd
exceptionstotheWindowsFirewallwhenauserchangesthe
portrange.
Note
IfthereisaNAT,rewall,orsimilarbetweentheserverandtheclient,conguretheNATorrewalltoallowtheseportsto
passthrough.
Theportnumbersmustbewithintherange1024-65534.
Proxysettings
Directconnection
Selectthisoptionifthereisn’taproxyserverbetweenserver
andthecamerasinthesystem.
SystemaccountInternetoptions/automatic
Defaultproxysettings.Thisoptionusesthecurrentproxy
settingsinInternetOptionsforthesystemaccount.
Usemanualproxysettings
Selectthisoptionifaproxyserverseparatestheserverand
anycamerasinthesystem.Entertheaddressandportnumber
oftheproxyserver.Thisisusuallythesameaddressandport
numberunderInternetOptionsinWindowsControlPanel.
Specifytonotusetheproxyserverwithaddresses
beginningwithcertaincharacters.
SelectAlwaysbypassproxyserverforlocal
addressesandenterlocaladdressesorhostnamesof
localcameraswherecommunicationdoesn’tneed
topassthroughtheproxy.Youcanusewildcards
intheaddressorhostnames,forexample:"192."or
".mydomain.com".
Portlist
Thefollowingtablesidentifyportsandprotocolsusedby.Youmighthavetoallowtheseinyourrewallforoptimumperformance
andusability.Inthetables,wecalculateportnumbersbasedontheHTTPmainport29200(turnedoffbydefault).
serversendsdatatodevicesonthefollowingports:
PortNumberProtocol
In/Out
Description
MainHTTPandHTTPS
ports
80&443
TCPOutbound
Usedforvideostreams
anddevicedata.
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Defaultbonjourport
5353
UDP
Multicast(Inbound+
Outbound)
Usedtodiscoverdevices
withmDNSDiscovery
(Bonjour).Multicast
224.0.0.251.
Ifunabletobindto
thedefaultportitcan
bebecauseanother
applicationusesitand
refusestoshareit.In
thatcasearandomport
isused.Bonjourdoesn’t
discoverdeviceswith
link-localaddresses
whenyouusearandom
port.
DefaultSSDPport
1900
UDP
Multicast(Inbound+
Outbound)
Usedtodiscoverdevices
withSSDP(UPNP).
Multicast
239.255.255.250.
DefaultWS-Discovery
port
3702
UDP
Multicast(Inbound+
Outbound)
WS-Discovery
webservicesdiscovery
usedtodiscoverOnvif
devices.
Multicast
239.255.255.250.
serverreceivesdatafromclientsonthefollowingports:
PortNumberProtocol
In/Out
Communication
between
Description
DefaultSSDPport
1900
UDP
Multicast(Inbound
+Outbound)
Serverandclient
Usedtodiscover
serverswithSSDP
(UPNP).
Multicast
239.255.255.250.
MainHTTPportand
HTTPstreaming
port
29200
TCP
Inbound
Serverandclient
Turnedoffby
default.
MainTCPport
29202
TCP
Inbound
Serverandclient
+2offsetfrom
mainHTTPport.
Usedfor
application
data(TLS1.2
encryption).For
5.15.007orlower,
TLS1.1encryption
isused.
APIwebserverport
29204
TCP
Inbound
Serverandmobile
app
+4offsetfrom
mainHTTPport.
Usedfor
applicationdata
andvideostream
MP4overHTTPS.
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APImediaport
29205
TCP
Inbound
Serverandmobile
app
+5offsetfrom
mainHTTPport.
Usedforvideo
streamRTSPover
HTTP.
LocalproxyHTTP
port
29206
TCP
InboundInternal
communication
inserver
+6offsetfrom
mainHTTPport
(ServerPortParser).
+2offsetfromAPI
webserverport
(RemoteFacade-
Binder).
Onlyaccessible
internallyonserver
computer.
Workaroundport
forunknownissue.
Mobileappsmakes
callstotheSRA
module,which
receivesHTTPS,
convertsittoHTTP
andresendsitto
thelocalproxy
HTTPportandthe
APImediaport.
Webproxy
endpointport
29207
TCP
Inbound
Serverand
component
+7offsetfrom
mainHTTPport.
Usedforsecure
communication
between
componentand
devices.
Otherports
PortNumberProtocol
In/Out
Communication
between
Description
InternetHTTPS
80&443
TCPOutboundClientandserverto
internet
Usedforlicense
activation,
download
rmware,
connectedservices
etc.
ServerTCP
streamingport
29198
TCP
Inbound
Serveranddevice
-2offsetfrommain
HTTPport.
Upgradestatus
UDPport
15156
UDPInbound+
Outbound
Serverandservice
control
servicecontrol
listensonthe
port,andthe
serverbroadcasts
thestatusofan
ongoingupgrade.
Reservedportsforcomponents
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Component
Listenson
interface
PortNumberProtocol
In/Out
Communica-
tionbetween
Description
SecureEntry
Localhost
(127.0.0.1)
Webserver
port
29214
HTTPS
Inbound
Client(Access
management
tab)and
component
+14offset
frommain
HTTPport.
Older
installations
usedport
8081.
SecureEntry
All
(0.0.0.0/IN-
ADDR_ANY)
Webserver
port
29215
HTTPS
InboundMainserver
andsub
servers
+15offset
frommain
HTTPport.
Usedfor
communi-
cationbe-
tweenmain
serverand
subserversin
multi-server
setup.
System
Health
Monitoring
All
(0.0.0.0/IN-
ADDR_ANY)
Webserver
port
29216
HTTPS
Inbound
Client
(System
Health
Monitoring
tab)and
component
+16offset
frommain
HTTPport.
Usedto
hostSystem
Health
Monitoring
webpages
andfor
sharing
datain
multisystem
setup.
System
Health
Monitoring
CloudService
localhostWebserver
port
29217
HTTPS
Inbound
(web
page)and
CloudService
backend
(plugin)
+17offset
frommain
HTTPport.
Usedfor
System
Health
Monitoring
CloudService
toenable
System
health
monitoring.
Smartsearch
2
localhostWebserver
port
29218
HTTPS
Inbound
Client(Smart
search
tab)and
component
+18offset
frommain
HTTPport.
Usedtohost
SmartSearch
APIandserve
clientweb
page.
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Component
Listenson
interface
PortNumberProtocol
In/Out
Communica-
tionbetween
Description
VMSAPIcore
127.0.0.1,::1
GraphQLAPI
29219
GraphQL
Inbound
VMSAPI
andGraphQL
clients
+19offset
frommain
HTTPport.
Usedto
exposethe
ACSasa
GraphQLAPI
toaclient
VMSAPIauth
127.0.0.1
Auth
29220
gRPC
Inbound
VMSAPIcore
andAuth
+20offset
frommain
HTTPport.
UsedbyVMS
APIcoreto
authenticate
clients.
VMSAPIacs
resolver
127.0.0.1
ACSResolver
29221
gRPC
Inbound
VMSAPI
coreandACS
resolver
+21offset
frommain
HTTPport.
UsedbyVMS
APIcore
toretrieve
camera
information.
29222
Reservedfor
futureuse.
WebClient
localhostWebserver
port
29223
HTTPS
Inbound
WebClientto
VMSAPI/Em-
beddable
Client
+23offset
frommain
HTTPport.
Backendact
asproxy
infrontof
VMSAPI
Congurable.
Embeddable
Client
localhostWebserver
port
29224
HTTPS
Inbound
Embeddable
ClienttoVMS
API/WebRTC
Streamer-
/Signaling
Server
+24offset
frommain
HTTPport.
Backendact
asproxyin
frontofVMS
API.
WebClient
conguration
localhostWebserver
port
29225
HTTPS
Inbound
ACSclient
(webpage)
+25offset
frommain
HTTPport.
Usedtohost
WebClient
conguration
webpageand
backend.
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Component
Listenson
interface
PortNumberProtocol
In/Out
Communica-
tionbetween
Description
Embeddable
Client
conguration
localhostWebserver
port
29226
HTTPS
Inbound
ACSclient
(webpage)
+26offset
frommain
HTTPport.
Usedtohost
Embeddable
Client
conguration
webpageand
backend.
29227
Reservedfor
futureuse.
LocalICE
cong
generator
localhostWebserver
port
29228
HTTPS
Inbound
Signaling
serverto
ICEcong
generator
+28offset
frommain
HTTPport.
Partof
WebRTC
component
onprem.
LocalWebRTC
conguration
localhostWebserver
port
29229
HTTPS
Inbound
ACSclient
(webpage)
+29offset
frommain
HTTPport.
Usedtohost
WebRTC
conguration
webpageand
backend.Part
ofWebRTC
component
onprem.
LocalTURN
server
localhost
coturnserver
port
29230
UDP
Inbound/Out-
bound
Embeddable
Client/We-
bClient
TURNserver
+30offset
frommain
HTTPport.
Usedfor
"singleport
WebRTC"on
ACSonprem.
29231
Reservedfor
futureuse.
Local-IAM
(IDP)
0.0.0.0
IDP_OIDC
(Public)
29232
HTTPS
InboundReverseproxy
andlocal-iam
+32offset
frommain
HTTPport.
Publicport.
Local-IAM
(IDP)
0.0.0.0
MTLS(Admin)
29233
HTTPS
InboundThirdparty
services
+33offset
frommain
HTTPport.
Administrator
port.
Local-IAM
(IDP)
127.0.0.1
TOKENIZER
29234
HTTPS
InboundThirdparty
services
+34offset
frommain
HTTPport.
Tokenizer
port.
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Component
Listenson
interface
PortNumberProtocol
In/Out
Communica-
tionbetween
Description
WebRTC
localhost
Onboarding
API
29235
HTTPS
Inbound
Cloud
component
+35offset
frommain
HTTPport.
Usedbythe
onboarding
tocongure
webrtccloud
connection.
Partof
WebRTC
component.
Openteleme-
try
127.0.0.1
gRPCport
29236
gRPC
InboundThirdparty
services
+36offset
frommain
HTTPport.
Openteleme-
try
127.0.0.1
HTTPport
29237
HTTPS
InboundThirdparty
services
+37offset
frommain
HTTPport.
29238
Reservedfor
futureuse.
29239
Reservedfor
futureuse.
29240
Reservedfor
futureuse.
29241
Reservedfor
futureuse.
29242
Reservedfor
futureuse.
29243
Reservedfor
futureuse.
NATSBroker
127.0.0.1
NATS
29244
NATS
InboundBetweenand
components,
andbetween
components
themselves
+44offset
frommain
HTTPport.
Openteleme-
try
127.0.0.1
HTTPport
29245
HTTPInbound
Monitoring
endpointto
fetchmetrics
fromtheopen
telemetry
collector
+45offset
frommain
HTTPport.
Database
Databaseles
Coredatabaseles
storesthecoredatabaselesunderC:\ProgramData\AXISCommunication\AXISCameraStationServer.
ForAXISCameraStationversionsearlierthan5.13,thereisonlyonedatabasele:ACS.FDB.
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ForAXISCameraStationversion5.13orlater,therearethreedatabaseles:
ACS.FDB:Thismaindatabaselecontainsthesystemcongurationsuchasdevices,views,permissions,events,and
streamproles.
ACS_LOGS.FDB:Thislogsdatabaselecontainsreferencestothelogs.
ACS_RECORDINGS.FDB:Thisrecordingsdatabaselecontainsthemetadataandreferencestotherecordingsstoredin
thelocationspeciedunderConguration>Storage.requiresthisletodisplaytherecordingsinthetimelineduring
playback.
Componentdatabaseles
SecureEntry.db-AXISSecureEntrydatabaselecontainsallaccesscontroldataexceptcardholderphotos.It’ssavedunder
C:\ProgramData\AxisCommunications\AXISCameraStation\Components\AXISSecureEntry.
smartSearch.sqlite3-Thesmartsearchdatabaselecontainscameracongurationandsavedsearchlters.It’ssavedunder
C:\ProgramData\AxisCommunications\AXISSmartSearch\data.
Databasesettings
Thedatabasecreatesabackupeverynightandbeforeeachsystemupgrade.Inservicecontrol,selectModifysettingsandclick
Databasetochangethebackupsettings.
BackupfolderClickBrowseandselectwheretosavethedatabasebackups.
Restartservertoapplythechange.
Ifthebackupfolderpathisincorrectordoesn’thave
accesstothenetworkshare,thebackupissaved
toC:\ProgramData\AxisCommunications\AXIS
CameraStationServer\backup.
Daystokeepbackups
Specifythenumberofdaystokeepbackups.Anynumber
between1and30canbeused.Defaultis14days.
Upgradeprogress
ClickViewdetailstoviewthedetailsaboutthelatestdatabase
upgrade.Itincludeseventsthathappenedsincelastrestart
ofservicecontrol.
Backupdatabase
Thedatabasecontainsinformationaboutrecordingsandothermetadatanecessaryforthesystemtoworkproperly.
Important
Thedatabasedoesn’tstoretherecordings,insteadspecifyalocationunderConguration>Storagetostorethem.
Backuptherecordingsseparately.
Serversettings,proxysettings,anddatabasesettingsinservicecontrolaren’tsaved.
Systembackup
ThesystemautomaticallydoabackupandsavethesystembackupinthefolderspeciedintheDatabasetab,seeDatabasesettings
onpage179.Asystembackupincludesboththecoredatabaselesandthecomponentdatabaseles,seeDatabaselesonpage178.
Backuples
System_YYYY-MM-DD-HH-mm-SSSS.zip
Anightlytriggeredbackup.
PreUpgrade_YYYY-MM-DD-HH-mm-SSSS.zip
Abackuptriggeredbeforeadatabaseupdate.
User_YYYY-MM-DD-HH-mm-SSSS.zip
Abackuptriggeredbeforetheremovalofastorage.
Inthe.ziple,youcanndthefollowingles:
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ACS
ThisfolderincludesthecoredatabaselesACS.FDB,
ACS_LOGS.FDB,andACS_RECORDINGS.FDB.
Components
Thisfolderisonlyavailableifyouuseacomponent.For
example,AXISCameraStationSecureEntryorsmartsearch.
webrtc:ThisfoldercontainsWebRTCconguration
les.
ACMSM:ThisfolderincludesAXISCameraStation
SecureEntrydatabaseleSecureEntry.db
andcardholderphotos.
smartsearch:Thisfolderincludessmartsearch
databaselesmartSearch-backup-
yyyyMMddHHmmssfff.sqlite3.
Backup_Summary.txt
Thislesincludesmoredetailedinformationaboutthebackup.
Maintenancebackup
SpecifythebackupfoldertostorethemaintenancebackupsintheDatabasetab,seeDatabasesettingson
page179.Amaintenancebackupincludesthecoredatabaseleswitheachdatabaseleinaseparatefolder
PreMaintenance_YYYY-MM-DD-HH-mm-SSSS.
Itcanbetriggeredindifferentways:
Automaticallywhenyouupdate.
Whenyoumanuallyrundatabasemaintainerfromservicecontrol.SeeDatabasemaintenanceonpage181.
AutomaticallybythescheduleddatabasemaintenancetaskconguredinWindowsTaskScheduler.SeeToolsonpage181.
Manualbackup
Note
Amanualbackupcanonlybackupthecoredatabaseles.Itdoesn’tbackupthecomponentdatabaseles,forexample,
smartsearchdatabasele.
Therearetwowaysyoucandoamanualbackup:
GotoC:\ProgramData\AXISCommunication\AXISCameraStationServerandmakeacopyof
thedatabaseles.
Generateasystemreportwithalldatabasesincludedandcopythedatabasebackuples.MakesuretoselectIncludeall
databases.SeeSystemreportonpage167.
Restoredatabase
Ifyoulosethedatabaseduetohardwarefailureorotherproblems,youcanrestorethedatabasefromoneofthesavedbackups.By
default,thesystemkeepsthebackuplesfor14days.Formoreinformationaboutdatabasebackup,seeBackupdatabaseonpage179.
Note
Thedatabasedoesn’tstoretherecordings,insteadspecifyalocationunderConguration>Storagetostorethem.Backup
therecordingsseparately.
Torestorethedatabase:
1.GotoservicecontrolandclickStoptostoptheservice.
2.Gotothedatabasebackuples.SeeBackupdatabaseonpage179.
3.Extracttheles.
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4.Intheextractedfolder,copythefollowingdatabaselesunderACStoC:\ProgramData\AXIS
Communication\AXISCameraStationServer\.
-ACS.FDB-Youmustcopythisletorestorethedatabase.
-ACS_LOGS.FDB-Copythisleifyouwanttorestorelogs.
-ACS_RECORDINGS.FDB-Copythisleifyouwanttorestorerecordings.
5.IfyouuseAXISCameraStationSecureEntry,copySecureEntry.dbfromComponents>ACMSMto
C:\ProgramData\AxisCommunications\AXISCameraStation\Components\AXISSecure
Entry.
6.Ifyouusesmartsearch,copysmartSearch-backup-yyyyMMddHHmmssfff.sqlite3fromsmartsearchto
C:\ProgramData\AxisCommunications\AXISCameraStation\Components\AXISSmart
Search\dataandrenameittosmartSearch.sqlite3.
7.IfyouusetheVMSwebclient,copyallthelesfromwebrtctoC:\ProgramData\Axis
Communications\AXISCameraStation\Components\WebRTC.
8.GobacktoservicecontrolandclickStarttostarttheservice.
Databasemaintenance
PerformdatabasemaintenanceifthealarmDatabasemaintenanceisrequiredappearsorifthesystemshutsdown
unexpectedly,forexampleafterapoweroutage.
Tostartdatabasemaintenance,seeToolsonpage181.
Databasebestpractice
Toavoidproblems,keepthefollowinginmind:
Checkfordiskerrors-Diskerrorscancausedatabasecorruption.Useatoolsuchaschkdsk(CheckdiskalsoknownasError
checking)tolookfordamagedsectorsontheharddriveusedforthedatabase.Runchkdskregularly.
Antivirussoftwareandexternalbackups-Don’trunvirusscansonthedatabasesincesomeantivirussoftwarecancorruptthe
database.Ifyouuseanexternalbackupsystem,don’tbackupthecurrentandactivedatabase.Createabackupfromthelesin
thebackupfolderinstead.
Powerfailure-Anunexpectedshutdown,forexampleduetopowerfailure,cancorruptthedatabase.UseaUPS(Uninterruptible
PowerSupply)forcriticalinstallations.
Outofspace-Thedatabasecanbecomecorruptediftheharddriverunsoutofspace.Toavoidthis,installserveronacomputer
withsufcientmemory.Forhardwarerequirements,seeaxis.com/products/axis-camera-station/hardware-guidelines.
CorruptedRAMmemory-RunWindowsMemoryDiagnosticregularlytolookforerrorsintheRAMmemory.
Tools
Inservicecontrol,selectModifysettingsandclickToolstostartdatabasemaintenanceandcreatepartialsystemreports.
Databasemaintainer
Openservicecontrol.
ClickTools.
UnderDatabasemaintainer,clickRun.
Theestimateddowntimedisplays.ClickYestocontinue.Oncestartedtheprocesscan’tbecanceled.
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Note
serverandallongoingrecordingsstopduringmaintenance.Aftermaintenance,theserverstartsautomatically.
Donotturnoffthecomputerduringmaintenance.
DatabasemaintenancerequiresadministratorrightsontheWindowscomputer.
Ifdatabasemaintenancecan’trecoverthedatabase,contactAxistechnicalsupport.
Makesuretorundatabasemaintenanceifthealarm"Databasemaintenanceisrequired"appearsorifthesystemshutsdown
unexpectedly,forexampleafterapoweroutage.
Databasemaintenancecanalsobescheduledtorunautomaticallyifyouturnon"DatabaseMaintenanceTask"inWindowsTask
Scheduler.Youcaneditthetriggertocustomizewhenandhowoftentorunthedatabasemaintainer.
Systemreport
Thepartialsystemreportisa.ziplethatcontainsparametersandloglesthathelpAxiscustomersupporttoanalyzeyour
system.Alwaysincludeasystemreportwhenyoucontactcustomersupport.Togenerateacompletesystemreport,goto
>Help>Systemreportinclient.
Togenerateapartialsystemreport:
1.ClickRun.
2.Selectandentertherequestedinformationinthedialog.
3.ClickGeneratereport.
SystemReportTool
FilenameEnteralenameforthesystemreport.
Folder
Selectwheretosavethesystemreport.
AutomaticallyopenfolderwhenreportisreadySelecttoautomaticallyopenthefolderwhenthesystemreport
isready.
IncludedatabaseleinreportSelecttoincludethedatabaseinthesystemreport.database
containsinformationaboutrecordingsanddatanecessaryfor
thesystemtoworkproperly.
Networklogging
Clickthelinktodownloadanetworkprotocolanalyzerapplication.
Onceinstalled,clickStarttostarttheapplication.
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Troubleshooting
Aboutthisguide
Thisguideisacollectionofissuesrelatedtoandhowtotroubleshootthem.Wehaveputtheissuesintoarelatedtopictomakeit
easiertondwhatyouarelookingfor;atopiccanbeforexampleaudioorliveview.Foreveryissuethereisasolutiondescribed.
Learnmore
Visitaxis.com/supportfor
FrequentlyAskedQuestions
Hardwarerequirements
Softwareupgrades
Tutorials,trainingmaterialandotherusefulinformation
Theservice
Theservicerestartsoften
Theservercanbeoverloadedwhichcausesalongtaskqueueandcanalsocorruptthedatabases.
Inresourcemanagementofyoursystem,verifyiforanyotherapplicationuseahighnumberofresources.
Runthedatabasemaintainer,gotoDatabasemaintenanceinusermanual.
Ifnoneofabovehelps,contactAxisSupport.GotoEscalationprocessonpage196.
Devicesinthevideomanagementsystem
Commonissues
Can’tcontactthecamera
TheVMScan’tcontactthecamera.Thelistedcamerasweren’t
added.
1.Makesurethecamerahasanetworkconnection,
thatthereispower,andthatthecameraruns.
2.GotoConguration>Adddevicesandtrytoadd
thecameraagain.
Installationwascanceled
Theusercanceledtheinstallation.Thelistedcamerasweren’t
added.
Toaddthecameras,gotoConguration>Adddevices.
Failtosetpasswordoncamera
Passwordcan’tbesetforthelistedcameras.
1.Tosetthepasswordmanually,gotoConguration
>Devices>Management.
2.Right-clickthecameraandselectUser
Management>Setpassword.
Devicecan'tbeadded
Ifthedevicewasusedinadifferentsystembeforeyouaddeditto:
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Doafactorydefaultofthedevice.
Ifthedevicestillcan’tbeaddedtothevideomanagementsystem,trytoaddthedevicetoAXISDeviceManager.
Youcanaddanotherdevicemodelthantheoneyouwanttoadd:
Ifthedeviceisanewproductorhasanewlyreleasedrmware,itcanbeacompatibilityissue.Makesuretousethe
latestsoftwareversion.
Ifit’snotpossibletoaddanotherdevicemodel:
Troubleshootthecamera,gotoaxis.com/support/troubleshooting.
Can'tupdatedevicermwarethrough
It’snotpossibletoupgradethecamerafromitswebinterface:
Troubleshootthecamera,gotoaxis.com/support/troubleshooting.
Firmwarecan’tbeupgradedforalldevices:
Makesurethereisanetworkconnection.
Ifit’snotanetworkrelatedissue,contactAxissupport.GotoEscalationprocessonpage196.
Firmwarecan’tbeupgradedforspecicmodels:
Itcanbeacompatibilityissue,contactAxissupport.GotoEscalationprocessonpage196.
Nodevicesfound
Thevideomanagementsystemautomaticallysearchesthenetworkforconnectedcamerasandvideoencodersbutcan’tnd
anycameras.
Makesurethecamerahasanetworkconnectionandthatthereispower.
Iftheclient,server,orcamerasarelocatedondifferentnetworks,conguretheproxyandrewallsettings.
-Changetheclientproxysettingsifaproxyserverseparatestheclientandtheserver.GotoClientproxysettingsin
usermanual.
-ChangetheNATorsecuritysystemifaNATorsecuritysystemseparatestheclientandtheserver.Makesureto
allowtheHTTPport,TCP(TransmissionControlProtocol)port,andstreamingportspeciedinAXISCamera
StationservicecontroltopassthroughthesecuritysystemorNAT.Toviewthefullportlist,seePortlistin
usermanual.
-Changetheserverproxysettingsifaproxyserverseparatestheserverandthedevices.GototheProxysettings
sectioninServicecontrolgeneralinusermanual.
Addcamerasmanually,gotoAdddevicesinusermanual.
Repeatedmessage"Reconnectingtocamerain15seconds"
Possibleissues:
Anoverloadednetwork.
Thecameraisn’taccessible.Makesurethatthecamerahasanetworkconnectionandthatthereispower.
Thereareproblemswiththegraphicscard.
Possiblesolutionsforgraphicscardproblems:
Installthelatestgraphicscarddriver.
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Upgradetoagraphicscardwithmorevideomemoryandhigherperformance.
UsetheCPUforvideorendering.
Changethevideoandaudiosettings,forexampleoptimizetheprolesettingsforlowbandwidth.
Recordings
SeeLiveviewonpage187formoreinformationaboutpossibleperformanceissuesinuencingrecordingsandplayback.
Commonissues
Continuousrecordingisn’tenabled
Thelistedcamerasdon’thavecontinuousrecordingturnedon.1.Toturnoncontinuousrecording,goto
Conguration>Recordingandevents>
Recordingmethod.
2.SelectthecameraandturnonContinuous.
Can’trecordonthespecieddrive
Thesystemcan’tconguretherecordingstorage.
1.Touseadifferentstorage,gotoConguration>
Storage>management.
2.Addthestorageandcongurethestoragesettings
forthecameras.
FailtoinstalltheAXISVideoContentStreamapplication
Thiserrormessageappearsiftheapplicationcan’tbeinstalled
onacamerathatsupportsAXISVideoContentStream.
1.Toinstalltheapplicationmanually,goto
Conguration>Devices>Management.
2.Selectacameraandclick
.
Recordingdoesn'tstart
Ifrecordingsdon’tstartorstopafterafewseconds,itindicatesthatthediskisfullorthatthereistoomuchintrudingdata.
Intheservercongurationsheet,underRecordingStoragecontrolthatthereisfreespaceandnointrudingdata.
Increasethestoragelimitforthevideomanagementsystem.
Assignmorestoragetothestoragepool.GotoCongurestorageinusermanual.
Recordinggapsduringcontinuousrecording
Alongwithgaps,alarmslabeledRecordingerrors.Thegapscanoccurforseveralreasons,suchas:
Serveroverload
Networkissue
Cameraoverload
Diskoverload
Controliftherecordinggapsoccuronallthecameras.Ifitdoesn’toccuronallthecameras,itcanbecameraoverload.Askyourself
thesequestionstondthereason:
Howoftendoesthegapoccur,everyhour,oreveryday?
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Howlongisthegap,seconds,orhours?
Atwhattimedoesthegapoccur?
Possiblesolutions:
Intheservertaskmanager,conrmifthesystemusesoneofthehardwareresourcesmorethannormal.Ifthediskshows
signsofoveruse,addmoredisksandmoveseveralcamerastorecordtothenewdisks.
Reducetheamountofdatawrittenonthedisk(Videosettings,ZIPstream,FPS,resolution).Keepinmindthethroughput
estimatedbyAXISSiteDesigner,seeaxis.com/support/tools/axis-site-designer.
Formoreinformation,seeLiveviewandplaybackperformanceonpage187.
Can'tplayexportedrecordings
IfWindowsMediaPlayerdoesn’tplayyourexportedrecordings,checktheleformat.Toplayyourexportedrecordings,use
WindowsMediaPlayer(.asf)orAXISFilePlayer(.asf,.mp4,.mkv).
Formoreinformation,seePlayandverifyexportedrecordingsinusermanual.
Note
AXISFilePlayerautomaticallyopensallrecordingsthatareinthesamefolderastheplayer.
Recordingsdisappear
Thesystemonlysavesrecordingsforaspeciednumberofdays.Tochangethenumberofdays,gotoConguration>Storage
>Selection.
Ifthestoragebecomesfull,thesystemdeletesrecordingsbeforethedesignatednumberofdays.
Toavoidafullstorage,trythefollowing:
Addmorestorage.GotoConguration>Storage>Management.
Changetheamountofstoragespaceassignedto.GotoConguration>Storage>Management.
Reducethesizeofrecordedlesbychanging,forexample,resolutionorframerate.GotoConguration>Devices
>Streamproles.
-UseH.264videoformatforrecording,M-JPEGformatrequiresmuchmorestoragespace.
-UseZipstreamtoadditionallydecreasethesizeoftherecordings.
Failoverrecordingissues
Thefailoverrecordingdoesn’trecordtotheserveraftertheconnectionwasrestored.
CauseSolution
Thebandwidthbetweenthecameraandtheserverisinsufcient
totransfertherecording.
Improvethebandwidth
Thecameradidn’trecordtotheSDcardduringthe
disconnection.
Doacheckofthecamera'sserverreport.See
axis.com/support/troubleshooting.
MakesurethattheSDcardworksandthereare
recordingsonit.
Thecameratimechangedorshiftedsincethedisconnection.MakesuretosynchronizetheNTPforfuture
recordings.
Synchronizethecamera’stimewiththeserveror
setupthesameNTPserveronthecameraason
theserver.
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Failoverrecordingindoesn’tworkinthefollowingscenarios:
Controlledservershutdowns.
Shortinterruptionslessthan10secondsintheconnection.
Liveview
Liveviewandplaybackperformance
Thissectiondescribespossiblesolutionsifyouexperienceeitherframelossorgraphicalissueswithinyourclient.
Clienthardware
Verifythatthegraphiccard’sornetwork
adapter’sdriverisuptodate
1.OpentheDirectXDiagnosticTool(searchfordxdiagonthecomputer).
2.Gotothemanufacturer’swebsitetomakesurethedriveristhelatestfor
thisOS.
3.Checkthattheclientandserverrunonthesamemachine.
4.Trytoruntheclientonadedicatedcomputer.
VerifythenumberofmonitorsIfyouuseaninternalgraphiccard,wedon’trecommendmorethantwomonitorsper
graphiccard.
1.OpentheDirectXDiagnosticTool(searchfordxdiagonthecomputer)
2.Makesuresupportsthededicatedgraphiccard.
Note
Youcan’truntheclientonavirtualmachine.
Connecteddevices
Manyclientsconnectedatthesame
time
Basedonyourtypicalusecase,makesurethesystemmeetstherequirementsand
followthehardwareguidelines.
Thecameraisconnectedtoanother
videomanagementsystemthan
Disconnectthecamerafromtheotherclientanddefaultthecamerabeforeyouconnect
itto.
Onecamerausesmanydifferent
streams,especiallyhighresolution
CouldbeaproblemespeciallyforsomeM-Linecameras.
Changethestreamtothesamestreamingproleorlowerresolution.See
Streamingprolesinusermanual.
Changethestreamtothesamestreamingproleorlowerresolution.See
Streamingprolesinusermanual.
Serveroverload
UnusualCPU/RAMusagecorresponding
tothesametimeastheissue
MakesurenootherCPU/RAMconsumingapplicationrunsatthesametime.
Networkissue
Unusualbandwidthusage
correspondingtothesametime
astheissue
Makesurenootherbandwidthconsumingapplicationrunsatthesametime.
Enoughbandwidth/Remoteorlocal
network
Lookoveryournetworktopology.
Doahealthcheckonanynetworkdevice,suchasswitch,router,network
adapter,andcable,inusebetweencameras,serverandclient.
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Novideoinliveview
Liveviewdoesn’tdisplayvideofromaknowncamera.
Turnoffhardwaredecoding.Hardwaredecodingturnsonbydefault,seeHardwaredecodinginStreaminginusermanual.
Otherpossiblesolutions:
Ifyoucan’tseetheliveviewthroughthewebinterface,orifthewebinterfacedoesn’twork,troubleshootthecamera.Go
toaxis.com/support/troubleshooting.
Createacameraserverreport,gotoaxis.com/support/troubleshooting.
Ifthereisanantivirussoftwareinstalled,itmightblocklivestreams.
Allowfoldersandprocesses,seeFAQ.
Makesuretherewalldoesn’tblockconnectionsoncertainports,seeServicecontrolgeneralinusermanual.
MakesurethedesktopexperiencewasinstalledforsupportedWindowsserverOSversions.SeeScheduledexportin
usermanual.
Makesurethelowerresolutionstreamworks.
Ifnoneoftheabovehelps,contractAxissupport,gotoEscalationprocessonpage196.
Storage
Networkstorageisn'taccessible
Ifyouusethelocalsystemaccounttologintoservicecontrol,youcan’taddnetworkstoragethatlinkstosharedfolderson
othercomputers.
Tochangetheservicelogonaccount:
1.OpenWindowsControlPanel.
2.Searchfor“Services”.
3.ClickViewlocalservices.
4.Right-clickandselectProperties.
5.GototheLogontab.
6.ChangefromLocalSystemaccounttoThisaccount.
7.SelectauserwithaccesstoWindowsActiveDirectory.
Networkstorageisunavailable
Makesurethecomputerandserverthatrunthevideomanagementsoftwarearepartofthesamedomainasthenetworkstorage.
Can'treconnecttoanetworkstoragewithnewusernameandpassword
Ifyournetworkstoragerequiresauthentication,it’simportanttodisconnectthenetworkstoragefromallongoingconnections
beforeyouchangeyourusernameandpassword.
Tochangetheusernameandpasswordforanetworkstorageandreconnect:
1.Disconnectyournetworkstoragefromallongoingconnections.
2.Changetheusernameandpassword.
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3.GotoConguration>Storage>Managementandreconnectyournetworkstoragewithyournewusernameand
password.
Motiondetection
Commonissues
FailtoinstalltheAXISVideoMotionDetectionapplication
Can’tinstallAXISVideoMotionDetection2or4.Thecamera
usesthebuilt-inmotiondetectionformotionrecording.
Toinstalltheapplicationmanually,goto
Installcameraapplicationinusermanual.
FailtoretrievecurrentMotionDetection
Thevideomanagementsystemcan’tretrievemotiondetection
parametersfromthecamera.Thecamerausesthebuilt-in
motiondetectionformotionrecording.
Toinstalltheapplicationmanually,goto
Installcameraapplicationinusermanual.
Motiondetectionnotcongured
Can’tconguremotiondetectioninthelistedcameras.
1.Toconguremotiondetectionmanually,go
toConguration>Recordingandevents>
Recordingmethod.
2.SelectthecameraandclickMotionsettingsto
conguremotiondetection.
Motiondetectionisnotenabled
Thelistedcamerasdon’thavemotionrecordingturnedon.
1.GotoConguration>Recordingandevents>
Recordingmethod.
2.SelectthecameraandturnonMotiondetectionto
turnonmotiondetectionrecording.
Themotiondetectiondetectstoomanyortoofewmovingobjects
ThissectiondescribespossiblesolutionsifyouhavemoreorfewerdetectionsinyourVideoMotionDetectionrelatedrecordings.
Adjustmotionsettings
Youcanselectmotionsettingstoadjusttheareathatdetectsmovingobjects.
1.GotoConguration>Recordingandevents>Recordingmethod.
2.SelectthecameraandclickMotionSettings.
3.Choosesettingsaccordingtothecamerarmware.
AXISVideoMotionDetection2and4Youcanconguretheareaofinterest.See
EditAXISVideoMotionDetection2and4inuser
manual.
Built-inmotiondetection
Youcanconguretheincludedandexcludedwindows.See
Editbuilt-inmotiondetectioninusermanual.
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Adjusttriggerperiod
Thetriggerperiodisanintervaltimebetweentwosuccessivetriggers,usethissettingtoreducethenumberofsuccessiverecordings.
Therecordingcontinuesifanadditionaltriggeroccurswithinthisinterval.Ifanadditionaltriggeroccurs,thetriggerperiod
startsoverfromthatpointintime.
Tochangethetriggerperiod:
1.GotoConguration>Recordingandevents>Recordingmethod.
2.Selectthecamera.
3.UnderAdvancedadjustTriggerperiodinseconds.
Audio
Noaudioinliveview
Ifthereisnoaudioinliveview,dothefollowing
Makesurethatthecamerahasaudiocapabilities.
Makesurethatthecomputerhasanaudiocardandthatthecardisinuse.
Makesurethattheproleinusewasconguredforaudio.
Makesuretheuserhasaccessrightstoaudio.
Congureprolesforaudio
1.GotoConguration>Devices>Streamproles.
2.Selectthecamera.
3.SelectMPEG-4orH.264underFormatinthevideoprolesettings.
4.UnderAudio,selectamicrophoneintheMicrophonedrop-downmenu.
5.SelectwhentouseaudiointheUsemicrophonefordrop-downmenu.
6.Ifapplicable,selectaspeakerintheSpeakerdrop-downmenu.
7.ClickOK.
Checkandchangeuseraccessrights
Note
Tofollowthesesteps,youmusthaveadministratorrightsto.
1.GotoConguration>Security>Userpermissions.
2.Selecttheuserorgroup.
3.SelectAudiolistenorAudiospeakforaspecicdevice.
4.ClickApply.
Noaudioinsequences
Youcanturnonoroffaudioinstreamproles.Formoreinformation,seeStreamprolesinusermanual.
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Noaudioinplayback
Audioisavailableinplaybackifyouenableaudiointheproleusedfortherecording.
Note
Youcan’tuseaudiowithM-JPEGvideo.Selectanothervideoformat.
Touseaudioinrecordings:
1.GotoConguration>Devices>Streamprolestosetthevideoformatforthevideoproleyouwanttouse.
2.GotoConguration>Recordingandevents>Recordingmethod.
3.Selectthecamera.
4.SelecttheproleyouconguredfromtheProledrop-downmenu.
5.ClickApply.
Rule-triggeredrecordings
Toenableaudioinanexistingrule:
1.GotoConguration>Recordingandevents>Actionrules.
2.SelecttheruleandclickEdit.
3.ClickNexttogotoActions.
4.SelecttheRecordactionandclickEdit.
5.Selectaprolethatusesaudio.
6.ClickFinishtosave.
Login
Unabletologinorconnecttoserver
Thissectiondescribesloginandconnectionproblemsthatoccurwhenconnectedtoasingleserver.Whenloggedintomultiple
serverstheclientstarts,andyoucanseetheconnectionstatusinthestatusbar.Formoreinformationabouttheconnection
status,seeConnectionstatusinusermanual.
Theusernameorpassword
isincorrect
Theusernameandpassword
combinationisn’tvalidtologinto
thespeciedserver.
Reviewthespellingoruseadifferentaccount.
Makesurethattheuserhasaccessrightsto
server.
Theclocksinserverandclientmustbe
synchronized.Fordomainusers,thedomain
serverclockmustbesynchronizedwiththeserver
andclient.
Auserthatwasn’taddedtotheserver,butisa
memberofthelocaladministratorsgrouponthe
server,mustruntheclientasadministrator.
Forinformationaboutuseraccessrights,see
Congureuserpermissionsinusermanual.
Userisn’tauthorizedtolog
intotheserver
Theusercan’tuseonthespecied
server.
Addtheuserintheuserpermissiondialog.
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Unabletoverifymessage
security
Anerroroccurredwhensettingup
thesecureconnectiontotheserver,
mostlikelycausedbytheclientor
servertimebeingoutofsync.
TheserverandclientUTCtimesmustbereasonably
synchronized.Adjusttheclientandservertimetobewithin3
hoursfromeachother.
NocontactwiththeserverTheclientisunabletoestablishany
kindofconnectiontotheserver.
Makesurethattheservercomputercanconnect
tothenetwork.
Makesuretheservercomputerisrunning.
Makesuretherewallwasproperlycongured.
Checkthespellingoftheserveraddress.
Checktheclientproxysettings.
NoresponsefromtheserverTheclientcancontacttheserver
computerbutnoserverisrunning.
Makesurethatyouconnecttotherightcomputerandthat
serverisrunning.
Clientcan’tconnecttothe
server
Theclientcan’tconnecttothe
serverandanerrormessageis
appears.
Makesurethatyournetworkwasproperlycongured:
VerifythattheOSissupported.Forafulllistof
thesupportedOS,gotoreleasenote
Fromservicecontrol,verifythatserverisrunning
orstarttheserverifnecessary.
Verifythattheclientandtheserverareconnected
tothesamenetwork.
-Ifnot,theclientshouldusetheserver’s
externalIPaddress.
Investigateifthereisaproxyserverbetweenthe
serverandtheclient.
-Conguretheserverproxyinservice
control.
-Conguretheclientproxysettingat
theloginpage,selectChangeproxy
settings.
-Conguretheclientproxysettingsin
WindowsInternetOptionsandselectto
usethedefaultoptioninChangeProxy
settings.
Unabletoconnecttothe
server
Anunknownerrorwasencountered
whenconnectingtotheserver.
Makesurethattheaddressandportofserverare
correct.
MakesurethatnoNAT,rewall,orantivirus
softwareblocktheconnectiontotheserver.
Useservicecontroltomakesurethattheserver
isrunning.
-Openservicecontrol,see
AXISCameraStationservicecontrolin
usermanual.
-ViewtheserverstatusintheGeneral
tab.IfthestatusisStopped,clickStart
tostarttheserver.
UnabletondtheserverTheclientcan’tresolvetheaddress
enteredtoanIPaddress.
Makesurethattheservercomputercanconnect
tothenetwork.
Makesurethattheaddressandportofserverare
correct.
MakesurethatnoNAT,rewall,orantivirus
softwareblocktheconnectiontotheserver.
Theclientrunsanewerversionof
thantheserver.
Upgradetheservertorunthesameversionastheclient. Theserverandclientversion
differs
Theserverrunsanewerversionof
thantheclient.
Upgradetheclienttorunthesameversionastheserver.
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Unabletoconnecttoserver.
Serveristoobusy.
Theservercan’trespondbecause
ofperformanceissues.
Makesurethattheservercomputerandthenetworkisn’t
overloaded.
Thelocalserverdoesn’trunYouuseThiscomputertoconnect,
buttheinstalledserverdoesn’trun.
Useservicecontroltostartorselectaremoteservertolog
into.
Thiscomputerdoesn’thave
serverinstalled
YouuseThiscomputertoconnect,
butthereisnoserverinstalledon
thiscomputer.
Installserverorchooseadifferentserver.
Theselectedserverlistis
empty
Theselectedserverlistforlogin
wasempty.
Toaddserverstotheserverlist,clickEditnexttotheserver
listselection.
Licenses
Licenseregistrationissues
Ifautomaticregistrationfails,trythefollowing:
Controlthatthelicensekeywasenteredcorrectly.
Changetheclientproxysettingstoallowaccesstheinternet.
Registeryourlicenseofine,seeLicenseasystemofineinusermanual..
MakeanoteoftheServerIDandactivatelicensefromaxis.com/licenses/systems.
Makesurethattheserver’stimeisuptodate.
Formoreinformation,seeaxis.com/products/axis-camera-station/license.
Users
Can'tnddomainusers
Ifthedomainusersearchfails,changetheServicelogonaccount:
1.OpenWindowsControlPanel.
2.Searchfor“Services”.
3.ClickViewlocalservices.
4.Right-clickandselectProperties.
5.ClicktheLogontab.
6.ChangefromLocalSystemaccounttoThisaccount.
7.SelectauserwithaccesstoWindowsActiveDirectory.
Certicateerrors
can'tcommunicatewiththedeviceuntilyousolvethecerticateerror.
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Possibleerrors
CerticateNotFound
Ifthedevicecerticatewasremoved.Ifyouknowthereason,clickRepair.
Ifyoususpectunauthorizedaccess,
investigatetheissuebeforeyourestore
thecerticate.ClickAdvancedtoview
thecerticatedetails.Possiblereasons
forremovingthecerticate:
Thedevicewasresetto
factorydefault.
SecureHTTPScommunication
wasdisabled.
Anunauthorizedperson
accessedandmodiedthe
device.
UntrustedCerticate
Thedevicecerticatewasmodied
outsideof.Thiscanindicatethat
anunauthorizedpersonaccessedand
modiedthedevice.
Ifyouknowthereason,clickTrustThis
Device.Ifnot,investigatetheissuebefore
youtrustthecerticate.ClickAdvanced
toviewthecerticatedetails.
Missingpasswordforcerticateauthority
Ifyouhaveacerticateauthorityinwithoutastoredpassword,thealarmbelowappears.
YouneedtoprovideapassphrasefortheCerticateAuthoritycerticate.Readtheusermanualformoreinformation.
Youcanresolvethisissueinthreedifferentways:
TurnonHTTPSonadevice
Importanexistingcerticateauthority
Generateanewcerticateauthority
ToturnonHTTPSonadevice:
1.GotoConguration>Devices>Management.
2.Inthelist,right-clickanddeviceandselectSecurity>HTTPS>Enable/Update.
3.ClickYestoconrm.
4.Enterthecerticateauthoritypassword.
5.ClickOK.
Toimportanexistingcerticateauthority:
1.GotoConguration>Security>Certicates>HTTPS.
2.TurnonTemporarilyignorecerticatevalidation.
3.UnderCerticateauthority,clickImport.
4.EnteryourpasswordandclickOK.
5.Selectthenumberofvaliddaysofthesignedclient/servercerticates.
6.GotoConguration>Devices>Management.
7.Right-clickthedevicesandselectSecurity>HTTPS>Enable/Update.
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8.GotoConguration>Security>Certicates>HTTPSandturnoffTemporarilyignorecerticatevalidation.
Note
losesitsconnectiontothedevices,andsomesystemcomponentsrestart.
Toletgenerateanewcerticateauthority:
1.GotoConguration>Security>Certicates>HTTPS.
2.TurnonTemporarilyignorecerticatevalidation.
3.UnderCerticateauthority,clickGenerate.
4.EnteryourpasswordandclickOK.
5.Selectthenumberofvaliddaysofthesignedclient/servercerticates.
6.GotoConguration>Devices>Management.
7.Right-clickthedevicesandselectSecurity>HTTPS>Enable/Update.
8.GotoConguration>Security>Certicates>HTTPSandturnoffTemporarilyignorecerticatevalidation.
Note
losesitsconnectiontothedevices,andsomesystemcomponentsrestart.
Timesynchronization
Windowstimeserviceisn’trunning
TheWindowsTimeserviceandtheNTPserverareoutofsync.ThiscanbebecauseWindowsTimeservicecan’treachtheNTPserver.
MakesurethattheNTPserverisonline.
Makesurethattherewallsettingsarecorrect.
MakesurethatthedeviceisonanetworkthatcanreachtheNTPserver.
Forassistance,contactyoursystemadministrator.
Detectedatimedifferenceof{time}on{device}
Thedeviceisoutofsyncwiththeservertime.Therecordingistimestampedwiththetimewhentheserverreceiveditinsteadofthe
timeofwhenthedevicerecordedit.
1.GotoConguration>Devices>Timesynchronizationandreviewtheservertimeoffset.
2.Iftheservertimeoffsetismorethan2seconds:
2.1SelectEnabletimesynchronization.
2.2MakesurethatthedevicecanreachthespeciedNTPserver.
2.3ReloadthedeviceunderConguration>Devices>Management.
3.Iftheservertimeoffsetissmallerthan2seconds,thedevicemightnotsendsufcientdatafortimesynchronization.
3.1ClearSendalarmwhenthetimedifferencebetweenserveranddeviceislargerthan2secondstodisable
alarms.
Forassistance,contactAxissupport.
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Technicalsupport
Technicalsupportisavailableforcustomerswithalicensedversionof.Tocontacttechnicalsupport,goto
>Help>Online
Supportoraxis.com/support
Werecommendthatyouattachthesystemreportandscreenshotstothesupportcase.
Goto
>Help>Systemreporttocreateasystemreport.
Escalationprocess
Whenyouhaveissuesthatcan’tbesolvedusingthisguide,escalatetheissuetoAxisonlinehelpdesk,seeAxisonlinehelpdesk.For
oursupportteamtounderstandyourissueandbeabletosolveit,youmustincludethefollowinginformation:
Acleardescriptiononhowtoreproducetheissueorunderwhatcircumstancestheissuehappen.
Thetimeandtheconcernedcamera’snameorIPaddresswheretheissuehappens.
systemreportgenerateddirectlyaftertheissuehappens.Thesystemreportmustbegeneratedfromtheclientorserver
wheretheissuewasreproduced.
Optionalscreenshotsorrecordingsfromallmonitorsthatshowtheissue.Turnonthedebugoverlayfunctionwhen
youtakescreenshotsormaketherecording.
Ifnecessary,includethedatabaseles.Excludethesetomaketheuploadgofaster.
Someissuesrequireadditionalinformationthatthesupportteamrequestsifnecessary.
Note
Iftheleislargerthan100MB,forexample,networktraceordatabasele,useasecurelesharingservicethatyou
trusttosendthele.
Additionalinformation
Debuglevellogs
Sometimesweusedebuglevelloggingtocollectmore
information.ThisisonlydonebyrequestfromanAxissupport
engineer.YoucanndInstructionsonAxisonlinehelpdesk.
Liveviewdebugoverlay
Sometimesit’sbenecialtoprovidescreenshotsoftheoverlay
informationoravideothatshowsthechangeofvaluesin
thetimethatisofinterest.Toaddoverlayinformationdoas
follows:
PressCTRL+Ionetimetodisplayoverlay
informationintheliveview.
PressCTRL+Itwotimestoadddebuginformation.
PressCTRL+Ithreetimestohidetheoverlay.
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Additionalinformation
NetworktraceIfrequestedbythesupportengineer,generatenetworktraces
whenyoucreatethesystemreport.Takethenetworktraces
duringthetimewhentheissuehappensifit’sreproducible.
Thisincludes:
A60secNetworktracetakenonthecamera(only
applicableforrmware5.20andlater)
UsethefollowingVAPIXcommandtochange
thelogin,IPaddress,andduration(inseconds)if
necessary:
http://root:[email protected]/a-
xis-cgi/debug/debug.tgz?cmd=pcap-
dump&duration=60
A10-30secNetworktracetakenontheserverthat
showscommunicationbetweentheserverandthe
camera.
Databaseles
Incaseswherewehavetoexamineormanuallyrepairthe
database.SelectIncludedatabaseinthereportbeforeyou
generatethesystemreport.
Screenshots
Usescreenshotswhenit’saliveviewissue,relatedtoUI.For
example,whenyouwanttoshowatimelineforrecordingsor
whenit’sdifculttodescribe.
Screenrecordings
Usescreenrecordingswhenit’sdifculttodescribetheproblem
inwords,forexamplewhentherearemanyUIinteractions
involvedtoreproducetheissue.
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UsermanualVer.M3.6
AXISCameraStationPro
Date:January2024
©AxisCommunicationsAB,2023-2024
Partno.T10196821

Specifications

Axis 02990-001/02991-001 Questions and Answers