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WWW.VINOTEMP.COM
(annual rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes and must immediately pay
any “credit card arbitration” fees and chargeback fees which the credit card companies charge at the time of the chargeback.
Cancelled orders using a Credit Card will have an additional fee of 3% deducted from the refund.
Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 5 (five) years; cabinetry and
labor (uninstalled) for a period of 12 (twelve) Months (Model numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark) (Model numbers start with EL, VT, IL, or EP: parts
and labor for cooling system and cabinetry for a period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars,
and Refrigerators). (Models start with EL, VT, IL or EP). WineMate and Cellar Tec (WM, Wine Mate or CT) (Wine Cooling Units)
Split and Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained WineMate Cooling
Systems are 5 years parts, 1year labor. Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice
and 30 days for thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is;
Purchaser assumes risks to the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is curbside. Upgrades in
delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs:
Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days parts and labor for Thermoelectric; Customer
is required to put down a labor deposit of $75 for Thermoelectric units; $150 for compressor based Wine Coolers and $195 for
WineMate units which will be kept if a unit is found to be in good working condition. Customer is responsible for freight costs to
us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship us back the part; upon
inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a letter from a qualified
refrigeration technician at the Purchaser’s cost to verify that the unit was installed properly, with proper ventilation and the unit
is truly malfunctioning due to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is limited at Seller’s option
to repair or replace defective part[s] with either new or reconditioned part[s]. Purchaser is responsible for shipping the unit
prepaid to a designated facility and Seller will pay return shipping charges in the continental United States for items repaired
under warranty within 12 (twelve) months from date of sale. The returned unit must be packaged correctly, with enough
protection to ensure the unit is not further damaged. Oversized or lack of packaging is not permitted and will be refused.
Replacement or exchanged units will be returned to Purchaser through curbside delivery only. Any redelivery fees are the
Purchasers responsibility. Since the natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable;
Seller does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the colorfastness of wood or
against peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all wood surfaces must be sealed
before placing cellar into service. Make sure doors are aligned by reviewing the owner’s manual. Improper repair or placement
of the unit will void the warranty. Any third party repair facility must be preapproved in writing by Seller, before providing
replacement parts under warranty. Change Orders: Custom units already in production that require a change will be subject to
a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp facility, Purchaser agrees to
pick up their repaired item ormake arrangements for return shipping within a 60day period once they have been notified by
Vinotemp through phone call, email, or letter that their unit is ready for pick up. If the item remains in the Vinotemp warehouse
after 60 days but no longer than 120 days, the Purchaser will incur additional storage fees of 2%. After 120 days in storage, the
item will become property of Vinotemp. Warranty period is from the date of sale (not from shipping, delivery, nor installation).
All completed cabinetry, racking, or other custom work must be picked up or shipped within a period of 14 days after Vinotemp
has notified the Purchaser by phone call, email, or letter. Any completed cabinetry, racking, or other custom work stored longer
than 14 days will incur an additional storage fee. After 120 days, the product will become property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse, mishandling, neglect, acts of God,
fires, earthquakes, floods, high winds, government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized
repair, or any other cause beyond the control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible
for any damages caused to Purchaser's property resulting from the goods. This limited warranty applies only inside the
Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries are not warranted). Purchaser understands and
acknowledges that the goods sold here are wine cellars, cigar humidors, and/or other similar units which house wine or cigars
or other items. Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations, temperature
variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that might occur. Seller is not
responsible for incidental or consequential damages, and there are no warranties, expressed or implied, which extend beyond
the Limited Warranty described above. Warranty and liability are nontransferable. The implied warranties of merchantability and
of fitness for a particular purpose are hereby expressly disclaimed. Some states do not allow the exclusion of incidental or
consequential damages, or a waiver of the implied warranties of fitness and/or merchantability, so the above limitations may
not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Seller disclaims any indemnification for claims of infringement of any intellectual property of protectable nature. In the event of
any dispute between Seller and Purchaser arising out of or relating to these terms and conditions or to the goods sold generally,
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