
Distributed by:
Perfect Aire, LLC
5401 Dansher Rd.
Countryside, IL 60525
844-4PA-AIRE | 844-472-2473
www.perfectaire.us
WINDOW
AIR CONDITIONER
FOR MODEL:
1PEC5000
Before using your air conditioner, please
read this manual carefully and keep it for
future reference, along with your receipt.
Specification and performance data is subject to change without notice.
Printed in China
USER MANUAL
PA/User_1PEC5000/11212017

For your own records, please attach a copy of your sales receipt to this manual and complete the following:
Model Number: _____________________________________ Serial Number: _______________________________________
Purchase Date: ____________________________________ Store Purchased: _____________________________________
Installation Date: ___________________________________ Installation Co.: _______________________________________
Installer Name: _____________________________________ Installer Phone No.: ___________________________________
CONSUMER PRODUCT INFORMATION

SAFETY PRECAUTIONS ...................................................................1
IMPORTANT SAFETY INSTRUCTIONS ...........................................3
PARTS DIAGRAM ..............................................................................4
INSTALLATION INSTRUCTIONS .....................................................5
AIR CONDITIONER FEATURES .......................................................8
NORMAL SOUNDS ...........................................................................9
CARE AND CLEANING ....................................................................10
TROUBLESHOOTING ....................................................................... 11
CONTENTS
This manual provides the information needed for proper use and mainte-
nance of this air conditioner. Basic preventative care can help extend the life
of this unit. The “Troubleshooting” section in this manual contains a chart
with solutions to the most common problems. Referring to this section may
save time and prevent the need for a service call in the event of a problem.
CAUTION
● Contactanauthorizedservicetechnicianforrepairormaintenanceofthisunit.
● Ifnecessary,contactaninstallerforinstallationofthisunit.
● Theairconditionerisnotintendedforusebyyoungchildrenwithoutsupervision.Youngchildrenshouldbesupervised
to ensure that they do not play with the air conditioner.
● Disabledpersonsmayrequireassistancewithsetup.
● Ifthepowercordistobereplaced,replacementworkshouldbeperformedbyauthorizedpersonnelonly.
● Installationandrepairworkmustbeperformedinaccordancewiththenationalwiringstandardsbyauthorized
personnel only.
● Donotoperateyourairconditionerinawetroomsuchasabathroomorlaundryroom.
NOTE:Alltheillustrationsinthismanualareforexplanationpurposesonly.Unitpurchasedmaybeslightlydierent.
Thedesignandspecicationsaresubjecttochangewithoutpriornoticeforproductimprovement.ContactConsumer
Services as 844-4PA-AIRE (844-472-2473) for details.

1
WARNINGS
Plug in power cord properly. Failuretodosomaycauseelectricshockorredueto
excess heat generation.
DO NOT operate or stop the unit by inserting or pull-
ing out the power plug directly from the wall.
Doingsomaycauseelectricshockorredueto
heat generation.
DO NOT use a damaged power cord.
Doingsomaycauseelectricshockorre.Ifthepower
cord is damaged, it must be replaced by the manufactur-
eroranauthorizedservicecenterorasimilarlyqualied
personinordertoavoidahazard.
DO NOT modify power cord length or share the
outlet with other appliances.
Doingsomaycauseelectricshockorredueto
heat generation.
DO NOT operate with wet hands or in
damp environment.
Doingsomaycauseelectricshock.
DO NOTdirectairowdirectlyatroomoccupants.
This could cause health issues.
Alwaysensureeectivegrounding. Incorrectgroundingmaycauseelectricshock.
DO NOT allow water to run into electric parts.
Doingsomaycausefailureofmachineorelectricshock.
Alwaysinstallcircuitbreakerandadedicated
power circuit.
Incorrectinstallationmaycausereandelectricshock.
Always unplug the unit if strange sounds, smell or
smokecomesfromtheunit.
Failuretodosomaycausereandelectricshock.
DO NOTusethesocketifitislooseordamaged.
Doingsomaycausereandelectricshock.
DO NOT open the unit during operation.
Doingsomaycauseelectricshock.
DO NOTuserearmsnearunit.
Doingsomaycausere.
DO NOT use the power cord close to
heating appliances.
Doingsomaycausereandelectricshock.
DO NOT disassemble, modify, or drill holes into
the air conditioner.
Doingsomaycausefailureandelectricshockandvoid
the manufacturer’s warranty.
Ventilate room before operating air conditioner if
thereisagasleakfromanotherappliancesuchas
a stove.
Failuretodosomaycauseexplosion,reandburns.
DO NOT
usethepowercordnearammablegasor
combustibles,suchasgasoline,benzene,thinner,etc.
Doingsomaycauseanexplosionorre.
READ SAFETY PRECAUTIONS BEFORE INSTALLATION
Topreventinjurytotheuserorotherpeopleandpropertydamage,thefollowinginstructionsmustbefollowed.
Incorrectoperationduetoignoringofinstructionsmaycauseharmordamage.Theseriousnessisclassiedbythe
following indications.
THIS SYMBOL INDICATES THAT IGNORING INSTRUCTIONS MAY CAUSE
DEATH OR SERIOUS INJURY.
NEVER DO THIS.OTHER SYMBOLS: ALWAYS DO THIS.
THIS SYMBOL INDICATES THAT IGNORING INSTRUCTIONS MAY CAUSE
MODERATE INJURY TO YOUR PERSON, OR DAMAGE TO YOUR UNIT OR
OTHER PROPERTY.
SAFETY PRECAUTIONS

2
CAUTIONS
Whenremovingairlter,DO NOT touch metal parts of
the unit.
Doingsomaycauseaninjury.
DO NOT clean with water.
Water may enter the unit and degrade the insulation
causinganelectricshock.
Ensure proper ventilation, especially in rooms with a
stove or other appliances.
Failure to do so may result in an oxygen shortage.
Unitandcircuitbreaker/fusemustbeswitchedOFF
when cleaning.
CleaningunitwhenpowerisONmaycausereand
electricshockandmaycauseaninjury.
DO NOT put a pet or house plant where it will be ex-
posedtodirectairow.
Thiscouldinjurethepetorplant.
Use ONLY as intended. This unit is NOT intended to preserve precision devic-
es,food,pets,plants,andartobjects.Itmaycause
deteriorationofquality,etc.
Stop operation and close the window in severe
storms or hurricanes.
Operationwithwindowsopenmaycausemoistureto
enter the room.
Hold the plug by the head of the power plug when
takingitout.
Failuretodosomaycauseelectricshock
and damage.
If unit will not be used for a long period of time,
unplug or turn OFF main power switch.
Leavingpoweronmaycauseunitfailureorre.
Do not place obstacles around air-inlets or inside of
air-outlet.
Obstaclesmaycauseappliancefailureoraccident.
Periodicallycheckinstallationbracketfordamage. Prolonged exposure to outdoor elements may cause
damagetoinstallationbracket,causingunittofall.
Alwaysinsertlter(s)securely.Cleanlter(s)AT LEAST
onceeverytwoweeks.
Operationwithoutsecurelyinstalledltersmaycause
failure.Adirtyltercancausetheunittonotrun
eciently.
Use only a soft cloth to clean the unit. Cleaners or detergents may change the color or
scratch the surface of the unit.
Usecautionwhenunpackingandinstalling. Sharpedgescouldcauseinjury.
NEVERdrinkwaterdrainedfromairconditioner.
Water from unit contains contaminants and could
cause illness.
DO NOTplaceheavyobjectsonthepowercordand
always ensure that the cord is not compressed.
Thereisdangerofreorelectricshock.
If water enters the unit’s electrical components, turn
theunitoatthepoweroutletandswitchothecir-
cuitbreaker.Isolatesupplybytakingthepower-plug
outandcontactaqualiedservicedtechnician.
Thereisdangerofelectricshock.

3
IMPORTANT SAFETY INSTRUCTIONS
NOTE
:
The power supply cord with this air
conditioner contains a current detection
devicedesignedtoreducetherisk
ofre.Pleaserefertothesection
“OperationofCurrentDevice”(below)
for details. In the event that the power
supply cord is damaged, it cannot be
repaired. It must be replaced by an
authorizedrepairtechnicianwithacord
from the Product Manufacturer.
WARNING
Avoidrehazardsorelectricshock.DO
NOT use an extension cord or an adapter
plug. DO NOT remove any prong from the
power cord.
OPERATION OF
CURRENT DEVICE:
The power supply cord contains a
current device that senses damage
to the power cord. To test your power
supply cord, do the following:
1. Plug in the air conditioner.
2. The power supply cord will have
TWObuttonsontheplughead.Press
theTESTbutton.Youwillnoticea
clickastheRESETbuttonpopsout.
3. Press the RESET button. Again,
youwillnoticeaclickasthe
button engages.
4. The power supply cord is now
supplyingelectricitytotheunit.(On
some products this is also indicated
by a light on the plug head.)
WARNING
FORYOURSAFETY:Donotstoreorusegasolineorotherammable
vaporsandliquidsinthevicinityofthisoranyotherappliances.
WARNING - PREVENT ACCIDENTS
Toreducetheriskofre,electricalshock,orinjurytopersonswhenusing
your air conditioner, follow basic precautions, including the following:
● Besuretheelectricalserviceisadequateforthemodelyouhave
chosen. This information can be found on the serial plate, which is
located on the side of the cabinet and behind the grille.
● Iftheairconditioneristobeinstalledinawindow,youwillprobably
wanttocleanbothsidesoftheglassrst.Ifthewindowisatriple-
tracktypewithascreenpanelincluded,removethescreencompletely
before installation.
● Besuretheairconditionerhasbeensecurelyandcorrectlyinstalled
according to the installation instructions in this manual.
●
Save this manual for possible future use in removing or installing this unit.
● Whenhandlingtheairconditioner,becarefultoavoidcutsfromsharp
metalnsonfrontandrearcoils.
WARNING - ELECTRICAL INFORMATION
The complete electrical rating of your new room air conditioner is
statedontheserialplate.Refertotheratingwhencheckingthe
electricalrequirements.
● Besuretheairconditionerisproperlygrounded.Tominimizeshock
andrehazards,propergroundingisimportant.Thepowercordis
equippedwithathree-pronggroundingplugforprotectionagainst
shockhazards.
● Yourairconditionermustbeusedinaproperlygroundedwall
receptacle.Ifthewallreceptacleyouintendtouseisnotadequately
groundedorprotectedbyatimedelayfuseorcircuitbreaker,havea
qualiedelectricianinstalltheproperreceptacle.
● Ensurethereceptacleisaccessibleaftertheunitinstallation.
● Donotrunairconditionerwithoutsideprotectivecoverinplace.This
could result in mechanical damage within the air conditioner.
● Donotuseanextensioncordoranadapterplug.
NOTE
:
Donotusetheplugtoturntheunitonoro.
● AlwaysmakesuretheRESETbuttonispushedinforcorrectoperation.
● ThepowersupplymustbereplacedifitfailsresetwheneithertheTEST
button is pushed or it cannot be reset.
● Ifpowersupplycordisdamaged,itcannotberepaired.Pleasecall
Consumer Services at 844-472-2473 to assist with replacement.
NOTE: This air conditioner is designed to be operated under the
following conditions:
Cooling
Operation
Outdoor Temp:
69–109°F/21–43°C
Indoor Temp:
61–90°F/16–32°C
Performance may be reduced outside of these operating temperatures.
Grounding Type
Wall Receptacle
Do not, under any
circumstances, cut,
remove, or bypass the
ground prong.
Power supply cord
with 3-prong grounding
plug and current
detection device

4
PARTS DIAGRAM
1
2
3
4
5
6
7
8
9
INSTALLATION HARDWARE
Before installing, please ensure you have all installation accessories included with this unit. (See list below.) If missing
parts, please contact Consumer Services at 844-4PA-AIRE (844-472-2473).
1. CABINET
2. TOP RAIL
3. SLIDING ACCORDION PANEL
4. CONTROL PANEL
5. POWER CORD
6. FRONT GRILLE (Airlterislocated
behind the front grille)
7. FILTER
8. LEFT/RIGHT AIR DIRECTION FIN
9. AIR INLET
NOTE: All of the illustrations in this manual
are for explanation purposes only. Unit
purchasedmaybeslightlydierent.
ITEM NAME OF PART QTY
A ShortScrews(3/8in.) 8
B Wood Screws 12
C Top Rail 1
D Insert Strip 1
E Accordion Panel 2
F CurtainLock 2
G SashLock 2
H Foam Seal 1
A
B
C
D
E
F
G
H

5
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT- Save these instructions.
IMPORTANT-Observeallgoverningcodes
and ordinances.
Note to Installer- Be sure to leave these instructions with
the Consumer.
Note to Consumer- Keep these instructions for future
reference.
Skill level-Installationofthisappliancerequiresbasic
mechanicalskills.
Completion time- Approximately 1 hour.
We recommend that two people install this product.
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not
covered under the Warranty.
YouMUSTuseallsuppliedpartsanduseproper
installation procedures as described in these
instructions when installing this air conditioner.
INSTALLATION REQUIREMENTS
This room air conditioner is designed for installation in
standard double-hung windows with actual opening
widths of 20½ in. to 33¾ in. Lower sash must open
sufficiently to allow a clear vertical opening of 12½ in.
Side louvers and the rear of the air conditioner must
have clear air space to allow enough airflow through the
condenser for heat removal. The rear of the unit must be
outdoors, not inside a building or garage.
Inner sill
Offset
Window
Sill
Exterior
Interior wall
20½–33¾ in.
12
½
in. min
Sash
CAUTION
Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.
Do not change the plug on the power cord of the air
conditioner.
Aluminum house wiring may present special problems-
consultaqualiedelectrician.
When handling unit, be careful to avoid cuts from sharp
metaledgesandaluminumnsonfrontandrearcoils.
TOOLS YOU WILL NEED
Phillips
Screwdriver
Level
Screwdriver
Pencil
Ruler or Tape
Measure
Scissors or
Knife
NOTE: Save carton and these Installation Instructions for
future reference. The carton is the best way to store unit
during winter or when not in use.
INSTALLATION INSTRUCTIONS

6
STEP 1:
TOP RAIL
• Removetheairconditionerandtoprailfromthecarton.Place
themonaatsurface.
• Aligntheholesinthetoprailwiththoseonthetopoftheunit.
• Securethetoprailtotheunitwiththreeofthe3/8inchshort
screws (A), as shown in diagram to the right.
• NOTE: Higher side of the top rail should be facing the inside of
the room.
STEP 2:
ACCORDION PANEL
NOTE:Toprailandaccordionpanelareosetateachsidetoprovidetheproperpitchtotherearoftheunit.Thisis
necessary for proper drainage.
• Inserttheaccordionpanelsintothetopandbottomrailsoftheairconditioner.Fastentheaccordionpanelstotheunit
with4smallscrewsA(3/8in.)asshowningurebelow.Placetopscrewrstbutdonottightentoallowthebottom
holes to align properly. Place bottom screw and tighten, then secure top screw.
• Thereisaleftandarightaccordionpanel.Besuretousetheproperaccordionpanelforeachside.Holdthe
appropriateaccordionpanelinonehandandgentlypullbackthecentertofreetheopenend.Seegurebelow.
(Wheninstalled,theangeforsecuringthecurtainintothewindowsillwillbefacingtheroomside.)
Higher Side
3x Small
Screws (A) (3/8 in.)
4x Small
Screws (A)
(3/8 in.)
Top Rail
Flange
Bottom Rail Flange

7
STEP 3:
INSTALL THE AIR CONDITIONER IN
THE WINDOW
• Carefully lift air conditioner and place the unit
into the window opening so the bottom of the air
conditioner frame is against the window sill. Close
the window behind the top rail of the unit. THIS
MAY REQUIRE 2 PEOPLE.
• Checkthattheairconditioneristiltedback
approximately 3°~4° downward to the outside. If
the condensation does not drain after installation,
adjusttheslope.
FOR STORM WINDOWS
• Removethestormwindowandaddwood,as
shown, before installing the air conditioner
• Ifthestormwindowframemustremain,besure
thedrainholesorslotsarenotcaulkedorblocked.
Rain water and condensation must be able to
drain out.
STEP 4:
SECURING THE AIR CONDITIONER
1. Secure the top rail to the window sash with Type B
Wood Screws.
2. Extend the left accordion panel across to reach
the window frame. Secure the top and bottom of
the accordion panel with Type B Wood Screws, as
shown. Repeat this step on the opposite side.
3. InstallCurtainLocks(F)tothebottommiddleof
the accordion panel frame, one on each side.
SecureCurtainLockswithTypeBWoodScrews.
4. InstallUpperSashLock(G)tothewindowframe
and secure with Type B Screws, as shown.
NOTE: For vinyl or similarly constructed
windows,attachtheuppersashlocktothe
windowsidejambtopreventbrokenglassor
damage to the window.
5. CuttheFoamSeal(H)tothewindowwidth.Stu
the sash between the glass and the window to
prevent air and insects from getting into the room.
STEP 5:
YOU CAN NOW TURN ON
YOUR UNIT.
Wooden Windows
STEP 4.1
STEP 4.2 STEP 4.2
STEP 4.2 STEP 4.2
STEP 4.3
STEP 4.4
WOOD FRAME
VINYL FRAME
STEP 4.5
STEP 4.3
INSIDE
Inner Sill
Outer Sill
OUTSIDE
H: Approx. 3/4ʺ to 1ʺ
H
Measure from the cabinet edge
FOR STORM WINDOWS
Wood for
Inner Sill
Storm Window
Frame
Wood
Strip
Upper Sash
Lock (G)
Upper Sash
Lock (G)
Type B
Screws
Type B
Screws
Foam Seal

8
AIR CONDITIONER FEATURES
WARNING
Toreducetheriskofre,electricshock,orinjurytopersons,readtheIMPORTANTSAFETYINSTRUCTIONSbefore
operating this appliance.
QUICK START
To begin operating the air conditioner, follow these steps:
1. Set the thermostat to the highest number (coldest or cooler setting).
2. SettheoperationcontroltothehighestCOOLsetting.
3. Adjustthelouverforcomfortableairow.(See“AirDirectionalLouvers”below.)
4. Oncetheroomhascooled,adjustthethermostattothesettingyoundmostcomfortable.
5. Makesurethattheairowinsideandoutsidearenotobstructed.
CONTROL PANEL
AIR DIRECTIONAL LOUVERS
Thelouverswillallowyoutodirecttheairowleftorrightthroughoutthe
room, as needed.
Move the levers from side to side until the desired direction is obtained.
THERMOSTAT/TEMPERATURE
The thermostat is used to set the desired room temperature from 1 – 10 when the unit is
operatedinanyoftheCOOLmodes.
• Tosetthedesiredroomtemperature,rotatetheTEMPERATURE (thermostat)knob
clockwisetothedesiredsetting.Afterthesettemperatureisachievedthe
thermostat will automatically start and stop the compressor in order to maintain the
set temperature.
• RotatetheTEMPERATURE (thermostat)knobclockwiseforhighercoolsettings.MAX
COOLand/orhighercoolsettingswillprovidelowerroomtemperatures.Rotatethe
TEMPERATURE (thermostat)knobcounter-clockwiseforlowercoolsettings.MIN
COOLand/orlowercoolsettingswillmaintainhigherroomtemperature.
COOL MODE
The desired cool setting is selected by rotating the OPERATIONknobclockwisetothe
appropriate mode: Hi, Med, and Low Cool
• HICOOLhasamaximumcoolingeectandairow.
• LOCOOLhasaminimumcoolingeectandairow.
• OFFwillcompletelyshuttheunito.
FAN MODE
Rotate the OPERATIONknobcounter-clockwisetoselectyourchoiceoffanspeedsfor
air circulation: Hi, Med and Low fan speed.
NOTE: When selecting any of the fan modes, the compressor will NOT run.
TEMPERA
OPERATION
Wait Three Minutes Before Restarting
TURE
Lever
AIR DIRECTION

9
NORMAL SOUNDS
VIBRATION
Unitmayvibrateandmake
noise because of poor wall or
window construction or incorrect
installation.ThisDOESNOT
indicate a defective unit.
PINGING OR SWITCHING
Droplets of water hitting
condenser during normal
operation may cause “pinging”
or “switching” sounds.
HIGH PITCHED CHATTER
Higheciencycompressors
may have a high pitched chatter
during the cooling cycle.
SOUND OF RUSHING AIR
At the front of the unit,
the sound of rushing air
being moved by the fan
may be heard.
GURGLE/HISS
“Gurgling” or “hissing”
noise may be heard due
to refrigerant passing
through evaporator during
normal operation.
NOTE: Allofthepicturesinthismanualareforexplanatorypurposesonly.Theactualshape/lookof
theairconditionerpurchasedmaybeslightlydierent,buttheoperationsandfunctionsaresimilar.
NOTE
:
Aftertheairconditioneristurnedo,leavetheunitOFFforaminimumof3minutesbeforeattemptingtoturnbackon.
Thecoolcircuithasanautomatic3minutetimedelayedstartiftheunitisturnedoandonquickly.Thisallowspressure
insideofthecompressortoequalizeandpreventsoverheatingaswellaspossiblecircuitbreakertripping.Failureto
follow these instructions may be harmful to your unit.

10
CARE AND CLEANING
CAUTION
Cleanairconditioneroccasionallytokeepitlookingandoperatinglikenew.
Be sure to unplug the unit before cleaning to prevent shock or fire hazards.
NOTE: Iftheairlterscreenisblockedbydust,theperformanceoftheunitwillbeaected,theunitwillbelouderthan
normal,andpowerconsumptionwillincrease.Therefore,periodiccleaningoftheairlterscreenisnecessary.
CLEANING THE AIR FILTER
Theairltershouldbecleanedthroughouttheoperationalseason.Itis
recommendedthattheairlterscreenbecleanedonceeverytwoweeks.
Trappedparticlesintheltercanbuildupandcauseanaccumulationof
frost on the cooling coils.
• Removethelterbyslidingitoutfromtheright-handside(shownin
guretotheright).
• Washthelterusingliquiddishwashingdetergentandwarmwater.Rinse
lterthoroughly.
• Gentlyshakeexcesswaterfromthelter.Besurethelteristhoroughly
dry before replacing.
• Asanalternativetowashingthelter,vacuumthelterclean.
NOTE: Never use hot water over 104°F (40°C) to clean the air filter. Never
attempt to operate the unit without the air filter.
CLEANING THE CABINET
Besuretounplugtheairconditionertopreventshockorrehazard.
• Thecabinetandfrontmaybedustedwithanoil-freeclothorwithaclothdampenedinasolutionofwarmwaterand
mildliquiddishwashingdetergent.Rinsethoroughlyandwipedry.
• Neveruseharshcleaners,waxorpolishonthecabinetfront.
• Besuretowringexcesswaterfromtheclothbeforewipingthecontrols.Excesswaterinoraroundthecontrolsmay
cause damage to the air conditioner.
• Pluginairconditionerafterunithasdriedcompletely.
BEFORE THE SEASON
1. Checktoseeifanythingisblockingtheairinletandfrontgrille.
2. Ensure the bottom of the unit is not corroded or rusty.
3. Ensure the plug is not damaged.
4. Cleantheairlter.
5. Connecttoanappropriateoutletwithsucientpower.Seeproductstickerforinformation.
AFTER THE SEASON
1. SetthetemperatureandletthemachineruninCOOLmodeforhalfofaday.Makesureanysignsofcondensationon
theoutsideoftheunitarewipedowithasoft,dry,cleancloth.
2. Turnotheunit.Unplugtheunitduringnon-operationalseasonstosaveenergyandforsafetyreasons.
3. Cleantheairlterscreenandinstallitbackinplace.
4. Clean the unit.
•Useasoft,dryclothtowipetheairconditioneroruseavacuumcleanertodothecleaning.
•Iftheairconditionerisverydirty,youmayuseaclothsoakedwithmildhouseholddetergenttodothecleaning.
5. If air conditioner will be stored during the winter, remove it carefully from the window. Cover it with plastic or return it
to the original carton.
ALWAYS STORE UNIT IN A COOL, DRY ROOM AND IN AN UPRIGHT POSITION.

11
Inanyofthefollowingcircumstances,pleaseturnoandunplugtheairconditionerandimmediatelycontactConsumer
Services at 844-4PA-AIRE (844-472-2473).
• Thefuseisfrequentlyblownorthebreakerisoftenshuto.
• Theelectricwire,plugorunitturnsabnormallyhot.
• Thereisdamagetothepowercord(orinsulationsheathofthecord).
• Thereareabnormalnoiseswhenthemachineisoperating.
NOTE: Ahighlyrecommendedtroubleshootforanyissueingeneralconsistsofturningounitandunpluggingfor5
minutes. It is also recommended to try another wall outlet. After troubleshooting, if your unit is still having problems,
contact Consumer Services at 844-472-2473.
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW
ISSUE POSSIBLE CAUSES
AIR CONDITIONER NOT
COOLING ROOM, OR NOT BLOWING
COLD AIR
•Besureunitisnottoolargeortoosmallfortheareaoftheroom.
•Verifythatalldoors,windows,curtainsandanyotheropeningsareclosed.Verify
nothing is obstructing the front grille of unit, such as curtains, etc.
•Allowenoughtimeforroomtocool,especiallyifoutsidetempisveryhighorthere
are a lot of people in the room.
•Checkthatthelterisnotdirtyandlouversareopenallthewayandblowinginthe
desired direction.
•CheckthatunitissettoCOOLmodeandthattemperatureisdownenough(but
not too low).
•Ifunitisnearaheatsource,suchasastove,etc.,thenrelocateunit.
•Ifaircomingfromunitiscooltothetouch,thenunitisworkingproperly;please
doublechecktherstthreebulletpointsaboveandthatthelterisclean.
•Temperaturesensorbehindairltertouchingcoldcoil.Thesetwoelementsshould
not be touching. Carefully straighten tube away from coil.
•Unplugunitforatleast5minutes.FollowResetinstructionsonplug.
AIR CONDITIONER COOLING
BUT ROOM IS TOO WARM - ICE
FORMING ON COOLING COIL
BEHIND DECORATIVE FRONT
•Outdoortemperatureisbelow64ºF(18ºC).Todefrostthecoil,settoFAN
only mode.
•Airltermaybedirty.Cleanlter.RefertoCareandCleaningsection.Todefrost,
set to FAN only mode.
•Thermostatissettoocoldfornight-timecooling.Todefrostthecoil,settoFAN
only mode. Then, set temperature to a higher setting.
AIR CONDITIONER CYCLING ON
AND OFF TOO FREQUENTLY OR
NOT ENOUGH
•Besureunitisnottoolargeortoosmallfortheareaoftheroom.
•Removegrilleandmakesurethetemperaturesensorisnottooclosetothecoils.
These 2 elements should not be touching. Carefully straighten tube away from coil.
•Makesurenothingisblockingthegrilleorsidevents.
•Makesurethereisnodirtordebrisinsidetheunitoronthelter.
UNIT WILL NOT TURN ON
•Resetcircuitbreaker.Makesuretherearenottoomanyitems(i.e.lamps,TV’s,
etc.)workingothesamebreaker.
•Checkplugconnection.
•Ifplugisoperatingonanon/oswitch,besurethattheswitchis‘on’.
•Trypluggingunitintoanotheroutlet.
•Unplugunitforatleast5minutes.FollowResetinstructionsonplug.
UNIT BLOWS FUSES OR POPS
CIRCUIT BREAKER
•Makesurethereareenoughavailableampsonthecircuitfortheairconditioner.
•Adedicatedpoweroutletisrequiredforairconditioners.
AIR CONDITIONER IS
MAKING NOISES
•Checktobesuretheunitisfreefromdebrissuchasleaves,sticks,etc.Verify
nothing is obstructing the unit.
•Checkthefanbladeforcracksorchips.
•Makesuretheunitisproperlyandsecurelymountedinsidethewindoworwall.
•Cleantheairlter.
WATER PUDDLES INSIDE UNIT OR IS
COMING INTO ROOM
•Adjusttheslopeoftheunitsothatitdrainsdownwardtowardtheexteriorofthe
home. (See Installation Instructions.)
•Makesurethatthereisnodebrisblockingthedrainageareaoftheunit.
•Iftheairconditioneroperatesinhighhumidityforalongtime,moisturemaybe
condensed and appear at the air outlets (louvers).
WATER DRIPPING OUTSIDE
•Unitisremovingalargequantityofmoisturefromahumidroom.Thisisnormal
during excessively humid days.

The design and specifications are subject to change without prior notice for
product improvement. Consult with the sales agency or manufacturer for details.

Distributed by:
Perfect Aire, LLC
5401 Dansher Rd.
Countryside, IL 60525
844-4PA-AIRE | 844-472-2473
www.perfectaire.us
WINDOW
AIR CONDITIONER
FOR MODEL:
1PEC5000
Before using your air conditioner, please
read this manual carefully and keep it for
future reference, along with your receipt.
Specification and performance data is subject to change without notice.
Printed in China
USER MANUAL
PA/User_1PEC5000/11212017
