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Help Guide
Wireless Noise Canceling Stereo Headset
WF-C700N
Noise is heard during music playback.
When you use the headset while you are walking or running, the sound of vibrations may be heard through your
body, but this is due to the characteristics of the product and not a malfunction.
The sound conduits (sound output tubes), air holes, and microphone part of the headset are not completely
watertight. If any water droplets are left in the sound conduits, air holes, or microphone parts, a beeping sound
(feedback) may be heard temporarily. This is not a malfunction. See “When you have finished using the headset” and
dry the headset as described before use.
When the Adaptive Sound Control is turned on, the headset detects the wearer's actions and adjusts the noise
canceling function automatically. When this setting is changed, music may pause momentarily and a notification
sound may be heard. This sound notifies you that the setting has been changed.
If you want to deactivate this notification sound, use the “Sony | Headphones Connect” app to turn the setting off.
If you cover the microphone part on the left or right headset unit with your hand, etc., or if you grasp the headset unit
in your hand, a beeping sound (feedback) may be heard. This is not a malfunction. If any of this is the case, remove
your hand, etc. from the left or right microphone part.
If the Ambient Sound Mode is enabled in a rather noisy environment, a noise may be heard. This is not a
malfunction. In this case, set the noise canceling function to ON or set the noise canceling function and the Ambient
Sound Mode to OFF.
Charge the charging case.
Set the headset units into the charging case, and close the charging case lid.
You may be able to resolve some issues by setting the headset units into the charging case.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Related Topic
Using the noise canceling function
Listening to ambient sound during music playback (Ambient Sound Mode)
What you can do with the “Sony | Headphones Connect” app
When you have finished using the headset
Resetting the headset
Initializing the headset to restore factory settings
5-047-128-11(1) Copyright 2023 Sony Corporation
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