Seagate SKYHAWK AI 3.5 SATA3 HDD SkyHawk AI 3.5 SATA 6GB/s Surveillance Hard Drive

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual
  • Seagate SkyHawk 10TB Hard Drive User Manual - (English) Read Online | Download pdf
  • Seagate SkyHawk 12TB/16TB Hard Drive User Manual - (English) Download
  • Seagate SkyHawk 20TB Hard Drive User Manual - (English) Download
Specification
  • Seagate SkyHawk AI 3.5 SATA 6GB/s Surveillance Hard Drive Datasheet 0.17MB - (English) Download
SKYHAWK AI 3.5 SATA3 HDD photo

Seagate SkyHawk 10TB Hard Drive User Manual

This is the main product document for model SKYHAWK AI 3.5 SATA3 HDD. Additionally, the document applies to other Seagate models: ST10000VE000, ST8000VE000, ST10000VE001, ST8000VE001

The file format is pdf, 34 pages, you can download this manual here .

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* Seagate Rescue Data Recovery Services plan is only offered in
selected regions only. Please check with reseller on availability
201195100 Rev. B
Gen 4 - February 2022
Standard 512E model
w/o Rescue
ST10000VE000
ST8000VE000
Standard 512E model
+Rescue*
ST10000VE001
ST8000VE001
SATA Product Manual
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© 2022 Seagate Technology LLC. All rights reserved.
Publication number: 201195100, Rev. B February 2022
Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SkyHawk AI, PowerChoice and
SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a cer-
tification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments. All other trademarks or registered trademarks are the property of their
respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
Call 877-PUB-TEK1 (877-782-8351) to request permission.
When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different
standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage.
Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment
and other factors. The export or re-export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for
more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.
Document Revision History
Revision Date Pages affected and Description of changes
Rev. A 03/30/2021 Initial release.
Rev. B 02/24/2022
fc: New SkyHawk AI logo & Added Rescue Services disclaimer
6 & 22: Updated weight to 740 g
7 & 17: Updated L/UL cycles to 600,000 & added (command controlled)
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 2
Contents
Seagate® Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.0 Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2.1 LBA mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.5 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5.1 Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.5.4 Extended Power Conditions - PowerChoice™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.6 Environmental limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.1 Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.2 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6.3 Effective Altitude (sea level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.7 Shock and Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.7.1 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.7.2 Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8 Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.9 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.10 Electromagnetic immunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.11 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.11.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF) . . . . . . . . . . . . . 17
2.12 HDD and SSD Regulatory Compliance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.12.1 Regulatory Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.13 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.14 Reference documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.15 Product warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.16 Seagate® Rescue™ Data Recovery Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 3
Contents
3.0 Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.1 Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.4.1 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.0 Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.3.3 S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 4
For Seagate Product Support, visit: www.seagate.com/support
For Seagate Compliance, Safety, and Disposal, visit: /www.seagate.com/support
For Firmware Download and Tools Download for Secure Erase, visit: www.seagate.com/support/downloads/
For information regarding online support and services, visit: www.seagate.com/contacts/
For information regarding Warranty Support, visit: www.seagate.com/support/warranty-and-replacements/
For information regarding data recovery services, visit: www.seagate.com/services-software/recover/
For Seagate OEM and Distribution partner and Seagate reseller portal, visit: www.seagate.com/partners
Seagate® Technology Support Services
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 5
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following:
Seagate® SkyHawk® AI Serial ATA model drives:
These drives provide the following key features:
7200 RPM spindle speed.
Full-track multiple-sector transfer capability without local processor intervention.
High instantaneous (burst) data-transfer rates (up to 600MB per second).
Native Command Queuing with command ordering to increase performance in demanding applications.
Perpendicular recording technology provides the drives with increased areal density.
PowerChoice™ for selectable power savings
SeaTools™ diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
State-of-the-art cache and on-the-fly error-correction algorithms.
Support for S.M.A.R.T. drive monitoring and reporting.
Supports latching SATA cables and connectors.
Tarnish-resistant components to help protect drive from environmental elements, increasing field reliability.
Worldwide Name (WWN) capability uniquely identifies the drive.
1.1 About the Serial ATA interface
The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:
Easy installation and configuration with true plug-and-play connectivity.
It is not necessary to set any jumpers or other configuration options.
Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
Scalability to higher performance levels.
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to
allow users to install a Serial ATA host adapter and Serial ATA disk drive in the current system and expect all of the existing
applications to work as normal.
The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no
master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host
adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially
means both drives behave as if they are Device 0 (master) devices.
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward
compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets,
and interrupts are all emulated.
The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the
Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates
parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from
www.serialata.or
g.
5xxE Standard models
w/o Rescue +Rescue
ST10000VE000
ST8000VE000
ST10000VE001
ST8000VE001
Note
Seagate recommends validating the configuration with the selected HBA/
RAID controller manufacturer to ensure use of full capacity is supported.
Note
The host adapter may, optionally, emulate a master/slave environment to host software where two
devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and
Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/
slave environment manages two sets of shadow registers. This is not a typical Serial ATA environment.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 6
2.0 Drive specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the
phrases the drive and this drive are used throughout this manual to indicate the following drive models::
2.1 Specification summary tables
The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the
appropriate section of this manual.
Table 1 Drive specifications summary
5xxE Standard models
w/o Rescue +Rescue
ST10000VE000
ST8000VE000
ST10000VE001
ST8000VE001
Drive specification
ST10000VE000 and ST10000VE001 ST8000VE000 and ST8000VE001
Formatted (512 bytes/sector)
#
10TB 8TB
Guaranteed sectors
(see Section 2.2)
Heads
10
Disks
5
Bytes per logical sector
512
Bytes per physical sector
4096
Recording density, KBPI (Kb/in max)
2499 2509
Track density, KTPI (ktracks/in, 0 skew)
487 371
Areal density, (Gb/in
2
, @ 0 skew mid-disk)
1215 930
Spindle speed (RPM)
7200
Internal data transfer rate (Mb/s max)
2169 2850
Sustained data transfer rate OD (MiB/s max)
234 (245 MB/s max)
I/O data-transfer rate (MB/s max)
600
ATA data-transfer modes supported
PIO modes 0–4
Multiword DMA modes 0–2
Ultra DMA modes 0–6
Cache buffer
256MB (262,144KB)
Weight: (maximum)
740g (1.631 lb)
Average latency
4.16ms
Power-on to ready (sec) (typ/max)
23/30
Standby to ready (sec) (typ/max)
23/30
Startup current (typical) 12V (peak)
2.0A
Voltage tolerance (including noise)
5V ±5%
12V ±10%
Operating ambient temperature (min °C)
*
0°C (Ambient)
Operating temperature (max °C)
*
65°C (Drive Reported Temperature)
Non-Operating temperature –40° to 70°C (Ambient Temperature, see sections 2.6 and 2.11)
Temperature gradient (°C per hour max)
20°C (operating)
20°C (nonoperating)
Relative humidity
*
5% to 95% (operating)
5% to 95% (nonoperating)
Relative humidity gradient 20% per hour max
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 7
#
One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
* See Section 2.11, "Reliability" for rated MTBF device operating condition requirements.
Seagate does not recommend operating at sustained extreme temperatures.
Operating at higher temperatures will reduce useful life of the product.
Altitude, operating
–304.8 m to 3,048 m
(–1000 ft to 10,000+ ft)
Altitude, nonoperating
(below mean sea level, max)
–304.8 m to 12,192 m
(–1000 ft to 40,000+ ft)
Operational Shock (max at 2 ms - typical) Read 70 Gs / Write 40 Gs
Non-Operational Shock (max at 2 ms - typical) 300 Gs
Linear Random Operating Vibration 5–500 Hz: 0.70 Grms
Random Rotary Operating Vibration 20–1500Hz: 12.5 rads/s²
Linear Random Non-Operating Vibration 2–500 Hz: 2.27 Grms ref
Drive acoustics, sound power (bels)
Idle
2.8 (typical)
3.0 (max)
During periods of drive idle, some offline activity may occur according to the
SMART specification, which may increase acoustic and power to operational levels.
Performance seek
3.2 (typical)
3.4 (max)
Nonrecoverable read errors 1 sector per 10
15
bits read
Annualized Failure Rate (AFR)
*
0.44% based on 8760 POH
Maximum Rated Workload
*
Maximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product
reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on
hours. Workload Rate = TB transferred * (8760 / recorded power on hours).
Warranty
To determine the warranty for a specific drive, use a web browser to access the following web
page: www.seagate.com/support/warranty-and-replacements/.
From this page, click on the “Is my Drive under Warranty” link. The following are required to
be provided: the drive serial number, model number (or part number) and country of
purchase.The system will display the warranty information for the drive.
Load-unload cycles (command controlled) 600,000
Supports Hotplug operation per
Serial ATA Revision 3.3 specification
Yes
Drive specification
ST10000VE000 and ST10000VE001 ST8000VE000 and ST8000VE001
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 8
2.2 Formatted capacity
* One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
2.2.1 LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of
guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing
support of drives with capacities over 137GB.
2.3 Recording and interface technology
2.4 Start/stop times
ST models Formatted capacity* Guaranteed sectors Bytes per logical sector
ST10000VE000 and ST10000VE001 10TB 19,532,873,728
512
ST8000VE000 and ST8000VE001 8TB 15,628,053,168
Interface Serial ATA (SATA)
Recording method Perpendicular
Recording density, KBPI (Kb/in max) (8TB) 2509
Recording density, KBPI (Kb/in max) (10TB) 2499
Track density, KTPI (ktracks/in, 0 Skew) (8TB) 371
Track density, KTPI (ktracks/in, 0 Skew) (10TB) 487
Areal density (Gb/in
2
, @ 0 skew mid-disk) (8TB) 930
Areal density (Gb/in
2
, @ 0 skew mid-disk) (10TB) 1215
Spindle speed (RPM) (± 0.2%) 7200
Internal data transfer rate (Mb/s max) (8TB) 2850
Internal data transfer rate (Mb/s max) (10TB) 2169
Sustained data transfer rate (MiB/s max) 234 (245 MB/s max)
I/O data-transfer rate (MB/s max) 600 (Ultra DMA mode 5)
Power-on to Ready (sec) (typ/max) 23/30
Standby to Ready (sec) (typ/max) 23/30
Ready to spindle stop (sec) (max) 23
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 9
2.5 Power specifications
The drive receives DC power (+5V or +12V) through a native SATA power connector. See Figure 3 on page 21.
2.5.1 Power consumption
Power requirements for the drives are listed in Table 2. Typical power measurements are based on an average of drives tested, under
nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature.
.
Table 2 DC Power Requirements (8TB models)
Power Dissipation Avg (25°C) (Watts) Avg 5V typical (Amps) Avg 12V typical (Amps)
Spinup (max) 2.0A
Idle
1
1. During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational
levels.
* Based on IDEMA 3 Stream workload
7.53 0.210 0.545
Operating
*
8.81 0.348 0.589
Standby
0.74 0.148 0.004
Sleep 0.74 0.148 0.004
Table 3 DC Power Requirements (10TB model)
Power Dissipation Avg (25°C) (Watts) Avg 5V typical (Amps) Avg 12V typical (Amps)
Spinup (max) 2.0A
Idle
1
1. During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational
levels.
* Based on IDEMA 3 Stream workload
7.76 0.325 0.512
Operating
*
10.09 0.542 0.6144
Standby
0.96 0.185 0.003
Sleep 0.96 0.185 0.003
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 10
2.5.1.1 Typical current profiles
Figure 1. 8TB Typical 12V startup and operation current profile
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 11
10TB Typical 12V startup and operation current profile
2.5.2 Conducted noise
Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 V line or an
equivalent 15-ohm resistive load on the +5V line.
Using 12V power, the drive is expected to operate with a maximum of 120mV peak-to-peak square-wave injected noise at up to
10MHz.
Using 5V power, the drive is expected to operate with a maximum of 100mV peak-to-peak square-wave injected noise at up to
10MHz.
2.5.3 Voltage tolerance
Voltage tolerance (including noise):
5V ± 5% 12V ± 10%
Note
Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 12
2.5.4 Extended Power Conditions - PowerChoice
Utilizing the load/unload architecture a programmable power management interface is provided to tailor systems for reduced
power consumption and performance requirements.
The table below lists the supported power conditions available in PowerChoice. Power conditions are ordered from highest power
consumption (and shortest recovery time) to lowest power consumption (and longest recovery time) as follows: Idle_a power >=
Idle_b power >= Idle_c power >= Standby_z power. The further users go down in the table, the more power savings is actualized. For
example, Idle_b results in greater power savings than the Idle_a power condition. Standby results in the greatest power savings.
Each power condition has a set of current, saved and default settings. Default settings are not modifiable. Default and saved settings
persist across power-on resets. The current settings do not persist across power-on resets. At the time of manufacture, the default,
saved and current settings are in the Power Conditions log match.
PowerChoice is invoked using one of two methods
Automatic power transitions which are triggered by expiration of individual power condition timers. These timer values may be
customized and enabled using the Extended Power Conditions (EPC) feature set using the standardized Set Features command
interface.
Immediate host commanded power transitions may be initiated using an EPC Set Features "Go to Power Condition" subcommand
to enter any supported power condition. Legacy power commands Standby Immediate and Idle Immediate also provide a
method to directly transition the drive into supported power conditions.
PowerChoice exits power saving states under the following conditions
Any command which requires the drive to enter the PM0: Active state (media access)
•Power on reset
PowerChoice provides the following reporting methods for tracking purposes
Check Power Mode Command
Reports the current power state of the drive
Identify Device Command
EPC Feature set supported flag
EPC Feature enabled flag is set if at least one Idle power condition timer is enabled
Power Condition Log reports the following for each power condition
Nominal recovery time from the power condition to active
If the power condition is Supported, Changeable, and Savable
Default enabled state, and timer value
Saved enabled state, and timer value
Current enabled state, and timer value
S.M.A.R.T. Read Data Reports
Attribute 192 - Emergency Retract Count
Attribute 193 - Load/Unload Cycle Count
Power Condition Name Power Condition ID Description
Idle_a 81
H
Reduced electronics
Idle_b 82
H
Heads unloaded. Disks spinning at full RPM
Idle_c 83
H
Heads unloaded. Disks spinning at reduced RPM
Standby_z 00
H
Heads unloaded. Motor stopped (disks not spinning)
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PowerChoice Manufacture Default Power Condition Timer Values
Default power condition timer values have been established to assure product reliability and data integrity. A minimum timer value
threshold of two minutes ensures the appropriate amount of background drive maintenance activities occur. Attempting to set a
timer values less than the specified minimum timer value threshold will result in an aborted EPC "Set Power Condition Timer"
subcommand.
Setting power condition timer values less than the manufacturer specified defaults or issuing the EPC "Go to Power Condition"
subcommand at a rate exceeding the default timers may limit this products reliability and data integrity.
PowerChoice Supported Extended Power Condition Feature Subcommands
PowerChoice Supported Extended Power Condition Identifiers
Power Condition Name Manufacturer Default Timer Values
Idle_a 100 msec
Idle_b 2 min
Idle_c 4 min
Standby_z 15 min
EPC Subcommand Description
00
H
Restore Power Condition Settings
01
H
Go to Power Condition
02
H
Set Power Condition Timer
03
H
Set Power Condition State
04
H
Enable EPC Feature Set
05
H
Disable EPC Feature Set
Power Condition Identifiers Power Condition Name
00
H
Standby_z
01 - 80
H
Reserved
81
H
Idle_a
82
H
Idle_b
83
H
Idle_c
84 - FE
H
Reserved
FF
H
All EPC Power Conditions
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2.6 Environmental limits
Temperature and humidity values experienced by the drive must be such that condensation does not occur on any
drive part. Altitude and atmospheric pressure specifications are referenced to a standard day at 58.7°F (14.8°C).
2.6.1 Temperature
a. Operating
32°F to 149°F (0°C ambient to 65°C drive reported) temperature range with a maximum temperature gradient of 36°F
(20°C) per hour.
The maximum allowable drive reported temperature is 149°F (65°C).
Air flow may be required to achieve consistent nominal drive temperature values (see Section 3.4). To confirm that the
required cooling is provided for the electronics and HDA, place the drive in its final mechanical configuration, and
perform random write/read operations. After the temperatures stabilize, monitor the current drive temperature using
the SMART temperature attribute 194 or Device Statistics log 04h page 5.
b. Non-operating
–40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification
assumes that the drive is packaged in the shipping container designed by Seagate for use with drive.
Figure 2. Location of the HDA temperature check point
2.6.2 Humidity
The values below assume that no condensation on the drive occurs. Maximum wet bulb temperature is 84.2°F (29°C).
2.6.2.1 Relative humidity
2.6.3 Effective Altitude (sea level)
Caution
To maintain optimal performance drives should be run at nominal drive temperatures and humidity.
Seagate does not recommend operating at sustained extreme temperatures.
Operating at higher temperatures will reduce useful life of the product
See Section 2.11, "Reliability" for rated MTBF device operating condition requirements.
Note
Image is for reference only, may not represent actual drive
Operating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
Non-operating: 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour.
Operating: –304.8 m to 3048 m (–1000 ft. to 10,000+ ft.)
Non-operating: –304.8 m to 12,192 m (–1000 ft. to 40,000+ ft.)
HDA
Temperature
Check Point
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2.7 Shock and Vibration
Shock and vibration measurements specified in this document are made directly on the drive itself and applied in the X, Y, and Z axis at the drive
mounting point locations.
2.7.1 Shock
a. Operating
The drive will operate without error while subjected to intermittent shock pulses not exceeding 70 Gs (read) and 40 Gs (write) at a
maximum duration of 2ms.
b. Non-operating
The drive will operate without non-recoverable errors after being subjected to shock pulses not exceeding 300g at a maximum
duration of 2ms.
2.7.2 Vibration
a. Linear Random Operating Vibration
The drive will operate without non-recoverable errors while being subjected to the random power spectral density noise
specified below.
b. Random Rotary Operating Vibration
The drive will exhibit greater than 90% throughput for sequential and random write operations while subjected to the shaped
random power spectral density noise specified below.
c. Linear Random Non-Operating Vibration
The drive will not incur physical damage or have non-recoverable errors after being subjected to the power spectral density noise
specified below.
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2.8 Acoustics
Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent
with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all
tests, the drive is oriented with the cover facing upward.
)
*During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
2.9 Test for Prominent Discrete Tones (PDTs)
Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the
absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate
for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.
2.10 Electromagnetic immunity
When properly installed in a representative host system, the drive operates without errors or degradation in performance when
subjected to the radio frequency (RF) environments defined in the following table:
Note
For seek mode tests, the drive is placed in seek mode only.
The number of seeks per second is defined by the following equation:
(Number of seeks per second = 0.4 / (average latency + average access time
Table 4 Fluid Dynamic Bearing (FDB) motor acoustics
Idle* Performance seek
All models 2.8 bels (typ)
3.0 bels (max)
3.2 bels (typ)
3.4 bels (max)
Table 5 Radio frequency environments
Test Description Performance level Reference standard
Electrostatic discharge Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV B EN 61000-4-2: 95
Radiated RF immunity
80 to 1000 MHz, 3 V/m,
80% AM with 1 kHz sine
900 MHz, 3 V/m, 50% pulse modulation @ 200 Hz
A
EN 61000-4-3: 96
ENV 50204: 95
Electrical fast transient ± 1 kV on AC mains, ± 0.5 kV on external I/O B EN 61000-4-4: 95
Surge immunity ± 1 kV differential, ± 2 kV common, AC mains B EN 61000-4-5: 95
Conducted RF immunity 150 kHz to 80 MHz, 3 Vrms, 80% AM with 1 kHz sine A EN 61000-4-6: 97
Voltage dips, interrupts
0% open, 5 seconds
0% short, 5 seconds
40%, 0.10 seconds
70%, 0.01 seconds
C
C
C
B
EN 61000-4-11: 94
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2.11 Reliability
2.11.1 Annualized Failure Rate (AFR) and Mean Time Between Failures (MTBF)
The production disk drive shall achieve an annualized failure-rate of 0.44% (MTBF of 2,000,000 hours) over a 5 year service life when
used in Surveillance Storage field conditions as limited by the following:
8760 power-on hours per year.
HDA temperature as reported by the drive <= 40°C
Ambient wet bulb temp <= 26°C
Typical workload
The AFR (MTBF) is a population statistic not relevant to individual units
ANSI/ISA S71.04-2013 G2 classification levels and dust contamination to ISO 14644-1 Class 8 standards (as measured at the device)
The MTBF specification for the drive assumes the operating environment is designed to maintain nominal drive temperature and
humidity. Occasional excursions in operating conditions between the rated MTBF conditions and the maximum drive operating
conditions may occur without significant impact to the rated MTBF. However continual or sustained operation beyond the rated
MTBF conditions will degrade the drive MTBF and reduce product reliability.
2.12 HDD and SSD Regulatory Compliance and Safety
For the latest regulatory and compliance information see: www.seagate.com/support/ scroll down the page to the Compliance,
Safety and Disposal Guide link.
2.12.1 Regulatory Models
The following regulatory model number represent all features and configurations within the series:
Regulatory Model Numbers: STL010
2.13 Corrosive environment
Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial
environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing
cannot duplicate every potential application environment.
Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as
electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used
in hard disk drives are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the
most damaging. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be
minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with
sulfide-free alternatives.
Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous
contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and silver coupons), and dust
contamination to ISO 14644-1 Class 8 standards, and MTBF rated conditions as defined in the Annualized Failure Rate (AFR) and
Mean Time Between Failure (MTBF) section.
Nonrecoverable read errors 1 per 10
15
bits read, max
Load unload cycles (command controlled) 600,000 cycles
Maximum Rated Workload
Maximum rate of <550TB/year
Workloads exceeding the annualized rate may degrade the drive MTBF and impact product
reliability. The Annualized Workload Rate is in units of TB per year, or TB per 8760 power on
hours. Workload Rate = TB transferred * (8760 / recorded power on hours).
Warranty
To determine the warranty for a specific drive, use a web browser to access the following web
page: www.sea
gate.com/support/warranty-and-replacements/.
From this page, click on the “Is my Drive under Warranty” link. The following are required to be
provided: the drive serial number, model number (or part number) and country of purchase.
The system will display the warranty information for the drive.
Preventive maintenance None required.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 18
2.14 Reference documents
Supported standards
Serial ATA Revision 3.3 specification
ANSI Documents
SFF-8301 3.5” Drive Form Factor with Serial Connector
INCITS 522-2014 SCSI Protocol Layer-4 (SPL-4) Rev. 08
Specification for Acoustic Test Requirement and Procedures
Seagate part number: 30553-001
In case of conflict between this document and any referenced document, this document takes precedence.
2.15 Product warranty
Beginning on the date of shipment to the customer and continuing for the period specified in the purchase contract, Seagate
warrants that each product (including components and subassemblies) that fails to function properly under normal use due to
defect in materials or workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at
Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in
accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For
more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on the purchase
documentation.
The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. Users can
also determine remaining warranty using the Seagate web site (www.sea
gate.com). The drive serial number is required to determine
remaining warranty information.
Shipping
When transporting or shipping a drive, use only a Seagate-approved container. Keep the original box. Seagate approved containers
are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit. Contact the
authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in
handling computer equipment.
Storage
Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged within the
defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year packaged or
unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and non-corrosive
environment). During any storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock,
vibration, magnetic and electrical field specifications should be followed.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-
party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 19
2.16 Seagate® Rescue
Data Recovery Service
If you suffer a data loss event within the Seagate Rescue Data Recovery warranty period, and you are eligible to participate in and submit
a case under the Rescue program, contact SRS at (1-800-723-1183) in the US, or if you are calling from outside the US please visit our
website for numbers in your local and language: www.seagate.com/contacts/contact-numbers/.
In addition, you may visit rescueandreplace.seagate.com/contact.jsp to obtain information regarding how to contact a recovery expert
online or by telephone from your location. An SRS representative will review your case to confirm your eligibility, and to assess whether
your data may be recoverable by remote recovery services or whether you will need to send your device to SRS for in-lab servicing.
Rescue™ General Terms
These RescueGeneral Terms together with the RescueFAQ’s make up the Rescue Program Terms. By submitting a case under the
Rescue
program (“Program”) you agree to be bound by the Program Terms, including these General Terms and the FAQ. You must be a
legal resident of the US to participate in the Program.
Communications. All communications relating to your request will be available on our web site in your account and sent via e-mail to
the address you provide to us unless you request, in writing, to receive such communications via regular mail.
Personal Data. You must provide true, accurate and complete information about yourself as prompted by the request form, including,
without limitation, your name, address, e-mail address, and telephone number, as applicable (collectively, “Personal Data”). You must
maintain and promptly update your Personal Data. You acknowledge that we may send you important information and notices
regarding your requests by e-mail and that we shall have no liability associated with or arising from your failure to maintain accurate
Personal Data.
Capacity; Legal Rights; Indemnity. You represent to SRS that you are of the legal age of majority in your state or country of residence,
with the full capacity to agree to these Program Terms. You warrant that you are the legal owner or the authorized representative of the
legal owner of the device you submit to SRS (the “Device”) and data. You warrant that the data on the Device is legal and that you have
the unrestricted legal right to (a) give us remote access to the data, (b) have the data recovered and reproduced on a backup medium, (c)
receive the recovered data, and (d) agree to these Program Terms. You will defend and indemnify us (including our directors, officers,
employees, agents, delegates, and contractors) from any claims or actions relating to the Device or data, or your rights or lack of rights
thereto.
Confidentiality. We will protect the confidentiality of your data against unauthorized disclosure using the same degree of care as we
use to protect our own confidential information.
Disclaimer of Warranties, Representations and Guarantees. WE PROVIDE THE PROGRAM AND ANY SERVICES PROVIDED OR
ATTEMPTED HEREUNDER “AS IS,” WITH ALL FAULTS, AT YOUR SOLE RISK. WE DO NOT EXTEND ANY EXPRESS WARRANTIES,
REPRESENTATIONS, CONDITIONS OR GUARANTEES REGARDING OUR RESCUE SERVICES OR ANY RESULTS THEREOF. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE
EXCLUDED, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF ACCURACY OR COMPLETENESS
WITH RESPECT TO THIS PROGRAM AND SERVICES. This Program and Disclaimer is unrelated to, and does not affect any warranties
relating to your Device that we or the seller may have extended to you.
Limitation of Liability. WE WILL NOT BE LIABLE FOR ANY HARM CAUSED, UNLESS YOU PROVE THAT WE CAUSED SUCH HARM
INTENTIONALLY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE WILL NOT BE LIABLE FOR THE CONDITION,
EXISTENCE, OR LOSS OF THE DATA YOU SEND US OR THE DATA WE RECOVER (IF ANY), ANY LOSS OF REVENUE OR LOSS OF
PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITATION SHALL APPLY TO ANY AND ALL DAMAGES, REGARDLESS OF THE
LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING, WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND
TORT), AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGES - UNLESS YOU
PROVE THAT SRS CAUSED DAMAGES TO YOU INTENTIONALLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
AMOUNT OF OUR LIABILITY WILL NOT EXCEED THE TOTAL PRICE YOU ACTUALLY PAY FOR THE DEVICE, THE ESSENTIAL PURPOSE
OF WHICH IS TO LIMIT OUR LIABILITY ARISING FROM OR RELATED TO THE PROGRAM AND ANY DATA RECOVERY SERVICES. THIS
ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THIS PROGRAM OR SERVICES, IF ANY. YOU ACKNOWLEDGE
THAT THE PRICE OF THIS PROGRAM WOULD BE MUCH GREATER IF WE UNDERTOOK MORE EXTENSIVE LIABILITY. THIS
PARAGRAPH WILL APPLY NOTWITHSTANDING ANY OTHER PROVISIONS IN THESE TERMS, OR THE FAILURE OF ANY REMEDY.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 20
Compliance with Laws. You agree to comply with all such laws and regulations and all other applicable laws, statutes, ordinances and
regulations relating to the Program. You acknowledge that violations of these Program Terms could subject you to criminal or civil
penalties. The goods licensed or provided, or services provided, through the Program, which may include technology and software, are
subject to the customs and export control laws and regulations of the U.S. and may also be subject to the customs and export laws and
regulations of the country in which the products are manufactured or received. Further, under U.S. law, such goods may not be sold,
leased or otherwise transferred to restricted countries, or used by a restricted end-user or an end-user engaged in activities related to
weapons of mass destruction including, without limitation, activities related to designing, developing, producing or using nuclear
weapons, materials, or facilities, missiles or supporting missile projects, or chemical or biological weapons. You acknowledge you are not
a restricted end-user or involved in any of the restricted activities above, and that you will comply with and abide by these laws and
regulations. Seagate reserves the right to refuse service to or the return of any storage devices that have been determined to violate
these regulations.
Cancellation. You may cancel the Program at any time by contacting SRS at 1-800-SEAGATE (1-800-475-0143) in the US, or at such other
number available at services.seagate.com/contact.aspx, or you simply may refrain from submitting a request for Rescue services. These
Program Terms remain applicable to your and SRS’s rights and obligations with respect to any services requested by you under this
Program.
Assignment. You may not assign your rights or obligations under these Program Terms without SRS’ express written consent.
Dispute Resolution. The parties will attempt to resolve any dispute arising out of or related to these Program Terms or any data
recovery services requested or attempted hereunder through good faith negotiation. To the extent permitted by applicable law, if the
parties are unable to resolve the dispute through good faith negotiation, then the dispute will be submitted to final and binding
arbitration with the Judicial Arbitration and Mediation Services. Each party will bear its own costs in arbitration, provided that Seagate
reserves the right, in its discretion, to pre-pay certain fees you may incur in connection with the arbitration subject to refund if you do
not prevail. Both parties waive their rights to a jury trial. All proceedings will take place in Santa Clara County, California, USA. The
laws of the State of California will exclusively govern these Program Terms and our provision of any data recovery services, without
regard to California's conflicts of laws rules. You consent to the exclusive jurisdiction of the courts located in Santa Clara County,
California, USA.
Severability. If any provision of these Program Terms is held invalid, illegal or unenforceable, such provision shall be enforced to the
fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall not be affected
thereby.
Legal Effect. These Program Terms describe certain legal rights. You may have other rights under applicable law. These Program Terms
do not change your rights under applicable law if such laws do not permit these Program Terms to do so. Also, the Program and these
Program Terms are in addition and unrelated to any rights you may have under a Seagate warranty statement.
SRS Companies. The following SRS companies may provide the services described in these Program Terms: (a) Seagate Technology LLC,
with offices at 3101 Jay Street, Suite 110, Santa Clara, California 95054; (b) Seagate Technology Canada Inc., with offices at 2421 Bristol
Circle, Suite A100, Oakville, Ontario, Canada L6H 5S9; and/or (c) Seagate Technology (Netherlands) B.V., with offices at Koolhovenlaan 1,
1119 PA, Schiphol-Rijk, The Netherlands.
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3.0 Configuring and mounting the drive
This section contains the specifications and instructions for configuring and mounting the drive.
3.1 Handling and static-discharge precautions
After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards.
Observe the following standard handling and static-discharge precautions:
3.2 Configuring the drive
Each drive on the Serial ATA interface connects point-to-point with the Serial ATA host adapter. There is no master/slave relationship
because each drive is considered a master in a point-to-point relationship. If two drives are attached on one Serial ATA host adapter,
the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives behave as if they
are Device 0 (master) devices.
3.3 Serial ATA cables and connectors
The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground
connections. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 in). See
Table 6 for connector pin definitions. Either end of the SATA signal cable can be attached to the drive
or host.
For direct backplane connection, the drive connectors are inserted directly into the host receptacle.
The drive and the host receptacle incorporate features that enable the direct connection to be hot
pluggable and blind mateable.
For installations which require cables, users can connect the drive as illustrated in Figure 3.
Figure 3. Attaching SATA cabling
Each cable is keyed to ensure correct orientation. SkyHawk AI Serial ATA drives support latching SATA connectors.
Caution
Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a computer
that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.
Handle the drive by its edges or frame only.
The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
Always rest the drive on a padded, antistatic surface until mounting it in the computer.
Do not touch the connector pins or the printed circuit board.
Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some
factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 22
3.4 Drive mounting
Users can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the bottom-mounting holes.
See Figure 5, Figure 5 and Figure 6 for drive mounting dimensions. Follow these important mounting precautions when mounting the
drive:
Allow a minimum clearance of 0.030 in (0.76mm) around the entire perimeter of the drive for cooling.
Use only 6-32 UNC mounting screws.
The screws should be inserted no more than 0.140 in (3.56mm) into the bottom or side mounting holes.
Do not overtighten the mounting screws (maximum torque: 6 in-lb).
3.4.1 Mechanical specifications
Refer to Figure 5, Figure 5 and Figure 6 for detailed mounting configuration dimensions. See Section 3.4, “Drive mounting.”
Figure 4. Mounting configuration dimensions 10TB models
Weight: 8TB models 1.631 lb 740g
Note
These dimensions conform to the Small Form Factor Standard documented in
SFF-8301 and SFF-8323, found at www.sffcommittee.org
Note The image is for mechanical dimension reference only and may not represent the actual drive.
2X 1.750±.010
3X 3.750±.010
2
2X 1.432±.020
3X .125±.010
2X 1.625±.020
2X 3.000±.010
2
.814±.020
C
L
OF DRIVE
6X 6-32 UNC-2B
.169
.010 x 90
3 MIN THREAD DEPTH
.14 MAX FASTENER PENETRATION
MOUNTING HOLES
MAX TORQUE: 6 IN-LBF
C
L
OF CONN
3X .250±.010
BOTH SIDES
1.122±.020
1.638±.010
4.000±.010
6X 6-32 UNC-2B
.160
.010 x 90
3 MIN THREAD DEPTH
.14 MAX FASTENER PENETRATION
MOUNTING HOLES BOTH SIDES
MAX TORQUE: 6 IN-LBF
1.028 MAX
[26.10MM]
2
.138±.015
2.000
C
L
OF DRIVE
TEMPERATURE
CHECKPOINT
60
C MAX
4.000±.010
5.787 MAX
147.00 MM
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Figure 5. Mounting configuration dimensions 8TB models (Option 1)
Note The image is for mechanical dimension reference only and may not represent the actual drive.
2X 1.750±.010
2X 3.000±.010
3X 3.750±.010
3X.125±.010
2X 1.432±.020
2X 1.625±.020
.814±.020
C
L
OF DRIVE
C
L
OF CONN
3X .250±.010
BOTH SIDES
1.122±.020
1.638±.010
4.000±.010
1.028 MAX
[26.10MM]
.138±.015
2.000
C
L
OF DRIVE
5.787 MAX
[147.00 MM]
4.000±.010
6X 6-32 UNC-2B
.14 THREAD DEPTH
0.160 ± 0.10 x 90
MAX TORQUE: 6 IN-LBS
6X 6-32 UNC-2B
.14 THREAD DEPTH
0.169 ± 0.16 x 90
MAX TORQUE: 6 IN-LBS
BREATHER HOLE
DO NOT COVER
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Figure 6. Mounting configuration dimensions 8TB models (Option 2)
Note The image is for mechanical dimension reference only and may not represent the actual drive.
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4.0 Serial ATA (SATA) interface
These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA programmed input/
output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.
For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification.
4.1 Hot-Plug compatibility
SkyHawk AI Serial ATA drives incorporate connectors which enable users to hot plug these drives in accordance with the Serial ATA
Revision 3.2 specification. This specification can be downloaded from www.serialata.or
g.
4.2 Serial ATA device plug connector pin definitions
Table 6 summarizes the signals on the Serial ATA interface and power connectors.
Notes:
1. All pins are in a single row, with a 1.27mm (0.050”) pitch.
2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating sequences are:
the ground pins P4 and P12.
the pre-charge power pins and the other ground pins.
the signal pins and the rest of the power pins.
3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane config-
uration.
4. All used voltage pins (V
x
) must be terminated.
Caution
The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4)
prior to changing the plane of operation. This time is required to insure data integrity.
Table 6 Serial ATA connector pin definitions
Segment Pin Function Definition
Signal
S1 Ground 2nd mate
S2 A+
Differential signal pair A from Phy
S3 A-
S4 Ground 2nd mate
S5 B-
Differential signal pair B from Phy
S6 B+
S7 Ground 2nd mate
Key and spacing separate signal and power segments
Power
P1 V
33
3.3V power
P2 V
33
3.3V power
P3 V
33
3.3V power, pre-charge, 2nd mate
P4 Ground 1st mate
P5 Ground 2nd mate
P6 Ground 2nd mate
P7 V
5
5V power, pre-charge, 2nd mate
P8 V
5
5V power
P9 V
5
5V power
P10 Ground 2nd mate
P11 Ground or LED signal If grounded, drive does not use deferred spin
P12 Ground 1st mate.
P13 V
12
12V power, pre-charge, 2nd mate
P14 V
12
12V power
P15 V
12
12V power
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 26
4.3 Supported ATA commands
The following table lists Serial ATA standard commands that the drive supports. For a detailed description of the ATA commands,
refer to the Serial ATA: High Speed Serialized AT Attachment specification. See “S.M.A.R.T. commands” on page 32 for details and
subcommands used in the S.M.A.R.T. implementation.
Table 7 Supported ATA commands
Command name Command code (in hex)
Accessible Max Address Configuration
Get Native Max Address Ext 78
H
/ 0000
H
Set Accessible Max Address Ext 78
H
/ 0001
H
Freeze Accessible Max Address Ext 78
H
/ 0002
H
Check Power Mode E5
H
Download Microcode 92
H
Execute Device Diagnostics 90
H
Flush Cache E7
H
Flush Cache Extended EA
H
Identify Device EC
H
Idle E3
H
Idle Immediate E1
H
NoP 00
H
Read Buffer E4
H
Read Buffer DMA E9
H
Read DMA C8
H
Read DMA Extended 25
H
Read FPDMA Queued 60
H
Read Log DMA Ext 47
H
Read Log Ext 2F
H
Read Multiple C4
H
Read Multiple Extended 29
H
Read Sectors 20
H
Read Sectors Extended 24
H
Read Sectors Without Retries 21
H
Read Verify Sectors 40
H
Read Verify Sectors Extended 42
H
Read Verify Sectors Without Retries 41
H
Request Sense Data Ext 0B
H
Sanitize Device - Overwrite Ext B4
H
/ 0014
H
Sanitize Device - Freeze Lock Ext B4
H
/ 0020
H
Sanitize Device - Status Ext B4
H
/ 0000
H
Security Disable Password F6
H
Security Erase Prepare F3
H
Security Erase Unit F4
H
Security Freeze F5
H
Security Set Password F1
H
Security Unlock F2
H
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 27
Seek 70
H
Set Date & Time Ext 77
H
Set Features EF
H
Set Multiple Mode C6
H
Sleep E6
H
S.M.A.R.T. Disable Operations B0
H
/ D9
H
S.M.A.R.T. Enable/Disable Autosave B0
H
/ D2
H
S.M.A.R.T. Enable Operations B0
H
/ D8
H
S.M.A.R.T. Execute Offline B0
H
/ D4
H
S.M.A.R.T. Read Attribute Thresholds B0
H
/ D1
H
S.M.A.R.T. Read Data B0
H
/ D0
H
S.M.A.R.T. Read Log Sector B0
H
/ D5
H
S.M.A.R.T. Return Status B0
H
/ DA
H
S.M.A.R.T. Save Attribute Values B0
H
/ D3
H
S.M.A.R.T. Write Log Sector B0
H
/ D6
H
Standby E2
H
Standby Immediate E0
H
Trusted Send 5E
H
(SED drives only)
Trusted Send DMA 5F
H
(SED drives only)
Trusted Receive 5C
H
(SED drives only)
Trusted Receive DMA 5D
H
(SED drives only)
Write Buffer E8
H
Write Buffer DMA EB
H
Write DMA CA
H
Write DMA Extended 35
H
Write DMA FUA Extended 3D
H
Write FPDMA Queued 61
H
Write Log DMA Ext 57
H
Write Log Extended 3F
H
Write Multiple C5
H
Write Multiple Extended 39
H
Write Multiple FUA Extended CE
H
Write Sectors 30
H
Write Sectors Without Retries 31
H
Write Sectors Extended 34
H
Write Uncorrectable 45
H
Command name Command code (in hex)
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 28
4.3.1 Identify Device command
The Identify Device command (command code EC
H
) transfers information about the drive to the host following power up. The data is
organized as a single 512-byte block of data, whose contents are shown in Table 7 on page 26. All reserved bits or words should be
set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive. See Section 2.0 on page 6 for default
parameter settings.
The following commands contain drive-specific features that may not be included in the Serial ATA specification.
Word Description Value
0
Configuration information:
• Bit 15: 0 = ATA; 1 = ATAPI
• Bit 7: removable media
• Bit 6: removable controller
• Bit 0: reserved
0C5A
H
1 Number of logical cylinders 16,383
2 ATA-reserved 0000
H
3 Number of logical heads 16
4 Retired 0000
H
5 Retired 0000
H
6 Number of logical sectors per logical track: 63 003F
H
7–9 Retired 0000
H
10–19 Serial number: (20 ASCII characters, 0000
H
= none) ASCII
20-21 Retired 0000
H
22 Obsolete 0000
H
23–26 Firmware revision (8 ASCII character string, padded with blanks to end of string) x.xx
27–46 Drive model number: (40 ASCII characters, padded with blanks to end of string)
47 (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16) 8010
H
48 Trusted computing feature set options 4000
H
49 Standard Standby timer, IORDY supported and may be disabled 2F00
H
50 ATA-reserved 0000
H
51 PIO data-transfer cycle timing mode 0200
H
52 Retired 0200
H
53 Words 54–58, 64–70 and 88 are valid 0007
H
54-58 Obsolete xxxx
H
59 Number of sectors transferred during a Read Multiple or Write Multiple command xxxx
H
60–61
Total number of user-addressable LBA sectors available
(see Section 2.2 for related information)
*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors,
137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual
number of user-addressable LBAs specified in words 100-103. This is required for drives
that support the 48-bit addressing feature.
0FFFFFFFh*
62 Retired 0000
H
63 Multiword DMA active and modes supported (see note following this table) x407
H
64 Advanced PIO modes supported (modes 3 and 4 supported) 0003
H
65 Minimum multiword DMA transfer cycle time per word (120 ns) 0078
H
66 Recommended multiword DMA transfer cycle time per word (120 ns) 0078
H
67 Minimum PIO cycle time without IORDY flow control (120 ns) 0078
H
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 29
68 Minimum PIO cycle time with IORDY flow control (120 ns) 0078
H
69 Additional supported 00008
H
70–74 ATA-reserved 0000
H
75 Queue depth 001F
H
76 Serial ATA capabilities 8D0E
H
77 Reserved for future Serial ATA definition xxxx
H
78 Serial ATA features supported xxxx
H
79 Serial ATA features enabled xxxx
H
80 Major version number 0FE0
H
81 Minor version number FFFF
H
82 Command sets supported 306B
H
83 Command sets supported 7561
H
84 Command sets support extension (see note following this table)
6173
H
85 Command sets enabled 3069
H
86 Command sets enabled B441
H
87 Command sets enable extension 6173
H
88 Ultra DMA support and current mode (see note following this table) 007F
H
89 Security erase time xxxx
H
90 Enhanced security erase time xxxx
H
92 Master password revision code FFFE
H
93 Hardware reset value xxxx
H
94 Obsolete 0000
H
95 Stream Minimum Request Size 0x1000
H
96 Streaming Transfer Time 0x0000
H
97 Streaming Access Latency 0x0000
H
98-99 Streaming Performance Granularity 0x0000
2710
H
100–103
Total number of user-addressable LBA sectors available (see Section 2.2 for related infor-
mation). These words are required for drives that support the 48-bit addressing feature.
Maximum value: 0000FFFFFFFFFFFFh.
10TB 5xx models = 19,532,873,728
8TB 5xx models = 15,628,053,168
104–105 ATA-reserved 0000
H
106 Physical/Logical sector size 6003
H
107 ATA-reserved 0000
H
108–111
The mandatory value of the world wide name (WWN) for the drive.
NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.
Each drive will have a unique value.
112–118 ATA-reserved 0000
H
119 Commands and feature sets supported 43DE
H
120 Commands and feature sets supported or enabled 409C
H
121-127 ATA-reserved 0000
H
128 Security status 0021
H
129–159 Seagate-reserved xxxx
H
160–205 ATA-reserved 0000
H
Word Description Value
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 30
206
SCT Command Transport command set.
If bit 0 is set to one, then the device supports SCT Command Transport.
Bits 7:2 indicate individual SCT feature support.
xxBD
H
207-254 ATA-reserved 0000
H
255 Integrity word xxA5
H
Note
See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.
Description (if bit is set to 1)
Bit Word 63
0 Multiword DMA mode 0 is supported.
1 Multiword DMA mode 1 is supported.
2 Multiword DMA mode 2 is supported.
8 Multiword DMA mode 0 is currently active.
9 Multiword DMA mode 1 is currently active.
10 Multiword DMA mode 2 is currently active.
Bit Word 84
0 SMART error logging is supported.
1 SMART self-test is supported.
2 Media serial number is supported.
3 Media Card Pass Through Command feature set is supported.
4 Streaming feature set is supported.
5 GPL feature set is supported.
6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.
7 WRITE DMA QUEUED FUA EXT command is supported.
8 64-bit World Wide Name is supported.
9-10 Obsolete.
11-12 Reserved for TLC.
13 IDLE IMMEDIATE command with IUNLOAD feature is supported.
14 Shall be set to 1.
15 Shall be cleared to 0.
Bit Word 88
0 Ultra DMA mode 0 is supported.
1 Ultra DMA mode 1 is supported.
2 Ultra DMA mode 2 is supported.
3 Ultra DMA mode 3 is supported.
4 Ultra DMA mode 4 is supported.
5 Ultra DMA mode 5 is supported.
6 Ultra DMA mode 6 is supported.
8 Ultra DMA mode 0 is currently active.
9 Ultra DMA mode 1 is currently active.
10 Ultra DMA mode 2 is currently active.
11 Ultra DMA mode 3 is currently active.
12 Ultra DMA mode 4 is currently active.
13 Ultra DMA mode 5 is currently active.
14 Ultra DMA mode 6 is currently active.
Word Description Value
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 31
4.3.2 Set Features command
This command controls the implementation of various features that the drive supports. When the drive receives this command, it
sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not
represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching
features enabled. The acceptable values for the Features register are defined as follows
Table 8 Set Features command values
02
H
Enable write cache (default).
03
H
Set transfer mode (based on value in Sector Count register).
Sector Count register values:
00
H
Set PIO mode to default (PIO mode 2).
01
H
Set PIO mode to default and disable IORDY (PIO mode 2).
08
H
PIO mode 0
09
H
PIO mode 1
0A
H
PIO mode 2
0B
H
PIO mode 3
0C
H
PIO mode 4 (default)
20
H
Multiword DMA mode 0
21
H
Multiword DMA mode 1
22
H
Multiword DMA mode 2
40
H
Ultra DMA mode 0
41
H
Ultra DMA mode 1
42
H
Ultra DMA mode 2
43
H
Ultra DMA mode 3
44
H
Ultra DMA mode 4
45
H
Ultra DMA mode 5
46
H
Ultra DMA mode 6
10
H
Enable use of SATA features
55
H
Disable read look-ahead (read cache) feature.
82
H
Disable write cache
90
H
Disable use of SATA features
AA
H
Enable read look-ahead (read cache) feature (default).
F1
H
Report full capacity available
Note
At power-on, or after a hardware or software reset, the default values of the features are as indicated above.
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Seagate SkyHawk AI Serial ATA Product Manual, Rev. B 32
4.3.3 S.M.A.R.T. commands
S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive
attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status
report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor.
For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.
SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4
H
) that eliminates unnecessary drive
returns. The diagnostic software ships with all new drives and is also available at:
www.seagate.com/support/downloads/seatools/
.
This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports S.M.A.R.T. to
enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.
Table 9 S.M.A.R.T. commands
Code in features register S.M.A.R.T. command
D0
H
S.M.A.R.T. Read Data
D2
H
S.M.A.R.T. Enable/Disable Attribute Autosave
D3
H
S.M.A.R.T. Save Attribute Values
D4
H
S.M.A.R.T. Execute Off-line Immediate (runs DST)
D5
H
S.M.A.R.T. Read Log Sector
D6
H
S.M.A.R.T. Write Log Sector
D8
H
S.M.A.R.T. Enable Operations
D9
H
S.M.A.R.T. Disable Operations
DA
H
S.M.A.R.T. Return Status
Note
If an appropriate code is not written to the Features Register, the
command is aborted and 0x 04 (abort) is written to the Error register.
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Seagate Technology LLC
AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000
Publication Number: 201195100, Rev. B
February 2022

Specifications

Seagate SKYHAWK AI 3.5 SATA3 HDD Questions and Answers