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If you have any questions please email to support09@laresar.us
28
EN
If you have any questions please email to support09@laresar.us
29
EN
Problem Solution
Abnormal behavior . Power off the machine and then on again.
There is abnormal noise during cleaning
. The roller brush, side brushes, or wheels may be entangled with foreign objects. Please
clean them after stopping the machine.
The cleaning performance is degraded, or
ash is dropped
. The dust blocked. Clean or replace the filter.
. The roller x is full. Clean the dust box.
. The filter brush is entangled with foreign objects. Clean the roller brush.
The Wi-Fi network cannot be connected
. The Wi-Fi signal is not good. Ensure that the machine is located in a place with good Wi-
Fi signals.
. The Wi-Fi connection is abnormal. Reset the Wi-Fi settings, download the app of the
latest version, and try to connect to the Wi-Fi network again.
. The password is incorrect.
. This machine supports only the 2.4 GHz band.
Scheduled cleaning cannot be carried out
. The power is insuffcient. Scheduled cleaning will be started only when the remaining
power is 15% or above.
Is any power consumed if the machine
always stays at the docking station?
. The power consumption is extremely low when the machine always stays at the docking
station. This helps to keep the battery in the best performance.
Is it necessary to charge the battery for 16
hours when the machine is used for the
first three times?
. The lithium battery does not have a memory effect. It can be used instantly after it is fully
charged. There is no need to wait.
9.Troubleshooting
Problem Solution
Error 1: Insert dustbin . Cleaning is triggered when the dust box is taken out. Please reinstall the dust box.
Error 2: Put the vacuum on the floor
before starting
. You may pick up the machine, or the machine is suspended in the air. Please move
the machine to a level ground and start again.
Error 3: Put the machine flat on the
ground before starting
. The machine is tilted. Please move the machine to a level ground before starting.
Error 4: Front bumper is stuck
. The edge or anti-collision sensor is stuck. Please push the pumper left and right to
confirm that it is not stuck.
Error 5: Battery is low, please recharge . Put the machine on the docking station for charging.
Error 6: The vacuum is stuck . Please move the machine to an open ground before starting.
Error 7 : Side brush is stuck
. The side brush may be stuck or entangled with foreign objects. Please check the
side brush and remove the foreign objects.
Error 8: Wheels are Stuck
. The wheels may be stuck or entangled with foreign objects. Please check the
wheels and remove the foreign objects.
Error 9: Main Brush is Stuck
. The roller brush may be stuck or entangled with foreign objects. Please check the
roller brush and remove the foreign objects.