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English 47
Troubleshooting
Problem Possible cause Solution
There are
food particles
remaining on
dishes.
(Not cleaning
properly.)
The cycle selected was
unsuitable.
• Select a cycle according to the
number and soil level of the dishes, as
directed in this manual.
The water temperature
is low.
• Connect the water supply line to a hot
water supply. For best performance,
the temperature of the supplied water
should be 120 ˚F (49 ˚C).
Low water pressure.
• The water pressure should be
between 20 and 120 psi (140-
830 kPa).
The water is too hard.
(water hardness)
• Use a commercial dishwasher cleaner.
• Use high-quality, fresh detergent with
rinse aid.
Dishwasher detergent
was not used.
• Use automatic dishwasher detergent.
• Recommended a powder type or
multi-function tablet dishwasher
detergent.
Detergent remains in the
dispenser.
• Make sure large items such as cookie
sheets, cutting boards, or contaners,
etc. are not blocking the detergent
dispenser and preventing it from
opening properly.
• Rearrange the dishes so they do not
interfere with detergent dispenser
operation.
North America_DW5000C_WEB_DW0003_English.indd 47 2023-06-28 11:12:30
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